Fast and Affordable Remote Help for Brisbane Queensland Networks
Fast Remote Help for Brisbane NetworksFor businesses located in Brisbane Queensland, Progent provides remote help for computer systems based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Certified consulting experts have delivered online troubleshooting to companies in every state in the U.S. (Refer to recommendations from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-certified network specialists to help with challenging networking problems, as well as the services of CISA and CISSP-qualified security experts to handle high-level security design and troubleshooting jobs.

Progent's online technical support experts provide exceptional value due to the fact that they possess the real-world background and are equipped with the sophisticated technology necessary to resolve the majority of network problems quickly. Efficient support reduces direct costs since service calls require fewer chargeable consulting minutes. Online support also eliminates the expense of sending an engineer to your site. Your company benefits even more with indirect costs by reducing or avoiding system outages and associated costs due to business disruption, disgruntled customers and vendors, unproductive workers, and distracted management. Progent's extensive online technical support expertise is especially helpful in environments that rely on public clouds for vital infrastructure or applications such as Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite IT support may not be an alternative.

Progent's pricing policy for online help is structured to leverage your IT service investment. Progent charges on a per-minute basis for phone assistance, so you are invoiced only for the services that you actually get. In contrast to typical remote service organizations, Progent asks for no initialization surcharge or minimum job duration. Progent's one-minute granularity and clean policy for pricing prevent situations where fast solutions manage to turn into big bills. Progent's penchant for solving technical issues quickly means you saves cash.

Progent's Remote Consulting and Technical Support Expertise
Over the years, Progent has fine tuned an array of customized tools and proven processes which permit the maximum degree of effectiveness for remote technical support and troubleshooting for computer systems of all sizes. Progent provides secure VPN support for VPN gateways from multiple leading vendors including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access permits the engineers of Progent's Technical Response Center to connect to your environment without breaching system security.

Progent's proven service reporting application keeps extensive documentation for the support that Progent's clients have received. Progent's team consultants have the benefit of the records of all help delivered to each Progent customer by every Progent consultant. This database of problems and responses is stored as a quickly accessible internal knowledge base that permits Progent's online technical professionals to share their knowledge company-wide to make sure that the efficiency of Progent's support services grows daily. Progent's advanced accreditations and working relationships with important vendors including Cisco and Microsoft open up additional massive support knowledge bases and allow fast response from manufacturers' in-house engineering staff so Progent's remote consulting specialists can determine the most efficient solutions quickly.

Remote technical support services available from Progent to businesses in Brisbane Queensland include:

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent offers a selection of budget-friendly, fixed-price services intended to enable small and medium-size organizations to benefit from the same advanced IT solutions deployed by many of the world's top corporations. Progent's ProSight portfolio of network management outsourcing services covers all critical aspects of modern networking including email content filtering, threat defense based on machine leaning, automated backup and disaster recovery, network infrastructure monitoring and management, virtual server hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis tools to guard endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily escape traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to manage the entire malware attack progression including blocking, identification, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device management, and web filtering through cutting-edge tools packaged within one agent accessible from a single console. Progent's security and virtualization experts can help you to design and implement a ProSight ESP deployment that meets your organization's unique requirements and that helps you prove compliance with legal and industry information protection standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate attention. Progent's consultants can also assist your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows fast restoration of critical files, apps and virtual machines that have become unavailable or damaged as a result of component failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class support to configure ProSight DPS to to comply with regulatory requirements such as HIPAA, FINRA, and PCI and, whenever necessary, can assist you to restore your critical data. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading data security vendors to deliver centralized control and world-class security for your email traffic. The powerful architecture of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper level of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map out, track, optimize and debug their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are always current, captures and displays the configuration information of virtually all devices on your network, monitors performance, and generates alerts when issues are discovered. By automating tedious network management activities, WAN Watch can knock hours off common chores like making network diagrams, expanding your network, locating appliances that require critical updates, or resolving performance problems. Learn more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the health of critical computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT management staff and your Progent consultant so that any looming issues can be resolved before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual machine host configured and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the apps. Because the system is virtualized, it can be ported easily to a different hosting solution without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect information related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By updating and organizing your IT documentation, you can save as much as 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you’re planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to get an objective assessment of the overall health of their network. Based on some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the configuration of your core network assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable Active Directory (AD) system. Both also include one year of state-of-the-art remote network monitoring and management. Advantages can include simpler network management, improved compliance with government and industry security regulations, more efficient utilization of IT assets, faster problem resolution, more dependable backup and recovery, and increased uptime. Read more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone interview with a Progent information assurance consultant. The interview is intended to help assess your company's preparedness to block or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to gather information concerning your existing security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective security and backup/recovery system that aligns with your company's needs. For details, see The ProSight Ransomware Preparedness Report.

