For immediate online help with computer security issues, businesses in Brisbane Queensland can find world-class support from Progent's certified security professionals. Progent's remote support staff is available to offer efficient and economical help with security issues that threaten the productivity of your information system. Progent's accredited engineers are premier to provide help for environments powered by Windows, Linux, Apple macOS and OS X, Sun, and major derivatives of UNIX. Progent's broad range of services covers firewall technology, email security, protected network infrastructure, and disaster recovery preparedness. Progent's support team has earned the world's top security certifications including Certified Information Security Manager (CISM) and Certified Information Systems Security Professional (CISSP).

Progent provides remote security expertise on a per-minute model without minimum minutes and no extra fees for setup or after hours service. By charging by the minute and by providing top-level support, Progent's pricing structure keeps expenses under control and avoids scenarios where simple solutions turn into major expenses.

Our Network Has Been Attacked: What Should We Do Now?
Network Security ConsultingIn case your network is currently fighting a security crisis, refer to Progent's Urgent Remote Computer Support to find out how to get fast assistance. Progent has a team of seasoned cybersecurity experts who offer online and on-premises assistance that includes threat containment, mitigation, recovery, forensics, and enhancement of your cybersecurity profile to guard against future attacks.

For companies that have planned beforehand for an attack, the step-by-step incident response procedure outlined by Global Information Assurance Certification is Progent's recommended method of reacting to a major security attack.

Overview of Progent's Security Services
Managing computer security and staying ready for restoring critical data and systems after a security breach requires an on-going program that entails a variety of technologies and processes. Progent's security consultants can help your business at all levels in your attempt to guard your information system, ranging from security audits to creating a comprehensive security program. Key areas supported by Progent's security consultants include Planning and Implementation, Data Restoration and Security Forensics, and Outsourced Protection from E-mail-Borne Spam and Viruses.

Planning and Implementing Secure Networks
Any organization should develop a thoroughly considered security plan that incorporates both preventive and reactive steps. The proactive strategy is a set of steps that helps to minimize security gaps. The reactive plan defines procedures to assist security staff to assess the losses resulting from an attack, repair the damage, document the experience, and revive network functions as quickly as possible. Progent can advise you how to build protection into your business processes. Progent can install scanning software, define and implement a secure IT architecture, and propose processes and policies that will optimize the safety of your computing environment. Progent's security professionals are available to help you to configure a firewall, deploy protected offsite access to email and information, and configure an efficient virtual private network (VPN).

If your company is looking for an economical option for jobbing out your network security administration, Progent's 24x7 Monitoring Options include continual online server monitoring and fast response to problems.

Hybrid Cloud Solutions
Progent can assist your IT team you to plan, deploy, administer and repair enterprise hybrid cloud solutions that include local and cloud hosted infrastructure and that comply with government security requirements. (Learn about Progent's Microsoft 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

Data Recovery and Failure Analysis
Progent provides expertise in restoring networks and servers that have been hacked, are in question, or have ceased to function following a security breakdown. Progent can help evaluate the damage caused by the breach, return your company to ordinary business operations, and retrieve information compromised as a result of the event. Progent's certified engineers can also manage a comprehensive forensic evaluation by going over event logs and using other advanced assessment techniques. Progent's background with security issues minimizes your business disruption and permits Progent to suggest efficient measures to avoid or mitigate new assaults.

Ransomware Cleanup and Restoration Consulting
Progent can provide the services of proven ransomware recovery consultants with the knowledge to rebuild a network compromised by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or Locky. To find out more, visit ransomware removal and recovery services.

Work-from-Home Cybersecurity Consulting
At-home workers typically use their personal devices and usually work in a unsecured physical area. This multiplies their vulnerability to cyber threats and calls for careful configuration of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, intensive end-user education, and the development of policies based on leading practices. Progent's veteran team of Work-from-home support consultants can help you to design, implement and manage a compliant cybersecurity solution that protects critical IT assets in networks that include remote workers.

Software/Firmware Update Management Services
Progent's managed services for patch management offer businesses of any size a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and tracking updates to your dynamic IT network. In addition to optimizing the security and functionality of your computer environment, Progent's software/firmware update management services allow your IT team to concentrate on more strategic initiatives and activities that derive the highest business value from your network. Find out more about Progent's software/firmware update management support services.

