Fast Remote Support for Broomfield Colorado Networks
Immediate Remote Technical Support for Broomfield SystemsFor organizations in Broomfield Colorado, Progent provides online help for computer systems based on Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier consulting experts have delivered remote troubleshooting to businesses in all 50 states in the United States. (Check out testimonials from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE-qualified network specialists to solve challenging infrastructure issues, as well as the services of CISA and CISSP-accredited security consultants to handle advanced security design and diagnostic issues.

Progent's remote technical support engineers offer excellent leverage due to the fact that they possess the real-world background and are equipped with the advanced tools required to solve the majority of network issues rapidly. This lowers immediate costs since service calls require fewer billable consulting minutes. Remote support also eliminates the cost of sending an engineer to your office. Your company benefits additionally in incidental costs by minimizing or avoiding system outages and related costs stemming from business disruption, disgruntled clients, unproductive employees, and de-focused executives. Progent's advanced online consulting experience is especially valuable for businesses that depend on public clouds for critical infrastructure or software like Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where on-premises IT support may not be an option.

Progent's pricing model for remote support is designed to stretch your network support dollar. Progent bills by the minute for telephone-based assistance, so you owe just for the services that you actually get. Unlike typical online service companies, Progent imposes no initialization charge or minimum payments. Progent's per-minute granularity and clean policy for billing avoid situations where speedy. minor repairs somehow end up as substantial bills. Progent's skill at dealing with technical issues quickly means you spends less money.

Progent's Online Consulting and Troubleshooting Services
Over time, Progent has mastered an arsenal of customized tools and field-tested methodologies which allow the highest level of effectiveness for remote help and troubleshooting for computer systems of all sizes. Progent provides safe Virtual Private Network support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology permits the consultants of Progent's remote service group to access your computer system remotely without breaching network security.

Progent's powerful service reporting system keeps comprehensive histories describing the service that Progent's customers have received. Progent's team consultants have access to the history of assistance provided to every Progent client by every Progent engineer. This history of issues and fixes is structured as an easily exploitable internal database that permits Progent's online support professionals to share their experiences with the whole team to ensure that the value of Progent's support services improves daily. Progent's high-level certifications and working relationships with major vendors including Cisco and Microsoft make available other vast support knowledge bases and allow quick response from manufacturers' internal product engineers with the result that Progent's online consulting experts are able to determine optimal solutions promptly.

Online services provided by Progent to clients in Broomfield Colorado include:

Progent's ProSight Flat-rate IT Services for Small and Medium Size Organizations
Progent provides a family of budget-friendly, fixed-price services intended to allow small and medium-size organizations to utilize the same advanced technology deployed by many of the world's top corporations. Progent's ProSight line of network monitoring and management services covers all critical aspects of information technology such as email protection, behavioral-based threat defense, automated backup and disaster recovery, infrastructure monitoring and management, VM cloud hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis technology to guard endpoints and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which easily escape traditional signature-matching AV products. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to automate the entire malware attack progression including blocking, identification, mitigation, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection services deliver affordable multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge tools incorporated within a single agent managed from a unified control. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP deployment that meets your company's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate attention. Progent's consultants can also help your company to set up and test a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has worked with leading backup technology companies to create ProSight Data Protection Services, a selection of subscription-based management outsourcing plans that deliver backup-as-a-service (BaaS). ProSight DPS products manage and track your backup operations and enable transparent backup and rapid recovery of critical files, apps, system images, plus Hyper-V and VMware virtual machines. ProSight DPS helps you recover from data loss caused by equipment failures, natural calamities, fire, malware such as ransomware, human mistakes, ill-intentioned employees, or application glitches. Managed backup services in the ProSight DPS selection include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can help you to determine which of these managed backup services are best suited for your IT environment.

  • Progent's Patch Management: Patch Management Services
    Progent's support services for patch management provide organizations of all sizes a versatile and affordable solution for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic information network. In addition to optimizing the security and functionality of your computer environment, Progent's patch management services permit your IT team to concentrate on more strategic initiatives and tasks that derive the highest business value from your network. Read more about Progent's patch management services.

