Enlarging your telecommuter workforce may have a major effect on IT architecture, security/compliance, and corporate workflows. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Bristol company to pick the right tools and adhere to leading practices in building and operating a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns maximum business value. Progent offers support services that go from on demand guidance for helping you over challenging technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can assist Bristol, United Kingdom businesses to succeed with any facet of building a high-performing telecommuting environment by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, cybersecurity, backup/restore solutions, and unified management.

IP Voice Integration for Remote Workers
Extending the business phone environment to accommodate remote users is vital to supporting an effective at-home workforce. A variety of cloud-based digital PBX products are used by small and mid-size businesses to server remote users. Many enterprises depend on Cisco's current or legacy products for IP voice management. Progent can help organizations of any size to design or tune a remote IP voice service that provides the flexibility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help organizations tune their current Cisco IP voice environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia apps used across the network. CUCM manages additional combined media services such as messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager support, refer to CUCM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent can assist you to support your existing CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other older IP voice products, refer to CallManager consulting.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users operating outside the corporate perimeter such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN architecture to support these solutions and provide on-demand configuration and troubleshooting expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Bristol, United Kingdom business, phone 1-800-993-9400 or refer to Contact Progent.