Immediate Remote Help for Broomfield Colorado UNIX or Linux NetworksFor small companies in Broomfield Colorado, Progent offers help for computer systems based on UNIX or Linux or for networks that include a mix of UNIX and Windows technology. Progent has provided online support to businesses in every state in the United States. (Refer to Progent's customer recommendations). In addition, Progent can furnish the consultation Cisco CCIE network specialists for challenging infrastructure problems, plus the services of CISSP and CISM-certified security engineers to help with high-level security design and business continuity preparedness.

Progent's remote support engineers represent excellent leverage because they have the practical experience and the sophisticated tools to resolve the majority of information system problems quickly. This reduces immediate expenses because solutions require fewer billable consulting minutes. Online support also avoids the expense of dispatching a consultant to your location. Your organization benefits even more in indirect costs by minimizing or avoiding system outages and associated costs stemming from business disruption, disgruntled clients, unproductive workers, and de-focused management.

Progent's billing policy for online help is designed to get the most out of your IT service dollar. Progent bills per minute for phone assistance, so you pay just for the services that you actually get. Unlike many remote service firms, Progent requires no startup fee or minimum job duration. Progent's one-minute billing unit and clean policy for pricing save you from scenarios where quick fixes somehow end up as substantial invoices. Progent's skill at handling technical issues quickly results in your company conserving cash.

Progent's Remote Support Tools
Over time, Progent has fine tuned a collection of customized technologies and proven processes which ensure the maximum degree of effectiveness for remote consulting and troubleshooting for small company IT systems. Progent offers safe Virtual Private Network support for gateways from multiple leading companies including Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Secure VPN technology enables the experts of Progent's online support team to access your company's system without compromising system security.

Progent's proprietary service reporting system maintains comprehensive documentation of the support that Progent's clients have received. Progent's staff consultants have the benefit of the details of assistance rendered to every Progent customer by every Progent engineer. This database of trouble tickets and solutions is organized as an easily retrievable support database that permits Progent's online technical experts to share their knowledge with the whole team to ensure that the value of Progent's support services grows daily. Progent's advanced accreditations and close relationships with major technology companies such as Cisco and Microsoft permit access to additional vast technical support databases and allow priority response from manufacturers' in-house support staff so Progent's remote consulting experts can come up with the most efficient resolutions in the least time.

Start Receiving Remote UNIX, Linux, Solaris, or Apple macOS and OS X Technical Support from Progent
To access Progent's remote services in Broomfield Colorado or to learn additional information about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network support, visit Immediate Emergency Support.

Phone-based Support Services Provided by Progent
Progent's phone-based support engineers have advanced credentials in an extensive set of disciplines. This breadth of technical skills enables Progent's consultants to handle almost any emergency that may take place in a small or midsize company information system. Certificates earned by Progent support experts in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional, CCVP, and Design Associate.

To help companies with mixed-operating system environments, Progent also offers the skills of engineers with advanced Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional engineers.

Phone-based support services available from Progent to companies in Broomfield include:

  • UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online support services address a broad array of computer technology such as network architecture, email systems, network and operational security, UNIX and Microsoft Windows coexistence, VMware technologies for server hardware economization and easy administration, and migration from legacy applications to current Microsoft Windows or Linux environments. Progent's team-oriented methodology for resolving network issues enables quick escalation, when required, to consultants with task-relevant expertise to handle challenging situations. This accelerates repair of urgent problems, minimizes network downtime, and lowers service costs.

    Progent's UNIX and Linux support engineers can offer urgent remote assistance for resolving anomalies affecting UNIX/Linux systems powered by leading derivatives of UNIX including:

    • macOS and OS X
    • Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux platforms for which Progent can provide expert support include:
    • RedHat Linux
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware Linux

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Problem Solving
    Cisco Engineers for Broomfield ColoradoThe Cisco CCIE certification is the premier accreditation for networking engineers, and certifies a person's network technology knowledge at the expert level. CCIEs know how to handle even the most stubborn problems surrounding network infrastructure planning, integration, administration, protection, and problem solving. CCIEs work on a privileged basis with Cisco's in-house engineers in analyzing anomalies with Cisco IOS Software network administration utilities and coming up with alternate approaches or locating software patches. CCIEs are an exceptional value because their depth of expertise allows them to solve even the most difficult problems quickly. In typical instances, less qualified engineers can wrestle for many hours or days with identical tasks that a CCIE can dispose of in minutes. Few consulting organizations make CCIEs accessible to help small and medium sized companies. Progent can provide quick phone contact with a Cisco CCIE so you can receive urgent assistance for complex network issues that are impacting worker efficiency but are outside the comfort zone of your regular IT support group or consultant. Progent's CCIE engineers can tie into your network using state-of-the-art on-line support tools to perform fast, safe, and economical analysis and remediation. Progent's Cisco-qualified CCIEs can provide consulting for the complete line of Cisco's industry-leading family of networking products such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, wireless access points, Meraki cloud-managed access points, VoIP systems, Catalyst switches, plus VPN technology.

