Bristol Remote Workforce Solutions Support Partner
System Design, Integration, Administration and Call Center Consulting Experts
Enlarging your remote workforce can have a major impact on IT infrastructure, security, and corporate workflows. Progent has two decades of background helping businesses of all sizes to plan, configure, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can assist your Bristol company to select the right tools and follow leading practices in creating and operating a safe virtual solution for teleworkers that promotes collaboration and returns top value. Progent can provide services ranging from on demand expertise for getting you over occasional technical roadblocks to full project management to help you successfully complete business-critical tasks.
Progent can help Bristol, United Kingdom businesses to with any aspect of building a high-functioning work-at-home environment by providing infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, data security, data protection solutions, and streamlined management.
Network Infrastructure for Telecommuters
Setting up the physical and software infrastructure required for a remote work environment can be especially complex if you have to accommodate a combination of worker-owned equipment such as PCs and laptops, routers, and wireless APs from different manufacturers and with a variety of OS software and firmware levels. Progent's experience delivering online support for both outdated and current technologies in remote office solutions enables you to make cost-effective use of your existing infrastructure and provides you with fast access to top-tire consultants for making essential upgrades. Services offered by Progent to assist you to implement a high-functioning work-at-home infrastructure include:
- VPN connectivity allows you to establish a safe tunnel for authenticated at-home employees to use IT resources located at your company datacenter or in a public cloud. Progent can assist your company to configure and maintain VPN access between your at-home workforce and your various network resources by providing remote VPN integration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA consultants can help your at-home workers to utilize Cisco's popular AnyConnect client software to provide safe VPN tunneling for a broad range of endpoint devices including Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable a telecommuter to view and interact with a data center computer's desktop. This technology provides IT managers more control over the digital environment of telecommuters and offers remote users a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach home computer networks to the Internet and typically support VPN connections, local wireless networks, and firewall services. Progent can provide expert online consulting for integrating routers from a range of vendors. See router integration services from Cisco-certified consultants.
- Home Wireless networks, typically supporting families and guests, are commonly utilized by at-home employees to access their Internet router for work. This can cause performance and cybersecurity issues. Progent can help you to mitigate these problems by delivering expertise that include Cisco Aironet integration expertise, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti wireless AP integration help.
- Internet access solutions impact the performance and availability of connections between at-home workers and the corporate network. Line-of-business processes may require redundant Internet connections in case the normal connection fails. Progent can provide guidance for picking ISPs, picking sensible bandwidth and data volume packages, and configuring redundant Internet connections. Refer to Internet access solutions.
IP Voice Integration for Remote Workers
Expanding the company PBX environment to include telecommuters is vital to supporting an effective work-at-home solution. A broad range of cloud-centric digital PBX products are popular with small and mid-size businesses to server remote users. Many enterprises rely on Cisco's modern or older platforms for VoIP management. Progent can assist businesses of all sizes to plan or maintain a telecommuter VoIP service that provides the versatility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help businesses optimize their existing Cisco VoIP environments to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) extends enterprise telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia software deployed throughout the network. CUCM supports other combined media services like messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM support, see CUCM consultants.
- CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can help you to maintain your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other early IP voice products, refer to CallManager expertise.
- Cisco IP Gateways provide integration with PSTN networks and with users working beyond the corporate perimeter like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN architecture to support these solutions and provide online configuration and troubleshooting expertise.
Voice/Video Conferencing for Teleworkers
A wide selection of video conferencing products from leading technology companies support online discussions, video and voice conferencing, chat sessions, and screen sharing for both onsite users and teleworkers. Many organizations use a mix of products to meet the needs of their different partners and customers. Progent's communications experts can assist you to maintain your current voice/video conferencing environment and optimize the productivity of your remote workforce.
- Skype for Business is Microsoft's popular unified communications platform that supports real-time presence, IM, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help your company to deploy and manage Skype for Business client software to support your at-home employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's multiuser video calling platform for compatible iOS and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 concurrent users for voice/video sessions. For details about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference and training. For details about Progent's support services for Cisco Webex as well as for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and information with features such as IP voice and video calling, threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these products and help you to optimize your network infrastructure to host them.
