Fast and Affordable Remote Troubleshooting for Broomfield Colorado Information Networks
Urgent Remote Consulting for Broomfield NetworksFor companies located in Broomfield Colorado, Progent provides remote help for networks based on any mix of Microsoft Windows, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Certified engineers have delivered remote troubleshooting to businesses in every state in the U.S. (See testimonials from Progent's clients.) Progent also offers the consultation services of Cisco CCIE-qualified network specialists to solve complex infrastructure problems, plus the services of CISSP-certified cybersecurity consultants to handle advanced security design and diagnostic jobs.

Progent's online technical support engineers provide excellent value due to the fact that they possess the practical background and have access to the advanced tools needed to resolve most information system problems rapidly. Efficient support reduces direct costs since solutions require minimal chargeable minutes. Online support also avoids the expense of sending a consultant to your site. Your organization benefits additionally in incidental expenses by minimizing or eliminating system downtime and related losses resulting from business discontinuity, upset clients, unproductive employees, and distracted management. Progent's advanced online consulting know-how is particularly helpful in environments that rely on public clouds for vital network infrastructure or applications such as Microsoft Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises tech support may not be an option.

Progent's pricing model for remote support is structured to stretch your IT service dollar. Progent charges on a per-minute basis for phone consulting, so you owe only for the services that you receive. In contrast to typical remote service companies, Progent imposes no service activation fee or minimum job duration. Progent's per-minute billing unit and simple model for pricing eliminate situations where quick repairs manage to end up as big bills. Progent's skill at disposing of problems quickly means you saves cash.

Progent's Online Consulting and Technical Support Expertise
Over time, Progent has fine tuned a collection of optimized technologies and field-proven methodologies that permit the maximum degree of efficiency for online technical support and repair for IT systems of all sizes. Progent offers protected VPN support for VPN gateways from a variety of leading companies including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology enables the experts of Progent's remote service group to interface to your company's system remotely without violating system security.

Progent's sophisticated technical support database system maintains detailed records describing the service that Progent's clients have been provided. Progent's staff consultants have the benefit of the details of support delivered to every Progent client by every Progent engineer. This history of problems and responses is organized as a readily searchable internal knowledge base that allows Progent's remote support professionals to communicate their experiences company-wide to make sure that the quality of Progent's support services improves daily. Progent's advanced certifications and working relationships with important technology companies including Cisco and Microsoft open up other extensive support knowledge bases and allow fast access to vendors' in-house engineering staff so Progent's online consulting specialists are able to determine the most efficient solutions quickly.

Online technical support services available from Progent to customers in Broomfield Colorado include:

Progent's ProSight Subscription-based Managed Services for Small and Medium Size Businesses
Progent offers a selection of low-cost, flat-rate managed services intended to allow small and mid-size businesses to utilize the same best-of-breed IT solutions deployed by many of the industry's leading enterprises. Progent's ProSight series of network management outsourcing services covers all key facets of information technology such as email protection, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure monitoring and management, virtual server cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that utilizes SentinelOne's cutting edge behavior analysis tools to guard endpoints and physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely evade traditional signature-based anti-virus products. ProSight ASM protects local and cloud-based resources and offers a single platform to automate the entire malware attack progression including blocking, infiltration detection, mitigation, remediation, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device control, and web filtering through leading-edge tools incorporated within one agent managed from a unified control. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP deployment that meets your organization's specific needs and that helps you demonstrate compliance with government and industry data protection regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent attention. Progent's consultants can also help you to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has worked with leading backup/restore technology companies to produce ProSight Data Protection Services, a selection of offerings that deliver backup-as-a-service (BaaS). ProSight DPS products manage and monitor your data backup operations and allow non-disruptive backup and rapid recovery of important files, applications, system images, and VMs. ProSight DPS helps your business recover from data loss resulting from equipment failures, natural disasters, fire, malware such as ransomware, user mistakes, malicious insiders, or application bugs. Managed services available in the ProSight Data Protection Services family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these fully managed services are best suited for your IT environment.

