Wireless Technology Consulting
Buffalo, New York Small and Midsize Business Networks
BlackBerry Email Support
Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile smartphones were once one of the most popular solutions for maintaining location-independent connectivity to messaging, scheduling, web-based programs, and other vital business information. Progent can provide Buffalo, New York companies the expertise of BlackBerry-certified experts who can help organizations to manage existing BlackBerry deployments or migrate smoothly to a more popular mobile platform.
As the complexity of small company networks has increased, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the norm for companies regardless of size, successful integration and support of RIM BlackBerry technology has grown more challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small businesses frequently turn to external consulting firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to plan, manage, and repair BlackBerry solutions affordably and effectively, doing away with the need for an in-house BlackBerry solutions specialist and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, coupled with Progent's proven online service delivery capabilities, gives small companies an affordable alternative for incorporating RIM BlackBerry technology productively into their information system.
Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, set up easy-to-use management tools to help you monitor and support BlackBerry devices throughout your company, define security policies that are right for your company, develop custom wireless applications, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered quickly and thoroughly.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
Technical Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies administration and support of RIM BlackBerry smartphones, providing a centralized solution for handling key tasks like smartphone deployment, upgrades, and retirement and also providing a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless communication between Microsoft Exchange, Groupwise, or Lotus Domino messaging platforms and BlackBerry users and allows over-the-air synchronization.
BlackBerry BES Server features a variety of data protection capabilities beginning with automatic data encryption of information transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also permits excellent versatility in selecting levels of security to meet the special requirements of your mobile network. Progent's BlackBerry authorized consultants can help your company to choose powerful security features and activate them wirelessly. Samples of these over-the-air selectable security settings are:
- Disable a BlackBerry smartphone
- Erase information from a missing or stolen device
- Disable Bluetooth functionality
- Enable built-in protection against malware
BlackBerry Enterprise Server also provides versatility in determining ways to keep BlackBerry users from installing or running unsecure or prohibited software. Progent can help you to choose blocking processes like:
- Specify precisely what programs are permitted on the device
- Prevent third-party software from allocating non-volatile storage on the BlackBerry smartphone
- Select what resources third-party programs can use on the device
- Restrict the types of connections external software running on the BlackBerry device can initialize
- Prevent all external software from being installed or executed on the smartphone
Some Ways That Progent Can Help You to Maintain and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded certifications from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from resolving synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's certified service professionals can in addition help you to resolve a wide array of issues associated with synchronization, handset recognition, messaging reconciliation, web access, wireless connectivity, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.
As a leader in providing nationwide remote help for small office networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile support costs low and, by handling problems promptly, maximizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures such as troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, implementing over-the-air program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also assist you to operate management tools such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and assist you to define and install appropriate security options.
Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange Server architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and delete BlackBerry smartphone clients on Exchange Server and Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP results.
Progent's BlackBerry expert can support your BlackBerry solution in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology requirements assessment, solution architecture, deployment strategy and implementation, performance optimization, design of a fault-tolerant architecture, information backup and business recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to design a mobile wireless solution that fits within your IT budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which administration model and physical components meet your needs, and evaluate your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices about alternatives for software editions, processors and storage, network topology, and application configuration.
To optimize system protection, Progent's BlackBerry-certified consultant can help you to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security engineers to perform network-wide security assessment and compliance testing and recommend improvements to support your BlackBerry environment.
Contact Progent for Support from a BlackBerry-Qualified Consultant
If you wish to ask Progent about professional expertise for BlackBerry mobile wireless solutions, phone
An index of content::
Specialists Ubiquiti UniFi Switch
Ubiquiti XG switch Technology Professional
Progent can provide quick access to the expertise of veteran wireless consultants who can help you to determine the advantages of Ubiquiti UniFi Wi-Fi APs for your business and assist you to plan, deploy, manage, and troubleshoot your UniFi network. Progent can also carry out a Wi-Fi site survey to help you to choose, configure, and place Ubiquiti UniFi wireless access points for your required signal coverage and performance.
XenServer Onsite Technical Support
Support and Help Xen Hypervisor
Progent's Citrix-certified consultants can assist you to evaluate the strategic advantages of XenServer as well as additional Citrix products, and can help your IT organization to design, test, execute, troubleshoot, and support a XenServer solution. Progent can in addition analyze your current XenServer deployment and help you to optimize consolidation, responsiveness, security and compliance, uptime, and disaster recovery.
