24x7x365 Broomfield Critical Crypto
Computer Malware Detection and Removal Support
For Critical IT Systems
Case Study: Crypto Malware Cleanup and Business Recovery
Ransomware : Your Crippling Information Technology Nightmare
Ransomware has become a too-frequent cyberplague that represents an enterprise-level danger for businesses poorly prepared for an assault. Versions of ransomware such as Dharma, CryptoWall, Bad Rabbit, SamSam and MongoLock cryptoworms have been circulating for many years and continue to cause damage. The latest strains of crypto-ransomware like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim, as well as daily as yet unnamed newcomers, not only do encryption of on-line critical data but also infiltrate any available system backups. Files replicated to off-site disaster recovery sites can also be held hostage. In a poorly architected environment, this can make any recovery useless and effectively sets the network back to square one.
Getting back on-line services and information following a ransomware intrusion becomes a race against the clock as the victim struggles to stop the spread, cleanup the crypto-ransomware, and restore business-critical activity. Due to the fact that ransomware takes time to replicate, assaults are usually launched at night, when successful attacks in many cases take longer to notice. This compounds the difficulty of quickly marshalling and coordinating a qualified response team.
Progent makes available an assortment of solutions for protecting businesses from ransomware attacks. These include user education to help recognize and not fall victim to phishing attempts, ProSight Active Security Monitoring (ASM) for remote monitoring and management, in addition to setup and configuration of next-generation security appliances with machine learning capabilities from SentinelOne to detect and disable day-zero cyber attacks intelligently. Progent also offers the services of veteran crypto-ransomware recovery consultants with the track record and commitment to restore a compromised network as soon as possible.
Progent's Crypto-Ransomware Recovery Services
Soon after a crypto-ransomware penetration, paying the ransom in cryptocurrency does not ensure that cyber criminals will respond with the codes to unencrypt all your data. Kaspersky ascertained that seventeen percent of ransomware victims never restored their data after having paid the ransom, resulting in increased losses. The risk is also very costly. Ryuk ransoms are typically a few hundred thousand dollars. For larger enterprises, the ransom demand can reach millions of dollars. The alternative is to setup from scratch the key parts of your IT environment. Absent the availability of essential system backups, this requires a broad range of skill sets, well-coordinated team management, and the capability to work non-stop until the task is done.
For two decades, Progent has offered expert Information Technology services for companies across the United States and has achieved Microsoft's Gold Partnership certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes engineers who have attained high-level industry certifications in important technologies including Microsoft, Cisco, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned internationally-recognized industry certifications including CISA, CISSP, ISACA CRISC, GIAC, and CMMC 2.0. (Visit Progent's certifications). Progent in addition has experience in financial management and ERP application software. This breadth of experience gives Progent the skills to quickly understand critical systems and organize the surviving components of your network environment after a ransomware penetration and assemble them into a functioning network.
Progent's recovery team of experts deploys state-of-the-art project management tools to orchestrate the complex recovery process. Progent appreciates the importance of working quickly and together with a customer's management and Information Technology resources to prioritize tasks and to put key services back on-line as soon as humanly possible.
Client Case Study: A Successful Ransomware Virus Recovery
A business sought out Progent after their network was penetrated by the Ryuk ransomware. Ryuk is generally considered to have been deployed by North Korean state sponsored cybercriminals, possibly adopting strategies leaked from America's NSA organization. Ryuk targets specific organizations with little ability to sustain disruption and is one of the most lucrative iterations of ransomware. Well Known victims include Data Resolution, a California-based info warehousing and cloud computing business, and the Chicago Tribune. Progent's client is a regional manufacturer based in the Chicago metro area with around 500 staff members. The Ryuk attack had paralyzed all business operations and manufacturing capabilities. The majority of the client's system backups had been online at the beginning of the attack and were encrypted. The client was actively seeking loans for paying the ransom (in excess of $200,000) and hoping for the best, but in the end engaged Progent.