Microsoft Integrated Collaboration Platforms for Telecommuters
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Microsoft Office and Microsoft 365 families, providing a powerful ecosystem of applications that deliver a consistent user experience for exchanging data and ideas throughout a corporate network and on a wide range of endpoints. Progent has provided online consulting support for Microsoft SharePoint and Exchange since their initial releases and can assist businesses to configure these flagship collaboration platforms to maximize the effectiveness of your remote workforce.
SharePoint uses web sites to promote collaboration and information sharing by providing policy-based access to data, business processes, and utilities for looking through enterprise-wide information silos. SharePoint allows you to build secure portals that enables at-home workforce to view and update consolidated corporate intelligence by means of Wikis, Blogs, social sites, and Web Parts. For details about Progent's SharePoint support services, refer to SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, see planning and configuration consulting for Exchange Server.
OneDrive is Microsoft's collaborative cloud storage service, comparable to GoogleDrive. Remote users can save files to the OneDrive service, and colleagues anywhere can access them securely through a browser. Included with Microsoft Office and Microsoft 365, OneDrive allows at-home employees to jointly author documents. Edits created offline are automatically synced when you go back online. For details about Progent's consulting expertise for Microsoft OneDrive, go to Onedrive configuration consulting.
Public Cloud Integration Services for Teleworkers
Progent offers advanced online assistance for helping organizations to create, maintain and troubleshoot integrated hybrid network architectures that incorporate internal data centers, remote workers, branch offices, and public cloud services. Progent can provide top-tier consultant for all modes of public cloud service including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help telecommuters resolve problems with cloud connectivity, identity, and cybersecurity.
Microsoft Azure is a leading family of public cloud services that allows you to use IT infrastructure, virtual servers, and critical applications hosted on Microsoft's extensive cloud. Microsoft Azure features more than one hundred services services including the ability to host Windows and Linux-powered virtual machines, on-demand cloud storage, email and messaging, app development with Visual Studio, and data backup. Progent can help your organization to deploy virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity control with Azure Active Directory, and design backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to establish protected access to Azure for at-home workers by setting up and debugging firewalls and VPN IPsec tunnels. To find out about Progent's consulting expertise for Microsoft Azure, see Azure consulting.
Microsoft 365, previously branded Office 365, is Microsoft's growing family of business productivity software and cloud-based services available by subscription. Microsoft applications and services are marketed in a selection of plans designed for users ranging from students and households to large enterprises. Progent offers fast and affordable online contact with consultants familiar with Microsoft 365-compatible client devices based on Windows, Mac, iOS, and Google Android operating systems. Progent can assist you to assess the various subscription bundles available for Microsoft 365 and configure 365 applications for your remote workers in a way that delivers maximum business value. For details about Progent's support services for Microsoft 365, see Microsoft 365 consulting support.
Exchange Online is among the most popular applications in Azure-hosted Microsoft 365 product suite. Microsoft 365 Exchange Online provides the advantages of reduced spending for physical infrastructure, simplified management, dynamic scaling, high availability, and additional advantages inherent with public clouds. Microsoft has designed Microsoft 365 Exchange Online to run transparently with local Exchange environments, enabling customers to build hybrid cloud/onsite information systems. Progent's certified Exchange consultants are available for occasional assistance to get you past challenging IT roadblocks and can also provide end-to-end project management services to make sure your at-home workers have convenient and safe access to your Exchange Online environment. For details Progent's expertise for Microsoft 365 Exchange Online, go to Microsoft 365 Exchange Online integration and support expertise.
Amazon AWS is a trailblazer in the public cloud computing market and is the industry's top source of cloud-based services. Progent offers quick and economical online contact with cloud connectivity consultants who can help your organization to design, implement, manage, and debug hybrid information networks that incorporate Amazon AWS cloud services with local data centers and with other popular cloud platforms such as Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to assist you to create a high-availability network model so your employees have a productive computing environment whether they are working from your main office, a remote branch, at home, or on the road. For details about Progent's consulting services for Amazon AWS, visit Amazon AWS integration services.
Google Cloud is a popular set of cloud computing services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help you to extend your current IT resources with the Google Cloud Platform, and Progent's DBA experts can show you how to make your mission-critical applications cloud friendly so your at-home workers can benefit fully from Google Cloud Platform services. Progent can assist your business to set up virtual machines on GCP Compute Engine, plan a cost-effective storage solution with GCP Storage services, and streamline identity management for remote workers with Google Cloud Identity services. Progent's consultants can also assist you to utilize GCP's management tools to administer and track your Google Cloud ecosystem. For details, refer to Google Cloud Platform consulting support.
