UNIX, Linux, Sun Solaris, Mac OS X Consulting
Bristol Enterprise and Small Business Computer Networks
For small and midsize companies in Bristol United Kingdom, Progent offers support for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a combination of UNIX-family systems and Windows technology. Progent has provided online support to companies in all 50 states in the U.S. (Refer to Progent's client recommendations). Progent also offers the expertise of Cisco CCIE network specialists for challenging infrastructure issues, as well as the assistance of CISA and CISM-certified security engineers to handle high-level security architecture and disaster recovery planning.
Progent's online support services represent excellent leverage due to the fact that they have the real-world background and the sophisticated tools to solve most information system problems rapidly. Efficient support lowers immediate costs because solutions accumulate fewer billable consulting minutes. Remote help also eliminates the expense of sending an engineer to your location. Your organization saves even more with indirect costs by reducing or avoiding network outages and associated costs resulting from business discontinuity, upset customers and vendors, unproductive workers, and de-focused management.
Progent's pricing policy for remote help is structured to get the most out of your IT service dollar. Progent charges per minute for telephone-based assistance, so you owe only for the support that you actually get. In contrast to many online support companies, Progent requires no initialization fee or minimum payments. Progent's per-minute granularity and simple model for billing do away with situations where speedy. minor solutions manage to turn into large tabs. Progent's penchant for solving technical issues efficiently results in your company spending less money.
Progent's Remote Technical Support Tools
Over time, Progent has refined an array of optimized tools and proven methodologies which ensure the highest degree of effectiveness for online engineering help and repair for small company computer systems. Progent offers secure Virtual Private Network support for gateways from multiple leading companies such as Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN technology enables the engineers of Progent's remote service group to communicate with your environment remotely without breaching network security.
Progent's proprietary technical support reporting application includes extensive histories for the service that Progent's customers have been provided. Progent's authorized consultants have the benefit of the history of support provided to every Progent client by any Progent engineer. This database of issues and solutions is structured as a conveniently accessible internal database that allows Progent's online technical professionals to share their experiences with the whole team to ensure that the value of Progent's support improves daily. Progent's high-level certifications and close relationships with major industry leaders including Cisco and Microsoft permit access to additional massive technical support knowledge bases and allow priority response from vendors' in-house product engineers with the result that Progent's remote service experts are able to find the best resolutions in the least time.
Get Remote UNIX, Linux, Solaris, or Apple macOS and OS X Network Support from Progent
To access Progent's phone services in Bristol United Kingdom or to find out additional information about Progent's phone support options, contact Progent at
Phone-based Technical Support Services Provided by Progent
Progent's remote network support engineers offer certified skills in an extensive set of disciplines. This broad scope of IT skills allows Progent's consultants to handle virtually any emergency likely to take place in a small or midsize company information system. Certificates awarded to Progent engineers in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent technical support consultants include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional, and Design Professional.
To support customers with mixed-operating system networks, Progent also provides the skills of engineers who have advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity experts, and CISSP-ISSAP engineers.
Remote support services provided by Progent to clients in Bristol include:
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UNIX/Linux, Solaris, and macOS and OS X Expertise
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X remote support services cover a wide spectrum of computer technology such as system architecture, email solutions, system and process security, UNIX/Linux and Windows coexistence, virtual server products for server hardware consolidation and simplified management, and transitioning from legacy systems to the latest MS Windows or Linux-powered solutions. Progent's group-based methodology for resolving technical problems promotes fast escalation, if necessary, to consultants with task-relevant expertise to handle challenging scenarios. This expedites solutions of urgent problems, reduces network downtime, and lowers support costs.Progent's UNIX and Linux consultants can offer urgent online help for resolving problems affecting UNIX, Linux, or Solaris networks based on popular derivatives of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO
- SGI/Irix
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware Linux
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Talk to a Cisco Certified Internetwork Expert for Complex Network Problem Solving
The Cisco CCIE credential is the highest recognition for network professionals, and validates an individual's network technology skills at the master level. Cisco CCIEs know how to resolve even the most difficult issues encountered in network planning, installation, maintenance, security, and problem solving. Cisco qualified CCIEs operate closely with Cisco's internal engineers in isolating problems with Cisco IOS network administration tools and coming up with workarounds or identifying program patches. Cisco qualified CCIEs provide exceptional cost-effectiveness since their deep experience permits them to solve the most intractable problems quickly. In many cases, less qualified service providers can wrestle for many hours or even days with identical tasks that a Cisco-qualified CCIE can dispose of in minutes.