Progent worked together with the client to rapidly assess and prioritize the essential systems that needed to be recovered to make it possible to resume departmental operations:
- Active Directory
- Microsoft Exchange
- Accounting and Manufacturing Software
In less than 48 hours, Progent was able to restore Windows Active Directory to its pre-virus state. Progent then accomplished setup and hard drive recovery on the most important applications. All Microsoft Exchange Server ties and attributes were usable, which accelerated the rebuild of Exchange. Progent was also able to assemble local OST data files (Outlook Email Off-Line Folder Files) on user PCs and laptops in order to recover mail messages. A recent offline backup of the businesses accounting/MRP systems made it possible to restore these vital applications back online for users. Although significant work needed to be completed to recover fully from the Ryuk damage, essential systems were restored rapidly:
During the next few weeks important milestones in the recovery process were achieved through close cooperation between Progent engineers and the customer:
- In-house web applications were returned to operation with no loss of information.
- The MailStore Microsoft Exchange Server with over four million historical emails was brought on-line and available for users.
- CRM/Customer Orders/Invoices/AP/Accounts Receivables/Inventory capabilities were fully operational.
- A new Palo Alto Networks 850 firewall was deployed.
- Most of the user desktops were functioning as before the incident.
Conclusion
A potential business-killing disaster was evaded by hard-working experts, a wide array of IT skills, and close teamwork. Although upon completion of forensics the ransomware virus penetration described here would have been stopped with up-to-date security systems and security best practices, user and IT administrator training, and well designed incident response procedures for information backup and proper patching controls, the fact is that state-sponsored cyber criminals from Russia, North Korea and elsewhere are tireless and are not going away. If you do fall victim to a crypto-ransomware virus, remember that Progent's team of professionals has proven experience in crypto-ransomware virus defense, remediation, and file restoration.
To read or download a PDF version of this customer case study, click:
Progent's Crypto-Ransomware Incident Recovery Case Study Datasheet. (PDF - 282 KB)
Additional Ransomware Protection Services Available from Progent
Progent offers companies in Broomfield a range of remote monitoring and security evaluation services designed to assist you to minimize your vulnerability to ransomware. These services utilize modern machine learning technology to detect zero-day variants of crypto-ransomware that are able to get past legacy signature-based security solutions.
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's cutting edge behavior machine learning technology to guard physical and virtual endpoint devices against new malware attacks like ransomware and email phishing, which easily escape legacy signature-based AV products. ProSight ASM protects on-premises and cloud resources and provides a unified platform to manage the entire malware attack progression including blocking, infiltration detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery. - ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Filtering
Progent's ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, device management, and web filtering via cutting-edge technologies packaged within one agent accessible from a unified control. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP deployment that addresses your organization's specific requirements and that helps you demonstrate compliance with government and industry data protection regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate attention. Progent can also help your company to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent'sProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering. - ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery Services
Progent has worked with advanced backup/restore technology companies to create ProSight Data Protection Services (DPS), a portfolio of subscription-based offerings that provide backup-as-a-service. ProSight DPS products automate and monitor your data backup operations and allow transparent backup and fast recovery of important files, applications, images, plus virtual machines. ProSight DPS lets your business recover from data loss resulting from equipment failures, natural disasters, fire, cyber attacks such as ransomware, user error, malicious insiders, or application bugs. Managed services available in the ProSight Data Protection Services product line include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to identify which of these fully managed backup services are most appropriate for your IT environment. - ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading information security vendors to provide web-based management and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection. - ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map, track, enhance and troubleshoot their connectivity appliances like switches, firewalls, and load balancers plus servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network maps are always updated, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when problems are detected. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, finding appliances that require critical software patches, or identifying the cause of performance issues. Find out more about ProSight WAN Watch infrastructure monitoring and management services. - ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by tracking the state of vital assets that power your business network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT management personnel and your Progent consultant so that all looming issues can be resolved before they have a chance to impact productivity. Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting. - ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual machine host set up and managed by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the client owns the data, the OS software, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hardware solution without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more about ProSight Virtual Hosting services. - ProSight IT Asset Management: Network Documentation Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and protect data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can save up to half of time wasted looking for critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you're making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it. Read more about ProSight IT Asset Management service. - Active Defense Against Ransomware: AI-based Ransomware Detection and Remediation
