Immediate Remote Troubleshooting for Brisbane Queensland Computer Systems
Immediate Remote Help for Brisbane NetworksFor organizations in Brisbane Queensland, Progent offers remote technical support for computer systems based on any combination of Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Certified professionals have delivered online troubleshooting to businesses in all 50 states in the U.S. (See recommendations from Progent's clients.) In addition, Progent can furnish the consultation services of Cisco CCIE-qualified engineers to handle challenging infrastructure problems, plus the services of CISSP-certified cybersecurity consultants to handle high-level security design and diagnostic jobs.

Progent's remote support experts offer excellent leverage due to the fact that they possess the real-world background and are equipped with the advanced technology necessary to solve most network issues quickly. This lowers immediate costs because service calls use up fewer billable consulting minutes. Remote support also avoids the expense of sending a consultant to your site. Your company saves additionally in indirect expenses by minimizing or eliminating network downtime and associated costs resulting from business disruption, upset clients, unproductive employees, and de-focused management. Progent's advanced remote consulting know-how is particularly helpful for organizations that depend on public clouds for vital infrastructure or software like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite IT support may not be useful.

Progent's pricing policy for remote support is designed to stretch your IT service dollar. Progent bills by the minute for phone assistance, so you owe only for the support that you actually get. Unlike many online service companies, Progent requires no service activation fee or minimum job duration. Progent's one-minute billing unit and simple policy for pricing avoid scenarios where quick repairs manage to turn into major tabs. Progent's penchant for handling technical issues quickly means you spends less cash.

Progent's Remote Consulting and Technical Support Expertise
Over the years, Progent has fine tuned an array of customized tools and proven processes that promote the highest degree of efficiency for online help and troubleshooting for IT systems of any size. Progent provides secure Virtual Private Network support for gateways from a variety of leading vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology permits the consultants of Progent's remote service group to interface to your network remotely without violating system security.

Progent's sophisticated service reporting application keeps extensive documentation of all support that Progent's customers have been provided. Progent's authorized engineers have access to the details of all help rendered to every customer by every engineer. This archive of trouble tickets and fixes is stored as an easily searchable proprietary database that allows Progent's online support experts to share their experiences with the whole team to ensure that the value of Progent's support improves over time. Progent's extensive list of accreditations and close relationships with major industry leaders such as Cisco and Microsoft open up other extensive technical knowledge bases and allow fast access to manufacturers' internal engineering staff so Progent's remote consulting specialists can determine the best solutions quickly.

Remote services offered by Progent to businesses in Brisbane Queensland include:

Progent's ProSight Subscription-based IT Services for Small and Mid-size Businesses
Progent provides a family of affordable, fixed-price services designed to allow small and medium-size businesses to benefit from the same cutting-edge IT solutions used by many of the industry's top enterprises. Progent's ProSight portfolio of network management outsourcing services addresses all critical areas of information technology such as email protection, behavioral-based threat defense, automated backup and disaster recovery, network infrastructure management, virtual server hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior-based analysis tools to defend endpoints as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus products. ProSight ASM safeguards local and cloud resources and offers a single platform to address the complete malware attack lifecycle including filtering, detection, mitigation, remediation, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection services deliver ultra-affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, device control, and web filtering via cutting-edge technologies incorporated within a single agent managed from a unified console. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP environment that meets your organization's specific needs and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require urgent attention. Progent can also assist your company to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables fast restoration of critical files, apps and virtual machines that have become unavailable or corrupted due to component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can provide world-class support to configure ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FINRA, and PCI and, when needed, can help you to restore your business-critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading data security vendors to provide web-based management and comprehensive security for all your email traffic. The powerful structure of Email Guard combines cloud-based filtering with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further level of inspection for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map, track, optimize and debug their connectivity appliances such as switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and manages the configuration of virtually all devices on your network, tracks performance, and generates alerts when issues are discovered. By automating complex network management activities, WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, locating devices that need critical updates, or identifying the cause of performance problems. Learn more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by tracking the state of vital assets that power your business network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT personnel and your Progent engineering consultant so any looming problems can be addressed before they have a chance to impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual host set up and maintained by Progent's network support experts. Under the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be ported easily to a different hosting solution without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard information related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can eliminate as much as half of time wasted searching for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you’re planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to obtain an unbiased assessment of the health of their network. Powered by some of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits help you see how closely the deployment of your core infrastructure assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits such as a cleaner Active Directory environment. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include lower-cost network management, better compliance with government and industry security regulations, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and higher availability. Learn more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief interview with a Progent backup/recovery expert. The fact-finding interview is designed to assess your organization's ability either to block or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information about your current security profile and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy a cost-effective security and backup/recovery environment that aligns with your company's requirements. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Services Offered by Progent
Progent can provide the skills of seasoned remote consulting professionals for special information technology programs. Billing charges for ongoing consulting tasks are determined based on the level of expertise of the consultants assigned. Progent's background in these special areas of information technology enables clients to execute critical projects within budget and on schedule. Progent's special online engineering solutions include:

  • Help Desk Expertise
    Progent's Help Desk programs for businesses with environments that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux products include full-service Call Center services, co-managed Help Desk support services, and Call Center consulting. Progent's Standard Help Desk Services provide smaller businesses an end-to-end service desk solution that manages all aspects of online Level 1 desktop support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Progent provides call desk services at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent can provide the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging problems.

