Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a network. For this reason, ransomware assaults are typically unleashed on weekends and late at night, when support staff may be slower to become aware of a breach and are less able to mount a quick and coordinated defense. The more lateral progress ransomware can manage within a victim's network, the more time it takes to restore core IT services and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to take the time-critical first phase in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware engineers can help organizations in the Broomfield metro area to identify and isolate breached devices and protect clean resources from being penetrated.

If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Broomfield
Current variants of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and attack any accessible backups. Data synched to the cloud can also be impacted. For a poorly defended network, this can make system recovery nearly impossible and effectively sets the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a settlement fee for the decryptors needed to recover encrypted data. Ransomware attacks also attempt to steal (or "exfiltrate") files and hackers demand an extra settlement in exchange for not publishing this information or selling it. Even if you are able to rollback your network to an acceptable date in time, exfiltration can be a major issue depending on the sensitivity of the stolen data.

The recovery process subsequent to ransomware attack involves several distinct phases, the majority of which can be performed in parallel if the response team has enough people with the required skill sets.

  • Containment: This urgent first step involves blocking the lateral progress of ransomware within your network. The longer a ransomware assault is allowed to go unrestricted, the longer and more costly the recovery effort. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware recovery engineers. Quarantine processes include isolating infected endpoint devices from the rest of network to minimize the spread, documenting the environment, and protecting entry points.
  • System continuity: This covers bringing back the network to a minimal useful degree of functionality with the shortest possible downtime. This effort is usually the top priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This project also demands the broadest range of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, office and line-of-business applications, network architecture, and protected endpoint access. Progent's recovery team uses state-of-the-art workgroup platforms to coordinate the complex restoration effort. Progent appreciates the urgency of working rapidly, continuously, and in concert with a client's managers and network support group to prioritize tasks and to get vital services back online as fast as feasible.
  • Data restoration: The effort required to recover data damaged by a ransomware attack depends on the condition of the network, the number of files that are encrypted, and which restore methods are needed. Ransomware assaults can take down critical databases which, if not carefully shut down, may need to be rebuilt from scratch. This can include DNS and AD databases. Exchange and Microsoft SQL Server rely on AD, and many manufacturing and other mission-critical platforms are powered by Microsoft SQL Server. Some detective work could be required to find undamaged data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may have survived on employees' PCs and notebooks that were not connected during the ransomware attack. Progent's Altaro VM Backup consultants can help you to deploy immutable backup for cloud storage, enabling tamper-proof data for a set duration so that backup data cannot be erased or modified by anyone including root users. This provides another level of security and restoration ability in case of a ransomware breach.
  • Deploying advanced antivirus/ransomware protection: ProSight ASM utilizes SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the benefits of the same AV tools deployed by some of the world's biggest enterprises such as Walmart, Citi, and Salesforce. By providing in-line malware filtering, detection, containment, restoration and analysis in one integrated platform, Progent's ProSight ASM lowers TCO, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine built into in ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent has experience negotiating settlements with hackers. This requires close co-operation with the victim and the insurance carrier, if any. Services include determining the type of ransomware involved in the attack; identifying and making contact with the hacker; verifying decryption tool; budgeting a settlement with the victim and the insurance carrier; establishing a settlement and schedule with the TA; checking compliance with anti-money laundering sanctions; carrying out the crypto-currency disbursement to the TA; receiving, learning, and using the decryptor tool; debugging failed files; building a pristine environment; mapping and connecting datastores to reflect precisely their pre-attack condition; and restoring computers and services.
  • Forensic analysis: This process is aimed at discovering the ransomware attack's progress throughout the network from beginning to end. This audit trail of how a ransomware assault travelled within the network helps you to assess the damage and highlights weaknesses in security policies or work habits that should be corrected to prevent later break-ins. Forensics involves the examination of all logs, registry, GPO, Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to check for changes. Forensics is usually assigned a top priority by the cyber insurance carrier. Since forensics can take time, it is vital that other important recovery processes like operational resumption are performed in parallel. Progent maintains an extensive team of IT and security professionals with the skills required to carry out the work of containment, business resumption, and data recovery without interfering with forensic analysis.
Progent's Background
Progent has delivered remote and on-premises IT services throughout the United States for over 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes professionals who have been awarded advanced certifications in core technologies such as Cisco networking, VMware virtualization, and major distributions of Linux. Progent's data security experts have earned prestigious certifications such as CISM, CISSP-ISSAP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial management and Enterprise Resource Planning applications. This scope of skills gives Progent the ability to salvage and integrate the undamaged parts of your network following a ransomware intrusion and reconstruct them quickly into a viable network. Progent has collaborated with top insurance carriers like Chubb to help businesses recover from ransomware assaults.

Contact Progent for Ransomware System Recovery Services in Broomfield
For ransomware system recovery consulting in the Broomfield metro area, call Progent at 800-462-8800 or visit Contact Progent.

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