Bristol Telecommuters Solutions Consulting Company
Solution Planning, Setup, Management and Call Center Consulting Experts
Expanding your remote workforce may have a significant effect on IT infrastructure, security/compliance, and corporate workflows. Progent has 20 years of experience assisting SMBs to plan, configure, administer, optimize, and troubleshoot IT networks that support at-home workers. Progent can assist your Bristol organization to select the right tools and follow best practices in building and operating a secure virtual ecosystem for teleworkers that promotes teamwork and returns top value. Progent offers services that go from on demand guidance for getting you over challenging IT roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent can assist Bristol, United Kingdom organizations to with any facet of building a high-performing work-at-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, security monitoring, backup/restore solutions, and unified management.
Network Infrastructure for Telecommuters
Configuring the physical and software infrastructure required for an at-home workforce can be particularly complicated if you have to manage a combination of personal equipment such as desktop computers and notebooks, Internet routers, and wireless APs from different vendors and with a mix of operating systems and firmware levels. Progent's experience delivering online support for both legacy and modern technologies in virtual office solutions allows you to make efficient use of your available network infrastructure and provides you with fast access to expertise for making essential updates. Services offered by Progent to help you to implement a productive telecommuting infrastructure include:
- VPN connectivity makes it possible to establish a safe connection for authenticated at-home workers to use IT assets located at your corporate data center or in a public cloud. Progent can help your company to configure and manage VPN connections between your teleworkers and your various network resources by providing online VPN configuration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA consultants can assist your remote workers to set up Cisco's AnyConnect software for secure VPN tunneling for a wide range of endpoint devices such as Microsoft Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms allow a teleworker to see and use a data center computer's desktop. This technology provides IT managers more control over the digital environment of at-home employees and offers them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect at-home computer networks to the Internet and typically support VPN connections, home wireless connectivity, and firewalls. Progent can provide expert remote support for setting up routers from a range of manufacturers. See router configuration services from Cisco-certified experts.
- Home Wi-Fi networks, often supporting an entire household and guests, are commonly used by at-home employees to connect to their Internet router for work. This can create performance as well as security issues. Progent can help businesses to mitigate these issues by delivering expertise like Aironet integration expertise, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti Unifi wireless access point setup assistance.
- Internet access solutions affect the performance and reliability of connections between telecommuters and the company data center. Vital processes may demand redundant Internet connections in case the normal connection breaks. Progent can provide guidance for selecting service providers, selecting sensible service bundles, and integrating high-availability Internet connections. See Internet connectivity integration services.
VoIP Integration for Remote Workers
Extending the corporate PBX system to include remote users is vital to supporting a productive work-at-home solution. A broad range of cloud-centric VoIP products are used by SMBs to server telecommuters. Many enterprises depend on Cisco's modern or legacy platforms for IP voice solutions. Progent can help businesses of all sizes to design or tune a telecommuter IP voice environment that provides the versatility, transparency and security needed for remote users. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist businesses optimize their existing Cisco IP voice environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers advanced telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and multimedia software deployed throughout the network. CUCM manages other combined media services such as unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager support, visit Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent can assist your company to support your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, refer to CallManager consulting services.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients operating beyond the corporate perimeter like telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to support these solutions and deliver online integration and troubleshooting services.
Video Conferencing for an At-Home Workforce
A broad range of video conferencing products from major vendors enable virtual meetings, video and voice conferencing, chat sessions, and content sharing for both onsite workers and teleworkers. Many companies use multiple conferencing products to meet the needs of their various partners and customers. Progent's communications experts can assist you to maintain your existing conferencing ecosystem and enhance the productivity of your at-home employees.
- Skype for Business is Microsoft's popular unified communications platform that supports real-time presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can help your company to configure and manage Skype for Business client software to support your at-home employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business integration experts.
- FaceTime is Apple's group video phone app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow up to 32 simultaneous users for voice/video sessions. For details about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based recording, plus editing and playback for future reference. For details about Progent's consulting services for Webex as well as for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and content with capabilities such as voice/video calling, persistent threaded chat, plus data sharing. To learn more about Progent's support services for Teams and for other Office 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and assist your business to optimize your network architecture to run them.
