Broomfield Remote Workforce Solutions Consultants
Solution Design, Setup, Management and Call Center Consultants
Enlarging your telecommuter workforce can have a major impact on IT architecture, security/compliance, and corporate processes. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, manage, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Broomfield organization to pick the appropriate tools and follow best practices in building and operating a secure virtual office solution for telecommuters that promotes teamwork and delivers maximum value. Progent can provide services ranging from on demand guidance for getting you past challenging IT bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.
Progent can assist Broomfield, Colorado companies to succeed with any aspect of building a high-functioning work-at-home environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and streamlined management.
Network Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure needed for a remote workforce can be particularly complex if you must manage a combination of personal hardware like PCs and notebooks, Internet routers, and Wi-Fi appliances from various manufacturers and with a variety of operating systems and firmware releases. Progent's experience providing remote support for both outdated as well as current technologies in virtual office solutions allows you to make efficient use of your existing network infrastructure and provides you with ready access to expertise for implement essential updates. Support services offered by Progent to help your company to create a high-functioning work-at-home infrastructure include:
- VPN technology allows you to create a safe connection for authorized at-home workers to access IT resources situated at your corporate data center or in a public cloud. Progent's consultants can help you to configure and manage VPN access between your at-home workforce and your various network resources by providing online VPN integration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA experts can help your at-home workers to utilize Cisco's popular AnyConnect software for safe VPN tunneling for a wide selection of devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms enable an at-home worker to view and interact with a data center PC's desktop. This gives network managers more control over the computing ecosystem of at-home employees and offers remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers connect at-home networks to the Internet and typically support VPN connections, local wireless networks, and firewalls. Progent can provide expert remote support for deploying home routers from a variety of manufacturers. See router integration support from Cisco-certified experts.
- Home Wi-Fi networks, typically supporting the whole family and visitors, are frequently utilized by at-home employees to access their router for work. This can create throughput as well as security problems. Progent can assist businesses to resolve these issues by delivering expertise like Cisco Aironet integration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti wireless AP setup assistance.
- Internet connectivity solutions impact the speed and reliability of connections between at-home workers and the corporate data center. Line-of-business processes may require redundant Internet access in the event the normal connection fails. Progent offers expertise for identifying Internet service providers, selecting appropriate service bundles, and setting up redundant Internet connections. See Internet access integration services.
VoIP Integration for Remote Workers
Expanding the corporate PBX system to include teleworkers is vital to maintaining a productive at-home workforce. A broad range of cloud-based VoIP platforms are popular with SMBs to server telecommuters. Many enterprises rely on Cisco's modern or older platforms for VoIP management. Progent can assist businesses of any size to design or tune a telecommuter VoIP environment that delivers the versatility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to assist businesses optimize their existing Cisco IP voice environments to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise telephony features to devices like IP phones, media processing platforms, VoIP gateways, and mixed media applications deployed across the network. CUCM manages additional mixed media services such as messaging, video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can help your company to support your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other legacy IP voice platforms, see CallManager expertise.
- Cisco IP Gateways provide integration with PSTN networks and with users working beyond the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
- Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN architecture to support these solutions and deliver on-demand configuration and troubleshooting services.
Voice/Video Conferencing for At-Home Workers
A wide selection of video conferencing products from major technology companies support virtual meetings, video and voice conferencing, chat sessions, and content sharing for both local workers and at-home workers. Many organizations use multiple conferencing products to meet the needs of their various partners and customers. Progent's communications experts can help your organization to maintain your existing conferencing ecosystem and optimize the experience of your remote employees.
- Skype for Business is Microsoft's leading unified communications product that supports real-time presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business client software to accommodate your at-home employees. For details about Progent's support services for Skype for Business, see Skype for Business integration experts.
