Fast Remote Technical Support for Bristol United Kingdom Computer Networks
Urgent Phone Technical Support for Bristol SystemsFor organizations in Bristol United Kingdom, Progent offers remote support for networks based on any mix of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier engineers have delivered online troubleshooting to businesses in all 50 states in the U.S. (Refer to testimonials from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE-qualified engineers to help with challenging networking problems, plus the services of CISA and CISSP-qualified cybersecurity consultants to handle advanced security architecture and diagnostic issues.

Progent's online support experts provide exceptional value due to the fact that they have the practical experience and are equipped with the sophisticated technology required to resolve the majority of information system problems quickly. This lowers immediate costs since solutions use up fewer billable minutes. Online support also eliminates the expense of dispatching an engineer to your site. Your company saves additionally in indirect expenses by reducing or eliminating system outages and associated costs stemming from business discontinuity, disgruntled clients, unproductive workers, and distracted executives. Progent's extensive online consulting experience is particularly important for organizations that are dependent on public clouds for critical infrastructure or software such as Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite IT support may not be an alternative.

Progent's billing model for online support is structured to stretch your IT service investment. Progent bills by the minute for telephone-based consulting, so you owe just for the services that you actually get. In contrast to many online support organizations, Progent imposes no service activation fee or minimum fees. Progent's one-minute billing unit and clean model for pricing avoid situations where fast fixes somehow turn into large bills. Progent's penchant for handling technical issues quickly means you spends less money.

Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has refined an arsenal of customized tools and field-tested methodologies that promote the highest degree of efficiency for online consulting and repair for computer systems of all sizes. Progent provides secure VPN support for gateways from a variety of popular sources such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity permits the consultants of Progent's remote service group to communicate with your computer system without compromising system security.

Progent's advanced technical support database system includes detailed histories for the service that Progent's customers have received. Progent's team service personnel have access to the records of assistance rendered to each customer by every consultant. This database of anomalies and repairs is stored as a quickly accessible internal knowledge base that allows Progent's online technical experts to communicate their knowledge with the whole team to make sure that the quality of Progent's technical support grows over time. Progent's extensive list of certifications and working relationships with key industry leaders such as Cisco and Microsoft open up other vast technical databases and permit quick access to vendors' in-house engineering staff so Progent's remote service specialists are able to come up with the best resolutions quickly.

Online technical support services offered by Progent to customers in Bristol United Kingdom include:

ProSight Flat-rate IT Services for Small and Mid-size Organizations
Progent provides a family of budget-friendly, flat-rate managed services designed to enable small and mid-size organizations to utilize the same cutting-edge technology used by many of the industry's leading enterprises. Progent's ProSight line of network monitoring and management services addresses all key areas of information technology including email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure management, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that incorporates SentinelOne's next generation behavior machine learning tools to defend endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely get by legacy signature-based AV tools. ProSight ASM protects local and cloud-based resources and offers a single platform to manage the complete threat progression including protection, infiltration detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection managed services offer economical multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge technologies packaged within a single agent managed from a single console. Progent's data protection and virtualization experts can assist you to plan and implement a ProSight ESP deployment that addresses your company's specific needs and that helps you demonstrate compliance with legal and industry data security regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent attention. Progent's consultants can also assist you to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has partnered with leading backup technology companies to produce ProSight Data Protection Services, a family of subscription-based management outsourcing plans that provide backup-as-a-service. ProSight DPS products manage and monitor your backup processes and enable transparent backup and rapid restoration of important files/folders, applications, images, plus virtual machines. ProSight DPS lets you avoid data loss resulting from hardware failures, natural calamities, fire, malware such as ransomware, human error, malicious insiders, or application glitches. Managed services available in the ProSight Data Protection Services portfolio include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent consultant can help you to identify which of these fully managed backup services are most appropriate for your network.

  • Progent's Patch Management: Patch Management Services
    Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and tracking updates to your ever-evolving information system. Besides maximizing the security and reliability of your IT network, Progent's software/firmware update management services allow your IT team to concentrate on line-of-business projects and tasks that deliver the highest business value from your network. Read more about Progent's patch management services.

