Enlarging your telecommuter workforce may have a major effect on network architecture, security/compliance, and corporate processes. Progent has 20 years of background helping SMBs to design, deploy, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Brooklyn organization to pick the appropriate tools and follow leading practices in creating and operating a safe virtual office ecosystem for telecommuters that promotes teamwork and delivers maximum value. Progent offers support services ranging from as-needed guidance for helping you over challenging IT bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent can assist Brooklyn, New York companies to succeed with any aspect of creating a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk outsourcing, security and compliance, data protection solutions, and centralized management.

VoIP Integration for At-Home Workers
Extending the corporate phone environment to accommodate telecommuters is vital to maintaining an effective at-home workforce. A variety of cloud-centric VoIP products are used by small and mid-size businesses to server teleworkers. Many enterprises rely on Cisco's current or legacy platforms for IP voice solutions. Progent can assist businesses of all sizes to plan or tune a telecommuter VoIP service that provides the flexibility, convenience and security needed for remote users. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist organizations tune their current Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media apps used throughout the network. CUCM supports other mixed media services like unified messaging, video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager support, see CUCM expertise.
  • CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent can assist your company to support your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other older VoIP platforms, visit Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients operating beyond the corporate firewall like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network infrastructure to support these solutions and deliver as-needed deployment and debugging services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Brooklyn, New York business, call 1-800-993-9400 or visit Contact Progent.

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