Microsoft Collaboration Platforms for Teleworkers
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office and Microsoft 365 suites, offering a rich environment of applications that deliver a cohesive user interface for sharing information across multiple sites and on a wide range of endpoints. Progent has provided remote consulting services for Microsoft SharePoint and Exchange since their original releases and can help your company to deploy these flagship collaboration platforms to optimize the productivity of your at-home workforce.
SharePoint uses web entities to facilitate collaboration and knowledge sharing by providing policy-based delivery of content, workflow, and utilities for looking through enterprise-wide business data. SharePoint enables you to create secure portals that enables remote workers to view and edit aggregated business intelligence by means of Wikis, Blogs, social web sites, and Web Parts (Widgets). To find out about Progent's SharePoint consulting services, go to SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting expertise, refer to deployment consulting services for Microsoft Exchange Server.
OneDrive is Microsoft’s collaborative cloud storage service, similar to GoogleDrive. At-home workers can store files to OneDrive, and co-workers anywhere can share them safely via a browser. Provided with Microsoft 365, OneDrive enables home workers to co-edit documents. Revisions created offline are uploaded when you reconnect to the Internet. For information about Progent's support services for Microsoft OneDrive, go to Onedrive configuration consulting.
Cloud Integration for At-Home Workers
Progent offers fast and affordable online assistance for enabling businesses to create, manage and repair integrated hybrid network architectures that incorporate internal data centers, telecommuters, branch offices, and cloud resources. Progent offers top-tier consultant for all types of public cloud service delivery such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help at-home workers fix issues with cloud connectivity, authentication, and cybersecurity.
Azure is a popular family of cloud services that enables you to utilize IT infrastructure, virtual servers, and critical apps hosted on Microsoft's extensive cloud. Microsoft Azure includes more than one hundred services services including hosting for Windows and Linux-powered VMs, on-demand cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can help you to set up VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity management with Azure Active Directory, and plan backup and recovery systems with Azure Backup. Progent can also help you create protected connections to Azure services for telecommuters by setting up and troubleshooting firewall appliances and VPN IPsec tunnels. For information about Progent's consulting expertise for Azure, refer to Microsoft Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's growing suite of client productivity applications and cloud-based services offered by subscription. Office apps and cloud services are provided in a variety of plans designed for users ranging from students and small offices to large enterprises. Progent offers quick and easy online access to experts knowledgeable about Office 365-compatible clients based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can help your business to evaluate the numerous subscription bundles offered with Office 365 and configure 365 applications for your telecommuters to achieve top business value. For information about Progent's consulting services for Microsoft Office 365, go to Office 365 integration expertise.
Office 365 Exchange Online is among the most popular cloud-based applications in Azure-hosted Office 365 product line. Office 365 Exchange Online offers the advantages of lower costs for physical infrastructure, simplified management, on-demand scaling, high availability, and additional advantages associated with cloud computing. Microsoft has engineered Office 365 Exchange Online to operate transparently with local deployments of Exchange, enabling customers to create hybrid cloud/onsite networks. Progent's certified Exchange consultants are available for as-needed help to get you through tough IT roadblocks and can also provide end-to-end project management services to ensure your remote workers have convenient and safe access to your Microsoft 365 Exchange Online environment. For details Progent's consulting services for Microsoft 365 Exchange Online, refer to Office 365 Exchange Online configuration and troubleshooting consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud market and is the world's top provider of cloud services. Progent offers quick and affordable online contact with cloud connectivity experts who can help your business to design, deploy, maintain, and debug hybrid information networks that incorporate Amazon AWS cloud-based services with on-premises resources and with other public clouds such as Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to help your company to create a high-availability network model to make sure your users have a productive computing environment regardless of whether they are working from your headquarters, a branch office, at home, or on the move. To find out about Progent's expertise for Amazon AWS, refer to Amazon AWS integration expertise.
Google Cloud is a popular set of cloud computing services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can assist your business to extend your current IT resources with the Google Cloud Platform, and Progent's database experts can show you how to make your mission-critical apps cloud ready so your teleworkers can benefit fully from Google Cloud services. Progent's consultants can help you to set up VMs on GCP Compute Engine, design an efficient storage solution with GCP Storage, and simplify access control for telecommuters with GCP Cloud Identity services. Progent's experts can also help you to utilize GCP's unified management tools to administer and track your Google Cloud environment. To learn, go to Google Cloud Platform consulting expertise.
