To get immediate remote help with data security problems, companies in Bristol United Kingdom can find world-class troubleshooting by contacting Progent's certified security engineers. Progent's remote support staff is ready to offer efficient and affordable help with security problems that are impacting the productivity of your IT network. Progent's security consultants are premier to provide help for systems powered by Microsoft, Linux, Apple macOS and OS X, Sun Solaris, and popular versions of UNIX. Progent's wide array of consulting services covers firewall configuration, email filtering and encryption, secure network infrastructure, and disaster recovery preparedness. Progent's technical support staff has been awarded the world's most advanced security accreditations including Certified Information Security Manager and ISSAP.

Progent offers online security support services on a by-the-minute model with no minimum times and without additional fees for sign-up or off-hour service. By billing by the minute and by providing world-class support, Progent's pricing model keeps expenses low and eliminates situations where simple solutions turn into major bills.

We've Been Attacked: What Should We Do?
Network Security ConsultingIf you are currently fighting a network security emergency, refer to Progent's Emergency Online Network Support to learn how to get immediate help. Progent maintains a pool of veteran network security experts who offer remote and onsite assistance that includes threat containment, mitigation, restoration, forensics, and enhancement of your security profile to guard against future exploits.

For companies that have prepared beforehand for an attack, the formal post-attack handling procedure promoted by GIAC is Progent's preferred method of responding to a serious security incident.

Introduction to Security Services
Coordinating data protection and preparedness for restoring vital information and systems following an attack demands an on-going effort that entails a variety of tools and processes. Progent's security consultants can help your business at any level in your attempt to protect your information network, ranging from security evaluation to creating a complete security program. Important technologies covered by Progent's security engineers include Planning and Implementation, Data Restoration and Security Failure Analysis, and Outsourced Filtering of Email-Borne Spam and Viruses.

Designing and Building Protected Environments
Every company should develop a carefully thought out security plan that incorporates both proactive and responsive activity. The proactive strategy is a collection of steps that helps to reduce security gaps. The post-attack strategy specifies activities to help security staff to evaluate the losses resulting from a breach, repair the damage, document the event, and revive network activity as soon as possible. Progent can show you how to build security into your company processes. Progent can install auditing utilities, define and implement a safe network infrastructure, and recommend processes and policies to optimize the safety of your network. Progent's security professionals are available to help you to set up a firewall, design safe online and mobile connectivity to e-mail and data, and configure an efficient VPN.

If you are interested in an affordable option for jobbing out your network security administration, Progent's 24x7 Network Support Options feature automated remote server tracking and immediate response to problems.

Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, manage and repair enterprise hybrid cloud solutions that incorporate local and cloud infrastructure and that comply with government data security requirements. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)

Data Restoration and Failure Analysis
Progent has skill in recovering networks and devices that have been hacked, are quarantined, or have stopped working as a result of a security breakdown. Progent can show you how to determine the damage caused by the breach, return your company to normal functions, and retrieve data lost owing to the breach. Progent's security specialists can also oversee a comprehensive failure evaluation by examining activity logs and utilizing a variety of advanced assessment techniques. Progent's experience with security issues minimizes your business disruption and permits Progent to suggest efficient ways to prevent or mitigate future assaults.

Ransomware Removal and Restoration Services
Progent offers the help of experienced ransomware recovery consultants with the knowledge to rebuild an information system compromised by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or Locky. To learn more, see ransomware cleanup and recovery expertise.

Progent's Low-Cost Managed Services for Information Security
Progent's affordable ProSight portfolio of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior machine learning technology to guard endpoint devices as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-matching AV products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to automate the complete malware attack progression including blocking, detection, mitigation, remediation, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies incorporated within a single agent managed from a single console. Progent's data protection and virtualization consultants can help you to plan and implement a ProSight ESP deployment that addresses your organization's unique requirements and that allows you achieve and demonstrate compliance with government and industry data security regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate action. Progent can also help you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates your backup processes and allows fast restoration of critical data, applications and virtual machines that have become lost or damaged as a result of component failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can deliver advanced support to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your critical information. Find out more about ProSight Data Protection Services Managed Backup.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the technology of leading data security companies to deliver centralized control and comprehensive security for your inbound and outbound email. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway device adds a further level of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the apps. Since the system is virtualized, it can be ported immediately to an alternate hosting solution without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect data related to your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to half of time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Find out more about Progent's ProSight IT Asset Management service.

