Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs were once one of the most successful products for maintaining anytime-anywhere access to messaging, calendars, web-based programs, and other vital business information. Progent offers Bristol, United Kingdom businesses the expertise of BlackBerry-premier experts who can help businesses to maintain existing BlackBerry environments or transition smoothly to a current mobile platform.

As the sophistication of small company networks has expanded, and as the need for world-class security, dependability, and disaster recovery has grown to be the norm for organizations of any size, successful deployment and support of BlackBerry technology has grown increasingly challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and shared databases, small businesses frequently resort to external consulting professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to plan, administer, and repair BlackBerry solutions affordably and efficiently, eliminating the need for an internal BlackBerry technology specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, coupled with Progent's proven remote service delivery capabilities, gives small businesses an economical solution for incorporating RIM BlackBerry technology seamlessly into their IT system.

Progent's consultants can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to help you monitor and support BlackBerry devices across your company, define security policies that make sense for your company, develop custom wireless software, and ensure that your network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be restored quickly and safely.

Bristol Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Bristol Metro Area.

Onsite IT Consulting
Progent locations in Bristol Metro

City Address Phone Link
Bristol 17-18, Berkeley Square
Bristol, BS8 1HB
United Kingdom
+44 117 205 1387 Bristol Network Support Services


Consulting Support for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) streamlines management and maintenance of RIM BlackBerry smartphones, offering a single solution for handling critical tasks such as device installation, updates, and retirement and offering a strong infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless integration between Exchange Server, Novell GroupWise, or IBM Lotus Domino messaging servers and BlackBerry smartphones and allows over-the-air synchronization.

BlackBerry BES Server Integration Assistance

BES Server includes a variety of security options beginning with automatic encryption of information sent between a BlackBerry smartphone and BES Server using AES or Triple DES. BlackBerry BES Server also permits great versatility in adjusting degrees of protection to meet the specific needs of your company's network. Progent's BlackBerry certified consultants can assist your company to choose advanced security features and enable them wirelessly. Samples of these over-the-air configurable security settings are:

  • Disable a BlackBerry smartphone
  • Erase information from a lost BlackBerry device
  • Disable Bluetooth
  • Activate internal defenses against malware

BlackBerry BES Server also offers flexibility in selecting mechanisms to keep mobile users from loading or executing unsecure or unauthorized software. Progent can assist you to choose protective techniques like:

  • List precisely what applications are allowed on the device
  • Prevent third-party software from using persistent memory on the BlackBerry device
  • Determine what resources external applications can access on the smartphone
  • Restrict the kinds of access third-party software running on the BlackBerry device can initialize
  • Prevent all third-party software from being loaded or run on the device

How Progent Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned accreditations from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist your business to carry out common technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's seasoned experts can also assist your business to troubleshoot a wide range of problems associated with synchronization, handset detection, messaging consistency, web browsing, wireless connectivity, IM, PC software configuration, and Desktop Redirector.

As a leader in providing nationwide online consulting services for small office networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless support expenses low and, by resolving problems quickly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and manage storage groups, apply permissions, install the Mobile Data System and IM, implement push and pull access control lists, control Microsoft Exchange Server data flow, create, update, and assign WLAN and VPN configuration sets, implement SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and technology needs assessment, system design, installation strategy and execution, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to create a mobile wireless solution that fits within your information technology budget and supports your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help your organization to determine which management model and physical components match your requirements, and evaluate your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices about options for software versions, server hardware and mass storage, network architecture, and application configuration.

To maximize system security, Progent's BlackBerry-certified expert can assist you to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security engineers to run network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

Call or Email Progent to Get Help from a BlackBerry-Certified Professional
In order to get in touch with Progent about technical support for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.



An index of content::


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    Progent's compensation model is built on contribution, so just like being an independent contractor, your earnings are directly tied to your generated revenue. Some of our consultants focus on lifestyle issues and elect to work at an easy pace, utilizing our flexible schedule to follow personal pursuits such as mountain biking, motorcycle racing, skiing, fishing, travel, or spending free time with relatives and acquaintances. Other consultants take advantage of the chance to make big dollars through hard effort and long days. Progent completely encourages either end of the spectrum and everything in between.

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