Mobile Technology Consulting
Buffalo, New York IT Networks
BlackBerry Smartphone Consulting
Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile smartphones were at one time one of the most popular solutions for achieving location-independent connectivity to email, scheduling, web-based applications, and other critical business data. Progent can provide Buffalo, New York companies the expertise of BlackBerry-premier professionals who can help businesses to maintain their BlackBerry environments or migrate smoothly to a more popular mobile platform.
As the sophistication of small company networks has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has become the norm for businesses regardless of size, successful deployment and maintenance of BlackBerry solutions has grown increasingly challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small businesses often turn to outside support firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's proven online support model, gives small companies an affordable solution for incorporating RIM BlackBerry technology productively into their information system.
Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use management tools so you can monitor and support BlackBerry devices throughout your business, recommend security policies that make sense for your business, develop custom wireless software, and make sure that your IT network architecture is properly designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be recovered quickly and safely.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
Technical Support for BlackBerry BES Server
BlackBerry Enterprise Server streamlines management and maintenance of BlackBerry smartphones, providing a centralized platform for handling key tasks such as device deployment, upgrades, and deactivation while also offering a strong foundation for data protection and high availability. BlackBerry Enterprise Server delivers seamless communication between Exchange, Novell GroupWise, or IBM Lotus Domino email platforms and BlackBerry smartphones and allows over-the-air synchronization.
BlackBerry BES Server includes a wealth of data protection options beginning with automatic encryption of messages transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also permits great flexibility in selecting levels of protection to match the special requirements of your mobile environment. Progent's BlackBerry certified engineers can help your company to select powerful security functions and enable them remotely. Samples of these wirelessly selectable security settings are:
- Lock down a smartphone
- Erase data from a lost or stolen device
- Lock out Bluetooth
- Enable built-in protection against malicious attacks
BlackBerry BES Server also offers versatility in determining how to keep users from loading or running unsafe or prohibited software. Progent can help you to select protective techniques such as:
- List exactly which programs are permitted on the device
- Prevent third-party programs from using non-volatile memory on the BlackBerry device
- Select which resources external software can access on the BlackBerry smartphone
- Restrict the types of connections third-party software running on the BlackBerry device can establish
- Prevent all third-party software from being loaded or executed on the smartphone
Progent's Online BlackBerry-certified Support is Fast and Economical
For businesses in Buffalo, New York who want fast and affordable help from an authorized RIM BlackBerry consultant, Progent offers efficient online help from a seasoned network support staff who have provided network solutions to organizations in each state in the United States. (See Progent's customer testimonials.)
Online consulting services eliminates travel costs and lets engineers resolve problems rapidly, allowing you to reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and offer expert support in fields including troubleshooting synchronization issues, deploying BlackBerry BES Server, and designing a protected, fault-tolerant system architecture for RIM BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, editing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned experts can also assist you to troubleshoot a wide range of problems associated with synchronization, handset detection, email reconciliation, web browsing, mobile connections, Instant Messaging, workstation application configuration, and Desktop Redirector.
As a top innovator in delivering countrywide online support for small office networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry support expenses at a minimum and, by dealing with problems promptly, optimizes the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks including resolving enterprise activation problems, registering and deleting BlackBerry device clients, setting activation passwords, configuring over-the-air software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also assist you to operate management tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing wireless LANs for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry BES system and help you to define and install sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Exchange.
Call or Email Progent for Support from a RIM BlackBerry-Certified Specialist
To get in touch with Progent about consulting expertise for BlackBerry wireless technology, call
An index of content::
Windows Server 2016 Integration Online Support
Windows Server 2016 Multi-domain clusters Online Consulting
Progent's certified IT consultants offer Windows Server 2016 integration consulting to help organizations of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Remote Support ISA 2000 Server
ISA 2000 Server Support and Integration
Progent’s Microsoft certified professionals provide small and medium sized businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can secure your IT system from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as HTTP, which allows these products to uncover many attacks that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your network security through experienced design and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft consultants can assist your company to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront TMG.
ProSight Spam Filtering Consultants
ProSight Email Virus Filtering Consulting
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further level of inspection for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, DLP, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall.
ASA and PIX Firewall Information Technology Consulting
IT Consultant ASA and PIX Firewall
Progent’s experienced Cisco network security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting services covering infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to scalable enterprise-grade appliances, Cisco PIX and ASA Firewalls offer a high level of security, performance, and high reliability for network environments of all sizes. PIX and ASA Firewalls are based on a proven, specially designed platform, eliminating common OS-specific security gaps.
Private Cloud Hosting for Virtual Data Centers Specialist
Open Now ProSight Private Cloud Services Consultancy
Progent's ProSight Virtual Hosting service offers proven virtual server technology, a state-of-the-art data center facility, and the support services of Progent's Microsoft-certified consulting group to provide small and midsize companies with a comprehensive information technology outsourcing solution that enhances network availability and security, eliminates management hassle, and saves money. With Progent's Private Cloud Hosting, a smaller company can have all of its software platforms and key business application servers hosted in a safe and reliable facility on a high-performance, non-stop virtual machine configured and maintained by Progent's computer service professionals.
Office PowerPoint for Mac Learn
Entourage Class
Progent offers onsite education designed for people who want to broaden their understanding of the Apple macOS and OS X platform, Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one online training for macOS and Mac OS X applications.
