Professional Remote Troubleshooting for Brownsville, Texas Computer Networks from Microsoft Certified Consultants
Small companies have traditionally been underserved by large IT support organizations. Some small businesses allow themselves to become dangerously reliant on freelance engineers or small support organizations who lack the size or comprehensive skill sets to respond quickly or effectively to network crises. Other small businesses turn to giant support firms staffed with personnel taught to provide by-the-numbers fixes for common problems but who are missing the background and versatility to handle the variety of environments and absence of standardization that characterizes small company information networks.

Progent's proven approach to providing affordable and successful network service to small companies has made Progent one of the premier Microsoft-certified IT service organizations in the industry. Progent has delivered online help to small businesses in every state in the United States (refer to Progent's client testimonials).

For mid-size and large companies, Progent can provide co-sourcing support to supplement the skills of your in-house IT support personnel. This can cut costs and help meet schedules for major projects such as software programming, business continuity planning and testing, network security audits, merging datacenters, or software migrations and upgrades.

Progent can in addition offer access to accredited consultants to help your business to plan and execute your cloud strategy.

Primary Technical Areas Serviced by Progent for Brownsville, Texas Business Networks
A Microsoft-certified Partner consulting company that maintains a world-class group of Cisco Premier CCIE networking consultants and Apple accredited engineers, Progent provides urgent troubleshooting and low-cost remote consulting to Brownsville, TX small businesses for a wide array of information technologies including:

Support Delivery Options Available for Brownsville, Texas Businesses
Progent offers a selection of options for providing small companies with cost-effective computer services for technical support, consulting, and network management outsourcing. Progent's model for delivering IT support services is based on the Call Center operational structure familiar to big IT groups. Progent's Help Desk Call Center Support Model promotes fast response, comprehensive activity documentation, reliable follow-through, and strict cost control for a range of IT support delivery alternatives that include online troubleshooting, onsite support, and top-tier consulting.

  • Online Service
    Progent's Technical Response Center (TRC) provides emergency and scheduled remote assistance for Microsoft Windows, Linux, Apple, and Cisco-based systems in the U.S. and globally. Progent's certified service experts can assist clients to analyze and repair network issues without the cost or time loss of travel for onsite support calls. The background of Progent's IT engineers allows them to resolve the majority of IT problems quickly. For the most complex problems, Progent's depth of expertise makes it possible to escalate troubleshooting tasks to world-class subject matter experts. Progent offers a streamlined, web-accessible registration process for first-time clients to accommodate emergency situations and Progent bills per minute with zero sign-up charges or time minimums, so you pay only for the assistance you receive. Specialists you can access remotely include Cisco-premier CCIE network engineers, Microsoft-Certified MCSEs, and CISSP-certified security professionals. Find out additional information about Progent's online computer troubleshooting expertise.

  • On-site Service
    Progent provides onsite technical assistance for signed-up customers in larger cities in the United States. Progent's on-site service technicians can operate in conjunction with Progent's online support experts to deliver small and midsize companies the optimal solution: hands-on support technicians when you need them plus the on-line expertise of Progent's seasoned staff of IT engineers, security specialists, and business software developers. The wait time for on-site support visits is typically less than one business day. Progent requires no sign-up or retainer fee for registering as a Progent client for on-premises service. Learn more details about why to sign up for Progent's in-person network support.

  • Help Desk
    Progent's Standard Help Desk Services offer smaller organizations an end-to-end service desk solution that handles all facets of remote Level 1 desktop technical support from initial requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Progent provides call desk services at a substantial discount from Progent's regular desktop service rates, and Progent offers the additional option of rapid on-demand escalation to subject matter experts to handle the most issues. To learn more, refer to Online Help Desk Services for Small Businesses.

  • Help Desk Sharing Services
    Progent's Help Desk Co-management services make it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent's shared Help Desk service is a collaborative support solution built around the top professional services automation tool for managing end-user service requests, ticketing, ownership, progress tracking, and metrics. For more information, see Progent's Help Desk sharing services.

