Immediate Online Technical Support for Brisbane Queensland Networks
Urgent Remote Consulting for Brisbane SystemsFor companies located in Brisbane Queensland, Progent provides online help for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Premier professionals have delivered online troubleshooting to businesses in every state in the United States. (Refer to testimonials from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE engineers to help with challenging networking issues, as well as the assistance of CISA and CISSP-certified cybersecurity experts to handle high-level security design and diagnostic issues.

Progent's online support engineers offer exceptional leverage due to the fact that they have the real-world background and have access to the advanced tools necessary to solve the majority of information system issues quickly. This lowers immediate costs since service calls require fewer chargeable consulting minutes. Online support also eliminates the cost of dispatching a consultant to your office. Your organization benefits additionally in indirect costs by minimizing or avoiding network downtime and related losses due to business discontinuity, disgruntled clients, idle employees, and de-focused executives. Progent's extensive online consulting know-how is particularly valuable in environments that are dependent on public clouds for vital network infrastructure or applications like Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud, or where onsite tech support may not be an option.

Progent's pricing policy for remote support is structured to leverage your network support investment. Progent charges by the minute for telephone-based consulting, so you are charged only for the support that you receive. Unlike many online service companies, Progent asks for no startup fee or minimum fees. Progent's one-minute billing unit and clean policy for pricing avoid situations where quick repairs manage to end up as large invoices. Progent's penchant for handling problems efficiently means you saves cash.

Progent's Online Consulting and Technical Support Services
Over the years, Progent has fine tuned an array of optimized tools and proven methodologies that permit the maximum level of effectiveness for remote engineering help and troubleshooting for IT networks of any size. Progent offers safe Virtual Private Network support for gateways from a variety of leading sources including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access permits the staff of Progent's Technical Response Center to interface to your company's environment remotely without breaching system security.

Progent's advanced technical support reporting system includes thorough histories describing all service that Progent's customers have received. Progent's staff consultants have the benefit of the specifics of services delivered to every client by every engineer. This history of problems and fixes is stored as a quickly retrievable support database that permits Progent's remote support engineers to share their experiences with the whole team to make sure that the value of Progent's support improves daily. Progent's extensive list of certifications and close relationships with important technology companies including Cisco and Microsoft open up additional extensive technical support knowledge bases and permit priority access to vendors' internal engineering staff so Progent's online consulting experts are able to find optimal solutions promptly.

Online support services available from Progent to customers in Brisbane Queensland include:

ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent provides a family of affordable, flat-rate services intended to allow small and medium-size organizations to utilize the same best-of-breed IT solutions deployed by many of the industry's top corporations. The ProSight portfolio of outsourced network management services addresses all key areas of information technology such as email protection, security and compliance, automated backup/recovery, network infrastructure monitoring and management, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis tools to guard endpoints as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to manage the complete malware attack progression including protection, infiltration detection, containment, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection services offer affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge technologies incorporated within a single agent accessible from a unified console. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that addresses your company's unique needs and that allows you demonstrate compliance with government and industry information protection regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent's consultants can also help your company to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates and monitors your backup processes and enables fast restoration of critical data, apps and VMs that have become lost or damaged as a result of component failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide advanced expertise to configure ProSight DPS to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, when necessary, can assist you to recover your critical data. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of top information security vendors to provide centralized control and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further level of inspection for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email that stays inside your security perimeter. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map out, monitor, reconfigure and troubleshoot their networking hardware such as routers and switches, firewalls, and access points as well as servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are kept current, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and generates notices when issues are discovered. By automating tedious management and troubleshooting activities, ProSight WAN Watch can knock hours off common chores such as network mapping, expanding your network, locating appliances that need important updates, or resolving performance problems. Find out more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management technology to keep your network running at peak levels by checking the state of vital computers that power your information system. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT staff and your Progent consultant so any looming problems can be resolved before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the apps. Since the environment is virtualized, it can be moved easily to a different hosting solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard information about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can save up to half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size businesses to get an unbiased evaluation of the health of their network. Based on some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the configuration of your core infrastructure assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits like a cleaner Active Directory environment. Both also include one year of advanced remote network monitoring and management (RMM). Benefits can include simpler network management, improved compliance with data security requirements, higher utilization of IT resources, faster problem resolution, more reliable backup and restore, and less downtime. Read more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service based on a phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your company's preparedness either to block or recover rapidly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information about your existing security profile and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective AV and backup/recovery environment that meets your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Services Offered by Progent
Progent offers the services of seasoned remote consulting experts for special IT programs. Progent's charges for ongoing development or consulting tasks are set based on the qualifications of the engineers required. Progent's background in these special areas of computer technology allows clients to complete critical initiatives within budget and on schedule. Progent's project-based online consulting services include:

  • Help Desk Call Center Support
    Progent's Call Center support alternatives for businesses with networks based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, shared Helpdesk services, and Call Center operations consulting. Progent's Standard Help Desk Services provide small businesses a comprehensive solution that handles all aspects of remote desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent provides help desk services at a substantial discount off Progent's normal desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to handle the most issues.

