Brisbane Remote Workforce Configuration Support Partner
Solution Design, Configuration, Management and Help Desk Consultants
Enlarging your remote workforce can have a major effect on IT architecture, cybersecurity, and company processes. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, administer, optimize, and debug IT environments that incorporate a remote workforce. Progent can assist your Brisbane organization to select the right tools and follow leading practices in building and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum business value. Progent can provide support services that go from on demand expertise for getting you over challenging technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can assist Brisbane, Queensland companies to succeed with any facet of building a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk services, security and compliance, data protection solutions, and unified management.
Infrastructure for Telecommuters
Setting up the network infrastructure required to support an at-home workforce can be particularly complicated if you must manage a mix of worker-owned hardware such as desktop computers and notebooks, routers, and wireless APs from an assortment of vendors and with a mix of operating systems and firmware levels. Progent's background providing online support for both legacy as well as modern IT products in virtual office solutions enables you to make cost-effective use of your existing infrastructure and provides you with ready access to top-tire consultants for implement necessary upgrades. Services available from Progent to help your company to implement a high-functioning work-at-home infrastructure include:
- Virtual Private Network connectivity makes it possible to create a secure connection for authorized at-home employees to access IT assets located at your company data center or in a public cloud. Progent's consultants can help you to configure and maintain VPN access between your teleworkers and your key IT resources by providing online VPN integration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can help your at-home workers to utilize Cisco's popular AnyConnect client software to provide secure VPN connections for a broad range of endpoint devices including Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to see and use a remote computer's desktop. This gives network managers significant control over the digital environment of telecommuters and offers remote users a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect home networks to the Internet and typically support VPN connections, local wireless connectivity, and firewalls. Progent can provide top-tier remote consulting for configuring routers from a range of vendors. See router integration support from Cisco-certified experts.
- Home Wi-Fi networks, typically supporting families and guests, are commonly utilized by at-home employees to access their Internet router for work. This can cause performance and cybersecurity issues. Progent can help businesses to resolve these issues by delivering expertise that include Aironet integration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi access point setup assistance.
- Internet connectivity methods impact the performance and reliability of connections between telecommuters and the corporate data center. Line-of-business applications might demand backup Internet access in the event the primary connection fails. Progent can provide guidance for selecting Internet service providers, selecting sensible service packages, and integrating high-availability Internet access. See Internet connectivity solutions.
VoIP Integration for Teleworkers
Extending the corporate PBX environment to include teleworkers is vital to maintaining a productive at-home workforce. A broad range of cloud-centric VoIP platforms are used by SMBs to server telecommuters. Many larger organizations rely on Cisco's modern or older platforms for VoIP management. Progent can assist organizations of all sizes to plan or tune a remote VoIP service that delivers the flexibility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist organizations tune their existing Cisco VoIP environments to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia apps used across the network. CUCM supports other combined media services like messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager support, see Cisco Unified CM consultants.
- Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can help your company to maintain your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other older IP voice platforms, refer to Cisco CallManager consulting.
- Cisco IP Gateways enable connectivity with public telephony networks and with users operating outside the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN architecture to support these solutions and provide online integration and debugging expertise.
Video Conferencing for Remote Workers
A broad selection of voice/video conferencing products from major technology companies support online discussions, video conferencing, chat, and screen/content sharing for both local workers and at-home workers. Many companies use multiple conferencing products to meet the needs of their different partners and customers. Progent can assist your organization to maintain your current conferencing ecosystem and optimize the experience of your at-home employees.
- Skype for Business is Microsoft's popular unified communications platform that enables real-time presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist your company to deploy and manage Skype for Business client software to support your remote employees. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's multiuser video phone app for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Later editions of FaceTime support as many as 32 concurrent users for video calls. To learn more about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for future reference and training. For details about Progent's consulting expertise for Cisco Webex and for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities such as IP voice and video calling, persistent chat, plus file sharing. For details about Progent's support services for Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and help your business to optimize your network infrastructure to host them.
