Brooklyn Specialists
IT Staffing for Computer Support Organizations
Besides offering rapid access to guidance from top-tier network professionals and subject matter experts (SMEs) to help Brooklyn, New York companies to resolve discrete IT issues or longer-term projects, Progent offers temporary supplemental staffing to deal with more generalized services such as PC support, network management, and Help Desk response. Short-term staffing makes it possible for businesses to respond to expected or unplanned surges in the need for IT personnel, which may be caused by scenarios like company mergers, data center moves, platform upgrades, paradigm shifts like work-from-home, disaster recovery, busy seasons, or new regulations. Short-term IT staff augmentation can also cover gaps resulting from the absence of in-house IT personnel because of vacations, illness, termination, etc.
Benefits of Progent's Temporary IT Staffing Services Progent's temporary staffing services offer businesses the versatility to respond to surges in demand for network personnel without dealing with the costs and hassle associated with identifying and hiring appropriate IT personnel and without the burden of adding to your in-house staff size.
Key features of Progent's temporary supplemental staffing services include:
- Rapid availability of proven network professionals
- Easy engagement, cessation, and resumption of services
- Seamless augmentation of your full-time network support team
- Full reporting of services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
- Strong working relationship with a world-class, full-spectrum resource for network support
Progent's co-managed Help Desk Call Center program is a proven flexible staff expansion option that enables IT groups to share the work of Help Desk support seamlessly between their internal IT personnel and Progent's extensive team of IT support specialists. Working as a transparent supplement of your full-time Call Center, Progent's shared Help Desk Call Center program is a joint support alternative powered by the leading shared professional services (PSA) platform for streamlining, service requests, generating tickets, assigning ownership, tracking progress, and generating documentation.
Why Choose Progent?
Progent has two decades of background providing online and onsite IT services for businesses throughout the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance experts hold top certifications including CISSP-ISSAP, CISA, and GIAC. Learn more details about Progent's technology certifications.
Progent's Practice Areas for Brooklyn, New York Businesses
Progent's seasoned roster of certified consultants and technical experts can provide Brooklyn, New York organizations a wide range of online consulting and troubleshooting expertise. Areas of expertise covered under Progent's consulting program for IT service providers include:
- Exchange Server 2019 Consulting
- Microsoft Exchange Server 2016 Migration
- Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Migration Consulting
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Integration
- Active Directory and MS Entra Integration
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Consulting
- Azure, AWS, Google Cloud
- Online IT Support
- Teleworker Support
- Cisco Network
- Juniper Technology
- Cisco Routers Expertise
- Security and Compliance Monitoring
- Business Continuity Preparedness
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Outsourcing
- Desktop Support Services
- Colocation Center Support
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Development
- Virtual Server Management
- Rapid, Affordable .NET Application Development.
- Windows Hyper-V Deployment
- VMware vSphere Configuration
- Citrix XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Expertise
- iPhone and Android Integration
- iPhone Integration
- Google Android Phone Integration
- Ransomware Defense and Recovery
- Data Backup/Recovery Solutions
- Cisco IP Voice Phones and Video Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Site Assessments
Contact Progent for Temporary IT Staffing for Brooklyn, New York Organizations
To learn more about Progent's short-term staff augmentation services for Brooklyn, New York businesses, call
An index of content::
Online Acrobat Writer Training Consultancy
Online Office 365 Excel Training Network Architect Firms
Progent provides live online training for a range of desktop applications and environments such as Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Project plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote training offers the advantages of conventional in-person instruction, such as immediate interaction between students and teachers, but eliminates the expenses of transportation and the hassle of attempting to accommodate the availability of multiple trainees. Available to individuals or classes of any size, Progent's live online training permits the instructor to run the seminar from an online facility and the clients can be spread throughout a campus or across the country. Virtual education supports powerful teaching aids like virtual white boards, real-time questions, and collaborative applications. Classes can be short and personalized to specialized topics or longer in duration and broader in scope.
Network Asset Report Specialists
ProSight Network Health Check Consultant Services
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to get an unbiased evaluation of the health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI such as a cleaner and safer AD implementation. Both options also provide the long-term advantages of state-of-the-art remote network monitoring and management technology. These benefits can include simpler management, better compliance with data security requirements, more efficient utilization of IT assets, faster problem resolution, more dependable backup and restore, and increased uptime.
Catalyst Wi-Fi 6 AP Site Survey On-site Support
Information Technology Consulting Catalyst Wi-Fi 6 AP Placement
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 WAP consultants offer affordable remote and onsite support for Catalyst Wi-Fi 6 wireless access points (WAPs).
Technical Support Catalyst 1000 Switch
Catalyst 2960 Switch Online Troubleshooting
With Cisco Catalyst switches for small and medium-sized companies, Cisco allows organizations to gain the full benefits of bringing intelligence into their IT infrastructures. Cisco's Catalyst switch technology makes it possible to deploy capabilities that make your network infrastructure sufficiently available to accommodate real-time requirements, expandable to facilitate future growth, safe enough to guard confidential data, and capable of prioritizing and controlling traffic flows to streamline network performance. Progent's CCIE and CCNP certified consultants can show you how to pick out and deploy Cisco switches appropriate for your business. Also, Progent's CISM and CISSP certified security specialists can help you create a comprehensive security plan and configure Catalyst switches so they powerfully enforce your security strategy. Cisco Catalyst switches that Progent supports include Cisco's Catalyst 2950 switches, Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 switches.
SentinelOne Vigilance Respond MDR Reseller Setup and Support
SentinelOne Ransomware Protection Consulting Services
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management platform that includes machine learning technology and advanced services to deliver cutting-edge endpoint detection and response (EDR).
System Center 2016 Virtual Machine Manager Computer Consulting
SCOM 2016 Troubleshooting
Microsoft System Center 2016 delivers important improvements in the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10; seamless integration of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware; and better cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff offers advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and configure a new deployment of Microsoft System Center 2016, extend or optimize your current one, migrate smoothly from an earlier release of System Center, or debug your System Center environment.
Juniper SRX4700 Firewall Network Security Test
Juniper SRX5600 Firewall Security Tech Services
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Microsoft Firewall Information Technology Consulting
ISA 2004 Server On-site Technical Support
Progent's certified Internet Security and Acceleration Server consultants have extensive experience configuring Microsoft ISA Server-based security solutions for information systems with many sites, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to assist your company in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that meets your information security requirements without adversely restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
