Fast Phone Consulting for Brisbane Queensland UNIX, Linux, or Sun Solaris NetworksFor small and midsize businesses located in Brisbane Queensland, Progent provides technical support for computer systems powered by UNIX or Linux or for environments that include a combination of UNIX-family systems and Microsoft Windows platforms. Progent has provided online support to businesses in all 50 states in the U.S. (Refer to Progent's client recommendations). Progent also can furnish the expertise of Cisco CCIE engineers for challenging infrastructure problems, plus the services of CISA and CISSP-certified security consultants to handle high-level security design and business continuity preparedness.

Progent's online support engineers offer excellent leverage because they are equipped with the real-world background and the advanced technology to resolve the majority of network issues rapidly. Efficient support reduces direct expenses since solutions accumulate fewer chargeable consulting minutes. Online help also avoids the cost of sending an engineer to your location. Your company benefits additionally with incidental expenses by reducing or eliminating network downtime and related costs resulting from business discontinuity, upset customers and vendors, idle employees, and distracted executives.

Progent's pricing model for online support is structured to stretch your network support investment. Progent bills on a per-minute basis for phone consulting, so you pay just for the services that you receive. Unlike many remote support organizations, Progent imposes no startup charge or minimum payments. Progent's per-minute billing unit and clean model for pricing prevent scenarios where quick repairs manage to end up as big bills. Progent's penchant for disposing of problems quickly results in your company conserving money.

Progent's Online Technical Support Technologies
Over time, Progent has developed a set of optimized technologies and field-proven processes which ensure the maximum level of effectiveness for remote consulting and repair for small company computer systems. Progent offers safe VPN support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Protected VPN connectivity enables the staff of Progent's online support team to link to your company's network without compromising system security.

Progent's highly evolved technical support reporting system includes comprehensive records for all service that Progent's clients have been provided. Progent's staff service personnel have access to the details of services delivered to each client by any Progent consultant. This history of problems and responses is structured as an easily accessible support database that enables Progent's online support experts to communicate their knowledge with the whole team to make sure that the efficiency of Progent's support grows over time. Progent's advanced certifications and close relationships with important technology companies including Cisco and Microsoft permit access to other vast technical support knowledge bases and allow fast access to vendors' in-house engineering staff with the result that Progent's remote service experts can determine the most efficient resolutions quickly.

Start Receiving Remote UNIX, Linux, Solaris, or Apple macOS and OS X Technical Help from Progent
To access Progent's remote services in Brisbane Queensland or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have a critical requirement for IT support, visit Immediate Emergency Support.

Remote Technical Support Services Offered Progent
Progent's remote network support professionals possess credentials in a comprehensive set of disciplines. This wide range of IT skills allows Progent's engineers to resolve almost any emergency likely to crop up in a small or midsize business information system. Certificates earned by Progent engineers in UNIX-family platforms include Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials owned by Progent technical support experts include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, CCSP, CCVP, and Design Associate.

To provide assistance to clients with mixed-operating system networks, Progent also offers access to consultants with high-level Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager consultants, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) engineers.

Online support services available from Progent to clients in Brisbane include:

  • UNIX/Linux, Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and macOS and OS X online consulting services cover a wide array of information technology including system infrastructure, messaging solutions, network and operational security, UNIX and Windows coexistence, virtual server products for server hardware economization and simplified management, and transitioning from legacy systems to current Microsoft Windows or Linux environments. Progent's group-oriented methodology for solving network issues promotes fast escalation, if necessary, to engineers with task-relevant experience to tackle challenging scenarios. This expedites repair of critical problems, minimizes lost productivity, and cuts service expense.

