Fast Online Technical Support for Broomfield Colorado UNIX or Linux SystemsFor small and midsize businesses in Broomfield Colorado, Progent offers help for information systems based on UNIX or Linux or for networks that include a mix of UNIX and Windows platforms. Progent has delivered online troubleshooting to companies in every state in the United States. (See Progent's client testimonials). In addition, Progent offers the expertise of Cisco CCIE engineers for complex infrastructure issues, plus the assistance of CISA and CISSP-certified security engineers to handle advanced security architecture and disaster recovery preparedness.

Progent's remote technical support services offer excellent leverage because they have the practical background and the advanced tools to resolve most network problems quickly. Efficient support reduces direct expenses since solutions accumulate fewer chargeable consulting minutes. Online support also eliminates the expense of sending a consultant to your site. Your company saves additionally with indirect expenses by minimizing or avoiding system outages and related costs stemming from business discontinuity, upset clients, unproductive employees, and distracted executives.

Progent's billing policy for remote support is structured to maximize the impact of your IT service dollar. Progent bills per minute for phone assistance, so you owe just for the services that you actually get. In contrast to many online support organizations, Progent requires no initialization surcharge or minimum fees. Progent's per-minute billing unit and clean model for billing avoid situations where fast solutions manage to turn into large tabs. Progent's skill at solving problems quickly translates into your company conserving cash.

Progent's Online Service Tools
Over the years, Progent has fine tuned an array of customized technologies and field-proven methodologies which permit the highest level of effectiveness for remote engineering help and troubleshooting for small business IT systems. Progent offers protected Virtual Private Network support for gateways from multiple leading vendors such as Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Secure VPN access permits the engineers of Progent's Technical Response Center to communicate with your company's system without breaching network security.

Progent's powerful service database system stores comprehensive histories for the support that Progent's customers have received. Progent's team engineers have the benefit of the details of assistance rendered to each customer by any Progent consultant. This database of problems and responses is organized as a quickly accessible internal database that enables Progent's online support engineers to share their experiences with the whole team to make sure that the quality of Progent's support services grows daily. Progent's advanced accreditations and close relationships with major industry leaders including Cisco and Microsoft make available additional massive support knowledge bases and permit priority response from manufacturers' in-house engineering staff so Progent's remote consulting specialists are able to determine optimal solutions in the least time.

Get Online UNIX, Linux, Solaris, or Apple macOS and OS X Computer Assistance from Progent
To access Progent's remote services in Broomfield Colorado or to find out additional information about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network help, visit Immediate Emergency Support.

Remote Technical Support Services Offered Progent
Progent's remote support professionals have credentials in an extensive set of products and technologies. This breadth of technical skills enables Progent's engineers to tackle almost any crisis likely to occur in a small or midsize company network. Certifications held by Progent engineers in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications earned by Progent service experts include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), CCVP, CCDA and CCDP.

To support businesses with mixed-platform environments, Progent also offers the services of engineers with advanced Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional consultants.

Phone-based technical support services provided by Progent to small businesses in Broomfield include:

  • UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online support services address a broad range of information technology including network infrastructure, messaging solutions, system and operational security, UNIX/Linux and Microsoft Windows integration, VMware technologies for server hardware consolidation and simplified management, and transitioning from older systems to current Microsoft Windows or Linux-based solutions. Progent's team-oriented approach to solving network issues promotes fast escalation, if necessary, to engineers with appropriate experience to tackle challenging situations. This accelerates solutions of critical problems, reduces network downtime, and lowers service costs.

