Immediate Online Technical Support for Broomfield Colorado Information Networks
For organizations located in Broomfield Colorado, Progent provides online help for computer systems based on any combination of Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier consulting experts have delivered online troubleshooting to companies in all 50 states in the U.S. (Check out recommendations from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE-qualified engineers to solve complex infrastructure problems, plus the services of CISSP-qualified cybersecurity consultants to handle high-level security design and troubleshooting jobs.
Progent's online support experts provide exceptional leverage because they have the practical background and are equipped with the advanced tools required to resolve most information system issues quickly. Efficient support lowers direct costs because solutions require minimal billable minutes. Online help also eliminates the expense of dispatching an engineer to your office. Your organization benefits even more with indirect costs by minimizing or avoiding system downtime and associated costs stemming from business discontinuity, upset customers and vendors, idle workers, and distracted executives. Progent's extensive online consulting know-how is especially important for businesses that rely on public clouds for critical infrastructure or software like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises IT support may not be an alternative.
Progent's pricing model for online help is structured to stretch your IT service investment. Progent charges by the minute for phone consulting, so you are invoiced only for the support that you receive. In contrast to typical remote service companies, Progent imposes no service activation fee or minimum job duration. Progent's one-minute granularity and clean policy for pricing avoid situations where speedy. minor solutions somehow end up as substantial tabs. Progent's skill at handling technical issues quickly means your business saves money.
Progent's Online Consulting and Technical Support Services
Through years of experience, Progent has mastered a collection of optimized technologies and proven processes that promote the highest level of efficiency for online consulting and troubleshooting for IT networks of all sizes. Progent provides protected VPN support for gateways from multiple popular companies including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology enables the engineers of Progent's remote service group to access your company's network remotely without violating corporate security.
Progent's proven technical support reporting system includes extensive documentation for the support that Progent's clients have been provided. Progent's authorized service personnel have access to the records of all help delivered to each customer by every engineer. This history of issues and solutions is organized as a quickly accessible internal database that allows Progent's remote support professionals to communicate their experiences with the whole team to ensure that the effectiveness of Progent's support services improves over time. Progent's advanced accreditations and close associations with major vendors including Cisco and Microsoft make available other massive technical knowledge bases and permit priority access to vendors' in-house engineering staff so Progent's online consulting experts can arrive at the best solutions in the least time.
Online support services available from Progent to customers in Broomfield Colorado include:
Certified MS Windows Experts
Progent's Microsoft-certified online service experts can provide computer repair and consulting assistance for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your business the assistance of consulting professionals who can assist your company with a wide variety of platform support services such as
Windows Server 2019 migration,
Windows Server 2016 integration for hybrid cloud systems, Windows Server 2012 R2 integration,
Windows Server 2008 migration,
Microsoft Exchange 2019 planning and configuration,
Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 consulting,
Exchange 2010 monitoring and support,
SharePoint Server 2019 design and integration, SharePoint 2016 migration and hybrid deployment support, Microsoft Teams migration expertise, Microsoft Skype for Business planning and deployment consulting, Lync Server integration, and Office Communications Server 2007 upgrade,
Forefront Threat Management Gateway management and ISA Server migration, MS SQL Server 2019 migration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and programming and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) system monitoring and reporting,
Project Server and Project Server Online planning,
Microsoft Office Access Programming,
Small Business Server 2011 support, and
Windows Essentials migration and cloud integration.
Progent also offers a wide range of affordable PC desktop support services to assist you business to install, integrate, repair, and manage workstations and notebooks based on Microsoft Windows. Progent's desktop consulting services cover areas such as offering Windows 10 upgrade help plus System Center 2012 Configuration Manager planning and deployment, Microsoft System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Microsoft Intune integration help to streamline the administration of your desktops and cloud-connected mobile devices.
