Immediate Remote Technical Support for Broomfield Colorado Computer Systems
Fast Phone Technical Support for Broomfield NetworksFor businesses located in Broomfield Colorado, Progent provides remote help for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Premier professionals have provided online troubleshooting to businesses in all 50 states in the United States. (See recommendations from Progent's clients.) Progent also offers the consultation services of Cisco CCIE network specialists to solve challenging infrastructure problems, plus the assistance of CISSP-certified cybersecurity consultants to handle high-level security design and troubleshooting issues.

Progent's remote technical support experts offer exceptional value because they possess the practical background and have access to the advanced technology necessary to resolve most information system problems quickly. Efficient support lowers immediate expenses since solutions use up minimal chargeable minutes. Remote help also avoids the cost of dispatching a consultant to your location. Your organization benefits even more with indirect expenses by minimizing or avoiding network outages and related costs due to business discontinuity, disgruntled customers and vendors, unproductive employees, and distracted management. Progent's extensive remote consulting know-how is particularly important for organizations that rely on public clouds for vital infrastructure or software like Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises IT support may not be an option.

Progent's pricing policy for remote support is structured to leverage your network support dollar. Progent bills by the minute for telephone-based assistance, so you are billed only for the services that you receive. In contrast to many remote support companies, Progent asks for no service activation fee or minimum fees. Progent's one-minute billing unit and clean model for billing eliminate scenarios where speedy. minor fixes manage to end up as large tabs. Progent's skill at disposing of problems quickly means your business saves cash.

Progent's Remote Consulting and Troubleshooting Services
Over the years, Progent has fine tuned an array of customized tools and field-proven processes that allow the maximum degree of efficiency for remote help and repair for IT systems of all sizes. Progent offers protected Virtual Private Network support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN access enables the consultants of Progent's online support team to link to your network remotely without compromising corporate security.

Progent's advanced service reporting system stores thorough histories describing all service that Progent's clients have received. Progent's staff consultants have access to the specifics of assistance rendered to each Progent customer by every Progent engineer. This history of problems and fixes is organized as an easily exploitable proprietary database that allows Progent's online technical experts to share their experiences with the whole team to make sure that the quality of Progent's support grows over time. Progent's extensive list of accreditations and close relationships with major industry leaders including Cisco and Microsoft make available other extensive support databases and allow quick access to vendors' in-house support staff with the result that Progent's remote consulting specialists can come up with optimal solutions in the least time.

Remote technical services offered by Progent to businesses in Broomfield Colorado include:

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent provides a selection of budget-friendly, flat-rate managed services designed to enable small and mid-size businesses to benefit from the same cutting-edge technology used by many of the industry's top enterprises. Progent's ProSight series of IT management outsourcing services addresses all key facets of information technology including email content filtering, behavioral-based threat defense, cloud-based backup/recovery, network infrastructure management, virtual server cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based machine learning tools to defend endpoints as well as servers and VMs against new malware attacks like ransomware and email phishing, which easily escape traditional signature-matching anti-virus tools. ProSight ASM safeguards local and cloud resources and offers a unified platform to automate the entire threat progression including protection, detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback with Windows VSS and automatic network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge tools incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP deployment that meets your organization's unique requirements and that allows you prove compliance with government and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate attention. Progent's consultants can also help your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates and monitors your backup activities and enables fast recovery of vital data, apps and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can provide world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FINRA, and PCI and, whenever needed, can assist you to recover your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top information security companies to provide centralized management and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map out, monitor, enhance and debug their networking appliances such as routers and switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Using cutting-edge RMM technology, WAN Watch ensures that infrastructure topology diagrams are always updated, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating tedious management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, finding devices that require important updates, or resolving performance issues. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the state of vital assets that drive your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT staff and your Progent engineering consultant so all potential issues can be addressed before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be ported immediately to an alternate hardware environment without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect data related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can save as much as half of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you’re making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size businesses to obtain an unbiased assessment of the overall health of their information system. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a more manageable Active Directory (AD) environment. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include simpler management, better compliance with data security requirements, more efficient utilization of network assets, faster troubleshooting, more reliable backup and recovery, and less downtime. Read more about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent information assurance consultant. The interview is designed to evaluate your company's ability to stop or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information concerning your existing antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to create a cost-effective security and backup system that meets your company's needs. For details, visit The ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Offered by Progent
Progent offers the services of world-class remote consulting experts for special IT programs. Progent's rates for ongoing development or consulting tasks are determined according to the qualifications of the engineers involved. Progent's experience with these important areas of computer technology allows clients to execute critical initiatives within budget and on time. Progent's project-based online consulting services include:

