Broomfield At Home Workers Connectivity Consulting Company
System Design, Setup, Administration and Call Center Consulting Services
Expanding your telecommuter workforce can have a significant impact on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of background helping SMBs to design, configure, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Broomfield organization to pick the appropriate tools and follow leading practices in creating and operating a secure virtual ecosystem for telecommuters that facilitates collaboration and delivers top value. Progent can provide support services ranging from on demand expertise for helping you over occasional IT roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Broomfield, Colorado companies to succeed with any facet of building a high-performing work-at-home environment by providing network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk outsourcing, security and compliance, data protection solutions, and unified management.
Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure needed for an at-home workforce can be particularly challenging if you must manage a combination of personal hardware like PCs and notebooks, routers, and Wi-Fi APs from various manufacturers and with a variety of OS software and firmware releases. Progent's experience providing online support for both outdated as well as modern IT products in virtual office venues allows you to make efficient use of your available infrastructure and provides you with ready access to expertise for making essential upgrades. Support services available from Progent to help you to implement a high-functioning work-at-home infrastructure include:
- VPN technology makes it possible to establish a secure connection for authenticated remote employees to use IT assets situated at your company datacenter or in a public cloud. Progent can assist your company to configure and maintain VPN access between your at-home workforce and your key network resources by providing online VPN integration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your at-home workers to utilize Cisco's popular AnyConnect client software to provide secure VPN tunneling for a broad selection of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable a teleworker to see and interact with a data center PC's desktop. This provides network managers more control over the digital environment of telecommuters and ensures them a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach home computer networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewall services. Progent can provide expert online consulting for setting up routers from all major vendors. See router integration support from Cisco-certified consultants.
- Home Wi-Fi networks, often shared by an entire household and guests, are commonly used by at-home employees to access their Internet router for work. This can create performance as well as cybersecurity problems. Progent can help businesses to mitigate these issues by providing services like Aironet integration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi access point setup help.
- Internet connectivity solutions affect the performance and availability of connections between telecommuters and the corporate network. Mission-critical applications might demand redundant Internet connections in case the primary connection fails. Progent offers expertise for picking Internet service providers, picking sensible service packages, and setting up high-availability Internet access. See Internet connectivity integration services.
VoIP Solutions for Teleworkers
Extending the company PBX environment to include teleworkers is critical to maintaining an effective at-home workforce. A variety of cloud-centric digital PBX platforms are popular with small and mid-size businesses to support teleworkers. Many enterprises rely on Cisco's modern or older platforms for VoIP management. Progent can help businesses of any size to plan or tune a telecommuter IP voice service that delivers the flexibility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to help businesses optimize their current Cisco IP voice systems to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends high-end telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed throughout the network. CUCM manages additional mixed media services like messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager support, see Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help you to maintain your current CallManager deployment or migrate efficiently to Cisco's current IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP products, visit CallManager consulting.
- Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network infrastructure to work with these solutions and deliver on-demand deployment and troubleshooting expertise.
Video Conferencing for At-Home Workers
A broad selection of voice/video conferencing platforms from major vendors support virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both local users and at-home workers. Many companies use a mix of products to accommodate their various partners and customers. Progent can help you to maintain your existing conferencing environment and optimize the engagement of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications product that enables presence, instant messaging, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can assist your company to set up and maintain Skype for Business clients to support your remote workforce. For details about Progent's consulting services for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 concurrent users for video sessions. To learn more about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for training. To learn more about Progent's support expertise for Cisco Webex as well as for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and content with features that include IP voice and video calling, threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Office 365 apps, see Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these products and help you to tune your network infrastructure to run them.
Microsoft Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suites, offering a rich ecosystem of applications that deliver a consistent user interface for sharing data and ideas throughout a corporate network and on a broad selection of endpoint devices. Progent has provided remote consulting support for SharePoint and Exchange since their original publication and can help your company to configure these critical collaboration products to maximize the productivity of your at-home workforce.
