Bristol Remote Workers Configuration Support
Solution Planning, Integration, Administration and Call Center Consulting and Support Services
Expanding your telecommuter workforce can have a major effect on IT architecture, cybersecurity, and corporate workflows. Progent has two decades of background helping businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Bristol organization to pick the appropriate technologies and adhere to best practices in creating and operating a safe virtual office solution for teleworkers that facilitates teamwork and returns maximum value. Progent offers support services ranging from as-needed expertise for getting you past occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent's consultants can help Bristol, United Kingdom organizations to with any facet of building a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, security and compliance, backup/restore solutions, and centralized management.
Infrastructure for a Remote Workforce
Configuring the network infrastructure needed for a remote workforce can be particularly challenging if you have to manage a mix of personal equipment such as desktop computers and notebooks, Internet routers, and Wi-Fi APs from different vendors and with a mix of OS software and firmware levels. Progent's background providing remote support for both outdated as well as current IT products in virtual office solutions enables you to make cost-effective use of your existing network infrastructure and offers ready access to top-tire consultants for implement essential updates. Support services offered by Progent to assist you to create a productive telecommuting infrastructure include:
- Virtual Private Network connectivity allows you to create a secure connection for authenticated at-home employees to use IT assets situated at your company datacenter or in a public cloud. Progent's consultants can help your company to deploy and manage VPN connections between your teleworkers and your various IT resources by providing remote VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your telecommuters to set up Cisco's popular AnyConnect software to provide secure VPN connections for a broad selection of endpoint devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable a teleworker to view and interact with a remote computer's desktop. This technology provides IT managers significant control over the digital ecosystem of at-home employees and ensures remote users a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect at-home networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewall services. Progent offers expert online support for deploying home routers from a range of vendors. See router configuration services from Cisco-certified consultants.
- Home Wi-Fi networks, often supporting an entire household and visitors, are frequently used by telecommuters to connect to their router for work. This can cause performance and security issues. Progent can assist businesses to resolve these issues by providing services that include Aironet configuration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi wireless AP integration help.
- Internet access solutions impact the speed and availability of connections between at-home workers and the corporate network. Line-of-business applications may require backup Internet connections in case the normal connection breaks. Progent can provide expertise for identifying ISPs, picking sensible bandwidth and data volume packages, and integrating fault-tolerant Internet access. See Internet access integration services.
VoIP Solutions for Teleworkers
Extending the company PBX system to include telecommuters is vital to maintaining a productive at-home workforce. A variety of cloud-based IP voice platforms are used by small and mid-size businesses to server telecommuters. Many larger organizations rely on Cisco's current or older platforms for IP voice management. Progent can help businesses of any size to plan or tune a remote VoIP service that provides the versatility, convenience and protection needed for telecommuters. Progent's Cisco-certified CCIE Voice experts offer advanced support to help organizations optimize their existing Cisco VoIP systems to support an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and mixed media apps deployed throughout the network. CUCM manages other combined media services like unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's CUCM expertise, visit Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can help you to support your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other older IP voice platforms, visit CallManager consulting.
- Cisco IP Gateways provide connectivity with public telephony networks and with clients operating beyond the corporate perimeter such as telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN architecture to work with these solutions and provide as-needed configuration and troubleshooting expertise.
Video Conferencing for Telecommuters
A broad range of video conferencing products from leading technology companies support virtual meetings, video conferencing, chat, and content sharing for both local workers and teleworkers. Many companies use a mix of products to meet the needs of their different partners and clients. Progent can assist you to manage your current voice/video conferencing environment and enhance the engagement of your remote workforce.
- Skype for Business is Microsoft's popular unified communications product that supports presence, IM, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help your company to set up and maintain Skype for Business client software to accommodate your at-home employees. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling platform for compatible iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 concurrent users for voice/video calls. To learn more about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. For details about Progent's consulting services for Cisco Webex as well as for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features that include video calling, threaded chat, plus data sharing. To learn more about Progent's consulting services for Teams as well as for other Office 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and assist you to optimize your network architecture to host them.