Talk to a Cisco CCIE for Complex Infrastructure Problem Solving
The Cisco Certified Internetwork Expert credential is the premier recognition for network infrastructure consultants, and validates an individual's network technology knowledge at the expert level. Cisco-qualified CCIEs can deal with the most challenging issues associated with network infrastructure planning, deployment, maintenance, protection, and troubleshooting. CCIEs can cooperate on a privileged basis with Cisco's internal product support engineers in isolating anomalies with Cisco IOS Software network management tools and developing alternate approaches or identifying software patches. Cisco qualified CCIEs offer exceptional value because their broad expertise enables them to resolve problems rapidly. In typical instances, less experienced service providers can struggle for hours or even days with the same tasks that a Cisco-qualified CCIE can fix in minutes. Progent's Cisco CCIE certified consultants can tie into your environment via the latest remote troubleshooting technology in order to provide fast, secure, and economical diagnosis and remediation.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
Progent locations in Denver Metro Area
Progent's CCIEs offer expertise in the complete line of Cisco's industry-leading selection of networking appliances. Cisco networking expertise provided by Progent includes Cisco ASA Next Generation firewalls with Firepower integration and troubleshooting, Cisco routers setup and debugging, Cisco Catalyst switch integration and support, Nexus switch support, Meraki switches consulting services, Cisco Unified Communications Manager/CallManager integration and technical support, Cisco VoIP phones and IP video desktop phones solutions and Cisco wireless IP phones configuration, Cisco Meraki Wi-Fi AP planning and set up, Aironet Wireless Access Points consulting support, Cisco wireless controllers support Services, Cisco VPN and Security Setup and troubleshooting services, and SIP and CUBE integration solutions for SIP PSTN trunks and CUBE integration consulting. Progent can also provide online and on-premises wireless site surveys to help you to fully integrate your Wi-Fi infrastructure.
CISSP, ISSAP, and CISM Premier Network Security Engineers
Progent's certified CISM and CISSP security and compliance experts can provide a variety of system protection solutions to improve the safety of your Windows, macOS and OS X, Linux, or UNIX network against assaults or help your business to recover quickly after a serious breach. Security consulting services offered by Progent cover in depth data security and compliance assessment using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Solar Winds tools and Nikto; quick recovery from malicious assaults; installing firewalls; designing secure mechanisms for off-site and mobile access; defending your messaging infrastructure from viruses, spam and directory harvest attacks; and setting up round-the-clock network monitoring.
Progent offers expert online support to help businesses of any size integrate their networks with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage cost-effective environments that support Windows and Linux operating systems and apps in either cloud-only systems or in hybrid topologies that seamlessly combine local IT assets as well as public cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a variety of cloud integration services that include Office 365 integration solutions with on-premises Exchange deployments,
Azure hybrid cloud design and deployment consulting, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud planning and integration expertise. Progent has more than 20 years of experience providing advanced consulting expertise remotely, and Progent can help you complete your cloud integration projects on schedule and within your budget.
VMware Site Recovery Manager Planning and Deployment
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and test a consistent workflow for restoring services quickly after a breakdown. SRM supports centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also supports non-intrusive testing for disaster recovery, upgrades and patches and can produce reports to confirm complete service recovery, validate Service Level Agreements and prove compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to design, deploy, test and maintain a disaster recovery solution powered by VMware SRM.
Progent's VMware vSphere experts offer extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud Suite used for administering private and public cloud and hybrid cloud environments that provide high availability, data security, and disaster recovery. Progent can also provide advanced VMware NSX consulting from a VCDX-NV certified network designer to assist you to plan and deploy a completely virtualized Software Defined Data Center (SDDC) that can be provisioned or migrated instantly and administered with a high degree of automation independent of the hardware making up the basic IP network.
UNIX, Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux consultants and macOS and OS X technology specialists can provide phone-based support services to address a broad spectrum of computer technologies such as system architecture, email solutions, network and operational security, plus UNIX/Linux and Windows integration. For server economization and simplified administration in networks that combine Linux with Windows, Progent offers VMware vSphere integration and Citrix XenServer support. Progent can also help with migration from legacy applications to Windows or Linux-powered environments. Progent's team-based methodology for solving network issues enables quick escalation, when required, to consultants with task-relevant experience to tackle challenging situations. This expedites repair of critical problems, minimizes lost productivity, and cuts service expense.
