Besides providing rapid contact with top-tier IT professionals and subject matter experts to help Brooklyn, New York organizations with specific IT issues or longer-term projects, Progent can provide short-term supplemental staffing to deal with more broadly defined services such as desktop help, network management, and Help Desk call center services. Temporary staffing can help organizations to deal with planned or surprise surges in demand for network personnel, which may result from situations such as mergers and acquisitions, data center relocation, technology upgrades, business process changes like work-from-home, disaster recovery, seasonal variations, or regulatory changes. Temporary IT staff augmentation can also cover gaps resulting from the loss of in-house staff members due to vacations, health issues, termination, or other reasons.

Benefits of Progent's Temporary IT Staffing Program
Progent's temporary staffing services offer businesses the flexibility to respond to increases in demand for IT personnel without being saddled with the expense and delays that come with vetting and recruiting reliable IT personnel and without the risk of increasing your in-house head count.

Important features of Progent's temporary supplemental staffing services include:

  • Fast access to seasoned IT professionals
  • Simple engagement, termination, and re-engagement of services
  • Seamless extension of your in-house network support team
  • Full documentation of all services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved fast
  • Close relationship with a top-level, full-spectrum source for IT support
Progent's Shared Center Program
Progent's co-managed Call Center service is a proven flexible staff expansion alternative that enables IT groups to divide the responsibilities of Help Desk support transparently between their in-house network staff and Progent's extensive pool of IT support experts. Working as a transparent extension of your full-time Call Center, Progent's shared Help Desk Call Center service is a collaborative service solution based on by the leading group professional services (PSA) platform for streamlining, service requests, ticketing, assigning ownership, tracking progress, and generating documentation.

Why Choose Progent?
Progent has 20 years of experience delivering online and onsite network services for organizations across the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity experts have earned advanced certifications including CISSP, CISM, and GIAC. Find out more about Progent's industry certifications.

Progent's Areas of Expertise for Brooklyn, New York Organizations
Progent's veteran roster of certified consultants and technical experts offers Brooklyn, New York companies a wide array of online consulting and troubleshooting services. Practice areas covered under Progent's consulting program for IT service firms include:

Contact Progent for Temporary Staff Augmentation for Brooklyn, New York Organizations
To find out more details about Progent's short-term staff augmentation services for Brooklyn, New York organizations, call 800-993-9400 or visit Contact Progent.