Broomfield Teleworkers Integration Support
Help Desk Augmentation and Outsourcing Consulting Experts
Enlarging your remote workforce can have a major impact on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of background assisting SMBs to plan, deploy, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can help your Broomfield company to select the right tools and follow leading practices in creating and operating a secure virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent can provide support services that go from on demand expertise for helping you past occasional technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent can assist Broomfield, Colorado businesses to succeed with any aspect of building a high-performing telecommuting ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk services, data security, backup/restore solutions, and streamlined management.
Help Desk Services for Remote Workers
A fast, company-wide changeover to a telecommuter business model, which could be the result of a pandemic or as part of a disaster recovery plan, can overstretch even a well-staffed internal Call Center. Progent's Help Desk Call Center services make it possible for organizations to outsource or supplement their Call Desk with Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Support Desk support services leverage Progent's extensive network of remote IT support specialists along with enterprise-class ticketing and follow-up software to provide an affordable, state-of-the-art Call Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of remote Level 1 desktop support from initial help requests through ticket generation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables teleworkers to track or revise the status of their active tickets, enter information, and append screen captures or relevant files. Support services are provided at a significant discount off Progent's ordinary Level 1 technical service rates, and Progent makes available the option of fast hand-off to Level 2 and Level 3 IT specialists to resolve complex problems. To learn more, go to Progent's Standard Helpdesk Services for small companies.
- Progent's Call Desk Augmentation Service allows you to augment your current Help Desk Call Center organization by splitting delivery of Help Desk Call Center support services transparently between your regular support organization and Progent's extensive roster of PC support engineers and subject matter experts. Progent's co-managed Help Desk service is based on a collective support model based on the number one professional services automation (PSA) platform for handling service requests and trouble tickets, establishing ownership, tracking progress, and producing management reports. To learn how Progent's Support Desk Supplementation Services can enable your business to provide world-class technical support to your at-home employees, go to Progent's Help Desk supplementation Services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your Broomfield, Colorado business, phone
An index of content::
Microsoft Expert Office 2019 Small Business Network Consultant
Tech Services Outlook 2016
Progent's Office and Microsoft 365 consultants can assist businesses to incorporate Microsoft Office desktop and Microsoft 365 apps including Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a seamless solution that provides fast return on investment and enables better business outcomes. Progent can help your company to integrate Microsoft Office or Microsoft 365 applications with one another and with other core Microsoft technologies including SharePoint, Microsoft Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent's consultants can also help you to resolve compatibility issues with various versions of Microsoft Office desktop and can provide live online training to individuals or groups.
Open Now Microsoft Azure integration Consultant
Top Quality Microsoft Azure Active Directory Development Company
Progent can assist you with every phase of Azure cloud integration such as needs analysis, prerequisites evaluation, system architecture, pilot testing, implementation, centralized management, performance tuning, software license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can assist your IT staff to configure and debug firewall appliances and VPN connections so your clients can securely access to Azure-based resources, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to set up a hybrid cloud environment that transparently integrates physical datacenters with Azure resources.
Virtual Machine Hosting Professional
Private Cloud Virtual Datacenter Hosting Engineers
Progent's ProSight Virtual hosting services offer small and midsize companies a variety of benefits including lower capital expenditures, savings on operational costs, improved executive focus, enterprise-class security, greater fault tolerance, and business continuity.
Consultancy Lync Server 2013 and iPad
Lync Server 2013 and SharePoint Consult
Progent's Microsoft consultants can help your company to evaluate the value of Microsoft Lync Server 2010 for your environment and can help you to design and carry out an installation of Microsoft Lync Server 2010 that centralizes the administration of IM and Presence and increases the productivity of your office staff, at-home workers, and smartphone users. Progent's consultant's can also assist your company to perform a smooth migration to Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Lync Server 2010 with Exchange Server, SharePoint, and Microsoft SQL Server, show you how you can use Microsoft Lync Server to improve the team-computing functions of MS Office applications, and provide training and ongoing technical support for Lync Server 2010 and other Microsoft products.
ProSight Spam Filtering Professionals
ProSight Email Guard Content Filtering Consulting Services
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide centralized control and comprehensive security for your email traffic. The powerful architecture of ProSight Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's onsite gateway device provides a deeper level of inspection for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.
Building-to-building Wireless Network Consultant
Award Winning IT Consulting iPhone Integration
Progent’s Wireless Consulting Services offer a fast, economical option for businesses of any size to integrate, manage and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Shared Help Desk Consultants
Integration Services Shared Service Desk
Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of online Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Help Desk services are provided at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve the most issues.