SharePoint utilizes web entities to enable collaboration and information sharing by offering policy-based access to content, workflow, and utilities for searching through company-wide business data. SharePoint permits you to create secure portals that permits remote workforce to view and update aggregated business intelligence via Intranets (Wikis), Blogs, social networking sites, and Web Parts (Widgets). For details about Progent's SharePoint support services, refer to SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange support services, visit integration expertise for Microsoft Exchange Server.
OneDrive is Microsoft’s collaborative cloud-based storage service, comparable to GoogleDrive. At-home users can save files to the OneDrive service, and co-workers can retrieve them securely via a web browser. Provided with Microsoft 365, OneDrive allows at-home employees to co-edit files. Edits created offline are uploaded when you go back online. To learn about Progent's expertise for Microsoft OneDrive, refer to Microsoft Onedrive integration experts.
Cloud Integration Services for Teleworkers
Progent offers advanced remote support for helping businesses to build, maintain and optimize integrated network models that incorporate internal data centers, remote workers, branches, plus cloud resources. Progent can provide expertise for all modes of cloud service including Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help telecommuters fix problems with cloud access, identity, and security.
Azure is a popular platform for public cloud software and services that enables you to utilize infrastructure, virtual servers, and critical apps hosted on Microsoft's massive cloud. Microsoft Azure offers more than one hundred cloud-based services including the ability to host Windows and Linux-based virtual machines, scalable cloud storage, email and messaging, app development with Visual Studio, and backup/restore. Progent can assist your organization to set up VMs on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity management with Azure AD, and design backup and recovery systems with Azure Backup. Progent's cloud experts can also show you how to create secure connections to Azure services for teleworkers by configuring and debugging firewall appliances and VPN tunnels. To find out about Progent's expertise for Microsoft Azure, visit Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's popular suite of business productivity software and cloud-based services offered by subscription. Office applications and services are provided in a selection of plans intended for customers ranging from students and households to large corporations. Progent can provide fast and affordable remote contact with experts familiar with Microsoft 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android technology. Progent can assist you to evaluate the various subscription plans available for Microsoft 365 and deploy 365 applications for your remote workers in a way that delivers maximum business value. To learn about Progent's consulting expertise for Microsoft Office 365, see Microsoft 365 consulting support.
Office 365 Exchange Online is one of the most popular applications in Azure-hosted Microsoft 365 product line. Microsoft 365 Exchange Online offers the advantages of reduced spending for data center infrastructure, easier management, on-demand scaling, high availability, and other advantages inherent with public clouds. Microsoft has designed Office 365 Exchange Online to operate transparently with local deployments of Exchange, enabling customers to build hybrid cloud/onsite information systems. Progent's certified Exchange experts can provide as-needed assistance to guide you past tough technical bottlenecks and can also provide comprehensive project management services to make sure your remote workers have convenient and safe access to your Office 365 Exchange Online deployment. For details Progent's expertise for Microsoft 365 Exchange Online, go to Office 365 Exchange Online configuration and support expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing arena and is the industry's leading source of cloud services. Progent offers fast and affordable online access to cloud connectivity consultants who can assist your business to design, deploy, maintain, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud-based services with local resources and with other popular cloud platforms like Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to assist your company to build a high-availability network architecture so your employees have a productive computing experience whether they are working from your headquarters, a remote branch, from home, or on the move. For details about Progent's consulting services for Amazon AWS, refer to Amazon AWS integration services.
Google Cloud (GCP) is a leading collection of cloud computing services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can assist your business to scale your current IT assets with the Google Cloud, and Progent's DBA experts can show you how to make your critical applications cloud ready so your at-home workers can benefit fully from Google Cloud services. Progent can help you to set up virtual machines on Google Cloud Compute Engine, design an efficient storage solution with Google Cloud Storage, and streamline identity management for at-home workers with Google Cloud Identity. Progent's consultants can also help you to use GCP's management tools to administer and monitor your GCP environment. To learn, visit Google Cloud Platform (GCP) consulting expertise.