  • Authorized MS Windows Expertise
    Microsoft Windows Support for Broomfield ColoradoProgent's Microsoft-expert remote support engineers can deliver computer troubleshooting and IT support for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your company the expertise of support professionals who can help your company with a wide range of platform support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, MS Exchange 2019 Server integration, MS Exchange 2016 migration, Exchange Server 2013 configuration, Exchange 2010 monitoring and support, SharePoint 2016 migration and hybrid deployment consulting, SharePoint Server 2019 planning and deployment, Microsoft Teams integration, Skype for Business planning and deployment support, Microsoft Lync Server management and Microsoft Office Communications Server 2007 upgrade, Forefront Threat Management Gateway 2010 administration and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support, Systems Center Operations Manager resource monitoring and reporting, Project Server training, SBS Server 2011 consulting, and Windows Essentials migration and cloud integration.

    Progent also offers a broad array of remote desktop services such as Microsoft Windows 7 migration, preparing for to 64-bit desktop applications, integrating Office 2010, and automating workstation deployment.

  • CISM and CISSP Certified System Security Engineers
    CISSP Premier System Security Consultants for Broomfield ColoradoProgent's certified CISSP, ISSAP, and CISM network security consultants can provide a range of system protection services to improve the defenses of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows environment against internal or external threats or assist you to clean up quickly following a serious breach. Security support services available from Progent cover in depth network security evaluation utilizing tools such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds tools and Netcat; rapid recovery from malicious attacks; setting up firewalls; building safe architectures for off-site and mobile communication; guarding your messaging infrastructure from viruses, spam and directory harvest attacks; and managing 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced remote support to help companies of any size integrate their networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can help your it team to plan and manage cost-effective ecosystems that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid architectures that utilize local IT assets along with cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a variety of public cloud integration support services such as Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) integration expertise. Progent has over two decades of experience providing advanced consulting services remotely, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.
Additional Support Services Available from Progent
Progent can provide the skills of seasoned remote consulting experts for contract projects that small businesses frequently need. Billing charges for longer-term consulting projects are determined according to the qualifications of the consultants involved. Progent's background in these special fields of information technology enables customers to execute critical projects within budget and on schedule. Progent's project-based online consulting solutions include:
  • Help Desk Call Center Support
    Progent's Help Desk Call Center service offerings for small businesses with networks based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk outsourcing, Virtual Help Desk services, and Call Center consulting. Progent's Standard Help Desk Call Center services are well suited for smaller organizations who don't have the budget to create an in-house Help Desk Call Center but who need quick response from a reliable Call Center with professional phone assistance as well as the available expertise to escalate complex problems to high-level engineers.

    Progentís shared Help Desk services make it possible for your business to share the load for Help Desk support seamlessly between your in-house IT team and Progent's large roster of seasoned technical support technicians and subject matter experts. Progentís Help Desk Co-management service is an advanced support solution based on the top professional services automation (PSA) platform for handling service requests, ticket lifecycle, accountability, progress tracking, and reporting.

    Progent's Help Desk Call Center consulting support can assist you in establishing an efficient new Call Center or improving your existing organization, evaluating or modifying Call Center software to meet the special demands of your business, or adding temporary online personnel to supplement your existing Help Desk Call Center resources during unusually busy events like software transitions, mass updates, or rolling out new applications.

    Progent's Call Center staff of veteran network consultants offers your workers in Broomfield Colorado fast access to a large support group with years of background providing phone consulting and remote diagnostics for networks that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to earn the Help Desk recognition as a solid driver of business productivity, and Progent's goal is to solve and not merely record technical problems.

  • Business Applications Services: Training, Programming, and Troubleshooting
    Progent's Applications Experts staff offers online advanced consulting expertise and training in key application areas that include ERP, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also can deliver consulting expertise, custom development, and training for popular Microsoft business applications including Microsoft CRM, Office Project, Word, and Office Excel. To learn more concerning Progent's consulting, programming, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.

    Progent's Apple Mac experts can promote the imaginative aspect of Mac computing by providing remote consulting services and education in imaging, sound, and video. Progent's consultants offer assistance in a variety of Macintosh applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and Adobe After Effects. Progent's consultants can also assist you with special procedures such as scanning or digitizing audio/video or configuring an audio/video post production lab.

    Remote Network Monitoring Services
    Progent offers companies in Broomfield Colorado remote network and server monitoring services centered around Microsoft Operations Manager IT infrastructure monitoring, adapted by Progent to suit your business so your computer maintenance is proactive rather than reactive. By exposing looming trouble spots before they evolve into full-scale emergencies, system monitoring can avoid inconvenient and expensive information system breakdowns. Progent can also utilize network monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or macOS and OS X systems, Microsoft Windows systems, or systems powered by a combination of operating systems.

How Your Broomfield Colorado Company Can Contact Progent's Online Technical Support Professionals
To get in touch with Progent about emergency phone-based assistance with UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, go to Progent's Urgent Online Support, phone 1-800-993-9400, or refer to Contact Progent.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services




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    Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users can work closely with colleagues who run Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac systems can coexist, allowing Mac users to get and send email, examine the Exchange global address list, copy addresses, sync up calendars, and invite fellow workers to meetings via your Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web connectivity are working. Progent also can provide specialized one-on-one Entourage education.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to deliver centralized management and comprehensive security for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper level of inspection for incoming email. For outbound email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.

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    Progentís consultants can help you to design and implement a smooth migration from onsite Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD Domain Services and AD Connect to centralize identity and access management across on-premises and cloud resources.

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    24x7 Call Center IT Services

    The Helpdesk support model used by Progent offers small and midsize companies an efficient alternative to dependence on freelance consultants by offering extensive expertise accessible to numerous engineering teams, optional 24x7 availability of emergency help, escalation capability to world-class experts for solving the most intractable problems, support consistency and dependability, quick follow-up overseen by seasoned IT service managers, a choice of convenient mechanisms for requesting support jobs, and a high level of process visibility made possible by trouble ticket updates and accessible through a web portal.

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    Progent's Microsoft-certified Windows 11 consulting experts can provide a range of services to support Windows 11 such as cloud solutions, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined provisioning, and Help Desk support services.

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    24/7 Catalyst Wireless Access Point Online Support Services

    Progent's Cisco Catalyst Wi-Fi 6 and Wi-Fi 6E WAP experts offer economical remote and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).

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    Progent can provide the support of certified consultants and experienced database application developers, DBAs, project management experts, Cisco-certified network engineers, business continuity planning specialists, and security consultants to assist your business to assess the likely advantages of Microsoft SQL Server 2012 for your business, set up pilot environments at your datacenter or at Progent's test lab, design and execute out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from other database platforms, and configure a cost-effective and secure IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.

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    Progent is an Altaro partner and can plan and manage a deployment of Altaro O365 Backup to preserve your M365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, plus Teams Chats.

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    Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, optimizing and troubleshooting SCOM solutions and offer organizations of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network fabric and Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to help you to remediate critical problems uncovered by Microsoft SCOM 2012.

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    Progent's certified Internet Security and Acceleration Server consultants have long experience developing ISA Server-based security solutions for IT networks with multiple offices, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall experts can help your company in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security requirements without overly limiting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Cisco PIX Migration Professional

    Cisco's PIX Series firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent still offers technical assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can also help you determine whether to adopt next generation firewall technology available from Cisco. Progent's Cisco-certified experts can help your company plan and carry out a cost-effective migration to Cisco ASA 5500-X firewalls based on industry best practices.

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    Small Business WAP571 Online Support Services

    Cisco's Small Business 100, 300 and 500 series of APs are Linux-powered units engineered as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi network experts can provide remote or on-premises configuration and troubleshooting support to help your organization to plan, configure, upgrade, optimize, administer and debug Cisco Small Business wireless access point environments of any scale or topology.

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    Mac Disaster Recovery Configuration

    Progent's CISM-certified security consultants can show you how to secure your Apple Mac environment through professional support offerings such as performing security tests, clean up after virus and worm attacks, configuring firewalls, implementing secure off-site and mobile access, deploying automated programs for defense against viruses, spam, and directory harvest attacks, and creating a company-wide security strategy appropriate for the specific goals of your business information system.

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    Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your organization's ability either to block ransomware or recover rapidly from a ransomware incident. Progent will work with you personally to collect information concerning your current antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective AV and backup system that reduces your vulnerability to a ransomware attack and aligns with your business requirements.

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    Progent's Microsoft-certified consultants offer affordable remote and onsite consulting expertise, application development, and troubleshooting services for businesses of any size who want to migrate to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.

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    Progent's Microsoft-certified consultants can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Online and on-premises evaluation and upgrade services for Windows 10 available from Progent include Return on Investment estimates, project management, application compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid integration, mobile device management, teleworker connectivity, data and identity security, automated provisioning and management, network design, Wi-Fi support, disaster recovery planning, webinar training for network management personnel and users, and ongoing technical help.

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    Progent can help you to design a migration to Teams from Skype for Business and install, administer, and troubleshoot a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.

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    Progent offers cost-effective remote access to an Oracle-certified MySQL DBA or application developer and can help businesses of all sizes to integrate and support MySQL in a reliable network environment that provides high levels of performance, expandability, and protection. Progent also has experience assisting businesses port databases from Oracle to MySQL.

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    Progent's Microsoft-certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with multiple sites, remote users, and mission-critical web applications. Progent's ISA Firewall consultants are available to help your small business in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your information protection needs without overly limiting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.

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  • Windows 7 IT Consultant Microsoft Windows 7 Evaluation IT Consultant
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    Progentís Technical Response Center offers affordable national extended hours remote help for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers offer extended hours telephone help and remote secure computer access to isolate and resolve technical problems rapidly and economically.

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  • IT Services Citrix VM desktops
    IT Consultant Citrix VDI

    Citrix has developed a comprehensive line of platforms that deliver enterprise-class manageability, expandability, and responsiveness for virtualizing servers and for server-based delivery of Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist your company to evaluate the strategic benefits of Citrix technology and help you plan, validate, implement, optimize, and maintain Citrix virtualization platforms.

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