    Progent's Help Desk Call Center consulting support can guide you in establishing an effective new Call Center or enhancing your existing one, selecting or modifying Help Desk Call Center application software to handle the special demands of your company, or adding occasional online staff to work with your in-house Call Center resources to handle high-demand events such as software migrations, mass upgrades, or installing new business software.

    Progent's Call Center team of experienced information technology consultants gives your customers in Brisbane Queensland rapid assistance from an efficient network service resource with extensive experience offering telephone-based help and remote diagnostics for IT systems that incorporate Microsoft, Cisco, macOS and OS X, UNIX, or Linux products. Progent's focus is to earn the Help Desk recognition as a key enabler of company performance, and Progent's goal is to fix instead of merely track IT problems.

  • Applications Support: Training, Custom Development, and Integration
    Progent's Applications Consulting Group offers online and in-depth engineering expertise and education in specific business application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also can provide expertise, customization, and training for Microsoft business applications including Microsoft CRM, Microsoft Office Project, Microsoft Office 365 Word, and Office 365 Excel. For more information concerning Progent's consulting, custom programming, and training services, refer to Progent's Business Application Experts Team.

  • Unified and Automated Administration of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud networks by offering comprehensive support for Windows Server 2016, Windows 10 clients; cohesive management of multi-OS networks that include Linux, Microsoft Hyper-V and VMware; and expanded cloud support including tighter integration with Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and configure a new implementation of Microsoft System Center 2016, expand or tune an existing one, upgrade smoothly from a previous release of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring Services
    Progent offers organizations in Brisbane Queensland online IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager expertise and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can customize SCOM to suit your environment so your IT support is proactive rather than reactive. By uncovering possible trouble spots before they evolve into network outages, automated monitoring can head off stressful and expensive network failures. Progent can also assist with system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X networks, Microsoft Windows systems, or environments based on a combination of operating systems.
How Your Brisbane Company Can Contact Progent's Remote Service Professionals
To get in touch with Progent about urgent phone-based assistance with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX computer systems, visit Progent's Urgent Online Support, telephone 1-800-993-9400, or go to Contact Progent. For offices and new businesses in Brisbane Queensland, Progent's online computer support specialists can provide expert and economical IT help the moment your organization has to have it. More than 15 years of providing online tech support has led to Microsoft Partner certification for Progent's consulting experts and has helped Progent to acquire high-end troubleshooting capability and to refine online connectivity technology to fix IT problems rapidly while eliminating the expense and lost time that comes with in-person service calls.

Even if your Brisbane office deals with a local freelance support technician or maintains a full time organization that can deal with common network issues, Progentís Microsoft and Cisco certified engineers can offer a convenient and seamless virtual expansion of your local resources in cases when your regular service personnel either don't have the time or the experience to resolve sudden system emergencies or especially tough integration problems.

Benefits of Progent's IT Support for Offices in Brisbane Queensland
Progent's online IT consulting services enable your Brisbane company to have the advantages of on-call, enterprise-grade IT support without the expense of managing an in-house IT staff. Your information system will acquire added strategic worth by becoming increasingly reliable, efficient, and secure. Advantages to your business include:

  • Seamless virtual extension of your local IT resources
    For most businesses in Brisbane Queensland, nearby network service resources, whether consisting of outside consultants or a full-time IT staff, can handle the majority of network problems. However, major troubles may strike when your regular support personnel are too busy or absent, and some trouble may stem from IT products that is unfamiliar to your usual service technicians. In these instances, Progent's online service specialists give you an easy, fast, and economical way to augment your local resources and to convey useful knowledge to improve your ability to resolve downstream problems locally.

  • Less Dependence on Freelance Consultants
    For IT support, smaller offices commonly depend on individual freelance consultants. Although independent service people have smaller overhead than big consulting firms and can afford to charge lower rates, they are often overbooked, making it impossible to respond quickly to urgent situations. If an independent consultant is busy with another client, ill, on vacation, or in class, the lack of backup personnel may force your company to go without assistance during an IT crisis. As your business expands, system downtime and trouble with vital applications become more expensive. The budget you thought you were saving on an independent can be eaten up fast by reduced productivity. Progent offers a ready source of reserve support experts to insure your IT system stays available.

  • Build a Solid Foundation for Seamless Expansion
    Businesses often begin with an IT architecture implemented on a shoestring budget. Lacking a robust framework, slap-dash repairs often get piled onto a weak foundation. As a company grows, reliability and scalability problems can hinder the productivity of the business. Such badly designed systems need proper assessment, smart strategic planning, and extensive technical expertise to evolve to a system architecture able to offer the solid foundation to meet critical business requirements and facilitate downstream expansion.

  • Work with Solution Providers Rather Than Technology Vendors
    Smaller companies require advice and technical education to navigate through an ever more complex maze of product options available for promoting business growth and enhancing productivity. Businesses do not need a computer consultant who is attempting to sell a specific vendor's technology. Network support and product sales can result in a scenario where the recommended solution is designed around a profitable technology rather than the true requirements of a client. Progent avoids these dilemmas by offering only services instead of products. This allows Progent to match technical consulting with the real needs of customers.

