Consulting Support Services for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs were once one of the most popular solutions for maintaining anytime-anywhere access to messaging, scheduling, web applications, and other critical business information. Progent can provide Brooklyn, New York companies the expertise of BlackBerry-premier professionals who can assist companies to maintain existing BlackBerry deployments or transition efficiently to a current smartphone platform.

As the sophistication of small business networks has increased, and as the demand for world-class protection, dependability, and recoverability has become the standard for businesses of any size, effective integration and maintenance of BlackBerry solutions has become increasingly challenging. To handle areas such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small businesses often turn to external consulting firms who specialize in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small businesses to design, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and lowering the cost and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, coupled with Progent's proven online service delivery capabilities, gives small businesses an affordable alternative for integrating BlackBerry technology productively into their information system.

Progent's engineers can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, set up streamlined management tools to help you monitor and support BlackBerry devices across your company, define security policies that make sense for your company, customize wireless software, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered rapidly and thoroughly.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Edison 317 George Street, 3rd Floor
New Brunswick, NJ 08901
973-939-0035 Edison Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
646-969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
646-727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
862-373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
973-939-0009 Parsippany Network Support Services
Saddle Brook 2 University Plaza, Suite 100
Hackensack, NJ 07601
562-583-3336 Saddle Brook Network Support Services
Stamford 243 Tresser Boulevard, Penthouse
Stamford, CT 06901
203-989-9414 Stamford Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
224-534-2088 Uniondale Network Support Services


Consulting and Technical Support for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for managing large groups of BlackBerry devices is the BlackBerry Enterprise Server. This powerful software allows Exchange Server, Lotus Domino, or Groupwise clients to send and receive messages that stay encrypted in transit to ensure optimum data protection. BES Server also simplifies a wide variety of vital management tasks that span from BlackBerry setup and updates to mobile security and high availability.

BlackBerry Enterprise Server Troubleshooting Support

Progent's BlackBerry-premier consultants can assist you to use RIM BlackBerry Enterprise Server to perform routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Update BlackBerry smartphone software remotely
  • Manage user and group configurations with BlackBerry's vast selection of IT policies

Progent's BlackBerry-premier consultants can also help your company to utilize BlackBerry BES Server to perform important tasks not supported by the entry-level BES Server Express. These tasks include:

  • Set up and support BES Server's high-availability infrastructure using virtualization
  • Deploy BlackBerry smartphones wirelessly
  • Establish custom administration roles
  • Automatically track and report on the health of your solution

How Progent Can Assist Your Business to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has earned accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to designing wireless workforce solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified engineer has expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement access control lists, control Microsoft Exchange Server data flow, generate, edit, and apply WLAN and VPN configurations, set up SNMP traps, and generate management reports to summarize SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and network requirements assessment, solution design, roll-out strategy and execution, performance optimization, configuration of a fault-tolerant environment, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to create a mobile wireless solution that meets your IT budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to accommodate a BlackBerry BES Server, assist your organization to decide which administration model and equipment meet your requirements, and analyze your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make informed choices about options for software versions, processors and storage, network design, and application configuration.

To optimize system security, Progent's BlackBerry-certified expert can assist you to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security engineers to run company-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry solution.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Professional
If you wish to get in touch with Progent about engineering expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.