UNIX and Linux Support
Brisbane Enterprise and Small Business Information Network Environments
For small companies in Brisbane Queensland, Progent provides help for computer systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a mix of UNIX and Microsoft platforms. Progent has delivered remote troubleshooting to companies in every state in the U.S. (Refer to Progent's client testimonials). Progent also offers the expertise of Cisco CCIE network specialists for complex connectivity problems, plus the services of CISA and CISM-accredited security consultants to handle high-level security design and business continuity planning.
Progent's remote support services represent excellent value due to the fact that they have the practical background and the sophisticated technology to solve most information system issues quickly. This reduces immediate costs since service calls accumulate a smaller number of chargeable minutes. Online help also eliminates the cost of sending a consultant to your office. Your company saves additionally in indirect expenses by reducing or eliminating system outages and associated costs resulting from business discontinuity, disgruntled clients, idle workers, and de-focused executives.
Progent's billing model for remote help is structured to stretch your IT service dollar. Progent bills per minute for telephone-based assistance, so you are charged just for the support that you receive. In contrast to typical remote support firms, Progent imposes no service activation surcharge or minimum job duration. Progent's per-minute billing unit and clean policy for billing eliminate scenarios where fast solutions manage to end up as major invoices. Progent's skill at handling technical issues quickly translates into your company spending less money.
Progent's Remote Support Tools
Over the years, Progent has refined an arsenal of optimized tools and proven processes that ensure the maximum level of effectiveness for online help and repair for small and midsize business information systems. Progent provides protected VPN support for gateways from multiple leading sources such as Microsoft, Cisco, Juniper, Netscreen and Watchguard. Protected VPN technology permits the experts of Progent's remote service group to connect to your network without breaching network security.
Progent's proprietary customer support database system keeps thorough histories for all service that Progent's customers have been provided. Progent's authorized consultants have access to the history of services delivered to each Progent client by any consultant. This database of anomalies and responses is organized as a quickly retrievable internal database that enables Progent's remote support engineers to communicate their knowledge company-wide to ensure that the quality of Progent's technical support grows daily. Progent's advanced certifications and close associations with key technology companies such as Cisco and Microsoft permit access to other massive support knowledge bases and permit fast response from manufacturers' in-house product engineers with the result that Progent's remote service experts can come up with the best solutions in the least time.
Get Online UNIX/Linux, Sun Solaris, or macOS and OS X Technical Support from Progent
To get started with Progent's phone services in Brisbane Queensland or to find out additional information about Progent's online support options, contact Progent at
Online Technical Services Provided by Progent
Progent's online consulting engineers possess credentials in an extensive set of technologies. This broad scope of technical skills allows Progent's consultants to handle almost any emergency likely to take place in a small business network. Credentials earned by Progent support experts in UNIX-family technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications owned by Progent technical support engineers include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional, and Design Associate.
To support businesses with mixed-platform networks, Progent also offers the services of consultants with advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include CISM Engineers, CISSP network security experts, and CISSP-ISSAP consultants.
Phone-based support services provided by Progent to companies in Brisbane include:
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UNIX/Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online consulting services cover a wide array of information technology including system architecture, email systems, system and operational security, UNIX/Linux and Microsoft Windows coexistence, virtual server technologies for server hardware consolidation and easy management, and transitioning from legacy applications to the latest Windows or Linux-powered solutions. Progent's team-oriented approach to resolving network problems enables fast escalation, if necessary, to consultants with task-relevant expertise to handle complex situations. This expedites solutions of critical problems, minimizes lost productivity, and lowers service expense.Progent's UNIX and Linux support engineers can provide emergency phone-based assistance for analyzing problems within UNIX, Linux, or Solaris systems based on popular variants of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX Open UNIX
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware
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Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Problem Solving
The Cisco Certified Internetwork Expert (CCIE) credential is the premier recognition for network infrastructure engineers, and indicates a consultant's technical knowledge at the expert level. Cisco qualified CCIEs can deal with the most difficult challenges occurring in network infrastructure design, installation, maintenance, protection, and repair. CCIEs work closely with Cisco's in-house product support engineers in isolating anomalies with Cisco IOS Software network administration tools and coming up with alternate approaches or locating software updates. Cisco qualified CCIEs provide exceptional cost-effectiveness because their deep experience permits them to fix the most difficult problems rapidly. In typical cases, less experienced consultants can struggle for many hours or even days with identical tasks that a CCIE can resolve in minutes.
