Broomfield Work from Home Employees Connectivity Support and Consulting
Help Desk Augmentation and Outsourcing Consulting Services
Expanding your remote workforce can have a significant effect on IT architecture, security/compliance, and company processes. Progent has two decades of background assisting businesses of all sizes to design, configure, administer, tune, and debug IT networks that incorporate at-home workers. Progent can assist your Broomfield organization to select the appropriate tools and follow leading practices in creating and maintaining a secure virtual office solution for teleworkers that facilitates collaboration and returns top business value. Progent offers support services ranging from as-needed guidance for helping you over occasional IT bottlenecks to full project management or co-management to help you carry out business-critical tasks.
Progent's consultants can help Broomfield, Colorado businesses to with any aspect of building a high-functioning telecommuting environment by providing infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, data security, data protection solutions, and centralized management.
Help Desk Support for Teleworkers
A rapid, organization-wide changeover to a from-home workforce, which could be motivated by a pandemic or as a component of a business continuity plan, can overstretch even the most efficient internal Call Center. Progent's Help Desk services allow businesses of any size to outsource or supplement their Support Desk by using Progent's online Technical Response Center services.
- Progent's Standard Support Desk services utilize Progent's extensive network of online IT support experts combined with enterprise-class trouble ticketing and follow-up software to provide an affordable, modern Call Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of online Level 1 PC technical support from service requests to trouble ticket creation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables from-home workers to check or edit the status of their current trouble tickets, enter information, and append screen captures and relevant files. Support services are delivered at a significant discount off Progent's normal Level 1 technical service charges, and Progent makes available optional fast escalation to Level 2 and Level 3 support specialists to resolve complex problems. To learn more, see Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Help Desk Augmentation Service allows your company to augment your existing Help Desk Call Center staff by splitting delivery of Call Center support services seamlessly between your regular support staff and Progent's extensive team of desktop support technicians and subject matter experts. Progent's shared Help Desk Call Center service uses a collective support solution utilizing the number one professional services automation (PSA) platform for managing help requests and ticketing, establishing ownership, tracking progress, and generating management reports. For information about how Progent's Support Desk Supplementation Services can help your company to provide world-class desktop support to your telecommuters, visit Progent's Call Center augmentation Services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Broomfield, Colorado organization, phone
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Software Support Desktop Technology
Immediate Security Consulting Companies Microsoft and Mac Desktop
Progent can provide a wide array of affordable remote and onsite support services to assist you to install, manage, and troubleshoot desktops and handhelds powered by Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
Cisco Switch Tech Services
24 Hour Cisco Security Network Service
Progent can assist you to deploy Cisco's networking technology to create a robust basis for your onsite, private cloud, or hybrid data center and streamline operations in vital areas such as resource consolidation, security and compliance, manageability, reliability, and disaster recovery.
Services Solaris Remote
Urgent Linux Remote Engineer
Progent offers national online phone support and consulting services for businesses that run Solaris networks or whose information systems feature a combination of Solaris and Microsoft products. Online IT help provides optimum leverage for your IT dollar by extending client productivity and shortening the hours billed for computer analysis and repair. Advanced online access tools and experienced technicians and engineers allow Progent to solve the majority of network issues without squandering time and money by going to your site. In the vast majority of situations your IT problems can be dealt with over the phone or through a combination of phone support and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA certified security professionals to assist with the toughest system problems.
Skype for Business Web Apps Server Consulting
Professionals Skype for Business Instant Messaging
Progent's Microsoft-certified consultants can provide remote and onsite consulting services for companies of any size to evaluate the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can assist you to design an on-premises, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; set up high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with other communication platforms like Cisco UC. Progent's certified data security consultants can help you design and validate a security strategy for your Skype for Business solution that is compliant with regulatory requirements.
Catalyst 4900 Switch Computer Engineer
Catalyst Switch VSS Remote Support
With the Catalyst line of switches for small and medium-sized companies, Cisco enables organizations to realize the full advantages of bringing intelligence into their IT infrastructures. Cisco's switching product line allows you to deploy capabilities to make your network infrastructure highly robust to accommodate real-time needs, scalable to support growth, safe enough to guard confidential data, and capable of differentiating and managing all traffic to optimize network operations. Progent's CCIE certified consultants can help you pick out and deploy Cisco switches appropriate for your company. Also, Progent's CISM and CISA certified security consultants can show you how to develop a strategic protection plan and set up Cisco switches so they help enforce your security policies. Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2940 switches, Catalyst 3560 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 switches.
Florida Small Business IT Outsourcing Services
Arizona Consultancy Firms
If your company does not require urgent online support but you think you will need assistance with your network soon, you can conserve time and money and ensure that the appropriate IT skill will be ready when you need it by getting in touch with a Progent sales agent and signing up as a customer. For details, call 800-993-9400 or email information@progent.com.
