Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry wireless smartphones were at one time one of the most popular products for maintaining anytime-anywhere connectivity to email, scheduling, web-based programs, and other critical business data. Progent offers Bristol, United Kingdom companies the services of BlackBerry-premier consultants who can assist organizations to manage existing BlackBerry deployments or transition smoothly to a current mobile solution.

As the complexity of small business IT technology has increased, and as the need for world-class protection, dependability, and recoverability has grown to be the norm for companies of all sizes, effective integration and support of BlackBerry technology has become increasingly difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and company databases, small organizations often turn to outside support professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry environments affordably and effectively, doing away with the need for an internal BlackBerry technology expert and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's proven online support capabilities, provides small businesses an economical alternative for integrating BlackBerry technology productively into their information system.

Progent's consultants can assist your business with SQL Server 2019 development support, SQL Server 2016 migration and management support, and Exchange setup so that your database and email infrastructure work optimally with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to help you track and control BlackBerry devices throughout your business, define security policies that are right for your business, customize wireless applications, and make sure that your IT network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and safely.

Bristol Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Bristol Metro Area.

Onsite IT Consulting
Progent locations in Bristol Metro

City Address Phone Link
Bristol 17-18, Berkeley Square
Bristol, BS8 1HB
United Kingdom
+44 117 205 1387 Bristol Network Support Services


Consulting Support for BlackBerry BES Server
RIM's high-end platform for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Exchange, Lotus, or Novell GroupWise users to send and receive messages that are encrypted in wireless transit to provide optimum data protection. BlackBerry Enterprise Server also streamlines a wide selection of key administrative tasks ranging from smartphone configuration and updates to mobile security and high availability.

BlackBerry BES Server Configuration Help

Progent's BlackBerry-certified consultants can assist you to utilize RIM BlackBerry BES Server to do routine tasks such as:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Upgrade BlackBerry device firmware wirelessly
  • Control user and group settings with BES Server's vast library of policies

Progent's BlackBerry-certified consultants can also help you to utilize BES Server to implement key procedures not available with the less advanced BlackBerry BES Server Express. These procedures include:

  • Configure and manage BES Server's fault-tolerant infrastructure based on virtual servers
  • Deploy BlackBerry devices wirelessly
  • Establish specialized management roles
  • Monitor and analyze the health of your BlackBerry system

How Progent Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has earned certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization issues to designing wireless workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can help you to perform basic support operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company email solution. Progent's certified experts can also assist you to troubleshoot a broad range of issues associated with synchronization, device detection, messaging reconciliation, web access, mobile connectivity, Instant Messaging, workstation software installation, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide online technical assistance for small office IT networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support costs at a minimum and, by solving issues quickly, optimizes the output of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email system based on Microsoft Exchange. Progent's BlackBerry engineer has expertise in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, archive and manage storage groups, configure permissions, set up the MDS and IM, implement access control lists, manage Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry expert can support your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and document a wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and technology requirements analysis, solution architecture, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant environment, information backup and disaster recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to design a wireless solution that fits within your IT budget and supports your business plans. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to accommodate a BlackBerry BES Server, help you to determine which management approach and equipment match your requirements, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart decisions about alternatives for software versions, processors and mass storage, network topology, and application set up.

To maximize network security, Progent's BlackBerry consultant can help you to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security engineers to run company-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent to Get Help from a BlackBerry-Certified Expert
If you wish to get in touch with Progent about engineering assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.



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