Mobile Consulting

Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most successful products for maintaining anytime-anywhere access to messaging, scheduling, web applications, and other critical business information. Progent offers Brooklyn, New York businesses the expertise of BlackBerry-certified consultants who can help businesses to maintain existing BlackBerry deployments or migrate smoothly to a modern mobile solution.

As the sophistication of small company IT technology has expanded, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the standard for organizations of all sizes, effective integration and maintenance of BlackBerry solutions has grown increasingly difficult. To address issues like security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small organizations frequently resort to external support firms who offer expertise in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, manage, and repair BlackBerry solutions economically and efficiently, dispensing with the requirement for an in-house BlackBerry technology specialist and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's proven online support capabilities, gives small businesses an affordable solution for integrating RIM BlackBerry technology productively into their IT system.

Progent's consultants can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to help you track and control BlackBerry devices throughout your business, define security policies that make sense for your business, develop custom mobile applications, and ensure that your network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be recovered quickly and safely.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

BlackBerry BES Server Consulting Services
The BlackBerry BES Server gives businesses a centralized and safe mechanism for integrating BlackBerry wireless devices into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry users to access Microsoft Exchange Server, Domino, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for collaborative programs such a schedules, address books, tasks, notes, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange Server, users with BlackBerry smartphones can have effortless connectivity with Exchange messages as well as to instant messaging-enabled software via Microsoft Communications Server and Lync Server 2010 integration.

Progent's BlackBerry-certified consultants can help you design, implement, and maintain BlackBerry Enterprise Server so you can improve the productivity of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the expense of maintaining mobile workers.

Expert RIM BlackBerry Consulting Services Offered Remotely from Progent
Progent's certified BlackBerry support specialists are accessible by phone to deliver prompt assistance to companies in the Brooklyn region or anywhere in New York. Progent's seasoned remote technical support team has helped IT organizations resolve computer problems and cut support costs in every state in the country and built a large following of loyal customers. (Refer to Progent's client testimonials.)

Progent offers remote help for a wide array of technologies associated with RIM BlackBerry software and devices such as synchronization, integration with Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Major BlackBerry credentials awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform common technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, modifying user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company email software. Progent's seasoned service professionals can in addition help your company to troubleshoot a wide array of issues associated with synchronization, device detection, messaging reconciliation, web access, mobile connections, IM, desktop software installation, and Desktop Redirector.

As a top innovator in delivering nationwide online consulting services for small company IT networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support costs at a minimum and, by solving issues quickly, maximizes the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as troubleshooting enterprise activation issues, adding and deleting BlackBerry device clients, setting activation passwords, configuring wireless program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.

Progent's BlackBerry engineers can also assist you to operate administration software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise system and assist you to select and implement sensible security options.

Progent's certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Exchange.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry engineer offers expertise in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to add and remove BlackBerry device users on Microsoft Exchange Server and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, install the Mobile Data System and Instant Messaging, install push and pull access control lists, manage Exchange data flow, create, update, and apply WLAN and VPN configuration sets, set up SNMP traps, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, validate, repair, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network requirements analysis, system design, roll-out strategy and implementation, performance optimization, design of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to design a mobile wireless solution that fits within your IT budget and supports your business plans. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration model and hardware products meet your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software editions, server hardware and storage, network design, and application set up.

To maximize system protection, Progent's BlackBerry expert can help your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security specialists to perform company-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry environment.

Contact Progent for Help from a RIM BlackBerry-Certified Consultant
In order to contact Progent about engineering support for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.