Broomfield Work at Home Employees Solutions Consulting Experts
Solution Design, Setup, Administration and Help Desk Consulting Services
Enlarging your at-home workforce may have a significant effect on IT architecture, security, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Broomfield organization to pick the appropriate tools and follow leading practices in creating and maintaining a safe virtual ecosystem for teleworkers that promotes teamwork and returns maximum business value. Progent can provide support services that go from as-needed guidance for helping you past occasional technical bottlenecks to full project management to help you carry out mission-critical tasks.
Progent's consultants can help Broomfield, Colorado companies to with any aspect of building a high-performing telecommuting ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, security monitoring, data protection solutions, and centralized management.
Infrastructure for a Remote Workforce
Setting up the network infrastructure required for a remote workforce can be particularly complex if you have to accommodate a mix of worker-owned equipment like PCs and notebooks, routers, and Wi-Fi appliances from different manufacturers and with a variety of operating systems and firmware levels. Progent's background delivering online help for both outdated and current IT products in remote office venues allows you to make efficient use of your existing network infrastructure and offers fast access to top-tire consultants for implement necessary upgrades. Services offered by Progent to assist you to create a high-functioning telecommuting ecosystem include:
- VPN technology allows you to establish a safe connection for authorized at-home employees to use IT resources situated at your corporate datacenter or in a public cloud. Progent's consultants can help you to deploy and maintain VPN connections between your at-home workforce and your various network resources by providing remote VPN integration support. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can assist your telecommuters to set up Cisco's popular AnyConnect software for safe VPN connections for a wide range of endpoint devices including Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to view and interact with a remote PC's desktop. This provides network managers more control over the computing environment of at-home employees and ensures them a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers attach home computer networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewall services. Progent offers expert online consulting for deploying routers from all major manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, often shared by families and visitors, are commonly used by at-home employees to access their router for work. This can create throughput and security issues. Progent can help you to mitigate these problems by providing services like Aironet configuration consulting, Cisco Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi access point setup assistance.
- Internet access solutions affect the speed and reliability of connections between telecommuters and the corporate data center. Vital processes might demand redundant Internet connections in case the primary connection breaks. Progent can provide expertise for selecting ISPs, choosing sensible bandwidth and data volume packages, and integrating fault-tolerant Internet access. See Internet access integration services.
IP Voice Integration for Remote Workers
Expanding the corporate PBX environment to include remote users is vital to maintaining a productive at-home workforce. A variety of cloud-based IP voice platforms are popular with small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's current or legacy products for IP voice solutions. Progent can help organizations of all sizes to plan or tune a remote IP voice environment that delivers the flexibility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help businesses tune their existing Cisco IP voice systems to handle a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony features to devices like IP phones, media processing products, VoIP gateways, and mixed media apps used throughout the network. CUCM supports additional combined media services such as unified messaging, video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to CUCM consultants.
- CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist you to maintain your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, visit CallManager consulting services.
- Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate perimeter like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN architecture to work with these VoIP solutions and deliver on-demand deployment and troubleshooting services.
Voice/Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing platforms from leading technology companies enable online discussions, video conferencing, chat sessions, and content sharing for both onsite users and at-home workers. Many companies use multiple conferencing products to meet the needs of their various partners and customers. Progent can help you to maintain your existing conferencing environment and enhance the engagement of your at-home employees.
- Skype for Business is Microsoft's leading unified communications platform that supports presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can help you to deploy and maintain Skype for Business clients to accommodate your remote employees. For details about Progent's support expertise for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's group video calling app for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 concurrent users for video sessions. For details about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference. For details about Progent's support services for Cisco Webex as well as for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and content with features such as video conferencing, persistent chat, plus file sharing. To learn more about Progent's consulting services for Microsoft Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and assist your business to tune your WAN infrastructure to host them.
Microsoft Collaboration Platforms for Teleworkers
Microsoft's collaboration products are closely integrated with Microsoft's popular Microsoft Office and Microsoft 365 suites, offering a rich ecosystem of applications that deliver a cohesive user interface for exchanging information across a corporate network and on a wide range of endpoint devices. Progent has delivered remote consulting services for SharePoint and Exchange Server since their initial releases and can assist your company to tune these flagship collaboration platforms to maximize the productivity of your at-home workforce.