Microsoft Collaboration Software for Telecommuters
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 families, providing a rich ecosystem of productivity apps that deliver a consistent user interface for exchanging data and ideas across a corporate network and on a wide range of endpoint devices. Progent has provided remote consulting services for Microsoft SharePoint and Exchange Server since their first publication and can help your company to tune these flagship collaboration platforms to optimize the effectiveness of your at-home workers.
SharePoint uses web sites to promote collaboration and information sharing by offering policy-based delivery of data, business processes, and utilities for searching through company-wide information silos. SharePoint permits you to create protected web portals that allows remote workforce to view and update consolidated business intelligence via Wikis, Blogs, social networking web sites, and Web Parts (Widgets). To learn about Progent's SharePoint consulting services, see SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange support services, go to planning and configuration consulting for Exchange.
OneDrive is Microsoft’s collaborative cloud file hosting and synchronization service, similar to GoogleDrive. Remote users can store files to the OneDrive service, and co-workers can access them safely via a web browser. Provided with Office 365, OneDrive allows at-home workers to co-edit documents. Edits created offline are uploaded when you reconnect to the Internet. For information about Progent's consulting services for OneDrive, go to Microsoft Onedrive integration experts.
Cloud Integration for At-Home Workers
Progent can provide affordable online support for enabling organizations to create, manage and repair cohesive network architectures that incorporate internal data centers, at-home workers, branch offices, and public cloud resources. Progent offers expertise for all modes of cloud service such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help teleworkers resolve issues with public cloud access, authentication, and security.
Azure is a leading family of cloud software and services that allows you to use infrastructure, virtual servers, and key apps running on Microsoft's massive cloud. Microsoft Azure includes over 100 cloud-based services including the ability to host Windows and Linux-powered virtual machines, scalable cloud storage, email and messaging, app development with Visual Studio, and backup/restore. Progent can help your organization to deploy virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity management with Azure Active Directory, and plan backup and restore solutions with Azure Backup. Progent's cloud experts can also show you how to create secure connections to Azure for telecommuters by setting up and troubleshooting firewall appliances and VPN IPsec tunnels. For information about Progent's expertise for Azure, visit Azure expertise.
Office 365, now called Microsoft 365, is Microsoft's growing suite of business productivity software and cloud services offered by subscription. Office apps and cloud services are provided in a selection of plans designed for users ranging from individuals and small offices to major corporations. Progent can provide quick and affordable online contact with experts familiar with Office 365-compatible clients running Windows, Mac, iOS, and Google Android technology. Progent's experts can help you to evaluate the numerous subscription bundles available for Office 365 and deploy 365 apps for your at-home workers in a way that delivers top business value. To find out about Progent's consulting expertise for Microsoft Office 365, see Microsoft 365 consulting support.
Office 365 Exchange Online is one of the most popular applications in Azure-hosted Office 365 product product suite. Microsoft 365 Exchange Online offers the advantages of lower costs for physical infrastructure, simplified management, dynamic scaling, high reliability, and other benefits associated with public clouds. Microsoft has engineered Exchange Online to run smoothly with local Exchange environments, allowing you to build hybrid networks. Progent's Exchange consultants can provide as-needed assistance to get you past challenging technical roadblocks and can also provide end-to-end project management services to make sure your at-home workers have easy and secure access to your Office 365 Exchange Online deployment. To learn Progent's consulting expertise for Exchange Online, go to Office 365 Exchange Online integration and support expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud arena and is the industry's biggest source of cloud-based services. Progent offers fast and economical online access to cloud connectivity consultants who can assist your business to design, implement, manage, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud services with local data centers and with other popular cloud platforms such as Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to assist you to create a high-uptime network model to make sure your employees have a consistent computing experience whether they are working from your headquarters, a remote branch, at home, or on the move. For information about Progent's expertise for Amazon AWS, go to Amazon AWS consulting support.
