Fast and Affordable Online Support for Brisbane Queensland Computer Networks
Urgent Phone Technical Support for Brisbane SystemsFor businesses in Brisbane Queensland, Progent provides online help for computer systems powered by Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified engineers have provided remote support to companies in all 50 states in the U.S. (Check out testimonials from Progent's customers.) In addition, Progent can furnish the consultation services of Cisco CCIE network specialists to handle complex infrastructure problems, as well as the assistance of CISSP-certified security consultants to handle advanced security architecture and diagnostic issues.

Progent's online support experts provide excellent value because they possess the real-world background and are equipped with the sophisticated technology required to resolve the majority of network problems rapidly. This lowers immediate expenses since solutions accumulate fewer chargeable consulting minutes. Online support also avoids the cost of dispatching an engineer to your office. Your organization saves even more with incidental expenses by minimizing or avoiding system downtime and associated losses stemming from business disruption, disgruntled clients, idle employees, and de-focused executives. Progent's extensive online technical support know-how is particularly important for organizations that are dependent on public clouds for critical infrastructure or software such as Microsoft Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where on-premises support may not be useful.

Progent's pricing model for online support is structured to leverage your network support investment. Progent charges on a per-minute basis for telephone-based consulting, so you owe only for the support that you receive. In contrast to typical remote service firms, Progent imposes no initialization surcharge or minimum job duration. Progent's one-minute billing unit and simple policy for pricing eliminate situations where speedy. minor repairs manage to turn into major bills. Progent's penchant for handling problems quickly means your business saves money.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has fine tuned an arsenal of customized tools and proven methodologies that ensure the maximum degree of effectiveness for online technical support and troubleshooting for computer networks of all sizes. Progent provides safe Virtual Private Network support for VPN gateways from a variety of leading vendors including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity enables the consultants of Progent's Technical Response Center to access your company's environment without violating corporate security.

Progent's sophisticated service database application maintains detailed histories describing the service that Progent's clients have been provided. Progent's staff engineers have access to the details of all help rendered to every Progent client by any Progent consultant. This history of trouble tickets and responses is organized as an easily accessible proprietary knowledge base that permits Progent's online technical engineers to communicate their experiences company-wide to ensure that the effectiveness of Progent's technical support improves daily. Progent's high-level certifications and close associations with major industry leaders such as Cisco and Microsoft make available other extensive technical support databases and allow fast access to manufacturers' in-house support staff with the result that Progent's online service experts are able to find the best resolutions promptly.

Remote support available from Progent to businesses in Brisbane Queensland include:

ProSight Flat-rate IT Services for Small and Mid-size Organizations
Progent offers a selection of low-cost, fixed-price services designed to allow small and medium-size organizations to benefit from the same best-of-breed IT solutions used by many of the world's top enterprises. The ProSight suite of outsourced network management services addresses all key aspects of modern networking including email content filtering, threat defense based on machine leaning, automated backup and disaster recovery, infrastructure health monitoring, virtual server hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that utilizes SentinelOne's cutting edge behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely escape legacy signature-matching AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to address the complete threat lifecycle including blocking, identification, containment, cleanup, and forensics. Key features include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring endpoint security and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering via cutting-edge technologies packaged within one agent managed from a single console. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that meets your organization's unique needs and that helps you prove compliance with legal and industry information protection regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate action. Progent can also assist you to install and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with advanced backup/restore technology vendors to produce ProSight Data Protection Services (DPS), a family of management offerings that deliver backup-as-a-service. ProSight DPS products manage and track your backup operations and allow non-disruptive backup and rapid restoration of critical files/folders, applications, images, and virtual machines. ProSight DPS helps you protect against data loss caused by hardware breakdown, natural calamities, fire, malware such as ransomware, user mistakes, ill-intentioned employees, or application bugs. Managed backup services in the ProSight DPS family include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda purpose-built storage, and ProSight MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these managed services are best suited for your IT environment.

