Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless PDAs were once among the most successful solutions for achieving location-independent connectivity to email, calendars, web applications, and other vital business information. Progent can provide Bristol, United Kingdom businesses support from BlackBerry-certified experts who can help businesses to manage their BlackBerry deployments or transition efficiently to a current smartphone platform.
As the sophistication of small business IT technology has increased, and as the need for world-class protection, dependability, and recoverability has become the norm for companies regardless of size, effective deployment and support of BlackBerry technology has become more challenging. To deal with areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations often turn to outside support firms who offer expertise in BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to design, manage, and troubleshoot BlackBerry-based environments economically and effectively, doing away with the requirement for an internal BlackBerry solutions expert and reducing the expense and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, combined with Progent's proven online support capabilities, provides small businesses an affordable solution for incorporating BlackBerry technology seamlessly into their information system.
Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined management tools to enable you to monitor and support BlackBerry smartphones across your company, define security policies that make sense for your company, customize mobile software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored rapidly and safely.
Bristol Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Bristol Metro Area.
Progent locations in Bristol Metro
Consulting Services for BlackBerry Enterprise Server
Research in Motion's advanced platform for administering large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated software enables Exchange, Lotus, or Groupwise clients to transmit and receive emails that stay encrypted during transit to ensure maximum data protection. BlackBerry Enterprise Server also streamlines a wide variety of crucial administrative tasks ranging from smartphone deployment and upgrades to mobile security and high availability.
Progent's BlackBerry-certified engineers can assist you to utilize BlackBerry Enterprise Server to do routine tasks such as:
- Deploy and manage applications
- Schedule device, application, and policy updates
- Update BlackBerry device firmware wirelessly
- Control user and group configurations with BlackBerry's vast library of IT policies
Progent's BlackBerry-premier engineers can also help you to utilize BlackBerry Enterprise Server to perform key procedures not available with the entry-level BES Server Express. These tasks include:
- Configure and manage BES Server's fault-tolerant architecture based on virtual servers
- Deploy BlackBerry smartphones remotely
- Set specialized management roles
- Automatically track and report on the integrity of your solution
Expert RIM BlackBerry Consulting Support Offered Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible online to provide expert technical help to companies in the Bristol area or anywhere in United Kingdom. Progent's seasoned online technical support team has helped businesses resolve network issues and reduce IT service costs in each state in the United States and built a large base of satisfied customers. (Refer to Progent's client testimonials.)
Progent offers online consulting support for a wide selection of technologies related to BlackBerry products such as synchronization, configuration with Exchange, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Major BlackBerry credentials earned by Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, editing user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned experts can in addition assist you to troubleshoot a wide array of issues associated with synchronization, handset detection, messaging consistency, web access, mobile connectivity, IM, workstation software installation, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide remote support for small company networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless technical support costs low and, by handling problems quickly, optimizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can assist you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks including resolving enterprise activation problems, adding and deleting BlackBerry smartphone users, setting activation passwords, configuring wireless software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry engineers can also show you how to operate administration software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES environment and assist you to select and install sensible security options.
Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant has support skills in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone users on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry devices and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Microsoft Exchange data flow, generate, update, and apply wireless LAN and VPN configuration sets, implement SNMP traps, and produce management reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Professional
To contact Progent about technical support for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.