Brownsville, TX Remote Help from Certified Computer Network Service Experts
Progent's computer technical support services can provide your Brownsville, TX business affordable and consistent support from Microsoft and Cisco certified consulting professionals. By providing IT consulting help when you need it, providing advanced expertise for key applications, offering value-added support such as 24x7 server monitoring, and charging only for support you receive, Progent offers your Brownsville, Texas business an economical alternative for maximizing the productivity and profitability of small-scale business networks. If you maintain an onsite datacenter, connect to cloud infrastructure, or manage a hybrid cloud-and-local solution, Progent is the intelligent choice for businesses and local governments to create and support a robust and safe information system and to have fast availability of the experienced support ordinarily restricted to enterprises who are able to set up a large internal IT staff.

For larger businesses, Progent can provide co-sourcing and project management services to supplement the subject matter expertise of your internal IT service staff. Co-sourcing can cut costs and minimize technical risks for major IT initiatives such as software design and development, business continuity preparedness, network security evaluations, merging datacenters, or technology migrations and upgrades.

Progent can in addition provide the services of accredited experts to assist your company to plan and implement your cloud strategy.

Key Practice Areas Supported by Progent for Office Networks in Brownsville, Texas
Progent offers the services of accredited consultants for all aspects of information technology deployed in small companies and local governments. Technologies supported by Progent include:

Service Delivery Alternatives Available for Brownsville, Texas Companies
Progent offers a selection of options for providing small and midsize companies and local governments with cost-effective IT services for technical support, consulting, hosting, and IT management outsourcing. Progent's model for providing network support is based on the Call Center operational structure familiar to big IT support organizations. Progent's Helpdesk Support Mechanism promotes rapid response, comprehensive service documentation, reliable follow-up, and tight expense monitoring across an array of IT service delivery alternatives that include remote repairs, on-premises help, top-level consulting, plus server hosting.

  • Remote Service
    Progent’s Technical Response Center (TRC) provides urgent and scheduled remote service for Windows, Linux, Apple Mac, and Cisco-based systems in the United States and worldwide. Progent's seasoned service professionals can help customers to troubleshoot and repair hardware and software problems without the expense or delay of on-premises service calls. The experience of Progent's network engineers makes it possible to resolve most IT issues quickly. For complex issues, Progent's depth of expertise allows the support team to escalate trouble tickets to advanced specialists. Progent offers a convenient, web-accessible registration process for new customers to accommodate emergency network problems and Progent charges by the minute with zero startup fees or time minimums, so you pay only for the support you receive. Experts available remotely include Cisco-premier CCIE network engineers, Microsoft-Certified MCSEs, and CISA-certified security engineers. Find out additional information about Progent's remote computer troubleshooting services.

  • Onsite Service
    Progent offers on-site computer support for registered customers in larger cities in the U.S. Progent's on-site service personnel can operate in tandem with Progent's online service engineers to give small and midsize companies the ideal combination: in-person service technicians when you need them plus the remote help of Progent's worldwide team of network consultants, security professionals, and business application developers. The response time for on-site support visits is typically under 24 hours. Progent requires no sign-up or retainer charge for becoming a Progent customer for on-premises support. Learn more concerning why to register for Progent's in-person computer support.

  • Phone Support
    Progent's Helpdesk Services are intended for small and midsize companies who require prompt and reliable support from a professional Contact Center with effective telephone assistance, remote troubleshooting tools, and sufficient technical strength for full problem escalation. Since smaller businesses typically are constrained by tight IT funds and can provide scant management attention for dealing with IT support, Progent's Helpdesk Outsourcing Services could be the most efficient option to ensure that small business computer systems are always productive. Learn more about Progent's Help Desk Call Center outsourcing services.

  • IT Consulting Services
    Progent offers small and midsize companies budget-friendly access to world-class IT professionals who can provide assistance with critical products and technologies such as
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server support, Cisco network design, company-wide network protection consulting, high availability network design, server virtualization solutions, plus integration, programming and support for business software such as accounting, ERP, management reporting, CRM, and office productivity suites. Progent can help with one-time projects including site relocations and major system upgrades, extended initiatives like business analytics application development and customization, database software programming and DBA support, and web development, continuing support including Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for network monitoring and system administration, or emergency response like data restoration and malware cleanup.