SharePoint uses web entities to allow collaboration and information sharing by offering policy-based access to data, workflow, and utilities for looking through enterprise-wide business data. SharePoint permits you to build secure portals that enables at-home workers to see and update consolidated corporate intelligence by means of Intranets (Wikis), Blogs, social sites, and Web Parts. To learn about Progent's SharePoint consulting services, go to SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting services, refer to integration expertise for Exchange Server.
OneDrive is Microsoft�s shared cloud-based file hosting and synchronization service, comparable to GoogleDrive. At-home workers can store files to the OneDrive service, and colleagues can share them securely through a browser. Included with Office and Microsoft 365, OneDrive enables at-home workers to co-author files. Revisions created offline are synced when you reconnect to the Internet. To learn about Progent's consulting services for Microsoft OneDrive, see Onedrive configuration consulting.
Cloud Integration Services for Teleworkers
Progent can provide advanced online support for helping organizations to build, manage and troubleshoot cohesive hybrid network models that include internal data centers, telecommuters, branches, and public cloud resources. Progent can provide expertise for all types of public cloud service such as Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help telecommuters resolve problems with cloud access, authentication, and cybersecurity.
Azure is a popular family of public cloud software and services that allows you to utilize IT infrastructure, servers, and critical applications hosted on Microsoft's extensive cloud. Azure includes over 100 cloud-based services such as the ability to host Windows and Linux-based virtual machines, on-demand cloud storage, messaging, application development with Visual Studio, and data backup. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity control with Azure AD, and plan data backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to establish protected connections to Azure services for telecommuters by setting up and debugging firewalls and VPN tunnels. For details about Progent's expertise for Azure, go to Microsoft Azure consulting services.
Microsoft 365, previously branded Office 365, is Microsoft's popular family of business productivity software and cloud-based services available by subscription. Microsoft applications and cloud services are provided in a selection of plans designed for users ranging from individuals and small offices to large enterprises. Progent can provide fast and affordable online contact with consultants knowledgeable about Microsoft 365-compatible devices running Windows, Mac, iOS, and Google Android operating systems. Progent can assist you to evaluate the numerous subscription bundles available for Microsoft 365 and deploy 365 applications for your at-home workers to achieve top business value. For details about Progent's expertise for Microsoft 365, go to Microsoft 365 integration support.
Exchange Online is one of the most widely used applications in the Microsoft 365 product suite. Exchange Online offers the advantages of lower spending for data center infrastructure, simplified management, dynamic scaling, high reliability, and additional advantages associated with public clouds. Microsoft has designed Exchange Online to operate transparently with local deployments of Exchange, enabling you to build hybrid cloud/onsite networks. Progent's certified Exchange consultants are available for occasional help to get you past tough technical roadblocks and also offer comprehensive project management outsourcing to ensure your teleworkers have convenient and safe access to your Exchange Online deployment. To find out Progent's support services for Microsoft 365 Exchange Online, go to Microsoft 365 Exchange Online integration and support consulting.
Amazon AWS is a pioneer in the public cloud computing market and is the world's biggest provider of cloud-based services. Progent can provide rapid and economical online access to cloud connectivity consultants who can help your business to plan, implement, manage, and debug hybrid information networks that integrate Amazon AWS cloud-based services with on-premises resources and with other popular cloud platforms like Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to assist your company to create a high-availability network architecture so your employees have a productive computing environment whether they are working from your main office, a branch office, from home, or on the move. For information about Progent's consulting expertise for Amazon AWS, refer to Amazon AWS consulting expertise.
Google Cloud Platform (GCP) is a popular collection of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can assist your business to extend your existing IT resources with the Google Cloud Platform, and Progent's DBA experts can help you make your critical applications cloud friendly so your at-home workers can benefit fully from Google Cloud Platform services. Progent's consultants can help your business to set up virtual machines on GCP Compute Engine, plan a cost-effective storage solution with GCP Storage services, and streamline identity control for teleworkers with GCP Cloud Identity. Progent's experts can also help you to utilize GCP's management technology to control and track your GCP environment. To learn, see Google Cloud Platform (GCP) integration support.
Help Desk Services for Remote Workers
A fast, enterprise-wide changeover to a telecommuter business model, which might be motivated by an epidemic or as part of a disaster recovery process, can overwhelm even a high-performing in-house Help Desk. Progent's Help Desk Call Center services allow organizations to outsource or augment their Call Center with Progent's online Technical Response Center team.
