For businesses of all sizes in Broomfield Colorado, Progent can provide convenient, quick, and affordable access to CCIE-Premier network experts. Cisco CCIEs are world-class networking experts who earn this elite recognition by completing strenuous testing by Cisco. CCIEs can tackle the most complex issues surrounding network integration, repair, and optimization. Progentís CCIE-qualified professionals work directly with Cisco's in-house staff in analyzing problems with IOS or NX-OS utilities and coming up with workarounds or receiving software patches to fix problems. A Cisco certified CCIE has the experience to pinpoint the cause of network problems whether from network appliances or software.

Progent offers affordable remote access to a CCIE expert so you has the opportunity to receive timely help for complex network issues that are affecting productivity but are outside the scope of your local IT support organization. Progent's Cisco CCIE-Certified consultants can access your system via state-of-the-art remote support tools in order to perform fast and economical analysis and remediation of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large corporations or national Internet providers, and consequently their skills are not easily accessible to smaller organizations. Progent is one of the rare support providers to make CCIEs accessible to assist small and medium sized businesses. In addition, Progent offers quick contact with a CCIE by phone so you can receive immediate support for urgent network issues that are hurting business productivity. To learn how to talk to a Progent CCIE for timely help with your network, go to remote network help.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services


Cisco's extensive selection of both current and vintage connectivity devices supported by Progent includes ASA 5500 Series Security Appliances and PIX Series Firewalls, Catalyst Firewall Services Module, secure broadband and IS routers, wireless access points, Meraki cloud-managed Wi-Fi APs and switches, wired and wireless IP systems, Catalyst and Nexus series switches, plus data protection and Virtual Private Network technology. Maintaining one of the largest teams of Cisco-premier CCIE engineers of any independent support company, Progent has priority access to Cisco's internal support specialists and Cisco's latest learning resources to stay at the vanguard of connectivity solutions.

Software Update Management for Cisco Infrastructure Appliances
Software update management is crucial and complex task. Timely and correctly managed updating optimizes cybersecurity, compliance, uptime, and functionality. Haphazard software update management can cause security gaps, compatibility issues, slow or erratic performance, excessive offline stretches, or unavailability of important features. Patching entails more than periodic updates of operating systems and apps for servers and user machines. Firmware patches can be as critical for infrastructure appliances like routers, firewalls, and wireless access points.

Software Update Management Services for Infrastructure Devices

Progent offers software update management support for network devices from Cisco and other vendors

Progent has provided high-end help for Cisco infrastructure products for more than two decades and Progent's managed services for software and firmware patch management provide businesses of any size a versatile and affordable solution for assessing, testing, scheduling, implementing, and tracking updates to your ever-evolving IT system. To learn about Progent's service options for software update management, see Progent's software update management services.

In order to find out more information about Progent's consulting support for Cisco network infrastructure, select a subject:

Additional Consulting Services Offered by Progent
Progent also offers a wide range of IT services in vital areas to help businesses to convert Cisco infrastructure technology into an integrated IT system that provides competitive advantage. Some of the services offered by Progent's subject matter experts include project management support, VMware vSphere deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization architecture and integration, Microsoft Windows Server 2019 migration consulting, Microsoft Windows 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V deployment, disaster recovery planning and testing, Windows Server 2012 R2 configuration, security compliance scanning, DBA and database development expertise, and part-time CIO consulting services.

Progent can also help your IT team you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that include physical and cloud hosted resources and that utilize Cisco technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

By providing a convenient full-service source for network generalists and specialists, Progent is able to deliver fast, inexpensive, and thorough information technology solutions that fit the unique needs of companies in Broomfield Colorado.



An index of content::

  • 24 Hour Professionals Exchange 2013 EAC After Hours Exchange 2013 Collaboration Integration Support
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    Cisco's PIX firewalls have reached end of life and Cisco may no longer support these legacy devices. Progent still offers consulting assistance for Cisco's PIX 500 firewalls to help you with maintenance and Progent can in addition help you determine if you should migrate to next generation firewall products from Cisco. Progent's Cisco-certified experts can help you design and carry out an efficient migration to Cisco ASA 5500-X firewalls following industry best practices.

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    Progent's wireless site survey and predictive modeling help you to design, install and debug a Wi-Fi network customized for your facilities, providing your business a wireless solution that has the reception, speed, density, QoS, data protection, and roaming capability your company requires. Wi-Fi site survey services from Progent include online predictive modeling for planning a Wi-Fi LAN and on-premises site survey services for confirming, tuning, and debugging an operational Wi-Fi network.

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    Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, enhancing and fixing Microsoft SCOM environments and can provide companies of all sizes expert online or on-premises consulting services for SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric as well as Microsoft and third-party apps and services. Also, Progent can deliver responsive online or onsite troubleshooting to help you to fix critical issues detected by Microsoft SCOM 2012.

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    Configuration Manager automates software provisioning across multiple sites, simplifies compliance settings management, keeps track of network assets, guards against corporate data leakage, performs network health reporting, allows safe self service, and offers a common point of control for administering multi-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud specialists can help your organization with any facet of designing, installing, using and repairing a SCCM solution for local, cloud-based, or hybrid networks.

