Besides offering rapid contact with top-tier IT professionals and subject matter experts (SMEs) to assist Brooklyn, New York businesses to resolve discrete technical problems or longer-term initiatives, Progent can provide short-term staffing to deliver more broadly defined services such as desktop support, IT administration, and Help Desk services. Short-term staffing makes it possible for businesses to respond to planned or unplanned peaks in the need for IT services, which may be caused by situations such as mergers and acquisitions, site relocation, technology migration, business process changes like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Temporary supplemental staffing can also cover gaps left by the loss of in-house IT personnel due to scheduled vacations, illness, resignation, or other reasons.

Benefits of Progent's Temporary IT Staffing Services
Progent's short-term supplemental staffing services offer organizations the ability to respond to surges in requirements for IT personnel without being saddled with the expense and hassle that come with identifying and recruiting reliable technical help and without the risk of increasing your in-house head count.

Important features of Progent's temporary staffing services include:

  • Fast availability of reliable network professionals
  • Easy engagement, termination, and resumption of services
  • Seamless extension of your in-house IT staff
  • Comprehensive reporting of all services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved promptly
  • Close relationship with a world-class, full-spectrum resource for IT expertise
Progent's Shared Center Service
Progent's shared Help Desk Call Center service is a proven flexible staff expansion option that allows IT organizations to divide the responsibilities of Call Center support seamlessly between their full-time IT personnel and Progent's extensive pool of IT support specialists. Working as a seamless extension of your full-time Help Desk, Progent's shared Help Desk Call Center service is a joint support alternative powered by the leading shared professional services platform for streamlining, service requests, generating tickets, assigning ownership, tracking progress, and generating management reports.

Why Choose Progent?
Progent has two decades of background delivering online and on-premises IT expertise for organizations of all sizes throughout the U.S. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts hold advanced certifications including ISSAP, CISA, and GIAC. Learn more details about Progent's industry certifications.

Progent's Practice Areas for Brooklyn, New York Companies
Progent's seasoned roster of certified engineers can provide Brooklyn, New York businesses a wide array of remote consulting and debugging services. Areas of expertise offered under Progent's consulting program for network service organizations include:

Contact Progent for Temporary IT Staffing for Brooklyn, New York Organizations
To find out more details about Progent's short-term staff augmentation services for Brooklyn, New York organizations, call 800-993-9400 or visit Contact Progent.