Security and Compliance and Information Assurance Expertise
Brisbane Business Information Network Systems
For fast remote help with computer security issues, companies in Brisbane Queensland have access to world-class troubleshooting from Progent's security professionals. Progent's remote service staff is available to provide efficient and affordable assistance with security problems that are impacting the productivity of your network. Progent's accredited engineers are premier to support environments based on Windows, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can provide world-class guidance for critical cybersecurity and restoration solutions like AI-driven End Point Protection and Response, Managed Detection and Response, full system restoration validation, immutable backup, and off-site backup. Progent's broad selection of services encompasses firewall configuration, email filtering and encryption, protected network architecture, and disaster recovery planning. Progent's technical support team has been awarded the world's top security credentials including Certified Information Security Manager (CISM) and Information System Security Architecture Professional (ISSAP).
Progent offers remote security assistance on a by-the-minute model without minimum times and without additional fees for setup or after hours support. By charging by the minute and by delivering top-level support, Progent's pricing policy keeps costs low and avoids situations where simple fixes entail big expenses.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a network. Because of this, ransomware assaults are typically unleashed on weekends and late at night, when support personnel are likely to take longer to become aware of a penetration and are least able to organize a rapid and coordinated defense. The more lateral progress ransomware is able to achieve inside a target's network, the longer it takes to restore basic operations and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide organizations to carry out the urgent first steps in mitigating a ransomware attack by stopping the bleeding. Progent's remote ransomware experts can help you to locate and isolate infected devices and protect undamaged assets from being compromised. If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Should We Do?
If your network is currently experiencing a security emergency other than ransomware, visit Progent's Emergency Online Computer Help to learn how to receive immediate assistance. Progent maintains a pool of seasoned cybersecurity specialists who can provide online and onsite support that includes containment, mitigation, restoration, forensics, and hardening of your cybersecurity profile to guard against future attacks.
For businesses who have planned beforehand for being hacked, the step-by-step incident handling model outlined by GIAC (Global Information Assurance Certification) is Progent's preferred method of reacting to a major security attack.
Introduction to Progent's Security Expertise
Managing computer security plus planning for restoring vital information and functions following a security breach demands an on-going effort that entails a variety of tools and procedures. Progent's certified engineers can help your business at whatever level in your attempt to safeguard your IT network, from security evaluation to designing a complete security strategy. Key technologies supported by Progent's security consultants include Security Planning and Prevention, Information Recovery and Security Failure Analysis, and Managed Protection from Email-Borne Attacks.
Planning and Implementing Secure Networks
Every company should develop a carefully thought out security plan that includes both preventive and responsive activity. The pre-attack plan is a collection of steps that helps to reduce security gaps. The reactive plan specifies procedures to assist security staff to assess the damage caused by an attack, remediate the damage, record the event, and revive business activity as quickly as feasible. Progent can show you how to design security into your company processes. Progent can set up scanning utilities, create and implement a safe computer architecture, and propose processes and policies to enhance the safety of your information system. Progent's security experts are ready to help you to configure a firewall, deploy secure remote access to email and data, and configure an effective VPN.
If your company is looking for an economical way for outsourcing your security management, Progent's Round-the-clock Network Support Options include automated online network monitoring and immediate resolution of emergencies.
Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that include local and cloud hosted infrastructure and that comply with regulatory data security standards. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)
System Restoration and Failure Analysis
Progent provides skill in recovering systems and computers that have been hacked, are in question, or have ceased to function following a security breach. Progent can show you how to evaluate the losses resulting from the attack, return your company to normal functions, and retrieve information compromised owing to the assault. Progent's security specialists can also manage a comprehensive forensic evaluation by examining activity logs and using a variety of proven forensics tools. Progent's experience with security issues reduces your off-air time and allows Progent to propose effective strategies to avoid or contain future attacks.
Ransomware Removal and Recovery Consulting
Progent can provide the help of experienced ransomware recovery consultants with the skills to restore an IT network victimized by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or MongoLock. To learn more, visit ransomware cleanup and restoration consulting.
