Brisbane Work at Home Employees Solutions Consulting and Support
Network Infrastructure Setup Consulting Services
Expanding your remote workforce may have a significant impact on IT architecture, security/compliance, and company workflows. Progent has two decades of experience helping businesses of all sizes to design, configure, manage, tune, and debug IT environments that support at-home workers. Progent can help your Brisbane company to select the right tools and adhere to best practices in creating and operating a secure virtual solution for telecommuters that promotes collaboration and delivers maximum value. Progent offers services that go from on demand guidance for helping you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent can assist Brisbane, Queensland organizations to with any facet of creating a high-performing remote work environment by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and centralized management.
Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure required to support an at-home workforce can be particularly complicated if you must manage a combination of worker-owned hardware like desktop computers and laptops, Internet routers, and wireless appliances from an assortment of vendors and with a mix of operating systems and firmware releases. Progent's background providing online help for both legacy as well as modern technologies in virtual office solutions enables you to make efficient use of your existing network infrastructure and provides you with fast access to top-tire consultants for making essential upgrades. Support services offered by Progent to assist you to create a high-functioning work-at-home infrastructure include:
- VPN technology allows you to create a safe tunnel for authenticated remote employees to use IT resources located at your company datacenter or in a public cloud. Progent can help you to deploy and manage VPN access between your teleworkers and your key IT resources by providing online VPN integration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA experts can help your telecommuters to set up Cisco's AnyConnect client software for safe VPN tunneling for a broad range of endpoint devices such as Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable a telecommuter to view and use a remote computer's desktop. This technology gives IT managers substantial control over the digital environment of telecommuters and offers them a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect at-home networks to the Internet and support VPN connections, local wireless connectivity, and firewall services. Progent offers expert online consulting for deploying routers from a range of vendors. See router integration services from Cisco-certified experts.
- Home Wi-Fi networks, often shared by the whole family and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can cause throughput and security problems. Progent can assist businesses to mitigate these issues by delivering services that include Aironet integration expertise, Cisco Meraki WiFi installation consulting, and Ubiquiti Unifi wireless AP integration help.
- Internet access solutions affect the speed and availability of connections between telecommuters and the corporate network. Mission-critical processes might require backup Internet access in case the normal connection fails. Progent offers guidance for identifying ISPs, picking appropriate service bundles, and setting up fault-tolerant Internet connections. Refer to Internet access integration services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Brisbane, Queensland business, call
An index of content::
WannaCry ransomware protection and recovery Consulting
Computer Ransomware Forensics Specialists
Progent's ProSight Active Security Monitoring incorporates cutting edge behavior machine learning technology by SentinelOne to guard endpoints and physical and virtual servers against recognized as well as new ransomware crypto-worms like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
24/7 SCCM 2007 Hardware Inventory Remote Consulting
System Center 2007 Configuration Manager Support Outsourcing
Progent's Microsoft-certified consultants can help your business to maintain Microsoft System Center 2007 Configuration Manager to streamline administration, enhance security and compliance, and increase worker output by ensuring that operating systems and applications are always up to date, tracking product licenses, and monitoring resource usage patterns so you can make informed purchasing choices. When you are set to upgrade your SCCM 2007 device management ecosystem, Progent can help you to prepare for and carry out an efficient migration to SCCM 2012.
SCCM and Windows Server Network Engineer
Integration SCCM Patch Management
System Center Configuration Manager automates application and device provisioning across multiple sites, centralizes security and compliance settings control, keeps track of network assets, guards against company data leakage, provides network health monitoring, enables secure end-user self service, and offers a single control mechanism for managing multi-OS ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can help you with any facet of designing, implementing, operating and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.
24/7 Aironet Wave 2 Wi-Fi AP Online Troubleshooting
Aironet 802.11ac AP Migration Support and Integration
Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants offer remote or on-premises integration and debugging support to help you to design, configure, update, optimize, administer and debug Aironet Wi-Fi access point deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to combine your wireless ecosystem with your wired network and cloud-hosted resources to build an enterprise-wide connectivity solution that is easy to administer and expand. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, placement and configuration of Aironet Wi-Fi access points to accommodate your unique office layout, building structure, and anticipated network traffic.
