Fast Remote Technical Support for Broomfield Colorado Networks
Urgent Online Help for Broomfield SystemsFor businesses in Broomfield Colorado, Progent provides remote help for computer systems powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Certified engineers have provided remote support to companies in all 50 states in the U.S. (Refer to testimonials from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE engineers to help with complex infrastructure problems, as well as the services of CISSP-accredited security consultants to help with advanced security design and troubleshooting jobs.

Progent's online technical support experts provide exceptional leverage due to the fact that they have the real-world background and have access to the advanced technology required to solve the majority of information system problems rapidly. Efficient support lowers direct costs because solutions require minimal chargeable minutes. Remote help also avoids the expense of dispatching an engineer to your site. Your organization saves even more in incidental costs by minimizing or avoiding system outages and related losses due to business discontinuity, upset customers and vendors, idle workers, and distracted executives. Progent's extensive remote consulting experience is particularly valuable in environments that rely on public clouds for critical network infrastructure or applications like Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud, or where on-premises IT support may not be an alternative.

Progent's pricing model for online help is structured to leverage your network support investment. Progent charges on a per-minute basis for telephone-based assistance, so you are billed just for the support that you receive. Unlike typical online service firms, Progent asks for no initialization surcharge or minimum payments. Progent's per-minute granularity and simple model for pricing do away with situations where fast solutions somehow end up as substantial bills. Progent's skill at handling technical issues quickly means you saves money.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has mastered an array of customized technologies and proven methodologies which allow the highest level of efficiency for online engineering help and troubleshooting for information networks of any size. Progent provides safe VPN support for gateways from multiple popular vendors such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity allows the engineers of Progent's Technical Response Center to access your company's environment remotely without violating network security.

Progent's advanced service database application stores thorough records for all support that Progent's clients have been provided. Progent's authorized engineers have the benefit of the records of all help provided to each Progent client by every Progent engineer. This history of anomalies and fixes is structured as a readily retrievable internal knowledge base that enables Progent's remote technical experts to share their experiences company-wide to make sure that the value of Progent's technical support grows daily. Progent's advanced accreditations and close relationships with key vendors such as Cisco and Microsoft open up additional extensive support databases and permit priority response from manufacturers' internal support staff so Progent's remote consulting experts can come up with the most efficient solutions promptly.

Remote services offered by Progent to companies in Broomfield Colorado include:

Progent's ProSight Flat-rate Managed IT Services for Small and Medium Size Organizations
Progent offers a selection of budget-friendly, fixed-price services intended to enable small and medium-size businesses to utilize the same cutting-edge technology deployed by many of the industry's top enterprises. Progent's ProSight portfolio of network monitoring and management services addresses all critical aspects of modern networking such as email protection, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure health monitoring, VM hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior analysis tools to defend endpoint devices as well as servers and VMs against modern malware attacks like ransomware and email phishing, which easily escape legacy signature-matching AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to manage the entire threat lifecycle including blocking, identification, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge tools packaged within a single agent accessible from a unified control. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that addresses your organization's specific requirements and that helps you prove compliance with legal and industry data protection standards. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate attention. Progent's consultants can also assist you to set up and test a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and enables fast restoration of critical files, applications and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class support to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your critical information. Find out more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading data security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper level of inspection for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to track and protect internal email traffic that stays within your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map, track, optimize and troubleshoot their connectivity hardware such as switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network maps are always current, copies and displays the configuration of almost all devices on your network, tracks performance, and generates alerts when problems are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, finding devices that require important updates, or isolating performance problems. Find out more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management techniques to help keep your network running at peak levels by tracking the health of vital computers that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT staff and your assigned Progent engineering consultant so any looming problems can be resolved before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host set up and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the apps. Since the environment is virtualized, it can be moved easily to a different hardware environment without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect information about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as half of time spent searching for vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you’re planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size businesses to get an objective assessment of the overall health of their IT system. Powered by some of the leading remote monitoring and management tools available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how well the deployment of your essential network devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI like a cleaner Active Directory (AD) system. Both versions also include a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier management, better compliance with data security standards, higher utilization of network assets, faster troubleshooting, more reliable backup and recovery, and increased uptime. See more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to evaluate your company's ability either to stop or recover quickly following an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to gather information concerning your current antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build a cost-effective security and backup system that aligns with your company's requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Services Available from Progent
Progent can provide the skills of seasoned online consulting professionals for contract IT programs. Billing rates for longer-term development or consulting tasks are determined based on the level of expertise of the consultants involved. Progent's background in these important areas of computer technology enables clients to complete major initiatives economically and on time. Progent's project-based remote engineering solutions include:

