Broomfield At Home Workforce Integration Consulting and Support
Solution Planning, Setup, Administration and Troubleshooting Consulting Services
Expanding your telecommuter workforce can have a major effect on network infrastructure, security/compliance, and company processes. Progent has 20 years of experience helping SMBs to design, configure, administer, optimize, and debug IT networks that support a remote workforce. Progent can assist your Broomfield organization to pick the right tools and adhere to best practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and returns maximum business value. Progent can provide services that go from on demand expertise for helping you over occasional IT roadblocks to comprehensive project management to help you carry out mission-critical initiatives.
Progent can assist Broomfield, Colorado companies to succeed with any aspect of building a high-performing remote work ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, data security, backup/restore solutions, and unified management.
Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure needed to support a remote workforce can be particularly challenging if you have to manage a combination of worker-owned equipment such as PCs and notebooks, Internet routers, and Wi-Fi APs from an assortment of manufacturers and with a mix of operating systems and firmware releases. Progent's experience delivering remote support for both legacy as well as modern technologies in virtual office venues allows you to make efficient use of your existing infrastructure and provides you with ready access to expertise for making essential updates. Support services offered by Progent to help you to implement a high-functioning work-at-home infrastructure include:
- VPN connectivity allows you to establish a secure tunnel for authenticated at-home employees to access IT assets located at your corporate data center or in the cloud. Progent can assist you to deploy and manage VPN access between your at-home workforce and your key network resources by providing remote VPN integration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can assist your telecommuters to set up Cisco's AnyConnect software to provide secure VPN tunneling for a wide range of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products allow a telecommuter to see and interact with a remote PC's desktop. This technology gives IT managers more control over the computing ecosystem of at-home employees and ensures them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach at-home computer networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewall services. Progent offers top-tier online support for deploying home routers from a variety of manufacturers. See router configuration services from Cisco-certified experts.
- Home Wireless networks, typically supporting an entire household and visitors, are frequently utilized by at-home employees to access their router for work. This can cause throughput as well as cybersecurity problems. Progent can help businesses to mitigate these issues by providing expertise that include Aironet integration expertise, Cisco Meraki wireless installation expertise, and Ubiquiti Unifi WiFi AP setup help.
- Internet connectivity methods impact the speed and reliability of connections between telecommuters and the corporate data center. Line-of-business applications may demand backup Internet access in the event the normal connection fails. Progent can provide expertise for identifying service providers, picking appropriate service packages, and configuring redundant Internet access. See Internet access integration services.
VoIP Integration for an At-Home Workforce
Extending the business PBX environment to include teleworkers is critical to maintaining an effective work-at-home solution. A variety of cloud-centric digital PBX platforms are used by small and mid-size businesses to support teleworkers. Many larger organizations depend on Cisco's modern or legacy platforms for IP voice management. Progent can help organizations of all sizes to design or maintain a telecommuter IP voice service that delivers the versatility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to assist businesses tune their current Cisco VoIP systems to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia apps used across the network. Unified Communications Manager manages additional combined media services like unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's CUCM support, see Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can help you to support your current CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP products, visit CallManager consulting.
- Cisco IP Gateways provide connectivity with PSTN networks and with users working beyond the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN architecture to work with these solutions and provide online integration and troubleshooting services.
Video Conferencing for an At-Home Workforce
A broad selection of video conferencing platforms from major vendors enable online discussions, video and voice conferencing, chat sessions, and content sharing for both local users and at-home workers. Many companies utilize multiple products to meet the needs of their different partners and customers. Progent can help your organization to manage your existing conferencing environment and optimize the productivity of your remote employees.
- Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, IM, voice and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can assist you to set up and manage Skype for Business client software to accommodate your at-home workforce. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone platform for compatible iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 concurrent users for video calls. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex services include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. For details about Progent's support expertise for Cisco Webex as well as for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and content with capabilities such as video calling, persistent chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and help your business to tune your network architecture to host them.
Microsoft Integrated Collaboration Platforms for Telecommuters
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Microsoft Office and Microsoft 365 families, offering a rich environment of applications that deliver a cohesive user experience for sharing data and ideas throughout a corporate network and on a wide selection of endpoint devices. Progent has provided online consulting support for SharePoint and Exchange Server since their initial publication and can assist your company to deploy these critical collaboration products to optimize the productivity of your remote workforce.
