Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once one of the most successful solutions for maintaining mobile connectivity to email, calendars, web-based applications, and other vital business information. Progent offers Broomfield, Colorado companies the services of BlackBerry-premier experts who can assist companies to manage existing BlackBerry environments or transition efficiently to a current smartphone solution.
As the complexity of small company IT technology has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has become the norm for companies of all sizes, successful integration and maintenance of BlackBerry technology has grown more difficult. To address areas like security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small organizations often turn to outside consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the need for an in-house BlackBerry technology specialist and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of experience, combined with Progent's efficient online service delivery model, provides small companies an economical solution for integrating BlackBerry technology productively into their information network.
Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and messaging systems operate optimally with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you track and control BlackBerry devices throughout your company, recommend security policies that make sense for your business, customize wireless applications, and make sure that your IT network architecture is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be restored quickly and thoroughly.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in Denver Metro Area
BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry BES Server offers companies a single and secure source for incorporating BlackBerry wireless devices into their messaging, collaboration, and software application environment. BlackBerry BES Server enables mobile BlackBerry clients to connect to Microsoft Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for applications like calendars, address books, to-do lists, notes, and specialized business software. Thanks to BlackBerry BES Server support for Microsoft Exchange, users carrying BlackBerry smartphones can have effortless access to Exchange messages as well as to IM-aware software through Microsoft Office Live Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-premier engineers can show you how to design, deploy, and troubleshoot BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.
Expert RIM BlackBerry Consulting and Technical Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are available online to deliver prompt technical help to businesses in the Broomfield area or anywhere in Colorado. Progent's experienced remote technical support experts have helped businesses solve network problems and reduce support costs in every state in the U.S. and established a large following of satisfied clients. (Refer to Progent's customer testimonials.)
Progent can provide online assistance for a broad selection of issues associated with BlackBerry products including synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and improving wireless security. Important RIM BlackBerry credentials earned by Progent's support experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform basic support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters, changing user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified experts can also help your company to troubleshoot a wide array of issues concerning synchronization, handset recognition, email consistency, web browsing, wireless connectivity, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide remote help for small office networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile technical support expenses low and, by handling problems promptly, optimizes the productivity of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry specialist can assist you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks such as resolving enterprise activation problems, adding and removing BlackBerry device users, setting activation passwords, implementing over-the-air software loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry-certified engineers can also assist you to operate administration tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing wireless LANs for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise system and assist you to select and install appropriate security options.
Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and delete BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, create, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and generate management reports based on SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and produce documentation for a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and network requirements assessment, system architecture, installation strategy and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional goals and to design a wireless environment that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry Enterprise Server, help your organization to decide which management model and equipment match your needs, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices concerning options for software editions, server hardware and storage, network design, and application set up.
To optimize system protection, Progent's BlackBerry-certified expert can assist your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to perform company-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry solution.
Call or Email Progent for Assistance from a BlackBerry-Certified Specialist
To contact Progent about engineering help for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.