For immediate online assistance with data security problems, businesses in Brisbane Queensland have access to expert support by contacting Progent's certified security engineers. Progent's remote support staff is available to provide effective and affordable help with security crises that are impacting the viability of your IT network. Progent's security consultants are premier to support environments powered by Windows, Linux, macOS and OS X, and major derivatives of UNIX. Progent can provide world-class guidance for key security and restoration technologies like AI-driven EDR (End Point Protection and Response), Managed Detection and Response, complete system restoration validation and testing, immutable backup, and off-premises backup. Progent's wide array of consulting services encompasses firewall technology, email security, protected system design, and disaster recovery preparedness. Progent's technical support staff has been awarded the world's most advanced security certifications including CISM and CISSP.
Progent offers remote security help on a by-the-minute model with no minimum minutes and no extra fees for setup or after hours service. By billing per minute and by delivering top-level expertise, Progent's pricing policy keeps expenses under control and eliminates scenarios where quick solutions result in big bills.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way through a network. For this reason, ransomware attacks are commonly launched on weekends and at night, when IT staff may take longer to become aware of a penetration and are least able to mount a quick and coordinated defense. The more lateral movement ransomware is able to manage within a victim's system, the more time it takes to recover basic operations and scrambled files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to guide you to carry out the urgent first steps in responding to a ransomware assault by containing the malware. Progent's online ransomware engineers can help businesses to identify and isolate infected devices and guard undamaged assets from being compromised. If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
We've Been Hacked: What Should We Do Now?
If your business is currently experiencing a network security crisis other than ransomware, go to Progent's Emergency Online Technical Help to see how to receive fast aid. Progent has a pool of certified cybersecurity specialists who can provide online and onsite support that includes threat containment, mitigation, recovery, forensics, and enhancement of your security posture to guard against future attacks.
For organizations that have planned beforehand for a security breech, the formal incident response procedure promoted by GIAC (Global Information Assurance Certification) is Progent's recommended method of responding to a serious security attack.
Introduction to Progent's Security Services
Managing data security as well as preparedness for recovering vital information and systems following an attack demands a continual program that entails a variety of tools and procedures. Progent's certified experts can support your organization at any level in your efforts to secure your information network, from security audits to designing a complete security program. Some technologies supported by Progent's experts include Security Planning and Implementation, Data Restoration and Security Failure Analysis, and Outsourced Filtering of Email-Borne Spam and Viruses.
Designing and Building Protected Environments
Any company should develop a carefully considered security strategy that includes both proactive and reactive steps. The proactive plan is a collection of precautions that works to reduce vulnerabilities. The reactive plan defines activities to assist security staff to evaluate the losses caused by an attack, repair the damage, document the experience, and restore business functions as soon as possible. Progent can advise you how to build protection into your company operations. Progent can configure scanning software, define and execute a secure network architecture, and propose procedures and policies to enhance the protection of your network. Progent's security professionals are ready to help you to set up a firewall, deploy safe offsite access to e-mail and data, and install an efficient virtual private network.
If you are looking for an economical option for outsourcing your security management, Progent's 24x7 Monitoring Options feature non-stop online system monitoring and immediate resolution of problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to plan, implement, manage and troubleshoot enterprise hybrid cloud solutions that combine local and cloud hosted infrastructure and that are compliant with government and industry data security requirements. (Find out about Progent's Microsoft 365 integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration expertise.)
Data Restoration and Failure Analysis
Progent provides skill in recovering networks and servers that have been hacked, are quarantined, or have ceased to function following a security penetration. Progent can help assess the damage resulting from the breach, return your company to ordinary business operations, and retrieve information compromised as a result of the attack. Progent's security specialists can also oversee a comprehensive failure analysis by going over event logs and using other advanced assessment techniques. Progent's background with security problems reduces your off-air time and allows Progent to suggest effective strategies to avoid or mitigate future assaults.
Ransomware Removal and Recovery Consulting
Progent offers the help of seasoned ransomware recovery consultants with the skills to rebuild an IT network that has suffered an attack by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky. For more information, visit ransomware cleanup and recovery consulting.