    Progent's UNIX and Linux support engineers can provide urgent remote help for diagnosing anomalies within UNIX/Linux networks powered by popular versions of UNIX such as:

    Major Linux platforms for which Progent offers expertise include:
    • RedHat Linux
    • SUSE
    • Debian-GNU
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert for High-level Network Problem Solving
    Cisco CCIE Consultants for Brisbane QueenslandThe Cisco Certified Internetwork Expert (CCIE) credential is the top recognition for network engineers, and indicates a person's networking skills at the master level. CCIEs know how to resolve even the most difficult issues associated with network infrastructure design, integration, management, security, and repair. CCIEs work on a privileged basis with Cisco's internal engineers in isolating problems with Cisco IOS network management utilities and coming up with workarounds or identifying program updates. Cisco qualified CCIEs provide excellent value because their broad expertise enables them to solve the most intractable problems quickly. In common instances, less seasoned service providers can struggle for hours or days with identical problems that a Cisco CCIE can resolve in minutes. Few support organizations make Cisco CCIEs accessible to support small and medium sized companies. Progent can provide quick phone access to a CCIE so your company can get timely support for severe network infrastructure problems that are crippling worker productivity but are not within the comfort zone of your local network service group or consultant. Progent's Cisco CCIE support experts can tie into your network by means of the latest remote troubleshooting tools in order to provide efficient, secure, and affordable analysis and remediation. Progent's Cisco-qualified CCIEs can provide consulting for the complete line of Cisco's industry-leading selection of connectivity devices including PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) systems, Catalyst Series switches, plus Virtual Private Network (VPN) solutions.

  • Certified Microsoft Windows Support
    Microsoft Windows Expertise for Brisbane QueenslandProgent's Microsoft-premier online support professionals offer computer troubleshooting and IT assistance for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your business the expertise of consulting professionals who can help you with a wide range of platform support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, Microsoft Exchange 2019 deployment, MS Exchange 2016 migration, Microsoft Exchange 2013 configuration, Exchange 2010 monitoring and support, SharePoint 2016 migration and hybrid integration expertise, SharePoint Server 2019 design and configuration, Microsoft Teams integration, Skype for Business Server planning and deployment consulting, Lync Server integration and Microsoft Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, SQL Server 2016 migration and development, and SQL Server 2014 support, Systems Center Operations Manager resource monitoring and reporting, Project Server planning, SBS Server 2011 support, and Windows Essentials migration and cloud integration.

    Progent in addition can deliver a wide array of online PC desktop services such as Windows 7 migration, preparing for to 64-bit workstation software, configuring Microsoft Office 2010, and automating PC desktop image creation.

  • CISSP, ISSAP, and CISM Premier Network Security Engineers
    CISSP Certified Network Security Professionals for Brisbane QueenslandProgent's accredited CISM and CISSP security engineers can provide a variety of security solutions that can improve the defenses of your UNIX, Linux, Solaris, Mac or Microsoft Windows network against attacks or help you to recover quickly following a damaging breach. Security support services offered by Progent cover in depth security evaluation utilizing utilities such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Hydra; quick recovery from malicious attacks; setting up firewalls; designing secure architectures for off-site and mobile connectivity; protecting your messaging infrastructure from viruses, spam and DHA attacks; and initiating round-the-clock proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers advanced online support to help businesses of all sizes connect their information networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can help you to design and administer hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid network models that utilize physical IT assets as well as cloud services. To assist you to integrate cloud services with networks, Progent offers a range of public cloud migration support services that include Microsoft 365 integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform planning and integration expertise. Progent has more than 20 years of background delivering advanced consulting support remotely, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
Additional Support Programs Available from Progent
Progent can provide the services of world-class online consulting experts for special IT projects that small companies often request. Billing charges for longer-term consulting projects are determined according to the level of expertise of the consultants assigned. Progent's background in these important fields of information technology enables customers to execute critical initiatives within budget and on time. Progent's project-based online consulting services include:
  • Help Desk Call Center Services
    Progent's Help Desk Call Center support programs for small and midsize businesses with networks that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Call Center operations consulting. Progent's Standard Call Center services are well suited for small companies who lack the resources to support an in-house Help Desk but who want quick communication with a reliable Call Center with proficient phone assistance plus the in-depth expertise to escalate complex trouble tickets to advanced consultants.

    Progent's shared Help Desk services allow your business to split responsibilities for Help Desk services seamlessly between your IT team and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around the top PSA platform for managing end-user service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Help Desk Call Center consulting services can assist you in creating an effective new Call Center or improving your existing one, evaluating or enhancing Call Center software products to meet the unique demands of your company, or adding temporary online personnel to work with your internal Call Center group during demanding events such as software transitions, major upgrades, or rolling out new applications.

