Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Senior Ransomware Consultant
Ransomware needs time to work its way through a target network. Because of this, ransomware assaults are commonly unleashed on weekends and at night, when support staff may be slower to recognize a break-in and are least able to organize a rapid and coordinated defense. The more lateral movement ransomware can achieve inside a target's network, the longer it takes to recover basic operations and damaged files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to assist you to carry out the time-critical first phase in mitigating a ransomware attack by containing the malware. Progent's online ransomware experts can assist organizations in the Broomfield metro area to locate and isolate breached servers and endpoints and protect clean assets from being penetrated.
If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Broomfield
Current variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and infiltrate any available backups. Files synchronized to the cloud can also be corrupted. For a poorly defended network, this can make system restoration nearly impossible and effectively throws the datacenter back to square one. Threat Actors (TAs), the hackers behind a ransomware attack, insist on a ransom payment for the decryptors required to recover encrypted data. Ransomware assaults also attempt to exfiltrate files and hackers require an extra payment for not posting this information or selling it. Even if you can restore your system to an acceptable point in time, exfiltration can be a major issue according to the sensitivity of the stolen data.
The restoration work after a ransomware attack involves a number of crucial phases, most of which can proceed in parallel if the response workgroup has enough members with the required skill sets.
- Containment: This urgent initial response involves blocking the sideways spread of the attack within your IT system. The more time a ransomware attack is allowed to go unchecked, the longer and more expensive the recovery process. Because of this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery experts. Quarantine processes consist of cutting off affected endpoint devices from the network to block the contagion, documenting the environment, and protecting entry points.
- System continuity: This involves restoring the network to a basic useful level of capability with the shortest possible delay. This effort is usually at the highest level of urgency for the victims of the ransomware attack, who often perceive it to be an existential issue for their company. This activity also requires the widest array of technical skills that cover domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and smart phones, databases, office and mission-critical applications, network architecture, and protected endpoint access. Progent's ransomware recovery experts use state-of-the-art workgroup platforms to organize the complicated recovery process. Progent understands the importance of working rapidly, continuously, and in concert with a client's management and network support staff to prioritize activity and to get critical services on line again as quickly as possible.
- Data recovery: The work required to recover data damaged by a ransomware assault varies according to the state of the systems, how many files are affected, and which recovery techniques are needed. Ransomware attacks can destroy pivotal databases which, if not carefully shut down, may need to be rebuilt from scratch. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server rely on Active Directory, and many financial and other business-critical applications depend on Microsoft SQL Server. Often some detective work may be needed to locate clean data. For example, non-encrypted OST files may exist on staff desktop computers and notebooks that were off line at the time of the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators.
- Setting up advanced antivirus/ransomware protection: Progent's ProSight Active Security Monitoring incorporates SentinelOne's machine learning technology to offer small and medium-sized companies the advantages of the identical anti-virus tools used by many of the world's biggest corporations such as Netflix, Citi, and Salesforce. By providing real-time malware blocking, classification, containment, recovery and analysis in a single integrated platform, Progent's ProSight ASM lowers TCO, simplifies administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the hacker Progent is experienced in negotiating settlements with hackers. This calls for close co-operation with the ransomware victim and the insurance carrier, if there is one. Activities include determining the type of ransomware used in the assault; identifying and establishing communications the hacker persona; verifying decryption tool; deciding on a settlement amount with the ransomware victim and the insurance carrier; establishing a settlement amount and schedule with the hacker; checking compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency payment to the hacker; acquiring, learning, and operating the decryption utility; troubleshooting decryption problems; creating a clean environment; remapping and connecting datastores to match exactly their pre-attack condition; and recovering physical and virtual devices and software services.
- Forensic analysis: This process is aimed at uncovering the ransomware assault's progress throughout the targeted network from start to finish. This audit trail of how a ransomware attack travelled within the network helps you to evaluate the damage and highlights gaps in policies or processes that should be corrected to avoid later breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to detect anomalies. Forensics is usually given a top priority by the insurance carrier. Since forensic analysis can take time, it is essential that other key recovery processes such as business resumption are performed in parallel. Progent has a large team of information technology and security professionals with the knowledge and experience needed to carry out activities for containment, operational resumption, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has provided remote and onsite IT services across the United States for more than 20 years and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes consultants who have been awarded high-level certifications in foundation technology platforms such as Cisco infrastructure, VMware, and popular Linux distros. Progent's data security consultants have earned internationally recognized certifications including CISM, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial and ERP applications. This broad array of skills gives Progent the ability to identify and consolidate the undamaged pieces of your network following a ransomware attack and reconstruct them rapidly into an operational network. Progent has worked with top insurance providers like Chubb to assist organizations clean up after ransomware assaults.
Contact Progent for Ransomware System Recovery Consulting in Broomfield
For ransomware system restoration services in the Broomfield area, phone Progent at 800-462-8800 or see Contact Progent.