Immediate Online Help for Broomfield Colorado UNIX, Linux, or Solaris NetworksFor small companies in Broomfield Colorado, Progent provides technical support for computer systems based on UNIX or Linux or for networks that feature a mix of UNIX-family systems and Windows technology. Progent has delivered online troubleshooting to companies in all 50 states in the United States. (Refer to Progent's client testimonials). Progent also can furnish the expertise of Cisco CCIE-certified network specialists for challenging connectivity problems, as well as the assistance of CISSP and CISM-certified security consultants to handle advanced security design and business continuity planning.

Progent's remote support engineers represent exceptional leverage because they are equipped with the practical background and the advanced technology to resolve the majority of network problems quickly. This reduces immediate costs since service calls accumulate a smaller number of chargeable consulting minutes. Remote help also eliminates the cost of dispatching an engineer to your site. Your organization benefits additionally in indirect expenses by reducing or eliminating system outages and associated losses stemming from business disruption, upset clients, idle employees, and de-focused management.

Progent's pricing policy for online support is designed to stretch your network support investment. Progent charges on a per-minute basis for phone consulting, so you are charged just for the support that you receive. Unlike many remote support firms, Progent imposes no startup surcharge or minimum job duration. Progent's one-minute billing unit and clean model for pricing prevent scenarios where speedy. minor repairs manage to turn into major invoices. Progent's skill at solving problems quickly translates into your business spending less cash.

Progent's Online Support Technologies
Over time, Progent has developed a collection of optimized technologies and proven processes which allow the highest level of effectiveness for remote help and troubleshooting for small company IT systems. Progent offers secure Virtual Private Network support for gateways from a variety of leading sources including Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Secure VPN access enables the engineers of Progent's Technical Response Center to interface to your company's network without breaching system security.

Progent's sophisticated service reporting system keeps detailed records for the support that Progent's clients have received. Progent's team engineers have access to the records of all help delivered to each customer by any Progent consultant. This history of trouble tickets and responses is organized as a conveniently retrievable proprietary knowledge base that allows Progent's remote support experts to communicate their knowledge company-wide to make sure that the effectiveness of Progent's technical support improves daily. Progent's high-level accreditations and working relationships with key vendors such as Cisco and Microsoft make available other massive support knowledge bases and permit fast access to manufacturers' in-house support staff with the result that Progent's remote consulting specialists are able to find the most efficient solutions in the least time.

Get Online UNIX/Linux, Solaris, or macOS and OS X Technical Assistance from Progent
To get started with Progent's remote support in Broomfield Colorado or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have a critical need for network help, visit Immediate Emergency Support.

Phone-based Network Support Services Available from Progent
Progent's online technical service experts offer advanced credentials in a comprehensive array of products and technologies. This wide range of capability allows Progent's consultants to tackle practically any problem likely to occur in a small or midsize business network. Credentials awarded to Progent engineers in UNIX-family technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications owned by Progent service consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.

To help businesses with multi-platform environments, Progent also provides the support of engineers with advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional consultants.

Phone-based technical support services available from Progent to customers in Broomfield include:

  • UNIX, Linux, Sun Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based consulting services address a wide range of computer technology such as network infrastructure, email solutions, network and process security, UNIX and Microsoft Windows integration, VMware products for server hardware consolidation and simplified management, and transitioning from legacy applications to the latest MS Windows or Linux environments. Progent's team-based approach to resolving network issues promotes quick escalation, when required, to consultants with task-relevant experience to handle challenging scenarios. This expedites solutions of urgent problems, reduces network downtime, and lowers support costs.

    Progent's UNIX and Linux support engineers can offer emergency online assistance for resolving problems within UNIX, Linux, or Solaris networks based on leading versions of UNIX such as:

    • macOS and OS X
    • Solaris
    • IBM AIX Operating System
    • HP-UX
    • BSD
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Major Linux platforms for which Progent can provide expertise include:
    • RedHat
    • SUSE Linux
    • Debian-GNU
    • Slackware

  • Contact a Cisco CCIE for High-level Network Problem Solving
    Cisco Infrastructure Engineers for Broomfield ColoradoThe Cisco Certified Internetwork Expert certification is the premier accreditation for network infrastructure professionals, and certifies a person's network technology knowledge at the expert level. CCIEs know how to resolve even the most complex issues surrounding network infrastructure design, deployment, maintenance, protection, and troubleshooting. Cisco qualified CCIEs operate with the highest priority with Cisco's in-house support staff in analyzing problems with IOS network administration tools and developing workarounds or locating software patches. CCIEs provide excellent cost-effectiveness because their broad experience enables them to fix even the most difficult problems quickly. In many instances, less experienced engineers can struggle for hours or days with the same problems that a CCIE can dispose of in minutes. Few consulting providers make Cisco CCIEs accessible to support small and mid-size businesses. Progent offers fast phone contact with a Cisco-qualified CCIE so your company can receive immediate assistance for severe network issues that are hurting worker productivity but are not within the experience of your local computer service resources. Progent's Cisco CCIE consultants can tie into your network via advanced on-line troubleshooting tools to perform quick, secure, and economical diagnosis and repair. Progent's CCIEs offer consulting for the complete line of Cisco's industry-leading selection of infrastructure devices such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, wireless access points, Meraki cloud-managed Wi-Fi access points, VoIP phones and systems, Catalyst Series switches, plus Virtual Private Network products.

