Consulting Support for BlackBerry Solutions
BlackBerry SupportBlackBerry mobile smartphones were at one time one of the most successful products for maintaining mobile access to email, calendars, web applications, and other vital business data. Progent offers Buffalo, New York companies support from BlackBerry-premier experts who can assist businesses to maintain existing BlackBerry environments or migrate efficiently to a modern mobile solution.

As the sophistication of small company IT technology has expanded, and as the demand for world-class security, reliability, and recoverability has grown to be the standard for organizations of all sizes, effective deployment and support of BlackBerry solutions has grown more challenging. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses often resort to outside consulting firms who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, dispensing with the requirement for an in-house BlackBerry technology specialist and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's proven online service delivery capabilities, gives small companies a budget-friendly alternative for incorporating RIM BlackBerry products productively into their information network.

Progent's consultants can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your database and email infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined management tools so you can monitor and support BlackBerry smartphones across your company, define security policies that are right for your business, develop custom mobile software, and ensure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored quickly and thoroughly.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
(585) 471-2777 Rochester Network Support Services


Technical Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies management and support of BlackBerry devices, offering a centralized solution for handling critical tasks like smartphone deployment, updates, and deactivation and also offering a solid infrastructure for data protection and high availability. BlackBerry BES Server supports seamless communication between Exchange, Groupwise, or Lotus Domino messaging servers and BlackBerry smartphones and allows remote synchronization.

RIM BlackBerry Enterprise Server Integration Help

BlackBerry Enterprise Server features a variety of security options starting with automatic data encryption of messages sent between a BlackBerry smartphone and BES Server based on Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also allows great versatility in adjusting degrees of security to match the specific needs of your company's network. Progent's BlackBerry authorized consultants can assist your company to choose advanced security functions and activate them wirelessly. Samples of these wirelessly selectable security features include:

  • Lock down a smartphone
  • Erase information from a missing smartphone
  • Lock out Bluetooth
  • Activate built-in protection against malicious attacks

BlackBerry Enterprise Server also provides versatility in selecting how to prevent BlackBerry users from installing or executing unsecure or unauthorized software. Progent can assist you to choose blocking techniques like:

  • Specify precisely which applications are allowed on the device
  • Block third-party applications from using persistent memory on the smartphone
  • Select what functions external applications can access on the BlackBerry smartphone
  • Restrict the types of access external applications running on the BlackBerry smartphone can initialize
  • Prevent all external applications from being loaded or executed on the device

Professional RIM BlackBerry Technical Services Offered Remotely from Progent
Progent's authorized BlackBerry engineers are available online to provide expert assistance to companies in the Buffalo region or throughout the state of New York. Progent's experienced remote consulting team has helped businesses solve network problems and cut IT service costs in every state in the U.S. and built a substantial base of loyal customers. (Refer to Progent's customer testimonials.)

Progent can provide online help for a broad array of technologies associated with RIM BlackBerry products including synchronization, integration with Exchange, setting up BlackBerry Enterprise Server, and strengthening mobile security. Major RIM BlackBerry certifications earned by Progent's consulting experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and document a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network requirements assessment, solution design, roll-out planning and execution, performance tuning, design of a fault-tolerant environment, data backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a mobile wireless environment that meets your information technology budget and supports your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, assist your organization to decide which management model and hardware products meet your requirements, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions about alternatives for software versions, server hardware and mass storage, network topology, and application set up.

To maximize network protection, Progent's BlackBerry consultant can help your company to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security specialists to perform network-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry engineer offers support skills in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to install and delete BlackBerry device users on Exchange and Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and support storage groups, configure permissions, set up the Mobile Data System and IM, implement push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry expert can support your BlackBerry solution in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent to Get Support from a RIM BlackBerry-Certified Expert
If you wish to ask Progent about technical expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.



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