    Progent's Call Center consulting services can support you in establishing an efficient new Help Desk or enhancing your current one, identifying or modifying Help Desk software products to handle the special needs of your business, or adding temporary online staff to reinforce your internal Help Desk resources to handle unusually busy scenarios like software transitions, major upgrades, or installing new applications.

    Progent's Help Desk Call Center staff of veteran network consultants gives your customers in Brisbane Queensland fast contact with a large network service group with extensive background providing telephone-based help and remote repair service for IT systems that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's mission is to earn the Help Desk recognition as a major contributor to company performance, and Progent's target is to solve rather than just document IT problems.

  • Applications Support: Training, Custom Development, and Troubleshooting
    Progent's Applications Experts Team offers remote advanced engineering support and training in specific application areas such as ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also offers consulting expertise, custom programming, and training for popular Microsoft applications including Microsoft CRM, MS Office Project, Microsoft Office 365 Word, and Office 365 Excel. For additional information about Progent's consulting, customization, and training services, visit Progent's Applications Experts Services.

  • Unified and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; cohesive integration of mixed-OS environments that incorporate Linux, Hyper-V and VMware; and expanded cloud support including tighter integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer world-class online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to plan and install a new deployment of System Center 2016, expand or tune an existing one, upgrade smoothly from a prior version of System Center, or debug your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent offers organizations in Brisbane Queensland online IT infrastructure monitoring by providing System Center 2016 Operations Manager consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can tune Operations Manager to suit your business so that your network maintenance is proactive and automated. By exposing possible problems before they expand into crashes, remote monitoring can minimize disruptive and expensive network breakdowns. Progent can also utilize server and infrastructure monitoring utilities such as Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Windows environments, or environments that support a mix of operating systems.
How Your Brisbane Company Can Contact Progent's Remote Service Professionals
To get in touch with Progent about emergency phone-based expertise with Windows, macOS and OS X, or Linux computer systems, go to Progent's Urgent Phone-Based Help, call 1-800-993-9400, or visit Contact Progent. For organizations and startups in Brisbane Queensland, Progent's online network support specialists are ready to provide effective and economical system help the moment your organization requires it. More than a decade of providing remote tech support has led to Microsoft Partner certification for Progent's consultants and has helped Progent to develop high-end troubleshooting capability and to fine tune online connectivity technology to repair network problems quickly while avoiding the expense and lost time associated with on-premises support calls.

Even if your Brisbane company works with a regular independent support technician or maintains a full time IT staff that know how to handle ordinary network issues, Progent’s Microsoft certified engineers are available to offer a convenient and seamless virtual extension of your local resources for situations when your regular IT support personnel either don't have the availability or the knowledge to deal with sudden system crises or especially complex integration problems.

Features of Progent's Remote Network Support for Brisbane Queensland
Progent's phone help, Internet-based repair, system security consulting, and network administration services give companies in Brisbane Queensland the greatest leverage for your support investment. Whether you require occasional phone help and remote network repair or full-time Help Desk call center services and system administration, Progent's professionals can provide your office enterprise-level network support while allowing you to eliminate the cost and administration overhead of maintaining a large internal IT organization. Key features of Progent's National Remote Support services include:

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, range of technical knowledge, refined remote support tools, and familiarity with enterprise networking enable businesses to escape the limitations of excessive dependence on smaller service firms, independent freelance consultants, or over-stretched in-house resources.

Progent adds value by offering:

  • Proven Methodology
    Progent’s staff of Microsoft and Cisco Premier Certified consultants average longer than a decade of hands-on professional experience, at the front lines of IT support, performing a broad variety of IT tasks for an extensive array of customers. Each Progent support professional shares a refined set of personal best practices which are combined into shared best practices standards that Progent instills in its consulting personnel. This guarantees that you get not only expert technical skills, but also a consultant with field-tested methods for using technical knowledge to solve actual network problems rapidly.

  • Value Pricing
    Progent's pricing model is to bill for online service and in-person help per minute. As a result, you are charged only for delivered support. Progent does not demand a higher rate for off-hours or priority service, and within California or in regions where Progent offers on-site service, Progent does not charge for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent imposes no initialization fee and asks no retainer for support services provided during regular working hours. Many service firms demand large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big bills for fast solutions so you will not be tempted to allow minor problems to stay unaddressed.

