Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way across a target network. Because of this, ransomware assaults are typically unleashed on weekends and late at night, when IT staff are likely to be slower to become aware of a penetration and are less able to mount a quick and forceful response. The more lateral progress ransomware can make within a victim's network, the longer it will require to recover core operations and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to take the time-critical first step in responding to a ransomware assault by putting out the fire. Progent's remote ransomware engineers can assist organizations in the Brisbane area to identify and isolate infected devices and guard undamaged assets from being penetrated.

If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Brisbane
Modern variants of crypto-ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online files and infiltrate any available system restores. Files synched to the cloud can also be impacted. For a vulnerable environment, this can make system restoration almost impossible and basically throws the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals responsible for ransomware assault, demand a settlement payment for the decryption tools needed to unlock encrypted files. Ransomware assaults also try to steal (or "exfiltrate") files and TAs demand an additional ransom for not posting this data on the dark web. Even if you are able to rollback your network to a tolerable point in time, exfiltration can pose a big issue depending on the nature of the stolen information.

The restoration process after a ransomware penetration involves several distinct stages, the majority of which can be performed in parallel if the response workgroup has enough people with the required skill sets.

  • Containment: This urgent first step requires blocking the sideways progress of the attack within your network. The more time a ransomware assault is allowed to run unchecked, the more complex and more expensive the recovery process. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware response engineers. Quarantine processes include cutting off affected endpoints from the network to restrict the contagion, documenting the environment, and protecting entry points.
  • System continuity: This covers bringing back the network to a minimal useful degree of functionality with the least downtime. This process is typically the top priority for the targets of the ransomware attack, who often see it as a life-or-death issue for their business. This project also requires the broadest array of technical skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, productivity and mission-critical applications, network topology, and protected remote access. Progent's recovery experts use state-of-the-art collaboration platforms to coordinate the complex restoration effort. Progent understands the importance of working rapidly, tirelessly, and in unison with a client's management and network support staff to prioritize tasks and to put essential resources back online as quickly as possible.
  • Data restoration: The effort required to restore data impacted by a ransomware attack varies according to the state of the network, the number of files that are encrypted, and which restore techniques are needed. Ransomware attacks can destroy key databases which, if not properly shut down, may have to be rebuilt from scratch. This can include DNS and AD databases. Microsoft Exchange and SQL Server depend on Active Directory, and many financial and other mission-critical applications are powered by Microsoft SQL Server. Often some detective work could be needed to find undamaged data. For example, non-encrypted OST files may exist on staff desktop computers and laptops that were not connected at the time of the ransomware attack. Progent's Altaro VM Backup experts can assist you to utilize immutable backup for cloud storage, enabling tamper-proof data while under the defined policy so that backup data cannot be modified or deleted by any user including root users. Immutable storage adds another level of protection and restoration ability in the event of a successful ransomware attack.
  • Setting up modern AV/ransomware protection: Progent's ProSight ASM uses SentinelOne's behavioral analysis technology to give small and medium-sized businesses the benefits of the identical AV technology used by many of the world's biggest enterprises such as Netflix, Visa, and Salesforce. By delivering in-line malware blocking, classification, mitigation, repair and analysis in a single integrated platform, Progent's ProSight ASM cuts total cost of ownership, simplifies management, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This calls for close co-operation with the victim and the cyber insurance provider, if any. Activities consist of determining the type of ransomware involved in the attack; identifying and making contact with the hacker; testing decryption capabilities; deciding on a settlement with the victim and the insurance carrier; negotiating a settlement and timeline with the TA; confirming compliance with anti-money laundering sanctions; overseeing the crypto-currency payment to the hacker; receiving, reviewing, and operating the decryptor tool; troubleshooting decryption problems; building a clean environment; remapping and connecting drives to match exactly their pre-attack state; and reprovisioning computers and software services.
  • Forensics: This process is aimed at discovering the ransomware assault's progress throughout the targeted network from start to finish. This history of how a ransomware assault travelled through the network assists your IT staff to assess the damage and highlights shortcomings in security policies or processes that should be rectified to avoid later breaches. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, schedulers, and core Windows systems to detect anomalies. Forensic analysis is usually given a top priority by the insurance carrier. Because forensic analysis can be time consuming, it is vital that other important activities like operational continuity are executed in parallel. Progent maintains a large team of IT and security experts with the knowledge and experience required to carry out activities for containment, business resumption, and data restoration without interfering with forensics.
Progent's Qualifications
Progent has provided online and onsite IT services across the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes consultants who have earned high-level certifications in foundation technologies such as Cisco networking, VMware, and popular Linux distros. Progent's data security consultants have earned industry-recognized certifications such as CISA, CISSP-ISSAP, and CRISC. (See Progent's certifications). Progent also has guidance in financial management and ERP application software. This breadth of skills allows Progent to salvage and consolidate the surviving parts of your network following a ransomware attack and reconstruct them quickly into an operational system. Progent has worked with top cyber insurance carriers like Chubb to help organizations clean up after ransomware assaults.

