UNIX, Linux, Sun Solaris, Mac OS X Remote Support Services for
Broomfield Enterprise IT Network Systems
For small and midsize businesses in Broomfield Colorado, Progent offers help for information systems based on UNIX or Linux or for networks that include a mix of UNIX and Windows platforms. Progent has delivered online troubleshooting to companies in every state in the United States. (See Progent's client testimonials). In addition, Progent offers the expertise of Cisco CCIE engineers for complex infrastructure issues, plus the assistance of CISA and CISSP-certified security engineers to handle advanced security architecture and disaster recovery preparedness.
Progent's remote technical support services offer excellent leverage because they have the practical background and the advanced tools to resolve most network problems quickly. Efficient support reduces direct expenses since solutions accumulate fewer chargeable consulting minutes. Online support also eliminates the expense of sending a consultant to your site. Your company saves additionally with indirect expenses by minimizing or avoiding system outages and related costs stemming from business discontinuity, upset clients, unproductive employees, and distracted executives.
Progent's billing policy for remote support is structured to maximize the impact of your IT service dollar. Progent bills per minute for phone assistance, so you owe just for the services that you actually get. In contrast to many online support organizations, Progent requires no initialization surcharge or minimum fees. Progent's per-minute billing unit and clean model for billing avoid situations where fast solutions manage to turn into large tabs. Progent's skill at solving problems quickly translates into your company conserving cash.
Progent's Online Service Tools
Over the years, Progent has fine tuned an array of customized technologies and field-proven methodologies which permit the highest level of effectiveness for remote engineering help and troubleshooting for small business IT systems. Progent offers protected Virtual Private Network support for gateways from multiple leading vendors such as Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Secure VPN access permits the engineers of Progent's Technical Response Center to communicate with your company's system without breaching network security.
Progent's powerful service database system stores comprehensive histories for the support that Progent's customers have received. Progent's team engineers have the benefit of the details of assistance rendered to each customer by any Progent consultant. This database of problems and responses is organized as a quickly accessible internal database that enables Progent's online support engineers to share their experiences with the whole team to make sure that the quality of Progent's support services grows daily. Progent's advanced accreditations and close relationships with major industry leaders including Cisco and Microsoft make available additional massive support knowledge bases and permit priority response from manufacturers' in-house engineering staff so Progent's remote consulting specialists are able to determine optimal solutions in the least time.
Get Online UNIX, Linux, Solaris, or Apple macOS and OS X Computer Assistance from Progent
To access Progent's remote services in Broomfield Colorado or to find out additional information about Progent's online support programs, call Progent at
Remote Technical Support Services Offered Progent
Progent's remote support professionals have credentials in an extensive set of products and technologies. This breadth of technical skills enables Progent's engineers to tackle almost any crisis likely to occur in a small or midsize company network. Certifications held by Progent engineers in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications earned by Progent service experts include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), CCVP, CCDA and CCDP.
To support businesses with mixed-platform environments, Progent also offers the services of engineers with advanced Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional consultants.
Phone-based technical support services provided by Progent to small businesses in Broomfield include:
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UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online support services address a broad range of information technology including network infrastructure, messaging solutions, system and operational security, UNIX/Linux and Microsoft Windows integration, VMware technologies for server hardware consolidation and simplified management, and transitioning from older systems to current Microsoft Windows or Linux-based solutions. Progent's team-oriented approach to solving network issues promotes fast escalation, if necessary, to engineers with appropriate experience to tackle challenging situations. This accelerates solutions of critical problems, reduces network downtime, and lowers service costs.Progent's UNIX and Linux support engineers can offer emergency phone-based assistance for resolving anomalies within UNIX, Linux, or Solaris networks based on leading versions of UNIX including:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX Open UNIX
- HP-UX
- BSD
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
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Contact a Cisco CCIE for Complex Network Problem Solving
The Cisco CCIE credential is the top accreditation for network infrastructure professionals, and indicates a consultant's technical knowledge at the expert level. CCIEs know how to handle even the most intractable issues surrounding network infrastructure design, integration, management, protection, and repair. Cisco CCIEs can cooperate closely with Cisco's in-house product support engineers in analyzing problems with IOS network management tools and coming up with workarounds or identifying program patches. Cisco CCIEs represent an excellent cost-effectiveness because their broad experience enables them to find solutions for the most complex problems quickly. In many instances, less seasoned engineers can wrestle for many hours or days with identical problems that a CCIE can resolve in minutes.
