Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a target network. Because of this, ransomware assaults are commonly launched on weekends and at night, when support personnel may be slower to become aware of a breach and are less able to mount a rapid and forceful response. The more lateral progress ransomware is able to make within a target's network, the more time it takes to restore core IT services and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help you to carry out the time-critical first step in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware engineers can assist organizations in the Bristol area to identify and quarantine infected devices and guard clean assets from being penetrated.

If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Bristol
Modern strains of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and infiltrate any available backups. Files synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make system recovery nearly impossible and basically throws the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals responsible for ransomware assault, demand a ransom fee for the decryption tools required to recover encrypted data. Ransomware assaults also try to steal (or "exfiltrate") files and hackers require an additional payment in exchange for not posting this information or selling it. Even if you are able to restore your system to a tolerable date in time, exfiltration can pose a major problem according to the sensitivity of the stolen data.

The recovery process after a ransomware attack has a number of distinct stages, most of which can proceed in parallel if the recovery team has enough members with the necessary skill sets.

  • Quarantine: This time-critical initial step involves arresting the sideways spread of ransomware across your IT system. The longer a ransomware attack is allowed to run unchecked, the longer and more costly the restoration effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware response experts. Quarantine processes include cutting off infected endpoints from the network to block the contagion, documenting the environment, and securing entry points.
  • Operational continuity: This covers bringing back the network to a minimal useful level of capability with the least delay. This process is usually at the highest level of urgency for the victims of the ransomware assault, who often perceive it to be an existential issue for their business. This project also requires the broadest range of technical skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, productivity and line-of-business applications, network topology, and safe endpoint access management. Progent's recovery experts use state-of-the-art collaboration platforms to organize the multi-faceted restoration process. Progent appreciates the urgency of working quickly, tirelessly, and in concert with a client's managers and IT group to prioritize tasks and to get vital services back online as fast as possible.
  • Data restoration: The effort necessary to recover data damaged by a ransomware assault varies according to the state of the network, the number of files that are encrypted, and which restore methods are needed. Ransomware assaults can destroy pivotal databases which, if not gracefully closed, might have to be reconstructed from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on Active Directory, and many manufacturing and other mission-critical applications are powered by SQL Server. Often some detective work could be needed to find undamaged data. For example, undamaged Outlook Email Offline Folder Files may exist on employees' PCs and laptops that were not connected at the time of the attack.
  • Setting up modern antivirus/ransomware defense: Progent's Active Security Monitoring incorporates SentinelOne's machine learning technology to give small and mid-sized businesses the advantages of the same anti-virus tools deployed by some of the world's largest corporations such as Walmart, Visa, and Salesforce. By delivering real-time malware blocking, identification, containment, recovery and analysis in one integrated platform, ProSight ASM cuts total cost of ownership, streamlines administration, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent has experience negotiating ransom settlements with hackers. This calls for working closely with the victim and the cyber insurance provider, if any. Services consist of establishing the type of ransomware involved in the attack; identifying and making contact with the hacker persona; testing decryption capabilities; budgeting a settlement amount with the ransomware victim and the insurance provider; establishing a settlement and schedule with the TA; checking compliance with anti-money laundering regulations; carrying out the crypto-currency payment to the hacker; acquiring, reviewing, and using the decryption utility; debugging failed files; building a clean environment; remapping and connecting drives to reflect exactly their pre-encryption state; and reprovisioning machines and software services.
  • Forensic analysis: This activity is aimed at uncovering the ransomware attack's progress across the targeted network from beginning to end. This audit trail of the way a ransomware attack progressed within the network assists your IT staff to assess the damage and brings to light weaknesses in rules or work habits that need to be corrected to avoid later break-ins. Forensics entails the examination of all logs, registry, Group Policy Object, AD, DNS, routers, firewalls, scheduled tasks, and core Windows systems to look for anomalies. Forensic analysis is commonly given a top priority by the cyber insurance provider. Since forensics can take time, it is critical that other key activities such as business resumption are performed concurrently. Progent maintains an extensive roster of information technology and data security professionals with the knowledge and experience needed to carry out the work of containment, business resumption, and data restoration without interfering with forensics.
Progent's Background
Progent has provided remote and on-premises network services across the U.S. for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes consultants who have earned advanced certifications in foundation technology platforms such as Cisco networking, VMware, and major distributions of Linux. Progent's data security consultants have earned internationally recognized certifications including CISA, CISSP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial management and ERP software. This scope of expertise allows Progent to salvage and consolidate the surviving parts of your information system following a ransomware intrusion and rebuild them rapidly into an operational system. Progent has collaborated with top cyber insurance providers like Chubb to assist organizations clean up after ransomware attacks.

