Immediate Remote Support for Broomfield Colorado Computer Systems
Fast Online Consulting for Broomfield NetworksFor organizations in Broomfield Colorado, Progent offers remote help for information systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified professionals have delivered remote support to businesses in every state in the United States. (Refer to testimonials from Progent's customers.) Progent also offers the expertise of Cisco CCIE-certified network specialists to handle complex infrastructure problems, as well as the assistance of CISSP-certified security experts to help with high-level security design and troubleshooting jobs.

Progent's remote technical support experts provide exceptional value because they possess the practical background and have access to the sophisticated tools needed to resolve the majority of information system problems rapidly. Efficient support reduces immediate costs since solutions require fewer chargeable minutes. Online support also eliminates the cost of sending a consultant to your site. Your company saves additionally in incidental costs by minimizing or eliminating system downtime and associated losses resulting from business discontinuity, upset clients, idle employees, and distracted management. Progent's advanced remote technical support experience is especially helpful for organizations that depend on public clouds for critical infrastructure or applications such as Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where on-premises IT support may not be useful.

Progent's pricing model for remote support is designed to stretch your network support investment. Progent charges by the minute for telephone-based consulting, so you owe only for the services that you receive. In contrast to many online support firms, Progent imposes no initialization fee or minimum payments. Progent's one-minute granularity and clean model for pricing eliminate situations where speedy. minor solutions manage to end up as major bills. Progent's penchant for handling technical issues efficiently means you saves money.

Progent's Remote Consulting and Technical Support Services
Over time, Progent has mastered a collection of customized technologies and field-proven methodologies that allow the maximum degree of effectiveness for online engineering help and troubleshooting for computer systems of any size. Progent's remote service group can interface to your company's network without breaching network security.

Progent's proven service reporting system maintains extensive records for the service that Progent's clients have been provided. Progent's authorized consultants have the benefit of the specifics of support provided to every Progent client by every consultant. This database of anomalies and solutions is structured as a readily exploitable proprietary knowledge base that enables Progent's online support professionals to communicate their knowledge company-wide to ensure that the quality of Progent's support services improves over time. Progent's high-level certifications and working associations with major vendors including Cisco and Microsoft open up additional vast technical knowledge bases and allow fast access to vendors' internal product engineers with the result that Progent's remote consulting experts are able to determine optimal resolutions quickly.

Online support provided by Progent to clients in Broomfield Colorado include:

ProSight Subscription-based Services for Small and Medium Size Businesses
Progent provides a family of affordable, fixed-price services designed to allow small and medium-size businesses to utilize the same advanced IT solutions deployed by many of the world's top corporations. Progent's ProSight portfolio of network management outsourcing services covers all key aspects of information technology such as email content filtering, security and compliance, cloud-based backup and disaster recovery, infrastructure monitoring and management, virtual server hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your network operating efficiently by tracking the health of vital computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT personnel and your assigned Progent engineering consultant so that any potential problems can be resolved before they have a chance to impact your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, monitor, enhance and troubleshoot their connectivity hardware like switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when issues are discovered. By automating tedious management processes, WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, finding devices that need critical updates, or identifying the cause of performance problems. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing line of real-time and in-depth reporting tools created to integrate with the industry's leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize critical issues like inconsistent support follow-through or machines with out-of-date AVs. By exposing ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances productivity, reduces management hassle, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has worked with advanced backup technology companies to create ProSight Data Protection Services (DPS), a portfolio of subscription-based offerings that provide backup-as-a-service (BaaS). ProSight DPS products manage and monitor your backup processes and allow non-disruptive backup and fast restoration of critical files/folders, applications, images, and VMs. ProSight DPS helps your business avoid data loss resulting from hardware failures, natural calamities, fire, malware like ransomware, user mistakes, ill-intentioned insiders, or software bugs. Managed services in the ProSight DPS family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these managed backup services are most appropriate for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading information security vendors to deliver web-based control and comprehensive protection for your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further layer of inspection for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight Multi-Factor Authentication with Cisco Duo: Identity Validation, Endpoint Policy Enforcement, and Protected Single Sign-on
    Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Android, and other out-of-band devices. With Duo 2FA, when you sign into a secured application and enter your password you are asked to verify your identity on a device that only you possess and that uses a different ("out-of-band") network channel. A broad selection of out-of-band devices can be used for this second form of authentication such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You may designate multiple validation devices. To find out more about ProSight Duo identity authentication services, refer to Duo MFA two-factor authentication services for access security.