Important Linux variants for which Progent offers expert support include:
Progent's ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent provides a family of low-cost, flat-rate services intended to enable small and medium-size organizations to benefit from the same best-of-breed IT solutions used by many of the world's top enterprises. Progent's ProSight suite of network monitoring and management services addresses all critical areas of information technology such as email protection, security and compliance, cloud-based backup/recovery, network infrastructure health monitoring, virtual server hosting, and IT asset documentation management. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning tools to defend endpoints as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily get by traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to address the entire malware attack progression including filtering, detection, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer security for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified console. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP environment that addresses your organization's unique needs and that helps you achieve and demonstrate compliance with legal and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate attention. Progent can also help your company to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of vital files, apps and VMs that have become unavailable or corrupted as a result of component failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical information. Read more about ProSight Data Protection Services Managed Backup.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security companies to provide centralized control and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email that stays within your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller organizations to map out, track, enhance and troubleshoot their connectivity appliances such as routers, firewalls, and wireless controllers plus servers, client computers and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that network diagrams are kept current, copies and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when problems are detected. By automating complex management and troubleshooting processes, WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating devices that need important software patches, or isolating performance issues. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your network running at peak levels by tracking the health of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT management personnel and your assigned Progent engineering consultant so that all looming issues can be addressed before they can impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the apps. Since the system is virtualized, it can be ported easily to an alternate hosting solution without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect data related to your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can save as much as 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it. Find out more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size businesses to obtain an objective assessment of the overall health of their network. Powered by some of the leading remote monitoring and management tools in the industry, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the configuration of your essential infrastructure devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a more manageable Active Directory (AD) environment. Both versions also come with one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler management, improved compliance with information security requirements, higher utilization of IT resources, quicker troubleshooting, more dependable backup and recovery, and higher availability. Learn more information about ProSight Network Audits IT infrastructure review.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to assess your organization's ability either to stop or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information about your existing AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective security and backup/recovery system that aligns with your company's requirements. For details, see Progent's ProSight Ransomware Preparedness Report Service.
Additional Support Programs Offered by Progent
Progent can provide the skills of world-class remote consulting professionals for special information technology projects. Billing charges for longer-term development or consulting projects are determined according to the qualifications of the engineers assigned. Progent's experience with these important fields of information technology enables customers to execute major projects within budget and on time. Progent's special remote engineering services include:
How Your Broomfield Business Can Contact Progent's Remote Technical Support Professionals
Help Desk Expertise
Progent's Help Desk support programs for organizations with environments based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include comprehensive Call Center services, co-managed Help Desk support services, and Call Center operations consulting.
Progent's Standard Help Desk Services provide small businesses a comprehensive service desk solution that handles all aspects of online desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Progent provides service desk support at a substantial discount from Progent's regular desktop support rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most issues.
Progent's Call Center consulting support can aid you in creating an effective new Help Desk or revamping your current organization, evaluating or customizing Call Center software to address the special requirements of your corporation, or adding occasional online personnel to reinforce your internal Call Center team to deal with demanding situations such as software transitions, major upgrades, or rolling out new business software.
Progent's Call Center team of experienced information technology experts offers your workers in Broomfield Colorado fast assistance from a reliable technical support group with substantial background offering telephone-based consulting and online diagnostics for networks powered by Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's charter is to earn the Help Desk Call Center perception as a significant driver of company efficiency, and Progent's goal is to resolve rather than just document IT problems.
- Applications Support: Training, Customization, and Problem Solving
Progent's Applications Experts Team can supply remote advanced consulting support and education in special business application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can deliver expertise, customization, and education for Microsoft applications including Microsoft CRM, MS Office Project, Office 365 Word, and Office 365 Excel. To read more information concerning Progent's consulting, custom programming, and training offerings, visit Progent's Applications Experts Services.
- Centralized and Automated Management of Hybrid Cloud Networks
System Center 2016 centralizes and automates the administration of hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10; cohesive integration of multi-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts can provide advanced online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new deployment of System Center 2016, extend or tune your current one, migrate smoothly from a previous version of System Center, or debug your System Center solution.
- Remote IT Infrastructure Monitoring and Reporting Services
Progent offers companies in Broomfield Colorado online IT infrastructure monitoring and reporting by providing System Center 2016 Operations Manager consulting services and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can customize SCOM for your environment so that your network maintenance is proactive and automated. By exposing potential trouble spots before they grow into network outages, automated monitoring can head off stressful and costly service failures. Progent can also assist with server and infrastructure monitoring utilities such as Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X systems, Microsoft networks, or systems that incorporate multiple OS platforms.
To get in touch with Progent about emergency remote assistance with Windows, macOS and OS X, or Linux/UNIX networks, visit Progent's Emergency Online Support, telephone 1-800-993-9400, or refer to Contact Progent.
For organizations and startups in Broomfield Colorado, Progent's phone-based network support engineers are ready to deliver effective and cost-effective system help the instant your business requires it. More than a decade of offering online repair services has led to Microsoft Partner status for Progent's team of engineers and has allowed Progent to acquire world-class troubleshooting skills and to fine tune remote connectivity technology to solve network problems rapidly while eliminating the cost and lost time that comes with on-site support visits.
Even if your Broomfield company relies on a local independent consultant or maintains an in-house organization that can deal with the majority of computer issues, Progentís Microsoft certified consultants are available to provide an easy and seamless virtual expansion of your local resources in cases when your regular IT support personnel either lack the bandwidth or the knowledge to solve unexpected system crises or particularly complex integration problems.
