UNIX and Linux Support Services
Brisbane Enterprise and Small Business Information Systems
For small and midsize companies located in Brisbane Queensland, Progent offers support for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a mix of UNIX and Windows technology. Progent has delivered online troubleshooting to businesses in all 50 states in the U.S. (Refer to Progent's client testimonials). Progent also offers the expertise of CCIE-qualified network specialists for complex infrastructure issues, as well as the services of CISA and CISSP-accredited security consultants to help with advanced security design and disaster recovery preparedness.
Progent's online technical support engineers offer exceptional value because they have the practical background and the advanced tools to resolve the majority of information system issues quickly. This reduces immediate costs since service calls require a smaller number of billable minutes. Online support also avoids the cost of dispatching a consultant to your site. Your organization benefits even more in indirect expenses by reducing or avoiding network outages and associated costs stemming from business disruption, upset clients, unproductive employees, and distracted executives.
Progent's pricing model for online support is designed to maximize the impact of your network support investment. Progent charges per minute for phone consulting, so you pay exclusively for the services that you receive. In contrast to typical remote support companies, Progent asks for no startup charge or minimum fees. Progent's per-minute granularity and clean model for pricing avoid situations where speedy. minor fixes manage to turn into substantial invoices. Progent's skill at disposing of problems efficiently translates into your business saving cash.
Progent's Online Support Tools
Through years of experience, Progent has developed an array of customized tools and proven processes that permit the highest level of effectiveness for remote consulting and repair for small company IT networks. Progent provides protected Virtual Private Network support for VPN gateways from multiple popular sources such as Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Secure VPN technology allows the staff of Progent's Technical Response Center to interface to your network without violating network security.
Progent's powerful service reporting system stores extensive documentation for all support that Progent's clients have received. Progent's team service personnel have access to the history of all help rendered to each Progent client by every consultant. This database of trouble tickets and solutions is organized as a conveniently accessible internal knowledge base that enables Progent's online support experts to share their experiences company-wide to make sure that the effectiveness of Progent's support grows daily. Progent's high-level certifications and working associations with major vendors including Cisco and Microsoft make available other vast technical support databases and allow fast access to vendors' internal product engineers so Progent's online service experts are able to find optimal solutions quickly.
Initiate Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Computer Help from Progent
To get started with Progent's phone support in Brisbane Queensland or to learn additional information about Progent's online support programs, call Progent at
Phone-based Support Services Provided by Progent
Progent's phone-based support engineers have credentials in a comprehensive set of products and technologies. This broad range of technical skills enables Progent's consultants to address virtually any crisis that may take place in a small company network. Certifications held by Progent engineers in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials owned by Progent service experts include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional, CCDA and CCDP.
To help businesses with multi-operating system networks, Progent also provides the support of engineers with high-level Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP network security experts, and Information System Security Architecture Professional engineers.
Phone-based services provided by Progent to clients in Brisbane include:
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UNIX, Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based consulting services cover a wide array of computer technology including network architecture, email systems, system and process security, UNIX/Linux and Windows integration, VMware products for server economization and easy administration, and migration from older applications to current MS Windows or Linux solutions. Progent's team-based approach to solving network problems enables fast escalation, when required, to engineers with appropriate expertise to tackle complex scenarios. This accelerates solutions of critical problems, reduces lost productivity, and lowers service costs.Progent's UNIX/Linux consultants can offer emergency remote help for troubleshooting anomalies within UNIX/Linux networks based on popular variants of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX
- HP-UX
- BSD
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE
- Debian-GNU
- Slackware
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Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Problem Solving
The Cisco Certified Internetwork Expert certification is the top recognition for networking professionals, and certifies a consultant's technical skills at the expert level. Cisco qualified CCIEs know how to handle the most intractable problems occurring in network planning, integration, administration, security, and repair. CCIEs can cooperate closely with Cisco's in-house product support engineers in isolating problems with Cisco IOS network administration utilities and coming up with alternate approaches or identifying program updates. CCIEs offer excellent value because their depth of expertise permits them to find solutions for the most intractable problems quickly. In typical instances, less seasoned consultants can struggle for hours or even days with identical tasks that a Cisco CCIE can fix in minutes.
