Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way across a network. For this reason, ransomware attacks are commonly unleashed on weekends and late at night, when IT personnel are likely to take longer to recognize a breach and are least able to mount a quick and forceful response. The more lateral progress ransomware is able to achieve inside a victim's system, the longer it takes to recover core IT services and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to take the urgent first phase in responding to a ransomware attack by containing the malware. Progent's online ransomware expert can help businesses in the Brisbane metro area to locate and isolate breached devices and guard clean resources from being penetrated.

If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Brisbane
Modern variants of crypto-ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online data and infiltrate any accessible system restores and backups. Files synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make automated recovery nearly impossible and effectively knocks the IT system back to the beginning. Threat Actors, the hackers responsible for ransomware assault, insist on a ransom payment in exchange for the decryptors needed to recover encrypted files. Ransomware assaults also try to exfiltrate information and TAs demand an extra settlement for not posting this data or selling it. Even if you can restore your system to an acceptable date in time, exfiltration can pose a major issue depending on the sensitivity of the stolen information.

The recovery process after a ransomware attack has a number of crucial stages, the majority of which can be performed in parallel if the recovery workgroup has a sufficient number of members with the necessary experience.

  • Quarantine: This time-critical initial response involves blocking the lateral spread of ransomware across your network. The longer a ransomware assault is permitted to run unrestricted, the longer and more costly the restoration process. Because of this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware recovery experts. Quarantine activities consist of cutting off infected endpoints from the network to restrict the contagion, documenting the IT system, and securing entry points.
  • Operational continuity: This involves bringing back the IT system to a minimal useful level of capability with the shortest possible downtime. This process is typically at the highest level of urgency for the targets of the ransomware assault, who often see it as a life-or-death issue for their company. This project also requires the broadest array of IT skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, office and line-of-business applications, network topology, and secure remote access management. Progent's recovery experts use state-of-the-art collaboration tools to coordinate the complicated restoration effort. Progent understands the urgency of working rapidly, continuously, and in unison with a client's management and network support group to prioritize activity and to get critical resources on line again as fast as feasible.
  • Data recovery: The effort necessary to restore files impacted by a ransomware assault depends on the state of the systems, how many files are encrypted, and which recovery methods are needed. Ransomware attacks can destroy key databases which, if not properly closed, might need to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server rely on AD, and many manufacturing and other mission-critical applications are powered by SQL Server. Some detective work may be needed to find clean data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may have survived on employees' PCs and laptops that were not connected during the assault.
  • Deploying modern antivirus/ransomware defense: ProSight ASM offers small and mid-sized companies the advantages of the same anti-virus technology deployed by many of the world's largest enterprises including Netflix, Citi, and NASDAQ. By delivering in-line malware blocking, identification, containment, recovery and analysis in a single integrated platform, Progent's Active Security Monitoring cuts TCO, streamlines administration, and expedites operational continuity. The next-generation endpoint protection engine built into in ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with hackers. This requires close co-operation with the victim and the insurance provider, if any. Activities consist of establishing the kind of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption tool; deciding on a settlement with the victim and the insurance provider; negotiating a settlement and timeline with the TA; checking compliance with anti-money laundering sanctions; carrying out the crypto-currency disbursement to the hacker; acquiring, reviewing, and using the decryptor utility; debugging failed files; building a pristine environment; mapping and connecting drives to match exactly their pre-attack state; and restoring computers and services.
  • Forensic analysis: This activity involves uncovering the ransomware attack's progress across the network from start to finish. This history of how a ransomware assault progressed within the network helps you to assess the damage and uncovers gaps in security policies or work habits that need to be rectified to prevent future breaches. Forensics involves the review of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to check for changes. Forensics is commonly given a high priority by the cyber insurance carrier. Because forensic analysis can be time consuming, it is vital that other important recovery processes like business resumption are executed concurrently. Progent maintains a large team of IT and data security experts with the knowledge and experience needed to carry out activities for containment, operational continuity, and data recovery without interfering with forensics.
Progent's Qualifications
Progent has delivered online and onsite IT services throughout the U.S. for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have been awarded advanced certifications in core technologies such as Cisco networking, VMware virtualization, and major Linux distros. Progent's cybersecurity consultants have earned internationally recognized certifications such as CISA, CISSP, and GIAC. (Refer to Progent's certifications). Progent also offers top-tier support in financial and ERP software. This scope of expertise gives Progent the ability to salvage and integrate the undamaged parts of your IT environment after a ransomware attack and rebuild them quickly into a viable system. Progent has collaborated with top insurance carriers like Chubb to help businesses recover from ransomware assaults.

