Expanding your remote workforce may have a significant impact on IT architecture, security, and corporate culture. Progent has 20 years of background helping SMBs to plan, deploy, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Broomfield company to pick the appropriate tools and adhere to leading practices in creating and operating a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent offers support services ranging from on demand expertise for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can help Broomfield, Colorado organizations to with any facet of building a high-performing work-at-home environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, cybersecurity, data protection solutions, and streamlined management.

IP Voice Solutions for Telecommuters
Extending the corporate phone system to include remote users is critical to maintaining a productive work-at-home solution. A variety of cloud-based VoIP products are used by small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's modern or older platforms for VoIP management. Progent can help businesses of all sizes to plan or maintain a telecommuter VoIP environment that delivers the flexibility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help organizations optimize their existing Cisco VoIP environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony capabilities to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed across the network. Unified Communications Manager supports other combined media services like messaging, video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager support, see Cisco Unified CM consultants.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help your company to maintain your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, see CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with users working outside the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to work with these VoIP solutions and provide as-needed integration and debugging services.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient telecommuter solution for your Broomfield, Colorado organization, phone 1-800-993-9400 or refer to Contact Progent.