  • Call Center Support
    Progent's Call Center service offerings for organizations with networks based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology include full-service Help Desk services, shared Help Desk support services, and Helpdesk consulting. Progent's Standard Help Desk Services provide small organizations a comprehensive service desk solution that handles all facets of remote desktop technical support from initial requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Progent provides help desk services at a significant discount from Progent's normal Level 1 desktop support rates, and Progent can provide the additional option of fast on-demand escalation to subject matter experts to handle the most issues.

    Progent's Call Center consulting expertise can assist you in building an effective new Call Center or improving your established one, evaluating or modifying Help Desk Call Center software products to address the unique needs of your business, or adding temporary phone support personnel to reinforce your internal Call Center resources during demanding scenarios like software transitions, mass upgrades, or rolling out brand new business software.

    Progent's Help Desk team of seasoned network professionals gives your workers in Broomfield Colorado instant access to an efficient network service group with substantial background offering phone consulting and online diagnostics for computer environments based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's concentration is to give the Help Desk perception as a major enabler of business performance, and Progent's aim is to resolve rather than just annotate network problems.

  • Business Applications Support: Education, Custom Programming, and Troubleshooting
    Progent's Applications Consulting Team can supply remote and in-depth engineering support and education in special application areas that include ERP, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting, customization, and education for popular Microsoft applications such as Microsoft CRM, Project, Microsoft Office 365 Word, and Office 365 Excel. For more on Progent's expertise, custom programming, and education services, go to Progent's Business Application Experts Services.

  • Centralized and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10 clients; cohesive integration of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and install a new deployment of System Center 2016, expand or tune an existing one, migrate smoothly from a previous version of System Center, or troubleshoot your System Center solution.

  • Remote Hybrid Network Monitoring and Reporting Support
    Progent offers organizations in Broomfield Colorado remote hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM) expertise and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can adapt SCOM to suit your business so your computer maintenance is proactive rather than reactive. By anticipating emerging problems before they expand into crashes, automated monitoring can minimize inconvenient and expensive service failures. Progent can also assist with network monitoring utilities such as Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X networks, Microsoft Windows systems, or networks based on a variety of platforms.
How Your Broomfield Company Can Contact Progent's Remote Technical Support Experts
To contact Progent about urgent online assistance with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX computer systems, go to Progent's Emergency Remote Help, telephone 1-800-993-9400, or see Contact Progent. For organizations and new ventures in Broomfield Colorado, Progent's phone-based network support specialists are ready to deliver expert and affordable IT help the moment your business needs it. More than 15 years of providing remote tech support has led to Microsoft Partner certification for Progent's consultants and has allowed Progent to acquire world-class troubleshooting skills and to refine remote connectivity tools to solve IT problems rapidly while avoiding the expense and lost time associated with on-site service calls.

Even if your Broomfield company relies on a local freelance consultant or employs a full time IT staff that can handle the majority of network issues, Progent’s Microsoft certified consultants are available to provide an easy and transparent virtual expansion of your on-site resources in cases when your regular IT support personnel either lack the bandwidth or the knowledge to address sudden network emergencies or particularly tough integration problems.

Advantages of Progent's Network Help for Companies in Broomfield Colorado
Progent's online network troubleshooting services enable your Broomfield business to experience the advantages of immediate, enterprise-level network support without the expense of maintaining an in-house IT organization. Your network will derive greater strategic worth by becoming increasingly available, efficient, and protected. Benefits to your business include:

  • Seamless virtual expansion of your on-site support resources
    With most organizations in Broomfield Colorado, local computer support resources, whether consisting of independent consultants or an internal IT staff, can solve the majority of technical issues. On the other hand, serious problems might occur when your regular resources are overstretched or unavailable, and some problems may be associated with IT products that is unfamiliar to your usual support people. In these cases, Progent's on-call service professionals provide a convenient, quick, and affordable solution to supplement your local help and to transfer valuable knowledge to increase your capability to deal with future problems locally.

