Besides providing fast access to guidance from high-level network professionals and subject matter experts to help Brooklyn, New York businesses with discrete IT issues or strategic projects, Progent can provide short-term staff augmentation to deal with more broadly defined assistance like desktop support, network administration, and Help Desk response. Short-term staffing can help businesses to respond to planned or unexpected surges in the need for network personnel, which may be caused by scenarios like company mergers, site moves, platform migration, business process changes like telecommuting, disaster response, seasonal variations, or new regulations. Temporary staffing can also fill gaps left by the absence of in-house IT personnel because of scheduled vacations, illness, termination, etc.

Advantages of Progent's Temporary Staffing Services
Progent's short-term supplemental staffing services give organizations the ability to respond to surges in requirements for IT services without dealing with the costs and delays that come with reviewing and recruiting appropriate technical personnel and without the burden of adding to your in-house staff size.

Key features of Progent's temporary staffing services include:

  • Fast availability of seasoned network professionals
  • Easy initiation, termination, and resumption of services
  • Transparent extension of your full-time IT team
  • Full reporting of services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled fast
  • Strong working relationship with a world-class, full-service resource for network support
Progent's Co-managed Help Desk Call Center Service
Progent's co-managed Help Desk service is a specialized on-going staff expansion option that enables IT groups to share the work of Help Desk support transparently between their in-house IT personnel and Progent's nationwide pool of technical support experts. Acting as a transparent supplement of your full-time Help Desk, Progent's co-managed Help Desk program is a joint support alternative powered by the leading group professional services tool for streamlining, service requests, generating tickets, assigning ownership, tracking responses, and generating documentation.

Why Choose Progent?
Progent has two decades of experience providing remote and on-premises IT expertise for organizations of all sizes throughout the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants have earned advanced certifications including CISSP-ISSAP, CISM, and GIAC. Find out more about Progent's industry certifications.

Progent's Areas of Expertise for Brooklyn, New York Companies
Progent's nationwide team of certified consultants offers Brooklyn, New York organizations a broad array of online consulting and debugging expertise. Areas of expertise covered under Progent's consulting program for IT service providers include:

Contact Progent for Short-Term IT Staffing for Brooklyn, New York Companies
To find out more about Progent's temporary staff augmentation services for Brooklyn, New York businesses, call 800-993-9400 or visit Contact Progent.