SharePoint utilizes web sites to promote collaboration and knowledge sharing by offering policy-based delivery of content, workflow, and utilities for looking through enterprise-wide information silos. SharePoint allows you to build secure portals that allows at-home workers to see and update aggregated business intelligence via Wikis, Blogs, social web sites, and Web Parts (Widgets). For information about Progent's SharePoint expertise, refer to SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting expertise, see planning and configuration expertise for Microsoft Exchange.
OneDrive is Microsoft's collaborative cloud-based storage service, comparable to GoogleDrive. Remote workers can save files to the OneDrive service, and colleagues anywhere can share them securely through a web browser. Provided with Office and Microsoft 365, OneDrive allows at-home employees to co-edit files. Edits made offline are automatically uploaded when you go back online. To find out about Progent's expertise for Microsoft OneDrive, visit Onedrive integration consulting.
Public Cloud Integration Services for Remote Workers
Progent offers affordable online support for helping organizations to build, maintain and optimize cohesive hybrid network models that include internal data centers, telecommuters, branches, plus cloud services. Progent offers top-tier consultant for all modes of public cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help remote workers fix problems with public cloud access, identity, and cybersecurity.
Microsoft Azure is a popular platform for cloud software and services that enables you to utilize infrastructure, servers, and key applications running on Microsoft's massive cloud. Azure offers over 100 services services such as hosting for Windows and Linux-based VMs, scalable cloud storage, messaging, app development with Visual Studio, and data protection. Progent can assist you to deploy VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity management with Azure Active Directory, and design data backup and recovery systems with Azure Backup. Progent's cloud experts can also show you how to create protected access to Azure services for telecommuters by setting up and debugging firewalls and VPN tunnels. For details about Progent's consulting services for Microsoft Azure, go to Microsoft Azure consulting services.
Microsoft 365, previously called Office 365, is Microsoft's growing family of business productivity software and cloud-based services available on a subscription basis. Office applications and cloud services are provided in a selection of bundles designed for customers ranging from individuals and households to large enterprises. Progent offers quick and affordable online access to consultants knowledgeable about Microsoft 365-compatible devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can assist your business to assess the various subscription bundles offered with Microsoft 365 and deploy 365 applications for your teleworkers in a way that delivers top business value. To find out about Progent's expertise for Microsoft 365, see Microsoft 365 integration services.
Exchange Online is among the most popular applications in the Microsoft 365 product line. Exchange Online offers the advantages of reduced spending for data center infrastructure, simplified management, dynamic scaling, high availability, and additional advantages inherent with public clouds. Microsoft has engineered Microsoft 365 Exchange Online to operate seamlessly with local Exchange environments, enabling you to create hybrid cloud/onsite information systems. Progent's Exchange experts are available for as-needed assistance to get you past tough IT bottlenecks and can also provide comprehensive project management services to ensure your telecommuters have convenient and secure access to your Microsoft 365 Exchange Online environment. To find out Progent's consulting services for Microsoft 365 Exchange Online, refer to Microsoft 365 Exchange Online integration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing arena and is the industry's top source of cloud services. Progent can provide quick and economical online contact with cloud connectivity experts who can help your business to design, implement, maintain, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud services with local data centers and with other public clouds such as Azure. Progent also can provide access to Cisco-certified CCIE networking experts to assist you to build a high-availability network model so your users have a consistent computing experience regardless of whether they are working from your main office, a branch office, at home, or on the road. For information about Progent's expertise for Amazon AWS, refer to Amazon AWS consulting services.
Google Cloud is a popular collection of public cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can assist your organization to scale your existing IT assets with the Google Cloud, and Progent's database consultants can show you how to make your critical apps cloud friendly so your at-home workers can take full advantage of Google Cloud Platform services. Progent's consultants can assist your organization to set up virtual machines on Google Cloud Compute Engine, plan an efficient storage system with Google Cloud Storage, and streamline identity management for telecommuters with Google Cloud Identity services. Progent's consultants can also help your organization to utilize GCP's unified management tools to control and track your Google Cloud ecosystem. For information, refer to Google Cloud Platform (GCP) integration expertise.