  • ProSight Duo Two-Factor Authentication: ID Confirmation, Endpoint Policy Enforcement, and Secure Single Sign-on (SSO)
    Progent's Duo authentication managed services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables single-tap identity verification with iOS, Google Android, and other personal devices. Using 2FA, whenever you log into a secured online account and enter your password you are requested to confirm your identity via a device that only you possess and that uses a different ("out-of-band") network channel. A wide range of out-of-band devices can be used for this added means of authentication such as an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You may designate multiple verification devices. To find out more about Duo two-factor identity authentication services, refer to Duo MFA two-factor authentication services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading data security vendors to deliver centralized management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. Email Guard's onsite security gateway device adds a further level of analysis for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to diagram, monitor, enhance and troubleshoot their connectivity appliances like switches, firewalls, and access points plus servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, locating devices that require critical updates, or identifying the cause of performance problems. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your IT system running at peak levels by checking the health of vital computers that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT personnel and your assigned Progent consultant so all potential problems can be resolved before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's network support experts. With the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported immediately to a different hosting solution without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect data related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to get an unbiased evaluation of the health of their IT system. Powered by a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the configuration of your core network assets adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a cleaner Active Directory environment. Both also include a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include lower-cost network management, better compliance with data security regulations, higher utilization of IT assets, faster problem resolution, more reliable backup and recovery, and less downtime. Learn more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your organization's preparedness to stop or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information concerning your existing cybersecurity posture and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective AV and backup/recovery system that aligns with your company's needs. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Services Available from Progent
Progent can provide the skills of world-class remote consulting experts for special information technology projects. Billing rates for longer-term development or consulting tasks are set based on the qualifications of the consultants required. Progent's background in these special fields of information technology enables customers to complete major initiatives economically and on schedule. Progent's special remote engineering services include:

  • Help Desk Services
    Progent's Call Center support programs for organizations with environments that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology include comprehensive Help Desk Call Center services, co-managed Helpdesk support services, and Call Center process consulting. Progent's Standard Help Desk Services offer smaller organizations a complete solution that handles all aspects of online Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Progent offers call desk services at a significant discount from Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve complex problems.

    Progent's Help Desk Call Center consulting support can aid you in building an effective new Help Desk or improving your current organization, evaluating or modifying Call Center software products to meet the unique demands of your business, or providing occasional phone support staff to reinforce your existing Help Desk team during unusually busy situations such as software migrations, major upgrades, or installing brand new business software.

    Progent's Call Center team of experienced information technology professionals provides your customers in Broomfield Colorado quick access to an effective network service group with substantial background delivering phone consulting and online repair service for IT systems based on Microsoft, Cisco, macOS and OS X, UNIX, or Linux products. Progent's mission is to give the Call Center the reputation as a significant contributor to business success, and Progent's intent is to resolve and not just record IT problems.

  • Applications Services: Education, Custom Programming, and Troubleshooting
    Progent's Applications Experts Team offers remote professional engineering expertise and education in specific business application areas that include Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can deliver consulting expertise, custom programming, and training for Microsoft business applications such as CRM, Project, Office Word, and Office Excel. To find out additional information about Progent's expertise, customization, and education offerings, see Progent's Applications Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud environments by offering advanced integration with Windows Server 2016, Windows 10 clients; seamless management of mixed-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as closer integration with Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide world-class online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new deployment of Microsoft System Center 2016, extend or tune an existing one, migrate smoothly from a previous release of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent offers organizations in Broomfield Colorado online IT infrastructure monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM) consulting services and System Center 2012 Operations Manager support. Progent can configure Operations Manager for your environment so your network support is proactive and automated. By detecting looming problems before they result in crashes, proactive monitoring can avoid stressful and costly service crises. Progent can also utilize system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft environments, or networks that incorporate a variety of OS platforms.
How Your Broomfield Business Can Contact Progent's Remote Service Professionals
To get in touch with Progent about emergency online support with Microsoft, macOS and OS X, or Linux networks, visit Progent's Urgent Phone-Based Help, call 1-800-993-9400, or visit Contact Progent. For offices and startups in Broomfield Colorado, Progent's online network support specialists are ready to deliver professional and cost-effective system help whenever your organization needs it. Long experience delivering online technical assistance has earned Microsoft Partner certification for Progent's consulting experts and has allowed Progent to develop world-class troubleshooting capability and to fine tune remote access tools to fix computer problems quickly while eliminating the cost and lost time that comes with on-site support calls.