Help Desk Services for Teleworkers
A fast, organization-wide switchover to a teleworker business model, which could be driven by a pandemic or as part of a disaster recovery/business continuity preparedness plan, can overwhelm even the most efficient in-house Support Desk. Progent's Help Desk services allow organizations of any size to outsource or supplement their Call Desk with Progent's online Technical Response Center services.
- Progent's Standard Help Desk Call Center support services utilize Progent's nationwide network of online IT support specialists combined with world-class ticketing and tracking technology to provide an affordable, modern Call Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of online Level 1 desktop technical support from service requests through ticket creation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal enables from-home workers to check or revise the status of their current trouble tickets, enter details, and upload screen captures and attachments. Support services are delivered at a substantial discount off Progent's ordinary Level 1 technical support rates, and Progent offers optional fast escalation to Level 2 and Level 3 IT specialists to resolve advanced issues. For more information, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Help Desk Call Center Supplemental Service enables your company to expand your existing Call Center team by splitting responsibilities for Call Desk services transparently between your in-house IT support personnel and Progent's nationwide pool of desktop support engineers and subject matter specialists. Progent's co-managed Support Desk service uses a collective support model based on the leading professional services automation (PSA) platform for handling service requests and trouble tickets, assigning ownership, monitoring progress, and generating reports. For details about how Progent's Call Center Supplementation Services can enable your company to deliver best-in-class IT support to your at-home workforce, go to Progent's Help Desk Call Center augmentation Services.
Security for Remote Workers
Work-from-Home staff members typically utilize their personal computing devices and often work in an unsecured physical area. This multiplies their vulnerability to malware threats and requires careful configuration of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, thorough end-user education, and the creation of security policies built on leading practices. Progent's seasoned roster of cybersecurity solutions consultants can help you to plan, configure and maintain an effective security solution that guards critical information assets in networks that include an at-home workforce.
Firewalls allow companies to build a network that can be securely accessed by local users as well as by at-home workers, mobile employees, suppliers, customers, and the public. Modern firewall devices allow you to assign and control different access rights to various classes of users and to expand your IT network and modify your security profile as your business evolves and as cyber threats grow increasingly sophisticated. Progent works with both new and legacy security devices from all major manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall integration services, refer to firewall support services.
Online Endpoint Security Monitoring makes it possible to watch over the disparate devices used by at-home workers and either block or spot and respond to the latest cyber attacks such as ransomware. With ProSight Active Security Monitoring services, a small-footprint software agent is installed on every protected endpoint, monitoring all activity and utilizing state-of-the-art AI technology from SentinelOne to identify new attacks before they can spread. When an attack is spotted, ProSight Active Security Monitoring immediately disconnects the infected endpoint from the corporate network to contain the malware. Since the ProSight Active Security Monitoring software agent is self-contained, endpoints remain protected even when they are offline. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for at-home workers.
Progent's Duo authentication service plans incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity verification on iOS, Google Android, and other personal devices. Using Duo 2FA, when you log into a protected application and give your password you are requested to confirm who you are via a device that only you possess and that is accessed using a different network channel. A wide selection of out-of-band devices can be used for this added form of authentication such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can designate multiple verification devices. To find out more about ProSight Duo two-factor identity authentication services, go to Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.
Security Audits can assess the vulnerability of your information system to all types of external and internal security attacks for an environment that incorporates telecommuters. Progent can run online, automated cybersecurity analysis scanning for rapidly and affordably detecting a wide variety of security weaknesses that can be surfaced over the Internet. Progent's endpoint security assessment consulting services, which can be managed by security experts with top credentials including CISM, ISSAP, and GIAC, can assist your business to audit your procedures and policies and assess your WAN architecture to allow you to implement the highest level of protection for your an at-home workforce.
Download White Paper: Securing a Work-From-Home Environment
To view or download a white paper describing critical areas to concentrate on for protecting an IT environment that supports work-from-home staff, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Telecommuters
Data Protection covers saving and recovering vital data so as to avoid data loss and reduce recovery time and effort in case of storage system problems due to hardware breakdowns, software glitches, operator error, cyber attack, or other causes. Reliable data protection strategies can be especially difficult to design and maintain in hybrid environments that combine private data centers, cloud resources, and at-home workers.
