Besides offering rapid access to guidance from top-tier network professionals and subject matter experts (SMEs) to help Brooklyn, New York companies to resolve discrete IT issues or longer-term projects, Progent offers temporary supplemental staffing to deal with more generalized services such as PC support, network management, and Help Desk response. Short-term staffing makes it possible for businesses to respond to expected or unplanned surges in the need for IT personnel, which may be caused by scenarios like company mergers, data center moves, platform upgrades, paradigm shifts like work-from-home, disaster recovery, busy seasons, or new regulations. Short-term IT staff augmentation can also cover gaps resulting from the absence of in-house IT personnel because of vacations, illness, termination, etc.

Benefits of Progent's Temporary IT Staffing Services
Progent's temporary staffing services offer businesses the versatility to respond to surges in demand for network personnel without dealing with the costs and hassle associated with identifying and hiring appropriate IT personnel and without the burden of adding to your in-house staff size.

Key features of Progent's temporary supplemental staffing services include:

  • Rapid availability of proven network professionals
  • Easy engagement, cessation, and resumption of services
  • Seamless augmentation of your full-time network support team
  • Full reporting of services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
  • Strong working relationship with a world-class, full-spectrum resource for network support
Progent's Co-managed Help Desk Service
Progent's co-managed Help Desk Call Center program is a proven flexible staff expansion option that enables IT groups to share the work of Help Desk support seamlessly between their internal IT personnel and Progent's extensive team of IT support specialists. Working as a transparent supplement of your full-time Call Center, Progent's shared Help Desk Call Center program is a joint support alternative powered by the leading shared professional services (PSA) platform for streamlining, service requests, generating tickets, assigning ownership, tracking progress, and generating documentation.

Why Choose Progent?
Progent has two decades of background providing online and onsite IT services for businesses throughout the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance experts hold top certifications including CISSP-ISSAP, CISA, and GIAC. Learn more details about Progent's technology certifications.

Progent's Practice Areas for Brooklyn, New York Businesses
Progent's seasoned roster of certified consultants and technical experts can provide Brooklyn, New York organizations a wide range of online consulting and troubleshooting expertise. Areas of expertise covered under Progent's consulting program for IT service providers include:

Contact Progent for Temporary IT Staffing for Brooklyn, New York Organizations
To learn more about Progent's short-term staff augmentation services for Brooklyn, New York businesses, call 800-993-9400 or visit Contact Progent.