  • Help Desk Call Center Support
    Progent's Call Center service offerings for businesses with networks based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Help Desk services, co-managed Helpdesk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services provide smaller organizations a comprehensive solution that manages all facets of remote Level 1 desktop technical support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Progent offers help desk services at a significant discount off Progent's normal desktop support rates, and Progent offers the additional option of fast on-demand escalation to subject matter experts to resolve complex issues.

    Progent's Help Desk Call Center consulting expertise can guide you in creating an efficient new Help Desk Call Center or enhancing your existing one, evaluating or customizing Call Center software to meet the unique demands of your company, or providing temporary online staff to supplement your in-house Help Desk group to handle demanding events like software migrations, major updates, or rolling out brand new applications.

    Progent's Help Desk team of veteran network consultants provides your clients in Broomfield Colorado quick communication with a reliable network service group with years of experience offering phone help and remote repair service for computer environments based on Windows, Cisco, macOS and OS X, or UNIX/Linux components. Progent's charter is to earn the Help Desk Call Center perception as a major contributor to business performance, and Progent's intent is to fix instead of just annotate IT issues.

  • Applications Support: Education, Custom Development, and Troubleshooting
    Progent's Applications Experts staff offers online and in-depth engineering support and training in specific business application areas such as ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can deliver expertise, custom programming, and education for Microsoft applications including Microsoft CRM, Office Project, Office 365 Word, and Office 365 Excel. To learn more about Progent's expertise, programming, and education services, go to Progent's Business Application Experts Group.

  • Centralized and Automated Administration of Hybrid Cloud Networks
    System Center 2016 unifies and automates the management of hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10; cohesive management of heterogeneous environments that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new implementation of Microsoft System Center 2016, extend or tune your current one, upgrade smoothly from a previous release of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring Services
    Progent offers organizations in Broomfield Colorado online hybrid network monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM) consulting services and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure SCOM for your business so that your IT support is proactive and automated. By anticipating looming issues before they cause network outages, remote monitoring can minimize inconvenient and expensive network crises. Progent can also deploy system monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft networks, or environments based on a combination of OS platforms.
How Your Broomfield Company Can Contact Progent's Online Service Professionals
To get in touch with Progent about urgent phone-based assistance with Microsoft, Apple macOS and OS X, or Linux networks, go to Progent's Urgent Phone-Based Support, telephone 1-800-993-9400, or go to Contact Progent. For offices and startups in Broomfield Colorado, Progent's online network support engineers are ready to deliver professional and cost-effective IT support the instant your business needs it. Long experience delivering online repair services has led to Microsoft Partner certification for Progent's team of engineers and has helped Progent to acquire world-class troubleshooting skills and to refine online connectivity technology to fix network problems rapidly while eliminating the expense and lost time associated with in-person service calls.

Even if your Broomfield business relies on a local independent consultant or maintains an in-house organization that can handle common computer issues, Progent’s Microsoft and Cisco certified engineers can offer a convenient and seamless virtual extension of your local resources in cases when your regular IT support personnel either don't have the availability or the knowledge to handle unexpected network emergencies or particularly complicated integration problems.

Details of Progent's Remote Network Services for Broomfield Colorado
Progent's phone help, Internet-based troubleshooting, network security expertise, and network administration services offer offices in Broomfield Colorado the greatest leverage for your IT budget. Whether you require occasional phone help and remote troubleshooting or ongoing Help Desk support and network administration, Progent's professionals can deliver your company enterprise-level network support while allowing you to eliminate the cost and hassle of carrying a full-service internal IT staff. Key features of Progent's online help services include:

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner support company and Progent's head count, breadth of technical experience, refined support software, and familiarity with enterprise networking enable businesses to avoid the pitfalls associated with excessive reliance on smaller consulting firms, independent freelance service providers, or over-stretched in-house resources.