- Progent's Standard Support Desk support services leverage Progent's nationwide network of remote IT support specialists along with world-class ticketing and tracking technology to offer an economical, state-of-the-art Call Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of remote Level 1 PC technical support from initial service requests to ticket creation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal enables from-home workers to track or revise the status of their active trouble tickets, add information, and upload screenshots and attachments. Desktop support services are provided at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent offers optional fast hand-off to Level 2 and Level 3 support experts to deal with advanced problems. For details, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Center Augmentation Service allows you to expand your existing Support Desk organization by sharing responsibilities for Help Desk services seamlessly between your regular IT support personnel and Progent's extensive pool of desktop support technicians and subject matter specialists. Progent's shared Call Center service is based on a co-sourcing support solution based on the number one professional services automation platform for handling help requests and ticketing, establishing responsibility, tracking progress, and producing reports. To learn how Progent's Help Desk Call Center Supplementation Services can help your company to provide world-class IT support to your telecommuters, see Progent's Help Desk Call Center supplementation Services.
Cybersecurity for Teleworkers
Work-from-Home (WFH) staff members commonly utilize their own devices and usually operate in an unsecured physical area. This multiplies their vulnerability to malware attacks and calls for careful configuration of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, intensive end-user training, and the creation of security policies built on leading practices. Progent's veteran group of IT security solutions experts can assist your business to plan, deploy and maintain a compliant cybersecurity solution that protects critical information resources in environments that incorporate remote workers.
Firewalls allow you to build a network environment that can be securely utilized by on-premises users as well as by an at-home workforce, mobile employees, suppliers, clients, and other stakeholders. Next-generation firewall devices permit you to assign and manage appropriate access rights to various groups of users and to expand your network and modify your security as your business evolves and as network attacks become more complex. Progent works with both current and older firewall devices from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall integration expertise, refer to firewall integration and support services.
Remote Endpoint Security Monitoring makes it easy to watch over the disparate devices used by telecommuters and either reject or identify and respond to modern threats like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint agent is put on every protected endpoint device, watching all activity and utilizing state-of-the-art machine learning and full execution context from SentinelOne to identify zero-day threats at inception. When a cyberattack is discovered, ProSight Active Security Monitoring immediately isolates the impacted endpoint device from the corporate network to quarantine the threat. Because the ProSight ASM software agent is autonomous, endpoint devices remain protected even when they are offline. For more information about ProSight ASM, go to remote endpoint security monitoring for an at-home workforce.
Progent's Duo authentication services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with Apple iOS, Google Android, and other personal devices. With Duo 2FA, when you sign into a protected application and enter your password you are requested to confirm who you are via a unit that only you have and that uses a different network channel. A broad range of out-of-band devices can be used as this second means of ID validation such as a smartphone or wearable, a hardware/software token, a landline telephone, etc. You can designate multiple validation devices. To learn more about Duo identity validation services, refer to Duo MFA two-factor authentication services for remote workers.
Security Audits can evaluate the exposure of your network to all classes of outside and local security threats for a network that incorporates remote workers. Progent can deploy online, automated cybersecurity inventory software for quickly and economically detecting a broad range of security gaps that can be found via the Internet. Progent's endpoint security assessment experts, which can be managed by network security professionals with top certifications including CISA, ISSAP, and GIAC, can assist your company to audit your workflows and policies and review your WAN infrastructure to enable you to design the highest level of security for your teleworkers.
Download White Paper: Protecting a Work-From-Home (WFH) Environment
To read or download a white paper about critical areas to focus on for protecting an IT environment that includes work-from-home staff, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Teleworkers
Data Protection involves saving and recovering critical information in order to prevent data loss and reduce recovery time and effort in the event of storage system failures resulting from hardware issues, programming hiccups, user error, malware, or other causes. Reliable data protection solutions can be particularly difficult to design and maintain in hybrid networks that incorporate local data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for teleworkers must address multiple types of user-owned endpoint devices. Progent offers fast online help from consultants knowledgeable about a wide range of platforms for protection Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, iPads and smartphones. Leading backup/recovery solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To protect data distributed across a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud storage and includes fine-grained restore and unified management capabilities.