- FaceTime is Apple's group video phone app for compatible iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support up to 32 concurrent users for voice/video calls. For details about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. For details about Progent's support expertise for Cisco Webex and for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with features that include IP voice and video conferencing, persistent chat, plus file sharing. To learn more about Progent's support expertise for Teams and for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these products and assist you to tune your WAN infrastructure to host them.
Microsoft Collaboration Platforms for Teleworkers
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 suites, providing a powerful ecosystem of applications that deliver a cohesive user interface for exchanging information throughout multiple sites and on a broad range of endpoints. Progent has delivered remote consulting services for Microsoft SharePoint and Exchange Server since their original publication and can help businesses to deploy these flagship collaboration products to optimize the productivity of your at-home workforce.
SharePoint utilizes web sites to allow collaboration and information delivery by offering policy-driven access to content, workflow, and utilities for searching through enterprise-wide business data. SharePoint allows you to create secure portals that permits at-home workforce to see and update consolidated corporate intelligence by means of Wikis, Blogs, social web sites, and Web Parts (Widgets). To learn about Progent's SharePoint consulting services, see SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting expertise, refer to planning and configuration consulting for Exchange Server.
OneDrive is Microsoft's shared cloud-based storage service, similar to GoogleDrive. At-home users can store files to the OneDrive service, and co-workers anywhere can share them securely via a browser. Included with Office and Microsoft 365, OneDrive allows at-home employees to co-edit documents. Revisions made offline are automatically uploaded when you go back online. For details about Progent's consulting expertise for OneDrive, see Onedrive integration experts.
Public Cloud Integration Services for Teleworkers
Progent can provide affordable remote assistance for helping organizations to create, manage and repair integrated hybrid network models that incorporate internal data centers, remote workers, branches, plus cloud resources. Progent offers top-tier consultant for all types of cloud service delivery such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help remote workers resolve problems with cloud connectivity, authentication, and security.
Azure is a popular platform for public cloud services that allows you to utilize infrastructure, servers, and key applications running on Microsoft's massive cloud. Azure includes over 100 cloud-based services including the ability to host Windows and Linux-based VMs, on-demand cloud storage, messaging, app development with Visual Studio, and backup/restore. Progent can assist your organization to deploy virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity management with Azure AD, and design backup and recovery systems with Azure Backup. Progent's cloud experts can also help you establish secure access to Azure for remote workers by setting up and troubleshooting firewall appliances and VPN tunnels. For details about Progent's consulting expertise for Microsoft Azure, refer to Microsoft Azure consulting services.
Microsoft 365, formerly called Office 365, is Microsoft's popular family of business productivity applications and cloud-based services offered by subscription. Microsoft apps and cloud services are provided in a variety of bundles designed for users ranging from students and households to major enterprises. Progent offers fast and affordable online contact with consultants familiar with Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can help your business to evaluate the numerous subscription bundles available for Microsoft 365 and configure 365 applications for your telecommuters in a way that delivers top business value. For information about Progent's expertise for Microsoft 365, refer to Microsoft 365 consulting expertise.
Exchange Online is among the most popular cloud-based applications in Azure-hosted Microsoft 365 product line. Microsoft 365 Exchange Online offers the benefits of lower costs for physical infrastructure, easier management, on-demand scaling, high reliability, and other advantages associated with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to operate transparently with local deployments of Exchange, enabling you to create hybrid information systems. Progent's Exchange experts can provide occasional assistance to guide you past tough IT bottlenecks and also offer comprehensive project management outsourcing to ensure your remote workers have easy and safe access to your Exchange Online deployment. For information Progent's expertise for Exchange Online, refer to Microsoft 365 Exchange Online configuration and support expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud market and is the industry's top source of cloud services. Progent offers quick and affordable online contact with cloud connectivity experts who can help your organization to plan, deploy, maintain, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud services with on-premises resources and with other public clouds like Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to assist your company to create a high-availability network model to make sure your users have a productive computing experience whether they are working from your headquarters, a branch office, from home, or on the move. To find out about Progent's support services for Amazon AWS, see Amazon AWS integration support.