  • ProSight Duo Multi-Factor Authentication: ID Confirmation, Endpoint Policy Enforcement, and Protected Single Sign-on
    Progent's Duo MFA service plans utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Android, and other personal devices. With Duo 2FA, when you sign into a secured online account and enter your password you are requested to verify your identity via a device that only you possess and that uses a different network channel. A broad selection of devices can be utilized as this second form of authentication including a smartphone or watch, a hardware/software token, a landline phone, etc. You can register several verification devices. For details about Duo identity validation services, go to Cisco Duo MFA two-factor authentication services.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding suite of real-time management reporting utilities created to integrate with the leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to highlight and contextualize critical issues such as spotty support follow-up or machines with out-of-date AVs. By identifying ticketing or network health problems clearly and in near-real time, ProSight Reporting improves productivity, reduces management hassle, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading information security vendors to provide web-based control and comprehensive protection for all your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your exposure to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further level of inspection for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, track, reconfigure and troubleshoot their connectivity appliances such as switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always current, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, finding devices that require important software patches, or isolating performance problems. Find out more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network operating efficiently by tracking the state of critical assets that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT staff and your assigned Progent consultant so that any potential issues can be addressed before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual host configured and managed by Progent's network support experts. With the ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be ported easily to an alternate hardware environment without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect data related to your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to half of time thrown away trying to find critical information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size organizations to get an unbiased assessment of the overall health of their information system. Based on some of the leading remote monitoring and management tools available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the configuration of your core network assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a more manageable Active Directory system. Both versions also come with one year of advanced remote network monitoring and management (RMM). Advantages can include easier network management, better compliance with information security regulations, higher utilization of network resources, faster troubleshooting, more dependable backup and restore, and increased uptime. See more about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent information assurance expert. The interview is designed to assess your company's ability either to block or recover rapidly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information concerning your existing antivirus tools and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to build an efficient security and backup/recovery system that aligns with your business needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Services Available from Progent
Progent can provide the skills of world-class online consulting experts for special information technology programs. Billing charges for longer-term consulting projects are determined based on the level of expertise of the consultants required. Progent's experience with these important areas of computer technology enables clients to execute critical projects economically and on schedule. Progent's special remote consulting solutions include:

  • Help Desk Support
    Progent's Help Desk Call Center programs for organizations with networks based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Help Desk Call Center services, shared Helpdesk services, and Call Center operations consulting. Progent's Standard Help Desk Services offer smaller organizations a comprehensive service desk solution that handles all facets of remote desktop support from initial requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Progent provides call desk services at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.

    Progent's Help Desk consulting services can guide you in building an effective new Call Center or improving your current one, selecting or enhancing Help Desk software to meet the unique demands of your business, or providing occasional online staff to work with your in-house Help Desk Call Center group to deal with demanding situations like software migrations, major updates, or rolling out new applications.

    Progent's Help Desk Call Center team of seasoned network consultants offers your workers in Bristol United Kingdom fast communication with a dependable support resource with extensive background offering phone consulting and remote troubleshooting for networks powered by Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's concentration is to give the Call Center the reputation as a solid enabler of business efficiency, and Progent's intent is to solve instead of merely annotate IT problems.

  • Applications Services: Training, Development, and Integration
    Progent's Applications Consulting Team provides remote and in-depth engineering support and training in specific application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can deliver consulting, custom development, and training for popular Microsoft applications such as Microsoft CRM, MS Project, Office Word, and Microsoft 365 Excel. To read more on Progent's consulting, custom development, and training offerings, see Progent's Business Application Experts Services.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    System Center centralizes and automates the administration of hybrid cloud networks through comprehensive integration with Windows Server 2022, Windows 10 and Windows 11; seamless integration of heterogeneous networks that incorporate Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center consulting experts offer world-class online and on-premises support for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new implementation of Microsoft System Center2, expand or tune an existing one, migrate smoothly from an earlier version of System Center, or debug your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent can deliver companies in Bristol United Kingdom online hybrid network monitoring and reporting by providing System Center Operations Manager consulting. Progent can adapt SCOM to fit your environment so your network maintenance is proactive and automated. By anticipating possible problems before they cause full-scale emergencies, system monitoring can minimize stressful and costly service crises. Progent can also assist with network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or macOS and OS X systems, Microsoft Windows networks, or systems powered by a mix of operating systems.
How Your Bristol Business Can Contact Progent's Remote Support Experts
To contact Progent about emergency phone-based support with Windows, macOS and OS X, or Linux/UNIX networks, go to Progent's Emergency Phone-Based Help, phone 1-800-993-9400, or refer to Contact Progent. For companies and new businesses in Bristol United Kingdom, Progent's online network support engineers can deliver professional and affordable system help the moment your organization requires it. Over two decades of offering online technical assistance has earned Microsoft Partner status for Progent's consultants and has helped Progent to develop high-end troubleshooting capability and to fine tune online connectivity technology to repair IT problems rapidly while avoiding the expense and lost time associated with on-site service calls.