Special Security Services Offered by Progent
Progent's security consultants can provide world-class consulting support in key areas of IT protection such as:

Information Risk Audits and Security Compliance Assessment
Progent offers experience with information risk evaluation tools like Microsoft Baseline Security Analyzer and LANguard for conducting a variety of automatic network tests to uncover possible security gaps. Progent has broad experience with testing utilities and can assist your company to understand audit results and react efficiently. Progent's certified security consultants also provide web software testing and can conduct thorough assessments of enterprise-wide security to determine your organization's compliance with major worldwide security standards including HIPAA, NIST, and ISO 17799. Also, Progent can assess the effectiveness of your wireless protection covering stationary wireless appliances as well as portable devices. Find out additional information about Progent's Security Vulnerability Audits and Security Compliance Assessment.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can deliver world-class technical expertise for Cisco's entire family of security and VPN products such as PIX 500 Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module, protected broadband and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Get more details concerning Cisco Protection, VPN and Aironet Wireless Help.

Other Firewall and VPN Solutions
As well as supporting a wide range of security technologies available from Microsoft and Cisco, Progent can provide companies of all sizes advanced support for products from other popular firewall and Virtual Private Network (VPN) vendors. Progent's consultants can provide:

Unannounced Penetration Checking Services
Stealth penetration testing is a vital technique for allowing organizations to determine how exposed their IT environments are to potential attacks by testing how well network security policies and technologies hold up against authorized but unannounced intrusion attempts launched by seasoned security engineers utilizing advanced hacking techniques. Read more details about Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Consulting Expertise
CISM Consultants for Bristol United KingdomCertified Information Security Manager identifies the basic competencies and worldwide standards of service that information technology security professionals are expected to achieve. CISM provides business management the assurance that consultants who have been awarded their accreditation possess the experience and knowledge to offer effective security administration and engineering support. Progent can provide a CISM-certified consultant to help your enterprise in key security areas including information protection governance, vulnerability assessment, information security process management, and incident handling management.

Get additional details about Progent's CISM Security Support Assistance.

Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
CISSP Certified Network Security Professionals for Bristol United KingdomProgent's CISSP consultants are security engineers who have been awarded CISSP accreditation as a result of verified experience, rigorous study, and exhaustive examination. CISSP Certification recognizes expertise in a worldwide standard for IT security. American National Standards Institute has given the CISSP credential accreditation in the field of IT security under ISO/IEC 17024. Areas of expertise included within CISSP include cybersecurity administration procedures, security architecture and test systems, connection permission methodology, applications development security, operations security, physical security, cryptography, communications, network security, and disaster recovery planning.

Learn more information concerning Progent's CISSP Support Services.

CISSP-ISSAP Certified Experts for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals for Bristol United KingdomProgent's ISSAP Certified security consultants have been awarded ISSAP certification as a result of thorough examination and extensive hands-on work with network security architecture. ISSAP consultants have in-depth understanding of access management systems and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, BCP and DRP, and physical security. Progent's ISSAP-premier security experts can assist your company with all aspects of secure network architecture.

Learn the details concerning Progent's ISSAP Accredited Protected IT Infrastructure Engineering Services.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP network security consultant to assist your enterprise to follow current system security engineering theory and techniques in system development, review system security designs according to cybersecurity engineering best practices, produce viable system designs that include compliant cybersecurity mechanisms for all critical system functions, develop effective design strategies to provide protection for operations, perform in-depth risk analysis, and propose realistic cybersecurity models that balance your operational requirements with your company's risk tolerance.

Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor Support Expertise
Certified Information Systems Auditor Experts for Bristol United KingdomThe Certified Information Systems Auditor credential is an important qualification that represents mastery in information system security audit and control. Certified by ANSI, the CISA accreditation has candidates undergo an exhaustive test administered by the ISACA international professional association. Progent offers the services of a CISA-Premier security audit consultant trained to assist businesses in the areas of information systems audit services, IT governance, systems and architecture planned useful life, information technology service delivery, protecting information assets, and business continuity preparedness.

Read the details concerning Progent's Certified Information Systems Auditor Consulting Services.

CRISC Network Risk Management Specialists
CRISC-certified Risk Experts for Bristol United KingdomThe Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate an IT professional's skills to plan, implement, and maintain IS controls to reduce risk. Progent offers the services of a CRISC-certified consultant to assist you to develop and carry out a business continuity or disaster recovery strategy based on industry best practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and budgetary guidelines. Progent's network risk management expertise is a good fit the support provided by Progent's CISA-Certified security engineers for impartially auditing your IT control design and with the expertise of Progent's CISM support professionals for designing company-wide security policies and procedures.

Find out additional details concerning Progent's CRISC-certified Risk Management Consulting.

GIAC (Global Information Assurance Certification) Professional Expertise
Security Consultants with Global Information Assurance Certification for Bristol United KingdomGIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of IT security professionals. GIAC's goal is to make sure that an accredited security consultant possesses the knowledge necessary to deliver support in key categories of system, information, and program security. GIAC accreditations are recognized by companies and government organizations around the world including U.S. National Security Agency (NSA). Progent offers the assistance of certified consultants for any of the security capabilities covered under GIAC accreditation topics such as assessing security systems, security incident handling, traffic analysis, web services security, and SIEM solutions.

Learn more details about Progent's GIAC Information Assurance Expertise.

Depend on Progent for Computer Security Expertise
If your company is located in Bristol United Kingdom and you need computer security expertise, telephone Progent at 800-993-9400 or refer to Contact Progent.

Bristol Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Bristol Metro Area.

Onsite IT Consulting
Progent locations in Bristol Metro

City Address Phone Link
Bristol 17-18, Berkeley Square
Bristol, BS8 1HB
United Kingdom
+44 117 205 1387 Bristol Network Support Services

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    Progent is hiring a variety of full-time workers such as motivated MCSEs; system consultants who have Cisco CCNP or CCIE credentials; and specialists in advanced system architecture with experience in mobile access, wireless networking, non-stop systems, disaster recovery solutions, data preservation, and VMware technology. Progent is also hiring desktop support experts, remote troubleshooting professionals, and CISSP or CISM certified security professionals. Progent is also seeking experienced managers and administrators able to operate efficiently in Progent's high-growth, virtual office environment. Progent contracts independent consultants with in-depth expertise and field background in crucial information technology areas beyond our primary service concentration. Our Experts Group employs freelance consultants who can provide consulting and development support for line-of-business solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have specialized knowledge of popular operating systems such as Linux derivatives, Macintosh, or Solaris, or can provide world-class skills in areas like telecom, web site design, EDI, eCommerce, or database management. Independent contractors certified by Progent coordinate with Progent's staff consultants to provide comprehensive solutions for small and midsize business networks.

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    Juniper J Series Gateway Compliance Audit

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    Online Consulting RIM Blackberry

    Progent can provide the services of RIM BlackBerry-premier engineers who can help small companies to plan, manage, and repair BlackBerry solutions affordably and effectively, doing away with the need for an in-house BlackBerry specialist and minimizing the expense and hassle of supporting a mobile workgroup. Progent's BlackBerry specialists offer extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security professionals. This wide range of knowledge, in conjunction with Progent's efficient online support model, provides small and mid-size companies a cost-effective solution for incorporating BlackBerry devices and software seamlessly into their information network.

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  • Microsoft Windows 10 Assessment and Deployment Kit Consultant Services Cisco Experts Consulting Microsoft Windows 10 Configuration Manager

  • XenApp and Citrix Access Gateway Engineer
    XenApp Application Virtualization Engineers

    Progent's Citrix experts can assist your business to design, implement, administer, and support a virtualized Windows application delivery and management solution based on XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your network for distributing server and client-side applications, and Progent's remote datacenter support consultants can help your organization to administer and maintain an off-site datacenter that features high uptime, advanced protection, and fast recovery.

