To get fast online assistance with computer security issues, businesses in Brisbane Queensland have access to world-class troubleshooting by contacting Progent's security engineers. Progent's remote support consultants are available to offer effective and economical help with security crises that are impacting the productivity of your IT network. Progent's accredited security consultants are premier to support environments based on Microsoft Windows, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can provide advanced guidance for key security and recovery solutions including AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restore validation, immutable backup, and off-site backup. Progent's wide selection of services covers firewall expertise, email filtering and encryption, secure system architecture, and disaster recovery preparedness. Progent's support team has been awarded the world's most advanced security certifications including CISM and Information System Security Architecture Professional (ISSAP).
Progent offers remote security assistance on a by-the-minute model with no minimum call duration and without additional fees for setup or after hours support. By billing per minute and by providing top-level help, Progent's pricing policy keeps costs under control and eliminates scenarios where simple solutions result in big expenses.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a network. For this reason, ransomware attacks are typically launched on weekends and at night, when IT personnel may be slower to become aware of a penetration and are less able to organize a rapid and coordinated response. The more lateral progress ransomware is able to manage inside a target's network, the longer it will require to recover basic IT services and scrambled files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to help you to complete the urgent first phase in responding to a ransomware assault by putting out the fire. Progent's online ransomware engineers can assist you to locate and isolate breached servers and endpoints and protect clean assets from being penetrated. If your network has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our Network Has Been Attacked: What Should We Do Now?
In case your business is currently faced with a network security crisis other than ransomware, refer to Progent's Urgent Online Computer Help to see how to get immediate assistance. Progent maintains a team of veteran network security experts who can provide online and onsite support that includes threat containment, mitigation, recovery, forensics, and enhancement of your cybersecurity defense to guard against future attacks.
For companies who have prepared in advance for a security breach, the step-by-step incident handling procedure outlined by GIAC is Progent's approved method of handling a serious security attack.
Overview of Progent's Security Support Services
Managing data security as well as staying ready for restoring critical information and systems following an attack requires an on-going program involving an array of technologies and procedures. Progent's certified experts can assist your organization at all levels in your efforts to safeguard your information network, from security assessments to creating a comprehensive security plan. Some areas covered by Progent's experts include Security Planning and Implementation, Information Recovery and Security Forensics, and Managed Protection from Email-Borne Threats.
Designing and Implementing Protected Networks
Any organization should develop a carefully considered security strategy that includes both preventive and reactive elements. The proactive strategy is a collection of precautions that helps to reduce vulnerabilities. The post-attack strategy defines procedures to assist security personnel to inventory the damage caused by an attack, remediate the damage, document the event, and revive network functions as soon as feasible. Progent can show you how to incorporate security into your business operations. Progent can configure scanning utilities, define and implement a secure computer architecture, and recommend procedures and policies to enhance the safety of your information system. Progent's security professionals are ready to help you to set up a firewall, deploy safe remote connectivity to email and information, and install an effective virtual private network.
If your company is interested in an affordable way for jobbing out your security management, Progent's Round-the-clock Monitoring Options feature non-stop remote server tracking and quick resolution of problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud hosted resources and that are compliant with government data security requirements. (Find out about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration expertise.)
Data Recovery and Security Forensics
Progent provides skill in restoring systems and computers that have been compromised, are suspect, or have failed because of a security attack. Progent can show you how to determine the damage caused by the breach, return your company to normal business operations, and recover information lost as a result of the breach. Progent's security specialists can also oversee a comprehensive forensic analysis by going over event logs and utilizing a variety of proven forensics tools. Progent's background with security issues reduces your downtime and permits Progent to suggest efficient strategies to avoid or mitigate new assaults.
Ransomware Removal and Recovery Services
Progent can provide the services of experienced ransomware recovery experts with the skills to restore an IT network that has suffered an attack by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or MongoLock. To find out more, see ransomware cleanup and recovery consulting.
Work-from-Home Cybersecurity Consulting
Work-from-Home employees commonly use their own computing devices and often work in a unsecured physical environment. This situation multiplies their vulnerability to cyber threats and calls for judicious deployment of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, extensive user training, and the development of security policies built on best practices. Progent's seasoned team of telecommuter solutions experts can help you to design, deploy and maintain a compliant security solution that guards critical IT assets in networks that include at-home workers as well as hybrid workers.