Advantages of Progent's IT Support for Businesses in Broomfield Colorado
Progent's online technical help services enable your Broomfield company to have the benefits of on-call, enterprise-class network support without the expense of maintaining a full-time IT organization. Your information system will derive added strategic worth by being more reliable, productive, and secure. Benefits to your company include:
- Seamless remote extension of your on-site IT resources
For most companies in Broomfield Colorado, nearby network support providers, whether represented by freelance consultants or an in-house maintenance staff, can solve the majority of network problems. However, serious problems might occur when your regular support personnel are too busy or absent, and some problems may involve technology that is beyond the scope of your usual support personnel. In these instances, Progent's online support experts provide a convenient, quick, and budget-friendly way to supplement your regular help and to transfer useful information to increase your ability to deal with downstream problems locally.
- Reduced Dependence on Freelance Service Providers
For network maintenance, smaller organizations often rely on individual freelance consultants. Although independent consultants carry smaller internal costs than larger support firms and can afford to charge marginally less, they are sometimes overextended, making it hard to respond quickly to urgent situations. If an independent service provider is occupied with another client, ill, on a trip, or in class, the absence of fallback help may require your company to go without assistance during an IT crisis. As your business grows, system unavailability and problems with vital applications become more expensive. The money you thought you were saving on a freelancer can be consumed quickly by lost productivity. Progent provides a dependable source of reserve support experts to make sure your network remains available.
- Create a Solid Basis for Smooth Expansion
Businesses often begin with an IT system created on a modest budget. Lacking a strong infrastructure, band-aid repairs can get thrown onto an unstable foundation. When a network grows, stability and scalability issues can hinder the productivity of the business. These badly designed systems require proper assessment, intelligent long-term planning, and wide technical expertise to upgrade to a network infrastructure that can offer the stable foundation to meet current business requirements and facilitate future growth.
- Interact with Solution Providers Instead of Product Vendors
Smaller offices need advice and technical training to navigate through an increasingly complex maze of technology options capable of accelerating business success and improving productivity. These companies hardly need a network consultant who is attempting to resell a specific vendor's technology. Network support and product sales can result in a situation where the recommended
solution is built around a predetermined product instead of the genuine needs of a business. Progent avoids these conflicts by selling only services rather than products. This allows Progent to match technical expertise with the real interests of customers.
How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Partner support company and Progent's staff size, depth of IT experience, refined remote support tools, and understanding of corporate IT enable businesses to avoid the pitfalls of exclusive dependence on smaller consulting firms, independent freelance consultants, or over-stretched internal IT help.
Progent stands out by offering:
How Does Our Company Start Receiving Remote Computer Support from Progent?
- Certified Expertise in Microsoft's Entire Family of Servers
Progent offers in-depth support for Microsoftís popular server products with services that include Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment help, Microsoft Windows Server 2008 expertise, Microsoft Windows Server 2003 maintenance, Microsoft Exchange Server 2019 integration, Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 consulting, Microsoft Exchange 2010 Server management, Exchange 2007 Server and Microsoft Exchange Server 2003 migration, plus MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 migration, SQL Server 2016 integration, Microsoft SQL Server 2014 support, and Microsoft SQL Server management and troubleshooting.
- Value Pricing
Progent's pricing model is to bill for online support and on-premises visits by the minute. As a result, you are invoiced only for delivered services. Progent does not demand a more expensive rate for off-hours or priority support, and within California or in regions where Progent provides on-site service, Progent does not charge for travel time except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no service activation charge and asks no monthly commitment for services delivered during normal business hours. Many service organizations demand large minimum fees or charge for every quarter hour or longer. Progent's fine granularity does away with big bills for quick repairs so you will not be tempted to permit minor problems to stay unaddressed.
- Knowledge Transfer
Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to handle technical issues that are within their comfort zone, Progent is able to concentrate on offering hard-to-find skills where Progent has little competition. Businesses who work with familiar freelance service providers or who maintain internal support personnel benefit when Progent passes on information about new technology and tested processes to make their IT environments more reliable, protected, and efficient.
- 24x7 Network Monitoring with MS System Center Operations Manager
Progent is one of the few IT service firms to offer round-the-clock remote tracking services based on MS System Center Operations Manager. MS System Center Operations Manager causes your computer support to be anticipatory instead of reactive. By uncovering potential problems before they cause downtime, network monitoring can save your IT network from stressful and expensive availability losses.
To get started with Progent's online help offerings or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for IT support, visit Immediate Technical Support.