Immediate Remote Technical Support for Broomfield Colorado Computer Systems
Urgent Online Consulting for Broomfield SystemsFor businesses in Broomfield Colorado, Progent provides remote support for networks based on any combination of Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier consulting experts have provided online troubleshooting to companies in every state in the United States. (Check out recommendations from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-qualified engineers to handle complex infrastructure problems, plus the assistance of CISA and CISSP-certified cybersecurity consultants to help with advanced security design and diagnostic jobs.

Progent's online support experts offer exceptional leverage due to the fact that they have the real-world background and have access to the sophisticated technology needed to resolve most network issues rapidly. This lowers direct expenses since service calls require fewer billable consulting minutes. Remote help also avoids the cost of sending a consultant to your location. Your company saves additionally in indirect expenses by reducing or avoiding network outages and associated costs resulting from business disruption, upset customers and vendors, unproductive employees, and de-focused executives. Progent's extensive remote consulting experience is particularly important for organizations that rely on public clouds for critical infrastructure or software such as Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud, or where on-premises IT support may not be useful.

Progent's pricing policy for online help is designed to stretch your network support investment. Progent bills per minute for telephone-based assistance, so you are billed exclusively for the services that you actually get. Unlike many remote support companies, Progent imposes no service activation charge or minimum job duration. Progent's one-minute billing unit and simple policy for pricing eliminate situations where quick repairs somehow turn into large bills. Progent's penchant for disposing of technical issues quickly means your business spends less money.

Progent's Online Consulting and Troubleshooting Expertise
Through years of experience, Progent has fine tuned a collection of optimized technologies and field-proven processes which allow the highest level of efficiency for remote consulting and troubleshooting for IT systems of any size. Progent provides protected Virtual Private Network support for VPN gateways from a variety of popular companies including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology allows the experts of Progent's Technical Response Center to interface to your company's network remotely without violating network security.

Progent's advanced service database system includes extensive records for the support that Progent's customers have received. Progent's team engineers have access to the details of support rendered to every Progent customer by any Progent consultant. This history of trouble tickets and solutions is stored as a quickly accessible proprietary knowledge base that allows Progent's remote support professionals to share their knowledge company-wide to ensure that the effectiveness of Progent's support grows over time. Progent's advanced accreditations and working relationships with key technology companies including Cisco and Microsoft open up other vast support knowledge bases and allow priority access to vendors' in-house product engineers so Progent's remote consulting experts can arrive at the most efficient solutions in the least time.

Online services offered by Progent to clients in Broomfield Colorado include:

Progent's ProSight Subscription-based IT Services for Small and Mid-size Organizations
Progent offers a selection of affordable, fixed-price services designed to enable small and medium-size businesses to benefit from the same best-of-breed technology deployed by some of the industry's top corporations. Progent's ProSight portfolio of outsourced network management services covers all key facets of information technology including email protection, behavioral-based threat defense, automated backup/recovery, infrastructure management, VM cloud hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based analysis technology to defend endpoint devices and servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-based AV products. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to address the entire malware attack progression including filtering, identification, mitigation, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection services offer affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, device control, and web filtering through cutting-edge technologies packaged within a single agent managed from a unified control. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP environment that addresses your company's specific requirements and that helps you prove compliance with government and industry data protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent can also assist you to install and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and enables rapid recovery of vital data, applications and VMs that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical information. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top data security companies to provide web-based management and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway device provides a further level of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to map out, monitor, enhance and troubleshoot their connectivity appliances like routers, firewalls, and access points as well as servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, captures and manages the configuration information of virtually all devices on your network, monitors performance, and sends alerts when potential issues are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, finding appliances that need important updates, or isolating performance issues. Find out more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running efficiently by checking the state of vital assets that power your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT personnel and your assigned Progent consultant so that all looming problems can be addressed before they can impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the client owns the data, the OS software, and the applications. Because the environment is virtualized, it can be moved immediately to a different hosting environment without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard data related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can save up to half of time spent looking for vital information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to obtain an unbiased evaluation of the overall health of their information system. Powered by some of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the deployment of your essential network devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI such as a more manageable Active Directory (AD) system. Both versions also include a year of state-of-the-art remote network monitoring and management. Benefits can include simpler management, better compliance with government and industry security standards, higher utilization of network assets, faster problem resolution, more dependable backup and restore, and higher availability. See more about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone discussion with a Progent information assurance expert. The fact-finding interview is designed to evaluate your organization's preparedness to block or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to collect information about your current AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to build a cost-effective AV and backup/recovery environment that meets your company's requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Services Available from Progent
Progent offers the skills of seasoned online consulting experts for contract IT programs. Progent's charges for longer-term development or consulting tasks are set according to the qualifications of the consultants assigned. Progent's experience with these special areas of information technology allows customers to complete critical projects economically and on time. Progent's project-based online engineering services include:

