Brisbane Telecommuters Integration Advisor
Solution Design, Configuration, Administration and Help Desk Consulting Services
Expanding your remote workforce can have a significant impact on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT networks that support at-home workers. Progent can help your Brisbane organization to pick the appropriate technologies and adhere to best practices in building and maintaining a secure virtual solution for teleworkers that promotes collaboration and delivers maximum value. Progent can provide support services that go from as-needed expertise for getting you past occasional technical roadblocks to full project management or co-management to help you successfully complete business-critical tasks.
Progent can help Brisbane, Queensland businesses to succeed with any aspect of creating a high-functioning remote work ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, security and compliance, data protection solutions, and centralized management.
Network Infrastructure for a Remote Workforce
Configuring the network infrastructure required for a remote work environment can be especially challenging if you have to manage a mix of worker-owned equipment like PCs and laptops, Internet routers, and wireless APs from various vendors and with a mix of operating systems and firmware releases. Progent's background delivering remote support for both outdated as well as current IT products in remote office solutions enables you to make cost-effective use of your existing network infrastructure and offers ready access to expertise for implement essential updates. Support services offered by Progent to help you to create a high-functioning telecommuting ecosystem include:
- VPN technology makes it possible to create a secure tunnel for authorized remote workers to access IT resources located at your corporate datacenter or in the cloud. Progent can assist your company to deploy and manage VPN access between your teleworkers and your key IT resources by providing online VPN configuration support. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA consultants can assist your remote workers to utilize Cisco's popular AnyConnect software for secure VPN tunneling for a wide selection of endpoint devices such as Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to view and use a remote computer's desktop. This technology gives IT managers substantial control over the digital environment of at-home employees and ensures them a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect home computer networks to the Internet and support VPN tunnels, home wireless networks, and firewalls. Progent offers top-tier remote support for integrating home routers from all major manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, often shared by an entire household and guests, are frequently utilized by telecommuters to access their router for work. This can create performance and cybersecurity issues. Progent can help you to resolve these issues by providing expertise that include Aironet integration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi AP setup assistance.
- Internet access methods impact the speed and availability of connections between telecommuters and the corporate network. Vital processes might demand redundant Internet connections in the event the primary connection fails. Progent can provide expertise for identifying service providers, picking appropriate service packages, and setting up fault-tolerant Internet connections. See Internet access solutions.
VoIP Integration for Remote Workers
Expanding the corporate phone environment to accommodate teleworkers is vital to supporting an effective at-home workforce. A variety of cloud-based IP voice products are popular with small and mid-size businesses to support telecommuters. Many larger organizations rely on Cisco's current or older platforms for VoIP solutions. Progent can assist organizations of all sizes to design or tune a telecommuter IP voice service that delivers the flexibility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist businesses tune their current Cisco IP voice systems to support a growing at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers advanced telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media applications used across the network. CUCM manages other mixed media services such as messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified Communications Manager consultants.
- Cisco CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent can assist you to maintain your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other older IP voice products, visit CallManager consulting.
- Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate perimeter such as telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to work with these VoIP solutions and provide online integration and debugging expertise.
Video Conferencing for Remote Workers
A wide range of voice/video conferencing products from leading vendors enable online meetings, video conferencing, chat, and screen/content sharing for both onsite users and teleworkers. Many companies use a mix of conferencing products to accommodate their different partners and clients. Progent's communications experts can help your organization to maintain your existing voice/video conferencing ecosystem and optimize the experience of your at-home employees.
- Skype for Business is Microsoft's popular communications platform that enables real-time presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can assist you to configure and maintain Skype for Business clients to support your at-home workforce. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 concurrent users for video calls. To learn more about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. For details about Progent's consulting services for Webex and for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with features that include video conferencing, persistent chat, plus file sharing. To learn more about Progent's support expertise for Microsoft Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and assist your business to optimize your WAN architecture to run them.
