Expanding your telecommuter workforce can have a major effect on IT infrastructure, cybersecurity, and corporate workflows. Progent has two decades of background assisting SMBs to plan, configure, administer, optimize, and debug IT networks that support at-home workers. Progent can assist your Bristol organization to pick the appropriate tools and follow best practices in creating and operating a secure virtual office solution for teleworkers that facilitates collaboration and returns maximum value. Progent can provide support services that go from as-needed guidance for helping you over challenging IT bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can assist Bristol, United Kingdom companies to succeed with any facet of building a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, cybersecurity, backup/restore solutions, and unified management.

VoIP Integration for Remote Workers
Extending the company phone environment to include teleworkers is critical to supporting a productive work-at-home solution. A broad range of cloud-centric VoIP platforms are popular with SMBs to server teleworkers. Many larger organizations rely on Cisco's modern or legacy products for VoIP management. Progent can assist organizations of any size to design or maintain a telecommuter VoIP environment that provides the flexibility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist organizations tune their current Cisco VoIP systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia software deployed across the network. Unified Communications Manager supports other mixed media services like messaging, video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager expertise, visit Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can help your company to maintain your current CallManager deployment or migrate efficiently to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other early VoIP platforms, see Cisco CallManager consulting services.
  • Cisco IP Gateways enable integration with public telephony networks and with clients operating beyond the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network infrastructure to support these VoIP solutions and provide online deployment and debugging services.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive telecommuter solution for your Bristol, United Kingdom company, phone 1-800-993-9400 or go to Contact Progent.