Cisco Hybrid Network Management Solutions Small Office IT Consultants
Cisco Hybrid Network Management Solutions Installation
Progent's Cisco-Premier network management consultants can help you to use Cisco's network management utilities along with a selection of powerful third-party applications to build a comprehensive network management strategy in order to keep your environment operating smoothly, conserve expensive resources, guard your data, revive rapidly from device breakdown or deliberate attacks, and allow you to expand or repurpose network resources intelligently and economically as your business grows.
Emergency Windows Server 2016 Hybrid Configuration Professionals
Top Support Services Windows Server 2016 Disaster Recovery
Progent's certified IT experts offer Windows Server 2016 migration consulting services to help businesses of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can assist your company to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
ransomware business recovery Consult
Services Dharma ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Online Support Services Exchange 2019 Mailbox Server
Exchange 2019 Edge Transport Server Support Outsourcing
Progent can assist you in any facet of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Windows Hyper-V; setting up hardware load balancing; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and configuring Outlook clients.
Co-Location Engineer
Professionals Colocation Selection
Colocation data centers make it possible for businesses to share enterprise-class facilities for housing network equipment that runs critical applications and services. Progent's Microsoft and Cisco premier consultants can assist your small business with all facets of your colocation strategy such as choosing and migrating to a colocation facility, creating network architecture, defining required equipment, on-premises and remote troubleshooting, establishing online network administration, and training your support personnel.
Urgent Computer Consultant Jabber and Office 365
Jabber and SIP gateway Support and Setup
Progent's Cisco Jabber consultants can provide remote or onsite expertise to assist organizations of all sizes to design, deploy, manage, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for all the products, technologies and services that make up creating an end-to-end Jabber collaboration solution including Cisco network devices and management software, Microsoft 365 applications, Windows and Mac desktops, iOS and Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and other components of a modern collaboration ecosystem.
Cisco Microsoft Windows 11 Snap Layouts Specialists
Windows 11 Wigets Outsourcing
Progent's Windows 11 experts offer a variety of services to support Windows 11 including Microsoft 365 integration, mobile device management and synchronization, telecommuter access, security and compliance, automated deployment, and Help Desk Call Center support.
Consultant Services Google GCP Cloud solutions
Google Cloud Kubernetes Engineer
Progent can provide affordable online and onsite consulting to assist organizations to migrate any portion of their critical network infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and allow access to Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness assessment, architectural design and review, testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security.
Telepresence Support and Setup
Online Consulting Video IP Phones
Progent's Cisco-certified VoIP phone and video IP phone experts can help you to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP devices to the latest HD media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Unified CM, originally named CallManager, or with Cisco Unified Communications Manager Express to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM apps such as Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, deploying Cisco ISR routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.
Top Rated Palo Alto Networks PAN-OS Compliance Audit
Open Now Security Organization Palo Alto Networks WildFire
Progent's Palo Alto Networks firewall consultants can show you how to choose, configure, and manage Palo Alto Networks firewalls to create a next-generation security environment that extends across your data center and cloud-based assets and guards all users at any location with any endpoint device.
Egregor ransomware recovery Specialist
Consultant Sodinokibi ransomware recovery
Progent's seasoned ransomware recovery consultants can help your business to reconstruct a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Anti-Virus Technical Support
24x7x365 Antivirus Setup and Support
E-Mail Guard is Progent's affordable spam filtering and virus defense solution that offers small companies enterprise-quality defense against spam, viruses, DHA attacks, and other types of e-mail-based attacks on IT systems. E-Mail Guard is built on Postini's perimeter management technology, a full suite of web-based spam filtering and antivirus services that defuse email attacks before they can breach the corporate firewall. Perimeter Manager also allows administrators track and manage their e-mail application, regardless of server platform, hardware technology, or data center location.