  • IT Consulting Expertise
    Progent offers small companies affordable availability of world-class consultants who can deliver assistance with critical products and technologies such as Microsoft Windows Server 2022 solution design and integration services, Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Cisco network architecture, network security engineering, fault tolerant it system design, virtualization strategies, plus integration, customization and training for business applications such as accounting, ERP and MRP, business analytics, CRM, and office productivity packages. Progent can help with one-shot projects including site relocations and massive software upgrades, longer term initiatives like upgrading an older ERP platform to a modern Microsoft Dynamics 365 package, relational database application development and DBA support, and web design, continuing services including System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for IT infrastructure health monitoring and network administration, or urgent services such as disaster recovery and virus cleanup.

  • Network Infrastructure Consulting Expertise for Telecommuters
    Progent can help small and medium-size businesses to design, deploy and troubleshoot the infrastructure to support telecommuters. Aspects of infrastructure where Progent's experts offer assistance include secure and efficient VPN connectivity, Virtual Desktop Infrastructure platforms, router setup, Wi-Fi network planning and implementation, and robust Internet access. For information about Progent's infrastructure consulting expertise for an at-home workforce, refer to infrastructure consulting expertise for telecommuters.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides full hosting for all of a small or midsize organization's servers in a setting that not only delivers the top level of availability and scalability but that is also simple for customers to transfer to a different support firm or to bring in-house when your situation calls for it. Progent's Private Cloud hosting service is structured around tested virtualization techniques that permit small businesses with mixed networks to benefit dramatically on the expense of capital equipment, infrastructure support, and IT management while achieving enterprise-class reliability and an unparalleled level of vendor options. Unlike conventional SaaS hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric applications in one centrally administered package, can handle the multi- OS and non- standardized networks typical of small companies, and retains ownership of the software in the client's hands so that migrating to a new virtualized system is quick, safe, and affordable. This avoids ending up a captive to a specific hosting service while still providing all the cost savings related to SaaS hosting alternatives.

  • Hybrid Cloud Integration Support
    Progent offers expert remote consulting services to help companies of all sizes integrate their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help you to design and administer cost-effective environments that support Windows and Linux systems and apps in both cloud-only systems or in hybrid topologies that utilize on-premises resources as well as public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services that include Office 365 integration with on-premises Exchange deployments, Azure design and integration services, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform (GCP) integration expertise. Progent has over two decades of background delivering high-level consulting support remotely, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
Progent's Low-Cost Managed Services for Remote Network Monitoring and Management
Progent's low-cost ProSight line of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes SentinelOne's next generation behavior analysis technology to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and email phishing, which routinely evade legacy signature-matching AV products. ProSight ASM protects local and cloud-based resources and provides a unified platform to address the complete malware attack progression including blocking, detection, mitigation, remediation, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    ProSight Enhanced Security Protection (ESP) services offer economical multi-layer security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP deployment that meets your company's specific needs and that helps you demonstrate compliance with legal and industry data security standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent can also help you to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates and monitors your backup processes and allows rapid restoration of critical files, applications and VMs that have become unavailable or damaged due to component failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver world-class support to configure ProSight DPS to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever needed, can help you to recover your critical data. Read more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, monitor, optimize and debug their connectivity appliances like routers, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept updated, captures and displays the configuration of almost all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating complex network management processes, WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating appliances that require critical updates, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of leading information security vendors to deliver web-based management and world-class protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper level of inspection for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email that stays within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running at peak levels by tracking the state of vital assets that power your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT management staff and your assigned Progent engineering consultant so that all potential issues can be addressed before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual machine host set up and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the apps. Since the system is virtualized, it can be ported easily to a different hosting environment without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and protect data related to your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their network. Based on some of the top remote monitoring and management platforms available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the deployment of your essential network devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits like a cleaner Active Directory (AD) system. Both also include a year of advanced remote network monitoring and management (RMM). Advantages can include simpler management, improved compliance with information security regulations, more efficient utilization of IT resources, quicker troubleshooting, more dependable backup and recovery, and increased uptime. Learn more about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your organization's preparedness to block or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information about your existing AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to create an efficient AV and backup/recovery environment that aligns with your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report Service.

