Broomfield Work at Home Employees Solutions Consulting
Cloud Solutions Consulting
Enlarging your at-home workforce may have a major effect on network infrastructure, security, and corporate workflows. Progent has 20 years of experience helping businesses of all sizes to design, configure, administer, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Broomfield company to select the appropriate tools and follow leading practices in building and maintaining a safe virtual solution for telecommuters that facilitates collaboration and delivers maximum business value. Progent offers services ranging from on demand expertise for getting you past occasional technical bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can assist Broomfield, Colorado businesses to succeed with any aspect of creating a high-performing work-from-home ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, security monitoring, backup/restore solutions, and unified management.
Cloud Integration Services for Remote Workers
Progent offers advanced online support for enabling organizations to build, maintain and troubleshoot cohesive hybrid network architectures that include physical data centers, remote workers, branch offices, and cloud services. Progent can provide expertise for all modes of public cloud service such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help telecommuters fix problems with public cloud connectivity, authentication, and cybersecurity.
Microsoft Azure is a leading family of public cloud services that enables you to use IT infrastructure, virtual servers, and key applications running on Microsoft's extensive cloud. Microsoft Azure features over 100 services services such as hosting for Windows and Linux-based virtual machines, scalable cloud storage, email and messaging, application development with Visual Studio, and data backup. Progent can help your organization to deploy virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity management with Azure AD, and plan backup and restore systems with Azure Backup. Progent's cloud experts can also help you create secure connections to Azure services for telecommuters by setting up and troubleshooting firewall appliances and VPN IPsec tunnels. To find out about Progent's expertise for Microsoft Azure, visit Azure consulting services.
Microsoft 365, previously called Office 365, is Microsoft's popular suite of client productivity applications and cloud-based services available by subscription. Office apps and cloud services are provided in a selection of bundles intended for users ranging from individuals and households to large enterprises. Progent can provide fast and easy remote contact with experts familiar with Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can help you to evaluate the numerous subscription bundles available for Microsoft 365 and configure 365 apps for your telecommuters in a way that delivers maximum business value. To find out about Progent's support services for Microsoft 365, see Microsoft 365 integration services.
Microsoft 365 Exchange Online is among the most popular cloud-based applications in Azure-hosted Microsoft 365 product suite. Exchange Online provides the benefits of reduced costs for physical infrastructure, simplified management, on-demand scaling, high reliability, and other advantages inherent with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to operate transparently with local Exchange environments, enabling customers to build hybrid cloud/onsite information systems. Progent's Exchange experts can provide as-needed assistance to get you through challenging IT roadblocks and also offer end-to-end project management outsourcing to make sure your at-home workers have convenient and secure access to your Exchange Online deployment. To learn Progent's expertise for Microsoft 365 Exchange Online, visit Microsoft 365 Exchange Online configuration and troubleshooting consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud market and is the world's leading source of cloud-based services. Progent can provide quick and affordable online contact with cloud integration experts who can assist your business to plan, deploy, maintain, and troubleshoot hybrid information networks that integrate Amazon AWS cloud-based services with on-premises resources and with other popular cloud platforms like Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to assist you to build a high-availability network architecture to make sure your employees have a productive computing experience whether they are working from your main office, a remote branch, at home, or on the move. For information about Progent's expertise for Amazon AWS, refer to Amazon AWS consulting support.
Google Cloud Platform (GCP) is a popular collection of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your organization to extend your existing IT assets with the Google Cloud Platform, and Progent's database experts can show you how to make your mission-critical apps cloud ready so your at-home workers can take full advantage of Google Cloud Platform services. Progent's consultants can help your organization to set up virtual machines on Google Cloud Compute Engine, design an efficient storage solution with Google Cloud Storage, and simplify identity management for remote workers with GCP Cloud Identity services. Progent's consultants can also help your business to use GCP's unified management technology to control and monitor your Google Cloud ecosystem. For details, refer to Google Cloud Platform consulting support.
Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining a productive work-from-home solution for your Broomfield, Colorado company, call
An index of content::
Consultancy Redundant Network
Redundant Branch office Connectivity Consultant
Progent's high availability inter-site connectivity and fault tolerant system infrastructure professionals can help small organizations create non-stop Interoffice connectivity by means of redundant networks featuring automatic failover. Progent's CCIE engineers can plan and deploy ultra-reliable Inter-office networks supported by zero-downtime EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over offers affordable non-stop interoffice connectivity.
Outsourcing Wireless LAN
Remote Technical Support Building-to-building Wireless
Progent's wireless professionals can help small businesses design, choose, test, deploy and support secure building-to-building wireless bridges that integrate transparently into your IT network while providing a degree of security that equals or exceeds wireline connections. Progent offers experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can help you identify and deploy the wireless link solutions that align best your company needs.