  • Help Desk Call Center Services
    Progent's Help Desk Call Center service options for companies with networks that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include comprehensive Call Center services, co-managed Help Desk services, and Helpdesk process consulting. Progent's Standard Help Desk Services provide smaller businesses a complete service desk solution that manages all facets of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Progent offers help desk services at a significant discount off Progent's regular desktop service rates, and Progent can provide the additional option of fast on-demand escalation to subject matter experts to resolve the most issues.

    Progent's Help Desk Call Center consulting services can support you in building an effective new Call Center or enhancing your existing one, identifying or customizing Help Desk application software to meet the particular needs of your corporation, or adding occasional phone support staff to work with your existing Call Center team to handle demanding situations such as software migrations, major updates, or rolling out brand new applications.

    Progent's Help Desk Call Center team of veteran network experts offers your clients in Broomfield Colorado quick assistance from a reliable network service group with extensive experience delivering phone help and remote repair service for IT systems based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's focus is to earn the Help Desk Call Center recognition as a key driver of business productivity, and Progent's goal is to solve and not merely record technical issues.

  • Applications Support: Education, Development, and Integration
    Progent's Applications Experts staff can supply phone-based and in-depth consulting expertise and education in special application areas such as ERP, MRP, accounting system customization, and CRM. Progent also can provide consulting, customization, and education for Microsoft applications such as CRM, Microsoft Office Project, Microsoft Office 365 Word, and Office 365 Excel. To find out more information on Progent's expertise, custom programming, and education offerings, go to Progent's Business Application Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Networks
    System Center 2016 unifies and automates the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10; cohesive management of multi-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer advanced online and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to design and install a new deployment of System Center 2016, extend or tune an existing one, upgrade smoothly from an earlier release of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent can deliver companies in Broomfield Colorado remote hybrid network monitoring and reporting by providing System Center 2016 Operations Manager consulting and System Center 2012 Operations Manager (SCOM 2012) support. Progent can customize Operations Manager for your environment so your network maintenance is proactive and automated. By anticipating emerging problems before they result in downtime, automated monitoring can minimize disruptive and expensive network failures. Progent can also provide help with system monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft systems, or networks that incorporate multiple platforms.
How Your Broomfield Company Can Contact Progent's Remote Support Experts
To contact Progent about urgent remote support with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX computer systems, go to Progent's Nationwide Online Support, phone 1-800-993-9400, or see Contact Progent. For offices and new ventures in Broomfield Colorado, Progent's phone-based network support specialists can provide expert and affordable IT help the moment your business needs it. More than a decade of delivering remote tech support has earned Microsoft Partner certification for Progent's team of engineers and has enabled Progent to develop world-class troubleshooting skills and to refine remote access technology to fix network problems quickly while eliminating the expense and lost time associated with on-site service calls.

Even if your Broomfield organization has a local independent support technician or employs a full time organization that know how to handle day-to-day computer issues, Progentís Microsoft and Cisco certified consultants can offer a convenient and transparent virtual extension of your on-site resources in cases when your regular service personnel either don't have the time or the expertise to solve unexpected network crises or especially challenging integration projects.

Advantages of Progent's Network Help for Offices in Broomfield Colorado
Progent's remote support services allow your Broomfield business to have the benefits of on-call, enterprise-class IT support without the expense of managing an in-house IT organization. Your information system will acquire greater business worth by being more reliable, productive, and protected. Benefits to your business include:

  • Seamless virtual expansion of your local IT resources
    For most businesses in Broomfield Colorado, local network support resources, whether consisting of freelance consultants or an internal IT staff, can deal with the majority of network issues. On the other hand, IT crises can strike when your regular resources are too busy or unavailable, and some trouble may involve technology that is unfamiliar to your local service technicians. In these situations, Progent's on-call service experts give you a convenient, quick, and economical solution to augment your regular resources and to convey useful knowledge to increase your capability to resolve downstream problems in-house.