Progent's Active Protection Against Ransomware is an endpoint protection service that utilizes next generation behavior-based machine learning tools to guard endpoints as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely escape traditional signature-based AV tools. Progent Active Security Monitoring services safeguard local and cloud resources and provides a unified platform to manage the complete threat progression including filtering, detection, mitigation, remediation, and post-attack forensics. Key features include one-click rollback with Windows VSS and real-time system-wide immunization against new attacks. Find out more about Progent's ransomware defense and cleanup services. - Progent's Outsourced/Shared Help Desk: Call Center Managed Services
Progent's Call Desk services permit your information technology staff to offload Support Desk services to Progent or divide responsibilities for Service Desk support transparently between your internal network support group and Progent's extensive roster of IT support technicians, engineers and subject matter experts. Progent's Co-managed Service Desk offers a seamless extension of your internal IT support team. Client interaction with the Help Desk, provision of support services, problem escalation, ticket generation and tracking, performance measurement, and management of the service database are cohesive whether issues are resolved by your corporate support staff, by Progent's team, or a mix of the two. Read more about Progent's outsourced/co-managed Call Desk services. - Patch Management: Patch Management Services
Progent's managed services for patch management provide organizations of all sizes a flexible and affordable alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information network. In addition to maximizing the protection and reliability of your computer environment, Progent's software/firmware update management services free up time for your in-house IT staff to concentrate on line-of-business projects and tasks that deliver the highest business value from your information network. Learn more about Progent's software/firmware update management support services. - ProSight Duo Two-Factor Authentication: Identity Validation, Endpoint Remediation, and Protected Single Sign-on
Progent's Duo authentication services incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Android, and other out-of-band devices. With 2FA, whenever you sign into a secured application and enter your password you are requested to verify who you are on a device that only you possess and that uses a different network channel. A wide selection of out-of-band devices can be utilized for this added form of authentication including an iPhone or Android or watch, a hardware token, a landline phone, etc. You may register several verification devices. For details about ProSight Duo identity validation services, visit Cisco Duo MFA two-factor authentication (2FA) services for access security. - ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
ProSight Reporting is an expanding family of in-depth management reporting plug-ins designed to work with the top ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to highlight and contextualize critical issues like spotty support follow-through or endpoints with out-of-date AVs. By identifying ticketing or network health problems concisely and in near-real time, ProSight Reporting improves productivity, reduces management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.
An index of content::
Solaris Professional
Solaris Professional
If your company computer system combines Solaris technology with MS Windows, Progent can help you to incorporate your computers into a unified environment that allows all your OS platforms to coexist for easy management, transparent dataflow, high reliability, superior throughput, and tight security. Progent's Solaris and MS Windows coexistence assistance offerings include network architecture integration and support, support for Windows services for UNIX, remote server monitoring and administration, online network help and troubleshooting, on-site technical support, and Helpdesk services.
Integration Support ProSight Reporting Remote Network Infrastructure Management
ProSight Reporting Infrastructure Monitoring Computer Engineer
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24x7 SQL Server 2017 Reporting Services Setup and Support
SQL Server 2017 Monitoring Consulting
Progent's certified SQL Server 2017 consultants can assist you to design and carry out a cost-effective migration from your current SQL Server deployment to SQL Server 2017.
Consultant Services Dharma ransomware protection and recovery
recovery from ransomware Consulting
The ProSight Ransomware Preparedness Report service is a low-cost service based on a phone discussion with a Progent information assurance consultant. The interview is designed to help evaluate your company's ability either to defend against ransomware or recover rapidly after a ransomware attack. Progent will work with you directly to gather information concerning your current security profile and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to create a cost-effective security and backup system that minimizes your vulnerability to ransomware and meets your company's needs.