Few consulting organizations make Cisco CCIEs accessible to support small and mid-size companies. Progent offers quick phone contact with a Cisco authorized CCIE so your company can receive timely assistance for severe network issues that are impacting business productivity but are outside the comfort zone of your local network service personnel. Progent's Cisco CCIE consultants can interface to your computer system using the latest remote support technology to provide quick, safe, and affordable diagnosis and remediation.
Progent's Cisco-qualified CCIEs offer assistance with the complete line of Cisco's market leading selection of infrastructure appliances such as PIX 500 Firewalls and ASA Series Firewalls, Catalyst FWSM modules, protected high-speed and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst family switches, as well as Virtual Private Network technology.
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Authorized Windows Expertise
Progent's Microsoft-premier remote service professionals offer network problem solving and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support professionals who can assist your company with a wide range of technology support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 installation,
Microsoft Exchange 2019 Server integration,
MS Exchange 2016 Server planning and deployment, Exchange 2013 consulting,
Exchange Server 2010 monitoring and support,
SharePoint 2016 migration support,
SharePoint 2019 design and deployment, Microsoft Teams expertise, Skype for Business Server migration support, Lync Server management and Microsoft Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 support,
Systems Center Operations Manager (SCOM) resource monitoring and reporting,
Project Server training,
SBS Server support, and
Windows Essentials migration and cloud integration.
Progent in addition offers a full range of remote PC desktop support and troubleshooting services such as Windows 7 migration, preparing for to 64-bit workstation software, integrating Office 2010, and automating workstation deployment.
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CISSP and ISSAP Certified Network Security Engineers
Progent's qualified CISSP and ISSAP network security engineers offer a range of security services that can bolster the defenses of your UNIX/Linux, Solaris, Mac or Microsoft Windows network against attacks or assist your company to recover quickly following a damaging breach. Security services offered by Progent include: comprehensive network security evaluation using utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds tools and Nikto; fast recovery from malicious assaults; integrating firewalls; designing safe architectures for off-site and mobile communication; defending your email infrastructure from spam and directory harvest attacks; and initiating 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide expert remote consulting services to help companies of all sizes integrate their information networks with leading public clouds including Azure and Amazon AWS. Progent can assist you to design and administer cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-centric systems or in hybrid network models that utilize on-premises IT assets as well as cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a range of public cloud migration support services such as Office 365 integration with on-premises Exchange, Azure hybrid cloud integration, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud planning and integration consulting. Progent has more than 20 years of experience delivering advanced consulting expertise online, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.
Progent can provide the skills of seasoned online consulting experts for special IT projects that small companies often need. Billing rates for ongoing consulting tasks are determined according to the level of expertise of the consultants involved. Progent's experience with these important areas of information technology enables customers to execute major projects within budget and on schedule. Progent's special remote engineering solutions include:
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Help Desk Call Center Support
Progent's Help Desk Call Center support programs for small businesses with networks based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Helpdesk services, and Call Center consulting. Progent's Standard Help Desk Call Center support services are designed for smaller companies who lack the budget to build and maintain an in-house Help Desk but who want quick response from a reliable Help Desk Call Center with proficient phone support plus the available expertise to escalate the most challenging problems to high-level consultants.Progent’s Help Desk sharing services make it possible for your business to split the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progent’s Help Desk sharing service is an advanced service desk solution built around the leading professional services automation platform for handling service requests, ticket lifecycle, accountability, progress tracking, and reporting.
Progent's Help Desk Call Center consulting services can support you in building an effective new Help Desk Call Center or enhancing your current organization, identifying or modifying Help Desk application software to handle the unique requirements of your corporation, or providing temporary phone support staff to reinforce your internal Help Desk Call Center resources during high-demand situations such as software transitions, mass upgrades, or installing brand new applications.
Progent's Help Desk Call Center team of seasoned information technology consultants gives your workers in Brisbane Queensland rapid access to a dependable support group with substantial background providing phone consulting and online repair service for computer environments powered by UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to give the Help Desk the reputation as a significant enabler of company efficiency, and Progent's aim is to fix instead of simply report network issues.