  • Progent's Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management provide organizations of all sizes a flexible and affordable alternative for assessing, testing, scheduling, applying, and tracking updates to your ever-evolving information system. In addition to maximizing the protection and functionality of your IT environment, Progent's patch management services allow your in-house IT team to focus on more strategic initiatives and tasks that derive the highest business value from your network. Read more about Progent's software/firmware update management services.

  • ProSight Duo Two-Factor Authentication: Identity Validation, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo authentication managed services utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation with iOS, Google Android, and other personal devices. Using 2FA, whenever you log into a secured online account and give your password you are requested to confirm your identity on a unit that only you possess and that is accessed using a different network channel. A wide selection of out-of-band devices can be used for this second form of ID validation such as an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You can designate several validation devices. To learn more about ProSight Duo two-factor identity authentication services, go to Cisco Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing family of real-time reporting tools designed to integrate with the top ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize critical issues such as spotty support follow-through or endpoints with out-of-date AVs. By exposing ticketing or network health concerns concisely and in near-real time, ProSight Reporting enhances network value, lowers management hassle, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security companies to provide web-based control and world-class security for all your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a further level of inspection for incoming email. For outbound email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map out, track, optimize and debug their connectivity hardware like routers and switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are kept updated, captures and manages the configuration information of virtually all devices on your network, monitors performance, and sends alerts when problems are detected. By automating tedious management processes, WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, locating devices that require critical software patches, or identifying the cause of performance issues. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the health of critical computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT management personnel and your Progent consultant so that all potential problems can be addressed before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the apps. Because the system is virtualized, it can be ported easily to a different hosting solution without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and safeguard data related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate up to 50% of time wasted looking for critical information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you're making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to obtain an objective assessment of the health of their information system. Powered by a selection of the top remote monitoring and management platforms available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the deployment of your core network assets adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits like a more manageable Active Directory (AD) environment. Both also come with one year of advanced remote network monitoring and management (RMM). Advantages can include lower-cost network management, better compliance with information security standards, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and increased uptime. Read more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your organization's ability either to stop or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information about your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective security and backup/recovery system that aligns with your company's needs. For details, see The ProSight Ransomware Preparedness Report.

Additional Consulting Services Available from Progent
Progent offers the services of seasoned online consulting professionals for contract information technology programs. Billing rates for ongoing consulting tasks are set according to the qualifications of the consultants involved. Progent's experience with these important fields of information technology enables clients to execute critical initiatives economically and on schedule. Progent's special online engineering solutions include:

  • Help Desk Support
    Progent's Call Center support alternatives for businesses with environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, co-managed Helpdesk services, and Call Center operations consulting. Progent's Standard Help Desk Services offer smaller businesses an end-to-end service desk solution that manages all facets of online desktop technical support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Progent provides service desk support at a significant discount off Progent's regular Level 1 desktop support rates, and Progent can provide the additional option of rapid on-demand escalation to subject matter experts to handle the most issues.

    Progent's Co-managed Help Desk services make it possible for your business to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's large roster of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on the leading PSA platform for managing end-user service requests, ticketing, ownership, status tracking, and reporting.

    Progent's Call Center team of veteran information technology consultants provides your workers in Brisbane Queensland quick contact with a large network service group with substantial experience providing phone help and online repair service for networks based on Microsoft, Cisco, macOS and OS X, UNIX, or Linux components. Progent's charter is to earn the Help Desk Call Center recognition as a significant enabler of company productivity, and Progent's target is to resolve instead of just report technical problems.

  • Applications Services: Training, Programming, and Troubleshooting
    Progent's Applications Consulting staff can supply phone-based advanced consulting expertise and training in special application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can deliver expertise, customization, and education for familiar Microsoft applications including Microsoft CRM, Microsoft Office Project, Microsoft 365 Word, and Microsoft 365 Excel. For more about Progent's expertise, custom programming, and education offerings, visit Progent's Business Application Experts Group.