  • Progent's Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management provide businesses of any size a versatile and affordable alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your dynamic information network. Besides maximizing the protection and reliability of your computer network, Progent's patch management services free up time for your IT staff to focus on more strategic projects and tasks that derive maximum business value from your network. Find out more about Progent's software/firmware update management services.

  • ProSight Duo Two-Factor Authentication: Access Security, Endpoint Remediation, and Secure Single Sign-on
    Progent's Duo authentication managed services utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Google Android, and other out-of-band devices. Using Duo 2FA, whenever you log into a secured application and enter your password you are asked to confirm your identity via a device that only you have and that uses a different network channel. A broad range of out-of-band devices can be utilized as this second means of ID validation including an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You may register multiple verification devices. To find out more about Duo identity validation services, visit Cisco Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing family of real-time reporting plug-ins designed to work with the industry's top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to surface and contextualize key issues such as inconsistent support follow-through or endpoints with out-of-date AVs. By exposing ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances network value, lowers management overhead, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security vendors to provide web-based management and comprehensive protection for all your inbound and outbound email. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your exposure to external threats and saves system bandwidth and storage. Email Guard's onsite security gateway device adds a deeper level of inspection for inbound email. For outbound email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map, monitor, enhance and debug their connectivity appliances such as switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, captures and displays the configuration of virtually all devices on your network, tracks performance, and generates notices when problems are detected. By automating tedious network management activities, WAN Watch can cut hours off common tasks like network mapping, expanding your network, finding appliances that need important software patches, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network operating efficiently by tracking the health of vital computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT management personnel and your Progent engineering consultant so all potential problems can be addressed before they have a chance to disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported immediately to a different hardware environment without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard information related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can save up to half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you're making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their network. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how well the deployment of your core infrastructure devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner Active Directory environment. Both versions also come with one year of state-of-the-art remote network monitoring and management. Advantages can include lower-cost management, improved compliance with government and industry security regulations, more efficient utilization of network assets, faster problem resolution, more dependable backup and restore, and increased uptime. Read more about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone interview with a Progent information assurance consultant. The interview is designed to help evaluate your organization's ability either to block or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to gather information about your existing cybersecurity posture and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient AV and backup/recovery system that meets your business needs. For details, see Progent's ProSight Ransomware Preparedness Report.

Special Support Programs Available from Progent
Progent can provide the skills of seasoned online consulting experts for contract IT projects. Billing rates for longer-term consulting projects are determined based on the qualifications of the consultants required. Progent's experience with these important areas of information technology allows clients to complete critical initiatives within budget and on schedule. Progent's project-based online engineering solutions include:

  • Help Desk Call Center Support
    Progent's Help Desk service options for organizations with networks based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology include comprehensive Call Center services, shared Helpdesk support services, and Call Center operations consulting. Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that handles all facets of online desktop support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Progent offers call desk services at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.

    Progent's Help Desk consulting expertise can aid you in establishing an effective new Call Center or enhancing your existing organization, evaluating or customizing Call Center software products to meet the special requirements of your corporation, or providing occasional phone support personnel to supplement your existing Help Desk team to handle demanding situations such as software transitions, mass updates, or installing brand new applications.

    Progent's Help Desk Call Center staff of experienced network professionals offers your clients in Broomfield Colorado immediate access to a large network service resource with years of background providing telephone-based consulting and online diagnostics for IT systems that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's concentration is to give the Call Center recognition as a major enabler of company productivity, and Progent's goal is to solve rather than just track technical issues.

  • Applications Support: Education, Programming, and Problem Solving
    Progent's Applications Consulting Group offers online professional consulting expertise and training in special application areas including ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can deliver consulting expertise, custom development, and training for familiar Microsoft applications such as Microsoft CRM, Microsoft Project, Microsoft 365 Word, and Office Excel. For more concerning Progent's expertise, custom development, and education offerings, refer to Progent's Applications Experts Group.

