Broomfield Work at Home Employees Integration Advisor
Solution Design, Implementation, Administration and Help Desk Consulting Experts
Expanding your remote workforce may have a major impact on network infrastructure, security, and corporate processes. Progent has two decades of experience helping SMBs to plan, configure, administer, optimize, and debug IT environments that incorporate a remote workforce. Progent can assist your Broomfield company to pick the right tools and adhere to best practices in creating and operating a secure virtual ecosystem for telecommuters that promotes teamwork and delivers top business value. Progent can provide services ranging from as-needed expertise for helping you over occasional IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can help Broomfield, Colorado businesses to succeed with any aspect of building a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk services, data security, backup/restore solutions, and unified management.
Infrastructure for Teleworkers
Configuring the physical and software infrastructure needed to support an at-home work environment can be particularly complicated if you have to accommodate a mix of worker-owned equipment like desktop computers and notebooks, routers, and wireless APs from various vendors and with a variety of OS software and firmware levels. Progent's experience delivering online help for both legacy as well as modern IT products in virtual office venues enables you to make efficient use of your existing infrastructure and offers ready access to expertise for implement essential updates. Support services available from Progent to assist your company to implement a productive telecommuting infrastructure include:
- VPN connectivity allows you to create a secure tunnel for authenticated at-home workers to use IT resources situated at your corporate data center or in a public cloud. Progent can help your company to deploy and manage VPN connections between your teleworkers and your key network resources by providing online VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA consultants can assist your telecommuters to set up Cisco's AnyConnect client software for secure VPN connections for a wide selection of devices including Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms enable a telecommuter to view and interact with a remote PC's desktop. This provides network managers significant control over the computing environment of at-home employees and offers remote users a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect home computer networks to the Internet and typically support VPN tunnels, local wireless networks, and firewalls. Progent offers expert online consulting for configuring home routers from a variety of manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, typically shared by the whole family and guests, are commonly used by telecommuters to connect to their router for work. This can create performance and security issues. Progent can help you to resolve these problems by providing expertise that include Aironet configuration consulting, Cisco Meraki WiFi deployment consulting, and Ubiquiti wireless AP setup assistance.
- Internet access methods affect the speed and availability of connections between telecommuters and the company network. Mission-critical applications might require redundant Internet access in the event the primary connection breaks. Progent can provide expertise for identifying Internet service providers, selecting sensible service offerings, and configuring high-availability Internet access. Refer to Internet connectivity solutions.
IP Voice Integration for Telecommuters
Extending the business PBX environment to include teleworkers is critical to maintaining a productive at-home workforce. A broad range of cloud-based VoIP platforms are used by SMBs to support telecommuters. Many enterprises rely on Cisco's current or legacy platforms for VoIP solutions. Progent can help organizations of all sizes to design or maintain a telecommuter IP voice service that delivers the flexibility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to assist businesses optimize their current Cisco VoIP systems to support a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media apps deployed across the network. CUCM supports other mixed media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager expertise, see CUCM expertise.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can assist your company to support your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other early IP voice products, refer to Cisco CallManager expertise.
- Cisco IP Gateways provide connectivity with public telephony networks and with users operating outside the corporate firewall such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN infrastructure to support these solutions and deliver online deployment and troubleshooting expertise.
Video Conferencing for Teleworkers
A wide selection of video conferencing platforms from leading technology companies enable online discussions, video and voice conferencing, chat sessions, and content sharing for both onsite users and teleworkers. Many companies utilize a mix of products to accommodate their different partners and clients. Progent's communications experts can help your organization to manage your existing conferencing environment and optimize the engagement of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications product that enables presence, IM, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist your company to set up and maintain Skype for Business clients to accommodate your at-home workforce. For details about Progent's consulting services for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone app for iOS and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Later editions of FaceTime support as many as 32 concurrent users for voice/video calls. To learn more about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference. To learn more about Progent's consulting services for Cisco Webex and for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features such as video conferencing, threaded chat, plus file sharing. For details about Progent's support services for Microsoft Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these products and help your business to optimize your WAN infrastructure to host them.
