Expanding your at-home workforce may have a major impact on network infrastructure, security, and corporate culture. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Bristol organization to pick the appropriate tools and adhere to leading practices in building and operating a secure virtual ecosystem for teleworkers that facilitates collaboration and returns maximum business value. Progent offers support services ranging from as-needed guidance for getting you past occasional IT bottlenecks to full project management to help you carry out business-critical initiatives.

Progent can help Bristol, United Kingdom organizations to succeed with any facet of creating a high-functioning work-at-home environment by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk services, security monitoring, backup/restore solutions, and centralized management.

VoIP Integration for Teleworkers
Expanding the company phone system to accommodate remote users is critical to supporting an effective at-home workforce. A variety of cloud-based digital PBX platforms are popular with small and mid-size businesses to server teleworkers. Many enterprises rely on Cisco's current or older platforms for VoIP management. Progent can assist organizations of all sizes to plan or maintain a remote IP voice environment that delivers the flexibility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to help organizations optimize their existing Cisco IP voice environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia apps used across the network. CUCM supports additional combined media services like unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to CUCM expertise.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help you to maintain your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other older IP voice products, refer to CallManager consulting.
  • Cisco IP Gateways enable integration with public telephony networks and with users working outside the corporate perimeter like telecommuters. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to work with these solutions and provide as-needed configuration and troubleshooting expertise.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining a productive telecommuter environment for your Bristol, United Kingdom company, phone 1-800-993-9400 or visit Contact Progent.