UNIX, Linux, Solaris, and Apple Mac OS X Technical Support
Bristol Enterprise Computer Network Environments
For small and midsize businesses located in Bristol United Kingdom, Progent offers help for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a combination of UNIX-family systems and Microsoft technology. Progent has provided remote support to businesses in all 50 states in the U.S. (See Progent's customer testimonials). In addition, Progent can furnish the expertise of Cisco CCIE network specialists for challenging connectivity problems, plus the services of CISSP and CISM-certified security consultants to help with advanced security design and business continuity planning.
Progent's online support services represent exceptional leverage because they are equipped with the real-world background and the advanced tools to resolve the majority of information system problems quickly. Efficient support reduces immediate costs because service calls require fewer billable minutes. Remote help also eliminates the expense of sending an engineer to your location. Your organization saves additionally in indirect costs by minimizing or avoiding network downtime and associated losses due to business disruption, upset clients, idle workers, and de-focused management.
Progent's billing model for online support is designed to stretch your network support investment. Progent charges by the minute for phone consulting, so you are billed exclusively for the services that you receive. Unlike typical remote support companies, Progent requires no initialization surcharge or minimum payments. Progent's per-minute billing unit and simple model for pricing avoid situations where fast solutions manage to end up as substantial invoices. Progent's skill at disposing of problems efficiently translates into your business spending less money.
Progent's Online Technical Support Tools
Through years of experience, Progent has refined a set of optimized technologies and field-proven processes which allow the maximum degree of effectiveness for remote consulting and troubleshooting for small business computer networks. Progent provides secure VPN support for VPN gateways from multiple popular sources including Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN connectivity enables the engineers of Progent's remote service group to access your environment remotely without violating system security.
Progent's sophisticated customer support reporting system keeps comprehensive histories describing the service that Progent's customers have received. Progent's staff engineers have access to the details of assistance delivered to each Progent client by every consultant. This history of issues and resolutions is stored as a conveniently retrievable proprietary knowledge base that enables Progent's online support professionals to share their experiences company-wide to make sure that the quality of Progent's support grows daily. Progent's high-level accreditations and close associations with major technology companies including Cisco and Microsoft permit access to additional vast technical support knowledge bases and allow fast access to vendors' in-house engineering staff with the result that Progent's remote service specialists can arrive at the best solutions quickly.
Get Online UNIX, Linux, Solaris, or Apple macOS and OS X Computer Support from Progent
To access Progent's phone services in Bristol United Kingdom or to learn additional information about Progent's online support options, contact Progent at
Online Network Support Services Provided by Progent
Progent's phone-based support engineers have credentials in an extensive set of products and technologies. This broad range of technical skills allows Progent's engineers to tackle virtually any crisis that may occur in a small business information system. Credentials awarded to Progent engineers in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications earned by Progent service consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional, CCDA and CCDP.
To support customers with mixed-platform environments, Progent also provides the support of consultants with high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity specialists, and CISSP-ISSAP consultants.
Remote support services available from Progent to companies in Bristol include:
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UNIX, Linux, Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online support services cover a broad array of information technology including system architecture, email systems, system and operational security, UNIX/Linux and Windows integration, virtual server products for server hardware consolidation and easy administration, and transitioning from older applications to the latest Microsoft Windows or Linux-powered environments. Progent's group-oriented approach to solving technical issues promotes quick escalation, if necessary, to consultants with appropriate experience to handle complex situations. This expedites solutions of critical problems, reduces network downtime, and lowers support expense.Progent's UNIX and Linux consultants can provide emergency remote assistance for analyzing problems affecting UNIX, Linux, or Solaris networks powered by leading derivatives of UNIX including:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware Linux
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Contact a Cisco Certified Internetwork Expert for High-level Infrastructure Troubleshooting
The Cisco CCIE certification is the highest accreditation for network engineers, and certifies an individual's networking knowledge at the master level. Cisco CCIEs can resolve even the most intractable issues associated with network design, installation, administration, protection, and problem solving. CCIEs can cooperate with the highest priority with Cisco's in-house support staff in isolating problems with IOS Software network administration utilities and developing alternate approaches or identifying program patches. Cisco qualified CCIEs are an exceptional value since their deep experience allows them to find solutions for the most intractable problems rapidly. In many instances, less experienced consultants can struggle for many hours or even days with identical problems that a Cisco-qualified CCIE can dispose of in a few minutes.
