Enlarging your remote workforce may have a significant impact on IT architecture, cybersecurity, and corporate workflows. Progent has 20 years of experience assisting SMBs to design, configure, administer, optimize, and debug IT environments that support at-home workers. Progent can help your Brisbane company to select the right tools and adhere to leading practices in creating and maintaining a safe virtual office solution for telecommuters that facilitates collaboration and returns maximum value. Progent offers services that go from on demand expertise for helping you over occasional IT bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent can help Brisbane, Queensland businesses to with any aspect of building a high-performing work-from-home ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, cybersecurity, data protection solutions, and streamlined management.

Infrastructure for an At-Home Workforce
Configuring the network infrastructure needed for a remote work environment can be particularly complicated if you must manage a combination of personal hardware such as PCs and notebooks, routers, and wireless APs from various manufacturers and with a variety of operating systems and firmware releases. Progent's experience providing online help for both outdated as well as modern IT products in remote office venues enables you to make cost-effective use of your existing infrastructure and offers fast access to top-tire consultants for implement necessary upgrades. Support services available from Progent to help you to implement a productive work-at-home ecosystem include:

  • VPN connectivity makes it possible to establish a safe tunnel for authenticated at-home employees to access IT resources situated at your company data center or in the cloud. Progent can help your company to deploy and manage VPN access between your at-home workforce and your various network resources by providing remote VPN integration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your at-home workers to set up Cisco's popular AnyConnect client software for secure VPN connections for a broad selection of devices such as Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow an at-home worker to view and use a remote PC's desktop. This technology gives network managers significant control over the computing ecosystem of telecommuters and offers remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach home computer networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewalls. Progent offers expert online consulting for integrating home routers from all major manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, typically supporting families and visitors, are commonly used by telecommuters to access their Internet router for work. This can create performance and security issues. Progent can assist you to mitigate these problems by delivering expertise like Cisco Aironet configuration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti wireless access point integration help.
  • Internet connectivity solutions impact the performance and reliability of connections between at-home workers and the corporate data center. Mission-critical applications might require redundant Internet access in case the primary connection fails. Progent offers guidance for picking service providers, choosing appropriate service bundles, and integrating redundant Internet connections. Refer to Internet connectivity integration services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Brisbane, Queensland business, phone 1-800-993-9400 or go to Contact Progent.