Help Desk Call Center Support for Telecommuters
An emergency, company-wide changeover to a from-home business model, which could be activated by a pandemic or as part of a disaster recovery/business continuity preparedness plan, can overstretch even a high-performing internal Help Desk. Progent's Call Center services allow organizations to outsource or augment their Help Desk Call Center by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Help Desk Call Center support services leverage Progent's nationwide team of remote technical support experts combined with world-class trouble ticketing and follow-up technology to provide an affordable, modern Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of online Level 1 desktop technical support from help requests through ticket generation, desktop sharing, problem resolution, and reporting. A browser-based User's Service Portal allows teleworkers to track or revise the status of their active tickets, add information, and append screenshots and attachments. Desktop support services are provided at a substantial price reduction off Progent's ordinary Level 1 desktop service charges, and Progent offers optional fast escalation to Level 2 and Level 3 support experts to deal with complex problems. For details, visit Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Help Desk Call Center Augmentation Service allows your business to supplement your existing Help Desk staff by sharing responsibilities for Support Desk support transparently between your in-house IT support personnel and Progent's extensive roster of PC support technicians and subject matter specialists. Progent's shared Help Desk Call Center service is based on a collaborative support model utilizing the leading professional services automation platform for managing service requests and ticketing, assigning responsibility, tracking progress, and producing reports. For information about how Progent's Support Desk Augmentation Services can help your business to deliver best-in-class technical support to your at-home employees, see Progent's Call Center supplementation Services.
Security for At-Home Workers
Work-from-Home (WFH) employees typically utilize their own computers and usually work in a poorly secured physical space. This increases their vulnerability to cyber threats and calls for careful deployment of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, thorough end-user education, and the creation of policies built on best practices. Progent's seasoned team of data security support experts can help your business to design, implement and maintain a compliant security solution that guards critical information resources in environments that include remote workers.
Firewalls enable companies to build a network environment that can be safely accessed by local users and by an at-home workforce, mobile users, vendors, customers, and the public. Next-generation firewall appliances permit you to configure and manage appropriate access rights to different classes of users and to scale your network and adjust your security profile as your company evolves and as network attacks grow more complex. Progent supports both new and legacy security appliances from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall integration expertise, see firewall configuration and support expertise.
Remote Endpoint Security Monitoring makes it easy to watch over the various computers utilized by remote workers and either reject or identify and mitigate the latest cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint agent is put on every protected endpoint device, watching all activity and using advanced machine learning from SentinelOne to identify zero-day attacks at inception. When an attack is discovered, ProSight ASM instantly isolates the impacted endpoint device from the network to quarantine the threat. Because the ProSight Active Security Monitoring software agent is self-contained, endpoint devices remain secure even when they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To find out more about ProSight Active Security Monitoring, visit remote endpoint security monitoring for remote workers.
Progent's Duo authentication services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables single-tap identity confirmation with iOS, Android, and other out-of-band devices. With Duo 2FA, when you log into a protected application and enter your password you are asked to confirm who you are on a device that only you have and that uses a separate network channel. A wide selection of out-of-band devices can be utilized as this added form of ID validation including a smartphone or watch, a hardware/software token, a landline phone, etc. You may designate multiple verification devices. For more information about ProSight Duo identity validation services, visit Duo MFA two-factor authentication (2FA) services for telecommuters.
Security Audits can evaluate the vulnerability of your information system to all classes of outside and local security attacks for a network that includes an at-home workforce. Progent can run online, automated security inventory software for rapidly and affordably detecting a broad range of security weaknesses that can be found over the Internet. Progent's endpoint security assessment consulting services, which can be managed by network security professionals with advanced credentials such as CISA, ISSAP, and GIAC, can help you to audit your workflows and governance policies and review your network infrastructure to allow you to design top-level protection for your telecommuters.
Download White Paper: Securing a Work-From-Home Environment
To read or download a white paper describing critical areas to concentrate on for securing a network that supports work-from-home staff, click:
Protecting a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Remote Workers
The field of Data Protection involves backing up and recovering vital information in order to avoid data loss and minimize restoration time in the event of storage failures due to hardware breakdowns, programming glitches, operator mistakes, malware, or other causes. Dependable data protection solutions can be especially challenging to design and manage in hybrid networks that combine private data centers, cloud resources, and at-home workers.