Special Consulting Services Offered by Progent
Progent can provide the skills of world-class online consulting experts for contract information technology projects. Progent's charges for longer-term consulting tasks are determined based on the qualifications of the engineers involved. Progent's experience with these important fields of computer technology enables clients to complete major projects within budget and on time. Progent's project-based online consulting services include:

  • Help Desk Call Center Services
    Progent's Call Center support programs for businesses with networks based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk services, co-managed Help Desk support services, and Help Desk operations consulting. Progent's Standard Help Desk Services offer small businesses an end-to-end solution that handles all facets of online Level 1 desktop technical support from initial requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Progent offers help desk services at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.

    Progent's Help Desk consulting support can guide you in creating an effective new Call Center or improving your current one, evaluating or customizing Help Desk Call Center software products to handle the particular requirements of your business, or adding temporary online staff to supplement your existing Call Center group to handle high-demand situations such as software transitions, major updates, or rolling out brand new applications.

    Progent's Help Desk Call Center team of experienced network consultants gives your customers in Brisbane Queensland rapid contact with an effective technical support resource with extensive background offering telephone-based help and remote diagnostics for IT systems based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux products. Progent's mission is to earn the Help Desk Call Center the reputation as a crucial contributor to business performance, and Progent's policy is to solve and not just report IT issues.

  • Applications Support: Training, Development, and Integration
    Progent's Applications Consulting Group offers phone-based and in-depth consulting support and training in key business application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can deliver consulting expertise, customization, and education for familiar Microsoft applications including CRM, Project, Microsoft Office 365 Word, and Office 365 Excel. To read more on Progent's expertise, custom programming, and training offerings, see Progent's Business Application Experts Services.

  • Unified and Streamlined Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10 clients; cohesive management of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts can provide world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new deployment of System Center 2016, extend or tune an existing one, upgrade efficiently from a prior version of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring Services
    Progent can deliver companies in Brisbane Queensland online IT infrastructure monitoring by providing System Center 2016 Operations Manager (SCOM) consulting and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can tune SCOM to suit your environment so that your computer maintenance is proactive rather than reactive. By anticipating looming trouble spots before they expand into network outages, automated monitoring can ward off inconvenient and expensive network crises. Progent can also assist with server and infrastructure monitoring utilities like Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or macOS and OS X environments, Windows systems, or systems powered by multiple OS platforms.
How Your Brisbane Company Can Contact Progent's Online Service Experts
To get in touch with Progent about urgent online help with Microsoft, Apple macOS and OS X, or Linux/UNIX computer systems, visit Progent's Urgent Remote Support, telephone 1-800-993-9400, or go to Contact Progent. For offices and startups in Brisbane Queensland, Progent's phone-based network support engineers can provide expert and affordable IT support whenever your company has to have it. More than a decade of delivering remote technical assistance has earned Microsoft Partner status for Progent's team of engineers and has enabled Progent to acquire high-end troubleshooting skills and to fine tune online connectivity tools to fix IT problems quickly while avoiding the cost and lost productivity that comes with on-premises support visits.

Even if your Brisbane company has a local freelance support technician or employs a full time IT staff that know how to handle typical network issues, Progent’s Microsoft certified engineers are available to offer an easy and transparent virtual expansion of your local resources for situations when your regular service personnel either lack the time or the knowledge to resolve unexpected network emergencies or particularly complex integration projects.