  • ProSight Shared Call Desk: Outsourced and Shared Call Center Services
    Progent's Shared Service Desk provides a transparent extension of your in-house IT support organization. User access to the Service Desk, delivery of support, problem escalation, ticket creation and updates, efficiency measurement, and maintenance of the service database are consistent whether incidents are resolved by your corporate network support staff, by Progent, or by a combination. You have unrestricted versatility to expand or shrink your part of support activity as required. Progent takes care of initial deployment and provisioning of the professional services automation software plus workflow documentation, validation and training. For more information about ProSight Co-Managed Call Desk, see ProSight Co-Managed Call Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that utilizes SentinelOne's next generation behavior analysis tools to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely get by legacy signature-based AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to automate the entire threat lifecycle including filtering, detection, containment, remediation, and forensics. Key features include one-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering via cutting-edge tools incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP environment that addresses your organization's unique requirements and that allows you demonstrate compliance with government and industry data security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent's consultants can also assist you to set up and test a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • Patch Management: Software/Firmware Update Management Services
    Progent's managed services for patch management offer businesses of any size a versatile and cost-effective alternative for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your dynamic information system. Besides maximizing the protection and reliability of your IT environment, Progent's software/firmware update management services free up time for your IT team to focus on more strategic initiatives and activities that derive the highest business value from your network. Learn more about Progent's software/firmware update management services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host configured and managed by Progent's IT support experts. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hosting environment without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to get an objective assessment of the overall health of their network. Based on some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the deployment of your essential network assets conform to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits like a cleaner Active Directory (AD) environment. Both also include a year of state-of-the-art remote network monitoring and management. Benefits can include lower-cost network management, better compliance with information security requirements, more efficient utilization of IT resources, faster problem resolution, more reliable backup and recovery, and less downtime. Read more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your organization's ability either to block or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information about your current AV defense and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective security and backup system that meets your company's needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report.

Special Support Programs Available from Progent
Progent can provide the services of seasoned online consulting professionals for special IT programs. Progent's charges for ongoing consulting projects are determined based on the level of expertise of the consultants assigned. Progent's experience with these important fields of information technology enables clients to execute critical projects economically and on time. Progent's project-based online consulting services include:

  • Help Desk Support
    Progent's Help Desk service offerings for companies with environments based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products include comprehensive Call Center services, co-managed Helpdesk support services, and Help Desk consulting. Progent's Standard Help Desk Services offer smaller businesses an end-to-end service desk solution that manages all facets of online Level 1 desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Progent offers help desk services at a substantial discount from Progent's regular desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to resolve challenging problems.

    Progent's Help Desk consulting services can guide you in establishing an effective new Call Center or enhancing your current organization, evaluating or enhancing Help Desk software to meet the unique demands of your business, or providing occasional online staff to supplement your existing Help Desk Call Center resources to deal with high-demand scenarios like software migrations, mass upgrades, or installing brand new business software.

    Progent's Help Desk Call Center staff of veteran information technology consultants provides your workers in Broomfield Colorado instant contact with an effective technical support group with extensive background delivering phone consulting and remote repair service for networks powered by Microsoft, Cisco, macOS and OS X, or UNIX/Linux products. Progent's concentration is to earn the Help Desk Call Center the reputation as a crucial contributor to company performance, and Progent's intent is to resolve rather than merely track technical problems.

  • Business Applications Services: Training, Customization, and Problem Solving
    Progent's Applications Experts Group provides phone-based professional engineering expertise and training in specific application areas that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also offers consulting expertise, customization, and education for popular Microsoft business applications such as Microsoft CRM, Office Project, Office Word, and Office Excel. To learn additional information concerning Progent's consulting, programming, and education services, go to Progent's Business Application Experts Team.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center unifies and automates the administration of hybrid cloud environments by offering advanced support for Windows Server 2022, Windows 10 and Windows 11; cohesive integration of heterogeneous networks that include Linux, Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center consultants offer advanced remote and onsite support for all elements of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to design and configure a new implementation of Microsoft System Center2, extend or tune your current one, upgrade smoothly from a previous version of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent can deliver businesses in Broomfield Colorado remote hybrid network monitoring by providing System Center Operations Manager expertise. Progent can configure Operations Manager to suit your business so that your network support is proactive and automated. By uncovering potential trouble spots before they result in crashes, remote monitoring can ward off stressful and costly network failures. Progent can also assist with network monitoring tools such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or macOS and OS X systems, Microsoft Windows systems, or environments that support a variety of platforms.
How Your Broomfield Business Can Contact Progent's Remote Service Experts
To get in touch with Progent about urgent remote assistance with Microsoft, Apple macOS and OS X, or Linux/UNIX computer systems, visit Progent's Emergency Online Support, call 1-800-993-9400, or visit Contact Progent. For offices and new ventures in Broomfield Colorado, Progent's online network support specialists are ready to deliver professional and economical system support the instant your organization has to have it. Over two decades of delivering online technical assistance has led to Microsoft Partner status for Progent's team of engineers and has allowed Progent to acquire high-end troubleshooting skills and to fine tune online access tools to repair network problems quickly while avoiding the expense and lost productivity associated with in-person service visits.