Patch Management Services
Progent's managed services for patch management offer businesses of any size a versatile and cost-effective solution for evaluating, validating, scheduling, applying, and documenting updates to your ever-evolving information network. Besides optimizing the protection and reliability of your computer environment, Progent's software/firmware update management services permit your IT staff to concentrate on more strategic projects and activities that derive the highest business value from your information network. Find out more about Progent's software/firmware update management services.
Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered threat management platform that features computer learning algorithms and expert services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be loaded in a few minutes to guard endpoints against increasingly sophisticated threats such as ransomware, familiar and new malware, trojans, hacking tools, RAM exploits, malicious scripts, invasive macros, and living-off-the-land (LotL) abuse. Progent is a SentinelOne Partner and dealer and oversees thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is always the initial endpoint response software activated by Progent to gain control and visibility of a client's network in the first stages of a ransomware recovery emergency. For additional details, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) solutions.
Expertise with Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports continuous, simultaneous, automated assessment of your network so you can expose, prioritize, remediate, and confirm cybersecurity vulnerabilities before malicious hackers can take advantage of them. NodeZero pentests can strategically plant so-called tripwires such as fake credentials to detect whether your environment is actively being targeted along key attack vectors. Tripwires provide sufficient information to allow you to react quickly with your SIEM workflows before an attacker can wreak havoc. Progent offers the expertise of a NodeZero Certified Operator who can help you to deploy NodeZero to carry out comprehensive pentests of your perimeter and your internal IT infrastructure so you can determine your present security posture. Progent's NodeZero experts can also help you to strengthen your existing network security and can help you to plan and implement a cohesive cybersecurity strategy that simplifies management and provides maximum protection for on-premises, cloud-based, and perimeter IT assets. To learn more details about Progent's threat analysis solutions powered by on NodeZero's penetration test products, refer to Consulting Services for NodeZero's Pentest Platform.
Stealth Penetration Security Evaluation Services
Stealth penetration checking is an important component of any overall network security strategy. Progent's security professionals can run thorough intrusion checks without the knowledge of your organization's internal network support staff. Unannounced penetration checking shows whether current security defense tools such as intrusion detection alerts and event history monitoring are correctly configured and actively observed. Progent can implement continuous automatic penetration testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, uninstalled patches, and ill-advised IT product defaults can be combined by hackers into the multi-vector attacks common to modern strains of ransomware. Get additional information about Progent's Stealth Penetration Intrusion Testing Consultants.
Progent's Flat-rate Managed Services for Information Security
Progent's affordable ProSight series of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's next generation behavior analysis tools to defend endpoints and servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to automate the complete malware attack lifecycle including protection, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint management, and web filtering through leading-edge technologies packaged within one agent accessible from a single console. Progent's data protection and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that addresses your organization's unique requirements and that allows you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require immediate action. Progent can also assist you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has worked with leading backup/restore technology vendors to create ProSight Data Protection Services (DPS), a selection of offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services manage and track your data backup operations and allow non-disruptive backup and fast recovery of important files/folders, applications, system images, plus virtual machines. ProSight DPS helps you avoid data loss caused by equipment breakdown, natural calamities, fire, malware like ransomware, user mistakes, malicious insiders, or application bugs. Managed backup services in the ProSight Data Protection portfolio include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these managed services are best suited for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top information security vendors to deliver web-based control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper layer of analysis for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication managed services utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo enables one-tap identity confirmation with iOS, Android, and other out-of-band devices. Using Duo 2FA, when you sign into a secured online account and give your password you are requested to verify your identity via a unit that only you possess and that uses a different ("out-of-band") network channel. A wide selection of devices can be used as this added means of authentication such as a smartphone or watch, a hardware token, a landline phone, etc. You can designate several verification devices. For more information about Duo two-factor identity validation services, see Cisco Duo MFA two-factor authentication services for an at-home workforce.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the apps. Because the system is virtualized, it can be ported easily to an alternate hosting solution without a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect information related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can eliminate as much as half of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
Special Security Expertise Available from Progent
Progent's certified engineers can provide unique expertise in key areas of network security such as:
Information Risk Audits and Security Compliance Assessment
Progent provides expertise with information risk evaluation software like Microsoft Baseline Security Analyzer or LANguard for conducting a set of automatic system scans to reveal possible security problems. Progent has broad experience with these utilities and can assist your company to analyze assessment results and respond appropriately. Progent's certified security consultants also provide web application testing and can perform expert evaluation of enterprise-wide security to assess your organization's compliance with major industry security standards such as FISMA, PCI, and ISO 17799. Also, Progent can evaluate the strength of your wireless security including in-place wireless appliances as well as mobile handsets. Find out additional details concerning Progent's Security Vulnerability Evaluation and Compliance Assessment.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can provide in-depth technical support for Cisco's entire family of protection and Virtual Private Network (VPN) solutions including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, secure broadband and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed access points, and Catalyst Series switches. Find out the details about Cisco Protection, VPN and Wireless Expertise.
