Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most successful products for maintaining location-independent access to messaging, calendars, web programs, and other critical business information. Progent offers Broomfield, Colorado businesses support from BlackBerry-certified experts who can help organizations to maintain their BlackBerry environments or transition smoothly to a more popular smartphone solution.
As the complexity of small business IT technology has expanded, and as the need for world-class security, dependability, and disaster recovery has become the norm for companies regardless of size, effective deployment and maintenance of RIM BlackBerry technology has become increasingly challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small organizations often resort to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can help small businesses to design, manage, and repair BlackBerry environments affordably and effectively, eliminating the necessity for an in-house BlackBerry solutions expert and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, coupled with Progent's efficient online support capabilities, provides small companies a budget-friendly alternative for integrating RIM BlackBerry products productively into their information system.
Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities so you can track and support BlackBerry devices across your company, define security policies that are right for your business, customize mobile applications, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored quickly and thoroughly.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in the Denver Metro Area
Integration Help for BlackBerry Enterprise Server (BES)
RIM's high-end platform for managing large groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise users to transmit and receive messages that stay encrypted during wireless transit to provide optimum security. BES Server also streamlines a broad variety of critical management jobs ranging from smartphone setup and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-premier consultants can show you how to utilize BlackBerry BES Server to do routine tasks like:
- Deploy and manage applications
- Schedule device, application, and policy updates
- Upgrade BlackBerry device firmware wirelessly
- Manage client configurations with BES Server's extensive selection of IT policies
Progent's BlackBerry-premier engineers can also help you to utilize BES Server to implement key tasks not available with the less advanced BES Server Express. These tasks include:
- Set up and support BES Server's high-availability architecture based on virtualization
- Install BlackBerry smartphones wirelessly
- Establish specialized management roles
- Monitor and report on the overall health of your BlackBerry solution
Professional RIM BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are available online to deliver expert technical help to companies in the Broomfield region or anywhere in the state of Colorado. Progent's seasoned remote technical support experts have helped businesses solve computer issues and cut support costs in every state in the country and established a large following of satisfied customers. (See Progent's customer testimonials.)
Progent offers remote consulting support for a wide selection of issues associated with BlackBerry software and devices including synchronization, configuration with Exchange Server, managing BlackBerry BES Server, and improving mobile security. Major BlackBerry certifications awarded to Progent's consulting experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can show you how to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks including resolving enterprise activation issues, registering and deleting BlackBerry smartphone clients, activating passwords, implementing over-the-air software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry-certified engineers can also show you how to operate management tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the function of operational policies in the BlackBerry BES environment and assist you to define and install appropriate security options.
Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry-certified engineer has support skills in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to add and remove BlackBerry smartphone users on Exchange Server and Windows Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and assign WLAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports to summarize SNMP data.
Progent's BlackBerry consultant can support your BlackBerry solution in a variety of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, troubleshoot, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology needs assessment, system design, installation strategy and execution, performance optimization, configuration of a high-availability environment, data backup and disaster recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to design a wireless environment that fits within your information technology budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to decide which management approach and physical components meet your requirements, and analyze your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about alternatives for software editions, server hardware and storage, network architecture, and application set up.
To maximize network security, Progent's BlackBerry consultant can assist your company to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to run company-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.
Contact Progent to Get Help from a BlackBerry-Qualified Expert
If you wish to contact Progent about technical support for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.