Advantages of Progent's Network Help for Companies in Brisbane Queensland
Progent's remote technical help services enable your Brisbane company to realize the benefits of on-call, enterprise-level network support without the cost of maintaining a full-time IT organization. Your information system will acquire added business worth by being increasingly available, productive, and secure. Benefits to your business include:

  • Convenient remote extension of your local IT resources
    With most offices in Brisbane Queensland, local network support providers, whether consisting of outside consultants or an internal maintenance staff, can solve the majority of network issues. On the other hand, serious problems can occur when your regular support personnel are too busy or unavailable, and some problems may involve technology that is beyond the scope of your local support technicians. In these situations, Progent's on-call service experts give you a convenient, quick, and affordable solution to supplement your regular resources and to transfer useful knowledge to improve your ability to deal with future issues locally.

  • Less Dependence on Individual Consultants
    For network maintenance, smaller businesses commonly depend on independent freelance service providers. Although independent consultants carry smaller internal costs than big service firms and can often charge marginally less, they are often overbooked, making it impossible to respond quickly to crisis situations. If a freelance service provider is busy with another customer, ill, on vacation, or in class, the absence of reserve personnel may require your business to go without help during an IT crisis. As your company grows, network downtime and trouble with vital software become more expensive. The money you thought you were conserving on an independent can be consumed fast by lost productivity. Progent provides a reliable source of backup service expertise to insure your IT system is always up and running.

  • Create a Scalable Basis for Seamless Expansion
    Companies often start with an information system implemented on a shoestring budget. Without a proper infrastructure, band-aid repairs often get piled on top of an unstable foundation. When a company grows, stability and expandability issues can impede the success of the business. Such badly designed environments need careful analysis, intelligent strategic planning, and extensive IT knowledge to upgrade to a network architecture able to offer the stable foundation to meet critical business requirements and facilitate downstream expansion.

  • Work with Solution Providers Instead of Product Sellers
    Smaller businesses require advice and technical training to navigate through an ever more complex maze of technology alternatives capable of promoting business success and improving efficiency. These companies do not need a network engineer who is trying to resell a specific vendor's technology. Network consulting and product selling can lead to a situation where the proposed solution is built around a predetermined product rather than the genuine requirements of a client. Progent eliminates these conflicts of interest by offering only services rather than products. This enables Progent to match technical consulting with the best needs of clients.

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner support company and Progent's head count, depth of IT expertise, refined support tools, and familiarity with corporate IT enable businesses to escape the pitfalls associated with exclusive dependence on smaller consulting firms, individual freelance consultants, or limited in-house resources.

Progent adds value by providing:

  • Proven Methodology
    Progent’s staff of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world industry experience, at the front lines of network support, executing a broad range of technical tasks for a large mix of customers. Each Progent support professional shares a proven set of personal best practices which are combined into shared leading practices training that Progent instills in its support personnel. This guarantees that you get not only expert technical skills, but also a support engineer with field-tested methods for using computer knowledge to solve real-world IT problems efficiently.

  • Value Pricing
    Progent's pricing policy is to bill for phone service and on-premises help per minute. Consequently, you are invoiced just for received support. Progent does not demand a more expensive rate for after-hours or priority service, and inside California or in areas where Progent provides on-premises service, Progent does not bill for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent imposes no minimum charge and asks no monthly commitment for support services delivered during normal working hours. Many support organizations demand large minimum fees or charge for every quarter hour or longer. Progent's fine granularity does away with big bills for fast repairs so you will not be forced to permit minor problems to stay unaddressed.

  • Complete Records of IT Services
    Progent has created a comprehensive support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike some freelance consultants or local support firms who offer minimal documentation or details of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the service reports transmitted by each consultant to each customer. The discipline of detailing and archiving service records results in more effective support and avoids a slew of common problems such as when a support customer is effectively held hostage to a consultant who won’t release the keys to the kingdom.

  • Remote Network Monitoring with MS Operations Manager
    Progent is one of the few IT service companies to provide round-the-clock system tracking services powered by Microsoft System Center Operations Manager. Microsoft System Center Operations Manager allows your network support to be proactive instead of reactive. By anticipating potential problems before they cause downtime, network monitoring can save your IT network from painful and expensive availability disruptions.
How Does My Business Begin Receiving Online Network Support from Progent?
To get started with Progent's online help services or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for IT support, go to Immediate Online Support.