Google Cloud (GCP) is a leading suite of public cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist you to extend your current IT assets with the Google Cloud, and Progent's database experts can help you make your critical applications cloud friendly so your telecommuters can take full advantage of Google Cloud Platform services. Progent can assist your business to set up virtual machines on GCP Compute Engine, design a cost-effective storage system with Google Cloud Storage services, and simplify access control for remote workers with Google Cloud Identity. Progent's consultants can also help your organization to utilize GCP's unified management technology to control and track your GCP ecosystem. For details, refer to Google Cloud Platform (GCP) consulting expertise.
Help Desk Call Center Services for Telecommuters
An emergency, organization-wide changeover to a from-home workforce, which might be motivated by an epidemic or as an element of a disaster recovery process, can overstretch even a high-performing in-house Help Desk. Progent's Help Desk Call Center services make it possible for organizations of any size to outsource or expand their Call Center with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Help Desk Call Center support services utilize Progent's nationwide team of remote IT support specialists combined with world-class trouble ticketing and tracking technology to offer an affordable, advanced Help Desk Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of online Level 1 desktop support from initial service requests through trouble ticket generation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal allows teleworkers to monitor or revise the status of their current trouble tickets, add information, and append screen captures and attachments. Technical support services are delivered at a significant discount off Progent's normal Level 1 desktop service charges, and Progent makes available the option of fast hand-off to Level 2 and Level 3 support experts to deal with advanced problems. For details, go to Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Call Desk Augmentation Service enables your business to expand your existing Help Desk Call Center staff by splitting delivery of Support Desk services transparently between your regular IT support personnel and Progent's extensive team of PC support technicians and subject matter experts. Progent's shared Help Desk service is based on a collaborative support model based on the leading professional services automation platform for managing service requests and trouble tickets, establishing responsibility, monitoring progress, and generating reports. To find out how Progent's Call Center Augmentation Services can enable your business to provide world-class desktop support to your from-home workers, see Progent's Call Center supplementation Services.
Cybersecurity for Telecommuters
Work-from-Home (WFH) staff members commonly utilize their own computers and usually work in an unsecured physical area. This situation multiplies their vulnerability to malware threats and calls for careful configuration of firewalls, AV tools, MFA-based identity verification, remote monitoring, intensive end-user training, and the development of security policies built on best practices. Progent's veteran team of data security solutions experts can assist your business to design, configure and maintain a compliant security solution that protects vital information assets in environments that incorporate at-home workers.
Firewalls allow you to create a network that can be safely accessed by on-premises users as well as by at-home workers, mobile employees, suppliers, customers, and other stakeholders. Modern firewall appliances allow you to assign and control different access rights to various classes of users and to scale your network and adjust your security as your company evolves and as network attacks grow more complex. Progent supports both new and legacy firewall appliances from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall support expertise, go to firewall integration and support expertise.
Online Endpoint Security Monitoring makes it possible to watch over the disparate devices used by at-home workers and either block or spot and mitigate modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is put on each secured endpoint, monitoring all activity and using advanced AI technology from SentinelOne to detect zero-day attacks at inception. When an attack is spotted, ProSight Active Security Monitoring immediately disconnects the targeted device from the network to contain the threat. Since the ProSight ASM agent is self-contained, endpoint devices stay secure even if they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For more information about ProSight ASM, go to remote endpoint security monitoring for telecommuters.
Progent's Duo authentication managed services incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo enables single-tap identity confirmation with iOS, Google Android, and other out-of-band devices. Using Duo 2FA, whenever you sign into a secured application and give your password you are requested to verify your identity on a unit that only you possess and that uses a different network channel. A wide range of out-of-band devices can be used as this second form of ID validation such as an iPhone or Android or watch, a hardware token, a landline phone, etc. You can designate several validation devices. To find out more about Duo two-factor identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.
