UNIX, Linux, Solaris, and Apple Mac OS X Technical Support
Brisbane Enterprise and Small Business Information Network Infrastructure
For small and midsize companies located in Brisbane Queensland, Progent offers help for networks powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a mix of UNIX and Windows platforms. Progent has delivered online troubleshooting to companies in all 50 states in the U.S. (See Progent's customer testimonials). In addition, Progent offers the expertise of Cisco CCIE network specialists for challenging connectivity problems, as well as the assistance of CISSP and CISM-accredited security consultants to help with advanced security architecture and business continuity planning.
Progent's online technical support engineers offer exceptional value due to the fact that they have the practical background and the sophisticated tools to solve most network problems quickly. Efficient support reduces immediate costs because solutions take up fewer chargeable consulting minutes. Remote support also avoids the expense of dispatching an engineer to your location. Your organization benefits even more in incidental costs by minimizing or eliminating system downtime and related losses resulting from business discontinuity, upset clients, idle employees, and de-focused management.
Progent's billing policy for remote help is structured to maximize the impact of your network support investment. Progent bills on a per-minute basis for telephone-based consulting, so you owe exclusively for the services that you receive. In contrast to many remote support firms, Progent requires no startup fee or minimum fees. Progent's per-minute billing unit and clean model for billing do away with situations where fast solutions manage to end up as large tabs. Progent's skill at disposing of problems efficiently results in your business spending less money.
Progent's Remote Service Tools
Through years of experience, Progent has fine tuned an arsenal of optimized technologies and field-proven processes which ensure the highest degree of efficiency for online engineering help and repair for small and midsize company information networks. Progent provides secure Virtual Private Network support for gateways from a variety of popular vendors such as Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN technology allows the engineers of Progent's remote service group to communicate with your company's environment remotely without violating corporate security.
Progent's sophisticated technical support database system keeps detailed records of the service that Progent's customers have been provided. Progent's staff consultants have access to the history of services provided to each Progent client by every engineer. This database of trouble tickets and repairs is stored as an easily retrievable support database that allows Progent's online technical professionals to share their knowledge company-wide to ensure that the effectiveness of Progent's technical support grows over time. Progent's high-level accreditations and working relationships with important vendors such as Cisco and Microsoft make available additional extensive technical databases and allow quick response from vendors' internal engineering staff so Progent's online service experts can come up with optimal solutions in the least time.
Initiate Online UNIX/Linux, Solaris, or macOS and OS X Technical Help from Progent
To get started with Progent's phone support in Brisbane Queensland or to find out more about Progent's phone support programs, contact Progent at
Online Support Services Available from Progent
Progent's online technical service engineers offer certified skills in a comprehensive set of disciplines. This breadth of technical skills permits Progent's engineers to tackle virtually any emergency that may occur in a small company network. Certifications awarded to Progent support experts in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials owned by Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional, and Design Associate.
To support businesses with mixed-operating system environments, Progent also offers the services of consultants with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include CISM Engineers, CISSP network security experts, and CISSP-ISSAP engineers.
Online technical support services Offered by Progent to small businesses in Brisbane include:
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UNIX, Linux, Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online support services address a wide array of information technology including system architecture, messaging systems, system and operational security, UNIX/Linux and Windows coexistence, virtual server technologies for server hardware consolidation and simplified administration, and migration from legacy systems to current Windows or Linux solutions. Progent's team-based approach to solving technical issues enables quick escalation, if necessary, to engineers with appropriate experience to tackle challenging scenarios. This accelerates repair of critical problems, minimizes lost productivity, and cuts support expense.Progent's UNIX/Linux support engineers can offer emergency remote assistance for resolving anomalies within UNIX/Linux networks based on popular derivatives of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX OS
- HP-UX
- BSD
- SCO UNIX
- SGI/Irix
- RedHat Linux
- SUSE Linux
- Debian-GNU
- Slackware
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Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Network Troubleshooting
The Cisco Certified Internetwork Expert credential is the highest accreditation for network infrastructure professionals, and certifies a person's network technology knowledge at the expert level. Cisco qualified CCIEs can handle the most intractable problems encountered in network infrastructure planning, deployment, administration, security, and troubleshooting. CCIEs work on a privileged basis with Cisco's internal product support engineers in isolating anomalies with IOS Software network administration tools and developing workarounds or identifying software patches. CCIEs provide exceptional value because their deep expertise allows them to resolve even the most difficult problems quickly. In typical cases, less seasoned service providers can struggle for hours or days with identical problems that a CCIE can fix in minutes.