  • Centralized and Automated Administration of Hybrid Cloud Environments
    System Center centralizes and automates the management of hybrid cloud environments by offering advanced integration with Windows Server 2022, Windows 10 and Windows 11; seamless management of mixed-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center consulting experts offer advanced remote and on-premises support for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to design and install a new implementation of System Center2, extend or tune your current one, upgrade efficiently from an earlier release of System Center, or debug your System Center environment.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent can deliver businesses in Brisbane Queensland remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager consulting services. Progent can adapt SCOM to suit your environment so your computer support is proactive rather than reactive. By spotting emerging problems before they evolve into downtime, automated monitoring can head off stressful and expensive network breakdowns. Progent can also use network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or macOS and OS X networks, Windows networks, or environments that incorporate multiple operating systems.
How Your Brisbane Company Can Contact Progent's Online Support Professionals
To contact Progent about emergency phone-based support with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX networks, visit Progent's Nationwide Remote Help, telephone 1-800-993-9400, or visit Contact Progent. For companies and new businesses in Brisbane Queensland, Progent's online computer support specialists can provide effective and economical system support the instant your organization has to have it. Over two decades of providing remote repair services has earned Microsoft Partner certification for Progent's consulting experts and has helped Progent to develop world-class troubleshooting skills and to refine online access tools to solve IT problems rapidly while eliminating the cost and lost time that comes with in-person support visits.

Even if your Brisbane office relies on a regular independent support technician or employs an in-house organization that can deal with day-to-day computer problems, Progent's Microsoft certified engineers can still provide a convenient and transparent virtual expansion of your on-site resources in cases when your regular service personnel either lack the time or the knowledge to resolve unexpected network emergencies or especially challenging integration problems.

Advantages of Progent's Network Help for Businesses in Brisbane Queensland
Progent's remote support services enable your Brisbane business to experience the advantages of immediate, world-class network support without the cost of managing an in-house IT organization. Your network will acquire greater strategic worth by being increasingly reliable, productive, and protected. Benefits to your business include:

  • Convenient virtual expansion of your on-site IT resources
    With most companies in Brisbane Queensland, nearby computer service providers, whether made up of outside consultants or an internal IT staff, can handle typical technical issues. On the other hand, major troubles can strike when local resources are overstretched or absent, and some trouble may stem from technology that is beyond the scope of your onsite service personnel. In these instances, Progent's on-call service specialists provide a convenient, fast, and budget-friendly solution to supplement your local resources and to convey useful knowledge to increase your capability to handle downstream problems in-house.

  • Less Dependence on Individual Service Providers
    For IT maintenance, smaller businesses often depend on individual freelance service providers. While independent consultants have smaller overhead than big support firms and can often charge marginally less, they are sometimes overbooked, making it hard to respond quickly to crisis situations. If a freelance service provider is occupied with another client, ill, on a trip, or in class, the lack of backup personnel may force your company to go without assistance during an IT crisis. As your business expands, network downtime and trouble with vital applications are more costly. The money you thought you were saving on a freelancer can be eaten up quickly by reduced productivity. Progent provides an on-call source of backup service expertise to make sure your IT system stays available.

  • Build a Scalable Foundation for Smooth Expansion
    Organizations typically start with an IT system created on a modest budget. Lacking a proper framework, band-aid fixes often get piled on top of a shaky foundation. When a network grows, stability and expandability issues can impede the success of the organization. These badly designed environments require careful assessment, smart strategic planning, and extensive IT expertise to upgrade to a network infrastructure that can provide the stable foundation to handle critical business requirements and ease downstream expansion.

  • Interact with Problem Solvers Rather Than Product Vendors
    Smaller companies need guidance and technical training to navigate through an increasingly complex maze of product options capable of accelerating business growth and improving efficiency. Businesses hardly need a network consultant who is attempting to resell a specific vendor's technology. Network support and product sales can result in a situation where the proposed solution is designed around a profitable product instead of the genuine requirements of a business. Progent avoids these conflicts by offering only services rather than products. This enables Progent to match technical expertise with the real interests of customers.