Google Cloud (GCP) is a popular suite of cloud computing services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your organization to scale your current IT assets with the Google Cloud Platform, and Progent's DBA experts can show you how to make your critical apps cloud friendly so your telecommuters can benefit fully from Google Cloud Platform services. Progent can help you to deploy virtual machines on GCP Compute Engine, design an efficient storage solution with GCP Storage services, and streamline identity control for at-home workers with GCP Cloud Identity services. Progent's experts can also help you to utilize GCP's unified management tools to administer and monitor your Google Cloud ecosystem. To learn, see Google Cloud Platform consulting support.
Help Desk Call Center Support for Telecommuters
A rapid, enterprise-wide switchover to a teleworker workforce, which could be motivated by a pandemic or as part of a disaster recovery/business continuity process, can overwhelm even the most efficient internal Call Center. Progent's Help Desk services make it possible for businesses of any size to outsource or augment their Call Center by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk support services utilize Progent's extensive network of online IT support specialists along with enterprise-class ticketing and follow-up technology to offer an affordable, state-of-the-art Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of remote Level 1 PC technical support from initial help requests to trouble ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows telecommuters to check or update their current tickets, enter information, and upload screenshots or attachments. Technical support services are delivered at a significant discount off Progent's ordinary Level 1 technical support charges, and Progent makes available the option of fast escalation to Level 2 and Level 3 IT experts to deal with advanced problems. To learn more, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Call Desk Augmentation Service allows you to expand your current Call Center staff by splitting responsibilities for Help Desk services seamlessly between your in-house support organization and Progent's nationwide roster of desktop support technicians and subject matter specialists. Progent's co-managed Help Desk service uses a co-sourcing support model based on the leading professional services automation platform for managing help requests and ticketing, establishing ownership, monitoring progress, and producing management reports. To find out how Progent's Call Center Augmentation Services can enable your business to provide world-class technical support to your teleworkers, visit Progent's Help Desk supplementation Services.
Cybersecurity for At-Home Workers
At-home workers commonly use their personal equipment and work in a physically unsecured area. This worsens their vulnerability to cyber threats and calls for judicious deployment of firewalls, remote monitoring, and the enforcement of policies that adhere to leading practices. Progent's seasoned roster of certified data security experts can help your business to design, deploy and manage a modern cybersecurity environment that protects critical data in networks that include an at-home workforce.
- Firewalls enable companies to build a network environment that can be securely accessed by local users as well as by telecommuters, mobile workers, suppliers, customers, and other stakeholders. Next-generation firewall appliances permit you to assign and manage different access rights to various classes of users and to expand your IT network and modify your security as your company evolves and as network attacks become increasingly complex. Progent supports both current and legacy security devices from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall integration expertise, see firewall configuration and support services.
- Online Endpoint Monitoring makes it possible to watch over the various computers used by remote workers and either block or identify and mitigate the latest threats like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is put on each secured endpoint, monitoring all activity and utilizing advanced machine learning to detect new attacks on arrival. When an attack is spotted, ProSight ASM immediately isolates the targeted device from the corporate network to contain the threat. Since the ProSight Active Security Monitoring agent is autonomous, endpoints stay secure even when they are not connected to the Internet. To learn more about ProSight Active Security Monitoring, refer to remote endpoint monitoring for an at-home workforce.
- Security Audits can assess the exposure of your network to all types of external and internal security threats for an environment that incorporates remote workers. Progent can run remote, automated cybersecurity inventory software for quickly and affordably detecting a broad range of security weaknesses that can be surfaced via the Internet. Progent's endpoint security assessment consulting services, which can be provided by security experts with advanced credentials such as CISA, CISSP, and GIAC, can help your business to evaluate your processes and policies and review your WAN infrastructure to allow you to design top-level security for your teleworkers.
Data Protection Solutions for At-Home Workers
Data Protection involves backing up and recovering vital data in order to prevent data loss and reduce restoration time and effort in case of storage failures resulting from equipment breakdowns, software hiccups, operator mistakes, malware, or any other reason. Reliable data protection solutions can be particularly challenging to design and manage in hybrid networks that combine local data centers, cloud resources, and at-home workers.
- Backup/Recovery solutions for remote workers must cover multiple types of user-owned endpoint devices. Progent offers fast remote help from experts knowledgeable about a broad range of products for protection Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, iPads and smartphones. Popular backup/recovery solutions maintained by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect data distributed throughout a hybrid network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that utilizes cloud storage and features granular restore and centralized management.