Contact Progent for Ransomware System Recovery Consulting in Brisbane
For ransomware system restoration expertise in the Brisbane area, call Progent at 800-462-8800 or go to Contact Progent.



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    Progentís private cloud hosting allows small and midsize organizations to run key applications like Microsoft SQL and Exchange from a hardened Tier III data center facility on fully redundant equipment with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for automatic backup replication and restore. Smaller organizations can use Progentís private cloud hosting service to avoid large capital costs for the acquisition, maintenance, and operation of network equipment and data center facilities while achieving world-class levels of system availability and security.

  • Online Support Microsoft SCOM 2012 Migration SCOM 2012 Network Engineer

  • Onsite Support Integration Support
    Phone Support Remote Technical Support

    For medium-size companies who need IT consulting services, Progent can deliver a variety of options including local help, on-line support, off-site Call Center, round-the-clock support with remote system monitoring, emergency staffing, business relocation services, software programming, and professional consultation. For medium-size businesses in California or other regions serviced by Progent's field engineers, Progent offers professional on-premises help for fixing network issues quickly and affordably.

  • Online Troubleshooting Microsoft Video Conferencing Microsoft Voice over IP Engineer

  • Information Technology Consulting Windows 2008 Server
    Microsoft Windows Server 2012 On-site Technical Support

    The complexity and integration demands of Microsoft Windows Servers requires an IT consulting firm with practical experience and broad familiarity with designing and integrating cohesive, comprehensive network technology systems. The background of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business goals. Progentís consulting support can assist you with planning, installing, administering, and supporting Windows Server systems that maximize the business value of your computer system. Progentís consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.

  • Onsite Wireless Site Survey Online Troubleshooting Wireless LAN Site Survey Consultant Services
  • Operations Manager Specialist 24/7 Monitoring and Reporting Troubleshooting
  • Oregon Network Integration Georgia Support Organization

  • After Hours Specialist Cisco Firewall
    Cisco Remote Access Networking Support

    Progent can help your organization to utilize Cisco's networking technology to create a robust foundation for your onsite, private cloud, or hybrid data center and improve operations in vital areas including hardware consolidation, security and compliance, versatility, uptime, and recoverability.

  • ProSight Email Guard Outbound Email Encryption Specialists ProSight Email Data Loss Protection Consulting
  • ProSight Ransomware Defense Professional Virus Rollback Consulting
  • ProSight VM Hosting Professional Specialists ProSight Hosting for Virtual Servers
  • Professional Blackberry BlackBerry BPS Specialist
  • Professional QTS/Herakles Sacramento Colocation Center 24x7 QTS/Herakles Internet Data Center Consultancy
  • Professionals Private Cloud Hosting for Virtual Data Centers Engineer ProSight Private Cloud Hosting Services
  • Programming Company Oracle PL/SQL Development Firms Oracle RDBMS
  • Queensland Manager Windows Server 2016 Windows 2008 Server Guru Brisbane, Queensland
  • Queensland Remote Workforce Brisbane Consultants - Set up Consulting Experts Brisbane Top Telecommuters Assistance - Brisbane - Connectivity Solutions Consulting Services
  • Ransomware Removal and Data Restore MongoLock Ransomware Hot Line
  • Red Hat Linux, Sun Solaris, UNIX Configuration Red Hat Linux, Sun Solaris, UNIX Consulting Brisbane, Queensland
  • Brisbane WannaCry Crypto-Ransomware Removal Brisbane
  • Remote Support Computer Consulting Immediate Remote Network Support Consult
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  • Immediate Microsoft Certified Expert SQL Server 2012 AlwaysOn Availability Groups Remote Support
    SQL Server 2012 AlwaysOn Support Outsourcing

    Progent can provide the support of certified consultants as well as seasoned software programmers, database administrators, project management experts, network infrastructure engineers, business continuity planning specialists, and security professionals to help you to assess the likely benefits of Microsoft SQL Server 2012 for your business, set up pilot systems at your datacenter or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and configure an efficient and safe IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.

