Fast Remote Troubleshooting for Brisbane Queensland Information Networks
Immediate Online Support for Brisbane NetworksFor businesses located in Brisbane Queensland, Progent provides online technical support for information systems based on any combination of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified engineers have delivered remote support to businesses in every state in the U.S. (See testimonials from Progent's customers.) Progent also offers the expertise of Cisco CCIE-certified network specialists to solve challenging infrastructure problems, plus the assistance of CISSP-qualified security consultants to handle advanced security design and diagnostic jobs.

Progent's remote technical support engineers offer exceptional value because they have the real-world experience and are equipped with the sophisticated technology required to resolve the majority of network problems rapidly. This lowers direct expenses since service calls require minimal chargeable consulting minutes. Online support also avoids the cost of sending an engineer to your site. Your organization saves even more in indirect costs by reducing or eliminating system downtime and associated losses resulting from business disruption, upset clients, unproductive workers, and distracted management. Progent's advanced remote technical support expertise is especially valuable for businesses that depend on public clouds for critical network infrastructure or software like Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud, or where onsite support may not be useful.

Progent's billing policy for remote support is structured to stretch your network support dollar. Progent bills by the minute for telephone-based assistance, so you are billed just for the support that you actually get. Unlike typical online support firms, Progent asks for no initialization charge or minimum fees. Progent's one-minute billing unit and simple model for pricing do away with scenarios where speedy. minor solutions somehow turn into large tabs. Progent's penchant for disposing of problems quickly means your business saves money.

Progent's Remote Consulting and Technical Support Expertise
Over the years, Progent has refined an arsenal of customized tools and proven processes that ensure the highest degree of efficiency for remote engineering help and repair for computer networks of any size. Progent provides safe Virtual Private Network support for gateways from a variety of leading companies such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity permits the staff of Progent's remote service group to interface to your computer system without violating corporate security.

Progent's advanced customer support database application includes comprehensive histories describing the service that Progent's clients have been provided. Progent's authorized service personnel have access to the specifics of all help delivered to every customer by every Progent consultant. This archive of issues and resolutions is stored as a quickly searchable support database that enables Progent's remote support professionals to communicate their knowledge company-wide to make sure that the effectiveness of Progent's technical support improves daily. Progent's extensive list of certifications and close relationships with major industry leaders including Cisco and Microsoft make available additional vast technical support knowledge bases and permit priority response from manufacturers' in-house product engineers so Progent's remote consulting experts can come up with the most efficient resolutions in the least time.

Online support available from Progent to companies in Brisbane Queensland include:

ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent offers a selection of low-cost, fixed-price services designed to enable small and medium-size organizations to benefit from the same advanced technology used by some of the industry's top enterprises. The ProSight series of network monitoring and management services covers all critical aspects of information technology such as email protection, security and compliance, automated backup/recovery, infrastructure health monitoring, VM hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior analysis tools to guard endpoint devices as well as servers and VMs against modern malware assaults like ransomware and email phishing, which routinely escape legacy signature-matching anti-virus products. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to automate the entire malware attack progression including blocking, detection, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP deployment that addresses your organization's specific requirements and that allows you prove compliance with government and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent action. Progent can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has worked with advanced backup/restore technology companies to create ProSight Data Protection Services (DPS), a selection of management outsourcing plans that deliver backup-as-a-service. ProSight DPS products automate and track your backup operations and enable non-disruptive backup and fast restoration of vital files, applications, system images, plus VMs. ProSight DPS helps you protect against data loss caused by equipment breakdown, natural disasters, fire, cyber attacks such as ransomware, human mistakes, malicious employees, or application bugs. Managed backup services available in the ProSight DPS selection include ProSight Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight ECHO Backup based on Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can help you to determine which of these fully managed backup services are most appropriate for your network.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's support services for software and firmware patch management offer businesses of any size a flexible and cost-effective solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information network. In addition to optimizing the security and functionality of your computer environment, Progent's patch management services allow your in-house IT staff to concentrate on line-of-business projects and tasks that derive the highest business value from your network. Find out more about Progent's software/firmware update management support services.

