Brisbane, Queensland Microsoft Certified Consulting
Microsoft SharePoint Server Integration and Application Development
SharePoint is a full-featured solution that uses browser-based portals to promote collaboration and knowledge delivery by offering policy-based access to content, business process efficiency, and consolidated mechanisms for searching for corporate-wide business data. Microsoft SharePoint Server is closely connected with familiar Microsoft Office programs, messaging, and browsers to deliver consistent user environment that simplifies the way people work with business data and with one another. With Microsoft SharePoint you can quickly design secure and dependable portal sites that aggregate and display important business intelligence from a variety of sources via integrated mechanisms such as Wikis, blogs, and service cards. SharePoint's Report Center contains a special document database for Excel workbooks, SQL reports, dashboards, and a selection of additional classes of relevant reports.
SharePoint Server is designed on a standardized, scalable architecture with support for web functions and interoperability standards such as XML and Simple Object Access Protocol. Microsoft SharePoint Server features rich programming interfaces and event managers for lists and multimedia documents. These features enable integration with existing environments and provide the ability to support third-party technology.
Progent's Microsoft-certified consultants offer Brisbane, Queensland businesses economical remote and on-premises expertise for planning, deploying, and managing successful SharePoint Server installations that will dramatically enhance important aspects of your organization's IT system including web portals, enterprise search, forms-driven business operations, delivery of business intelligence, and content management. Progent's Power BI integration experts can help you utilize SharePoint information to build modern visualizations to produce actionable Power BI business analytics reports and dashboards.
Progent can help your IT team you to design, deploy and administer Microsoft SharePoint environments that combine local and cloud infrastructure. (Find out about Progent's Azure hybrid cloud solutions.)
SharePoint 2019 Server Solutions Expertise
SharePoint Server 2019 offers the modern look and feel of cloud-hosted SharePoint Online, providing a crossover product that bridges the classic experience of SharePoint 2016 and the modern SharePoint environment. Progent's certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and on-premises consulting expertise, software development, and troubleshooting services for organizations of any size who want to upgrade to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers design and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based infrastructure into a cohesive information management system. To find out more, see SharePoint 2019 and SharePoint Online Support.
SharePoint 2016 Migration Services
SharePoint Server 2016, intended for onsite installations of the SharePoint content management platform, offers deep integration with Azure-hosted SharePoint Online and Office 365 to enable hybrid network models that transparently unify local and cloud-based resources and services. Additional enhancements include fast deployment with the MinRole feature, increased scale, higher performance, stronger cybersecurity, enterprise analytics via Power BI integration, and a more engaging client interface for collaboration and sharing. Progent's Microsoft-certified SharePoint consultants can provide affordable online and on-premises consulting expertise, software development, and debugging services for organizations of all sizes who intend to upgrade to SharePoint 2016 or SharePoint Online from prior versions of SharePoint. To learn more, see SharePoint 2016 Migration and Hybrid Deployment Support.
SharePoint 2013 Consulting and Programming Support
Progent has been delivering SharePoint support since the initial product was published more than a a dozen years, and Progent has the scope of IT know-how to help businesses of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that add significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can help you to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from another collaboration solution; decide if an on-premises, Cloud-based or hybrid configuration is most sensible for your company; and select the most appropriate version of SharePoint 2013 for your applications. Progent offers comprehensive project management outsourcing or can assist in specific tasks related to your SharePoint 2013 migration. To find out more, see SharePoint 2013 Consulting and Development Services.
SharePoint 2010 Consulting and Programming Services
SharePoint 2010 includes major enhancements in all capability areas such as web infrastructure, collaboration, search, content management, business analytics, and codeless application development. Progent's Microsoft engineers offer cost-effective online technical support and programming services to assist your business to design, deploy, manage, and maintain SharePoint 2010 environments that can feature portals, extranets, document management applications, blogs, data marts, business information systems, enterprise search, workflows, and other tools that enhance teamwork. To learn more, see SharePoint 2010 Consulting and Development.
Microsoft SharePoint Server 2007 Help
SharePoint Server 2007 is an advanced portal platform for efficiently connecting people, groups, and data. SharePoint Server 2007 provides a common resource for your employees or customers to access, manage, share, and manipulate relevant data, documents, and software and to interact with one another. It enables quicker and better decisions, more effective sharing across teams, and more streamlined business processes.
Find out more about Progent's SharePoint Server 2007 support.
SharePoint 2003 Support Expertise
SharePoint Server 2003 is an enterprise portal solution for making the connection between business data and the individuals and groups who work with it. Microsoft SharePoint 2003 offers a single site for your workers or customers to access, control, display, and work with vital information, files, and software applications as well as with one another. SharePoint Portal Server 2003 promotes faster and better management choices, more efficient sharing across groups, and more efficient operations for your business. Find out additional information about Progent's SharePoint Server 2003 engineering services.