- Backup/Recovery strategies for remote workers must cover multiple kinds of user-owned endpoints. Progent can provide quick online access to experts familiar with a wide range of products for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, iPads and handhelds. Leading backup/recovery products supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect data distributed throughout a hybrid network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud-based storage and includes granular restore and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans typically anticipate circumstances that require a rapid switch to telecommuting. Progent's expert disaster recovery preparedness experts and business continuity planning specialists can help you to produce, document and validate a DR/BC strategy that includes the process of moving to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has renamed and reshuffled its endpoint management products under the name Endpoint Manager, which includes Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing onsite endpoints. Endpoint Manager features a unified environment for safeguarding critical information by controlling on-premises, mobile, and at-home endpoints.
Intune
Intune is part of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing mobile computers and software. Managed endpoint devices can be user owned or business owned. Network admins managing the enrolled endpoint computers of telecommuters can utilize Intune to deploy and authenticate apps on managed devices, push patches and certificates, set up rules for accessing data and resources, manage passwords, establish VPN connections, control how home-based workers share data, set up threat protection, ensure compliance, and delete sensitive information from lost, stolen or decommissioned devices. Microsoft Intune runs with iOS, Android, Windows, and macOS/OS X endpoints. To find out about Microsoft Intune and to find out how Progent can assist you to use this platform to administer the devices of your telecommuters, refer to Intune remote endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management product that allows network managers to keep offsite endpoints current and protected. Workspace ONE uses VMware AirWatch for centralized endpoint management along with VMware's Horizon virtual software delivery platform for authorization control, application management, and setup management of endpoint computers. Workspace ONE operates with endpoints based on Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site deployment through a perpetual license. Top capabilities of Workspace ONE include fast over-the-air provisioning of new laptops, quick onboarding of new employees, policy set up and enforcement for all classes of devices, aggregated reporting and analytics, an email encryption gateway, and integration with Microsoft applications and cloud products. To learn about Progent's expertise for VMware Workspace ONE, go to VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Broomfield, Colorado company, phone
An index of content::
CCSA Small Business IT Outsourcing Services
Network Service Apple Certified Desktop Technician (ACDT)
Progent offers clients access to consultants who have been awarded some of the IT industry's most prestigious certifications. Progent believes that clients deserve to know that their IT support consultants have formal testing plus extensive real-world field experience so that Progent's clients can engage Progent's service with confidence. Often, vendor credentials such as the Cisco Certified Internetwork Experts brings privileges for significantly superior vendor help than is offered to non-certified service providers, enabling Progent to deliver clients a higher level of computer service. In addition, major certifications such as CISM or CISSP for IT security can aid corporate customers to show compliance with regulatory demands by engaging the assistance of recognized industry experts.
Project Server Programming Firms
Emergency Microsoft Project Server Workflow Education
Progent's Microsoft engineers can provide advanced expertise in implementing, managing and debugging all versions of Microsoft Project Server and can deliver a broad variety of cost-effective online consulting services based on proven best practices to help organizations of any size to receive all the advantages of this leading project management solution. Consulting support available from Progent include system design, software configuration and migration, strategies for safe collaboration among local and remote or mobile users, network infrastructure optimization, and customized online training.
24x7 CompTIA Network+ Online Consulting
CISA Computer Consultancy Services
Progent provides clients access to consultants who have been awarded some of the IT industry's most prized credentials. Progent thinks that clients have the right to be sure that their computer support providers have accredited testing plus extensive real-world experience so that Progent's customers can engage Progent's support with confidence. Often, vendor certifications such as the Cisco Certified Internetwork Experts confers priority for significantly better vendor support than is offered to non-certified service providers, enabling Progent to deliver customers a better level of IT support. In other cases, recognized certifications such as CISSP or ISSEP for IT security can aid corporate clients to show compliance with regulatory requirements by using the assistance of recognized industry experts.