Tracking Service Costs Online Consulting
Tracking Service Costs IT Services
Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all billed support activities. Unlike some independent consultants or local support firms who provide minimal documentation or specifics of services performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service documentation sent by each staff member to each customer. The discipline of detailing and organizing support activity allows more effective service and eliminates a variety of typical problems such as when a service client is effectively held hostage to a consultant who won't let go of vital service information.
Jabber Conferencing Consulting
Jabber and SIP gateway Support and Setup
Progent's Jabber consultants offer remote or on-premises support to assist organizations of any size to plan, deploy, maintain, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth support for the products, technologies and services that go into creating a cohesive Cisco Jabber solution including Cisco network devices and management software, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP trunking, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a cohesive collaboration ecosystem.
Hornetsecurity Altaro M365 SharePoint Backup Remote Technical Support
Technical Consultant Altaro Microsoft 365 Total Mailbox Backup
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Windows Server 2019 PowerShell Online Support Services
Windows Server 2019 High Availability Information Technology Consulting
Progent's certified Windows Server 2019 consultants can help your organization to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers major improvements in capacity, speed, ease of management, virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
Computer Engineer System Center 2016 and Hyper-V Integration
System Center 2016 Hybrid Cloud Integration Online Help
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, enhancing and repairing Microsoft SCOM environments and offer organizations of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability required to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or on-premises troubleshooting to help you to remediate critical issues detected by System Center 2012 Operations Manager.
Professional Web Application Security Assessment
Internal Cybersecurity Inventory Consultant
Progent offers special security service bundles designed to deliver larger institutions an independent and thorough network security assessment from a group of certified security engineers. All Progent's network security evaluation bundles feature a collection of procedures including network scans from within and from beyond the corporate firewall, expert analysis of scanned data by certified security engineers, production of a report explaining the results, plus an interactive concise executive outbrief and a detailed interactive review for in-house IT managers.
Service Database Consultant Services
Services Documentation Remote Technical Support
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all delivered services. Unlike some freelance consultants or small support organizations who provide scant documentation or specifics of tasks done, each service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the support documentation transmitted by every consultant to each client. The practice of detailing and organizing support activity results in more efficient support and avoids a slew of common problems such as when a support customer is effectively held captive to a consultant who won't let go of vital service information.
CompTIA Security+ IT Consulting Group
Remote Consulting CCSA
Progent offers customers access to consultants who have earned some of the IT industry's most prized credentials. Progent believes that customers deserve to be sure that their IT service providers have formal training plus broad real-world experience so that Progent's clients can engage Progent's service with confidence. Often, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) confers priority for substantially superior vendor assistance than is offered to non-certified service providers, allowing Progent to deliver customers a higher level of computer support. In addition, recognized credentials such as CISM or CISSP for IT security can aid corporate customers to show compliance with regulatory requirements by engaging the services of recognized IT experts.
Network Consultant WatchGuard Firebox M-Series Firewall
Computer Security Specialist WatchGuard Firebox T70 Firewall
Progent provides consulting services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and manage a WatchGuard Firewall product that aligns with your network security requirements and budget. Progent can help you to manage outdated WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewall solutions.
Anti-Virus Services
Anti-Virus Consulting
E-Mail Guard is Progent's economical anti-spam and virus protection solution that gives small companies world-class defense from spam, viruses, DHA attacks, and other types of e-mail-based attacks on IT systems. E-Mail Guard is powered by Postini's Perimeter Manager, a full library of web-managed spam filtering and anti-virus services that ward off email attacks before they can breech the corporate firewall. Perimeter Manager also lets administrators track and control their email application, regardless of server vendor, hardware type, or geographic location.
QTS Colocation Center Specialists
QTS Sacramento Data Center Technology Professional
The QTS Data Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS Sacramento data center as a colocation facility or if your business is planning on migrating your primary or disaster recovery system to Herakles/QTS, Progent can provide a range of cost-effective services that include colocation relocation, equipment installation and upgrades, network improvements, project management services, virtualization expertise, offsite network monitoring, centralized network administration, software development, business continuity planning and testing, security evaluation, and the use of the Progent Test Lab.
Technical Consultant Telecommuter Cloud Integration
Offsite Workforce Cloud Integration Online Help
Progent can assist small and medium-size organizations to set up their home-based employees with transparent access to public cloud services.
Expert Microsoft Certified System Center Operations Manager Technical Consultant
MOM 2007 Support Services
Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, optimizing and troubleshooting System Center Operations Manager environments and offer organizations of all sizes advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs according to best practices for tracking network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or on-premises troubleshooting to assist you to fix serious problems detected by System Center 2012 Operations Manager.
Fault Tolerant Load Balancing Network Consulting
Technical Consultant Network Load Balance
Progent provides high availability load balancing support that addresses system load balancing, load balanced program, network infrastructure routing, and content delivery products including Cisco Content Engine. non-stop load balancing providers for which Progent can provide consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.