Even if your Broomfield company has a local independent consultant or maintains a full time IT staff that know how to handle the majority of network issues, ProgentÔŅĹs Microsoft and Cisco certified consultants can offer an easy and transparent remote expansion of your on-site resources for situations when your regular IT support personnel either lack the availability or the knowledge to fix sudden network crises or particularly complicated integration projects.

Features of Progent's Remote Network Services for Broomfield Colorado
Progent's phone support, remote repair, system security expertise, and system management services offer offices in Broomfield Colorado the greatest leverage for your IT budget. Whether you require occasional telephone support and remote troubleshooting or full-time Help Desk support and system management, Progent's professionals can provide your organization world class IT support while permitting you to eliminate the expense and administration overhead of carrying a full-service in-house IT organization. Highlights of Progent's online help program include:

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Partner consulting firm and Progent's head count, range of IT knowledge, refined remote support tools, and familiarity with enterprise networking enable offices to escape the pitfalls of excessive dependence on smaller service firms, individual freelance consultants, or limited internal IT help.

Progent stands out by offering:

How Does Our Company Begin Getting Online Network Support from Progent?
To initiate Progent's online help offerings or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network support, visit Immediate Technical Support.



An index of content::

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    Top Rated Amazon AWS hybrid cloud solutions Engineer

    Progent can provide expert online consulting support to help businesses connect their IT infrastructure with leading public clouds including Azure and Amazon Web Services. Progent can help you to design and administer cost-effective ecosystems that can include Windows and Linux systems and apps in both cloud-centric solutions or in hybrid topologies that seamlessly combine on-premises resources as well as public cloud services. To assist you to incorporate cloud services with networks, Progent offers a variety of public cloud integration support services such as Azure hybrid cloud design and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of experience providing advanced consulting services online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and affordably.

  • 24x7 Online Wireless Site Survey Technical Support Services Emergency Wireless Site Survey Online Support
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    VMM Self-Service Portal Online Help

    Progent's Microsoft-certified consultants can help businesses of any size to adhere to best practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and libraries; design, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your company to upgrade from an older edition of System Center Virtual Machine Manager or from another management system, and Progent can show you how you to enhance and repair your current SCVMM environment so you realize the highest possible return on investment.

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  • Ubiquiti UniFi Controller Engineer
    Ubiquiti UniFi Security Gateway Services

    Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi devices running on multiple sites with thousands of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, tuning, troubleshooting, monitoring, and reporting. Progent can provide the skills of veteran wireless consultants who can assist your organization to assess the value of UniFi products for your environment and help you to plan, deploy, administer, and maintain your UniFi solution.

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  • Smartphone patch management Engineer
    Cisco switch patch management Specialist

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  • Specialists Solaris
    Solaris Support and Setup

    Progent's Solaris platform support services provide small and mid-size businesses and developers support for managing and supporting Solaris systems that run with Microsoft-powered technology. Progent offers your organization contact with Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad range of experience offers you a convenient one-stop source to help you create and manage a secure and robust mixed-platform network and communications solution that allows Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux variations such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

  • Cisco ASA Configuration Consultants Firepower Services Online Help
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  • On-site Support Apple macOS and OS X
    iPad Support

    Progent's experts offer Apple macOS and OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Entourage and email expertise, network protection services, and one-on-one education. Progent can help clients to migrate to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can offer help with Apple Mac application software. Progent can also help your business with Apple iPhone support and iPad management, or migrating to iCloud services. For computer environments based solely on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, configuring and supporting a network infrastructure that is reliable, secure, efficient and able to achieve your organization's business goals.

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  • Support and Setup Computer Support Help Desk
    Help Desk Process Support and Integration

    The Help Desk Call Center service model used by Progent gives small companies an affordable option to reliance on independent service individuals by offering broad expertise accessible to numerous support teams, optional round-the-clock access to urgent assistance, fast escalation to world-class experts for handling the most difficult problems, service consistency and reliability, prompt follow through overseen by seasoned support managers, a variety of easy-to-use mechanisms for requesting support jobs, plus a high level of progress visibility made possible by ticket tracking and accessible through a web-based portal.

