In addition to providing fast access to high-level network consultants and subject matter experts to assist Brooklyn, New York companies with specific technical problems or strategic projects, Progent offers short-term staff augmentation to deliver more generalized assistance like desktop help, IT administration, and Help Desk services. Short-term staffing can help organizations to respond to planned or unplanned increases in demand for IT personnel, which may result from scenarios such as mergers and acquisitions, data center relocation, platform migration, business process changes like telecommuting, disaster response, busy seasons, or new regulations. Temporary staffing can also fill gaps caused by the absence of in-house IT personnel due to vacations, health issues, resignation, etc.
Advantages of Progent's Temporary Staff Augmentation Program
Progent's short-term supplemental staffing services give businesses the ability to react to surges in requirements for IT personnel without being saddled with the costs and hassle associated with vetting and recruiting professional technical personnel and without the burden of adding to your permanent head count.
Key aspects of Progent's short-term supplemental staffing services include:
Progent's Co-managed Help Desk Call Center Program
- Fast availability of seasoned network professionals
- Easy engagement, termination, and resumption of services
- Transparent augmentation of your full-time IT team
- Comprehensive reporting of all services performed
- Available escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved promptly
- Close relationship with a world-class, full-service resource for IT support
Progent's shared Help Desk service is a specialized on-going staff augmentation option that enables IT organizations to divide the responsibilities of Help Desk Call Center support seamlessly between their in-house IT staff and Progent's extensive team of IT support experts. Acting as a seamless extension of your full-time Help Desk, Progent's co-managed Help Desk program is a collaborative support solution powered by the industry's leading group professional services (PSA) platform for streamlining, service requests, generating tickets, assigning ownership, monitoring progress, and generating management reports.
Why Choose Progent?
Progent has 20 years of background providing online and on-premises network services for businesses across the U.S. Progentís IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance consultants have earned advanced certifications including ISSAP, CISM, and GIAC. Learn more about Progent's industry certifications.
Progent's Areas of Expertise for Brooklyn, New York Businesses
Progent's veteran roster of certified consultants offers Brooklyn, New York companies a broad range of remote technical guidance and troubleshooting services. Practice areas covered under Progent's consulting program for IT service organizations include:
Contact Progent for Temporary IT Staffing for Brooklyn, New York Businesses
To learn more about Progent's temporary supplemental staffing services for Brooklyn, New York companies, call 800-993-9400 or visit Contact Progent.