Wireless Consulting Services

Consulting Support Services for BlackBerry Environments
BlackBerry wireless PDAs were at one time among the most popular products for maintaining anytime-anywhere connectivity to email, scheduling, web programs, and other critical business information. Progent can provide Brooklyn, New York companies support from BlackBerry-certified consultants who can assist businesses to manage their BlackBerry deployments or migrate efficiently to a modern smartphone solution.

As the sophistication of small business IT technology has expanded, and as the need for world-class security, reliability, and recoverability has grown to be the standard for organizations of any size, effective integration and support of RIM BlackBerry solutions has become increasingly difficult. To deal with areas such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small businesses often turn to external support firms who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to design, administer, and repair BlackBerry-based solutions affordably and efficiently, dispensing with the requirement for an internal BlackBerry technology expert and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's proven online support capabilities, gives small companies an economical alternative for integrating BlackBerry technology seamlessly into their information network.

Progent's engineers can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and messaging systems operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, configure streamlined administration tools to help you track and control BlackBerry smartphones throughout your company, define security policies that are right for your company, develop custom wireless software, and ensure that your network architecture is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored quickly and safely.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Technical Expertise for BlackBerry BES Server
Research in Motion's advanced platform for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software enables Microsoft Exchange, Lotus Domino, or Novell GroupWise clients to send and receive emails that are encrypted during transit to provide optimum data protection. BlackBerry Enterprise Server also streamlines a wide selection of key administrative jobs ranging from BlackBerry setup and upgrades to mobile security and high availability.

Progent's BlackBerry-premier engineers can help you use BlackBerry Enterprise Server to do basic jobs such as:

• Deploy and manage applications
• Plan smartphone, application, and IT policy updates
• Update BlackBerry device software remotely
• Manage user and group configurations with BlackBerry's extensive selection of policies

Progent's BlackBerry-premier engineers can also assist you to utilize BES Server to implement key procedures not supported by the less advanced BlackBerry BES Server Express. These procedures include:

• Configure and support BlackBerry's high-availability infrastructure using virtual servers
• Install BlackBerry devices wirelessly
• Set specialized management roles
• Automatically track and report on the integrity of your system

Progent's Remote BlackBerry-premier Support is Quick and Economical
For companies in Brooklyn, New York who require quick and economical help from a certified BlackBerry support expert, Progent delivers effective online help from a seasoned network support staff who have provided network solutions to companies in each state in the country. (See Progent's client testimonials.)

Online consulting services eliminates travel expense and enables specialists to fix technical issues quickly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in the entire range of BlackBerry solutions and can provide professional support in fields such as troubleshooting synchronization issues, configuring BlackBerry Enterprise Server (BES), and creating a secure, fault-tolerant system infrastructure for RIM BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network needs assessment, solution architecture, deployment strategy and execution, performance optimization, design of a fault-tolerant environment, information backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to create a mobile wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry BES Server, help your organization to determine which administration approach and equipment meet your needs, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions concerning alternatives for software versions, server hardware and mass storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry consultant can help your company to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security engineers to perform network-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and remove BlackBerry device users on Exchange Server and Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, apply permissions, set up the MDS and IM, install push and pull access control lists, control Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to get in touch with Progent about professional expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.