- Backup/Recovery solutions for teleworkers must address multiple types of user-owned endpoints. Progent can provide fast online access to consultants knowledgeable about a broad range of products for backing up Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, tablets and smartphones. Leading backup/restore products maintained by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up resources distributed across a hybrid network, Progent offers ProSight Data Protection Services, a backup/recovery subscription service that uses cloud storage and includes fine-grained recovery and unified management capabilities.
- Disaster Recovery/Business Continuity plans often envision scenarios that require a quick switch to a work-at-home environment. Progent's senior disaster recovery preparedness experts and business continuity specialists can help your company to develop, document and validate a DR/BC plan that addresses the process of switching to an at-home workforce.
Unified Management for Telecommuters
Microsoft has renamed and reshuffled its endpoint management products under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing on-premises computers. Microsoft Endpoint Manager features a centralized solution for safeguarding critical information by managing local, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud service for managing and protecting mobile computers and software. Remote endpoint computers can be user owned or business owned. Network administrators managing the endpoint devices of at-home workers can use Intune to deploy and validate apps on managed devices, push patches and certificates, set up rules for accessing information and networks, set passwords, establish VPN connections, determine how teleworkers share data, establish threat protection, ensure compliance, and erase sensitive information from missing, stolen or decommissioned endpoint devices. Intune can be used with Apple iOS, Google Android, Windows, and macOS/OS X devices. For information about Intune and how Progent can help your company to use Microsoft's Endpoint Management to administer the devices of your at-home workers, go to Intune telecommuter endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized MDM platform that allows network administrators to keep offsite endpoint devices current and protected. Workspace ONE uses VMware AirWatch technology for centralized endpoint administration plus VMware's Horizon virtual application delivery platform for access control, application management, and setup management of endpoints. Workspace ONE runs with devices powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises product via a one-time purchase. Key capabilities of VMware Workspace ONE include rapid remote provisioning of new notebooks, quick onboarding of new users, policy set up and enforcement for all classes of endpoints, unifies management reporting and performance analytics, an email encryption gateway, and integration with Microsoft apps and cloud-based services. To learn about Progent's support services for VMware Workspace ONE, go to VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Bristol, United Kingdom business, phone
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CCNP Certified Catalyst AP Management Troubleshooting
Catalyst 9166 Access Point Online Technical Support
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point consultants offer affordable online and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Microsoft Hyper-V 3.0 Server Consolidation Technology Consulting
Virtual Server Administration Website On-site Support
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in key areas including multitenancy, flexible network infrastructure, cloud support, scalability and performance, and fault tolerance. Progent's Microsoft-certified consultants can assist your company to take advantage of Hyper-V to install and maintain virtual servers to reduce network costs and improve productivity.
Compensation for Telecommuting Network Consultants Subcontractor Job
Benefits for Home Based Network Consultants Job
Our compensation model is based on contribution, so just like being a freelance contractor, your income is directly tied to your work effort. Some of our support staff stress lifestyle issues and elect to consult at a more relaxed pace, utilizing our flexible schedule to follow individual pursuits like mountain biking, motorcycle racing, skiing, fishing, vacations, or spending free time with relatives and friends. Others use the chance to make major bucks through hard effort and long hours. Progent completely supports both sides of the spectrum and any point in the middle.
Email Network Recovery
Cisco and Microsoft Certified Expert Outlook Outsourcing Firm
Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and unified email/telephony solutions for businesses. Progent provides affordable Microsoft Exchange Server support services to enhance email security and virus protection, achieve fault tolerant email, and implement remote and wireless email connectivity. Progent's Microsoft Exchange consulting and support offerings can aid you in planning and deploying a Microsoft Exchange update or a migration from a legacy SMPT system or outdated Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.
ProSight Remote IT Management Consult
Remote Network Monitoring Consultant Services
Progent's ProSight family of managed services are geared to provide businesses who maintain minimal internal network administration and support staffs with low-cost help from world-class management tools and consulting expertise. Benefits of Progent's ProSight line of managed IT services include predictable IT maintenance costs, smart automation of routine administrative processes, ongoing absorption of the latest information technology, smooth migration from legacy systems to up-to-date solutions, close alignment of information technology with business objectives, access to seasoned network consultants, and freeing up management to concentrate on business rather than ever-changing network technology.