Microsoft Integrated Collaboration Platforms for Teleworkers
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 families, offering a powerful ecosystem of applications that create a consistent user interface for exchanging data and ideas across a corporate network and on a broad range of endpoint computers. Progent has delivered online consulting services for Microsoft SharePoint and Exchange Server since their original releases and can help your company to deploy these critical collaboration products to maximize the productivity of your remote workforce.
SharePoint uses web sites to facilitate collaboration and information sharing by providing policy-driven delivery of content, workflow, and utilities for searching through company-wide business data. SharePoint permits you to create protected web portals that enables at-home workers to view and edit aggregated business intelligence via Wikis, Blogs, social networking web sites, and Web Parts. For information about Progent's SharePoint support services, see SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, go to planning and configuration consulting for Microsoft Exchange.
OneDrive is Microsoft�s shared cloud storage service, comparable to GoogleDrive. Remote users can store files to the OneDrive service, and colleagues anywhere can retrieve them safely through a browser. Provided with Office and Microsoft 365, OneDrive enables remote employees to co-edit files. Revisions created offline are synced when you go back online. For information about Progent's consulting services for OneDrive, visit Microsoft Onedrive integration consulting.
Cloud Integration Services for Remote Workers
Progent offers advanced remote assistance for enabling businesses to create, maintain and optimize integrated hybrid network models that include internal data centers, telecommuters, branch offices, plus public cloud services. Progent can provide top-tier consultant for all modes of public cloud service such as Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help teleworkers resolve problems with cloud connectivity, authentication, and cybersecurity.
Microsoft Azure is a leading family of cloud services that allows you to utilize infrastructure, servers, and key applications running on Microsoft's extensive cloud. Microsoft Azure includes more than 100 cloud-based services including the ability to host Windows and Linux-powered virtual machines, on-demand cloud storage, email and messaging, app development with Visual Studio, and backup/restore. Progent can help your organization to deploy virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity control with Azure AD, and plan data backup and restore solutions with Azure Backup. Progent can also show you how to establish protected access to Azure services for at-home workers by setting up and debugging firewalls and VPN IPsec tunnels. For details about Progent's support services for Azure, see Azure consulting.
Microsoft 365, previously called Office 365, is Microsoft's growing suite of business productivity software and cloud services offered on a subscription basis. Microsoft apps and services are marketed in a selection of bundles designed for users ranging from individuals and small offices to major enterprises. Progent can provide quick and easy online access to consultants familiar with Microsoft 365-compatible devices based on Windows, Mac, iOS, and Google Android technology. Progent can help you to assess the various subscription bundles available for Microsoft 365 and deploy 365 apps for your teleworkers to achieve maximum business value. To find out about Progent's consulting services for Microsoft 365, go to Microsoft 365 integration support.
Microsoft 365 Exchange Online is among the most popular applications in Azure-hosted Microsoft 365 product line. Exchange Online provides the advantages of reduced costs for data center infrastructure, simplified management, on-demand scaling, high availability, and other benefits associated with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to operate seamlessly with on-premises Exchange environments, allowing you to create hybrid networks. Progent's certified Exchange experts are available for occasional assistance to get you through challenging IT roadblocks and also offer end-to-end project management outsourcing to ensure your teleworkers have easy and secure access to your Microsoft 365 Exchange Online deployment. To learn Progent's expertise for Exchange Online, refer to Exchange Online integration and troubleshooting consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud computing arena and is the world's leading source of cloud services. Progent offers rapid and economical online access to cloud integration consultants who can assist your business to plan, deploy, maintain, and debug hybrid information networks that incorporate Amazon AWS cloud-based services with local resources and with other popular cloud platforms such as Azure. Progent also offers access to Cisco-certified CCIE networking consultants to assist you to build a high-availability network architecture to make sure your users have a productive computing experience whether they are working from your main office, a remote branch, at home, or on the move. To find out about Progent's consulting services for Amazon AWS, visit Amazon AWS integration expertise.
