Wireless Technology Consulting

Consulting Support for BlackBerry Technology
BlackBerry wireless smartphones were once one of the most successful solutions for maintaining location-independent access to email, calendars, web applications, and other vital business information. Progent can provide Brooklyn, New York companies the services of BlackBerry-premier experts who can help organizations to manage existing BlackBerry deployments or migrate efficiently to a modern smartphone solution.

As the complexity of small business networks has increased, and as the need for world-class security, reliability, and disaster recovery has grown to be the norm for businesses of all sizes, effective integration and maintenance of BlackBerry technology has become more difficult. To deal with areas like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small organizations often turn to external consulting professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can help small organizations to design, administer, and repair BlackBerry-based environments economically and effectively, eliminating the necessity for an in-house BlackBerry solutions expert and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, combined with Progent's proven remote service delivery model, gives small companies a budget-friendly solution for incorporating BlackBerry technology seamlessly into their information network.

Progent's consultants can help you with SQL Server 2019 integration support, SQL Server 2016 management support, and Exchange Server setup so that your data and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can monitor and control BlackBerry devices throughout your company, recommend security policies that make sense for your company, develop custom mobile software, and ensure that your network architecture is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be restored quickly and thoroughly.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Consulting and Technical Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies administration and support of RIM BlackBerry devices, offering a single platform for handling key jobs such as device installation, upgrades, and retirement and also providing a strong foundation for security and fault tolerance. BlackBerry Enterprise Server delivers transparent communication between Microsoft Exchange, Novell GroupWise, or Domino messaging servers and BlackBerry smartphones and supports remote synchronization.

BES Server provides a wealth of security options beginning with automatic data encryption of information transmitted between a BlackBerry device and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also allows great versatility in adjusting degrees of protection to meet the special needs of your environment. Progent's BlackBerry authorized engineers can help your company to choose advanced security features and activate them remotely. Examples of these over-the-air selectable security features are:

• Lock down a smartphone
• Erase data from a missing or stolen device
• Lock out Bluetooth
• Activate built-in defenses against malicious attacks

BES Server also provides versatility in selecting ways to keep users from loading or running unsafe or prohibited code. Progent can help you to select protective processes such as:

• List exactly which applications are permitted on the device
• Prevent external programs from using persistent storage on the smartphone
• Determine which functions third-party programs can use on the BlackBerry smartphone
• Limit the types of connections external software running on the BlackBerry smartphone can establish
• Prevent all third-party programs from being installed or run on the BlackBerry device

Some Ways That Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to architecting mobile workforce solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, troubleshoot, and document a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and network requirements analysis, solution architecture, deployment strategy and implementation, performance tuning, design of a high-availability environment, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to create a wireless solution that fits within your information technology budget and supports your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, help you to determine which administration approach and hardware products match your needs, and evaluate your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart choices concerning alternatives for software editions, processors and mass storage, network topology, and application set up.

To maximize system protection, Progent's BlackBerry consultant can assist your company to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security engineers to run company-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified engineer has expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to install and remove BlackBerry smartphone users on Exchange Server and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, deploy push and pull access control lists, control Microsoft Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry engineer can support your BlackBerry technology in a number of settings such as Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent for Assistance from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about technical help for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.