Specialist Mac Technical Support
24/7 Mac Remote Professionals
Progent offers national online phone support and consulting services for companies who run Apple Mac networks or whose information systems feature a mix of Mac with Microsoft technology. Progent's engineers offer Apple macOS and Mac OS X users a variety of services including desktop assistance, upgrading to the latest edition of Mac OS X from legacy editions of Mac, plus help with Apple macOS and Mac OS X applications. Progent can also help your business with iPhone and Apple iPad integration and management, or moving to iCloud services. Remote technical support offers optimum leverage for your information technology budget by extending user efficiency and shortening the hours charged for computer repair services. Sophisticated remote support technology and skilled service specialists and consultants combine to enable Progent to handle the majority of network issues without squandering time and expense by going to your location. In most of cases your network issues can be dealt with over the phone or through a combination of telephone help and remote access. Progent can offer the services of Cisco certified CCIE network engineers and CISM and CISSP premier security professionals to help with the most difficult network problems.
Cisco VoIP Technology Consulting
Online Cisco Certified CCIE Administration
Progent can provide rapid remote access to Cisco-certified CCIE networking consultants. Progent's CCIE engineers can link to your network using powerful remote support utilities to deliver quick and affordable troubleshooting and remediation of critical network issues.
Technical Consulting Smartphone Synchronization
Telecommuting Tech Services
Progent's remote access and smartphone synchronization experts can help you to plan and deploy connectivity solutions for remote desktops, laptops, and wireless handhelds so they work seamlessly with your IT network, enabling your business to optimize the productivity of your remote workers.
Helpdesk for at Home Workforce Remote Support Services
Offsite Workforce Remote Technical Support
Progent has two decades of background assisting small and mid-size businesses to plan, implement, tune, manage, and troubleshoot IT networks that support teleworkers.
Programming Company Amazon EC2 VPN
Microsoft and Cisco Certified Expert Amazon Web Services integration Programming Companies
Progent can provide cost-effective remote consulting to assist companies to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist you with every phase of Amazon AWS integration including needs analysis, preparedness assessment, system design, testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewall configuration and VPN access and can help you deploy cloud-based or hybrid cloud environments that efficiently incorporate Amazon AWS resources. Progent can provide occasional expertise to assist you to resolve technical roadblocks or Progent can deliver comprehensive project management outsourcing to help you migrate to the Amazon AWS cloud on schedule and within budget.
Windows Server Essentials and SQL Server Technology Professional
Consult Windows Server Essentials
Progent's Microsoft-certified consultants can provide budget-friendly online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent offers comprehensive project management support so you can design and carry out an efficient move from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
XenMotion Engineers
Xen Hypervisor Online Help
Progent's Citrix-authorized engineers can help your company to evaluate the strategic advantages of XenServer as well as additional Citrix products, and can assist your IT organization to design, test, execute, troubleshoot, and support a Citrix XenServer installation. Progent can in addition assess your current XenServer environment and help you to optimize consolidation, responsiveness, protection, uptime, and disaster recovery.
Cisco Hybrid Network Management Solutions Solution Provider
Top Cisco Meraki Dashboard Cloud Management IT Outsourcing Company
Progent's Cisco-Premier network management consultants can help you to use Cisco's network management utilities alongside a variety of specialized third-party applications to create a complete network management solution in order to keep your network operating reliably, conserve limited resources, protect your data, recover quickly from hardware breakdown or malicious assaults, and allow you to add or repurpose network resources intelligently and economically as your business grows.
SCVMM 2012 Hyper-V Clusters Information Technology Consulting
SCVMM 2012 Live Migration On-site Support
Progent's Microsoft-certified consultants can assist organizations of all sizes to follow best practices to configure SCVMM 2012 hosts, networking, storage, and libraries; design, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help your company to upgrade from an older edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can assist you to enhance and troubleshoot your existing SCVMM 2012 environment to make sure you get maximum return on investment.
Tracking Service Costs Integration Services
Microsoft Certified Partner Tracking Service Costs Online Support
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all delivered support activities. Unlike some independent consultants or local support firms who provide scant documentation or specifics of tasks performed, every service delivered by Progent is tracked by full documentation. Every Progent consultant has use of the support reports sent by every consultant to each client. The practice of documenting and archiving support records results in more efficient service and eliminates a variety of typical misfortunes such as when a service customer is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
Offsite Workers Infrastructure Online Support
24 Hour Offsite Employees Infrastructure Online Consulting
Progent can help small and medium-size companies to plan, implement and debug the infrastructure needed to support at-home workers.