Few consulting organizations make Cisco CCIEs accessible to help small and medium sized businesses. Progent can provide fast telephone access to a Cisco-qualified CCIE so your company can receive timely assistance for severe network problems that are lowering worker efficiency but are outside the experience of your regular network maintenance personnel. Progent's CCIE engineers can interface to your environment by means of the latest remote support tools to perform quick, safe, and economical analysis and repair.
Progent's Cisco CCIEs can provide consulting for the complete line of Cisco's industry-leading family of connectivity devices such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM modules, protected broadband and IS routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, wired and wireless Voice phones and systems, Catalyst switches, plus VPN solutions.
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Certified Windows Experts
Progent's Microsoft-expert remote service engineers offer computer system problem solving and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of support professionals who can help you with a broad variety of technology support services including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 set up,
MS Exchange 2019 deployment,
MS Exchange 2016 migration, Exchange Server 2013 consulting,
Exchange 2010 management,
SharePoint 2016 migration and hybrid integration consulting services,
SharePoint Server 2019 planning and deployment, Microsoft Teams expertise, Skype for Business Server planning and deployment consulting, Microsoft Lync Server 2013 management and Microsoft Office Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 administration and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) system monitoring,
Project Server and Server Online planning,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Progent in addition can deliver a broad array of online PC desktop support and troubleshooting services including Microsoft Windows 7 migration, moving to 64-bit workstation applications, configuring Office 2010, and streamlining desktop configuration.
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CISSP, ISSAP, and CISM Premier System Security Experts
Progent's qualified CISSP and ISSAP security consultants can provide a range of system protection services that can bolster the defenses of your UNIX/Linux, Solaris, Mac or Microsoft Windows environment against attacks or assist you to clean up rapidly following a serious penetration. Security consulting services available from Progent cover thorough security analysis utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Solar Winds tools and Hydra; fast recuperation from virus and worm attacks; integrating firewalls; establishing secure mechanisms for remote and mobile connectivity; protecting your email infrastructure from viruses, spam and directory harvest attacks; and instituting round-the-clock proactive monitoring.
- Hybrid Cloud Solutions
Progent offers advanced online consulting services to help organizations of any size connect their IT infrastructure with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can help your it team to design and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid network models that seamlessly combine on-premises IT assets along with public clouds. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of cloud migration services that include Office 365 integration with on-premises Exchange, Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform (GCP) integration expertise. Progent has more than 20 years of experience delivering high-level consulting expertise remotely, and Progent can help you complete your cloud integration projects quickly and within your budget.
Progent offers the skills of seasoned remote consulting professionals for special projects that small companies often request. Progent's charges for ongoing consulting tasks are set based on the qualifications of the engineers assigned. Progent's background in these special fields of computer technology enables customers to complete critical projects within budget and on time. Progent's special online consulting solutions include:
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Call Center Expertise
Progent's Help Desk Call Center support programs for small businesses with networks that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include comprehensive Call Center outsourcing, Virtual Help Desk services, and Call Center process consulting. Progent's Standard Help Desk Call Center services are well suited for small businesses who lack the money or time to assemble and manage an internal Help Desk but who require fast response from an effective Help Desk Call Center with proficient telephone assistance plus the in-depth expertise to escalate the most challenging trouble tickets to advanced consultants.Progent’s Help Desk sharing services allow your business to share the load for Help Desk support transparently between your IT team and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progent’s Help Desk sharing service is a collaborative service desk solution built around the leading professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, accountability, status tracking, and metrics.