Help Desk Call Center Support for At-Home Workers
A fast, organization-wide changeover to a teleworker workforce, which could be motivated by a pandemic or as a component of a disaster recovery process, can overstretch even a well-staffed internal Help Desk. Progent's Call Center services allow organizations to outsource or expand their Call Desk with Progent's online Technical Response Center services.
- Progent's Standard Call Desk support services utilize Progent's nationwide team of remote technical support experts combined with enterprise-class trouble ticketing and tracking technology to offer an economical, state-of-the-art Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of online Level 1 PC support from initial service requests to ticket creation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows from-home workers to check or edit their active tickets, add details, and upload screenshots and relevant files. Technical support services are provided at a substantial discount off Progent's ordinary Level 1 desktop service charges, and Progent offers optional rapid hand-off to Level 2 and Level 3 IT specialists to deal with advanced problems. For details, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Help Desk Call Center Augmentation Service enables your business to supplement your existing Support Desk staff by splitting responsibilities for Help Desk Call Center support transparently between your regular IT support staff and Progent's extensive pool of PC support engineers and subject matter specialists. Progent's shared Support Desk service uses a collaborative support model utilizing the leading professional services automation platform for managing service requests and trouble tickets, assigning ownership, monitoring progress, and producing reports. To find out how Progent's Call Center Supplementation Services can help your company to provide best-in-class IT support to your telecommuters, visit Progent's Call Desk augmentation Services.
Security for Remote Workers
Remote workers commonly run their own equipment and work in a physically unsecured area. This increases their vulnerability to cyber threats and demands judicious use of firewalls, remote monitoring, and the creation of security policies that adhere to best practices. Progent's veteran team of certified cybersecurity experts can help your organization to design, implement and administer a modern security solution that protects vital information in IT networks that incorporate at-home workers.
- Firewalls allow you to create a network environment that can be safely accessed by on-premises users and by teleworkers, mobile employees, vendors, clients, and other stakeholders. Next-generation firewall devices permit you to configure and control appropriate permissions to various groups of users and to expand your IT network and modify your security as your company evolves and as network attacks become more sophisticated. Progent supports both current and older firewall appliances from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall configuration services, visit firewall integration and support expertise.
- Remote Endpoint Security Monitoring makes it easy to track the disparate computers utilized by at-home workers and either block or spot and mitigate the latest threats like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is put on every secured endpoint, monitoring all activity and using advanced machine learning and full execution context to identify zero-day attacks at inception. When an attack is discovered, ProSight Active Security Monitoring immediately disconnects the infected endpoint device from the network to quarantine the malware. Since the ProSight Active Security Monitoring software agent is self-contained, endpoints remain protected even if they are offline. For more information about ProSight ASM, see remote endpoint security monitoring for teleworkers.
- Security Audits can assess the exposure of your network to all classes of external and local security threats for an environment that incorporates an at-home workforce. Progent can deploy remote, automated cybersecurity analysis software for quickly and affordably detecting a wide variety of security weaknesses that can be found via the Internet. Progent's security audit experts, which can be provided by network security experts with top certifications such as CISM, CISSP, and GIAC, can help your business to audit your workflows and policies and assess your network infrastructure to allow you to design top-level security for your remote workers.
Data Protection Solutions for At-Home Workers
Data Protection covers backing up and recovering vital data in order to avoid data loss and reduce recovery time in case of storage system problems due to hardware breakdowns, software hiccups, user mistakes, cyber attack, or any other reason. Dependable data protection strategies can be especially difficult to design and maintain in hybrid environments that combine in-house data centers, cloud resources, and at-home workers.
- Backup/Recovery solutions for an at-home workforce must cover diverse types of user-owned endpoints. Progent offers fast remote access to experts knowledgeable about a broad range of platforms for protection Microsoft Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, tablets and handhelds. Leading backup/recovery solutions supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up data spread across a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery service that utilizes cloud-based storage and features fine-grained restore and centralized management capabilities.
- Disaster Recovery/Business Continuity strategies commonly anticipate circumstances that call for a temporary switch to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity planning consultants can assist your company to create, document and test a DR/BC strategy that includes the logistics of switching to an at-home workforce.