Work-from-Home (WFH) Security Expertise
Work-from-Home (WFH) staff members typically use their personal computing devices and often operate in a unsecured physical environment. This situation multiplies their vulnerability to malware attacks and requires judicious configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, intensive user training, and the creation of security policies built on best practices. Progent's seasoned group of telecommuter solutions consultants can help your business to plan, deploy and maintain an effective cybersecurity solution that protects vital IT assets in environments that incorporate telecommuters and hybrid workers.
Software/Firmware Update Management Services
Progent's support services for patch management provide businesses of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, applying, and tracking updates to your dynamic information network. In addition to maximizing the protection and functionality of your computer environment, Progent's patch management services permit your IT staff to concentrate on more strategic projects and tasks that deliver the highest business value from your network. Learn more about Progent's patch management support services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric cyberthreat defense stack that features AI algorithms and advanced services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be installed in minutes to guard popular endpoints against increasingly sophisticated assaults including ransomware, familiar and brand-new malware, trojan viruses, hacking tool sets, memory exploits, malicious scripts, invasive macros, and living-off-the-land abuse. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is always the initial endpoint response tool deployed by Progent to gain control and visibility of a client's system at the outset of a ransomware recovery. For more information, see Progent's SentinelOne-based Extended Detection and Response services.
Expertise with Horizon3.ai's NodeZero PEN Testing Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports repeated, simultaneous, automated assessment of your network to help you identify, rank, remediate, and verify security vulnerabilities before threat actors can take advantage of them. NodeZero pentests can strategically deploy decoys called tripwires like bogus credentials to detect when your network is currently being targeted along key attack vectors. Tripwires generate enough information to allow you to react promptly with your incident response workflows before an attacker can do serious damage. Progent offers the support of a NodeZero Certified Operator who can help you to deploy NodeZero to perform comprehensive pentests of your perimeter and your internal network in order to evaluate your current security profile. Progent can also assist you to harden your network security and can help you to plan and implement a cohesive cybersecurity ecosystem that simplifies management and provides optimum protection for on-prem, cloud-based, and perimeter IT assets. To find out additional details about Progent's vulnerability analysis solutions powered by on NodeZero's penetration test products, visit Consulting Support for NodeZero's Pentest Products.
Stealth Penetration Security Testing Services
Stealth intrusion checking is a key component of any comprehensive IT system security plan. Progent's security professionals can perform thorough penetration checks without the knowledge of your organization's in-house network support resources. Unannounced penetration checking shows whether current security monitoring systems such as intrusion detection alerts and event history monitoring are properly set up and actively monitored. Progent can provide continuous autonomous penetration testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, uninstalled patches, and ill-advised product defaults can be chained together by threat actors into the multi-vector attacks typical of modern variants of ransomware. Learn more about Progent's Stealth Penetration Evaluation Experts.
Progent's Low-Cost Managed Services for Information Security
Progent's affordable ProSight line of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates SentinelOne's cutting edge behavior machine learning technology to defend endpoint devices and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to address the entire threat lifecycle including filtering, identification, mitigation, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection services offer ultra-affordable in-depth protection for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device management, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified console. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP environment that meets your organization's unique requirements and that helps you prove compliance with government and industry data security standards. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate action. Progent can also help you to set up and verify a backup and restore system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's
ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has partnered with advanced backup technology vendors to produce ProSight Data Protection Services (DPS), a portfolio of offerings that deliver backup-as-a-service. All ProSight DPS products manage and track your backup processes and enable transparent backup and rapid recovery of critical files/folders, apps, system images, plus VMs. ProSight DPS helps you recover from data loss resulting from hardware failures, natural calamities, fire, malware like ransomware, human error, malicious employees, or application glitches. Managed services available in the ProSight Data Protection product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these fully managed backup services are best suited for your network.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top information security companies to provide centralized management and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email traffic that stays within your security perimeter. For more details, see Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication services incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Android, and other personal devices. With 2FA, when you log into a secured application and give your password you are requested to confirm your identity on a unit that only you have and that is accessed using a different ("out-of-band") network channel. A broad range of devices can be used as this added form of ID validation such as a smartphone or watch, a hardware token, a landline phone, etc. You can register multiple validation devices. For details about Duo identity validation services, refer to Duo MFA two-factor authentication services for teleworkers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual host configured and managed by Progent's network support professionals. With the ProSight Virtual Hosting service model, the client owns the data, the OS software, and the applications. Since the environment is virtualized, it can be ported easily to an alternate hosting environment without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect information about your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you're making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Learn more details about ProSight IT Asset Management service.