Few support firms make CCIEs accessible to assist small and medium sized companies. Progent can provide quick phone access to a Cisco CCIE so you can receive urgent assistance for serious network issues that are crippling business productivity but are not within the comfort zone of your regular computer support providers. Progent's Cisco-qualified CCIE engineers can connect to your computer system via sophisticated on-line support technology to perform quick, safe, and economical diagnosis and repair.
Progent's Cisco-qualified CCIEs can provide consulting for the complete line of Cisco's industry-leading selection of networking appliances such as PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Modules, secure high-speed and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, wired and wireless Voice phones and systems, Catalyst Series switches, as well as Virtual Private Network solutions.
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Authorized MS Windows Expertise
Progent's Microsoft-premier remote support engineers can provide computer system troubleshooting and IT support for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the expertise of consulting professionals who can assist your company with a wide variety of platform support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 set up,
Microsoft Exchange Server 2019 planning and configuration,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 configuration,
Exchange 2010 maintenance,
SharePoint Server 2016 migration and hybrid integration support,
SharePoint Server 2019 design and configuration, Microsoft Teams expertise, Skype for Business planning and deployment consulting, Microsoft Lync Server 2013 management and Microsoft Communications Server upgrade, Forefront Threat Management Gateway management and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration and programming, and SQL Server 2014 support,
Systems Center Operations Manager (SCOM) system monitoring and reporting,
Project Server and Server Online training,
SBS Server consulting, and
Windows Essentials migration and cloud integration.
Progent in addition offers a broad array of online PC desktop support services including Windows 7 migration, moving to 64-bit workstation software, configuring Office 2010, and automating desktop configuration.
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CISSP and ISSAP Certified System Security Specialists
Progent's accredited CISSP and ISSAP network security consultants can provide a variety of system protection solutions to improve the protection of your UNIX, Linux, Solaris, Apple Mac or Windows network against internal or external threats or help your business to clean up quickly after a damaging breach. Security services offered by Progent cover comprehensive network security evaluation using utilities such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds tools and Netcat; fast recuperation from virus and worm attacks; installing firewalls; building safe mechanisms for remote and mobile access; guarding your email infrastructure against spam and directory harvest attacks; and setting up 24x7 network monitoring.
- Hybrid Cloud Solutions
Progent can provide expert remote support services to help companies of all sizes integrate their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in both cloud-only systems or in hybrid network models that utilize on-premises IT assets along with cloud services. To assist you to integrate public cloud services with networks, Progent offers a variety of cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) integration consulting. Progent has more than two decades of experience providing advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent can provide the skills of world-class remote consulting professionals for contract IT projects that small businesses frequently need. Progent's rates for ongoing consulting tasks are determined according to the level of expertise of the engineers involved. Progent's background in these special areas of information technology enables customers to execute major initiatives economically and on schedule. Progent's special remote engineering services include:
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Help Desk Expertise
Progent's Call Center support alternatives for small businesses with environments that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk outsourcing, Virtual Helpdesk services, and Call Center consulting. Progent's Standard Help Desk services are well suited for small organizations who lack the budget to support an internal Help Desk but who want fast access to a reliable Call Center with proficient phone assistance as well as the in-depth expertise to escalate complex trouble tickets to advanced consultants.Progent’s shared Help Desk services make it possible for your IT organization to split the load for Help Desk support seamlessly between your IT team and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is a collaborative support solution based on the top professional services automation (PSA) tool for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's Help Desk consulting support can guide you in creating an efficient new Help Desk Call Center or enhancing your current organization, identifying or modifying Help Desk Call Center application software to meet the particular needs of your company, or adding temporary phone support staff to supplement your internal Call Center resources during high-demand events such as software migrations, mass upgrades, or rolling out brand new business software.
Progent's Call Center team of seasoned information technology experts gives your customers in Brisbane Queensland quick access to a reliable network service group with years of experience delivering telephone-based consulting and online troubleshooting for computer environments that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to earn the Help Desk Call Center recognition as a solid contributor to company success, and Progent's intent is to solve and not just track technical issues.
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Business Applications Services: Training, Development, and Troubleshooting
Progent's Applications Experts staff can supply remote advanced consulting support and education in specific application fields such as ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also offers consulting expertise, custom programming, and education for familiar Microsoft applications such as CRM, MS Office Project, Microsoft Office Word, and MS Office Excel. For more concerning Progent's consulting, customization, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.Progent's Apple Mac professionals can promote the creative elements of Mac systems by providing phone-based consulting services and training in imaging, sound, and motion video. Progent's consultants can provide assistance in a variety of Apple Mac creative tools including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also help you with specific projects like scanning or digitizing audio/video or establishing an audio/video post production studio.