Help Desk Support for At-Home Workers
A sudden, company-wide switchover to a teleworker workforce, which could be motivated by a pandemic or as an element of a disaster recovery/business continuity process, can overwhelm even a high-performing in-house Support Desk. Progent's Help Desk services make it possible for businesses of any size to outsource or augment their Support Desk with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Help Desk support services leverage Progent's extensive team of remote technical support specialists combined with enterprise-class trouble ticketing and tracking technology to provide an economical, advanced Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of remote Level 1 desktop support from initial service requests to trouble ticket creation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal allows telecommuters to check or revise their current trouble tickets, enter information, and append screen captures or relevant files. Technical support services are provided at a significant discount off Progent's normal Level 1 desktop service charges, and Progent offers optional rapid hand-off to Level 2 and Level 3 IT experts to resolve complex problems. For details, see Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Call Center Augmentation Service allows you to augment your current Call Desk team by splitting delivery of Call Center support seamlessly between your in-house support personnel and Progent's extensive pool of PC support engineers and subject matter experts. Progent's shared Help Desk service is based on a collaborative support model utilizing the leading PSA platform for handling help requests and ticketing, assigning responsibility, monitoring progress, and generating management reports. For information about how Progent's Support Desk Supplementation Services can enable your business to provide best-in-class desktop support to your telecommuters, refer to Progent's Call Center augmentation Services.
Security and Compliance for Teleworkers
Teleworkers often run their own equipment and work in an unsecured area. This worsens their vulnerability to cyber threats and demands judicious deployment of security appliances, remote security monitoring, and the enforcement of policies that adhere to best practices. Progent's veteran team of certified cybersecurity experts can assist your company to design, implement and administer a modern security solution that guards critical data in IT networks that incorporate teleworkers.
- Firewalls allow companies to create a network environment that can be safely utilized by on-premises users and by teleworkers, mobile employees, suppliers, customers, and other stakeholders. Next-generation firewall appliances allow you to assign and control appropriate permissions to different groups of users and to expand your IT network and adjust your security as your company evolves and as cyber threats grow more complex. Progent supports both current and legacy security devices from all major manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For details about Progent's firewall integration expertise, see firewall support services.
- Online Endpoint Security Monitoring makes it easy to watch over the disparate devices utilized by telecommuters and either reject or identify and respond to modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint software agent is put on each secured endpoint device, monitoring all activity and utilizing advanced behavioral threat analysis to detect zero-day threats on arrival. When an attack is spotted, ProSight ASM immediately isolates the infected endpoint device from the corporate network to contain the threat. Because the ProSight Active Security Monitoring agent is self-contained, endpoint devices stay secure even when they are disconnected from the Internet. For more information about ProSight ASM, visit remote endpoint security monitoring for remote workers.
- Security Audits can assess the exposure of your network to all classes of external and local security threats for an environment that incorporates an at-home workforce. Progent can deploy online, automated cybersecurity analysis scanning for quickly and affordably detecting a broad range of security gaps that can be surfaced via the Internet. Progent's endpoint security audit experts, which can be managed by security professionals with top credentials such as CISA, ISSAP, and GIAC, can assist your company to evaluate your processes and policies and review your IT architecture to enable you to implement top-level security for your at-home workers.
Data Protection Solutions for Telecommuters
Data Protection involves backing up and recovering critical information in order to prevent data loss and reduce restoration time in case of storage problems due to hardware issues, software hiccups, user mistakes, cyber attack, or any other reason. Reliable data protection solutions can be especially difficult to architect and manage in hybrid networks that incorporate private data centers, public clouds, and an at-home workforce.
- Backup/Recovery solutions for an at-home workforce must address multiple types of user-owned endpoints. Progent offers quick remote access to consultants familiar with a wide array of products for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, iPads and handhelds. Leading backup/recovery solutions supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources spread across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud-based storage and includes granular recovery and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) strategies typically envision circumstances that call for a quick changeover to telecommuting. Progent's senior disaster recovery planning consultants and business continuity planning consultants can help your business to produce, document and test a DR/BC plan that includes the process of switching to an at-home workforce.