Consultant Services Windows and Solaris
Solaris with Windows Consultancy
Progent can help your company to plan and execute a smooth migration from a UNIX-powered information system to a network based on Windows and suited for running Microsoft's powerful office productivity products, business applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and application experts can assist you to preserve your data and minimize business disruption by designing an effective transition plan that preserves your existing investments in UNIX software and infrastructure. UNIX-to-Windows transition support expertise available from Progent include analysis of existing infrastructure, migration planning and validation, Exchange migration expertise, data and application porting, and server and storage system transition and economization.
IoT device patch management Professionals
Wi-Fi access point patch management Consultant Services
Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, applying, and tracking updates to your servers, endpoint devices printers, infrastructure appliances such as routers and Wi-Fi APs, and IoT devices like sensors and health monitors.
Award Winning Application Consultant Microsoft SQL Server
Engineer SQL 2008 Reporting Services
Progent's Microsoft-certified SQL Server programmers and DBAs offer remote consulting to help businesses of any size to build, manage, and troubleshoot applications based on the Microsoft SQL Server RDBMS platform and .NET framework. Progent's SQL Server experts can provide help with any facet of application development in solutions that can include small business or departmental databases to N-tier VLDB applications and data warehousing.
Mac Online Technical Support Consulting Services
macOS Remote Specialists
Progent provides national online phone support and consulting services for companies that operate Apple macOS and OS X environments or whose information systems feature a combination of Mac and Microsoft technology. Progent's consultants offer Mac users a variety of IT services including desktop support, upgrading to the latest edition of macOS from earlier versions of macOS or OS X, plus help with Mac applications. Progent can also assist your business with iPhone and Apple iPad integration and management, or migrating to Apple's iCloud. Online network consulting offers optimum return for your IT budget by preserving client productivity and limiting the hours billed for computer repair services. Sophisticated online access utilities and experienced service specialists and engineers allow Progent to handle the majority of IT issues without squandering time and expense by going to your site. In most of cases your network issues can be dealt with by telephone or via a combination of phone support and remote network analysis. Progent can offer the services of Cisco CCIE network experts and CISA certified security specialists to help you with the toughest network problems.
VMware VCDX-NV certified Professionals
VMware NSX and SRM Professionals
VMware's NSX network virtualization technology allows you to create entire networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also enables transparent testing for site recovery, upgrades and fixes and can produce audit reports to verify full service recovery, validate SLAs and prove DR compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly restore the complete logical network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help your organization to design, configure, test and manage a DR system based on VMware Site Recovery Manager and VMware NSX.
Microsoft 365 and iPhones Online Support
Microsoft 365 mail flow Online Support Services
Microsoft 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and associated Exchange components to lower hardware expense and administrative hassle. You can deploy Exchange Online to host all your mailboxes, or you can run a hybrid solution that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote technical support to assist your organizations to assess the benefits of Microsoft 365 Exchange Online, design a network topology that fits your business needs and IT budget, carry out a non-disruptive migration from your existing Exchange system to one that includes Microsoft 365 Exchange Online, train your management team and users, and provide ongoing consulting and technical support.
Email Intent Analysis Consultants
Email Intent Analysis Professional
Progent's ProSight Email Guard uses the technology of top data security companies to deliver web-based management and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.
Consulting Services Windows 11 MDT
MCSE Expert Certified Technology Professional Windows 11 MDT
Progent's Microsoft-certified Windows 11 consulting experts can provide a variety of services for Windows 11 such as Microsoft 365 integration, mobile device management and synchronization, telecommuter access, data and identity security, centralized deployment, and Help Desk Call Center support.
Certified Microsoft Partner Remote Support
Certified Microsoft Partner Computer Network Service Company
Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest customer satisfaction and enjoy the tightest operational relationship with Microsoft. The understanding, skills, and dedication needed to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to offer your business better technical solutions for your IT system.
MacOS and Windows Support and Integration
After Hours Apple Mac and Windows Professional
Progent's support specialists in Apple OS X and Microsoft Windows technology can help you integrate Apple Macintosh and Windows computers into seamless environments with full sharing and collaboration functionality. Allowing efficient co-existence among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and experience with Mac and Microsoft technology. Progent's background in Windows and Macintosh consulting makes it possible to offer expert support to businesses that rely on these platforms to maintain their competitive edge. Progent can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
LockBit ransomware recovery Consultants
ransomware system rebuild Consultant Services
Progent's experienced ransomware recovery experts can help you to reconstruct an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
IT Services Fortinet 1100 Series Firewalls
Fortinet Firewall Application Control Consulting Services
Fortinet next-generation firewalls are leaders in delivering top performance for SSL/TLS inspection. Progent's Fortinet firewall experts can assist your business to integrate your Fortinet FortiGate firewalls to safeguard your digital assets at the enterprise perimeter, within the data center core, at branch locations, and in the cloud.