Remote Network Monitoring Services
Progent can provide companies in Brisbane Queensland remote network monitoring services based on MS System Center Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent to accommodate your business so your computer maintenance is proactive and automated. By anticipating emerging trouble spots before they grow into full-scale emergencies, remote monitoring can avoid disruptive and expensive network crises. Progent can also assist with server and infrastructure monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft networks, or networks powered by a combination of OS platforms.
To get in touch with Progent about emergency remote assistance with UNIX/Linux, Sun Solaris, or macOS and OS X computer systems, go to Progent's Urgent Phone-Based Help, telephone
An index of content::
Microsoft Exchange Server Upgrade Consultancy
Microsoft Exchange 2010 Migration Specialist
Progent's Microsoft-certified engineers can provide affordable online and on-premises help to implement your upgrade to Microsoft Exchange 2010, produce thorough documentation of your upgraded messaging system, educate your IT staff and end users to get them up to speed quickly on Exchange 2010, and provide ongoing administrative services and technical help. Progent's consultants can also help you migrate from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
ProSight Spam Filtering Consulting
ProSight Email Content Filtering Policies Consultancy
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide centralized control and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a further layer of inspection for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email that stays inside your security perimeter.
System Center Operations Manager Help and Support
Operations Manager IT Consultant
Small to mid-sized businesses can now get all the benefits of Operations Manager and also have fast access to Progent’s Microsoft certified network support experts. With Progent's affordably priced IT support programs, mid-size organizations can choose a simple co-sourcing package based on Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to provide small and midsize business information systems world-class reliability, security and productivity.
Immediate Network Consultant ProSight DPS Backup and Recovery Services
Cloud Backup Security and Compliance Specialists
ProSight Data Protection Services provide small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows fast restoration of vital data, applications and virtual machines that have become lost or damaged as a result of component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPPA, FINRA, and PCI and, whenever necessary, can assist you to restore your critical data.
Ubiquiti UniFi Mobile App Consult
Ubiquiti UniFi Controller management Consulting Services
Progent offers quick access to the expertise of seasoned wireless specialists who can help organizations to assess the value of Ubiquiti UniFi wireless access points for your business and help you to plan, deploy, maintain, and troubleshoot your UniFi wireless network. Progent can also conduct a wireless site survey to help you to select, provision, and place Ubiquiti UniFi wireless access points for optimal signal coverage and performance.
24-Hour Dynamics GP System Update Consultant Services
Consultant Services Microsoft Dynamics GP Update
Progent has delivered support for Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided system integration, customization, training, and troubleshooting services since the platform's debut. Progent offers advanced support for upgrading out of date Dynamics GP/Great Plains deployments. Progent can help you to design, validate, and carry out a cost-effective upgrade from a an outdated version of GP to the current edition of Dynamics GP.
24-Hour MCSE Expert Certified SharePoint 2019 Information Rights Management Consultant Services
SharePoint 2019 Help and Support
Progent's certified SharePoint 2019 and SharePoint Online experts offer economical remote and onsite consulting, application development, and technical support services for organizations of any size who want to migrate to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers design and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud resources into a cohesive intranet solution.
Maine Security Consultant
Delaware Help
Progent’s Technical Response Center offers affordable nationwide after-hours remote troubleshooting for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts provide extended hours telephone support and remote secure computer access to troubleshoot and resolve network problems quickly and economically.
macOS RAID Technical Consultant
Emergency Network Consultants OS X Networking
Progent's Apple Mac support engineers can help you with a wide array of network infrastructure areas such as network architecture, off-site and mobile access, internetwork compatibility, protection, and new technologies including Voice over IP and fast wireless networking. For company networks based exclusively on Apple Mac OS X or for environments incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent has the experience and depth to deal with the challenge of designing, configuring, and supporting a system architecture that is robust, safe, productive and supportive of your business objectives. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID non-stop storage systems, and Xsan storage area network systems. Progent can also provide certified professionals to help you with Cisco routers and switches.
Online HelpDesk Call Center Support and Integration
Open Now Help Desk Process Consultant
The Help Desk support delivery structure used by Progent's Technical Response Center gives small and midsize organizations an effective alternative to dependence on freelance consultants by offering broad technical knowledge shared by multiple engineering groups, optional 24x7 access to urgent help, escalation capability to world-class experts for solving even the most complex issues, support consistency and dependability, quick follow through enforced by seasoned support managers, a selection of easy-to-use mechanisms for initiating service tasks, plus excellent process visibility enabled by ticket tracking and available via a web portal.