Few consulting organizations make Cisco-qualified CCIEs available to support small and mid-size businesses. Progent can provide fast telephone access to a Cisco authorized CCIE so you can receive urgent support for complex network infrastructure issues that are crippling worker productivity but are not within the scope of your regular computer maintenance providers. Progent's Cisco CCIE consultants can connect to your network by means of advanced remote troubleshooting technology in order to provide fast, safe, and affordable analysis and remediation.
Progent's CCIEs offer expertise in all of Cisco's market leading selection of networking appliances including PIX Series Firewalls and ASA Series Firewalls, Catalyst FWSM modules, protected broadband and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, VoIP systems, Catalyst switches, plus Virtual Private Network (VPN) solutions.
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Authorized Microsoft Windows Expertise
Progent's Microsoft-premier remote support engineers can provide computer system repair and IT help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the expertise of support engineers who can assist your company with a broad variety of platform support including
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
Microsoft Exchange 2019 Server planning and configuration,
Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 consulting,
Exchange 2010 maintenance,
SharePoint Server 2016 migration support,
SharePoint Server 2019 design and deployment, Microsoft Teams consulting, Microsoft Skype for Business Server migration support, Microsoft Lync Server 2013 management and Microsoft Office Communications Server 2007 troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager network monitoring and reporting,
Project Server planning,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent in addition offers a broad array of online PC desktop support including Windows 7 integration, upgrading to 64-bit workstation software, configuring Microsoft Office 2010, and automating workstation deployment.
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CISM and CISSP Certified System Security Professionals
Progent's certified CISM and CISSP security engineers offer a variety of security services that can strengthen the defenses of your UNIX/Linux, Sun Solaris, Mac or Microsoft Windows network against internal or external threats or assist you to recover rapidly following a serious breach. Security support services offered by Progent include: thorough network security evaluation utilizing tools such as GFI LANguard, AMAP Application Scanner, and software from Metasploit and Netcat; fast recuperation from malicious attacks; configuring firewalls; designing safe mechanisms for remote and mobile access; defending your messaging system against spam and directory harvest attacks; and setting up 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent offers advanced remote consulting to help businesses of all sizes integrate their information networks with popular public clouds including Azure and Amazon AWS. Progent can assist your it team to plan and administer cost-effective environments that support Windows and Linux operating systems and apps in either cloud-based systems or in hybrid topologies that seamlessly combine local IT assets as well as public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud integration support services that include Office 365 integration with on-premises Exchange, Microsoft Azure hybrid cloud integration, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud planning and integration expertise. Progent has over 20 years of experience delivering high-level consulting services online, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.
Progent offers the services of world-class remote consulting professionals for special IT projects that small businesses frequently request. Progent's charges for longer-term consulting projects are determined according to the qualifications of the consultants assigned. Progent's experience with these special areas of information technology enables customers to execute major projects within budget and on schedule. Progent's special online engineering services include:
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Help Desk Call Center Services
Progent's Help Desk support programs for small and midsize organizations with environments based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Help Desk services, and Help Desk process consulting. Progent's Standard Help Desk support services are intended for small organizations who lack the money or time to assemble and manage an internal Help Desk Call Center but who need fast access to a dependable Help Desk Call Center with proficient telephone support as well as the available expertise to escalate the most challenging trouble tickets to high-level consultants.Progent’s Help Desk sharing services allow your IT organization to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's large roster of veteran technical support engineers and subject matter experts. Progent’s shared Help Desk service is a collaborative service desk solution built around the top professional services automation tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's Call Center consulting support can aid you in establishing an effective new Help Desk Call Center or enhancing your existing organization, evaluating or modifying Call Center application software to meet the special needs of your corporation, or adding temporary phone support personnel to work with your internal Help Desk resources during unusually busy events such as software transitions, major upgrades, or rolling out new applications.
Progent's Call Center team of seasoned network professionals offers your clients in Bristol United Kingdom quick access to an efficient network service resource with years of experience delivering phone help and online repair service for IT systems that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to earn the Help Desk Call Center recognition as a major contributor to company success, and Progent's goal is to fix instead of simply track technical issues.