    Progent's Help Desk team of veteran information technology consultants gives your customers in Brisbane Queensland fast assistance from a reliable technical support resource with extensive background delivering telephone-based support and online repair service for IT systems based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to give the Help Desk recognition as a solid contributor to business efficiency, and Progent's target is to fix and not simply annotate network problems.

  • Applications Services: Education, Programming, and Troubleshooting
    Progent's Applications Consulting Group offers phone-based professional consulting support and education in special application areas such as Enterprise Requirements Planning, MRP, accounting system customization, and CRM. Progent also can deliver consulting expertise, custom development, and education for Microsoft business applications such as Microsoft CRM, Office Project, Microsoft Word, and Microsoft Excel. For more information on Progent's consulting, customization, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.

    Progent's Apple Mac experts can support the imaginative components of Apple Mac environments by providing remote consulting support and education in imaging, audio, and motion video. Progent's support professionals can provide help in a large selection of Macintosh creative tools including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and Adobe After Effects. Progent's consultants can also help you with specific projects such as scanning or digitizing audio/video or configuring an audio/video post production facility.

    Online Network and Server Monitoring Support
    Progent can provide companies in Brisbane Queensland online network and server monitoring services based on Microsoft System Center Operations Manager IT infrastructure monitoring and reporting, adapted by Progent to suit your business so your network maintenance is proactive and automated. By spotting possible issues before they evolve into full-scale emergencies, system monitoring can minimize inconvenient and expensive information system failures. Progent can also assist with network monitoring utilities such as Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Windows environments, or systems based on a mix of OS platforms.

How Your Brisbane Queensland Company Can Contact Progent's Remote Service Professionals
To contact Progent about urgent phone-based help with UNIX/Linux, Sun Solaris, or macOS and OS X computer systems, visit Progent's Nationwide Remote Support, telephone 1-800-993-9400, or visit Contact Progent.

An index of content::

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    Progent's Microsoft-premier consultants can help you to enhance your workstations from 32 bits to 64 bits. Progent can assist you to understand the costs and advantages of moving to 64-bit desktop computing, design an affordable migration process that minimizes business disruptions, and offer inexpensive, expert remote support to aid your company to configure 64-bit desktop operating systems and application programs on your current hardware.

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    Microsoft Dynamics 365 Business Central (previously, formerly} called Dynamics NAV and Navision) offers small and midsize businesses a single platform for financials, inventory, operations control, project management, purchasing, sales, demand forecasting, and advanced reporting. Progent's Dynamics Business Central/NAV consultants can assist your organization to manage your legacy Dynamics NAV environment or upgrade efficiently to a cloud-hosted, on-premises, or hybrid deployment.

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    If your company runs a Solaris network or a multi-OS network, Progent's CISM and CISSP-certified consultants can help your whole organization in a broad range of security topics such as security management practices, security design and models, connection control systems and techniques, applications development security, business processes security, hardware security, telecommunications, infrastructure and web security, and business continuity preparedness. CISM, CISSP and ISSAP stipulate the core competencies and international standards of performance that network security professionals are expected to master. These accreditations give IT management the confidence that consultants who have earned their CISM or CISSP certification have the experience and knowledge to offer world-class security support and consulting help.

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    Progent offers several basic kinds of Help Desk services including Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco professionals offers your clients instant access to a dependable technical group with extensive experience delivering phone support and remote access repair for IT systems powered by Microsoft products. Progent's focus is on giving the support Help Desk a respected image as a solid contributor to company performance. Progent's target is to resolve and not simply report problems.

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    Nagios and MRTG are useful, license-free monitoring tools that run on Linux and can be used to analyze UNIX networks, MS Windows systems, or multi-OS situations in which the Linux OS and MS Windows coexist. Nagios allows network managers to track system services including POP3, HTTP, FTP, and NNTP. MRTG permits you to graph the traffic through SNMP network devices including processors, routers, and switches. Progent's system integration experts can assist you to utilize both these utilities to streamline and troubleshoot your system.

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    If you are a network consultant with system support expertise, joining Progent and assisting Progent's clients will expand your skills via interaction with Progent's team of motivated, high-output consulting experts. Progent's focus on providing network consulting and computer help to small and midsize companies will give you the opportunity to consult closely with business leaders and add tangibly to the success of dynamic organizations. Also, Our virtual office network provides the most advanced tools for off-site service and wireless connectivity to help you to come up with fast fixes when you troubleshoot mission-critical issues.