  • Application Hosting
    Progent offers hosting for critical applications such as Exchange Server and MS SQL in order to provide small and midsize businesses with higher levels of availability, security, and recoverability than is feasible with the class of internal data center that is achievable for most small businesses. Because Progent utilizes the same facilities that support the equipment of some of the world's largest information technology companies, Progent can eliminate the cost of creating and managing the infrastructure needed for enterprise-class environmental control, power failover, and uninterruptible Internet connectivity. For managed application servers, Progent can also ensure that upgrades and service packs stay updated, security and performance is constantly monitored, and systems and data files are regularly backed up and available for complete and rapid recovery. Learn more about Progent's hosting services for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers full hosting for all of a small company's production servers in an environment that not only delivers the top level of availability and expandability but that is also simple for customers to migrate to a different service provider or to bring in-house when your business situation warrants it. Progent's Private Cloud hosting service is built around mature virtual server technologies that permit small businesses with mixed networks to benefit dramatically on the expense of hardware, system support, and network administration while achieving enterprise-class reliability and an unparalleled level of vendor alternatives. Unlike conventional Software as a Service hosting models, Progent's Private Cloud Hosting covers all server-based applications in one centrally managed service, can support the multi- OS and loosely standardized environments typical of smaller businesses, and retains control of the software licenses in the customer's hands so that moving to a different virtualized host is quick, reliable, and affordable. This avoids becoming a prisoner of a single hosting service while still offering all the cost savings associated with SaaS hosting services.

  • Hybrid Cloud Migration Consulting Services
    Progent can provide advanced online support to help organizations of all sizes connect their IT infrastructure with popular public clouds including Azure and Amazon Web Services (AWS). Progent can assist you to design and administer cost-effective ecosystems that can include Windows and Linux systems and apps in both cloud-centric systems or in hybrid topologies that combine physical resources as well as public clouds. To assist you to incorporate public cloud services with networks, Progent can provide a variety of cloud integration services that include Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure planning and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of experience providing high-level consulting support remotely, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
Progent's Low-Cost Managed Services for Remote Network Management
Progent's affordable ProSight family of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis tools to guard endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely get by legacy signature-based anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a unified platform to manage the entire malware attack progression including blocking, identification, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection managed services offer affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge tools packaged within a single agent managed from a unified control. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP deployment that addresses your organization's unique needs and that allows you demonstrate compliance with legal and industry data protection standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent's consultants can also assist you to set up and test a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services offer small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates and monitors your backup processes and allows fast restoration of vital data, applications and virtual machines that have become unavailable or corrupted as a result of hardware failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, when needed, can help you to recover your critical data. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map, track, reconfigure and debug their networking hardware like routers, firewalls, and access points as well as servers, endpoints and other devices. Using state-of-the-art RMM technology, WAN Watch ensures that network diagrams are kept current, copies and manages the configuration of virtually all devices on your network, tracks performance, and generates alerts when potential issues are detected. By automating tedious network management activities, WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, finding devices that need critical software patches, or resolving performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of leading data security vendors to deliver centralized management and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your IT system running efficiently by tracking the state of vital computers that power your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT staff and your Progent engineering consultant so that any looming issues can be addressed before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved easily to an alternate hardware environment without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or warranties. By updating and managing your network documentation, you can save up to half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you’re making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to get an unbiased evaluation of the health of their information system. Powered by some of the top remote monitoring and management platforms available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a cleaner Active Directory (AD) environment. Both versions also include a year of advanced remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with government and industry security regulations, higher utilization of network assets, faster problem resolution, more dependable backup and recovery, and increased uptime. See more about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to evaluate your organization's ability either to block or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information about your existing antivirus tools and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective AV and backup/recovery environment that aligns with your company's needs. For details, visit The ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Smart Alternative for Brownsville, Texas Businesses
Progent's size, breadth and depth of technical skill, and experience with enterprise network consulting enable small companies to avoid the problems related to excessive reliance on small support firms or freelance engineers.

Working with Progent enables your business to:

  • Avoid Excessive Dependence on Individual Support Consultants
    For IT services, smaller companies sometimes depend excessively on individual consultants. Although freelance support engineers carry lower overhead than larger IT service organizations and can afford to charge apparently smaller fees, individuals are sometimes too overworked to react rapidly to urgent problems. If a freelance engineer is occupied with another client, sick, on travelling, or in training, the lack of replacement staff may force your company to wait for assistance during an emergency. The more your company expands, system downtime or difficulties with critical applications get more costly. The money you believed you were saving on an independent consultant can be eaten up fast due to lower productivity. Also, when freelance engineers encounter new technologies, the unavailability of a big consulting group to rely on for advice forces them to train on the job while your organization ends up footing the bill for their ongoing training.

  • Gain Access to Experts in Complex Information Technology Solutions
    The majority of small service organizations or independent consultants specializing in small business network support may excel at providing connect-the-dots fixes but don't have the seasoning to work cost-effectively with complicated IT configurations with mixed platforms, numerous offices, VoIP systems, mobile clients, interconnected financial and operational software, eCommerce, and specialized business software. Progent's experience with worldwide enterprises and Progent's large group of experts can be valuable to your business because big-company networks are characteristically complex, integration issues demand in-depth knowledge in many technical areas, and reaching an acceptable degree of robustness, reliability, and protection requires industry-proven best practices.