Network Consultants Cisco IP Video phones
Network Consultant Telepresence
Progent's Cisco CCIE-certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Top Endpoint Virus Immunization Network Consultant
ProSight Phishing Defense Specialists
ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior analysis technology by SentinelOne to defend endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to address the complete threat progression including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against new threats.
Information Technology Consulting SQL Server 2019 Always On Availability Groups
SQL Server 2019 and Hyper-V Onsite Technical Support
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer affordable remote and on-premises consulting expertise, application development, and troubleshooting services for businesses of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud infrastructure into a cohesive information management system.
VMware GSX Server Technology Professional
VMware Cross vCenter NSX Consulting Services
Progent can provide the support of a certified VMware VCDX consultant to help your organization plan, configure, administer and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local networks, private and public clouds, or hybrid deployments. Progent offers world-class expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for managing private and public cloud and hybrid cloud solutions that provide maximum availability, data security, and disaster recovery.
NodeZero Certified PEN Testing Evaluation
NodeZero Security Penetration Testing Network Security Auditor
Progent's certified security consultants can run NodeZero-based PEN tests to make sure your security defense systems and policies are properly set up and effective.
Smartphone patch management Technology Professional
Communications device patch management Consultant Services
Progent's support services for patch management offer organizations of all sizes a versatile and cost-effective solution for evaluating, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, peripherals {like printers, network appliances like routers and wireless access points, and IoT devices such as sensors and robotics.
Professional Microsoft Exchange
Exchange 2003 Upgrade Computer Consultants
Progent's Microsoft-certified professionals provide computer help and IT consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete line of Microsoft server platforms. Progent's migration, integration, management, and troubleshooting expertise for Microsoft Exchange 2003 Server include system design, installation, project management, local and remote technical support, Help Desk outsourcing, certified security evaluation, and comprehensive network management outsourcing.
Microsoft 365 OneNote Integration Consulting
Microsoft 365 Planning Computer Consulting
Microsoft 365, previously called Office 365, is Microsoft's extensive family of productivity applications and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud-based services are available in a variety of product bundles targeted at markets ranging from individuals and households to global enterprises. Progent offers fast and affordable online access to specialists with expertise in Microsoft, Mac, Apple iOS, and Google Android technology. Progent can assist your business to evaluate the many subscription plans offered with Microsoft 365 and configure your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and manage hybrid ecosystems that transparently combine local and cloud-based products and services.
Apple iPad and Windows integration Computer Consulting
macOS and Windows integration Consultants
Progent's support specialists in Mac and Microsoft Windows technology can help you integrate Apple Macintosh and Windows computers into seamless environments with full sharing and collaboration functionality. Allowing efficient co-existence among a variety of servers and desktops powered by Mac OS and Windows requires extensive knowledge of and experience with Mac and Windows products. Progent's background in Microsoft and Apple service makes it possible to provide expert support to businesses that rely on these platforms to maintain their strategic edge. Progent's consultants can also assist your business to interface Apple's iPhones and iPads with your Windows environment.
SQL Server 2014 Performance Tuning Computer Consulting
SQL Server 2014 AlwaysOn Technical Support Services
SQL Server 2014 incorporates significant enhancements in critical areas such as performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates seamlessly with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises services that include system design, configuration, management, remediation, and software development expertise to help businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
Check Point UTM-1 Edge Consultants
Check Point 16000 Firewalls Cybersecurity Contractors
Progent's Check Point Software firewall consultants can show you how to design, integrate, and administer firewall environments built around Check Point NGFW firewall appliances and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you support older Check Point firewall models or migrate efficiently to Check Point's modern security gateways.