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner support firm and Progent's head count, range of IT expertise, refined remote support tools, and understanding of enterprise networking allow companies to escape the limitations of excessive reliance on smaller service firms, independent freelance consultants, or limited in-house resources.

Progent adds value by providing:

How Does Our Company Begin Receiving Remote Technical Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network support, visit Immediate Online Support.



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  • 24 Hour ISR Router On-site Technical Support CCIE Certified 2800 ISR Router Remote Support Services

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    Windows Server 2016 Hybrid Integration Network Consultants

    Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design a disaster recovery solution built around Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using low-cost equipment, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical creation of a stretch cluster quorum arbitration point.

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    Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.

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    24/7/365 Consultants Microsoft Teams and AAD

    Progent can help your organization to plan an upgrade to Microsoft Teams from Skype for Business Online and configure, manage, and debug a cloud or mixed implementation of Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.

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    Bandwidth Throttling Test Lab Professional

    Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for testing mission-critical applications, creating efficient migration procedures, assessing and tuning performance, planning or verifying business continuity strategies, resolving compatibility problems, and establishing training environments for new technologies. For Progent customers without adequate internal resources to assemble proper test environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital IT projects on schedule.

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    24-Hour Professionals Small Business Network Management Services

    Progent's ProSight portfolio of managed services are designed to offer businesses who maintain small in-house network administration and support staffs with affordable help from world-class management tools and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include flat-rate IT management expenses, smart automation of routine management processes, continual adoption of new technology, smooth migration from legacy technology to up-to-date solutions, close alignment of information technology with strategic objectives, access to seasoned network experts, and allowing management to focus on business instead of fast-evolving computer technology.

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    • Technology Postini
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    E-Mail Guard represents a complete solution for blocking spam and virus attacks. E-Mail Guard handles the protection and management of company email by offering constantly updated spam and virus blocking, policy management, content filtering, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features tracking, administration and analysis utilities plus outbound email testing to let you fix your email environment and define and enforce corporate email policy.

  • Brisbane-Gold Coast Migrations
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    Immediate Technology Professional SentinelOne Ransomware Recovery

    Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that incorporates AI software and expert services to deliver cutting-edge endpoint detection and response.

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    • Top Small Business Network Engineer
    Support Services Small Company

    If you have a small business network with 10 to 50 network clients, Progent's computer outsourcing services free your company from dependence on single freelance consultant while giving you affordable and dependable access to high-quality technical expertise. By providing network consulting help when you require it, providing specialized knowledge for critical technologies, delivering value-added services such as automated server monitoring, and charging only for services you receive, Progent offers you an affordable solution for maximizing the productivity of your small business network. Progent is the smart way for small businesses to build and maintain a reliable and safe information network and to benefit from quick access to the skilled consulting typically available only to businesses who can support a large in-house IT organization.

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    • Microsoft Exchange Server 2010 Migration Consultant Services
    Exchange Server 2010 Upgrade Professional

    Progent's Microsoft-certified engineers can provide affordable remote and onsite help to carry out your upgrade to Exchange Server 2010, produce comprehensive documentation of your upgraded messaging environment, train your IT team and end users to get them up to speed rapidly on Exchange Server 2010, and provide continuing administrative consulting and technical help. Progent's consultants can also help you migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.

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  • Database Administration Engineers CCIE Expert Certified Database Applications Consulting
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    Microsoft Communications Server provides IM and presence in a scalable, enterprise-grade package offering enhanced security, seamless integration with popular Microsoft products, an expandable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize lower costs and improved operational efficiencies, increased worker productivity, and better intellectual property security with this simple-to-manage, fault-tolerant solution. Successful implementations of Microsoft Office Communications Server require careful planning and consideration prior to installation. Progent's Microsoft-certified professionals can provide the skill necessary to realize all the benefits of Office Communications Server across your whole corporation.