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Business Applications Services: Education, Custom Development, and Integration
Progent's Applications Experts Group offers online advanced engineering expertise and training in key application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also can provide consulting expertise, custom development, and education for Microsoft business applications including Microsoft CRM, Microsoft Project, Word, and MS Excel. To learn additional information on Progent's consulting, custom development, and training services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.Progent's Mac experts can promote the imaginative facets of Apple Mac systems by delivering phone-based consulting services and education in graphics, sound, and video. Progent's support professionals offer expertise in a large selection of Macintosh creative tools such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with common projects such as scanning or digitizing audio or video or putting together an audio/video post production studio.
Remote Network and Server Monitoring Support
Progent offers companies in Bristol United Kingdom remote network monitoring services based on MS Operations Manager network monitoring and reporting, customized by Progent to suit your business so your computer maintenance is proactive rather than reactive. By anticipating possible trouble spots before they result in full-scale emergencies, proactive monitoring can avoid stressful and costly service crises. Progent can also provide help with network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft Windows systems, or systems powered by a mix of OS platforms.
To get in touch with Progent about emergency remote expertise with UNIX/Linux, Sun Solaris, or macOS and OS X networks, visit Progent's Nationwide Remote Support, phone
Bristol Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Bristol Metro Area.
| City | Address | Phone | Link |
| Bristol | 17-18, Berkeley Square Bristol, BS8 1HB United Kingdom |
+44 117 205 1387 | Bristol Network Support Services |
An index of content::
Support and Integration At Home Employees Endpoint Management
Support Services Offsite Employees Endpoint Management
Progent can assist small and medium-size businesses to deploy centralized endpoint management and monitoring solutions for maintaining endpoint devices used by teleworkers.
Top Private Cloud Solutions Consulting
ProSight Private Cloud Hosting Services Engineer
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size company's servers in an environment that delivers the maximum level of availability and scalability and is in addition easy to migrate to any data center. ProSight Virtual Hosting options are based on proven virtualization platforms that allow small and midsize businesses with mixed- platform environments to economize significantly on the costs of capital investments, infrastructure support, and IT administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.
Windows Server 2012R2 Security Network Engineer
Microsoft Certified Partner Windows Server 2012 R2 Hyper-V Virtual Switch Online Help
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create test environments and migration strategies, tune your network infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management, staff, create a corporate-wide security strategy, automate network management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
SQL Server 2017 Management Studio Online Troubleshooting
Emergency SQL Server 2017 Graph Remote Technical Support
Progent's certified SQL Server 2017 experts can assist you to design and carry out a cost-effective migration from your current SQL Server environment to SQL Server 2017.
Microsoft Exchange Server 2010 Migration Technology Professional
Exchange Server 2010 Upgrade Consultant
Progent offers comprehensive help for every phase of your Microsoft Exchange Server 2010 migration including outsourced or co-sourced project management, site readiness preparation, project design and documentation, specification of new software and equipment needed, recommended sourcing, system testing at customer location or at Progent's test lab, setting up transitional coexistence between Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the old system, and webinar training for client's IT staff and users.
QTS/Herakles Internet Data Center Technology Professional
Emergency QTS/Herakles Data Center Engineers
The QTS Data Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is now utilizing the QTS data center as a colocation site or if your business is considering moving your primary or disaster recovery system to Herakles/QTS, Progent can provide a range of affordable services including colocation relocation, equipment installation and upgrades, network optimization, comprehensive project management services, virtualization expertise, offsite network monitoring, centralized system administration, software development, disaster recovery/business continuity planning and testing, security assessment, and the use of Progent's Test Lab.
Trainer Live Online Microsoft Access
Live Online Office Word Train
Progent provides live remote training for popular client apps and environments including Microsoft Office Excel, Word, Access and Visio plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote training offers the advantages of conventional physical classroom seminars, including instant interaction between clients and trainers, but eliminates the costs of transportation and the challenge of trying to accommodate the availability of multiple workers. Offered to single students or groups of all sizes, Progent's virtual instruction allows the instructor to conduct the class from a remote facility and the students can be spread throughout an office or all over the country. Live online learning deploys proven teaching tools like virtual white boards, electronic hand-raising, and collaborative applications. Classes can be short and targeted to specific subjects or extended in time and wider in scope.
