Consulting Support Services for BlackBerry Technology
BlackBerry wireless smartphones were at one time among the most popular products for achieving mobile access to email, calendars, web programs, and other critical business data. Progent can provide Broomfield, Colorado companies support from BlackBerry-premier professionals who can assist businesses to manage their BlackBerry deployments or transition smoothly to a modern smartphone platform.
As the sophistication of small business IT technology has increased, and as the need for enterprise-class security, dependability, and recoverability has become the standard for companies of all sizes, successful integration and support of BlackBerry technology has become more difficult. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small businesses often resort to external consulting firms who specialize in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry-based environments economically and efficiently, doing away with the requirement for an internal BlackBerry solutions expert and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, coupled with Progent's efficient remote service delivery model, provides small businesses a budget-friendly solution for incorporating BlackBerry products seamlessly into their business information network.
Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, configure streamlined management tools to help you track and support BlackBerry devices throughout your company, recommend security policies that make sense for your company, customize mobile software, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes so that it can be recovered quickly and thoroughly.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in Denver Metro Area
Integration Help for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines administration and support of BlackBerry devices, providing a single platform for handling critical jobs such as smartphone deployment, updates, and retirement while also offering a solid infrastructure for security and fault tolerance. BlackBerry BES Server delivers seamless communication between Microsoft Exchange, Novell GroupWise, or Lotus email platforms and BlackBerry handsets and allows remote synchronization.
BlackBerry BES Server provides a wealth of data protection capabilities beginning with automatic data encryption of information transmitted between a BlackBerry smartphone and BlackBerry BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows great versatility in adjusting levels of protection to meet the special needs of your mobile environment. Progent's BlackBerry authorized engineers can assist you to select powerful security features and enable them remotely. Samples of these wirelessly selectable security features include:
- Lock down a BlackBerry smartphone
- Erase information from a misplaced or stolen BlackBerry device
- Disable Bluetooth functionality
- Activate internal defenses against malware
BlackBerry Enterprise Server also provides versatility in determining mechanisms to keep BlackBerry users from installing or running unsafe or unauthorized software. Progent can help you to select blocking processes like:
- List exactly what programs are permitted on the device
- Prevent external software from using non-volatile storage on the BlackBerry smartphone
- Determine which resources external applications can access on the device
- Restrict the kinds of access third-party programs running on the device can initialize
- Prevent all third-party applications from being loaded or run on the device
How Progent Can Assist You to Manage and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has earned certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated practice areas include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and maintaining one or several BlackBerry BES Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant has support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to install and delete BlackBerry device clients on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and support storage groups, configure permissions, set up the MDS and IM, deploy push and pull access control lists, control Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and document a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry include business and technology needs assessment, system architecture, deployment strategy and implementation, performance optimization, design of a fault-tolerant architecture, information backup and business recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to create a wireless environment that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry BES Server, assist your organization to decide which management model and hardware products match your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices about options for software versions, processors and mass storage, network topology, and application configuration.
To optimize system security, Progent's BlackBerry-certified expert can help your company to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security engineers to run company-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry solution.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Consultant
To ask Progent about technical assistance for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.