Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware requires time to steal its way through a target network. Because of this, ransomware attacks are typically launched on weekends and late at night, when IT staff are likely to take longer to become aware of a penetration and are least able to organize a quick and forceful defense. The more lateral progress ransomware can make within a victim's system, the longer it will require to restore core IT services and scrambled files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to help organizations to carry out the urgent first step in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineers can help organizations in the Brooklyn area to locate and isolate breached servers and endpoints and protect clean assets from being penetrated.
If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Brooklyn
Modern strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and infiltrate any accessible system restores. Files synchronized to the cloud can also be impacted. For a poorly defended environment, this can make automated recovery nearly impossible and basically throws the datacenter back to the beginning. So-called Threat Actors, the cybercriminals behind a ransomware attack, insist on a ransom payment in exchange for the decryption tools needed to unlock scrambled files. Ransomware attacks also try to exfiltrate information and hackers require an additional payment in exchange for not posting this data or selling it. Even if you can rollback your system to an acceptable date in time, exfiltration can pose a major issue according to the nature of the downloaded information.
The recovery work after a ransomware penetration involves several crucial stages, the majority of which can proceed in parallel if the response workgroup has a sufficient number of people with the necessary skill sets.
- Containment: This urgent initial response requires arresting the lateral progress of ransomware across your IT system. The longer a ransomware attack is permitted to run unchecked, the longer and more costly the restoration effort. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery engineers. Containment processes consist of isolating affected endpoint devices from the rest of network to block the contagion, documenting the environment, and protecting entry points.
- Operational continuity: This covers bringing back the IT system to a basic useful degree of capability with the shortest possible downtime. This effort is typically the highest priority for the targets of the ransomware attack, who often see it as a life-or-death issue for their business. This activity also demands the widest array of IT skills that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, office and line-of-business applications, network architecture, and safe endpoint access management. Progent's recovery experts use advanced collaboration tools to coordinate the multi-faceted recovery process. Progent appreciates the importance of working quickly, continuously, and in concert with a client's managers and network support group to prioritize tasks and to put essential services back online as fast as possible.
- Data restoration: The effort required to recover files impacted by a ransomware assault depends on the state of the network, how many files are affected, and what restore techniques are needed. Ransomware assaults can take down pivotal databases which, if not carefully shut down, may need to be reconstructed from scratch. This can include DNS and AD databases. Exchange and SQL Server depend on AD, and many financial and other business-critical platforms depend on SQL Server. Often some detective work may be required to locate clean data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on employees' desktop computers and notebooks that were off line during the ransomware attack.
- Deploying advanced antivirus/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's machine learning technology to give small and mid-sized companies the benefits of the same anti-virus tools deployed by some of the world's largest enterprises including Walmart, Citi, and Salesforce. By providing real-time malware filtering, identification, mitigation, repair and analysis in one integrated platform, ProSight Active Security Monitoring reduces total cost of ownership, simplifies administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent is experienced in negotiating ransom settlements with hackers. This calls for working closely with the ransomware victim and the insurance carrier, if there is one. Activities consist of determining the type of ransomware involved in the assault; identifying and establishing communications the hacker persona; verifying decryption tool; deciding on a settlement amount with the ransomware victim and the cyber insurance provider; establishing a settlement amount and schedule with the TA; checking compliance with anti-money laundering sanctions; carrying out the crypto-currency payment to the TA; receiving, learning, and operating the decryptor tool; troubleshooting decryption problems; building a pristine environment; mapping and reconnecting datastores to reflect precisely their pre-attack condition; and reprovisioning machines and services.
- Forensics: This process is aimed at uncovering the ransomware assault's progress across the targeted network from beginning to end. This audit trail of the way a ransomware assault progressed through the network helps you to assess the impact and uncovers vulnerabilities in rules or processes that need to be rectified to avoid later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to check for anomalies. Forensic analysis is commonly assigned a high priority by the cyber insurance provider. Since forensics can take time, it is critical that other key recovery processes such as operational resumption are performed concurrently. Progent has a large roster of IT and security professionals with the skills needed to carry out the work of containment, business continuity, and data recovery without disrupting forensics.
Progent has provided online and onsite IT services throughout the U.S. for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes professionals who have earned high-level certifications in core technologies including Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications such as CISA, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial management and ERP applications. This scope of skills gives Progent the ability to identify and consolidate the undamaged parts of your IT environment after a ransomware attack and reconstruct them quickly into an operational system. Progent has collaborated with top insurance carriers including Chubb to help businesses clean up after ransomware assaults.
Contact Progent for Ransomware Recovery Consulting Services in Brooklyn
For ransomware system restoration services in the Brooklyn area, phone Progent at 800-462-8800 or visit Contact Progent.