Telecommuter Integration Computer Consultant
Telecommuter Support Outsourcing
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Microsoft Certified Partner Windows Server 2019 Windows Admin Center Online Consulting
Windows Server 2019 LEDBAT Support
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Windows Server 2019 offers major enhancements in scale, speed, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Immediate VMware Site Recovery Manager Compliance Specialists
VMware VCDX Consultant Services
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and test a consistent workflow for restoring services rapidly following a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and patches and can produce reports to verify complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consultant to assist your organization to plan, deploy, test and administer a DR system powered by VMware SRM.
ProSight Remote Network Infrastructure Monitoring Online Help
After Hours Remote Consulting ProSight Network Infrastructure Management
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map out, monitor, optimize and debug their networking appliances such as routers and switches, firewalls, and load balancers as well as servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and displays the configuration of almost all devices connected to your network, tracks performance, and generates notices when problems are discovered. By automating complex network management activities, ProSight WAN Watch can knock hours off ordinary tasks such as making network diagrams, reconfiguring your network, locating devices that require important updates, or resolving performance problems.
Security Companies Palo Alto Networks PA-800 Series Firewalls
Palo Alto Networks User-ID Network Consultant
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks PA-Series firewalls to create a modern security ecosystem that extends across your data center and cloud-based assets and guards all users anywhere with any device.
Professionals NetDocuments and Azure
Professional NetDocs and iPhones
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built specifically for legal workflows. Progent offers online access to NetDocuments experts who can assist your law firm to design, deploy, administer, tune, or troubleshoot a document management system (DMS) environment powered by NetDocs.
Consultant Services infrastructure documentation management
ProSight domain expiration management Professional
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect information related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can save up to half of the time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you’re making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need when you need it.
Specialists Exchange Server Migration
Exchange Server Upgrade Consultants
Progent's Microsoft-certified consultants can deliver affordable remote and on-premises help to implement your upgrade to Exchange Server 2010, produce comprehensive documentation of your upgraded messaging system, educate your IT team and users to get them up to speed quickly on Exchange Server 2010, and provide ongoing administrative consulting and technical support. Progent can also help you upgrade from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Supplemental Call Center Remote Technical Support
Cisco and Microsoft Certified Call Desk Sharing Consultant
Progent's Microsoft certified experts offer three service programs to help medium-size and large businesses develop a cost-effective and productive in-house Computer Support Help Desk Call Center. Progent's consulting services include ROI evaluation, process analysis and improvement, management reporting, education of internal staff, and documentation of procedures. Progent's Software Selection and Deployment Services help companies sift through the numerous high-quality Help Desk software packages on the market and decide what products may be excessively expensive, lack critical capabilities, or align poorly with your company's business goals. Progent also offers short-term staffing for organizations who want to reinforce their in-house Help Desk team for occasional tasks or to fill in for vacationing or indisposed workers.
Expert Microsoft Certified Office Word 2003 Consultant Services
Professionals Office Word for Android
Progent's Microsoft Office Word and Office 365 Word consultants offer a wide selection of affordable remote support services to assist you to manage your legacy Microsoft Word solution or assist you to migrate to a current release of Microsoft Office Word. Support offered by Progent's Word experts include VBA programming, isolating and fixing compatibility issues between different versions of Word, interfacing Word with other Office applications such as Office Excel and Outlook or with third-party platforms and plug-ins,network optimization for dependable. reliable cloud access, security consulting, smart phone and tablet integration, and online training sessions tailored for your special requirements.
Azure hybrid cloud solutions Consult
Expert Microsoft Certified Azure Disaster Recovery Engineers
Progent can help companies of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce equipment investments. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to understand the advantages and restrictions of different cloud computing architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and ensure you avoid the typical mistakes small companies make when migrating to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and to manage iPhones and iPads and Google Android handhelds.
Microsoft Certified Partner Office 365 Exchange migration Remote Consulting
Remote Technical Support Office 365 AD Connect
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Office 365 and on-premises Exchange deployments. This allows you to have certain mailboxes hosted on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help your organization with any phase of designing, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and within budget.
