Enlarging your remote workforce can have a significant impact on network architecture, security/compliance, and corporate culture. Progent has two decades of experience helping businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Broomfield company to select the appropriate technologies and follow leading practices in creating and maintaining a secure virtual solution for telecommuters that facilitates teamwork and returns maximum business value. Progent offers support services that go from on demand expertise for getting you over challenging technical bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can help Broomfield, Colorado companies to succeed with any aspect of creating a high-functioning work-at-home environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, cybersecurity, data protection solutions, and unified management.

VoIP Integration for an At-Home Workforce
Extending the company phone system to accommodate telecommuters is critical to supporting an effective at-home workforce. A broad range of cloud-based IP voice platforms are used by small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's modern or older products for IP voice management. Progent can assist businesses of any size to design or maintain a telecommuter VoIP environment that delivers the flexibility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist organizations tune their current Cisco VoIP systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia apps used throughout the network. CUCM manages other mixed media services like unified messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM support, see Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent's consultants can assist your company to maintain your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other older IP voice products, visit CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with users working outside the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN architecture to support these VoIP solutions and provide online integration and debugging services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Broomfield, Colorado business, phone 1-800-993-9400 or visit Contact Progent.