  • Cisco VPN Technology Consulting Services VPN IT Consultants

  • Mandrake Linux Consultants
    Redhat Linux Online Troubleshooting

    Progent's Linux support experts provide small companies and software developers help with administering and supporting Linux computers that coexist with Microsoft-based networks. Progent can give your business contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of experience offers you a convenient one-stop source to help you build and maintain a protected and reliable cross-platform network and communications infrastructure that supports Linux and Microsoft interoperability by integrating MS Windows with leading Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

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    24x7 Windows Server 2008 BranchCache Services

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  • Windows SharePoint 2007 Services Professional
    24-Hour Specialist Office SharePoint Server 2007

    Progentís Microsoft-certified experts offer organizations of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently coordinating people, groups and data. Microsoft SharePoint offers a central location for your employees or customers to access, manage, distribute and manipulate relevant data, files, and software and to interact with one another. SharePoint allows faster and more intelligent decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the information theyíve developed in a manner that makes data convenient to locate, retrieve and apply. Progent's SharePoint experts can help you to maintain your existing SharePoint environment or upgrade to the current version of SharePoint Server or to SharePoint Online.

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    Forefront Threat Management Gateway builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a centrally administered Internet gateway that acts as a single-server platform for an array of security functions such as an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security reporting capabilities, allows customized reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to cut expenses and enhance recoverability. Progent's Microsoft engineers can help you to design and carry out test and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Microsoft Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and deliver continuing consulting and repair services. Progent can also help your organization to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from any version of ISA Server.

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    Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the functionality of your existing Windows 2000 Servers and can streamline network management, provide technical support and troubleshooting, and enhance security. Progent can also help you design, justify, and execute a strategy to migrate from Microsoft Windows Server 2K to Windows 2003 Server. Progent is experienced in setting up test installations to eliminate the obstacles involved with migrating to Windows 2003 Server by identifying potential hardware and software compatibility issues.

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    Progent's certified SharePoint 2019 and SharePoint Online consultants offer economical online and onsite expertise, application development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help customers plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud components into a cohesive information management solution.

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    Progent can provide affordable remote support to assist companies of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design and review, pilot testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.

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    Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can assist your organization with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online, Exchange Online} deployment. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and on budget.

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    Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, tune, manage, and troubleshoot computer networks that support telecommuters.

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    Mid-sized businesses can get all the benefits of Operations Manager 2007 and have fast access to Progentís Microsoft and Cisco Premier IT support experts. With Progent's economically priced network service packages, mid-size organizations can select a simple co-sourcing package built around Microsoft Operations Manager 2007 with server monitoring, automated warnings, comprehensive reporting, Help Desk Call Center, and online troubleshooting. For businesses with mission-critical applications who need high availability networking, Progent offers a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer medium-size company networks enterprise-class reliability, security and performance.

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    Before Progentís Microsoft Operations Manager solution, network issues were handled reactively, once users were impacted by them. With the help of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent can now anticipate server troubles before they becomes critical enough to disrupt network availability. Because of MOM, Progent can deal with potential problems before customers are aware that the problems exist. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class availability, security and performance.

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    Cisco's Firepower NGFWs Firewalls deliver a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized management and automation of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to design and carry out a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's subscription-based security services to create and centrally manage network ecosystems that include branch offices, data centers, private clouds and public clouds.

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    The QTS (formerly Herakles) Data Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation facility or if your business is planning on migrating your main or offsite backup equipment to the Herakles data center, Progent can provide a range of cost-effective services including colocation relocation, system deployment and upgrades, network improvements, comprehensive project management services, virtualization expertise, remote monitoring, streamlined network management, application development, business continuity planning, data security assessment, and the support of Progent's Test Lab.

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    Progent's background delivering Microsoft .NET services and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools make it possible to create specialized line-of-business applications and eCommerce environments that integrate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP reporting consultants can show you how to create reports that let you track your business more effectively, transforming uncooked data into valuable insights into your company and customers.

