Wireless Consulting

Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless PDAs were at one time one of the most successful products for achieving anytime-anywhere connectivity to messaging, calendars, web applications, and other critical business information. Progent offers Brooklyn, New York businesses the expertise of BlackBerry-certified consultants who can assist businesses to maintain their BlackBerry deployments or migrate smoothly to a current smartphone platform.

As the complexity of small business IT technology has increased, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the norm for organizations regardless of size, effective deployment and maintenance of BlackBerry technology has become increasingly difficult. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small organizations often turn to outside consulting firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to design, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, eliminating the requirement for an in-house BlackBerry solutions specialist and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, combined with Progent's efficient online service delivery model, gives small businesses an economical alternative for incorporating BlackBerry technology productively into their business information network.

Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and email systems function optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined management utilities so you can monitor and support BlackBerry smartphones throughout your business, define security policies that are right for your business, develop custom wireless applications, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

BlackBerry Enterprise Server Integration Services
The BlackBerry Enterprise Server (BES) offers businesses a centralized and secure source for incorporating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry BES Server allows wireless BlackBerry users to access Microsoft Exchange Server, Domino, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to achieve data consistency for applications like calendars, contact lists, tasks, instant messaging, and custom business software. Due to BlackBerry BES Server integration with Microsoft Exchange, mobile workers with BlackBerry smartphones have effortless access to Exchange messages and to instant messaging-aware applications via Microsoft Office Live Communications Server and Lync Server 2010 support.

Progent's BlackBerry-premier engineers can show you how to plan, implement, and maintain BlackBerry Enterprise Server (BES) so that you optimize the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.

Progent's Remote BlackBerry-certified Support is Quick and Affordable
For companies in Brooklyn, New York who require quick and economical help from a qualified RIM BlackBerry support expert, Progent delivers effective remote help from a seasoned support staff who have delivered IT solutions to companies in each state in the United States. (See Progent's customer testimonials.)

Online support avoids travel expense and lets engineers fix technical issues quickly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry solutions and can provide expert support in fields such as fixing synchronization problems, deploying BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant network architecture for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out common technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's certified experts can in addition assist you to troubleshoot a wide range of issues associated with synchronization, handset recognition, messaging reconciliation, web browsing, wireless connections, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote technical assistance for small business networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support costs at a minimum and, by resolving issues promptly, optimizes the output of your BlackBerry users.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and produce documentation for a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements assessment, solution design, roll-out planning and implementation, performance tuning, configuration of a high-availability environment, information backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to create a mobile wireless system that fits within your IT budget and aligns with your business plans. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help you to determine which administration model and equipment match your requirements, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions about options for software editions, server hardware and storage, network architecture, and application set up.

To optimize network protection, Progent's BlackBerry-certified expert can assist you to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security specialists to run network-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.

Call or Email Progent to Get Support from a BlackBerry-Certified Professional
To get in touch with Progent about technical help for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.