Wireless Consulting Services
Buffalo, New York IT Networks
BlackBerry Smartphone Support
Consulting Support for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most popular products for maintaining mobile access to email, scheduling, web-based applications, and other critical business data. Progent can provide Buffalo, New York companies the services of BlackBerry-certified professionals who can assist organizations to maintain their BlackBerry deployments or migrate efficiently to a modern smartphone solution.
As the sophistication of small business IT technology has increased, and as the need for world-class security, dependability, and recoverability has grown to be the standard for businesses of any size, effective deployment and support of BlackBerry technology has grown more difficult. To deal with areas such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small businesses frequently turn to external support firms who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to design, manage, and repair BlackBerry-based solutions affordably and effectively, dispensing with the need for an in-house BlackBerry solutions expert and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of experience, combined with Progent's proven online support model, gives small businesses an economical solution for incorporating BlackBerry technology seamlessly into their business information network.
Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and email infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, configure streamlined administration tools so you can track and support BlackBerry devices across your company, recommend security policies that make sense for your company, customize mobile applications, and make sure that your network architecture is appropriately configured to handle your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored rapidly and safely.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
BlackBerry Enterprise Server Integration Services
The BlackBerry Enterprise Server gives businesses a centralized and secure mechanism for integrating BlackBerry smartphones into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry clients to connect to Microsoft Exchange, Lotus, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to ensure data consistency for collaborative programs like calendars, contact lists, to-do lists, IM, and custom business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange Server, mobile workers with BlackBerry smartphones have push-based access to Exchange messages and to IM-aware software via Microsoft Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-premier consultants can assist you to design, configure, and troubleshoot BlackBerry Enterprise Server (BES) so you can improve the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the expense of maintaining mobile workers.
Progent's Remote BlackBerry-premier Support is Quick and Economical
For businesses in Buffalo, New York who require fast and affordable help from a certified RIM BlackBerry consultant, Progent offers efficient remote assistance from a seasoned support team who have delivered network solutions to companies in each state in the country. (Refer to Progent's client testimonials.)
Remote support eliminates travel expense and enables specialists to fix problems quickly, allowing you to minimize wasted productivity. Progent's BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry solutions and can provide professional help in areas including fixing synchronization issues, configuring BlackBerry BES Server, and creating a protected, fault-tolerant system infrastructure for RIM BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out basic technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's certified service professionals can in addition help you to resolve a broad range of problems concerning synchronization, device recognition, messaging reconciliation, web access, mobile connections, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide online consulting services for small business networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless support costs at a minimum and, by resolving problems quickly, improves the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures such as troubleshooting enterprise activation problems, registering and removing BlackBerry device clients, activating passwords, implementing over-the-air program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also assist you to operate management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can explain the function of operational policies in the BlackBerry BES system and assist your company to define and implement appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange architecture for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Exchange Server.
Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Professional
In order to ask Progent about professional assistance for BlackBerry mobile wireless solutions, phone
An index of content::
Microsoft Office SharePoint Server 2007 Computer Consultant
Microsoft Experts Support and Help SharePoint Server 2007
Progent's Microsoft-certified experts can help you evaluate the economic case for implementing Microsoft SharePoint 2007, advise you on the most sensible version of Microsoft SharePoint Server for your application, provide setup and integration expertise, assist you to install Microsoft SQL Server as a supporting database, improve your network infrastructure, integrate your off-the-shelf and customized application programs to work with SharePoint Portal Server 2007, design a comprehensive security plan that encompasses portal solutions, and deliver maintenance and Help Desk services.
Database DBA Remote Support
Support Services Database DBA
Progent's certified relational database developers offer small and midsize businesses online DBA and programming services for leading RDBMS products such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support available from Progent include installation and integration, database design and programming, management services, synchronization solutions, storage management, tuning, migration, information security, backup and recovery systems, troubleshooting, and training.
Microsoft SBS Premium Add-on Onsite Technical Support
Small Business Server 2003 Technical Support Services
Microsoft Small Business Server is a low-cost collection of essential servers that provides the foundation for a powerful but manageable information. The integration demands of the Microsoft .NET functions included with Small Business Server 2011 requires a network expert with hands-on expertise and extensive experience in planning and implementing cohesive end-to-end business technology systems. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This expertise assures you success in deploying, managing, and troubleshooting IT solutions powered by the Microsoft SBS suite of servers and applications.
Exchange 2007 IT Consultants
Technical Support Services Exchange Server 2007
Progent's Microsoft certified consultants can help you design and implement a smooth in-place Exchange Server 2007 upgrade strategy that avoids network downtime, simplifies ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-location upgrades, Progent has the knowledge and experience to finish your move quickly and economically. Progent's Exchange 2007 support, troubleshooting, and design offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions powered by Microsoft Exchange Server 2007.
