Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most successful solutions for achieving location-independent connectivity to messaging, scheduling, web applications, and other vital business data. Progent can provide Broomfield, Colorado companies support from BlackBerry-premier professionals who can assist companies to maintain existing BlackBerry deployments or transition smoothly to a modern smartphone platform.
As the complexity of small company networks has increased, and as the demand for world-class security, reliability, and disaster recovery has grown to be the norm for businesses of any size, successful deployment and support of RIM BlackBerry technology has grown more challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small businesses often turn to outside support professionals who specialize in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the requirement for an in-house BlackBerry solutions specialist and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of experience, combined with Progent's proven online support capabilities, provides small businesses an economical solution for incorporating RIM BlackBerry technology seamlessly into their information network.
Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, set up easy-to-use administration utilities so you can monitor and control BlackBerry smartphones across your company, define security policies that make sense for your company, develop custom wireless software, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup processes so that it can be recovered quickly and safely.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in the Denver Metro Area
Consulting and Technical Help for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) simplifies administration and support of BlackBerry wireless handsets, offering a centralized solution for controlling key tasks like device deployment, updates, and deactivation and also offering a strong foundation for security and high availability. BlackBerry Enterprise Server delivers seamless integration between Exchange, Novell GroupWise, or Domino email servers and BlackBerry users and allows over-the-air synchronization.
BlackBerry BES Server offers a variety of data protection options starting with automatic encryption of messages sent between a BlackBerry smartphone and BlackBerry BES Server using Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also allows excellent versatility in adjusting degrees of protection to meet the special requirements of your mobile network. Progent's BlackBerry authorized engineers can assist your company to choose powerful security features and enable them wirelessly. Samples of these wirelessly selectable security settings are:
- Disable a BlackBerry device
- Wipe information from a misplaced or stolen BlackBerry device
- Lock out Bluetooth
- Activate internal protection against malicious attacks
BlackBerry Enterprise Server also offers versatility in selecting ways to prevent users from loading or executing unsecure or prohibited code. Progent can assist you to select protective processes such as:
- Specify exactly what applications are allowed on the device
- Prevent external programs from using non-volatile storage on the BlackBerry device
- Select what resources third-party software can access on the BlackBerry device
- Restrict the types of access external software running on the BlackBerry device can establish
- Prevent all third-party applications from being loaded or executed on the device
Expert BlackBerry Technical Support Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are available online to provide expert assistance to businesses in the Broomfield area or throughout the state of Colorado. Progent's experienced online consulting team has helped IT organizations solve computer issues and cut support expenses in each state in the country and built a substantial following of satisfied clients. (Refer to Progent's client testimonials.)
Progent offers remote consulting support for a broad selection of issues related to RIM BlackBerry products such as wireless synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and strengthening wireless security. Important RIM BlackBerry certifications awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, editing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's certified experts can in addition help your company to troubleshoot a broad array of problems associated with synchronization, handset recognition, messaging consistency, web access, wireless connectivity, Instant Messaging, workstation software installation, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide online consulting services for small business IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry support costs low and, by handling issues promptly, maximizes the efficiency of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can show you how to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures including troubleshooting enterprise activation problems, adding and deleting BlackBerry smartphone users, setting activation passwords, implementing wireless software loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also assist you to use management tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise system and help you to define and implement appropriate security options.
Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry-certified engineer has expertise in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to install and delete BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install access control lists, control Exchange data flow, create, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps, and produce management reports based on SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Consultant
If you wish to ask Progent about technical support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.