Even if your Broomfield organization has a local freelance consultant or maintains a full time IT staff that can deal with day-to-day computer problems, Progent's Microsoft certified engineers can still provide an easy and seamless virtual expansion of your local resources for situations when your regular service personnel either don't have the time or the expertise to handle unexpected system emergencies or especially tough integration problems.

Details of Progent's Remote Computer Services for Broomfield Colorado
Progent's online support, Internet-based repair, network security expertise, and system management services offer businesses in Broomfield Colorado unparalleled leverage for your IT investment. Whether you need occasional phone help and Internet-based network repair or ongoing Help Desk support and system administration, Progent's experts can deliver your office enterprise-level network support while permitting you to avoid the expense and administration overhead of running a large internal IT organization. Key features of Progent's National Remote Support program include:

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's staff size, breadth of IT experience, refined support tools, and understanding of corporate IT enable companies to escape the limitations of exclusive reliance on smaller consulting firms, independent freelance consultants, or limited internal resources.

Progent stands out by offering:

  • Proven Methodology
    Progent's team of Microsoft and Cisco Certified experts average more than a decade of real-world professional background, in the trenches of network service, executing a broad range of technical projects for a large array of businesses. Every Progent consultant shares a proven collection of personal best practices which are combined into company-wide best practices standards that Progent teaches its consulting staff. This means that you get not only expert IT capability, but also a support engineer with proven methods for using computer knowledge to repair real-world IT problems quickly.

  • Value Pricing
    Progent's pricing model is to bill for remote support and in-person visits per minute. As a result, you are charged just for delivered support. Progent does not demand a more expensive rate for off-hours or urgent service, and within California or in areas where Progent provides in-person service, Progent does not charge for travel except for emergency support where on-site time is less than four hours. Also, Progent applies no minimum fee and asks no retainer for services delivered during normal working hours. Many support organizations demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids large bills for quick repairs so you won't be forced to allow minor problems to stay unaddressed.

  • Complete Documentation of IT Services
    Progent has created a sophisticated service reporting system that records and organizes detailed documentation for all delivered services. Unlike some freelance consultants or small support organizations who provide minimal documentation or details of services done, every service provided by Progent is tracked by full documentation. Every Progent consultant has access to the service documentation transmitted by each consultant to each client. The discipline of detailing and archiving service activity allows more effective support and avoids a slew of common misfortunes such as when a support customer is virtually held hostage to a consultant who won't release vital service information.

  • Automated Network Monitoring with Microsoft Operations Manager
    Progent is one of the only support companies to offer 24x7 system monitoring services based on MS Operations Manager. MS Operations Manager causes your computer maintenance to be anticipatory rather than reactive. By uncovering potential problems before they result in lost productivity, network monitoring can keep your information network from stressful and costly service losses.
How Does My Business Begin Getting Remote Network Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network support, go to Immediate Online Support.



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    Progent's UNIX platform consulting services provide small and mid-size companies and software developers support for administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of experience provides you with an easy single consulting firm to help you build and manage a protected and reliable mixed-platform connectivity and communications infrastructure that allows UNIX and Microsoft interoperability by integrating Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

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    Progent can show you how to prepare and execute a smooth move to Dynamics GP/Great Plains so that you retain your data, strengthen your protection, modernize your analytics, take complete advantage of Microsoft Office integration, and reduce productivity disruption by creating and executing a sensible migration plan. Progent can also help train new Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your financial reports and business analytics by offering Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create specialized line-of-business software and eCommerce programs that integrate transparently with Microsoft Dynamics GP.

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    Small to middle size companies can now get all the benefits of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco certified network consulting experts. With Progent's affordably priced IT support programs, mid-size organizations can select a basic co-sourcing package based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager to provide small company information systems world-class reliability, protection and productivity.

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    The latest generation of ASA 5500-X Series of firewalls with Firepower Services offer significantly more performance than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-certified CCIE network experts can help your company to maintain your legacy PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, integrate, optimize, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

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    SQL Server 2014 incorporates significant improvements in key areas such as performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that operates transparently across all types of applications including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and on-premises consulting services such as system design, configuration, management, troubleshooting, and software development expertise to help organizations of all sizes to achieve fast return from their SQL Server 2014 investment.

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    Progent's UNIX platform consulting experts offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-based networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This broad array of expertise offers you a convenient single source to show you how to create and manage a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating MS Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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    ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by checking the health of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT management staff and your assigned Progent consultant so that any looming issues can be resolved before they can disrupt productivity.

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