Brisbane Ransomware Defense and Cleanup Expertise

Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Engineer
Ransomware needs time to work its way through a target network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when support personnel are likely to be slower to become aware of a break-in and are least able to organize a rapid and coordinated response. The more lateral progress ransomware is able to manage within a target's system, the longer it will require to restore core IT services and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to carry out the time-critical first phase in mitigating a ransomware attack by containing the malware. Progent's remote ransomware engineers can help organizations in the Brisbane metro area to identify and isolate infected servers and endpoints and guard undamaged assets from being penetrated.

If your system has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Brisbane
Modern strains of ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online data and invade any accessible backups. Data synched to the cloud can also be impacted. For a poorly defended network, this can make system recovery almost impossible and basically knocks the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware assault, insist on a settlement fee for the decryption tools needed to recover scrambled files. Ransomware attacks also attempt to steal (or "exfiltrate") information and hackers require an additional ransom in exchange for not publishing this data or selling it. Even if you are able to rollback your network to a tolerable point in time, exfiltration can be a big problem according to the sensitivity of the stolen information.

The restoration work subsequent to ransomware incursion involves several crucial stages, the majority of which can proceed in parallel if the response team has enough people with the required experience.

• Quarantine: This urgent initial response requires arresting the sideways progress of ransomware across your network. The longer a ransomware assault is permitted to go unrestricted, the more complex and more expensive the recovery process. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by veteran ransomware response engineers. Containment activities consist of isolating affected endpoints from the rest of network to minimize the contagion, documenting the IT system, and securing entry points.
• Operational continuity: This covers bringing back the IT system to a minimal useful degree of capability with the shortest possible delay. This effort is usually the highest priority for the victims of the ransomware attack, who often perceive it to be an existential issue for their company. This activity also requires the broadest range of technical abilities that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, office and mission-critical apps, network topology, and secure remote access. Progent's ransomware recovery experts use advanced collaboration platforms to coordinate the complex restoration effort. Progent appreciates the urgency of working rapidly, continuously, and in concert with a customer's management and network support group to prioritize activity and to get critical resources back online as fast as feasible.
• Data recovery: The work required to restore files impacted by a ransomware attack depends on the state of the network, the number of files that are affected, and which recovery methods are needed. Ransomware assaults can destroy critical databases which, if not gracefully closed, may need to be rebuilt from scratch. This can apply to DNS and Active Directory databases. Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other business-critical applications depend on SQL Server. Often some detective work may be required to find clean data. For instance, undamaged OST files may exist on staff PCs and laptops that were not connected during the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators or root users.
• Implementing modern antivirus/ransomware protection: Progent's Active Security Monitoring incorporates SentinelOne's machine learning technology to give small and mid-sized businesses the advantages of the identical anti-virus technology deployed by some of the world's largest enterprises such as Netflix, Visa, and Salesforce. By providing in-line malware blocking, identification, mitigation, recovery and forensics in one integrated platform, Progent's ProSight Active Security Monitoring cuts total cost of ownership, streamlines administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine built into in Progent's Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent has experience negotiating settlements with hackers. This requires working closely with the ransomware victim and the cyber insurance provider, if there is one. Services consist of determining the kind of ransomware involved in the assault; identifying and establishing communications the hacker; verifying decryption capabilities; budgeting a settlement with the ransomware victim and the insurance carrier; establishing a settlement and timeline with the TA; checking compliance with anti-money laundering sanctions; carrying out the crypto-currency disbursement to the TA; acquiring, learning, and operating the decryption tool; troubleshooting failed files; creating a clean environment; remapping and connecting drives to match precisely their pre-encryption condition; and recovering physical and virtual devices and services.
• Forensics: This activity is aimed at discovering the ransomware attack's progress across the targeted network from start to finish. This history of how a ransomware assault travelled within the network helps your IT staff to assess the impact and uncovers vulnerabilities in security policies or processes that should be corrected to avoid later breaches. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to detect anomalies. Forensics is typically given a high priority by the insurance provider. Because forensic analysis can take time, it is vital that other important activities like operational continuity are performed concurrently. Progent maintains a large roster of information technology and cybersecurity experts with the knowledge and experience required to perform the work of containment, business continuity, and data restoration without disrupting forensics.

Contact Progent for Ransomware Cleanup Consulting Services in Brisbane
For ransomware recovery consulting services in the Brisbane area, call Progent at 800-462-8800 or go to Contact Progent.