Unified Management for an At-Home Workforce
Microsoft has rebranded and reshuffled its endpoint management platforms under the title Microsoft Endpoint Manager, which includes Intune for cloud management of mobile and remote devices and Configuration Manager for managing local endpoints. Endpoint Manager provides a centralized solution for protecting critical data by controlling local, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud service for managing and protecting mobile computers and software. Remote endpoint computers can be user owned or company owned. Network administrators managing the endpoint computers of telecommuters can utilize Intune to provision and validate applications on devices, push updates and certificates, set up policies for accessing data and resources, set passwords, establish VPN connections, determine how telecommuters share information, set up threat defense, ensure compliance, and erase sensitive data from lost, stolen or deactivated endpoint devices. Intune works with iOS, Google Android, Windows, and macOS computers. For information about Intune and to find out how Progent can help you to use Microsoft's Endpoint Management to administer the devices of your telecommuters, see Intune telecommuter endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management product that allows network managers to keep offsite endpoints up to date and protected. Workspace ONE uses VMware AirWatch for unified endpoint management along with VMware's Horizon virtual software delivery platform for authorization control, app management, and configuration management of endpoint computers. Workspace ONE operates with endpoints based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment through a one-time purchase. Key features of Workspace ONE include fast remote deployment of new notebooks, immediate onboarding of new users, policy set up and enforcement for all classes of devices, unifies management reporting and analytics, email encryption, and tight integration with Microsoft apps and cloud services. To find out about Progent's support for VMware Workspace ONE, see VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive work-from-home environment for your Bristol, United Kingdom organization, call
An index of content::
Microsoft Office XP IT Consulting Companies
On Site service Microsoft Office 2000
Progent’s computer outsourcing services for small businesses feature designing Server 2003, .NET Server, and BackOffice systems, managing migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and on-premises repair, fixing chronic IT problems, and producing a comprehensive security plan. Progent can help you enhance system reliability and performance via zero-downtime configuration, resilient network architecture, and proactive network monitoring. Progent also provides project management assistance for large-scale upgrades and can help with needs assessment, product identification, bill of materials production, vendor qualification, purchasing coordination, and complete documentation. Progent’s IT outsourcing help also includes training for office productivity programs such as Office XP.
8500 Wireless Controller Remote Troubleshooting
Computer Engineer Aironet 3700 Access Point
Progent's Cisco-certified Wi-Fi technology consultants can assist you to configure, administer, and troubleshoot Cisco wireless products such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
24/7 Exchange 2003 Online Support
Exchange 2003 Upgrade IT Consultant
Progent's Microsoft Certified engineers can provide expert consulting for corporate-wide implementations of Microsoft Exchange 2007. Progent's experts can show you how to prepare for multi-location Exchange Server rollouts or upgrades and can supply local technicians to help large companies with installations of Exchange Server in the or any region served by Progent's engineers.
Microsoft Certified Microsoft ISA 2004 Server Support and Setup
Microsoft ISA Server Online Consulting
Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience developing corporate security designs for information systems with many locations, remote workers, and mission-critical web-based applications. A Progent ISA Server engineer is ready to help your small business plan and implement an installation of Microsoft ISA Server 2004 that meets your IT protection requirements without restricting your network.
NetApp MetroCluster Switchover Consulting Services
NetApp MetroCluster Switchover Engineer
Progent offers enterprise clients the help of a NetApp-certified consultant to deliver remote or on-premises support for NetApp's complete family of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, cloud integration, virtualization, migrations, transparent updates, system management, information assurance, high availability, and troubleshooting. Progent offers Tier 3 support to assist you to take care of problems with NetApp SAN deployments efficiently following best practices.
Services Microsoft Virtual Server Administration
24 Hour Microsoft Virtual Server Administration Engineers
Microsoft Virtual Server 2005, hosted on the Windows Server operating system and based on technology originally developed by Connectix, provides the performance necessary to accomplish server consolidation, software upgrade, and server isolation projects via virtualization techniques in an enterprise-ready computing network with high expandability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at businesses wishing to improve ROI in software programming and piloting, migration from legacy line-of-business software, and hardware consolidation. Progent's certified Virtual Server experts can assist your company to evaluate and deploy Microsoft Virtual Server.
Software Consultants Cisco Security
Urgent Cisco Switch Security Consulting
Progent offers rapid remote support from Cisco-certified CCIE networking experts. Progent's CCIE engineers can link to your network using powerful remote support tools to deliver quick and economical analysis and repair of urgent network infrastructure issues.
