Enlarging your remote workforce can have a major impact on IT infrastructure, security/compliance, and corporate culture. Progent has two decades of background helping SMBs to design, configure, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Broomfield company to pick the appropriate tools and adhere to leading practices in creating and operating a secure virtual ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent offers support services ranging from as-needed expertise for helping you past occasional IT roadblocks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Broomfield, Colorado companies to with any facet of building a high-functioning work-from-home environment by delivering network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk services, security and compliance, backup/restore solutions, and centralized management.

IP Voice Integration for an At-Home Workforce
Expanding the corporate PBX system to include teleworkers is critical to supporting an effective at-home workforce. A variety of cloud-based VoIP platforms are used by SMBs to support teleworkers. Many enterprises depend on Cisco's current or older platforms for VoIP management. Progent can help businesses of any size to plan or tune a telecommuter IP voice service that provides the versatility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to assist organizations optimize their current Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony capabilities to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia apps used across the network. CUCM manages additional mixed media services such as unified messaging, video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager support, visit CUCM consultants.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help you to maintain your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other older VoIP products, visit CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with users operating outside the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network architecture to work with these VoIP solutions and provide on-demand configuration and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Broomfield, Colorado organization, call 1-800-993-9400 or visit Contact Progent.