Unified Management for an At-Home Workforce
Microsoft has renamed and rebundled its endpoint management platforms under the title Endpoint Manager, which includes Intune for cloud-based management of remote endpoints and Configuration Manager for managing onsite endpoints. Endpoint Manager provides a centralized environment for protecting critical data by managing local, mobile, and at-home endpoint devices.
Intune
Intune is a component of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud-based service for managing and securing mobile computers and applications. Remote endpoint devices can be personally owned or company owned. IT administrators managing the endpoint devices of telecommuters can use Intune to provision and validate applications on managed devices, push patches and certificates, configure policies for permission to access information and resources, set passwords, establish VPN connections, control how telecommuters share data, set up threat defense, verify security compliance, and wipe sensitive information from lost, stolen or decommissioned endpoint devices. Microsoft Intune can be used with iOS/iPadOS, Android, Windows, and macOS/OS X devices. For information about Intune and how Progent can help you to use this platform to manage the endpoint devices of your teleworkers, refer to Intune mobile endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management product that allows network administrators to keep off-premises endpoint devices up to date and secure. Workspace ONE uses VMware AirWatch for centralized endpoint administration plus VMware's Horizon virtual software delivery platform for authorization control, application management, and configuration management of endpoint devices. Workspace ONE operates with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product through a one-time purchase. Top capabilities of Workspace ONE include rapid over-the-air deployment of new laptops, quick onboarding of new users, policy set up and enforcement for all classes of devices, unifies reporting and performance analytics, an email encryption gateway, and seamless integration with Microsoft apps and cloud-based products. To learn about Progent's support services for VMware Workspace ONE, visit VMware Workspace ONE remote endpoint management expertise.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Broomfield, Colorado business, phone
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IT Consulting Word
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Progent's team of application experts offer advanced consulting, custom programming, integration assistance, and webinar training for popular business applications that address vital areas including ERP, financials, management analytics, web commerce application development, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of background providing high-level consulting and troubleshooting support online, Progent can help clients anywhere in the United States to avoid the time and expense related to travel and on-site visits without sacrificing the effectiveness of technical support.
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If your company does not need emergency remote help but expects to require assistance with your network in the near future, you can conserve time and expenses and ensure that the appropriate expertise will be ready when you want it by getting in touch with a Progent sales specialist and registering as a client. For details, phone 800-993-9400 or email information@progent.com.
Microsoft AD Engineer
Microsoft Active Directory Consultancy
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Microsoft Engineer Skype for Business PSTN Gateway
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SonicWall NSA Firewall Forensics Services
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Progent's certified SonicWall firewall consultants can help you integrate, manage, and troubleshoot SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security experts can show you how to incorporate SonicWall security gateways into a complete network protection solution and design protection into your business processes.
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CIO Onsite Technical Support
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Cisco Certified Chief Information Officer Consultant
Progent can provide the part-time assistance of a seasoned CIO who can offer a broad perspective to help your company select and maintain IT technology to meet your current needs and that can serve as a solid basis for your growth. Progent's part-time CIO consulting services offer economic leverage to companies who want to optimize the benefits from their network investment but who are without the budget or hesitant to add another executive-level manager to their full-time staff. Since Progent is vendor-agnostic, with a sizable staff of consultants certified to support all major OS platforms and networking technologies plus a broad range and business applications, Progent is in an ideal situation to provide unbiased advice along with expert technical support for developing IT solutions that match the particular needs of your business.
Windows 2003 Consultant Services
Integration Services Microsoft Windows 2003
The service background of Progent's certified Windows Server consulting team, with an average of more than 10 years of support in Microsoft integration, ensures you success in selecting the edition and configuration of Windows 2003 Server that matches most closely with your company's goals. Progent can also help you with planning, deploying, administering and supporting powerful information technology applications powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Windows NT.