Progent's Call Center consulting expertise can support you in building an effective new Call Center or improving your established one, identifying or customizing Call Center application software to handle the particular demands of your business, or adding occasional phone support personnel to supplement your internal Help Desk group to deal with unusually busy situations like software transitions, mass updates, or installing new applications.
Progent's Call Center team of veteran information technology professionals provides your clients in Brisbane Queensland immediate communication with a dependable network service group with substantial experience offering phone consulting and remote diagnostics for computer environments that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's focus is to give the Call Center perception as a major enabler of company efficiency, and Progent's goal is to fix instead of simply track technical issues.
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Applications Support: Education, Custom Programming, and Troubleshooting
Progent's Applications Consulting Group provides remote advanced engineering support and education in specific business application fields including ERP, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also offers consulting expertise, customization, and training for Microsoft applications such as Microsoft CRM, Office Project, Microsoft Office Word, and MS Office Excel. To find out more about Progent's consulting, custom development, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.Progent's Mac consultants can promote the artistic elements of Mac systems by delivering phone-based consulting services and training in imaging, sound, and video. Progent's consultants can provide help in a variety of Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and After Effects. Progent's Mac specialists can also help you with specific procedures like capturing or digitizing audio/video or configuring an audio/video production lab.
Online Network Monitoring Support
Progent offers businesses in Brisbane Queensland remote computer system monitoring services based on MS Operations Manager network monitoring and reporting, enhanced by Progent to fit your business so your IT maintenance is proactive and automated. By exposing looming problems before they result in downtime, remote monitoring can ward off stressful and costly service crises. Progent can also provide help with system monitoring tools like Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X networks, Windows networks, or networks that support a combination of platforms.
To get in touch with Progent about emergency remote assistance with UNIX, Linux, Solaris, or Apple macOS and OS X computer systems, visit Progent's Urgent Phone-Based Support, telephone
An index of content::
Catalyst Switch IPv6 Online Troubleshooting
Top Catalyst Ethernet Switch Professional
With the Catalyst line of switches for small and medium-sized companies, Cisco enables companies to realize all the advantages of adding smart traffic control to their networks. Cisco's switch product line allows you to deploy capabilities that make your IT network sufficiently robust to handle time-critical needs, scalable to facilitate future growth, safe enough to protect restricted data, and capable of prioritizing and controlling traffic flows to streamline system operations. Progent's Cisco certified engineers can show you how to pick out and integrate Cisco Catalyst switches appropriate for your company. In addition, Progent's CISA certified security specialists can show you how to develop a comprehensive security policy and configure Catalyst switches so they help support your security strategy. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst Express 500 switches, Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 Series Switches.
Cisco ASA 5500-X Firewall Consultants
Firepower Management Center Online Support Services
Progent’s certified Cisco IT security consultants offer high-level PIX and ASA Firewall consulting support including architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home businesses to scalable enterprise-level products, Cisco PIX and ASA Firewalls offer advanced security, performance, and high availability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built platform, minimizing common OS-specific security gaps.
VMware NSX and SRM Disaster Recovery Consultants
VMware vCloud Suite Technology Professional
VMware's NSX virtual network technology enables you to create complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high degree of automation regardless of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also permits non-intrusive testing for site recovery, updates and fixes and can produce reports to confirm complete service recovery, validate SLAs and demonstrate DR compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly restore the entire logical network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help your organization to plan, deploy, test and maintain a DR system based on VMware SRM and VMware NSX.
Cisco Access Point Expert
Online Cisco Certified CCIE Consulting Firms
Progent can assist you to deploy Cisco's networking products to build a robust basis for your local, private cloud, or hybrid-cloud data center and streamline operations in vital areas such as hardware consolidation, security and compliance, versatility, uptime, and recoverability.