Security Audits can assess the exposure of your information system to all types of outside and internal security attacks for an environment that includes remote workers. Progent can run remote, automated security inventory scanning for quickly and economically detecting a broad range of security holes that can be found via the Internet. Progent's security assessment consulting services, which can be provided by security professionals with top certifications such as CISM, CISSP, and GIAC, can help you to evaluate your procedures and policies and review your WAN infrastructure to enable you to design the highest level of protection for your remote workers.
Download White Paper: Protecting a Work-From-Home (WFH) Environment
To read or download a white paper about critical things to focus on for protecting a network that supports telecommuters, click:
Protecting a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection for At-Home Workers
The field of Data Protection involves backing up and recovering critical information so as to avoid data loss and reduce restoration time and effort in the event of storage failures resulting from hardware issues, programming glitches, operator mistakes, cyber attack, or any other reason. Reliable data protection strategies can be especially difficult to architect and manage in hybrid networks that incorporate local data centers, public clouds, and an at-home workforce.
- Backup/Restore solutions for telecommuters must address multiple types of user-owned endpoint devices. Progent offers fast remote help from consultants familiar with a wide range of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, tablets and handhelds. Popular backup/recovery solutions supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect data spread across a hybrid network, Progent offers ProSight Data Protection Services, a backup/recovery subscription service that utilizes cloud-based storage and includes fine-grained restore and centralized management.
- Disaster Recovery/Business Continuity plans typically envision scenarios that call for a rapid changeover to a work-at-home environment. Progent's expert disaster recovery planning consultants and business continuity planning consultants can assist you to create, document and validate a DR/BC plan that includes the process of moving to an at-home workforce.
Unified Management for Telecommuters
Microsoft has rebranded and reshuffled its endpoint management platforms under the title Microsoft Endpoint Manager, which includes Intune for cloud management of remote endpoints and Configuration Manager for managing onsite endpoints. Microsoft Endpoint Manager offers a centralized solution for safeguarding corporate data by managing local, mobile, and at-home endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud service for managing and securing mobile devices and software. Managed endpoint devices can be personally owned or company owned. IT admins managing the endpoint computers of teleworkers can utilize Intune to provision and authenticate apps on managed devices, push patches and certificates, set up policies for accessing data and resources, set passwords, establish VPN connections, determine how teleworkers share information, set up threat defense, verify security compliance, and wipe sensitive data from missing, stolen or decommissioned endpoint devices. Microsoft Intune works with iOS/iPadOS, Google Android, Windows, and macOS devices. To learn about Microsoft Intune and how Progent can help your company to use this platform to manage the devices of your teleworkers, refer to Intune telecommuter device management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM platform that allows network administrators to keep offsite endpoint devices current and secure. Workspace ONE incorporates VMware AirWatch for unified endpoint management combined with VMware's Horizon virtual application delivery platform for access control, app management, and configuration management of endpoints. Workspace ONE runs with devices powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site deployment through a one-time purchase. Top features of Workspace ONE include fast remote deployment of new notebooks, quick onboarding of new employees, policy set up and enforcement for all classes of devices, aggregated management reporting and performance analytics, email encryption, and seamless integration with Microsoft applications and cloud products. For information about Progent's support services for VMware Workspace ONE, go to VMware Workspace ONE remote endpoint management expertise.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient work-from-home solution for your Broomfield, Colorado organization, phone
An index of content::
ProSight Email Guard Content Filtering Service Engineers
Email Polymorphic Virus Protection Services
Progent's ProSight Email Guard uses the technology of top information security companies to provide web-based control and world-class security for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, DLP, and encryption. The onsite security gateway can also help Exchange Server to track and protect internal email that stays inside your corporate firewall.
