Expanding your telecommuter workforce can have a major impact on IT infrastructure, cybersecurity, and company culture. Progent has two decades of background helping small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Bristol company to pick the right technologies and adhere to leading practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent can provide support services that go from as-needed guidance for helping you past occasional IT roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can assist Bristol, United Kingdom companies to succeed with any facet of building a high-functioning work-at-home environment by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, cybersecurity, data protection solutions, and centralized management.

IP Voice Integration for At-Home Workers
Extending the corporate PBX environment to accommodate teleworkers is critical to supporting a productive work-at-home solution. A broad range of cloud-centric digital PBX products are used by SMBs to server teleworkers. Many larger organizations depend on Cisco's current or older products for VoIP management. Progent can help organizations of all sizes to plan or maintain a remote VoIP environment that delivers the versatility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist businesses optimize their current Cisco VoIP systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and multimedia applications used throughout the network. CUCM manages other mixed media services like messaging, video conferencing, and team interaction networks. For more information about Progent's CUCM support, visit Cisco Unified Communications Manager expertise.
  • CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist you to maintain your current CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP platforms, refer to CallManager consulting.
  • Cisco IP Gateways enable integration with public telephony networks and with users working beyond the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network architecture to work with these solutions and deliver on-demand configuration and troubleshooting expertise.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient work-from-home solution for your Bristol, United Kingdom business, phone 1-800-993-9400 or go to Contact Progent.