Specialist Lync Server 2013 video conferencing
Microsoft Lync Server 2013 Technology Professional
Microsoft Lync Server 2013, rebranded Skype for Business, enables organizations of all sizes to create a centrally managed and protected communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web meetings with application sharing and whiteboard, as well as IP and PSTN telephony across a wide assortment of desktop and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can assist you to assess the advantages of Lync Server 2013, design an in-house, cloud-based (via Lync Online) or hybrid topology appropriate for your present and long-term plans, implement Lync Server 2013 in a way that expedites your ROI, and provide live webinar and on-premises training to your management staff and end users. Progent offers in-depth expertise in critical components of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to combine Lync 2013 with key Microsoft Office and Office 365 apps including Outlook clients and PowerPoint.
24x7 CIO Technical Consultant
Computer Consultant Chief Information Officer
Progent can supply small companies with an IT management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you integrate sensible technology to improve business operations so they align better with your business objectives. Your business can create and implement a well thought out information technology plan without absorbing the expense of a full-time senior IT executive.
Azure AD Multi-factor Authentication Information Technology Consulting
Active Directory Multi-factor Authentication Network Consulting
Progent’s consultants can assist you to plan and implement a smooth move from onsite Active Directory to cloud-hosted Azure AD or to a hybrid solution that deploys Azure AD Domain Services and AD Connect to centralize identity and access management for both on-premises and cloud resources.
Microsoft Live Communications Server Consultancy
Microsoft LCS Server Professionals
MS Communications Server delivers IM and presence as part of a scalable, world-class solution featuring enhanced security, seamless integration with other Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Communications Server allows cost savings and improved operational efficiencies, increased individual output, and stronger IP protection. MS Communications Server has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified IM and Presence consultants can provide online and on-premises configuration support and troubleshooting help for your Office Communications Server environment and can help you to assess the advantages of migrating to Skype for Business. Progent can also help you to design and execute a smooth upgrade that will add significant strategic value to your information network
Windows 2003 Server Computer Consulting
Microsoft Windows 2003 Remote Consulting
Progent's Microsoft-certified Windows Server 2003 consultants can provide computer support and IT consulting for the entire line of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, configuration, update, and support offerings include system design, deployment, project management, on-site and off-site technical support and repair, Help Desk services, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.
Small Office IT Technical Support Company
Cisco Expert Management Small Business
Progent's Microsoft and Cisco certified network consultants can provide advanced help with a wide array of technologies and can provide that expertise by phone nationwide or onsite in major cities throughout the country and anywhere in . Progent provides remote support for information systems powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a mix of Windows and UNIX-family platforms. Progent also offers the expertise of Cisco CCIE network specialists for complex network problems, as well as the the assistance of CISM-accredited security engineers to handle high-level security planning and troubleshooting. Progent has delivered remote troubleshooting to businesses in every state in the U.S.
Windows Emulation for macOS On-site Support
Computer Consultant Windows Applications on macOS
For businesses that have a mix of Mac and Windows desktops, there exist two basic solutions for using Windows-dependent applications on an Apple Mac: remote access to an actual Windows computer or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect a Mac to a remote Windows-based computer to run Microsoft Windows software and access network resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on a Mac system so you are able to run Windows software locally. Progent's macOS and Mac OS X technology support experts can assist your company to manage these products for running Windows programs on your Macs and can also help you to assess and configure third-party solutions for Windows platform emulation.
Ransomware Recovery Preparedness Assessment Consultant Services
Top SentinelOne Ransomware Protection Consult
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to obtain an objective assessment of the overall health of their information system. Based on some of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the configuration of your essential network assets adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner and more secure Active Directory environment. Both options also offer the ongoing benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, better compliance with data security standards, more efficient utilization of IT assets, quicker troubleshooting, more reliable backup and recovery, and increased uptime.
Remote IT Consultant Meraki Wireless Access Point
24-Hour Network Consultants Meraki MR30H Access Point
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco appliances for unified management.