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    MS Communications Server provides Instant Messaging and presence as part of an extensible, enterprise-grade solution offering advanced protection, transparent compatibility with additional Microsoft products, an extendable, standards-based development platform, and support for regulatory requirements such as HIPAA, SOX, and GLB. Communications Server allows lower costs and improved business efficiencies, enhanced individual productivity, and better IP security. MS Communications Server has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's certified IM and Presence experts offer online and onsite support and mediation help for your Office Communications Server environment and can assist your organization to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and carry out an efficient upgrade that will add significant strategic value to your IT system

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    Progentís Technical Response Center (TRC) provides national extended hours remote help for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers offer after-hours phone support and remote secure network access to isolate and resolve technical problems quickly and affordably. The breadth of IT experience represented by Progent's team of country-wide support professionals allows Progent to escalate even the most difficult network issues to qualified experts as required. For critical problems, the Technical Response Center tries to respond to your request for support within one hour.

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    Progent's Linux consulting experts provide small and mid-size businesses and software developers assistance with managing and supporting Linux computers that operate with Microsoft-powered networks. Progent offers your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide array of expertise provides you with an easy one-stop consulting firm to help you create and manage a protected and robust mixed-platform connectivity and communications solution that supports Linux and Microsoft interoperability by combining MS Windows with major Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

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    important features of Microsoft Dynamics GP/Great Plains software include a modular design that lets you license just the functionality you require, a standards-based architecture based on Microsoft technologies to secure your investment and offer a highly integrated environment, enhanced reporting services that permit you to monitor all activities, income and spending and sales patterns, integration with Microsoft Office to enable access to business data, the ability to integrate data from almost any database or workstation application into Microsoft GP, plus an open design that makes it easy to develop custom programs. Progent can show you how to set up and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide expert GP support professionals to show you how to convert the powerful features of Microsoft Dynamics GP business accounting software into a productive business management solution.

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    Systems Management Server provides added functionality for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs reduce the overall operational costs of managing and configuring software products by making it easier to install system images, manage mobile devices, and operate management tools. In addition to alerting you about techniques to cut management costs by installing SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT tasks that cover processes that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can lower cost and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless consulting experts can show you how to develop efficient processes and policies to manage PDAs and smart portable phones so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you design a security plan that includes policies, processes and technologies to keep your IT computer system safe.

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    Progent's wireless site survey and predictive modeling assist you to design, implement and debug a Wi-Fi network optimized for your environment, offering you a wireless solution that has the coverage, speed, density, Quality of Service, security, and hand-off capability your company requires. Wireless site survey services from Progent include remote predictive modeling for designing a Wi-Fi network and onsite site survey services for confirming, tuning, and troubleshooting an operational wireless network.

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    Progent's consultants can provide Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Microsoft Entourage and email help, network protection services, and custom education. Progent can help clients to migrate to macOS from OS X or earlier versions of Apple OS X and Progent can offer help with Apple Mac applications. Progent can also help your business with Apple iPhone integration and iPad synchronization, or migrating to iCloud services. For business networks built solely on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of designing, integrating and supporting a network environment that is reliable, secure, efficient and able to achieve your organization's objectives.

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    Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Microsoft ISA Server 2006 and provides a easily managed web gateway that acts as a single-server platform for a variety of security functions including an application layer and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security reporting features, allows custom reports generated by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual server to lower costs and enhance recoverability. Progent's Microsoft-certified consultants can assist you to design and execute pilot and production implementations; integrate Forefront Threat Management Gateway with Windows 2008, AD, SQL Server, Exchange Server, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent's consultants can also help your organization to migrate smoothly to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

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    Progent can provide the support of a certified VMware VCDX expert to help you design, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local datacenters, cloud environments, or hybrid deployments. Progent offers world-class expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for administering private and hybrid cloud solutions that provide maximum availability, data security, and application mobility.

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    Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small organization's servers in a solution that delivers the highest level of availability and expandability and is in addition simple to migrate to another host. ProSight Virtual Hosting services are based upon mature virtualization technologies that enable small and midsize businesses with multi- platform IT systems to save significantly on the expense of capital investments, infrastructure maintenance, and IT management while achieving enterprise-class reliability and an unprecedented level of vendor independence.

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    Progent's Reseller Program for IT Service Firms lets you use Progent's consulting experts while retaining your own service brand as a transparent arm of your IT consulting staff.

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