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Business Applications Support: Education, Customization, and Problem Solving
Progent's Applications Consulting Group offers phone-based advanced engineering expertise and education in special business application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting expertise, custom development, and training for familiar Microsoft applications including CRM, MS Project, MS Office Word, and Office Excel. To learn additional information on Progent's consulting, custom programming, and training services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.Progent's Mac consultants can nurture the artistic elements of Macintosh systems by providing remote consulting support and education in imaging, sound, and video. Progent's support professionals can provide help in a large selection of Apple Mac creative tools including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with specific jobs like capturing or digitizing audio/video or integrating an audio/video post production studio.
Remote Network and Server Monitoring Support
Progent can provide businesses in Brisbane Queensland remote network and server monitoring services based on Microsoft Operations Manager network monitoring and reporting, customized by Progent for your environment so your IT support is proactive rather than reactive. By exposing emerging trouble spots before they expand into crashes, proactive monitoring can avoid stressful and expensive service breakdowns. Progent can also assist with server and infrastructure monitoring utilities like Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X environments, Windows environments, or networks that support a variety of operating systems.
To get in touch with Progent about urgent remote support with UNIX, Linux, Solaris, or Apple macOS and OS X environments, go to Progent's Urgent Remote Support, call
An index of content::
Computer Consulting Group Microsoft Certified Partner
Microsoft Partner Network Recovery
Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the top customer satisfaction and are afforded the tightest working relationship with Microsoft. The knowledge, capabilities, and dedication required to earn the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your company better solutions for your IT system.
Macintosh Security Audits Configuration
Mac Security Professionals
Progent's CISM-certified security consultants can show you how to safeguard your Apple Mac network through expert support offerings including running security audits, recovery from virus and worm attacks, setting up firewalls, implementing secure remote and mobile access, deploying automated programs for defense against viruses, spam, and malware, and developing a comprehensive security plan adapted for the specific objectives of your business information system.
OS X Lion Networking Consultants
24/7/365 macOS RAID Integration
Progent's Mac networking engineers can assist you with a wide array of network foundation areas including system architecture, off-site and mobile access, internetwork compatibility, security, and emerging technologies such as VoIP and fast wireless connectivity. For company networks based solely on Apple Mac OS X or for environments that use a mix of Mac, Linux and Windows based servers and workstations, Progent has the knowledge and size to deal with the complexity of planning, integrating, and maintaining a system infrastructure that is robust, safe, efficient and aligned with your corporate goals. Progent can show you how to deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Xsan storage area network solution. Progent can also give you access to skilled experts to support Cisco routers and switches.
Tech Support Outsource Notebook VPN
Notebook VPN IT Specialist
Progent's remote access and smartphone synchronization experts can assist your business to plan and configure connectivity solutions for off-site desktop PCs, notebooks, and smartphones so they integrate tightly with your IT network, enabling your business to improve the productivity of your remote workers.
After Hours Exchange Server 2016 Migration Consultant Services
Microsoft Certified Partner Exchange Server 2016 Upgrade IT Consultant
Progent can help you in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for fault-tolerant client access services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Exchange 2003 Server Upgrading
Microsoft Exchange Support Outsourcing
Progent's expert consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2003 upgrade strategy that minimizes network disruption, reduces ongoing support demands, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-location upgrades, Progent has the knowledge and experience to complete your move rapidly and affordably. Progent's Exchange Server 2003 help, repair, and consulting offerings include assistance with the integration of outside vendor enhancements of Exchange 2003 Server that are in keeping with your business goals.
Network Security Auditor Check Point 5000 Firewalls
Check Point Ransomware Protection Protect
Progent's Check Point firewall consultants can help you plan, integrate, and administer firewall solutions that rely on Check Point Next Generation firewalls and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you maintain legacy Check Point firewall models or migrate smoothly to Check Point's next-generation firewalls.
ASA Firepower Support and Setup
CCIE Expert Certified Firepower Firewalls Help and Support
Cisco's Firepower NGFWs Firewalls deliver a major performance boost over Cisco's popular ASA 5500-X firewalls and include unified management and automation of modern cybersecurity capabilities like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and execute an efficient upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally manage network ecosystems that include branch offices, data centers, and cloud resources.