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    Expert Microsoft Certified Desktop Technology Computer Outsourcing Consultants

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    • ProSight VM Hosting Consultancy
    ProSight Small Business Private Clouds Consultant Services

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    Carrier Routing System Support and Setup

    Cisco has designed a full array of routers including routers designed to deliver the security, performance, and reliability required by organizations ranging from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network uptime. Progent can help you choose and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it easy to grow as you add new users, start new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS operating system, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Series Routers.

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    • Information Security Information Technology Consulting
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    For small and midsize companies, network security and information assurance and regulatory compliance is excessively complicated to stay ahead of yet too dangerous to overlook. The largest largest enterprises have been breached, and the top cloud services have on occasion been knocked out. It seems as though there's nowhere to hide. Progent makes it economical for small and midsize businesses to implement critical security projects effectively by providing the benefit of billable time to the nearest minute with no minimum charge for remote help. This means you can have access to a world-class information consultant to provide just the knowledge you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help your business with any aspect of network security including vulnerability audits, malware defense and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and designing a complete security strategy.

  • Firesight Remote Consulting Remote Consulting Cisco AnyConnect
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  • ISA 2004 Server Support Microsoft ISA 2004 Server Specialist
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    • Email Outbound Content Filtering Consult
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    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide centralized control and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a further layer of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.

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    • Microsoft Windows 2000 On-site Support
    Microsoft Windows 2000 Consultant

    Progent's certified Windows Server 2000 consultants can provide computer help and information technology consulting services for the entire line of .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows 2000 Server configuration, update, and support offerings include network planning, installation, documentation, on-site and off-site technical support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.

  • Lync Server 2013 Reverse Proxy Server Specialist Immediate Lync Server 2013 video conferencing Engineer
  • Lync Server 2013 and Cisco UC Professionals Lync Server 2013 and Cisco UC Technology Professional
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  • MCSE Expert Certified High-Availability Clustered Servers Troubleshooting Microsoft Windows Server 2003 Cluster IT Consulting
  • MCSE Expert Certified Online Troubleshooting Microsoft System Center OpsMgr 2012 R2 Operations Manager Migration Specialists
  • MFA and Single Sign-on Online Troubleshooting Duo Multi-factor Authentication Technical Support
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  • Meraki WiFi 6E AP Migration Consultant 24x7 Cisco Certified Expert Meraki Outdoor Wi-Fi AP Consulting
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    • Integration Services Windows Server 2022 Windows Admin Center
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    Progent's certified Windows Server 2022 experts can help your organization to design and implement a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with a self-hosted implementation of Windows Server 2022.

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    • Services Documentation On-site Technical Support
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    Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered support activities. Unlike many independent consultants or local service organizations who offer scant documentation or details of services performed, each service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the support reports sent by every staff member to each customer. The discipline of detailing and archiving service activity allows more efficient support and avoids a variety of common misfortunes such as when a service customer is effectively held hostage to a consultant who refuses to let go of vital service information.

  • Microsoft Certified Expert Remote Backup and Restore Service Technology Consulting Microsoft DPM Offsite Data Backup Service Consulting
  • Microsoft Certified Partner Support Exchange 2019 and Windows Server Core Exchange 2019 Server Remote Technical Support
  • Microsoft Dynamics GP (Great Plains) Vender in Brisbane - Database Experts Brisbane MS Dynamics GP Supplier - Brisbane - Installation Help
  • Microsoft Exchange 2000 Support Outsourcing Upgrade Exchange 2000 Upgrade
  • Brisbane Professional Services
  • Microsoft Exchange 2016 Network Installation Gold Coast Exchange 2016 Design Firm Brisbane, Queensland
  • Microsoft Exchange Server Migration Engineers Microsoft Exchange Server Upgrade Specialists
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    • Microsoft Certified Partner Windows Server 2022 upgrade Online Troubleshooting
    Windows Server 2022 Windows Defender ATP Configuration

    Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your company to design and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid model that combines cloud-hosted Windows Server Online with a datacenter-based installation of Windows Server 2022.