CISSP Certified Security Firm
Cryptography Cybersecurity Contractors
For small and midsize organizations, computer security and information assurance and compliance is excessively complicated to stay ahead of yet too risky to ignore. The world's largest institutions have been breached, and the leading cloud services have occasionally been knocked out. It seems as though there's no place to run. Progent has made it economical for smaller companies to carry out critical security tasks successfully by providing the benefit of billable time to the closest minute without any minimum charge for remote support. This means you have the help of a world-class computer consultant to provide just the knowledge you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist your business with any level of system security including security audits, malware defense and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and creating a complete security strategy.
24x7 Information Technology Consulting Microsoft GP/Great Plains
Technology Consulting Services Dynamics GP/Great Plains
Microsoft Dynamics GP/Great Plains can help you grow and control your business more efficiently by offering deep availability of decision-driving information and a fast return on investment. Microsoft Dynamics GP/Great Plains confers major productivity benefits including its ability to extend the presence of your company, handle your financials, automate financial operations, standardize procedures across your business, refine inventory control, enhance order accuracy, grow revenue and minimize lead-time, and increase cash flow. Progent can help you configure and manage a reliable, safe server and communications foundation to support Great Plains, and can offer experienced Dynamics GP support professionals to make sure you derive all the advantages of your Microsoft Dynamics GP/Great Plains software.
Top Quality Internet Access Consultant Services
Internet Connection Consultancy
Progent can provide the cost-effective support of online Internet connectivity experts to assist your organization to evaluate or enhance your ISP services so your Internet access solution meets your business requirements. Support services provided by Progent's engineers include assessment of your existing bandwidth utilization, vendor and plan comparison and selection, network provisioning, and managing a smooth move to a new carrier and/or service plan. Network provisioning can include enhancing existing routers and deploying new ones, implementing firewalls, and designing fault-tolerant BGP architectures.
Consulting Ryuk ransomware recovery
Ryuk ransomware recovery Professional
Progent's ransomware experts can help your business to assess your ransomware vulnerability, remotely monitor and protect your IT environment, help with settlement negotiations with a threat actor, and reconstruct an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
ProSight ASM Endpoint Protection Consult
After Hours Computer Consultant Computer Virus Forensics
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior machine learning tools by SentinelOne to guard endpoints and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to automate the complete malware attack lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats.
Professionals ransomware virus recovery
Spora ransomware recovery Consulting
Progent's ransomware experts can help your business to evaluate your ransomware defenses, monitor and guard your network, help with negotiating a settlement with a threat actor, and reconstruct a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Google Cloud Security Specialists
24-7 Google Cloud VM Services
Progent offers affordable online and on-premises support to help organizations to move any portion of their critical IT infrastructure to Google Cloud Platform services. This can save time and equipment costs and allow access to Google's state-of-the-art machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Private Cloud Hosting for Virtual Data Centers Specialist
24-Hour Private Cloud Hosting for Virtual Data Centers Consultants
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small company's servers in a solution that gives the highest degree of availability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting services are based upon proven virtualization architectures that allow small companies with mixed- platform IT systems to economize significantly on the costs of capital equipment, system support, and network management while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.
Top Rated Hornetsecurity Altaro 365 Total SharePoint Backup Information Technology Consulting
Hornetsecurity Altaro 365 Total Backup Computer Engineer
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
Hyper-V 3.0 Virtual Network Consulting
Expert Microsoft Certified Windows Server 2012 R2 Hyper-V Remote Technical Support
Widows Server 2012 R2 Hyper-V advances the power of virtualization in key areas such as secure multitenancy, agile network infrastructure, cloud readiness, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your company to benefit from Hyper-V to install and manage virtual servers to cut network expenses and enhance availability.