Even if your Bristol business deals with a local freelance consultant or employs an in-house IT staff that know how to handle day-to-day network issues, Progent's Microsoft and Cisco certified consultants can provide a convenient and seamless virtual expansion of your on-site resources for situations when your regular service personnel either don't have the availability or the experience to deal with unexpected system emergencies or especially tough integration projects.

Advantages of Progent's IT Support for Companies in Bristol United Kingdom
Progent's online network troubleshooting services allow your Bristol company to experience the advantages of on-call, enterprise-class IT support without the cost of maintaining a full-time IT organization. Your network will derive greater business worth by being more available, efficient, and protected. Benefits to your company include:

  • Seamless remote expansion of your local IT resources
    With most businesses in Bristol United Kingdom, nearby network service providers, whether represented by outside consultants or an in-house IT staff, can handle typical network issues. However, serious problems might occur when local resources are overstretched or unavailable, and some problems may involve IT products that is unfamiliar to your usual support personnel. In these situations, Progent's online support experts offer a convenient, fast, and economical solution to augment your regular help and to convey valuable information to improve your capability to handle future issues locally.

  • Reduced Dependence on Freelance Consultants
    For IT support, smaller businesses commonly rely on independent freelance service providers. Although independent consultants carry smaller internal costs than larger consulting organizations and can often charge marginally less, they are often overextended, making it impossible to respond rapidly to urgent situations. If a freelance service provider is busy with another customer, ill, on vacation, or in training, the absence of reserve personnel may force your business to wait for assistance during an IT crisis. As your network expands, system unavailability and trouble with critical applications become more expensive. The money you thought you were saving on an independent can be consumed quickly by lost productivity. Progent offers a ready source of reserve support experts to insure your IT system stays up and running.

  • Create a Scalable Foundation for Smooth Expansion
    Businesses often begin with an information system implemented on a shoestring budget. Lacking a scalable framework, slap-dash fixes often get piled onto a weak foundation. When a network grows, reliability and expandability issues can impede the productivity of the business. Such poorly built systems require proper analysis, smart strategic planning, and wide technical knowledge to upgrade to a system infrastructure able to offer the solid foundation to handle critical business demands and simplify downstream expansion.

  • Interact with Solution Providers Rather Than Product Vendors
    Smaller offices require guidance and technical training to negotiate an ever more complex array of technology options available for promoting business success and improving productivity. They do not need a network consultant who is motivated to resell a certain vendor's products. Network consulting and product selling can result in a scenario where the recommended solution is designed around a profitable technology rather than the true requirements of a client. Progent eliminates these conflicts of interest by offering just services instead of products. This allows Progent to match IT expertise with the real interests of customers.

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Partner support firm and Progent's staff size, depth of IT expertise, refined support software, and familiarity with enterprise networking enable businesses to avoid the pitfalls of exclusive dependence on smaller consulting firms, independent freelance service providers, or limited in-house resources.

Progent stands out by offering:

How Does Our Company Start Receiving Remote Network Support from Progent?
To initiate Progent's online help offerings or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for IT help, go to Immediate Network Support.



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    Progent's computer outsourcing support offerings for small companies include planning Windows XP, Microsoft .NET Server, and Microsoft BackOffice environments, coordinating upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-site troubleshooting, fixing stubborn IT issues, and creating a company-wide security strategy. Progent can help you maximize system reliability and throughput via non-stop technologies, resilient network architecture, and proactive network monitoring. Progent also offers project management help for large-scale upgrades and can assist with needs definition, product identification, BOM production, sourcing selection, purchasing coordination, and complete documentation. Progent's IT outsourcing service also features education for office productivity programs such as Microsoft Office.

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    Progent's Cisco-certified Wi-Fi integration consultants can help you to deploy, manage, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.

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    Microsoft supports seamless hybrid ecosystems that combine Microsoft 365 and local Exchange deployments. This permits you to have certain mailboxes located at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is carried out on schedule and within budget.

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    CRISC Certified Risk and Information Systems Control Consultants

    Progent offers the services of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management (ERM) solution based on leading practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines.

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    Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management platform that incorporates machine learning technology and expert services to provide comprehensive endpoint detection and response.

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    SQL 2008 IT Services

    Progent's Microsoft-Premier SQL Server consultants offer an array of services to assist small businesses to design, configure, manage, and repair MS SQL Server 2008 systems so that they gain the maximum competitive advantage from this state-of-the-art information management platform. In addition, Progent offers consulting expertise for network architecture, company-wide security, and custom software development to optimize the strategic advantage of your computer investment.