Check Point Security Gateways Technology Consulting
24x7x365 Check Point NGFW Firewalls Security Consultancy
Progent's Check Point Software firewall experts can show you how to plan, integrate, and administer firewall environments that rely on Check Point Software Next Generation firewall appliances and Check Point's subscription-based security services. Progent's consultants can also assist you support older Check Point firewalls or migrate efficiently to Check Point's next-generation firewalls.
24/7/365 Remote Computer Support Engineer
24x7 Support Onsite Technical Support
For mid-size companies looking for IT support, Progent can deliver a variety of options including on-site help, remote assistance, off-site Call Center, 24x7 support with automatic system monitoring, temporary staff augmentation, business relocation services, software development, and expert consultation. For medium-size companies in California or other areas serviced by Progent's onsite consultants, Progent offers expert in-person support for solving network issues quickly and economically.
Catalyst Switch IPv6 Integration
Catalyst MPLS Engineer
Progent's Cisco-certified CCIE networking experts can help you to configure, manage, upgrade, optimize and debug Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and migrate efficiently from legacy appliances to modern devices.
Cisco Firewall integration IT Consultant
Configuration Firepower Management Center
Progent’s experienced Cisco network security consulting professionals offer high-level PIX and ASA Firewall consulting services covering architecture, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to scalable enterprise-class appliances, Cisco PIX and ASA Firewalls offer a high level of security, high throughput, and excellent availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed operating system, eliminating possible OS-specific security holes.
MySQL Reporting
Microsoft Certified Partner VBScript programming Technology Professional
Progent’s expert programmers, database designers, and project managers can assist large businesses to carry out development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for high-level planning and project co-ordination or Progent can help customers plug expertise gaps by offering relational database designers and programmers skilled in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to incorporate SharePoint with other applications such as Microsoft SQL and Office Excel to create data-driven intranets and web portals. Progent also can provide experience with web development tools and can help clients to create, enhance, troubleshoot, or port web-based applications to utilize the most current web technology.
Small Offices Server Integrators
Small Office Specialists
Progent provides the help of Microsoft and Cisco-Premier network support experts to show clients economical alternatives to help organizations maximize the benefits of Microsoft and Cisco products. For environments that range from small offices to nationwide corporations, Progent's expert engineers can assist you to enhance your network's e-mail architecture, protection, availability, throughput, and system administration.
Help and Support Apple OSX Tiger
Macintosh OSX Support and Setup
Progent's consultants offer macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and email expertise, network protection services, and custom training. Progent can help businesses to migrate to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can provide expertise with Apple Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone support and Apple iPad management, or migrating to iCloud services. For computer networks built solely on Apple macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, integrating and supporting a network infrastructure that is reliable, safe, efficient and aligned with your organization's objectives.
Case Studies Building to Building Wireless
Proxim Tsunami Wireless Case Study
Progent provided a wireless networking solution that enabled a school to improve productivity and eliminate the ongoing costs of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for interfacing remote locations as far as 2.5 miles apart and can extend to even greater ranges. This wireless solution provided better performance and dependability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz spectrum it offered immunity to outside interference.
Signature-based Virus Protection Online Help
Hyper-V Security Support Outsourcing
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer security for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device control, and web filtering through leading-edge tools incorporated within one agent managed from a unified console. Progent's data protection and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that meets your organization's specific needs and that helps you achieve and demonstrate compliance with government and industry data security regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent attention. Progent's consultants can also assist your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware.
Technology Consulting Small Business
Small Company Online Troubleshooting
If you have a company information system with 10 to 50 desktop users, Progent's IT outsourcing services save your organization from over-reliance on single independent consultant while giving you affordable and dependable access to high-quality technical expertise. By delivering network consulting service when you require it, providing advanced expertise for critical technologies, delivering unique services such as 24x7 network monitoring, and charging only for support you receive, Progent gives you an affordable way for optimizing the productivity of your small business information system. Progent is the intelligent way for small organizations to create and support a reliable and secure IT network and to benefit from fast access to the skilled consulting typically available only to businesses who can afford a large internal IT group.
