For fast online assistance with computer security issues, companies in Broomfield Colorado have access to expert support from Progent's certified security engineers. Progent's remote service staff is ready to offer fast and low-cost help with security problems that are impacting the productivity of your network. Progent's accredited security consultants are premier to provide help for environments powered by Microsoft, Linux, macOS and OS X, Sun Solaris, and major versions of UNIX. Progent's wide selection of services covers firewall configuration, email security, secure system architecture, and business continuity preparedness. Progent's support team has been awarded the world's top security credentials including Certified Information Security Manager and Certified Information Systems Security Professional.

Progent provides online security help on a per-minute basis with no minimum times and without extra fees for setup or after hours service. By billing by the minute and by providing top-level support, Progent's pricing structure keeps expenses under control and avoids scenarios where simple fixes result in major charges.

Our Network Has Been Hacked: What Do We Do?
Network Security ConsultantsIn case your network is currently experiencing a network security emergency, refer to Progent's Urgent Online Network Support to find out how to get immediate help. Progent has a pool of certified cybersecurity specialists who offer online and onsite assistance that includes containment, mitigation, recovery, forensics, and enhancement of your security profile to protect against future exploits.

For businesses who have planned in advance for being hacked, the step-by-step incident response model promoted by GIAC is Progent's preferred method of handling a serious security penetration.

Introduction to Security Services
Managing computer security plus preparedness for restoring vital data and systems following a security breach requires a continual effort involving a variety of technologies and processes. Progent's certified security experts can help your business at all levels in your attempt to guard your information network, from security evaluation to creating a complete security strategy. Some areas covered by Progent's experts include Security Planning and Prevention, Information Restoration and Security Failure Analysis, and Outsourced Protection from E-mail-Borne Spam and Viruses.

Designing and Implementing Secure Networks
Every business ought to have a thoroughly considered security strategy that includes both proactive and responsive activity. The proactive plan is a set of steps that works to reduce vulnerabilities. The post-attack strategy specifies activities to help IT staff to inventory the losses resulting from a breach, remediate the damage, record the event, and revive network functions as soon as feasible. Progent can show you how to incorporate security into your business operations. Progent can install scanning software, create and implement a safe IT architecture, and recommend processes and policies that will enhance the protection of your computing environment. Progent's security experts are available to assist you to configure a firewall, design safe remote access to email and data, and configure an effective virtual private network (VPN).

If you are looking for an affordable option for jobbing out your network security management, Progent's 24x7 Monitoring Packages include continual online network tracking and quick resolution of emergencies.

Hybrid Cloud Solutions
Progent can help your company you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud hosted resources and that are compliant with regulatory security requirements. (Learn about Progent's Office 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

Data Recovery and Failure Analysis
Progent has skill in recovering networks and computers that have been hacked, are suspect, or have failed following a security breakdown. Progent can show you how to evaluate the damage resulting from the attack, return your company to normal functions, and retrieve information compromised as a result of the event. Progent's certified specialists can also oversee a comprehensive forensic evaluation by examining activity logs and using other advanced assessment techniques. Progent's experience with security problems reduces your business disruption and allows Progent to suggest effective ways to avoid or mitigate new assaults.

Ransomware Cleanup and Restoration Services
Progent offers the help of proven ransomware recovery experts with the skills to rebuild a network compromised by a ransomware virus such as Ryuk, WannaCry, NotPetya, or Locky. For more information, visit ransomware cleanup and restoration consulting.

Patch Management Services
Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your ever-evolving IT network. In addition to maximizing the protection and reliability of your computer network, Progent's patch management services free up time for your IT team to focus on more strategic initiatives and activities that derive the highest business value from your network. Learn more about Progent's software/firmware update management services.

Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight family of managed services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior machine learning tools to guard endpoint devices as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-matching AV tools. ProSight ASM safeguards local and cloud-based resources and provides a single platform to manage the complete threat lifecycle including protection, detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single console. Progent's data protection and virtualization experts can assist your business to plan and implement a ProSight ESP environment that addresses your company's unique needs and that helps you demonstrate compliance with government and industry information protection regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate attention. Progent can also assist your company to set up and test a backup and restore system like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

ProSight DPS: Managed Backup
ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup activities and enables rapid restoration of critical files, apps and virtual machines that have become lost or corrupted due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can provide world-class expertise to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your critical data. Learn more about ProSight Data Protection Services Managed Backup.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security companies to provide centralized management and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage. Email Guard's on-premises gateway device provides a deeper layer of analysis for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. For more information, visit Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be ported immediately to an alternate hosting solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard information about your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can eliminate up to 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it. Learn more details about ProSight IT Asset Management service.

Special Security Expertise Available from Progent
Progent's certified security consultants offer world-class consulting support in vital facets of computer security such as:

Security Vulnerability Evaluation and Security Compliance Testing
Progent offers expertise with security evaluation tools like Microsoft Baseline Security Analyzer or LANguard from GFI for performing a set of comprehensive system scans to reveal potential security gaps. Progent has broad skills with scanning tools and can assist your company to understand audit reports and respond efficiently. Progent's certified security consultants also provide web software testing and can conduct expert evaluation of enterprise-wide security to assess your company's compliance with major worldwide security specifications including FISMA, NIST, and ISO 17799. In addition, Progent can assess the effectiveness of your wireless security covering in-place wireless equipment as well as mobile handsets. Learn more information about Progent's Information Risk Evaluation and Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Support
Progent's Cisco CCIE engineers and Cisco CCNP experts can deliver in-depth technical support for Cisco's complete family of protection and Virtual Private Network (VPN) solutions including PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module, protected high-speed and integrated services routers, wireless access points, Cisco Meraki cloud-managed APs, and Catalyst switches. Get more information concerning Cisco Protection, Virtual Private Network and Wireless Consulting.

Additional Firewall and Virtual Private Network (VPN) Solutions
As well as supporting a broad array of security technologies from Microsoft and Cisco, Progent can provide businesses of all sizes expert consulting for security products from other important firewall and Virtual Private Network (VPN) vendors. Progent's consultants offer:

Stealth Intrusion Testing Services
Unannounced intrusion checking is a key technique for helping companies to determine how exposed their IT environments are to potential threats by revealing how effectively corporate protection processes and technologies hold up against planned but unpublicized penetration efforts instigated by veteran security engineers using advanced intrusion techniques. Get more details about Progent's Penetration Testing Services.

Certified Information Security Manager Security Support Services
CISM Engineers for Broomfield ColoradoCISM identifies the core skills and international standards of performance that IT security professionals are expected to achieve. CISM provides business management the assurance that those who have earned their CISM possess the background and knowledge to offer efficient security management and consulting services. Progent can provide a CISM support professional to assist your enterprise in vital security areas including data security governance, risk management, information security program management, and incident response management.

Find out the details concerning Progent's Certified Information Security Manager (CISM) Security Consulting Assistance.

Certified Information Systems Security Professionals (CISSP) Security Support Services
CISSP Certified System Security Consultants for Broomfield ColoradoProgent's CISSP consultants are cybersecurity specialists who have been awarded CISSP accreditation as a result of demonstrated professional work, rigorous study, and exhaustive testing. CISSP qualification recognizes mastery of a worldwide standard for information security. American National Standards Institute has granted the CISSP status accreditation in the area of information security under ISO/IEC 17024. Fields of knowledge included under CISSP include cybersecurity management practices, security architecture and models, access permission methodology, software development security, operations security, physical security, cryptography, telecommunications, network security, and business continuity planning.

Get more details about Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Certified Consultants for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals (ISSAP) for Broomfield ColoradoProgent's ISSAP Certified cybersecurity consultants are specialists who have earned ISSAP status after rigorous examination and extensive experience. field experience with network security architecture. ISSAP security experts have acquired comprehensive understanding of access management mechanisms and techniques, telecommunications and network security, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security consultants can assist your business with all aspects of secure network architecture.