  • Less Dependence on Individual Consultants
    For IT support, smaller companies often depend on independent freelance service providers. Although independent consultants carry less internal costs than big service organizations and can often charge lower rates, they are occasionally overbooked, making it difficult to respond quickly to crisis situations. If an independent service provider is occupied with another client, ill, on a trip, or in training, the absence of reserve help may require your business to wait for help during an emergency. As your network grows, system unavailability and problems with critical applications become more costly. The budget you thought you were saving on a freelancer can be consumed fast by lost productivity. Progent provides a dependable source of reserve support experts to make sure your IT system is always up and running.

  • Create a Scalable Foundation for Seamless Expansion
    Companies typically start with an IT architecture created on a modest budget. Lacking a proper infrastructure, band-aid repairs often get piled on top of a shaky foundation. When a company grows, stability and scalability issues can hinder the productivity of the business. These badly built systems require careful analysis, smart long-term planning, and extensive technical expertise to evolve to a network infrastructure able to provide the solid foundation to meet critical business demands and simplify downstream growth.

  • Work with Problem Solvers Instead of Product Sellers
    Smaller companies require advice and technical education to negotiate an ever more complicated array of product alternatives capable of promoting business growth and improving efficiency. Businesses do not need a computer consultant who is motivated to resell a certain vendor's technology. Network support and product selling can result in a situation where the proposed solution is built around a predetermined product instead of the true needs of a client. Progent avoids these conflicts of interest by selling just services rather than products. This allows Progent to match technical consulting with the best interests of clients.

What Makes Progent Different from Other Support Organizations?
Progent is a Microsoft Partner consulting company and Progent's head count, range of technical background, fine tuned support tools, and understanding of corporate IT allow businesses to escape the pitfalls associated with exclusive dependence on smaller consulting firms, independent freelance service providers, or over-stretched internal resources.

Progent stands out by offering:

How Does Our Company Begin Getting Online Technical Support from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT support, go to Immediate Technical Support.



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    Progent's Cisco CCIE Wi-Fi network infrastructure experts offer remote or onsite integration and debugging services to assist you to plan, implement, update, tune, manage and troubleshoot Aironet wireless AP environments of any scale or topology. Progent's Cisco wireless controller experts can also help you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to build a seamless enterprise-wide connectivity solution that is simple to manage and expand. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, placement and setup of Aironet wireless APs to work with your specific office layout, building structure, and expected network traffic.

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    Cisco Unified Communications Manager, formerly branded CallManager, operates as the foundation of Cisco's collaboration platform. Unified Communications Manager and Unified Communications Manager Express offer a location-independent IP-PBX by integrating tightly with applications such as Unified CM IM and Presence Service, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's CCIE-certified consultants can deliver effective and budget-friendly online and on-premises support to assist businesses of any size to create and maintain Unified CM environments by providing Unified Communications Manager configuration and technical support consulting services that add maximum productivity. Progent can help with any aspect of Unified Communications Manager support and troubleshooting in areas such as integrating Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, deploying ISR G2 routers with CUBE support, designing Cisco UCS server clustering systems for survivability, capacity planning, and integration with Exchange Server.

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    Consultancy OS X Technical Support

    Progent offers national online help and troubleshooting services for businesses who run Apple macOS and OS X environments or whose IT systems include a combination of Mac and Microsoft Windows products. Progent's experts can provide macOS and OS X users a variety of IT services including desktop assistance, upgrading to the current version of macOS from legacy versions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help you with Apple iPhone and Apple iPad support, or migrating to Apple's iCloud. Online network consulting offers maximum return for your information technology dollar by protecting client efficiency and limiting the time charged for network analysis and repair. Sophisticated online support utilities and skilled technicians and engineers combine to enable Progent to handle the majority of IT issues without squandering time and money by traveling to your site. In most of situations your IT problems can be dealt with over the phone or through a mix of phone support and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA certified security specialists to assist you with the toughest network issues.

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    Microsoft has made a strong effort to enable transparent hybrid environments that integrate Office 365 Exchange Online and local Exchange systems. This permits you to have certain Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help you with any phase of planning, integrating and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and on budget.

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    Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to plan and deploy a DR solution based on Microsoft's latest Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard hardware, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness.