CCIE Certified wireless IP phones and Aironet APs Online Help
Cisco Certified Expert Wi-Fi VoIP phone integration Support and Help
Progent's Cisco-certified Wi-Fi technology consulting experts can help organizations to deploy, administer, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Exchange Migration Specialist
Microsoft Exchange 2010 Migration Specialist
Progent's Microsoft and Cisco-certified network experts can help you to assess the benefits of Exchange Server 2010 for your business and can assist you to design and carry out an efficient upgrade to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will provide fast return on investment by increasing your productivity, lowering the expense of equipment and service, simplifying management, and consolidating your key communications platforms.
Android Active Directory IT Services
24 Hour Android Wi-Fi Remote Support Services
Progent's seasoned group of IT consultants and application specialists have years of background delivering remote and on-premises assistance for businesses of all sizes who want to integrate Android phones into their IT networks so that users can work together while on the go. Progent has the range of skills to solve network issues that span multiple manufacturers and that represent a mix of older and current technology. Progent provides budget-friendly online consulting to assist you with any aspect of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed technical support to assist you to handle especially stubborn technical problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major network projects on time and on budget. Progent can assist with on-premises, cloud-based, or hybrid networks and can provide support for all major operating systems, applications, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one training to show you how to manage and operate Android phones and tablets efficiently.
Cisco Certified Experts Firewall Support PEN Testing
Cybersecurity Pen Testing Intrusion Detection
Stealth intrusion testing is an important part of any comprehensive IT system security strategy. Progent's security professionals can run thorough penetration checks without the awareness of your organization's in-house IT staff. Unannounced penetration testing shows whether current security defense systems such as intrusion detection warnings and event log analysis are correctly set up and actively observed. Progent can provide ongoing automatic penetration testing to define your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and ill-advised product defaults can be combined by hackers into the multi-vector attacks typical of the latest variants of ransomware.
Remote Cisco Firepower 2100 Series Firewalls Specialists
Open Now Cisco ASA Firepower Support Services
The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist you to maintain your legacy PIX or Cisco ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, optimize, manage and debug firewall solutions based on ASA 5500-X firewalls with Firepower Services.
Exchange 2019 SharePoint Integration Outsourcing
Exchange 2019 DAG Specialist
Progent can assist you in any phase of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring HLB; setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook.
Top Quality Expert Development DotNET
.NET Blazor Developer
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and can create or modernize .NET apps quickly and affordably.
Windows Virtual Desktop for Mac Help and Support
VirtualPC for Mac Network Consultants
For companies with a combination of Apple Mac and Windows desktops, there exist two basic alternatives for running Microsoft Windows-dependent software on a Mac: remote access to an actual Windows PC or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to attach an Apple Mac to a networked Microsoft Windows-based computer to use Microsoft Windows software and share system resources. Microsoft's Virtual PC for Mac emulates Windows on an Apple Mac system so you can run Microsoft Windows software directly. Progent's Mac technology support experts can assist your business to maintain these solutions for using Microsoft Windows programs on your Macs and can also help you to assess and install third-party solutions for Windows platform emulation.
Services Dynamics GP eConnect
Dynamics GP Customization Consulting
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design specialized mission-critical programs and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Dynamics GP management reporting consultants can help you create reports that allow you to track your business more effectively, turning uncooked data into valuable insights into your business.
Hornetsecurity Altaro M365 OneDrive Backup Network Consultants
Hornetsecurity Altaro M365 Teams Chat Backup Remote Troubleshooting
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows endpoints.
wireless IP phones and Cisco Unified Communications Manager Troubleshooting
CCNP Expert Certified On-site Technical Support wireless VoIP phone and Aironet APs
Cisco's wireless VoIP phones are hardened wireless devices intended for professionals who are on the move within office, warehouse, retail or other venues where IT management wants user endpoints that offer more administrative control, data security and ruggedness than is possible with the Bring-Your-Own-Device mode of workplace communications. Successful integration of Cisco's wireless IP phones typically demands that IT teams configure and optimize many components of your wireless environment including APs, switches, Cisco wireless LAN controllers, and management software. Progent's certified consultants can provide online and on-premises assistance to help your organization build and maintain a Cisco wireless VoIP phone deployment by providing services that range from debugging the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.
