Consulting and Technical Support Services for BlackBerry Environments
BlackBerry SupportBlackBerry mobile smartphones were once one of the most popular products for achieving location-independent access to email, scheduling, web-based programs, and other critical business data. Progent offers Broomfield, Colorado businesses the services of BlackBerry-premier consultants who can help companies to manage existing BlackBerry environments or migrate smoothly to a current mobile solution.

As the sophistication of small business IT technology has expanded, and as the need for world-class protection, reliability, and recoverability has grown to be the standard for organizations of all sizes, successful integration and support of BlackBerry solutions has become increasingly challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small organizations often turn to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to design, administer, and repair BlackBerry solutions affordably and effectively, eliminating the necessity for an internal BlackBerry technology specialist and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, coupled with Progent's efficient remote service delivery capabilities, gives small businesses an economical solution for integrating BlackBerry products productively into their IT network.

Progent's experts can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, set up easy-to-use administration utilities so you can track and control BlackBerry devices across your business, define security policies that make sense for your business, develop custom mobile software, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered rapidly and thoroughly.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services


Technical Help for BlackBerry Enterprise Server (BES)
RIM's advanced platform for administering large groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful tool enables Exchange Server, Lotus Domino, or Novell GroupWise clients to send and receive emails that stay encrypted during wireless transit to ensure optimum data protection. BlackBerry Enterprise Server also simplifies a wide variety of crucial administrative tasks ranging from smartphone deployment and upgrades to wireless security and fault tolerance.

BlackBerry Enterprise Server Configuration Assistance

Progent's BlackBerry-certified engineers can show you how to use RIM BlackBerry BES Server to do basic jobs like:

  • Deploy and manage applications
  • Schedule device, program, and IT policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Manage user settings with BES Server's vast selection of policies

Progent's BlackBerry-premier engineers can also assist your company to use BlackBerry BES Server to implement key procedures not supported by the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Install and support BES Server's fault-tolerant architecture based on virtual servers
  • Install BlackBerry smartphones wirelessly
  • Establish specialized administration roles
  • Automatically track and report on the health of your BlackBerry solution

How Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded accreditations from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to architecting wireless workforce solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Exchange Server. Progent's BlackBerry consultant has expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to install and delete BlackBerry smartphone clients on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and technology needs assessment, solution design, deployment planning and execution, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to create a wireless environment that fits within your information technology budget and aligns with your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to decide which management model and equipment match your needs, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software versions, server hardware and mass storage, network design, and application configuration.

To optimize network protection, Progent's BlackBerry-certified consultant can assist you to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to perform network-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry environment.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Professional
In order to ask Progent about engineering help for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.



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