Enlarging your remote workforce may have a major impact on network architecture, security, and corporate processes. Progent has 20 years of background helping small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Brooklyn company to select the appropriate technologies and follow leading practices in building and operating a safe virtual solution for telecommuters that facilitates collaboration and delivers maximum value. Progent offers support services that go from on demand expertise for getting you past challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Brooklyn, New York organizations to with any facet of creating a high-performing work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk services, data security, data protection solutions, and streamlined management.

VoIP Integration for Telecommuters
Expanding the business PBX environment to accommodate telecommuters is vital to maintaining an effective at-home workforce. A broad range of cloud-based VoIP products are used by SMBs to support remote users. Many enterprises rely on Cisco's modern or legacy products for IP voice solutions. Progent can assist businesses of any size to design or tune a remote VoIP environment that provides the flexibility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help organizations tune their existing Cisco IP voice environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media apps used across the network. CUCM manages other combined media services like unified messaging, video conferencing, and team interaction networks. For details about Progent's CUCM support, visit CUCM expertise.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent's consultants can assist your company to maintain your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other early VoIP products, visit CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with clients working beyond the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your wide area network architecture to work with these solutions and deliver on-demand integration and debugging services.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Brooklyn, New York company, phone 1-800-993-9400 or go to Contact Progent.