Microsoft SQL Server 2014 Disaster Recovery Troubleshooting
SQL Server 2014 Online Support Services
SQL Server 2014 incorporates major enhancements in critical areas such as performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that works transparently across all types of applications including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises services such as planning, configuration, administration, remediation, and software development services to help organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.
Call Desk for Remote Workforce Consulting Services
Remote Workers Network Consulting
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Internet Data Center Consultant
Network Engineer Internet Data Center
Progent's data center IT services are designed for companies with hardware housed at Internet Data Centers or data center co-location hosting facilities and in need of on-demand in-person help at the co-location site plus remote help from Microsoft and Cisco Premier Certified professionals. Progent provides a full array of data center and IDC and colo consulting services including system topology analysis, Windows and Linux server installation and maintenance, troubleshooting for server and telecommunications networking, design and installation of high availability configurations, architecting and implementing layered security defenses, firewall configuration and support, configuring load balancing environments, and creating fault tolerant server cluster configurations.
ProSight Reporting Infrastructure Monitoring Support Services
ProSight Reporting Remote Infrastructure Management IT Services
ProSight Reporting is an expanding line of real-time reporting plug-ins created to integrate with the industry's leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Spora ransomware recovery Professional
Snatch ransomware recovery Engineers
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to contain the progress of an active ransomware breach. Call 800-462-8800
Urgent Contract Programming Amazon MWS programming
Programming Firms Amazon Marketplace Web Service programming
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their market, reduce their cost of sales, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and get to market quickly.
Help and Support Firesight
Configuration Cisco Firepower AVC
Cisco's Firepower NGFWs Firewalls provide a significant performance boost compared to Cisco's popular ASA 5500-X security appliances and include unified management and automation of advanced cybersecurity features like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and carry out an efficient upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally control network ecosystems that span local offices, data centers, private clouds and public clouds.
SharePoint 2016 SQL Server Reporting Services Remote Consulting
SharePoint 2016 Professionals
Progent's Microsoft-certified consultants can provide economical online and on-premises expertise, software development, and troubleshooting services for organizations of any size who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
desktop and application virtualization Consulting
Immediate XenDesktop Remote Consulting
Citrix has developed a comprehensive line of products that deliver enterprise-class manageability, scalability, and responsiveness for server virtualization and for centralized distribution of virtual Windows desktops and applications. For delivering virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Essentials. Progent's Citrix-certified engineers can assist you to assess the strategic advantages of Citrix virtualization products and help you design, test, implement, troubleshoot, and support Citrix solutions.
Catalyst 9100 Series AP Management Support and Integration
Catalyst Wireless Access Point Online Support
Progent's Cisco Catalyst Wi-Fi 6 and Wi-Fi 6E AP experts can provide affordable online and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent Phone Numbers
Contact Progent
For small companies considering Progent's IT outsourcing, design expertise, or technical support offerings, phone 800-993-9400 or send email to information@progent.com.
Exchange 2013 DAG Consulting
Exchange 2013 VoIP Online Support Services
Exchange Server 2013 incorporates significant enhancements to the capabilities of Exchange 2010 and delivers important new features plus a revamped structure. These improvements affect vital areas like ease of administration, availability, security and compliance, operational costs, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you evaluate the possible advantages of upgrading to Exchange 2013, create an efficient test and rollout plan, and train your IT team to maintain your Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and management for Microsoft Exchange 2013.
macOS Configuration Professionals
macOS Online Consultant Services
Progent offers nationwide remote phone support and consulting services for companies who operate macOS and OS X networks or whose information systems include a mix of Mac and Microsoft products. Progent's consultants can provide Apple macOS and OS X users a range of IT services such as desktop support, upgrading to the most recent version of macOS from legacy editions of macOS or OS X, plus help with Mac applications. Progent can also assist your business with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud services. Online network consulting provides optimum return for your IT dollar by protecting user efficiency and shortening the hours charged for computer analysis and repair. Advanced online support technology and experienced service specialists and engineers combine to enable Progent to handle most network problems without wasting time and money by traveling to your location. In the vast majority of situations your IT problems can be remediated over the phone or through a mix of telephone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP and ISSAP premier security specialists to help with the toughest system issues.
