For fast remote assistance with network security issues, businesses in Broomfield Colorado can find world-class expertise from Progent's certified security engineers. Progent's online service staff is ready to offer fast and economical help with security emergencies that are impacting the productivity of your network. Progent's accredited consultants are premier to support environments powered by Windows, Linux, Apple macOS and OS X, Solaris, and major derivatives of UNIX. Progent's wide selection of services addresses firewall technology, email filtering and encryption, secure network architecture, and business continuity planning. Progent's technical support team has been awarded the world's top security certifications including Certified Information Systems Auditor and CISSP.

Progent offers remote security help on a per-minute basis without minimum call duration and without additional fees for setup or after hours support. By charging by the minute and by providing top-level help, Progent's billing structure keeps costs low and avoids scenarios where simple fixes entail big charges.

Our System Has Been Attacked: What Do We Do Now?
Network Security ConsultingIf you are currently experiencing a security emergency, go to Progent's Urgent Remote Network Support to find out how to receive immediate aid. Progent maintains a pool of veteran network security specialists who can provide remote and on-premises assistance that includes threat containment, mitigation, restoration, forensics, and enhancement of your security profile to guard against future attacks.

For businesses who have prepared beforehand for an attack, the step-by-step incident handling procedure promoted by GIAC is Progent's recommended method of responding to a major security incident.

Introduction to Security Expertise
Coordinating computer security and staying ready for restoring vital information and functions after an attack demands an on-going process involving a variety of technologies and processes. Progent's certified experts can assist your organization at whatever level in your efforts to protect your information system, from security assessments to designing a comprehensive security plan. Key areas covered by Progent's security consultants include Security Planning and Implementation, Information Recovery and Security Failure Analysis, and Outsourced Protection from Email-Based Spam and Viruses.

Planning and Implementing Secure Environments
Any company should have a carefully thought out security strategy that includes both preventive and reactive elements. The pre-attack strategy is a set of precautions that helps to reduce vulnerabilities. The post-attack plan specifies procedures to assist IT staff to evaluate the damage caused by a breach, repair the damage, document the event, and revive business activity as soon as possible. Progent can advise you how to build security into your company operations. Progent can install scanning utilities, define and build a safe IT infrastructure, and recommend processes and policies that will enhance the protection of your network. Progent's security experts are available to assist you to set up a firewall, deploy protected offsite access to e-mail and information, and configure an efficient virtual private network.

If you are interested in an economical option for outsourcing your network security administration, Progent's 24x7 Network Support Services feature automated online system tracking and quick resolution of problems.

Hybrid Cloud Solutions
Progent can help your IT team you to plan, deploy, manage and repair enterprise hybrid cloud solutions that include local and cloud infrastructure and that comply with government and industry data security standards. (Find out about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

Data Recovery and Security Forensics
Progent offers skill in restoring networks and computers that have been hacked, are quarantined, or have ceased to function following a security penetration. Progent can help evaluate the losses caused by the breach, return your company to normal business operations, and retrieve data lost as a result of the attack. Progent's security specialists can also manage a comprehensive forensic evaluation by going over activity logs and using other advanced assessment tools. Progent's background with security consulting minimizes your downtime and allows Progent to recommend effective measures to prevent or mitigate future attacks.

Ransomware Cleanup and Recovery Services
Progent offers the help of experienced ransomware recovery experts with the skills to restore an IT network victimized by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or Locky. To learn more, see ransomware cleanup and recovery services.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way through a network. For this reason, ransomware assaults are typically launched on weekends and late at night, when support staff may be slower to recognize a breach and are least able to organize a rapid and forceful defense. The more lateral progress ransomware can achieve within a target's system, the longer it takes to restore basic IT services and scrambled files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to guide organizations to carry out the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineers can help businesses to locate and isolate breached servers and endpoints and guard clean assets from being penetrated. If your network has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Work-from-Home Cybersecurity Expertise
Work-from-Home (WFH) staff members typically use their own devices and often operate in a poorly secured physical area. This multiplies their vulnerability to cyber threats and calls for careful deployment of firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, intensive user training, and the creation of policies built on leading practices. Progent's veteran group of Work-from-home support consultants can assist your business to design, deploy and manage a compliant security solution that guards critical IT resources in networks that include at-home workers.