    Progent's UNIX and Linux support engineers can offer emergency phone-based assistance for resolving anomalies within UNIX, Linux, or Solaris networks based on leading versions of UNIX including:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX Open UNIX
    • HP-UX
    • BSD
    • SCO UNIX
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux versions for which Progent can provide expertise include:
    • RedHat Linux
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware Linux

  • Contact a Cisco CCIE for Complex Network Problem Solving
    Cisco CCIE Engineers for Broomfield ColoradoThe Cisco CCIE credential is the top accreditation for network infrastructure professionals, and indicates a consultant's technical knowledge at the expert level. CCIEs know how to handle even the most intractable issues surrounding network infrastructure design, integration, management, protection, and repair. Cisco CCIEs can cooperate closely with Cisco's in-house product support engineers in analyzing problems with IOS network management tools and coming up with workarounds or identifying program patches. Cisco CCIEs represent an excellent cost-effectiveness because their broad experience enables them to find solutions for the most complex problems quickly. In many instances, less seasoned engineers can wrestle for many hours or days with identical problems that a CCIE can resolve in minutes. Few consulting organizations make Cisco-qualified CCIEs accessible to assist small and medium sized businesses. Progent offers fast phone access to a Cisco CCIE so your company can get urgent support for complex network problems that are lowering business productivity but are beyond the scope of your local network maintenance personnel. Progent's CCIE consultants can interface to your network using sophisticated remote support technology in order to perform quick, secure, and affordable analysis and repair. Progent's CCIEs offer expertise in the complete line of Cisco's industry-leading selection of networking devices such as PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM modules, protected high-speed and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed APs, Voice over IP (VoIP) systems, Catalyst switches, plus VPN solutions.

  • Certified MS Windows Expertise
    MS Windows Experts for Broomfield ColoradoProgent's Microsoft-premier remote support engineers offer computer system repair and IT assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the expertise of support professionals who can assist your company with a broad variety of technology support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, MS Exchange 2019 Server integration, MS Exchange 2016 Server migration, Microsoft Exchange 2013 integration, Exchange Server 2010 maintenance, SharePoint 2016 migration expertise, SharePoint 2019 planning and integration, Microsoft Teams integration, Microsoft Skype for Business Server migration consulting, Microsoft Lync Server integration and Microsoft Office Communications Server upgrade, Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 migration and development, and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring and reporting, Project Server planning, Small Business Server support, and Windows Essentials cloud integration.

    Progent in addition offers a full range of online PC desktop support and troubleshooting services such as Windows 7 migration help, preparing for to 64-bit desktop applications, configuring Microsoft Office 2010, and streamlining workstation deployment.

  • CISSP, ISSAP, and CISM Certified Network Security Experts
    CISSP Certified System Security Specialists for Broomfield ColoradoProgent's accredited CISSP and ISSAP network security consultants can provide a variety of security services that can enhance the immunity of your UNIX, Linux, Solaris, Mac or Windows environment against assaults or help your business to recuperate rapidly following a damaging penetration. Security support services offered by Progent cover comprehensive security audits using tools such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds tools and Netcat; fast cleanup after virus and worm assaults; installing firewalls; establishing secure mechanisms for remote and mobile access; protecting your messaging infrastructure from spam and directory harvest attacks; and instituting round-the-clock network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide expert remote support services to help companies of any size integrate their networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid architectures that utilize local IT assets as well as cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a variety of public cloud migration services such as Office 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud Platform (GCP) integration expertise. Progent has over 20 years of background providing advanced consulting expertise online, and Progent can help you complete your cloud integration projects on schedule and affordably.
Additional Consulting Programs Offered by Progent
Progent offers the services of seasoned online consulting experts for special IT projects that small businesses frequently need. Billing rates for ongoing consulting projects are set according to the qualifications of the engineers required. Progent's background in these important fields of computer technology enables customers to execute critical projects economically and on schedule. Progent's project-based online engineering solutions include:
  • Call Center Expertise
    Progent's Help Desk support programs for small and midsize companies with environments based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Helpdesk support services, and Helpdesk consulting. Progent's Standard Call Center support services are intended for small businesses who don't have the budget to build and maintain an internal Help Desk but who want quick communication with an efficient Help Desk Call Center with professional telephone support as well as the technical depth to escalate the most challenging tasks to advanced consultants.

    Progentís Help Desk sharing services allow your IT organization to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of certified desktop support engineers and subject matter experts. Progentís Co-managed Help Desk service is a collaborative support solution built around the top professional services automation (PSA) platform for managing service requests, ticket lifecycle, accountability, status tracking, and reporting.