Contact Progent for Ransomware System Restoration Expertise in Brisbane
For ransomware recovery consulting services in the Brisbane area, call Progent at 800-462-8800 or see Contact Progent.



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    Progent can assist your company to create, implement and debug a backup plan built around MSP360 software. MSP360 offers file/folder or image backup/recovery for virtual machines and physical computers, works with all popular public clouds, and allows you to create a data protection ecosystem with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to prevent data loss caused by human miscues, computer glitches, malicious insiders, and malware assaults like ransomware. To learn more, go to ProSight Data Protection Services 360 Backup services.

  • Microsoft Expert Word Markup Engineer Specialists Microsoft 365 Word forms

  • Online Technical Support SharePoint Online
    SharePoint 2016 Power Pivot On-site Support

    Progent's Microsoft-certified consultants can provide affordable remote and on-premises consulting expertise, application development, and debugging services for businesses of any size who want to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.

  • Microsoft GP/Great Plains Online Support 24-7 Microsoft Dynamics GP ERP Troubleshooting
  • Brisbane Dharma Crypto-Ransomware System-Restoration Brisbane
  • Microsoft IM Infrastructure Help and Support Microsoft Video Conferencing IT Consultant

  • Support and Integration Exchange 2016 Migration Planning
    Microsoft Exchange 2016 Migration Online Technical Support

    Progent can help you in any and all phases of your migration to Exchange 2016 such as planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing for high-availability client access services; planning, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

  • Microsoft Office 2000 Computer Outsourcing Microsoft Office XP Computer Consultancy Services
  • Microsoft Office Information Technology Consulting Companies Microsoft Office 2000 Manager
  • Microsoft SQL 2008 Network Assessment Brisbane, Queensland Microsoft SQL Server 2016 Implementation Support Brisbane
  • Microsoft Small Business Server 2011 Integration Support Microsoft Small Business Server 2011 Professional
  • Microsoft Windows 7 Migration Technical Consultant Windows 7 Upgrade Technical Support Services
  • Microsoft Windows SBS Technical Support Specialists Microsoft Windows SBS

  • Top Rated Setup and Support Meraki MR20 Access Point
    Meraki MR52 Access Point Computer Consulting

    Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco devices for centralized management.

  • Monitoring and Reporting Remote Consulting Remote Monitoring and Reporting Network Consulting
  • Nephilim ransomware hot line Engineer MongoLock ransomware hot line Consulting
  • Network Security Bulletins Security Audit Services Cybersecurity Consultancies Security Protection Bulletins
  • Network Troubleshooting Technology Consulting Services ProSight Infrastructure Monitoring Technology Consulting Services
  • NodeZero Certified Cybersecurity Penetration Testing Network Security Testing Top Ranked NoderZero Threat Assessment Intrusion Detection
  • Offsite Managed Data Backup Service IT Consulting Remote DPM Backup and Restore Service Consultant
  • Offsite Workforce Assistance nearby Brisbane - Call Desk Outsourcing Expertise Brisbane Telecommuters Brisbane Consulting and Support Services - Help Desk Call Center Outsourcing Guidance Brisbane
  • On-site Support Virtual Helpdesk Specialists Supplemental Call Center

  • Specialists Ryuk ransomware protection
    ransomware removal and file restore Engineers

    Progent's ransomware experts can assist your business to assess your ransomware vulnerability, monitor and protect your IT environment, help with settlement negotiations with a threat actor, and rebuild an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.