Windows Server 2019 USB Drive Witness Network Consulting
Windows Server 2019 and SCOM Consulting Services
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can assist your organization to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Work at Home Endpoint Management On-site Support
Offsite Workforce Endpoint Management IT Services
Progent can assist small and medium-size organizations to install efficient endpoint management and monitoring systems for administering endpoint devices used by at-home workers.
Microsoft Office XP IT Technical Support Company
Microsoft Consulting Firms
Progent’s IT outsourcing services offer affordable network consulting for small companies. Whether it involves designing system architecture, creating an in-house Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or building a web-based business solution, outsourcing your network engineering services can contain expenses and eliminate risks, allowing IT support budgets to grow in a more linear and controlled manner than is feasible by building up a bulky, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a secure and highly available system architecture for your critical applications based on Microsoft Windows such as Office XP, Microsoft Office 2003, and Office 2000.
Network Consulting SQL Server 2008
Professional SQL 2008 Reporting Services
Microsoft SQL Server 2008 delivers powerful, standardized tools to IT professionals as well as to network users, lessening the complexity of creating, integrating, administering, and using enterprise data and analytical applications in environments ranging from handheld devices to corporate data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require a network consulting firm with hands-on experience and wide knowledge in designing and deploying data-driven, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Offsite Workers Endpoint Security Consulting Services
Remote Workers Cybersecurity Technology Consulting
Progent can help small and mid-size businesses to install cybersecurity protection systems and provide response services for offsite workers.
Axapta Consultants
Design and Installation Axapta
Progent can give you access to programmers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system programs to suit your unique company requirements. Progent’s Microsoft-certified support experts offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also offers custom e-Commerce integration services for safe, corporate-wide resource sharing as well as integration with Customer Relationship Management products.
Small Business IT Solution Providers
Small Office Security Consulting
Progent is a pioneer in affordably providing enterprise-class network help to small companies. Progent's success in handling the network support requirements of the historically underserved small business sector is the cumulative result of major technical and operational innovations that have removed a great deal of the conventional costs out of managing network service, added unmatched professional expertise into the IT service system, and significantly streamlined the solution cycle.
Data Protection Manager 2016 Troubleshooting Professional
After Hours SCDPM 2016 Compliance Setup and Support
System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified restore capabilities for Microsoft-based networks. Data Protection Manager 2016 offers application-aware protection for critical workloads like Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux virtual machines, supports VMs hosted by Hyper-V as well as VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can help businesses of any size to plan, implement, manage, and troubleshoot a multi-site backup/recovery system powered by Data Protection Manager 2016. Progent can help you to migrate from a previous release of Data Protection Manager or from a legacy solution, and Progent can optimize your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent can provide online or onsite consulting expertise and can deliver as-needed guidance to resolve challenging issues or deliver end-to-end project management support to help you complete your SCDPM 2016 initiative on time and on budget.
Consulting Private Cloud Hosting Services
24-Hour Technology Professional Private Cloud Hosting Services
Progent’s private cloud hosting allows small and midsize businesses to run key applications like Microsoft SQL and Exchange Server from a secure Tier III data center facility on fully redundant equipment with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restoration. You can use Progent’s private cloud to avoid major capital costs for the acquisition, upkeep, and management of network equipment and facilities while achieving the highest levels of network reliability and physical security.
Small Office Small Business Network Consultant
Small Business Security Consulting Firm
Progent provide organizations of any size world-class IT online or in-person consulting for networks powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also offer security expertise for companies varying in size from the small office to the worldwide enterprise.
Microsoft Consulting Career
Jobs Microsoft MCSA
Progent is seeking to find full-time, solutions-oriented Microsoft accredited engineers with Microsoft Certified Systems Engineer credentials; Cisco accredited system engineers who have Cisco CCDP or CCIE credentials; security consultants with CISSP or CISA or comparable security certification; and high-end network architecture experts with experience in mobile access, wireless networking, fault tolerance, business continuity, information protection, and VMware. Progent also is hiring employees who can join our team of desktop support specialists and remote support professionals. Also, Progent is hiring experienced managers who can perform productively in Progent's high-growth, virtual office environment.