Microsoft Collaboration Platforms for Teleworkers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Microsoft Office and Microsoft 365 families, offering a powerful environment of productivity apps that create a cohesive user interface for sharing information across a corporate network and on a broad range of endpoints. Progent has provided remote consulting support for Microsoft SharePoint and Exchange since their initial publication and can assist businesses to deploy these flagship collaboration platforms to maximize the productivity of your remote workers.
SharePoint utilizes web sites to allow collaboration and knowledge delivery by offering policy-based delivery of content, business processes, and utilities for looking through enterprise-wide information silos. SharePoint enables you to build secure web portals that enables remote workforce to view and update aggregated business intelligence via Intranets (Wikis), Blogs, social web sites, and Web Parts (Widgets). For details about Progent's SharePoint expertise, refer to SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange expertise, see integration expertise for Microsoft Exchange Server.
OneDrive is Microsoft's collaborative cloud storage service, comparable to GoogleDrive. At-home workers can save files to the OneDrive service, and colleagues anywhere can retrieve them securely via a web browser. Provided with Office and Microsoft 365, OneDrive allows at-home employees to co-edit documents. Edits made offline are automatically uploaded when you reconnect to the Internet. For details about Progent's consulting services for Microsoft OneDrive, see Onedrive configuration consulting.
Public Cloud Integration for Remote Workers
Progent offers affordable remote assistance for helping organizations to build, maintain and optimize cohesive network architectures that include physical data centers, teleworkers, branches, plus public cloud services. Progent offers top-tier consultant for all types of cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help teleworkers fix problems with public cloud access, identity, and cybersecurity.
Azure is a popular family of public cloud software and services that allows you to utilize infrastructure, virtual servers, and key apps running on Microsoft's extensive cloud. Azure includes over one hundred cloud-based services including the ability to host Windows and Linux-powered virtual machines, on-demand cloud storage, messaging, app development with Visual Studio, and backup/restore. Progent can help your organization to deploy VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity management with Azure Active Directory, and design backup and recovery systems with Azure Backup. Progent can also help you create secure connections to Azure services for telecommuters by setting up and debugging firewall appliances and VPN IPsec tunnels. For information about Progent's expertise for Azure, see Azure expertise.
Microsoft 365, previously called Office 365, is Microsoft's popular family of business productivity software and cloud services available on a subscription basis. Office applications and cloud services are provided in a variety of bundles intended for users ranging from individuals and households to large enterprises. Progent can provide quick and affordable remote contact with experts familiar with Microsoft 365-compatible devices running Windows, Mac, iOS, and Google Android operating systems. Progent can help you to evaluate the numerous subscription plans available for Microsoft 365 and configure 365 apps for your telecommuters to achieve maximum business value. To learn about Progent's consulting services for Microsoft 365, go to Microsoft 365 integration support.
Exchange Online is among the most widely used cloud-based applications in the Microsoft 365 product line. Microsoft 365 Exchange Online offers the advantages of lower costs for data center infrastructure, simplified management, dynamic scaling, high availability, and additional advantages associated with public clouds. Microsoft has designed Microsoft 365 Exchange Online to run transparently with local Exchange environments, allowing you to build hybrid cloud/onsite information systems. Progent's Exchange experts are available for occasional assistance to guide you through challenging IT bottlenecks and can also provide comprehensive project management outsourcing to make sure your telecommuters have convenient and secure access to your Exchange Online deployment. For information Progent's expertise for Microsoft 365 Exchange Online, refer to Exchange Online integration and support expertise.
Amazon AWS is a trailblazer in the public cloud arena and is the world's leading source of cloud services. Progent offers fast and affordable online access to cloud connectivity experts who can help your organization to design, implement, maintain, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud services with on-premises resources and with other popular cloud platforms such as Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to assist you to build a high-availability network model so your employees have a consistent computing environment whether they are working from your main office, a remote branch, at home, or on the move. To learn about Progent's expertise for Amazon AWS, see Amazon AWS integration services.
