Immediate Remote Technical Support for Bristol United Kingdom Networks
Immediate Phone Support for Bristol SystemsFor organizations located in Bristol United Kingdom, Progent provides remote technical support for computer systems based on Microsoft Windows, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Certified professionals have delivered online support to companies in every state in the U.S. (Check out testimonials from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE engineers to handle challenging networking issues, plus the assistance of CISA and CISSP-certified cybersecurity experts to help with advanced security design and diagnostic jobs.

Progent's online technical support engineers provide exceptional leverage due to the fact that they possess the practical experience and are equipped with the advanced technology needed to solve most network problems quickly. This lowers immediate costs since solutions require minimal billable minutes. Online help also avoids the expense of dispatching an engineer to your office. Your company benefits even more in indirect expenses by reducing or avoiding network downtime and related losses stemming from business discontinuity, disgruntled clients, idle workers, and distracted management. Progent's advanced online technical support know-how is particularly important for businesses that are dependent on public clouds for critical network infrastructure or software such as Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises tech support may not be an alternative.

Progent's pricing policy for online help is structured to leverage your IT service dollar. Progent charges by the minute for telephone-based assistance, so you are charged only for the support that you receive. Unlike typical online support organizations, Progent asks for no initialization fee or minimum job duration. Progent's per-minute billing unit and clean model for pricing save you from situations where speedy. minor solutions somehow end up as major bills. Progent's skill at solving problems efficiently means your business saves money.

Progent's Online Consulting and Technical Support Services
Over the years, Progent has refined an arsenal of customized tools and field-proven processes that permit the highest degree of efficiency for online help and repair for information networks of all sizes. Progent offers secure VPN support for gateways from a variety of leading sources including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology permits the consultants of Progent's Technical Response Center to interface to your company's environment without violating corporate security.

Progent's proven service database system maintains comprehensive histories of the support that Progent's customers have been provided. Progent's authorized service personnel have access to the history of all help rendered to each Progent customer by any Progent consultant. This history of trouble tickets and resolutions is structured as an easily retrievable proprietary knowledge base that allows Progent's online technical professionals to share their experiences company-wide to ensure that the efficiency of Progent's support grows over time. Progent's extensive list of certifications and close relationships with key technology companies such as Cisco and Microsoft open up other massive technical support databases and allow fast response from manufacturers' internal support staff so Progent's online service experts are able to determine the most efficient resolutions promptly.

Online technical support services available from Progent to companies in Bristol United Kingdom include:

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent offers a selection of affordable, flat-rate services intended to enable small and mid-size organizations to utilize the same cutting-edge technology used by many of the world's top enterprises. Progent's ProSight suite of outsourced network management services addresses all key aspects of modern networking such as email protection, behavioral-based threat defense, cloud-based backup/recovery, network infrastructure monitoring and management, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning tools to defend endpoint devices and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to manage the complete threat progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows VSS and automatic system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge tools packaged within a single agent accessible from a unified console. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that meets your company's unique needs and that helps you prove compliance with legal and industry information protection standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate action. Progent's consultants can also help you to set up and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of critical files, apps and VMs that have become lost or damaged due to hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to configure ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical information. Learn more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top data security companies to provide web-based management and world-class security for your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a first line of defense and blocks most threats from reaching your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway device adds a further level of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to map, monitor, reconfigure and troubleshoot their connectivity appliances such as routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network maps are kept updated, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, finding appliances that require important software patches, or isolating performance problems. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running efficiently by checking the health of critical assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT personnel and your assigned Progent engineering consultant so all potential problems can be resolved before they can impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host set up and managed by Progent's network support experts. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported easily to an alternate hardware solution without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect data about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By updating and organizing your IT documentation, you can save up to half of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you’re planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to obtain an objective evaluation of the overall health of their information system. Powered by some of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the configuration of your core infrastructure devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits such as a cleaner Active Directory system. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include easier management, improved compliance with data security standards, higher utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and increased uptime. Read more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your organization's ability either to stop or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to collect information about your current AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy an efficient AV and backup environment that aligns with your company's needs. For details, refer to Progent's ProSight Ransomware Preparedness Report Service.

Special Consulting Services Offered by Progent
Progent offers the services of world-class remote consulting professionals for contract information technology projects. Billing charges for longer-term development or consulting projects are set according to the level of expertise of the engineers assigned. Progent's background in these important fields of information technology allows clients to complete critical projects economically and on time. Progent's special remote engineering services include:

  • Help Desk Call Center Expertise
    Progent's Call Center service offerings for businesses with networks that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Help Desk services, shared Help Desk support services, and Help Desk process consulting. Progent's Standard Help Desk Services offer small businesses a comprehensive service desk solution that handles all aspects of remote desktop support from initial requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Progent offers service desk support at a significant discount from Progent's normal Level 1 desktop support rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging problems.