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    Progent's Linux support experts provide small and mid-size companies and software developers help with managing and supporting Linux systems that operate with Microsoft-based technology. Progent offers your organization contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of experience offers you a convenient single consulting firm to show you how to create and maintain a secure and reliable mixed-platform network and communications environment that supports Linux and Microsoft interoperability by integrating Windows with leading Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.

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    Cisco's Catalyst Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the provisioning and management of wireless APs, optimizing Wi-Fi performance by reducing the impact of RF congestion, enhancing wireless availability with rapid auto-failover, and strengthening security by identifying threats and analyzing network traffic according to user class and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or implement an efficient migration to Cisco's latest Wi-Fi controller solutions.

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    Progent provides Windows Cluster Server consulting to help your organization utilize fault-tolerant server clusters that can deliver 24x7 operation. Clustered Windows servers for fault-tolerant systems include Microsoft Windows Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. By assisting you t plan zero-downtime clustered server solutions based on Microsoft Windows Clustered Server 2003, Progent's Premier Windows experts make sure that your non-stop server clusters are configured to maximize the strategic value of your IT network.

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    If your company network mixes Sun Solaris platforms with Windows, Progent can help you to integrate your computers into a cohesive network that permits all your OS platforms to coexist for easy administration, seamless information exchange, high dependability, superior throughput, and strong security. Progent's Sun Solaris and Microsoft Windows integration assistance services include network infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network help and repair, in-person technical support, and Helpdesk outsourcing.

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    Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size company integrate and support Cisco's security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and offer the flexibility to expand with your growing business requirements. Progent's Cisco-Certified network consultants are familiar with Cisco's complete line of hardware and software aimed at preventing information pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can help you deploy Cisco products to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control foundation for user authentication, authorization, and tracking from a graphical Web interface.

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    Progent offers organizations of any size world-class IT online or in-person consulting for information systems based on Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also can provide security expertise for businesses ranging from the small office to the global enterprise.

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    Progent provides the help of Microsoft and Cisco-Certified network consulting experts to show clients affordable alternatives to help businesses maximize the value of Microsoft and Cisco products. For environments that range from small offices to nationwide corporations, Progent's expert engineers can help you enhance your information system's e-mail architecture, security, reliability, throughput, and system management.

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    Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business advantages of upgrading to SQL Server 2017 and can help your organization to plan and carry out a cost-effective migration of your databases and applications to any deployment model including onsite, cloud-hosted, or hybrid. Progent's consultants can provide online or onsite support ranging from on-demand architecture assessment or troubleshooting to comprehensive project management to ensure your SQL Server 2017 project is successfully completed on time and within budget.

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    Progent's colocation center support services are designed for businesses with equipment housed at IDCs or data center colocation hosting facilities and requiring on-demand in-person assistance at the colocation facility as well as off-site support from Microsoft and Cisco Certified professionals. Progent offers a complete array of data center and data center and colocation consulting services including network topology analysis, Windows and Linux server installation and support, troubleshooting for server and communications infrastructure, design and deployment of high availability systems, defining and implementing layered security defenses, firewall configuration and support, configuring load balancing environments, and creating fault tolerant server and storage cluster systems.

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    Cisco has designed a full product line of routers including appliances built to deliver the security, bandwidth, and reliability demanded by customers ranging from small businesses to global enterprises. Cisco routers include support for redundancy, automatic failover, and backup power for improved reliability and network uptime. Progent can help you select and configure Cisco routers to establish a solid infrastructure for your network and to make it easy to grow as you add new users, start new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS platform, including Cisco's 800 family of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Routers.

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    Progent's ProSight Virtual Hosting combines advanced virtual server architecture, a world-class data center facility, and the support services of Progent's Microsoft-certified engineering team to provide small businesses with a complete IT outsourcing solution that enhances network dependability and protection, reduces management distraction, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize business can have all of its operating system platforms and critical application servers hosted in a secure and fault tolerant data center on a fast, high-availability virtual server configured and supported by Progent's computer support experts.

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