Massachusetts Small Business Computer Consultant
Maine Small Business IT Consulting Firm
Progent’s Technical Response Center (TRC) provides national extended hours remote support for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide after-hours phone help and remote secure computer access to isolate and resolve technical problems rapidly and economically. The breadth of IT expertise represented by Progent's staff of country-wide support professionals makes it possible to escalate even the most difficult network issues to qualified specialists as required. For critical issues, the Technical Response Center tries to respond to your call for service in less than one hour.
Online Support Services Systems Management Server
Professionals SMS Server Migration
Progent’s certified consultants offer small and medium size companies enterprise-level consulting services for SMS Server 2003 and Configuration Manager, Microsoft's standard tools for update and configuration management. Configuration Manager is Microsoft's new title for the update management solution formerly known as Systems Management Server. System Center Configuration Manager 2007 offers a variety of enhancements to Microsoft Systems Management Server such as comprehensive automation, integrated Vista Windows Server 2008 support, quarantine support, and device driver management. Progent’s certified consulting professionals can show you how to use SMS or Configuration Manager economically for streamlined OS and application software installation, security patch administration, application metering, and software license compliance. Progent's engineers can also assist your company to migrate efficiently from SMS Server 2003 to Configuration Manager.
24 Hour Colocation Center Engineer
Collocation Migration IT Consultant
Colocation data centers make it possible for businesses to share world-class data centers for hosting computer equipment that runs mission-critical applications. Progent's Microsoft and Cisco premier consultants can help your company with all aspects of your colocation program including selecting and migrating to a colocation site, designing network architecture, specifying required equipment, on-premises and remote maintenance, establishing offsite system management, and education your IT personnel.
Amazon Web Services hybrid cloud solutions Developer
Amazon Web Services integration Coding
Progent offers cost-effective remote consulting to help businesses to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Glacier for low-cost archival storage. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design, testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to deploy cloud-based or hybrid cloud networking models that efficiently integrate Amazon AWS cloud services. Progent offers as-needed support to help you to resolve complex technical issues or Progent can deliver comprehensive project management outsourcing to help you move to the Amazon AWS platform on time and on budget.
SonicWall TZ500 Firewall information Systems Audit
SonicWall NSA 2650 Firewall Security Audits
Progent's certified SonicWall firewall experts can show you how to configure, maintain, and tune SonicWall firewall appliances including the current SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall firewalls into a complete network protection solution and design security into your corporate processes.
MCSE Expert Certified SQL Server 2016 Stretch Database Help and Support
SQL Server 2016 Mobile Reports Computer Consultants
Microsoft SQL Server 2016 introduces major enhancements in performance, capacity, security, high-availability, BOYD support, and built-in analytics and reporting. New features include PolyBase for handling relational and non-relational databases in one appliance for big data applications, R language support, Always Encrypted mode, Mobile Reports, and centralized management of on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver remote and onsite expertise to assist organizations of any size to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft products such as Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).
Metro Ethernet Consultancy
Internet Carrier Selection Services
Progent offers access to the cost-effective support of remote Internet connectivity experts to help your company to assess or enhance your Internet services so your Internet connectivity solution aligns with your business requirements. Support services available from Progent's engineers include assessment of your current bandwidth use, vendor and service plan analysis and ordering, network provisioning, and managing a seamless switchover to a different carrier and/or service plan. Network provisioning can include optimizing existing routers and switches and deploying additional ones, implementing firewalls, and designing dependable Border Gateway Protocol architectures.
64-bit Server Integration
64-bit Upgrade Online Technical Support
Progent’s Microsoft-certified consultants can assist your organization to update your servers or workstations from 32 to 64 bits. Progent can help your company to calculate the risks and advantages of migrating to 64-bit computing, plan an efficient migration strategy that reduces business interruptions, and provide economical, professional remote help to aid you to configure 64-bit software and application software on your existing computers.