Unique Advantages of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the core system software and office productivity applications important to most small and mid-size businesses. As a Cisco-certified partner, Progent also can provide help for an increasingly complex array of network products such as PIX and ASA firewalls, routers and switches, voice-over-IP solutions, and wireless connectivity. In addition, Progent's CISSP-Premier cybersecurity consultants, CISM-certified security engineers, CISA-authorized security audit consultants and GIAC-certified information assurance experts can provide a company-wide view of network protection and can help with advanced security projects such as SIEM solutions to help enterprises comply with business guidelines and government mandates for IT information security and reporting.

The scope and size of Progent's engineering staff offer a powerful array of advantages to organizations trying to maximize the productivity of their information network within an affordable budget. These benefits include:

  • Best Practices
    Progent's team of Microsoft and Cisco Premier consultants average longer than a decade of hands-on professional background, at the forefront of network service, executing a broad range of technical projects for a large mix of businesses. Each Progent support professional shares a refined collection of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its support personnel. This guarantees that you get not just expert IT skills, but also a support engineer with proven methods for repairing actual IT problems efficiently. Find out more details about Progent's best practices for network consulting.

  • Value Pricing Model
    Progent's pricing policy is to charge for remote support and in-person visits by the minute. Consequently, you are billed just for delivered support. Progent does not impose a more expensive rate for after-hours or emergency service, and Progent does not charge for travel except for urgent calls where on-site time is less than four hours. Also, Progent applies no startup charge and asks no retainer for services delivered during regular working hours. Many support organizations impose substantial minimum payments or bill in increments of a quarter hour or more. Progent's small billing granularity avoids major invoices for quick solutions. Another benefit of granular invoicing is that you will not be tempted to allow incipient issues to stay unaddressed until they become major problems. Read additional information concerning Progent's value pricing for IT outsourcing.

  • Comprehensive Documentation of Delivered Services
    Progent has created a sophisticated support reporting system that records and formats detailed documentation for all billed services. Unlike many freelance consultants or small service firms who provide minimal documentation or details of services done, each service provided by Progent is tracked by full documentation. Every Progent consultant has access to the service documentation sent by each staff member to every client. The practice of documenting and archiving service records allows more efficient support and eliminates a variety of typical problems such as when a service client is virtually held captive to a consultant who refuses to let go of vital service information. Read more details about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to information transfer from Progent's consultants to customers. By teaching customers to handle technical issues that are within their comfort zone, Progent is able to concentrate on offering high-value services where Progent has little competition. Small companies who utilize independent consultants or who maintain in-house IT personnel gain when Progent passes on information about critical technology and tested methodologies to make their IT environments more robust, protected, and productive. Read more details about Progent's knowledge transfer services.

Contact Progent
In case your Brownsville, Texas company wants to contact Progent for IT outsourcing, consulting, or technical support, phone 800-993-9400 or refer to Contact Progent.

Fast Online Technical Support
For fast online assistance, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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    Progent makes use of the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent has a group of IT experts located in the Tampa area, and Progent can also provide online support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and veteran disaster recover planning experts. Progent can also assist you to plan and execute a migration to the Flexential facility by providing services like designing system configuration, specifying hardware, system setup and validation, debugging, setting up online network management, and training your IT support team.