Few support organizations make CCIEs available to support small and mid-size businesses. Progent offers fast phone access to a Cisco CCIE so your company can receive immediate help for complex network problems that are hurting worker productivity but are not within the comfort zone of your local IT support resources. Progent's Cisco CCIE engineers can connect to your network using state-of-the-art remote support technology to perform quick, safe, and economical analysis and repair.
Progent's Cisco-qualified CCIEs can provide consulting for the entire range of Cisco's top-selling family of networking devices including PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, Aironet wireless access points, Meraki cloud-managed access points, wired and wireless Voice phones and systems, Catalyst family switches, as well as VPN solutions.
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Authorized Microsoft Windows Expertise
Progent's Microsoft-expert remote support professionals can provide network troubleshooting and IT support for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the expertise of consulting engineers who can help your company with a broad variety of technology support services including
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
MS Exchange 2019 integration,
Microsoft Exchange 2016 Server migration, Exchange 2013 consulting,
Exchange Server 2010 monitoring and support,
SharePoint 2016 migration support,
SharePoint Server 2019 planning and configuration, Microsoft Teams configuration help, Skype for Business migration support, Lync Server 2013 integration and Microsoft Office Communications Server troubleshooting, Microsoft Forefront TMG 2010 administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 support,
Systems Center Operations Manager (SCOM) resource monitoring,
Project Server planning,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent in addition can deliver a broad range of remote PC desktop consulting and support services such as Microsoft Windows 7 migration support, preparing for to 64-bit desktop applications, integrating Office 2010, and streamlining workstation deployment.
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CISSP and ISSAP Premier System Security Professionals
Progent's certified CISM and CISSP network security engineers offer a variety of system protection solutions that can improve the defenses of your UNIX, Linux, Sun Solaris, Mac or Microsoft Windows environment against assaults or help you to recover quickly after a serious penetration. Security solutions available from Progent include: thorough network security audits using utilities such as GFI LANguard NSS, NMAP Port Scanner, and software from Metasploit and Nikto; fast recuperation from malicious assaults; integrating firewalls; building secure techniques for remote and mobile access; guarding your email infrastructure against viruses, spam and DHA attacks; and managing round-the-clock proactive monitoring.
- Hybrid Cloud Integration
Progent can provide advanced remote consulting to help businesses of any size connect their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can help you to design and administer cost-effective environments that can include Windows and Linux systems and apps in both cloud-centric systems or in hybrid architectures that seamlessly combine local resources as well as public clouds. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud planning and integration consulting. Progent has more than two decades of experience delivering high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.
Progent offers the services of world-class online consulting professionals for special IT projects that small companies often need. Progent's charges for longer-term consulting tasks are determined based on the level of expertise of the engineers required. Progent's background in these special fields of information technology enables clients to execute critical initiatives within budget and on time. Progent's special remote consulting services include:
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Call Center Support
Progent's Help Desk Call Center support programs for small and midsize organizations with environments that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk services, and Help Desk operations consulting. Progent's Standard Help Desk support services are a convenient solution for small businesses who lack the resources to assemble and manage an in-house Help Desk but who require quick response from a reliable Help Desk with professional telephone assistance plus the available expertise to escalate complex problems to high-level consultants.Progent’s Help Desk sharing services make it possible for your business to share the load for Help Desk services transparently between your IT staff and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progent’s Help Desk sharing service is an advanced service desk solution built around the top PSA platform for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's Call Center consulting support can support you in building an effective new Help Desk Call Center or enhancing your existing one, evaluating or customizing Help Desk Call Center application software to handle the particular needs of your business, or providing temporary online personnel to work with your existing Help Desk group to handle high-demand scenarios like software transitions, mass updates, or installing new applications.
