Expanding your remote workforce can have a major impact on IT infrastructure, security, and corporate processes. Progent has 20 years of experience assisting SMBs to plan, configure, administer, tune, and debug IT environments that support a remote workforce. Progent can assist your Bristol organization to pick the right technologies and follow best practices in building and maintaining a safe virtual ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent offers services that go from as-needed expertise for helping you over challenging IT roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can help Bristol, United Kingdom businesses to succeed with any aspect of building a high-functioning remote work ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, security monitoring, data protection solutions, and streamlined management.

IP Voice Solutions for Telecommuters
Expanding the business PBX system to accommodate remote users is critical to maintaining an effective work-at-home solution. A variety of cloud-based digital PBX products are popular with small and mid-size businesses to support teleworkers. Many enterprises depend on Cisco's modern or legacy products for VoIP management. Progent can help businesses of all sizes to plan or maintain a telecommuter IP voice service that provides the flexibility, convenience and security required for remote users. Progent's Cisco-certified CCIE Voice experts offer high-level support to help organizations tune their existing Cisco IP voice environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony features to devices like IP phones, media processing products, Voice over IP gateways, and multimedia apps deployed across the network. Unified Communications Manager manages additional combined media services such as unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's CUCM expertise, visit CUCM expertise.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can assist you to maintain your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP platforms, see CallManager consulting.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN architecture to support these VoIP solutions and deliver as-needed configuration and troubleshooting expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Bristol, United Kingdom business, phone 1-800-993-9400 or visit Contact Progent.