Software/Firmware Update Management Services
Progent's managed services for patch management offer businesses of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT system. In addition to maximizing the security and reliability of your computer environment, Progent's patch management services allow your in-house IT team to focus on more strategic projects and activities that deliver maximum business value from your network. Learn more about Progent's patch management support services.

Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered threat management platform that includes AI algorithms and professional services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be loaded in a few minutes to protect popular endpoints against increasingly sophisticated assaults such as ransomware, familiar and brand-new malware, trojan viruses, hacking tools, memory exploits, malicious scripts, invasive macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and reseller and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is invariably the initial EDR response tool deployed by Progent to provide control and visibility of a customer's network at the outset of a ransomware recovery emergency. For additional information, refer to Progent's SentinelOne-based Extended Detection and Response consulting.

Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight series of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes SentinelOne's next generation behavior analysis tools to guard endpoint devices and physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to address the entire threat progression including blocking, infiltration detection, containment, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery powered by SentinelOne technology.

ProSight Enhanced Security Protection: Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to security threats from all vectors. ProSight ESP offers firewall protection, intrusion alerts, device control, and web filtering through cutting-edge tools incorporated within one agent managed from a single control. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that meets your organization's unique needs and that helps you demonstrate compliance with government and industry information security standards. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent attention. Progent can also assist you to set up and verify a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with advanced backup product companies to produce ProSight Data Protection Services, a portfolio of management offerings that provide backup-as-a-service. All ProSight DPS products automate and track your data backup operations and allow non-disruptive backup and rapid recovery of vital files/folders, applications, system images, plus VMs. ProSight DPS helps your business avoid data loss caused by hardware breakdown, natural calamities, fire, cyber attacks like ransomware, user error, ill-intentioned employees, or application bugs. Managed services in the ProSight Data Protection selection include ProSight Altaro VM Backup, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to determine which of these managed services are best suited for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading information security companies to provide web-based management and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and keeps most threats from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter. For more information, visit Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication managed services utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Android, and other out-of-band devices. Using 2FA, whenever you log into a protected online account and give your password you are requested to verify your identity via a device that only you have and that is accessed using a separate network channel. A wide range of out-of-band devices can be utilized as this added means of ID validation such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You can register multiple verification devices. To find out more about Duo identity validation services, refer to Cisco Duo MFA two-factor authentication services for telecommuters.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the applications. Because the environment is virtualized, it can be moved easily to a different hosting environment without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect information related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or domains and warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of time wasted searching for critical information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Find out more about ProSight IT Asset Management service.

Special Security Services Offered by Progent
Progent's certified security engineers can provide unique specialized help in vital facets of computer security including:

Security Vulnerability Evaluation and Compliance Assessment
Progent offers expertise with security auditing tools such as Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a variety of comprehensive network scans to identify possible security gaps. Progent has broad experience with these tools and can assist you to understand audit reports and react efficiently. Progent's certified security engineers also provide web software validation and can perform thorough evaluation of corporate-wide security to determine your organization's compliance with key industry security standards including FISMA, NIST, and ISO 17799. Also, Progent can assess the strength of your wireless protection including in-place wireless appliances as well as mobile devices. Get additional details concerning Progent's Information Risk Evaluation and Security Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can provide world-class technical services for Cisco's complete family of security and Virtual Private Network (VPN) products such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst FWSM, protected broadband and integrated services routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Find out additional details about Cisco Security, Virtual Private Network and Aironet Wireless Support.

Additional Firewall and VPN Consulting Services
As well as being expert in a wide array of protection solutions from Microsoft and Cisco, Progent offers organizations of all sizes top-level engineering services for products from other popular firewall and Virtual Private Network vendors. Progent's consultants can provide:

Stealth Intrusion Testing Consulting
Unannounced penetration checking is a valuable technique for helping businesses to determine how vulnerable their networks are to real-world threats by testing how effectively corporate security procedures and technologies stand up against planned but unpublicized intrusion attempts instigated by veteran security specialists using advanced hacking methods. Find out more information about Progent's Penetration Testing Services.

CISM Security Consulting Expertise
CISM Engineers for Broomfield ColoradoCertified Information Security Manager (CISM) identifies the core competencies and worldwide standards of service that IT security managers are expected to achieve. It offers executive management the confidence that consultants who have earned their CISM have the background and skill to provide effective security management and engineering support. Progent can offer a CISM expert to assist your organization in critical security disciplines including data protection governance, vulnerability assessment, data protection process control, and incident response support.