Progent's Help Desk Call Center team of veteran information technology consultants offers your workers in Bristol United Kingdom quick contact with a reliable support resource with substantial experience delivering telephone-based consulting and remote troubleshooting for computer environments powered by UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's focus is to give the Help Desk Call Center perception as a key contributor to business efficiency, and Progent's policy is to resolve instead of merely report network issues.
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Applications Support: Education, Programming, and Troubleshooting
Progent's Applications Experts staff provides online professional engineering expertise and education in specific business application fields including ERP, MRP, custom financial systems, and CRM. Progent also can provide consulting, programming, and education for popular Microsoft applications such as Microsoft CRM, MS Office Project, Office Word, and Microsoft Office Excel. To find out additional information concerning Progent's expertise, customization, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.Progent's Mac experts can support the creative elements of Macintosh environments by delivering remote consulting services and education in imaging, audio, and motion video. Progent's support professionals can provide help in a range of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also help you with common projects such as capturing or digitizing audio or video or putting together an audio/video production studio.
Remote Network and Server Monitoring Support
Progent offers companies in Bristol United Kingdom remote computer system monitoring support powered by Microsoft Operations Manager IT infrastructure monitoring and reporting, adapted by Progent to accommodate your environment so your IT support is proactive and automated. By detecting emerging issues before they result in network outages, proactive monitoring can head off inconvenient and costly network breakdowns. Progent can also assist with server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft environments, or systems that incorporate a mix of OS platforms.
To contact Progent about emergency online help with UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, visit Progent's Emergency Phone-Based Help, phone
Bristol Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Bristol Metro Area.
| City | Address | Phone | Link |
| Bristol | 17-18, Berkeley Square Bristol, BS8 1HB United Kingdom |
+44 117 205 1387 | Bristol Network Support Services |
An index of content::
Microsoft Exchange 2019 Online Troubleshooting
Microsoft Expert Exchange 2019 Cloud Voicemail On-site Support
Progent can assist your organization in any phase of your upgrade to Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing HA architecture for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
SharePoint 2013 Migration Specialists
SharePoint 2013 Newsfeeds Computer Consulting
Progent has been providing SharePoint support since the first SharePoint product was published more than a a dozen years, and Progent has the breadth and depth of technical know-how to assist organizations of all sizes to plan and implement a SharePoint Server 2013 deployment and create SharePoint 2013 apps that bring significant business value to your IT investment. Progent's Microsoft-certified consultants can assist your company to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration solution; decide if an on-premises, online or hybrid configuration is most sensible for your company; and select the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management support or can help in individual jobs associated with your SharePoint 2013 migration.
Remote Workers Cloud Integration Engineer
IT Services Remote Workforce Cloud Integration
Progent can help small and mid-size organizations to provide their offsite workers with efficient access to public cloud services.
Check Point ZoneAlarm Information Technology Consulting
Check Point UTM-1 Firewall Cybersecurity Organization
Progent's Check Point consultants can show you how to choose and deploy Check Point Firewall/VPN utilities and hardware powered by Check Point Software's security platform to provide an affordable and efficient security defense for your corporate network. Progent can also show you how to integrate other Check Point technologies such as ZoneAlarm and Check Point UTM-1 appliances with security solutions from other vendors and provide a central stop for on-going technical support, maintenance, training, and design services.
Oracle database administration Network Security Auditor
Oracle Enterprise Manager Consult
Progent can provide fast and affordable remote access to an authorized Oracle database administration expert or an Oracle software programmer. Progent offers comprehensive DBA services for any version of Oracle's RDBMS platform and can also assist you to design, create, enhance, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Streams replication tools and ASM file/volume manager.