Google Cloud Platform (GCP) is a popular collection of cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help your organization to extend your current IT assets with the Google Cloud, and Progent's database experts can show you how to make your mission-critical apps cloud friendly so your at-home workers can take full advantage of Google Cloud services. Progent can help your organization to set up virtual machines on Google Cloud Compute Engine, plan a cost-effective storage solution with GCP Storage, and simplify access management for remote workers with GCP Cloud Identity services. Progent can also help you to use GCP's unified management tools to control and monitor your GCP environment. To find out, visit Google Cloud Platform (GCP) consulting expertise.
Help Desk Call Center Services for Teleworkers
An emergency, organization-wide transition to a teleworker business model, which could be activated by an epidemic or as part of a business continuity process, can overwhelm even the most efficient internal Support Desk. Progent's Call Center services make it possible for businesses of any size to outsource or expand their Support Desk by using Progent's online Technical Response Center services.
- Progent's Standard Call Center support services leverage Progent's extensive team of remote technical support experts along with world-class ticketing and follow-up software to offer an economical, state-of-the-art Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all aspects of remote Level 1 PC support from initial help requests through trouble ticket generation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows telecommuters to check or revise the status of their active tickets, enter information, and upload screen captures or relevant files. Technical support services are delivered at a substantial discount off Progent's ordinary Level 1 technical support rates, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 IT specialists to resolve complex issues. To find out more, visit Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Desk Augmentation Service enables your business to expand your existing Help Desk staff by splitting delivery of Help Desk services transparently between your in-house support personnel and Progent's nationwide roster of PC support technicians and subject matter experts. Progent's co-managed Support Desk service is based on a co-sourcing support solution utilizing the number one professional services automation tool for managing service requests and ticketing, establishing ownership, tracking progress, and producing management reports. To learn how Progent's Call Desk Augmentation Services can enable your business to deliver best-in-class desktop support to your teleworkers, visit Progent's Call Desk supplementation Services.
Cybersecurity for At-Home Workers
Work-from-Home employees typically utilize their own computers and usually work in an unsecured physical area. This situation multiplies their susceptibility to cyber attacks and calls for judicious configuration of firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, intensive user education, and the creation of policies based on best practices. Progent's seasoned team of data security solutions experts can help you to design, configure and manage an effective cybersecurity solution that guards critical information assets in networks that incorporate telecommuters.
Firewalls enable companies to build a network that can be securely accessed by local users as well as by an at-home workforce, mobile workers, vendors, customers, and other stakeholders. Next-generation firewall devices permit you to configure and manage different access rights to various groups of users and to expand your network and modify your security as your business evolves and as cyber threats become increasingly sophisticated. Progent supports both new and older firewall devices from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall integration expertise, see firewall configuration and support expertise.
Online Endpoint Monitoring makes it easy to track the various devices used by an at-home workforce and either reject or identify and mitigate modern threats such as ransomware. With ProSight Active Security Monitoring services, a lightweight agent is installed on every secured endpoint, monitoring all activity and using state-of-the-art AI technology to identify zero-day attacks at inception. When an attack is discovered, ProSight ASM immediately disconnects the impacted device from the corporate network to contain the malware. Since the ProSight Active Security Monitoring software agent is autonomous, endpoint devices remain secure even when they are not connected to the Internet. To learn more about ProSight ASM, see remote endpoint monitoring for an at-home workforce.
Progent's Duo MFA services utilize Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Google Android, and other out-of-band devices. Using Duo 2FA, when you sign into a protected application and give your password you are asked to verify who you are on a device that only you possess and that is accessed using a different network channel. A broad range of out-of-band devices can be utilized for this added means of ID validation such as an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You may register several validation devices. To learn more about ProSight Duo two-factor identity validation services, refer to Duo MFA two-factor authentication (2FA) services for remote workers.