  • Create a Solid Foundation for Seamless Growth
    Small businesses often begin with a network cobbled together on a tight budget. Lacking a proper basis, a series of improvised fixes commonly get thrown onto of a marginal structure. As a business grows, reliability and expandability issues can undermine the productivity of the organization. These networks require proper evaluation, intelligent business analysis, and in-depth experience to upgrade to a network infrastructure that will act as the solid foundation to meet current business requirements and ease downstream growth.

  • Team with Solution Consultants, Not Product Resellers
    Smaller companies need direction and education to work through an ever more complex array of technology options offered for accelerating business growth and improving efficiency. They do not need a network engineer or service firm that attempts to sell them products. Progent avoids conflicted motives by not reselling any products. Progent offers consulting and services only. This permits Progent to align consulting services with the real interests of clients. Mixing IT consulting and product reselling can result in a situation where the proposed solution is built around a predetermined technology rather than being driven by the actual requirements of a customer.

Get in Touch with Progent
In case your Brownsville, Texas business needs to get in touch with Progent for network outsourcing, consulting, or tech support services, call 800-993-9400 or refer to Contact Progent.

Fast Online Technical Assistance
For immediate online technical support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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Progent's webinars provide small companies the affordability, simplicity, and versatility of virtual learning and the proven pedagogic techniques of experienced teachers who use advanced collaboration software to reproduce real-time, interactive classrooms. Progent offers remote education for popular desktop applications including components of Microsoft Office such as Excel, Word, PowerPoint, and Visio: Dynamics accounting and reporting software including MS Dynamics GP (Great Plains); plus other leading desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.

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Progent can supply small companies with an IT management professional who can act as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you integrate appropriate IT products to enhance business operations so they align more closely with your corporate objectives. Your business can develop and install a well conceived IT plan without incurring the expense of a full-time Chief Information Officer.

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Progent’s Microsoft certified experts offer a range of support services for Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is an accounting and ERP platform based, like all Microsoft financial tools, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP offers an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and integrate, and with its modular design you can purchase only the capability you currently need, with the option to expand clients and enlarge functionality when necessary. Progent’s Microsoft Dynamics GP support engineers can help you install, customize and administer the latest release of Microsoft Dynamics GP or upgrade smoothly from an earlier edition.

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Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can expand their reach, reduce their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.

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Antivirus Reseller
Postini Support and Setup

Email Guard from Postini provides continually upgraded spam and virus filtering, content filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and support specialist. If your business is too small to purchase for a regular Postini license, you can still have access to Postini’s Perimeter Manager technology via Progent’s E-Mail Guard antispam and antivirus aggregation offering. Progent’s certified email protection professionals can show you how to create an email protection strategy that includes spam filtering and antivirus products and processes.

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Windows Server 2012 Cloud Specialist
Windows Server 2012 Cloud Technology Professional

Progent's certified consultants can help you to evaluate the advantages of Windows Server 2012 R2 for your company, create pilot systems and migration plans, tune your network infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, train your IT management team, develop a corporate-wide security strategy, streamline IT management, assist with application development, and build and test a DR/BC plan.

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Professionals for Microsoft LCS Server 2007
Microsoft Expert Live Communications Server 2007 Engineers

MS Communications Server provides Instant Messaging and presence as part of an extensible, enterprise-grade package featuring enhanced security, transparent compatibility with other Microsoft software, an extendable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your enterprise can realize lower costs and improved business efficiencies, increased individual productivity, and better IP security with this simple-to-administer, fault-tolerant IM platform. Effective deployments of Microsoft Office Communications Server call for extensive planning and thought prior to roll out. Progent's Microsoft-certified professionals can deliver the expertise necessary to realize all the advantages of Microsoft Office Communications Server throughout your whole organization.

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macOS Penetration Testing Specialist
OS X Penetration Testing IT Consultant

Progent's certified security consultants can help you safeguard your Apple Mac network through expert services such as performing security tests, recovery from virus and denial of service penetrations, setting up firewalls, integrating secure off-site and mobile connectivity, installing automated programs for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy appropriate for the specific objectives of your business information system.

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Consultants for Windows Server 2003
Windows Server 2003 Professional

The service background of Progent's certified Windows Server consultants, with an average of over 10 years of work in Microsoft integration, ensures you success in selecting the version and set up of Windows 2003 Server that aligns best with your company's goals. Progent can also help you with planning, installing, administering and troubleshooting sophisticated information technology solutions based on Windows Server, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.

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Email Mobile Access Integration Company
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Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and unified telecommunications/email solutions for businesses. Progent offers affordable Microsoft Exchange Server support services to strengthen email security and virus defense, achieve high availability email, and implement remote and mobile email access. Progent’s Microsoft Exchange consulting and support offerings can aid you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.