Best Forefront Network Inspection System On-site Support
Threat Management Gateway 2010 Professional
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security technologies of ISA Server and provides a centrally managed Internet gateway that delivers a single-server platform for a variety of security functions including an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, allows customized reports generated by SQL Server, works with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft engineers can help you to design and carry out test and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent's consultants can also help you to upgrade economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
IT Consulting Deploying Phase: Implementation
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Cisco and Microsoft Microsoft Access Engineers
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VMware ESXi Hypervisor Technology Professional
24 Hour VMware Server Virtualization Consultant Services
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VMware Security Troubleshooting
Modern Network Security Information Technology Consulting
ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to security threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device management, and web filtering through leading-edge tools packaged within one agent managed from a single console. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that meets your organization's specific requirements and that helps you prove compliance with legal and industry information protection standards. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent's consultants can also assist your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware.
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5500 Wireless Controller Consulting Services
Progent can help your business to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's modern wireless controller technology.
Integration SQL Server 2019 Always On Availability Groups
SQL Server 2019 Express Support Services
Progent's Microsoft-certified SQL Server 2019 experts can assist you to assess the advantages for migrating to SQL Server 2019 and can deliver rapid remote or on-premises contact with consulting experts in system design and integration, application programming, database administration, and cybersecurity.
Microsoft Certified Azure Stack integration Consultancy
24/7 Azure and SCDPM integration Consultant Services
Progent can help companies of any size to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce equipment investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to understand the benefits and restrictions of different cloud computing models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and resources and ensure you avoid the typical mistakes small companies make when moving to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Android smartphones and tablets.
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Consult Network Security Scan
Progent offers two low-cost service packages intended to enable small businesses to receive a professional security assessment from a premier security engineer. With Progent's External Network Security Inventory Scan, an engineer administers a comprehensive examination of your IT infrastructure from beyond your company firewall to uncover potential weaknesses in the security profile you present to the public. With Progent's Internal Security Inventory Scan, a security engineer runs a network scan from a secure computer inside your company firewall to uncover the risk to internal threats. Both security inventory packages are configured and executed from a secured remote location.
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Progent's Juniper-authorized network consultants can assist you to plan and implement Juniper Firewall and VPN platforms, optimize and troubleshoot your network infrastructure, and upgrade efficiently from discontinued equipment to current versions. Progent's Junos OS consultants can also offer support for Juniper's flagship network control software to enable your business to simplify the administration and improve the security of your Juniper VPN devices and firewalls. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage networks that incorporate a mix of Juniper's OS platforms.
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Microsoft SUS Consultant Services
Microsoft Windows Server Update Services enables network managers to install and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft WSUS, network support personnel can fully and easily manage the installation of patches that are published via Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft SUS deployment, configuring client's computers, defining the Group Policy parameters, and making sure your Microsoft WSUS Group Policy Object is linked to an Active Directory container appropriate for your system environment.
ISA 2004 Standard Edition Server Support Services
Microsoft Proxy Server Consulting
Progent's certified ISA Server consulting experts have broad backgrounds creating corporate security solutions for IT networks with multiple sites, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small company design and deploy an installation of ISA Server 2004 that supports your information security requirements without restricting your network.
Windows 2016 Disaster Recovery Support and Setup
Microsoft Certified Expert Windows Server 2016 Hybrid Cloud Integration Remote Consulting
Progent's certified information technology consultants can provide Windows Server 2016 migration consulting services to assist organizations of any size to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help your company to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
SCCM Distribution Point Computer Consultants
After Hours Configuration SCCM MAM
System Center Configuration Manager automates software provisioning at scale, simplifies security and compliance settings control, inventories network assets, guards against company data leakage, performs health reporting, enables secure self service, and delivers a single point of control for managing multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can assist you with any aspect of designing, implementing, using and repairing a SCCM solution for local, cloud, or hybrid networks.
Immediate Fully Redundant Internet Network Remote Technical Support
Fault Tolerant ISP Consultant Services
Progent's Cisco-certified IT engineers can show you how to design an economical, fault tolerant Internet configuration solution that can deliver 24x7 Internet access through a broad array of high availability Internet network products and services including non-stop BGP, transparent fail-over, and redundant ISPs. Progent can provide CCIE consultants to show you how to utilize the latest techniques for high availability Internet connections to create a cost-effective, completely redundant Internet network with automatic failover and other features to deliver fault tolerant Internet access.