Midsize Business Consulting
Mid-size Business Small Office Network Consultants
Progent offers network support for medium size companies with 100 to 250 system users. The mid-size company or work group has traditionally been an overlooked segment of the market for IT support expertise. The overhead and service delivery models of large outside service firms make them excessively costly for the typical mid-size company or small medium business (SMB), which commonly relies on a minimal IT budget with which to support an IT network whose complexity and sophistication are often similar to the networks of much bigger enterprises. Progent's support delivery model, which takes great advantage of remote service, virtual network infrastructure and proactive server monitoring, significantly lowers the network support expenses of an SMB while providing the small company with big-company support from certified, IT consultants knowledgeable in a wide range of small business technologies. If your medium size organization or small business is searching for the quality of IT help appropriate by a mid-size organization without paying big-company prices, call Progent.
CRISC Certified Risk and Information Systems Control Auditor Specialists
CRISC Certified Risk and Information Systems Control Services
Progent offers the services of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management solution following best practices identified by CRISC and crafted to align with your organization's risk tolerance, business objectives, and IT budget.
ISA 2004 Firewall Consultants
24x7x365 ISA 2004 Firewall On-site Support
Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 experts can help you to plan, deploy, and manage a configuration of Forefront Threat Management Server or ISA Server 2006 on your information system that delivers the firewall protection, speed and ease-of-use that your business requires.
IT Development Project Consultant
Project Implementation Services
For enterprise project management support, Progent offers the services of veteran information technology experts with years of background in IT management, application development, and business process design for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management skills to assist enterprise customers adhere to leading practices to make sure major projects are successfully completed on schedule and on budget.
Outlook autodiscover Support and Setup
Computer Consultant Office 365 Single Sign On
Progent can help your business to evaluate the wealth of subscription plans offered with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent supports cross-platform environments that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to create and manage hybrid networks that transparently combine local and cloud resources.
SQL 2008 Reporting Services Consulting Services
Configuration MS SQL Server 2008
SQL Server 2008 offers indispensable, familiar tools to computer professionals as well as to network users, lessening the complexity of designing, deploying, administering, and using company data and analytical programs on platforms ranging from handheld devices to enterprise data networks. The complexity and integration demands of Microsoft SQL Server 2008 require an IT consulting firm with real-world expertise and wide knowledge in planning and building data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
ProSight Email Content Filtering Professionals
Top Consultant Services ProSight Email Content Filtering Policies
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver centralized management and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the local gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.
CRISC Risk Identification On-site Technical Support
CRISC Risk Evaluation Troubleshooting
Progent's disaster recovery planning and business continuity professionals can show you how to design a disaster recovery plan to prepare for an IT system catastrophe. Progent can help you develop a comprehensive disaster recovery strategy that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, fault-tolerant network architecture that takes into account availability issues involving a wide array of network technologies and procedures.
Call Desk for Remote Workforce Remote Support Services
Call Desk for Remote Workforce Outsourcing
Progent has 20 years of background helping small and medium-size businesses to plan, install, optimize, manage, and troubleshoot IT networks that incorporate a remote workforce.
SCCM Azure Integration Technical Consultant
SCCM Configuration
Configuration Manager automates software deployment across multiple sites, streamlines security and compliance settings control, keeps track of network resources, guards against corporate data leakage, provides network health monitoring, enables safe self service, and offers a common control mechanism for administering mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can help businesses of any size with any facet of designing, installing, using and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid environments.
Cybersecurity Vulnerability Assessment Specialist
Computer Security Assessment Technology Professional
Progent offers special network security packages intended to provide larger enterprises an independent and comprehensive network security assessment from a group of certified security engineers. All Progent's security assessment packages incorporate a suite of services like network scans from inside and from beyond the corporate security perimeter, professional interpretation of results by accredited security consultants, production of a report explaining the findings, plus a live concise executive summary and an in-depth live outbrief for in-house network engineers.