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Specialist for Remote Wireless Site Survey
Remote Wireless Site Survey Network Consultant

Progent’s Wireless Site Survey assists you to plan and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network adapted to your facilities, offering you a WLAN that has the reception, speed, capacity, QoS, data protection, and roaming ability your business needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive on-premises service.

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For assistance writing, improving, or troubleshooting applications for Microsoft Windows, Linux, or for the Web, Progent’s expert team of program developers, database architects, and project managers can make sure you get the project done on schedule and within budget. Progent's seasoned application developers can provide affordable and expert online help for jobs as small as creating Vidual Basic macros for Excel or as large as rolling out mission-critical database applications built on Microsoft SQL Server or MySQL.

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Apple iCloud Troubleshooting

Progent's consultants offer Mac users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and email help, security services, and custom education. Progent can assist clients to upgrade to macOS from OS X or earlier editions of Apple OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent can also help your business with iPhone support and iPad synchronization, or moving to Apple's iCloud services. For business networks based solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, integrating and maintaining a network infrastructure that is reliable, secure, efficient and able to achieve your organization's business goals.

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SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the rapid development of a new generation of enterprise-class programs that can give your company a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the ability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET platform.

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Progent’s Technical Response Center provides affordable national extended hours remote help for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts provide extended hours telephone support and online direct network access to isolate and resolve technical problems quickly and economically.

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Sun Solaris Remote Consulting Services
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Progent provides nationwide online phone support and consulting services for businesses that run UNIX, Linux, or Sun Solaris networks or whose information systems feature a combination of UNIX/Linux and Microsoft Windows technology. Remote technical support offers maximum leverage for your IT dollar by protecting user productivity and limiting the hours charged for computer repair services. Advanced online access technology and skilled service specialists and consultants allow Progent to solve the majority of network issues without wasting time and expense by traveling to your location. In most of cases your IT problems can be dealt with over the phone or through a mix of telephone help and online network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP and ISSAP premier security specialists to help you with the most challenging network issues.

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IT Consultants for Mac Security Audits
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Progent's CISM-certified security staff can help you protect your Mac environment through expert support offerings such as performing security audits, clean up after virus and worm penetrations, configuring firewalls, integrating safe remote and mobile connectivity, deploying automated programs for defense against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy adapted for the specific objectives of your business network.

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Proxim Wireless Case Studies
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Progent provided a wireless networking environment that allowed a school to improve efficiency and avoid the ongoing costs of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is designed for connecting separate sites up to 2.5 miles apart and can reach even greater distances. This wireless solution offered improved performance and dependability than recourse to amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz spectrum it provided protection against local interference.

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SCDPM 2012 Cloud Backup Remote Consulting
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Progent's Microsoft-certified consultants offer online or onsite support to assist organizations of any size to plan, deploy, manage, and troubleshoot a backup system built around System Center 2012 Data Protection Manager. Progent can assist you to upgrade from earlier versions of SCDPM or from another backup system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent offers occasional help for resolving particularly stubborn problems, or full project management services. Progent's consultants can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.

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If your organization does not need emergency online help but expects to need technical services with your information system soon, you can conserve time and expenses and ensure that the right expertise will be ready when you want it by contacting a Progent sales agent and signing up as a client. For details, call 800-993-9400 or send email to information@progent.com.

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Expert Microsoft Certified Microsoft Operations Manager 2000 Support
Operations Manager Professional

Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progent’s Microsoft and Cisco Certified IT consulting experts. With Progent's economically priced IT service packages, small and midsize businesses can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to offer small business information systems enterprise-class reliability, protection, and performance.

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Cisco Firewall Technical Consulting
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Progent's CCIE-certified network infrastructure experts have extensive experience helping Internet Service Providers to design, implement, manage, optimize, and troubleshoot high-availability, extensible network solutions appropriate for shared public networks.

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Network Consulting for Navision
 Microsoft Dynamics NAV Support and Help

Progent can provide you with programmers who can modify your Microsoft Dynamics ERP, MRP, and financial system applications to match your specific company requirements. Progent’s Microsoft consultants offer expertise in Microsoft AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce consulting support for secure, company-wide resource sharing plus integration with Customer Relationship Management applications.

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Support Services for Jabber and Expressway for Mobile and Remote Access
Jabber and Microsoft Office Integration

Progent's Cisco Jabber consultants can provide online or onsite support to assist organizations of any size to design, implement, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers in-depth support for all the products, technologies and services that go into building a cohesive Cisco Jabber solution such as Cisco network appliances and management software, Microsoft Office 365 applications, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other pieces of a modern collaboration ecosystem.