- Disaster Recovery/Business Continuity strategies often anticipate scenarios that call for a quick switch to telecommuting. Progent's senior disaster recovery planning consultants and business continuity planning specialists can help you to create, document and validate a DR/BC plan that addresses the process of switching to telecommuting.
Unified Management for At-Home Workers
Microsoft has rebranded and reshuffled its endpoint management products under the title Endpoint Manager, which includes Intune for cloud-based management of remote devices and Configuration Manager for managing on-premises endpoints. Endpoint Manager provides a unified environment for safeguarding corporate data by managing on-premises, mobile, and home-based endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud service for managing and securing off-premises devices and applications. Remote endpoint devices can be user owned or company owned. IT admins managing the enrolled endpoint devices of teleworkers can utilize Intune to deploy and validate apps on devices, push patches and certificates, set up policies for permission to access data and resources, set passwords, create VPN connections, control how telecommuters share information, set up threat defense, verify security compliance, and erase corporate information from missing, stolen or decommissioned devices. Microsoft Intune can be used with iOS, Android, Windows, and macOS/OS X computers. For information about Microsoft Intune and to find out how Progent can help you to use Microsoft's Endpoint Management to administer the endpoint computers of your telecommuters, see Intune teleworker endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management platform that helps network administrators to keep remote endpoint devices up to date and protected. Workspace ONE incorporates VMware AirWatch for unified endpoint management combined with VMware's Horizon virtual software delivery technology for authorization control, application management, and setup management of endpoint computers. Workspace ONE runs with devices powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises deployment through a perpetual license. Top capabilities of VMware Workspace ONE include rapid remote provisioning of new notebooks, quick onboarding of new employees, policy set up and enforcement for all categories of devices, unifies reporting and performance analytics, email encryption, and integration with Microsoft applications and cloud services. For details about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE remote device management consultants.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Bristol, United Kingdom company, call
An index of content::
Cisco Firewalls IT Services
Open Now ASA 5505 Firewall Remote Troubleshooting
Progent's Cisco certified networking experts can help you to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
ProSight client credential management Technology Professional
Professionals ProSight IT asset documentation management
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect information related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By updating and managing your network documentation, you can eliminate up to half of the time wasted searching for vital information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you’re planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it.
Infor SyteLine CloudSuite Production Control Specialists
24/7/365 Infor SyteLine CloudSuite Doc Trak Technology Professional
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies over 25 years of background helping manufacturing and distribution companies to simplify complicated supply chains and streamline key business processes to bring products to market fast and adhere to customer commitments dependably. Progent can provide the skills of an ERP specialist with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or onsite services that spans from as-needed guidance to solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Office 365 integration, training, and DBA services.
Amazon S3 backup Contract Programmer
Best Amazon cloud AMI Development Companies
Progent offers cost-effective remote consulting to help businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.
Nexus 3000 Switch Support
CCIE Certified Nexus Switch LISP IT Consulting
Cisco Nexus switches are intended to provide the performance, scale, availability, cloud readiness, density, security and manageability needed to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide online and on-premises consulting and troubleshooting expertise to help your business to design an efficient switch topology, build test environments to validate your network design, install and configure Nexus switches, define and implement effective policies, run security and compliance evaluations, set up proactive monitoring, fully utilize network resources through virtualization technologies, analyze and repair switching and routing issues, optimize system performance, perform capacity planning, and set up the advanced fault-tolerant capabilities incorporated into Cisco's Nexus family of switches. Progent's consultants can also help you to migrate efficiently from legacy Nexus switches or Catalyst switches to current Nexus switches.
Support for IT Service Firms Network Consultant
Network Engineer IT Services for Network Service Providers
Progent's Support for IT Service Firms lets you take advantage of Progent's information technology experts while retaining your own brand as a seamless extension of your network services team.