Security Audits can assess the vulnerability of your information system to all types of outside and local security attacks for an environment that includes remote workers. Progent can run online, automated cybersecurity analysis software for quickly and economically uncovering a broad range of security weaknesses that can be surfaced via the Internet. Progent's security assessment consulting services, which can be provided by security professionals with top certifications including CISM, ISSAP, and GIAC, can help your company to evaluate your workflows and governance policies and assess your network architecture to allow you to design the highest level of security for your remote workers.
Download White Paper: Securing a Work-From-Home (WFH) Environment
To view or download a white paper describing critical things to focus on for securing a network that incorporates work-from-home staff, click:
Securing a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for At-Home Workers
The field of Data Protection involves backing up and restoring vital data so as to prevent data loss and reduce recovery time in case of storage failures resulting from equipment breakdowns, software glitches, user mistakes, malware, or other causes. Dependable data protection strategies can be particularly challenging to architect and maintain in hybrid networks that incorporate private data centers, cloud resources, and an at-home workforce.
- Backup/Restore solutions for remote workers must cover multiple types of user-owned endpoints. Progent offers quick online access to experts knowledgeable about a wide array of platforms for protection Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, tablets and handhelds. Leading backup/restore products maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up resources spread across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery service that uses cloud-based storage and features granular restore and unified management.
- Disaster Recovery/Business Continuity plans commonly envision circumstances that require a rapid switch to telecommuting. Progent's senior disaster recovery preparedness consultants and business continuity specialists can assist your company to develop, document and validate a DR/BC strategy that addresses the process of switching to telecommuting.
Unified Management for Remote Workers
Microsoft has renamed and rebundled its endpoint management platforms under the title Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing local computers. Endpoint Manager features a centralized solution for safeguarding critical data by controlling onsite, mobile, and home-based endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting mobile computers and applications. Remote endpoint computers can be user owned or business owned. Network admins managing the enrolled endpoint devices of telecommuters can use Intune to provision and authenticate applications on devices, push patches and certificates, configure rules for permission to access data and networks, manage passwords, establish VPN tunnels, determine how teleworkers share information, set up threat protection, ensure security compliance, and erase corporate information from lost, stolen or deactivated devices. Intune can be used with iOS, Android, Windows, and macOS/OS X computers. For information about Microsoft Intune and how Progent can help you to use this platform to administer the devices of your at-home workers, visit Intune teleworker endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management product that allows network administrators to keep offsite endpoint devices current and protected. Workspace ONE uses VMware AirWatch for unified endpoint administration combined with VMware's Horizon virtual software delivery platform for access control, app management, and setup management of endpoint devices. Workspace ONE operates with devices powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product via a one-time purchase. Top capabilities of Workspace ONE include rapid remote provisioning of new laptops, quick onboarding of new users, policy set up and enforcement for all categories of devices, unifies reporting and analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud services. For information about Progent's support services for VMware Workspace ONE, see VMware Workspace ONE remote endpoint management expertise.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient work-from-home solution for your Brisbane, Queensland organization, phone
An index of content::
Largest Sun Solaris Security Firms
Urgent Solaris Network Security Audit
If your company operates a Solaris environment or a mixed-platform computer system, Progent's CISM and ISSAP-certified security specialists can assist your entire organization in a broad range of security areas such as security administration procedures, security design and models, connection management systems and techniques, software development security, operations security, physical security, communications, network and web security, and workplace recovery planning. CISM and CISSP stipulate the core competencies and international standards of knowledge that information security professionals are required to possess. These certification offer IT management the confidence that consultants who have achieved their CISM, CISSP or ISSAP qualification have demonstrated the experience and knowledge to offer effective security management and consulting help.
24x7 Exchange Server 2003 On-site Support
Exchange Server 2003 Computer Consulting
Progent's Microsoft Certified professionals offer expert support for major implementations of Microsoft Exchange Server. Progent's consultants can help you prepare for multi-location Exchange Server 2007 rollouts or upgrades and can provide local technicians to assist enterprises with installations of Microsoft Exchange in the or any area covered by Progent's engineers.