HTML programming Professional
VBScript programming Consultant
Progent's team of expert software programmers, database architects, and project management consultants can assist enterprise clients to complete development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran program managers for high-level planning and project co-ordination or Progent can help clients fill in expertise gaps by offering database architects and software programmers skilled in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to integrate SharePoint with additional data sources like SQL Server and Excel to build data-intensive intranets and portal sites. Progent also offers experience with multiple web development technologies and can help businesses to create, expand, repair, or port web applications to utilize the most current web technology.
ransomware vulnerability checkup Engineer
Emergency Locky ransomware protection and recovery Engineer
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone interview with a Progent information assurance expert. The interview is designed to help assess your organization's preparedness either to block ransomware or recover quickly from a ransomware incident. Progent will work with you directly to collect information concerning your existing AV defense and backup/recovery procedures, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective AV and backup environment that minimizes your exposure to ransomware and aligns with your company's needs.
Linux Online Professional
Services Solaris Remote
Progent offers national urgent phone support and troubleshooting services for businesses that operate UNIX, Linux, or Sun Solaris environments or whose IT systems include a combination of UNIX and Microsoft Windows technology. Remote IT help provides maximum leverage for your information technology budget by protecting user productivity and limiting the hours charged for computer repair services. Sophisticated remote support utilities and skilled service specialists and consultants combine to enable Progent to solve most network issues without wasting time and expense by going to your location. In most of situations your IT issues can be remediated by telephone or via a combination of phone support and remote access. Progent can offer the services of Cisco certified CCIE network experts and CISSP premier security specialists to help with the toughest network issues.
Support and Help Meraki MR72 Access Point
Meraki Outdoor Wi-Fi AP Configuration
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a nationwide enterprise. Progent can also help you to incorporate other Cisco devices for centralized management.
Cisco RADIUS Security Network Consultant
Remote Access Remote Support Services
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business deploy and maintain Cisco's security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and offer the versatility to expand with your changing business needs. Progent's Cisco-Certified network experts support Cisco's complete family of products aimed at preventing information theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your information system. Progent can show you how to integrate Cisco technology to achieve safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control foundation for user certification, authorization, and accounting from an easy-to-use Web interface.
Windows, UNIX, Solaris Support
Solaris with Windows Engineer
If you are developing UNIX or Linux software in an environment that includes Microsoft Windows-based servers, desktops, and office applications, Progent offers comprehensive network support outsourcing that frees you to concentrate on your field of high-value know-how without the constant hassle of managing your business network. By using smart network monitoring and by providing remote and on-site assistance as your business needs it, Progent represents an affordable solution for managing an IT system that provides excellent availability, security, and performance. Progent's developer support offerings include full-service information technology outsourcing, virtual infrastructure, remote and on-site service and repair, 24x7 monitoring, and Helpdesk support.
Technical Support Services Gentoo Linux
PCLinuxOS Linux Consultancy
Progent's Linux consulting services offer small businesses and software developers help with administering and supporting Linux computers that run with Microsoft-powered technology. Progent can give your business contact with Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience provides you with an easy one-stop source to show you how to build and manage a secure and robust cross-platform connectivity and communications solution that supports Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux variations including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Microsoft Proxy Server Online Support Services
ISA 2004 Standard Edition Server Online Consulting
Progent's certified ISA Server consultants have long backgrounds configuring Microsoft ISA Server-based security solutions for IT networks with multiple offices, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall experts can assist your small business in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your information protection requirements without overly limiting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Network Consultants Microsoft Exchange 2000 Upgrade
Microsoft Exchange 2000 Information Technology Consulting
Progent is one of the most expert network consulting firms for creating email and messaging solutions based on Microsoft Exchange 2000. Progent specializes in helping small companies get the full advantages of Microsoft Exchange 2000 for typical scenarios such as updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 administration.
Windows 10 Migration Network Outsource
Microsoft Windows 10 Assessment and Deployment Kit Professionals
Progent's Windows consulting experts can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Online and onsite evaluation and migration services for Windows 10 offered by Progent's consultants include ROI analysis, project coordination, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile device management and synchronization, teleworker access, data and identity security, automated provisioning and management, infrastructure design, Wi-Fi support, business continuity planning, webinar training for IT support staff and users, and post-migration Call Center support services.