Few consulting organizations make Cisco-qualified CCIEs accessible to assist small and medium sized businesses. Progent offers fast phone access to a Cisco CCIE so your company can get urgent support for complex network problems that are lowering business productivity but are beyond the scope of your local network maintenance personnel. Progent's CCIE consultants can interface to your network using sophisticated remote support technology in order to perform quick, secure, and affordable analysis and repair.
Progent's CCIEs offer expertise in the complete line of Cisco's industry-leading selection of networking devices such as PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM modules, protected high-speed and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed APs, Voice over IP (VoIP) systems, Catalyst switches, plus VPN solutions.
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Certified MS Windows Expertise
Progent's Microsoft-premier remote support engineers offer computer system repair and IT assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the expertise of support professionals who can assist your company with a broad variety of technology support including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 set up,
MS Exchange 2019 Server integration,
MS Exchange 2016 Server migration, Microsoft Exchange 2013 integration,
Exchange Server 2010 maintenance,
SharePoint 2016 migration expertise,
SharePoint 2019 planning and integration, Microsoft Teams integration, Microsoft Skype for Business Server migration consulting, Microsoft Lync Server integration and Microsoft Office Communications Server upgrade, Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 migration and development, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring and reporting,
Project Server planning,
Small Business Server support, and
Windows Essentials cloud integration.
Progent in addition offers a full range of online PC desktop support and troubleshooting services such as Windows 7 migration help, preparing for to 64-bit desktop applications, configuring Microsoft Office 2010, and streamlining workstation deployment.
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CISSP, ISSAP, and CISM Certified Network Security Experts
Progent's accredited CISSP and ISSAP network security consultants can provide a variety of security services that can enhance the immunity of your UNIX, Linux, Solaris, Mac or Windows environment against assaults or help your business to recuperate rapidly following a damaging penetration. Security support services offered by Progent cover comprehensive security audits using tools such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds tools and Netcat; fast cleanup after virus and worm assaults; installing firewalls; establishing secure mechanisms for remote and mobile access; protecting your messaging infrastructure from spam and directory harvest attacks; and instituting round-the-clock network monitoring.
- Hybrid Cloud Integration
Progent can provide expert remote support services to help companies of any size integrate their networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid architectures that utilize local IT assets as well as cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a variety of public cloud migration services such as Office 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud Platform (GCP) integration expertise. Progent has over 20 years of background providing advanced consulting expertise online, and Progent can help you complete your cloud integration projects on schedule and affordably.
Progent offers the services of seasoned online consulting experts for special IT projects that small businesses frequently need. Billing rates for ongoing consulting projects are set according to the qualifications of the engineers required. Progent's background in these important fields of computer technology enables customers to execute critical projects economically and on schedule. Progent's project-based online engineering solutions include:
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Call Center Expertise
Progent's Help Desk support programs for small and midsize companies with environments based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Helpdesk support services, and Helpdesk consulting. Progent's Standard Call Center support services are intended for small businesses who don't have the budget to build and maintain an internal Help Desk but who want quick communication with an efficient Help Desk Call Center with professional telephone support as well as the technical depth to escalate the most challenging tasks to advanced consultants.Progent’s Help Desk sharing services allow your IT organization to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of certified desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution built around the top professional services automation (PSA) platform for managing service requests, ticket lifecycle, accountability, status tracking, and reporting.
Progent's Help Desk Call Center consulting services can guide you in building an efficient new Help Desk or enhancing your established organization, identifying or customizing Help Desk Call Center software to meet the particular needs of your company, or providing occasional online staff to supplement your internal Call Center group to handle high-demand events such as software transitions, major updates, or installing new applications.
Progent's Help Desk Call Center staff of seasoned information technology experts provides your computer users in Broomfield Colorado instant communication with a large support resource with extensive background offering telephone-based support and remote troubleshooting for networks that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's charter is to earn the Help Desk Call Center recognition as a crucial contributor to company productivity, and Progent's policy is to fix and not simply document IT problems.