  • Online Help BlackBerry BES BlackBerry BES Onsite Technical Support
  • 24-7 Brisbane Lockbit Crypto-Ransomware Operational Recovery Gold Coast
  • Online Troubleshooting Microsoft Operations Manager Microsoft System Center Operations Manager Specialists
  • Online Troubleshooting SBS Professionals SBS
  • Online Troubleshooting SMS Server Migration Microsoft Certified Expert SMS Server Upgrade Technology Consulting Services
  • Onsite Wireless Site Survey Remote Consulting 24x7 Wi-Fi RF Coverage Maps Information Technology Consulting

  • ransomware virus recovery Consultant
    Maze ransomware recovery Specialist

    Progent's experienced ransomware recovery consultants can help you to reconstruct a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.

  • Open Now Server Consolidation Integration Services Virtualization Engineers

  • Professionals virtual application delivery
    Citrix XenDesktop desktop virtualization Professionals

    For Windows desktop virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can assist you to design a XenDesktop environment that improves the business value of your IT system; integrate XenDesktop software with your servers, end-user devices, and printers; migrate your older virtual desktop software to the latest releases of XenDesktop; and deliver advanced online troubleshooting. Progent can also instruct your network managers to adhere to industry leading practices to manage XenDesktop efficiently.

  • Open Now Small Business Wireless Access Point IT Consulting Small Business WAP300 AP Consultants
  • Open Now Windows 8.1 Wireless Technology Consulting Services Microsoft Windows Engineers
  • Outlook for Mac Remote Support Technology Consulting Services macOS and Windows
  • PIX Network Consultants Information Technology Consulting Cisco PIX Migration

  • Network Consulting Virtual Server Administration Website
    Hyper-V Virtual Server Technology Professional

    Progent's network consultants can help you evaluate the possible benefits of Hyper-V-powered server virtualization for your company, perform test installations to validate Hyper-V's compatibility with your production software, assess your network and server architecture for optimal operation with virtualization solutions, assist you in moving to Microsoft Windows Server 2008 and setting up Windows Hyper-V, educate your network management personnel to track and administer Hyper-V, provide world-class consulting help for enhancing the protection of your virtual machines, establish and test disaster recovery procedures that maximize network availability, and provide continuing consulting and technical support including affordable online troubleshooting and comprehensive Help Desk outsourcing.

  • Presence Awareness Network Consulting Online Support MS Office Communications Server

  • Access to External Support Databases Network Support Consulting
    Access to External Support Databases Computer Consulting Firms

    Progent's team of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world industry background, at the forefront of IT service, performing a broad variety of technical tasks for a large mix of clients. Every Progent support professional shares a refined set of individual best practices that are combined into company-wide leading practices training that Progent instills in its support staff. This means that you get not just world-class IT skills, but also a support engineer with field-tested methods for applying computer knowledge to fix real-world IT problems rapidly.

  • Professional Microsoft Windows 7 Upgrade Network Engineer Microsoft Windows 7

  • Email Reputation Analysis Services
    ProSight Email Virus Filtering Services

    Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to deliver centralized control and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a further level of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.

  • Progent Start-Up Companies Consultant Services Progent Small Enterprise Small Business Computer Consultant

  • Dynamics GP Power BI Consultants
    Open Now Dynamics GP Great Plains Accounting Onsite Technical Support

    Progent's Microsoft certified consultants provide a variety of consulting services for Dynamics GP. Dynamics GP/Great Plains is an accounting and ERP package built, like all Microsoft accounting tools, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and configure, and with its modular approach you are able to license only the capability you currently require, with the option to expand clients and enlarge capabilities when necessary. Progent's Microsoft Dynamics GP consulting engineers can show you how to deploy, configure and manage the current release of Microsoft Dynamics GP or migrate efficiently from an earlier release.

  • Progent Startup Business Small Business Computer Consultant Progent Small Enterprise Network Consulting Company
  • Protect UNIX Urgent Solaris Information systems Security Outsourcing
  • Remote Network Consultants System Center OpsMgr Data center Monitoring Online Help

  • Support Outsourcing Teleworker Endpoint Management
    Urgent Offsite Employees Endpoint Management Technical Consultant

    Progent can assist small and medium-size businesses to deploy unified remote endpoint management and monitoring platforms for administering endpoint devices used by an offsite workforce.

