Enlarging your at-home workforce may have a major effect on network infrastructure, security, and company workflows. Progent has two decades of experience helping SMBs to design, deploy, manage, tune, and debug IT networks that support work-from-home employees. Progent can assist your Broomfield company to select the right technologies and follow best practices in building and operating a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers top value. Progent can provide support services that go from on demand guidance for getting you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Broomfield, Colorado organizations to succeed with any facet of building a high-functioning work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, security and compliance, data protection solutions, and unified management.

Help Desk Services for Telecommuters
A rapid, organization-wide transition to a from-home workforce, which could be activated by a pandemic or as a component of a disaster recovery plan, can overstretch even a high-performing internal Call Center. Progent's Help Desk services allow organizations of any size to outsource or supplement their Call Desk by using Progent's online Technical Response Center (TRC) services.

  • Progent's Standard Help Desk Call Center services leverage Progent's nationwide team of remote technical support specialists combined with world-class ticketing and follow-up software to provide an affordable, state-of-the-art Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of online Level 1 desktop support from service requests through ticket creation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal enables telecommuters to track or edit the status of their current tickets, add details, and append screenshots or relevant files. Technical support services are provided at a significant price reduction off Progent's normal Level 1 desktop service charges, and Progent offers optional fast hand-off to Level 2 and Level 3 support experts to resolve complex problems. For details, go to Progent's Standard Helpdesk Services outsourcing for small businesses.
  • Progent's Call Desk Augmentation Service enables your company to supplement your existing Help Desk staff by splitting responsibilities for Call Desk services transparently between your regular IT support personnel and Progent's extensive roster of PC support engineers and subject matter specialists. Progent's shared Call Center service is based on a collective support solution utilizing the leading PSA platform for managing help requests and ticketing, establishing responsibility, monitoring progress, and producing reports. To find out how Progent's Help Desk Augmentation Services can enable your business to provide world-class technical support to your telecommuters, go to Progent's Support Desk supplementation Services.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient telecommuter solution for your Broomfield, Colorado business, phone 1-800-993-9400 or refer to Contact Progent.

An index of content::

  • 24 Hour Macintosh OSX On-site Technical Support Macintosh OSX Online Support Services

  • Juniper Junos J-Web Security Evaluation
    Juniper Junos J-Web Cybersecurity Firms

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Progent's CISSP-premier network security consultants can help organizations of all sizes with any facet of IT security. Progent can help implement cost-effective security systems that protect a small office against advanced malware attacks or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid networks that accommodate onsite, online, and mobile clients accessing IT resources spread over multiple physical sites and public and private clouds.

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    Office 365 is Microsoft's growing suite of client productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 apps and cloud services are available in an array of product bundles intended for customers ranging from individuals and households to global enterprises. Progent offers fast and easy online access to specialists with expertise in Microsoft, Mac, Apple iOS, and Android technology. Progent can help you to understand the many subscription plans offered with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to build and manage hybrid solutions that transparently combine local and cloud-based products and services.

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    Emergency Microsoft Windows Consult

    Windows 8.1 is engineered to power devices from smart phones and slates to power-user desktops. A wealth of innovative features, including its touchscreen support and iconic tile user interface, offer a wide selection of advantages for companies who understand how to put them to work. Progent's Microsoft-certified consultants can help get your organization up to speed with Microsoft Windows 8.1 and make sure you derive maximum business advantage from the operating system's many technical enhancements.

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  • Small Office Network Engineer
    Consultants Small Business

    If you have a company IT system with 10 to 50 desktop users, Progent's IT outsourcing services save your business from dependence on single freelance service provider while giving you cost-effective and reliable access to enterprise-class technical support. By delivering network consulting help when you require it, providing advanced knowledge for critical technologies, delivering value-added support such as automated server monitoring, and billing only for services you receive, Progent gives you an affordable way for maximizing the profitability of your small office information system. Progent is the smart way for small organizations to create and maintain a robust and safe IT system and to have fast access to the experienced support ordinarily restricted to businesses who can afford a sizeable internal IT group.

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  • Consultancy Firm Cisco Router
    Networking Support Cisco VoIP

    Progent's CCIE-certified network infrastructure consultants have extensive experience assisting Internet Service Providers to design, deploy, administer, tune, and troubleshoot fault-tolerant, extensible network environments appropriate for public networks.

