Fast Remote Technical Support for Brisbane Queensland UNIX or Linux NetworksFor small and midsize businesses in Brisbane Queensland, Progent offers technical support for networks based on UNIX or Linux or for networks that include a combination of UNIX-family systems and Windows platforms. Progent has provided online troubleshooting to businesses in all 50 states in the U.S. (Refer to Progent's customer testimonials). In addition, Progent offers the consultation Cisco CCIE engineers for complex infrastructure problems, plus the services of CISSP and CISM-certified security engineers to help with high-level security design and business continuity preparedness.

Progent's remote technical support engineers offer excellent leverage due to the fact that they have the real-world experience and the sophisticated tools to resolve most network issues rapidly. This reduces immediate expenses because service calls take up fewer billable minutes. Online help also avoids the expense of dispatching a consultant to your site. Your company saves even more with incidental costs by reducing or eliminating network outages and associated losses stemming from business discontinuity, upset clients, unproductive workers, and distracted executives.

Progent's billing model for remote help is structured to maximize the impact of your IT service dollar. Progent charges by the minute for phone consulting, so you are charged only for the services that you actually get. In contrast to many remote service organizations, Progent requires no initialization fee or minimum job duration. Progent's one-minute granularity and simple model for billing prevent situations where fast solutions manage to turn into substantial invoices. Progent's skill at disposing of technical issues efficiently translates into your business saving cash.

Progent's Online Service Technologies
Over the years, Progent has developed a set of customized tools and field-proven methodologies that permit the highest level of efficiency for remote engineering help and repair for small and midsize business information systems. Progent offers secure VPN support for VPN gateways from a variety of popular companies including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN access permits the staff of Progent's online support team to connect to your company's system remotely without breaching system security.

Progent's advanced customer support reporting application keeps extensive documentation describing all support that Progent's customers have been provided. Progent's team service personnel have access to the history of all help rendered to each customer by any Progent engineer. This database of trouble tickets and fixes is organized as a readily exploitable support database that allows Progent's online support professionals to communicate their experiences company-wide to make sure that the efficiency of Progent's technical support improves daily. Progent's high-level accreditations and working relationships with major technology companies including Cisco and Microsoft permit access to additional massive technical support knowledge bases and permit quick access to vendors' in-house product engineers so Progent's online service specialists are able to come up with the best resolutions in the least time.

Start Receiving Online UNIX/Linux, Sun Solaris, or Apple macOS and OS X Computer Help from Progent
To get started with Progent's remote support in Brisbane Queensland or to find out additional information about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT help, go to Immediate Emergency Support.

Remote Technical Support Services Available from Progent
Progent's remote support experts possess certified skills in an extensive array of products and technologies. This wide range of technical skills allows Progent's engineers to address practically any emergency that may take place in a small or midsize business information system. Credentials held by Progent support experts in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials owned by Progent service experts include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, CCVP, and Design Professional.

To provide assistance to businesses with mixed-OS environments, Progent also offers the skills of engineers with high-level Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include CISM Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) engineers.

Online support services Offered by Progent to customers in Brisbane include:

  • UNIX, Linux, Sun Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online support services address a broad spectrum of computer technology including system architecture, email systems, network and operational security, UNIX and Microsoft Windows coexistence, virtual server products for server hardware economization and easy administration, and transitioning from legacy applications to the latest Windows or Linux-based solutions. Progent's team-based methodology for solving network problems promotes quick escalation, when required, to consultants with appropriate experience to tackle challenging scenarios. This expedites solutions of critical problems, reduces lost productivity, and lowers service expense.

    Progent's UNIX/Linux consultants can offer urgent phone-based help for troubleshooting anomalies affecting UNIX/Linux systems based on leading variants of UNIX such as:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX OS
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • Silicon Graphics IRIX
    Important Linux variants for which Progent can provide expertise include:
    • RedHat
    • SUSE Linux
    • Debian-GNU
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Network Troubleshooting
    Cisco CCIE Engineers for Brisbane QueenslandThe Cisco Certified Internetwork Expert credential is the premier recognition for network engineers, and certifies an individual's network technology skills at the expert level. CCIEs can handle the most stubborn problems encountered in network infrastructure planning, integration, management, security, and repair. Cisco qualified CCIEs operate with the highest priority with Cisco's in-house support staff in analyzing anomalies with IOS Software network administration utilities and coming up with workarounds or identifying program patches. Cisco qualified CCIEs provide excellent value since their broad expertise permits them to resolve even the most intractable problems quickly. In common cases, less experienced consultants can struggle for many hours or even days with the same tasks that a Cisco-qualified CCIE can resolve in minutes. Few consulting providers make Cisco-qualified CCIEs accessible to support small and mid-size businesses. Progent offers quick telephone contact with a Cisco authorized CCIE so your company can get timely assistance for severe network infrastructure issues that are crippling business productivity but are outside the scope of your local network support resources. Progent's CCIE consultants can tie into your network by means of sophisticated on-line support technology in order to provide efficient, secure, and economical diagnosis and repair. Progent's CCIEs offer consulting for all of Cisco's market leading family of connectivity products such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM modules, secure broadband and integrated services (IS) routers, wireless access points, Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) systems, Catalyst Series switches, plus Virtual Private Network products.

