Consulting Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most popular products for maintaining anytime-anywhere connectivity to email, calendars, web-based programs, and other vital business information. Progent can provide Broomfield, Colorado businesses the services of BlackBerry-premier professionals who can assist organizations to manage their BlackBerry environments or migrate smoothly to a current smartphone solution.
As the sophistication of small business IT technology has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has become the standard for companies of all sizes, effective integration and support of BlackBerry solutions has become increasingly challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small organizations often resort to external consulting firms who specialize in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-premier consultants who can assist small businesses to design, administer, and repair BlackBerry solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry solutions specialist and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, coupled with Progent's proven remote service delivery model, provides small companies a budget-friendly alternative for integrating RIM BlackBerry products seamlessly into their IT network.
Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can monitor and control BlackBerry devices throughout your company, define security policies that make sense for your company, develop custom mobile software, and make sure that your network architecture is properly designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be recovered quickly and safely.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in Denver Metro Area
Integration Help for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) simplifies management and support of RIM BlackBerry devices, offering a centralized solution for handling critical jobs such as device installation, upgrades, and deactivation while also providing a solid infrastructure for security and high availability. BlackBerry Enterprise Server supports seamless integration between Exchange Server, Groupwise, or IBM Lotus Domino email platforms and BlackBerry handsets and allows over-the-air synchronization.
BlackBerry Enterprise Server includes a wealth of security options starting with automatic encryption of information sent between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple DES. BlackBerry BES Server also allows excellent versatility in adjusting levels of protection to match the specific needs of your company's environment. Progent's BlackBerry certified engineers can assist you to choose advanced security features and enable them remotely. Samples of these over-the-air selectable security features are:
- Lock down a BlackBerry smartphone
- Erase data from a misplaced or stolen BlackBerry smartphone
- Disable Bluetooth
- Activate internal protection against malware
BlackBerry Enterprise Server also offers flexibility in determining mechanisms to prevent users from loading or running unsecure or prohibited applications. Progent can help you to select blocking processes like:
- List precisely which applications are allowed on the device
- Block external programs from allocating non-volatile memory on the smartphone
- Select what functions external software can use on the BlackBerry device
- Restrict the kinds of connections external applications running on the BlackBerry smartphone can initialize
- Block all third-party software from being loaded or executed on the device
How Progent Can Help You to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to architecting wireless workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, install, test, troubleshoot, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology needs assessment, solution architecture, installation planning and implementation, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a wireless system that fits within your IT budget and supports your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, assist your organization to decide which administration approach and hardware products match your requirements, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart decisions about alternatives for software editions, server hardware and mass storage, network topology, and application configuration.
To optimize system protection, Progent's BlackBerry consultant can help you to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security specialists to run network-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry consultant has support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to add and delete BlackBerry device users on Exchange and Windows Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, control Exchange Server data flow, create, update, and assign WLAN and VPN configuration sets, set up SNMP traps, and produce management reports to summarize SNMP results.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent to Get Help from a BlackBerry-Qualified Professional
If you wish to ask Progent about consulting assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.