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  • SQL Server 2012 xVelocity Engineer On-site Technical Support PowerPivot for SharePoint

  • CISSP Certified Security Engineer
    CISSP Certified Security Systems Engineer Engineer

    Progent's CISSP-premier network security experts can assist businesses of all sizes with any aspect of information system security. Progent can help implement efficient cybersecurity systems that protect a small business from advanced threats or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid enterprise networks that accommodate onsite, remote, and mobile clients accessing network resources distributed over multiple physical sites and various clouds.

  • SQL Server 2016 Stretch Database Online Support Services SQL Server 2016 OLTP Engineer
  • SQL Server 2019 Cybersecurity Remote Troubleshooting SQL Server 2019 OLTP Specialists
  • SQL Server Analysis Services Setup and Support PowerPivot for Excel Consultants

  • CCIE Certified Computer Consultants Jabber and Cisco Unified CM
    Remote Consulting Jabber and WiFi

    Progent's Cisco Jabber consultants offer remote or onsite expertise to help businesses of any size to plan, deploy, maintain, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for all the products, technologies and services that make up building a cohesive Cisco Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft Office applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and the many other pieces of a cohesive collaboration ecosystem.

  • Security Professionals Network Security Consultant Services
  • Service Database Network Consultants Services Documentation Technical Support
  • Services Microsoft Small Business Server Small Business Server 2008 Online Support

  • Computer Consultants Wireless
    Wireless Network Integration Services

    Progentís wireless consultants can help small companies design, choose, pilot, deploy and support protected building-to-building wireless bridging products that integrate transparently into your IT network while providing a level of protection that equals or exceeds wired interfaces. Progent provides expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can help you identify and deploy the wireless link solutions that align best your company needs.

  • Small Business Computer Consulting Companies Small Offices Service Provider Small Office
  • Small Business IT Consultant Microsoft SQL 2008 Queensland SQL Server Network Specialists Gold Coast
  • Small Business Professional Services 24-7 Cisco and Microsoft Certified Expert Small Business Support Specialist
  • Brisbane Avaddon Ransomware Operational Recovery Brisbane, QLD
  • Small Company On-site Support 24x7 Small Office Network Remote Technical Support
  • Small Office Computer Consultants Small Company Remote Technical Support
  • Small Office Computer Consultants CCIE Expert Certified Network Designers Small Office
  • Small Office Consulting Services Firm Small Office Small Business Server Support
  • Small-Medium Business Small Business IT Outsourcing Services Midsized Company Technical Firms
  • Solaris Remote Professionals Largest Solaris Online Tech Services
  • Supplemental Staffing Support Services Consulting Experts Brisbane IT Staff Temps Services Brisbane Central Business District
  • Support and Integration SCVMM 2012 Live Migration Help and Support System Center 2012 R2 Virtual Machine Manager

  • CISA Cybersecurity Audit Engineer
    CISA Cybersecurity Audit Consult

    The Certified Information Systems Auditor credential is an important achievement that represents expertise in information system security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates pass a comprehensive test administered by the ISACA professional association. Progent can provide the expertise of a CISA-Certified Cybersecurity audit professional trained to help companies in the areas of information systems audit services, IT enforcement, network assets and infrastructure lifecycle, information technology service delivery, protection of data assets, and disaster recovery planning.