Progent adds value by providing:

  • Best Practices
    Progent’s team of Microsoft and Cisco Certified experts average longer than a decade of hands-on industry experience, at the forefront of IT support, performing a broad range of technical projects for an extensive mix of customers. Each Progent support professional shares a proven collection of personal best practices which are combined into company-wide leading practices training that Progent instills in its support staff. This guarantees that you get not just expert IT skills, but also a support engineer with field-tested approaches for using technical knowledge to repair actual network problems rapidly.

  • Value Pricing
    Progent's pricing model is to bill for online service and in-person help by the minute. As a result, you owe exclusively for received support. Progent does not demand a higher rate for after-hours or priority service, and inside California or in regions where Progent provides in-person service, Progent does not charge for travel except for urgent support where on-site time is less than four hours. Also, Progent applies no initialization charge and requires no retainer for support services delivered during regular working hours. Many support firms impose large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids big bills for fast repairs so you won't be forced to allow minor problems to stay unaddressed.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's support experts to clients. By educating clients to deal with technical issues that are within their comfort zone, Progent is able to focus on delivering hard-to-find skills where Progent faces little competition. Businesses who work with trusted freelance consultants or who employ in-house support staffs benefit when Progent transfers knowledge about critical technology and proven methodologies to make their IT environments more reliable, protected, and efficient.

  • 24x7 Server Monitoring with Microsoft Operations Manager
    Progent is one of the only support companies to provide round-the-clock network monitoring services powered by MS Operations Manager. Microsoft Operations Manager causes your network maintenance to be proactive rather than reactive. By uncovering potential issues before they result in lost productivity, system monitoring can save your IT network from painful and expensive service disruptions.
How Does My Business Begin Receiving Online Technical Support from Progent?
To get started with Progent's online help services or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network help, go to Immediate Technical Support.



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    Progent provides technical services for medium size companies with 100 to 250 system clients. The mid-size business or work group has traditionally been an overlooked part of the market for network consulting services. The overhead and support access models of large third-party support firms make them too costly for the ordinary small company or small medium business (SMB), which usually has a modest IT budget with which to maintain an information network whose complexity and sophistication are frequently comparable to the information systems of much larger enterprises. Progent's support delivery model, which takes full advantage of remote support, virtual network technology and 24x7 network monitoring, dramatically reduces the network support costs of a small-medium business while providing the small company with big-company support from certified, IT experts with background in a wide range of midsized business technologies. If your mid-sized organization or small business is looking for the quality of IT support appropriate by a mid-size office without budgeting big-company prices, contact Progent.

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    Progent's Microsoft-certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with multiple sites, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can assist your company in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your information security requirements without overly limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of ISA Server.

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    Progent can help you in all facets of your migration to Microsoft Exchange 2016 including planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up HLB for high-availability CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's servers in an environment that delivers the maximum degree of dependability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting services are built on proven virtualization architectures that enable small and midsize companies with multi- platform environments to economize dramatically on the costs of capital investments, infrastructure maintenance, and IT administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.

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    Progent's Cisco-certified CCIE networking experts can assist you to set up, manage, update, optimize and troubleshoot Catalyst switches. Progent can also help you to harden the security and compliance of Catalyst switches and migrate smoothly from legacy switches to current models.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide centralized management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, DLP, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.

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    Cisco's PIX Series firewalls have been discontinued and Cisco might not offer support these devices. Progent still provides consulting support for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can also help you determine if you should move up to next generation firewall technology available from Cisco. Progent's Cisco-certified experts can help your company plan and implement an efficient migration to Cisco ASA 5500-X firewalls based on industry best practices.

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    Progent offers three basic types of Help Desk services : Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco professionals offers your clients convenient access to a reliable technical resource with extensive experience delivering phone support and online repair for networks based on Microsoft products. Progent's focus is on giving the support Helpdesk a positive image as a solid contributor to business performance. Progent's goal is to fix rather than merely record problems.

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    Microsoft Lync Server 2013, rebranded Skype for Business, allows organizations of any size to create a centrally managed and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing style with instant messaging, real-time presence, web meetings with application sharing and whiteboard, and both IP-based and PSTN telephony across a broad range of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants and network architects can help you to evaluate the advantages of Lync Server 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or hybrid model appropriate for your current and long-term goals, implement Lync Server 2013 in a way that expedites your return on investment, and deliver custom online and on-premises training to your IT team and end users. Progent has in-depth expertise in critical pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync 2013 with popular Microsoft Office and Office 365 applications such as Outlook and PowerPoint.