If you wish to ask Progent about technical assistance for MS SharePoint Server technology, call
Progent's Consulting Services for Microsoft Platforms
For businesses of all sizes in Brisbane Queensland, Progent's Microsoft-authorized experts offer low-cost online network assistance and IT consulting support for the entire family of Microsoft .NET Enterprise Servers. Progent offers Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Microsoft Windows Server 2012 R2 planning and deployment assistance, Windows Server 2008 R2 consulting, and Windows 2003 Server upgrade help. Progent's migration, integration, optimization, and consulting capabilities include system design, deployment, and administration outsourcing for
project management and documentation, local and off-site
technical help and network diagnosis,
Help Desk Call Center Support, comprehensive
security consulting, turn-key
outsourcing, and
ProSight Virtual Hosting services.
Progent's System Center 2016 consultants include System Center 2016 Operations Manager (SCOM 2016) specialists, Microsoft System Center 2016 Configuration Manager (SCCM 2016) consultants and Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) hybrid cloud management consultants who can assist your organization to design and deploy Microsoft's platform for centralized management of hybrid cloud networks that combine physical datacenters and cloud services.
Progent in addition can deliver a wide range of remote PC desktop support services such as Windows 10 planning consulting, Microsoft Windows 8.1 consulting, Windows 7 technical support, moving to 64-bit computing, moving to 64-bit computing, integrating Microsoft Office 365, and streamlining PC desktop image creation.
In case your Brisbane Queensland company requires urgent online help from a Microsoft certified consultant, visit Progent's Urgent Online Network Help.
An index of content::
Firewall patch management Specialist
iPhone patch management Engineers
Progent's support services for patch management provide businesses of any size a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, such as scanners, network infrastructure appliances such as routers and Wi-Fi APs, and IoT devices such as sensors and robotics.
Configuration SQL Server 2019 Enterprise
SQL Server 2019 Big Data Cluster Online Help
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and on-premises consulting, application development, and debugging services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist you plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud components into a cohesive intranet system.
Symantec Security Firewall Audit
Top Security Tech Services Symantec Raptor
Progent's Symantec consultants can assist you to support legacy Symantec firewall and VPN appliances including the Symantec Raptor and VelociRaptor family or show you how to upgrade to more recent firewall technology. Progent can also help you design and execute a comprehensive security plan that can incorporate firewall and VPN appliances and utilities, outsourced security and virus defense services, server and application monitoring software, and documented policies and processes. Progent has the expertise to be your one-stop source for continuing network support, administration, training, and security consulting.
Great Plains Migration Online Technical Support
Expert Microsoft Certified Dynamics GP Power BI IT Consulting
Key characteristics of Microsoft Dynamics GP/Great Plains accounting include a modular design that allows you to buy only the functionality you need, a standards-based foundation based on Microsoft technologies to safeguard your investment and provide a tightly interconnected environment, advanced reporting services that permit you to track all operations, income and spending and sales patterns, integration with Microsoft Office to enable access to corporate data, the ability to integrate data from almost any database or desktop application into Microsoft GP, plus an open architecture that makes it easy to develop custom applications. Progent can help you configure and maintain a reliable, secure server and communications infrastructure to support Dynamics GP/Great Plains, and can offer expert GP/Great Plains consultants to help you convert the powerful features of Dynamics GP/Great Plains accounting into a high-value business management solution.
Exchange 2000 Upgrade Consultant
Microsoft Exchange 2000 IT Consulting
Progent is one of the most qualified IT support companies for designing email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small businesses receive the full advantages of Microsoft Exchange Server 2000 under common situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 management.
Top Quality Microsoft Teams PBX integration Consult
Consultancy Microsoft Teams certificate management
Progent can assist you to plan a migration to Microsoft Teams from Skype for Business and install, administer, and debug a cloud-based or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
64-bit Migration Consultants
64-bit Processing Engineers
Progent’s Microsoft-certified consultants can assist you to update your servers and/or workstations from 32 bits to 64 bits. Progent can help you to understand the risks and benefits of migrating to 64-bit processing, design an affordable migration strategy that minimizes business interruptions, and provide inexpensive, expert online help to assist your company to configure 64-bit operating systems and applications on your existing computers.
Microsoft Windows 8.1 Evaluation Remote Troubleshooting
Specialist Windows 8.1 Wireless
Windows 8.1 is designed to run on computers from smartphones and tablets to engineering workstations. An abundance of new and improved capabilities, such as its touchscreen support and iconic tile user interface, provide a wide range of advantages for companies who know how to put them to work. Progent's Windows consultants can assist get your organization up to speed with Microsoft Windows 8.1 and show you how to derive significant competitive value from the product's many technical enhancements.
