Urgent Online Consulting for Broomfield Colorado UNIX, Linux, or Solaris SystemsFor small and midsize businesses in Broomfield Colorado, Progent offers technical support for networks based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a combination of UNIX and Microsoft Windows technology. Progent has provided online support to companies in all 50 states in the U.S. (Refer to Progent's client recommendations). Progent also offers the expertise of CCIE-qualified engineers for complex infrastructure problems, plus the services of CISSP-accredited security consultants to handle high-level security design and business continuity preparedness.

Progent's remote support services offer excellent value due to the fact that they have the practical background and the advanced tools to resolve most information system issues quickly. Efficient support reduces direct costs because service calls accumulate a smaller number of chargeable consulting minutes. Online support also eliminates the cost of dispatching an engineer to your site. Your company benefits even more with indirect costs by minimizing or eliminating system outages and related losses due to business disruption, upset clients, unproductive employees, and de-focused management.

Progent's pricing policy for remote help is structured to get the most out of your IT service investment. Progent charges by the minute for phone consulting, so you pay only for the support that you receive. In contrast to many remote support companies, Progent imposes no service activation fee or minimum job duration. Progent's one-minute granularity and clean model for pricing prevent scenarios where fast fixes manage to end up as major tabs. Progent's skill at handling problems efficiently translates into your business conserving cash.

Progent's Remote Technical Support Tools
Over time, Progent has fine tuned an arsenal of optimized technologies and proven processes that permit the highest degree of efficiency for online engineering help and repair for small and midsize company computer networks. Progent provides protected Virtual Private Network support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Secure VPN access enables the experts of Progent's online support team to link to your computer system without compromising corporate security.

Progent's proprietary technical support reporting application stores comprehensive documentation describing all support that Progent's customers have received. Progent's authorized engineers have the benefit of the history of services rendered to every client by every engineer. This archive of trouble tickets and fixes is stored as a quickly searchable proprietary database that enables Progent's remote support engineers to communicate their knowledge company-wide to make sure that the value of Progent's support services grows daily. Progent's advanced accreditations and close relationships with key vendors such as Cisco and Microsoft make available other extensive technical databases and permit quick access to vendors' in-house support staff so Progent's online consulting experts can come up with the most efficient resolutions in the least time.

Start Receiving Remote UNIX, Linux, Sun Solaris, or macOS and OS X Network Assistance from Progent
To get started with Progent's phone services in Broomfield Colorado or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have a critical need for IT support, go to Immediate Urgent Support.

Online Network Support Services Available from Progent
Progent's phone-based technical service engineers offer credentials in an extensive set of technologies. This breadth of technical skills permits Progent's consultants to handle practically any emergency that may crop up in a small company network. Credentials held by Progent engineers in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications awarded to Progent service consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

To help clients with mixed-operating system networks, Progent also offers the skills of consultants with advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Remote support services Offered by Progent to companies in Broomfield include:

Special Support Programs Offered by Progent
Progent can provide the skills of seasoned remote consulting experts for contract IT projects that small businesses often request. Progent's rates for longer-term development or consulting projects are determined based on the qualifications of the consultants required. Progent's experience with these special fields of computer technology allows customers to execute major projects within budget and on schedule. Progent's project-based remote consulting solutions include:
  • Help Desk Support
    Progent's Help Desk Call Center programs for small organizations with environments that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk outsourcing, Virtual Helpdesk support services, and Help Desk process consulting. Progent's Standard Help Desk support services are designed for small companies who don't have the budget to assemble and manage an internal Help Desk Call Center but who need quick communication with a dependable Help Desk with proficient phone assistance as well as the available expertise to escalate complex problems to high-level engineers.

    Progent's Co-managed Help Desk services make it possible for your IT organization to split the load for Help Desk support seamlessly between your IT staff and Progent's large roster of veteran technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on the top professional services automation (PSA) platform for managing service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Call Center consulting services can assist you in creating an effective new Call Center or enhancing your existing organization, identifying or customizing Help Desk Call Center application software to handle the unique needs of your business, or providing occasional online personnel to work with your existing Call Center resources to handle high-demand events such as software transitions, mass upgrades, or installing new business software.

    Progent's Help Desk Call Center staff of veteran information technology experts offers your computer users in Broomfield Colorado rapid assistance from a dependable technical support group with substantial background offering telephone-based help and remote troubleshooting for computer environments powered by UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to give the Call Center recognition as a crucial enabler of company efficiency, and Progent's target is to resolve instead of merely annotate technical problems.

  • Applications Support: Education, Development, and Problem Solving
    Progent's Applications Consulting Team offers phone-based professional engineering support and education in special business application fields that include Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also offers consulting expertise, custom development, and training for popular Microsoft business applications including Microsoft CRM, Microsoft Project, Word, and Office Excel. To find out more information on Progent's consulting, programming, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.

    Progent's Apple Mac professionals can support the artistic components of Macintosh systems by delivering remote help support and training in imaging, audio, and motion video. Progent's consultants can provide assistance in a variety of Macintosh programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and After Effects. Progent's consultants can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production lab.

    Online Network Monitoring Support
    Progent offers companies in Broomfield Colorado remote network and server monitoring services centered around MS Operations Manager network monitoring, adapted by Progent for your business so that your computer support is proactive and automated. By anticipating looming problems before they grow into network outages, remote monitoring can minimize disruptive and expensive information system breakdowns. Progent can also use system monitoring products such as Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or macOS and OS X systems, Windows systems, or environments based on a combination of OS platforms.

How Your Broomfield Colorado Company Can Contact Progent's Remote Technical Support Experts
To contact Progent about urgent online help with UNIX, Linux, Solaris, or Apple macOS and OS X environments, go to Progent's Urgent Online Support, call 1-800-993-9400, or visit Contact Progent.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services




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    Microsoft Network Service Windows 7 64-bit Upgrade

    Progent's Microsoft certified consultants can help you to pilot Microsoft Windows 7 to confirm application and driver compatibility and to check its speed and stability operating in your environment. Progent's consultants can also show you how to evaluate the likely strategic advantages of moving to Microsoft Windows 7. If you decide that Windows 7 fits your business strategy, Progent can assist you to design and execute a smooth deployment of Microsoft Windows 7 from a previous version of Microsoft Windows.

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    Progent's Duo services utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation with iOS, Google Android, and other personal devices.

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    Progent's certified Cisco network security consultants offer high-level PIX and ASA Firewall consulting services including infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, sophisticated attack defense, and secure access services. Ranging from economical, easy-to-install desktop devices for small and home businesses to scalable enterprise-level products, Cisco PIX Firewall and ASA Firewalls offer advanced protection, performance, and high availability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed platform, minimizing common OS-specific security gaps.

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    Progent's Duo service plans utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on Apple iOS, Google Android, and other personal devices.

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    For large businesses, Progent can leverage in-house network support groups by offering world-class background in supporting critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branch offices, Progent can act as a seamless local supplement of enterprise network management. Progent's enterprise consulting services include corporate-wide security, online branch office support, system architecture, Sarbox conformance, project management, and top-level service for multiple location network environments based on Enterprise Windows 2003. Progent can provide field engineers and specialists to help with a campus relocation or office move, or a network architect to assist with setting up or using an Internet Data Center or Hosting Facility.

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    Progent's Ekahau-certified Wi-Fi consultants can assist you to design, deploy, enhance, manage and troubleshoot a Wi-Fi network adapted to your building. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF analysis.

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