Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a network. For this reason, ransomware attacks are commonly launched on weekends and late at night, when IT staff may be slower to recognize a penetration and are less able to mount a quick and coordinated response. The more lateral progress ransomware can make inside a target's network, the more time it will require to recover core IT services and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help you to take the urgent first phase in responding to a ransomware assault by putting out the fire. Progent's online ransomware engineers can assist businesses in the Bristol metro area to locate and isolate infected devices and guard undamaged assets from being penetrated.

If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Bristol
Modern strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and attack any accessible backups. Data synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make automated restoration almost impossible and effectively throws the IT system back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a ransom payment in exchange for the decryption tools required to unlock encrypted data. Ransomware assaults also try to steal (or "exfiltrate") information and TAs require an extra ransom in exchange for not publishing this information on the dark web. Even if you can restore your network to an acceptable date in time, exfiltration can be a major issue according to the sensitivity of the downloaded data.

The recovery process subsequent to ransomware attack has several crucial stages, the majority of which can proceed concurrently if the recovery workgroup has enough members with the necessary experience.

  • Containment: This urgent initial step requires blocking the lateral spread of the attack across your IT system. The longer a ransomware assault is allowed to run unrestricted, the longer and more costly the restoration process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by veteran ransomware response experts. Quarantine activities include isolating infected endpoint devices from the rest of network to minimize the spread, documenting the IT system, and securing entry points.
  • System continuity: This covers bringing back the network to a basic acceptable level of capability with the least downtime. This effort is typically the highest priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their business. This project also requires the widest array of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, office and mission-critical apps, network topology, and safe remote access. Progent's recovery team uses advanced collaboration platforms to organize the complicated recovery process. Progent appreciates the urgency of working rapidly, tirelessly, and in concert with a client's managers and IT group to prioritize activity and to put essential services back online as fast as feasible.
  • Data restoration: The work required to recover files damaged by a ransomware attack varies according to the state of the network, how many files are affected, and what restore techniques are needed. Ransomware attacks can take down key databases which, if not properly closed, might have to be rebuilt from the beginning. This can include DNS and AD databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many financial and other mission-critical applications are powered by SQL Server. Often some detective work may be required to locate undamaged data. For instance, non-encrypted OST files may exist on staff desktop computers and notebooks that were off line at the time of the assault. Progent's Altaro VM Backup experts can assist you to deploy immutability for cloud storage, enabling tamper-proof data for a set duration so that backup data cannot be erased or modified by anyone including administrators or root users. Immutable storage adds an extra level of security and recoverability in the event of a successful ransomware attack.
  • Setting up advanced AV/ransomware defense: Progent's ProSight ASM incorporates SentinelOne's machine learning technology to give small and medium-sized companies the advantages of the identical AV tools used by some of the world's biggest enterprises including Netflix, Citi, and NASDAQ. By providing real-time malware filtering, identification, containment, recovery and analysis in a single integrated platform, Progent's ProSight Active Security Monitoring reduces total cost of ownership, simplifies management, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the hacker Progent has experience negotiating settlements with hackers. This requires close co-operation with the victim and the insurance provider, if there is one. Services include establishing the type of ransomware involved in the assault; identifying and making contact with the hacker; verifying decryption capabilities; budgeting a settlement with the victim and the cyber insurance provider; establishing a settlement and schedule with the TA; checking compliance with anti-money laundering (AML) regulations; overseeing the crypto-currency disbursement to the TA; receiving, reviewing, and operating the decryptor tool; debugging decryption problems; building a pristine environment; mapping and connecting drives to match exactly their pre-encryption state; and restoring computers and software services.
  • Forensics: This activity is aimed at uncovering the ransomware assault's progress across the targeted network from beginning to end. This history of the way a ransomware attack progressed through the network helps you to assess the damage and highlights shortcomings in rules or work habits that need to be corrected to avoid later break-ins. Forensics entails the review of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, schedulers, and basic Windows systems to check for changes. Forensic analysis is commonly given a high priority by the insurance provider. Because forensic analysis can be time consuming, it is critical that other key activities like operational continuity are performed in parallel. Progent maintains a large team of IT and security experts with the skills needed to perform the work of containment, operational continuity, and data recovery without disrupting forensics.
Progent's Qualifications
Progent has provided remote and onsite IT services throughout the United States for more than 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes consultants who have been awarded advanced certifications in foundation technology platforms including Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications such as CISM, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial and ERP applications. This broad array of skills gives Progent the ability to salvage and consolidate the undamaged pieces of your network following a ransomware attack and rebuild them quickly into an operational system. Progent has collaborated with leading cyber insurance carriers like Chubb to help businesses recover from ransomware assaults.

Contact Progent for Ransomware Cleanup Consulting in Bristol
For ransomware cleanup consulting in the Bristol metro area, phone Progent at 800-462-8800 or visit Contact Progent.

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    Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, lower their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.

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    Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business benefits of migrating to SQL Server 2017 and can help you to design and carry out a smooth migration of your databases and applications to any network architecture including on-premises, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support services ranging from as-needed design assessment or troubleshooting to end-to-end project management to make sure your SQL Server 2017 project is successfully completed on schedule and on budget.

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    Cisco's Meraki family of switches are designed for environments ranging from branch offices to large campuses. Progent's Cisco-certified consultants can provide affordable remote consulting to assist you to plan and deploy an efficient network solution that incorporates Meraki switches, simplify network administration with Meraki's cloud-based management architecture, set up policies to maintain security and compliance, develop and validate a disaster recovery plan, and troubleshoot technical issues associated with any facet of your Meraki ecosystem. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a unified networking infrastructure.

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