  • Reduced Dependence on Freelance Service Providers
    For IT support, smaller companies often depend on independent freelance consultants. Although freelance consultants carry smaller overhead than big support firms and can often charge lower rates, they are sometimes overbooked, making it impossible to respond quickly to urgent situations. If a freelance service provider is busy with another client, ill, on vacation, or in training, the lack of backup personnel may require your company to go without help during an IT crisis. As your business grows, network downtime and problems with vital applications are more costly. The budget you thought you were saving on a freelancer can be eaten up fast by lost productivity. Progent provides a reliable source of reserve support expertise to insure your network stays up and running.

  • Create a Scalable Basis for Smooth Growth
    Businesses typically start with an information architecture created on a modest budget. Lacking a proper framework, band-aid fixes can get piled on top of an unstable foundation. When a company grows, stability and expandability problems can impede the productivity of the organization. Such badly built environments need careful analysis, intelligent strategic planning, and extensive technical knowledge to evolve to a system architecture able to provide the stable foundation to handle critical business requirements and ease downstream expansion.

  • Work with Solution Providers Rather Than Product Vendors
    Smaller offices need advice and technical education to navigate through an ever more complicated array of technology alternatives capable of accelerating business growth and improving efficiency. Businesses do not need a network engineer who is attempting to sell a specific vendor's products. Network support and product selling can result in a scenario where the proposed solution is built around a predetermined product rather than the genuine requirements of a client. Progent avoids these dilemmas by offering only services rather than products. This enables Progent to align IT consulting with the real interests of clients.

What Makes Progent Different from Other Support Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's number of employees, breadth of IT background, refined support software, and familiarity with enterprise networking allow businesses to avoid the pitfalls of exclusive reliance on smaller service firms, individual freelance service providers, or limited in-house resources.

Progent adds value by providing:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco Premier consultants average more than ten years of real-world industry experience, at the front lines of network service, performing a broad range of IT projects for a large mix of customers. Every Progent support professional shares a proven set of personal best practices which are combined into company-wide leading practices standards that Progent teaches its support staff. This guarantees that you get not just world-class technical capability, but also a support engineer with field-tested approaches for using computer knowledge to repair actual network problems quickly.

  • Value Pricing
    Progent's pricing model is to bill for online support and on-premises help by the minute. As a result, you are billed just for received services. Progent does not demand a higher rate for after-hours or emergency service, and inside California or in regions where Progent provides on-premises service, Progent does not bill for travel except for emergency support where on-site time is less than four hours. Also, Progent imposes no minimum charge and asks no retainer for services delivered during normal working hours. Many support firms demand large minimum fees or charge for each fifteen minutes or longer. Progent's fine granularity does away with big bills for fast fixes so you will not be forced to allow simple problems to stay unaddressed.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching clients to handle technical issues that are within their scope, Progent can concentrate on delivering high-value services where Progent faces few competitors. Businesses who work with trusted freelance consultants or who maintain internal IT personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more robust, protected, and productive.

  • 24x7 Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only consulting companies to offer 24x7 network monitoring services powered by MS System Center Operations Manager. MS Operations Manager causes your network support to be proactive instead of reactive. By uncovering potential problems before they cause lost productivity, system monitoring can keep your IT network from stressful and costly availability disruptions.
How Does My Business Begin Receiving Remote Computer Help from Progent?
To get started with Progent's online help services or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network support, visit Immediate Technical Support.



An index of content::

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    Progent delivers the services of Microsoft and Cisco-Premier network support professionals to show clients economical ways to help companies optimize the benefits of Microsoft and Cisco technology. For environments that range from small offices to nationwide enterprises, Progent's expert consultants can assist you to improve your information system's e-mail infrastructure, security, reliability, performance, and IT management.

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    Progentís Microsoft certified experts provide a range of consulting services for Dynamics GP. Microsoft Dynamics GP is a financial and business analysis tool built, like all Microsoft accounting solutions, on the scalable and popular platform of Microsoft Windows technology. Dynamics GP provides an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and configure, and with its segmented approach you are able to purchase only the functions you currently need, with the option to expand clients and enlarge functionality in the future. Progentís Microsoft Dynamics GP support engineers can help you install, configure and manage the current version of Microsoft Dynamics GP or upgrade smoothly from an older release.