Compliance Auditor Juniper J Series Gateway
Juniper J6350 Router Security Team
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Google Cloud SQL Consultants
Google Cloud hybrid cloud solutions Consultants
Progent can provide affordable remote and onsite consulting to help companies to migrate all or part of their core IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware costs and enable access to Google's cutting edge machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, pilot testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
Award Winning Microsoft Certified Expert Windows Server 2019 Hyper-V Online Support
Integration Services Windows Server 2019 Windows Admin Center
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can assist you to plan and deploy a DR/BC system based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Postini Design and Installation
Anti-Spam Technical Support
Email Guard by Postini offers continually upgraded spam and virus blocking, content filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and service specialist. If your company is too small to qualify for a regular Postini license, you can still get access to Postini’s Perimeter Manager technology through Progent’s E-Mail Guard spam filtering and virus defense aggregation offering. Progent’s expert email protection consultants can help you develop an email safety plan that includes anti-spam and antivirus services and processes.
SCCM Cloud Management Gateway Consulting Services
SCCM Planning Setup and Support
System Center Configuration Manager automates software deployment and updating, simplifies security and compliance settings management, inventories network assets, guards against corporate data leakage, performs health monitoring, enables safe self service, and delivers a common control mechanism for managing mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can assist your organization with any facet of planning, implementing, operating and troubleshooting a SCCM deployment for local, cloud, or hybrid networks.
Exchange 2003 Server Migration
Microsoft Exchange 2003 Troubleshooting
Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Exchange Server 2003 migration plan that avoids productivity downtime, simplifies ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multiple server or multi-site migrations, Progent offers the background to complete your project rapidly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.
Cisco Content Engine Specialists
IT Consultant Non-stop Load Balancing
Progent provides high availability load balancing support that addresses network load balancing, load balanced program, LAN/WAN backbone routing, and content delivery products such as Cisco Content Engine. fault tolerant load balancing vendors for which Progent can provide consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.
Network Outsource Apple Certified Desktop Technician (ACDT)
ISSAP Troubleshoot
Progent provides clients the services of engineers who have earned some of the computer industry's most prestigious certifications. Progent believes that clients have the right to know that their IT service providers have accredited testing plus extensive real-world field experience so that Progent's customers can use Progent's support with confidence. In many cases, vendor certifications like the CCIE confers priority for significantly superior vendor assistance than is available to uncertified consultants, enabling Progent to deliver customers a higher class of IT service. In other cases, major certifications such as CISM or CISSP for IT security can help enterprise clients to show compliance with regulatory requirements by engaging the services of recognized IT experts.
Microsoft Certified Information Technology Consulting Company
24x7x365 Microsoft Certified Upgrading
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest client satisfaction and are afforded the closest working relationship with Microsoft. The knowledge, skills, and dedication required to achieve the status of Microsoft Certified Partner benefits Progent's customers by enabling Progent to provide your company more complete technical solutions for your IT system.
Network Consulting Exchange 2016 Upgrade
Microsoft Exchange Server 2016 Upgrade Planning Onsite Technical Support
Progent can assist your business in all facets of your upgrade to Microsoft Exchange 2016 including planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
24-Hour Work At Home Job FAQ about Computer Consultant
Q and A about Microsoft MCP Jobs Available
To see replies to frequent questions concerning becoming a consultant at Progent, see Jobs at Progent Questions and Answers.
Data Mart Development Companies
Web Parts Integration
If you want to revamp your production web site, build internal webs for purposes such as HR or employee education, establish a high-impact web presence for a new business, or generate enterprise-class, data-driven specialized web applications, Progent can provide skilled and proven web developers. Progent's consultants can also help you design and manage a secure, robust server and communications infrastructure, including remote and wireless access, to run your web solutions.
Windows 2019 IT Consultant
Windows Server 2019 USB Drive Witness Network Engineer
Progent's certified Windows Server 2019 experts can help your organization to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in capacity, speed, manageability, virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.
Microsoft Certified Expert SCVMM 2012 and VMware IT Services
Remote Technical Support System Center 2012 R2 Virtual Machine Manager
Progent can assist organizations of any size to adhere to leading practices to configure SCVMM 2012 hosts, networking, storage, and libraries; design, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your business to move from an earlier version of SCVMM or from a third-party virtualization management system, and Progent can show you how you to optimize and repair your existing SCVMM environment so you get maximum business value.