Online Support Hybrid Configuration Wizard
Microsoft Exchange Online and on-premises Exchange Engineer
Microsoft 365 Exchange Online lets you use cloud-based virtual machines, mailboxes and associated email infrastructure to lower capital costs and management overhead. You can deploy Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid solution that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote support to help your small businesses to evaluate the benefits of Microsoft 365 Exchange Online, plan a network topology that fits your business needs and IT budget, implement a non-disruptive migration from your existing Exchange organization to one that includes Microsoft 365 Exchange Online, train your IT team and end users, and provide ongoing consulting and technical support.
Cisco VoIP Computer Consultant
Top Quality Video IP Phones Configuration
Progent's Cisco certified networking experts can provide advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
24-Hour Microsoft 365 OneDrive Integration Onsite Technical Support
Office 365 Outlook Integration IT Consulting
Progent can help your business to understand the many subscription plans available with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 so you realize top business value. Progent supports multi-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and manage hybrid ecosystems that transparently integrate local and cloud-based products and services.
Juniper J Series Router Firewall Configure
Juniper J4350 Router Security Audit Services
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Biggest Consult ProSight Email Spoofing Protection
Email Block Lists Consultants
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver centralized management and comprehensive protection for all your email traffic. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further level of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
Consultant Services Email Bayesian Analysis
ProSight Email Spoofing Protection Consult
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver web-based management and world-class protection for all your email traffic. The powerful structure of ProSight Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further level of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.
Virtual Support Desk Costs Outsourcing
Shared Network Support Help Desk Costs Computer Consultant
Progent's Helpdesk management and co-management services help companies to reduce costs and improve productivity.
24-Hour Check Point Software Cybersecurity Consultancies
CheckPoint FireWalls Forensics Services
Progent's Check Point Software consultants can help you select and deploy Check Point Software Firewall software and hardware based on Check Point Software's security platform to provide an economical and efficient security defense for your corporate network. Progent can also help you integrate other Check Point products including ZoneAlarm and Check Point Power-1 appliances with security products from other suppliers and offer a central stop for on-going technical support, maintenance, education, and design services.
Private Clouds for Small Businesses Services
Private Cloud Hosting Specialist
Progent's private cloud hosting enables small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange from a hardened Tier III data center facility on fully redundant hardware with offsite data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup and restore. Smaller organizations can take advantage of Progent's private cloud to eliminate major investments in the purchase, upkeep, and operation of network equipment and data center facilities while benefiting world-class levels of network reliability and physical security.
Enterprise Security Onsite Technical Support
Project Management Online Support
For corporations with branches in California or any region served by Progent's engineers, Progent's Microsoft-Certified IT consulting experts and certified Cisco system consultants offer a range of network support services such as project management, Sarbanes Oxley compliance, site moves, corporate security, network design, on-site or remote emergency support, and technical support for colocation hosting environments. A Progent network architect can help you plan a multi-site network that makes smart use of colocation facilities and Internet data centers. Progent's Microsoft Premier consultants can help major enterprises plan, integrate and support massive rollouts of updated versions of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and CCNP consultants can assist you to configure Cisco technology for connection solutions that combine simple, high-performance, integrated, and wireless networking.
24x7x365 Threat Management Gateway 2010 Online Technical Support
Forefront TMG Firewall Information Technology Consulting
Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a easily managed Internet gateway that acts as a one-server platform for a variety of security functions such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting features, permits custom reports generated by SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual server to lower costs and improve recoverability. Progent's Microsoft-certified consultants can help you to design and execute test and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and deliver ongoing support and repair services. Progent can also assist you to migrate economically to Microsoft Forefront TMG 2010 from ISA Server.