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    Progent's Cisco-certified wireless integration experts can assist organizations to configure, administer, and troubleshoot Cisco Wi-Fi products including Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.

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    • SCVMM 2016 Storage QoS Specialists
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    System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure management products and is intended to offer a centralized mechanism for deploying and administering virtualized datacenters across hybrid networks that can include private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with any aspect of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, help you upgrade efficiently from legacy versions of Virtual Machine Manager, develop processes for creating and deploying virtual machines and hosts, design fault-tolerant scale-out clusters, integrate your private cloud resources with public cloud services, set up virtual switches, develop and debug PowerShell scripts, and assist you to evaluate the strategic business benefits of the latest technologies such as Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization experts offer advanced Windows Hyper-V consulting and VMware vSphere expertise.

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    Progent's Microsoft certified experts provide a variety of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft financial platform and corporate management tool built, like all Microsoft financial tools, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent version of Microsoft financial software in the Dynamics GP/Great Plains family, offers a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP is easy to deploy and integrate, and with its segmented approach you can license only the functions you currently need, with the ability to add clients and enlarge functionality in the future. Progent's Microsoft Dynamics GP/Great Plains Software support engineers can help you deploy, configure and administer Microsoft Dynamics GP 2010 and also earlier editions of Microsoft Dynamics GP.

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  • ProSight IT Management Outsourcing Engineer 24-7 Consultancy Network Management Outsourcing
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    Progent's expert consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2003 migration plan that minimizes productivity disruption, simplifies ongoing support demands, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and design offerings include assistance with the configuration of third-party enhancements of Exchange Server 2003 that are best aligned to your business needs.

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    Microsoft allows you to create seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange systems. This permits you to have some Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Exchange initiative is successfully completed on time and on budget.

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    Progent's Microsoft-certified Windows 11 consulting experts offer a range of services for Windows 11 including cloud solutions, mobile management and synchronization, at-home workforce connectivity, security and compliance, automated provisioning, and Help Desk support.

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    Progent's certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers major enhancements in capacity, speed, manageability, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.

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    Server proliferation wreaks havoc on network budgets and administrative resources. Server reduction via a virtual architecture offers lower total cost of ownership of servers and quicker ROI, more leveraged utilization of servers, simplified operations, increased network uptime, and easier management. Typical usage scenarios for virtual machines are resource consolidation, low-cost hosts for line-of-business legacy applications running on obsolete operating systems, and inexpensive quarantine of software development or pilot testing environments from on-line systems.

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    Technology Consulting Catalyst Wi-Fi 6 and Wi-Fi 6E AP Configuration

    Progent's Cisco Catalyst 802.11ax Access Point consultants offer economical online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).

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    • Support and Integration Microsoft Dynamics 365 Finance and Supply Chain
    24x7x365 Microsoft Dynamics Business Central Applications Support

    Progent can give you access to application developers who can modify your Microsoft Dynamics ERP, MRP, and financial system packages to meet your unique business requirements. Progent's Microsoft-certified support experts offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers custom e-Commerce integration support for secure, corporate-wide information sharing plus integration with CRM applications.

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  • Technical Consultant Windows Server 2012R2 Clustering Microsoft Windows Server 2012 R2 Computer Consultant
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    • Les Kent has a 35-year history of successful network integration, business management, sales, and operations. He has demonstrated a talent for creating elegant information technology solutions while working as a network architect, software developer, project manager, implementation expert, and problem solver for small companies, start-ups, and major enterprises.

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    • Online Office Access Training Network Designers
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    Progent offers customized remote instruction for a range of desktop apps and environments including Office and Microsoft 365 Excel, Word, Access and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction offers the advantages of conventional in-person instruction, including immediate interaction between students and trainers, but eliminates the expenses of transportation and the challenge of trying to synchronize the schedules of many workers. Offered to individuals or classes of all sizes, Progent's virtual training permits the teacher to conduct the seminar from a remote facility and the clients can be spread across a campus or all over the country. Virtual instruction utilizes powerful learning mechanisms such as virtual white boards, electronic hand-raising, and shared desktops. Classes can be short and personalized to specific topics or extended in duration and broader in scope.

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    Progent's certified cybersecurity experts can run NodeZero-powered PEN tests to make sure your security defense systems and policies are correctly configured and effective.

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    • SQL Server 2012 Online Help
    Information Technology Consulting Microsoft Denali

    Progent offers the expertise of certified engineers as well as experienced database application developers, DBAs, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and data security consultants to assist your business to evaluate the likely advantages of SQL Server 2012 for your organization, set up test environments at your site or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and define an efficient and safe network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.

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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as 50% of the time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it.

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