  • Centralized and Automated Management of Hybrid Cloud Environments
    System Center centralizes and automates the administration of hybrid cloud networks through advanced support for Windows Server 2022, Windows 10 and Windows 11; seamless management of heterogeneous networks that include various Linux distributions, Hyper-V and VMware; and better public and private cloud support including tighter integration with Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center consultants offer advanced online and on-premises expertise for all elements of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new implementation of System Center2, expand or optimize your current one, migrate efficiently from a previous version of System Center, or debug your System Center environment.

  • Remote Hybrid Network Monitoring and Reporting Services
    Progent offers organizations in Broomfield Colorado remote hybrid network monitoring by providing System Center Operations Manager (SCOM) consulting. Progent can adapt SCOM for your environment so your network support is proactive rather than reactive. By detecting emerging issues before they result in full-scale emergencies, remote monitoring can head off inconvenient and expensive network failures. Progent can also provide help with server and infrastructure monitoring utilities such as Nagios and MRTG to diagnose UNIX, Linux, Solaris, or macOS and OS X systems, Microsoft Windows environments, or networks that incorporate multiple OS platforms.
How Your Broomfield Business Can Contact Progent's Remote Service Professionals
To get in touch with Progent about emergency phone-based help with Microsoft Windows, Apple macOS and OS X, or Linux computer systems, visit Progent's Nationwide Phone-Based Help, phone 1-800-993-9400, or go to Contact Progent. For businesses and startups in Broomfield Colorado, Progent's online network support specialists are ready to deliver expert and cost-effective system support whenever your organization needs it. Over two decades of providing remote tech support has earned Microsoft Partner status for Progent's consultants and has enabled Progent to acquire world-class troubleshooting capability and to refine online connectivity technology to repair network problems quickly while avoiding the cost and lost productivity associated with in-person support visits.

Even if your Broomfield organization deals with a regular freelance consultant or maintains a full time organization that can handle common network issues, Progent's Microsoft and Cisco certified consultants can provide a convenient and transparent virtual expansion of your local resources in cases when your usual IT support personnel either lack the time or the experience to fix unexpected system crises or particularly complex integration problems.

Benefits of Progent's Network Help for Companies in Broomfield Colorado
Progent's online IT consulting services enable your Broomfield company to realize the benefits of timely, enterprise-grade IT support without the expense of maintaining an in-house IT staff. Your network will acquire added business value by being increasingly available, productive, and protected. Benefits to your business include:

  • Seamless remote extension of your on-site IT resources
    For most organizations in Broomfield Colorado, local computer support providers, whether represented by outside consultants or an in-house IT staff, can resolve typical technical problems. On the other hand, IT crises may strike when your regular support personnel are too busy or absent, and some problems may involve technology that is unfamiliar to your usual service personnel. In these situations, Progent's on-call support specialists give you an easy, quick, and affordable way to augment your local resources and to transfer valuable information to improve your capability to resolve downstream problems locally.

  • Reduced Dependence on Individual Consultants
    For IT support, smaller offices commonly depend on individual freelance service providers. Although freelance consultants carry less overhead than big consulting firms and can afford to charge lower rates, they are occasionally stretched too thin, making it impossible to respond quickly to urgent situations. If a freelance consultant is busy with another client, ill, on vacation, or in training, the absence of fallback help may force your business to go without help during an emergency. As your company grows, system downtime and problems with vital applications are more costly. The budget you thought you were conserving on a freelancer can be consumed quickly by lost productivity. Progent offers an on-call source of backup service expertise to make sure your IT system remains up and running.

  • Create a Solid Foundation for Seamless Expansion
    Businesses often start with an IT architecture implemented on a modest budget. Without a proper infrastructure, band-aid fixes can get piled onto a weak foundation. When a network grows, reliability and scalability issues can hinder the productivity of the business. These poorly designed systems need proper assessment, smart strategic planning, and extensive technical knowledge to upgrade to a network architecture that can offer the solid foundation to handle current business requirements and simplify downstream growth.