Special Security Expertise Available from Progent
Progent's certified security consultants offer world-class consulting support in vital facets of IT protection such as:
Information Risk Audits and Compliance Testing
Progent provides experience with security auditing software such as Microsoft Baseline Security Analyzer and LANguard for conducting a set of comprehensive system scans to identify possible security holes. Progent has extensive experience with testing tools and can assist you to understand audit results and respond appropriately. Progent's security consultants also can perform web application testing and can conduct expert evaluation of corporate-wide security to assess your company's compliance with major global security standards including FISMA, PCI, and ISO. In addition, Progent can assess the strength of your wireless protection including in-place wireless appliances as well as mobile handsets. Read more details about Progent's Vulnerability Evaluation and Security Compliance Testing.
Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can provide in-depth consulting services for Cisco's entire family of security and Virtual Private Network solutions such as PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst FWSM, secure high-speed and integrated services (IS) routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Learn additional details concerning Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Help.
Other Firewall and VPN Solutions
As well as supporting a broad range of security technologies from Microsoft and Cisco, Progent can provide companies of all sizes top-level consulting for technologies from other popular firewall and Virtual Private Network vendors. Progent's consultants offer:
- Palo Alto Networks PA-Series Firewalls Consulting
- Check Point Software Technologies Ltd Support
- Barracuda CloudGen Firewall Experts
- WatchGuard Technical Assistance
- Juniper Networks Configuration Help
- SonicWall Inc. Expertise
- Fortinet FortiGate Firewall Consultants
- Symantec Technical Assistance
CISM defines the core competencies and international benchmarks of service that computer security managers are expected to achieve. It provides business management the confidence that those who have earned their certification possess the experience and skill to offer effective security management and consulting services. Progent can provide a CISM consultant to help your organization in vital security disciplines such as data protection governance, vulnerability management, information protection process control, and incident response management.
Learn more information about Progent's Certified Information Security Manager Security Consulting Assistance.
CISSP Security Support Expertise
Progent's CISSP consultants are security engineers who have earned CISSP accreditation as a result of demonstrated professional work, extensive study, and exhaustive examination. CISSP qualification recognizes mastery of a worldwide standard for IT security. ANSI has given the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Areas of expertise covered under CISSP include security management practices, security architecture and models, connection control systems, applications development security, business processes security, hardware security, encryption, telecommunications, Internet security, and business continuity planning.
Find out additional details about Progent's CISSP Consulting Services.
CISSP-ISSAP Premier Experts for Secure Network Architecture
Progent's ISSAP Premier security consultants are specialists who have earned ISSAP certification following thorough examination and substantial hands-on work with information security architecture. ISSAP security experts possess in-depth understanding of access control mechanisms and methodologies, phone system and network security, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security consultants can assist your company with all aspects of secure network architecture.
Learn more details about Progent's ISSAP Certified Secure System Infrastructure Consulting Support.
CISSP-ISSEP Certified Cybersecurity Engineering Consultants
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP network security consultant to assist your organization to utilize current system security engineering theory and processes in system development, review and evaluate system security designs based on security engineering best practices, produce cohesive system designs that include compliant cybersecurity features for all key system functions, develop effective design strategies to deliver operational security, perform in-depth risk analysis, and recommend realistic cybersecurity models that balance your operational goals with your company's tolerance for risk.
Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor Support Services
The Certified Information Systems Auditor credential is a recognized achievement that signifies mastery in IS security audit and control. Accredited by ANSI, the CISA credential has consultants pass an extensive examination overseen by the ISACA professional group. Progent offers the services of a CISA-Certified security professional able to help companies in the areas of IS audit services, information technology governance, network assets and architecture lifecycle, IT support, safeguarding information assets, and business continuity planning.
Read more details concerning Progent's CISA Support Expertise.