  • Suse Linux Support Outsourcing CentOS Linux Support
  • Technical Consultant Services Documentation Service Database Online Support
  • Teleworkers Brisbane Consulting - Infrastructure Consulting Services Brisbane, QLD Remote Workforce Consulting and Support Services - Brisbane - Setup Consulting Experts
  • Threat Management Gateway Network Consultants 24/7 Threat Management Gateway 2010 Specialist
  • Top Cisco Firewall Computer Network Service Company Cisco Management Implementation
  • Top Microsoft Exchange Server 2010 Upgrade Specialist Consultant Exchange 2007 to Exchange 2010 Upgrade
  • Top Quality Dynamics GP SSAS Professional Dynamics GP Customization Specialists
  • Top Ranked Engineer MS Windows SBS 2008 After Hours Microsoft Windows Small Business Server Network Consulting
  • Top Ranked Technical Consultant Mission Critical IT Applications Urgent Network Consultants Mission Critical IT Applications
  • Brisbane Conti Crypto-Ransomware Recovery Brisbane, QLD
  • Top Rated 64-bit Computing Engineers 64-bit Processing Consulting

  • NetDocs and Microsoft 365 Professional
    Specialists NetDocuments Training

    NetDocuments (NetDocs) is a cloud-based document management system designed for law practices. Progent offers remote access to NetDocuments consultants to help legal departments and law firms to plan, configure, manage, optimize, or debug a document management system (DMS) environment based on NetDocuments.

  • Top Rated Windows Server 2008 BranchCache Professionals Consulting Windows Server 2008 BranchCache

  • Best Windows and UNIX Consulting
    Solaris with Windows Professional

    Progent can assist your company to design and execute a smooth migration from a UNIX-based IT environment to a network powered by Windows and capable of supporting Microsoft's popular office productivity products, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and software development specialists can assist you to preserve your data and reduce productivity discontinuity by developing an effective migration plan that preserves your current assets in UNIX application and technology. UNIX-to-Windows migration support expertise available from Progent include analysis of current infrastructure, transition planning and testing, Microsoft Exchange migration services, information and application porting, and processor and media transition and economization.

  • Top iPad Network Consult macOS Networking Technology Consulting Services
  • UNIX Professional Engineer UNIX
  • Unified Mobility Connect Remote Technical Support Unity Integration Services
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  • Whitepapers Advantages of IT Outsourcing IT Outsourcing Advantages Whitepapers
  • Brisbane MongoLock Crypto-Ransomware Cleanup Brisbane
  • Windows 7 Upgrade Professional Windows 7 Security Engineer

  • WatchGuard Firebox T-Series Firewall Network Security Test
    WatchGuard Fireware Security Companies

    Progent offers consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall/VPN product that aligns with your security needs and budget. Progent can assist you to manage legacy WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewall solutions.

  • Windows PC Simulation on Apple macOS Online Support Services Windows Emulation for macOS Support and Setup
  • Windows Server 2003 Consult Microsoft Consulting Windows 2003 Server
  • Windows Server 2008 R2 Engineer Windows Server 2008 R2 Network Engineer
  • Brisbane Brisbane WannaCry Crypto-Ransomware Rollback
  • Windows Server 2012R2 Private Cloud Configuration Largest Microsoft Experts Windows Server 2012 R2 Data Deduplication Technical Consultant

  • Urgent Professionals Enterprise Project Management
    Biggest Consultant Project Pilots

    For advanced project management support, Progent offers access to senior IT professionals with decades of background in technology management, program development, and business process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management expertise to help enterprise customers follow leading practices to ensure that development or deployment projects are completed on time and within budget.

  • Windows SharePoint Services Support and Integration SharePoint Specialist
  • Wireless Site Survey Setup and Support 24x7 Wireless Site Survey Network Consultants
  • Brisbane, Queensland Immediate Brisbane Ryuk Remote Crypto-Ransomware Remediation Services
  • Work at Home Employees Brisbane Consulting Services - Cybersecurity Systems Expertise Brisbane Immediate Brisbane At Home Workers Network Security Solutions Consulting Experts Queensland
  • Work from Home Employees Brisbane Consultants - VoIP Technology Consulting Queensland Brisbane Work from Home Employees IP Voice Solutions Consulting
  • XenServer Consultant Services Xen Hypervisor Technical Support Services

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