Immediate Phone Help for Bristol United Kingdom UNIX, Linux, or Solaris SystemsFor small and midsize businesses in Bristol United Kingdom, Progent offers help for computer systems powered by UNIX or Linux or for environments that feature a combination of UNIX and Microsoft Windows platforms. Progent has provided online support to companies in every state in the U.S. (See Progent's client testimonials). Progent also can furnish the expertise of CCIE-qualified engineers for complex connectivity issues, plus the services of CISA and CISM-accredited security consultants to help with advanced security architecture and business continuity preparedness.

Progent's online support services offer excellent leverage due to the fact that they have the real-world experience and the sophisticated tools to resolve the majority of network problems quickly. Efficient support reduces direct expenses since service calls accumulate fewer billable consulting minutes. Online support also avoids the expense of dispatching a consultant to your site. Your company saves even more with indirect costs by minimizing or eliminating system downtime and related costs resulting from business disruption, disgruntled customers and vendors, idle workers, and distracted executives.

Progent's pricing model for remote support is designed to maximize the impact of your IT service investment. Progent bills per minute for phone assistance, so you owe only for the support that you actually get. In contrast to typical remote service organizations, Progent asks for no service activation surcharge or minimum fees. Progent's per-minute granularity and clean model for pricing avoid scenarios where fast repairs manage to end up as big invoices. Progent's skill at solving technical issues quickly results in your business conserving cash.

Progent's Online Technical Support Technologies
Over time, Progent has developed a set of optimized technologies and proven methodologies that allow the highest level of effectiveness for online technical support and troubleshooting for small business computer systems. Progent provides protected Virtual Private Network support for VPN gateways from multiple leading companies including Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN connectivity enables the staff of Progent's online support team to communicate with your network without breaching network security.

Progent's powerful customer support reporting system maintains thorough histories of the service that Progent's customers have been provided. Progent's staff service personnel have the benefit of the specifics of all help delivered to every Progent customer by any Progent engineer. This history of issues and responses is structured as a readily accessible internal knowledge base that enables Progent's online technical experts to share their experiences with the whole team to make sure that the quality of Progent's support improves daily. Progent's advanced accreditations and close relationships with important vendors including Cisco and Microsoft make available additional massive support knowledge bases and permit fast response from vendors' internal product engineers with the result that Progent's remote service experts are able to determine optimal resolutions promptly.

Initiate Remote UNIX/Linux, Solaris, or Apple macOS and OS X Computer Help from Progent
To get started with Progent's remote support in Bristol United Kingdom or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have a critical requirement for network support, go to Immediate Emergency Support.

Online Support Services Available from Progent
Progent's remote network support professionals possess advanced credentials in an extensive set of technologies. This broad scope of technical skills permits Progent's engineers to address almost any crisis that may occur in a small or midsize business network. Certificates held by Progent engineers in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications earned by Progent service engineers include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

To provide assistance to businesses with mixed-operating system environments, Progent also offers the services of consultants with high-level Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include CISM consultants, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional engineers.

Phone-based support provided by Progent to clients in Bristol include:

Special Support Programs Available from Progent
Progent can provide the services of seasoned online consulting professionals for special IT projects that small businesses frequently request. Progent's rates for ongoing consulting projects are set according to the qualifications of the consultants required. Progent's background in these important fields of information technology enables clients to complete major initiatives economically and on time. Progent's special remote engineering solutions include:
  • Help Desk Call Center Services
    Progent's Help Desk programs for small companies with networks based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk outsourcing, Virtual Helpdesk services, and Help Desk process consulting. Progent's Standard Help Desk services are well suited for small businesses who lack the resources to assemble and manage an in-house Help Desk but who require fast communication with a reliable Call Center with proficient phone support plus the in-depth expertise to escalate the most challenging trouble tickets to high-level engineers.

    Progent's Help Desk sharing services make it possible for your business to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progent's shared Help Desk service is an advanced service desk solution based on the top professional services automation (PSA) tool for managing service requests, ticketing, accountability, progress tracking, and metrics.

    Progent's Call Center consulting expertise can support you in establishing an effective new Call Center or improving your established one, evaluating or enhancing Call Center software products to address the special needs of your company, or providing temporary online staff to reinforce your in-house Help Desk resources during high-demand scenarios such as software migrations, major upgrades, or rolling out new business software.