    Progent’s Help Desk sharing services make it possible for your IT organization to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution built around the top professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.

    Progent's Call Center team of seasoned network consultants gives your computer users in Bristol United Kingdom quick contact with a reliable technical support group with extensive background providing phone consulting and online troubleshooting for computer environments that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's concentration is to give the Call Center recognition as a significant driver of company performance, and Progent's intent is to resolve instead of simply annotate technical problems.

  • Applications Support: Training, Programming, and Troubleshooting
    Progent's Applications Experts Group provides online advanced engineering support and education in special business application areas that include ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also offers consulting, customization, and training for popular Microsoft applications including CRM, MS Office Project, Microsoft Office 365 Word, and Office 365 Excel. For more information concerning Progent's expertise, custom development, and education offerings, see Progent's Business Application Experts Group.

  • Centralized and Automated Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; cohesive integration of mixed-OS environments that incorporate Linux, Hyper-V and VMware; and better public and private cloud support such as closer integration with Intune for iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and install a new deployment of Microsoft System Center 2016, extend or tune your current one, upgrade smoothly from an earlier release of System Center, or debug your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent can deliver companies in Bristol United Kingdom remote hybrid network monitoring and reporting by providing Microsoft System Center 2016 Operations Manager consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can adapt Operations Manager to fit your business so your IT maintenance is proactive and automated. By exposing emerging trouble spots before they cause crashes, system monitoring can ward off stressful and costly service failures. Progent can also deploy network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Windows networks, or networks that support a variety of platforms.
How Your Bristol Company Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about urgent phone-based help with Windows, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Emergency Remote Help, call 1-800-993-9400, or visit Contact Progent. For businesses and new businesses in Bristol United Kingdom, Progent's online computer support engineers are ready to deliver effective and cost-effective system support the moment your business requires it. More than 15 years of delivering remote technical assistance has earned Microsoft Partner status for Progent's consultants and has enabled Progent to acquire world-class troubleshooting skills and to refine online connectivity tools to fix network problems rapidly while eliminating the expense and lost time associated with in-person service visits.

Even if your Bristol office works with a local independent support technician or maintains an in-house organization that can deal with typical computer issues, Progent’s Microsoft certified engineers can still offer a convenient and transparent remote expansion of your on-site resources for situations when your regular IT support personnel either lack the availability or the expertise to address sudden system emergencies or particularly challenging integration problems.

Features of Progent's Online Network Support for Bristol United Kingdom
Progent's phone help, Internet-based repair, system security consulting, and system administration services offer businesses in Bristol United Kingdom unparalleled leverage for your IT budget. Whether you need one-time phone support and Internet-based network repair or full-time Help Desk call center support and network administration, Progent's professionals can provide your business world class network support while permitting you to avoid the expense and administration overhead of carrying a large internal IT organization. Highlights of Progent's National Remote Support services include:

How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Partner consulting firm and Progent's head count, depth of technical background, fine tuned remote support software, and understanding of corporate IT allow companies to avoid the pitfalls of exclusive reliance on smaller consulting organizations, independent freelance consultants, or over-stretched internal resources.

Progent stands out by providing:

  • Proven Methodology
    Progent’s staff of Microsoft and Cisco Premier consultants average longer than ten years of real-world professional background, at the front lines of IT service, executing a broad range of technical tasks for an extensive mix of clients. Each Progent support professional shares a proven set of personal best practices which are combined into company-wide leading practices standards that Progent instills in its consulting staff. This means that you get not only expert IT skills, but also a consultant with field-tested methods for using computer knowledge to resolve real-world IT problems quickly.

  • Value Pricing
    Progent's pricing model is to bill for phone service and in-person visits per minute. As a result, you pay just for received support. Progent does not impose a more expensive rate for off-hours or emergency support, and inside California or in areas where Progent provides in-person support, Progent does not charge for travel time except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no initialization fee and asks no retainer for support services delivered during regular working hours. Many support organizations impose large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity does away with large invoices for fast solutions so you won't be tempted to allow simple problems to fester.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's consultants to customers. By educating customers to resolve technical issues that are within their scope, Progent can focus on offering hard-to-find skills where Progent has few competitors. Businesses who utilize familiar independent consultants or who maintain internal support staffs benefit when Progent transfers information about critical technology and tested processes to make their networks more robust, protected, and productive.

  • 24x7 Network Monitoring with Microsoft Operations Manager
    Progent is one of the only support firms to offer 24x7 system tracking services powered by Microsoft Operations Manager. MS System Center Operations Manager allows your network support to be anticipatory instead of reactive. By anticipating possible issues before they cause lost productivity, system monitoring can save your IT network from stressful and costly service disruptions.
How Does Our Company Start Getting Remote Technical Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for IT help, go to Immediate Technical Support.