Catalyst Switch IOS-XR Online Support
Top Rated Network Consultant Catalyst 3650 Switch
With Cisco Catalyst switches for small and medium-sized companies, Cisco allows companies to realize the full benefits of adding intelligent services into their IT infrastructures. Cisco's switch technology makes it possible to enable features to make your network infrastructure highly robust to accommodate real-time requirements, expandable to support future growth, secure enough to protect restricted data, and designed for prioritizing and managing traffic flows to optimize network operations. Progent's Cisco certified engineers can show you how to pick out and deploy Catalyst switches that make sense for your company. Also, Progent's CISM and CISSP certified security specialists can help you create a comprehensive protection plan and configure Cisco Catalyst switches so they help enforce your security policies. Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2960 switches, Catalyst 3560 switches, Catalyst 4900 switches, and Catalyst 6500 Series Switches.
Migration Consulting Sun Solaris
Award Winning Solaris-Windows Upgrade Consultant
Progent can assist you to design and execute a smooth migration from a Solaris-powered information environment to a network powered by Windows and capable of running Microsoft's powerful office productivity products, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and software development specialists can assist you to guard your data and minimize productivity discontinuity by developing an effective migration strategy that protects your current investments in Sun Solaris application and technology. UNIX-to-Windows migration support expertise available from Progent include analysis of current environment, migration planning and testing, Microsoft Exchange migration services, information and application migration, and processor and media transition and economization.
Engineers Metro Ethernet
ISP Service Plan Selection Consultants
Progent can provide the cost-effective services of online Internet connectivity experts to help your company to assess or update your ISP services so your Internet access solution meets your business needs. Services available from Progent's engineers include assessment of your current bandwidth utilization, vendor and plan comparison and ordering, network provisioning, and overseeing a seamless move to a new ISP and/or service arrangement. Provisioning can include optimizing existing routers and switches and deploying new ones, setting up firewalls, and designing dependable Border Gateway Protocol architectures.
SQL Server SSAS Online Technical Support
Setup and Support SQL Server 2016 Migration
SQL Server 2016 introduces major improvements in performance, scale, security and compliance, high-availability, BOYD integration, plus integrated BI. New features include PolyBase for processing structured and unstructured files in one appliance for big data applications, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and centralized control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can provide remote and onsite expertise to assist organizations of all sizes to configure, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Exchange 2007 Edge Server Configuration
24 Hour Microsoft Exchange Remote Technical Support
Progent's expert consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2007 migration strategy that avoids network disruption, reduces long-term service demands, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and design services include expertise with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Exchange 2007 Server.
Microsoft Access Contract Programmer
CCIE Expert Certified Microsoft Access development Professional
Progent offers affordable online consulting services for all releases of Microsoft Access including desktop and browser-based versions and can provide advanced assistance for application programming, database conversion, performance optimization, report design, and troubleshooting. Progent also offers custom webinar training for Access application programming and database administration.
Cisco CCNP Career
Computer Consulting Job
If you are a network consultant with technical support experience, joining Progent and helping our clients will enhance your abilities through collaboration with our team of mutually supportive, high-output consulting experts. Progent's concentration on providing IT expertise and technical support to small and midsize businesses will give you the opportunity to work in depth with decision makers and add tangibly to the success of dynamic companies. In addition, Our virtual office network offers the most advanced tools for off-site support and wireless access to allow you to deliver speedy solutions when you take on mission-critical issues.
IT Services Cisco PIX to ASA upgrade
Firepower Management Center Onsite Technical Support
The new ASA 5500-X Series of firewalls with Firepower Services offer substantially more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can assist you to maintain your legacy PIX or ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, integrate, tune, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft 365 Gmail migration Integration
Hybrid Microsoft 365 Exchange integration Support Services
Microsoft allows you to create transparent hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have some Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can provide occasional expertise to help you through stubborn technical issues and also can provide extensive project management outsourcing to make sure your hybrid Exchange initiative is successfully completed on time and on budget.
