Expanding your at-home workforce may have a major effect on IT architecture, security, and corporate culture. Progent has 20 years of experience assisting SMBs to plan, deploy, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Bristol company to select the right tools and follow best practices in creating and operating a secure virtual office solution for telecommuters that promotes collaboration and delivers maximum value. Progent can provide support services ranging from on demand guidance for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Bristol, United Kingdom organizations to with any facet of building a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, data security, data protection solutions, and unified management.

IP Voice Integration for Teleworkers
Expanding the business PBX environment to accommodate remote users is vital to supporting a productive at-home workforce. A variety of cloud-based digital PBX products are used by SMBs to server remote users. Many larger organizations rely on Cisco's current or older platforms for VoIP solutions. Progent can help organizations of all sizes to plan or tune a remote VoIP service that provides the versatility, convenience and security required for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to assist organizations tune their existing Cisco IP voice systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise telephony features to devices like VoIP phones, media processing products, VoIP gateways, and multimedia apps deployed across the network. Unified Communications Manager manages other combined media services such as unified messaging, video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, see CUCM expertise.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent's consultants can help your company to support your current CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice products, see CallManager expertise.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users operating outside the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your wide area network architecture to support these solutions and deliver online integration and debugging services.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining a productive telecommuter solution for your Bristol, United Kingdom organization, phone 1-800-993-9400 or visit Contact Progent.