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    Top BlackBerry Software Technical Consultant

    Progent can provide the services of BlackBerry-certified experts who can help small companies to design, manage, and troubleshoot BlackBerry technology affordably and effectively, eliminating the need for an in-house BlackBerry specialist and minimizing the expense and distraction of supporting a mobile workgroup. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-expert consultants, Cisco CCIE engineers, and CISSP and CISM-certified security professionals. This wide range of expertise, in conjunction with Progent's proven remote service delivery model, offers small companies an efficient solution for incorporating BlackBerry technology productively into their IT network.

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    Cisco offers a full product line of routers including appliances designed to deliver the security, bandwidth, and availability required by organizations ranging from branch offices to global enterprises. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to build a reliable infrastructure for your network and to make it easy to grow as you support new users, start new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS platform, including the Cisco 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Routers.

  • Immediate Cisco and Microsoft Certified Expert MySQL RDBMS Integration Firm Oracle database administration Technology Professional
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    Progent can assist you to support System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance security, and boost productivity by ensuring that operating systems and applications are always current, tracking product licenses, and monitoring usage profiles so you can make smart purchasing choices. When you are set to upgrade your SCCM 2007 configuration management solution, Progent can help you to plan and implement an efficient move to SCCM 2012.

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    Progent's Microsoft-certified consultants can provide affordable remote and onsite consulting expertise, application development, and troubleshooting support for businesses of any size who intend to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.

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    Progent's compensation model is based on revenue sharing, so just like being a freelance contractor, your earnings are directly driven by your generated revenue. Certain of our support staff stress lifestyle issues and choose to consult at an easy pace, utilizing our flexible schedule to pursue individual enthusiasms such as hiking, car racing, skiing, fishing, vacations, or sharing private time with family and friends. Others take advantage of the opportunity to make major dollars through lots of effort and extended days. Progent completely supports both ends of the spectrum and everything in between.

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    Progent's Microsoft and Cisco certified network engineers offer advanced help with a broad range of technologies and can provide that assistance online anywhere in the U.S. or in person in major cities across the country and anywhere in California. Progent provides remote help for networks powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that include a combination of Microsoft Windows and UNIX/Linux platforms. Progent also offers the help of Cisco CCIE network engineers for complex connectivity problems, as well as the the assistance of CISA and CISM-qualified security consultants to handle high-level security planning and problem solving. Progent has provided online troubleshooting to companies in all 50 states in the U.S.

  • Microsoft Dynamics GP Update Engineers Microsoft Dynamics GP Update Services
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    Progent is among the most qualified network consulting companies for integrating email and messaging systems powered by Exchange 2000 Server. Progent specializes in helping small companies get the full benefits of Microsoft Exchange 2000 under typical scenarios such as updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 management.

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    Progent can help small and medium-size businesses to deploy efficient remote endpoint management and monitoring systems for maintaining devices operated by offsite workers.

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    Microsoft WSUS allows information technology managers to install and track the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, IT staff can fully and easily manage the distribution of updates that are released through Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, setting up client's workstations, defining the Group Policy settings, and making sure your Microsoft Software Update Services GPO is linked to an Active Directory container appropriate for your system environment.

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    Progent can provide fast online support from Cisco-certified CCIE network infrastructure consultants. Progent's CCIE experts can link to your environment using powerful remote diagnostic tools to provide quick and economical analysis and repair of urgent network problems.

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    • Biggest Configuration Red Hat Linux
    Ubuntu Linux Consult

    Progent's Linux consulting experts offer small and mid-size businesses and developers support for administering and maintaining Linux systems that operate with Microsoft-powered technology. Progent offers your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of experience offers you an easy single consulting firm to show you how to create and maintain a protected and robust mixed-platform network and communications environment that supports Linux and Microsoft interoperability by integrating Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    • Technology Consulting Services Microsoft Exchange Server 2016 Migration Planning
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    Progent can help you in all phases of your upgrade to Exchange 2016 such as designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your VMs, databases and logs; setting up HLB for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    • Database Professionals
    Database Programming Integration Support

    Progent's Microsoft-certified relational database developers offer small and midsize businesses remote support for popular database platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support available from Progent include software installation and configuration, database design and coding, management services, replication and synchronization strategies, capacity planning, performance tuning, data migration, information security, backup and recovery options, problem solving, and training.

