Expanding your remote workforce may have a significant effect on network architecture, cybersecurity, and corporate processes. Progent has 20 years of background helping SMBs to design, deploy, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Broomfield organization to pick the appropriate tools and follow leading practices in building and operating a secure virtual office solution for telecommuters that facilitates collaboration and returns maximum value. Progent can provide support services ranging from as-needed guidance for helping you past challenging technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can help Broomfield, Colorado businesses to with any aspect of building a high-performing work-at-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, data security, backup/restore solutions, and centralized management.

VoIP Solutions for Teleworkers
Extending the corporate PBX system to accommodate telecommuters is vital to supporting a productive work-at-home solution. A variety of cloud-centric IP voice platforms are used by small and mid-size businesses to support teleworkers. Many enterprises rely on Cisco's current or legacy platforms for VoIP management. Progent can help businesses of all sizes to design or tune a remote VoIP environment that delivers the versatility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist businesses tune their existing Cisco VoIP environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia software used across the network. Unified Communications Manager manages additional mixed media services like messaging, video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager expertise, refer to Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent's consultants can help your company to maintain your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other legacy IP voice products, see CallManager expertise.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate firewall such as at-home workers. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN infrastructure to support these VoIP solutions and provide online deployment and debugging services.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing an efficient work-from-home solution for your Broomfield, Colorado business, phone 1-800-993-9400 or refer to Contact Progent.