Wireless Consulting

Consulting Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time one of the most popular solutions for maintaining mobile connectivity to email, scheduling, web applications, and other vital business data. Progent offers Brooklyn, New York companies support from BlackBerry-premier consultants who can help organizations to maintain their BlackBerry environments or migrate efficiently to a modern smartphone platform.

As the sophistication of small company IT technology has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has become the norm for organizations regardless of size, successful integration and maintenance of BlackBerry solutions has become more difficult. To address areas like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small organizations often turn to external support firms who offer expertise in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier engineers who can assist small businesses to plan, administer, and repair BlackBerry-based solutions economically and effectively, doing away with the necessity for an internal BlackBerry technology expert and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, coupled with Progent's proven online support model, gives small businesses an economical solution for integrating RIM BlackBerry products productively into their information network.

Progent's experts can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, set up streamlined management utilities so you can monitor and control BlackBerry smartphones throughout your business, recommend security policies that are right for your business, develop custom wireless software, and make sure that your network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored rapidly and safely.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Consulting and Technical Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies administration and support of RIM BlackBerry devices, providing a single platform for handling key tasks like device installation, updates, and retirement while also providing a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) delivers seamless communication between Microsoft Exchange, Novell GroupWise, or Domino email servers and BlackBerry users and supports remote synchronization.

BlackBerry BES Server features a wealth of data protection capabilities beginning with automatic encryption of information sent between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows excellent versatility in selecting levels of protection to meet the specific requirements of your environment. Progent's BlackBerry authorized engineers can help you to select powerful security features and enable them remotely. Examples of these wirelessly selectable security features are:

• Lock down a BlackBerry smartphone
• Wipe data from a missing device
• Lock out Bluetooth functionality
• Enable built-in defenses against malware

BES Server also provides flexibility in determining how to prevent mobile users from loading or executing unsafe or prohibited software. Progent can assist you to select blocking techniques such as:

• List exactly which programs are allowed on the device
• Prevent third-party programs from allocating persistent storage on the BlackBerry device
• Select what functions third-party programs can access on the smartphone
• Limit the types of access third-party software running on the BlackBerry smartphone can establish
• Prevent all external applications from being loaded or executed on the smartphone

Progent's Online BlackBerry-premier Technical Support is Fast and Economical
For companies in Brooklyn, New York who need fast and affordable access to a qualified BlackBerry support professional, Progent provides efficient online help from a seasoned support team who have provided network solutions to organizations in every state in the U.S. (Refer to Progent's client testimonials.)

Remote consulting services avoids travel expense and allows consultants to solve technical issues rapidly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in all BlackBerry technologies and offer professional help in fields including resolving synchronization issues, deploying BlackBerry Enterprise Server, and designing a secure, fault-tolerant network architecture for BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry device users on Microsoft Exchange and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, manage Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, repair, and document a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology requirements analysis, solution design, roll-out planning and execution, performance tuning, design of a fault-tolerant environment, information backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to design a wireless system that fits within your IT budget and supports your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist you to decide which administration approach and hardware products match your requirements, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning options for software editions, processors and mass storage, network topology, and application configuration.

To maximize network protection, Progent's BlackBerry-certified expert can assist your company to select and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to run network-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.

Call or Email Progent for Support from a BlackBerry-Qualified Consultant
If you wish to contact Progent about engineering support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.