Brisbane Ransomware Protection and Cleanup Consulting

Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Engineer
Ransomware requires time to steal its way through a network. Because of this, ransomware assaults are typically launched on weekends and late at night, when support staff may take longer to recognize a penetration and are less able to mount a quick and forceful response. The more lateral progress ransomware can manage within a victim's network, the longer it will require to recover core operations and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help organizations to complete the urgent first phase in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can help businesses in the Brisbane area to locate and quarantine infected servers and endpoints and protect undamaged resources from being penetrated.

If your system has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Brisbane
Modern variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and attack any available system restores and backups. Files synched to the cloud can also be impacted. For a vulnerable network, this can make system restoration nearly impossible and basically knocks the IT system back to the beginning. Threat Actors (TAs), the hackers behind a ransomware attack, insist on a ransom fee in exchange for the decryption tools needed to recover encrypted files. Ransomware attacks also try to steal (or "exfiltrate") files and hackers demand an additional ransom in exchange for not posting this information on the dark web. Even if you are able to rollback your system to an acceptable date in time, exfiltration can be a big issue according to the nature of the downloaded data.

The recovery work subsequent to ransomware breach involves a number of distinct phases, most of which can proceed concurrently if the recovery workgroup has a sufficient number of people with the required experience.

• Quarantine: This urgent first step requires arresting the sideways progress of the attack within your IT system. The longer a ransomware attack is allowed to run unrestricted, the more complex and more costly the recovery effort. Because of this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery experts. Containment processes include isolating infected endpoint devices from the rest of network to block the spread, documenting the environment, and securing entry points.
• System continuity: This covers restoring the network to a basic acceptable degree of functionality with the least delay. This process is usually at the highest level of urgency for the victims of the ransomware assault, who often perceive it to be an existential issue for their business. This project also requires the broadest range of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, office and line-of-business applications, network topology, and secure endpoint access. Progent's recovery team uses advanced workgroup platforms to organize the complex recovery process. Progent understands the importance of working rapidly, tirelessly, and in concert with a client's managers and network support group to prioritize tasks and to get essential resources back online as quickly as possible.
• Data recovery: The effort necessary to restore data damaged by a ransomware attack varies according to the condition of the network, the number of files that are affected, and what recovery techniques are needed. Ransomware attacks can take down critical databases which, if not carefully shut down, may have to be reconstructed from the beginning. This can apply to DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other business-critical platforms depend on SQL Server. Some detective work may be required to locate clean data. For instance, non-encrypted Outlook Email Offline Folder Files may exist on employees' PCs and laptops that were off line at the time of the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators or root users.
• Implementing advanced antivirus/ransomware protection: Progent's ProSight Active Security Monitoring utilizes SentinelOne's machine learning technology to give small and medium-sized companies the benefits of the same anti-virus tools deployed by many of the world's largest corporations including Walmart, Visa, and NASDAQ. By providing in-line malware blocking, identification, containment, repair and analysis in one integrated platform, Progent's ASM cuts total cost of ownership, simplifies administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with threat actors. This requires working closely with the victim and the cyber insurance carrier, if there is one. Activities include establishing the kind of ransomware involved in the assault; identifying and making contact with the hacker; verifying decryption capabilities; budgeting a settlement with the ransomware victim and the insurance provider; negotiating a settlement amount and schedule with the TA; checking adherence to anti-money laundering sanctions; carrying out the crypto-currency transfer to the TA; receiving, reviewing, and operating the decryption tool; troubleshooting failed files; building a clean environment; mapping and connecting datastores to match precisely their pre-encryption state; and restoring machines and services.
• Forensic analysis: This process involves uncovering the ransomware attack's storyline across the network from beginning to end. This audit trail of the way a ransomware assault progressed through the network assists your IT staff to assess the impact and highlights weaknesses in rules or processes that should be rectified to prevent later breaches. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and basic Windows systems to detect changes. Forensic analysis is typically given a high priority by the insurance provider. Because forensics can be time consuming, it is essential that other important recovery processes like business continuity are executed concurrently. Progent has a large roster of information technology and data security experts with the skills required to carry out activities for containment, business resumption, and data restoration without disrupting forensics.

Contact Progent for Ransomware System Restoration Expertise in Brisbane
For ransomware cleanup consulting services in the Brisbane area, call Progent at 800-462-8800 or see Contact Progent.