SCCM 2016 Asset Inventory Online Support Services
SCCM 2016 Application Management Technology Consulting
System Center Configuration Manager 2016 automates software deployment across multiple sites, streamlines security and compliance settings control, keeps track of network assets, guards against corporate data leakage, provides health reporting, enables secure end-user self service, and delivers a common control mechanism for administering multi-operating system networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can help you with any aspect of designing, installing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
Excel 2016 Installation
Network Consultant Office 365
Progent's Office and Office 365 experts can help companies to incorporate Microsoft Office desktop and Microsoft Office 365 apps including Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a cohesive solution that provides quick return on investment and promotes better business results. Progent can assist you to interface Office or Office 365 apps with one another and with additional key Microsoft technologies including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent's consultants can also help you to resolve compatibility issues between different versions of Microsoft Office desktop and can provide customized online training to individual users or teams.
Zero Downtime Clustered Servers Specialists
Windows 2003 Cluster IT Consultants
Progent offers Microsoft Windows Cluster Server consulting to help your organization utilize high availability clustered servers that can deliver 24x7 uptime. Windows cluster servers for non-stop networks include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster Server. By assisting you t create high availability server clustering solutions powered by Windows Server Cluster 2003, Progent’s Premier Windows professionals ensure that your non-stop clustered servers are set up to maximize the business value of your computer system.
Outlook Web App and iPad Remote Technical Support
Exchange and Apple Mac Remote Support Services
Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft certified experts can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with colleagues who run Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to receive and send email, examine the Exchange global address list, import addresses, sync up appointments, and invite people to conferences via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide customized one-on-one Entourage education.
Exchange 2019 Technical Support
Online Support Services Exchange 2019 Migration
Progent can assist your organization in any phase of your migration to Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning HA infrastructure for a local, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Hyper-V; configuring HLB; setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
Microsoft Office 2000 Consulting Service Firm
Networking Support Microsoft Office 2000
To provide economical IT support for small companies, Progent offers full-service computer outsourcing plans that give small offices fast access to technical expertise without requiring you to hire, train, and manage an expensive in-house computer support staff. Progent’s IT outsourcing services offer you an economical alternative for building a secure and reliable system for your important Windows office productivity applications such as Office XP and Office 2003.
Immediate Remote Troubleshooting System Center 2016 Troubleshooting
Microsoft Certified System Center 2016 and Hyper-V Integration Professionals
System Center 2016 provides major improvements in the management of hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous networks that include various Linux distributions, Hyper-V and VMware; and better cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide advanced remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new implementation of System Center 2016, expand or tune your current one, migrate efficiently from a prior release of System Center, or troubleshoot your System Center environment.
ProSight Email Content Filtering Consultants
ProSight Email Guard Content Filtering Service Consultants
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further level of inspection for inbound email. For outgoing email, the local security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Project Requirements Definition Technology Professional
24-7 Project Planning Engineers
For enterprise project management assistance, Progent offers the services of senior information technology experts with decades of background in technology management, application development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management skills to assist enterprise clients follow leading practices to make sure major projects are successfully completed on schedule and within budget.
64-bit Server Consultants
64-bit Migration Technology Professional
Progent's Microsoft-certified engineers can help you design, document, carry out, administer, and repair a system-wide move to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit infrastructure to make sure it supports all of the important 32-bit programs which you intend to retain plus the new 64-bit editions of software you plan to install.
Support and Help Windows Active Directory
Microsoft Active Directory Engineer
Windows Enterprise Directory demands extensive field experience to integrate optimally across an enterprise. Progent’s Microsoft Certified consultants are experts in designing, deploying, and troubleshooting sophisticated Microsoft Enterprise Active Directory installations. Progent’s areas of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted AD objects, cleaning up legacy beta software configuration objects in online AD environments, and repair of failed configurations of Active Directory and AD-associated programs.
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