Enlarging your remote workforce may have a major effect on IT infrastructure, security, and company processes. Progent has two decades of background assisting SMBs to plan, configure, manage, tune, and debug IT networks that support at-home workers. Progent can help your Brisbane organization to pick the appropriate technologies and adhere to leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns top business value. Progent offers services that go from on demand guidance for helping you over occasional IT bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can assist Brisbane, Queensland companies to with any aspect of creating a high-performing work-at-home environment by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk augmentation, security monitoring, data protection solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Setting up the network infrastructure needed for a remote workforce can be particularly complicated if you must accommodate a combination of personal equipment such as PCs and laptops, routers, and Wi-Fi APs from various vendors and with a mix of operating systems and firmware releases. Progent's experience delivering online support for both outdated as well as modern technologies in virtual office solutions enables you to make efficient use of your available network infrastructure and provides you with fast access to top-tire consultants for implement necessary upgrades. Support services offered by Progent to help your company to create a high-functioning work-at-home ecosystem include:

  • VPN connectivity makes it possible to create a safe connection for authenticated remote workers to access IT assets situated at your company data center or in a public cloud. Progent's consultants can help your company to deploy and manage VPN connections between your teleworkers and your various IT resources by providing remote VPN configuration support. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your telecommuters to set up Cisco's AnyConnect software for secure VPN connections for a wide selection of devices including Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow a teleworker to see and use a data center PC's desktop. This gives IT managers substantial control over the digital ecosystem of at-home employees and offers remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewall services. Progent offers expert remote support for setting up home routers from a range of vendors. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting families and guests, are commonly utilized by at-home employees to connect to their router for work. This can cause throughput and cybersecurity problems. Progent can assist you to mitigate these issues by providing expertise like Aironet integration consulting, Cisco Meraki wireless installation expertise, and Ubiquiti Unifi wireless access point integration assistance.
  • Internet access solutions impact the performance and availability of connections between telecommuters and the corporate data center. Business-critical applications might require backup Internet connections in case the normal connection fails. Progent can provide guidance for picking Internet service providers, picking appropriate service packages, and integrating high-availability Internet connections. Refer to Internet connectivity integration services.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient telecommuter solution for your Brisbane, Queensland organization, phone 1-800-993-9400 or go to Contact Progent.