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Business Applications Services: Training, Customization, and Problem Solving
Progent's Applications Experts staff offers phone-based professional engineering support and training in key business application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can deliver consulting, custom development, and education for familiar Microsoft applications such as Microsoft CRM, Microsoft Office Project, Office Word, and Microsoft Excel. For additional information concerning Progent's consulting, custom programming, and training services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.Progent's Mac professionals can support the creative elements of Macintosh computing by offering phone-based consulting services and training in imaging, sound, and video. Progent's consultants offer expertise in a large selection of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and After Effects. Progent's Mac experts can also help you with specific projects like scanning or digitizing audio or video or establishing an audio/video post production facility.
Online Network Monitoring Support
Progent offers companies in Broomfield Colorado online network and server monitoring services powered by Microsoft System Center Operations Manager IT infrastructure monitoring and reporting, customized by Progent to fit your environment so your network maintenance is proactive rather than reactive. By spotting possible problems before they result in crashes, proactive monitoring can minimize inconvenient and expensive service crises. Progent can also use system monitoring tools such as Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows networks, or environments based on multiple OS platforms.
To contact Progent about urgent remote support with UNIX/Linux, Solaris, or macOS and OS X computer systems, go to Progent's Urgent Online Help, telephone
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
| City | Address | Phone | Link |
| Aurora | Clock Tower Square, 14201-14291 E 4th Ave Aurora, CO 80011 United States |
(720) 577-6500 | Aurora Network Support Services |
| Broomfield | 11001 West 120th Ave, Suite 400 Broomfield, CO 80021 United States |
(720) 666-6553 | Broomfield Network Support Services |
| Centennial | 7173 S. Havana St, Suite A600 Centennial, CO 80112 United States |
(720) 961-4447 | Centennial Network Support Services |
| Denver | 1515 Wynkoop St, Suite 360 Denver, CO 80202 United States |
(720) 263-4433 | Denver Network Support Services |
An index of content::
Top Rated System Center 2012 Data Protection Manager Technical Consultant
SCDPM 2012 Compliance Troubleshooting
Progent's Microsoft-certified consultants can provide remote or onsite expertise to help organizations of all sizes to plan, implement, administer, and repair a backup/restore solution based on System Center 2012 Data Protection Manager. Progent can help you to migrate from earlier versions of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent can provide occasional support for fixing especially challenging issues, or full project management support. Progent's consultants can also assist you to design SCDPM 2012 into a comprehensive disaster recovery plan.
Virtual Server Technology Consult
Virtual Server Consulting Services
By using virtual servers, companies can operate many virtual machines on one physical server. Virtual server technology allows businesses to enjoy all the benefits of server segmentation, while avoiding the costs associated with purchasing additional server equipment. Virtualization is the critical technology behind private clouds, which offer major benefits such as reducing the costs of hardware, datacenter facilities, and management while enhancing data protection, network reliability, and disaster recovery. Other key server management options include server monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's certified server management experts can assist you in all aspects of server consolidation and administration to allow your company to cut expenses and conserve time.
Linux Remote Professionals
Consultants Linux RedHat Phone-based
Progent provides nationwide online technical support and troubleshooting services for companies that operate environments powered by variants of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Remote technical support offers maximum return for your information technology dollar by preserving client productivity and limiting the time charged for network analysis and repair. Sophisticated online support utilities and experienced service specialists and consultants allow Progent to handle the majority of IT issues without wasting time and money by going to your location. In most of cases your IT issues can be dealt with by telephone or via a mix of phone help and remote access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA certified security professionals to help you with the most challenging system issues.
SQL Server Capacity Planning Development
Upgrading SQL Server 2008
SQL Server 2005 delivers indispensable, familiar tools to computer professionals as well as to network users, lessening the difficulty of designing, integrating, managing, and using enterprise information and analytical applications in environments ranging from mobile devices to corporate data networks. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and broad knowledge in designing and deploying information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Open Now NetApp MetroCluster Troubleshooting Specialist
NetApp MetroCluster Disk Pools Specialist
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with synchronous replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters that are up to 185 miles (300km) apart from each other. Progent's roster of veteran IT experts can assist your business to plan, deploy, administer, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by delivering help with procedures such as assigning disk pools and shelf IDs, arranging plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and verifying your MetroCluster disaster recovery solution to prove adherence with industry standards and regulatory mandates.
