Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Senior Ransomware Consultant
Ransomware requires time to work its way through a network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when support staff are likely to take longer to become aware of a penetration and are least able to mount a rapid and coordinated response. The more lateral progress ransomware can make inside a victim's system, the longer it takes to recover core IT services and scrambled files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to assist you to carry out the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineers can assist organizations in the Broomfield metro area to locate and isolate breached servers and endpoints and protect clean resources from being compromised.
If your network has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Available in Broomfield
Modern variants of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and infiltrate any accessible system restores and backups. Data synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make automated restoration nearly impossible and effectively sets the datacenter back to square one. Threat Actors (TAs), the hackers behind a ransomware attack, demand a ransom payment in exchange for the decryptors needed to recover scrambled data. Ransomware attacks also try to exfiltrate files and hackers require an additional ransom in exchange for not publishing this information on the dark web. Even if you are able to restore your system to an acceptable point in time, exfiltration can be a big issue depending on the nature of the downloaded data.
The recovery process subsequent to ransomware attack has a number of crucial phases, most of which can be performed in parallel if the response team has a sufficient number of people with the required experience.
- Quarantine: This time-critical first response involves blocking the sideways spread of the attack within your network. The longer a ransomware attack is allowed to go unchecked, the longer and more expensive the recovery effort. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware response experts. Containment processes include cutting off affected endpoint devices from the network to block the spread, documenting the IT system, and securing entry points.
- System continuity: This involves restoring the IT system to a basic useful level of functionality with the shortest possible downtime. This process is typically the top priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their business. This project also demands the widest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, productivity and mission-critical applications, network topology, and safe remote access. Progent's ransomware recovery experts use advanced workgroup platforms to coordinate the complex restoration process. Progent understands the urgency of working rapidly, continuously, and in unison with a customer's management and IT staff to prioritize tasks and to put essential services on line again as fast as feasible.
- Data recovery: The work necessary to recover data damaged by a ransomware attack depends on the condition of the systems, the number of files that are encrypted, and what restore techniques are required. Ransomware assaults can destroy pivotal databases which, if not carefully closed, may have to be rebuilt from the beginning. This can apply to DNS and Active Directory databases. Exchange and SQL Server depend on AD, and many financial and other mission-critical applications are powered by SQL Server. Often some detective work could be needed to find undamaged data. For example, non-encrypted OST files may exist on employees' PCs and notebooks that were not connected at the time of the attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including root users.
- Implementing advanced antivirus/ransomware protection: Progent's Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to give small and mid-sized businesses the benefits of the same AV technology deployed by some of the world's biggest corporations including Walmart, Visa, and NASDAQ. By delivering in-line malware filtering, detection, mitigation, repair and analysis in one integrated platform, Progent's ProSight Active Security Monitoring lowers TCO, simplifies management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This calls for working closely with the victim and the cyber insurance carrier, if there is one. Services include establishing the type of ransomware used in the attack; identifying and establishing communications the hacker; verifying decryption capabilities; budgeting a settlement amount with the victim and the cyber insurance carrier; negotiating a settlement amount and schedule with the hacker; confirming compliance with anti-money laundering (AML) regulations; overseeing the crypto-currency disbursement to the hacker; acquiring, reviewing, and operating the decryption utility; debugging decryption problems; creating a clean environment; remapping and reconnecting drives to reflect exactly their pre-attack state; and restoring computers and services.
- Forensics: This process involves uncovering the ransomware attack's storyline throughout the targeted network from beginning to end. This history of the way a ransomware assault travelled within the network assists your IT staff to evaluate the impact and highlights gaps in rules or processes that need to be corrected to prevent later breaches. Forensics entails the review of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to check for changes. Forensic analysis is typically given a high priority by the cyber insurance provider. Since forensic analysis can be time consuming, it is essential that other important recovery processes like operational continuity are executed in parallel. Progent has an extensive team of information technology and data security experts with the skills needed to carry out activities for containment, business continuity, and data restoration without interfering with forensic analysis.
Progent's Background
Progent has provided remote and onsite IT services across the United States for over 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in core technology platforms including Cisco networking, VMware, and popular Linux distros. Progent's data security consultants have earned internationally recognized certifications such as CISM, CISSP-ISSAP, GIAC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial management and ERP application software. This breadth of skills gives Progent the ability to salvage and consolidate the undamaged parts of your information system following a ransomware intrusion and reconstruct them rapidly into an operational system. Progent has collaborated with leading cyber insurance providers like Chubb to help businesses clean up after ransomware attacks.
Contact Progent for Ransomware Cleanup Consulting in Broomfield
For ransomware cleanup services in the Broomfield metro area, phone Progent at 800-462-8800 or see Contact Progent.