Expanding your at-home workforce may have a significant effect on IT infrastructure, security/compliance, and corporate workflows. Progent has 20 years of background helping SMBs to plan, configure, administer, tune, and debug IT networks that support work-from-home employees. Progent can assist your Broomfield organization to pick the appropriate technologies and follow best practices in building and operating a secure virtual office solution for telecommuters that promotes teamwork and returns top business value. Progent can provide services ranging from on demand guidance for helping you past challenging technical roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent can help Broomfield, Colorado companies to with any facet of building a high-performing remote work environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk outsourcing, endpoint security, backup/restore solutions, and streamlined management.

IP Voice Integration for Remote Workers
Expanding the corporate PBX system to include teleworkers is vital to supporting a productive at-home workforce. A variety of cloud-based digital PBX products are used by small and mid-size businesses to server remote users. Many enterprises rely on Cisco's current or legacy platforms for VoIP management. Progent can assist organizations of all sizes to plan or maintain a telecommuter IP voice environment that provides the flexibility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to assist businesses optimize their existing Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and mixed media applications deployed across the network. Unified Communications Manager manages other combined media services such as unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified CM consultants.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent can assist your company to maintain your current CallManager deployment or migrate efficiently to Cisco's current IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other early IP voice platforms, see Cisco CallManager consulting services.
  • Cisco IP Gateways enable integration with public telephony networks and with clients working outside the corporate perimeter such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network architecture to work with these solutions and deliver as-needed configuration and troubleshooting services.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Broomfield, Colorado business, phone 1-800-993-9400 or go to Contact Progent.