Besides offering fast access to guidance from high-level IT consultants and subject matter experts (SMEs) to assist Brooklyn, New York organizations with discrete technical problems or longer-term projects, Progent offers short-term staffing to deliver more generalized assistance such as PC support, IT administration, and Help Desk services. Short-term staffing makes it possible for organizations to deal with planned or unplanned increases in the need for IT services, which may result from scenarios like mergers and acquisitions, site relocation, technology upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or new compliance requirements. Short-term staffing can also fill voids resulting from the absence of in-house IT personnel due to vacations, health issues, resignation, or other reasons.

Advantages of Progent's Temporary Staffing Program
Progent's temporary staff augmentation services offer organizations the flexibility to respond to increases in demand for IT personnel without being saddled with the expense and delays that come with vetting and recruiting appropriate IT help and without the risk of adding to your permanent head count.

Key features of Progent's short-term supplemental staffing services include:

  • Rapid availability of reliable IT professionals
  • Simple initiation, termination, and resumption of services
  • Seamless extension of your in-house IT team
  • Comprehensive reporting of services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved promptly
  • Strong working relationship with a top-level, full-service resource for IT expertise
Progent's Co-managed Help Desk Call Center Program
Progent's shared Help Desk program is a specialized flexible staff augmentation option that enables IT groups to share the responsibilities of Help Desk Call Center support transparently between their internal IT staff and Progent's nationwide pool of technical support experts. Working as a seamless supplement of your full-time Help Desk, Progent's co-managed Call Center service is a joint support alternative powered by the industry's leading group professional services platform for streamlining, service calls, generating tickets, assigning responsibility, tracking progress, and generating documentation.

Why Choose Progent?
Progent has 20 years of background delivering online and on-premises network services for businesses throughout the U.S. Progent's engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance experts have earned top certifications including CISSP-ISSAP, CISM, and CRISC. Learn more details about Progent's certifications.

Progent's Areas of Expertise for Brooklyn, New York Companies
Progent's nationwide roster of certified consultants and technical experts can provide Brooklyn, New York companies a broad range of remote technical guidance and troubleshooting services. Practice areas offered under Progent's reseller program for IT service providers include:

Contact Progent for Temporary IT Staffing for Brooklyn, New York Businesses
To find out more details about Progent's short-term staff augmentation services for Brooklyn, New York companies, call 800-993-9400 or visit Contact Progent.