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    Biggest SMB Computer Support Firms

    Progent provides IT support for medium size companies with 100 to 250 system clients. The mid-size company or work group has traditionally been an underserved segment of the market for IT support expertise. The cost structures and service access models of large third-party service organizations make them too expensive for the ordinary mid-size business or small medium business (SMB), which usually relies on a minimal information technology budget with which to support an IT network whose complexity and sophistication are often similar to the networks of much bigger companies. Progent's support delivery model, which takes full advantage of remote support, virtual office technology and 24x7 server monitoring, significantly lowers the network maintenance expenses of an SMB while offering the mid-size organization with big-company support from certified, IT experts with background in a broad array of midsized business technologies. If your medium size company or small business is looking for levels of IT help appropriate for a medium size office without paying big-company costs, contact Progent.

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    Nagios and MRTG are useful, Open Source monitoring utilities that run under the Linux OS and can be deployed to monitor UNIX/Linux environments, MS Windows networks, or multi-platform environments in which the Linux OS and Windows run side by side. The Nagios monitor lets system managers to monitor network services including POP3, HTTP, SSH, and NNTP. MRTG allows you to track the traffic through SNMP-enabled network devices such as servers, routers, and switches. Progent's system integration experts can help you use both these utilities to tune and repair your computer network.

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    Education Mac Office Word

    Progent offers onsite education designed for individuals who wish to expand their knowledge of the macOS and OS X platform, Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar classes for Mac applications.

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  • Check Point 1000 Firewalls Computer Security Specialist Check Point 1000 Firewalls Cybersecurity Firms
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    Progentís professionals provide experience in a variety of disciplines relevant to mobile connectivity such as network architecture, wireless data synchronization, wireless security, wireless email, Microsoft Windows Mobile, RIM Blackberry, and wireless application development. Progent's Microsoft certified experts can save your company work and money by applying their wireless experience to help you select and integrate wireless connectivity technologies that make sense for your business. Progent can also optimize your IT architecture so that wireless handhelds perform better.

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  • Hybrid Office 365 solutions IT Consulting
    Office 365 and iOS Technology Consulting

    Office 365 is Microsoft's growing family of productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 programs and cloud services are offered in a variety of subscription plans targeted at customers ranging from individuals and households to global enterprises. Progent can provide fast and easy remote access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android technology. Progent can assist your business to understand the many subscription options available with Office 365 and integrate your network with Office 365 so you derive top business value. Progent supports cross-vendor environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist your business to build and manage hybrid ecosystems that transparently combine local and cloud products and services.

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    Cisco Certified Experts Microsoft Windows 10 Configuration Manager Specialist

    Progent's Microsoft-certified consultants can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Remote and on-premises evaluation and upgrade services for Microsoft Windows 10 offered by Progent's consultants include ROI estimates, project coordination, compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile management, teleworker connectivity, data and identity security, automated provisioning and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and users, and post-migration Call Center support services.

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    The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist you to manage your legacy PIX or Cisco ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, configure, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered support activities. Unlike many independent consultants or local service firms who offer minimal documentation or details of services performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support documentation sent by every consultant to each client. The discipline of detailing and archiving service records results in more effective support and avoids a slew of common problems such as when a service customer is effectively held captive to a consultant who wonít let go of the keys to the kingdom.

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    Progent's Data Center engineers can show you how to identify fault-tolerant data centers that match the specific needs of your business. High availability collocation sites are particularly appealing to small businesses because of their low cost and convenience compared to pursuing a do-it-yourself strategy. Trying to design an on-site data center that offers even a minimum degree of fault tolerance is too expensive for most small organizations. Progent is ready to show you how to get all the advantages of non-stop data centers and 24x7 colo sites by offering a full array of engineering and maintenance services.

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    Progent's pricing policy is to bill for phone service and on-premises help by the minute. As a result, you are charged exclusively for delivered services. Progent does not demand a more expensive rate for off-hours or urgent service, and within California or in areas where Progent provides in-person service, Progent does not charge for travel except for urgent support where on-site work is less than four hours. In addition, Progent applies no minimum charge and requires no monthly commitment for services delivered during normal working hours. Many support organizations demand large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity eliminates large bills for quick fixes so you won't be forced to permit minor problems to stay unaddressed.

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    ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, find and safeguard data related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By updating and managing your IT documentation, you can eliminate as much as 50% of time wasted searching for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether youíre planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it.

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    Remote 24x7 monitoring, automated alarms, and periodic reports are crucial to maintaining the health of your network and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of all sizes can get a degree of network stability that was previously reserved for enterprises. Progent offers a variety Remote Monitoring and Management options available as low-cost service packages designed to help your company to detect and fix a an array of IT network problems before they can disrupt your business.

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  • Cybersecurity Penetration Testing Security Organization
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    Stealth penetration checking is a key component of any comprehensive IT system security plan. Progentís security professionals can perform extensive penetration checks without the awareness of your organization's in-house network support staff. Stealth penetration checking uncovers whether current security defense systems such as intrusion incident alerts and event log monitoring are properly configured and consistently observed.

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