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    Progent’s Microsoft consultants offer small and medium size businesses enterprise-class consulting support for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's standard tools for update and configuration management. System Center Configuration Manager is Microsoft's new name for the change management solution formerly known as Systems Management Server. System Center Configuration Manager 2007 offers a range of enhancements to Systems Management Server 2003 including full automation, built-in Windows Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progent’s Microsoft certified engineers can help you use SMS Server or Configuration Manager effectively for automated OS and application software deployment, security patch control, software tracking, and licensing compliance. Progent's consultants can also help you to move efficiently from SMS Server 2003 to System Center Configuration Manager.

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    System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified restore functions for Microsoft-based networks. SCDPM 2016 delivers application-aware protection for key workloads like SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, supports VMs running on Windows Hyper-V and VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified experts can help businesses of all sizes to design, deploy, administer, and repair an enterprise-wide backup/recovery system built around Data Protection Manager 2016. Progent can help you to upgrade from an older release of Data Protection Manager or from a legacy system, and Progent can tune your SCDPM 2016 environment for on local, hosted, cloud-based or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can provide as-needed guidance to resolve challenging issues or deliver comprehensive project management or co-management services to make sure you complete your Data Protection Manager 2016 initiative on schedule and on budget.

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    Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting services to assist organizations of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help your company to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

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    Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or implement a smooth upgrade to Cisco's latest wireless controller technology. Progent can provide support for both physical and software-only wireless controllers and can help you to decide which version makes sense for your Wi-Fi solution. For Wave 2 Wi-Fi controller appliances, Progent offers Cisco 3504 Wi-Fi controller support, Cisco 5520 wireless controller expertise, and Cisco 8540 Wi-Fi controller expertise.

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    Progent’s private cloud hosting allows small and midsize organizations to run mission-critical applications like Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fully redundant hardware with geographically separate backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for automatic backup replication and restoration. You can use Progent’s private cloud hosting service to avoid major investments in the purchase, maintenance, and operation of computer hardware and facilities while achieving the highest levels of network availability and physical security.

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    Progent is among the most expert information technology support companies for integrating e-mail systems based on Microsoft Exchange 2000. Progent specializes in helping small businesses derive the full advantages of Exchange Server 2000 under common situations such as upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.

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    Progent’s certified Cisco network security consulting professionals offer high-level PIX and ASA Firewall consulting services including infrastructure design, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from economical, easy-to-install desktop devices for small and home offices to scalable enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of security, performance, and excellent reliability for network environments of any size. PIX and ASA Firewalls are based on a hardened, purpose-built platform, minimizing common OS-specific security gaps.

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    Progent's Microsoft-certified consultants offer online or in-person expertise to assist businesses of any size to design, deploy, manage, and troubleshoot a backup/restore solution based on System Center 2012 Data Protection Manager. Progent can help you to migrate from older releases of Data Protection Manager or from a different backup/recovery system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent offers as-needed support for resolving particularly stubborn issues, or full project management support. Progent can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.

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    Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting services to assist businesses of any size to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help your company to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

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    Microsoft Forefront TMG 2010 builds on the proven security technologies of ISA Server and provides a centrally administered web gateway that acts as a one-server solution for a variety of security functions such as an application and network layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway provides advanced web security logging and reporting features, permits custom reporting powered by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be operated as a virtual server to cut expenses and enhance recoverability. Progent's Microsoft consultants can assist you to design and execute pilot and production deployments; integrate Forefront Threat Management Gateway with Windows 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and deliver ongoing support and repair services. Progent's consultants can also help you to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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    Dynamics GP can help you expand and manage your business better by delivering easy access to decision-driving information and a rapid ROI. Dynamics GP offers major productivity benefits such as its ability to extend the presence of your company, manage your financials, computerize financial processes, unify processes across your business, refine inventory control, increase order accuracy, expand sales and shorten lead-time, and maximize free cash flow. Progent can help you configure and maintain a reliable, safe server and communications foundation to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains consultants to make sure you derive all the advantages of your Microsoft Dynamics GP business management system.

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    Years of background providing Microsoft support and Cisco technology consulting has allowed Progent to develop a unique ability for supporting branch offices that require network help with the responsiveness associated with with small organizations but which includes professional communications, thorough documentation, and adherence to enterprise IT protocols. If your corporation maintains a sales office situated anywhere in California or any region covered by Progent's engineers, Progent can provide a wide range of in-person and off-site IT consulting services and system design assistance.

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