CRISC-certified Network Risk Mitigation Specialists
The CRISC program was established by ISACA in 2010 to validate an IT professional's ability to design, deploy, and maintain information system control mechanisms to reduce risk. Progent can provide the expertise of a CRISC-certified consultant to help your company to develop and carry out a workplace continuity strategy based on industry best practices promoted by CRISC and crafted to match your company's risk tolerance, business objectives, and IT budget. Progent's risk mitigation services are complementary to the support provided by Progent's CISA-Certified security engineers for impartially evaluating your IT management mechanisms and with the services of Progent's CISM-certified experts for designing company-wide security policies and procedures.
Find out more details concerning Progent's CRISC Risk Management Services.
GIAC (Global Information Assurance Certification) Professional Services
Global Information Assurance Certification was established in 1999 to certify the knowledge of IT security professionals. GIAC's mission is to ensure that a certified professional possesses the knowledge needed to deliver support in vital categories of system, data, and program security. GIAC certifications are recognized by companies and government organizations around the world including United States NSA. Progent offers the support of GIAC certified professionals for any of the network security services covered under GIAC accreditation programs including auditing IT infrastructure, incident handling, traffic analysis, web-based application security, and security information and event management (SIEM) solutions.
Find out more details about Progent's GIAC Information Assurance Services.
Contact Progent for Computer Security Expertise
If your company is located in Brisbane Queensland and you're looking for computer security expertise, telephone Progent at
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Snatch ransomware hot line Specialists
Locky ransomware hot line Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to contain the spread of an active ransomware breach. Call 800-462-8800
CCNP Expert Certified Support and Integration wi-fi controller
wireless LAN controller Technical Support Services
Cisco's Catalyst line of Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the provisioning and control of wireless APs, tuning Wi-Fi performance by reducing the effect of radio frequency congestion, improving Wi-Fi availability with rapid failover, and hardening security by identifying cyber threats and analyzing network traffic according to user type and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's latest wireless controller technology.
Online Consulting Catalyst 802.11ax Wireless
Catalyst 802.11ax AP On-site Technical Support
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E WAP consultants can provide affordable online and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Online Technical Support SQL Server 2019 Enterprise
SQL Server 2019 and Kubernetes Integration
Progent's certified SharePoint 2019 and SharePoint Online experts offer economical remote and on-premises consulting, application development, and technical support services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist customers plan and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based components into a seamless intranet system.
Cisco Firepower NGIPS Network Consultant
Cisco Expert Specialists Firepower Management Center
Cisco's Firepower NGFWs Firewalls provide a major performance boost over Cisco's popular ASA 5500-X firewalls and include unified management and automation of advanced cybersecurity features like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to design and execute an efficient upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's security services to build and centrally control IT ecosystems that span branch offices, data centers, and cloud resources.
wireless IP phone configuration Support
wireless IP phones and Cisco Unified Communications Manager Outsourcing
Cisco's wireless VoIP phones are hardened Wi-Fi devices intended for workers who are mobile within campus, warehouse, health-care or other environments where IT management requires portable phones that provide more administrative control, data security and ruggedness than is possible with the BYOD style of mobile communications. Creating solutions with Cisco's wireless IP phones typically demands that IT teams set up and fine tune many components of your Wi-Fi infrastructure such as wireless access points, routers, wireless LAN controllers, and management tools. Progent's certified consultants offer online and on-premises assistance to help you build and maintain a Cisco wireless IP phone solution by providing integration services that range from debugging the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.
Security Consultancy Check Point 19000 Quantum Force Firewalls
Check Point 5000 Firewalls Compliance Auditor
Progent's Check Point consultants can help you choose and configure Check Point Software Firewall/VPN software and hardware powered by Check Point's security platform to provide an economical and efficient security defense for your corporate network. Progent can also show you how to configure other Check Point technologies such as ZoneAlarm and Check Point Power-1 firewalls with security products from other vendors and provide a single stop for on-going network support, maintenance, training, and design expertise.
After Hours At Home Workforce Data Protection Consultant
Work from Home Data Protection Consulting Services
Progent can help small and medium-size businesses to plan, deploy, test and maintain backup/recovery technology needed to support remote workers.