Microsoft Collaboration Software for Teleworkers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office suites, offering a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a broad range of endpoint devices. Progent has provided online consulting services for Microsoft SharePoint and Exchange since their original publication and can assist businesses to deploy these critical collaboration products to maximize the effectiveness of your remote workers.
SharePoint uses web entities to allow collaboration and information delivery by offering policy-based delivery of data, business processes, and utilities for searching through enterprise-wide business data. SharePoint enables you to create protected portals that enables at-home workers to see and update consolidated business intelligence by means of Wikis, Blogs, social sites, and Web Parts (Widgets). For information about Progent's SharePoint support services, refer to SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting services, see deployment expertise for Exchange.
OneDrive is Microsoft’s collaborative cloud-based storage service, similar to GoogleDrive. Remote workers can save files to OneDrive, and colleagues anywhere can share them securely via a browser. Provided with Office 365, OneDrive allows home employees to co-author files. Revisions made offline are automatically uploaded when you reconnect to the Internet. To find out about Progent's support services for Microsoft OneDrive, see Microsoft Onedrive integration consulting.
Cloud Integration Services for Teleworkers
Progent offers advanced remote support for enabling organizations to build, maintain and troubleshoot integrated hybrid network models that combine internal data centers, at-home workers, branch offices, and public cloud services. Progent can provide top-tier consultant for all modes of cloud service including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help remote workers resolve issues with public cloud connectivity, identity, and security.
Microsoft Azure is a leading platform for cloud services that enables you to use infrastructure, servers, and key applications hosted on Microsoft's extensive cloud. Microsoft Azure offers over one hundred services services such as hosting for Windows and Linux-powered virtual machines, scalable cloud storage, messaging, app development with Visual Studio, and data backup. Progent can help your organization to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity management with Azure AD, and plan backup and recovery solutions with Azure Backup. Progent can also help you create secure connections to Azure services for telecommuters by setting up and troubleshooting firewall appliances and VPN IPsec tunnels. For information about Progent's consulting services for Microsoft Azure, see Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's growing family of client productivity applications and cloud services available on a subscription basis. Office applications and cloud services are provided in a variety of bundles designed for customers ranging from individuals and households to major corporations. Progent offers quick and affordable online contact with experts familiar with Microsoft 365-compatible devices running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist you to evaluate the numerous subscription plans offered with Office 365 and configure 365 applications for your remote workers to achieve top business value. For information about Progent's consulting services for Microsoft Office 365, refer to Microsoft Office 365 integration expertise.
Exchange Online is among the most popular applications in the Office 365 product line. Microsoft 365 Exchange Online provides the benefits of reduced spending for data center infrastructure, easier management, dynamic scaling, high reliability, and other advantages associated with cloud computing. Microsoft has engineered Exchange Online to run transparently with local Exchange environments, enabling customers to create hybrid networks. Progent's Exchange experts can provide as-needed assistance to get you past challenging IT roadblocks and also offer end-to-end project management services to make sure your at-home workers have easy and safe access to your Microsoft 365 Exchange Online environment. To learn Progent's expertise for Office 365 Exchange Online, refer to Microsoft 365 Exchange Online integration and troubleshooting expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing arena and is the industry's biggest provider of cloud services. Progent can provide fast and affordable online access to cloud integration experts who can assist your business to plan, deploy, manage, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud services with on-premises resources and with other popular cloud platforms like Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking experts to assist your company to build a high-availability network model so your users have a consistent computing experience whether they are working from your headquarters, a remote branch, at home, or on the road. For information about Progent's expertise for Amazon AWS, go to Amazon AWS consulting services.
Google Cloud Platform (GCP) is a leading suite of cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can help your organization to expand your existing IT resources with the Google Cloud, and Progent's database experts can help you make your critical apps cloud friendly so your telecommuters can benefit fully from Google Cloud services. Progent's consultants can assist your organization to set up VMs on Google Cloud Compute Engine, design a cost-effective storage system with GCP Storage, and simplify access control for remote workers with Google Cloud Identity. Progent's experts can also help your organization to use GCP's unified management tools to administer and track your Google Cloud ecosystem. For information, visit Google Cloud Platform integration expertise.