Hornetsecurity Altaro M365 OneDrive Backup Network Engineer
Hornetsecurity Altaro 365 Total Backup Integration
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
NetApp Clustered Data ONTAP Consult
Urgent NetApp SAN Fabric Professionals
Progent offers enterprise customers the services of a certified NetApp consultant to deliver remote or on-premises support for NetApp's complete portfolio of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN solutions supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN storage environments efficiently following leading practices.
Solaris-Windows Migration Consultant
Upgrading Solaris
Progent can help your company to plan and execute an efficient transition from a Solaris-based IT system to a network based on Windows and capable of running Microsoft's powerful office productivity software, commercial applications, and software development tools. Progent's Solaris, Windows and Cisco consultants and software development experts can show you how to guard your information and minimize business discontinuity by designing an efficient migration strategy that preserves your existing investments in Solaris application and infrastructure. UNIX-to-Windows migration support services offered by Progent include evaluation of current environment, migration planning and testing, MS Exchange migration support, data and application software transition, and server and mass storage transition and economization.
PowerPivot for SharePoint Technical Support Services
SQL Server Management Studio Specialist
Progent offers the expertise of certified engineers and seasoned software programmers, database administrators, project management experts, network infrastructure architects, disaster recovery planning specialists, and certified security consultants to assist you to assess the potential advantages of Microsoft SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's lab, plan and execute out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from legacy database platforms, and configure a cost-effective and secure IT infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.
24-Hour System Center 2016 and Operations Management Suite Integration
System Center 2016 Business Continuity Professional
Small to mid-sized businesses can now get all the benefits of Operations Manager and in addition have fast access to Progent's Microsoft and Cisco Certified IT consulting experts. With Progent's affordably priced network support packages, small and midsize businesses can select a simple System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent supports System Center Operations Manager to offer small business information systems enterprise-class reliability, protection, and performance.
Cisco Access Point Migrations
Computer Outsourcing Consultant Cisco Architecture
Progent can assist your organization to deploy Cisco's infrastructure products to build a solid basis for your onsite, private cloud, or hybrid data center and streamline operations in key areas including compute and storage consolidation, security and compliance, versatility, reliability, and recoverability.
ISA 2004 Enterprise Edition Server Online Technical Support
ISA 2004 Standard Edition Server Professional
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds creating Microsoft-based security solutions for information systems with multiple sites, remote workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company plan and implement a configuration of Microsoft ISA Server 2004 that supports your IT protection needs without limiting your productivity.
Supplemental Helpdesk Cost Savings Technology Consulting Services
CISA Certified Security Expert Support Outsourcing Virtual Service Desk Cost Savings
Progent's Help Desk management and co-management service programs help companies to reduce costs and improve productivity.
Project Server Time Reporting Applications Consultant
Information Technology Consulting Microsoft Project Server 2010
Progent's Microsoft-certified engineers can provide advanced expertise in implementing, managing and troubleshooting all versions of Project Server and can provide a wide range of cost-effective online consulting services based on proven best practices to help businesses of any size to get all the benefits of this leading project management solution. Support services available from Progent include solution planning, software configuration and upgrades, setting up secure file and status sharing among onsite and offsite users, network infrastructure optimization, and specialized webinar training classes.
MCSE Expert Certified Dynamics GP Great Plains Accounting Technical Consultant
Microsoft Dynamics GP Outsourcing
Dynamics GP 2010 software is a full-featured business management solution that unifies data and processes across your company, communicates seamlessly with other applications, and connects employees, customers and vendors regardless of time or place. Designed for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order control, eCommerce, human resource management, CRM, field service, manufacturing, retail, and web-based business services. Progent can help you set up and maintain a robust, secure computer and network infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your business benefit from the full power of Dynamics GP/Great Plains 2010.
