Broomfield Work at Home Employees Connectivity Consulting Experts
Help Desk Augmentation and Outsourcing Consulting Experts
Expanding your telecommuter workforce may have a major effect on IT architecture, security, and company culture. Progent has two decades of experience assisting businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Broomfield organization to pick the appropriate technologies and follow leading practices in creating and maintaining a safe virtual ecosystem for teleworkers that promotes teamwork and delivers top value. Progent can provide support services ranging from on demand expertise for helping you past occasional IT bottlenecks to full project management to help you carry out mission-critical tasks.
Progent can assist Broomfield, Colorado organizations to with any facet of building a high-performing work-at-home environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk services, security monitoring, data protection solutions, and centralized management.
Help Desk Call Center Support for At-Home Workers
A rapid, organization-wide changeover to a telecommuter business model, which might be driven by an epidemic or as an element of a business continuity plan, can overwhelm even a well-staffed in-house Call Desk. Progent's Call Center services allow organizations of any size to outsource or supplement their Help Desk by using Progent's remote Technical Response Center team.
- Progent's Standard Help Desk support services leverage Progent's nationwide team of online technical support specialists combined with world-class trouble ticketing and follow-up software to provide an affordable, advanced Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all aspects of remote Level 1 desktop technical support from service requests through ticket generation, screen sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows teleworkers to track or update their current trouble tickets, add details, and append screen captures and attachments. Technical support services are delivered at a significant discount off Progent's ordinary Level 1 desktop service rates, and Progent offers optional fast hand-off to Level 2 and Level 3 support experts to resolve complex issues. To find out more, see Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Desk Augmentation Service enables you to expand your existing Help Desk organization by splitting responsibilities for Call Center support services transparently between your in-house IT support personnel and Progent's nationwide roster of desktop support technicians and subject matter experts. Progent's shared Call Center service uses a collective support solution based on the leading PSA tool for handling help requests and trouble tickets, establishing ownership, monitoring progress, and producing management reports. To learn how Progent's Call Center Augmentation Services can help your business to deliver best-in-class desktop support to your teleworkers, see Progent's Help Desk Call Center augmentation Services.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient work-from-home solution for your Broomfield, Colorado organization, phone
An index of content::
Colbolt Linux Network Engineer
Ubuntu Linux Consulting Services
Progent's Linux consulting experts provide small businesses and software developers support for administering and maintaining Linux systems that operate with Microsoft-powered networks. Progent offers your organization access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad range of experience offers you a convenient single consulting firm to show you how to build and manage a protected and robust mixed-platform connectivity and communications environment that supports Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Remote Support SQL Server 2014 Backup
SQL Server 2014 AlwaysOn Availability Groups Integration Support
SQL Server 2014 includes major enhancements in critical areas such as speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works seamlessly with all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and on-premises consulting services such as system design, deployment, administration, troubleshooting, and application development services to enable businesses of all sizes to achieve fast return from their SQL Server 2014 investment.
Security Team Juniper SRX Firewall
Juniper SRX Series Firewall Security Group
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Onsite Technical Support Exchange 2019 SharePoint Integration
Microsoft Certified Exchange 2019 Migration Remote Technical Support
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Hyper-V; setting up HLB; setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook.
VPN Consultants
Cisco Virtual Private Network Integration Services
Cisco's network security and remote connection products for small organizations represent a comprehensive line of easy-to-administer security products to help safeguard your local and remote network infrastructure. Cisco's VPN line includes routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert staff of consultants includes experienced engineers with Cisco CCIE and CCNP qualifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that fit best with your business goals.
MS SQL Technical Support
MS SQL Evaluation
Progent's Microsoft-certified SQL Server application developers and DBAs offer remote consulting to help organizations of any size to create, administer, and troubleshoot applications based on Microsoft's SQL Server RDBMS and .NET architecture. Progent's SQL Server experts can provide help with any phase of the application life cycle in solutions that range from small office databases to N-tier VLDB applications and data warehousing.