SQL Design
Design SQL Server Capacity Planning
Microsoft SQL Server 2005 offers powerful, familiar tools to IT professionals as well as to information workers, lessening the complexity of designing, deploying, administering, and using company information and database programs in environments ranging from mobile devices to enterprise data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require a network consulting firm with real-world experience and broad knowledge in planning and deploying data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
24-7 Custom Access Coder
E-Commerce Programming
For custom application development, Progent can supply programming experts to write line-of-business software in areas such as commercial transaction webs, web development, Microsoft Dynamics packages including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Internet Information Services to build custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent offers expertise in a wide range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Consult Nagios for Linux
MRTG for Linux Consultant
Nagios and MRTG are powerful, Open Source monitoring tools that run under the Linux OS and can be deployed to monitor UNIX networks, MS Windows networks, or multi-platform environments in which Linux and MS Windows run side by side. The Nagios monitor lets network managers to monitor system services including POP3, HTTP, FTP, and NNTP. MRTG allows you to graph the traffic through SNMP-enabled network devices such as servers, routers, and switches. Progent's system monitoring consultants can help you use both these tools to streamline and troubleshoot your network.
Technology Consulting Exchange Online Archiving
Office 365 Deployment Readiness Computer Consultants
Progent can assist you to evaluate the many subscription plans available with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent supports multi-vendor environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to build and maintain hybrid solutions that seamlessly combine local and cloud-based products and services.
Full Service Outsourcing Professional
IT Support Outsourcing Consulting
Progent is structured to provide comprehensive remote support for all technologies associated with small company information systems and offers an array of vital, as-needed support services including a temporary Chief Information Officer to offer advanced planning and budgeting skills, a Call Center for help desk services, 24x7 server monitoring, spam and email-borne virus filtering as a managed service, project management help for major initiatives like site relocations orOS migrations, Cisco-certified consultants for building and maintaining high-performance and robust infrastructure, certified security engineers to ensure data protection and compliance, disaster recovery experts to create business continuity strategies, and software developers to create, customize, or repair mission-critical applications.
Urgent VPN Consulting Services
Emergency CCNP Expert Certified Cisco RADIUS Security Consultant Services
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company deploy and maintain Cisco’s security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the flexibility to expand with your growing business requirements. Progent’s Cisco-Certified network consultants are familiar with Cisco’s complete line of hardware and software targeted at preventing data pilfering, virus and worm assaults, DDoS attacks, and other security risks to your network. Progent can help you integrate Cisco products to get secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control foundation for user certification, authorization, and tracking from an easy-to-use Web interface.
Windows 2008 Failover Cluster Professionals
Microsoft Certified Clustered Windows Consultants
Progent’s Disaster Recovery/Business Continuity specialists have extensive backgrounds helping small businesses to reduce network downtime by providing cost-effective remote consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT infrastructure, data backup and restore systems, and transparent maintenance. Progent’s business continuity consultants can assist you to develop and validate a sensible business continuity strategy that aligns with your business goals and IT budget. Progent’s disaster recovery specialists can help you to architect, implement, and support resilient technologies such as redundant Internet access, virtualized servers, fail-over clustering, load balancing, continual off-site backup, and geographically dispersed hot backup centers.
Computer Setup Windows 10 Migration
Windows 10 Compatibility Testing Network Consulting Organization
Progent's Windows consulting experts can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Remote and onsite assessment and migration support for Windows 10 available from Progent's consultants include Return on Investment analysis, project supervision, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile device management, telecommuter access, security and compliance, automated deployment and management, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and users, and ongoing consulting support.
Lync Server 2013 conference bridges Technology Professional
Remote Outsourcing Microsoft Lync Server Instant Messaging
Progent's Microsoft consultants can help your company to evaluate the value of Lync Server 2010 for your business and can assist you to plan and carry out a rollout of Microsoft Lync Server that unifies the administration of IM and Presence and improves the output of your office staff, at-home workers, and smartphone users. Progent can also assist your company to carry out a smooth upgrade to Lync Server 2010 from Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server 2010 with Exchange, SharePoint, and Microsoft SQL Server, show you how to run Lync Server 2010 to improve the team-computing capabilities of Microsoft Office applications, and provide webinar training and ongoing support for Microsoft Lync Server 2010 and other Microsoft products.
Aironet Ruggedized APs Configuration
Technical Consultant Aironet 4800 Access Point
Progent's Cisco CCIE wireless infrastructure consultants offer remote or on-premises integration and troubleshooting services to assist you to plan, implement, upgrade, tune, administer and debug Aironet Wi-Fi AP deployments of any size or architecture. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to create an enterprise-wide connectivity solution that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and configuration of Aironet wireless access points to accommodate your unique office design, building structure, and expected workloads.