  • Work with Solution Providers Rather Than Product Resellers
    Smaller offices need advice and technical training to navigate through an increasingly complicated maze of technology alternatives available for promoting business success and enhancing efficiency. These companies hardly need a computer consultant who is attempting to earn a commission on a certain vendor's technology. Network support and product selling can lead to a scenario where the proposed solution is designed around a profitable product rather than the true requirements of a business. Progent avoids these dilemmas by offering only services rather than products. This enables Progent to match IT consulting with the real needs of customers.

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, range of technical background, fine tuned support software, and understanding of enterprise networking allow offices to avoid the limitations of excessive dependence on smaller consulting organizations, individual freelance consultants, or over-stretched in-house resources.

Progent stands out by offering:

  • Proven Methodology
    Progent's staff of Microsoft and Cisco Premier experts average longer than ten years of hands-on industry experience, in the trenches of network support, performing a wide variety of IT tasks for a large array of businesses. Each Progent consultant shares a refined collection of personal best practices which are combined into company-wide leading practices standards that Progent teaches its support staff. This means that you get not just expert technical skills, but also a consultant with field-tested methods for applying technical knowledge to solve actual network problems rapidly.

  • Value Pricing
    Progent's pricing model is to charge for remote service and in-person visits per minute. As a result, you are charged only for delivered services. Progent does not impose a higher rate for off-hours or emergency service, and within California or in regions where Progent provides in-person support, Progent does not bill for travel except for emergency support where on-site time is less than four hours. Also, Progent applies no startup fee and requires no retainer for support services provided during regular working hours. Many service organizations demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's fine granularity avoids big invoices for fast fixes so you will not be tempted to permit less critical problems to fester.

  • Complete Records of IT Services
    Progent has developed a sophisticated service reporting system that records and organizes complete documentation for all delivered support activities. Unlike some freelance consultants or small service firms who offer minimal documentation or details of tasks done, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the support documentation sent by every staff member to every client. The discipline of detailing and organizing support activity allows more efficient service and eliminates a variety of common misfortunes such as when a service client is virtually held captive to a consultant who refuses to release vital service information.

  • 24x7 Server Monitoring with MS System Center Operations Manager
    Progent is one of the few IT service firms to offer 24x7 remote monitoring services based on MS Operations Manager. Microsoft Operations Manager causes your network support to be anticipatory rather than reactive. By revealing possible issues before they cause downtime, network monitoring can save your information network from stressful and expensive availability losses.
How Does Our Company Start Getting Online Network Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT support, go to Immediate Network Support.

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    Progent's Cisco-Certified network experts offer experienced PIX Firewall consulting services covering design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector threat security, and safe access services. Ranging from compact, easy-to-install desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible level of protection, performance and availability for business environments of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and connectivity services, including powerful application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and flexible management tools. Progent's Cisco experts can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent's Meraki wireless AP experts offer online and on-premises support to help organizations of all sizes to plan, deploy, maintain, upgrade or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to configure and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology such as Catalyst and Nexus switches, ASR routers and firewalls to create a seamless network infrastructure that provides the same connectivity, performance, security compliance, ease of management and availability for wired and wireless users regardless of their location or device.

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    Progent's Microsoft-certified SQL Server 2017 consultants can help you to design and carry out a smooth upgrade from your current SQL Server deployment to SQL Server 2017.

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    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to contain the spread of an active ransomware attack. Call 800-462-8800

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    Progent's computer outsourcing support offerings for small businesses include planning Server 2003, .NET Server, and BackOffice environments, managing migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and in-person repair, resolving chronic integration problems, and creating a comprehensive security plan. Progent can show you how to enhance system reliability and throughput with zero-downtime configuration, redundant network topology, and proactive server monitoring. Progent also provides special project help for major upgrades and can assist with needs assessment, product inventory, bill of materials production, sourcing qualification, purchasing coordination, and complete documentation. Progent's IT outsourcing service also includes education for office productivity packages such as Office XP.

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    Progent's Cisco-certified CCIE network engineers can help your company to maintain your existing PIX 500 or ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, tune, manage and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services

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