  • Authorized Microsoft Windows Expertise
    Windows Support for Brisbane QueenslandProgent's Microsoft-expert online support engineers offer computer problem solving and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your organization the assistance of support engineers who can help your company with a wide range of platform support services such as Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, MS Exchange Server 2019 deployment, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 consulting, Microsoft Exchange 2010 maintenance, SharePoint Server 2016 migration and hybrid integration expertise, SharePoint Server 2019 design and configuration, Microsoft Teams expertise, Microsoft Skype for Business planning and deployment consulting, Microsoft Lync Server 2013 management and Office Communications Server 2007 troubleshooting, Forefront TMG administration and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration and programming, and SQL Server 2014 support, Systems Center Operations Manager resource monitoring and reporting, Project Server planning, Small Business Server consulting, and Windows 2012 R2 Essentials cloud integration.

    Progent in addition can deliver a broad array of online PC desktop consulting and support services such as Microsoft Windows 7 migration help, preparing for to 64-bit workstation applications, configuring Office 2010, and streamlining Business Desktop Deployment.

  • CISSP and ISSAP Certified System Security Consultants
    CISSP Premier System Security Specialists for Brisbane QueenslandProgent's accredited CISSP and ISSAP security engineers offer a variety of security solutions to strengthen the immunity of your UNIX/Linux, Sun Solaris, Mac or Microsoft Windows network against assaults or assist you to recuperate quickly following a damaging breach. Security solutions available from Progent cover thorough security analysis utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds tools and Hydra; rapid cleanup after malicious assaults; setting up firewalls; building secure architectures for off-site and mobile access; protecting your messaging system against viruses, spam and DHA attacks; and managing 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert online consulting to help organizations of any size connect their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage hybrid environments that support Windows and Linux systems and apps in either cloud-only solutions or in hybrid topologies that utilize physical IT assets as well as public cloud services. To help you to incorporate public cloud services with physical datacenters, Progent offers a variety of public cloud migration services such as Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Azure hybrid cloud integration, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than two decades of background delivering advanced consulting services online, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.
Additional Consulting Services Offered by Progent
Progent offers the skills of seasoned online consulting experts for special projects that small businesses often request. Progent's rates for ongoing development or consulting tasks are set based on the level of expertise of the engineers required. Progent's experience with these special fields of information technology enables clients to complete critical initiatives within budget and on schedule. Progent's project-based remote engineering services include:
  • Call Center Expertise
    Progent's Help Desk Call Center support programs for small and midsize organizations with networks that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Call Center operations consulting. Progent's Standard Help Desk services are ideal for smaller businesses who don't have the budget to assemble and manage an internal Call Center but who need quick communication with an effective Help Desk with professional phone assistance plus the technical depth to escalate the most challenging trouble tickets to high-level consultants.

    Progentís shared Help Desk services allow your IT organization to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution built around the top professional services automation tool for managing service requests, ticket lifecycle, accountability, status tracking, and reporting.

    Progent's Help Desk consulting services can guide you in creating an efficient new Help Desk or enhancing your established organization, identifying or enhancing Help Desk application software to handle the special needs of your business, or adding temporary phone support personnel to reinforce your in-house Help Desk resources during unusually busy situations like software transitions, major updates, or installing brand new applications.

    Progent's Call Center staff of seasoned information technology experts gives your clients in Brisbane Queensland immediate communication with a large technical support resource with substantial background offering phone help and online repair service for networks powered by UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's charter is to give the Help Desk Call Center recognition as a key enabler of company productivity, and Progent's policy is to solve and not simply record network issues.

  • Applications Services: Training, Custom Programming, and Problem Solving
    Progent's Applications Experts Group can supply phone-based advanced consulting expertise and education in special business application fields that include Enterprise Requirements Planning, MRP, custom programming for accounting packages, and CRM. Progent also can deliver expertise, customization, and training for popular Microsoft applications such as CRM, Microsoft Project, MS Word, and Microsoft Excel. To find out additional information about Progent's consulting, customization, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.