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    For small companies considering Progent's IT outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or send email to information@progent.com.

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  • Consult Microsoft Exchange Server Migration Microsoft Exchange 2010 Migration Specialists
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    Progent's Microsoft certified engineers can assist your company to evaluate Windows 7 to verify application compatibility and to check its performance and reliability operating with your applications. Progent's consultants can also show you how to assess the potential strategic advantages of moving to Windows 7. If Microsoft Windows 7 makes sense for your business, Progent can assist your IT organization to design and carry out a smooth deployment of Windows 7 from a previous version of Windows.

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  • Consulting Services Catalyst Switch LISP Catalyst Switch VSS Online Support Services
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  • At Home Workforce Consulting Experts in Broomfield - Help Desk Call Center Solutions Expertise Broomfield
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    Progent's Data Center consultants can help you identify high availability data centers that meet the particular requirements of your business. High availability collocation sites are especially appealing to small businesses due to of their low cost and convenience compared to taking a do-it-yourself strategy. Trying to build an in-house data center with even a minimum degree of fault tolerance is too expensive for the majority of small companies. Progent is ready to show you how to get all the advantages of high availability data centers and fault tolerant colo sites by offering a full range of consulting and maintenance services.

  • Developer Microsoft Azure Virtual Machines Azure integration Professional
  • Dynamics GP Accounting On-site Technical Support Microsoft Dynamics GP Support and Integration
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  • Immediate Microsoft Operations Manager Case Study
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    Before Progentís MOM-based solution, network problems were handled reactively, once workers complained about them. With the help of proactive, computer generated warnings and trend reports sent by MOM, Progent is now able to address network problems before they grow to be serious enough to impact network availability. Because of Microsoft Operations Manager, Progent can resolve potential problems before customers are aware that the problems are there. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class service continuity, safety and performance.

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    Progent's Microsoft-certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for IT networks with many sites, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts can help your small business in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your information security requirements without overly limiting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of ISA Server.

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    Progentís Microsoft certified professionals can offer small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the rapid creation of advanced business applications that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and outside the firewall. In addition to offering expertise, maintenance and problem solving services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information network. Progent can also help you migrate from older editions of SQL Server to SQL Server 2005.

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  • Locky ransomware protection and recovery Consulting
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    The ProSight Ransomware Preparedness Report is an affordable service built around a brief discussion with a Progent backup/recovery consultant. The interview is designed to help evaluate your company's preparedness to block ransomware or recover quickly after a ransomware incident. Progent will work with you personally to collect information concerning your current security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to build an efficient AV and backup/recovery environment that reduces your exposure to ransomware and meets your business needs.

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  • Microsoft Office System Server Help Top Rated Microsoft Office 2003 Computer Consultant
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  • Apple MobileMe Troubleshooting
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    Progent's experts can provide Apple macOS and OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and email help, network protection services, and one-on-one education. Progent can assist clients to migrate to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent can also assist you with Apple iPhone integration and Apple iPad management, or moving to Apple's iCloud. For business environments based solely on Mac OS X or for systems with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, integrating and supporting a network infrastructure that is available, secure, efficient and aligned with your organization's business goals.

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    Citrix has developed a powerful family of platforms that provide enterprise-level manageability, scalability, and responsiveness for virtualizing servers and for server-based distribution of Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can assist you to assess the strategic advantages of Citrix technology and help you plan, validate, deploy, optimize, and maintain Citrix solutions.

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    GIAC was founded in 1999 to certify the skill of computer security experts. GIAC certifications are acknowledged by companies and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants offer support for all of the security disciplines covered under GIAC accreditation such as evaluating infrastructure security mechanisms, incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.

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    Progent's company culture will allow you to become a better professional by improving your information technology skills and boosting the satisfaction of your clients. Progent delivers this commitment by recruiting the top professional talent for you to work with, offering an advanced network and communications architecture, running proprietary application tools to deliver the maximum level of service, and by optimizing proven operational models for finding and maintaining customers.

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    Progent's certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support team, develop a corporate-wide security strategy, streamline IT management, assist with creating applications, and build and test a DR/BC plan.