  • ProSight Duo Two-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Protected Single Sign-on (SSO)
    Progent's Duo authentication service plans incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo enables one-tap identity verification on iOS, Android, and other personal devices. Using Duo 2FA, whenever you sign into a protected application and enter your password you are asked to confirm who you are on a device that only you possess and that uses a different ("out-of-band") network channel. A broad selection of devices can be utilized for this second form of authentication including a smartphone or wearable, a hardware token, a landline phone, etc. You can register several validation devices. To learn more about Duo two-factor identity authentication services, visit Cisco Duo MFA two-factor authentication services for access security.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security vendors to provide centralized management and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays within your corporate firewall. For more information, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map out, track, optimize and troubleshoot their networking appliances like switches, firewalls, and access points as well as servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always current, captures and displays the configuration of almost all devices on your network, monitors performance, and sends alerts when potential issues are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating devices that require important updates, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating efficiently by tracking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT personnel and your Progent consultant so any potential problems can be addressed before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the apps. Because the environment is virtualized, it can be moved easily to a different hardware environment without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard information about your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can save up to 50% of time spent searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size businesses to get an unbiased assessment of the health of their network. Powered by some of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the deployment of your core infrastructure devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a more manageable Active Directory (AD) system. Both also include a year of cutting-edge remote network monitoring and management. Advantages can include easier network management, improved compliance with data security standards, higher utilization of IT assets, faster troubleshooting, more dependable backup and restore, and increased uptime. Read more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service based on a phone discussion with a Progent backup/recovery expert. The interview is designed to help evaluate your organization's preparedness to stop or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information concerning your existing security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to build a cost-effective security and backup/recovery environment that meets your company's needs. For details, visit The ProSight Ransomware Preparedness Report Service.

Special Support Services Offered by Progent
Progent can provide the services of world-class online consulting professionals for special IT projects. Billing charges for longer-term development or consulting tasks are set based on the level of expertise of the consultants involved. Progent's background in these important areas of information technology enables clients to complete critical initiatives economically and on schedule. Progent's project-based online engineering services include:

  • Help Desk Call Center Services
    Progent's Call Center support alternatives for businesses with environments that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux products include full-service Call Center services, shared Helpdesk services, and Help Desk consulting. Progent's Standard Help Desk Services provide smaller businesses an end-to-end service desk solution that manages all aspects of online Level 1 desktop support from initial requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Progent provides service desk support at a substantial discount from Progent's regular desktop service rates, and Progent can provide the additional option of rapid on-demand escalation to subject matter experts to handle challenging problems.

    Progent's Help Desk Call Center consulting support can guide you in building an efficient new Help Desk or revamping your current one, selecting or enhancing Help Desk Call Center application software to meet the special needs of your company, or adding temporary online personnel to supplement your internal Help Desk resources during high-demand scenarios such as software migrations, major updates, or rolling out brand new business software.

    Progent's Help Desk Call Center staff of seasoned information technology experts provides your computer users in Brisbane Queensland rapid contact with an effective technical support resource with substantial background delivering telephone-based support and remote troubleshooting for computer environments powered by Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux products. Progent's mission is to earn the Call Center the reputation as a key contributor to company success, and Progent's aim is to solve and not simply document technical issues.

  • Business Applications Services: Training, Custom Programming, and Troubleshooting
    Progent's Applications Consulting staff provides remote and in-depth consulting expertise and education in specific application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also can provide consulting, customization, and training for Microsoft applications including CRM, MS Office Project, Microsoft 365 Word, and Office Excel. To find out more information concerning Progent's consulting, custom programming, and education services, go to Progent's Applications Experts Team.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the management of hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10 clients; cohesive management of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer advanced remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new deployment of Microsoft System Center 2016, expand or optimize an existing one, migrate efficiently from a previous release of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent offers organizations in Brisbane Queensland remote IT infrastructure monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure Operations Manager to suit your business so your IT support is proactive rather than reactive. By detecting looming issues before they result in downtime, system monitoring can ward off disruptive and expensive service crises. Progent can also provide help with server and infrastructure monitoring utilities such as Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft networks, or networks based on a mix of OS platforms.
How Your Brisbane Business Can Contact Progent's Remote Support Professionals
To get in touch with Progent about emergency phone-based support with Windows, Apple macOS and OS X, or Linux/UNIX environments, visit Progent's Nationwide Phone-Based Support, telephone 1-800-993-9400, or see Contact Progent. For companies and new ventures in Brisbane Queensland, Progent's phone-based computer support specialists are ready to deliver professional and economical IT help the instant your company requires it. More than 15 years of delivering online technical assistance has led to Microsoft Partner status for Progent's consultants and has allowed Progent to acquire world-class troubleshooting skills and to fine tune remote connectivity technology to solve IT problems quickly while eliminating the cost and lost productivity that comes with in-person support visits.