Google Cloud Platform (GCP) is a leading collection of public cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can assist you to scale your existing IT assets with the Google Cloud, and Progent's DBA experts can show you how to make your key apps cloud friendly so your teleworkers can benefit fully from Google Cloud Platform services. Progent can help your organization to set up virtual machines on Google Cloud Compute Engine, plan a cost-effective storage solution with GCP Storage, and simplify access management for at-home workers with Google Cloud Identity. Progent can also assist your organization to use GCP's unified management technology to control and monitor your GCP ecosystem. To find out, go to Google Cloud Platform (GCP) integration services.
Help Desk Call Center Services for Remote Workers
A fast, organization-wide switchover to a from-home business model, which might be driven by an epidemic or as a component of a disaster recovery/business continuity preparedness plan, can overstretch even the most efficient internal Support Desk. Progent's Help Desk services allow organizations to outsource or expand their Call Desk by using Progent's online Technical Response Center team.
- Progent's Standard Call Center services leverage Progent's nationwide network of remote technical support experts combined with enterprise-class ticketing and tracking technology to offer an economical, advanced Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of remote Level 1 desktop support from initial service requests to ticket generation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal allows telecommuters to monitor or update their current tickets, add details, and upload screen captures and relevant files. Support services are delivered at a significant price reduction off Progent's normal Level 1 desktop service rates, and Progent offers optional fast hand-off to Level 2 and Level 3 support experts to deal with advanced problems. To learn more, see Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Call Center Supplemental Service allows you to augment your current Call Desk organization by sharing responsibilities for Call Center services seamlessly between your in-house support organization and Progent's extensive pool of PC support technicians and subject matter specialists. Progent's shared Help Desk Call Center service uses a collaborative support model utilizing the leading professional services automation (PSA) platform for handling help requests and trouble tickets, establishing ownership, tracking progress, and generating management reports. For information about how Progent's Support Desk Augmentation Services can enable your business to provide best-in-class technical support to your telecommuters, refer to Progent's Call Desk supplementation Services.
Security for Teleworkers
At-home employees commonly utilize their own computing devices and often work in an unsecured physical area. This situation multiplies their susceptibility to malware threats and requires judicious deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough end-user training, and the creation of policies built on best practices. Progent's veteran roster of cybersecurity support consultants can help you to plan, configure and maintain an effective security solution that guards critical information resources in networks that include at-home workers.
Firewalls allow you to create a network that can be safely accessed by on-premises users as well as by an at-home workforce, mobile employees, suppliers, customers, and the public. Modern firewall devices permit you to assign and manage different permissions to different groups of users and to scale your network and adjust your cybersecurity posture as your business evolves and as network attacks become increasingly complex. Progent works with both new and older firewall devices from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall integration expertise, see firewall support expertise.
Online Endpoint Security Monitoring makes it easy to track the disparate devices used by telecommuters and either reject or identify and respond to the latest threats such as ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is put on each secured endpoint device, monitoring all activity and using state-of-the-art behavioral threat analysis from SentinelOne to identify zero-day threats on arrival. When a cyberattack is spotted, ProSight Active Security Monitoring instantly disconnects the impacted endpoint from the network to quarantine the threat. Since the ProSight ASM software agent is self-contained, endpoints stay protected even if they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For more information about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for remote workers.
Progent's Duo MFA services utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices. Using Duo 2FA, when you log into a secured online account and enter your password you are asked to verify who you are via a unit that only you possess and that uses a different network channel. A broad range of out-of-band devices can be utilized for this second form of authentication including an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You can register multiple verification devices. To find out more about Duo identity validation services, visit Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.
Security Audits can assess the exposure of your information system to all classes of outside and internal security threats for an environment that includes telecommuters. Progent can deploy remote, automated cybersecurity analysis software for quickly and economically uncovering a broad range of security weaknesses that can be surfaced via the Internet. Progent's security audit experts, which can be provided by network security professionals with advanced certifications such as CISA, CISSP, and GIAC, can help you to audit your workflows and policies and review your IT infrastructure to enable you to implement the highest level of protection for your remote workers.