Outlook Systems Support
Mail Computer Network Specialists
Progent's Microsoft-certified experts have two decades of experience providing e-mail and integrated telecommunications/email solutions for companies. Progent provides affordable Microsoft Exchange Server consulting services to enhance email security and virus defense, provide fault tolerant email, and facilitate remote and mobile email access. Progent's Microsoft Exchange consulting and support offerings can assist you in designing and deploying a Microsoft Exchange update or a migration from a legacy SMPT system or outdated Microsoft Email product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Technical Consultant macOS Connectivity
OS X RAID Support and Help
Progent's Apple Mac networking engineers can assist you with a broad array of network infrastructure issues including system architecture, remote and mobile access, internetwork communication, protection, and new technologies including VoIP and high-speed wireless networking. For business networks built solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent has the experience and size to handle the complexity of designing, integrating, and supporting a network infrastructure that is reliable, secure, productive and aligned with your corporate goals. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Apple's Xsan SAN solution. Progent can also provide certified professionals to help you with Cisco routers and switches.
Java Development Firms
Business Software Integration
For assistance creating, enhancing, or repairing applications for Microsoft Windows, any version of Linux, or the Web, Progent's expert team of programmers, database architects, and software project managers can ensure you get the job done on schedule and within your budget. Progent's experienced software programmers offer affordable and efficient remote help for projects as small as creating VBA macros for Office Excel or as challenging as rolling out mission-critical database applications built on Microsoft SQL Server or MySQL.
System Center 2016 Disaster Recovery Computer Consultant
System Center 2016 Computer Consultant
Progent has over two decades of experience deploying, and supporting the core components included with System Center and can assist you to plan, install, maintain, and fix your Microsoft System Center 2012 R2 solution to maximize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent can assist you to upgrade to the latest version of System Center from an older one or from another datacenter management solution to deliver the benefits of best-in-class deployment, automation, security, plus datacenter and application availability and performance monitoring.
Setup and Support Wi-Fi Site Survey
Remote Wireless Site Survey On-site Technical Support
Progent's wireless site survey services help you to plan, install and troubleshoot a Wi-Fi LAN customized for your environment, offering your business a wireless solution that delivers the reception, performance, capacity, data protection, and roaming ability your company requires.
24x7 Dynamics GP Software Development Integration
Application Consultant Microsoft Dynamics GP
Progent's expert application designers and programmers can help your business to build enhancements to Microsoft GP that support the special needs of your organization while retaining the benefits of seamless Windows integration. Progent can also offer help with a variety of development technologies that can be used to create integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
24/7 Meraki Switch Support Outsourcing
Support and Integration Meraki and Nexus Switch
Cisco's Meraki MS family of switches are designed for environments ranging from branch offices to campuses. Progent's Cisco-certified consultants can provide affordable online expertise to assist you to plan and implement a productive network solution that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, define policies to maintain security and compliance, develop and test a disaster recovery plan, and troubleshoot issues related to any facet of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a cohesive networking solution.
Consultant Services Hybrid cloud solutions
Consulting Amazon AWS hybrid cloud solutions
Progent can help you to plan and manage hybrid environments that can include Windows and Linux systems and apps in both cloud-centric solutions or in hybrid network models that utilize on-premises resources as well as one or more cloud services. To assist you to integrate public cloud services with physical datacenters, Progent can provide a variety of public cloud migration services that include Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of background providing high-level consulting services online, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
SSL certificate management Consultant Services
Specialists certificate expiration management
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect data related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require when you need it.
Award Winning Intune Company Portal Consulting
Microsoft Enterprise Mobility Suite Specialists
Progent's Microsoft-certified Intune consultants can help your organization to assess the strategic case for adopting Microsoft Intune for configuring and managing your mobile devices including notebooks, phones, and tablets powered by Windows, iOS, and Google Android. Progent can assist your company to define security policies, plan and deploy pilot environments to confirm the appropriateness of Microsoft Intune for your network, install Intune throughout your IT ecosystem, combine Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Microsoft Intune deployment.
WatchGuard Firebox Firewall Security Audit Services
Consulting Services WatchGuard Firebox M4600 Firewall
Progent offers support services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and maintain a WatchGuard Firewall appliance that aligns with your security requirements and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate efficiently to modern WatchGuard firewall solutions.
Setup and Support Windows Server 2022 PowerShell
Windows Server 2022 Hybrid Integration Integration Support
Progent's certified Windows Server 2022 experts can assist your organization to plan and implement an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
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