Specialists domain management
Consultant Services ProSight client credential management
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard data about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of the time spent searching for vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you’re making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it.
Service Desk Sharing Specialist
Extended Call Desk Support and Setup
Progent provides several basic types of Help Desk support : Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco professionals offers your clients convenient access to a dependable support group with extensive experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's focus is on earning the support Call Center a positive image as a key contributor to business performance. Progent's target is to fix rather than merely record problems.
Small Business Computer Consultancy Firms
Cisco Certified Implementation Small Business
Progent delivers the services of Microsoft and Cisco-Premier IT support professionals to offer clients economical alternatives to help organizations optimize the benefits of Microsoft and Cisco products. For environments that range from small offices to large enterprises, Progent's network consultants can help you improve your information system's e-mail infrastructure, security, availability, throughput, and system management.
Support Outsourcing Services Colorado
24-7 Georgia Small Business IT Outsourcing Services
Progent’s National Support Center provides national remote support for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier service experts offer telephone help and online secure network access to isolate and repair technical problems quickly and affordably. The scope of IT experience available from Progent's staff of nationwide service professionals makes it possible to escalate even the most difficult problems to qualified experts as needed.
Windows Server 2016 IT Consultant
Network Engineer Windows Server 2016 Information Assurance
Progent's certified IT consultants offer Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.
Exchange 2013 EAC Consultant
Exchange 2013 Migration Remote Consulting
Exchange Server 2013 includes major improvements to the capabilities of its predecessor Exchange 2010 and delivers important innovations plus a redesigned architecture. These improvements favorably impact vital IT areas including ease of administration, availability, compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible advantages of migrating to Exchange 2013, create a cost-effective validation and rollout strategy, and train your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide affordable remote consulting and support and management for Microsoft Exchange Server 2013.
Support for IT Service Providers Consultant
Specialists Support for IT Service Firms
Progent's Reseller Program for IT Service Firms lets you take advantage of Progent's information technology engineers under your own brand as a transparent extension of your IT services team.
Microsoft Azure hybrid cloud integration Consultancy
After Hours Design Firms Azure cloud integration
Progent can assist companies of any size to migrate any part of their network infrastructure to Microsoft Azure. This can simplify network administration and reduce equipment investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud computing models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and network infrastructure and ensure you avoid the typical errors small organizations make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and to integrate iPhones and iPads and Android handhelds.
OS X Technical Support Services
Professional macOS Troubleshooting
Progent offers national remote help and troubleshooting services for businesses who run Apple macOS and OS X environments or whose information systems include a combination of Mac and Microsoft Windows products. Progent's experts offer Apple macOS and OS X users a range of IT services such as desktop support, upgrading to the current version of macOS from other earlier versions of Apple macOS or OS X, plus help with Mac application software. Progent can also assist your business with Apple iPhone and iPad integration and management, or moving to iCloud services. Remote technical support offers optimum leverage for your information technology dollar by protecting client productivity and shortening the time charged for computer repair services. Sophisticated remote access utilities and experienced technicians and consultants allow Progent to solve the majority of IT issues without squandering time and expense by traveling to your site. In the vast majority of situations your IT issues can be dealt with over the phone or through a combination of phone support and remote access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM premier security professionals to assist you with the most challenging network problems.
Remote Troubleshooting Remote Access
VPN Support Outsourcing
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company integrate and maintain Cisco’s security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the versatility to expand with your changing business needs. Progent’s Cisco-Certified network consultants are familiar with Cisco’s complete family of products targeted at preventing information theft, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can show you how to deploy Cisco technology to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control framework for user authentication, permissions, and accounting from a graphical Web interface.
24-Hour IT Services for Network Service Providers Computer Consultant
Technical Support Services Consulting Support for Network Service Providers
Progent's Support for IT Service Providers lets you use Progent's consulting experts under your own brand as a transparent extension of your network services team.
Private Clouds for Small Businesses Consulting Services
ProSight Private Cloud Services Consultancy
Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size company's servers in a solution that delivers the maximum level of availability and scalability and is also easy to move to another host. ProSight Virtual Hosting and management services are based upon mature virtualization techniques that enable small and midsize companies with multi- platform environments to save dramatically on the costs of capital equipment, infrastructure support, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence.