Download White Paper: Securing a Work-From-Home (WFH) Environment
To view or download a white paper about critical things to concentrate on for protecting a network that supports work-from-home staff, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection for At-Home Workers
The field of Data Protection involves saving and recovering vital information in order to avoid data loss and minimize restoration time in case of storage failures resulting from equipment issues, software glitches, human error, malware, or other causes. Reliable data protection solutions can be particularly difficult to design and maintain in hybrid networks that combine local data centers, public clouds, and at-home workers.
- Backup/Restore solutions for an at-home workforce must cover multiple types of personally owned endpoints. Progent offers quick online help from consultants familiar with a broad range of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iPads and handhelds. Popular backup/recovery products supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up resources spread across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that utilizes cloud storage and features granular recovery and unified management capabilities.
- Disaster Recovery/Business Continuity strategies typically anticipate scenarios that require a temporary changeover to telecommuting. Progent's senior disaster recovery planning consultants and business continuity planning consultants can assist you to create, document and validate a DR/BC plan that includes the logistics of switching to an at-home workforce.
Unified Management for Remote Workers
Microsoft has renamed and reshuffled its endpoint management products under the name Microsoft Endpoint Manager, which encompasses Intune for cloud management of mobile and remote devices and Configuration Manager for managing onsite endpoints. Microsoft Endpoint Manager offers a unified solution for safeguarding critical data by controlling on-premises, mobile, and at-home endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and securing remote computers and applications. Managed endpoint computers can be personally owned or company owned. IT administrators managing the endpoint computers of telecommuters can use Intune to deploy and authenticate apps on managed devices, push updates and certificates, configure rules for permission to access information and networks, manage passwords, establish VPN tunnels, control how teleworkers share data, set up threat protection, verify compliance, and erase corporate data from missing, stolen or decommissioned endpoint devices. Intune can be used with Apple iOS, Android, Windows, and macOS computers. To find out about Microsoft Intune and how Progent can help your company to use Microsoft's Endpoint Management to manage the endpoint devices of your teleworkers, see Intune mobile device management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management (MDM) product that helps network administrators to keep remote endpoints current and protected. Workspace ONE incorporates VMware AirWatch technology for unified endpoint management along with VMware's Horizon virtual software delivery technology for identity control, application management, and configuration management of endpoint computers. Workspace ONE runs with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site product through a one-time purchase. Key capabilities of VMware Workspace ONE include fast remote provisioning of new notebooks, immediate onboarding of new users, policy setting and enforcement for all categories of devices, aggregated management reporting and performance analytics, email encryption, and integration with Microsoft applications and cloud-based services. For details about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Brisbane, Queensland organization, phone
An index of content::
Microsoft Certified Expert Technical Support Windows Server 2022 PowerShell
Windows Server 2022 Cybersecurity Online Help
Progent's certified Windows Server 2022 consultants can help your organization to design and carry out a cost-effective migration to Windows Server 2022 that features high availability and that uses an on-premises system model or a hybrid deployment model that integrates cloud-based Windows Server on Azure with a self-hosted installation of Windows Server 2022.
HP Lights-Out 100c Remote Management Card Engineers
American Megatrends MegaRAC Consulting Services
Remote management cards give network administrators complete control of a server without the need for an on-site presence. Through these server management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can help you to design, deploy, and support a fault-tolerant company network that incorporates remote server management cards and Progent can use these remote server management cards to deliver efficient remote technical assistance. Progent is familiar with a variety of remote server management cards including Aten remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.
Microsoft Operations Manager Case Studies
Microsoft Operations Manager Case Study
Before Progent's MOM-based solution, system problems were approached reactively, once workers were impacted by them. With the benefit of proactive, automated warnings and trend analyses sent by MOM, Progent can now fix system issues before they becomes critical enough to impact network uptime. Because of MOM, Progent can resolve potential problems before clients know that the problems exist. Progent offers help for MOM 2005 and MOM 2000 to deliver small company IT systems enterprise-class service continuity, safety and productivity.
