Brooklyn Offsite Workforce Configuration Consulting Experts
VoIP Systems Consultants
Expanding your remote workforce can have a significant effect on network architecture, cybersecurity, and company workflows. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Brooklyn organization to pick the appropriate technologies and follow leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent offers support services that go from on demand guidance for helping you over challenging IT bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.
Progent can assist Brooklyn, New York businesses to with any aspect of building a high-performing telecommuting ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, endpoint security, data protection solutions, and unified management.
VoIP Solutions for At-Home Workers
Extending the corporate phone environment to include teleworkers is vital to supporting a productive work-at-home solution. A variety of cloud-centric IP voice platforms are popular with small and mid-size businesses to server teleworkers. Many enterprises rely on Cisco's modern or older platforms for VoIP solutions. Progent can help businesses of all sizes to plan or tune a remote IP voice environment that provides the versatility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses optimize their existing Cisco IP voice environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia apps used throughout the network. CUCM supports other mixed media services such as messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's CUCM support, see Cisco Unified CM expertise.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent can help you to support your existing CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP products, see Cisco CallManager consulting services.
- Cisco IP Gateways enable connectivity with PSTN networks and with clients operating outside the corporate perimeter like telecommuters. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN architecture to work with these solutions and deliver as-needed deployment and debugging expertise.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive work-from-home solution for your Brooklyn, New York business, phone
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Google Cloud integration Consultancy
Google Cloud hybrid cloud integration Professionals
Progent can provide cost-effective online and on-premises consulting to help organizations of any size to move all or part of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and enable access to Google's cutting edge AI and machine learning tools. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.
Exchange 2003 to Exchange 2010 Upgrade Consultants
Exchange Upgrade Consultants
Progent's Microsoft-certified engineers can provide low-cost online and on-premises help to implement your upgrade to Microsoft Exchange 2010, produce comprehensive documentation of your new messaging environment, educate your IT staff and end users to get them up to speed quickly on Exchange 2010, and provide continuing administrative consulting and technical support. Progent can also assist you to migrate from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.
Shared Call Center Support and Setup
Immediate Online Support Services Supplemental Call Center
Progent offers several basic types of Call Center services including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts gives your customers easy access to a reliable technical resource with extensive experience providing phone support and online troubleshooting for IT systems powered by Microsoft products. Progent's concentration is on earning the support Helpdesk a respected reputation as a key contributor to business performance. Progent's goal is to fix and not merely record problems.
Exchange 2013 Data Loss Prevention Setup and Support
Exchange 2013 Disaster Recovery Support
Exchange Server 2013 incorporates major enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful innovations plus a redesigned structure. These enhancements affect vital areas such as ease of administration, high availability (HA), security and compliance, operational costs, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange 2013, create a cost-effective test and rollout strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable online consulting and support and management services for Microsoft Exchange 2013.
Largest Remote Wireless Site Survey Consultant Services
802.11x Wi-Fi Site Survey Support and Setup
Progent's Wi-Fi site survey services assist you to design, install and troubleshoot a Wi-Fi network optimized for your facilities, providing you a wireless solution that delivers the reception, performance, density, Quality of Service, security, and hand-off capability your business needs. Wireless site survey services from Progent include remote predictive analysis for planning a wireless network and onsite site survey services for confirming, optimizing, and debugging an operational wireless network.
Microsoft Financial Software Support
Microsoft Financial Software Remote Troubleshooting
Microsoft Dynamics GP 2010 software is a full-featured business management and analytics platform that integrates information and processes across your company, interfaces seamlessly with other solutions, and connects employees, clients and suppliers regardless of time or location. Created for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide functionality for financials, management reporting, project management, inventory and order control, eCommerce, human resource management, CRM, field force automation, manufacturing, retail management, and web-based business services. Progent can help you set up and manage a reliable, secure server and network infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains consultants to help your company benefit from the full potential of Dynamics GP 2010.
Server Help Microsoft and Apple Mac Desktop
Immediate PC Desktop Management
Progent offers a broad array of cost-effective consulting and support services to help your business to deploy, configure, troubleshoot, and administer desktop PCs and notebooks powered by Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide on-premises or remote technical support for individual computers or laptops or work with your business to plan and carry out a large-scale migration to new or revised OS software and business applications. Progent can also provide consultants and technical workers to help you to plan for and complete a company move or consolidation designed to cause minimal disruption of your productivity.
Information Technology Consulting Microsoft Activesync
Microsoft Certified Partner Smartphone Integration Support
Progent’s consultants provide experience in multiple disciplines relevant to mobile connectivity including system topology, wireless data synchronization, wireless protection, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's Microsoft and Cisco certified professionals can save your organization time and money by applying their wireless experience to show you how to select and integrate wireless access solutions that fit the needs of your business. Progent can also tune your IT infrastructure so that wireless handhelds work more reliably.
Consultant Services Mac Configuration
Consultant macOS Remote
Progent offers nationwide online phone support and consulting services for companies who operate Apple macOS and OS X networks or whose information systems include a combination of Apple Mac and Microsoft technology. Progent's consultants can provide macOS and OS X users a range of services including desktop support, migration to the current edition of macOS from earlier versions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also assist your business with Apple iPhone and Apple iPad integration and management, or moving to iCloud. Online IT help offers optimum leverage for your information technology budget by protecting client efficiency and shortening the time billed for computer analysis and repair. Sophisticated remote access utilities and skilled technicians and consultants allow Progent to solve most network problems without wasting time and expense by going to your location. In the vast majority of cases your IT issues can be dealt with by telephone or via a mix of telephone help and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA certified security specialists to help you with the toughest network problems.
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