Besides offering rapid access to top-tier network professionals and subject matter experts (SMEs) to help Brooklyn, New York businesses with specific IT problems or longer-term projects, Progent can provide short-term staffing to deliver more broadly defined services such as desktop help, IT management, and Help Desk services. On-demand staffing can help businesses to deal with planned or unplanned peaks in demand for IT personnel, which may result from situations such as company mergers, data center moves, technology migration, paradigm shifts like telecommuting, disaster recovery, busy seasons, or new compliance requirements. Temporary supplemental staffing can also cover gaps caused by the absence of in-house staff members because of vacations, illness, resignation, etc.

Benefits of Progent's Short-Term IT Staffing Services
Progent's short-term staff augmentation services offer organizations the ability to react to surges in requirements for network services without dealing with the costs and delays that come with reviewing and hiring appropriate technical help and without the risk of increasing your permanent head count.

Important aspects of Progent's temporary supplemental staffing services include:

  • Rapid availability of seasoned network pros
  • Easy initiation, termination, and re-engagement of services
  • Transparent extension of your full-time network support team
  • Full documentation of services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved fast
  • Strong working relationship with a world-class, full-spectrum source for network expertise
Progent's Co-managed Help Desk Service
Progent's shared Call Center service is a proven flexible staff expansion option that allows IT organizations to share the responsibilities of Help Desk Call Center support seamlessly between their full-time network staff and Progent's nationwide pool of IT support experts. Acting as a seamless supplement of your in-house Help Desk, Progent's shared Help Desk Call Center service is a collaborative support alternative powered by the leading shared PSA platform for managing, service calls, generating tickets, assigning responsibility, tracking responses, and generating management reports.

Why Choose Progent?
Progent has two decades of experience providing remote and onsite IT expertise for organizations of all sizes throughout the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants hold advanced certifications including CISSP-ISSAP, CISM, and GIAC. Find out more about Progent's industry certifications.

Progent's Practice Areas for Brooklyn, New York Businesses
Progent's veteran team of certified engineers can deliver Brooklyn, New York businesses a broad range of online consulting and debugging services. Practice areas covered under Progent's consulting program for IT service firms include:

Contact Progent for Temporary Staffing Services for Brooklyn, New York Organizations
To learn more details about Progent's short-term supplemental staffing services for Brooklyn, New York organizations, call 800-993-9400 or visit Contact Progent.