Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Top-tier Ransomware Engineer
Ransomware needs time to work its way across a network. For this reason, ransomware attacks are commonly unleashed on weekends and late at night, when IT personnel are likely to take longer to recognize a breach and are least able to mount a quick and forceful response. The more lateral progress ransomware is able to achieve inside a victim's system, the longer it takes to recover core IT services and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to assist organizations to take the urgent first phase in responding to a ransomware attack by containing the malware. Progent's online ransomware expert can help businesses in the Brisbane metro area to locate and isolate breached devices and guard clean resources from being penetrated.
If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Available in Brisbane
Modern variants of crypto-ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online data and infiltrate any accessible system restores and backups. Files synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make automated recovery nearly impossible and effectively knocks the IT system back to the beginning. Threat Actors, the hackers responsible for ransomware assault, insist on a ransom payment in exchange for the decryptors needed to recover encrypted files. Ransomware assaults also try to exfiltrate information and TAs demand an extra settlement for not posting this data or selling it. Even if you can restore your system to an acceptable date in time, exfiltration can pose a major issue depending on the sensitivity of the stolen information.
The recovery process after a ransomware attack has a number of crucial stages, the majority of which can be performed in parallel if the recovery workgroup has a sufficient number of members with the necessary experience.
- Quarantine: This time-critical initial response involves blocking the lateral spread of ransomware across your network. The longer a ransomware assault is permitted to run unrestricted, the longer and more costly the restoration process. Because of this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware recovery experts. Quarantine activities consist of cutting off infected endpoints from the network to restrict the contagion, documenting the IT system, and securing entry points.
- Operational continuity: This involves bringing back the IT system to a minimal useful level of capability with the shortest possible downtime. This process is typically at the highest level of urgency for the targets of the ransomware assault, who often see it as a life-or-death issue for their company. This project also requires the broadest array of IT skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, office and line-of-business applications, network topology, and secure remote access management. Progent's recovery experts use state-of-the-art collaboration tools to coordinate the complicated restoration effort. Progent understands the urgency of working rapidly, continuously, and in unison with a client's management and network support group to prioritize activity and to get critical resources on line again as fast as feasible.
- Data recovery: The effort necessary to restore files impacted by a ransomware assault depends on the state of the systems, how many files are encrypted, and which recovery methods are needed. Ransomware attacks can destroy key databases which, if not properly closed, might need to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server rely on AD, and many manufacturing and other mission-critical applications are powered by SQL Server. Some detective work may be needed to find clean data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may have survived on employees' PCs and laptops that were not connected during the assault.
- Deploying modern antivirus/ransomware defense: ProSight ASM offers small and mid-sized companies the advantages of the same anti-virus technology deployed by many of the world's largest enterprises including Netflix, Citi, and NASDAQ. By delivering in-line malware blocking, identification, containment, recovery and analysis in a single integrated platform, Progent's Active Security Monitoring cuts TCO, streamlines administration, and expedites operational continuity. The next-generation endpoint protection engine built into in ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
- Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with hackers. This requires close co-operation with the victim and the insurance provider, if any. Activities consist of establishing the kind of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption tool; deciding on a settlement with the victim and the insurance provider; negotiating a settlement and timeline with the TA; checking compliance with anti-money laundering sanctions; carrying out the crypto-currency disbursement to the hacker; acquiring, reviewing, and using the decryptor utility; debugging failed files; building a pristine environment; mapping and connecting drives to match exactly their pre-attack state; and restoring computers and services.
- Forensic analysis: This activity involves uncovering the ransomware attack's progress across the network from start to finish. This history of how a ransomware assault progressed within the network helps you to assess the damage and uncovers gaps in security policies or work habits that need to be rectified to prevent future breaches. Forensics involves the review of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to check for changes. Forensics is commonly given a high priority by the cyber insurance carrier. Because forensic analysis can be time consuming, it is vital that other important recovery processes like business resumption are executed concurrently. Progent maintains a large team of IT and data security experts with the knowledge and experience needed to carry out activities for containment, operational continuity, and data recovery without interfering with forensics.
Progent has delivered online and onsite IT services throughout the U.S. for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have been awarded advanced certifications in core technologies such as Cisco networking, VMware virtualization, and major Linux distros. Progent's cybersecurity consultants have earned internationally recognized certifications such as CISA, CISSP, and GIAC. (Refer to Progent's certifications). Progent also offers top-tier support in financial and ERP software. This scope of expertise gives Progent the ability to salvage and integrate the undamaged parts of your IT environment after a ransomware attack and rebuild them quickly into a viable system. Progent has collaborated with top insurance carriers like Chubb to help businesses recover from ransomware assaults.
Contact Progent for Ransomware System Recovery Consulting in Brisbane
For ransomware system restoration expertise in the Brisbane area, call Progent at 800-462-8800 or go to Contact Progent.