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  • Award Winning Windows and Solaris Consultants
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    Progent can help you to design and implement an efficient migration from a UNIX-based information system to a network powered by Windows and capable of running Microsoft's popular office productivity software, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and application specialists can show you how to preserve your data and minimize business disruption by developing an effective transition plan that protects your existing assets in UNIX application and infrastructure. UNIX-to-Windows migration support services offered by Progent include evaluation of current environment, transition strategy and testing, Microsoft Exchange migration support, data and application software migration, and server and mass storage migration and consolidation.

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  • Redhat Linux Technology Consulting Services Engineer Redhat Linux
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    Progent can supply small companies with an information management professional who can act as a part-time CIO. This part-time Chief Information Officer can provide long-term direction to help you integrate appropriate technology to improve business operations so they match more closely with your corporate goals. Your company can develop and implement a well thought out information technology strategy without absorbing the expense of a full-time Chief Information Officer.

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    Progent can assist small and medium-size organizations to implement and troubleshoot video conferencing platforms to enable their at-home workers to interact efficiently with fellow workers and customers.

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    Progent can provide the temporary assistance of a seasoned CIO who can provide strategic direction to help your company pick and maintain network solutions to match your present situation and that can serve as a solid basis for your future growth. Progent's temporary CIO services provide financial leverage to organizations who want to optimize the benefits from their IT investment but who are unable or hesitant to take on another high-level manager to their full-time staff. Because Progent is vendor-agnostic, with a large team of consultants certified to maintain all leading operating systems and connectivity technologies plus a broad range and business applications, Progent is in an ideal position to provide unbiased recommendations as well as advanced technical help for building and maintaining information systems that fit the special needs of your business.

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    Progentís Help Desk Co-management service allows your IT organization to split the load for Help Desk support transparently between your IT staff and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced support solution based on the top shared PSA tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.

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    Progent's experienced ransomware recovery experts can assist your business to rebuild an IT network damaged by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock.

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    Progentís Wireless Consulting Services offer a convenient, economical option for companies of all sizes to deploy, manage and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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  • Windows 2003 Server Technology Consulting Services
    Top Quality Microsoft Windows 2003 Troubleshooting

    Progent's certified Windows 2003 Server engineers offer computer support and expert consulting services for the complete line of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 migration, integration, administration, and maintenance services include system design, deployment, project management, on-premises and off-site technical support and troubleshooting, Help Desk services, expert security services, turn-key outsourcing, and cost-effective co-sourcing.

  • Technology Consulting Services Jabber and Exchange Online Jabber and Expressway Computer Consultant

  • Microsoft Windows Network Outsource
    Microsoft IT Service Provider

    Progentís computer outsourcing support offerings for small businesses include planning Windows XP, .NET Server, and BackOffice systems, coordinating upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, online and on-premises troubleshooting, fixing chronic IT issues, and creating a company-wide security plan. Progent can show you how to maximize system reliability and throughput with fault-tolerant technologies, resilient network topology, and proactive server monitoring. Progent also offers special project assistance for large-scale upgrades and can help with requirements assessment, resource inventory, BOM development, vendor selection, procurement logistics, and professional documentation. Progentís computer outsourcing service also features education for office productivity software such as Microsoft Office XP.

  • Technology Professional Cisco SBCS Consult Cisco SBCS
  • Technology Professional Excel and SharePoint Office Excel 2013 Consultants
  • Top Ranked Broomfield Teleworkers Setup Consulting Experts Broomfield-Boulder, Colorado Broomfield Telecommuters Setup Assistance Broomfield

  • SQL Server 2016 Security Engineer
    SQL Server 2016 Data Mining Computer Consultant

    Microsoft SQL Server 2016 introduces major enhancements in performance, capacity, security and compliance, availability, BOYD integration, plus integrated BI. New features include PolyBase for processing SQL and NoSQ databases simultaneously for data warehousing, Jason integration, Always Encrypted mode, Mobile Reports, and centralized control over local and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises support to assist businesses of all sizes to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

  • Top Ranked Wireless Bridge Technical Support Services Wireless LAN Support Outsourcing
  • Top Small Office Computer Consultant Windows 8.1 Migration Consultants Microsoft Windows

  • CISSP Certified Security Part-Time CIO Support and Integration
    Chief Information Officer Computer Consultant

    Progent can provide small businesses with an information management expert who can act as a part-time CIO. This part-time CIO can provide strategic direction to help you integrate appropriate IT products to enhance business operations so they match better with your corporate goals. Your company can develop and install a well conceived IT strategy without absorbing the cost of a full-time senior IT executive.