Help Desk Call Center Support for Telecommuters
A rapid, organization-wide switchover to a teleworker business model, which might be motivated by a pandemic or as an element of a disaster recovery preparedness plan, can overwhelm even a high-performing in-house Call Center. Progent's Help Desk Call Center services allow organizations to outsource or expand their Support Desk by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Call Center support services utilize Progent's nationwide network of remote technical support specialists combined with enterprise-class trouble ticketing and tracking technology to offer an economical, state-of-the-art Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of remote Level 1 desktop technical support from help requests to ticket creation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables from-home workers to track or revise their current tickets, enter details, and append screen captures or attachments. Desktop support services are delivered at a substantial price reduction off Progent's ordinary Level 1 desktop support rates, and Progent makes available the option of rapid escalation to Level 2 and Level 3 IT specialists to deal with advanced problems. For details, visit Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Support Desk Supplemental Service allows you to expand your existing Help Desk Call Center organization by sharing delivery of Call Center support services transparently between your in-house support staff and Progent's extensive pool of desktop support technicians and subject matter experts. Progent's co-managed Help Desk service is based on a collective support model based on the leading PSA tool for managing help requests and trouble tickets, establishing ownership, monitoring progress, and producing reports. To learn how Progent's Call Desk Supplementation Services can help your business to provide best-in-class IT support to your telecommuters, refer to Progent's Call Desk supplementation Services.
Security for Teleworkers
Telecommuters often use their personal computers and work in an unsecured environment. This increases their exposure to cyber attacks and requires careful deployment of security appliances, remote monitoring, and the creation of security policies that follow leading practices. Progent's seasoned roster of certified data security experts can help your business to design, deploy and manage a modern cybersecurity solution that guards critical data in networks that incorporate remote workers.
- Firewalls allow companies to build a network that can be securely accessed by on-premises users and by teleworkers, mobile workers, vendors, clients, and the public. Next-generation firewall devices permit you to assign and manage appropriate access rights to different classes of users and to scale your network and adjust your security profile as your business evolves and as cyber threats become more complex. Progent works with both current and legacy firewall appliances from all leading vendors including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For more information about Progent's firewall support services, go to firewall configuration and support services.
- Online Endpoint Security Monitoring makes it possible to track the disparate devices used by an at-home workforce and either block or identify and mitigate modern cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on each protected endpoint, monitoring all activity and utilizing advanced behavioral threat analysis to identify zero-day attacks at inception. When an attack is discovered, ProSight ASM instantly isolates the infected endpoint from the corporate network to contain the malware. Because the ProSight ASM software agent is self-contained, endpoint devices stay secure even if they are offline. For more information about ProSight Active Security Monitoring, go to remote endpoint monitoring for telecommuters.
- Security Audits can assess the vulnerability of your information system to all classes of outside and local security attacks for a network that incorporates at-home workers. Progent can deploy online, automated security analysis scanning for quickly and affordably uncovering a wide variety of security holes that can be surfaced over the Internet. Progent's endpoint security audit experts, which can be provided by data security professionals with top certifications including CISA, CISSP, and GIAC, can help you to audit your workflows and governance policies and review your WAN infrastructure to allow you to implement the highest level of security for your telecommuters.
Data Protection Solutions for Teleworkers
Data Protection involves backing up and restoring vital information so as to prevent data loss and minimize recovery time in case of storage failures resulting from hardware issues, software glitches, operator error, cyber attack, or other causes. Reliable data protection solutions can be particularly difficult to architect and maintain in hybrid networks that combine local data centers, public clouds, and at-home workers.
- Backup/Restore solutions for telecommuters must address multiple types of personally owned endpoint devices. Progent offers fast remote help from consultants familiar with a wide range of products for protection Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, iOS and Android tablets and smartphones. Leading backup/restore products supported by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up data spread across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud-based storage and includes granular recovery and unified management capabilities.
- Disaster Recovery/Business Continuity plans commonly envision scenarios that require a temporary switch to a work-at-home environment. Progent's expert disaster recovery planning consultants and business continuity planning consultants can help your company to create, document and test a DR/BC plan that includes the logistics of moving to an at-home workforce.
