Expanding your at-home workforce can have a major impact on network infrastructure, cybersecurity, and corporate workflows. Progent has two decades of background helping SMBs to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Brooklyn organization to pick the right tools and follow best practices in building and maintaining a secure virtual solution for telecommuters that promotes teamwork and returns top business value. Progent offers services that go from as-needed expertise for getting you past challenging technical roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Brooklyn, New York companies to succeed with any facet of building a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk services, cybersecurity, data protection solutions, and unified management.

VoIP Solutions for an At-Home Workforce
Expanding the corporate PBX environment to include remote users is critical to supporting a productive at-home workforce. A broad range of cloud-centric VoIP products are used by SMBs to support remote users. Many enterprises depend on Cisco's modern or legacy products for VoIP management. Progent can help organizations of all sizes to plan or maintain a remote IP voice environment that provides the versatility, convenience and security required for remote users. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help businesses optimize their existing Cisco IP voice systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced telephony capabilities to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia software used across the network. Unified Communications Manager supports other combined media services like messaging, video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified CM expertise.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent can help your company to support your current CallManager environment or migrate smoothly to Cisco's modern IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other older VoIP products, visit CallManager consulting services.
  • Cisco IP Gateways provide integration with PSTN networks and with clients operating outside the corporate perimeter such as telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network infrastructure to work with these solutions and provide as-needed deployment and troubleshooting services.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient telecommuter solution for your Brooklyn, New York business, call 1-800-993-9400 or go to Contact Progent.