Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry wireless PDAs were at one time among the most popular products for achieving anytime-anywhere connectivity to email, scheduling, web applications, and other critical business information. Progent offers Buffalo, New York companies support from BlackBerry-premier experts who can help organizations to manage their BlackBerry environments or migrate efficiently to a current smartphone platform.

As the complexity of small business networks has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has become the standard for companies regardless of size, effective integration and maintenance of RIM BlackBerry technology has grown increasingly difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small organizations often resort to outside consulting professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, eliminating the need for an internal BlackBerry technology specialist and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, combined with Progent's proven online service delivery model, gives small companies an economical alternative for incorporating BlackBerry products seamlessly into their information network.

Progent's engineers can assist you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, set up easy-to-use management utilities so you can monitor and support BlackBerry smartphones throughout your company, define security policies that make sense for your company, customize mobile applications, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be recovered quickly and safely.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services

BlackBerry Enterprise Server Consulting Support
The BlackBerry BES Server gives companies a centralized and secure mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry users to access Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to achieve data consistency for collaborative programs like schedules, address books, tasks, IM, and specialized business software. Due to BlackBerry Enterprise Server (BES) integration with Exchange, mobile workers carrying BlackBerry handsets can have push-based connectivity with Exchange messages as well as to IM-aware software via Microsoft Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry Enterprise Server Help

Progent's BlackBerry-certified engineers can help you plan, configure, and support BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry users, streamline the administration of a BlackBerry environment, and reduce the cost of maintaining mobile workers.

Progent's Remote BlackBerry-certified Technical Support is Fast and Affordable
For companies in Buffalo, New York who want quick and affordable help from a qualified BlackBerry consultant, Progent provides effective online help from a seasoned support staff who have delivered IT solutions to organizations in each state in the country. (See Progent's client testimonials.)

Online support eliminates travel costs and enables specialists to fix technical issues rapidly, so you minimize wasted productivity. Progent's RIM BlackBerry consultants have earned accreditations in the entire range of BlackBerry solutions and can provide expert help in fields including troubleshooting synchronization problems, configuring BlackBerry BES Server, and designing a secure, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry consultant has expertise in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to add and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, set up the MDS and IM, deploy access control lists, manage Microsoft Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and produce documentation for a wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs assessment, system architecture, deployment strategy and execution, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to create a wireless solution that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, assist your organization to decide which management model and hardware products meet your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about options for software versions, processors and storage, network design, and application configuration.

To maximize system security, Progent's BlackBerry expert can help you to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security engineers to perform network-wide security assessment and compliance validation and recommend improvements to support your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Qualified Professional
To get in touch with Progent about technical help for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.

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