Unified Management for Remote Workers
Microsoft has rebranded and rebundled its endpoint management products under the name Microsoft Endpoint Manager, which encompasses Intune for cloud management of remote endpoints and Configuration Manager for managing on-premises endpoints. Endpoint Manager provides a centralized solution for safeguarding corporate data by managing local, mobile, and home-based endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud service for managing and protecting remote devices and software. Remote endpoint computers can be personally owned or business owned. IT admins managing the enrolled endpoint computers of at-home workers can utilize Intune to provision and authenticate applications on managed devices, push updates and certificates, configure rules for permission to access information and networks, manage passwords, create VPN connections, determine how telecommuters share information, establish threat defense, verify security compliance, and wipe sensitive data from lost, stolen or decommissioned devices. Microsoft Intune can be used with iOS, Android, Windows, and macOS/OS X computers. For details about Intune and how Progent can help you to use Microsoft's Endpoint Management to administer the devices of your telecommuters, visit Intune telecommuter device management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) product that helps network managers to keep off-premises endpoints up to date and protected. Workspace ONE uses VMware AirWatch technology for centralized endpoint management plus VMware's Horizon virtual application delivery technology for identity control, app management, and setup management of endpoint devices. Workspace ONE runs with devices based on Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment via a one-time purchase. Key features of VMware Workspace ONE include fast over-the-air provisioning of new notebooks, immediate onboarding of new users, policy setting and enforcement for all classes of devices, unifies reporting and analytics, email encryption, and integration with Microsoft applications and cloud services. For details about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive telecommuter environment for your Broomfield, Colorado business, phone
An index of content::
Microsoft Office 2003 Small Business IT Outsourcing Companies
Microsoft Office XP On Site service
Progent’s IT outsourcing packages provide budget-friendly computer support for small companies. Whether it involves planning network infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or building a web-based business solution, outsourcing your network technical services can contain expenses and eliminate uncertainties, allowing network service budgets to grow in a more moderate and manageable manner than is feasible by assembling a large, knowledgeable internal IT organization. Progent’s Outsourcing White Paper and datasheets show how Progent can help you create a protected and robust network architecture for your critical business software powered by Microsoft Windows including Office XP, Office 2003, and Office 2000.
Technical Support Services 24x7 Support
Integration Support On-site Support
For medium-size businesses looking for network support, Progent offers a variety of alternatives such as on-site help, remote support, off-site Help Desk, round-the-clock support with remote system monitoring, emergency staff augmentation, business relocation support, software programming, and professional consulting. For medium-size businesses in California or other regions serviced by Progent's onsite consultants, Progent offers professional on-premises help for fixing network issues quickly and affordably.
Top Ranked Online Technical Support Office 365 and iPhones
Open Now Exchange Online Archiving Consulting
Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any facet of designing, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is carried out on schedule and on budget.
Cisco and Microsoft Certified Consultant Services SharePoint application development
On-site Support Crystal Reports
Progent’s expert software programmers, database designers, and project management consultants can help enterprise clients to complete development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for high-level planning and project co-ordination or Progent can assist customers plug expertise gaps by offering database architects and software programmers skilled in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist clients to integrate SharePoint with additional data sources such as Microsoft SQL and Office Excel to build data-intensive intranets and web portals. Progent also offers expertise with multiple web development technologies and can help clients to create, expand, repair, or migrate web applications to take advantage of the latest advances in web technology.
SQL Server 2012 Support and Integration
SQL Server 2012 Onsite Technical Support
Progent offers the expertise of Microsoft-certified engineers and experienced database application programmers, DBAs, project management experts, Cisco-certified network engineers, business continuity planning specialists, and data security consultants to assist your business to evaluate the potential benefits of SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's test lab, design and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and configure a cost-effective and secure network infrastructure that lets you realize the full business benefit of SQL Server 2012.