IT Support Microsoft SQL Server
SQL Server Replication Consultancy
SQL Server 2005 delivers indispensable, familiar tools to computer experts and network users, reducing the difficulty of creating, deploying, managing, and accessing company information and database programs in environments ranging from handheld devices to enterprise data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on expertise and wide knowledge in planning and deploying data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Email Encryption Key Management Professionals
Email Link Protection Engineer
Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver centralized management and comprehensive security for all your email traffic. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper layer of analysis for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email that stays within your security perimeter.
Service Reports Integration Support
Onsite Technical Support Tracking Service Costs
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all billed services. Unlike some independent consultants or local support organizations who provide scant documentation or details of tasks done, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has use of the service documentation transmitted by each consultant to every client. The discipline of documenting and archiving support activity allows more efficient support and eliminates a slew of typical misfortunes such as when a support customer is virtually held captive to a consultant who refuses to let go of vital service information.
Top Networking Specialist Mac
Mac Online Technical Support Consultants
Progent provides national online phone support and consulting services for businesses that operate Apple Mac networks or whose information systems feature a combination of Mac with Microsoft Windows technology. Progent's experts offer macOS and Mac OS X users a variety of IT services such as desktop support, upgrading to the current edition of OS X from earlier editions of Apple macOS and OS X, plus help with Apple macOS and OS X applications. Progent can also assist your business with Apple iPhone and Apple iPad support, or migrating to Apple's iCloud services. Online network consulting offers optimum leverage for your IT dollar by extending user efficiency and limiting the hours billed for network analysis and repair. Sophisticated online support tools and skilled technicians and engineers combine to enable Progent to solve most IT problems without wasting time and money by going to your site. In most of situations your IT problems can be remediated by telephone or via a mix of phone support and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP and ISSAP premier security professionals to help you with the toughest system problems.
Network Consulting IP Endpoints
Cisco SIP phones Support Outsourcing
Progent's Cisco-certified VoIP phone and video IP phone consultants can help your business to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, originally branded CallManager, or with Unified Communications Manager Express to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps that include Cisco Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's consultants can deliver expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, deploying Cisco ISR routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
QTS/Heracles Colocation Center Engineers
Specialist QTS Sacramento Internet Data Center
The QTS (formerly Herakles) Data Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If your business is currently using the QTS data center as a colocation facility or if your company is considering moving your main or offsite backup equipment to Herakles/QTS, Progent offers a variety of affordable consulting services including colocation relocation, equipment deployment and updates, infrastructure improvements, comprehensive project management services, virtualization expertise, remote network monitoring, centralized system management, application programming, disaster recovery planning, security evaluation, and the support of the Progent Test Lab.
NotPetya ransomware protection and recovery Specialist
DopplePaymer ransomware protection and recovery Technology Professional
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior machine learning technology to defend endpoints and servers and VMs against new malware assaults such as ransomware and email phishing, which routinely evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to automate the entire threat lifecycle including protection, detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks.
Consulting Hourly Price Software Consulting Services
Consultant Cost Integration Specialist
Progent's pricing model is to bill for phone service and on-premises visits per minute. Consequently, you are invoiced exclusively for delivered support. Progent does not impose a higher rate for after-hours or emergency service, and within California or in areas where Progent offers on-site service, Progent does not charge for travel except for urgent calls where on-site work is less than four hours. Also, Progent applies no minimum charge and asks no monthly commitment for services provided during normal working hours. Many service organizations impose large minimum fees or charge for every quarter hour or longer. Progent's small granularity does away with big invoices for fast solutions so you won't be forced to allow minor problems to stay unaddressed.
Microsoft Office 2000 Information Technology Outsourcing Companies
Small Business IT Outsourcing Group Microsoft Office
Progent imposes no minimum charge and asks no retainer for services provided during normal working hours. Progent's one-minute granularity does away with big bills for quick solutions so you will not be forced to allow less critical problems to stay unaddressed. .