24-7 MS SQL Server Contract Development
Specialists Microsoft SQL
Progent's certified SQL Server application developers and database administrators offer remote expertise to assist businesses of all sizes to build, administer, and troubleshoot applications based on Microsoft's SQL Server RDBMS and Microsoft's .NET framework. Progent's SQL Server consultants can provide support for any phase of the application life cycle in solutions that can include small business or departmental databases to N-tier VLDB applications and data warehousing.
Operations Manager Support
Top Quality Microsoft Operations Manager Information Technology Consulting
Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, optimizing and troubleshooting Microsoft SCOM environments and offer companies of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs based on best practices for tracking network fabric as well as both Microsoft and third-party applications and services. Also, Progent can provide fast remote or onsite technical support to help you to remediate serious problems detected by SCOM 2012.
Online Troubleshooting Cisco PIX Upgrade
Remote Cisco PIX 500 Firewall Migration Consultant
Cisco's PIX Series firewalls have been discontinued and Cisco may no longer offer support these legacy devices. Progent still provides consulting support for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can also help you determine if you should migrate to the latest firewall technology from Cisco. Progent's Cisco-certified specialists can help your company plan and carry out an efficient migration to Cisco ASA 5500-X Series firewalls following leading practices.
SQL 2008 Analysis Services Specialists
Top Ranked Support Services SQL Server 2008
Progent's Microsoft-Premier SQL Server consultants can provide an array of support services to help small businesses to plan, deploy, manage, and repair SQL 2008 systems in order to realize the maximum business benefit from Microsoft's advanced information management platform. Also, Progent can provide expertise for network architecture, company-wide protection, and application development to increase the strategic benefit of your IT investment.
SMS Server Upgrade Support
Systems Management Server Computer Consultants
Progent's Microsoft certified consultants offer small and medium size businesses enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install important software quickly and reliably to specified workers, reduce software costs and adhere to licensing agreements by understanding patterns of usage, improve Windows security by improving your knowledge of vulnerability and by delivering critical patches, manage your external workforce through accepted standards independent of connection or geography, and lower operational expenses by efficiently utilizing the administrative functions built into Windows. Progent's SMS engineers can help you use SMS effectively for automated software and application installation, security patch administration, and resource tracking management including program and appliance inventory.
Critical Security Bulletins Forensics Services
Network Consultant Critical Security Protection Bulletins
This page includes the latest information on security threats, fixes, and leading practices. Call or email Progent if your organization needs help protecting your system against the latest IT security threats.
Microsoft Exchange Consultants
Microsoft Exchange 2000 Professional
Progent is one of the most expert information technology support firms for integrating email and messaging solutions powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size companies derive all the advantages of Exchange 2000 under typical scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.
24x7 NetApp SAN Fabric Consult
NetApp MetroCluster Troubleshooting Consult
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering with replication to provide fast, zero data loss disaster recovery between datacenters that are up to 300km apart from each other. Progent's roster of seasoned network experts can assist you to plan, deploy, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that meets your functional needs and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by delivering guidance with procedures such as assigning shelf IDs, arranging aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network between your storage clusters, and verifying your MetroCluster DR solution to prove adherence with information assurance standards and government mandates.
CCIE Certified Solaris Online Information Technology Consulting Firms
Network Design and Configuration UNIX Online
Progent offers nationwide online technical support and consulting services for companies who operate Solaris networks or whose information systems feature a combination of Sun Solaris and Microsoft products. Online network consulting provides maximum leverage for your information technology budget by preserving user efficiency and shortening the hours billed for network analysis and repair. Advanced remote access technology and skilled service specialists and engineers combine to enable Progent to handle most IT issues without wasting time and money by traveling to your location. In most of cases your network problems can be remediated over the phone or through a mix of phone support and remote network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISA and CISM premier security specialists to assist you with the toughest system problems.
Integration Services Windows 2019 Hyper-V
Windows Server 2019 Virtual Machine Network Engineer
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant improvements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and Linux support.
Remote Workers Helpdesk Online Support
Remote Remote Workers Helpdesk Services Consultant
Progent can provide small and medium-size organizations overflow or comprehensive Help Desk call center services for an offsite workforce.
Microsoft Exchange Server 2000 IT Consulting Firm
24-7 Computer Consultancy Companies Fault Tolerant Email
Progent's Microsoft-certified professionals average over 10 years of background delivering messaging solutions for customers ranging from small offices to global enterprises. Progent provides economical consulting for all editions of Exchange Server to enhance email and virus protection, design high availability email environments, and implement remote and wireless email connectivity. Progent's Exchange support services can assist you in designing and implementing a move from a legacy SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2019 Server. In addition offers support for Windows 10 and Windows 11 desktops running Outlook and can show you how to configure Microsoft Outlook Web App for popular browsers. For email virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard managed services.