Shared Support Desk Support and Integration
Computer Consultants Extended Call Desk
Progent provides three basic kinds of Helpdesk services including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft experts offers your customers easy access to a dependable support resource with years of experience delivering phone support and online repair for IT systems based on Microsoft products. Progent's concentration is on giving the support Helpdesk a respected reputation as a key contributor to business performance. Progent's goal is to fix rather than simply record problems.
NetDocs and Exchange Server Consultants
Top Quality NetDocs and Azure Engineers
NetDocuments (NetDocs) is a cloud-based document management system designed for the legal profession. Progent offers remote access to NetDocuments experts to assist your law firm to design, configure, manage, tune, or debug a document management system solution powered by NetDocuments.
ProSight Private Cloud Hosting Services Engineers
Private Cloud Virtual Datacenter Hosting Specialist
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small company's production servers in an environment that gives the maximum degree of dependability and scalability and is also easy to move to another host. ProSight Virtual Hosting and management options are built on mature virtualization technologies that enable small businesses with multi- platform IT systems to save significantly on the expense of capital equipment, system maintenance, and network administration while achieving enterprise-class reliability and an unprecedented level of vendor independence.
Catalyst 802.11ax Access Point Technical Support Services
Top Quality Catalyst 9115 Access Point Network Consulting
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 AP consultants can provide affordable remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points.
Microsoft Office 2003 Outsourcing Services
Microsoft Office 2000 Network Design Consultant
Progent’s IT outsourcing services for small businesses include designing 2003 Server, Microsoft .NET Server, and BackOffice environments, coordinating upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-premises repair, fixing stubborn integration issues, and creating a company-wide security plan. Progent can help you maximize system reliability and performance via non-stop technologies, resilient network topology, and proactive network monitoring. Progent also offers special project help for large-scale upgrades and can assist with needs assessment, resource identification, BOM development, vendor qualification, procurement logistics, and complete documentation. Progent’s computer outsourcing service also features training for office productivity software such as Microsoft Office XP.
Exchange 2007 Troubleshooting
24-Hour Professionals Exchange 2007 Edge Server
Progent's expert support team can help you define and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the background to complete your project rapidly and economically. Progent's Exchange 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.
Branch Offices Information Technology Consulting
Branch Offices Consulting
Years of background delivering Microsoft support and Cisco technology consulting has enabled Progent to develop an unmatched ability for supporting branch offices that require network service with the responsiveness common to with small organizations but which offers professional communications, thorough documentation, and compliance with enterprise IT protocols. If your corporation has a branch office situated anywhere in or any region covered by Progent's engineers, Progent can offer a broad range of in-person and off-site IT support services and network architecture assistance.
Cisco Firepower 1000 Series Firewalls IT Consulting
Computer Engineer Firepower Management Center
Cisco's Firepower NGFWs Firewalls deliver a major performance improvement over Cisco's popular ASA 5500-X firewalls and include centralized control of modern security features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can help you to plan and carry out an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's security services to build and centrally manage network ecosystems that span branch offices, data centers, private clouds and public clouds.
Virus Protection Support
Email Security and Virus Protection IT Service
Progent's Microsoft-certified consultants have more than a decade of background providing unified communications support for companies ranging from small offices to global corporations. Progent provides economical support for all versions of Microsoft Exchange Server to enhance email and virus protection, configure fault tolerant email environments, and facilitate remote and wireless email access. Progent’s Microsoft Exchange consulting services can assist you in planning and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. In addition offers support for Windows 8, Windows 7, and Windows XP clients using Office Outlook and can help you configure Microsoft Outlook Web App for all major web browsers. For email virus protection, spam blocking and data data leak prevention, Progent offers Email Guard security services.
Dynamics GP Accounting Information Technology Consulting
24-7 Microsoft Dynamics GP ERP IT Consultant
Progent’s Microsoft certified experts offer a range of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft accounting package and business management solution built, like all Microsoft financial tools, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting software in the Dynamics GP/Great Plains line, provides a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP is easy to install and integrate, and with its modular design you are able to license only the capability you currently require, with the ability to add users and enlarge capabilities when necessary. Progent’s Dynamics GP/Great Plains Software support engineers can show you how to install, configure and administer Dynamics GP 2010 and also earlier editions of Dynamics GP.