SQL Server Management Studio Consulting
Microsoft SQL Server 2012 Network Engineer
Progent can provide the expertise of certified engineers as well as seasoned database application programmers, DBAs, project management experts, Cisco-certified network architects, disaster recovery planning specialists, and data security consultants to assist your business to assess the likely benefits of SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's test lab, design and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS solutions, and configure a cost-effective and secure network infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Consulting Hourly Price Network Specialist
Specialist Consultant Prices
Progent's pricing policy is to charge for remote support and in-person help by the minute. As a result, you pay just for delivered services. Progent does not demand a higher rate for after-hours or priority service, and inside California or in regions where Progent offers on-premises service, Progent does not bill for travel except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no service activation fee and requires no retainer for services delivered during regular working hours. Many service organizations impose substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity avoids big invoices for quick repairs so you won't be tempted to permit minor problems to stay unaddressed.
Cisco DistributedDirector Consultant Services
Cisco Content Distribution Manager Onsite Technical Support
Progent provides high availability load balancing support that addresses network load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching technology including F5 Networks 3DNS. non-stop load balancing vendors for which Progent offers consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.
Consultancy Dell DRAC
Dell DRAC Engineer
Remote management cards give IT managers full control of a server without the need for an on-site visit. Using remote management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to a support expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, implement, and support a high-availability company network that incorporates remote management cards and Progent can use these remote server management cards to deliver efficient remote technical help. Progent is familiar with a variety of remote management cards including Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote management cards.
Top CIO Online Troubleshooting
Part-Time CIO Integration
Progent can supply small companies with an IT management expert who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you deploy appropriate technology to enhance business operations so they align more closely with your business goals. Your business can develop and implement a well thought out information technology strategy without incurring the cost of a full-time Chief Information Officer.
Microsoft SQL 2008 Configuration
SQL 2008 Analysis Services Engineer
SQL Server 2008 delivers powerful, familiar tools to computer professionals as well as to information workers, reducing the complexity of designing, deploying, administering, and accessing enterprise data and database programs on platforms ranging from handheld devices to enterprise information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require an IT consulting firm with real-world experience and wide knowledge in designing and building data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
Setup and Support Offsite Workers Collaboration
At Home Workers Collaboration Software Online Support
Progent can assist small and mid-size companies to implement collaborative applications to allow their remote workforce to engage in productive interaction with fellow workers and customers.
Integration Exchange 2007
24 Hour Exchange 2007 Professional
Progent's expert consultants can show you how to define and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes network downtime, simplifies long-term support demands, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-site migrations, Progent offers the experience to finish your project quickly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2007 that are best aligned to your business goals.
Application Support Microsoft Dynamics Business Central
Consultant Microsoft Dynamics NAV
Progent can provide online and on-premises deployment, upgrade, application development, BI reporting for Dynamics 365 Business Central (formerly Dynamivs NAV).
Progent Management Online Help
Progent's Management System Consultant
Progent's management team consists of industry professionals with years of experience delivering computer consulting services, technical support, and long-term information system planning to businesses ranging from small offices to Fortune 500 companies. Great service requires great people, and Progent has assembled a management staff that can provide customers with the top service value available anywhere.
Top Rated Office 365 Portal Setup and Support
Exchange Online Archiving Network Engineer
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Office 365 and on-premises Exchange deployments. This permits you to have some mailboxes located on your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist you with any phase of designing, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is carried out on schedule and on budget.
Microsoft Exchange 2016 Migration Help and Support
Exchange 2016 Upgrade Planning Consultant
Progent can assist you in any and all facets of your upgrade to Microsoft Exchange 2016 such as designing high availability infrastructure for a local, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing for high-availability CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
SQL Server 2014 Monitoring Setup and Support
SQL Server 2014 Monitoring Online Help
Microsoft SQL Server 2014 incorporates significant enhancements in key areas including performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates transparently with all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and onsite services including system design, configuration, management, remediation, and application development services to enable organizations of any size to realize maximum business value from their SQL Server 2014 deployment.
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