24/7 SQL Server 2019 Standard Engineer
Microsoft Experts Support and Help SQL Server 2019 Reporting Services
Progent's certified SQL Server 2019 experts can help you to evaluate the business case for upgrading to SQL Server 2019 and can provide rapid remote or on-premises contact with consulting experts in solution design and integration, software development, SQL Server management, and cybersecurity.
CCIE Expert Certified Support ASA and PIX
Firepower Management Center Remote Support
Progent's Cisco-Certified network consultants offer professional PIX Firewall support services covering architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack protection, and safe connectivity services. Extending from compact, easy-to-install desktop devices for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a sensible combination of protection, performance and reliability for business environments of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including powerful application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive management solutions. Progent's network consultants can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
ProSight Data Protection Services ECHO Specialist
ProSight DPS ECHO Cloud Backup Services Support and Help
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates and monitors your backup processes and allows fast restoration of critical files, applications and virtual machines that have become lost or damaged due to hardware failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, when needed, can assist you to recover your critical data.
On-site Support Catalyst Wi-Fi 6 AP Management
Catalyst 9100 Series AP Management IT Services
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E WAP experts offer economical remote and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Top Ranked Lync Server 2013 Front End Pool Pairing Technology Professional
Top Lync Server 2013 Instant Messaging Consulting Services
Lync Server 2013, now called Skype for Business, enables businesses of any size to create a centrally managed and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, audio/video and web meetings with application sharing and whiteboard, and both IP-based and PSTN calling enabled for a broad range of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 experts and system integrators can help you to assess the business benefits of Lync 2013, design an in-house, cloud-based (with Lync Online) or hybrid model appropriate for your current and long-term goals, deploy Lync 2013 so as to speed up your ROI, and deliver custom webinar and on-premises training to your management team and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync 2013 with key Microsoft 365 apps including Outlook and PowerPoint.
24x7 Integration Services SCCM 2012 Site Hierarchy Design
Network Consultant SCCM 2012 Application Deployment
Progent's Microsoft-certified consultants can help your organization to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy device management platform or assist you to modify your existing SCCM 2012 environment to support your changing IT needs. In addition, Progent can help you to build an infrastructure that extracts the most value from SCCM 2012 by providing expertise with associated Microsoft technologies such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and IIS.
Value Pricing Computer Network Service Company
24/7/365 Consultant Cost Technology Consulting Company
Progent's pricing model is to bill for remote support and in-person help by the minute. Consequently, you are billed just for received services. Progent does not demand a higher rate for after-hours or priority support, and within California or in areas where Progent offers in-person service, Progent does not charge for travel except for urgent calls where on-site time is less than four hours. Also, Progent imposes no startup fee and requires no retainer for support services provided during normal business hours. Many service organizations demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids large bills for quick solutions so you will not be tempted to permit simple problems to stay unaddressed.
Apple macOS and Windows Support and Help
Windows and macOS coexistence Professional
Progent's service experts in Apple OS X and Microsoft Windows technology can show you how to combine Mac and Windows systems into seamless environments with full sharing and collaboration support. Enabling productive co-existence among a variety of servers and desktops powered by Mac OS and Microsoft Windows requires extensive knowledge of and background with Mac and Microsoft products. Progent's background in Windows and Macintosh service makes it possible to offer world class support to companies that rely on these technologies to keep their competitive edge. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Consulting Services 9800 Series wireless controller
5500 Wireless Controller Integration Services
Cisco's Catalyst line of wireless controllers streamline the management of wireless LANs by unifying the configuration and management of wireless APs, optimizing Wi-Fi performance by reducing the impact of radio frequency congestion, improving Wi-Fi availability with fast failover, and strengthening security by identifying threats and filtering traffic content according to user class and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's latest wireless controller technology.
Top Double-Take Software Onsite Technical Support
DoubleTake Carbonite Software Availability Consultants
DoubleTake/Carbonite Software offers a family of tools intended to deliver small businesses a range of affordable alternatives for replicating and recovering vital applications including Microsoft Exchange, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite products into small company information networks to achieve an advanced level of availability and business continuity readiness at an affordable price.
Online Support Windows Server 2016 Virtual Machine Load Balancing
MCSE Expert Certified Windows Server 2016 Storage Replica Remote Troubleshooting
Progent's certified information technology consultants can provide Windows Server 2016 integration consulting services to assist organizations of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist you to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
WatchGuard Firebox T15 Firewall Firewall Setup
WatchGuard Firebox M5600 Firewall Network Intrusion Penetration Testing
Progent offers support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall product that fits your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewall solutions.