Technical Support Services SQL 2008
Troubleshooting Microsoft SQL 2008
Progent's Microsoft-Certified SQL Server engineers offer an array of support services to assist small businesses to design, deploy, manage, and repair SQL Server 2008 systems in order to get the optimum strategic benefit from Microsoft's advanced database management platform. Also, Progent can provide assistance with network infrastructure, company-wide security, and custom software development to increase the strategic benefit of your SQL Server 2008 network.
Professionals CISSP-ISSEP Cybersecurity
24-Hour Cybersecurity Firms CISSP Certified
Progent's CISSP-certified network security consultants can assist businesses of any size with any aspect of information system security. Progent can help implement cost-effective cybersecurity systems that protect a small business against advanced malware attacks or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid networks that accommodate local, online, and mobile clients accessing IT resources distributed across a mix of physical sites and various clouds.
Microsoft Exchange Upgrade Engineer
Microsoft Exchange Upgrade Consulting
Progent's Microsoft certified consultants can help you define and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that avoids network downtime, reduces ongoing support requirements, and makes your Exchange Server 2003 easy to manage. For complicated multi-server or multi-location upgrades, Progent has the background to complete your move rapidly and affordably. Progent's Microsoft Exchange 2003 help, repair, and design services include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.
Immediate Onsite Support Desktop VPN
Notebook VPN Design Companies
Progent's remote connectivity and wireless synchronization specialists can help your business to plan and configure connectivity solutions for off-site desktop PCs, notebooks, and smartphones so they work seamlessly with your information network, allowing you to improve the efficiency of your remote workforce.
Nephilim ransomware recovery Specialists
ransomware removal and restore Consulting
Progent's seasoned ransomware recovery consultants can help your business to restore an IT network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
On-site Technical Support Hornetsecurity Altaro VM Backup Integration
Hornetsecurity Altaro VM Backup and vCenter Remote Support
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also supports low-cost cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or on-premises consulting services to help you to plan, deploy, manage and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup software.
Network Consulting Hornetsecurity Altaro VM Backup Integration
Hornetsecurity Altaro VM Backup and vCenter Support and Help
Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, remote, distributed, and cloud architectures and also enables cost-effective cloud backup to Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or on-premises services to assist you to design, deploy, manage and debug a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup software.
Private Cloud Solutions Engineer
Private Cloud Hosting for Virtual Data Centers Consultant Services
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size company's production servers in a solution that delivers the maximum level of dependability and expandability and is also simple to move to another host. ProSight Virtual Hosting services are based on proven virtualization platforms that allow small and midsize companies with multi- platform IT systems to economize significantly on the costs of capital equipment, infrastructure maintenance, and network administration while achieving world-class reliability and an unprecedented level of vendor independence.
MySQL RDBMS Development Firms
MySQL Reports
Progent offers cost-effective online access to an Oracle-certified MySQL RDBMS administrator or software programmer and can assist businesses of all sizes to configure and maintain MySQL within a robust network environment that provides high levels of performance, scalability, and security. Progent also has proven skill assisting businesses migrate databases from an Oracle environment to MySQL.
Remote Consulting wi-fi controller
WLAN controller Computer Engineer
Cisco's Catalyst line of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the configuration and management of wireless access points, optimizing Wi-Fi throughput by limiting the effect of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and hardening security by identifying threats and filtering network traffic according to user class and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's modern Wi-Fi controller solutions.
Security Consultancy Watchguard
Juniper Netscreen Firewall Support
Progent provides small and medium size organizations professional support for Intrusion Protection Systems and IPsec VPN technology from major firewall and VPN security vendors such as Check Point Software, Juniper, and Symantec. Progent can show you how to design a detailed security plan and choose appropriate technologies from a variety of suppliers to support your security objectives while staying within your spending restraints.
