Brooklyn Work at Home Employees Configuration Consulting Experts
Call Desk Solutions Consultants
Expanding your at-home workforce may have a major impact on network infrastructure, security, and company workflows. Progent has two decades of background helping SMBs to plan, configure, administer, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Brooklyn organization to select the appropriate tools and adhere to leading practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent can provide services that go from as-needed expertise for helping you past occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.
Progent can help Brooklyn, New York organizations to with any aspect of building a high-performing telecommuting environment by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security and compliance, backup/restore solutions, and centralized management.
Help Desk Support for Teleworkers
A sudden, enterprise-wide changeover to a from-home business model, which might be the result of an epidemic or as an element of a disaster recovery/business continuity preparedness plan, can overstretch even a well-staffed in-house Call Center. Progent's Help Desk services allow businesses of any size to outsource or expand their Help Desk with Progent's online Technical Response Center team.
- Progent's Standard Call Desk services utilize Progent's nationwide network of online technical support experts combined with world-class ticketing and tracking software to provide an affordable, state-of-the-art Call Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of online Level 1 PC support from service requests to trouble ticket generation, desktop sharing, problem resolution, and reporting. A browser-based User's Service Portal allows from-home workers to track or revise their active trouble tickets, enter details, and upload screen captures or relevant files. Support services are delivered at a substantial price reduction off Progent's ordinary Level 1 technical service rates, and Progent makes available optional rapid escalation to Level 2 and Level 3 support specialists to resolve advanced issues. For more information, refer to Progent's Standard Helpdesk Services for small businesses.
- Progent's Call Desk Supplemental Service enables you to expand your current Call Center team by splitting delivery of Help Desk services seamlessly between your regular IT support staff and Progent's extensive team of PC support technicians and subject matter specialists. Progent's shared Help Desk Call Center service uses a co-sourcing support model based on the leading PSA platform for handling service requests and trouble tickets, establishing ownership, monitoring progress, and generating reports. To find out how Progent's Call Center Supplementation Services can enable your company to deliver world-class desktop support to your teleworkers, refer to Progent's Help Desk Call Center supplementation Services.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive telecommuter environment for your Brooklyn, New York business, call
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Exchange 2019 Migration Online Support
Online Support Exchange 2019 and Windows Server Core
Progent can assist you in any phase of your migration to Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; planning HA system topology for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and configuring Windows Hyper-V; setting up hardware load balancing; building DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with Microsoft 365; and configuring Outlook.
Microsoft Office 2000 Network System Support Consultant
Service Providers Microsoft Office
Progent's IT outsourcing services provide economical computer support for small organizations. Whether it involves planning system infrastructure, setting up an internal Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your system, or creating a web-based business solution, outsourcing your IT engineering services can contain costs and minimize uncertainties, allowing network support budgets to increase in a more moderate and controlled manner than is possible by building up a bulky, knowledgeable internal network support organization. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and robust system foundation for your critical business software based on Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.
SCCM Troubleshooting Onsite Technical Support
24-Hour SCCM Application Management Support Outsourcing
System Center Configuration Manager automates application and device provisioning at scale, centralizes compliance settings control, keeps track of network assets, protects against corporate data leakage, performs health monitoring, allows secure self service, and delivers a common control mechanism for managing multi-operating system networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can assist businesses of any size with any aspect of designing, implementing, using and repairing a SCCM solution for on-premises, cloud, or hybrid environments.
Access to External Support Databases Network Admin Companies
Problem Escalation Through Teamwork Recovery Services
Progent's staff of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world professional experience, in the trenches of network support, performing a broad variety of IT tasks for an extensive mix of customers. Every Progent consultant shares a refined set of personal best practices which are incorporated into shared leading practices training that Progent instills in its support team. This means that you get not only world-class IT capability, but also a support engineer with proven methods for using computer knowledge to repair real-world network problems efficiently.
Microsoft Certified Windows Server 2016 Online Support Services
Technical Consultant Windows Server 2016 PowerShell
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to assist businesses of any size to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Technology Professional UNIX, Windows
Windows and UNIX Consult
If you are producing UNIX-based applications in an environment that has Microsoft Windows-based processors, PCs, and office productivity products, Progent offers full-service information technology outsourcing that allows you to focus on your area of high-value expertise while avoiding the constant hassle of maintaining your company information system. By using smart server monitoring and by delivering remote and on-site assistance as your company needs it, Progent represents an economical solution for managing an IT system that provides high availability, security, and efficiency. Progent's developer support offerings include full-service information technology outsourcing, virtual server infrastructure, online and on-site support and troubleshooting, 24x7 monitoring services, and Helpdesk services.
Small Business Consulting
Troubleshoot Small Office
For small businesses considering Progent's network support outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or send email to information@progent.com.
Remote Support RV Series VPN Router
Support and Integration VPN Routers
Cisco has developed an extensive array of routers that includes routers designed to provide the protection, performance, and availability demanded by organizations ranging from small offices to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and network uptime. Progent can show you how to select and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it economical to expand as you support new users, open new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS operating system, such as Cisco's 800 family of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Series Routers.
SCOM 2012 Support
Open Now Microsoft SCOM 2012 R2 Consultants
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, optimizing and fixing SCOM solutions and offer companies of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability required to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or onsite technical support to help you to remediate serious issues detected by Microsoft SCOM 2012.
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