Biggest Solaris Consulting
Technology Consulting Services Sun Solaris
Progent's Solaris family consulting experts provide small businesses and developers assistance with administering and supporting Sun Solaris environments that run with Microsoft-powered technology. Progent offers your business access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad range of experience provides you with an easy one-stop consulting firm to help you create and manage a protected and robust cross-platform connectivity and communications solution that allows Sun Solaris and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or major Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Consult Redhat Linux
Suse Linux Consulting Services
If your company is producing Linux-based applications in an environment that includes MS Windows-based processors, desktops, and office productivity products, Progent offers comprehensive IT outsourcing that allows you to focus on your area of strategic know-how while avoiding the constant distraction of managing your business network. Through the use of automated network monitoring and by providing online and in-person support when your business needs it, Progent represents an affordable alternative for supporting an IT network that provides excellent dependability, protection, and performance. Progent's Linux developer assistance offerings feature full-service information technology outsourcing, virtual infrastructure, online and in-person service and repair, 24x7 monitoring services, and Help Desk services.
System Center 2016 Data Protection Manager Specialist
Online Consulting System Center 2016 Orchestrator
Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft Certified network consulting professionals. With Progent's economically priced IT support packages, small organizations can select a simple System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to provide small business information systems world-class reliability, security, and performance.
Check Point UTM-1 Firewall Security Team
Check Point Security Gateways Forensics Services
Progent's Check Point Software consultants can help you select and configure Check Point Software Firewall/VPN utilities and hardware based on Check Point's technology to provide an economical and efficient security defense for your information network. Progent can also show you how to integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point UTM-1 firewalls with security products from other vendors and provide a single source for continuing network support, maintenance, training, and design expertise.
Emergency Setup and Support Windows, Linux, UNIX, Solaris
Engineer Linux with Windows
If your company network combines Linux technology technology with Windows, Progent can help you to incorporate your computers into a unified environment that permits all your OS platforms to run side by side for easy administration, transparent information exchange, high dependability, enhanced performance, and tight protection. Progent's Linux and Windows integration support services feature network architecture integration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical support and troubleshooting, in-person technical support, and Help Desk Call Center services.
CCIE Certified wireless VoIP phone integration Consultants
wireless IP phones and CUCM Online Troubleshooting
Cisco's wireless VoIP phones are hardened wireless devices intended for professionals who are mobile within office, warehouse, health-care or other venues where management wants portable phones that provide more administrative control, data security and ruggedness than is achievable with the Bring-Your-Own-Device mode of workplace communications. Successful integration of Cisco's wireless IP phones typically demands that you configure and fine tune many key pieces of your wireless infrastructure including APs, routers, Cisco wireless LAN controllers, and management software. Progent's Cisco-certified experts can provide remote and onsite assistance to help you create and manage a Cisco wireless VoIP phone solution by delivering services that range from troubleshooting the configuration of a wireless IP phone or AP to providing project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Service Desk Sharing On-site Support
Supplemental Support Desk Help and Support
Progent's Network Help Desk Call Center Outsourcing Support Services for desktop support are designed specifically for small businesses who require fast availability of a Help Desk Service Center with professional phone support and effective escalation capability but who must operate within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Secure Remote Access Provisioning, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Call Center Software Selection and Deployment.
Online Help Short Term IT Staff Augmentation
Technology Consulting On Demand IT Staff Augmentation
Progent's short-term IT staffing services enable businesses to meet sudden increases in demand for IT professionals without incurring the expense and hassle associated with identifying and hiring reliable technical workers and without increasing your full-time head count.
Virtual Support Desk Support Outsourcing
Co-managed Help Desk Remote Technical Support
Progent offers several essential kinds of Call Center support including Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals gives your customers instant access to a dependable technical group with years of experience providing phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's concentration is on giving the support Helpdesk a positive image as a key contributor to business productivity. Progent's goal is to fix and not merely report problems.
SQL Server 2014 and Hyper-V IT Services
SQL Server 2014 Reporting Services Online Support
SQL Server 2014 incorporates significant enhancements in critical areas including speed, availability, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises consulting services including planning, deployment, administration, troubleshooting, and software development expertise to enable businesses of all sizes to realize fast return from their SQL Server 2014 deployment.
Microsoft Exchange Server 2010 Upgrade Professionals
Emergency Exchange 2010 Upgrade Consulting Services
Progent's Microsoft-certified engineers can provide low-cost remote and onsite support to implement your upgrade to Exchange Server 2010, produce extensive documentation of your upgraded messaging system, educate your IT staff and users to get them up to speed quickly on Microsoft Exchange 2010, and offer continuing management services and engineering help. Progent's consultants can also help you upgrade from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.
SQL Development
Design Firm MS SQL Server
SQL Server 2005 delivers powerful, familiar tools to IT professionals and network users, lessening the complexity of creating, deploying, managing, and using enterprise information and database programs in environments ranging from handheld devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and broad knowledge in planning and deploying data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
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