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    Progent can help small companies to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and lower equipment investments. Azure offers a wealth of public cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and resources and ensure that you avoid the common errors small organizations make when moving to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN tunnels and also to manage iPhones and iPads and Android handhelds.

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    Stealth intrusion checking is a key part of any comprehensive IT system security strategy. Progent’s security experts can perform extensive intrusion tests without the awareness of your company's in-house network support resources. Stealth penetration testing shows whether current security monitoring systems such as intrusion incident warnings and event history analysis are correctly configured and actively observed.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Progent's Citrix experts can help you to assess the potential strategic benefits of the available versions of Essentials for Hyper-V, help you to integrate Citrix administration utilities with your Microsoft Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials to improve the performance, availability, flexibility, and recoverability of your virtual environment while lowering the cost of resources and support and streamlining administrative tasks.

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    Progent offers high availability load balancing consulting covering network load balancing, load balanced program, network infrastructure routing, and content dispatching technology including F5 Networks 3DNS. non-stop load balancing technologies for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.

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    Progent's network engineers can help you to automate desktop PC change and update deployment by providing expertise with administration solutions that include Microsoft System Center Configuration Manager, SMS 2003, and WSUS.

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    Progent’s Wireless Consulting Services offer a fast, affordable option for companies of any size to configure, manage, monitor and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    • Monitoring and Reporting Online Support Services
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    Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, enhancing and troubleshooting SCOM solutions and can provide organizations of any size advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or onsite troubleshooting to help you to fix critical issues uncovered by SCOM 2012.

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    • 24x7 NetApp SAN Fabric Consultant
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    Progent can provide enterprise clients the services of a certified NetApp consultant to deliver remote or on-premises expertise for NetApp's entire line of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN solutions supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to assist you to take care of problems with NetApp SAN environments quickly and affordably following best practices.

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    Private Cloud Virtual Datacenter Hosting Consult

    Progent’s private cloud hosting service enables small and midsize businesses to run mission-critical applications such as SQL and Exchange from a hardened Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for automatic backup and restore. Smaller organizations can use Progent’s private cloud hosting service to avoid large investments in the purchase, maintenance, and management of computer equipment and facilities while benefiting world-class levels of network reliability and physical security.

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    For businesses with a combination of Apple Mac and Microsoft Windows computers, there exist two basic alternatives for using Microsoft Windows-dependent applications on macOS or OS X: an external connection to a physical Windows PC or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a networked Windows-based computer to run Windows applications and share network resources. Virtual PC for Apple Mac emulates Microsoft Windows on a Mac system so you can use Windows software locally. Progent's macOS and Mac OS X technology support experts can help your company to manage these solutions for using Microsoft Windows applications on your Macs and can also assist your company to assess and install third-party products for Windows PC emulation.

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    • Consultant Services Exchange 2013 Voice Mail
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    Microsoft Exchange Server 2013 includes major enhancements to the capabilities of Microsoft Exchange 2010 and delivers important innovations as well as a redesigned structure. These improvements affect vital facets of IT such as ease of administration, availability, security and compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange 2013, design an efficient validation and rollout plan, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable online support and management for Exchange Server 2013.

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    • ProSight Managed Cloud Backup Services Setup and Support
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    ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows fast recovery of critical data, apps and VMs that have become lost or damaged due to component breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery specialists can provide world-class support to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FINRA, and PCI and, whenever necessary, can assist you to restore your business-critical data.

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    Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi appliances installed on multiple sites with thousands of APs can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent can provide the expertise of veteran Wi-Fi professionals who can help you to assess the value of Ubiquiti’s UniFi technology for your environment and help you to design, deploy, manage, and maintain your UniFi solution.

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    • After Hours Operations Manager Computer Consultant
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    Progent's Microsoft-certified consultants have over a decade of background designing, deploying, optimizing and fixing System Center Operations Manager environments and can provide organizations of all sizes expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to design a topology for SCOM 2012 servers that delivers the performance and resilience needed to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or onsite technical support to assist you to fix serious problems detected by SCOM 2012.

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