Progent's Low-Cost Managed Services for Information Assurance
Progent's affordable ProSight family of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes SentinelOne's cutting edge behavior-based machine learning technology to defend endpoint devices as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which easily get by legacy signature-based AV products. ProSight ASM protects on-premises and cloud resources and provides a unified platform to address the complete threat lifecycle including blocking, identification, mitigation, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection services deliver ultra-affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge technologies incorporated within a single agent managed from a single console. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP environment that addresses your organization's unique requirements and that allows you prove compliance with legal and industry data security regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate attention. Progent can also help you to set up and test a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

ProSight DPS: Managed Cloud Backup and Recovery
Progent has worked with advanced backup/restore technology vendors to produce ProSight Data Protection Services (DPS), a family of management offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services automate and track your data backup processes and enable non-disruptive backup and fast recovery of vital files, apps, system images, and virtual machines. ProSight DPS helps you recover from data loss resulting from hardware breakdown, natural disasters, fire, malware such as ransomware, human mistakes, ill-intentioned employees, or application bugs. Managed backup services in the ProSight DPS selection include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these fully managed services are best suited for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top data security vendors to provide web-based management and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's onsite security gateway device provides a further level of analysis for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter. For more information, visit Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication managed services utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Android, and other out-of-band devices. Using 2FA, when you log into a secured application and enter your password you are requested to verify who you are on a unit that only you have and that uses a different ("out-of-band") network channel. A broad selection of out-of-band devices can be used as this added form of authentication such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can register several validation devices. To learn more about ProSight Duo identity authentication services, go to Duo MFA two-factor authentication services for at-home workers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual machine host configured and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the applications. Since the system is virtualized, it can be moved easily to a different hosting environment without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect information related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can save as much as half of time wasted searching for vital information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you're making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it. Learn more about ProSight IT Asset Management service.

Specialized Security Expertise Offered by Progent
Progent's certified security engineers can provide world-class expertise in key facets of network security including:

Information Risk Audits and Security Compliance Assessment
Progent offers experience with security evaluation utilities like Microsoft Baseline Security Analyzer or LANguard for conducting a variety of comprehensive system tests to uncover possible security gaps. Progent has broad skills with scanning utilities and can assist your company to understand assessment reports and react appropriately. Progent's security consultants also can perform web software validation and can conduct expert assessments of enterprise-wide security to determine your organization's compliance with important global security specifications such as FISMA, NIST, and ISO 17799. Also, Progent can evaluate the strength of your wireless security including in-place wireless equipment as well as portable handsets. Find out additional details about Progent's Information Risk Audits and Security Compliance Assessment.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can provide world-class consulting expertise for Cisco's complete family of protection and VPN technologies including PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module, protected broadband and IS routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Learn additional details about Cisco Security, VPN and Wireless Expertise.

Other Firewall and Virtual Private Network Technologies
As well as being expert in a broad array of network security technologies from Microsoft and Cisco, Progent can provide organizations of any size expert consulting for security products from other important firewall and Virtual Private Network (VPN) vendors. Progent's engineers offer:

Stealth Intrusion Checking Consulting
Stealth penetration testing is a valuable method for helping organizations to determine how vulnerable their IT systems are to real-world threats by testing how well network protection procedures and technologies hold up against authorized but unannounced penetration efforts launched by veteran security engineers utilizing advanced hacking methods. Read more information about Progent's Penetration Testing Services.

CISM Security Consulting Services
Certified Information Security Manager (CISM) Engineers for Brisbane QueenslandCISM defines the basic competencies and worldwide benchmarks of performance that information security managers are required to master. It provides business management the confidence that consultants who have been awarded their CISM possess the experience and skill to provide efficient security administration and consulting services. Progent can offer a CISM support professional to help your organization in key security areas such as information protection governance, risk assessment, data protection process control, and crisis response support.

Learn more details concerning Progent's Certified Information Security Manager Security Support Assistance.

Certified Information Systems Security Professionals (CISSP) Security Support Expertise
CISSP Premier System Security Experts for Brisbane QueenslandProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have been awarded CISSP status through demonstrated professional work, extensive study, and exhaustive examination. CISSP Certification recognizes mastery of a worldwide standard for IT security. ANSI has granted the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Fields of expertise covered under CISSP include cybersecurity management practices, security design and models, connection permission systems, applications development security, business processes security, hardware security, encryption, communications, Internet security, and business continuity planning.

Get more details concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Certified Experts for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for Brisbane QueenslandProgent's ISSAP Certified cybersecurity consultants have earned ISSAP accreditation after rigorous testing and substantial hands-on work with information security design. ISSAP consultants have comprehensive understanding of access management mechanisms and methodologies, phone system and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can help your business with all aspects of architecture security.

Find out more details about Progent's ISSAP Certified Protected System Infrastructure Consulting Services.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity expert to assist your organization to utilize modern system security engineering theory and processes in system development, evaluate system security designs based on security engineering leading practices, produce viable system designs that incorporate compliant cybersecurity features for all critical system functions, define effective design and configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and recommend realistic cybersecurity models that balance your operational goals with your organization's tolerance for risk.

Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Consulting Expertise
Certified Information Systems Auditor Consultants for Brisbane QueenslandThe Certified Information Systems Auditor (CISA) accreditation is a globally recognized qualification that represents mastery in IS security auditing. Certified by the American National Standards Institute, the CISA accreditation requires that candidates undergo an exhaustive examination overseen by the ISACA professional association. Progent can provide the expertise of a CISA-Certified security engineer trained to help businesses in the fields of IS audit services, IT governance, network assets and infrastructure lifecycle, information technology support, protecting information assets, and disaster recovery preparedness.

Find out more details about Progent's Certified Information Systems Auditor Professional Expertise.

CRISC-certified Risk Management Consultants
CRISC Network Risk Consultants for Brisbane QueenslandThe CRISC program was established by ISACA to validate a consultant's skills to design, implement, and support information system controls to reduce risk. Progent can provide the expertise of a CRISC-certified consultant to help your company to develop and carry out a workplace continuity or disaster recovery strategy based on industry best practices promoted by CRISC and crafted to match your company's risk tolerance, business objectives, and IT budget. Progent's network risk mitigation expertise is complementary to the support available from Progent's CISA-Premier consultants for impartially evaluating your IT management design and with the services of Progent's CISM-certified experts for defining security policies.

Learn additional information concerning Progent's CRISC-certified IT Risk Mitigation Expertise.

GIAC Support Expertise
Security Consultants with Global Information Assurance Certification for Brisbane QueenslandGlobal Information Assurance Certification was founded in 1999 to certify the knowledge of computer security professionals. GIAC's mission is to make sure that an accredited professional has the skills needed to deliver services in important areas of network, information, and application software security. GIAC accreditations are acknowledged by businesses and institutions around the world including U.S. National Security Agency. Progent can provide the expertise of GIAC certified security engineers for any of the network security disciplines addressed under GIAC accreditation programs such as auditing networks, security incident response, intrusion detection, web application security, and security information and event management (SIEM) solutions.

Learn more information about Progent's GIAC Information Assurance Services.

Depend on Progent for Computer Security Support
If your company is located in Brisbane Queensland and you need computer security expertise, telephone Progent at 800-993-9400 or see Contact Progent.



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    Progent's Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting package and corporate management tool built, like all Microsoft financial tools, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent version of Microsoft accounting software in the Dynamics GP/Great Plains family, offers an affordable solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Dynamics GP/Great Plains is simple to deploy and integrate, and with its modular approach you are able to purchase only the functions you currently need, with the option to add users and increase capabilities in the future. Progent's Microsoft Dynamics GP Software support engineers can help you deploy, configure and manage Dynamics GP/Great Plains 2010 and also earlier versions of Dynamics GP/Great Plains.

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    Windows 8.1 is engineered to power computers from smartphones and tablets to engineering workstations. A wealth of new and improved capabilities, including its touchscreen interface and iconic live tiles GUI, offer a broad range of benefits for organizations who know how to put them to work. Progent's Microsoft-certified experts can help get your organization up to speed with Windows 8.1 and make sure you derive maximum competitive value from the product's many new and enhanced technologies.

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    Progent's ProSight Email Guard uses the technology of leading information security vendors to provide centralized management and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.

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    For assistance creating, enhancing, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or for the Web, Progent's team of program developers, database architects, and software project managers can help make sure you get the project done on time and within your budget. Progent's seasoned application programmers can provide affordable and expert online consulting for projects as simple as writing Vidual Basic macros for Office Excel or as challenging as rolling out line-of-business RDBMS applications built on SQL Server or MySQL.

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    Progent's Computer Call Center Outsourcing Services for PC desktop technical support are designed specifically for small organizations who require fast availability of a Help Desk Service Center with professional phone support and effective escalation capability but who have to operate within a limited information technology budget. Key features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Secure Remote Access Support, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Helpdesk Applications Selection and Integration.

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    ISA 2006 is a comprehensive edge gateway that offers a fully integrated application layer firewall, virtual private network, and web caching solution for safeguarding the Internet-facing applications of any sized business against a broad range of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server consultants can show you how to design, rationalize, test, install, configure and manage the any version of ISA Server 2006 on your network.

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    Progent is among the most qualified IT consulting companies for designing email and messaging solutions powered by Exchange 2000. Progent is skilled in helping small companies get the full benefits of Exchange Server 2000 for typical situations including updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and outsourcing your Exchange 2000 support.