  • Remote Support Catalyst MPLS Catalyst Switch VLAN Technology Consulting
  • Remote Support Services SQL Server 2016 Consulting Services Microsoft SQL Server
  • Remote Troubleshooting Ekahau Analyzer Wi-Fi Network Troubleshooting Specialists Ekahau Analyzer Wi-Fi Network Troubleshooting
  • Remote Troubleshooting SQL Server 2016 Remote Support SQL Server 2016 Application Migration
  • Remote Workforce Consulting Services in Brisbane - VoIP Technology Consultants Remote Workers Brisbane Assistance - VoIP Technology Consulting and Support Services
  • Retail Management System Technology Consulting 24/7 Microsoft Dynamics NAV Help and Support
  • Ryuk Ransomware Hot Line Brisbane 24-7 Sodinokibi Ransomware Hot Line

  • Nephilim ransomware hot line Specialists
    Avaddon ransomware hot line Consultant

    Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800

  • SCCM 2012 Mobile Device Management Consulting Services Microsoft Support and Help SCCM 2012 Policy Settings
  • SCCM Upgrade Specialist SCCM MDM Network Consulting

  • IT Consultant Altaro 365 Total Backup
    Support and Setup Altaro 365 Total Backup

    Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.

  • SIP Security Professional IP PBX Computer Consultant
  • SQL Server 2016 Disaster Recovery Consulting SQL Server 2016 Development Technical Consultant
  • SQL Server Cluster Online Consulting Windows Cluster IT Consultant
  • SQL Server Replication Consultant Services SQL 2008 Reporting Services Programmer
  • Security Information and Event Management Professional Biggest Security Audit Services Network Intrusion Detection
  • Security Penetration Testing Security Organizations Network Security Auditor Cybersecurity Pen Testing
  • SentinelOne Behavior-based Virus Detection Engineers 24/7/365 SentinelOne Endpoint Detection and Response Services
  • SharePoint 2010 Computer Consultant SharePoint Web Parts Online Troubleshooting
  • SharePoint Foundation Technical Support Services SharePoint 2013 Migration Outsourcing
  • Skype for Business high availability Consultancy Skype for Business VoIP Consultants
  • Small Business Computer Consultant Kentucky Emergency Alaska On-site IT Support

  • Microsoft Consulting Best Practices Computer Consulting Group
    Help Center Company-wide Standards for Best Practices

    Progent's team of Microsoft and Cisco Premier consultants average more than ten years of hands-on industry experience, at the front lines of network support, performing a wide range of IT tasks for a large array of customers. Every Progent consultant shares a proven set of personal best practices which are combined into shared leading practices standards that Progent instills in its consulting staff. This guarantees that you get not just expert technical capability, but also a consultant with field-tested methods for applying technical knowledge to fix actual network problems efficiently.

  • Small Business Consultants Small Office Implementation Services
  • Small Business Small Office Network Consultants Small Business Small Office IT Consulting Services
  • Small Business WiFi Site Surveys Small Business IT Consultant Small Business Ransomware Protection IT Outsourcing Firm
  • Small Office Systems Engineer Small Office Remote Troubleshooting
  • Small and Midsize Business Managed Backup Services Consulting Remote Data Protection Management Technology Professional
  • Solaris Computer Consultant Sun Solaris Support Outsourcing
  • Brisbane Egregor Ransomware Cleanup Brisbane CBD
  • Solaris-Windows Upgrade Consultants UNIX Migration Consulting
  • Specialists Exchange Server Migration Microsoft Exchange 2010 Upgrade Engineer
  • Specialists Windows Server 2012R2 Configuration Manager MCSE Expert Certified Windows Server 2012R2 Multitenancy Integration

  • Google Cloud Access Management Services
    Google Cloud VPN Consultants

    Progent offers affordable online and on-premises consulting to assist companies of any size to migrate any portion of their core IT resources to Google Cloud Platform services. This can save management hassle and equipment expense and allow the use of Google's cutting edge AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, system design, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.

  • Support Outsourcing Exchange 2003 Server Upgrade Support Microsoft Exchange 2003

  • Cisco ASA 5500 Onsite Technical Support
    Firewall IT Consultant

    Progent's CCIE-certified network infrastructure consultants can assist you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

  • System Center 2016 Troubleshooting IT Consulting Microsoft System Center 2016 Online Troubleshooting

  • After Hours Specialist Locky ransomware recovery
    ransomware cleanup and file restore Specialist

    Progent's ransomware experts can help you to evaluate your ransomware defenses, remotely monitor and guard your IT environment, assist with negotiating a settlement with a threat actor, and reconstruct a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.