Comprehensive Event Management Network Consulting
System Center MOM Professional
Medium-size businesses can get all the advantages of System Center Operations Manager 2007 and have quick availability of Progent's Microsoft and Cisco Premier IT support professionals. Thanks to Progent's economically priced IT support programs, mid-size businesses can select a simple co-sourcing service program based on Operations Manager 2007 with server monitoring, automated alerts, comprehensive system analysis, Help Desk support, and online service. For businesses with mission-critical applications who need high availability networking, Progent can provide a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide medium-size company networks world-class reliability, security and productivity.
DopplePaymer ransomware hot line Consult
ransomware business recovery Engineers
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
SCDPM 2012 and Azure Professionals
Network Engineer SCDPM 2012 and Exchange DAGs
Progent's Microsoft-certified consultants can provide remote or onsite support to assist companies of all sizes to plan, deploy, administer, and troubleshoot a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older releases of Data Protection Manager or from a different backup system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud-based, or hybrid datacenters. Progent offers occasional help for resolving especially stubborn problems, or full project management support. Progent's consultants can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Consultant Services Azure hybrid cloud solutions
Azure and Dynamics GP Developer Firms
Progent can assist businesses of any size to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce equipment investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud networking architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Google Android smartphones and tablets.
Apple Mac and Windows coexistence Support
Mac and Windows IT Consultant
Progent's service experts in Apple OS X and Microsoft Windows technology can show you how to integrate Mac and Windows computers into cohesive networks with full sharing and collaboration support. Enabling productive co-existence among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and experience with Mac and Windows technology. Progent's experience in Microsoft and Apple consulting makes it possible to provide world class assistance to businesses that depend on these technologies to maintain their competitive advantage. Progent's consultants can also help you to integrate Apple's iPhones and iPads with your Windows environment.
After Hours Juniper Junos Management Computer Security Specialist
Security Team Juniper Junos Network and Security Manager
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Engineers Citrix virtual Windows desktops
Citrix Receiver Configuration
Citrix offers a powerful family of platforms that deliver enterprise-grade manageability, expandability, and performance for virtualizing servers and for centralized distribution of Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can assist you to assess the business advantages of Citrix technology and help you plan, test, implement, troubleshoot, and support Citrix solutions.
SQL Server 2014 Disaster Recovery IT Consultant
SQL Server 2014 Encryption Key Management Technology Consulting Services
Microsoft SQL Server 2014 incorporates significant enhancements in key areas including performance, availability, security, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that works seamlessly across all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and on-premises consulting services that include system design, deployment, administration, remediation, and software development services to help organizations of any size to realize maximum business value from their SQL Server 2014 investment.
Online Troubleshooting scom 2016 Office 365 integration
Microsoft Experts scom 2016 migration IT Consultant
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable availability for key workloads by providing centralized, mixed-platform monitoring of IT resources installed across local datacenters and private and public clouds. Progent's SCOM consulting group offers advanced online and onsite expertise to assist organizations of all sizes to plan, integrate, optimize, update and troubleshoot Operations Manager 2016 solutions. Progent can assist your company to migrate to Operations Manager 2016 from earlier versions of Operations Manager or from other IT infrastructure monitoring platforms, or combine a variety of monitoring tools into a unified infrastructure management solution. Progent can also show you how to expand your SCOM 2016 environment to include resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
SharePoint Server 2016 Remote Technical Support
Microsoft SharePoint Server Support and Integration
Progent's Microsoft-certified consultants can show you how to rationalize the business case for deploying Microsoft SharePoint 2007, consult with you on the appropriate version of Microsoft SharePoint for your application, provide setup and integration services, assist you to install Microsoft SQL Server as a supporting database manager, improve your network infrastructure, integrate your off-the-shelf and custom application software to work with Microsoft SharePoint 2007, develop a comprehensive security plan that includes portal technology, and provide maintenance and Help Desk services.
Remote Workers Helpdesk Consultant
Remote Support Telecommuter Helpdesk
Progent can provide small and medium-size companies supplemental or fully outsourced Help Desk services for an at-home workforce.
