Brooklyn Expertise
IT Staff Temps for Network Support Teams
In addition to providing rapid access to guidance from top-tier IT consultants and subject matter experts to help Brooklyn, New York companies to resolve specific technical issues or strategic initiatives, Progent can provide short-term staffing to deliver more generalized assistance like desktop help, IT administration, and Help Desk call center services. Short-term staffing makes it possible for organizations to respond to expected or unexpected surges in the need for network personnel, which may result from situations such as mergers and acquisitions, data center relocation, platform migration, business process changes like telecommuting, disaster response, busy seasons, or regulatory mandates. Short-term staffing can also fill voids left by the absence of in-house staff members due to scheduled vacations, health issues, resignation, etc.
Advantages of Progent's Short-Term Staffing Program Progent's temporary supplemental staffing services offer organizations the flexibility to react to increases in demand for network services without dealing with the expense and hassle that come with identifying and hiring professional technical help and without the risk of increasing your in-house staff size.
Important aspects of Progent's short-term supplemental staffing services include:
- Fast access to seasoned network pros
- Simple initiation, cessation, and re-engagement of services
- Seamless extension of your in-house IT staff
- Full reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
- Strong working relationship with a top-level, full-spectrum source for IT support
Progent's shared Call Center program is a specialized flexible staff expansion option that enables IT groups to share the work of Help Desk Call Center support seamlessly between their full-time IT personnel and Progent's extensive pool of IT support experts. Acting as a seamless supplement of your full-time Help Desk, Progent's co-managed Help Desk service is a collaborative support alternative powered by the industry's leading shared professional services (PSA) tool for managing, service requests, generating tickets, assigning responsibility, tracking progress, and generating management reports.
Why Choose Progent?
Progent has two decades of experience delivering remote and onsite network expertise for businesses throughout the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity experts hold top certifications including CISSP, CISM, and CRISC. Find out more about Progent's certifications.
Progent's Practice Areas for Brooklyn, New York Companies
Progent's nationwide roster of certified consultants offers Brooklyn, New York businesses a broad array of remote technical guidance and debugging expertise. Areas of expertise covered under Progent's reseller program for IT service firms include:
- Exchange 2019 Consulting
- Exchange 2016 Migration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 11 Migration Consulting
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Integration
- Active Directory and Azure AD Integration
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP Expertise
- Azure, Amazon AWS, Google Cloud Platform
- Remote IT Troubleshooting
- Work from Home Integration
- Cisco Network
- Juniper Networks Infrastructure
- Cisco Routers Troubleshooting
- Security and Compliance Monitoring
- Pentesting with NodeZero
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Configuration
- Call Center Outsourcing
- Desktop Support Services
- Data Center Support
- Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Development
- Virtualization Management
- Fast, Affordable .NET Software Development.
- Windows Hyper-V Deployment
- VMware vSphere and vCenter Configuration
- Citrix XenApp Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Support
- iPhone and Android Integration
- iPhone Support
- Google Android Smartphone Support
- Ransomware Defense and Recovery
- Data Backup/Restore Solutions
- Cisco IP Voice Technology and Video Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Site Assessments
Contact Progent for Short-Term IT Staffing for Brooklyn, New York Organizations
To learn more details about Progent's temporary supplemental staffing services for Brooklyn, New York businesses, call
An index of content::
Microsoft Entra Exchange Services
Microsoft Azure hybrid cloud solutions Consulting
Progent's consultants can assist you to plan and carry out an efficient move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services for both onsite and cloud assets.
Services UNIX
UNIX Specialists
If your office computer system combines Solaris technology with Microsoft Windows, Progent can assist you to incorporate your IT resources into a unified environment that permits all your OS platforms to run side by side for simple management, transparent information exchange, high availability, superior performance, and tight protection. Progent's Solaris and Windows coexistence assistance offerings include IT infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote network help and repair, on-site technical support, and Help Desk Call Center outsourcing.
ProSight Email Guard Content Filtering Specialists
Email Virus Signature Consultant
Progent's ProSight Email Guard uses the technology of top data security vendors to deliver centralized management and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard combines cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.
After Hours Polycom Telepresence Professional
Cisco Telepresence Consulting
Progent offers access to a senior specialist with extensive experience configuring, managing, and enhancing video conferencing platforms from leading vendors including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house IT support team, your Internet Service Provider, and your telepresence platform vendor to assist your organization increase the strategic value of your telepresence ecosystem.
Microsoft SQL Server 2008 Network Consulting
Microsoft Certified MS SQL Server 2008 Network Consultants
Progent's Microsoft-Premier SQL consultants offer a range of services to help small businesses to plan, implement, administer, and repair SQL 2008 systems so that they receive the optimum competitive benefit from this state-of-the-art database management technology. In addition, Progent can provide consulting expertise for system infrastructure, company-wide security, and custom software programming to increase the business advantage of your IT network.
Microsoft Teams online training Consultants
Microsoft Teams and AAD Consultant
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SMS Server Upgrade Online Technical Support
Microsoft SMS Consultant Services
Systems Management Server provides extra capability for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs reduce the overall operational expense of managing and deploying software products by making it simpler to copy system images, manage mobile devices, and operate management utilities. In addition to advising you about ways to save management costs by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT projects that cover processes that Feature Packs are intended to make more efficient. Progent's migration and update services can minimize spending and eliminate business disruption as you transition to new operating systems and programs. Progent's wireless engineers can help you develop efficient procedures and policies to manage PDAs and intelligent portable communication devices so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to develop a security plan that incorporates policies, procedures and IT products to keep your IT network safe.
Network Engineer Altaro VM Backup with Azure
Altaro VM Backup with Exchange Onsite Technical Support
Altaro VM Backup from Hornetsecurity provides small businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also enables cost-effective cloud backup to Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite services to help you to plan, install, optimize and troubleshoot a comprehensive backup/restore system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup technology.
24x7x365 802.11ac Remote Consulting
Consultants Wireless Link
Progent's Wireless Consulting Services provide a convenient, economical option for companies of any size to configure, manage, monitor and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