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  • Microsoft Server Consolidation Technical Support Services MS Virtual Server Administration Website Specialists
  • Microsoft SharePoint 2013 Technology Consulting Brisbane Network Consulting Microsoft SharePoint Server 2007
  • Microsoft Teams at home workers Specialists Microsoft Teams and Android Engineers
  • Microsoft Windows 2003 Professional Windows Server 2003 Engineers
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    • Consultants LifeSize 220 Series Telepresence
    Cisco VTC Consultants

    Progent offers the expertise of a veteran specialist with years of hands-on experience installing, managing, and enhancing video conferencing platforms from leading vendors including Cisco/TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal IT management group, your Internet Service Provider, and your telepresence platform vendor to help your organization maximize the business value of your video conferencing solution.

  • Microsoft and Cisco NodeZero Certified PEN Testing Consultants NodeZero Cybersecurity Penetration Testing Security Company
  • Mid-sized Company Information Technology Manager Information Technology Consulting Small Business
  • NetApp MetroCluster Disaster Recovery Consulting NetApp MetroCluster Synchronous Replication Specialist
  • Network Consultants Microsoft Windows Essential Business Server Microsoft Essential Business Server Support Services
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    • WatchGuard Firebox M670 Firewall Security Organizations
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    Progent provides consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and maintain a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.

  • Offsite Employees Endpoint Management Integration Support Telecommuter Endpoint Management Onsite Technical Support
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  • 24/7 Cisco Brisbane, Australia Server Consultants
  • On-site Support Presence Awareness MS Office Communications Server Technical Support
  • Online Help Offsite Employees VoIP At Home Workers IP Voice Support and Integration
  • Online Support Microsoft SQL Server 2016 Microsoft SQL Server 2016 Online Technical Support

    • WLAN controller Specialist
    Cisco 9800-L wireless controller Consultants

    Cisco's Catalyst wireless controllers simplify the management of wireless LANs by unifying the configuration and control of Wi-Fi APs, optimizing wireless performance by limiting the effect of RF congestion, improving Wi-Fi uptime with fast auto-failover, and strengthening security by detecting cyber threats and filtering traffic content based on user class and locale. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's modern Wi-Fi controller technology.

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    • 8800 Series IP Phone Professionals
    UC520 Online Help

    Progent's Cisco-certified IP phone and video IP phone experts can assist you to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Unified Communications Manager Express to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM apps that include Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE internetworking support, and creating UCS server failover and Cisco SRST systems for survivability.

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  • Remote Workers Brisbane Consulting Experts - Voice/Video Conferencing Systems Consultants Brisbane 24 Hour Work at Home Employees Brisbane Consulting and Support Services - Conferencing Systems Guidance

    • Biggest MS SQL 2008 Specialists
    24/7 Microsoft SQL 2008 Server Engineer

    Progent's Microsoft-Premier SQL engineers offer a range of support services to assist small and midsize businesses to design, configure, manage, and troubleshoot SQL 2008 systems in order to receive the maximum competitive advantage from Microsoft's advanced relational database platform. In addition, Progent offers assistance with system infrastructure, enterprise-wide security, and application development to increase the strategic value of your SQL Server 2008 investment.

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    • Emergency NoderZero Threat Assessment Cybersecurity Contractor
    Cybersecurity Firms NodeZero Cybersecurity Pen Testing

    Progent's certified cybersecurity experts can perform NodeZero-based penetration tests to make sure your security monitoring and protection systems and policies are correctly set up and effective.

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    • Windows Server 2000 Upgrade Consultants
    Windows 2000 Support Outsourcing

    Progent's certified Windows 2000 consultants can help you enhance the capability of your current Windows 2K Servers and can simplify network administration, provide technical support and repair, and enhance security. Progent can also help you create, rationalize, and execute a strategy to upgrade from Windows Server 2000 to Windows Server 2003. Progent is expert in designing pilot installations to reduce the obstacles associated with moving to Windows Server 2003 by uncovering potential hardware and software compatibility issues.

