Expanding your remote workforce can have a significant effect on network architecture, cybersecurity, and company workflows. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Brooklyn organization to pick the appropriate technologies and follow leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent offers support services that go from on demand guidance for helping you over challenging IT bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist Brooklyn, New York businesses to with any aspect of building a high-performing telecommuting ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, endpoint security, data protection solutions, and unified management.

VoIP Solutions for At-Home Workers
Extending the corporate phone environment to include teleworkers is vital to supporting a productive work-at-home solution. A variety of cloud-centric IP voice platforms are popular with small and mid-size businesses to server teleworkers. Many enterprises rely on Cisco's modern or older platforms for VoIP solutions. Progent can help businesses of all sizes to plan or tune a remote IP voice environment that provides the versatility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses optimize their existing Cisco IP voice environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia apps used throughout the network. CUCM supports other mixed media services such as messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's CUCM support, see Cisco Unified CM expertise.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent can help you to support your existing CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP products, see Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients operating outside the corporate perimeter like telecommuters. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN architecture to work with these solutions and deliver as-needed deployment and debugging expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive work-from-home solution for your Brooklyn, New York business, phone 1-800-993-9400 or visit Contact Progent.