ISA Server Integration
Microsoft Proxy Server Support
Progent's certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with many offices, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to assist your company in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your network protection requirements without overly restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.
MS Microsoft Virtual Server Specialist
Microsoft Virtual Server 2005 Consultancy
Microsoft Virtual Server, hosted on the Windows Server 2003 operating system and powered by technology originally developed by Connectix, delivers the power necessary to accomplish server consolidation, application upgrade, and server quarantine projects via virtualization techniques in an enterprise-class IT environment with advanced scalability, manageability, and reliability. Microsoft has targeted Virtual Server at companies who want to improve ROI in application development and piloting, migration from outdated line-of-business software, and hardware consolidation. Progent's professional Virtual Server experts can assist your IT staff to evaluate and integrate MS Virtual Server 2005.
macOS Configuration Professionals
Integration Consultant Mac
Progent provides national online phone support and consulting services for businesses who operate Apple Mac OS X networks or whose IT systems feature a combination of Mac with Microsoft Windows technology. Progent's experts can provide Apple macOS and OS X users a range of services such as desktop support, upgrading to the latest version of Mac OS X from legacy versions of macOS and Mac OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help your business with iPhone and iPad synchronization and troubleshooting, or moving to iCloud. Remote technical support offers maximum leverage for your information technology budget by protecting user productivity and shortening the time billed for network analysis and repair. Sophisticated online access tools and skilled technicians and engineers allow Progent to solve most network problems without squandering time and money by going to your site. In the vast majority of cases your network problems can be remediated over the phone or via a combination of telephone help and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP premier security specialists to assist you with the most challenging system problems.
Professionals Firewall
ASA 5505 Firewall Computer Engineer
Progent's CCIE-certified network infrastructure consultants can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, administer, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
Offsite Workers Cloud Integration Technology Consulting
Offsite Workforce Cloud Integration Support and Setup
Progent can help small and medium-size businesses to provision their at-home employees with seamless integration with cloud services.
Consultants Project Planning
Project Management Consultant
For enterprise project management assistance, Progent can provide the services of veteran information technology professionals with decades of background in IT management, application development, and business process design for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management expertise to help enterprise customers follow best practices to ensure that strategic projects are successfully completed on time and on budget.
NetApp MetroCluster Consultancy
Immediate Consulting MetroCluster Switch Integration
Progent can provide enterprise customers the services of a certified NetApp consultant to deliver remote or onsite support for NetApp's entire family of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN storage environments efficiently following best practices.
Immediate CCSP Computer Network Service Company
Small Business IT Outsourcing Cisco Certified Security Professional (CCSP)
Progent provides customers access to engineers who have been awarded some of the IT industry's most prized credentials. Progent believes that clients have the right to be sure that their IT support providers have formal testing as well as broad practical field experience so that Progent's customers can engage Progent's support with trust. Often, vendor credentials such as the CCIE confers priority for substantially better vendor assistance than is offered to uncertified consultants, allowing Progent to offer customers a better class of computer service. In addition, recognized certifications such as CISA or ISSAP for network security can aid corporate customers to show compliance with regulatory requirements by using the services of accredited IT professionals.
24 Hour Services Microsoft Teams with Outlook
Specialist Microsoft Teams firewall
Progent can help you to design an upgrade to Teams from Skype for Business Online and install, administer, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
SCCM Boundary Groups IT Consultants
SCCM and Windows 10 Remote Support Services
System Center Configuration Manager automates software deployment and updating, simplifies compliance settings control, inventories network resources, protects against company data leakage, provides health monitoring, allows secure end-user self service, and offers a single point of control for managing multi-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration experts can help you with any aspect of planning, installing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid environments.