    Progent's Call Center team of experienced network professionals offers your workers in Bristol United Kingdom rapid contact with a large support group with substantial background offering phone help and online diagnostics for IT systems powered by UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's charter is to earn the Call Center recognition as a key driver of business productivity, and Progent's policy is to fix instead of just report network problems.

  • Applications Support: Education, Programming, and Problem Solving
    Progent's Applications Consulting Team provides phone-based professional consulting expertise and education in key application fields such as ERP, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting expertise, custom development, and training for Microsoft business applications including Microsoft CRM, Microsoft Office Project, Word, and Microsoft Excel. To read additional information about Progent's consulting, custom programming, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.

    Progent's Mac experts can nurture the artistic facets of Mac computing by delivering phone-based help services and training in imaging, audio, and video. Progent's support professionals can provide help in a range of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also help you with common jobs like capturing or digitizing audio or video or integrating an audio/video post production lab.

    Remote Network and Server Monitoring Services
    Progent offers companies in Bristol United Kingdom online network and server monitoring services centered around MS System Center Operations Manager network monitoring, adapted by Progent to fit your business so that your IT support is proactive rather than reactive. By detecting emerging problems before they grow into full-scale emergencies, system monitoring can ward off inconvenient and expensive service failures. Progent can also utilize network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X networks, Windows networks, or environments that incorporate a variety of platforms.

How Your Bristol United Kingdom Business Can Contact Progent's Remote Service Experts
To get in touch with Progent about emergency online help with UNIX, Linux, Sun Solaris, or macOS and OS X environments, visit Progent's Urgent Phone-Based Support, telephone 1-800-993-9400, or visit Contact Progent.

Bristol Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Bristol Metro Area.

Onsite IT Consulting
Progent locations in Bristol Metro

City Address Phone Link
Bristol 17-18, Berkeley Square
Bristol, BS8 1HB
United Kingdom
+44 117 205 1387 Bristol Network Support Services




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    Colocation sites allow businesses to share enterprise-class facilities for hosting computer equipment that supports critical applications. Progent's Microsoft and Cisco premier IT experts can help your small business with all aspects of your colocation strategy such as selecting and migrating to a colocation facility, designing network architecture, specifying required equipment, on-premises and on-line troubleshooting, establishing remote system administration, and education your support staff.

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    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies over a quarter century of background assisting manufacturing and service companies to manage supply chains and improve the efficiency of critical business processes in order to bring products to market fast and meet customer schedules consistently. Progent offers the expertise of an ERP consultant with more than 20 years of background with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite services that can range from occasional advice to comprehensive solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, training, and database administration.

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    Cisco has developed a full product line of routers including appliances designed to deliver the protection, performance, and reliability demanded by customers ranging from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and backup power for improved reliability and network availability. Progent can show you how to select and integrate Cisco routers to establish a reliable foundation for your IT system and to make it easy to expand as you add new users, start new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS operating system, including the Cisco 800 series of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Routers.

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    Progent utilizes the Flexential Tampa data center primarily to deliver private cloud hosting services. Progent maintains a team of IT experts located in the Tampa area, and Progent also offers online support from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and senior disaster recovery/business continuity preparedness consultants. Progent can also assist you to design and execute a move to the Flexential data center with services like planning solution architecture, recommending hardware, system setup and validation, troubleshooting, streamling online management, and educating your network staff.

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    If your company operates a UNIX, Linux, or Solaris environment or a mixed-platform computer system, Progent's CISA and CISM-certified consultants can help your whole organization in a wide range of security topics such as security management practices, security architecture and models, connection control products and methodology, software development security, operations security, hardware security, communications, network and Internet security, and disaster recovery planning. CISA and CISM stipulate the core skills and worldwide standards of performance that network security managers are expected to master. These accreditations offer IT management the assurance that consultants who have achieved their CISA or CISM qualification have demonstrated the background and theory to offer world-class security management and engineering services.

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    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of rigorous examination and extensive work with information security architecture. ISSAP consultants have comprehensive knowledge of access control systems and techniques, telecommunications and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-certified security experts can help your company with all phases of architecture security.

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    Progent's Microsoft-certified consultants can help you to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, enhance compliance, and boost worker output by making sure that critical applications stay up to date, managing product licenses, and reporting usage profiles to help you make informed purchasing decisions. When your organization is ready to upgrade your SCCM 2007 configuration management solution, Progent can help you to prepare for and implement an efficient move to SCCM 2012.

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    Progent's certified IT consultants can provide Windows Server 2016 migration consulting services to assist businesses of any size to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.