    Progent's Help Desk Call Center consulting services can guide you in building an efficient new Help Desk or enhancing your established organization, identifying or customizing Help Desk Call Center software to meet the particular needs of your company, or providing occasional online staff to supplement your internal Call Center group to handle high-demand events such as software transitions, major updates, or installing new applications.

    Progent's Help Desk Call Center staff of seasoned information technology experts provides your computer users in Broomfield Colorado instant communication with a large support resource with extensive background offering telephone-based support and remote troubleshooting for networks that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's charter is to earn the Help Desk Call Center recognition as a crucial contributor to company productivity, and Progent's policy is to fix and not simply document IT problems.

  • Business Applications Services: Training, Customization, and Problem Solving
    Progent's Applications Experts staff offers phone-based professional engineering support and training in key business application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can deliver consulting, custom development, and education for familiar Microsoft applications such as Microsoft CRM, Microsoft Office Project, Office Word, and Microsoft Excel. For additional information concerning Progent's consulting, custom programming, and training services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.

    Progent's Mac professionals can support the creative elements of Macintosh computing by offering phone-based consulting services and training in imaging, sound, and video. Progent's consultants offer expertise in a large selection of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and After Effects. Progent's Mac experts can also help you with specific projects like scanning or digitizing audio or video or establishing an audio/video post production facility.

    Online Network Monitoring Support
    Progent offers companies in Broomfield Colorado online network and server monitoring services powered by Microsoft System Center Operations Manager IT infrastructure monitoring and reporting, customized by Progent to fit your environment so your network maintenance is proactive rather than reactive. By spotting possible problems before they result in crashes, proactive monitoring can minimize inconvenient and expensive service crises. Progent can also use system monitoring tools such as Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows networks, or environments based on multiple OS platforms.

How Your Broomfield Colorado Business Can Contact Progent's Remote Technical Support Professionals
To contact Progent about urgent remote support with UNIX/Linux, Solaris, or macOS and OS X computer systems, go to Progent's Urgent Online Help, telephone 1-800-993-9400, or refer to Contact Progent.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services




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    Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all delivered support activities. Unlike some freelance consultants or small service firms who provide scant documentation or details of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service reports sent by every consultant to every customer. The practice of detailing and organizing support records allows more efficient service and eliminates a slew of typical problems such as when a service client is virtually held captive to a consultant who refuses to let go of vital service information.

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    Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can broaden their reach, lower their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.

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    Progent offers the expertise of a senior specialist with years of hands-on experience configuring, managing, and upgrading immersive telepresence systems from leading vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house IT management group, your ISP, and your video conferencing technology vendor to assist your company increase the strategic value of your video conferencing solution.

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    Progent's Cisco certified networking consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

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    Progent's certified Microsoft Windows 2000 consulting staff can help you enhance the functionality of your current Windows 2000 Servers and can simplify network management, offer technical support and troubleshooting, and enhance security. Progent can also help you design, justify, and execute a strategy to migrate from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in setting up test installations to reduce the obstacles involved with migrating to Windows 2003 Server by uncovering possible hardware and application compatibility issues.

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  • 24x7x365 Catalyst Switch EVN Remote Support Services
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    With Catalyst switches for small and medium-sized companies, Cisco enables organizations to gain all the benefits of adding intelligent services to their IT infrastructures. Cisco's switching product line makes it possible to deploy capabilities to make your network infrastructure highly robust to accommodate real-time needs, expandable to facilitate growth, safe enough to guard restricted information, and capable of differentiating and controlling traffic flows to streamline network performance. Progent's CCIE and CCNP certified consultants can show you how to pick out and deploy Cisco switches that make sense for your company. In addition, Progent's CISM and CISA certified security consultants can show you how to create a comprehensive security plan and configure Catalyst switches so they help support your security strategy. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2950 switches, Catalyst 3750 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.

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    Nagios and MRTG are powerful, license-free monitoring utilities that operate with Linux and can be used to analyze UNIX environments, Microsoft Windows networks, or mixed-OS systems in which the Linux OS and Microsoft Windows run side by side. The Nagios monitor allows network managers to track system services including SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher allows you to graph the bandwidth through SNMP network appliances such as processors, routers, and switches. Progent's system integration engineers can show you how to utilize both these programs to streamline and troubleshoot your computer network.

