Enlarging your remote workforce can have a major effect on network architecture, security/compliance, and corporate processes. Progent has 20 years of experience helping SMBs to design, configure, administer, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Brisbane organization to select the right tools and adhere to leading practices in creating and maintaining a secure virtual office solution for teleworkers that promotes teamwork and returns top business value. Progent can provide services ranging from on demand expertise for getting you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist Brisbane, Queensland businesses to with any facet of creating a high-functioning work-at-home environment by providing infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, cybersecurity, backup/restore solutions, and streamlined management.

Network Infrastructure for Telecommuters
Setting up the physical and software infrastructure needed to support a remote work environment can be particularly challenging if you must accommodate a mix of personal hardware such as PCs and notebooks, routers, and wireless appliances from different manufacturers and with a variety of OS software and firmware releases. Progent's experience delivering online support for both outdated as well as current IT products in virtual office venues allows you to make efficient use of your existing infrastructure and offers fast access to top-tire consultants for making essential upgrades. Support services offered by Progent to help your company to implement a productive work-at-home infrastructure include:

  • Virtual Private Network connectivity makes it possible to create a secure connection for authenticated remote employees to use IT resources situated at your corporate datacenter or in a public cloud. Progent can assist your company to deploy and maintain VPN access between your teleworkers and your various IT resources by providing remote VPN integration support. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can help your remote workers to utilize Cisco's popular AnyConnect software for safe VPN tunneling for a broad range of endpoint devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow a telecommuter to view and interact with a data center PC's desktop. This gives IT managers more control over the digital ecosystem of telecommuters and offers them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home networks to the Internet and typically support VPN connections, home wireless connectivity, and firewall services. Progent offers expert remote support for setting up home routers from a range of manufacturers. See router integration services from Cisco-certified experts.
  • Home Wireless networks, often supporting families and guests, are frequently utilized by telecommuters to connect to their Internet router for work. This can create performance as well as cybersecurity issues. Progent can help businesses to resolve these issues by providing services like Cisco Aironet integration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi access point setup assistance.
  • Internet access methods affect the speed and reliability of connections between at-home workers and the corporate network. Mission-critical processes may demand backup Internet access in the event the normal connection fails. Progent can provide guidance for identifying service providers, choosing appropriate bandwidth and data volume bundles, and integrating high-availability Internet connections. Refer to Internet connectivity solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive telecommuter environment for your Brisbane, Queensland company, phone 1-800-993-9400 or refer to Contact Progent.