Microsoft Certified Expert Exchange Server 2019 On-site Technical Support
Exchange 2019 Cloud Voicemail Professional
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 for hosting Exchange; designing high availability architecture for a local, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Hyper-V; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook.
Biggest Cisco VoIP Phones and Contact Center Remote Technical Support
7800 Series IP Phone Integration
Progent's Cisco CCIE-certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Computer Security Specialist Check Point Software
Check Point UTM-1 Edge Security Consultancies
Progent's Check Point consultants can help you choose and deploy Check Point Software Firewall utilities and hardware based on Check Point Software's technology to offer an economical and effective security defense for your IT network. Progent can also show you how to integrate other Check Point technologies including ZoneAlarm and Check Point UTM-1 firewalls with security products from other vendors and provide a central stop for continuing network support, maintenance, education, and consulting expertise.
Aironet Outdoor Wi-Fi Access Point Consultant
Aironet On-site Support
Progent's Cisco CCIE wireless network consultants offer online or onsite integration and debugging services to help your organization to plan, configure, upgrade, optimize, manage and debug Aironet wireless access point deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build a seamless enterprise-wide connectivity solution that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, placement and setup of Aironet Wi-Fi access points to work with your unique workplace layout, building structure, and expected network traffic.
Consultant Price Consultants
Consulting Hourly Rate Integration Consultants
Progent's pricing model is to bill for phone service and on-premises visits by the minute. As a result, you are charged only for delivered support. Progent does not demand a higher rate for after-hours or urgent service, and within California or in regions where Progent provides in-person support, Progent does not bill for travel except for emergency support where on-site time is less than four hours. Also, Progent applies no initialization charge and asks no retainer for support services delivered during normal business hours. Many service organizations demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity eliminates big bills for fast repairs so you won't be tempted to allow minor problems to stay unaddressed.
Power Map Development Companies
Microsoft BI Stack Developer Firm
Progent offers remote and onsite expertise to help your organization with any phase of business intelligence reporting from troubleshooting or enhancing applications to planning and deploying a comprehensive BI solution. Progent's management reporting experts can help you to support your current BI system, help you to upgrade reports from a discontinued reporting product to a current solution, and deliver as-needed online training to meet your individual requirements. Progent’s business reporting consultants offer experience in all popular business analytics reporting platforms including the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Designer.
Online Support Aironet Ruggedized APs
Aironet 2700 Access Point Network Consultant
Progent's Cisco certified wireless networking experts can provide economical remote and onsite support for legacy and modern Wave 2 Aironet Wi-Fi APs and Progent can help your business to plan and manage Wi-Fi solutions that incorporate indoor and outside/ruggedized Aironet APs.
Juniper J2320 Router Security Consultancy
Juniper J Series Gateway IT Services
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Service Desk Management Support Support Outsourcing
Remote Technical Support Support Desk Outsourcing Services
Progent provides several essential kinds of Helpdesk services including Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals offers your customers instant access to a reliable support group with years of experience delivering phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's focus is on earning the support Call Center a positive reputation as a solid contributor to business performance. Progent's target is to fix and not merely record problems.
Backup Exec Firewall Support
Veritas Network Security Audit
For smaller businesses, network security and information assurance and regulatory compliance is too complex to master yet too dangerous to overlook. The largest largest institutions have been breached, and the top cloud service providers have on occasion been knocked out. It looks like there's no place to run. Progent has made it affordable for smaller businesses to carry out vital IT security tasks successfully by offering the benefit of billed time to the closest minute with no minimum billing for remote help. You can have the help of a world-class computer expert to deliver just the help you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help your business with any aspect of system security including vulnerability audits, malware screening and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and creating a complete security strategy.
