Expanding your at-home workforce may have a major effect on network infrastructure, security/compliance, and corporate culture. Progent has 20 years of experience helping businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Broomfield company to select the right technologies and adhere to best practices in building and maintaining a safe virtual office solution for teleworkers that promotes collaboration and returns maximum business value. Progent offers services ranging from as-needed guidance for helping you past challenging IT roadblocks to full project management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Broomfield, Colorado companies to succeed with any aspect of creating a high-functioning work-from-home environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and centralized management.

VoIP Solutions for an At-Home Workforce
Extending the business PBX environment to accommodate remote users is vital to maintaining a productive at-home workforce. A variety of cloud-centric digital PBX products are used by SMBs to server telecommuters. Many enterprises rely on Cisco's current or legacy products for IP voice solutions. Progent can help businesses of any size to design or maintain a telecommuter VoIP service that delivers the versatility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help businesses optimize their current Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony capabilities to devices like IP phones, media processing products, Voice over IP gateways, and mixed media applications deployed across the network. CUCM supports other mixed media services such as unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's CUCM support, refer to CUCM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent's consultants can assist your company to maintain your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, refer to CallManager expertise.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users operating beyond the corporate perimeter like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network architecture to support these solutions and deliver online configuration and debugging expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient telecommuter environment for your Broomfield, Colorado organization, phone 1-800-993-9400 or refer to Contact Progent.