Private Cloud Hosting for Virtual Data Centers Consultant Services
Private Cloud Integration Consultancy
Progent's ProSight Virtual hosting services provide small businesses a variety of benefits such as reduced capital costs, savings on operational expense, better executive focus, enterprise-class protection, greater fault tolerance, and regulatory compliance.
Supplemental Help Desk Consultant Services
Virtual Support Desk Integration Services
Progent offers three essential types of Contact Center support : Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts gives your customers easy access to a reliable support resource with extensive experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft technology. Progent's focus is on earning the support Helpdesk a respected image as a solid contributor to business performance. Progent's target is to resolve and not merely record problems.
Mac Architecture Computer Consultant
Consultant macOS Network
Progent's Mac networking engineers can help you with a wide range of network foundation issues including system architecture, remote and mobile access, internetwork communication, protection, and emerging technologies including VoIP and fast wireless connectivity. For company networks based exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent has the experience and depth to handle the challenge of designing, integrating, and supporting a system architecture that is robust, safe, productive and aligned with your business objectives. Progent can show you how to deploy Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Apple's Xsan SAN solution. Progent can also provide skilled experts to support Cisco routers and switches.
Microsoft Virtual Server Administration Consultant
Virtual Server 2005 Consultant
Microsoft Virtual Server, hosted on the Microsoft Windows Server platform and powered by technology first developed by Connectix, provides the performance needed to accomplish server consolidation, software upgrade, and server isolation projects via virtualization technology in an enterprise-class computing environment with advanced expandability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at companies who want to improve operational efficiency in software development and testing, migration from outdated line-of-business software, and server consolidation. Progent's certified Virtual Server consultants can help your IT staff to evaluate and deploy MS Virtual Server 2005.
CCIE Certified Small Business WAP361 Remote Support
Technology Consulting Small Business 100 Access Point
Progent's Cisco-certified Wi-Fi technology consulting experts can help you to configure, manage, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi APs.
Remote Consulting Android DNS
Android and Windows 10 integration Online Support
Progent's seasoned team of IT consultants and application specialists have extensive background delivering online and onsite assistance for businesses of all sizes who need to incorporate Android phones into their information systems so that mobile clients can work together while on the go. Progent offers the range of know-how to solve technical issues that span numerous manufacturers and that represent a mix of legacy and current technology. Progent provides cost-effective remote technical support to assist you with any aspect of designing, configuring, managing and troubleshooting your BYOD environment. Progent can provide as-needed technical support to assist you to handle especially challenging IT issues, or Progent can provide comprehensive project management services to help you complete major network projects on schedule and within budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide expertise with operating systems, applications, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one training sessions to help you manage and use Android phones efficiently.
Altaro Office 365 OneDrive Backup Consulting
Online Technical Support Altaro O365 Backup
Progent is an Altaro partner and can plan and manage an implementation of Altaro Office 365 Backup to safeguard your Office 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, plus Teams Chats.
Best Engineer Exchange Upgrade
Exchange 2010 Migration Professionals
Progent's Microsoft-certified engineers can deliver low-cost remote and on-premises help to implement your upgrade to Exchange 2010, produce extensive documentation of your upgraded email system, train your network support team and users to get them ramped up rapidly on Exchange 2010, and provide continuing management consulting and technical support. Progent can also help you upgrade from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Exchange 2013 Compliance Specialists
Exchange 2013 Availability Consulting
Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Exchange 2010 and delivers important innovations plus a revamped architecture. These enhancements favorably impact key areas including manageability, availability, security and compliance, cost of ownership, collaboration, scalability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consultants can help you evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient validation and deployment plan, and train your IT team to maintain your Exchange Server 2013 solution. Progent also offers ongoing online support and management for Exchange Server 2013.
24-Hour Dynamics GP Power BI Online Support
After Hours Dynamics GP Power BI Remote Consulting
Progent’s Microsoft certified consultants offer a range of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and business management tool based, like all Microsoft accounting tools, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial products in the Dynamics GP/Great Plains line, provides a cost-effective tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Microsoft Dynamics GP/Great Plains is simple to deploy and configure, and with its segmented approach you can license only the capability you currently need, with the ability to add users and enlarge capabilities when necessary. Progent’s Dynamics GP Software support experts can help you deploy, customize and administer Dynamics GP 2010 as well as older versions of Dynamics GP.