SQL Server 2012 Migration Integration
SQL Server 2012 AlwaysOn Online Consulting
Progent offers the expertise of Microsoft-certified consultants and experienced database application developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified data security professionals to assist you to assess the likely benefits of Microsoft SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's test lab, design and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and configure a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
At Home Workers VoIP Support Services
Remote Employees IP Voice Engineer
Progent can help small and medium-size companies to set up IP voice platforms to give their at-home employees the advantage of seamless access to the company phone network.
SQL Server 2012 Monitoring Remote Technical Support
SQL Server 2012 Monitoring Specialists
Progent can provide the expertise of certified engineers and seasoned database application programmers, database administrators, project managers, network infrastructure architects, business continuity planning specialists, and certified data security consultants to help you to evaluate the potential advantages of Microsoft SQL Server 2012 for your business, install test environments at your site or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and configure an efficient and secure IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
DopplePaymer ransomware recovery Specialist
Ryuk ransomware protection Consultant Services
Progent's experienced ransomware recovery experts can help your business to reconstruct a network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Best Practices Small Business IT Consulting
Microsoft Solutions Framework Project Methodology Network Support Consultant
Progent’s team of Microsoft and Cisco Premier experts average more than ten years of real-world industry experience, in the trenches of IT service, performing a broad range of technical tasks for an extensive mix of customers. Each Progent support professional shares a proven set of personal best practices that are combined into company-wide leading practices standards that Progent teaches its consulting staff. This guarantees that you get not only expert technical help, but also a consultant with field-tested methods for using computer knowledge to repair actual network problems quickly.
Catalyst Wi-Fi 6 AP Layout Consultants
24 Hour On-site Technical Support Catalyst 9130AX Access Point
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 Access Point experts offer economical online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
At Home Employees Video Conferencing Support and Setup
Offsite Employees Video Conferencing On-site Support
Progent can assist small and medium-size organizations to deploy and troubleshoot video conferencing solutions to allow their teleworkers to collaborate efficiently with fellow workers and customers.
Company-wide Standards for Best Practices Small Business IT Outsourcing Services
Best Practices Information Technology Outsourcing Firm
Progent’s staff of Microsoft and Cisco Certified consultants average longer than a decade of hands-on industry experience, at the front lines of network support, executing a broad range of technical tasks for a large array of customers. Each Progent support professional shares a proven collection of personal best practices which are combined into shared leading practices training that Progent teaches its consulting team. This ensures that you get not only world-class IT skills, but also a consultant with field-tested approaches for applying computer knowledge to solve actual IT problems quickly.
Open Now Information Technology Consulting Tracking Service Costs
Service Reporting Network Consultant
Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all billed support activities. Unlike many independent consultants or local service organizations who provide minimal documentation or details of services done, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the service documentation transmitted by each staff member to each client. The practice of documenting and organizing support activity allows more efficient service and eliminates a slew of typical misfortunes such as when a support client is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Best Practices Small Office IT Consulting
Top Microsoft Solutions Framework Project Methodology Integration Consultants
Progent’s team of Microsoft and Cisco Certified consultants average longer than ten years of real-world industry experience, in the trenches of network support, executing a wide variety of technical projects for a large array of customers. Each Progent support professional shares a proven collection of personal best practices that are combined into shared leading practices training that Progent teaches its support personnel. This means that you get not only expert IT skills, but also a consultant with proven methods for using computer knowledge to fix real-world network problems rapidly.
MSCRM Specialist
Customer Relationship Management Integration
Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture profitable client interactions. Integrated Sales and Customer Service components allow employees to share information to help improve sales success and offer steady, efficient customer service. Progent can set up the most sensible server and communications infrastructure, including mobile wireless access, to support MS CRM, and Progent's Experts Team can provide your company with a certified MSCRM consultant who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer support databases.
Professionals Mandrake Linux
Gentoo Linux Consultant
If your company is producing Linux-based software on a network that has MS Windows-based processors, PCs, and office productivity products, Progent can provide full-service network support outsourcing that frees you to concentrate on your area of strategic expertise without the constant distraction of maintaining your business network. By using smart server monitoring and by delivering online and in-person support when your business needs it, Progent offers an economical solution for maintaining an information network that features high reliability, security, and performance. Progent's Linux developer support offerings include full-service network support outsourcing, virtual infrastructure, remote and in-person service and troubleshooting, network monitoring, and Contact Center services.