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    Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver centralized management and comprehensive security for your inbound and outbound email. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage. Email Guard's on-premises gateway device provides a deeper level of analysis for inbound email. For outgoing email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall.

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    Microsoft Small Business Server is an affordable collection of server products that provides the foundation for a powerful but manageable IT network. The IT demands of the Microsoft .NET components included with Small Business Server 2011 calls for a computer consultant with hands-on experience planning and building seamless, comprehensive business technology solutions. Progent's Microsoft Small Business Server professionals have an average of more than a decade of experience supporting computer networks based on Microsoft technology. This expertise ensures you success in installing, managing, and maintaining network environments that include the Microsoft Small Business Server package of servers and applications.

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    Progent can assist you in all facets of your migration to Exchange Server 2016 including planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines, databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.

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    Windows Server 2016 Software Load Balancing Online Consulting

    Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting services to help businesses of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist your company to assess the value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

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    For medium-size businesses looking for IT consulting services, Progent offers a variety of alternatives including local service, remote support, off-site Call Center, round-the-clock support with remote system monitoring, emergency staffing, business relocation services, software development, and professional consultation. For medium-size businesses in California or other regions covered by Progent's onsite consultants, Progent offers expert on-premises support for solving technical problems rapidly and economically.

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    Cisco's wireless VoIP phones are industrial-grade wireless devices designed for professionals who are mobile within office, hospitality, health-care or other environments where management wants portable phones that provide more control, data security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) style of workplace communications. Successful integration of Cisco's wireless IP phones usually requires that IT teams configure and optimize many components of your Wi-Fi environment such as wireless access points, switches, wireless LAN controllers, and network management software. Progent's Cisco-certified experts can provide remote and on-premises support to help you create and administer a Cisco wireless VoIP phone solution by providing integration services that range from troubleshooting the set up of a wireless IP phone or AP to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.

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    Emergency SharePoint 2019 SMTP Authentication Consultant

    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer affordable online and on-premises expertise, application development, and troubleshooting services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers plan and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud infrastructure into a seamless intranet system.

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    Progent's Microsoft and Cisco certified computer engineers can provide expert help with a wide array of products and technologies and can provide that expertise remotely anywhere in the U.S. or in person in select cities throughout the country and anywhere in California. Progent provides online support for information systems powered by Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a combination of Microsoft and UNIX-family platforms. Progent also offers the help of Cisco CCIE infrastructure specialists for the toughest network issues, as well as the the support of CISA and CISM-accredited security consultants to assist with complex security design and troubleshooting. Progent has provided online troubleshooting to companies in all 50 states in the U.S.

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    Private Cloud Integration Technology Professional

    Progentís private cloud hosting service allows small and midsize businesses to run mission-critical applications like SQL and Exchange Server from a secure Tier III data center on fault-tolerant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for automatic backup and restoration. You can take advantage of Progentís private cloud hosting service to eliminate large capital costs for the purchase, upkeep, and operation of computer equipment and data center facilities while achieving the highest levels of system reliability and security.

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    Progent's experts can provide Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and Exchange Server expertise, network protection services, and custom training. Progent can help clients to migrate to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can provide help with Apple Mac applications. Progent can also help your business with iPhone support and iPad management, or moving to iCloud services. For computer networks based exclusively on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, integrating and supporting a network infrastructure that is reliable, safe, efficient and able to achieve your organization's objectives.

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  • Top Ranked Call Center Outsourcing Services Onsite Technical Support
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    Progentís Co-managed Call Center service allows your IT organization to split the load for Help Desk services seamlessly between your IT staff and Progent's roster of certified technical support engineers and subject matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative service desk solution based on the top shared professional services automation tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.

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    Fortinet next-generation firewalls are industry leaders in offering best-in-class performance for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help you to configure your Fortinet firewalls to safeguard your digital assets at the enterprise edge, within the data center core, at branches, and at the cloud edge.

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