Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a target network. For this reason, ransomware assaults are commonly launched on weekends and late at night, when support personnel are likely to take longer to become aware of a breach and are least able to mount a quick and coordinated defense. The more lateral progress ransomware can make inside a victim's system, the more time it takes to restore core operations and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help you to carry out the time-critical first phase in responding to a ransomware assault by containing the malware. Progent's online ransomware experts can help businesses in the Broomfield area to locate and isolate breached devices and guard clean assets from being compromised.

If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Broomfield
Modern strains of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and attack any accessible backups. Data synched to the cloud can also be corrupted. For a poorly defended environment, this can make system recovery almost impossible and basically throws the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a ransom fee in exchange for the decryptors needed to recover encrypted data. Ransomware assaults also try to exfiltrate information and TAs demand an extra settlement for not publishing this information or selling it. Even if you can rollback your network to an acceptable point in time, exfiltration can pose a major problem depending on the nature of the stolen information.

The restoration work subsequent to ransomware penetration involves a number of distinct phases, most of which can be performed in parallel if the response workgroup has enough people with the necessary skill sets.

  • Containment: This time-critical first step requires blocking the lateral spread of the attack within your network. The more time a ransomware assault is permitted to run unchecked, the more complex and more costly the restoration process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware response experts. Containment processes consist of cutting off infected endpoint devices from the rest of network to minimize the contagion, documenting the IT system, and securing entry points.
  • Operational continuity: This involves restoring the network to a basic acceptable degree of capability with the shortest possible delay. This effort is usually at the highest level of urgency for the targets of the ransomware assault, who often see it as an existential issue for their business. This project also demands the widest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, productivity and line-of-business applications, network topology, and protected remote access. Progent's recovery team uses advanced collaboration tools to coordinate the complicated restoration effort. Progent understands the urgency of working quickly, continuously, and in unison with a client's managers and IT staff to prioritize activity and to get critical resources on line again as quickly as feasible.
  • Data recovery: The effort required to restore data impacted by a ransomware assault depends on the state of the systems, how many files are affected, and which restore techniques are needed. Ransomware assaults can take down key databases which, if not gracefully closed, might have to be rebuilt from the beginning. This can include DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server depend on AD, and many financial and other business-critical platforms depend on Microsoft SQL Server. Often some detective work could be required to find undamaged data. For example, undamaged Outlook Email Offline Folder Files may have survived on staff desktop computers and notebooks that were off line at the time of the ransomware assault.
  • Setting up advanced antivirus/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to give small and mid-sized businesses the advantages of the same anti-virus tools used by some of the world's biggest enterprises such as Netflix, Visa, and Salesforce. By delivering real-time malware filtering, classification, containment, recovery and forensics in a single integrated platform, Progent's ProSight Active Security Monitoring cuts total cost of ownership, simplifies management, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine built into in ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with hackers. This requires working closely with the ransomware victim and the cyber insurance provider, if any. Services include determining the type of ransomware involved in the attack; identifying and making contact with the hacker persona; testing decryption tool; deciding on a settlement with the ransomware victim and the cyber insurance provider; establishing a settlement and schedule with the hacker; confirming adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency payment to the hacker; acquiring, learning, and using the decryptor utility; troubleshooting decryption problems; building a pristine environment; mapping and connecting datastores to match precisely their pre-attack state; and reprovisioning machines and software services.
  • Forensic analysis: This process involves learning the ransomware attack's storyline across the targeted network from start to finish. This history of the way a ransomware attack progressed through the network assists you to assess the impact and brings to light weaknesses in rules or work habits that should be corrected to prevent future breaches. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and core Windows systems to check for anomalies. Forensic analysis is typically assigned a high priority by the cyber insurance carrier. Since forensic analysis can be time consuming, it is essential that other key activities like operational continuity are executed in parallel. Progent maintains an extensive roster of information technology and cybersecurity professionals with the skills required to perform the work of containment, business resumption, and data restoration without interfering with forensics.
Progent's Qualifications
Progent has provided online and on-premises network services throughout the United States for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes consultants who have been awarded advanced certifications in foundation technology platforms such as Cisco networking, VMware virtualization, and major distributions of Linux. Progent's cybersecurity experts have earned prestigious certifications such as CISM, CISSP, and GIAC. (See Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning applications. This scope of skills gives Progent the ability to salvage and integrate the undamaged pieces of your network after a ransomware assault and rebuild them rapidly into an operational system. Progent has collaborated with top cyber insurance carriers including Chubb to help businesses recover from ransomware attacks.

Contact Progent for Ransomware Recovery Consulting Services in Broomfield
For ransomware system restoration consulting services in the Broomfield metro area, phone Progent at 800-462-8800 or see Contact Progent.



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    Progent's Microsoft certified consultants offer small and medium sized companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain a full featured application-layer aware firewall that can protect your business system from attack by external and internal threats. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many attacks that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your IT protection through experienced design and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist your company to configure Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.

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    ProSight Reporting is an expanding family of real-time reporting utilities created to work with the industry's top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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    Progent can assist small and mid-size companies to deploy and debug conferencing applications to allow their telecommuters to collaborate effectively with fellow workers and clients.

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