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    Progent's webinars offer small businesses the cost savings, ease, and flexibility of virtual seminars plus the effective training methods of experienced teachers who employ sophisticated technology to simulate real-time, interactive learning environments. Progent offers remote training for key desktop applications including components of Microsoft Office suite such as Excel, Word, PowerPoint, and Visio: Dynamics accounting and management reporting software including MS Dynamics GP (Great Plains); as well as other leading desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    Progent's proven ransomware recovery consultants can help your business to restore an IT network damaged by a ransomware virus like Ryuk, WannaCry, Hermes, or Locky.

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    For corporations with branch offices in California or any region served by Progent's engineers, Progent's Microsoft-Premier IT consulting professionals and certified Cisco network consultants offer a range of network consulting services including project planning, Sarbanes Oxley compliance, office moves, corporate security, system architecture, on-site or remote branch office support, and technical support for data center hosting facilities. A Progent network architect can show you how to design a multi-office information system that makes smart use of colocation services and Internet hosting sites. Progent's Microsoft Certified consultants can help large enterprises plan, deploy and maintain massive rollouts of the latest versions of Microsoft technology including Enterprise Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and CCNP experts can help you deploy Cisco technology for connection solutions that incorporate simple, high-speed, integrated, and remote networking.

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    Progent's Cisco-certified Wi-Fi technology consultants can assist you to configure, administer, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.

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    Progent can assist small and mid-size businesses to plan, configure and troubleshoot the network infrastructure needed to support telecommuters.

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    Progent's Microsoft-certified experts can provide computer support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can show you how to plan, integrate, troubleshoot and administer the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and Microsoft System Center Operations Manager.

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    Cisco's Catalyst Wi-Fi controllers streamline the administration of wireless networks by unifying the provisioning and control of wireless APs, tuning Wi-Fi throughput by limiting the effect of radio frequency congestion, enhancing Wi-Fi availability with rapid auto-failover, and hardening security by identifying threats and filtering traffic content based on user class and location. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's latest wireless controller technology.

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    Progent's Microsoft-certified experts can provide companies of all sizes consulting, technical support, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for efficiently coordinating people, teams and information. SharePoint provides a common spot for your employees or customers to connect to, organize, distribute and interact with useful information, files, and software and to communicate with one another. Microsoft SharePoint allows faster and better decisions, more efficient access across teams and more economical business practices. Windows SharePoint Services join workers, clients, teams and projects with the knowledge they've developed in a way that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint consultants can assist your organization to maintain your current SharePoint ecosystem or upgrade to the current release of SharePoint.

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    For medium-size businesses looking for IT support, Progent can deliver an array of options such as local service, remote assistance, phone-based Help Desk, round-the-clock support with remote network monitoring, temporary staff augmentation, business relocation services, application programming, and expert consultation. For medium-size businesses in California or other regions covered by Progent's onsite consultants, Progent provides professional on-premises support for fixing technical problems rapidly and affordably.

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    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior-based machine learning tools from SentinelOne to defend endpoints as well as servers and VMs against new malware attacks like ransomware and email phishing, which easily evade legacy signature-matching AV tools. ProSight ASM protects local and cloud resources and provides a unified platform to address the entire threat lifecycle including filtering, detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks.

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    Progent can assist small businesses to move any part of their network infrastructure to Microsoft Azure. This can simplify IT management and reduce equipment expense. Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud networking architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure you sidestep the common errors small companies make when migrating to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN connections and to manage Apple iOS devices and Android handhelds.

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    Progent can help your company to design, implement and debug a backup solution built around MSP360 software. MSP360 offers file or image-based backup/recovery for virtual machines and physical machines, works with all popular public clouds, and permits you to build a data protection solution with a low Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss caused by human miscues, system errors, ill-intentioned insiders, and malware assaults like ransomware.

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    Progent's Microsoft-certified consultants can provide remote or onsite expertise to help organizations of all sizes to design, deploy, administer, and troubleshoot a backup/recovery solution built around System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier releases of Data Protection Manager or from a different backup system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent can provide as-needed support for fixing especially challenging issues, or comprehensive project management services. Progent can also assist your business to design Data Protection Manager into a comprehensive disaster recovery strategy.

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    Progent's expert support team can show you how to define and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity disruption, reduces long-term service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and design services include expertise with the integration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business needs.

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    Progent's Microsoft-certified consultants can assist your company to automate desktop update and patch deployment by delivering expertise with administration solutions like Microsoft System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services (WSUS).

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  • 24-7 System Center 2016 and SSRS Reporting On-site Support
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    Small to mid-sized businesses can now get all the benefits of Operations Manager 2007 and in addition have fast access to Progent's Microsoft Premier IT consulting experts. With Progent's economically priced network service packages, small and midsize businesses can select a basic Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager to offer small company networks enterprise-class availability, security, and performance.

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