Antispam Technology Consulting Services
Antivirus Support Services
E-Mail Guard is Progent's affordable antispam and virus defense service that offers small companies world-class protection from spam, viruses, DHA attacks, and other types of e-mail-based assaults on computer networks. E-Mail Guard is powered by Postini's perimeter management technology, a comprehensive suite of web-based spam filtering and virus defense services that defuse email attacks before they can penetrate the corporate firewall. Perimeter Manager also allows administrators monitor and manage their e-mail systems, irrespective of server platform, hardware technology, or data center location.
Top Rated Consulting Services Online Wireless Site Survey
Network Consulting WLAN Site Survey
Progent's wireless site survey and predictive modeling help you to design, install and troubleshoot a Wi-Fi network adapted to your environment, offering you a wireless solution that has the reception, performance, capacity, Quality of Service, data protection, and hand-off ability your company requires. Wireless site survey services from Progent include remote predictive modeling for designing a wireless network and on-premises survey services for confirming, tuning, and debugging a functioning wireless LAN.
MSP360 SQL Backup Online Troubleshooting
MSP360 Ultimate Backup Network Engineer
Progent's data protection experts can help you to create, deploy and administer a backupup/restore plan built around MSP360 Backup technology to protect your resources hosted on any leading public cloud. Progent can provide monitoring and remote management to protect against data loss caused by user mistakes, computer error, ill-intentioned insiders, and external assaults such as ransomware.
SharePoint 2019 Microsoft Flow Support and Setup
SharePoint 2019 PowerApps Support and Integration
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide affordable online and on-premises consulting expertise, application development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers plan and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud-based infrastructure into a seamless intranet system.
24x7 Microsoft Exchange 2019 Upgrade Computer Consultants
Exchange 2019 Office 365 Integration Online Support
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 as a host for Exchange; designing high availability system topology for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Hyper-V virtualization; setting up hardware load balancing; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients.
Cisco and Microsoft Certified Expert 64-bit Computing Consultant
Microsoft, Cisco and Security Certified Experts 64-bit Computing Engineers
Progent's Microsoft-expert consultants can help you to update your application servers and/or desktops from 32 to 64 bits. Progent can help you to understand the costs and benefits of moving to 64-bit processing, plan an efficient upgrade strategy that reduces business interruptions, and deliver inexpensive, professional online help to assist your organization to configure 64-bit software and application software on your current computers.
Top At Home Workers Data Protection Computer Consulting
Offsite Workers Data Protection Onsite Technical Support
Progent can assist small and mid-size companies to plan, configure, test and maintain backup technology to support offsite workers.
Microsoft Experts Wi-Fi Online Troubleshooting
Wi-Fi IT Services
Progent can show you how to design, configure, manage, monitor, and repair a viable Wireless LAN architecture, select sensible technology, and integrate access points, bridges, radio antennas, wireless controllers, and other wireless products. Progent can also help you build a complete 802.11x system security plan that is well aligned with the security strategy for your entire business network.
Microsoft Certified SQL Server 2019 Reporting Services Technology Consulting Services
SQL Server 2019 High Availability Troubleshooting
Progent's Microsoft-certified SQL Server 2019 experts can help you to evaluate the advantages for migrating to SQL Server 2019 and can provide rapid remote or onsite contact with consulting experts in solution planning and deployment, software programming, database administration, and network security.
Virtual Applications Hub Online Support Services
Consult Windows Application Management
Progent's Citrix-certified consultants can help your business to design, implement, administer, and support a virtualized application delivery solution built on Citrix XenApp. Progent's Cisco CCIE network consultants can help you optimize your infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support consultants can help your organization to manage and maintain an off-site datacenter that features high availability, enhanced protection, and fast disaster recovery.
Biggest iPad 3 On-site Technical Support
iPhone 5 Network Consulting
Progent's experts offer Apple macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and email help, network protection services, and custom training. Progent can assist businesses to migrate to macOS from Mac OS X or earlier editions of Apple OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and Apple iPad synchronization, or moving to iCloud. For computer networks based solely on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, integrating and maintaining a network environment that is available, safe, efficient and aligned with your organization's objectives.
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