24/7 Online Troubleshooting Offsite Employees Collaboration
Offsite Workers Collaboration Software Professionals
Progent can assist small and medium-size organizations to set up collaborative technology to allow their at-home employees to benefit from productive interaction with fellow workers and other stakeholders.
Les Kent has a 35-year track record of successful network integration, business administration, marketing, and operations. He has demonstrated a talent for developing elegant information technology solutions during his time as as a network designer, programmer, project manager, implementation consultant, and problem solver for small companies, start-ups, and global enterprises.
Online Troubleshooting Microsoft Windows 10 Migration
Microsoft Windows 10 Consulting Services
Progent's Microsoft-certified consulting experts can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from any earlier release of Microsoft Windows. Remote and on-premises evaluation and upgrade services for Windows 10 offered by Progent include Return on Investment analysis, project supervision, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter access, security and compliance, automated provisioning and administration, network optimization, wired/wireless convergence, business continuity planning, webinar training for network management personnel and users, and post-migration Call Center support services.
Risk Monitoring Integration
Top Quality Professionals CRISC Risk Evaluation
Progent's disaster recovery support and business continuity professionals can show you how to design a disaster recovery plan to prepare for an IT network disaster. Progent can show you how to create a comprehensive disaster recovery plan that incorporates periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified engineers can also help you build an affordable, zero-downtime system architecture that addresses reliability issues involving a broad range of infrastructure technologies and processes.
Consultant Microsoft Teams and Cisco Unified Communications
Consultants Microsoft Teams Active Directory Federation Services
Progent can help you to plan an upgrade to Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Teams Consultants
Microsoft Teams Premium Consult
Progent can assist your business to design a migration to Teams from Skype for Business Online or Lync Server and install, administer, and debug a cloud-based or mixed deployment of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Cisco and Microsoft Co-managed Heldesk Integration Support
Shared Helpdesk Support Outsourcing
Progent's Microsoft and Cisco authorized Consultants offer several service programs to help mid-size and large organizations develop a cost-effective and successful internal Network Support Help Desk. Progent's help desk consulting services include ROI evaluation, process study and improvement, executive reporting, training of internal staff, and documentation of processes. Progent's Software Selection and Deployment Support Services help companies sift through the various high-quality Help Desk software packages available and decide which packages might be excessively costly, miss critical features, or align poorly with your company's corporate culture. Progent also provides temporary staffing for companies who need to augment their internal Help Desk team for special projects or to substitute for absent or incapacitated personnel.
Network Consulting Shared Support Desk Economics
Supplemental Helpdesk Cost Savings Remote Support Services
Progent's Help Desk Call Center outsourcing and co-sourcing service programs help companies to cut costs and improve productivity.
Configuration iPhone and Windows 8.1 integration
iPhone remote access Remote Support
Progent offers cost-effective remote assistance to help you to design, deploy, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you get past specific technical bottlenecks or major engagements to help you complete business-critical initiatives on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or maintain a highly available, protected and scalable network infrastructure that is best suited to your computing model. Progent can also provide online or onsite training to help manage and use your iOS devices in a secure, collaborative environment that optimizes the strategic value of your information network.
Microsoft 365 Security Consultant
Office 365 Integration Support
Progent can help you to understand the many subscription options offered with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 so you realize top business value. Progent supports multi-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and maintain hybrid solutions that transparently integrate local and cloud-based resources.
Windows Server 2019 Cybersecurity Onsite Technical Support
Consultants Windows Server 2019 Hybrid Configuration
Progent's certified Windows Server 2019 consultants can help your company to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.
Windows Server 2019 integration Remote Support Services
Microsoft Certified Windows Server 2019 Setup and Support
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.
