Enlarging your remote workforce can have a major impact on IT architecture, security, and corporate culture. Progent has 20 years of background helping small and mid-size businesses to design, deploy, manage, tune, and debug IT environments that support work-from-home employees. Progent can help your Brooklyn organization to select the appropriate technologies and follow best practices in building and maintaining a safe virtual ecosystem for teleworkers that facilitates collaboration and delivers maximum business value. Progent can provide services ranging from on demand guidance for helping you past challenging IT bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Brooklyn, New York companies to with any aspect of building a high-functioning telecommuting environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk augmentation, data security, data protection solutions, and unified management.

IP Voice Solutions for Telecommuters
Expanding the company PBX environment to include remote users is vital to supporting an effective work-at-home solution. A broad range of cloud-based VoIP platforms are popular with small and mid-size businesses to server teleworkers. Many enterprises depend on Cisco's modern or legacy platforms for IP voice management. Progent can assist businesses of any size to design or tune a telecommuter VoIP environment that provides the flexibility, transparency and security required for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help businesses optimize their existing Cisco VoIP environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end telephony features to devices such as IP phones, media processing products, Voice over IP gateways, and mixed media software deployed across the network. CUCM supports additional combined media services like messaging, voice/video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM support, visit CUCM expertise.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent's consultants can help you to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other legacy VoIP platforms, see CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users working beyond the corporate firewall like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network infrastructure to work with these solutions and deliver online integration and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Brooklyn, New York organization, call 1-800-993-9400 or go to Contact Progent.

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