Get additional information about Progent's ISSAP Accredited Secure IT Architecture Consulting Services.

CISSP-ISSEP Premier Security Engineering Experts
CISSP-ISSEP certified Cybersecurity ExpertsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security expert to assist your enterprise to utilize current system security engineering theory and techniques in system development, review and evaluate system security designs according to security engineering best practices, produce viable system designs that incorporate compliant cybersecurity features for all critical system functions, define efficient configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and recommend practical security solutions that balance your operational goals with your organization's risk tolerance.

Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

CISA Security Auditor Support Services
CISA Cybersecurity Auditor Engineers for Broomfield ColoradoThe Certified Information Systems Auditor (CISA) accreditation is a globally recognized qualification that signifies mastery in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that consultants pass a comprehensive examination administered by the ISACA international professional association. Progent offers the services of a CISA-Premier security audit consultant trained to help businesses in the areas of information systems audit services, IT administration, systems and architecture planned useful life, information technology service delivery, safeguarding data assets, and business continuity planning.

Learn more details concerning Progent's Certified Information Systems Auditor Consulting Services.

CRISC-certified IT Risk Mitigation Experts
CRISC-certified Risk Consultants for Broomfield ColoradoThe CRISC program was established by ISACA in 2010 to validate an IT professional's skills to plan, deploy, and support IS controls to reduce risk. Progent can provide the expertise of a CRISC-certified consultant to assist your company to develop and carry out a workplace continuity or disaster recovery plan based on industry best practices identified by CRISC and geared to align with your organization's risk tolerance, business objectives, and IT budget. Progent's risk mitigation services are complementary to the support available from Progent's CISA-Premier consultants for impartially evaluating your IT management design and also with the services of Progent's CISM consultants for designing company-wide security policies and procedures.

Find out additional details about Progent's CRISC IT Risk Management Support.

Global Information Assurance Certification Consulting Expertise
Network Security Engineers with GIAC Certification for Broomfield ColoradoGIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of information technology security experts. GIAC's mission is to verify that a certified professional has the knowledge necessary to provide services in important areas of network, data, and application security. GIAC accreditations are acknowledged by companies and government organizations all over the world including U.S. National Security Agency. Progent can provide the help of certified security engineers for any of the security services covered under GIAC certification programs such as assessing networks, security incident response, traffic analysis, web-based services security, and security information and event management (SIEM) solutions.

Learn additional information about Progent's GIAC Information Assurance Expertise.

Depend on Progent for Network Security Consulting Services
If your business is located in Broomfield Colorado and you're looking for network security consulting expertise, telephone Progent at 800-993-9400 or refer to Contact Progent.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services




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    If you are an information technology engineer with technical support expertise, joining Progent and helping our clients will expand your skills through collaboration with our staff of mutually supportive, high-output consultants. Progent's concentration on offering network consulting and computer help to small companies will offer you the chance to work in depth with decision makers and contribute tangibly to the success of exciting organizations. Also, Progent's virtual office environment provides the most advanced technology for off-site service and wireless access to allow you to deliver fast fixes when you troubleshoot business-critical issues.

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    If you have a small business information system with 10 to 50 network users, Progent's IT outsourcing services free your organization from dependence on single independent service provider while giving you affordable and reliable access to enterprise-class technical expertise. By delivering IT support service when you need it, providing advanced expertise for key technologies, delivering unique support such as automated server monitoring, and billing only for support you receive, Progent offers you an affordable solution for maximizing the profitability of your small business network. Progent is the smart way for small businesses to create and maintain a robust and secure IT system and to have fast access to the skilled help typically restricted to enterprises who are able to afford a large internal IT group.