Consulting Services SharePoint InfoPath Forms Services
SharePoint Business Connectivity Services On-site Technical Support
Progent's Microsoft-certified consultants can provide cost-effective online support and programming services to assist your business to design, deploy, manage, and maintain SharePoint 2010 installations that can involve web sites that can function as intranets, extranets, document and media management tools, blogs, data marts, business information systems, enterprise-wide search engines, Visio-driven workflows, and other tools to support and improve teamwork. Progent can help you combine SharePoint 2010 with MS SQL Server and with other databases as well as with Microsoft's popular office productivity applications including Excel, Word, PowerPoint, and Project. Progent can help your business to migrate from earlier versions of SharePoint or move a mix of web applications into a unified and easy-to-manage SharePoint 2010 solution.
Engineers Email Block Lists
24-Hour ProSight Email Zero Hour Protection Engineer
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide centralized control and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further level of analysis for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.
Top Rated ransomware hot line Professionals
Hermes ransomware hot line Specialists
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Top Rated Consultants Altaro 365 Total Backup
Hornetsecurity Altaro 365 Total SharePoint Backup Integration
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Microsoft Expert Network Consultant Exchange 2016 Upgrade Planning
Exchange Server 2016 Upgrade Information Technology Consulting
Progent can assist you in all phases of your upgrade to Exchange Server 2016 including designing HA architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; planning, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Project Professional Design Firm
After Hours Programming Companies Project 2010
Progent's Microsoft engineers offer advanced support in implementing, operating and troubleshooting all versions of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a wide variety of affordable remote consulting services based on industry best practices to assist businesses of all sizes to get all the advantages of this powerful project management solution. Services available from Progent include system design, software configuration and migration, strategies for safe collaboration among onsite and offsite users, network infrastructure optimization, and customized online training classes.
Services CISSP Certified Cybersecurity Auditor
CISSP Certified Cybersecurity Consultancy
Progent's CISSP-premier network security consultants can help organizations of any size with any facet of information system security. Progent can create efficient security systems that guard a small office from advanced malware attacks or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid networks that support onsite, online, and mobile clients accessing IT resources distributed over multiple physical sites and public and private clouds.
Urgent CCDP Expert Certified Engineer Firepower
ASA 5500-X Firewall with Firepower On-site Support
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can assist you to manage your existing PIX or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, tune, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Technical Support Services Offsite Employees Cloud Integration
Teleworkers Cloud Integration Remote Technical Support
Progent can help small and medium-size businesses to set up their offsite workers with transparent integration with cloud resources.
Catalyst 9162 Access Point Consultant Services
Catalyst 9117 Access Point Remote Technical Support
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point experts offer affordable online and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Top .NET C++ Designer
ASP.NET Development
Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development system and can create or modernize .NET apps rapidly and affordably.
Consultants Two-factor Authentication
MFA and Single Sign-on (SSO) Information Technology Consulting
Progent's Duo service plans incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Android, and other out-of-band devices.
24x7x365 Consult Egregor ransomware hot line
ransomware cleanup and restore Consultant
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the progress of an active ransomware breach. Call 800-462-8800
Biggest Microsoft Activesync IT Consultant
Windows Mobile Network Consultants
Progent's professionals offer experience in multiple disciplines relevant to mobile networking such as system infrastructure, Activesync, wireless protection, wireless email, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's Microsoft and Cisco certified consultants can save your company work and money by using their wireless background to help you select and configure wireless networking solutions that make sense for your company. Progent can also tune your network infrastructure so that wireless PDAs perform more reliably.
VMware NSX Disaster Recovery Consultant
VMware VCDX Technology Professional
VMware's NSX virtual network platform enables you to build complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high degree of automation regardless of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and patches and can produce audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate compliance. When used with VMware's NSX virtual network technology, VMware SRM can rapidly restore the complete logical network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help you to plan, deploy, test and manage a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.
Service Desk Sharing Remote Consulting
Shared Help Desk Ticketing Network Consultant
Progent provides three basic kinds of Helpdesk services : Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco professionals offers your clients instant access to a dependable technical group with extensive experience providing phone support and remote access repair for networks based on Microsoft products. Progent's focus is on earning the support Call Center a respected image as a solid contributor to business productivity. Progent's goal is to resolve rather than simply record problems.
