Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware requires time to steal its way across a target network. For this reason, ransomware attacks are commonly launched on weekends and late at night, when support staff are likely to be slower to become aware of a break-in and are less able to mount a rapid and forceful response. The more lateral movement ransomware can manage inside a target's network, the more time it will require to recover basic operations and damaged files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to guide you to take the time-critical first step in responding to a ransomware assault by putting out the fire. Progent's online ransomware experts can assist businesses in the Broomfield area to identify and isolate infected devices and guard clean assets from being penetrated.
If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Available in Broomfield
Modern strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and attack any accessible backups. Data synchronized to the cloud can also be impacted. For a poorly defended network, this can make system restoration almost impossible and basically throws the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals behind a ransomware attack, insist on a settlement payment in exchange for the decryption tools required to recover encrypted data. Ransomware assaults also try to steal (or "exfiltrate") information and TAs require an additional payment for not publishing this information or selling it. Even if you are able to restore your network to an acceptable point in time, exfiltration can be a major problem according to the nature of the downloaded data.
The restoration work subsequent to ransomware attack involves a number of crucial stages, most of which can be performed in parallel if the recovery workgroup has a sufficient number of people with the necessary skill sets.
- Containment: This urgent first response requires blocking the sideways spread of ransomware within your IT system. The more time a ransomware attack is allowed to go unrestricted, the more complex and more costly the restoration process. Because of this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware response engineers. Quarantine activities include isolating affected endpoint devices from the network to block the spread, documenting the environment, and protecting entry points.
- Operational continuity: This involves restoring the network to a basic acceptable level of functionality with the least delay. This process is typically the highest priority for the targets of the ransomware attack, who often perceive it to be an existential issue for their business. This project also demands the broadest array of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, productivity and mission-critical applications, network architecture, and protected endpoint access management. Progent's ransomware recovery team uses advanced workgroup platforms to organize the multi-faceted restoration process. Progent appreciates the importance of working quickly, continuously, and in unison with a client's managers and IT staff to prioritize activity and to get vital services on line again as fast as feasible.
- Data recovery: The work required to restore data impacted by a ransomware assault varies according to the state of the systems, the number of files that are encrypted, and what recovery techniques are required. Ransomware assaults can take down pivotal databases which, if not properly closed, may have to be reconstructed from scratch. This can include DNS and AD databases. Microsoft Exchange and SQL Server depend on Active Directory, and many manufacturing and other business-critical applications depend on SQL Server. Often some detective work could be required to find clean data. For example, non-encrypted Outlook Email Offline Folder Files may exist on staff desktop computers and notebooks that were off line during the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators.
- Implementing modern AV/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to give small and medium-sized businesses the advantages of the same AV technology implemented by some of the world's largest enterprises including Walmart, Visa, and Salesforce. By delivering real-time malware filtering, detection, mitigation, repair and analysis in a single integrated platform, ProSight ASM cuts TCO, streamlines management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with threat actors. This requires close co-operation with the ransomware victim and the cyber insurance provider, if there is one. Services include establishing the kind of ransomware involved in the attack; identifying and making contact with the hacker persona; testing decryption tool; deciding on a settlement amount with the victim and the insurance provider; negotiating a settlement amount and schedule with the hacker; confirming adherence to anti-money laundering regulations; overseeing the crypto-currency payment to the TA; acquiring, reviewing, and using the decryption tool; troubleshooting failed files; building a clean environment; mapping and reconnecting drives to match exactly their pre-encryption state; and reprovisioning physical and virtual devices and software services.
- Forensics: This process involves discovering the ransomware assault's storyline throughout the network from start to finish. This history of the way a ransomware attack progressed within the network helps you to assess the damage and brings to light weaknesses in rules or work habits that should be corrected to prevent future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to look for variations. Forensics is typically given a high priority by the insurance carrier. Since forensic analysis can be time consuming, it is vital that other important recovery processes such as business continuity are pursued concurrently. Progent maintains a large roster of information technology and cybersecurity professionals with the skills required to perform the work of containment, business continuity, and data restoration without disrupting forensics.
Progent's Background
Progent has delivered remote and onsite network services throughout the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes professionals who have been awarded advanced certifications in core technology platforms including Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISM, CISSP-ISSAP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also has top-tier support in financial management and Enterprise Resource Planning software. This breadth of skills gives Progent the ability to salvage and integrate the surviving pieces of your information system after a ransomware assault and reconstruct them quickly into a viable network. Progent has collaborated with top insurance carriers like Chubb to assist organizations clean up after ransomware attacks.
Contact Progent for Ransomware Cleanup Consulting Services in Broomfield
For ransomware system recovery expertise in the Broomfield metro area, call Progent at 800-462-8800 or visit Contact Progent.