  • Technical Consultant Teleworker Helpdesk Services Online Help Remote Employees Helpdesk
  • Technical Support Exchange 2016 Edge Transport Server Exchange 2016 Outlook on the web Technical Support
  • Technical Support Services 802.11ax Upgrade Proxim Consulting Services
  • Technical Support Services Service Desk Sharing Economics Online Troubleshooting Extended Helpdesk Costs
  • Brisbane Spora Crypto-Ransomware System-Rebuild Gold Coast
  • Technology Anti-Spam Anti-Virus Subscription
  • Technology Consulting Juniper Networks NetScreen Security Consultancies Juniper NetScreen IPsec VPN
  • Teleworker Security Remote Support Work from Home Cybersecurity Onsite Technical Support
  • Teleworker Solutions Consulting At Home Workers IT Consultants
  • Teleworkers Brisbane Assistance - Integration Solutions Expertise Brisbane Remote Workers Consulting near me in Brisbane - Solutions Assistance Brisbane
  • Top MS Dynamics GP-Great Plains Reseller in Brisbane - Upgrades Consultants Brisbane, Queensland Brisbane Brisbane Microsoft Dynamics GP-Software Migration Consultant
  • Top Part Time Jobs Freelance Web Consultants Job Opportunity Independent Cisco Consultant

  • Support Outsourcing Information Transfer
    Information Transfer Technical Consultant

    Progent practices knowledge transfer from Progent's support experts to customers. By teaching customers to handle problems that are within their comfort zone, Progent is able to focus on offering hard-to-find services where Progent faces few competitors. Small businesses who utilize familiar independent consultants or who maintain in-house IT staffs benefit when Progent passes on knowledge about critical technology and proven methodologies to make their networks more reliable, secure, and productive.

  • Brisbane Ryuk Online Ransomware Operational Recovery Services Brisbane
  • Top Rated Network Consultant From Home Job 24-7 Cisco Consultants Telecommute Job

  • Mac Online Technical Support Consultancy
    Consultant Services OS X Remote

    Progent provides nationwide remote phone support and troubleshooting services for companies that operate Apple Mac OS X networks or whose IT systems include a mix of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's engineers can provide Apple macOS and Mac OS X clients a range of services including desktop assistance, migration to the current edition of Mac OS X from earlier versions of Apple macOS and OS X, plus expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad synchronization and troubleshooting, or moving to iCloud. Online network consulting offers optimum leverage for your IT budget by extending user productivity and limiting the time charged for computer analysis and repair. Sophisticated remote access tools and skilled service specialists and consultants combine to enable Progent to handle the majority of network issues without squandering time and money by going to your site. In the vast majority of cases your IT issues can be remediated by telephone or via a mix of phone help and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA certified security professionals to help with the most challenging network problems.

  • Urgent Cisco NSS3000 Network Storage Systems Technology Professional Network Consultant Cisco Spam and Virus Blocker




  • Les Kent has a 35-year track record of effective technology integration, executive administration, sales, and operations. He has demonstrated a knack for creating sophisticated information technology solutions while working as a network designer, software developer, project manager, deployment consultant, and problem solver for small companies, new ventures, and global enterprises.

  • Urgent Consult Hybrid cloud Multiple cloud integration Consult
  • Urgent ProSight Virtual Machine Hosting Professional ProSight Virtual Hosting Specialists
  • VLAN Test Lab Engineer VLAN Test Lab Consultant Services
  • VMware vCloud Suite Specialists VMware vRealize Orchestrator vRO Specialist
  • VPN Online Consulting VPN Troubleshooting
  • Vermont Consultancy 24/7/365 Solution Provider Hawaii
  • WLAN Site Survey Computer Consulting Computer Consulting Wi-Fi RF Coverage Maps

  • Anti-Spam Help and Support
    Anti-Virus Technical Support

    E-Mail Guard is a comprehensive service for blocking spam and virus attacks. E-Mail Guard addresses the security and management of company email by providing constantly updated spam and virus filtering, policy administration, content testing, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and analysis utilities as well as outbound email filtering to let you fix your email system and specify and regulate company email policy.