Check Point Software Blade Network Consultant
Check Point 3000 Firewalls Firewall Configuration
Progent's Check Point consultants can show you how to select and configure Check Point Software Firewall/VPN software and hardware powered by Check Point Software's technology to offer an economical and efficient security defense for your business network. Progent can also help you configure other Check Point products including Check Point ZoneAlarm and Check Point Power-1 firewalls with security products from other suppliers and provide a central source for continuing technical support, administration, training, and consulting expertise.
Technical Consultant Great Plains Migration
Dynamics GP Accounting Remote Consulting
Progent’s Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft accounting package and corporate management solution built, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting products in the Microsoft Dynamics GP/Great Plains family, offers an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP is easy to install and configure, and with its modular design you are able to license only the functions you currently need, with the ability to expand users and enlarge capabilities when necessary. Progent’s Microsoft Dynamics GP Software support engineers can show you how to deploy, customize and manage Dynamics GP/Great Plains 2010 as well as earlier editions of Microsoft Dynamics GP.
ISA 2004 Enterprise Edition Server Consultants
24x7 Internet Security and Acceleration Server IT Consulting
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds configuring ISA Server-based security solutions for information systems with many offices, mobile users, and mission-critical web applications. Progent's ISA Firewall consultants are available to help your small business in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your information protection needs without adversely limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Teleworker Endpoint Management Specialist
Top Remote Workforce Endpoint Management Computer Consulting
Progent can help small and medium-size businesses to configure unified endpoint management and monitoring systems for administering endpoints operated by an offsite workforce.
Apple Mac and Windows Consultants
Windows and macOS coexistence Troubleshooting
Progent's support experts in Mac and Windows technology can help you integrate Apple Macintosh and Windows computers into seamless environments with full sharing and collaboration functionality. Enabling productive cooperation among a mix of servers and desktops powered by Apple Mac OS and Windows requires extensive knowledge of and experience with Mac and Microsoft technology. Progent's experience in Microsoft and Apple consulting makes it possible to offer world class support to businesses that depend on these technologies to maintain their competitive edge. Progent can also help your business to interface Apple's iPhones and iPads with your Windows network.
Microsoft Office Consultancy Services
Microsoft Office 2003 Implementation
To deliver economical IT services for small companies, Progent offers comprehensive computer outsourcing packages that offer small offices quick access to network help without requiring you to hire, educate, and maintain an expensive in-house IT team. Progent’s IT outsourcing packages give you an economical way for building a secure and reliable environment for your favorite Windows business productivity products such as Microsoft Office XP and Office 2003.
Citrix Essentials for Hyper-V Consulting Services
Best Citrix Workflow Studio Professionals
Progent's Citrix-certified experts can assist your organization to evaluate the potential business benefits of the available editions of Essentials for Hyper-V, assist you to use Citrix management tools in your Microsoft Hyper-V environment, and demonstrate to you how to use Citrix Essentials for Hyper-V to enhance the responsiveness, uptime, consistency, and fault tolerance of your virtual environment while lowering the cost of equipment and support and simplifying administrative tasks.
Knowledge Transfer Computer Engineer
Information Transfer Consulting Services
Progent practices information transfer from Progent's support experts to customers. By educating clients to handle technical issues that are within their scope, Progent is able to focus on offering high-value services where Progent faces few competitors. Small companies who work with familiar freelance consultants or who maintain in-house IT staffs benefit when Progent passes on knowledge about critical technology and proven processes to make their IT environments more robust, secure, and efficient.
MS Microsoft Virtual Server Specialist
24/7 Microsoft Virtual Machines Specialist
Microsoft Virtual Server 2005, hosted on the Windows Server 2003 operating system and powered by software first developed by Connectix, delivers the power needed to accomplish hardware reduction, software upgrade, and server quarantine projects through virtualization techniques in an enterprise-class computing environment with advanced scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at businesses wishing to enhance ROI in application programming and testing, migration from legacy line-of-business software, and server consolidation. Progent's skilled Virtual Server experts can assist your IT staff to assess and integrate Microsoft Virtual Server.
Microsoft System Center Operations Manager Remote Troubleshooting
Microsoft Operations Manager Onsite Technical Support
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and repairing System Center Operations Manager solutions and offer organizations of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network fabric as well as Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.
SQL Server 2012 AlwaysOn Remote Support Services
SQL Server 2012 AlwaysOn Availability Groups Technical Consultant
Progent offers the support of Microsoft-certified consultants and experienced database application developers, database administrators, project managers, network infrastructure architects, business continuity specialists, and certified data security professionals to help you to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, install pilot environments at your site or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from other database platforms, and define a cost-effective and safe IT infrastructure that helps you maximize the business benefit of SQL Server 2012.
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