Contact Progent for Ransomware System Restoration Expertise in Bristol
For ransomware recovery consulting in the Bristol area, call Progent at 800-462-8800 or visit Contact Progent.



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  • Support and Integration Microsoft Exchange Upgrade
    IT Consultants Microsoft Exchange

    Progent's expert support team can show you how to design and implement a smooth in-place Exchange Server 2003 migration plan that minimizes productivity disruption, simplifies long-term support demands, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-site upgrades, Progent offers the background to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and design services include expertise with the integration of outside vendor enhancements of Exchange 2003 Server that are in keeping with your business goals.

  • Small Office Small Business Network Consulting Company Small Office Computer Consulting Services
  • Solaris Engineer UNIX Specialist
  • Solaris Migration Consultant Upgrade Consultant Sun Solaris
  • Solaris Protecting Solaris Security Tech Services
  • Solutions Provider Cisco Bristol 24x7 Cisco Support Team Bristol
  • South West England Bristol Remote Workforce Infrastructure Consultants Bristol Bristol Telecommuters Infrastructure Guidance

  • Exchange 2013 Outlook Web App Technical Support Services
    Specialists Exchange 2013

    Microsoft Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange Server 2010 and delivers powerful new features as well as a redesigned architecture. These enhancements affect key IT areas such as manageability, high availability (HA), compliance, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the potential business benefits of migrating to Exchange Server 2013, create a cost-effective test and rollout plan, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online consulting and support and management services for Exchange Server 2013.

  • Specialist BES Express Microsoft and Cisco Authorized Expert BES Express Consultant Services
  • Specialist ISA 2006 Firewall ISA Server 2006 Engineer
  • Sun Solaris Consultant Services Immediate Networking Organization Solaris
  • Support Services Unified Contact center Integrated Services Routers Online Consulting
  • Bristol WannaCry Crypto-Ransomware Mitigation South West England
  • Technical Support Services SCCM Mobile Device Management Network Engineer SCCM Central Administration Site

  • Nevada Network Consulting
    New Mexico Integration Consultants

    Progent's Technical Response Center (TRC) offers nationwide extended hours remote help for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts provide after-hours telephone help and remote direct network connection to troubleshoot and repair technical problems quickly and affordably. The scope of technical expertise available from Progent's team of nationwide service engineers allows Progent to escalate even the most difficult problems to competent experts as needed. For urgent issues, the TRC tries to respond to your call for support within one hour.

  • Technology Consulting Dynamics GP Great Plains Accounting Microsoft GP/Great Plains Consulting
  • Technology Consulting Services Cisco Small Business series NSS3000 Information Technology Consulting Cisco Spam and Virus Blocker

  • Immediate Hyper-V Security On-site Support
    ProSight Phishing Protection Engineers

    Progent's ProSight Enhanced Security Protection services deliver economical in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge technologies packaged within one agent accessible from a unified console. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that meets your organization's specific requirements and that helps you demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent action. Progent's consultants can also assist your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware.

  • Telecommuter Services Support and Help Call Desk for Remote Workers Configuration
  • Telecommuting Network Consultants Part-Time Job Work from Microsoft Consulting Contractor Jobs

  • Blackberry Engineer
    Emergency Professionals BlackBerry Wireless

    Progent offers the services of RIM BlackBerry-certified engineers who can help small companies to design, administer, and troubleshoot BlackBerry solutions affordably and successfully, doing away with the requirement for an in-house BlackBerry specialist and reducing the cost and hassle of maintaining a mobile workforce. Progent's BlackBerry specialists offer extensive backgrounds working with Progent's Microsoft-premier experts, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security engineers. This wide range of knowledge, in conjunction with Progent's proven online service delivery model, provides small businesses an efficient option for incorporating BlackBerry technology productively into their information system.