  • Information Transfer
    Progent practices knowledge transfer from Progent's consultants to clients. By teaching clients to deal with technical issues that are within their comfort zone, Progent can focus on providing hard-to-find services where Progent faces few competitors. Businesses who utilize familiar independent service providers or who maintain internal IT personnel benefit when Progent transfers knowledge about new technology and proven methodologies to make their IT environments more reliable, secure, and efficient.

  • Remote Server Monitoring with MS System Center Operations Manager
    Progent is one of the few IT service firms to offer 24x7 remote monitoring services based on Microsoft Operations Manager. Microsoft Operations Manager causes your computer maintenance to be proactive rather than reactive. By anticipating possible problems before they result in lost productivity, network monitoring can save your IT network from painful and costly availability losses.
How Does My Business Start Receiving Remote Technical Help from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for IT help, go to Immediate Technical Support.



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    Progent's compensation model is built on revenue sharing, so just like working as an independent consultant, your income is directly driven by your work effort. Certain of our support staff stress lifestyle issues and elect to consult at an easy pace, using our flexible schedule to pursue individual enthusiasms like mountain biking, car racing, snow boarding, fishing, vacations, or sharing free time with family and friends. Others take advantage of the opportunity to make major dollars via hard effort and long days. Progent completely supports either end of the spectrum plus everything in between.

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  • MS SQL Server 2008 Outsourcing Specialist MS SQL 2008
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    • Specialists Windows, UNIX, Solaris
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    If your company is producing UNIX or Linux software in an environment that includes Windows-based processors, desktops, and office productivity products, Progent offers full-service IT outsourcing that allows you to concentrate on your field of high-value know-how while avoiding the continual hassle of maintaining your business network. By using automated network monitoring and by delivering remote and in-person assistance when your company needs it, Progent represents an affordable alternative for supporting an IT system that provides high dependability, security, and efficiency. Progent's developer assistance offerings include full-service network support outsourcing, virtual server infrastructure, online and on-site support and troubleshooting, 24x7 monitoring, and Helpdesk services.

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  • Microsoft Certified CIO Integration Microsoft Certified CIO Remote Consulting

    • Part-Time CIO Specialist
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    Progent can provide small businesses with an information management expert who can function as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you deploy appropriate technology to improve business processes so they align more closely with your business goals. Your business can develop and install a well conceived IT plan without incurring the cost of a full-time senior IT executive.

  • Microsoft Certified Migration Company Microsoft Certified Computer Outsourcing Consultants

    • Engineer Private Cloud Virtual Datacenter Hosting
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    Progent's Private Cloud Hosting and Management service provides comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the maximum level of availability and expandability and is also easy to move to any data center. Progent's Private Cloud Hosting and Management services are built upon proven virtualization techniques that enable small and midsize companies with multi- platform environments to save significantly on the expense of capital equipment, infrastructure maintenance, and network management while achieving enterprise-class reliability and an unmatched degree of vendor flexibility.

  • Microsoft Certified Partner Windows Server 2019 Windows Defender ATP Integration Windows 2019 Hyper-V IT Services
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    • Altaro VM Backup Local Setup and Support
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    Altaro VM Backup software offers small businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud architectures and also enables cost-effective cloud backup to Azure Block Blob storage. Top features include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, item-level recovery capability for individual files and emails, extensive support for Windows Cluster Shared Volumes and vCenter for handling larger environments, and the ability to leverage Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is an Altaro partner and offers a wide range of consulting services to assist you to design, deploy, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup software.

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    • Microsoft SQL Server Remote Support
    MS SQL Firewall Audit

    Progent's certified SQL Server application programmers and DBAs offer online expertise to assist organizations of all sizes to create, administer, and maintain applications based on Microsoft's SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server consultants can provide support for any element of the application life cycle in solutions that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.

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    Progent's Cisco-certified Wi-Fi networking consultants offer online and onsite consulting and troubleshooting services to help your organization to design, install, administer, optimize, and repair Wi-Fi deployments that incorporate Cisco's Meraki APs. Progent's consultants can also help your organization to plan and deploy hybrid environments that integrate on-premises and cloud-hosted services and that deliver easy access, advanced security, unified management, and consistent operation for all your mobile and desktop endpoints.

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    • Exchange Server 2019 Network Consultant
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    Progent can assist your organization in any phase of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 Core for hosting Exchange; planning HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.

  • Postini Design and Installation Top Ranked Postini Design and Installation
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    Progent is among the most expert network consulting firms for integrating email and messaging systems based on Exchange 2000. Progent is skilled in helping small businesses derive the full benefits of Exchange Server 2000 for typical situations such as upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.