Risk Monitoring Remote Support Services
24-Hour Remote Support Services CRISC Certified
Progent's disaster recovery support and business continuity engineers can show you how to create a disaster recovery plan in case of an IT network disaster. Progent can show you how to create a complete disaster recovery strategy that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, high-availability network solution that addresses reliability issues covering a wide range of network technologies and processes.
Technical Support Android printing
Android DNS Remote Support
Progent's veteran team of IT consultants and application experts have extensive experience delivering online and onsite assistance for organizations of any size who need to integrate Android phones into their IT networks so that mobile clients can be productive from virtually anywhere. Progent has the range of skills to solve technical issues that involve multiple vendors and that represent a combination of legacy and current information technology. Progent offers cost-effective remote expertise to help you with any aspect of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional technical support to assist you to resolve particularly stubborn IT issues, or Progent can provide outsourced or co-sourced project management support to help you finish major network projects on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers expertise with all major operating systems, applications, management tools and hardware infrastructure. Progent also can provide customized group or one-on-one training to show you how to manage and operate Android phones securely and productively.
SCCM 2016 Patch Management IT Consultants
Microsoft Expert SCCM 2016 Reporting Online Troubleshooting
System Center Configuration Manager 2016 automates application and device provisioning at scale, simplifies compliance settings management, keeps track of network resources, protects against company data leakage, provides health reporting, enables secure end-user self service, and offers a common point of control for managing mixed-OS networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can help you with any aspect of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.
Server Consolidation Professional
Virtualization Specialists
With virtual server technology, businesses can operate multiple virtual machines on a single actual server. Virtualization technology allows businesses to enjoy all the advantages of server isolation, but without the expense that goes with purchasing extra server hardware. Virtual servers are also the enabling technology for private clouds, which provide major advantages such as reducing the costs of hardware, datacenter facilities, and administration while improving information protection, system reliability, and disaster recovery. Other key server management options include server monitoring software, Windows Server Update Services, and remote system management cards. Progent's professional server management specialists can assist you in all areas of server virtualization and administration to enable your company to contain expenses and conserve time.
24-7 MCSE Expert Certified Office Word for Mac Programming Company
Consultants Office Word 2019
Progent's Office Word and Microsoft 365 Word consultants offer a wide selection of economical online consulting services to help your organization to maintain your current Microsoft Word solution or help you to move to a current release of Office Word. Services available from Progent's experts include VBA software development, isolating and fixing compatibility issues between various releases of Word, integrating Word with other Microsoft Office applications like Office Excel and Outlook or with third-party platforms and plug-ins,network enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone integration, and remote training classes tailored for your special requirements.
Services ProSight Virtual Server Private Cloud Hosting
Consultant ProSight Virtual Machine Hosting
Progent's ProSight Virtual hosting services provide small businesses a range of advantages such as lower capital costs, reductions in operational expense, improved executive focus, enterprise-class security, enhanced fault tolerance, and business continuity.
24-Hour Contract Programming Firm Amazon MWS integration
Amazon MWS Reporting
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their market, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and expedite your ROI.
Outsourcing Microsoft ISA Server
24 Hour Consultant ISA Server
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 experts can help you to plan, install, and support an implementation of Forefront TMG or ISA Server 2006 on your information system that delivers the firewall protection, performance and manageability that your company needs.
Technology Consulting Services SMS Server 2003 Upgrade
SMS Server Migration Remote Support Services
Systems Management Server 2003 offers added capability for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs lower the net operational costs of managing and configuring software by making it simpler to install system images, manage mobile computers, and run management utilities. In addition to advising you about ways to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT projects that cover areas that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can lower cost and reduce business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can help you define efficient processes and policies to manage PDAs and intelligent portable communication devices so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security strategy that incorporates standards, procedures and technologies to keep your IT computer system safe.
IT Services SCCM 2012 Troubleshooting
Open Now SCCM 2012 Application Deployment Consultant
Progent can assist your organization to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to Configuration Manager 2012 from a legacy device management platform or assist you to enhance your current SCCM 2012 environment to accommodate your changing IT needs. Also, Progent can help you to create an infrastructure that fully supports SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and IIS.
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