- Disaster Recovery/Business Continuity plans often envision scenarios that require a temporary switch to a work-at-home environment. Progent's senior disaster recovery planning experts and business continuity planning specialists can help your business to create, document and test a DR/BC strategy that includes the logistics of moving to an at-home workforce.
Unified Management for Telecommuters
Microsoft has rebranded and reshuffled its endpoint management platforms under the name Endpoint Manager, which includes Intune for cloud management of remote devices and Configuration Manager for managing onsite endpoints. Endpoint Manager features a unified platform for protecting corporate information by controlling local, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting remote devices and applications. Remote endpoint computers can be user owned or business owned. IT admins managing the endpoint computers of at-home workers can use Intune to provision and validate apps on devices, push updates and certificates, set up policies for accessing data and networks, manage passwords, establish VPN tunnels, control how teleworkers share information, set up threat defense, verify compliance, and wipe corporate information from missing, stolen or decommissioned endpoint devices. Microsoft Intune can be used with iOS, Android, Windows, and macOS/OS X devices. For information about Microsoft Intune and to find out how Progent can help your company to use this platform to administer the endpoint computers of your teleworkers, go to Intune teleworker endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM product that allows network administrators to keep remote endpoints up to date and protected. Workspace ONE incorporates VMware AirWatch for centralized endpoint management along with VMware's Horizon virtual software delivery platform for identity control, app management, and setup management of endpoint devices. Workspace ONE runs with endpoints powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site deployment via a one-time purchase. Key capabilities of Workspace ONE include rapid remote deployment of new notebooks, quick onboarding of new employees, policy setting and enforcement for all categories of endpoints, aggregated reporting and performance analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud-based products. For information about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE mobile device management consultants.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Broomfield, Colorado company, call
An index of content::
Altaro Office 365 Backup IT Consultants
Award Winning Remote Support Services Altaro Office 365 OneDrive Backup
Progent is a certified Altaro partner and can plan and manage a deployment of Altaro O365 Backup to safeguard your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, plus user and group Teams Chats.
Help and Support SQL Server 2017 Adaptive Query Processing
SQL Server 2017 Always On Support
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to plan and carry out a smooth migration from your existing SQL Server databases and applications to SQL Server 2017.
Exchange 2007 Server Consultant Services
Microsoft Exchange Online Support Services
Progent's Microsoft certified consultants can help you design and implement a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes network disruption, simplifies ongoing service requirements, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent has the knowledge and experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design services include assistance with the integration of outside vendor enhancements of Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange Server 2007.
Kansas Management
South Carolina Computer Network Consulting
Progent’s National Support Center provides nationwide remote help for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified support experts offer telephone support and remote direct computer access to isolate and resolve network problems rapidly and economically. The breadth of IT expertise available from Progent's team of nationwide support engineers allows Progent to escalate even the toughest problems to qualified specialists as needed.
Technical Support Services Microsoft SCOM 2012 R2
Top Professionals SCOM Management Packs
Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, optimizing and troubleshooting SCOM environments and offer organizations of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs according to industry best practices for tracking network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can provide fast online or on-premises technical support to assist you to fix critical issues uncovered by Microsoft SCOM 2012.
System Center 2016 Disaster Recovery IT Consultant
Integration Support System Center 2016 Amazon AWS Integration
Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager and in addition have fast access to Progent’s Microsoft and Cisco Premier network consulting professionals. With Progent's economically priced IT support programs, small and midsize organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager to offer small business networks enterprise-class reliability, protection, and productivity.
Consulting Linux Remote
Solaris Remote Specialists
Progent offers nationwide online help and consulting services for companies that operate Solaris environments or whose IT systems include a combination of Sun Solaris and Microsoft Windows technology. Remote IT help offers maximum leverage for your information technology budget by protecting user efficiency and limiting the hours billed for computer repair services. Advanced remote access tools and skilled service specialists and consultants allow Progent to handle the majority of network issues without squandering time and money by traveling to your site. In most of cases your IT issues can be dealt with by telephone or via a mix of phone help and online network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISSP and ISSAP premier security specialists to help with the most difficult network problems.
Nation Wide Support Computer Consulting Firms
South Dakota Information Technology Outsourcing
If your business does not require urgent remote support but you think you will require technical services with your network soon, you can save time and expenses and ensure that the appropriate IT skill will be ready when you need it by getting in touch with a Progent sales specialist and registering as a customer. For details, phone 800-993-9400 or send email to information@progent.com.