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    • Windows, UNIX, Solaris Network Consultants
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    If your business operates a UNIX, Linux, or Sun Solaris network or a multi-OS computer system, Progent's CISA and CISM-premier security specialists can assist your entire enterprise in a broad range of security topics such as security administration procedures, security design and models, access management products and methodology, software development security, business processes security, physical security, telecommunications, infrastructure and web security, and business continuity planning. CISM and ISSAP define the fundamental skills and worldwide standards of knowledge that network security managers are expected to master. These accreditations give IT management the assurance that those who have achieved their CISM or ISSAP certification have demonstrated the background and theory to deliver world-class security support and consulting help.

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    Progent offers consulting services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall product that aligns with your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate smoothly to current WatchGuard firewalls.

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    Progent is one of the most expert network support companies for integrating e-mail solutions powered by Exchange 2000 Server. Progent specializes in helping small and mid-size companies get all the benefits of Microsoft Exchange 2000 for typical scenarios including updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.

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    Progent offers fast and affordable remote access to an authorized Oracle DBA consultant or an Oracle software programmer. Progent can provide advanced DBA services for any version of Oracle's RDBMS platform and can also assist you to plan, build, enhance, or troubleshoot Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard replication technologies and ASM file/volume manager.

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    System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable uptime for key workloads by providing centralized, mixed-platform tracking of physical and virtual resources installed throughout local systems and private and public clouds. Progent's SCOM consulting team offers world-class remote and onsite support to assist organizations of all sizes to design, integrate, tune, update and troubleshoot SCOM 2016 deployments. Progent can help you to move to Operations Manager 2016 from earlier versions or from different monitoring products, or integrate a variety of monitoring tools into a cohesive infrastructure management ecosystem. Progent can also help you extend your SCOM 2016 environment to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.

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    • ProSight Hosting for Virtual Servers Consultancy
    ProSight Hosting for Virtual Servers Services

    Progent's ProSight Virtual Hosting combines advanced virtual server architecture, a state-of-the-art data center, and the technical expertise of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a complete information technology outsourcing solution that improves network availability and security, reduces management distraction, and saves money. With Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and key application servers supported within a safe and fault tolerant data center on a high-performance, high-availability virtual server set up and maintained by Progent's computer service professionals.

  • Suse Linux, Solaris, UNIX Technical Support Services Brisbane Brisbane Immediate Gentoo Linux, Sun Solaris, UNIX Remote Support Services
  • System Consultants Small Office Small Office Networking Specialist
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  • CCIE Expert Certified Brisbane-Gold Coast Small Business Network Consulting Company
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    • On-site Support Windows, UNIX, Solaris
    UNIX with Windows Professional

    Progent's UNIX family support services provide small and mid-size businesses and software developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This wide range of experience offers you a convenient single source to show you how to build and maintain a protected and robust cross-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by combining MS Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.

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    Progent's Cisco wireless VoIP phone configuration consultants offer online and on-premises support to help you create and manage a Cisco wireless VoIP phone deployment by delivering services that can range from troubleshooting the configuration of a wireless IP phone or access point to offering project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.

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    • Job Opportunities Microsoft Consulting
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    If you are an information technology consultant with technical support experience, joining Progent and working for Progent's clients will expand your abilities via interaction with Progent's staff of motivated, world-class consultants. Progent's concentration on offering IT expertise and technical help to small businesses will give you the chance to consult closely with business leaders and add tangibly to the growth of dynamic organizations. Also, Progent's virtual office environment offers the most advanced tools for off-site support and wireless connectivity to allow you to deliver speedy fixes when you take on mission-critical issues.

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    • Award Winning Anti-Virus Design and Installation
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    E-Mail Guard by Postini offers constantly upgraded spam and virus blocking, content filtering, and protection from email-based DHA attacks and DSA attacks. Progent is a Postini partner and support firm. If your company is too small to qualify for a standard Postini license, you can still have access to Postini’s Perimeter Management services through Progent’s E-Mail Guard spam filtering and virus defense aggregation offering. Progent’s expert e-mail security professionals can show you how to devise an email security plan that incorporates anti-spam and anti-virus technologies and processes.

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  • Urgent Consultant PST files and Outlook for Mac Award Winning macOS and Exchange Specialist
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    • Microsoft ISA 2004 Server Network Consulting
    ISA 2004 Standard Edition Server Technology Consulting Services

    Progent’s Microsoft certified professionals offer small and medium sized companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can protect your IT network from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as HTTP, which allows these products to detect many attacks that can get by traditional firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT security through expert planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified consultants can assist your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.

  • Virus Rollback Technology Professional Virus Rollback Services
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  • Windows Server 2016 Small Business Network Consulting Group Queensland Microsoft Windows Server 2016 Outsourcing IT Support
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    • Windows Server 2019 with Linux Support Services
    Windows Server 2019 and SCVMM Engineer

    Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant improvements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.

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