Enlarging your telecommuter workforce may have a major effect on network infrastructure, security, and company processes. Progent has 20 years of background helping businesses of all sizes to design, configure, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Bristol company to select the right tools and follow leading practices in creating and maintaining a secure virtual solution for telecommuters that promotes teamwork and delivers top business value. Progent offers services ranging from as-needed guidance for helping you past challenging technical bottlenecks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can help Bristol, United Kingdom organizations to succeed with any facet of building a high-functioning work-at-home ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.

VoIP Integration for Telecommuters
Expanding the company phone system to include telecommuters is vital to supporting an effective at-home workforce. A broad range of cloud-based IP voice products are used by small and mid-size businesses to server remote users. Many enterprises rely on Cisco's current or older platforms for VoIP solutions. Progent can help organizations of any size to plan or maintain a telecommuter VoIP service that delivers the flexibility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist organizations optimize their existing Cisco VoIP environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and multimedia applications used throughout the network. CUCM supports additional combined media services such as messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager support, see Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist you to maintain your current CallManager deployment or upgrade efficiently to Cisco's current IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients operating beyond the corporate firewall such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN infrastructure to work with these VoIP solutions and deliver on-demand integration and troubleshooting services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your Bristol, United Kingdom company, phone 1-800-993-9400 or visit Contact Progent.