Microsoft Teams and iPhone Consultancy
Microsoft Teams SIP trunking Consultant
Progent can assist your organization to design an upgrade to Teams from Skype for Business Online and install, manage, and troubleshoot a cloud-based or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
Emergency Dynamics GP Great Plains Accounting Professionals
Remote Technical Support Dynamics GP/Great Plains
important features of Dynamics GP software include a modular design that allows you to license just the components you require, a standardized architecture based on Microsoft technologies to safeguard your investment and offer a tightly interconnected environment, enhanced reporting capabilities that permit you to track all activities, revenues and expenses and sales trends, integration with Microsoft Office to enable access to business information, the capability to process information from virtually any database or desktop software into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it possible to create custom programs. Progent can show you how to set up and maintain a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can provide expert GP/Great Plains support professionals to help you turn the powerful features of Dynamics GP/Great Plains accounting into a high-value business solution.
Virus Removal Firewall Support
Largest Security Evaluation Auditing
For smaller businesses, computer security and information assurance and regulatory compliance is excessively complicated to master but too risky to ignore. The largest largest institutions have been hacked, and the top cloud service providers have occasionally been taken down. It looks like there's nowhere to run. Progent makes it economical for smaller organizations to implement critical security projects successfully by offering the benefit of billed time to the closest minute with no minimum charge for remote support. This means you can have access to a seasoned information expert to deliver precisely the knowledge you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help your business with any aspect of system security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and creating a comprehensive security strategy.
NinjaOne Server RMM IT Services
Support Services NinjaOne and Progent NOC Proactive Management
A cornerstone of Progent's Network Operations Center (NOC) is its powerful incorporation of NinjaOne RMM, a comprehensive remote monitoring and management platform which enables automated alerting and streamlined incident response.
Progent Media Relations Consult
24x7x365 Progent in the News Consulting
Progent in the News is hosted by cybersecurity expert Darrin Johnson.
After Hours Ransomware Hotline System Repair
24 Hour Integration Specialist IT Outsourcing
Progent's IT outsourcing services provide affordable computer support for small organizations. Whether it includes planning system architecture, creating an internal Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or creating an on-line eCommerce solution, outsourcing your network technical services can reduce costs and eliminate uncertainties, permitting IT support budgets to grow in a more linear and manageable manner than is possible by assembling a bulky, knowledgeable internal network support organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to build a protected and highly available network architecture for your critical business software based on Windows.
Small Business Network Consulting Solaris Online
Linux Online Consultant Services
Progent offers national online phone support and consulting services for companies that run Sun Solaris environments or whose IT systems feature a combination of Solaris and Microsoft Windows technology. Online technical support offers maximum leverage for your IT dollar by protecting user efficiency and limiting the time charged for computer analysis and repair. Advanced online support tools and experienced technicians and engineers combine to enable Progent to solve most IT problems without squandering time and expense by going to your location. In the vast majority of situations your IT issues can be remediated over the phone or via a combination of telephone support and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP and ISSAP certified security specialists to assist with the toughest system issues.
Exchange Online Archiving Onsite Technical Support
Microsoft 365 and Android IT Consulting
Microsoft allows you to create seamless hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have certain Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help you with any phase of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is successfully completed on schedule and within budget.
Automatic Failover Technical Support Services
Fault Tolerant BGP Online Support
Progent's Cisco-certified network experts can show you how to create an economical, high availability Internet configuration solution that can deliver non-stop Internet access via a broad range of high availability Internet network products and services including non-stop BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide CCIE professionals to show you how to apply the latest technology for high availability Internet connections to implement an economical, fully redundant Internet interface with automatic failover and other features to create zero-downtime Internet connections.
Hermes ransomware recovery Engineer
Technology Professional ransomware cleanup and file restore
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to contain the spread of an active ransomware breach. Call 800-462-8800
Watchguard Cybersecurity Consultancies
Consultant Network Security Auditing
For small and midsize organizations, computer security and compliance can be excessively complex to stay ahead of but too risky to overlook. The largest largest enterprises have been breached, and the leading cloud service providers have on occasion been taken down. It seems as though there's nowhere to run. Progent makes it economical for small and midsize companies to implement vital IT security tasks effectively by providing the advantage of billed time to the nearest minute with no minimum billing for remote support. This means you have access to a world-class computer consultant to provide precisely the knowledge you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist your business with any level of network security including security assessments, virus defense and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and designing a complete security strategy.
