Consulting Support for BlackBerry Environments
BlackBerry wireless smartphones were once among the most popular solutions for maintaining mobile access to messaging, calendars, web applications, and other vital business data. Progent can provide Bristol, United Kingdom companies the services of BlackBerry-premier consultants who can help companies to manage existing BlackBerry deployments or transition smoothly to a current mobile platform.
As the sophistication of small business IT technology has expanded, and as the need for enterprise-class security, reliability, and recoverability has become the standard for businesses of any size, effective deployment and support of RIM BlackBerry solutions has become increasingly difficult. To address areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small businesses frequently resort to external support firms who specialize in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the requirement for an in-house BlackBerry technology expert and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient online service delivery model, gives small companies a budget-friendly alternative for integrating BlackBerry technology seamlessly into their business information system.
Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging systems work optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined management utilities to enable you to monitor and support BlackBerry devices throughout your company, recommend security policies that are right for your business, customize mobile software, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered quickly and thoroughly.
Bristol Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Bristol Metro Area.
Progent locations in Bristol Metro
Consulting and Technical Expertise for BlackBerry Enterprise Server (BES)
RIM's high-end platform for administering large collections of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated tool enables Exchange Server, Lotus Domino, or Novell GroupWise users to send and receive emails that are encrypted in transit to ensure maximum security. BES Server also simplifies a wide selection of vital administrative tasks that span from BlackBerry setup and updates to mobile security and high availability.
Progent's BlackBerry-premier consultants can assist you to use BlackBerry BES Server to do routine jobs like:
- Deploy and manage applications
- Plan device, program, and IT policy updates
- Update BlackBerry device software wirelessly
- Control user settings with BES Server's extensive library of policies
Progent's BlackBerry-premier consultants can also assist you to use BlackBerry Enterprise Server to implement important procedures not supported by the entry-level BES Server Express. These tasks include:
- Configure and manage BlackBerry's high-availability infrastructure based on virtualization
- Install BlackBerry smartphones remotely
- Establish custom management roles
- Monitor and analyze the integrity of your solution
Some Ways That Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has earned accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization problems to architecting wireless workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform common support functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, editing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging software. Progent's certified service professionals can also help you to troubleshoot a wide array of problems concerning synchronization, device detection, messaging reconciliation, web access, wireless connectivity, Instant Messaging, desktop software installation, and Desktop Redirector.
As a top innovator in providing countrywide remote technical assistance for small office IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry technical support expenses low and, by resolving issues quickly, improves the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can show you how to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical procedures including troubleshooting enterprise activation issues, registering and removing BlackBerry device users, activating passwords, implementing over-the-air program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry-certified consultants can also show you how to operate administration tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES system and assist you to select and implement appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange Server architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and delete BlackBerry smartphone users on Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System (MDS) and IM, deploy access control lists, manage Microsoft Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of settings such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, troubleshoot, and document a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry include business and network requirements assessment, solution design, roll-out strategy and implementation, performance tuning, configuration of a high-availability architecture, information backup and business recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to design a wireless system that fits within your information technology budget and supports your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry BES Server, assist you to decide which management model and physical components match your requirements, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart decisions about options for software editions, processors and storage, network design, and application configuration.
To maximize system protection, Progent's BlackBerry-certified consultant can assist your company to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to perform company-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry environment.
Contact Progent for Assistance from a BlackBerry-Certified Expert
If you wish to ask Progent about engineering expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.