Amazon MWS integration Programming
Contract Programmer Amazon Marketplace Web Service development training
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their reach, reduce their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and expedite your ROI.
Skype for Business and Quality Dashboard Consultancy
Expert Microsoft Certified Skype for Business Video Interop Server Consultant Services
Progent's consultants offer online and onsite expertise for companies of all sizes to assess the benefits of migrating to Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to design a local, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office; set up HA solutions; interface Skype for Business with your PSTN gateway; and integrate other collaboration systems such as Cisco Video Interop Server. Progent's certified data security consultants can assist you create and validate a security environment for your Skype for Business deployment that is compliant with regulatory standards.
SPS Engineer
Microsoft Office SharePoint Server 2010 Remote Support
Progent's Microsoft-certified experts can show you how to rationalize the business case for deploying Microsoft SharePoint Server 2007, consult with you on the most appropriate version of Microsoft SharePoint Server for your application, provide setup and integration services, assist you to install MS SQL Server as a back-end DBM, improve your network integrity, integrate your off-the-shelf and customized application software to work with Microsoft SharePoint Server 2007, design a company-wide security strategy that incorporates portal technology, and provide maintenance and Help Desk services.
Red Hat Linux Integration Support
Debian Linux Online Technical Support
Progent's Linux support experts provide small and mid-size businesses and software developers assistance with administering and maintaining Linux computers that run with Microsoft-powered technology. Progent offers your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This wide array of expertise offers you a convenient one-stop source to help you create and manage a protected and robust cross-platform network and communications environment that supports Linux and Microsoft coexistence by combining Microsoft Windows with major Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Remote Computer Support Consulting Services
24x7 Support IT Consultant
For mid-size businesses who need network consulting services, Progent can deliver a variety of alternatives such as on-site help, remote assistance, off-site Call Center, round-the-clock support with remote network monitoring, emergency staff augmentation, site relocation support, application development, and professional consultation. For medium-size companies in California or other areas covered by Progent's field engineers, Progent provides professional onsite help for solving network issues quickly and affordably.
Microsoft Certified Expert SharePoint Server 2010 Technical Consultant
SharePoint Server 2013 Technical Consultant
Progent's Microsoft-authorized experts can help you rationalize the business justification for implementing SharePoint 2007, advise you on the most appropriate edition of SharePoint Server for your circumstances, provide configuration and integration services, help you to set up MS SQL Server as a supporting DBM, optimize your network infrastructure, integrate your off-the-shelf and custom application software to operate with SharePoint Server 2007, develop a company-wide security strategy that includes portal solutions, and deliver troubleshooting and Help Desk support.
Aironet 4800 Access Point Technical Support Services
Aironet Wave 2 Wi-Fi Access Point IT Services
Progent's Cisco CCIE Wi-Fi network consultants offer remote or onsite configuration and troubleshooting services to help your organization to design, implement, upgrade, tune, administer and debug Aironet Wi-Fi AP environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also help you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to build an enterprise-wide connectivity foundation that is simple to manage and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, placement and setup of Aironet wireless access points to work with your unique workplace layout, building structure, and anticipated workloads.
Great Plains Software Programming Company
Visual Basic for Applications Programmer
For custom application creation, Progent can provide software design consultants to write business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages such as Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Internet Information Services to create company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a broad range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Expertise for IT Service Providers On-site Support
On-site Technical Support Expertise for IT Service Providers
Progent's Support Program for IT Service Firms lets you take advantage of Progent's information technology engineers while retaining your own service brand as a seamless extension of your IT services team.
Exchange 2003 Server Migration Consultant
Setup and Support Microsoft Exchange
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Microsoft Exchange 2003 migration plan that minimizes productivity downtime, reduces ongoing support demands, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-location migrations, Progent has the experience to finish your move rapidly and affordably. Progent's Exchange 2003 support, troubleshooting, and design offerings include expertise with the configuration of outside vendor enhancements of Exchange Server 2003 that are in keeping with your business needs.
Microsoft System Center Operations Manager Technical Consultant
Comprehensive Event Management Consulting Services
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, enhancing and troubleshooting SCOM environments and can provide companies of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that provides the performance and resilience needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or onsite technical support to assist you to fix serious issues uncovered by Microsoft SCOM 2012.
Train Apple Motion
Training Apple Motion
Progent's Mac experts can support the creative aspect of Mac computing by providing consulting services and training in graphics, sound, and motion video. Progent's consultants can provide help in a range of Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.
Microsoft Experts System Center 2016 Endpoint Protection Technical Support
System Center 2016 Support Outsourcing
Small to middle size businesses can now get all the benefits of Operations Manager 2007 and in addition have fast access to Progent’s Microsoft Certified network support experts. With Progent's economically priced network support programs, small and midsize organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small business information systems world-class reliability, security, and productivity.