24 Hour Antispam Technology
Design and Installation Antispam
E-Mail Guard is a complete service for defending against spam and viruses. E-Mail Guard addresses the security and administration of corporate email by providing constantly improved spam and virus blocking, policy administration, content testing, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and analysis utilities as well as outbound email testing to let you fix your e-mail system and specify and enforce company security policy.
Windows Desktop Simulation on Apple Mac Technology Consulting
Microsoft Virtual PC for Mac Technical Consultant
For businesses that have a combination of Mac and Windows computers, there exist two popular alternatives for using Windows-only software on a Mac: an external connection to an actual Windows computer or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect an Apple Mac to a remote Windows-based computer to run Windows programs and share system resources. Microsoft's Virtual PC for Mac emulates Windows on a Mac computer so that you are able to use Microsoft Windows programs directly. Progent's Mac technology consultants can help your business to manage these solutions for running Windows software on your Apple Macs and can also help you to evaluate and configure third-party products for Windows platform simulation.
Nagios for Linux Consulting Services
MRTG Integration
Nagios and MRTG are useful, free monitoring tools that operate under Linux and can be used to monitor UNIX environments, Microsoft Windows systems, or multi-OS networks where the Linux OS and Microsoft Windows coexist. Nagios lets network managers to track system services including POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher lets you track the bandwidth in and out of SNMP network appliances including servers, routers, and switches. Progent's system monitoring experts can show you how to utilize both these programs to tune and repair your network.
Online Support SCVMM 2012
Microsoft Support Outsourcing VMM Management Server
Progent's Microsoft-certified consultants can help businesses of all sizes to follow best practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and library resources; design, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can help your company to move from a legacy release of SCVMM or from another management system, and Progent can assist you to enhance and repair your current SCVMM ecosystem so you get the highest possible return on investment.
Microsoft Teams management Consultants
Microsoft Certified Expert Online Support Services Teams
Progent can help your business to design a migration to Teams from Skype for Business and configure, administer, and debug a cloud-based or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Technology Professional Mac Network
OS X RAID Remote Support Services
Progent's Mac support consultants can assist you with a broad range of network infrastructure areas including network architecture, off-site and mobile access, internetwork compatibility, security, and emerging technologies such as VoIP and high-speed wireless connectivity. For company networks based solely on Apple Mac OS X or for environments that use a mix of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and depth to deal with the challenge of planning, configuring, and supporting a system architecture that is robust, secure, productive and supportive of your business objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Apple's Xsan SAN solution. Progent can also provide certified experts to help you with Cisco routers and switches.
Microsoft SQL Server Applications Consulting
Integration Firm SQL
Microsoft SQL Server 2005 offers indispensable, standardized tools to IT experts and information workers, reducing the complexity of creating, deploying, managing, and accessing company data and analytical programs on platforms ranging from mobile devices to enterprise data systems. The complexity and integration requirements of Microsoft SQL Server 2005 call for a network consulting firm with real-world expertise and broad knowledge in designing and building information-based, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
After Hours Apple iPad and Windows integration Integration Services
Technical Consultant Mac and Windows
Progent's service experts in Mac and Windows technology can show you how to combine Mac and Windows computers into cohesive networks with resource sharing and collaboration support. Allowing efficient cooperation among a mix of servers and workstations powered by Mac OS and Microsoft Windows calls for extensive knowledge of and experience with Mac and Windows technology. Progent's background in Microsoft and Macintosh service makes it possible to offer expert support to businesses that rely on these technologies to keep their strategic advantage. Progent's consultants can also assist you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Exchange 2003 Upgrade Network Consulting
Exchange Server 2003 Upgrade Online Support Services
Progent's Microsoft certified consultants can help you define and implement an efficient in-place Microsoft Exchange 2003 migration strategy that minimizes network downtime, reduces ongoing service requirements, and makes your Exchange 2003 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent has the background to complete your project rapidly and economically. Progent's Microsoft Exchange 2003 help, repair, and consulting offerings include expertise with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are in keeping with your business needs.
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