Computer Consultancy Firm Microsoft
Microsoft Office System Consulting Services
Progent’s IT outsourcing support offerings for small companies feature planning Windows XP, .NET Server, and BackOffice systems, coordinating migrations XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-site troubleshooting, resolving chronic integration problems, and producing a company-wide security strategy. Progent can help you enhance system availability and performance with fault-tolerant technologies, redundant network topology, and proactive network monitoring. Progent also offers special project assistance for major migrations and can help with requirements assessment, product inventory, bill of materials production, sourcing selection, procurement coordination, and complete documentation. Progent’s computer outsourcing help also includes training for office productivity software such as Microsoft Office XP.
ProSight Automatic Patch Management Support Outsourcing
ProSight Remote Server Monitoring Information Technology Consulting
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by tracking the health of critical devices that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT personnel and your assigned Progent consultant so that any potential issues can be resolved before they have a chance to disrupt your business.
Integration Unified CM SRST backup
CUE Network Consulting
Cisco Cisco Unified Communications Manager, formerly named CallManager, functions as the core of Cisco's collaboration solution. Unified Communications Manager and Unified CM Express (CME) provide an advanced IP-PBX by integrating with unified messaging apps that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's Cisco-certified consultants offer efficient and affordable online and on-premises support to assist businesses of all sizes to build and maintain CUCM ecosystems by providing Cisco Unified Communications Manager integration and troubleshooting services that add maximum productivity. Progent can help with any aspect of Unified CM support and debugging in areas such as integrating Cisco Voice over IP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying ISR routers with CUBE VoIP networking support, creating UCS server failover systems for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Chief Information Officer Network Engineer
Chief Information Officer Online Troubleshooting
Progent can provide the part-time services of a veteran Chief Information Officer to offer strategic direction to assist your company pick and support network solutions to meet your present needs and that can serve as a firm basis for your future growth. Progent's part-time or temporary Chief Information Officer services provide financial leverage to companies trying to maximize the benefits from their IT expenditures but who are unable or hesitant to take on another high-level position to their full-time staff. Because Progent is vendor-neutral, with a sizable team of consultants certified to support all leading operating systems and connectivity technologies plus a wide selection and business software, Progent is in an ideal situation to offer objective recommendations as well as expert technical support for creating IT systems that fit the particular needs of your business.
School Wireless Case Studies
Building to Building Wireless Case Studies
Progent delivered a wireless networking solution that allowed a school to increase productivity and avoid the ongoing costs of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for interfacing separate sites as far as 2.5 miles apart and can reach even longer ranges. This wireless solution provided better bandwidth and dependability than recourse to amplifying the 802.11b network, and since it utilizes the 5.8Ghz band it offered protection against outside interference.
Anti-Virus Technology
Antispam Support and Help
E-Mail Guard represents a comprehensive solution for blocking spam and viruses. E-Mail Guard addresses the security and management of company email by offering continually updated spam and virus filtering, policy administration, content filtering, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features tracking, management and analysis utilities as well as outbound email filtering to let you troubleshoot your email environment and define and enforce corporate email policy.
Oracle 11g Migration Consultant
Oracle RDBMS Engineer
Progent can provide fast and affordable remote access to an authorized Oracle DBA consultant or an Oracle application developer. Progent can provide advanced database administration services for all versions of Oracle's RDBMS platform and can also assist you to design, build, update, or fix Oracle database applications based on SQL and PL/SQL. Progent also can provide support for Data Guard and Streams replication technologies and ASM file/volume manager.
ISA Server 2006 Support Services
Microsoft Expert ISA 2006 Support and Integration
Microsoft ISA 2006 is a multi-functional gateway that provides a fully integrated application layer firewall, virtual private network, proxy, and Web caching solution for safeguarding the Internet-facing applications of any sized business against a broad variety of attacks. Progent's certified Internet Security and Acceleration Server engineers can help you design, rationalize, test, install, configure and support the Standard or Enterprise version of ISA Server 2006 on your information system.
Wireless LAN Remote Consulting
Office Wireless Setup and Support
Progent’s wireless engineers can help small organizations plan, select, evaluate, deploy and support secure building-to-building wireless bridges that integrate seamlessly into your IT network while offering a degree of security that equals or exceeds wireline connections. Progent offers experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can show you how to select and install the wireless connectivity solutions that fit best with your business needs.
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