Consulting NetApp Clustered Data ONTAP
MetroCluster Switch Integration Specialists
Progent can provide enterprise customers the help of a NetApp-certified consultant for online or onsite expertise for NetApp's entire portfolio of SAN software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to assist you to take care of problems with NetApp SAN environments efficiently following leading practices.
SQL Server 2008 Upgrading
Integration SQL Server
SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the fast development of a new generation of high-end applications that can provide your business a critical competitive edge. SQL Server provides core support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in designing, installing and managing Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.
SharePoint 2019 Hybrid On-site Support
SharePoint 2019 Microsoft Flow Setup and Support
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and on-premises consulting expertise, application development, and troubleshooting services for organizations of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist customers design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based resources into a cohesive intranet system.
24x7x365 Network Engineer Microsoft Exchange 2016 Upgrade Planning
Microsoft Remote Troubleshooting Exchange 2016 Migration Planning
Progent can help your business in all phases of your upgrade to Microsoft Exchange Server 2016 such as designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
ASA Firepower Computer Consultant
Setup and Support Firesight
The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-premier CCIE network consultants can help your company to maintain your current PIX or ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, tune, manage and troubleshoot firewall solutions built around Cisco ASA firewalls with Firepower Services.
Biggest Small Business Wireless IT Services
Wireless Professionals
Progent’s wireless engineers can help small businesses plan, choose, evaluate, deploy and maintain protected building-to-building wireless bridging products that integrate seamlessly into your IT network while providing a level of security that matches or excels wireline interfaces. Progent offers experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can help you identify and install the wireless link technology that align best your company requirements.
Dynamics GP Modifier Consultant Services
Dynamics GP VBA Consulting Services
Progent's expert application designers and software developers can assist your company to create enhancements to Microsoft Dynamics GP that support the unique needs of your organization without losing the advantages of seamless Windows integration. Progent can also offer expertise with a range of software development tools that can be used to build integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
24-7 Automatic Topology Mapping Computer Engineer
Automatic Network Infrastructure Diagrams Online Consulting
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to map, monitor, reconfigure and troubleshoot their connectivity appliances like routers and switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating complex management processes, WAN Watch can knock hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding appliances that require critical updates, or resolving performance issues.
Specialists Solaris Online
Solaris Online IT Outsourcing Group
Progent offers national urgent help and troubleshooting services for companies who run UNIX or Linux environments or whose information systems include a mix of UNIX and Microsoft Windows products. Online network consulting provides optimum return for your information technology budget by extending user productivity and limiting the hours billed for network analysis and repair. Advanced online support tools and experienced service specialists and engineers combine to enable Progent to solve the majority of IT problems without wasting time and expense by traveling to your location. In the vast majority of situations your IT issues can be dealt with by telephone or via a combination of phone support and online connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISM and CISSP premier security specialists to help with the most challenging system issues.
ProSight VM Hosting Consultants
Private Cloud Solutions Consulting
Progent's ProSight Virtual Hosting offers proven virtualization architecture, a state-of-the-art data center, and the technical support expertise of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a comprehensive IT outsourcing alternative that enhances network dependability and security, eliminates management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize business can have all of its software platforms and key business application servers hosted in a safe and fault tolerant facility on a high-performance, non-stop virtual server configured and supported by Progent's computer service experts.
Award Winning Windows Server 2012 R2 Live Migration Computer Consultant
Support Services Windows Server 2012 R2 Clustering
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test systems and migration strategies, optimize your network for local, multi-location, cloud-based, and hybrid datacenters, educate your IT support staff, develop a corporate-wide security strategy, streamline network administration, help with application development, and generate and test a DR/BC plan.
