Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way across a target network. Because of this, ransomware attacks are commonly unleashed on weekends and late at night, when IT personnel are likely to take longer to recognize a break-in and are least able to organize a rapid and forceful defense. The more lateral progress ransomware is able to manage within a target's system, the longer it will require to recover basic IT services and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to guide you to carry out the urgent first step in responding to a ransomware attack by stopping the bleeding. Progent's remote ransomware engineer can assist organizations in the Broomfield area to locate and isolate breached servers and endpoints and protect undamaged resources from being penetrated.

If your network has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Broomfield
Modern strains of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and infiltrate any accessible system restores. Data synched to the cloud can also be corrupted. For a vulnerable network, this can make system recovery nearly impossible and basically sets the datacenter back to square one. So-called Threat Actors, the hackers responsible for ransomware assault, insist on a settlement fee for the decryptors required to recover encrypted files. Ransomware attacks also try to exfiltrate files and TAs require an additional payment for not posting this information on the dark web. Even if you are able to restore your system to a tolerable point in time, exfiltration can be a major issue according to the sensitivity of the downloaded data.

The restoration work after a ransomware attack has several crucial stages, most of which can proceed concurrently if the response workgroup has a sufficient number of people with the necessary skill sets.

  • Containment: This time-critical first step involves blocking the sideways spread of ransomware across your network. The more time a ransomware assault is allowed to go unchecked, the longer and more costly the recovery effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware response engineers. Quarantine activities include cutting off infected endpoints from the rest of network to block the spread, documenting the environment, and securing entry points.
  • System continuity: This involves restoring the IT system to a minimal acceptable level of capability with the shortest possible downtime. This process is typically at the highest level of urgency for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This activity also demands the widest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, office and line-of-business apps, network architecture, and secure endpoint access. Progent's recovery experts use state-of-the-art workgroup platforms to organize the multi-faceted restoration process. Progent appreciates the importance of working quickly, tirelessly, and in unison with a customer's managers and network support group to prioritize activity and to put critical resources on line again as quickly as feasible.
  • Data recovery: The work required to restore files impacted by a ransomware assault depends on the state of the network, the number of files that are encrypted, and what restore techniques are required. Ransomware assaults can destroy critical databases which, if not gracefully shut down, may have to be reconstructed from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other business-critical platforms are powered by Microsoft SQL Server. Some detective work could be needed to locate clean data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on staff desktop computers and notebooks that were off line at the time of the ransomware assault.
  • Implementing advanced antivirus/ransomware defense: ProSight ASM offers small and medium-sized companies the benefits of the same AV technology implemented by many of the world's largest enterprises including Netflix, Visa, and NASDAQ. By delivering in-line malware blocking, detection, mitigation, recovery and analysis in a single integrated platform, Progent's ProSight Active Security Monitoring reduces TCO, simplifies management, and expedites operational continuity. The next-generation endpoint protection engine built into in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
  • Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This requires working closely with the victim and the insurance carrier, if any. Services include establishing the kind of ransomware used in the attack; identifying and establishing communications the hacker; verifying decryption tool; deciding on a settlement amount with the ransomware victim and the cyber insurance provider; establishing a settlement and timeline with the TA; confirming adherence to anti-money laundering (AML) regulations; carrying out the crypto-currency transfer to the hacker; receiving, learning, and operating the decryptor utility; debugging decryption problems; building a clean environment; mapping and connecting datastores to match precisely their pre-attack state; and recovering machines and services.
  • Forensic analysis: This activity involves uncovering the ransomware attack's storyline throughout the network from start to finish. This history of how a ransomware assault travelled within the network helps you to assess the damage and brings to light shortcomings in security policies or work habits that should be corrected to avoid later break-ins. Forensics entails the review of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, schedulers, and core Windows systems to check for variations. Forensics is usually assigned a top priority by the insurance provider. Because forensics can take time, it is vital that other important activities such as operational continuity are performed in parallel. Progent has an extensive roster of information technology and cybersecurity professionals with the skills required to carry out the work of containment, business resumption, and data restoration without disrupting forensic analysis.
Progent's Background
Progent has delivered online and on-premises IT services throughout the United States for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have earned advanced certifications in foundation technologies such as Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned internationally recognized certifications such as CISA, CISSP, and GIAC. (See Progent's certifications). Progent also offers guidance in financial and Enterprise Resource Planning applications. This scope of skills allows Progent to identify and integrate the surviving parts of your information system after a ransomware attack and reconstruct them rapidly into a functioning system. Progent has worked with top insurance carriers like Chubb to assist organizations clean up after ransomware attacks.

Contact Progent for Ransomware Recovery Consulting in Broomfield
For ransomware recovery consulting services in the Broomfield area, call Progent at 800-462-8800 or visit Contact Progent.

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