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    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide web-based control and world-class security for your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper level of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email that stays inside your corporate firewall.

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    Progent's certified information technology consultants offer Windows Server 2016 migration consulting services to help businesses of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.

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    Progent's Linux consulting services offer small and mid-size companies and software developers assistance with administering and maintaining Linux systems that run with Microsoft-based technology. Progent can give your business contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This broad range of expertise provides you with an easy single source to help you build and maintain a protected and robust mixed-platform connectivity and communications environment that supports Linux and Microsoft coexistence by combining Microsoft Windows with major Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

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    Progent can provide enterprise customers the services of a certified NetApp consultant for online or on-premises support for NetApp's entire portfolio of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN storage technology supported by Progent include system dsign, cloud integration, virtualization, migrations, transparent patching, system management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to assist you to resolve problems with NetApp SAN deployments efficiently based on best practices.

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    Progent’s Wireless Consulting Services provide a fast, affordable option for companies of all sizes to integrate, manage, monitor and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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    For businesses that have a combination of Mac and Microsoft Windows desktops, there are two popular solutions for using Windows-dependent software on macOS or OS X: an external connection to an actual Windows PC or local simulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection for Mac allows you to attach an Apple Mac to a remote Windows-based PC to run Microsoft Windows programs and access network resources. Virtual PC for Apple Mac simulates Microsoft Windows on a Mac system so you are able to use Microsoft Windows programs locally. Progent's Mac technology support experts can help your company to maintain these solutions for using Microsoft Windows programs on your Apple Macs and can also help your organization to assess and configure third-party products for Microsoft Windows platform emulation.

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    Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, optimizing and repairing SCOM solutions and can provide organizations of all sizes expert online or onsite consulting support for SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to remediate serious issues detected by Microsoft SCOM 2012.

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    Progent's Juniper Networks-certified network consultants can help you to plan and implement Juniper Firewall/VPN technology, enhance and support your network infrastructure, and migrate smoothly from discontinued devices to current releases. Progent's Junos OS engineers can provide support for Juniper's flagship network control software to enable your business to simplify the management and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software productss and can assist organizations maintain environments that incorporate a mix of Juniper's OS platforms.

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    Progent's ransomware experts can assist your business to assess your ransomware vulnerability, remotely monitor and guard your IT environment, assist with settlement negotiations with a hacker, and rebuild a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.

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    Progent's Microsoft-certified engineers offer advanced support in deploying, using and troubleshooting any edition of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide range of cost-effective remote consulting services based on proven best practices to help businesses of any size to get all the advantages of this leading platform. Consulting support offered by Progent include system design, software configuration and migration, strategies for safe collaboration among onsite and offsite users, network optimization, and customized webinar training classes.

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    Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and troubleshooting Microsoft SCOM solutions and can provide companies of all sizes advanced online or on-premises consulting support for SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to assist you to remediate critical issues detected by Microsoft SCOM 2012.

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    Progent's Linux consulting services offer small companies and developers help with managing and maintaining Linux computers that run with Microsoft-based technology. Progent offers your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience offers you an easy one-stop consulting firm to help you create and maintain a protected and robust mixed-platform network and communications infrastructure that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.

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    Progent can assist businesses of all sizes to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and lower hardware expense. Azure includes a comprehensive library of public cloud services and Progent can help you to understand the advantages and restrictions of various cloud computing architectures you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure you sidestep the common mistakes small organizations make when migrating to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and VPN tunnels and also to integrate Apple iOS devices and Google Android smartphones and tablets.

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    Microsoft Small Business Server (SBS) is an affordable suite of essential servers that provides the basis for a feature-rich but manageable IT network. The technical demands of the Microsoft .NET products included with Microsoft Small Business Server 2011 calls for a computer consultant with real-world background planning and integrating cohesive, end-to-end business technology solutions. Progent's Microsoft SBS Server consultants have an average of over 10 years of experience supporting business systems built on Microsoft products. This experience ensures you results in installing, administering, and repairing IT environments that include the SBS Server package of servers and applications.

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    Progent can provide affordable online consulting to assist companies to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design and review, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.

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    Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the foundation for a feature-rich but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET functions bundled with Microsoft Small Business Server 2011 requires a network expert with hands-on background and extensive knowledge in designing and building cohesive end-to-end information technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise ensures you success in deploying, managing, and servicing network environments based on the SBS suite of servers and applications.

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    Progent can help small and medium-size businesses to design, implement and troubleshoot the network infrastructure required for teleworkers.

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    Progent's expert support team can help you design and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, reduces long-term service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-location upgrades, Progent offers the background to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Exchange Server 2007.

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