Best Microsoft Certified Power BI and SSAS Contract Programmer
Remote Development Firms Power BI Mobile Apps
Progent's Power BI consultants can assist you to plan, install, manage, enhance or debug your Power BI business analytics solution. Progent can also help you to prepare your source data for Power BI visualizations. Progent can assist you build and manage a local, cloud, or hybrid environment for Power BI.
Help and Support Office 365 hybrid solutions for Exchange
Network Engineer Hybrid Office 365 integration
Microsoft supports seamless hybrid environments that integrate Office 365 and local Exchange systems. This permits you to have specific mailboxes hosted at your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of designing, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed support to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and within budget.
Aironet Outdoor APs Online Consulting
CCIE Expert Certified Aironet 3600 Access Point Technical Support Services
Progent's Cisco CCIE-certified Wi-Fi network consultants offer online or on-premises integration and troubleshooting support to assist your organization to plan, configure, update, tune, manage and troubleshoot Aironet Wi-Fi access point environments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build an enterprise connectivity solution that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet wireless access points to work with your unique office design, building structure, and expected workloads.
Windows Server 2019 Deduplication Consultants
Expert Microsoft Certified Windows Server 2019 Disaster Recovery Remote Consulting
Progent's Microsoft-certified Windows Server 2019 experts can help your company to design and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.
ransomware virus recovery Consulting
WannaCry ransomware recovery Engineers
Progent's experienced ransomware recovery experts can assist you to rebuild a network damaged by a ransomware virus such as Ryuk, WannaCry, Hermes, or MongoLock.
Microsoft AD Specialist
Microsoft Active Directory Services
Windows Active Directory requires extensive hands-on experience to configure efficiently across an enterprise. Progent’s Microsoft Certified consultants are experts in planning, deploying, and troubleshooting sophisticated Microsoft Enterprise AD projects. Progent’s fields of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, dealing with residual legacy software configuration objects in production AD systems, and fixing failed installations of AD and AD-associated applications.
School District Specialist
Local Government Technology Professional
Progent has extensive experience delivering a broad range of online IT consulting and urgent troubleshooting services to local governments and schools across the United States. Progent is one of the industry’s pioneers in providing expert online network support and has delivered network support to clients in every state. Online support eliminates travel costs and solves issues faster than on-premises support.
After Hours Professional Infor SyteLine CloudSuite Planning and Scheduling
CloudSuite 9.00 Consultant Services
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates more than a quarter century of background helping manufacturing, distribution and service companies to manage complex supply chains and streamline key business processes to bring products to market quickly and adhere to customer commitments dependably. Progent offers the skills of an ERP consultant with over 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite services that spans from occasional advice to comprehensive solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, application development, CPQ, web site integration, debugging, ETL, Office 365 integration, disaster recovery planning, and DBA services.
Data Center Colocation Online Consulting
Colo Online Troubleshooting
Colocation data centers allow businesses to share world-class facilities for housing computer equipment that runs vital applications and services. Progent's Microsoft and Cisco certified IT experts can help your small business with all aspects of your colocation strategy such as choosing and migrating to a colocation facility, designing system topology, defining required equipment, on-premises and remote troubleshooting, establishing online system management, and training your support staff.
PIX 500 Firewall Engineer
Security Onsite Technical Support
Cisco's PIX Series firewalls have reached end of life and Cisco might not offer support these devices. Progent still provides consulting assistance for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can also help you assess whether to adopt the latest firewall products from Cisco. Progent's Cisco-certified specialists can help you plan and carry out an efficient upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.
Cisco ASA firewall VPN Online Support Services
Cisco AnyConnect Engineer
Progent’s Cisco-Certified network consultants offer experienced PIX Firewall support services covering architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector threat protection, and secure access services. Ranging from compact, plug-and-play desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a healthy level of protection, speed and reliability for information environments of all sizes. PIX firewalls are build around a hardened, specially designed operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and connectivity services, including advanced application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management tools. Progent’s Cisco consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Non-stop Internet Access Consultant
Fault Tolerant BGP Consulting
Progent's Cisco-certified IT experts can show you how to build an affordable, fault tolerant Internet connection solution that can achieve non-stop Internet connectivity via a wide array of high availability Internet access products and services including high availability BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to utilize the most current technology for fault tolerant Internet connectivity to implement an affordable, completely redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet access.