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    Progent can help you prepare and execute a smooth migration to Microsoft Dynamics GP/Great Plains so that you preserve your data, strengthen your security, enhance your management reporting, take full advantage of Microsoft Office integration, and minimize productivity disruption by creating and executing a sensible migration plan. Progent can also help educate new Dynamics GP users so you don't lose productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create custom business software and eCommerce programs that work transparently with Microsoft Dynamics GP.

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    Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size company deploy and support Ciscoís security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and offer the flexibility to expand with your growing business requirements. Progentís Cisco-Premier network experts support Ciscoís comprehensive line of products aimed at eliminating information theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can help you deploy Cisco products to get safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control foundation for user certification, permissions, and accounting from a graphical Web interface.

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    Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers major improvements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.

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    SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the fast creation of cutting-edge enterprise-class programs that can provide your company a significant competitive advantage. Microsoft SQL Server 2000 features core support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft integration, ensures you success in planning, deploying and administering Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET environment.

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    Progent's support services for software/firmware update management provide businesses of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoint devices printers, network infrastructure appliances like routers and Wi-Fi APs, and Internet-of-Things (IoT) devices like sensors and health monitors.

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    Progent's Microsoft-certified SQL Server 2017 consultants can assist you to design and implement a cost-effective upgrade from your current SQL Server environment to SQL Server 2017.

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    Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the top customer endorsement and are afforded the tightest working relationship with Microsoft. The understanding, skills, and dedication required to earn the status of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to offer your business better technical solutions for your IT system.

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    Live Online Windows 8.1 Training

    Progent offers customized remote training for an array of client applications and operating systems including Microsoft Office Excel, Word, PowerPoint and Project plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training offers the advantages of traditional in-person instruction, such as instant communication between students and trainers, but eliminates the expenses of travel and the hassle of attempting to synchronize the availability of multiple workers. Offered to individuals or groups of any size, Progent's live online instruction allows the instructor to conduct the seminar from a remote facility and the clients can be spread across an office or across the the U.S. Live online instruction deploys proven learning aids like broadcast white boards, real-time questions, and collaborative applications. Sessions can be brief and personalized to specific topics or extended in duration and broader in coverage.

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    Progent's Experts Group provides consulting in key fields such as Macintosh networking and applications; Expertise for Linux-powered, UNIX, and Sun environments; MRP, Enterprise Resource Planning, or CRM consulting; Strategic and specialized program support; Chief Information Officer, business analyst, and project management outsourcing; Special program development and deployment; Web, eCommerce, Electronic Data Interchange, and customer portal development and integration; DBM support and performance consulting; Business intelligence expertise; and Telecommunications systems support.

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    NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for legal workflows. Progent can provide online guidance from NetDocuments experts to help your law firm to plan, configure, manage, optimize, or debug a document management system environment based on NetDocs.

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    Progent is committed to information transfer from Progent's support experts to customers. By educating clients to resolve problems that are within their comfort zone, Progent can focus on providing high-value skills where Progent has few competitors. Small companies who utilize familiar independent service providers or who maintain internal support staffs benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more robust, secure, and productive.

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    Progent's Cisco-certified CCIE networking consultants can help organization to set up, manage, update, tune and debug Cisco Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and migrate smoothly from legacy switches to current devices.

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    Progent's Microsoft-certified consultants can assist businesses of all sizes to follow best practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; design, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your business to migrate from an earlier edition of SCVMM or from another virtualization management system, and Progent can show you how you to optimize and troubleshoot your current SCVMM 2012 ecosystem so you get the highest possible return on investment.

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    Progent's certified failover clustering experts can assist companies of all sizes to assess the advantages of adopting Windows Server 2012 failover clustering to build a powerful fault-tolerant/disaster recovery strategy, help you to plan and install a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for failover clusters that include physical servers or virtual ones, and help you to automate the management of clustered servers.

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    Progent's Cisco CCIE network consultants can help your business to configure, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone support, and CUCM/CallManager software consulting.