Technology Professional Private Cloud Solutions
ProSight Virtual Machine Hosting Consultancy
Progent's ProSight Virtual Hosting service combines advanced virtualization architecture, a world-class data center, and the support services of Progent's Microsoft-certified consulting team to provide small and midsize companies with a comprehensive information technology outsourcing solution that enhances network availability and protection, reduces management distraction, and saves money. With Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and critical business application servers supported within a secure and reliable data center on a fast, high-availability virtual machine configured and supported by Progent's network service experts.
Microsoft 365 OneNote Integration Computer Consultant
Open Now Technical Consultant Office 365 Access Development
Progent can help your business to evaluate the wealth of subscription plans offered with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also help you to create and maintain hybrid solutions that seamlessly integrate local and cloud-based resources.
SCCM 2007 Mobile Device Management Integration Services
SCCM 2007 Migration Support and Integration
Progent's Microsoft-certified consultants can help your business to maintain System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, enhance compliance, and boost productivity by making sure that critical applications stay up to date, managing product licenses, and monitoring resource usage profiles to help you make smart buying decisions. Once your organization is set to upgrade your SCCM 2007 device management ecosystem, Progent can assist you to plan and carry out an efficient migration to System Center 2012 Configuration Manager.
Microsoft Certified Partner School District Professional
24/7/365 Small Government Services
Progent has extensive experience providing a full-spectrum of online IT support and urgent repair services to local governments and schools across the United States. Progent is one of the industry's pioneers in delivering advanced online network consulting and has delivered IT solutions to organizations in every state. Online support saves travel expenses and resolves issues faster than onsite support.
24-Hour Egregor ransomware recovery Specialist
Netwalker ransomware recovery Consultant Services
Progent's seasoned ransomware recovery consultants can assist your business to rebuild an IT network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
MRTG Technology Consulting Services
MRTG for Linux Consultant
Network monitoring commonly involves observing a network's resource utilization to help identify throughput backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring utilities that run under Linux and can be deployed to monitor multi-OS networks where UNIX and Windows coexist. Progent's system support engineers can show you how to use both these tools to tune and troubleshoot your network. Progent's UNIX support services provide small businesses and developers assistance with managing and servicing UNIX and Linux systems that work with Microsoft-based technology.
Microsoft 365 and iOS Online Help
Urgent Microsoft 365 integration with on-premises environments Network Consulting
Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 and on-premises Exchange systems. This permits you to have specific Exchange mailboxes hosted on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of planning, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can provide as-needed expertise to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Exchange solution is successfully completed on time and within budget.
ProSight Phishing Protection Consulting
ProSight Phishing Defense Consultant Services
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis technology by SentinelOne to guard endpoint devices and physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely escape traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to manage the complete malware attack lifecycle including protection, infiltration detection, containment, remediation, and post-attack forensics. Key features include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks.
Catalyst MPLS Engineer
Catalyst 4900 Switch Outsourcing
Progent's Cisco-certified CCIE networking consultants can assist you to set up, manage, upgrade, optimize and debug Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and move smoothly from outdated switches to current devices.
Ryuk ransomware hot line Consultant Services
Conti ransomware hot line Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Specialists Small and Midsize Business
Consulting Firms Hybrid Network
Progent's Microsoft and Cisco premier computer engineers offer expert support for a broad array of products and technologies and can deliver that expertise remotely anywhere in the U.S. or in person in select cities across the country and anywhere in California. Progent provides online support for networks powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a combination of Microsoft and UNIX-family platforms. Progent also can provide access to the expertise of Cisco CCIE network specialists for complex connectivity problems, as well as the the assistance of CISSP and CISM-accredited security engineers to assist with complex security planning and troubleshooting. Progent has provided remote troubleshooting to businesses in every state in the U.S.
Expert Microsoft Certified Consult Skype for Business Front End Server
Skype for Business and SQL Server Consultant Services
Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can extend the functionality of Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and simplify administration through integration with Active Directory. Lync can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's certified unified communications consultants offer remote and on-premises support services to help your company to manage and repair your current Lync 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also help you to design and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Juniper SA Series SSL VPN Cybersecurity Firms
Juniper SA Series SSL VPN Security Audit Services
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
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