Enlarging your at-home workforce may have a major effect on IT architecture, cybersecurity, and corporate workflows. Progent has 20 years of background assisting small and mid-size businesses to plan, configure, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Brooklyn organization to pick the appropriate technologies and adhere to leading practices in creating and operating a secure virtual office solution for teleworkers that promotes teamwork and returns maximum value. Progent can provide services that go from as-needed expertise for helping you over occasional IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent can assist Brooklyn, New York companies to with any aspect of creating a high-performing remote work ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, security and compliance, data protection solutions, and centralized management.
Help Desk Support for Remote Workers
A fast, organization-wide transition to a telecommuter business model, which might be motivated by an epidemic or as an element of a business continuity process, can overwhelm even a well-staffed internal Support Desk. Progent's Help Desk services allow businesses to outsource or supplement their Help Desk Call Center with Progent's online Technical Response Center team.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing a productive work-from-home solution for your Brooklyn, New York business, phone