Even if your Brisbane office relies on a local freelance support technician or employs an in-house IT staff that can handle typical network issues, ProgentÔŅĹs Microsoft certified engineers can still provide a convenient and seamless remote extension of your local resources in cases when your regular IT support personnel either don't have the time or the experience to resolve unexpected system emergencies or especially complicated integration projects.

Details of Progent's Online Network Services for Brisbane Queensland
Progent's online help, remote troubleshooting, network security expertise, and network management services offer businesses in Brisbane Queensland the greatest leverage for your support budget. Whether you require occasional phone help and Internet-based troubleshooting or full-time Help Desk support and network management, Progent's professionals can provide your office enterprise-level network support while allowing you to avoid the expense and administration overhead of maintaining a large internal IT organization. Highlights of Progent's National Remote Support services include:

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, depth of technical background, fine tuned support software, and understanding of enterprise networking allow businesses to escape the limitations of excessive dependence on smaller service firms, independent freelance service providers, or over-stretched internal resources.

Progent adds value by providing:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Premier experts average more than a decade of real-world professional background, at the front lines of network support, performing a wide variety of IT projects for a large array of customers. Every Progent support professional shares a proven collection of personal best practices which are combined into company-wide leading practices training that Progent instills in its support personnel. This guarantees that you get not just expert IT help, but also a consultant with proven approaches for applying computer knowledge to fix actual network problems efficiently.

  • Value Pricing
    Progent's pricing policy is to charge for remote support and in-person help per minute. Consequently, you are invoiced just for received services. Progent does not demand a higher rate for off-hours or emergency service, and inside California or in areas where Progent offers on-premises service, Progent does not charge for travel time except for urgent support where on-site time is less than four hours. Also, Progent imposes no initialization charge and asks no retainer for services delivered during regular working hours. Many service firms impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large invoices for quick fixes so you won't be tempted to allow simple problems to stay unaddressed.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching clients to resolve problems that are within their scope, Progent can concentrate on offering high-value skills where Progent faces few competitors. Businesses who utilize trusted independent consultants or who employ internal IT staffs benefit when Progent passes on knowledge about new technology and proven processes to make their networks more robust, secure, and efficient.

  • 24x7 Server Monitoring with MS Operations Manager
    Progent is one of the only IT service companies to provide round-the-clock system tracking services powered by Microsoft Operations Manager. Microsoft System Center Operations Manager allows your network support to be anticipatory rather than reactive. By uncovering potential issues before they cause lost productivity, system monitoring can save your IT network from painful and expensive service losses.
How Does My Business Start Getting Remote Computer Help from Progent?
To initiate Progent's online help offerings or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT support, go to Immediate Network Support.

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    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by checking the health of critical assets that drive your IT network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT personnel and your assigned Progent consultant so that all potential issues can be resolved before they can disrupt productivity.

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    The sophistication and integration requirements of Microsoft Windows Servers calls for an IT consulting firm with practical expertise and in-depth familiarity with planning and integrating seamless, end-to-end network technology solutions. The background of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic objectives. Progentís consulting services can help you with planning, deploying, administering, and supporting Windows Server solutions that increase the business value of your computer network. Progentís consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.

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    ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can eliminate as much as half of time spent trying to find critical information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it.

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    Years of background providing Microsoft expertise and Cisco network consulting has allowed Progent to develop an unmatched capability for serving branch offices that need IT help with the responsiveness common to with small companies but which offers effective communications, thorough documentation, and compliance with enterprise IT standards. If your corporation has a branch office situated anywhere in California or any area covered by Progent's engineers, Progent can provide a broad array of on-premises and off-site IT support services and network architecture assistance.

