Mobile Expertise

Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most successful products for maintaining anytime-anywhere connectivity to email, calendars, web-based applications, and other critical business information. Progent can provide Brooklyn, New York businesses the services of BlackBerry-certified consultants who can assist businesses to manage existing BlackBerry deployments or transition smoothly to a modern smartphone solution.

As the sophistication of small company IT technology has increased, and as the need for world-class security, reliability, and recoverability has become the norm for companies regardless of size, successful integration and support of RIM BlackBerry technology has grown increasingly challenging. To handle areas like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small organizations frequently resort to external support professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small businesses to design, administer, and troubleshoot BlackBerry solutions economically and effectively, eliminating the requirement for an internal BlackBerry solutions expert and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This range of experience, combined with Progent's efficient remote support model, provides small companies an affordable solution for incorporating RIM BlackBerry technology productively into their information system.

Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to enable you to monitor and support BlackBerry smartphones across your business, recommend security policies that are right for your company, customize wireless applications, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered rapidly and safely.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

BlackBerry Enterprise Server Consulting and Technical Help
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe mechanism for integrating BlackBerry wireless devices into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to access Exchange Server, Lotus, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for collaborative programs such a schedules, address books, tasks, IM, and specialized business programs. Thanks to BlackBerry Enterprise Server integration with Exchange, mobile workers with BlackBerry handsets have push-based access to Exchange email and to IM-aware applications through Microsoft Live Communications Server and Lync Server support.

Progent's BlackBerry-premier engineers can help you design, configure, and support BlackBerry Enterprise Server (BES) so you can maximize the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the cost of maintaining mobile workers.

Expert RIM BlackBerry Consulting Support Services Available Online from Progent
Progent's authorized RIM BlackBerry support specialists are available by phone to deliver expert assistance to businesses in the Brooklyn region or anywhere in New York. Progent's seasoned online technical support team has helped businesses solve computer problems and cut support expenses in each state in the country and established a large following of loyal customers. (Refer to Progent's client testimonials.)

Progent offers remote help for a broad array of technologies associated with RIM BlackBerry software and devices such as synchronization, configuration with Exchange Server, setting up BlackBerry BES Server, and strengthening mobile security. Major BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform basic support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, modifying user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company email software. Progent's seasoned service professionals can in addition help you to resolve a broad array of issues associated with synchronization, device detection, email reconciliation, web access, wireless connectivity, IM, workstation application installation, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide online help for small business IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile support costs low and, by solving issues promptly, improves the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can show you how to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks such as resolving enterprise activation issues, adding and removing BlackBerry smartphone clients, activating passwords, implementing over-the-air program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also assist you to operate management tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using wireless LANs for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and assist your company to define and implement appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest version of Microsoft Exchange.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Exchange data flow, create, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Consultant
In order to ask Progent about engineering expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.