Professional ProSight Ransomware Security Monitoring
Award Winning Endpoint Ransomware Immunization Technical Support Services
ProSight Active Security Monitoring (ASM) utilizes next generation behavior machine learning technology from SentinelOne to guard endpoints and servers and VMs against familiar as well as novel ransomware variants like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Maze ransomware recovery Technology Professional
Spora ransomware recovery Consultancy
Progent's seasoned ransomware recovery consultants can assist your business to rebuild an IT network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Automated Desktop Management Computer Consultants
Server Monitoring Consulting Services
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by checking the state of vital devices that power your IT network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so all potential problems can be resolved before they can disrupt productivity.
.NET F# Integration
.NET C++ Programming Firms
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can create or enhance .NET apps quickly and affordably.
Customer Relationship Management Specialist
Microsoft Project IT Consultants
Progent's team of application experts offer advanced support, software programming, deployment help, and webinar training for leading business applications that address key areas including ERP and MRP, financials, management reporting, web commerce application development, and the MS Office suite of business productivity solutions. As a Microsoft Partner with decades of experience providing high-level consulting and troubleshooting services remotely, Progent can assist small businesses throughout the United States to avoid the lost productivity and expense related to travel and on-site visits without compromising the high quality of consulting support.
Microsoft Certified MAS 90 Integration Companies
Microsoft Dynamics SL Support and Setup
Progent can provide you with application developers who can customize your Microsoft Dynamics ERP, MRP, and financial system programs to match your particular company needs. Progent's Microsoft support experts provide experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting support for secure, corporate-wide resource sharing plus interfacing with CRM products.
System Center Operations Manager Remote Support Services
Operations Manager Setup and Support
Mid-sized companies can enjoy all the benefits of Microsoft System Center Operations Manager 2007 and have quick availability of Progent's Microsoft and Cisco Premier Certified network consulting professionals. With Progent's affordably priced network support packages, mid-size businesses can select a simple co-sourcing package built around Operations Manager 2007 with server monitoring, automated warnings, comprehensive system analysis, Help Desk support, and online troubleshooting. For companies with mission-critical environments who need non-stop networking, Progent offers a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer medium-size company networks enterprise-class reliability, security and performance.
Part-Time CIO Integration Support
Chief Information Officer Computer Consultant
Progent can supply small companies with an information management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you deploy sensible IT products to enhance business processes so they align more closely with your business goals. Your company can develop and install a well conceived IT plan without absorbing the cost of a full-time senior IT executive.
Helpdesk for Remote Workers Engineer
Work from Home Solutions Technology Consulting Services
Progent has 20 years of experience helping small and mid-size businesses to design, implement, tune, manage, and troubleshoot IT networks that incorporate teleworkers.
Network Security Auditing Palo Alto Networks VPN
Palo Alto Networks PA-7000 Series Firewalls Cybersecurity Organization
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to create a modern security solution that extends across your data center and cloud resources and guards all users at any location with any device.
Extended Call Center Online Support
24/7 Extended Help Desk Technical Support Services
Progent's Co-managed Help Desk service allows your business to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation tool for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Training Router
Router Knowledge Transfer
Progent is committed to knowledge transfer from Progent's support experts to clients. By educating customers to resolve problems that are within their comfort zone, Progent can concentrate on providing hard-to-find services where Progent has few competitors. Medium-size businesses who utilize trusted independent consultants or who maintain in-house support personnel benefit when Progent passes on information about new technology and tested processes to make their networks more reliable, protected, and efficient.
24 Hour Exchange 2019 Disk Availability Group Consultancy
Exchange 2019 Upgrade Computer Engineer
Progent can assist you in any phase of your migration to Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; planning high availability system topology for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Hyper-V virtualization; setting up hardware load balancing (HLB); building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook.
Consulting Services Microsoft Exchange Server 2016 Upgrade
Integration Support Microsoft Exchange Server 2016 Migration
Progent can assist you in all facets of your upgrade to Exchange 2016 including planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying mass storage requirements for your VMs, databases and logs; setting up HLB for fault-tolerant client access services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
CISA Certified Security Audit Specialists
CISA Certified Auditor Security Team
The Certified Information Systems Auditor credential is a prestigious qualification that signifies mastery in IS security audit and control. Certified by ANSI, the CISA accreditation requires that consultants undergo an extensive test given by the ISACA professional association. Progent offers the expertise of a CISA-Premier Cybersecurity audit professional trained to help companies in the areas of information systems audit services, information technology governance, network assets and architecture ROI, information technology service delivery, safeguarding of data resources, and disaster recovery planning.
Fortinet 200 Series Firewalls Computer Consultant
Biggest Fortinet 500 Series Firewalls Onsite Technical Support
Fortinet FortiGate next-generation firewalls are leaders in offering top performance for encrypted data inspection. Progent's Fortinet firewall consultants can help you to integrate your Fortinet firewalls to safeguard your IT assets at the network edge, within the data center, at branch locations, and in the cloud.
Slackware Linux Consultancy
Urgent Debian Linux Network Engineer
Progent's Linux consulting experts provide small and mid-size companies and developers support for managing and supporting Linux systems that operate with Microsoft-based technology. Progent can give your business contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad range of experience offers you an easy one-stop source to show you how to create and manage a protected and reliable mixed-platform connectivity and communications environment that supports Linux and Microsoft interoperability by integrating Windows with leading Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Reporting Amazon MWS integration training
Amazon MWS Design
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their reach, lower their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and get to market quickly.
Aironet 2800 Access Point Support
Largest Aironet 4800 Access Point Support and Help
Progent's Cisco CCIE Wi-Fi network consultants offer remote or on-premises integration and troubleshooting services to help your organization to design, configure, update, optimize, administer and debug Aironet wireless AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also help you to combine your Wi-Fi environment with your wired network and cloud-hosted resources to build a seamless enterprise connectivity foundation that is simple to administer and expand. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, location and setup of Aironet wireless APs to accommodate your specific workplace design, building structure, and expected workloads.
Adaptive Security Device Manager Online Consulting
Firepower On-site Support
Progent's certified Cisco IT security consultants offer expert PIX and ASA Firewall consulting support including infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack protection, and safe access services. Ranging from economical, plug-and-play desktop devices for small and home businesses to modular gigabit appliances, Cisco PIX and ASA Firewalls provide advanced security, high throughput, and excellent availability for IT systems of any size. PIX and ASA Firewalls are based on a proven, specially designed operating system, eliminating common OS-specific security gaps.
Specialist Windows 2000
Urgent Microsoft Windows 2000 Computer Engineer
Progent's certified Microsoft Windows 2000 consulting staff can help you enhance the functionality of your current Windows 2000 Servers and can simplify system management, offer tech support and repair, and enhance security. Progent can also show you how to create, justify, and implement a plan to migrate from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is expert in designing test installations to eliminate the technical risk associated with moving to Windows 2003 Server by uncovering possible hardware and software compatibility issues.
After Hours CISSP Certified Expert Call Desk Sharing Costs Outsourcing
24-7 Microsoft and Cisco Certified Expert Virtual Service Desk Cost Savings Online Troubleshooting
Progent's Helpdesk management and co-management service programs help businesses to cut costs and enhance productivity.
Integration Services Service Reporting
Services Documentation Computer Engineer
Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all billed services. Unlike some freelance consultants or small service firms who provide scant documentation or specifics of services performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the support reports transmitted by each staff member to every client. The practice of detailing and archiving support activity results in more effective service and eliminates a slew of common problems such as when a service customer is virtually held captive to a consultant who refuses to release vital service information.
IT Consultants Work at Home Video Conferencing
Configuration Work at Home Teleconferencing
Progent can help small and mid-size businesses to set up and debug video conferencing applications to allow their telecommuters to communicate productively with colleagues and customers.
Nagios Technology Consulting
Nagios Remote Support Services
Nagios and MRTG are useful, license-free monitoring utilities that run on the Linux OS and can be used to analyze UNIX/Linux environments, Microsoft Windows networks, or mixed-OS networks where the Linux OS and MS Windows run side by side. Nagios allows system support engineers to monitor system services such as POP3, HTTP, SSH, and NNTP. MRTG permits you to track the bandwidth through SNMP-enabled network appliances such as processors, routers, and switches. Progent's system monitoring engineers can assist you to use both these utilities to streamline and troubleshoot your computer network.
Juniper Junos CLI Network Security Audit
Juniper Junos Security Firms
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Catalyst Switch IOS Online Technical Support
Specialist Catalyst 2960 Switch
Progent's Cisco-certified CCIE consultants can help organization to set up, manage, upgrade, optimize and debug Catalyst switches. Progent can also assist you to harden the security and compliance of Catalyst switches and move smoothly from outdated switches to current devices.
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