Azure integration Engineers
Microsoft Certified Consultancy Azure enterprise hybrid cloud solutions
Progent can help small companies to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify network management and lower hardware expense. Azure includes a comprehensive library of public cloud services and Progent can help you to understand the benefits and restrictions of different cloud networking models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure that you avoid the common mistakes small organizations make when moving to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN connections and also to integrate Apple iOS devices and Google Android handhelds.
SharePoint Online Consulting
Urgent SPS 2016 Network Consultants
Progent’s Microsoft-certified experts can provide small and medium sized companies IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and data. SharePoint Portal Server offers a common location for your employees or customers to connect to, organize, share and manipulate useful data, documents, and applications and to interact with one another. It allows quicker and better decisions, more effective sharing across teams and more streamlined business practices. The primary goal of SharePoint Server is to bring together, in a productive way, all of the many sources of information available inside and without an organization. Windows SharePoint Services join employees, customers, workgroups and major tasks with the information they’ve created in a way that makes data convenient to locate, download and re-use.
Offsite Workforce Infrastructure Support and Integration
Work at Home Infrastructure Technology Consulting Services
Progent can assist small and medium-size businesses to plan, set up and debug the network infrastructure for telecommuters.
Network Consultant Catalyst 802.11ax AP Upgrade
24-7 Cisco EWC for Catalyst 9100 AP Network Consulting
Progent's Cisco Catalyst 802.11ax Wireless Access Point experts can provide economical remote and onsite support for Catalyst Wi-Fi 6 wireless access points (WAPs).
Best Cisco ASA Firepower Integration Support
Immediate Cisco Firepower integration On-site Support
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and include unified management of advanced security capabilities such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help you to design and carry out a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's cloud-based services to create and centrally control IT ecosystems that span branch offices, data centers, private clouds and public clouds.
Notebook VPN Network Consulting Services
Mobile Laptop Guru
Progent's remote connectivity and wireless synchronization experts can assist you to design and deploy secure access solutions for off-site desktop PCs, notebooks, and smartphones so they work tightly with your information network, enabling your business to improve the efficiency of your off-site workforce.
Onsite Technical Support Dynamics GP Custom Software
24x7x365 Online Technical Support Dynamics GP Software Development
Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create specialized mission-critical programs and eCommerce environments that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting services can help you create reports that allow you to analyze your business more effectively, transforming uncooked data into valuable understanding of your business.
Remote Management Professionals
Consulting HP Lights-Out 100c Remote Management Card
Remote server management cards give network managers complete control over a server without the requirement for a personal visit. Using these management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to plan, deploy, and manage a high-availability company network that incorporates remote server management cards and Progent can utilize these remote management cards to provide low-cost remote technical assistance. Progent is familiar with a number of remote management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote server management cards.
Wisconsin Online Troubleshooting
Nevada Network Support Technician
Progent’s Technical Response Center (TRC) provides nationwide extended hours remote troubleshooting for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer after-hours phone support and online direct network connection to troubleshoot and resolve technical problems quickly and economically. The scope of technical experience available from Progent's staff of country-wide service engineers makes it possible to escalate even the toughest problems to qualified specialists as required. For urgent issues, the TRC tries to answer your request for service in less than one hour.
SharePoint Engineer
SharePoint Server 2013 Online Help
Progent's Microsoft-authorized experts can show you how to evaluate the economic case for deploying SharePoint Server 2007, consult with you on the most appropriate edition of SharePoint Portal Server for your circumstances, offer setup and deployment expertise, assist you to install Microsoft SQL Server as a back-end database, optimize your network infrastructure, integrate your off-the-shelf and customized application software to operate with SharePoint Portal Server 2007, design a comprehensive security strategy that incorporates portal technology, and provide troubleshooting and Help Desk services.
Microsoft Certified Partner Windows Server 2019 Windows Defender ATP Network Engineer
On-site Technical Support Windows Server 2019 Windows Defender ATP
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can assist you to plan and deploy a disaster recovery system built around Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
macOS Connectivity Online Technical Support
Network Consulting Mac Architecture
Progent's Apple Mac support engineers can help you with a wide array of network foundation issues including system architecture, remote and mobile access, internetwork compatibility, security, and new technologies including VoIP and fast wireless connectivity. For business networks based solely on Mac OS X or for systems that use a combination of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and size to handle the complexity of designing, configuring, and supporting a network infrastructure that is robust, secure, productive and aligned with your corporate goals. Progent can help you deploy Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Apple's Xsan SAN solution. Progent can also provide certified experts to support Cisco routers and switches.
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