Forefront Threat Management Gateway 2010 IT Services
Microsoft Certified Expert Threat Management Gateway Setup and Support
Forefront Threat Management Gateway builds on the powerful security technologies of Microsoft ISA Server 2006 and provides a easily administered Internet gateway that delivers a single-server solution for an array of security functions including an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting capabilities, permits custom reports powered by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft engineers can assist you to design and carry out pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also assist your organization to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
Ransomware Protection Technology Professional
Emergency ProSight Network Management Outsourcing Consultants
Progent's ProSight family of managed IT services are intended to offer organizations who maintain small internal IT support staffs with low-cost help from world-class management tools and consulting experts. Benefits of Progent's ProSight line of managed services include predictable network management costs, automation of common administrative tasks, ongoing absorption of the latest technology, graceful migration from older systems to modern solutions, close fit between computer technology with strategic objectives, access to veteran IT experts, and allowing management to focus on business rather than ever-changing computer technology.
Network Support Service Online Office 365 Word Training
24x7 Online Office PowerPoint Training
Progent offers live online training for popular client applications and operating systems including Office and Office 365 Excel, Word, PowerPoint and Visio plus Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote instruction offers the advantages of traditional in-person instruction, such as immediate interaction between students and teachers, but avoids the costs of travel and the hassle of attempting to accommodate the schedules of many workers. Offered to individuals or classes of all sizes, Progent's live online instruction permits the trainer to run the class from an online facility and the students can be spread across an office or across the country. Virtual education deploys powerful learning mechanisms like virtual white boards, electronic hand-raising, and collaborative applications. Sessions can be brief and personalized to specialized subjects or extended in duration and broader in scope.
Juniper J2350 Router Intrusion Detection
Security Audit Services Juniper J Series Firewall
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Windows 2016 IT Consulting
Largest Help and Support Windows Server 2019
The complexity and integration requirements of Microsoft Windows Servers requires an IT consulting firm with practical experience and broad familiarity with designing and building seamless, end-to-end business technology systems. The background of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic goals. Progent’s IT support can assist you with designing, installing, managing, and supporting Windows Server systems that increase the business value of your computer system. Progent’s consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.
Specialists Windows, UNIX, Solaris
Consultant Windows and UNIX
Progent's UNIX family support services offer small companies and software developers support for managing and supporting UNIX, Linux or Solaris systems that operate with Microsoft-based networks. Progent can give your organization contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of expertise offers you an easy one-stop consulting firm to show you how to create and maintain a protected and robust mixed-platform connectivity and communications environment that supports UNIX and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
ransomware rebuild Consulting Services
24-Hour MongoLock ransomware recovery Professionals
Progent's proven ransomware recovery experts can assist you to rebuild an IT network victimized by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock.
24-Hour Microsoft Dynamics GP ERP Outsourcing
Dynamics GP Great Plains Software Integration
Dynamics GP allows you to grow and control your company more efficiently by offering easy availability of decision-driving information and a fast return on investment. Dynamics GP/Great Plains confers major business benefits such as its ability to expand the presence of your organization, handle your financials, automate financial operations, unify processes across your business, refine inventory control, increase order accuracy, grow sales and minimize turnaround time, and maximize free cash flow. Progent can show you how to set up and manage a reliable, safe server and network infrastructure to support Great Plains, and can provide expert Dynamics GP/Great Plains consultants to help you reap the full advantages of your Dynamics GP software.
Shared Help Desk Integration Services
Extended Support Desk IT Consulting
Progent's Microsoft and Cisco authorized Consultants provide several ways to help mid-size and large organizations develop a cost-effective and successful internal Network Support Help Desk Call Center. Progent's consulting services include ROI analysis, process analysis and enhancement, management reporting, education of in-house personnel, and documentation of processes. Progent's Software Evaluation and Integration Services help businesses sift through the various high-quality Help Desk software packages on the market and determine which products might be excessively costly, lack key capabilities, or align poorly with your company's corporate culture. Progent also offers short-term staffing for companies who want to augment their in-house Help Desk team for occasional tasks or to fill in for absent or indisposed workers.
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