Learn additional information concerning Progent's Certified Information Security Manager Security Support Expertise.

CISSP Security Support Expertise
CISSP Premier Network Security Experts for Broomfield ColoradoProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have been awarded CISSP certification as a result of verified experience, extensive study, and formal testing. CISSP Certification recognizes mastery of an international standard for IT security. ANSI has granted the CISSP credential official recognition in the field of information security under ISO/IEC 17024. Fields of knowledge covered within CISSP include cybersecurity management procedures, security design and models, connection permission methodology, software development security, business processes security, hardware security, encryption, telecommunications, Internet security, and business continuity planning.

Read the details concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Premier Experts for Secure Network Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Broomfield ColoradoProgent's ISSAP Premier cybersecurity experts have earned ISSAP certification after rigorous testing and substantial hands-on work with network security design. ISSAP consultants possess in-depth understanding of access control systems and techniques, telecommunications and network security, cryptography, needs evaluation, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security experts can help your company with all phases of architecture security.

Get additional information concerning Progent's ISSAP Accredited Secure System Infrastructure Consulting Services.

CISSP-ISSEP Certified Cybersecurity Engineering Experts
CISSP-ISSEP certified Cybersecurity ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to assist your organization to follow modern system security engineering principles and techniques in system development, review and evaluate system security designs based on cybersecurity engineering leading practices, produce viable system designs that incorporate compliant cybersecurity mechanisms for all key system functions, develop effective design and configuration strategies to provide operational security, perform comprehensive risk analysis, and propose practical security solutions that balance your operational requirements with your company's tolerance for risk.

Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

CISA Security Auditor Professional Expertise
Certified Information Systems Auditor Consultants for Broomfield ColoradoThe Certified Information Systems Auditor (CISA) credential is an important qualification that indicates expertise in IS security audit and control. Certified by the American National Standards Institute, the CISA credential requires that candidates undergo a comprehensive examination overseen by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier security professional trained to assist businesses in the areas of IS audit process, IT enforcement, systems and infrastructure planned useful life, information technology service delivery, protecting data resources, and business continuity preparedness.

Find out additional details concerning Progent's Certified Information Systems Auditor (CISA) Professional Expertise.

CRISC Risk Mitigation Consultants
CRISC Network Risk Engineers for Broomfield ColoradoThe Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate a consultant's ability to design, deploy, and support information system control mechanisms to reduce risk. Progent offers the expertise of a CRISC-certified engineer to assist your company to create and execute a workplace continuity or disaster recovery plan that follows industry best practices promoted by CRISC and crafted to match your company's risk appetite, business goals, and budgetary guidelines. Progent's network risk mitigation services are complementary to the services available from Progent's CISA-Certified consultants for objectively evaluating your IS control mechanisms and also with the expertise of Progent's CISM-certified experts for implementing company-wide security policies and procedures.

Learn additional details about Progent's CRISC-certified IT Risk Management Services.

GIAC (Global Information Assurance Certification) Consulting Expertise
Network Security Experts with GIAC Certification for Broomfield ColoradoGlobal Information Assurance Certification was established in 1999 to certify the knowledge of network security engineers. GIAC's goal is to verify that a certified security consultant possesses the skills appropriate to provide services in critical areas of network, information, and program security. GIAC accreditations are recognized by companies and institutions throughout the world including U.S. NSA. Progent offers the help of GIAC certified professionals for all of the security capabilities covered under GIAC certification topics including assessing networks, incident handling, traffic analysis, web-based application security, and SIEM solutions.

Read more information concerning Progent's GIAC Information Assurance Services.

Contact Progent for Network Security Help
If your organization is situated in Broomfield Colorado and you're trying to find cybersecurity expertise, call Progent at 800-993-9400 or go to Contact Progent.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services

An index of content::

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  • SharePoint 2007 Support Outsourcing
    Windows SharePoint 2007 Services Online Troubleshooting

    Progent's Microsoft-certified consultants offer small and medium sized businesses computer consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server provides a common location for your employees or customers to connect to, organize, share and interact with useful data, documents, and software and to communicate with one another. It allows faster and better decisions, more effective sharing across groups and more streamlined business processes. The main objective of SharePoint Server is to gather together, in a productive way, all of the many sources of information accessible within and outside a business network. Windows SharePoint Services join employees, customers, workgroups and major tasks with the knowledge they've developed in a way that makes data convenient to find, retrieve and re-use.