Private Cloud Solutions Consultants
Consulting Services Private Clouds for Small Businesses
Progent’s private cloud hosting enables small and midsize businesses to run key applications like SQL and Exchange from a secure Tier III data center facility on fault-tolerant equipment with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup and restoration. Smaller organizations can take advantage of Progent’s private cloud to avoid large capital costs for the acquisition, maintenance, and operation of computer equipment and facilities while benefiting the highest levels of network reliability and security.
Network Load Balancing Onsite Technical Support
Configuration Fully Redundant Internet Network
Progent’s fault tolerant system consultants provide non-stop computing consulting, disaster recovery services, system load balancing, non-stop interoffice access, high-availability Internet interface design, fault-tolerant data center consulting, and other high-availability operations support to show your small business create a 24x7 network for line-of-business applications. Progent possesses the background to develop economical, fault-tolerant systems by utilizing the expanding suite of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco authorized engineers can show you how to you build a high-availability mutli-location network with a completely redundant Internet interface and efficient network load balancing.
Hybrid cloud integration Consultant Services
Consulting Microsoft Azure hybrid cloud integration
Progent can provide advanced remote consulting to help businesses integrate their networks with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-centric systems or in hybrid network models that combine on-premises IT assets as well as public clouds. To assist you to incorporate cloud services with physical datacenters, Progent offers a variety of public cloud migration services such as Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of experience providing advanced consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
Microsoft SMS Consultants
SMS Server Migration Consultant
Progent’s Microsoft consultants offer small and medium size businesses enterprise-grade consulting services for Microsoft Systems Management Server and Configuration Manager 2007, Microsoft's standard tools for update and configuration automation. System Center Configuration Manager is Microsoft's new title for the change management solution previously called Systems Management Server. Configuration Manager 2007 offers a variety of enhancements to Systems Management Server such as comprehensive automation, built-in Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progent’s certified consulting professionals can show you how to use SMS or System Center Configuration Manager effectively for streamlined OS and application deployment, security patch administration, software tracking, and software license reconciliation. Progent's consultants can also assist you to migrate efficiently from SMS Server 2003 to Configuration Manager 2007.
Remote Network Support Consult
Remote Support Support and Help
For medium-size businesses looking for network support, Progent offers a variety of options including on-site help, on-line assistance, phone-based Help Desk, 24x7 support with automatic system monitoring, temporary staff augmentation, business relocation support, software development, and professional consulting. For midsize businesses in California or other regions covered by Progent's field engineers, Progent provides professional on-premises help for solving network problems quickly and economically.
Service Database Network Consulting
Biggest Troubleshooting Services Documentation
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all delivered support activities. Unlike many independent consultants or local service firms who offer scant documentation or specifics of services done, every service delivered by Progent is tracked by full documentation. Every Progent consultant has access to the service documentation sent by every consultant to every client. The discipline of detailing and organizing service records allows more effective service and avoids a variety of common misfortunes such as when a support customer is effectively held captive to a consultant who refuses to release vital service information.
Citrix virtual desktops Consultant
Immediate Consultant Citrix desktop virtualization
Citrix offers a powerful line of platforms that provide enterprise-grade manageability, scalability, and responsiveness for virtualizing servers and for centralized delivery of Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Essentials. Progent's Citrix-certified consultants can help you to assess the strategic benefits of Citrix virtualization products and can help you design, validate, implement, troubleshoot, and support Citrix solutions.
Exchange 2013 OWA Online Troubleshooting
Exchange 2013 Compliance Remote Technical Support
Microsoft Exchange 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features plus a redesigned structure. These enhancements favorably impact vital IT areas like manageability, high availability (HA), security, cost of ownership, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of upgrading to Exchange Server 2013, create an efficient test and deployment plan, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote consulting and support and management for Microsoft Exchange 2013.
Microsoft Windows Server 2019 Information Technology Consulting
Technology Consulting Services Windows Server 2019 Windows Defender ATP
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.
Microsoft Hyper-V 3.0 Virtual Server Remote Troubleshooting
Microsoft Hyper-V 3.0 Virtual Machines Computer Consultant
Progent's certified consultants can assist you to evaluate the potential benefits of Hyper-V-powered server virtualization for your business, perform pilot implementations to verify Hyper-V's compatibility with your production applications, evaluate your network architecture for optimal performance with virtualization technology, assist you in migrating to Microsoft Windows Server 2008 and configuring Windows Hyper-V, train your network management staff to monitor and administer Hyper-V, provide expert consulting help for enhancing the security of your virtual servers, design and validate business continuity procedures that optimize system uptime, and provide ongoing consulting and technical support including low-cost online repair and turn-key Help Desk services.
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