No Commute Consulting Work From Home Job
Positions Eliminating Earthquake Risk
Progent's productive atmosphere will make you a more capable consultant by enhancing your technical skills and increasing the satisfaction of your customers. Progent delivers this promise by recruiting the best consulting talent for you to operate with, providing a state-of-the-art network and communications infrastructure, using specialized software tools to deliver the maximum quality of support, and by optimizing proven operational structures for finding and retaining customers.
Services Private Cloud Hosting for Virtual Data Centers
Technology Professional Private Cloud Integration
Progent's ProSight Virtual hosting services provide small and midsize businesses a range of benefits including reduced capital expenditures, savings on operational costs, better management focus, world-class security, enhanced availability, and business continuity.
24-7 Infor SyteLine CloudSuite Consult
Infor SyteLine CloudSuite General Ledger Consultant Services
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than a quarter century of experience assisting manufacturing and distribution companies to simplify supply chains and streamline critical processes to bring products to market quickly and meet customer commitments dependably. Progent offers the skills of an ERP specialist with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or onsite services that can range from occasional guidance to end-to-end solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, application development, CPQ, web site integration, troubleshooting, ETL, Microsoft 365 integration, training, and database administration.
Windows Server 2012R2 Security Integration Services
Windows Server 2012R2 upgrade Professionals
Progent's certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, tune your network for local, multi-site, cloud-based, and hybrid environments, educate your IT management staff, create an enterprise-wide security plan, streamline IT management, help with application development, and generate and validate a disaster recovery/business continuity plan.
24x7 ransomware data restore Consultants
Egregor ransomware hot line Consulting
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Windows 8.1 DirectAccess Tech Consultants
Microsoft Windows 8.1 Upgrade Network Assessment
Microsoft Windows 8.1 is engineered to power devices from smart phones and tablets to power-user desktops. A wealth of innovative features, such as touch screen support and signature live tiles GUI, provide a wide selection of benefits for companies who understand how to put them to work. Progent's Microsoft-certified consultants can help get your organization up the learning curve with Microsoft Windows 8.1 and make sure you gain significant competitive advantage from the product's many technical enhancements.
Integration Support System Center 2016 and Exchange Integration
Remote Support System Center 2016 Cloud Integration
Progent has more than two decades of experience integrating, and supporting the key components that make up System Center and can help you to design, configure, support, and repair your System Center 2012 R2 solution to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent's consultants can help you to upgrade to the latest version of Microsoft System Center from a previous one or from another IT management platform to deliver the benefits of enterprise-class provisioning, management automation, security, plus infrastructure and critical application availability and performance monitoring.
24-7 Network Engineer SCCM Peer Cache
SCCM Troubleshooting Engineer
System Center Configuration Manager automates application and device provisioning at scale, centralizes compliance settings control, keeps track of network resources, guards against company data leakage, performs health monitoring, allows secure end-user self service, and delivers a common point of control for managing multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud experts can help you with any facet of designing, implementing, operating and repairing a SCCM deployment for on-premises, cloud-based, or hybrid networks.
Microsoft Lync Presence Professionals
Microsoft Lync Server 2013 IM Technology Consulting Services
Microsoft Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) calling. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and streamlines administration through integration with Windows AD. Lync can also cut capital and operational costs by eliminating VoIP hardware and subscription services, PBX gear, or conventional teleconferencing technology. Progent's certified IM and Presence consultants offer remote and on-premises support to assist you to maintain and repair your existing Lync 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also help you to plan and carry out a smooth Skype for Business migration.
