Immediate Remote Consulting for Bristol United Kingdom UNIX or Linux NetworksFor small and midsize businesses in Bristol United Kingdom, Progent offers help for networks powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a mix of UNIX-family systems and Microsoft Windows platforms. Progent has delivered remote support to businesses in all 50 states in the U.S. (Refer to Progent's customer testimonials). In addition, Progent offers the consultation Cisco CCIE-certified network specialists for complex infrastructure issues, as well as the services of CISA and CISM-certified security consultants to help with high-level security design and disaster recovery planning.

Progent's online technical support engineers represent excellent leverage due to the fact that they are equipped with the practical experience and the sophisticated technology to resolve most network problems rapidly. This lowers immediate costs since solutions require fewer chargeable minutes. Remote help also eliminates the expense of dispatching an engineer to your location. Your company saves even more in indirect costs by reducing or eliminating system outages and associated costs resulting from business discontinuity, disgruntled customers and vendors, unproductive employees, and distracted management.

Progent's billing model for remote help is structured to stretch your network support investment. Progent bills by the minute for phone consulting, so you pay exclusively for the support that you actually get. Unlike many online support firms, Progent requires no startup charge or minimum fees. Progent's one-minute granularity and simple model for billing eliminate situations where fast repairs somehow end up as big tabs. Progent's skill at solving technical issues efficiently results in your company spending less money.

Progent's Remote Technical Support Technologies
Over the years, Progent has developed an array of optimized tools and field-tested methodologies which allow the highest level of effectiveness for online consulting and repair for small company information systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular sources including Microsoft, Cisco, Juniper Networks, Sonicwall and Checkpoint. Protected VPN connectivity enables the engineers of Progent's remote service group to link to your environment remotely without violating network security.

Progent's highly evolved service database application includes extensive documentation of the service that Progent's clients have been provided. Progent's staff consultants have the benefit of the specifics of all help rendered to every client by any Progent consultant. This history of trouble tickets and resolutions is structured as a quickly exploitable support database that enables Progent's online technical engineers to communicate their knowledge with the whole team to ensure that the efficiency of Progent's support grows daily. Progent's advanced certifications and working associations with major technology companies such as Cisco and Microsoft permit access to additional vast technical support knowledge bases and permit fast response from vendors' in-house engineering staff so Progent's remote consulting specialists can determine the most efficient resolutions in the least time.

Start Receiving Remote UNIX, Linux, Solaris, or Apple macOS and OS X Technical Support from Progent
To get started with Progent's phone services in Bristol United Kingdom or to find out additional information about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has a critical requirement for network help, go to Immediate Urgent Support.

Remote Technical Services Provided by Progent
Progent's phone-based consulting professionals have advanced credentials in a comprehensive array of disciplines. This broad range of IT skills enables Progent's engineers to manage practically any emergency likely to occur in a small or midsize company information system. Credentials held by Progent support experts in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications owned by Progent service engineers include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

To support companies with mixed-operating system environments, Progent also provides the support of consultants with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP network security experts, and Information System Security Architecture Professional engineers.

Online support services provided by Progent to companies in Bristol include:

Special Support Programs Offered by Progent
Progent offers the skills of world-class remote consulting experts for special projects that small companies often request. Billing rates for longer-term consulting projects are determined according to the level of expertise of the consultants required. Progent's experience with these important areas of information technology allows customers to execute major initiatives economically and on schedule. Progent's project-based remote engineering solutions include:
  • Help Desk Services
    Progent's Help Desk programs for small businesses with environments based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk outsourcing, Virtual Helpdesk services, and Helpdesk consulting. Progent's Standard Help Desk support services are a convenient solution for small businesses who lack the money or time to create an in-house Help Desk Call Center but who need fast communication with an effective Help Desk Call Center with professional telephone assistance as well as the in-depth expertise to escalate complex problems to high-level consultants.

    Progent's shared Help Desk services make it possible for your business to split responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution based on the leading professional services automation tool for handling end-user service requests, ticket lifecycle, accountability, status tracking, and metrics.

    Progent's Help Desk Call Center consulting expertise can aid you in establishing an efficient new Call Center or improving your established organization, identifying or customizing Help Desk Call Center software products to meet the unique needs of your company, or adding temporary phone support staff to work with your existing Help Desk team to deal with high-demand situations like software transitions, major upgrades, or installing new applications.

