Enlarging your at-home workforce may have a major effect on network infrastructure, security, and company workflows. Progent has two decades of experience helping businesses of all sizes to design, configure, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Broomfield organization to pick the appropriate technologies and adhere to leading practices in building and operating a safe virtual solution for teleworkers that facilitates teamwork and delivers top value. Progent offers support services that go from as-needed expertise for getting you past occasional technical roadblocks to full project management or co-management to help you carry out business-critical initiatives.

Progent can assist Broomfield, Colorado companies to succeed with any aspect of creating a high-functioning telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, cybersecurity, backup/restore solutions, and streamlined management.

IP Voice Integration for Remote Workers
Extending the corporate phone system to include teleworkers is critical to maintaining an effective work-at-home solution. A variety of cloud-centric VoIP platforms are used by small and mid-size businesses to server teleworkers. Many enterprises depend on Cisco's current or legacy platforms for VoIP solutions. Progent can help organizations of any size to design or maintain a remote IP voice service that delivers the flexibility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help businesses tune their existing Cisco VoIP environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and mixed media applications deployed across the network. CUCM manages other combined media services such as messaging, video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager support, refer to Cisco Unified CM expertise.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent can help you to support your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other older IP voice products, see CallManager consulting services.
  • Cisco IP Gateways provide integration with PSTN networks and with users working beyond the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN infrastructure to work with these VoIP solutions and deliver online integration and debugging services.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing a productive work-from-home environment for your Broomfield, Colorado business, call 1-800-993-9400 or visit Contact Progent.