Enlarging your remote workforce can have a major impact on IT architecture, security, and company culture. Progent has 20 years of background assisting businesses of all sizes to design, configure, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Broomfield organization to select the appropriate tools and follow best practices in building and operating a safe virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum value. Progent offers support services that go from as-needed guidance for getting you over challenging technical roadblocks to full project management to help you carry out mission-critical initiatives.

Progent can assist Broomfield, Colorado organizations to with any aspect of creating a high-performing work-at-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk augmentation, endpoint security, data protection solutions, and streamlined management.

IP Voice Integration for Telecommuters
Extending the corporate PBX system to include telecommuters is vital to maintaining a productive at-home workforce. A broad range of cloud-based IP voice platforms are used by SMBs to support telecommuters. Many enterprises rely on Cisco's current or legacy platforms for IP voice management. Progent can assist businesses of any size to design or tune a remote VoIP environment that delivers the versatility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist businesses tune their current Cisco VoIP systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia software used across the network. Unified Communications Manager manages other combined media services such as unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager expertise, visit Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent can help your company to maintain your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, visit CallManager expertise.
  • Cisco IP Gateways enable integration with public telephony networks and with clients operating beyond the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network infrastructure to support these VoIP solutions and deliver online configuration and troubleshooting expertise.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive work-from-home solution for your Broomfield, Colorado organization, phone 1-800-993-9400 or visit Contact Progent.