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    ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by checking the state of critical devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT staff and your assigned Progent consultant so any potential issues can be addressed before they can impact your business.

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    Progent offers the guidance of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management solution based on best practices identified by CRISC and crafted to match your organization's risk appetite, business goals, and IT budget.

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    Progent's certified Office Excel and Office 365 Excel application consultants offer a wide variety of remote services to assist you to design, develop, pilot test, install, manage, and debug applications based on any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can help your business to migrate your current Excel solutions to the latest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Android phones and tablets, and fix compatibility problems between various releases of Excel. Progent can provide on-demand support to organizations who need a fast fix to a stubborn problem associated with Office Excel and Progent also offers comprehensive project management support for upgrading or creating mission-critical applications built on Excel. Progent's affordable online training for Excel can be customized to address the special requirements of individual users or groups.

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    Progent has over 10 years of experience integrating, maintaining and troubleshooting the key platforms included with System Center and can help you to plan, deploy, support, and repair your Microsoft System Center 2012 R2 solution to optimize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent can help you to upgrade to the latest edition of System Center from an older one or from a third-party datacenter management platform to provide the advantages of enterprise-class provisioning, centralized management, security, plus infrastructure and application availability and performance monitoring.

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    Progent's expert consultants can help you define and implement an efficient in-place Exchange Server 2007 upgrade strategy that minimizes network disruption, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange 2007 support, repair, and design offerings include assistance with the configuration of third-party add-ons to Exchange Server 2007 and the design of unified messaging solutions powered by Exchange 2007 Server.

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    Progentís staff of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world industry background, at the forefront of network support, performing a broad variety of technical projects for a large mix of businesses. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide best practices training that Progent instills in its consulting personnel. This guarantees that you get not just world-class IT capability, but also a support engineer with proven methods for using technical knowledge to repair real-world IT problems quickly.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company deploy and maintain Ciscoís security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and provide the versatility to expand with your changing business requirements. Progentís Cisco-Premier network consultants are familiar with Ciscoís complete line of hardware and software targeted at eliminating information theft, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can show you how to deploy Cisco technology to achieve safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control foundation for user authentication, authorization, and accounting from an easy-to-use Web interface.

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    Progent can assist organizations of any size to adhere to best practices to set up SCVMM 2012 hosts, fabric, storage systems, and library resources; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can assist your business to upgrade from a legacy release of SCVMM or from another management platform, and Progent can help you to enhance and troubleshoot your existing SCVMM 2012 environment so you get maximum return on investment.

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    Progent's consultants offer Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and email help, security services, and custom training. Progent can assist clients to upgrade to macOS from OS X or other earlier versions of Mac OS X and Progent can provide help with macOS and Mac OS X applications. Progent can also help your business with Apple iPhone support and Apple iPad synchronization, or moving to iCloud. For computer environments based solely on macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, integrating and supporting a network environment that is available, safe, efficient and able to achieve your company's business goals.

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    Progent's Microsoft-certified engineers can help you to automate desktop PC update and patch deployment by delivering expertise with administration platforms such as Microsoft System Center Configuration Manager, SMS 2003, and WSUS.

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    Progent's UNIX family support services provide small and mid-size businesses and developers support for administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad array of expertise provides you with an easy one-stop source to show you how to build and maintain a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft interoperability by combining MS Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    Progent can help you to understand the wealth of subscription plans available with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent supports cross-platform environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid networks that transparently integrate on-premises and cloud resources.

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    Progent's Microsoft-certified consultants offer advanced expertise in implementing, managing and debugging any edition of Microsoft Project Server and can deliver a broad range of affordable remote consulting services based on industry best practices to help organizations of all sizes to get all the benefits of this leading platform. Services offered by Progent include solution design, software configuration and migration, strategies for secure collaboration among onsite and offsite users, network optimization, and specialized online training classes.

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