    Progent's Apple Mac consultants can nurture the imaginative components of Apple Mac computing by delivering phone-based consulting support and education in graphics, sound, and motion video. Progent's support professionals can provide assistance in a large selection of Macintosh applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent's consultants can also assist you with common projects such as capturing or digitizing audio or video or establishing an audio/video production facility.

    Remote Network Monitoring Support
    Progent can provide companies in Brisbane Queensland online network monitoring services centered around MS System Center Operations Manager IT infrastructure monitoring, enhanced by Progent to fit your business so that your network maintenance is proactive and automated. By exposing potential trouble spots before they evolve into crashes, automated monitoring can ward off stressful and expensive service breakdowns. Progent can also assist with network monitoring products like Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft Windows systems, or environments that incorporate a mix of operating systems.

How Your Brisbane Queensland Company Can Contact Progent's Remote Service Professionals
To get in touch with Progent about urgent remote assistance with UNIX, Linux, Sun Solaris, or macOS and OS X networks, visit Progent's Nationwide Phone-Based Help, phone 1-800-993-9400, or visit Contact Progent.

An index of content::

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  • 24x7 Information Transfer Integration Information Transfer Technology Consulting Services
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  • Home Based Microsoft Consultants Telecommuter Jobs
    Compensation for Computer Consultants Telecommuter Job

    Our compensation model is based on contribution, so similar to working as an independent consultant, your income is directly tied to your work effort. Some Progent support staff stress quality of life and elect to consult at an easy pace, utilizing our flexible calendar to pursue individual enthusiasms such as mountain biking, motorcycle racing, snow boarding, surfing, travel, or sharing free time with family and friends. Others take advantage of the chance to make big bucks through lots of effort and long hours. Progent completely encourages both sides of the spectrum plus everything in the middle.

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  • Meraki Switch and Access Point Engineer
    Meraki Switch Deployment Support and Setup

    Cisco's Meraki MS line of switches are designed for sites ranging from branch offices to large campuses. Progent's Cisco-certified consultants can provide affordable online consulting to help your company to design and deploy an efficient network solution based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, define policies to maintain security and compliance, develop and test a disaster recovery strategy, and resolve issues related to any aspect of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a cohesive networking solution.

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  • Microsoft Office System Online Troubleshooting
    Microsoft Windows Integration Services

    Progentís IT outsourcing services offer economical network consulting for small organizations. Whether it includes designing network infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your system, or developing an on-line eCommerce solution, outsourcing your network engineering services can contain costs and minimize risks, allowing network support expenses to grow in a more linear and controlled manner than is feasible by assembling a bulky, all-purpose in-house network support organization. Progentís Outsourcing White Paper and datasheets explain how Progent can help you build a secure and highly available system foundation for your vital business software based on Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.

  • Active Directory Exchange Network Consultants Microsoft Expert Azure AD SSO Computer Consultant
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  • SCVMM 2012 Reporting Support
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    Progent's Microsoft-certified consultants can assist businesses of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can assist your company to move from an earlier release of SCVMM or from another virtualization management system, and Progent can help you to optimize and repair your existing SCVMM ecosystem so you realize the highest possible return on investment.

  • Aironet 802.11ax Wireless Computer Consulting CCNP Expert Certified Aironet Wave 2 Wi-Fi AP Computer Consulting
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    Progent provided a wireless networking solution that enabled a school to improve efficiency and eliminate the ongoing expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for interfacing separate locations as far as 2.5 miles apart and can extend to even greater ranges. This wireless alternative provided better bandwidth and dependability than simply amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz spectrum it offered protection against outside interference.

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  • Solaris Information Technology Consulting
    24-Hour Sun Solaris Network Security Auditor

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    Progent's Cisco-certified CCIE network engineers can assist your company to manage your legacy PIX 500 or ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, configure, optimize, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services

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    Progent can assist your business to design and implement a smooth migration from a UNIX-powered information environment to a network powered by Windows and suited for running Microsoft's popular office productivity products, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can show you how to guard your information and reduce productivity disruption by designing an efficient migration strategy that protects your existing investments in UNIX application and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of current environment, migration planning and validation, MS Exchange migration services, data and application migration, and server and media migration and economization.

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    Small to middle size companies can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco Premier IT support professionals. With Progent's affordably priced IT service packages, small organizations can select a basic Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small company information systems world-class reliability, protection, and performance.

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    Progent can assist businesses of any size to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and lower hardware investments. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to understand the advantages and limitations of various cloud networking architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and resources and make sure you avoid the typical errors small companies make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN connections and to integrate iPhones and iPads and Android smartphones and tablets.

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