  • Top CISA Certified Security Audit Specialists CISA Certified Security Audit Consultancy
  • Top Quality Supplemental Support Desk Information Technology Consulting Network Consulting Extended Support Desk
  • Top Ranked Expert Microsoft Certified ISA 2000 Server Information Technology Consulting ISA 2000 Server Onsite Technical Support
  • UNIX Upgrade Consulting Urgent Solaris to Windows Migration
  • UNIX, Windows Consulting Windows and Solaris Technical Consultant
  • Urgent .NET Software Design Microsoft Certified .NET Visual Studio Engineer
  • Urgent ISA 2004 Server Consulting Microsoft Firewall Support and Help
  • Urgent Microsoft Skype for Business 2015 Remote Support Services Skype for Business Reverse Proxy Server Specialists
  • Urgent Remote Workers Bristol Consulting - Cloud Integration Systems Assistance Bristol Bristol Remote Workers Bristol Guidance - Cloud Technology Expertise
  • Virtual Service Desk Support and Setup Shared Helpdesk IT Services
  • WannaCry Ransomware Removal Consult WannaCry Ransomware Protection Professional

  • Exchange Server 2016 Migration Planning Support and Integration
    Exchange Server 2016 Upgrade Planning Online Support

    Progent can assist you in any and all phases of your upgrade to Exchange Server 2016 such as designing high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.

  • Bristol Ryuk Online Ransomware System-Rebuild Consultants Bristol
  • WatchGuard VPN Cybersecurity Companies WatchGuard SSL VPN Protection
  • West Virginia IT Outsourcing Group Georgia Small Office IT Consulting Services
  • Windows 7 Migration IT Consultants Windows 7 Evaluation On-site Support
  • Windows Server 2012 R2 Hyper-V 3.0 Specialist Microsoft Hyper-V 3.0 Server Virtualization Specialists
  • Windows Server 2012R2 Clustering Technical Support Services Windows Server 2012R2 Hyper-V Virtual Switch Online Technical Support
  • Windows Server 2016 Consulting Service Firm Bristol Bristol Windows Server 2012 Network Design Consultant
  • Windows Server 2016 Hybrid Solutions On-site Technical Support Windows Server 2016 Stretch Clusters Integration Services
  • Windows Server 2016 upgrade Computer Consultant Windows Server 2016 and SCVMM Consultants

  • 64-bit Computing Specialists
    64-bit Computing Engineers

    Progent's Microsoft-expert consultants can assist your organization to enhance your workstations from 32 to 64 bits. Progent can help your company to calculate the costs and benefits of migrating to 64-bit desktop processing, design an efficient migration process that reduces business disruptions, and offer inexpensive, expert online help to aid you to install 64-bit PC desktop operating systems and applications on your current hardware.

  • After Hours Bristol NotPetya Crypto-Ransomware Mitigation Bristol, South West England
  • Windows, UNIX, Solaris Engineer Windows, UNIX, Solaris Engineer
  • Wireless Bridge Network Consultant Android Integration Information Technology Consulting

  • Professional Failover Clustering Windows 2012
    Microsoft Windows Server Failover Cluster Integration Support

    Progent's certified failover clustering experts can assist businesses to assess the benefits of adopting Microsoft Windows Server 2012 failover clustering technology to build an advanced fault-tolerant/disaster recovery strategy, assist you to design and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for clusters that include physical servers or virtual ones, and show you how to automate the administration of clustered servers.

  • Work at Home Employees Bristol Assistance - Voice/Video Conferencing Systems Consulting Services Bristol 24-7 Bristol Offsite Workforce Voice/Video Conferencing Systems Guidance Bristol
  • Work at Home Employees Consulting Services nearby Bristol - Backup/Restore Technology Consulting and Support Services Bristol Bristol At Home Workers Bristol Consulting Experts - Backup/Restore Solutions Consulting Experts

  • Support Cisco Aironet
    24/7 Wireless LAN IT Consultant

    Progent's Wireless Consulting Services offer a convenient, affordable way for businesses of any size to deploy, manage and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.


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