What Makes Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner consulting company and Progent's head count, depth of IT knowledge, fine tuned support software, and understanding of corporate IT allow businesses to avoid the pitfalls associated with exclusive reliance on smaller service organizations, independent freelance service providers, or limited in-house IT help.

Progent adds value by offering:

How Does Our Company Begin Receiving Online Network Help from Progent?
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT help, visit Immediate Network Support.

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  • 24x7x365 IT Consultants PIX Firewall
    PIX Firewall Technical Support

    Cisco's PIX Series firewalls have been discontinued and Cisco may no longer offer support these devices. Progent still offers technical assistance for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can also help you assess if you should migrate to the latest firewall technology available from Cisco. Progent's Cisco technology experts can help your company plan and implement a cost-effective upgrade to Cisco ASA 5500-X firewalls following industry best practices.

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    Progentís Microsoft certified consultants offer a variety of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is a financial and business analysis platform built, like all Microsoft accounting tools, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP provides a cost-effective tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to deploy and configure, and with its segmented approach you are able to purchase only the capability you currently require, with the ability to add clients and enlarge functionality in the future. Progentís Microsoft Dynamics GP support experts can show you how to deploy, customize and manage the current version of Dynamics GP or upgrade efficiently from an earlier version.

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    Progent's Check Point Software experts can help you select and deploy Check Point Firewall/VPN software and appliances powered by Check Point Software's security platform to offer an economical and efficient security solution for your corporate network. Progent can also show you how to integrate other Check Point products including Check Point ZoneAlarm and Check Point UTM-1 appliances with security solutions from other vendors and provide a single source for continuing technical support, maintenance, training, and design expertise.

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    Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size organization's servers in a solution that delivers the highest level of dependability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting services are built upon proven virtualization architectures that allow small and midsize companies with multi- platform IT systems to save significantly on the costs of capital investments, infrastructure maintenance, and network management while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence.

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    Remote server management cards give IT administrators complete control over a server without the need for an on-site visit. Using remote management cards, all console screen data plus keyboard and mouse operations are transferred to a remote session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to plan, deploy, and manage a high-availability business network that incorporates remote management cards and Progent can utilize these remote server management cards to provide low-cost remote technical assistance. Progent has experience with a number of remote management cards such as Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.

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    Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for testing mission-critical applications, creating efficient migration procedures, assessing and tuning performance, planning or validating business continuity strategies, mitigating compatibility problems, and establishing training systems for the latest technologies. For Progent customers who lack adequate in-house resources to configure proper pilot systems, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep vital IT initiatives on schedule.

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    Remote Cisco VoIP Phones and Unified Communications Consultant Services

    Progent's Cisco certified networking experts offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.

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  • 24/7 Unified CM Integration
    Unified CM and Exchange Technical Support

    Cisco Unified Communications Manager (Unified CM), formerly known as CallManager, operates as the core of Cisco's collaboration solution. Unified Communications Manager and Cisco Unified CM Express provide a borderless IP-PBX by integrating closely with applications like Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's Cisco-certified consultants offer efficient and affordable remote and onsite support to assist businesses of any size to build and administer CUCM deployments by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that add maximum productivity. Progent's consultants can assist with any facet of Unified Communications Manager setup and troubleshooting in areas such as integrating Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, installing Cisco ISR routers with CUBE support, designing UCS server clustering systems for survivability, capacity planning, and integration with Microsoft Exchange Server.

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    Cisco Certified Experts Network Consultants Remote Access

    Cisco's network security and remote access products for small businesses provide a full line of easy-to-administer security products to help safeguard your local and remote information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional staff of consultants includes experienced specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to assist your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security technologies that fit most closely with your business objectives.

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  • Monitoring and Reporting Computer Consultant
    Remote Monitoring and Reporting Help and Support

    Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, enhancing and troubleshooting SCOM environments and can provide companies of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can provide fast online or onsite troubleshooting to help you to remediate critical issues detected by Microsoft SCOM 2012.

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    Progent's webinar training classes offer small companies the cost savings, convenience, and flexibility of virtual learning plus the proven pedagogic techniques of expert instructors who employ the latest technology to simulate real-time, interactive classes. Progent can provide remote education for key desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, PowerPoint, and Visio: Dynamics accounting and management solutions including Microsoft Dynamics GP; as well as additional leading desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.

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    Even if your company has a minimal network support staff and a modest IT budget, your information network can still have the same high availability and performance that once needed a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-premier network professionals, the latest system management software for 24x7 monitoring and alerts, and economical service packages such as a help desk call center to keep your vital network applications and hardware up and running.

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    Progent can assist small and medium-size companies to plan, install, test and maintain backup technology to support work-from-home employees.

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  • Microsoft Exchange Server 2010 Migration Consultancy
    Microsoft Exchange Server 2010 Migration Consultants

    Progent's Microsoft-certified network engineers can assist you to assess the value of Microsoft Exchange Server 2010 for your business and can help your IT staff to plan and implement a smooth upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will provide quick return on investment by improving your workers' efficiency, cutting the cost of hardware and support, streamlining management, and integrating your vital communications platforms.

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