Microsoft 365 Deployment Readiness IT Consulting
Open Now Engineer Hybrid Microsoft 365 and Exchange
Microsoft supports seamless hybrid environments that combine Microsoft 365 and local Exchange systems. This permits you to have specific mailboxes located on your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of designing, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you resolve challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on schedule and on budget.
Microsoft Access application programming Consultant Services
Coding Microsoft Access Web App
Progent offers economical remote support for all releases of Office Access including desktop and browser-based versions and offers expert help for application programming, database migration, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored webinar training for Office Access application development and database management.
24-Hour Computer Engineer Exchange 2013
Exchange 2013 Migration Remote Support Services
Microsoft Exchange Server 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important new features plus a revamped structure. These enhancements favorably impact vital IT areas such as ease of administration, availability, security, operational costs, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the potential business benefits of migrating to Exchange Server 2013, design a cost-effective test and rollout plan, and train your IT staff to manage your Exchange Server 2013 environment. Progent can also provide affordable online consulting and management services for Microsoft Exchange 2013.
Support and Setup Work at Home IP Voice
Work at Home VoIP Outsourcing
Progent can help small and mid-size organizations to configure IP voice solutions to give their at-home workers the benefit of virtual extensions of the company phone infrastructure.
Professionals SQL Server 2017 Data Mining
Network Consultants SQL Server 2017 Security and Compliance
Progent's Microsoft-certified SQL Server 2017 experts can help you to plan and carry out an efficient upgrade from your existing SQL Server databases and applications to SQL Server 2017.
Engineer CISSP Certified Cybersecurity Analyst
24 Hour Engineer CISSP Certified Security
Progent's CISSP-certified network security consultants can assist organizations of any size with any aspect of information system security. Progent can implement cost-effective cybersecurity systems that guard a small office from advanced threats or Progent can plan, configure, and manage an end-to-end security environment for hybrid enterprise networks that accommodate local, remote, and mobile users accessing network resources spread over multiple physical sites and various clouds.
Data Center Colo Troubleshooting
Data Center Help and Support
Progent’s colocation center support services are intended for businesses with equipment housed at Internet Data Centers or data center colo hosting facilities and requiring on-demand on-site assistance at the colo facility plus off-site help from Microsoft and Cisco Certified experts. Progent provides a full range of IDC and IDC and co-location consulting services including system architecture analysis, Windows and UNIX server installation and maintenance, troubleshooting for server and communications networking, development and deployment of zero-downtime systems, defining and deploying layered security defenses, firewall configuration and support, designing load balancing environments, and creating high-availability server and storage clustering configurations.
Online Consulting Exchange 2007
Specialists Exchange 2007 Edge Server
Progent's Microsoft certified consultants can help you design and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids network disruption, simplifies long-term support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the background to finish your project quickly and affordably. Progent's Exchange Server 2007 help, repair, and design offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange 2007 Server.
Professional Office SharePoint Server 2003
Windows SharePoint Services Integration Services
Progent's Microsoft-authorized experts can show you how to rationalize the economic justification for deploying Microsoft SharePoint 2007, consult with you on the appropriate edition of Microsoft SharePoint for your circumstances, offer configuration and integration services, assist you to install MS SQL Server as a supporting DBM, optimize your network integrity, integrate your standard and customized application software to work with SharePoint Portal Server 2007, develop a comprehensive security strategy that incorporates portal technology, and provide troubleshooting and Help Desk services.
Cisco and Microsoft Certified Experts Design Firms Visual Basic
Top Quality Application Programming Specialists
For assistance writing, improving, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or the Web, Progent’s expert team of programmers, relational database architects, and project managers can help ensure you get the project completed on time and within your budget. Progent's experienced application developers offer cost-effective and efficient online consulting for projects as simple as writing Vidual Basic scripts for Office Excel or as challenging as rolling out mission-critical database applications built on Microsoft SQL Server ,Oracle, or MySQL.
Computer Consultant Barracuda Backup Local
Barracuda Backup Live Backup Technology Consulting
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup deployment can incorporate a purpose-built hardware storage device built by Barracuda or a virtual appliance with similar functionality but which uses your existing storage infrastructure. Barracuda Backup safeguards critical company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting services to assist you to plan, configure, manage and repair a BDR solution based on Barracuda technology.
