Consulting Support for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were at one time one of the most successful products for achieving location-independent connectivity to email, calendars, web programs, and other critical business data. Progent offers Broomfield, Colorado businesses the expertise of BlackBerry-premier professionals who can help companies to manage their BlackBerry deployments or transition efficiently to a more popular mobile solution.

As the sophistication of small company networks has increased, and as the demand for world-class protection, reliability, and recoverability has grown to be the standard for organizations regardless of size, effective integration and maintenance of BlackBerry solutions has become more difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small organizations often turn to outside support firms who specialize in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified engineers who can assist small organizations to design, manage, and repair BlackBerry-based environments economically and efficiently, eliminating the requirement for an internal BlackBerry solutions expert and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's efficient remote service delivery capabilities, provides small companies an affordable alternative for integrating RIM BlackBerry technology productively into their business information system.

Progent's engineers can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to enable you to monitor and support BlackBerry devices across your business, recommend security policies that are right for your business, customize mobile applications, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered rapidly and safely.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
720-577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
720-666-6553 Broomfield Network Support Services
Centennial 9233 Park Meadows Dr
Lone Tree, CO 80124
720-961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
720-263-4433 Denver Network Support Services


Technical Help for BlackBerry BES Server
BlackBerry BES Server streamlines administration and maintenance of RIM BlackBerry smartphones, providing a centralized solution for controlling key jobs like smartphone installation, updates, and retirement and also offering a solid infrastructure for security and high availability. BlackBerry BES Server supports seamless integration between Microsoft Exchange Server, Novell GroupWise, or IBM Lotus Domino messaging servers and BlackBerry users and allows wireless synchronization.

BlackBerry Enterprise Server Configuration Help

BES Server includes a variety of security options beginning with automatic data encryption of information sent between a BlackBerry smartphone and BlackBerry BES Server based on AES or Triple DES. BlackBerry BES Server also allows great flexibility in adjusting levels of protection to meet the special requirements of your mobile network. Progent's BlackBerry certified consultants can assist your company to select advanced security features and enable them remotely. Samples of these wirelessly configurable security settings are:

  • Lock down a BlackBerry smartphone
  • Wipe information from a lost or stolen BlackBerry device
  • Disable Bluetooth
  • Activate built-in defenses against malicious attacks

BlackBerry BES Server also provides versatility in determining mechanisms to prevent mobile users from loading or running unsecure or prohibited software. Progent can assist you to select blocking techniques such as:

  • Specify precisely what programs are permitted on the device
  • Prevent external applications from using non-volatile memory on the BlackBerry smartphone
  • Select which resources third-party applications can use on the smartphone
  • Restrict the kinds of connections third-party software running on the BlackBerry smartphone can initialize
  • Prevent all external software from being installed or executed on the smartphone

Progent's Online BlackBerry-premier Consulting Services is Quick and Affordable
For businesses in Broomfield, Colorado who need fast and affordable help from a certified RIM BlackBerry support professional, Progent offers effective online assistance from a veteran support staff who have provided network solutions to companies in each state in the country. (Refer to Progent's customer testimonials.)

Online consulting services avoids travel expense and enables specialists to solve technical issues quickly, so you reduce wasted productivity. Progent's BlackBerry consultants have earned certifications in the entire range of BlackBerry technologies and can provide expert help in fields including troubleshooting synchronization problems, deploying BlackBerry Enterprise Server (BES), and creating a secure, high-availability network infrastructure for RIM BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist your business to perform basic technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, editing user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned experts can in addition help your company to troubleshoot a broad range of issues concerning synchronization, handset recognition, messaging reconciliation, web access, wireless connectivity, IM, desktop application installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote technical assistance for small business IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support costs at a minimum and, by resolving issues quickly, maximizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks such as resolving enterprise activation problems, registering and deleting BlackBerry device users, setting activation passwords, implementing wireless program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry-certified engineers can also assist you to use administration software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using wireless LANs for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise system and help your company to select and install sensible security options.

Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange Server.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
In order to ask Progent about engineering support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.



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    Progent's certified failover clustering experts can help businesses to evaluate the advantages of utilizing Windows Server 2012 failover clustering technology to create an advanced fault-tolerant/disaster recovery solution, assist you to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual machines, and help you to automate the management of failover clusters.

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    Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size businesses to obtain an unbiased assessment of the health of their information system. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential network devices conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI like a more manageable and safer Active Directory environment. Both versions also provide the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include simpler network management, better compliance with data security regulations, higher utilization of IT assets, quicker problem resolution, more reliable backup and restore, and higher availability.

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    Microsoft Windows 8.1 is designed to run on computers from smartphones and tablets to power-user desktops. A wealth of new and improved features, such as touch screen support and iconic live tiles GUI, provide a wide selection of advantages for companies who understand how to exploit them. Progent's Microsoft-certified experts can assist bring your organization up to speed with Microsoft Windows 8.1 and show you how to gain significant competitive value from the product's many new and enhanced technologies.

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    For medium-size companies who need IT consulting services, Progent can deliver an array of alternatives such as local help, remote support, phone-based Call Center, round-the-clock support with automatic system monitoring, temporary staff augmentation, site relocation support, software development, and expert consulting. For midsize companies in California or other areas covered by Progent's onsite consultants, Progent offers expert in-person support for fixing network problems rapidly and economically.

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    Progent's Network Helpdesk Outsourcing Services for desktop technical support are designed especially for small organizations who need immediate access to a Help Desk Call Center with expert phone support and full escalation capability but who have to work within a modest network support budget. Important components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Secure Remote Access Support, System Assessment, Expert Escalation, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.

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    Progent practices knowledge transfer from Progent's consultants to customers. By educating clients to handle problems that are within their scope, Progent is able to focus on providing hard-to-find skills where Progent has few competitors. Medium-size businesses who work with trusted freelance service providers or who employ in-house support staffs benefit when Progent passes on information about critical technology and proven processes to make their IT environments more reliable, protected, and efficient.

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    Remote 24x7 monitoring, automated alarms, and actionable reports are vital to preserving the proper operation of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of any size can get a level of protection that was once limited to large enterprises. Progent offers a variety Remote Monitoring and Management options delivered as low-cost service packages created to help your company to identify and resolve a an array of IT network issues before they get big enough to impact productivity.

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    Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional PSTN telephony. Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office or Office 365 and simplify management via integration with Windows AD. Lync can also reduce capital and operational costs by eliminating VoIP equipment and subscription services, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified unified communications experts offer remote and on-premises support to assist your company to manage and repair your existing Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also assist your organization to design and execute an efficient Skype for Business migration.

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