Work-from-Home Cybersecurity Expertise
Work-from-Home employees typically use their personal computers and often operate in a unsecured physical space. This multiplies their susceptibility to malware threats and requires careful configuration of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, intensive end-user education, and the creation of security policies built on leading practices. Progent's veteran group of at-home workforce solutions experts can assist you to plan, implement and maintain a compliant cybersecurity solution that protects critical information assets in networks that incorporate remote workers.
Patch Management Services
Progent's support services for patch management provide businesses of all sizes a versatile and affordable solution for evaluating, testing, scheduling, applying, and tracking updates to your dynamic information network. Besides optimizing the protection and reliability of your IT environment, Progent's software/firmware update management services free up time for your IT staff to concentrate on line-of-business projects and activities that derive maximum business value from your information network. Find out more about Progent's software/firmware update management services.
Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric cyberthreat management platform that features AI software and advanced services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be loaded in minutes to guard popular endpoints against increasingly sophisticated cyberthreats such as ransomware, familiar and zero-day malware, trojans, hacking tools, RAM exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) attacks. Progent is a SentinelOne Partner and dealer and manages thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is always the first EDR response software deployed by Progent to provide control and visibility of a client's network at the outset of a ransomware recovery. For additional details, see Progent's SentinelOne-powered Extended Detection and Response solutions.
Stealth Penetration Security Testing Services
Stealth penetration testing is a key part of any overall IT system security strategy. Progent's security experts can perform extensive intrusion tests without the knowledge of your company's in-house IT resources. Unannounced penetration testing uncovers whether existing security monitoring systems such as intrusion incident warnings and event history monitoring are correctly configured and consistently observed. Progent can implement continuous automatic penetration testing to map your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, compromised credentials, uninstalled patches, and dangerous product defaults can be chained together by threat actors into the multi-front attacks typical of modern variants of ransomware. Learn more about Progent's Stealth Penetration Intrusion Assessment Services.
Progent's Flat-rate Managed Services for Information Assurance
Progent's value-priced ProSight line of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services offered by Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes SentinelOne's cutting edge behavior-based machine learning tools to defend endpoints as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to automate the entire threat lifecycle including filtering, identification, containment, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery powered by SentinelOne technology.
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device management, and web filtering via cutting-edge tools packaged within a single agent managed from a single control. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that addresses your organization's specific requirements and that helps you demonstrate compliance with government and industry data protection regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent's consultants can also help you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.
ProSight DPS: Managed Cloud Backup and Recovery
Progent has worked with leading backup technology companies to create ProSight Data Protection Services, a portfolio of subscription-based offerings that provide backup-as-a-service. All ProSight DPS services automate and track your backup processes and allow transparent backup and rapid recovery of important files/folders, apps, system images, plus Hyper-V and VMware virtual machines. ProSight DPS helps you avoid data loss caused by equipment failures, natural calamities, fire, cyber attacks like ransomware, human mistakes, ill-intentioned employees, or application glitches. Managed services available in the ProSight Data Protection family include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these managed backup services are most appropriate for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top information security companies to provide web-based control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper level of inspection for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. For more information, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Google Android, and other personal devices. With 2FA, whenever you sign into a secured application and give your password you are asked to verify who you are on a device that only you possess and that uses a different ("out-of-band") network channel. A wide range of out-of-band devices can be utilized for this added form of ID validation such as a smartphone or watch, a hardware token, a landline phone, etc. You can register several verification devices. To learn more about Duo identity validation services, visit Duo MFA two-factor authentication services for teleworkers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Since the environment is virtualized, it can be ported easily to an alternate hosting environment without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and protect data related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates or domains and warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
Special Security Expertise Offered by Progent
Progent's security consultants offer unique support in key areas of network protection including:
Vulnerability Audits and Security Compliance Assessment
Progent provides experience with information risk auditing utilities like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a set of automatic network tests to reveal possible security problems. Progent has broad experience with these and similar utilities and can help your company to understand audit results and respond appropriately. Progent's security consultants also offer web application validation and can conduct expert evaluation of enterprise-wide security to assess your company's compliance with major worldwide security specifications including HIPAA, NIST, and ISO 17799. Also, Progent can evaluate the strength of your wireless protection covering in-place wireless appliances plus mobile handsets. Learn the details about Progent's Vulnerability Audits and Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can provide in-depth consulting support for Cisco's entire range of protection and Virtual Private Network (VPN) solutions such as PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module, protected high-speed and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Find out additional information concerning Cisco Security, VPN and Wireless Expertise.