Additional Firewall and Virtual Private Network Technologies
As well as supporting a wide range of protection technologies from Microsoft and Cisco, Progent offers organizations of all sizes advanced engineering services for products from other major firewall and VPN vendors. Progent's consultants offer:
Learn more details concerning Progent's Certified Information Security Manager (CISM) Security Support Services.
Certified Information Systems Security Professionals (CISSP) Security Consulting Services
Progent's CISSP experts are security engineers who have earned CISSP status as a result of verified professional work, rigorous study, and exhaustive examination. CISSP qualification indicates mastery of a worldwide standard for information security. ANSI has granted the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Areas of expertise included within CISSP include security management procedures, security design and test systems, access permission methodology, software development security, operations security, physical security, encryption, telecommunications, Internet security, and disaster recovery planning.
Get additional information about Progent's CISSP Support Expertise.
CISSP-ISSAP Premier Experts for Secure System Architecture
Progent's ISSAP Premier security experts are specialists who have earned ISSAP certification as a result of thorough examination and significant experience. field experience with network security design. ISSAP consultants possess comprehensive understanding of access control mechanisms and methodologies, telecommunications and network security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can assist your company with all aspects of architecture security.
Get more information about Progent's ISSAP Certified Protected Network Architecture Consulting Services.
CISSP-ISSEP Certified Security Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP network security expert to assist your enterprise to utilize modern system security engineering principles and techniques in system development, review and evaluate system security designs based on security engineering best practices, create viable system designs that incorporate compliant cybersecurity features for all key system functions, develop effective design strategies to provide operational security, perform comprehensive risk analysis, and recommend realistic security models that balance your operational goals with your organization's risk tolerance.
Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
Certified Information Systems Auditor Consulting Expertise
The Certified Information Systems Auditor credential is an important qualification that indicates expertise in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential has candidates pass an exhaustive examination administered by the ISACA professional group. Progent can provide the services of a CISA-Certified security audit engineer trained to assist companies in the fields of IS audit process, information technology governance, systems and architecture planned useful life, IT service delivery, safeguarding data assets, and disaster recovery planning.
Read the details concerning Progent's Certified Information Systems Auditor Professional Expertise.
CRISC-certified Network Risk Management Specialists
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to validate an IT professional's skills to plan, deploy, and support IS controls to reduce risk. Progent offers the expertise of a CRISC-certified engineer to help you to create and execute a workplace continuity or disaster recovery plan based on industry best practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and IT budget. Progent's risk mitigation expertise is a good fit the support provided by Progent's CISA-Premier consultants for impartially assessing your IS control design and also with the expertise of Progent's CISM experts for implementing security policies and procedures.
Learn additional information about Progent's CRISC Network Risk Mitigation Support.
GIAC Consulting Expertise
Global Information Assurance Certification was established in 1999 to certify the knowledge of IT security professionals. GIAC's goal is to verify that an accredited security consultant has the knowledge necessary to deliver services in vital areas of system, information, and application software security. GIAC accreditations are recognized by companies and government organizations all over the world including U.S. NSA. Progent offers the support of certified security engineers for all of the security services covered within GIAC certification programs including auditing IT infrastructure, security incident handling, traffic analysis, web-based application security, and security information and event management (SIEM) solutions.
Read additional details concerning Progent's GIAC Information Assurance Services.
Depend on Progent for Computer Security Support
If your organization is situated in Brisbane Queensland and you're looking for cybersecurity consulting, call Progent at