Expanding your at-home workforce may have a major impact on network infrastructure, security, and company workflows. Progent has two decades of background helping SMBs to plan, configure, administer, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Brooklyn organization to select the appropriate tools and adhere to leading practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent can provide services that go from as-needed expertise for helping you past occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.
Progent can help Brooklyn, New York organizations to with any aspect of building a high-performing telecommuting environment by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security and compliance, backup/restore solutions, and centralized management.
Help Desk Support for Teleworkers
A sudden, enterprise-wide changeover to a from-home business model, which might be the result of an epidemic or as an element of a disaster recovery/business continuity preparedness plan, can overstretch even a well-staffed in-house Call Center. Progent's Help Desk services allow businesses of any size to outsource or expand their Help Desk with Progent's online Technical Response Center team.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive telecommuter environment for your Brooklyn, New York business, call