Enlarging your at-home workforce may have a significant effect on IT architecture, security, and company processes. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, administer, tune, and debug IT environments that support at-home workers. Progent can assist your Broomfield company to pick the right technologies and adhere to best practices in building and maintaining a secure virtual solution for teleworkers that promotes teamwork and returns top value. Progent can provide support services ranging from as-needed guidance for helping you over challenging technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent can assist Broomfield, Colorado companies to with any aspect of creating a high-performing work-at-home environment by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk outsourcing, cybersecurity, data protection solutions, and centralized management.

VoIP Solutions for At-Home Workers
Expanding the corporate PBX system to accommodate teleworkers is critical to maintaining an effective at-home workforce. A variety of cloud-based digital PBX products are used by SMBs to support telecommuters. Many enterprises depend on Cisco's current or older platforms for VoIP solutions. Progent can help organizations of any size to design or maintain a telecommuter VoIP environment that provides the flexibility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE Voice experts offer high-level support to help organizations tune their existing Cisco IP voice systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media apps deployed across the network. Unified Communications Manager manages additional mixed media services such as messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's CUCM support, refer to Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent's consultants can assist you to support your existing CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other older IP voice products, see CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with users working outside the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network infrastructure to work with these VoIP solutions and provide online integration and troubleshooting expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Broomfield, Colorado business, phone 1-800-993-9400 or go to Contact Progent.