Wireless Consulting Services

Consulting Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most popular products for maintaining location-independent access to email, scheduling, web-based programs, and other critical business information. Progent can provide Brooklyn, New York companies support from BlackBerry-certified experts who can help businesses to manage existing BlackBerry environments or migrate efficiently to a current smartphone solution.

As the sophistication of small company networks has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the standard for businesses regardless of size, effective integration and maintenance of BlackBerry technology has grown more challenging. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small businesses often turn to outside consulting firms who offer expertise in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry environments affordably and effectively, dispensing with the need for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's proven remote service delivery model, provides small companies a budget-friendly solution for integrating BlackBerry technology productively into their information system.

Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, configure streamlined administration utilities to enable you to monitor and support BlackBerry smartphones across your business, define security policies that make sense for your company, develop custom wireless applications, and ensure that your network infrastructure is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

BlackBerry Enterprise Server (BES) Consulting Support
The BlackBerry Enterprise Server gives companies a centralized and safe mechanism for incorporating BlackBerry wireless devices into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry users to access Microsoft Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for applications like schedules, contact lists, to-do lists, notes, and specialized business programs. Due to BlackBerry BES Server support for Exchange Server, users carrying BlackBerry handsets can have effortless access to Exchange messages and to instant messaging-capable software through Microsoft Office Live Communications Server and Microsoft Lync Server integration.

Progent's BlackBerry-certified engineers can show you how to plan, implement, and maintain BlackBerry BES Server so you can improve the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the cost of supporting mobile workers.

Expert BlackBerry Consulting and Technical Support Services Offered Remotely from Progent
Progent's certified BlackBerry engineers are available remotely to provide prompt assistance to businesses in the Brooklyn region or throughout New York. Progent's experienced remote consulting team has helped businesses solve network problems and cut support costs in each state in the United States and established a substantial following of satisfied customers. (Refer to Progent's customer testimonials.)

Progent can provide remote help for a wide selection of technologies associated with BlackBerry software and devices including synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and strengthening wireless security. Important RIM BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform common support functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, changing user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified experts can in addition assist your business to troubleshoot a wide array of issues concerning synchronization, handset detection, messaging reconciliation, web access, mobile connections, IM, PC software installation, and Desktop Redirector.

As a top innovator in providing countrywide remote help for small office IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry technical support expenses at a minimum and, by solving problems quickly, optimizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can show you how to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures such as troubleshooting enterprise activation issues, registering and deleting BlackBerry device clients, setting activation passwords, implementing over-the-air software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry-certified consultants can also help you to operate management software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and assist your company to define and install sensible security configurations.

Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange Server architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Exchange Server.

Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Specialist
If you wish to contact Progent about engineering assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.