Urgent Small Business Server 2003 Technical Consultant
Microsoft Small Business Server Engineers
Microsoft Small Business Server is an affordable suite of essential servers that provides the basis for a powerful but manageable information. The inter-connectivity demands of the Microsoft .NET components bundled with Small Business Server calls for a network consultant with hands-on expertise and broad experience in designing and implementing effective and comprehensive business technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This experience ensures you success in installing, administering, and troubleshooting network solutions based on the Microsoft SBS line of servers and programs.
Top Ranked SCDPM 2012 Backup and Recovery Integration Services
SCDPM 2012 Cloud Backup Online Troubleshooting
Progent's Microsoft-certified consultants can provide remote or onsite support to assist companies of any size to design, implement, manage, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from older versions of Data Protection Manager or from another backup/recovery system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed support for resolving particularly stubborn issues, or full project management services. Progent can also help you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Postini Technology Consulting Services
Reseller Postini
E-Mail Guard by Postini offers continually updated spam and virus filtering, content filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and service firm. If your organization is too small to qualify for a regular Postini license, you can still get access to Postini’s Perimeter Manager technology through Progent’s E-Mail Guard antispam and virus defense aggregation offering. Progent’s expert e-mail protection professionals can help you develop an email security plan that incorporates spam filtering and antivirus technologies and policies.
CRISC Risk Identification Computer Consulting
Urgent Risk Response Online Technical Support
Progent's disaster recovery planning and business continuity professionals can show you how to create a disaster recovery strategy in case of an IT system disaster. Progent can help you define a comprehensive disaster recovery plan that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, high-availability network architecture that takes into account availability issues covering a wide array of network technologies and procedures.
SQL Server 2019 Web Online Technical Support
SQL Server 2019 and Exchange Network Engineer
Progent's certified SQL Server 2019 experts can assist your organization to assess the business case for migrating to SQL Server 2019 and can provide rapid online or onsite access to experts in solution design and integration, software programming, database administration, and network security.
24-Hour Microsoft AD Consultants
Professionals Microsoft Active Directory
Windows Enterprise Directory requires extensive hands-on experience to configure efficiently across an enterprise. Progent’s Microsoft Premier consultants are experienced in designing, deploying, and maintaining complex Enterprise Active Directory projects. Progent’s fields of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, cleaning up legacy beta version configuration objects in online AD systems, and repair of failed installations of Active Directory and Active Directory-integrated programs.
Part-Time CIO Integration Support
Cisco and Microsoft Chief Information Officer Consulting
Progent can provide small businesses with an IT management expert who can act as a part-time CIO. This part-time CIO can offer strategic direction to help you integrate appropriate technology to improve business processes so they match more closely with your corporate goals. Your company can create and implement a well thought out information technology plan without incurring the cost of a full-time senior IT executive.
24 Hour Support Windows Server 2008 Security
Windows Server 2008 R2 Consultant
Microsoft Windows Server 2008 is an important advance in making IT networks more secure and fault tolerant, simpler to virtualize and administer, faster, and able to provide an improved platform for web publishing. Progent can help your business get the most from the improvements built into Windows Server 2008 by delivering Microsoft-certified consulting, support, training, temporary staffing, network monitoring, and security engineering expertise.
Email Black Lists Specialists
Emergency Technology Professional Email Virus Fingerprint
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide centralized management and comprehensive protection for all your email traffic. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, DLP, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.
Remote ISR Routers Consultant
IOS Software Help and Support
Cisco has designed a full array of routers including routers built to deliver the security, performance, and availability required by customers ranging from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved reliability and network uptime. Progent can show you how to choose and integrate Cisco routers to establish a reliable infrastructure for your IT system and to make it easy to expand as you support new users, start new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS platform, such as the Cisco 800 family of small business VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Series Routers.