Help and Support Hybrid Microsoft 365 and Exchange
24-7 Network Consulting Exchange Online Archiving
Microsoft allows you to create seamless hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help you with any phase of designing, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is completed on schedule and within budget.
Service Database Network Consultants
Help and Support Tracking Service Costs
Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all delivered support activities. Unlike some freelance consultants or small service firms who provide scant documentation or details of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service reports sent by every consultant to every customer. The practice of detailing and organizing support records allows more efficient service and eliminates a slew of typical problems such as when a service client is virtually held captive to a consultant who refuses to let go of vital service information.
Amazon Marketplace Web Service Outsourced Programming
Amazon MWS Reports
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can broaden their reach, lower their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
After Hours Videoconferencing Online Troubleshooting
Cisco Video Conferencing Technology Professional
Progent offers the expertise of a senior specialist with years of hands-on experience configuring, managing, and upgrading immersive telepresence systems from leading vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house IT management group, your ISP, and your video conferencing technology vendor to assist your company increase the strategic value of your video conferencing solution.
Telepresence Consulting
Network Consulting 8800-EX Wireless IP Phone
Progent's Cisco certified networking consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Progent Phone Numbers
Progent Phone Numbers
For small organizations considering Progent's network support outsourcing, consulting, or troubleshooting offerings, call 800-993-9400 or e-mail information@progent.com.
Microsoft Windows 2000 Remote Technical Support
Microsoft Windows 2000 Onsite Technical Support
Progent's certified Microsoft Windows 2000 consulting staff can help you enhance the functionality of your current Windows 2000 Servers and can simplify network management, offer technical support and troubleshooting, and enhance security. Progent can also help you design, justify, and execute a strategy to migrate from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in setting up test installations to reduce the obstacles involved with migrating to Windows 2003 Server by uncovering possible hardware and application compatibility issues.
24x7x365 Catalyst Switch EVN Remote Support Services
Catalyst Switch VLAN Network Engineer
With Catalyst switches for small and medium-sized companies, Cisco enables organizations to gain all the benefits of adding intelligent services to their IT infrastructures. Cisco's switching product line makes it possible to deploy capabilities to make your network infrastructure highly robust to accommodate real-time needs, expandable to facilitate growth, safe enough to guard restricted information, and capable of differentiating and controlling traffic flows to streamline network performance. Progent's CCIE and CCNP certified consultants can show you how to pick out and deploy Cisco switches that make sense for your company. In addition, Progent's CISM and CISA certified security consultants can show you how to create a comprehensive security plan and configure Catalyst switches so they help support your security strategy. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2950 switches, Catalyst 3750 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
MRTG Online Technical Support
Nagios Setup and Support
Nagios and MRTG are powerful, license-free monitoring utilities that operate with Linux and can be used to analyze UNIX environments, Microsoft Windows networks, or mixed-OS systems in which the Linux OS and Microsoft Windows run side by side. The Nagios monitor allows network managers to track system services including SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher allows you to graph the bandwidth through SNMP network appliances such as processors, routers, and switches. Progent's system integration engineers can show you how to utilize both these programs to streamline and troubleshoot your computer network.
Technology Consulting ProSight Remote Desktop Management
Emergency Automated Server Monitoring Integration
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by checking the state of critical devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT staff and your assigned Progent consultant so any potential issues can be addressed before they can impact your business.
Specialists CRISC Certified Risk and Information Systems Control Architect
Technology Professional CRISC Certified Risk and Information Systems Control Systems Engineer
Progent offers the guidance of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management solution based on best practices identified by CRISC and crafted to match your organization's risk appetite, business goals, and IT budget.
Office Excel 2013 Professional
Excel 2016 Consultant
Progent's certified Office Excel and Office 365 Excel application consultants offer a wide variety of remote services to assist you to design, develop, pilot test, install, manage, and debug applications based on any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can help your business to migrate your current Excel solutions to the latest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Android phones and tablets, and fix compatibility problems between various releases of Excel. Progent can provide on-demand support to organizations who need a fast fix to a stubborn problem associated with Office Excel and Progent also offers comprehensive project management support for upgrading or creating mission-critical applications built on Excel. Progent's affordable online training for Excel can be customized to address the special requirements of individual users or groups.
System Center 2016 Data Protection Manager Technical Support Services
Support and Setup System Center 2016 Security
Progent has over 10 years of experience integrating, maintaining and troubleshooting the key platforms included with System Center and can help you to plan, deploy, support, and repair your Microsoft System Center 2012 R2 solution to optimize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent can help you to upgrade to the latest edition of System Center from an older one or from a third-party datacenter management platform to provide the advantages of enterprise-class provisioning, centralized management, security, plus infrastructure and application availability and performance monitoring.
Microsoft Exchange 2007 Consultant
Support Exchange Server 2007
Progent's expert consultants can help you define and implement an efficient in-place Exchange Server 2007 upgrade strategy that minimizes network disruption, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange 2007 support, repair, and design offerings include assistance with the configuration of third-party add-ons to Exchange Server 2007 and the design of unified messaging solutions powered by Exchange 2007 Server.
Consulting Companies Company-wide Standards for Best Practices
Computer Network Companies Problem Escalation Through Teamwork
Progent’s staff of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world industry background, at the forefront of network support, performing a broad variety of technical projects for a large mix of businesses. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide best practices training that Progent instills in its consulting personnel. This guarantees that you get not just world-class IT capability, but also a support engineer with proven methods for using technical knowledge to repair real-world IT problems quickly.
Cisco RADIUS Security Professionals
Best Setup and Support VPN
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company deploy and maintain Cisco’s security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and provide the versatility to expand with your changing business requirements. Progent’s Cisco-Premier network consultants are familiar with Cisco’s complete line of hardware and software targeted at eliminating information theft, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can show you how to deploy Cisco technology to achieve safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control foundation for user authentication, authorization, and accounting from an easy-to-use Web interface.
SCVMM 2012 and Hyper-V Network Consultants
Microsoft Certified Expert System Center 2012 Virtual Machine Manager Support
Progent can assist organizations of any size to adhere to best practices to set up SCVMM 2012 hosts, fabric, storage systems, and library resources; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can assist your business to upgrade from a legacy release of SCVMM or from another management platform, and Progent can help you to enhance and troubleshoot your existing SCVMM 2012 environment so you get maximum return on investment.
ransomware protection Specialists
Locky ransomware recovery Professional
Progent's ransomware experts can assist you to evaluate your ransomware defenses, remotely monitor and guard your network, assist with settlement negotiations with a hacker, and rebuild a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Apple OSX Tiger Online Support
Apple OSX Tiger Online Technical Support
Progent's consultants offer Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and email help, security services, and custom training. Progent can assist clients to upgrade to macOS from OS X or other earlier versions of Mac OS X and Progent can provide help with macOS and Mac OS X applications. Progent can also help your business with Apple iPhone support and Apple iPad synchronization, or moving to iCloud. For computer environments based solely on macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, integrating and supporting a network environment that is available, safe, efficient and able to achieve your company's business goals.
Configuration Manager Small Business IT Consulting Firms
MCSE Expert Certified Intune Mobile Device Management Small Business IT Outsourcing Firms
Progent's Microsoft-certified engineers can help you to automate desktop PC update and patch deployment by delivering expertise with administration platforms such as Microsoft System Center Configuration Manager, SMS 2003, and WSUS.
Windows and Solaris On-site Technical Support
Windows and UNIX Consultancy
Progent's UNIX family support services provide small and mid-size businesses and developers support for administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad array of expertise provides you with an easy one-stop source to show you how to build and maintain a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft interoperability by combining MS Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Office 365 and Android Online Consulting
Office 365 hybrid solutions for Exchange Online Troubleshooting
Progent can help you to understand the wealth of subscription plans available with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent supports cross-platform environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid networks that transparently integrate on-premises and cloud resources.
Project Server 2013 Support and Integration
Microsoft Project Server Design
Progent's Microsoft-certified consultants offer advanced expertise in implementing, managing and debugging any edition of Microsoft Project Server and can deliver a broad range of affordable remote consulting services based on industry best practices to help organizations of all sizes to get all the benefits of this leading platform. Services offered by Progent include solution design, software configuration and migration, strategies for secure collaboration among onsite and offsite users, network optimization, and specialized online training classes.
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