Linux RedHat Remote Consult
Linux RedHat Online Small Business IT Consulting Firm
Progent provides nationwide urgent help and troubleshooting services for companies who operate networks powered by versions of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows products. Remote technical support offers optimum leverage for your information technology dollar by protecting user productivity and shortening the time billed for computer repair services. Advanced remote access utilities and experienced service specialists and engineers allow Progent to handle the majority of network issues without wasting time and money by traveling to your location. In most of cases your IT problems can be dealt with over the phone or via a mix of phone help and online access. Progent can put you in touch with Cisco CCIE network engineers and CISSP certified security professionals to help with the most difficult network problems.
Emergency Outsourcing Microsoft Exchange
Exchange 2013 Unified messaging Troubleshooting
Microsoft Exchange Server 2013 includes significant enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful new features as well as a redesigned architecture. These improvements affect key facets of IT including ease of administration, availability, compliance, cost of ownership, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible business benefits of migrating to Microsoft Exchange 2013, create a cost-effective validation and rollout plan, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online consulting and support and management for Exchange 2013.
Project Server 2013 Application Consultant
Programming Microsoft Project Server
Progent's Microsoft consultants offer in-depth expertise in deploying, using and troubleshooting all versions of Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide range of cost-effective remote support services based on industry best practices to help businesses of all sizes to get all the advantages of this leading platform. Consulting support available from Progent include system design, installation and migration, setting up secure file and status sharing among onsite and remote or mobile users, network optimization, and customized online training.
CISSP Security Companies
Data Backup Intrusion Detection
For smaller businesses, network security and information assurance and compliance can be too complex to master but too risky to overlook. The largest largest enterprises have been hacked, and the leading cloud service providers have occasionally been knocked out. It looks like there's nowhere to run. Progent makes it economical for small and midsize businesses to carry out critical IT security projects successfully by offering the advantage of billed time to the closest minute with no minimum charge for remote support. This means you have access to a world-class computer expert to provide precisely the help you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any aspect of network security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and designing a complete security plan.
Firepower NGFW Firewalls Technology Consulting Services
Network Consulting Cisco Firepower URL Filtering
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost compared to Cisco's popular ASA 5500-X security appliances and offer unified management of modern cybersecurity capabilities such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and carry out an efficient migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's security services to create and centrally control IT environments that include local offices, data centers, and cloud resources.
Wireless Access Point Remote Technical Support
Remote Support Services Wireless Security
Progent’s Wireless Consulting Services offer a fast, economical way for businesses of any size to integrate, manage, monitor and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Microsoft Exchange 2016 Upgrade Support Services
Microsoft Exchange 2016 Migration Remote Technical Support
Progent can help your business in all facets of your upgrade to Exchange Server 2016 such as designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
VMware VirtualCenter Consultant Services
VMware Professional
Progent offers the assistance of a certified VMware VCDX expert to help your organization plan, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for local networks, cloud environments, or hybrid cloud deployments. Progent can provide world-class expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud used for administering private and public cloud and hybrid cloud environments that provide maximum uptime, data security, and application mobility.
CISSP Certified security Systems Engineer Consultant
Engineer CISSP Certified Information Security Officer
Progent's CISSP-premier cybersecurity experts can assist organizations of all sizes with any facet of IT security. Progent can implement cost-effective security systems that guard a small office against modern malware attacks or Progent can design, configure, and manage an end-to-end security environment for hybrid enterprise networks that support onsite, remote, and mobile clients accessing network resources spread across multiple physical datacenters and public and private clouds.
Maze ransomware recovery Services
24-7 NotPetya ransomware recovery Technology Professional
Progent's seasoned ransomware recovery consultants can assist your business to reconstruct a network damaged by a ransomware virus such as Ryuk, Dharma, Hermes, or MongoLock.
Conti ransomware recovery Consultant Services
Immediate Technology Professional ransomware data recovery
Progent's ransomware experts can assist your business to evaluate your ransomware vulnerability, monitor and guard your network, assist with settlement negotiations with a threat actor, and reconstruct a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
NetDocuments Troubleshooting Consultant Services
NetDocs Teleworkers Specialist
NetDocuments (NetDocs) is a leading cloud-based document management system built specifically for law practices. Progent offers remote guidance from NetDocuments consultants who can assist legal departments and law firms to plan, configure, administer, tune, or troubleshoot a document management system environment based on NetDocuments.