  • Windows 7 Wireless Computer Consulting 24/7/365 MCSE Expert Certified Windows 7 Backup and Restore Consulting
  • Windows Server 2012R2 Configuration Manager Consultant Emergency Windows Server 2012 R2 Specialist
  • Windows Server 2012R2 Live Migration Network Consultant Windows Server 2012 R2 Hyper-V Virtual Switch Online Consulting

  • Microsoft Windows 2003 Remote Troubleshooting
    Microsoft Windows 2003 Technical Support

    Progent's Microsoft-certified Windows Server 2003 engineers can provide network support and expert consulting for the entire family of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows 2003 migration, integration, administration, and maintenance services include system planning, deployment, project management, on-site and off-site network support and troubleshooting, Help Desk services, expert security services, turn-key outsourcing, and expert co-sourcing.

  • Windows Server 2012R2 Virtual Fibre Channel Support and Integration Windows Server 2012 R2 Private Cloud Technical Consultant
  • Windows Server 2016 Health Service Consulting Services Microsoft Experts On-site Technical Support Windows Server 2016 Disaster Recovery
  • Windows Server 2019 Security and Compliance Consulting Microsoft Windows Server 2019 Specialists

  • Windows Desktop Simulation on Apple Mac Network Consultants
    Windows Desktop Simulation on Apple Mac Technical Support

    For companies with a combination of Mac and Windows desktops, there are two basic alternatives for running Windows-only software on macOS or OS X: an external connection to an actual Windows computer or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to attach a Mac to a remote Microsoft Windows-based PC to use Microsoft Windows programs and access network resources. Virtual PC for Mac emulates Microsoft Windows on a Mac system so you can run Microsoft Windows programs directly. Progent's macOS and Mac OS X technology support experts can assist your organization to manage these products for running Windows applications on your Macs and can in addition assist your organization to assess and configure third-party products for Microsoft Windows PC simulation.

  • Windows Server 2019 and SCVMM Onsite Technical Support Windows Server 2019 Disaster Recovery Support and Integration
  • Windows Server 2022 Hyper-V IT Consulting Immediate Microsoft Expert Windows Server 2022 and SCVMM Technical Support Services
  • Windows Server 2022 Secured-core server Online Support Microsoft Windows Server 2022 Network Consulting




  • Les Kent has a 35-year history of successful network integration, business management, marketing, and operations. He has shown a talent for developing sophisticated IT solutions in his roles as as a network architect, programmer, project manager, deployment expert, and problem solver for small businesses, new ventures, and major corporations.

  • Windows Server 2022 Windows Admin Center Consultant Services Windows 2022 Support Outsourcing

  • SentinelOne Phishing Protection Specialists
    SentinelOne Vigilance Respond MDR Reseller IT Consultants

    Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that includes AI software and expert services to deliver comprehensive endpoint detection and response (EDR).

  • Windows, UNIX, Solaris Online Support Services Windows and Solaris IT Consulting

  • Small Office Computer Network Consulting
    Small Office Network Management Services

    Progent is a pioneer in cost-effectively providing enterprise-class IT support to small companies. Progent's success in addressing the IT service requirements of the chronically underserved small business market is the combined outcome of major technical and process breakthroughs that have removed a great deal of the conventional expenses out of managing IT support, added unprecedented professional skill into the IT service mechanism, and dramatically accelerated the repair process.

  • Windows, UNIX, Solaris Online Troubleshooting Technical Consultant Windows, UNIX, Solaris
  • Wireless Bridge Professionals Technology Consulting Small Business Wireless
  • Wireless Network Troubleshooting Online Support Services 802.11ax Upgrade
  • Wireless Security Scan Consult Security Inventory Engineer

  • Co-managed Call Center Consulting Services
    Support Virtual Helpdesk

    Progent's Computer Help Desk Call Center Outsourcing Services for desktop technical support are designed especially for small businesses who require immediate availability of a Help Desk Service Center with professional telephone support and full escalation options but who must work within a limited network support budget. Key components of Progent's Help Desk Outsourcing Support Services are Help Desk Phone Support, Secure Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Applications Selection and Integration.

  • Work at Home Employees Guidance nearby Brisbane - Endpoint Management Systems Consultants Brisbane Remote Workers Expertise in Brisbane - Endpoint Management Solutions Consulting Services Brisbane, Queensland
  • virtual Windows desktops Network Consultant Citrix XenDesktop VDI Support and Help

  • Urgent Avaddon ransomware hot line Consultant Services
    Egregor ransomware hot line Technology Professional

    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800


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