  • ProSight Windows Server Management Engineer Technical Consultant Remote Server Management
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  • Queensland Contract Jobs Microsoft MCTS Remote Support Microsoft MCITP Remote Support Part-Time Jobs Perth
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    Progent can provide the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the basic capabilities and global standards of skill that IT security professionals are required to master. It provides executive management the confidence that consultants who have earned their CISM certification have the experience and knowledge to provide efficient security management and consulting services.

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  • Remote Technical Support Debian Linux, Solaris, UNIX Brisbane, Queensland Mandrake Linux, Solaris, UNIX IT Consultants
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    • SCSM 2016 Integration Services
    On-site Technical Support System Center 2016 and VMware Integration

    Small to mid-sized companies can now enjoy all the advantages of Operations Manager and in addition have quick access to Progent’s Microsoft and Cisco Premier network support professionals. With Progent's economically priced IT service programs, small and midsize businesses can select a simple System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small company networks world-class reliability, security, and productivity.

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    • Exchange Server 2003 Network Consultants
    Largest Online Support Services Microsoft Exchange Upgrade

    Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Exchange Server 2003 migration strategy that minimizes network disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the experience to complete your move quickly and affordably. Progent's Exchange Server 2003 support, troubleshooting, and design services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.

  • SCOM 2012 Migration On-site Technical Support SCOM 2012 IT Consulting
  • SQL 2012 IT Specialists SQL Server 2019 Computer Service Providers Gold Coast
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    • IT Consultant Internet Security and Acceleration Server
    Microsoft Certified Microsoft ISA 2004 Server Technical Support

    Progent’s Microsoft certified consultants offer small and midsize businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can secure your business system from attack by external and inside threats. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to detect many attacks that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your network security through experienced planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can help you to install Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.

  • Small Business Software Support Small Business Network Design Consultant
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  • Specialist Jabber Upgrade Cisco Certified Jabber and VPN Consulting Services
  • Specialists Microsoft SMS SMS Server Migration Integration Support
  • Specialists SQL Server 2014 After Hours Online Troubleshooting SQL Server 2014 Capacity Planning
  • Subcontractor Microsoft MCA Consulting New South Wales 24-7 Full-Time Job Microsoft Certified Consulting Newcastle
  • Support Services Microsoft Windows 2008 Cluster Server 24-Hour Windows Failover Cluster Technical Support
  • Support and Integration Postini Antispam Information Technology Consulting

    • Cisco Certified Expert Support Outsourcing Chief Information Officer
    Part-Time CIO Setup and Support

    Progent can provide small businesses with an information management professional who can function as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you deploy appropriate IT products to enhance business processes so they match more closely with your corporate goals. Your business can create and implement a well conceived IT strategy without incurring the expense of a full-time Chief Information Officer.

  • System Center 2016 and SQL Server Integration System Center 2016 and Operations Management Suite Consulting Services
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  • Unified CM SIP gateway IT Consultant Unified CM and Exchange Online Support Outsourcing
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    • Largest MCSE Expert Certified Exchange 2007 Remote Support
    Microsoft Exchange Support and Integration

    Progent's expert support team can help you design and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, simplifies ongoing support requirements, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-location upgrades, Progent has the experience to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Microsoft Exchange Server 2007.

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  • Windows Server 2012R2 Virtual Fibre Channel Technical Consultant Windows Server 2012 R2 Cloud Consultant Services
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    • SCOM 2016 Integration Support
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    Progent has over 10 years of background configuring, maintaining and troubleshooting the key platforms that make up Microsoft System Center and can assist you to plan, install, manage, and fix your Microsoft System Center 2012 R2 solution to optimize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent can help you to migrate to the latest version of Microsoft System Center from an earlier one or from a third-party IT management platform to provide the advantages of best-in-class deployment, automation, security and compliance, plus datacenter and critical application performance monitoring.

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    • Award Winning Remote Support Services SCVMM 2012 NVGRE Gateway
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    Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and libraries; plan, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help you to move from an older release of System Center Virtual Machine Manager or from another management system, and Progent can show you how you to optimize and repair your current SCVMM environment to make sure you get maximum return on investment.

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