Online Troubleshooting SQL Server 2012 AlwaysOn Failover Cluster
Microsoft Certified SQL Server 2012 Reporting Services On-site Support
Progent offers the expertise of certified consultants as well as seasoned software developers, DBAs, project management experts, Cisco-certified network engineers, business continuity specialists, and data security professionals to help your business to assess the potential benefits of SQL Server 2012 for your organization, set up pilot environments at your datacenter or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and secure network infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Technical Consultant Part-Time CIO
Part-Time CIO IT Consultants
Progent can provide the part-time services of a seasoned Chief Information Officer to offer strategic direction to assist your company select and maintain IT technology appropriate for your present situation and that can serve as a solid foundation for your future growth. Progent's temporary Chief Information Officer services offer economic advantages to organizations who want to maximize the benefits from their network investment but who are unable or hesitant to add one more high-level position to their full-time staff. Since Progent is vendor-neutral, with a large staff of consultants certified to maintain all leading OS platforms and networking technologies plus a broad range and business applications, Progent is in a unique position to provide objective recommendations along with expert technical support for creating IT systems that fit the particular requirements of your business.
IT Outsourcing Model Article
Urgent IT Co-sourcing Article
Progent's IT outsourcing packages offer affordable computer consulting for medium-size businesses. Whether it includes designing network infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your system, or building a web-based business solution, outsourcing your network engineering services can smooth out costs and eliminate uncertainties, allowing IT service expenses to grow in a more linear and manageable fashion than is possible by assembling a large, knowledgeable internal IT organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you create a secure and highly available network architecture for your vital Windows-powered applications including Windows 2008, Microsoft Exchange Server 2007, and SQL Server 2008.
Professional Windows 10 Management
Microsoft Windows 10 Configuration Manager Consultant Services
Progent's Microsoft-certified consultants can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Online and onsite evaluation and migration services for Microsoft Windows 10 offered by Progent's consultants include ROI estimates, project coordination, compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, streamlined provisioning and administration, network infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for network management staff and users, and ongoing consulting support.
Citrix XenDesktop desktop virtualization Consultancy
24-Hour Citrix desktop virtualization Specialists
For desktop and application virtualization, Progent offers the expertise of a Citrix XenDesktop expert who can assist you to plan a XenDesktop solution that improves the strategic value of your IT network; configure XenDesktop software with your servers, user devices, and peripherals; upgrade your older virtual desktop software to the latest releases of XenDesktop; and provide comprehensive online technical support. Progent can also instruct your IT staff to adhere to industry leading practices to maintain XenDesktop efficiently.
IT Consulting Jabber and CUCM Clusters
Remote Technical Support Jabber and VPN
Progent's Cisco Jabber consultants offer remote or onsite expertise to assist organizations of all sizes to plan, implement, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide in-depth expertise for all the products, technologies and services that go into building a cohesive Cisco Jabber collaboration solution including Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP trunking, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX systems, business continuity, and other pieces of a cohesive collaboration ecosystem.
Internet Security and Acceleration Server Help and Support
Internet Security and Acceleration Server Computer Engineer
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 experts can assist you to plan, install, and manage a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that delivers the firewall protection, speed and manageability that your company needs.
Top Remote Workforce Endpoint Security Configuration
At Home Employees Security Computer Consulting
Progent can assist small and medium-size organizations to configure network security defense systems and deliver mitigation services to support a remote workforce.
System Center 2016 Support
System Center 2016 and Intune Help and Support
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, enhancing and repairing SCOM environments and offer organizations of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that delivers the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or on-premises technical support to help you to remediate serious problems detected by Microsoft SCOM 2012.
24 Hour Aironet 700 Access Point On-site Support
Aironet Wi-Fi AP Management Integration Support
Progent's Cisco CCIE wireless infrastructure experts offer online or on-premises configuration and troubleshooting services to help your organization to design, implement, update, tune, manage and troubleshoot Aironet wireless access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to build a seamless enterprise connectivity solution that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and setup of Aironet Wi-Fi APs to work with your unique office layout, construction, and anticipated workloads.
Remote Troubleshooting Cisco Firepower 2100 Series Firewalls
CCIE Expert Certified Firepower Management Center Remote Support
The new ASA 5500-X Series of firewalls with Firepower Services provide substantially more value than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can assist you to maintain your current PIX or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, optimize, manage and troubleshoot firewall environments built on ASA firewalls with Firepower Services.
Consultants SMS Server 2003 Migration
Systems Management Server Network Consulting
Progent's Microsoft certified experts offer small and mid-size companies world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to install critical applications rapidly and automatically to appropriate users, lower product expense and adhere to licensing agreements by understanding patterns of usage, enhance Windows protection by increasing your knowledge of weak points and by delivering targeted patches, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational expenses by efficiently exploiting the administrative capabilities built into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch administration, and resource tracking management including software and appliance inventory.
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