Emergency Live Online Windows 10 Training
24x7 Engineer Microsoft Office 365 Webinar
Progent provides customized online instruction for an array of client apps and environments such as Office and Office 365 Excel, Word, Publisher and Project plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction offers the benefits of traditional in-person seminars, such as immediate communication between students and teachers, but eliminates the expenses of travel and the hassle of attempting to synchronize the availability of multiple students. Available to single students or groups of any size, Progent's live online instruction permits the trainer to conduct the seminar from a remote office while the students can be dispersed throughout a campus or across the country. Live online education utilizes powerful learning aids like virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be brief and targeted to specific topics or longer in duration and wider in coverage.
Integration Support Microsoft Exchange 2003 Upgrade
Microsoft Exchange Upgrade Configuration
Progent's Microsoft Certified engineers offer world-class support for major deployments of Microsoft Exchange 2007. Progent's experts can show you how to plan multi-location Exchange Server 2007 installations or updates and can supply local personnel to assist enterprises with deployments of Exchange Server 2007 in the or any area covered by Progent's engineers.
Work from Home Helpdesk Services Technical Consultant
Offsite Workforce Helpdesk Online Help
Progent can provide small and medium-size organizations overflow or comprehensive Help Desk call center services for telecommuters.
Branch Office Support and Help
Network Engineer Remote Office
Years of experience delivering Microsoft support and Cisco technology consulting has allowed Progent to develop a unique ability for serving branch offices that require network help with the flexibility associated with with small firms but which includes professional communications, thorough documentation, and adherence to enterprise IT standards. If your corporation maintains a remote office situated anywhere in or any area covered by Progent's consultants, Progent can offer a wide array of in-person and on-line network support services and network architecture assistance.
After Hours Dynamics GP Great Plains Software Remote Troubleshooting
Integration Dynamics GP/Great Plains Features
Progent’s Microsoft certified experts offer a variety of consulting services for Dynamics GP. Microsoft Dynamics GP is a Microsoft financial platform and business management tool built, like all Microsoft accounting solutions, on the scalable and familiar foundation of Windows technology. Dynamics GP 2010, the most recent edition of Microsoft financial products in the Dynamics GP/Great Plains line, provides a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Dynamics GP/Great Plains is simple to deploy and configure, and with its modular design you can license only the functions you currently need, with the ability to expand users and enlarge functionality in the future. Progent’s Microsoft Dynamics GP/Great Plains Software support experts can show you how to deploy, customize and administer Microsoft Dynamics GP 2010 and also older editions of Dynamics GP.
Best Exchange 2019 Disk Availability Group Consultants
Professionals Exchange 2019 Compliance
Progent can help you in any facet of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; designing high availability architecture for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Hyper-V; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and configuring Outlook clients.
Microsoft Remote Monitoring and Reporting Technology Consulting Services
Comprehensive Event Management Integration Services
Even if your business has a small computer services staff and a limited technology budget, your information system can still have the same high reliability and performance that once required a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified network professionals, the latest system management products for 24x7 monitoring and alerts, and cost-effective support packages such as a help desk call center to keep your mission-critical business applications and servers operating.
Server Consolidation Remote Troubleshooting
Outsourcing Server Consolidation
Server proliferation puts pressure on network budgets and administrative resources. Server consolidation via a virtual architecture offers lower total cost of ownership of servers and quicker return on investment, more efficient utilization of physical computers, simplified operations, increased system uptime, and easier management. Typical uses for virtual machines include hardware consolidation, low-cost platforms for mission-critical legacy software running on outdated operating systems, and affordable isolation of program development or pilot testing environments from on-line systems.
Microsoft LCS Server Consultants
Urgent Live Communications Server 2007 Consultant
Microsoft Communications Server provides IM and presence as part of a scalable, world-class solution featuring advanced security, seamless integration with additional Microsoft software, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows lower costs and elevated business efficiencies, enhanced individual output, and stronger intellectual property security. Microsoft Office Communications Server has been replaced by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts can provide online and on-premises support and troubleshooting help for your Office Communications Server deployment and can assist you to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to plan and execute an efficient migration that will add significant strategic value to your IT system
24x7x365 Juniper Junos os Technology Consulting Services
Juniper Junos Configuration Protection
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
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