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    Progent's Reseller Program for IT Service Firms lets you use Progent's information technology engineers while retaining your own brand as a seamless extension of your network services team.

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    Progent can help your business to understand the wealth of subscription options available with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent supports cross-vendor environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to create and manage hybrid solutions that transparently combine on-premises and cloud products and services.

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    Progent's Microsoft-certified experts have 20 years of background providing e-mail and unified telecommunications/email solutions for companies. Progent provides affordable Exchange Server support services to strengthen email security and virus defense, achieve fault tolerant email, and implement remote and wireless email connectivity. Progentís Microsoft Exchange consulting and support offerings can assist you in planning and deploying a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.

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    Progent is a certified Altaro partner and can plan and manage an implementation of Altaro O365 Backup to safeguard your O365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.

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    Progent's temporary staff augmentation services enable businesses to meet the need for IT support personnel without dealing with the costs and hassle associated with identifying and hiring experienced technical workers and without increasing your permanent head count.

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    Progent's Microsoft-certified SQL Server 2019 experts can help you to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid online or on-premises contact with experts in system planning and integration, application development, SQL Server management, and cybersecurity.

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    Progent's Cisco-certified CCIE network infrastructure consultants can assist you to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software consulting.

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    Microsoft Office System Network Designers

    Progentís IT outsourcing packages provide affordable computer consulting for small businesses. Whether it involves planning system infrastructure, creating an internal Help Desk or outsourcing a one, deploying an updated email platform, monitoring your system, or creating a web-based business application, outsourcing your network engineering services can reduce expenses and minimize risks, permitting network support budgets to grow in a more moderate and controlled fashion than is feasible by building up a large, all-purpose internal IT organization. Progentís Outsourcing White Paper and flyers show how Progent can enable you to build a secure and highly available system architecture for your vital applications based on Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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  • Remote Help and Support Information Transfer Microsoft, Cisco and Security Certified Experts IT Training Specialists

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    Windows 2003 Online Troubleshooting

    Progent's certified Windows Server 2003 engineers offer computer help and expert consulting for the entire line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Windows Server 2003 upgrade, configuration, update, and support offerings include network design, installation, project management, on-premises and remote network support and troubleshooting, Call Center services, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.

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  • SQL Server 2012 Migration Technology Consulting Microsoft Denali Technology Consulting Services

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    Progent offers organizations of all sizes enterprise-class IT remote or in-person consulting for information systems powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also can provide security expertise for companies ranging from the small office to the worldwide enterprise.

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    24 Hour OS X Computer Engineer

    Progent's consultants offer Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and email expertise, security services, and custom training. Progent can assist clients to migrate to macOS from OS X or other earlier editions of OS X and Progent can offer expertise with Apple Mac application software. Progent can also assist your business with iPhone integration and iPad synchronization, or moving to iCloud. For computer networks based solely on Apple macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of designing, integrating and supporting a network environment that is available, secure, efficient and aligned with your organization's business goals.

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    Progent can provide onsite training designed for individuals who want to broaden their knowledge of the macOS and OS X operating system, Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one webinar training for macOS and Mac OS X application software.

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  • Expert Microsoft Certified System Center 2016 Virtual Machine Manager Support Services
    SCVMM 2016 and VMware ESXi Professional

    System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network management tools and is intended to offer a centralized mechanism for deploying and managing virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can help businesses of any size with any aspect of building, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, help you upgrade efficiently from older releases of Virtual Machine Manager, design processes for creating and installing VMs and hosts, implement fault-tolerant compute and storage clusters, connect your datacenter infrastructure with public clouds, configure virtual switches and load balancers, develop and debug PowerShell scripts, and help you assess the strategic business benefits of new capabilities like Storage Replica and Shielded VMs. Progent's certified virtualization professionals can provide advanced Windows Hyper-V consulting and VMware ESXi support.

  • Windows Server 2016 Virtual Machine Load Balancing Technology Consulting Windows Server 2016 Workgroup clusters Online Troubleshooting
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