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    Progent's Cisco-certified Catalyst Wi-Fi 6 Access Point experts offer economical online and onsite support for Catalyst Wi-Fi 6 wireless access points.

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    ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, device management, and web filtering through leading-edge technologies incorporated within a single agent managed from a single console. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that meets your company's specific needs and that helps you demonstrate compliance with government and industry data security regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate action. Progent can also assist your company to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware.

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    Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and can build or enhance .NET apps quickly and affordably.

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    Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to plan and implement an efficient upgrade to Windows Server 2022 that features high availability and that is based on an on-premises system architecture or a hybrid model that integrates cloud-based Windows Server on Azure with an on-site installation of Windows Server 2022.

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    Microsoft Lync Server 2013, renamed Skype for Business, allows organizations of all sizes to build a manageable and protected communications environment that supports the modern BYOD computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with application sharing, as well as IP and PSTN calling across a wide range of stationary PCs and mobile devices. Progent's certified Lync Server 2013 consultants and network integrators can assist you to assess the business benefits of Lync Server 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or hybrid model appropriate for your current and long-term plans, implement Lync Server 2013 in a way that expedites your return on investment, and provide custom webinar and onsite training to your management team and end users. Progent offers expertise in critical pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with key Office and Microsoft 365 apps such as Outlook and PowerPoint.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can broaden their market, reduce their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.

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    Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized business integrate and maintain Cisco's security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to administer and provide the flexibility to evolve with your changing business needs. Progent's Cisco-Certified network experts are familiar with Cisco's complete line of hardware and software targeted at eliminating data pilfering, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can help you deploy Cisco technology to get secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized client access control framework for user authentication, permissions, and accounting from a graphical Web interface.

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    Progent is among the most qualified information technology support firms for creating e-mail systems powered by Exchange 2000 Server. Progent specializes in helping small and mid-size companies derive the full advantages of Microsoft Exchange 2000 for typical situations including updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server administration.

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    Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that incorporates AI software and expert services to deliver cutting-edge endpoint detection and response (EDR).

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    Exchange Servers and Macintosh computers can work together efficiently. Progent's Mac and Microsoft premier consultants can help you set up Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with colleagues who run Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac systems can collaborate, allowing Mac users to get and transmit email, search the GAL, copy addresses, synchronize calendars, and alert fellow workers to meetings via your Microsoft Exchange account. Progent will verify that your Microsoft Server is appropriately configured and that LDAP and Outlook Web Access are enabled. Progent also can provide specialized one-on-one Entourage training.

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    Progent's Cisco-certified IP phone and video IP phone consultants can assist your business to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified CM, originally named CallManager, or with Cisco Unified CM Express (CME) to create a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps such as Cisco Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, deploying Cisco ISR routers with CUBE internetworking capability, and creating Cisco UCS server clustering and Cisco SRST solutions for high availability.

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    Progent can help your business to evaluate the wealth of subscription plans offered with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also help you to create and maintain hybrid solutions that transparently integrate local and cloud products and services.

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    Progent's Microsoft-certified Windows 2000 Server consultants offer computer help and information technology consulting services for the complete line of Microsoft .NET Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Windows Server 2000 integration, optimization, and troubleshooting offerings include system design, installation, documentation, local and remote support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.

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    Progent's Cisco-certified wireless technology consultants can help organizations to configure, manage, and troubleshoot Cisco wireless products including Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.

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    Progent is among the most qualified network support companies for creating e-mail solutions based on Exchange 2000 Server. Progent specializes in helping small companies get the full benefits of Microsoft Exchange 2000 for typical situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server administration.

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    For enterprise project management assistance, Progent can provide the services of senior information technology professionals with years of experience in technology management, application development, and business process design for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to help enterprise clients follow leading practices to ensure that strategic projects are completed on time and within budget.

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    Progent can provide affordable online and on-premises support to help companies to move any part of their core network infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment costs and enable the use of Google's state-of-the-art AI and machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.

