Expanding your at-home workforce can have a significant impact on network infrastructure, security/compliance, and corporate culture. Progent has two decades of experience helping small and mid-size businesses to plan, configure, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can assist your Brisbane company to pick the right technologies and adhere to leading practices in building and operating a secure virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent can provide support services ranging from on demand guidance for getting you past occasional technical bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent can assist Brisbane, Queensland organizations to with any aspect of creating a high-performing work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, cybersecurity, data protection solutions, and centralized management.
Infrastructure for a Remote Workforce
Setting up the network infrastructure required to support an at-home workforce can be particularly complex if you must accommodate a mix of personal equipment such as PCs and laptops, Internet routers, and wireless appliances from an assortment of vendors and with a variety of OS software and firmware releases. Progent's background providing remote support for both outdated and current IT products in virtual office venues allows you to make efficient use of your existing infrastructure and provides you with ready access to top-tire consultants for implement necessary updates. Support services available from Progent to help you to create a productive telecommuting infrastructure include:
- Virtual Private Network (VPN) technology allows you to establish a safe connection for authorized remote employees to access IT resources situated at your company datacenter or in the cloud. Progent can assist your company to deploy and manage VPN connections between your teleworkers and your various IT resources by providing online VPN integration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your telecommuters to set up Cisco's popular AnyConnect client software for safe VPN tunneling for a broad selection of devices including Microsoft Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products enable a teleworker to see and interact with a remote computer's desktop. This technology provides network managers significant control over the digital environment of at-home employees and ensures remote users a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect at-home networks to the Internet and typically support VPN tunnels, home wireless connectivity, and firewall services. Progent can provide top-tier remote consulting for configuring home routers from all major vendors. See router configuration support from Cisco-certified experts.
- Home Wi-Fi networks, often shared by the whole family and visitors, are commonly utilized by telecommuters to access their router for work. This can create performance as well as security issues. Progent can help businesses to resolve these problems by providing expertise that include Cisco Aironet integration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti wireless access point setup help.
- Internet connectivity methods affect the speed and reliability of connections between telecommuters and the corporate data center. Business-critical applications may require backup Internet connections in case the primary connection fails. Progent offers expertise for picking service providers, choosing sensible bandwidth and data volume offerings, and setting up high-availability Internet connections. See Internet connectivity integration services.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive work-from-home environment for your Brisbane, Queensland company, phone 1-800-993-9400 or visit Contact Progent.