MRTG for Linux Services
Nagios IT Services
Network monitoring typically consists of observing a network's resource utilization to help identify data traffic backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that run under Linux or UNIX and can be used to observe mixed-platform environments where UNIX and Windows operate together. Progent's system integration engineers can help you use both these tools to optimize and troubleshoot your network. Progent's UNIX consulting services offer small businesses and developers assistance with administering and servicing UNIX/Linux and Solaris networks that work with Windows-based technology.
Duo Zero Trust Security Technical Consultant
Duo MFA and Single Sign-on Network Consulting
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Google Android, and other out-of-band devices.
Enterprise Information Technology Outsource
Remote Branch Office Information Technology Support
For large businesses, Progent can leverage in-house network support groups by providing extensive background in deploying key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server help. For the national or worldwide businesses with branches, Progent can act as a transparent local supplement of enterprise IT management. Progent's enterprise consulting services include corporate-wide security, online branch office support, system design, Sarbanes Oxley compliance, project planning, and world-class service for multiple location office environments powered by Enterprise Windows 2000. Progent can offer field consultants and technicians to assist with a campus relocation or office move, or a system designer to help with building or utilizing an Internet Data Center or Hosting Facility.
Computer Engineer Altaro VM Backup Troubleshooting
Altaro VM Backup Immutable Cloud Storage Online Troubleshooting
Altaro VM Backup from Hornetsecurity offers small organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or on-premises consulting services to assist you to plan, deploy, optimize and debug a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup.
Microsoft Windows Server 2008 R2 Consultants
Windows Server 2008 Security Consultants
Progent's certified professionals can help you to evaluate the advantages of Windows Server 2008 for your business, create pilot systems and rollout plans, install Windows Server 2008 with your network environment and applications, train your IT personnel how to use enhanced management utilities, and provide ongoing consulting and tech support via affordable alternatives including Contact Center support and online technical support.
Microsoft Windows 2003 Online Troubleshooting
Microsoft Windows 2003 Support and Setup
Progent's certified Windows 2003 Server consultants offer network support and IT consulting services for the entire family of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, integration, update, and maintenance offerings include network planning, deployment, project management, in-person and remote network support and repair, Help Desk services, expert security consulting, comprehensive outsourcing, and cost-effective co-sourcing.
Cybersecurity Evaluation Consultancy
Consultant Cybersecurity Evaluation
Progent's qualified cybersecurity engineers can conduct security assessments of enterprise-wide security to determine your organization's cybersecurity profile adherence to important industry cybersecurity standards. Progent offers ongoing managed services for security monitoring and response, on-demand company-wide security audits, and targeted security evaluations for specific areas of cybersecurity such as endpoints or ransomware-safe backups. Progent's accredited security engineers can also run extensive information security tests to determine your company's compliance with recognized international security standards including HIPAA, NIST, and ISO 17799.
XenApp Application Virtualization Consultants
Application Delivery Specialist
Progent's Citrix experts can assist your business to design, install, administer, and support a virtualized Windows application delivery system based on Citrix XenApp. Progent's Cisco CCIE network consultants can show you how to enhance your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter support consultants can assist you to administer and maintain an off-site datacenter that features high availability, enhanced security, and rapid recovery.
Microsoft Teams session border controller Specialists
Microsoft Teams topology Consultant Services
Progent can help you to plan a migration to Microsoft Teams from Skype for Business and install, manage, and debug a cloud-based or hybrid deployment of Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Herakles Colocation Center Test Lab Consultant Services
QoS Test Lab Specialist
Progent's Test and Training Lab located at the QTS Internet Data Center can be used for piloting line-of-business applications, developing efficient system upgrade methodologies, evaluating and tuning performance, planning or validating business continuity solutions, resolving compatibility issues, and building training systems for the latest technologies. For Progent customers who lack adequate in-house resources to configure effective pilot environments, the lab cuts capital costs and technical risk and helps keep critical network initiatives on schedule.
Blackberry Consulting
Activesync Specialists
Progent's professionals provide expertise in multiple disciplines relevant to mobile connectivity including system infrastructure, wireless data synchronization, wireless security, mobile email, Microsoft Windows Mobile, RIM Blackberry, and wireless software development. Progent's Microsoft certified experts can save your business work and money by applying their wireless background to show you how to choose and configure wireless access technologies that make sense for your business. Progent can also tune your network infrastructure so that wireless appliances work better.