Open Now PC Desktop Network Consult
Small Business Network Consultants Microsoft and Mac Desktop
Progent offers a wide array of affordable support services to assist your company to install, configure, troubleshoot, and administer desktop PCs and notebooks based on Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent can provide on-premises or online help for individual machines or laptops or work with you to plan and carry out a large-scale rollout of new or updated operating system platforms and business applications. Progent can also provide consultants and technicians to assist your company to plan for and complete a site move or merger organized to cause minimal interruption to your business.
Altaro VM Backup and vCenter Online Support Services
Online Support Services Altaro VM Backup with Azure
Altaro VM Backup offers small and mid-size organizations a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted environments and also enables low-cost backup to Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level restore capability for specific files and emails, extensive support for Windows Cluster Shared Volumes and for vCenter for handling large-scale deployments, and support for Volume Shadow Copy Service (VSS) to back up online virtual machines without downtime. Progent is an Altaro partner and offers a wide array of consulting services to help you to plan, install, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup software.
Emergency UNIX Professional
Solaris Specialists
Progent's Solaris platform support services offer small companies and software developers assistance with managing and supporting Sun Solaris environments that operate with Microsoft-powered networks. Progent can give your business contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience offers you an easy one-stop source to help you build and manage a protected and robust mixed-platform network and communications solution that allows Sun Solaris and Microsoft interoperability by integrating Windows with major variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Online Microsoft Project Training Services
24-7 Live Online Office 365 Training Network Architect
Progent's virtual classroom webinars provide small businesses the cost savings, convenience, and versatility of online learning and the proven training techniques of expert teachers who employ the latest technology to reproduce real-time, participatory classes. Progent offers remote training for popular desktop applications including components of Microsoft Office such as Microsoft Excel, Word, PowerPoint, and Outlook: MS Dynamics accounting and management reporting products such as Microsoft Dynamics GP; plus additional leading desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Clustered Windows Computer Consulting
Urgent Engineer Microsoft Windows Server 2003 Cluster
Progent offers Windows Cluster Server consulting to help your business implement fault-tolerant server clusters that can deliver 100% uptime. Windows cluster servers for zero-downtime networks include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster. By helping you design fault-tolerant server clustering solutions around Windows Server Cluster 2003, Progent’s Premier Windows engineers make sure that your non-stop server clusters are configured to maximize the business advantage of your information system.
Wave 2 wireless controller Support and Help
24 Hour Wave 2 wireless controller Network Consultants
Progent's Cisco-certified Wi-Fi consultants can help you to evaluate the advantages of adopting Catalyst wireless controllers to manage Wi-Fi deployments of any scale. Progent can assist you to maintain and troubleshoot your current wireless environment or help you plan and carry out a smooth transition from earlier generation wireless controllers to current models.
Support Outsourcing SQL Server Management Studio
PowerPivot for Excel Online Troubleshooting
Progent can provide the expertise of Microsoft-certified engineers as well as seasoned software developers, database administrators, project management experts, network infrastructure engineers, business continuity planning specialists, and security professionals to help your business to evaluate the likely benefits of SQL Server 2012 for your organization, install pilot systems at your site or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS solutions, and define an efficient and safe network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Consulting Exchange Server 2010 Migration
Biggest Microsoft Exchange Server Upgrade Consult
Progent's Microsoft-certified consulting engineers can help you to assess the value of Exchange 2010 for your company and can help your IT staff to plan and implement an efficient upgrade to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will offer fast return on investment by increasing your productivity, cutting the cost of equipment and support, streamlining administration, and integrating your vital communications platforms.
Windows 2000 Online Consulting
Windows 2000 Server On-site Support
Progent's certified Windows 2000 Server consultants can provide computer help and information technology consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows Server 2000 configuration, update, and troubleshooting offerings include network planning, deployment, project management, local and off-site support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.
GIAC Security Audit Consultant Services
Biggest GIAC Security and Compliance Test Consultants
GIAC was established in 1999 to certify the knowledge of network security professionals. GIAC accreditations are acknowledged by companies and government organizations around the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer help with all of the network security capabilities covered under GIAC certification including evaluating infrastructure vulnerability, security incident management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Windows and UNIX Consulting
UNIX, Windows Professional
Progent's UNIX family consulting services provide small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with a convenient single source to show you how to build and manage a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Select Topic: