Mobile Solutions
Buffalo, New York IT Networks
BlackBerry Smartphone Consulting
Consulting Support Services for BlackBerry Environments
BlackBerry mobile smartphones were at one time one of the most successful solutions for achieving anytime-anywhere access to messaging, calendars, web applications, and other critical business information. Progent can provide Buffalo, New York businesses the services of BlackBerry-premier professionals who can help companies to maintain their BlackBerry deployments or migrate smoothly to a current smartphone solution.
As the complexity of small company IT technology has increased, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the norm for companies of all sizes, effective deployment and support of BlackBerry technology has become increasingly difficult. To address issues like security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and company databases, small organizations frequently resort to outside consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to plan, administer, and repair BlackBerry environments economically and efficiently, eliminating the necessity for an in-house BlackBerry solutions expert and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of experience, combined with Progent's proven remote service delivery capabilities, provides small companies an affordable solution for integrating RIM BlackBerry technology productively into their IT system.
Progent's experts can assist your business with SQL Server 2019 integration consulting, SQL Server 2016 migration consulting, and Exchange Server 2019 setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to help you track and control BlackBerry smartphones across your business, recommend security policies that are right for your business, develop custom wireless software, and make sure that your IT network architecture is properly designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered rapidly and safely.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
Integration Support Services for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for administering big groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated software enables Exchange, IBM Lotus Domino, or Novell GroupWise users to send and receive messages that are encrypted in wireless transit to provide maximum security. BlackBerry BES Server also simplifies a broad variety of crucial management tasks that span from BlackBerry configuration and upgrades to wireless security and high availability.
Progent's BlackBerry-certified consultants can assist you to use RIM BlackBerry Enterprise Server to perform basic tasks such as:
- Deploy and manage applications
- Plan smartphone, program, and IT policy updates
- Upgrade BlackBerry smartphone firmware wirelessly
- Control user and group configurations with BlackBerry's vast library of policies
Progent's BlackBerry-certified engineers can also help your company to utilize BlackBerry BES Server to perform key tasks not available with the entry-level BlackBerry BES Server Express. These tasks include:
- Set up and support BES Server's fault-tolerant architecture using VMware
- Deploy BlackBerry devices wirelessly
- Set specialized management roles
- Monitor and analyze the overall health of your BlackBerry solution
Progent's Online BlackBerry-premier Consulting Services is Quick and Economical
For businesses in Buffalo, New York who want quick and economical access to a certified RIM BlackBerry support expert, Progent delivers efficient remote help from a veteran network support staff who have delivered network solutions to organizations in each state in the United States. (See Progent's customer testimonials.)
Online support eliminates travel expense and lets engineers resolve technical issues quickly, allowing you to minimize lost productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and offer expert support in areas such as resolving synchronization issues, setting up BlackBerry Enterprise Server (BES), and creating a secure, fault-tolerant network infrastructure for RIM BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform basic support functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, changing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned experts can also assist your business to resolve a wide range of problems concerning synchronization, device recognition, messaging reconciliation, web browsing, wireless connectivity, IM, PC application configuration, and Desktop Redirector.
As a top innovator in delivering nationwide online consulting services for small company networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile support expenses at a minimum and, by dealing with issues promptly, improves the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures including troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone users, activating passwords, implementing wireless software installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also help you to use management software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can explain the role of operational policies in the BlackBerry BES system and assist you to select and install appropriate security options.
Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry consultant has support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to add and delete BlackBerry device users on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and support storage groups, configure permissions, install the MDS and Instant Messaging, implement access control lists, control Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry consultant can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent for Assistance from a RIM BlackBerry-Qualified Professional
To contact Progent about professional help for BlackBerry wireless solutions, phone
An index of content::
MRTG for Linux Professionals
Linux Network Monitoring, Nagios and MRTG Consultant
Network monitoring ordinarily entails tracking a system's resource utilization to help identify data traffic bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that work under Linux or UNIX and can be used to monitor multi-OS networks where Linux and Windows coexist. Progent's system integration engineers can help you use both these programs to optimize and troubleshoot your network. Progent's Linux support professionals provide small businesses and programmers help with managing and servicing UNIX/Linux and Solaris networks that work with Windows-based technology.
Visual Basic Designer
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For custom application development, Progent can supply programming consultants to write business applications in areas such as eCommerce, web development, Microsoft Dynamics packages including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Internet Information Services to build company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent offers experts in a broad range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Integration Support Work from Home Helpdesk
Support At Home Workforce Helpdesk Services
Progent offers small and mid-size companies supplemental or fully outsourced Help Desk support services for offsite workers.
Microsoft Windows 2003 On-site Support
Windows 2003 Server Support Outsourcing
The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 10 years of support in Microsoft technology, assures you success in identifying the edition and configuration of Windows 2003 Server that matches most closely with your company's strategy. Progent can also help you with planning, deploying, administering and supporting powerful IT applications powered by Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 Server or Windows NT.
Top Quality OS X Troubleshooting Consultancy
Consultant Services OS X Troubleshooting
Progent provides national remote technical support and troubleshooting services for companies that operate Apple Mac OS X networks or whose IT systems include a combination of Apple macOS and Mac OS X with Microsoft products. Progent's consultants can provide Mac clients a range of services such as desktop assistance, upgrading to the current edition of Mac OS X from legacy versions of Mac, plus expertise with Apple macOS and OS X application software. Progent can also help your business with iPhone and Apple iPad integration and management, or migrating to Apple's iCloud services. Online IT help offers maximum leverage for your information technology dollar by preserving client efficiency and limiting the time billed for computer analysis and repair. Sophisticated online access utilities and experienced technicians and engineers allow Progent to handle the majority of IT problems without wasting time and money by traveling to your site. In most of cases your IT problems can be dealt with by telephone or through a combination of phone help and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM and CISSP certified security specialists to assist with the toughest network issues.
Shared Help Desk Ticketing Economics Support and Setup
Shared Support Desk Economics IT Consultant
Progent's Help Desk outsourcing and co-sourcing service programs enable organizations to cut costs, increase productivity, and adapt immediately to sudden changes in economic environments.
Top Reports .NET C++
Top Development .NET IoT
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development system and can create or update .NET apps quickly and at low cost.
Egregor ransomware recovery Consult
Services Ryuk ransomware recovery
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Virtual Helpdesk Economics IT Consultant
Supplemental Support Desk Cost Savings Outsourcing
Progent's Help Desk management and co-management service programs help businesses to reduce costs and improve productivity.
System Center 2016 Azure Integration Support
Microsoft System Center 2016 Disaster Recovery Support and Integration
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, enhancing and fixing System Center Operations Manager solutions and offer organizations of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or onsite technical support to help you to remediate serious problems detected by System Center 2012 Operations Manager.
Hybrid cloud integration Consultant Services
Multiple cloud management Professionals
Progent can help your IT team to design and manage cost-effective environments that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid architectures that combine physical IT assets as well as one or more public clouds. To help you to integrate cloud services with networks, Progent can provide a variety of public cloud integration services that include Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of background delivering high-level consulting services remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.
SharePoint application development Consultants
web application development Consult
Progent's expert software programmers, relational database architects, and program managers can help large businesses to complete development programs for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for advanced planning and project co-ordination or Progent can help customers plug expertise gaps by offering relational database designers and software programmers experienced in developing line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist businesses to integrate SharePoint with other applications such as SQL Server and Office Excel to build data-intensive intranets and web portals. Progent also can provide expertise with web development technologies and can help clients to create, enhance, troubleshoot, or migrate web-based applications to utilize the most current web technology.
Solaris Migration Consulting
UNIX Upgrade Consulting
Progent can assist your company to plan and implement an efficient transition from a Sun Solaris-based IT environment to a network based on Windows and capable of supporting Microsoft's powerful office productivity software, commercial applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco consultants and application specialists can help you guard your data and minimize productivity disruption by designing an efficient migration strategy that protects your existing assets in Sun Solaris software and technology. UNIX-to-Windows transition support expertise offered by Progent include evaluation of current infrastructure, transition strategy and testing, MS Exchange migration services, information and application software porting, and processor and storage transition and consolidation.
24x7x365 Google Cloud App Migration Specialist
Top Quality Google Cloud Backup Professionals
Progent can provide cost-effective online and on-premises support to assist companies of any size to migrate any portion of their core IT resources to Google Cloud Platform services. This can save time and hardware costs and enable access to Google's state-of-the-art AI and machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design and review, testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Emergency Engineer Windows 2012
Windows 2003 Server Computer Consultants
The sophistication and integration demands of Microsoft Windows Servers requires a network consulting team with hands-on expertise and broad familiarity with designing and building seamless, comprehensive network technology solutions. The background of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progent's consulting support can help you with planning, installing, administering, and supporting Windows Server solutions that increase the productivity of your IT system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Dharma ransomware recovery Specialists
ransomware virus recovery Specialist
Progent's seasoned ransomware recovery consultants can assist you to reconstruct a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Ryuk ransomware cleanup Consult
ransomware removal and restore Consulting
Progent's experienced ransomware recovery consultants can help your business to rebuild a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Solaris Remote Consultants
Best Linux Remote Consultant
Progent provides national remote help and troubleshooting services for companies that operate UNIX, Linux, or Sun Solaris environments or whose IT systems include a mix of UNIX/Linux and Microsoft Windows technology. Online IT help provides maximum leverage for your information technology dollar by protecting user productivity and limiting the hours billed for network repair services. Sophisticated online support utilities and experienced service specialists and engineers allow Progent to solve the majority of network issues without wasting time and money by traveling to your site. In most of cases your IT issues can be dealt with by telephone or through a mix of phone help and online access. Progent can make available Cisco CCIE infrastructure experts and CISA and CISM premier security professionals to assist you with the most challenging system problems.
Barracuda Networks Network Security Test
Barracuda Networks F900B Series Firewall Cybersecurity Consultancies
Barracuda's budget-friendly CloudGen Firewall appliances offer web filtering, safe remote connectivity, SSL tunnel VPN, secure SD-WAN, and modern Zero-Trust support with centrally managed and monitored services across your entire enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the depth of expertise to serve as your go-to source for technical guidance, administration, training, and cybersecurity expertise.
Netwalker ransomware protection and recovery Specialists
Maze ransomware protection and recovery Specialist
The ProSight Ransomware Preparedness Report is an affordable service built around a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your organization's preparedness to defend against ransomware or recover quickly after a ransomware attack. Progent will work with you personally to collect information concerning your current AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective security and backup system that minimizes your vulnerability to a ransomware attack and aligns with your company's requirements.
Specialist Azure Resource Manager
Microsoft Azure VPN configuration Programming Firm
Progent's consultants can help you with every phase of Azure cloud migration including needs analysis, prerequisites evaluation, solution architecture, pilot testing, implementation, automated management, performance tuning, software license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can assist you to set up and debug firewalls and VPN tunnels so your users can securely connect to Azure-based resources, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also help your organization to set up a hybrid cloud ecosystem that transparently combines physical datacenters with Azure services.
Microsoft SBS Premium Add-on Consultant Services
Microsoft Small Business Server 2008 Help and Support
Microsoft Small Business Server is an affordable collection of essential servers that provides the foundation for a powerful but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET components included with Small Business Server calls for an IT consultant with hands-on background and broad experience in planning and building effective and comprehensive information technology systems. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, managing, and troubleshooting IT environments powered by the Microsoft SBS line of servers and programs.
Microsoft Expert Engineers Windows Server 2008 BranchCache
Integration Microsoft Windows 2008 R2
Windows Server 2008 represents an important step forward in making information networks more secure and fault tolerant, easier to virtualize and administer, faster, and able to provide an improved platform for web hosting and development. Progent can assist your business get the most from the enhancements built into Microsoft Windows Server 2008 by providing consulting, technical support, training, temporary staffing, monitoring, and security expertise.
Amazon AWS integration Designer
Amazon AWS integration Programming Companies
Progent offers cost-effective online consulting to assist companies to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design and review, testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
CCIE Certified VPN On-site Support
Cisco VPN Configuration
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company deploy and support Cisco's security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and provide the versatility to expand with your growing business needs. Progent's Cisco-Premier network consultants support Cisco's comprehensive family of products aimed at preventing information pilfering, virus and worm outbreaks, Denial of Service attacks, and other security risks to your information system. Progent can show you how to integrate Cisco products to achieve secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control framework for user certification, permissions, and accounting from a graphical Web interface.
24-7 SonicWall NSA 6650 Firewall Cybersecurity Firms
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Progent's certified SonicWall firewall consultants can help you configure, manage, and troubleshoot SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall firewalls into a complete security plan and design protection into your business operations.
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