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  • Server Help Progent Small Businesses Progent Small Companies Information Technology Outsourcing Firms
  • Services Microsoft Windows Server 2008 R2 Windows Server 2008 R2 Onsite Technical Support
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  • SharePoint Server 2003 Onsite Technical Support Support and Integration SharePoint Portal Server 2003
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    • SQL Server Reporting Services Remote Support
    Help and Support Microsoft SQL Server 2008

    Progent's Microsoft certified consultants can offer small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the rapid creation of enterprise-class business programs that offer your company a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and beyond the firewall. In addition to offering consulting, maintenance and problem solving services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information system. Progent can also help you migrate from earlier editions of Microsoft SQL Server to SQL Server 2005.

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    • wireless IP phone security Integration Services
    wireless IP phones and Aironet APs Computer Consulting

    Cisco's wireless IP phones are industrial-grade Wi-Fi handsets intended for professionals who are mobile within office, warehouse, health-care or other environments where management wants portable phones that provide more control, data security and ruggedness than is achievable with the Bring-Your-Own-Device style of mobile collaboration. Creating solutions with Cisco's wireless VoIP phones typically requires that IT teams configure and fine tune numerous components of your Wi-Fi environment such as wireless access points, routers and switches, Cisco wireless LAN controllers, and management tools. Progent's Cisco-certified consultants can provide online and on-premises support to help your organization create and maintain a Cisco wireless IP phone deployment by providing integration services that can range from troubleshooting the configuration of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.

  • Specialists Managed IT Services Consulting Professionals ProSight Network Management Outsourcing
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  • Symantec Raptor Security Audit Services Security Organization Symantec VPN
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    • Intrusion Protection Systems Protecting
    Protection Firewall Security

    Progent provides organizations of any size professional consulting for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security companies including Palo Alto Networks, Check Point Software, Juniper, Fortinet, and Symantec. Progent can help you design a detailed security plan and select the right products from multiple suppliers to support your security objectives while staying within your budget limits.

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  • Technology Professional Virtual Machine Hosting Consulting Private Cloud Virtual Datacenter Hosting

    • Amazon Web Services integration Integration Firm
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    Progent can provide affordable online consulting to assist businesses of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design, testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.

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  • Top Rated Barracuda Networks Zero Trust Security Organizations 24/7/365 Barracuda Networks F80B Series Firewalls Forensics Services

    • Microsoft Experts Remote Technical Support SharePoint 2013 Migration
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    Progent has been providing SharePoint support since the initial SharePoint product was published over 20 years ago, and Progent has the scope of technical know-how to assist organizations of any size to design and carry out a SharePoint Server 2013 installation and create SharePoint 2013 apps that add substantial business value to your information network. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; determine whether an on-premises, online or hybrid configuration is most sensible for your company; and select the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management support or can help in specific jobs associated with your SharePoint 2013 migration.

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    • Top DotNET Software Reporting
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    Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and are able to build or update .NET apps rapidly and affordably.

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  • Urgent Catalyst 3560 Switch Support Catalyst Switch EVN Specialists

    • Microsoft Outlook for Mac Online Troubleshooting
    Microsoft Lync for Mac Support and Setup

    Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most familiar office productivity programs. Progent's Apple-certified Macintosh experts can help you set up Mac Office on a mixed-platform network combining Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who run Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can provide service for networks that combine Mac with Windows computers with complete resource sharing, or networks which intentionally restrict sharing between Apple Mac and Windows users.

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  • Windows 7 Migration Remote Technical Support Microsoft Support Windows 7 Upgrade
  • Windows Server 2008 DirectAccess Computer Consultants Windows Server 2008 Hyper-VI Professional
  • Windows Server 2022 Azure Arc Remote Consulting Network Consulting Windows Server 2022 Hybrid Solutions
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