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    Progent's Check Point firewall consultants can show you how to design, deploy, and administer firewall solutions built around Check Point NGFW firewalls and Check Point's cloud-based security services. Progent's consultants can also help you maintain older Check Point firewall models or upgrade smoothly to Check Point's modern firewalls.

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    Progent can assist you to design an upgrade to Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PBX.

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    Progent's Microsoft-certified consultants can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Online and on-premises assessment and upgrade services for Windows 10 provided by Progent include ROI analysis, project supervision, compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, telecommuter connectivity, security and compliance, streamlined provisioning and management, network design, Wi-Fi support, disaster recovery planning, custom training for network management personnel and end users, and ongoing technical help.

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    Microsoft Exchange 2013 includes significant improvements to the capabilities of its predecessor Exchange 2010 and introduces powerful innovations plus a redesigned architecture. These improvements affect vital areas such as manageability, availability, security, operational costs, collaboration, scalability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can help you evaluate the possible business benefits of migrating to Microsoft Exchange 2013, create a cost-effective validation and rollout plan, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing online support and management services for Exchange 2013.

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    For custom application development, Progent can supply programming consultants to write business applications in areas such as eCommerce, web development, Microsoft Dynamics products including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Microsoft IIS to create company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide experts in a wide range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

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    Progent's Microsoft certified consultants offer a variety of consulting services for Dynamics GP. Dynamics GP/Great Plains is a financial and ERP platform built, like all Microsoft accounting tools, on the expandable and familiar platform of Windows technology. Dynamics GP provides an affordable solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to deploy and configure, and with its modular approach you can license only the capability you currently need, with the ability to add users and increase capabilities when necessary. Progent's Dynamics GP/Great Plains support engineers can help you deploy, customize and manage the latest release of Microsoft Dynamics GP or upgrade smoothly from an earlier edition.

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    CIO Specialists

    Progent can provide small companies with an information management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you deploy appropriate IT products to enhance business processes so they align more closely with your business goals. Your company can develop and install a well conceived information technology strategy without absorbing the expense of a full-time senior IT executive.

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    Progent's Windows Server 2016 disaster recovery consultants can help your organization to plan and deploy a disaster recovery solution built around Microsoft's most advanced Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using low-cost hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a failover cluster quorum arbitration point.

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    Progent offers the part-time services of a seasoned Chief Information Officer to provide strategic direction to assist you pick and maintain network technology to match your current situation and that can serve as a firm basis for your future growth. Progent's part-time CIO services provide financial leverage to companies who want to optimize the benefits from their IT investment but who are unable or hesitant to add another executive-level manager to their full-time staff. Because Progent is vendor-neutral, with a sizable staff of consultants certified to support all major operating systems and networking technologies plus a broad range and business software, Progent is in an ideal situation to provide objective recommendations along with expert technical support for building and maintaining IT systems that match the particular needs of your organization.

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    Progent's Linux consulting experts offer small and mid-size businesses and software developers help with administering and supporting Linux computers that run with Microsoft-based networks. Progent offers your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad array of experience provides you with an easy single source to show you how to build and manage a secure and robust cross-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    Progent's Apple Mac consultants can promote the creative facets of Mac environments by offering consulting services and training in imaging, audio, and motion video. Progent's support professionals can provide help in a variety of Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.

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    Progent's webinar training classes offer small companies the cost savings, simplicity, and flexibility of online seminars and the proven pedagogic methods of expert instructors who use sophisticated collaboration software to simulate live, interactive classrooms. Progent can provide online training for key desktop software including elements of Microsoft Office suite such as Excel, Word, PowerPoint, and Visio: Microsoft Dynamics accounting and management reporting software such as MS Dynamics GP (Great Plains); as well as other popular desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    Progent can help you design, configure, manage, and repair an efficient Wi-Fi network infrastructure, select sensible hardware and software, and integrate access points, wireless bridges, antennas, wireless controllers, and other wireless products. Progent can also show you how to build a thorough 802.11x network security plan that is well integrated with the security strategy for your overall corporate network.

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    Remote management cards offer IT managers complete control over a server without the requirement for a personal visit. Using these server management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to plan, deploy, and support a fault-tolerant company network that includes remote server management cards and Progent can utilize these remote server management cards to deliver low-cost remote technical help. Progent is familiar with a variety of remote server management cards such as Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.

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    Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting to help organizations of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help your company to assess the business value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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