Additional Firewall and VPN Solutions
CISM Security Support Expertise
In addition to supporting a wide array of network security solutions available from Microsoft and Cisco, Progent can provide organizations of all sizes expert consulting for solutions from other important firewall and Virtual Private Network vendors. Progent's engineers offer:
Certified Information Security Manager identifies the fundamental competencies and international standards of service that information security professionals are required to master. CISM provides business management the assurance that those who have been awarded their certification have the experience and knowledge to offer effective security administration and engineering services. Progent can provide a CISM expert to help your enterprise in vital security disciplines such as information protection governance, risk assessment, information security process management, and incident response management.
Find out more information concerning Progent's Certified Information Security Manager (CISM) Security Consulting Assistance.
CISSP Security Support Expertise
Progent's CISSP consultants are security engineers who have been awarded CISSP status as a result of verified professional work, extensive study, and formal examination. CISSP qualification indicates mastery of an international standard for IT security. ANSI has given the CISSP status official recognition in the area of information security under ISO/IEC 17024. Areas of expertise included within CISSP include cybersecurity administration procedures, security design and models, connection control methodology, software development security, operations security, hardware security, encryption, telecommunications, network security, and business continuity planning.
Find out additional information concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.
CISSP-ISSAP Premier Experts for Secure Network Architecture
Progent's ISSAP Premier security consultants are specialists who have earned ISSAP accreditation after rigorous testing and significant hands-on work with information security architecture. ISSAP security experts possess in-depth understanding of access management systems and methodologies, telecommunications and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can help your business with all phases of secure network architecture.
Get additional information about Progent's ISSAP Certified Protected Network Infrastructure Engineering Support.
CISSP-ISSEP Certified Security Engineering Experts
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to assist your organization to follow modern system security engineering principles and processes in system development, evaluate system security designs according to security engineering best practices, create cohesive system designs that include compliant security mechanisms for all critical system functions, develop effective design and configuration strategies to provide protection for operations, perform in-depth risk analysis, and propose practical security solutions that balance your operational goals with your organization's risk tolerance.
Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
CISA Security Auditor Professional Expertise
The Certified Information Systems Auditor (CISA) accreditation is an important qualification that indicates expertise in information system security auditing. Accredited by the American National Standards Institute, the CISA credential requires that consultants undergo a comprehensive examination administered by the ISACA professional association. Progent can provide the expertise of a CISA-Certified security consultant able to assist businesses in the areas of information systems audit process, IT administration, systems and architecture planned useful life, IT service delivery, protecting data resources, and business continuity planning.
Read the details about Progent's Certified Information Systems Auditor Consulting Expertise.
CRISC IT Risk Management Specialists
The CRISC program was initiated by ISACA to validate a consultant's ability to plan, deploy, and support information system control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified consultant to assist you to create and carry out a business continuity strategy based on leading practices identified by CRISC and geared to align with your company's risk tolerance, business goals, and IT budget. Progent's network risk mitigation expertise is a good fit the support provided by Progent's CISA-Certified consultants for objectively assessing your IS control design and with the services of Progent's CISM-certified support professionals for designing company-wide security policies.
Learn additional information about Progent's CRISC Risk Mitigation Services.
Global Information Assurance Certification Consulting Services
GIAC was founded in 1999 to validate the skill of IT security professionals. GIAC's mission is to assure that an accredited professional possesses the knowledge needed to provide support in vital areas of system, information, and application security. GIAC certifications are acknowledged by businesses and government organizations throughout the world including United States National Security Agency. Progent can provide the support of certified security engineers for any of the network security capabilities addressed within GIAC accreditation programs such as auditing perimeters, incident handling, traffic analysis, web services security, and SIEM solutions.
Read additional information about Progent's GIAC Information Assurance Expertise.
Contact Progent for Computer Security Help
If your organization is located in Brisbane Queensland and you need computer security consulting, call Progent at 800-993-9400 or see Contact Progent.