After Hours Microsoft Exchange 2003 Upgrade Support and Integration
Top Quality Microsoft Exchange IT Consultant
Progent's expert consultants can help you design and implement a smooth in-place Exchange Server 2003 migration plan that minimizes productivity downtime, simplifies long-term service requirements, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-location upgrades, Progent has the background to finish your project rapidly and affordably. Progent's Exchange 2003 help, repair, and design offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.
Contract Development Amazon hybrid cloud solutions
Contract Programming Amazon cloud AMI
Progent offers affordable remote support to assist businesses to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewalls and VPN technology and can show you how to deploy all-cloud or hybrid cloud networking models that efficiently incorporate Amazon AWS services. Progent can provide occasional expertise to assist you to resolve complex technical issues or Progent can provide project management outsourcing to help you migrate to the Amazon AWS cloud on time and within budget.
Outsourcing ProSight Network Infrastructure Monitoring
ProSight Remote Infrastructure Management On-site Technical Support
Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, monitor, optimize and troubleshoot their networking hardware such as switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are kept updated, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when problems are detected. By automating complex management and troubleshooting activities, WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, finding appliances that need critical updates, or identifying the cause of performance problems.
Online Support SQL Server 2017 Analysis Services
SQL Server 2017 Management Studio Support Outsourcing
Progent's certified SQL Server 2017 consultants can help your organization to design and implement a cost-effective upgrade from your current SQL Server environment to SQL Server 2017.
ransomware removal and data restore Consultant Services
Hermes ransomware recovery Technology Professional
Progent's experienced ransomware recovery consultants can assist you to rebuild a network damaged by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or MongoLock.
Small Office Phone Support Services
Technology Consultancy Firm Small Office
Progent provide businesses of any size enterprise-class network remote or in-person consulting services for networks based on Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier network consulting experts also can provide security consulting for businesses ranging from the small office to the global enterprise.
Emergency System Center 2016 Azure Integration Integration Support
24 Hour Onsite Technical Support System Center 2016 Service Manager
Progent has over 10 years of experience configuring, and supporting the core platforms that make up System Center and can assist your organization to plan, install, manage, and repair your System Center ecosystem to maximize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent's consultants can help your organization to upgrade to the latest edition of Microsoft System Center from an earlier release or from a third-party datacenter management platform to deliver the advantages of best-in-class deployment, management automation, security and compliance, plus datacenter and application availability and performance monitoring.
Professionals Network Health Reports
Consultant ProSight Network Health Audit
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to get an objective evaluation of the overall health of their IT system. Powered by some of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified team of IT experts, ProSight Network Audits show you how closely the configuration of your core infrastructure devices conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits such as a cleaner and safer AD implementation. Both options also offer the ongoing advantages of state-of-the-art remote network monitoring and management technology. These advantages can include easier management, better compliance with information security regulations, higher utilization of IT assets, faster troubleshooting, more reliable backup and restore, and higher availability.
Firesight Computer Consultant
Cisco Firepower Management Engineer
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services offer substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can assist your company to manage your legacy PIX or ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, integrate, tune, administer and debug firewall environments built on ASA firewalls with Firepower Services.
Minnesota Integration Services
Hawaii Consultant
Progent’s Technical Response Center offers affordable national after-hours online troubleshooting for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals offer 24x7 telephone support and online secure computer connection to troubleshoot and resolve technical problems quickly and affordably.
Biggest 64-bit Migration Services
MCSE Expert Certified 64-bit Upgrade On-site Support
Progent’s Microsoft-premier consultants can assist you to enhance your application servers or workstations from 32 to 64 bits. Progent can help you to calculate the risks and advantages of migrating to 64-bit processing, plan an efficient migration process that minimizes operational interruptions, and deliver inexpensive, professional online support to assist your company to install 64-bit software and application programs on your existing computers.
Virtual Call Desk Technology Consulting Services
Call Desk Sharing Integration Support
Progent offers several basic types of Help Desk services : Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft experts offers your customers convenient access to a reliable support group with years of experience providing phone support and online repair for networks powered by Microsoft products. Progent's concentration is on earning the support Call Center a respected reputation as a key contributor to company performance. Progent's goal is to fix and not simply record problems.
Consulting Oracle DBA
Oracle database administration Firewall Network Install
Progent can provide affordable remote access to an authorized Oracle DBA consultant or an Oracle application programmer. Progent can provide comprehensive DBA services for any version of Oracle's RDBMS platform and can also assist you to plan, build, update, or fix Oracle database applications based on SQL and PL/SQL. Progent also offers consulting for Data Guard replication tools and Oracle Recovery Manager.
Microsoft SQL Server 2014 Support and Integration
Microsoft Certified Expert SQL Server 2014 In-memory ColumnStore Specialists
SQL Server 2014 incorporates major enhancements in key areas such as performance, uptime, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises services including planning, deployment, management, troubleshooting, and application development services to help businesses of all sizes to realize fast return from their SQL Server 2014 deployment.
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