Enlarging your at-home workforce may have a major effect on IT architecture, security/compliance, and company culture. Progent has 20 years of background helping SMBs to design, configure, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Broomfield company to pick the appropriate technologies and follow best practices in building and maintaining a safe virtual office ecosystem for teleworkers that promotes collaboration and returns maximum business value. Progent can provide support services ranging from as-needed guidance for helping you over challenging technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can assist Broomfield, Colorado organizations to with any aspect of building a high-performing telecommuting environment by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, data security, data protection solutions, and streamlined management.

IP Voice Integration for Remote Workers
Expanding the corporate phone environment to accommodate remote users is vital to maintaining an effective work-at-home solution. A broad range of cloud-based digital PBX platforms are used by SMBs to support telecommuters. Many enterprises rely on Cisco's current or legacy products for VoIP solutions. Progent can help organizations of all sizes to plan or tune a remote VoIP environment that provides the versatility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to help businesses optimize their current Cisco IP voice systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media software deployed throughout the network. CUCM manages additional mixed media services like messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's CUCM support, refer to Cisco Unified CM expertise.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent can help you to maintain your current CallManager environment or upgrade smoothly to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other older IP voice products, see Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with public telephony networks and with clients working beyond the corporate perimeter like telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to support these VoIP solutions and provide online configuration and troubleshooting services.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient telecommuter environment for your Broomfield, Colorado company, call 1-800-993-9400 or visit Contact Progent.