Consulting Support Services for BlackBerry Technology
BlackBerry mobile smartphones were once one of the most popular solutions for achieving location-independent connectivity to messaging, scheduling, web applications, and other critical business information. Progent can provide Broomfield, Colorado companies the expertise of BlackBerry-premier experts who can assist companies to maintain their BlackBerry environments or transition smoothly to a current smartphone solution.
As the sophistication of small business IT technology has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has become the standard for businesses of all sizes, effective integration and support of RIM BlackBerry solutions has grown increasingly challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small organizations frequently resort to outside support firms who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the necessity for an internal BlackBerry technology specialist and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of experience, combined with Progent's proven remote service delivery capabilities, provides small businesses an economical solution for integrating RIM BlackBerry products seamlessly into their information system.
Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use management tools to enable you to track and support BlackBerry devices throughout your company, define security policies that are right for your business, customize mobile software, and ensure that your network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in the Denver Metro Area
Integration Support for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies management and support of RIM BlackBerry devices, offering a single platform for controlling key jobs like smartphone installation, upgrades, and retirement while also providing a solid infrastructure for data protection and fault tolerance. BlackBerry BES Server supports transparent integration between Microsoft Exchange Server, Novell GroupWise, or Domino messaging platforms and BlackBerry smartphones and allows over-the-air synchronization.
BES Server features a wealth of security options starting with automatic data encryption of messages transmitted between a BlackBerry device and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent versatility in adjusting levels of security to match the special needs of your network. Progent's BlackBerry authorized engineers can assist your company to select powerful security functions and activate them remotely. Samples of these over-the-air configurable security settings include:
- Disable a BlackBerry smartphone
- Erase information from a misplaced or stolen BlackBerry smartphone
- Disable Bluetooth
- Enable built-in protection against malware
BES Server also offers flexibility in selecting mechanisms to keep BlackBerry users from loading or running unsecure or unauthorized applications. Progent can help you to choose blocking processes such as:
- Specify precisely which applications are permitted on the device
- Block third-party applications from allocating non-volatile memory on the BlackBerry device
- Select what functions third-party programs can access on the smartphone
- Limit the kinds of connections third-party software running on the smartphone can initialize
- Block all external programs from being installed or executed on the smartphone
Professional RIM BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's certified BlackBerry engineers are accessible by phone to deliver prompt assistance to businesses in the Broomfield region or throughout the state of Colorado. Progent's experienced remote technical support experts have helped IT organizations solve computer problems and reduce IT service expenses in every state in the United States and established a substantial following of loyal customers. (Refer to Progent's client testimonials.)
Progent can provide remote help for a broad array of technologies associated with BlackBerry software and devices including wireless synchronization, integration with Exchange, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Important BlackBerry credentials awarded to Progent's consulting professionals include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry consultant offers expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, generate, update, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, troubleshoot, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry include business and network requirements assessment, solution architecture, deployment strategy and implementation, performance tuning, configuration of a high-availability environment, information backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to create a mobile wireless environment that fits within your IT budget and supports your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry BES Server, assist you to determine which administration approach and hardware products match your needs, and evaluate your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions about alternatives for software editions, server hardware and storage, network design, and application set up.
To maximize system protection, Progent's BlackBerry-certified expert can assist your company to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security specialists to run company-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry solution.
Contact Progent to Get Help from a BlackBerry-Certified Specialist
If you wish to get in touch with Progent about technical expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.