  • Troubleshooting SCOM 2012 Microsoft Azure Monitoring Specialists SCOM 2012 Management Packs
  • UNIX Online Computer Consultancy Company UNIX Online Network Design and Configuration
  • Ubiquiti UniFi wireless LAN Engineers Ubiquiti UniFi Switch Consulting
  • Unified Mobility Manager On-site Support 24/7 Cisco Certified Consultant Services CallManager
  • Virtual Helpdesk Remote Consulting Support and Integration Extended Call Desk
  • WatchGuard Firebox Firewall Security Contractors IT Services WatchGuard Fireware
  • WatchGuard Firebox M4600 Firewall Network Security Test WatchGuard SSL VPN Computer Security Specialist
  • Wave 2 Wi-Fi controller IT Consultant wi-fi controller Consultants

  • Onsite Technical Support Sales Office
    Branch Offices Support and Setup

    Years of background providing Microsoft expertise and Cisco network consulting has enabled Progent to develop an unmatched ability for supporting branch offices that need network service with the responsiveness associated with with small companies but which includes professional communications, thorough documentation, and compliance with enterprise IT standards. If your enterprise maintains a branch office situated anywhere in or any area covered by Progent's consultants, Progent can provide a broad range of on-premises and remote network support services and network architecture assistance.

  • Windows 7 Evaluation Support and Help Windows 7 Integration IT Consulting
  • At Home Workforce Broomfield Assistance - Call Desk Outsourcing Consulting Services Broomfield, Colorado
  • Windows 8.1 Storage Spaces Computer Support For Small Offices Microsoft Windows 8.1 Upgrade Consultancies
  • Windows 8.1 Upgrade Engineer Award Winning Windows 8.1 Backup and Restore Remote Troubleshooting
  • Windows Server 2012R2 Clustering Remote Troubleshooting Microsoft Windows Server 2012 R2 Integration Services
  • Windows Server 2016 Hybrid Cloud Integration Computer Consultant Immediate Integration Support Windows 2016 Disaster Recovery
  • Windows Server 2019 Clusters Sets Remote Consulting Windows Server 2019 System Insights Computer Consulting
  • Windows Server 2019 upgrade Network Engineer Help and Support Windows Server 2019 Disaster Recovery
  • Wireless Bridge On-site Technical Support Top Quality Configuration Wireless

  • ProSight Managed IT Services Services
    Immediate ProSight Remote Managed IT Services Specialist

    Progent's ProSight portfolio of managed services are geared to offer organizations who have small in-house network administration and support teams with low-cost help from enterprise-class management tools and consulting experts. Benefits of Progent's ProSight line of managed IT services include predictable network management expenses, smart automation of routine administrative processes, ongoing absorption of new information technology, graceful transition from older systems to current solutions, improved fit between computer technology with strategic goals, guidance from seasoned IT consultants, and freeing up management to concentrate on business issues rather than fast-evolving network technology.

  • Work at Home Employees Broomfield Guidance - Network Security Systems Expertise Broomfield-Westminster, Colorado Broomfield Remote Workforce Cybersecurity Solutions Guidance Broomfield, CO

  • ProSight Virtual Hosting Technology Professional
    ProSight VM Hosting Specialist

    Progent's ProSight Virtual hosting services offer small businesses a variety of advantages including reduced capital costs, savings on operational costs, improved executive focus, world-class security, enhanced availability, and regulatory compliance.

  • Work from Home Cybersecurity On-site Technical Support Offsite Workforce Cybersecurity Troubleshooting

  • Top Windows 2012 Cluster Shared Volumes Support Services
    Consultant Failover Cluster Manager Windows Server 2012

    Progent's certified failover clustering consultants can help companies of all sizes to evaluate the benefits of deploying Microsoft Windows Server 2012 failover clustering technology to create a powerful fault-tolerant/disaster recovery solution, help you to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for failover clusters composed of physical servers or virtual machines, and show you how to streamline the management of failover clusters.

  • Work from Home Employees Broomfield Consultants - Call Desk Outsourcing Assistance Broomfield-Louisville At Home Workers Consulting Services nearby Broomfield - Help Desk Augmentation Consultants Broomfield-Thornton
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