Technical Support Services Shared Support Desk
Shared Support Desk Computer Engineer
Progent's Microsoft and Cisco authorized experts provide several ways to help medium-size and large businesses create a cost-effective and productive internal Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, executive reporting, education of internal personnel, and documentation of processes. Progent's Software Evaluation and Integration Services help companies sift through the numerous top level Help Desk application programs on the market and determine what packages may be too expensive, lack key functions, or align badly with your organization's corporate culture. Progent also provides temporary staffing for companies who need to reinforce their in-house Help Desk staff for occasional projects or to fill in for vacationing or indisposed workers.
Cisco VoIP Phones and Unified Communications Onsite Technical Support
IP phones Consultant Services
Progent's CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Top Active Directory IT Consulting
Active Directory Domain Services IT Consultants
Progent can assist you to design and carry out an efficient move from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid system that uses Azure AD Domain Services and AD Connect to unify identity management across onsite and Azure assets.
SentinelOne Ransomware Protection Consultant
ProSight Endpoint Protection Services Setup and Support
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior machine learning tools from SentinelOne to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely evade legacy signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to manage the complete malware attack lifecycle including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats.
Windows, UNIX, Solaris Support and Setup
UNIX with Windows IT Services
Progent's UNIX platform support experts provide small and mid-size businesses and software developers help with managing and supporting UNIX, Linux or Solaris environments that operate with Microsoft-based networks. Progent offers your organization contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of expertise provides you with a convenient one-stop consulting firm to help you build and manage a protected and robust cross-platform connectivity and communications solution that allows UNIX and Microsoft coexistence by integrating MS Windows with popular variants of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Extended Support Desk Setup and Support
After Hours Co-managed Help Desk Remote Technical Support
Progent’s Co-managed Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's pool of certified technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the leading shared PSA tool for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.
Microsoft Exchange Server Upgrade Services
Biggest Consulting Services Exchange Migration
Progent's Microsoft and Cisco-certified consulting engineers can help your organization to determine the value of Microsoft Exchange 2010 for your business and can help you to design and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer quick return on investment by improving your workers' efficiency, lowering the expense of hardware and service, streamlining management, and consolidating your key communications platforms.
ISA 2004 Server Remote Support Services
Microsoft ISA 2004 Server Consultants
Progent's certified ISA Server 2004 consultants have extensive backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with multiple offices, remote workers, and mission-critical web applications. Progent's ISA Firewall experts are available to assist your small business in planning and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your information security needs without overly limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of Internet Security and Acceleration Server.
Microsoft Experts Consulting Rates Consulting Team
Value Pricing Migration
Progent's pricing model is to bill for online support and in-person help per minute. As a result, you are billed only for delivered services. Progent does not demand a more expensive rate for after-hours or urgent support, and within California or in areas where Progent provides on-premises support, Progent does not charge for travel except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no minimum fee and requires no monthly commitment for services provided during normal working hours. Many service organizations impose large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big bills for quick solutions so you will not be forced to allow simple problems to fester.
High Availability Internet Connections Remote Support Services
Fault Tolerant ISP Consulting Services
Progent's Cisco-certified IT experts can show you how to design an economical, 24x7 Internet connection architecture that can deliver 24x7 Internet access through a broad range of high availability Internet access products and services including non-stop BGP, automatic fail-over, and redundant ISPs. Progent can provide CCIE engineers to show you how to utilize the most current technology for fault tolerant Internet access to implement an affordable, completely redundant Internet network with automatic failover and other features to deliver non-stop Internet access.
Windows Server 2012R2 Clustering IT Consultant
Support and Help Windows Server 2012 R2
Progent's certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration strategies, optimize your network infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management team, develop a corporate-wide security strategy, streamline IT management, help with application development, and generate and test a disaster recovery/business continuity plan.
Professionals Dynamics GP VBA
Microsoft Dynamics Contract Programming
Progent's expert application designers and programmers can help your business to create customizations to Microsoft Dynamics GP that support the unique needs of your business while retaining the advantages of seamless Windows integration. Progent can also offer help with a variety of software development technologies that can be used to create user-interface and data integrations with Microsoft Dynamics GP. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Integration Services Exchange 2003 Server Upgrade
Network Consulting Exchange 2003 Upgrade
Progent's Microsoft Premier engineers can provide expert consulting for major deployments of Microsoft Exchange. Progent's experts can show you how to plan multi-location Exchange installations or updates and can provide local personnel to assist large companies with installations of Microsoft Exchange in the or any region served by Progent's consultants.
QTS Sacramento Natomas Data Center Professionals
Consultants QTS Data Center
The QTS Colocation Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are now using the QTS Sacramento data center as a colocation facility or if your business is planning on migrating your main or disaster recovery equipment to Herakles/QTS, Progent can provide a range of cost-effective services that include data center migration, equipment deployment and upgrades, network optimization, project management services, virtual server expertise, offsite monitoring, streamlined network management, software programming, business continuity planning and testing, data security assessment, and the use of the Progent Test Lab.
VMware vCloud Suite Specialists
VMware vRealize Automation vRA Consultant Services
Progent offers the assistance of a certified VMware VCDX consultant to help your organization design, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid cloud systems. Progent offers world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud used for managing private and public cloud and hybrid cloud environments that provide maximum availability, data security, and application mobility.
IT Service Provider Mobile Laptop
Small Business IT Support Firm Desktop VPN
Progent's remote access and smartphone synchronization experts can help your business to design and configure secure access solutions for off-site desktop PCs, notebooks, and wireless handhelds so they work seamlessly with your IT network, enabling you to improve the efficiency of your off-site workers.
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