Expanding your at-home workforce can have a significant effect on IT architecture, security/compliance, and corporate workflows. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Brooklyn company to select the right technologies and adhere to best practices in creating and maintaining a safe virtual solution for telecommuters that facilitates teamwork and delivers top business value. Progent can provide support services that go from on demand expertise for getting you over occasional IT bottlenecks to full project management to help you carry out business-critical initiatives.

Progent's consultants can help Brooklyn, New York businesses to succeed with any facet of building a high-functioning work-from-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, endpoint security, data protection solutions, and unified management.

IP Voice Solutions for Telecommuters
Extending the corporate phone environment to accommodate remote users is critical to supporting an effective at-home workforce. A broad range of cloud-centric IP voice products are used by small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's current or legacy products for VoIP solutions. Progent can assist organizations of any size to plan or maintain a telecommuter IP voice service that delivers the versatility, transparency and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist businesses tune their current Cisco VoIP environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media software used throughout the network. CUCM manages additional mixed media services like unified messaging, video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, see CUCM consultants.
  • CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help you to support your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other legacy VoIP products, see Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients working beyond the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN infrastructure to work with these VoIP solutions and provide online integration and troubleshooting services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient telecommuter environment for your Brooklyn, New York organization, phone 1-800-993-9400 or visit Contact Progent.