Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless PDAs were at one time one of the most successful solutions for achieving mobile access to messaging, scheduling, web-based programs, and other vital business information. Progent offers Bristol, United Kingdom businesses the services of BlackBerry-certified consultants who can help organizations to manage their BlackBerry environments or transition efficiently to a current mobile platform.
As the sophistication of small business networks has expanded, and as the demand for world-class protection, reliability, and disaster recovery has become the norm for businesses of any size, successful deployment and maintenance of RIM BlackBerry solutions has become more challenging. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small businesses often resort to external support firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-premier engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the need for an in-house BlackBerry technology expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, combined with Progent's efficient online support capabilities, provides small companies a budget-friendly solution for integrating RIM BlackBerry technology seamlessly into their information network.
Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to track and control BlackBerry devices across your company, define security policies that make sense for your company, develop custom mobile applications, and make sure that your IT network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be recovered rapidly and safely.
Bristol Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Bristol Metro Area.
Progent locations in Bristol Metro
Technical Support for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies management and maintenance of RIM BlackBerry wireless handsets, providing a centralized platform for controlling critical jobs like smartphone installation, upgrades, and retirement and offering a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless communication between Microsoft Exchange Server, Novell GroupWise, or Lotus Domino messaging servers and BlackBerry smartphones and allows remote synchronization.
BlackBerry BES Server offers a wealth of data protection options starting with automatic encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple DES. BES Server also allows great flexibility in selecting levels of protection to meet the special needs of your company's environment. Progent's BlackBerry certified engineers can assist you to select powerful security features and activate them wirelessly. Samples of these wirelessly configurable security features include:
- Lock down a BlackBerry smartphone
- Wipe data from a lost BlackBerry device
- Lock out Bluetooth
- Activate internal protection against malware
BES Server also offers flexibility in determining mechanisms to prevent users from loading or running unsafe or unauthorized programs. Progent can help you to select blocking techniques like:
- List exactly which applications are permitted on the device
- Prevent third-party programs from allocating persistent memory on the device
- Select which resources third-party software can use on the smartphone
- Restrict the types of connections third-party programs running on the BlackBerry smartphone can initialize
- Prevent all third-party programs from being loaded or run on the BlackBerry device
Progent's Online BlackBerry-certified Consulting Services is Quick and Economical
For businesses in Bristol, United Kingdom who need fast and affordable help from a certified RIM BlackBerry support professional, Progent delivers efficient remote help from a seasoned network support staff who have provided network solutions to companies in every state in the United States. (Refer to Progent's customer testimonials.)
Remote consulting services eliminates travel expense and enables specialists to resolve problems rapidly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and can provide expert help in areas including resolving synchronization problems, setting up BlackBerry BES Server, and creating a protected, fault-tolerant system architecture for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform basic support operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, modifying user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's seasoned service professionals can in addition assist you to troubleshoot a broad range of problems concerning synchronization, device recognition, email consistency, web access, wireless connectivity, Instant Messaging, workstation software installation, and BlackBerry Desktop Redirector.
As a leader in providing countrywide remote support for small business networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile support costs at a minimum and, by dealing with problems promptly, improves the output of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry-certified engineer offers expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone users on Exchange Server and Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, manage Microsoft Exchange data flow, generate, update, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of environments that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, troubleshoot, and produce documentation for a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology needs assessment, solution architecture, roll-out strategy and execution, performance optimization, configuration of a fault-tolerant environment, information backup and business recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to design a mobile wireless solution that meets your IT budget and supports your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration approach and physical components match your needs, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning options for software editions, processors and storage, network topology, and application configuration.
To optimize network protection, Progent's BlackBerry expert can assist your company to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security specialists to run company-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry solution.
Call or Email Progent to Get Help from a BlackBerry-Certified Professional
In order to get in touch with Progent about engineering help for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.