Remote Support Services Windows Server 2016 Storage Replica
Online Consulting Windows Server 2016 Workgroup clusters
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting services to assist businesses of any size to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Infor SyteLine CloudSuite General Ledger Engineers
Infor SyteLine CloudSuite Customer Service Engineers
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies more than 25 years of experience helping manufacturing and distribution organizations to manage complex supply chains and improve the efficiency of key business processes to get products to market fast and adhere to customer commitments consistently. Progent offers the skills of an ERP specialist with over 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or on-premises consulting that spans from occasional advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, CPQ, web site integration, debugging, ETL, Office 365 integration, disaster recovery planning, and DBA services.
Remote Technical Support Windows 2019
Online Support Windows Server 2019
The sophistication and integration requirements of Microsoft Windows Servers requires an IT consulting team with practical experience and broad familiarity with designing and building seamless, end-to-end network technology solutions. The experience of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your business objectives. Progent’s IT support can help you with designing, deploying, administering, and troubleshooting Windows Server systems that increase the business value of your IT network. Progent’s consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Windows 2003 Server Support and Integration
Top Technology Consulting Windows 2003
The knowledge and experience of Progent's certified Windows Server consultants, with an average of more than 10 years of work in Microsoft technology, ensures you success in identifying the version and set up of Windows 2003 Server that matches most closely with your business goals. Progent can also assist you with designing, deploying, administering and supporting powerful IT applications based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Windows NT.
Immediate ProSight Email Directory Harvest Protection Engineers
ProSight Email Encryption Specialist
Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized control and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further level of analysis for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Exchange Server 2016 Upgrade Computer Engineer
Top Microsoft Exchange 2016 Upgrade Planning Technical Support Services
Progent can assist you in all phases of your upgrade to Exchange 2016 such as designing HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining storage requirements for your virtual machines (VMs), databases and logs; configuring HLB for fault-tolerant CAS services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Microsoft Exchange Upgrade Support and Setup
Microsoft Exchange Upgrade Consulting
Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Exchange Server 2003 upgrade plan that avoids productivity disruption, reduces long-term support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-location upgrades, Progent has the knowledge and experience to finish your project quickly and economically. Progent's Exchange Server 2003 help, repair, and design offerings include assistance with the configuration of third-party enhancements of Exchange 2003 Server that are in keeping with your business goals.
Amazon AWS hybrid cloud integration Development Firm
Consultancy Microsoft Azure enterprise hybrid cloud solutions
Progent offers expert online support services to help organizations connect their IT infrastructure with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and manage cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-only systems or in hybrid topologies that seamlessly combine local IT assets as well as cloud services. To help you to incorporate public cloud services with networks, Progent offers a variety of public cloud migration support services such as Microsoft Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of experience delivering high-level consulting support remotely, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Aironet Outdoor APs Remote Technical Support
Aironet 600 Access Point Support
Progent's Cisco-certified wireless networking consulting experts can help organizations of all sizes to design, deploy, manage and troubleshoot Cisco Aironet wireless AP environments to achieve the performance, coverage, capacity, scale, security compliance and ease of management needed for transparent access between Wi-Fi and wired networks. Progent offers affordable remote and on-premises support for both end-of-life and new-generation 802.11ac Aironet APs and Progent can assist your business plan and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
IPsec VPN Security Consultancy
IPsec VPN Testing
Progent offers small and medium size businesses professional support for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security vendors including Check Point Software, Juniper, and SonicWall. Progent can show you how to design a detailed security plan and choose appropriate technologies from a variety of vendors to achieve your security objectives while sticking within your budget restraints.
SBS 2008 Computer Engineer
Consultants Microsoft SBS 2008
Microsoft Small Business Server is an affordable collection of server products that offers the basis for a feature-rich but easy-to-manage IT network. The integration requirements of the Microsoft .NET components bundled with Microsoft Small Business Server calls for an IT expert with hands-on background and broad knowledge in planning and building effective and comprehensive business technology systems. Progent's Microsoft-certified experts have broad experience with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise assures you success in deploying, managing, and troubleshooting network environments based on the Microsoft SBS suite of servers and programs.
Network Consulting Firm Microsoft Desktop
Microsoft and Apple Mac Desktop Designers
Progent can provide a variety of affordable online and onsite consulting services to assist your business to install, administer, and debug workstations and mobile devices powered by Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
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