Expanding your at-home workforce may have a major impact on IT architecture, security, and company culture. Progent has two decades of experience assisting SMBs to design, configure, administer, optimize, and troubleshoot IT environments that support a remote workforce. Progent can help your Brooklyn company to select the appropriate tools and follow best practices in building and maintaining a secure virtual solution for telecommuters that facilitates teamwork and delivers top value. Progent offers services that go from as-needed guidance for getting you over occasional technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Brooklyn, New York companies to succeed with any aspect of creating a high-performing telecommuting ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, endpoint security, backup/restore solutions, and centralized management.

IP Voice Integration for Telecommuters
Extending the company PBX system to accommodate teleworkers is vital to maintaining a productive at-home workforce. A broad range of cloud-centric IP voice products are used by SMBs to server teleworkers. Many enterprises depend on Cisco's modern or older products for VoIP management. Progent can assist organizations of all sizes to plan or tune a telecommuter VoIP environment that provides the flexibility, transparency and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help businesses optimize their current Cisco IP voice systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and multimedia apps deployed across the network. CUCM supports other combined media services like messaging, video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, see Cisco Unified CM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can help your company to maintain your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other older VoIP platforms, visit Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with PSTN networks and with clients working outside the corporate perimeter such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN infrastructure to support these solutions and deliver as-needed configuration and debugging expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Brooklyn, New York business, call 1-800-993-9400 or go to Contact Progent.



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