Clustered Server Network Engineer
Biggest Clustered Server Support and Setup
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth experience helping small organizations to reduce network downtime by providing affordable remote consulting support for disaster recovery/business continuity planning, high-availability network infrastructure, data backup and restore systems, and transparent system maintenance. Progent’s business continuity consultants can help your company to plan and validate a sensible business continuity strategy that aligns with your business needs and budget. Progent’s disaster recovery engineers can help you to design, implement, and support resilient technologies including non-stop Internet access, virtualized servers, clustering, network load balancing, continual online backup, and geographically dispersed hot backup centers.
Microsoft Certified Partner Desktop Expert
Microsoft Desktop Consulting
Progent can provide a wide array of low-cost remote and on-premises support services to help you to deploy, manage, and debug desktops and handhelds based on Microsoft Windows, macOS/OS X, iOS, Android, or Linux.
Firewall and VPN Network Security Audit
IPsec VPN Consultants
Progent offers small and mid-size businesses expert consulting for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and VPN security vendors such as WatchGuard, Juniper, and Symantec. Progent can help you create a detailed security strategy and select appropriate technologies from a variety of suppliers to achieve your security goals while sticking within your budget limits.
24-Hour Work from Home Video Conferencing Consulting Services
Offsite Workers Video Conferencing Support Services
Progent can assist small and medium-size organizations to implement and troubleshoot conferencing applications to allow their at-home workers to collaborate efficiently with fellow workers and customers.
Offsite Workforce Endpoint Security Network Engineer
Offsite Workers Cybersecurity Information Technology Consulting
Progent can help small and medium-size companies to install endpoint security protection solutions and provide cleanup services needed to support telecommuters.
Microsoft ISA Server Help and Support
Microsoft Proxy Server Support
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds developing Microsoft ISA Server-based security solutions for IT networks with many sites, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can help your small business in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that meets your network protection needs without adversely limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
24-7 Microsoft Dynamics GP Upgrade Planning Professional
Microsoft Dynamics GP System Update Professionals
Progent has delivered support for Dynamics GP and Great Plains software for nearly two decades and Progent has provided integration, customization, training, and troubleshooting since the platform's debut. Progent can provide high-level support for upgrading out of date Dynamics GP ERP systems. Progent can assist your business to design, validate, and implement a cost-effective migration from a an outdated version of GP to the latest version of Dynamics GP.
Exchange 2016 DAG Technology Professional
Online Consulting Exchange 2016
Progent can help you in all phases of your upgrade to Microsoft Exchange 2016 such as designing high availability architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; determining storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Voice Over IP Technical Support
Cisco VoIP phones Online Help
Progent's CCIE-certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Check Point Sandboxing Consultants
Check Point 23000 Firewalls Information systems Security Outsourcing
Progent's Check Point Software consultants can help you choose and deploy Check Point Software Firewall and VPN software and appliances powered by Check Point Software's technology to offer an economical and efficient security defense for your IT network. Progent can also help you integrate other Check Point technologies including ZoneAlarm and Check Point Power-1 appliances with security solutions from other suppliers and provide a central source for on-going technical support, maintenance, training, and design expertise.
Network Device Configuration Management Support and Help
Remote Support ProSight Remote Infrastructure Monitoring
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map out, monitor, enhance and debug their networking hardware such as routers and switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are always current, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when potential issues are discovered. By automating complex management and troubleshooting activities, WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, finding appliances that require important updates, or identifying the cause of performance issues.
Engineers NetApp MetroCluster
MetroCluster Management Professionals
Progent can provide enterprise clients the services of a certified NetApp consultant to deliver remote or onsite expertise for NetApp's entire family of SAN storage products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, transparent updates, system management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN environments quickly and affordably based on best practices.
Offsite Workforce Consultant Services
Online Troubleshooting Work from Home
Progent has 20 years of experience helping small and medium-size businesses to design, deploy, optimize, administer, and debug computer networks that support at-home workers.
Expert Microsoft Certified Forefront TMG 2010 Online Support Services
24-7 Consulting Forefront TMG
Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Microsoft ISA Server 2006 and provides a centrally administered Internet gateway that delivers a one-server solution for an array of security functions including an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security reporting capabilities, permits custom reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be operated as a virtual server to cut costs and enhance recoverability. Progent's Microsoft engineers can help you to plan and execute test and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, SQL Server, Exchange Server, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also assist you to migrate smoothly to Microsoft Forefront TMG 2010 from ISA Server.