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    Progentís IT outsourcing packages offer affordable network support for small businesses. Whether it includes designing network infrastructure, creating an internal Help Desk or outsourcing a one, deploying an updated email platform, monitoring your system, or creating a web-based eCommerce application, outsourcing your IT engineering services can reduce costs and eliminate uncertainties, permitting network service budgets to grow in a more linear and manageable manner than is feasible by building up a bulky, all-purpose in-house IT organization. Progentís Outsourcing White Paper and datasheets explain how Progent can help you build a secure and robust system foundation for your critical applications based on Microsoft Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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    Progent's productive atmosphere will allow you to become a more capable consulting professional by enhancing your information technology skills and increasing the satisfaction of your customers. Progent delivers this promise by attracting the best consulting experts for you to work with, providing a state-of-the-art network and communications architecture, running specialized software utilities to deliver the maximum quality of support, and by optimizing proven operational models for attracting and retaining clients.

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    Progent can give you access to application developers who can modify your Microsoft Dynamics ERP, MRP, and accounting system applications to match your particular company needs. Progentís Microsoft-certified consultants provide expertise in Microsoft Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also offers expert e-Commerce integration services for secure, corporate-wide resource sharing as well as interfacing with CRM programs.

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    Progent's consultants can provide macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Entourage and email help, network protection services, and one-on-one education. Progent can assist businesses to upgrade to macOS from Mac OS X or other earlier editions of Apple OS X and Progent can offer help with macOS and Mac OS X application software. Progent can also assist you with iPhone support and Apple iPad synchronization, or moving to iCloud services. For computer networks based solely on Apple macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of planning, integrating and supporting a network environment that is available, secure, fast and able to achieve your company's business goals.

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    Progent's Check Point experts can help you select and configure Check Point Firewall software and appliances powered by Check Point Software's security platform to offer an economical and efficient security defense for your corporate network. Progent can also help you integrate other Check Point products including ZoneAlarm and Check Point Power-1 firewalls with security solutions from other suppliers and offer a central source for continuing technical support, maintenance, education, and consulting expertise.

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    Progent's Cisco-premier CCIE network engineers can assist you to maintain your current PIX or ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, tune, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services

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    SQL Server 2016 offers significant enhancements in speed, scale, security, high-availability, mobile computing integration, and built-in business intelligence. New features include PolyBase for processing structured and unstructured files in one appliance for data warehousing, R language integration, Row-level Security, Mobile Report Publisher, and centralized control over local and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver online and onsite expertise to help organizations of any size to implement, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Skype for Business, and SCOM.

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    System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management tools and is designed to offer a centralized mechanism for deploying and administering virtualized fabric and services across hybrid networks that can incorporate private clouds and Microsoft Azure services. Progent's SCVMM 2016 consultants can help organizations of all sizes with all facets of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you migrate smoothly from legacy versions of VMM, design processes for building and installing VMs and hosts, implement high-availability scale-out clusters, integrate your datacenter resources with public cloud services, configure virtual switches, write and refine PowerShell scripts, and assist you to evaluate the strategic advantages of new capabilities like Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor professionals offer world-class Hyper-V consulting and VMware ESXi support.

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    NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built specifically for legal workflows. Progent offers remote guidance from NetDocuments consultants who can help legal departments and law firms to design, configure, manage, tune, or troubleshoot a document management system environment powered by NetDocuments.

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    Progent can provide the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization defines the core capabilities and worldwide standards of skill that IT security professionals are required to learn. CISM gives business management the assurance that those who have qualified for their CISM certification possess the background and knowledge to deliver effective security management and consulting services.

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    Network monitoring ordinarily entails tracking a system's resource utilization in order to identify throughput bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring utilities that work under Linux and can be used to observe mixed-platform environments where Linux and Windows operate together. Progent's network integration engineers can show you how to take advantage of both these tools to optimize and repair your network. Progent's UNIX consulting professionals provide small companies and developers assistance with administering and supporting UNIX/Linux and Solaris systems that coexist with Windows-based products.

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  • prime infrastructure Remote Troubleshooting Flex Series Wireless Controller Consulting Services

  • Q and A about Recruiter Cisco Consultant Remote Support Jobs
    Q and A about Microsoft MCP Part-Time Jobs

    For replies to frequent questions concerning becoming a consultant at Progent, see Consulting at Progent Frequently Asked Questions.


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