Technology Consulting Services Call Center Sharing
Shared Service Desk Consulting Services
Progent's Co-managed Call Center service allows your business to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of certified technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Best Telecommuter Job VoIP soft phones Engineer
Telecommuting Jobs Virtual Office Technology
Progent's company culture will make you a more capable consultant by improving your technical skills and increasing the loyalty of your customers. Progent delivers this promise by recruiting the best professional experts for you to operate with, offering an advanced network and communications architecture, using proprietary application tools to deliver the maximum level of service, and by optimizing our operational models for attracting and maintaining clients.
Windows 10 Trusted Boot Support and Help
Consultant Microsoft Windows 10
Progent's Microsoft-certified consultants can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Online and on-premises assessment and upgrade services for Windows 10 provided by Progent include ROI analysis, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid integration, mobile device management, telecommuter connectivity, security and compliance, streamlined provisioning and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for IT support staff and users, and ongoing consulting support.
Solaris Remote Technology Professional
Solaris Online Computer System Consultant
Progent offers national urgent technical support and troubleshooting services for companies that run Sun Solaris networks or whose IT systems feature a mix of Sun Solaris and Microsoft Windows products. Remote network consulting offers optimum return for your information technology dollar by preserving client productivity and limiting the hours charged for network analysis and repair. Sophisticated remote support technology and skilled technicians and consultants allow Progent to solve most IT issues without wasting time and money by going to your site. In most of situations your IT problems can be remediated over the phone or via a mix of phone support and online access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP and ISSAP premier security specialists to help with the most challenging system problems.
External Network Security Scan Professional
Biggest External Network Security Scan Services
Progent offers small organizations a pair of specially designed security inventory packages that provide, for a preset fee, remotely administered scans of your network security profile which are evaluated by professional information security engineers who assess the results of the scan, present objective evaluations of your existing network security, and offer recommendations for enhancements. Progent has developed two complementary network security inventory packages for external and internal security scanning that are priced to fit the restricted budgets of small companies while delivering enterprise-quality evaluations of your IT network's exposure to assault.
Small Business IT Consulting Group MSF
Small Business Computer Consultant Deploying Phase: Implementation
In performing IT tasks for corporate customers, Progent follows a structured methodology driven by defined milestones so as to meet financial, timing and technical targets while reducing business disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards based on the best practices described by the Microsoft MSF methodology which includes requirements definition, design recommendations, test models, design tuning, and expert deployment. All phases are recorded to provide a detailed description of technical services performed and to help in downstream network maintenance.
Microsoft and Cisco Authorized Expert information Systems Audit NodeZero Penetration Testing
NodeZero Cybersecurity Pen Testing Intrusion Detection
Progent's certified security consultants can run NodeZero-powered PEN tests to make sure your security monitoring and protection systems and policies are properly set up and effective.
Windows Server 2008 R2 Remote Support
Windows Server 2008 R2 Onsite Technical Support
Windows Server 2008 represents an important advance in making information networks more secure and available, simpler to virtualize and administer, higher performing, and able to provide a better platform for web hosting and development. Progent can help your company get the most from the improvements built into Windows Server 2008 by providing certified consulting, troubleshooting, education, staffing, network monitoring, and security engineering services.
Cisco Expert Remote Technical Support Catalyst Wi-Fi 6 and Wi-Fi 6E AP Layout
Help and Support Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E AP experts can provide economical online and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Microsoft Desktop Information Technology Outsourcing Group
PC Desktop Specialists
Progent offers a broad range of cost-effective consulting and support services to assist your company to install, configure, troubleshoot, and administer workstations and notebooks powered by Windows, macOS and OS X, or popular versions of Linux. Progent can provide on-premises or remote technical support for single machines or notebooks or help your business to plan and carry out a company-wide migration to new or revised OS software and business applications. Progent can also supply consultants and technicians to help you to plan for and complete a site move or merger designed to produce the least possible interruption to your business.
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