Enlarging your telecommuter workforce may have a major impact on network infrastructure, security/compliance, and corporate processes. Progent has 20 years of background helping businesses of all sizes to design, configure, administer, tune, and debug IT networks that support work-from-home employees. Progent can help your Brooklyn organization to pick the appropriate tools and follow leading practices in creating and operating a secure virtual office solution for telecommuters that promotes collaboration and returns maximum value. Progent offers services ranging from on demand guidance for getting you over challenging technical bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.
Progent can help Brooklyn, New York companies to succeed with any aspect of building a high-performing telecommuting environment by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk services, security monitoring, backup/restore solutions, and unified management.
VoIP Solutions for an At-Home Workforce
Extending the business phone environment to accommodate remote users is vital to maintaining an effective work-at-home solution. A broad range of cloud-based VoIP products are used by SMBs to support telecommuters. Many enterprises rely on Cisco's current or legacy platforms for IP voice solutions. Progent can assist organizations of all sizes to design or tune a telecommuter IP voice environment that provides the versatility, convenience and protection required for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist businesses tune their current Cisco IP voice systems to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise telephony features to devices like VoIP phones, media processing products, VoIP gateways, and multimedia applications deployed across the network. Unified Communications Manager supports other mixed media services like unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent's consultants can assist you to maintain your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other legacy IP voice products, refer to CallManager consulting.
- Cisco IP Gateways provide integration with public telephony networks and with clients working beyond the corporate firewall
such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your wide area network architecture to work with these VoIP solutions and provide as-needed integration and troubleshooting expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive telecommuter solution for your Brooklyn, New York business, call 1-800-993-9400 or refer to Contact Progent.