    Progent's Help Desk team of experienced network experts offers your customers in Bristol United Kingdom quick contact with a reliable network service group with years of experience offering telephone-based support and online troubleshooting for computer environments based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's focus is to earn the Help Desk Call Center recognition as a solid contributor to business success, and Progent's policy is to fix and not just document network issues.

  • Business Applications Services: Education, Customization, and Troubleshooting
    Progent's Applications Consulting Team offers remote advanced engineering support and training in key application fields including ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver expertise, programming, and education for familiar Microsoft business applications such as CRM, Project, Office Word, and Microsoft Excel. To find out more on Progent's consulting, customization, and training services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.

    Progent's Apple Mac experts can support the creative components of Macintosh environments by delivering remote consulting support and training in imaging, audio, and motion video. Progent's consultants offer assistance in a large selection of Apple Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with special projects like capturing or digitizing audio or video or integrating an audio/video post production studio.

    Remote Network and Server Monitoring Services
    Progent offers businesses in Bristol United Kingdom remote network monitoring support centered around Microsoft Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent to suit your environment so your IT maintenance is proactive rather than reactive. By uncovering potential issues before they evolve into crashes, remote monitoring can avoid inconvenient and expensive service breakdowns. Progent can also use network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X networks, Microsoft environments, or systems that support a combination of platforms.

How Your Bristol United Kingdom Business Can Contact Progent's Remote Technical Support Professionals
To contact Progent about urgent remote expertise with UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, go to Progent's Nationwide Online Help, phone 1-800-993-9400, or see Contact Progent.

Bristol Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Bristol Metro Area.

Onsite IT Consulting
Progent locations in Bristol Metro

City Address Phone Link
Bristol 17-18, Berkeley Square
Bristol, BS8 1HB
United Kingdom
+44 117 205 1387 Bristol Network Support Services




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    Email Guard from Postini offers continually upgraded spam and virus blocking, content filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and service firm. If your business is too small to purchase for a regular Postini license, you can still get the use of Postini's Perimeter Manager technology via Progent's E-Mail Guard antispam and virus defense service offering. Progent's expert email protection professionals can show you how to devise an email safety plan that features antispam and virus defense technologies and policies.

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  • Technical Consultant Double-Take Replication Manager Support and Setup Double-Take Software
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    Progent's webinar training classes provide small companies the affordability, ease, and versatility of virtual learning and the proven training methods of experienced instructors who use advanced collaboration software to simulate live, interactive learning environments. Progent offers online training for popular desktop applications including elements of Microsoft Office such as Microsoft Office Excel, Word, PowerPoint, and Outlook: Microsoft Dynamics business accounting and management products including MS Dynamics GP; plus other popular desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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  • Microsoft 365 and on-premises Exchange Network Consulting
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    Microsoft has made a strong effort to enable seamless hybrid environments that combine Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have specific Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can assist you with any phase of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional expertise to help you through stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and within budget.

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  • Emergency Midsize Business On-site Technical Support
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    Progent offers network support for mid-size companies with 100 to 250 network clients. The medium size company or work group has traditionally been an overlooked segment of the market for network support expertise. The overhead and support delivery models of major outside support organizations make them too expensive for the typical mid-size company or small medium business (SMB), which commonly has a minimal information technology budget with which to maintain an information network whose complexity and capability are often similar to the networks of much bigger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual office infrastructure and proactive network monitoring, dramatically reduces the network maintenance costs of an SMB while offering the small company with enterprise-level support from professional, IT consultants knowledgeable in a wide array of small business network solutions. If your mid-sized organization or small business is searching for levels of network support needed for a mid-size office without budgeting enterprise costs, call Progent.

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    Progent can help your business to support System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve security, and increase worker output by making sure that operating systems and applications stay current, managing licensing, and monitoring resource usage profiles so you can make informed buying decisions. Once your organization is set to upgrade your SCCM 2007 change management solution, Progent can help you to prepare for and implement an efficient move to SCCM 2012.

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    Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers major improvements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.

  • Windows Server 2012 R2 Private Cloud Consultants Windows Server 2012 R2 Clustering Remote Support Services
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    Progent can assist your company to design, implement and troubleshoot a backup/restore solution built around MSP360 software. MSP360 enables file/folder or image-based backup/recovery for virtual machines and physical machines, supports all leading public clouds, and allows you to build a data protection ecosystem with a low Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup environment to prevent data loss caused by user miscues, system glitches, malicious insiders, and external assaults like ransomware. To find out more, visit ProSight DPS 360 Backup solutions.

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