  • 24-7 Microsoft Network Outsourcing Technology Cameron County Texas
  • Microsoft Technicians Microsoft Office 2000 Outsourcing Services
  • Microsoft Windows 2000 Troubleshooting Microsoft Windows 2000 Setup and Support
  • NetApp Disaster Recovery Consult MetroCluster Management Services
  • Network Consulting Macintosh OS X Network Consulting Macintosh OS X
  • Network Help Small Office Small Office Small Business IT Outsourcing Group

    • SQL Server Business Intelligence Computer Consultants
    Immediate Online Troubleshooting Microsoft SQL Server

    Progent's Microsoft certified professionals can offer small and medium size businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the speedy creation of advanced business applications that can give your company a competitive edge. SQL Server provides core support for XML and can query across the Internet and beyond the corporate firewall. In addition to offering consulting, maintenance and problem solving services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT network. Progent can also help you migrate from older versions of SQL Server to Microsoft SQL Server 2005.

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  • Solution Providers Windows Security Brownsville Texas
  • Online Support Services SQL Server 2019 Always On Availability Groups SQL Server 2019 SSRS On-site Technical Support
  • Online Technical Support Microsoft 365 Power BI Integration Microsoft 365 Management Support Services
  • Private Cloud Hosting Consultancy Open Now Small Business Private Clouds Professionals
  • ProSight DPS ECHO Backup and Recovery Services Network Consultants Open Now Services Offsite Managed Backup and Recovery Services
  • Professional Managed Backup Services Remote Data Protection Monitoring Professional
  • Professional QTS Sacramento Natomas Data Center Consultants QTS Sacramento Natomas Data Center
  • Progent Small Offices Small Business Network Consulting Services Progent Start-Up Businesses Networking Consultant
  • Project Server 2010 Consultants Setup and Support Project Server Time Reporting
  • RIM BlackBerry Exchange Network Consultant Online Troubleshooting BlackBerry Enterprise Server
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    • 24x7x365 Network Load Balancing IT Services
    CISSP Certified Expert Disaster Recovery Technology Consulting Services

    Progent's high availability system experts offer non-stop computing support, disaster recovery planning, network load balancing, high-availability interoffice connectivity, non-stop Internet connection design, 24x7 data center consulting, and other non-stop operations services to show your organization create a non-stop environment for mission-critical applications. Progent possesses the experience to design economical, 24x7 networks by utilizing the evolving library of Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco authorized consultants can help you design a fault tolerant mutli-site network with a fully mirrored Internet interface and intelligent system load balancing.

  • Remote Access Onsite Technical Support Cisco Virtual Private Network Help and Support
  • Remote Consulting Knowledge Transfer Top Information Transfer Remote Technical Support
  • Remote Monitoring and Reporting Online Support Services MOM 2007 Online Support
  • Remote Netwalker ransomware recovery Specialist 24-Hour Spora ransomware recovery Consult

    • After Hours MSP360 VM Backup Online Technical Support
    IT Services MSP360 VM Backup

    Progent can assist you to design, deploy and troubleshoot a backup/restore plan based on MSP360 technology. MSP360 enables file/folder or image-based backup/recovery for virtual machines and physical computers, works with all leading public clouds, and permits you to build a data protection solution with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup system to protect against data loss caused by user miscues, system glitches, malicious users, and malware assaults like ransomware.

  • Remote Support Services Microsoft Dynamics GP Dynamics GP Software Consulting
  • SCCM 2012 Central Administration Site Network Consultant Consulting Services Configuration Manager 2012
  • SQL 2008 On-site Technical Support Microsoft SQL 2008 Server Support and Integration
  • Security Protection Evaluation Security Consultancies Email Content Filtering
  • SentinelOne Ransomware Defense Services Ransomware Recovery Readiness Check Specialists
  • SharePoint 2010 IT Consulting Setup and Support SharePoint Excel Services
  • SharePoint Server 2003 Consulting Services SharePoint Portal Server Remote Technical Support

    • IT Consultants Small Business WAP361
    Small Business 300 Access Point Technical Support Services

    Progent's Cisco-certified Wi-Fi technology consultants can help you to configure, administer, and debug Cisco Small Business Wireless APs.