24x7x365 Operating System Education
Training Network
Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching customers to resolve problems that are within their scope, Progent can concentrate on offering hard-to-find services where Progent faces few competitors. Mid-size companies who utilize familiar independent service providers or who maintain in-house support staffs benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more reliable, secure, and efficient.
Specialist Oracle Enterprise Manager
Oracle 10g Installation support
Progent offers affordable remote access to a certified Oracle DBA expert or an Oracle application programmer. Progent can provide comprehensive DBA services for any version of Oracle's RDBMS platform and can also help plan, build, enhance, or fix Oracle applications based on SQL and PL/SQL. Progent also provides consulting for Streams replication tools and ASM file/volume manager.
Expert Microsoft Certified Consulting SCDPM 2012 Planning
SCDPM 2012 Migration Computer Consultant
Progent's Microsoft-certified consultants can provide online or in-person expertise to help businesses of any size to plan, implement, manage, and troubleshoot a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier versions of SCDPM or from a different backup/recovery system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent offers occasional support for resolving particularly challenging problems, or full project management support. Progent can also assist your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.
WiMax Consulting
24/7/365 Professional WiMax
Progent can provide the affordable services of online Internet connectivity experts to assist your organization to assess or update your ISP services so your Internet connectivity solution aligns with your business requirements. Services available from Progent's engineers include assessment of your existing bandwidth utilization, vendor and service plan analysis and ordering, network provisioning, and managing a smooth move to a new carrier and/or service plan. Network provisioning can include enhancing existing routers and configuring additional ones, setting up firewalls, and upgrading dependable Border Gateway Protocol configurations.
EDR to MDR Migration Technical Support
Security Awareness Training Computer Engineer
Progent recommends five key cybersecurity practices for companies on a minimal IT budget.
Progent Contact
Progent Contact
For small companies considering Progent's IT outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or send email to information@progent.com.
SQL Server Information Technology Consulting
Migration Consultant SQL Server 2008
Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer professionals as well as to information workers, lessening the complexity of designing, integrating, managing, and accessing enterprise data and database applications in environments ranging from mobile devices to enterprise information systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on experience and broad knowledge in designing and building data-driven, end-to-end business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Contract Programming Firm Custom Applications
IIS Development Firms
For custom program creation, Progent can supply programming consultants to produce business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics products such as Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Microsoft IIS to create company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers experts in a broad array of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Windows Server 2012R2 Clustering Engineer
Top Quality Windows Server 2012 R2 Hyper-V Virtual Switch Network Consultants
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout strategies, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT support staff, create a corporate-wide security strategy, automate IT administration, help with creating applications, and build and validate a disaster recovery/business continuity plan.
Ryuk ransomware cleanup Consultant
24-Hour DopplePaymer ransomware recovery Consulting Services
Progent's ransomware consultants can help you to assess your ransomware vulnerability, remotely monitor and guard your IT environment, assist with settlement negotiations with a threat actor, and rebuild a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Firewall Network Install Watchguard
Palo Alto Networks Cybersecurity Consultancy
Progent provides organizations of any size professional consulting for Intrusion Protection Systems and IPsec VPN solutions from major firewall and Virtual Private Network security vendors including Palo Alto Networks, WatchGuard, Juniper, Fortinet, and Symantec. Progent can help you design a detailed security plan and choose appropriate products from multiple suppliers to achieve your security objectives while staying within your budget restraints.
Top Rated Fortinet Firewall Sandboxing Support
Fortinet 6500 Series Firewalls Computer Consultants
Fortinet FortiGate next-generation firewalls are leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can assist you to configure your Fortinet firewalls to safeguard all your digital resources at the enterprise perimeter, within the data center, at branch locations, and at the cloud edge.
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