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    If your company computer system combines Solaris platforms with Microsoft Windows, Progent can show you how to integrate your servers into a unified environment that permits all your OS platforms to run side by side for easy management, transparent information exchange, high availability, superior throughput, and tight protection. Progent's Solaris and Microsoft Windows integration support services feature IT infrastructure configuration and service, consulting for Windows services for UNIX, remote server monitoring and administration, online technical help and troubleshooting, in-person technical support, and Help Desk Call Center services.

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    Progent offers affordable online assistance to assist you to plan, deploy, and troubleshoot any facet of your iPhone and Windows integration solution and is available for quick jobs to help you through specific technical bottlenecks or long-term engagements to help you complete large-scale initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a resilient, protected and scalable network infrastructure that is best suited to your computing model. Progent can also provide remote or onsite training to help manage and use your iPhones and iPads in a secure, collaborative ecosystem that maximizes the business value of your information network.

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    Progent's ProSight Virtual Hosting service offers advanced virtualization architecture, a world-class data center, and the technical expertise of Progent's Microsoft-certified engineering group to provide small and midsize businesses with a comprehensive IT outsourcing solution that enhances network dependability and security, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and critical application servers supported within a secure and reliable data center on a fast, high-availability virtual machine set up and maintained by Progent's network support professionals.

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    Progent offers consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your security requirements and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewall solutions.

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    Progent's Microsoft-certified consultants can provide online or onsite expertise to help companies of all sizes to design, implement, manage, and repair a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older releases of Data Protection Manager or from a different backup platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent can provide as-needed support for resolving particularly stubborn issues, or full project management services. Progent's consultants can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.

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    Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, optimizing and fixing System Center Operations Manager environments and can provide organizations of all sizes expert online or on-premises consulting services for SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also help you to import and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or on-premises technical support to assist you to remediate critical issues detected by System Center 2012 Operations Manager.

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    Even if your business has a small network services group and a modest IT budget, your information system can still have the same high availability and performance that once required a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified network professionals, the most recent network management products for proactive monitoring and threshold alarms, and cost-effective support packages such as a help desk call center to keep your mission-critical network applications and hardware operating.

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    Progent's data protection experts can assist you to design, implement and debug a backup solution built around MSP360 software. MSP360 offers file/folder or image backup/restore for VMs and physical computers, works with all popular public clouds, and allows you to build a backup solution with a low RTO and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to prevent data loss caused by user mistakes, system glitches, malicious users, and external assaults such as ransomware. For details, go to ProSight DPS 360 Backup services.

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    Progent can show you how to design, deploy, manage, and troubleshoot a viable Wireless network infrastructure, recommend appropriate technology, and integrate wireless access points, bridges, antennas, wireless controllers, and various wireless products. Progent can also help you put together a thorough wireless network security strategy that is well integrated with the security strategy for your overall business network.

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    Progent imposes no initialization fee and asks no retainer for services provided during regular business hours. Progent's small granularity eliminates big invoices for quick fixes so you won't be tempted to permit simple problems to stay unaddressed. .

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    Progent's Cisco-certified CCIE network infrastructure experts can help your business to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.

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    Progent can assist small and medium-size businesses to implement VoIP platforms to provide their remote workforce the advantage of virtual extensions of the corporate phone infrastructure.

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    Progent's disaster recovery planning and business continuity consultants can show you how to design a disaster recovery strategy to prepare for an IT network catastrophe. Progent can help you develop a complete disaster recovery plan that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to build an affordable, non-stop network solution that takes into account availability issues involving a broad range of network technologies and procedures.

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    Progent's Wi-Fi site survey services help you to plan, deploy and debug a Wi-Fi LAN customized for your environment, providing your business a wireless solution that has the coverage, speed, capacity, security, and hand-off ability your company requires.

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    Progent's wireless professionals can help small organizations plan, choose, pilot, install and maintain secure building-to-building wireless bridges that integrate transparently into your IT network while offering a degree of security that matches or exceeds wireline connections. Progent provides expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you select and deploy the wireless link solutions that align best your company requirements.

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  • Windows 10 Upgrade Specialists Windows 10 Configuration Integration
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    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical online and on-premises consulting, software development, and technical support services for organizations of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud-based components into a seamless intranet system.

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    Progent's network consultants can assist your company to automate desktop PC update and patch management by providing support for administration solutions such as Configuration Manager 2007, SMS 2003, and Windows Server Update Services.

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  • Zero Trust Cybersecurity Support and Integration Two-factor Authentication (2FA) Remote Consulting
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