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    Progentís Microsoft-certified experts offer small and medium sized businesses computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, groups and information. SharePoint Portal Server provides a common location for your workers or customers to connect to, organize, share and manipulate useful data, documents, and applications and to interact with one another. It enables faster and better decisions, more efficient access across teams and more economical business practices. The main objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of knowledge available inside and without a business network. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the knowledge theyíve developed in a manner that makes data easy to locate, download and re-use.

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    Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange 2010 and introduces powerful innovations as well as a redesigned structure. These enhancements favorably impact vital areas including manageability, availability, security, operational costs, teamwork, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange 2013, design an efficient validation and deployment strategy, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing online support and management services for Microsoft Exchange 2013.

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    Progentís Microsoft certified experts provide a variety of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is a financial and business analysis package based, like all Microsoft accounting solutions, on the expandable and familiar foundation of Windows technology. Dynamics GP provides a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and integrate, and with its modular approach you can purchase only the capability you currently need, with the option to expand users and enlarge capabilities in the future. Progentís Dynamics GP/Great Plains support engineers can show you how to install, configure and administer the latest version of Microsoft Dynamics GP or migrate smoothly from an older edition.

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    ProSight Data Protection Services offer small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of vital files, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can provide world-class support to configure ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, whenever necessary, can help you to restore your critical information.

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    Progent can help small businesses to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and reduce hardware expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can help you to understand the benefits and restrictions of different cloud computing models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and resources and make sure you avoid the typical errors small companies make when migrating to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and also to manage iPhones and iPads and Google Android smartphones and tablets.

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    Secure Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet applications while enabling enhanced productivity by making these applications available to legitimate remote or mobile users. ISA Server 2006 helps guard corporate applications, services, and data across all network layers with application-layer filtering and powerful publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server 2006 experts can show you how to plan, deploy, configure, and maintain ISA Server on your system so that your company benefits from a smart and economical combination of security, productivity, and speed.

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    NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering with synchronous replication to deliver fast, zero data loss disaster recovery between sites that are up to 185 miles (300km) away from one another. Progent's team of seasoned network consultants can help your business to design, deploy, administer, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your functional requirements and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by delivering guidance with procedures like assigning shelf IDs, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and verifying your DR system to prove adherence with information assurance standards and government mandates.

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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can eliminate up to half of the time thrown away searching for critical information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it.

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    Progent's Microsoft consultants can provide advanced expertise in deploying, using and troubleshooting any edition of Project, Microsoft Project Server, and Project Online and can provide a broad variety of cost-effective online consulting services based on industry best practices to assist organizations of all sizes to get all the benefits of this powerful project management solution. Consulting support offered by Progent include system design, software configuration and upgrades, strategies for safe collaboration among onsite and remote or mobile users, network optimization, and specialized webinar training.

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    Progentís Wireless Consulting Services provide a convenient, affordable option for businesses of all sizes to integrate, manage, monitor and repair advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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    ProSight Data Protection Services offer small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows fast recovery of vital files, applications and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical data.

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    Progent's Microsoft and Cisco authorized experts offer three ways to help medium-size and large businesses develop an efficient and productive in-house Computer Support Help Desk Call Center. Progent's help desk consulting services include ROI analysis, process analysis and improvement, executive reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Services help businesses sift through the numerous high-quality Help Desk application programs on the market and decide which products may be excessively costly, miss key functions, or align poorly with your company's corporate culture. Progent also offers temporary staffing for businesses who need to reinforce their internal Help Desk team for special projects or to substitute for absent or indisposed workers.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their market, lower their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and expedite your ROI.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 Exchange Online and local Exchange systems. This permits you to have certain mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help you with any facet of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on schedule and within budget.

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    NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for the legal profession. Progent offers remote guidance from NetDocuments consultants who can help your law firm to plan, deploy, administer, optimize, or debug a document management system (DMS) environment powered by NetDocuments.

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    Progent can provide cost-effective online support to help businesses to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security.


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