Enlarging your at-home workforce may have a major effect on network infrastructure, security, and corporate workflows. Progent has two decades of background assisting businesses of all sizes to plan, deploy, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can assist your Bristol organization to select the appropriate technologies and adhere to best practices in creating and maintaining a secure virtual office solution for teleworkers that promotes collaboration and returns top value. Progent can provide services ranging from as-needed expertise for getting you over occasional IT roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Bristol, United Kingdom companies to succeed with any facet of building a high-performing remote work ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, security monitoring, data protection solutions, and streamlined management.

VoIP Solutions for an At-Home Workforce
Extending the company phone environment to include teleworkers is critical to maintaining an effective work-at-home solution. A variety of cloud-based IP voice platforms are popular with SMBs to server telecommuters. Many enterprises rely on Cisco's modern or older products for VoIP solutions. Progent can help businesses of any size to plan or tune a remote IP voice service that delivers the versatility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist businesses optimize their current Cisco VoIP systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony capabilities to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media applications used throughout the network. CUCM manages other combined media services such as messaging, video conferencing, and team interaction networks. For details about Progent's CUCM support, refer to Cisco Unified CM consulting services.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent can assist your company to maintain your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, refer to CallManager expertise.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients working outside the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN architecture to work with these VoIP solutions and deliver on-demand deployment and troubleshooting expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient telecommuter solution for your Bristol, United Kingdom company, call 1-800-993-9400 or visit Contact Progent.