  • Shared Helpdesk On-site Support Help Desk Sharing Support Outsourcing
  • Small Business Network Specialists 24/7 Small Business Network Information Technology Consulting
  • Small Business Small Office Server Support Small Office Security Consultant

    • Wi-Fi RF Spectrum Analysis for Wi-Fi Engineer
    Technical Consultant Remote Wireless Site Survey

    Progent's Wi-Fi site survey services help you to plan, install and troubleshoot a Wi-Fi LAN adapted to your environment, offering you a WLAN that delivers the coverage, performance, density, security, and hand-off capability your company requires.

  • Small Business WAPs Support and Setup Small Business WAP571 Help and Support
  • Small Office Network Consultant Small Business Computer Outsourcing
  • Small Office Support Company Remote Microsoft Certified Partner Small Business Information Technology Outsourcing Firm

    • SQL Server 2019 and Amazon Marketplace Web Service Computer Consultants
    Microsoft SQL Server 2019 Remote Consulting

    Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide economical online and on-premises expertise, software development, and technical support services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud components into a cohesive intranet system.

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  • Specialists Network Infrastructure Monitoring Consulting Services Network Management Outsourcing for Small Businesses

    • IoT device patch management Consult
    Security patch management Consultant Services

    Progent's support services for patch management offer organizations of all sizes a flexible and cost-effective alternative for assessing, validating, scheduling, applying, and tracking software and firmware updates to your servers, endpoints scanners, network infrastructure appliances like switches and wireless APs, and Internet-of-Things devices such as alarms and robotics.

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  • Support Extended Support Desk Cost Savings Virtual Help Desk Costs Computer Consultants
  • Microsoft Computer Network Consulting Firm Brownsville, FX
  • Support and Help Firesight Cisco ASA Configuration Support and Integration
  • System Center 2016 Amazon AWS Integration IT Consultants Support Outsourcing System Center 2016 Migration
  • System Center Operations Manager Technical Consultant Specialists Microsoft System Center Operations Manager

    • Remote Support Services Extended Service Desk
    Top Extended Helpdesk On-site Support

    Progent's Shared Help Desk service makes it possible for your IT organization to share the load for Help Desk support transparently between your IT team and Progent's roster of certified desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.

  • Top Quality Remote Support Services 9800-40 wireless controller 24x7 9800 Series wireless controller Technical Support Services
  • Top Quality SCCM 2007 Migration Support and Integration SCCM 2007 Application Deployment Remote Technical Support
  • UNIX with Windows Support Windows and UNIX Specialists

    • FRx Reports Programming Company
    Custom .NET Programmer

    For custom program development, Progent can provide programming consultants to produce line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions products including Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to build company-specific eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent offers expertise in a broad array of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

  • Urgent Cisco 520 Secure Router Consult Cisco Voice over IP Consultant
  • Urgent Computer Consultant Outlook 2016 Information Technology Installation Service Microsoft 365 Migration
  • Urgent MOM 2000 Case Studies MOM 2000 Case Study
  • Urgent WatchGuard Firebox M4600 Firewall Consulting Services WatchGuard Firebox M4600 Firewall IT Services
  • VirtualPC for Apple Mac Consultant Microsoft Virtual PC for Mac On-site Technical Support
  • Windows Server 2012 R2 Failover Cluster Online Support Services Failover Clusters Windows Server 2012 R2 Consultants
  • Windows Server 2012R2 Server Manager Professionals MCSE Expert Certified Windows Server 2012 R2 upgrade Consultants
  • Windows Server 2016 Hybrid Configuration Technical Consultant Windows Server 2016 Software Load Balancing Integration
  • Windows and Solaris Specialist UNIX, Windows Technology Professional
  • macOS and Cisco ASA Firewalls Consulting Services Mac Security Technology Consulting Services
  • network infrastructure documentation management Consulting Services Consultant certificate expiration management
  • ransomware preparedness audit Consulting Services 24-7 ransomware protection evaluation Consulting
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