  • Certified Microsoft Windows Expertise
    MS Windows Expertise for Broomfield ColoradoProgent's Microsoft-premier remote service professionals can provide network problem solving and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your company the expertise of support professionals who can assist your company with a wide variety of technology support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, Microsoft Exchange 2019 Server integration, Microsoft Exchange Server 2016 migration, Exchange Server 2013 consulting, Exchange 2010 management, SharePoint Server 2016 migration and hybrid deployment consulting services, SharePoint Server 2019 planning and configuration, Microsoft Teams migration expertise, Microsoft Skype for Business Server migration consulting, Lync Server management and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront TMG administration and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support, Systems Center Operations Manager network monitoring, Project Server training, Small Business Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

    Progent also offers a wide range of online PC desktop services including Windows 7 migration support, moving to 64-bit desktop software, integrating Office 2010, and automating Business Desktop Deployment.

  • CISM and CISSP Premier Network Security Professionals
    CISSP Premier Network Security Experts for Broomfield ColoradoProgent's accredited CISSP, ISSAP, and CISM security engineers offer a range of system protection services to improve the defenses of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows network against assaults or help your business to recover rapidly following a serious penetration. Security solutions offered by Progent cover in depth security audits using tools such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds tools and Hydra; quick cleanup after virus and worm attacks; installing firewalls; designing secure mechanisms for remote and mobile communication; securing your email system against spam and DHA attacks; and establishing 24x7 proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers advanced online support services to help companies of any size integrate their information networks with leading public clouds such as Azure and Amazon AWS. Progent can assist you to design and manage cost-effective environments that can include Windows and Linux operating systems and apps in either cloud-based systems or in hybrid architectures that combine physical IT assets as well as public clouds. To help you to integrate public cloud services with networks, Progent offers a range of cloud migration services such as Microsoft 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform integration expertise. Progent has more than 20 years of background providing high-level consulting services online, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
Additional Consulting Services Available from Progent
Progent offers the skills of seasoned online consulting professionals for contract IT projects that small businesses often request. Progent's rates for ongoing consulting tasks are determined based on the qualifications of the consultants involved. Progent's background in these important fields of computer technology enables customers to execute major projects within budget and on schedule. Progent's special online engineering services include:
  • Help Desk Services
    Progent's Call Center programs for small and midsize organizations with environments based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Call Center outsourcing, Virtual Helpdesk services, and Help Desk consulting. Progent's Standard Help Desk Call Center services are ideal for small organizations who don't have the budget to assemble and manage an in-house Help Desk but who require quick access to an effective Help Desk with proficient phone assistance as well as the available expertise to escalate the most challenging tasks to advanced consultants.

    Progent's Help Desk Co-management services make it possible for your business to split the load for Help Desk support transparently between your IT staff and Progent's large roster of veteran technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on the top PSA tool for managing end-user service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Help Desk consulting expertise can guide you in building an efficient new Help Desk Call Center or revamping your current one, selecting or customizing Help Desk Call Center software to handle the special requirements of your business, or providing occasional phone support personnel to supplement your in-house Call Center group during demanding scenarios like software transitions, major updates, or installing new applications.

    Progent's Help Desk team of veteran information technology consultants provides your customers in Broomfield Colorado rapid contact with a reliable technical support resource with years of experience offering telephone-based help and remote troubleshooting for networks that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's mission is to earn the Call Center recognition as a key enabler of company performance, and Progent's target is to fix and not just report IT problems.

  • Business Applications Support: Education, Custom Development, and Integration
    Progent's Applications Experts staff provides phone-based advanced engineering support and education in special application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also can deliver expertise, custom programming, and education for popular Microsoft applications such as Microsoft CRM, Microsoft Office Project, Word, and Microsoft Excel. To read more about Progent's consulting, programming, and training offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.

    Progent's Apple Mac consultants can nurture the imaginative facets of Macintosh computing by providing phone-based help services and education in imaging, audio, and motion video. Progent's support professionals can provide help in a large selection of Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and After Effects. Progent's consultants can also assist you with special jobs such as capturing or digitizing audio or video or integrating an audio/video production facility.

    Online Network and Server Monitoring Support
    Progent can provide businesses in Broomfield Colorado remote network and server monitoring support powered by Microsoft Operations Manager network monitoring and reporting, enhanced by Progent to suit your business so your network support is proactive and automated. By exposing looming issues before they evolve into crashes, automated monitoring can head off inconvenient and costly network crises. Progent can also use server and infrastructure monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft Windows systems, or systems that incorporate a mix of platforms.

How Your Broomfield Colorado Business Can Contact Progent's Remote Technical Support Professionals
To get in touch with Progent about urgent online help with UNIX/Linux, Solaris, or Apple macOS and OS X networks, go to Progent's Nationwide Online Support, telephone 1-800-993-9400, or visit Contact Progent.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services

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