24-Hour Microsoft Virtual Server Administration Consulting Services
Microsoft Server Consolidation Consultants
Microsoft Virtual Server, run on the Microsoft Windows Server operating system and powered by software first developed by Connectix, provides the performance needed to accomplish hardware reduction, software upgrade, and server quarantine projects through virtualization techniques in an enterprise-class IT environment with high scalability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at businesses wishing to enhance ROI in application programming and piloting, upgrading from legacy line-of-business applications, and server consolidation. Progent's skilled Virtual Server consultants can help your business to assess and deploy Microsoft Virtual Server.
Cisco Experts Microsoft Windows 11 Snap Groups Engineers
Windows 11 and Android Support and Integration
Progent's Microsoft-certified Windows 11 experts can provide an array of services for Windows 11 including cloud integration, mobile device management and synchronization, teleworker connectivity, data and identity security, streamlined deployment, and Call Center services.
Technical Support On Demand Staff Augmentation Services
Temporary Staff Augmentation Services Integration
Progent's temporary staff augmentation services allow businesses to meet sudden increases in demand for network professionals without incurring the expense and hassle associated with vetting and recruiting experienced technical workers and without adding to your full-time head count.
5500 Wireless Controller Integration Support
Meraki Outdoor APs Setup and Support
Progent's Cisco-certified wireless technology consulting experts can assist organizations to deploy, administer, and debug Cisco wireless devices including Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Urgent Dynamics GP 2015 Dexterity Programmer
Dynamics GP 2015 Workflows Specialist
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that enhances cloud readiness, works with the most popular smart phones and tablets, permits single login with Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also simplifies management reporting, includes new Workflows, extends the Web Client, and delivers more than 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants have the broad technical skills and hands-on experience to resolve the many technical and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will optimize the return on your investment in this mission-critical platform.
ProSight Hosting for Virtual Servers Consulting
ProSight VM Hosting Engineer
Progent's ProSight Virtual hosting services provide small and midsize businesses a range of advantages including lower capital costs, reductions in operational costs, better executive focus, world-class security, enhanced availability, and business continuity.
24/7 Work from Home Teleconferencing Technical Support Services
Technical Consultant Work from Home Conferencing
Progent can help small and mid-size businesses to set up and troubleshoot conferencing platforms to allow their at-home workforce to collaborate effectively with fellow workers and clients.
Juniper Junos BGT Firewall Audit
Juniper Junos Management Security Audit Services
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Online Microsoft Office 365 Training Specialists
Online Office Outlook Trainer
Progent offers live remote instruction for popular client apps and environments including Microsoft Office and Microsoft 365 Excel, Word, Access and Project plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction offers the advantages of conventional physical classroom instruction, including instant interaction between students and teachers, but eliminates the costs of travel and the challenge of attempting to accommodate the availability of multiple workers. Available to individuals or groups of all sizes, Progent's virtual training permits the trainer to run the seminar from an online facility and the students can be spread across a campus or all over the country. Virtual learning utilizes proven learning tools such as broadcast white boards, electronic hand-raising, and collaborative desktops. Classes can be brief and targeted to specialized topics or extended in duration and wider in coverage.
24/7 Microsoft Intune Migration Specialist
Intune and Apple iOS Consulting
Progent's Intune consultants can help your organization to understand the strategic value of utilizing Microsoft Intune for administering your mobile devices including laptops, phones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can help your company to define policies, plan and deploy pilot systems to confirm the benefits of Intune for your network, deploy Intune across your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and maintain your Intune solution.
Xen Hypervisor Outsourcing
Consultancy Citrix Xen Hypervisor
Progent's Citrix-authorized engineers can help you to evaluate the business benefits of XenServer as well as additional Citrix products, and can assist your IT organization to design, test, execute, troubleshoot, and support a Citrix XenServer solution. Progent can also assess your current XenServer deployment and help you to optimize resource utilization, responsiveness, security and compliance, uptime, and disaster recovery.
Immediate Progent Contact
Progent Phone Numbers
For small organizations considering Progent's network support outsourcing, design expertise, or technical support offerings, phone 800-993-9400 or send email to information@progent.com.
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