Consulting External Security Scan
Security Inventory Consulting Services
Progent offers small organizations two low-cost network security inventory scanning packages that include, for a set fee, remotely managed scans of your security profile which are analyzed by professional information security specialists who assess the results of the scan, deliver unbiased evaluations of your current network security, and offer recommendations for improvements. Progent offers two complementary network security evaluation scanning packages for external and internal security scanning that are priced to meet the restricted budgets of small companies while delivering enterprise-class assessments of your IT network's exposure to attack.
Expert Microsoft Certified MS SQL Server 2008 Engineer
Microsoft SQL 2008 Online Technical Support
SQL Server 2008 offers powerful, familiar tools to computer experts as well as to information workers, reducing the difficulty of creating, deploying, managing, and using enterprise information and database programs on platforms ranging from mobile devices to enterprise information networks. The complexity and integration demands of Microsoft SQL Server 2008 call for a network consultant with real-world expertise and broad knowledge in planning and building data-driven, end-to-end business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Specialists Network Infrastructure Health Evaluation
Active Directory Cleanup Consulting Services
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size organizations to get an unbiased assessment of the health of their information system. Powered by a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how well the configuration of your core network assets adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI such as a more manageable and safer AD implementation. Both versions also provide the long-term benefits of cutting-edge remote network monitoring and management technology. These benefits can include lower-cost network management, improved compliance with information security requirements, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and higher availability.
Trainer QuarkXPress
Photoshop CS5 Train
Progent's Apple Mac consultants can promote the creative aspect of Mac computing by offering consulting services and education in imaging, sound, and video. Progent's consultants can provide expertise in a range of Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post production studio.
Online Support Services Proxim Tsunami
Professionals Office Wireless
Progent’s wireless consultants can help small organizations design, choose, evaluate, install and support protected building-to-building wireless bridges that integrate seamlessly into your IT network while offering a degree of security that matches or exceeds wired connections. Progent offers experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can show you how to select and install the wireless link technology that match your company requirements.
Urgent SBS 2003 Remote Consulting
Network Consultant SBS
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the basis for a powerful but manageable information. The integration demands of the Microsoft .NET components included with Small Business Server 2011 requires an IT expert with hands-on expertise and extensive experience in planning and implementing effective end-to-end information technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise assures you success in installing, managing, and troubleshooting IT environments based on the Microsoft SBS suite of servers and applications.
MRTG for Linux Consulting Services
Linux Network Monitoring Technical Consultant
Nagios and MRTG are powerful, free monitoring tools that run with the Linux OS and can be deployed to analyze UNIX environments, MS Windows systems, or mixed-OS networks in which Linux and Microsoft Windows run side by side. Nagios lets system support engineers to track system services including POP3, HTTP, FTP, and PING. Multi Router Traffic Grapher allows you to track the bandwidth in and out of SNMP network appliances such as servers, routers, and switches. Progent's network monitoring experts can help you utilize both these tools to streamline and repair your computer network.
SCOM Management Packs Remote Troubleshooting
Emergency Online Help Datacenter Monitoring
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, enhancing and fixing System Center Operations Manager environments and can provide companies of any size advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also help you to import and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or onsite troubleshooting to help you to remediate critical problems detected by System Center 2012 Operations Manager.
Offsite Workers Cloud Integration Configuration
Urgent Work from Home Cloud Integration Integration Services
Progent can help small and mid-size companies to provide their remote employees with seamless access to cloud applications and services.
Photoshop Trainer
Macintosh Applications Training
Progent's Mac consultants can promote the creative facets of Mac environments by offering help services and education in imaging, sound, and motion video. Progent's consultants can provide expertise in a variety of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post production studio.
Development Group MySQL WorkBench
MySQL Enterprise Edition Programming Firms
Progent can provide cost-effective remote access to an Oracle MySQL RDBMS administrator or software programmer and can assist organizations of any size to integrate and maintain MySQL within a robust IT infrastructure that provides high levels of performance, scalability, and security. Progent also has experience assisting companies port applications from an Oracle environment to MySQL.
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