Consulting Support Services for BlackBerry Technology
BlackBerry wireless smartphones were at one time among the most successful solutions for achieving anytime-anywhere connectivity to email, calendars, web programs, and other vital business information. Progent can provide Buffalo, New York companies the services of BlackBerry-certified experts who can help organizations to maintain existing BlackBerry deployments or migrate smoothly to a more popular smartphone solution.
As the complexity of small business IT technology has increased, and as the demand for world-class security, reliability, and recoverability has become the norm for organizations of any size, effective integration and support of RIM BlackBerry technology has become increasingly challenging. To deal with issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations often turn to external support firms who offer expertise in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the necessity for an in-house BlackBerry solutions expert and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient online support capabilities, provides small businesses an affordable solution for incorporating BlackBerry products seamlessly into their business information network.
Progent's experts can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to enable you to monitor and control BlackBerry devices throughout your business, define security policies that make sense for your company, develop custom wireless applications, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered rapidly and safely.
Technical Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies administration and maintenance of RIM BlackBerry devices, offering a single solution for controlling key tasks like device installation, updates, and retirement while also offering a solid infrastructure for data protection and fault tolerance. BlackBerry BES Server supports seamless integration between Exchange, Groupwise, or Lotus Domino email servers and BlackBerry handsets and allows over-the-air synchronization.
BlackBerry Enterprise Server includes a wealth of data protection capabilities starting with advanced encryption of information sent between a BlackBerry wireless handset and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple DES. BlackBerry BES Server also permits excellent versatility in adjusting levels of security to meet the specific needs of your company's network. Progent's BlackBerry authorized engineers can assist your company to choose advanced security features and enable them remotely. Examples of these over-the-air configurable security features include:
- Disable a BlackBerry device
- Erase information from a lost device
- Lock out Bluetooth functionality
- Activate internal defenses against malicious attacks
BlackBerry BES Server also provides versatility in determining how to keep BlackBerry users from installing or running unsafe or prohibited programs. Progent can assist you to choose blocking processes like:
- Specify exactly what applications are permitted on the device
- Prevent external software from allocating persistent memory on the device
- Select which functions third-party applications can use on the BlackBerry device
- Restrict the types of connections external software running on the device can initialize
- Prevent all third-party applications from being installed or run on the BlackBerry smartphone
Expert BlackBerry Technical Support Available Online from Progent
Progent's certified BlackBerry engineers are accessible online to deliver prompt assistance to businesses in the Buffalo area or throughout the state of New York. Progent's seasoned remote technical support experts have helped businesses resolve network issues and cut support expenses in each state in the U.S. and built a substantial following of satisfied customers. (Refer to Progent's client testimonials.)
Progent offers remote assistance for a wide array of technologies associated with BlackBerry products such as wireless synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server, and improving mobile security. Important RIM BlackBerry certifications awarded to Progent's consulting experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry consultant offers expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and delete BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and support storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, implement push and pull access control lists, manage Exchange data flow, generate, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, install, test, repair, and produce documentation for a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and network requirements assessment, system design, deployment planning and execution, performance optimization, configuration of a high-availability architecture, information backup and business recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to design a mobile wireless system that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to support a BlackBerry BES Server, help you to decide which management approach and equipment match your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions concerning alternatives for software versions, processors and storage, network architecture, and application configuration.
To maximize system security, Progent's BlackBerry expert can assist you to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security engineers to run network-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry environment.
Contact Progent to Get Support from a RIM BlackBerry-Certified Specialist
If you wish to contact Progent about engineering assistance for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.