24/7 XTML Reports
Programming Company Web Site
If you want to update your corporate web site, create internal webs for applications such as HR or worker education, establish a powerful web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can provide skilled and proven web developers. Progent's consultants can also help you design and manage a safe, fault-tolerant server and communications network, including remote and wireless connectivity, to run your web tools.
Exchange Server 2016 Engineer
Microsoft Exchange Server 2019 Consultant Services
Progent's Microsoft-certified professionals have 20 years of background planning, installing, and supporting messaging systems for companies in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting services to ensure that your email environment offers compliance, high uptime, easy connectivity for remote and mobile users, time-saving administrative utilities, and seamless integration with telephony. Progent offers expertise and integration services for Exchange 2016 Server, Exchange 2013 Server, Exchange 2010 Server, Microsoft Exchange 2007 Server, Microsoft Exchange 2003 Server, and Exchange 2K. Progent can also help small or medium businesses to upgrade to MS Exchange 2016 or MS Exchange 2013 Server.
Aironet Wave 2 Wi-Fi Access Point Remote Consulting
CCIE Certified Aironet 3600 Access Point On-site Support
Progent's Cisco-certified wireless consultants can help businesses of all sizes to plan, implement, manage and troubleshoot Cisco Aironet Wi-Fi AP environments to provide the performance, coverage, capacity, expandability, security and manageability needed for seamless access between Wi-Fi and wired network infrastructure. Progent offers efficient remote and on-premises consulting services for both legacy and new-generation 802.11ac Aironet APs and Progent can assist you design and maintain wireless solutions that include indoor and outdoor Aironet access points.
On-site Technical Support WLAN controller
Urgent 5500 Wireless Controller Online Troubleshooting
Cisco's {Catalyst Wi-Fi controllers streamline the management of wireless networks by unifying the configuration and management of Wi-Fi APs, optimizing Wi-Fi performance by reducing the effect of radio frequency congestion, improving wireless availability with fast failover, and strengthening security by detecting cyber threats and filtering network traffic based on user type and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth transition to Cisco's latest Wi-Fi controller solutions.
Antispam Reseller
Setup and Support Antispam
Email Guard by Postini provides continually updated spam and virus blocking, content filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and support firm. If your business is too small to purchase for a regular Postini license, you can still get access to Postini’s Perimeter Manager technology through Progent’s E-Mail Guard anti-spam and virus defense aggregation program. Progent’s expert email protection professionals can help you create an email defense plan that features antispam and virus defense products and policies.
Microsoft Expert Remote Technical Support SCOM 2016
System Center 2016 and Operations Management Suite Integration Services
Microsoft System Center 2016 delivers important improvements in the management of hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10 clients; unified management of multi-OS environments that incorporate Linux, Microsoft Hyper-V and VMware; and better public and private cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team can provide advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and configure a new implementation of Microsoft System Center 2016, extend or optimize your current one, migrate smoothly from a prior version of System Center, or debug your System Center environment.
VPN Network Consultants
24/7 Integration Cisco RADIUS Security
Cisco's security and remote connectivity technology for small to medium sized companies offer a full range of easy-to-administer protection products to let you safeguard your wired and wireless information system. Cisco's VPN product family includes switches, firewalls, and Virtual Private Network access concentrators. Progent's professional staff of consultants includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that fit best with your business objectives.
24/7/365 Remote Consulting Microsoft Operations Manager
Monitoring and Reporting Professionals
Progent offers a variety of IT support packages for small organizations. These information technology outsourcing and server monitoring services are based on the anticipatory problem handling abilities of Operations Manager 2007, a next-generation server and system support product that monitors the availability, performance, and safety of your information system and identifies potential problems before they can disrupt your network. With Progent's economically priced network service programs, small companies can choose a simple co-sourcing package based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution.
Windows Mobile 7 Specialists
Microsoft Activesync Information Technology Consulting
Progent’s consultants offer expertise in multiple technologies related to mobile networking including network infrastructure, wireless data synchronization, wireless security, mobile e-mail, Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's Microsoft and Cisco certified consultants can save your organization work and expense by applying their wireless experience to help you select and configure mobile networking solutions that make sense for your company. Progent can also optimize your network architecture so that wireless PDAs perform better.
New Jersey Support Firms
Phone Support Integration Specialist
Progent’s Technical Response Center provides national extended hours remote support for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers provide after-hours telephone support and online secure network access to isolate and repair technical problems rapidly and economically. The scope of technical expertise represented by Progent's staff of country-wide support professionals makes it possible to escalate even the most difficult problems to appropriate experts as required. For urgent issues, the TRC endeavors to respond to your request for service within one hour.
24-7 Microsoft Teams with Outlook Technology Professional
Microsoft Teams and Cisco Unified Communications Engineer
Progent can assist your business to plan a migration to Microsoft Teams from Skype for Business Online and configure, administer, and debug a cloud or mixed deployment of Microsoft Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Exchange 2013 OWA Online Support
Exchange 2013 DLP IT Consultants
Exchange Server 2013 includes significant improvements to the functionality of its predecessor Exchange 2010 and delivers powerful innovations as well as a redesigned structure. These enhancements favorably impact vital areas including ease of administration, high availability (HA), compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to evaluate the possible advantages of migrating to Exchange 2013, create a cost-effective validation and deployment strategy, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable remote support and management for Exchange Server 2013.
Network Troubleshooting Integration Support
Support and Help ProSight Remote Infrastructure Monitoring
Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, monitor, optimize and troubleshoot their networking hardware like routers, firewalls, and load balancers as well as servers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are always current, copies and manages the configuration information of virtually all devices on your network, monitors performance, and generates alerts when potential issues are discovered. By automating time-consuming management processes, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, finding appliances that require important updates, or resolving performance problems.
Sun Solaris Remote Professionals
24-Hour Sun Solaris Remote Consulting Services
Progent offers national remote help and troubleshooting services for businesses who operate Sun Solaris networks or whose IT systems include a mix of Sun Solaris and Microsoft Windows technology. Remote technical support offers optimum return for your information technology budget by extending user efficiency and limiting the hours charged for network analysis and repair. Advanced remote access technology and experienced technicians and engineers combine to enable Progent to solve the majority of network issues without squandering time and money by traveling to your site. In the vast majority of cases your network problems can be remediated by telephone or through a combination of telephone support and online access. Progent can put you in touch with Cisco certified CCIE network engineers and CISM and CISSP certified security specialists to assist you with the toughest system problems.
Microsoft Teams Migration Consulting
Consultancy Microsoft Teams and Android
Progent can assist your organization to design a migration to Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud or hybrid deployment of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
UNIX with Windows On-site Technical Support
Solaris with Windows Engineers
If your company is producing UNIX-based applications in an environment that has MS Windows-based servers, PCs, and office applications, Progent can provide full-service information technology outsourcing that frees you to focus on your field of strategic expertise while avoiding the continual distraction of maintaining your company information system. Through the use of automated server monitoring and by providing online and in-person support as your business needs it, Progent offers an affordable way for maintaining an IT system that provides high reliability, security, and efficiency. Progent's developer assistance offerings include comprehensive it outsourcing, virtual infrastructure, remote and in-person service and troubleshooting, proactive network monitoring services, and Contact Center services.
Microsoft Experts Windows Server 2019 USB Drive Witness Online Troubleshooting
Windows Server 2019 USB Drive Witness Online Consulting
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can assist your organization to design a DR/BC solution based on Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Open Now Server Management Support and Help
Virtualization Services
With virtual servers, companies can operate many virtual machines on a single actual server. Virtualization technology allows IT organizations to enjoy all the benefits of server isolation, but without the costs associated with purchasing additional server equipment. Virtual servers are the enabling technology behind private clouds, which provide major benefits including lowering the costs of capital equipment, datacenter facilities, and management while improving data security, system availability, and recoverability. Other important server management technologies include network monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's professional server management specialists can help you with all aspects of server consolidation and management to allow your company to contain costs and save time.
Support Services Network Performance Analysis
ProSight Remote Network Infrastructure Management Professionals
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to diagram, track, optimize and debug their connectivity hardware such as routers and switches, firewalls, and access points plus servers, printers, endpoints and other devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, captures and manages the configuration of virtually all devices on your network, tracks performance, and sends notices when problems are discovered. By automating complex management activities, ProSight WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, locating devices that need important updates, or resolving performance problems.
Microsoft SQL Server Technology Consulting
MS SQL Auditing
SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the fast development of a new generation of enterprise-class programs that can provide your business a critical competitive advantage. SQL Server features core support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft technology, ensures you success in designing, installing and managing Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET platform.
Microsoft Azure Active Directory Programming Firm
Professionals Microsoft Azure enterprise hybrid cloud solutions
Progent can assist companies of all sizes to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce hardware expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud networking models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and network infrastructure and ensure you avoid the typical errors small organizations make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN connections and to integrate Apple iOS devices and Google Android handhelds.
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