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Office 365 OneNote Integration Setup and Support
Consulting Services for Office 365 Management

Office 365 is Microsoft's growing family of productivity programs and cloud-hosted services available on a subscription basis. Office 365 apps and cloud services are offered in an array of product bundles intended for markets ranging from students and households to enterprises. Progent can provide fast and easy online access to consultants with expertise in Microsoft, Mac, iOS, and Android technology. Progent can help your business to evaluate the many subscription options available with Office 365 and integrate your network with Office 365 so you realize top business value. Progent supports cross-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also help your business to build and maintain hybrid solutions that transparently combine on-premises and cloud resources.

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Stealth Penetration Testing Security Firms
Security Penetration Testing Technical Support Services

Stealth penetration checking is a key part of any comprehensive IT system security strategy. Progent’s security experts can perform extensive intrusion tests without the knowledge of your organization's in-house network support resources. Unannounced penetration testing shows whether current security defense systems such as intrusion detection warnings and event log monitoring are properly configured and actively observed.

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Cisco DistributedDirector Information Technology Consulting
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Progent provides fault tolerant load balancing support covering network load balancing, load balanced program, LAN/WAN infrastructure routing, and content dispatching technology such as Cisco Content Engine. fault tolerant load balancing vendors for which Progent can provide consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.

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Microsoft SharePoint Remote Troubleshooting Consulting Services for Microsoft SharePoint Server 2013
Colocation Computer Consulting
Office Move Consulting

For enterprises with branch offices in or any region covered by Progent's engineers, Progent's Microsoft-Premier network support professionals and certified Cisco network consultants offer a range of network consulting services such as project planning, SOX compliance, office relocations, corporate security, network design, local or phone-based emergency support, and technical support for co-location hosting environments. A Progent network architect can help you design a multi-office information system that makes efficient use of colocation facilities and Internet data centers. Progent’s Microsoft Certified consultants can help large corporations design, integrate and support major rollouts of updated releases of Microsoft products such as Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent’s CCIE and CCNP experts can assist you to configure Cisco technology for connection solutions that incorporate simple, high-performance, integrated, and remote networking.

Microsoft WSUS Network Consultant MCSE Expert Certified Desktop Change and Update Tech Support
Microsoft Windows 10 ADK Consultants Windows 10 Business Store Portal Integration
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Microsoft Windows Server Failover Cluster Remote Support Services Technical Support Services for Cluster Server Windows 2012 R2
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domain management Consultant Services
 ProSight client credential management Consultants

ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can save up to half of the time spent searching for critical information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you’re making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it.

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Aironet 802.11ax Wireless Configuration
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Progent's certified wireless networking consulting experts can help businesses of all sizes to design, implement, manage and repair Cisco Aironet wireless access point environments to achieve the throughput, range, capacity, scale, security and manageability needed for transparent access between Wi-Fi and wired networks. Progent offers efficient online and on-premises support for both end-of-life and new-generation 802.11ac Aironet access points and Progent can assist you design and manage deployments of indoor and outdoor Aironet Wi-Fi access points.

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Progent's Experts Team provides support in important fields including Macintosh networking and programs; Consulting for Linux, UNIX-based, and Sun systems; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and vertical application help; CIO, management information analyst, and project logistics outsourcing; Custom program design and deployment; Web, electronic business, EDI, and customer portal design and integration; SQL support and performance consulting; Business information consulting; and Telecom systems support.

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Technical Consultant for Apple Mac and Windows
Web Apps for Mac Technology Consulting Services

Microsoft Office for Mac allows Mac users to run the industry's most popular office productivity applications. Progent's Apple-certified Macintosh experts can show you how to set up Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows platforms so that Macintosh users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Microsoft Windows. Progent's engineers have experience with both Mac and Windows technology and can support environments that mix Mac with Windows computers with complete resource sharing, or networks which intentionally limit collaboration between Mac and Windows systems.

Network Support for Beverly Hills On-site Technical Support for Beverly Hills, CA
ProSight Email Guard Outbound Email Encryption Specialists
ProSight Email Guard Spam and Virus Filtering Service Consulting

Progent's ProSight Email Guard uses the technology of leading data security companies to provide centralized management and comprehensive protection for your inbound and outbound email. The hybrid structure of ProSight Email Guard combines a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a further level of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.

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SQL Server 2012 xVelocity Consultant
SQL Server 2012 Computer Consulting

Progent can provide the expertise of certified engineers and experienced database application developers, DBAs, project managers, Cisco-certified network architects, business continuity specialists, and certified data security consultants to help you to assess the potential benefits of Microsoft SQL Server 2012 for your business, set up test environments at your site or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and define an efficient and secure network infrastructure that helps you realize the full business benefit of SQL Server 2012.

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ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that uses advanced remote monitoring and management techniques to help keep your network operating at peak levels by checking the health of critical assets that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so any potential problems can be addressed before they have a chance to impact productivity.

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Online Support in Brownsville Harlingen Whitepaper for IT Outsourcing and Co-sourcing
Dynamics GP Great Plains Software Online Consulting
Remote Technical Support for Dynamics GP Software

Dynamics GP/Great Plains 2010 financial software is a comprehensive business management platform that unifies data and processes throughout your business, communicates easily with other applications, and connects employees, clients and vendors unrestricted by time or location. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can help you install and maintain a robust, protected computer and network infrastructure to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your company exploit the full potential of Microsoft Dynamics GP/Great Plains 2010.

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Consulting for Virtualization

Server growth wreaks havoc on network budgets and management resources. Server consolidation through a virtual architecture offers lower total cost of ownership of hardware and faster ROI, more efficient use of physical computers, streamlined operations, increased system uptime, and easier management. Typical uses for virtual machines are hardware consolidation, economical hosts for line-of-business legacy applications based on obsolete operating systems, and affordable isolation of program development or evaluation systems from production systems.

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ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by checking the state of critical devices that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so any looming problems can be addressed before they can disrupt productivity.

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Progent can assist your organization to deploy Cisco's infrastructure technology to build a robust basis for your local, private cloud, or hybrid data center and streamline operations in key areas such as hardware utilization, security and compliance, manageability, availability, and recoverability.

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Progent's Microsoft-certified consultants can provide online or onsite expertise to assist companies of all sizes to design, deploy, manage, and troubleshoot a backup/restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from earlier releases of SCDPM or from another backup system, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent can provide as-needed support for fixing particularly challenging issues, or full project management services. Progent's consultants can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery plan.

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Progent offers the expertise of certified consultants and experienced database application developers, database administrators, project management experts, network infrastructure engineers, disaster recovery planning specialists, and data security professionals to assist you to assess the likely benefits of Microsoft SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's test lab, design and execute out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and define a cost-effective and secure IT infrastructure that helps you realize the full business benefit of SQL Server 2012.

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JAVA Development Company
VBA Reports

If you want to update your corporate web site, create internal webs for applications such as human resources or worker training, design a high-impact web presence for a new business, or write enterprise-class, data-driven custom web applications, Progent can provide talented and proven web developers. Progent's consultants can also help you build and maintain a secure, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to support your web solutions.

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Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver centralized management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further level of analysis for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your corporate firewall.

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Software Consulting for Small Business

Progent is a leader in cost-effectively delivering enterprise-class network help to small businesses. Progent's success in addressing the network service needs of the chronically underserviced small business sector is the cumulative result of major technical and process innovations that have removed a great deal of the traditional expenses out of administering IT support, injected unprecedented professional expertise into the support mechanism, and significantly streamlined the repair process.

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GIAC was established in 1999 to validate the knowledge of computer security experts. GIAC certifications are acknowledged by businesses and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide help with any of the security services covered within GIAC accreditation including evaluating infrastructure vulnerability, security incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.

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Progent's consultants have supported Dynamics GP and Great Plains software for nearly 20 years and Progent has delivered integration, customization, education, and troubleshooting since the platform's original release. Progent can provide top-tier support for updating out of date Dynamics GP ERP systems. Progent can assist you to plan, pilot, and carry out a cost-effective migration from a a legacy release to the latest version of Microsoft Dynamics GP.

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Progent's certified ISA Server consultants have long experience developing ISA Server-based security installations for IT networks with multiple offices, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can assist your small business in designing and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your network protection requirements without overly restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, developing cost-effective system upgrade methodologies, evaluating and tuning performance, planning or verifying business continuity solutions, mitigating compatibility issues, and establishing training systems for new technologies. For Progent customers who lack adequate internal resources to configure effective test environments, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping vital IT projects on schedule.

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ISA 2004 Firewall Support

Progent's Microsoft-certified Forefront TMG and ISA Server 2006 experts can assist you to design, install, and manage a configuration of Forefront Threat Management Server or ISA Server 2006 on your network that delivers the firewall security, speed and manageability that your business needs.

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Microsoft Windows 2000 Support and Integration

Progent's Microsoft-certified Windows 2000 Server consultants can provide computer support and IT consulting services for the entire family of .NET Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Microsoft Windows 2000 Server integration, update, and support offerings include network design, deployment, documentation, local and remote technical support, Help Desk outsourcing, expert security consulting, full service outsourcing, and cost-effective co-sourcing.

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Progent can help your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller solutions.

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Progent's Cisco Meraki wireless AP consultants provide remote and onsite support to help businesses of any size to plan, install, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist you to set up and manage Cisco's Meraki-based wireless infrastructure for environments that can range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products including Catalyst and Nexus switches, routers and firewalls to create a cohesive network infrastructure that provides the same access, responsiveness, security, ease of management and availability for wired and Wi-Fi users irrespective of their mobility or device.

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Progent can help businesses of all sizes to follow leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; plan, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist you to upgrade from an older edition of SCVMM or from another virtualization management system, and Progent can assist you to enhance and repair your existing SCVMM ecosystem to make sure you get the highest possible return on investment.

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Meraki CMX Support and Integration
Consultants for Meraki MR34 Access Point

Progent's Cisco Meraki Wi-Fi AP experts provide online and on-premises support services to assist organizations of any size to design, install, maintain, upgrade or debug Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to set up and support Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products such as Catalyst and Nexus switches, routers and firewalls to build a cohesive ecosystem that provides identical connectivity, performance, security compliance, manageability and uptime for wired and Wi-Fi clients irrespective of their mobility or device.

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Progent's Microsoft-certified consultants offer affordable remote and onsite consulting expertise, software development, and troubleshooting support for organizations of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.

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If you need help writing, improving, or troubleshooting applications for Microsoft Windows, Linux, or for the Web, Progent’s team of program developers, relational database architects, and software project managers can make sure you get the job done on schedule and within your budget. Progent's seasoned software developers offer affordable and expert remote consulting for jobs as small as creating VBA macros for Excel or as challenging as developing mission-critical RDBMS applications built on Microsoft SQL Server or Oracle.

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Risk Response Consultants

Progent's disaster recovery planning and business continuity professionals can show you how to design a disaster recovery strategy in case of an IT network disaster. Progent can help you create a complete disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified professionals can also help you create an affordable, high-availability network architecture that takes into account reliability issues involving a broad array of infrastructure technologies and processes.

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IT Services for Altaro VM Backup and vSphere
Altaro VM Backup with Exchange Online Consulting

Altaro VM Backup provides small organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud environments and also supports cost-effective backup to Microsoft Azure storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for reducing your exposure to data loss, advanced encryption, item-level restore capability for individual files and emails, support for Windows Server CSV and for vCenter for handling larger deployments, and support for Microsoft Volume Shadow Copy Service to back up online VMs with zero downtime. Progent is an Altaro partner and can provide a wide range of consulting services to assist you to plan, deploy, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.

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Les Kent has a 35-year history of effective network integration, corporate management, marketing, and operations. He has shown a talent for creating elegant IT solutions during his time as as a network designer, application developer, project manager, deployment consultant, and troubleshooter for small companies, start-ups, and major corporations.

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Progent provides support services for WatchGuard Firewall security appliances such as the WatchGuard XTM and Firebox lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and maintain a WatchGuard Firewall/VPN security product that aligns with your network security strategy and meets your computer budget. Progent can also assist you to integrate WatchGuard Firewall/VPN and WatchGuard SSL VPN devices with security products from other vendors and provide a convenient source for technical help, training, and security expertise.

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Windows 10 OneDrive Support Services
Microsoft Windows 10 Evaluation Computer Consulting

Progent's Microsoft-certified consultants can assist businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 provided by Progent include ROI analysis, project coordination, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile management, teleworker connectivity, data and identity security, streamlined provisioning and management, infrastructure optimization, Wi-Fi support, business continuity planning, custom training for IT support personnel and end users, and post-migration technical help.

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ASA 5520 Firewall Technical Support Services
Cisco ASA 5500 Firewall Support Outsourcing

Progent's CCIE-certified networking experts can assist your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.

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Hosting On-site Support
Colocation Support Outsourcing

Progent’s data center support services are intended for companies with hardware located at Internet Data Centers or data center colo hosting sites and requiring timely on-premises service at the colo facility as well as off-site support from Microsoft and Cisco Premier Certified experts. Progent provides a full range of Internet Data Centers and data center and colocation consulting services such as system architecture analysis, Windows and UNIX server installation and maintenance, troubleshooting for server and telecommunications networking, design and deployment of non-stop configurations, defining and deploying layered security defenses, firewall integration and support, configuring load balancing solutions, and planning high-availability server clustering configurations.

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Progent has more than a decade of background deploying, and supporting the key platforms that make up System Center and can help you to design, configure, support, and fix your Microsoft System Center ecosystem to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent's consultants can help your organization to upgrade to the latest edition of System Center from a previous one or from a third-party IT management platform to provide the advantages of best-in-class provisioning, automation, security, plus infrastructure and critical application performance monitoring.

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Microsoft SBS Premium Add-on Support Outsourcing
Microsoft SBS 2011 IT Services

Microsoft Small Business Server is a low-cost collection of server products that provides the foundation for a feature-rich but easy-to-manage information. The technical demands of the Microsoft .NET products included with Microsoft Small Business Server 2011 requires a computer support expert with hands-on background designing and integrating seamless, end-to-end business technology solutions. Progent's SBS Server consultants have an average of more than a decade of experience integrating computer systems founded on Microsoft products. This background ensures you results in installing, administering, and troubleshooting IT environments that incorporate the Microsoft Small Business Server suite of servers and productivity software.

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Microsoft SQL Server 2008 IT Consulting
Microsoft SQL Server 2000 Consultants

Progent’s Microsoft certified professionals can provide small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the rapid development of enterprise-class business applications that can give your company a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the firewall. In addition to offering expertise, maintenance and troubleshooting services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information system. Progent can also help you upgrade from older editions of SQL Server to Microsoft SQL Server 2005.

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Computer Security Vulnerability Evaluation Services
Information Risk Evaluation Consultants

Progent has created special security packages intended to deliver larger corporations an objective and thorough network security assessment from a team of certified security consultants. All Progent's network security assessment bundles incorporate a suite of procedures including automated scans from inside and from outside the company security perimeter, professional interpretation of results by accredited security engineers, production of a paper documenting the results, plus an interactive high-level executive outbrief and a detailed live review for internal network engineers.

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Mac and Exchange Specialists
Mac unified messaging Technology Consulting

Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft certified experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Mac users can work closely with teammates who run Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can coexist, allowing Mac users to get and transmit email, search the GAL, import addresses, synchronize calendars, and alert people to meetings with your Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web connectivity are enabled. Progent also offers customized onsite Entourage education.

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Exchange Server 2003 Online Consulting
Exchange 2003 Support and Integration

Progent's Microsoft-certified engineers offer technical help and network consulting services for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's migration, integration, administration, and troubleshooting expertise for Exchange Server include system design, deployment, documentation, onsite and remote troubleshooting, Help Desk outsourcing, certified security evaluation, and full-service IT outsourcing.

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Our compensation model is built on revenue sharing, so just like working as an independent contractor, your earnings are entirely tied to your work effort. Some of our support staff focus on lifestyle issues and choose to work at a more relaxed pace, using our flexible calendar to pursue individual enthusiasms like mountain biking, motorcycle racing, snow boarding, surfing, travel, or spending free time with relatives and friends. Others use the chance to earn major dollars through lots of effort and extended hours. Progent fully encourages both sides of the spectrum plus any point in the middle.

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Unified CM and Microsoft Office Online Support
Expressway IT Consultant

Cisco Unified Communications Manager (CUCM), formerly branded CallManager, operates as the heart of Cisco's communications and collaboration solution. Unified Communications Manager and Cisco Unified CM Express (CME) offer a borderless IP-PBX by integrating with unified messaging apps such as Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's Cisco-certified consultants can deliver effective and affordable online and onsite expertise to assist businesses of all sizes to create and administer Unified CM environments by providing Unified Communications Manager configuration and troubleshooting services that deliver optimum business value. Progent can help with any facet of CUCM configuration and debugging in areas such as integrating VoIP phones and Video phones, designing dial plans, setting up SIP connections and PSTN support, installing Cisco ISR routers with CUBE support, creating Cisco UCS server clustering solutions for high availability, performance tuning, and integration with Exchange Server and Skype for Business.

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Progent offers national urgent technical support and troubleshooting services for businesses that run UNIX or Linux networks or whose information systems include a mix of UNIX and Microsoft Windows products. Remote network consulting offers optimum return for your information technology budget by preserving client efficiency and shortening the time billed for computer analysis and repair. Sophisticated remote support utilities and skilled service specialists and consultants allow Progent to handle the majority of IT issues without wasting time and expense by traveling to your site. In the vast majority of situations your IT issues can be remediated over the phone or via a combination of telephone support and remote network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM certified security professionals to assist with the most challenging network issues.

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Ubiquiti WiFi access point Consult
Ubiquiti switch Consulting Services

Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi appliances running across multiple sites with any number of APs can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent can provide the expertise of veteran Wi-Fi consultants who can help you to assess the benefits of Ubiquiti’s UniFi technology for your environment and help you to design, install, administer, and troubleshoot your UniFi solution.

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Private Cloud Virtual Datacenter Hosting Consultant
Engineers for ProSight VM Hosting

Progent's ProSight Virtual Hosting combines proven virtualization technology, a state-of-the-art data center, and the technical services of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a complete information technology outsourcing solution that improves network dependability and security, eliminates management distraction, and saves money. With Progent's Private Cloud Hosting, a smaller business can have each of its operating system platforms and critical application servers hosted in a secure and reliable data center on a fast, high-availability virtual machine set up and maintained by Progent's network service experts.

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Progent can provide the cost-effective support of remote Internet connectivity experts to assist your organization to assess or enhance your ISP services so your Internet connectivity solution aligns with your business requirements. Services available from Progent's engineers include evaluation of your current bandwidth use, vendor and service plan comparison and selection, network provisioning, and managing a seamless switchover to a different ISP and/or service arrangement. Network provisioning can include enhancing current routers and switches and configuring additional ones, setting up firewalls, and upgrading dependable Border Gateway Protocol configurations.

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