Professionals SharePoint 2016 Federated Search
Microsoft Certified Partner SharePoint Backup and Recovery Network Engineer
Progent's Microsoft-certified SharePoint consultants can provide affordable online and on-premises consulting expertise, software development, and technical support services for businesses of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Microsoft SQL Server 2014 Technology Consulting Services
Support SQL Server 2014 In-memory ColumnStore
SQL Server 2014 includes significant enhancements in critical areas such as performance, uptime, security, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates transparently with all types of applications including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and on-premises services that include planning, configuration, administration, troubleshooting, and application development services to enable organizations of any size to achieve fast return from their SQL Server 2014 investment.
24-Hour Support and Help Work at Home Cloud Integration
At Home Employees Cloud Integration Professionals
Progent can assist small and mid-size businesses to set up their at-home workforce with efficient access to cloud resources.
Emergency Computer Network Providers Kansas
Information Technology Consultants North Dakota
Progent’s National Support Center provides national remote assistance for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support experts offer phone support and remote secure network access to isolate and repair network problems rapidly and affordably. The scope of IT experience represented by Progent's staff of nationwide support engineers allows Progent to escalate even the most difficult problems to appropriate experts as required.
Remote Troubleshooting Blackberry Integration
802.11ax Remote Consulting
Progent's Wireless Consulting Services provide a fast, affordable way for businesses of any size to deploy, manage, monitor and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Top Network Security Scan Professional
Top Ranked Wireless Security Inventory Specialist
Progent has put together two low-cost service packages intended to enable small businesses to get an impartial network security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, an engineer administers an extensive examination of your IT infrastructure from outside your firewalled perimeter to determine potential weaknesses in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security engineer runs a system scan from a secure computer within your company firewall to assess the risk to inside assaults. The two security inventory packages are configured and executed from a secured remote site.
Part-Time Jobs Freelance Cisco Consulting
Award Winning Contract Cisco Consulting Job
Progent is hiring a variety of on-staff employees such as motivated MCSEs; system consultants who have Cisco CCDP or CCIE credentials; and specialists in advanced system architecture with backgrounds in mobile connectivity, wireless networking, non-stop environments, business continuity planning, data protection, and server virtualization. Progent is also looking for desktop support technicians, off-site service specialists, and CISSP or CISA accredited security consultants. Progent is also hiring experienced managers able to perform efficiently in Progent's dynamic, virtual office model. Progent contracts independent consultants with in-depth knowledge and hands-on background in important information technology topics beyond Progent's primary service focus. Our Experts Group hires independent consultants who can provide consulting and development support for line-of-business applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess specialized expertise with popular operating systems such as Linux, Apple OS, or Sun, or offer expert skills in areas like telecommunications, web site design, Electronic Data Interchange, web commerce, or database management. Freelance contractors certified by Progent cooperate with Progent's full-time engineers to deliver end-to-end IT services for small business networks.
Solaris with Windows Consult
Solaris with Windows Engineers
If your company operates a UNIX, Linux, or Sun Solaris network or a mixed-platform network, Progent's CISA and CISM-premier consultants can assist your entire organization in a broad array of security topics including security administration procedures, security design and strategies, connection control systems and methodology, applications development security, operations security, physical security, communications, network and web security, and workplace recovery planning. CISM and CISSP stipulate the core skills and worldwide standards of performance that network security managers are expected to master. These accreditations offer IT management the confidence that consultants who have earned their CISA or CISSP qualification have the background and knowledge to offer effective security management and consulting help.
Small Company Computer Consultants
Network Consulting Small Office Network
If you have a company network with 10 to 50 desktop clients, Progent's network outsourcing services save your company from over-reliance on single independent consultant while giving you cost-effective and reliable access to enterprise-class technical support. By providing network consulting service when you require it, providing advanced knowledge for key technologies, offering value-added support such as automated server monitoring, and charging only for support you use, Progent gives you an economical solution for optimizing the productivity of your small business information system. Progent is the intelligent way for small organizations to create and maintain a robust and safe information network and to have fast access to the experienced support ordinarily available only to businesses who are able to support a large internal IT organization.
Select Topic: