Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way through a network. Because of this, ransomware assaults are typically launched on weekends and at night, when support personnel may be slower to become aware of a penetration and are least able to organize a rapid and coordinated response. The more lateral movement ransomware can manage inside a target's network, the more time it will require to restore basic IT services and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to guide organizations to take the time-critical first phase in responding to a ransomware attack by containing the malware. Progent's remote ransomware expert can help organizations in the Broomfield metro area to identify and quarantine breached servers and endpoints and protect clean assets from being penetrated.

If your network has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Broomfield
Modern strains of ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online files and infiltrate any available system restores. Data synched to the cloud can also be corrupted. For a poorly defended network, this can make automated recovery almost impossible and basically knocks the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a settlement payment in exchange for the decryptors needed to unlock scrambled data. Ransomware assaults also try to steal (or "exfiltrate") information and hackers demand an additional settlement for not publishing this information or selling it. Even if you are able to rollback your system to an acceptable point in time, exfiltration can pose a major issue according to the sensitivity of the downloaded data.

The recovery work subsequent to ransomware penetration has a number of distinct phases, most of which can proceed concurrently if the response workgroup has a sufficient number of members with the required experience.

  • Quarantine: This time-critical first step involves arresting the lateral progress of the attack across your network. The longer a ransomware assault is allowed to go unchecked, the longer and more expensive the recovery process. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware recovery experts. Containment processes include cutting off infected endpoints from the rest of network to minimize the contagion, documenting the IT system, and securing entry points.
  • Operational continuity: This covers restoring the network to a minimal acceptable level of functionality with the least delay. This effort is usually the top priority for the targets of the ransomware attack, who often see it as an existential issue for their business. This project also demands the broadest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, productivity and line-of-business applications, network topology, and protected endpoint access. Progent's recovery team uses state-of-the-art workgroup platforms to coordinate the multi-faceted recovery process. Progent appreciates the importance of working rapidly, continuously, and in concert with a client's management and IT staff to prioritize tasks and to put vital services back online as quickly as feasible.
  • Data restoration: The work necessary to recover files damaged by a ransomware assault depends on the condition of the network, the number of files that are affected, and which restore techniques are needed. Ransomware assaults can destroy key databases which, if not gracefully shut down, might need to be rebuilt from the beginning. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many financial and other business-critical platforms depend on SQL Server. Some detective work could be needed to locate undamaged data. For example, non-encrypted OST files may exist on staff PCs and laptops that were not connected during the ransomware attack.
  • Implementing advanced AV/ransomware defense: Progent's Active Security Monitoring gives small and medium-sized businesses the advantages of the identical anti-virus technology used by many of the world's largest enterprises including Walmart, Citi, and Salesforce. By providing in-line malware blocking, detection, mitigation, repair and forensics in a single integrated platform, Progent's ASM cuts TCO, streamlines management, and promotes rapid recovery. The next-generation endpoint protection engine built into in Progent's ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This requires working closely with the ransomware victim and the insurance carrier, if there is one. Activities include establishing the type of ransomware involved in the attack; identifying and establishing communications the hacker persona; verifying decryption capabilities; deciding on a settlement amount with the victim and the insurance carrier; negotiating a settlement amount and schedule with the hacker; confirming adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency transfer to the hacker; acquiring, learning, and using the decryptor utility; troubleshooting failed files; creating a pristine environment; mapping and connecting drives to reflect precisely their pre-encryption state; and reprovisioning machines and services.
  • Forensic analysis: This activity involves learning the ransomware assault's progress throughout the targeted network from start to finish. This audit trail of how a ransomware assault travelled within the network helps your IT staff to assess the damage and uncovers gaps in rules or work habits that should be rectified to prevent later break-ins. Forensics entails the examination of all logs, registry, GPO, Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to detect anomalies. Forensics is typically given a high priority by the cyber insurance carrier. Because forensics can be time consuming, it is critical that other key recovery processes such as business resumption are performed concurrently. Progent maintains a large team of information technology and cybersecurity experts with the knowledge and experience needed to carry out activities for containment, operational resumption, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has provided remote and on-premises network services throughout the United States for over 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of SBEs includes consultants who have been awarded high-level certifications in core technologies such as Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications such as CISA, CISSP, and CRISC. (See Progent's certifications). Progent also offers guidance in financial management and ERP applications. This scope of skills allows Progent to salvage and integrate the surviving pieces of your information system after a ransomware attack and rebuild them rapidly into an operational network. Progent has worked with top cyber insurance providers including Chubb to assist organizations clean up after ransomware assaults.

Contact Progent for Ransomware System Recovery Consulting in Broomfield
For ransomware recovery services in the Broomfield metro area, phone Progent at 800-462-8800 or see Contact Progent.

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    Progent's Microsoft-certified Intune consultants can assist you to understand the business case for adopting Microsoft Intune for administering your portable devices including laptops, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent can help you to configure policies, plan and deploy pilot environments to evaluate the appropriateness of Microsoft Intune for your environment, deploy Intune throughout your IT ecosystem, integrate Intune with SCCM for unified change management, and troubleshoot your Microsoft Intune deployment.

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    Progent offers comprehensive support for every phase of your Exchange 2010 migration including outsourced or co-sourced project management services, site analysis, project planning, specification of new software and equipment required, suggested sourcing, pilot testing at customer site or at Progent's test lab, setting up temporary coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, decommissioning the old system, and webinar training for customer's support staff and users.

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    Progent can assist you with any stage of Azure cloud migration including requirements definition, prerequisites evaluation, solution design, pre-production testing, implementation, centralized administration, performance optimization, license management, disaster recovery preparedness, security planning, and compliance assessment. Progent can assist your IT staff to set up and troubleshoot firewall appliances and VPN connections so that your clients can safely connect to Azure resources, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also help your organization to create a hybrid cloud environment that seamlessly integrates physical datacenters with Azure services.

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  • WatchGuard XTM Firewall Cybersecurity Contractor
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    Progent offers consulting services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewall solutions.

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  • Support and Integration Active Directory Exchange Professionals Microsoft AD
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  • Microsoft Teams and AAD Sync Consultant Services
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    Progent can help your organization to plan a migration to Microsoft Teams from Skype for Business and install, administer, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.

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  • Telecommuters Broomfield Consultants - VoIP Systems Consulting Experts Broomfield, Colorado Emergency At Home Workers Broomfield Expertise - IP Voice Systems Guidance Broomfield-Thornton
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  • Teleworkers Assistance - Broomfield - Cloud Integration Solutions Guidance Top Quality Broomfield Work from Home Employees Cloud Systems Consulting and Support Services Broomfield-Boulder, Colorado
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    Our Experts Group offers support in important technologies such as Apple OS integration and applications; Expertise for Linux-based, UNIX, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and specialized program support; CIO, business analyst, and project logistics services; Custom program design and deployment; Web site, eCommerce, Electronic Data Interchange, and customer portal design and deployment; SQL management and efficiency help; Business information consulting; and Telecommunications systems consulting.

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  • Technical Support Services Microsoft Dynamics GP
    Great Plains Migration Technical Support

    Microsoft Dynamics GP 2010 software is a comprehensive business management solution that integrates data and processes throughout your business, interfaces easily with other applications, and connects workers, clients and vendors regardless of time or location. Created for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order control, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can show you how to set up and manage a robust, protected server and communications infrastructure to support Microsoft Great Plains, and can provide expert Great Plains professionals to help your company exploit the full potential of Dynamics GP/Great Plains 2010.

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  • Anti-Virus Support and Help
    Anti-Virus Support and Integration

    E-Mail Guard represents a complete service for defending against spam and virus attacks. E-Mail Guard addresses the security and administration of company email by offering continually improved spam and virus blocking, policy management, content filtering, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and reporting tools plus outgoing email filtering to let you repair your email environment and specify and enforce corporate email policy.

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  • Broomfield NotPetya Crypto-Ransomware Operational Recovery Broomfield-Westminster, CO
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  • Microsoft Exchange and Entourage Support and Integration
    Mac unified messaging Help and Support

    Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft premier consultants can show you how to install Microsoft Entourage and Exchange so your Mac users are able to work closely with teammates who run Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac software can collaborate, enabling Mac users to get and send messages, examine the GAL, copy addresses, sync up appointments, and invite fellow workers to meetings via your Exchange account. Progent will make sure that your Microsoft Server is properly set up and that LDAP and Outlook Web connectivity are working. Progent also can provide customized onsite Entourage education.

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  • Work at Home Employees Assistance near me in Broomfield - Collaboration Systems Expertise Broomfield At Home Workforce Consulting Experts - Broomfield - Collaboration Technology Consulting Services
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  • Nexus 7000 Switch Consulting Services
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    Cisco Nexus series switches are designed to deliver the performance, scale, dependability, cloud readiness, density, data protection and manageability needed to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide remote and onsite support services to assist your business to design an efficient switch architecture, set up pilot systems to confirm your network design, deploy Nexus switches, define and implement appropriate policies, run security vulnerability tests, set up proactive monitoring and alert systems, consolidate resources through virtualization technologies, troubleshoot switching and routing issues, optimize system performance, perform capacity planning, and set up the advanced fault-tolerant capabilities incorporated into Cisco's Nexus family of switches. Progent can also assist your business to migrate non-disruptively from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.

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