Expanding your remote workforce can have a major impact on network infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of background helping small and mid-size businesses to design, deploy, manage, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Brooklyn company to pick the right technologies and follow leading practices in building and operating a secure virtual office solution for telecommuters that facilitates collaboration and returns maximum business value. Progent can provide services ranging from as-needed expertise for getting you over challenging technical bottlenecks to full project management to help you carry out business-critical initiatives.

Progent can assist Brooklyn, New York companies to with any aspect of creating a high-functioning telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk augmentation, security and compliance, backup/restore solutions, and unified management.

IP Voice Solutions for Telecommuters
Extending the company phone environment to accommodate teleworkers is vital to supporting an effective at-home workforce. A variety of cloud-based IP voice products are popular with SMBs to support teleworkers. Many enterprises rely on Cisco's modern or legacy products for IP voice solutions. Progent can assist businesses of all sizes to design or tune a telecommuter IP voice service that delivers the flexibility, transparency and security needed for remote users. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to assist businesses optimize their existing Cisco VoIP environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media applications deployed throughout the network. CUCM supports other combined media services such as unified messaging, video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help your company to maintain your current CallManager environment or upgrade smoothly to Cisco's current IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other early IP voice platforms, refer to CallManager consulting.
  • Cisco IP Gateways enable integration with public telephony networks and with clients working outside the corporate perimeter such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network architecture to support these VoIP solutions and deliver as-needed deployment and debugging services.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing a productive telecommuter solution for your Brooklyn, New York business, call 1-800-993-9400 or refer to Contact Progent.