Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most successful solutions for maintaining mobile connectivity to email, scheduling, web-based programs, and other critical business data. Progent can provide Broomfield, Colorado businesses the services of BlackBerry-certified consultants who can assist businesses to manage existing BlackBerry deployments or transition smoothly to a more popular smartphone solution.
As the complexity of small business IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has become the standard for companies of all sizes, effective integration and maintenance of BlackBerry technology has grown more challenging. To handle issues like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small businesses often resort to outside support firms who specialize in BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry-based environments affordably and effectively, doing away with the necessity for an internal BlackBerry technology specialist and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's proven online service delivery capabilities, gives small businesses an affordable solution for incorporating BlackBerry products productively into their business information network.
Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, set up streamlined administration utilities to help you track and support BlackBerry smartphones across your business, define security policies that are right for your company, develop custom wireless applications, and make sure that your IT network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be restored quickly and thoroughly.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in Denver Metro Area
Integration Expertise for BlackBerry Enterprise Server
BlackBerry BES Server streamlines management and maintenance of BlackBerry wireless handsets, providing a centralized platform for controlling key jobs like smartphone deployment, upgrades, and retirement while also offering a solid infrastructure for security and high availability. BlackBerry Enterprise Server (BES) delivers seamless integration between Microsoft Exchange, Novell GroupWise, or Lotus messaging platforms and BlackBerry smartphones and allows wireless synchronization.
BlackBerry BES Server offers a variety of security capabilities starting with advanced data encryption of messages transmitted between a BlackBerry smartphone and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple DES. BES Server also permits excellent versatility in selecting levels of protection to match the special requirements of your mobile environment. Progent's BlackBerry authorized engineers can help you to select advanced security functions and activate them remotely. Examples of these wirelessly selectable security features include:
- Lock down a device
- Erase data from a lost smartphone
- Disable Bluetooth functionality
- Activate built-in defenses against malicious attacks
BlackBerry BES Server also provides flexibility in selecting ways to prevent BlackBerry users from loading or executing unsafe or unauthorized code. Progent can assist you to choose blocking processes like:
- List precisely which applications are allowed on the device
- Block third-party software from using persistent memory on the device
- Determine what functions external programs can use on the BlackBerry smartphone
- Limit the types of connections external programs running on the BlackBerry device can establish
- Block all external software from being loaded or executed on the BlackBerry device
Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has earned certifications from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to architecting wireless productivity solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, modifying user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's certified service professionals can also assist your business to resolve a broad range of issues concerning synchronization, handset recognition, messaging consistency, web browsing, mobile connectivity, IM, workstation software configuration, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide remote technical assistance for small company networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile support expenses at a minimum and, by dealing with issues quickly, maximizes the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks including resolving enterprise activation issues, registering and removing BlackBerry device users, activating passwords, configuring over-the-air program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry consultants can also help you to operate management tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and help your company to select and install appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Microsoft Exchange Server.
Contact Progent for Assistance from a BlackBerry-Certified Consultant
To contact Progent about consulting assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.