Consulting Support Services for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time among the most popular products for achieving mobile connectivity to messaging, calendars, web-based programs, and other critical business information. Progent can provide Buffalo, New York businesses the services of BlackBerry-certified experts who can assist organizations to maintain their BlackBerry deployments or transition efficiently to a modern mobile platform.

As the sophistication of small company networks has increased, and as the need for enterprise-class security, dependability, and disaster recovery has become the standard for businesses of any size, successful integration and maintenance of RIM BlackBerry solutions has grown more challenging. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small organizations often turn to external consulting professionals who specialize in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the need for an in-house BlackBerry solutions specialist and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, coupled with Progent's efficient online service delivery capabilities, provides small companies a budget-friendly solution for incorporating RIM BlackBerry technology seamlessly into their IT network.

Progent's engineers can help you with SQL Server 2019 integration and development consulting, SQL Server 2016 migration support, and Exchange Server 2019 setup so that your data and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities so you can monitor and support BlackBerry devices throughout your company, define security policies that are right for your business, customize mobile software, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered rapidly and thoroughly.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services


Technical Expertise for BlackBerry BES Server
Research in Motion's advanced solution for administering big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool enables Microsoft Exchange Server, Lotus, or Novell GroupWise users to transmit and receive emails that stay encrypted during wireless transit to provide maximum security. BES Server also streamlines a broad selection of key administrative jobs ranging from smartphone setup and updates to mobile security and high availability.

RIM BlackBerry BES Server Configuration Assistance

Progent's BlackBerry-certified engineers can assist you to use BlackBerry BES Server to do routine tasks like:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Control client settings with BES Server's vast selection of IT policies

Progent's BlackBerry-premier engineers can also help your company to utilize BlackBerry Enterprise Server to implement important tasks not available with the less advanced BES Server Express. These tasks include:

  • Configure and support BlackBerry's fault-tolerant infrastructure using virtual servers
  • Install BlackBerry smartphones wirelessly
  • Establish specialized administration roles
  • Monitor and analyze the health of your BlackBerry solution

Progent's Remote BlackBerry-premier Consulting Services is Fast and Economical
For businesses in Buffalo, New York who need fast and economical access to an authorized RIM BlackBerry support expert, Progent delivers efficient online assistance from a veteran support staff who have delivered IT solutions to organizations in every state in the United States. (Refer to Progent's customer testimonials.)

Online support avoids travel costs and allows consultants to solve technical issues rapidly, so you reduce lost productivity. Progent's BlackBerry consultants have earned accreditations in the entire range of BlackBerry solutions and can provide professional help in areas such as fixing synchronization problems, configuring BlackBerry Enterprise Server, and creating a secure, high-availability network architecture for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and produce documentation for a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network needs assessment, system architecture, roll-out strategy and execution, performance optimization, design of a fault-tolerant architecture, information backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational goals and to design a wireless environment that meets your IT budget and aligns with your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to decide which management model and equipment match your needs, and analyze your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart choices about alternatives for software editions, server hardware and mass storage, network topology, and application set up.

To optimize network security, Progent's BlackBerry-certified expert can help you to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to perform network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device users on Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy access control lists, control Exchange data flow, create, update, and apply wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of settings such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent to Get Assistance from a BlackBerry-Qualified Expert
In order to get in touch with Progent about professional help for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.



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    Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver web-based control and comprehensive protection for all your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a further layer of inspection for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.

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  • Setup and Support ProSight NinjaOne Server and Desktop Management Urgent Remote NinjaOne Server Monitoring IT Services
  • SharePoint Foundation Network Consulting SharePoint Online Online Troubleshooting

  • Remote Protecting Stealth Penetration Testing
    Stealth Penetration Testing Security Auditing

    Stealth intrusion testing is a key component of any comprehensive network security strategy. Progent's security experts can run thorough penetration checks without the knowledge of your company's internal network support resources. Unannounced penetration testing uncovers whether current security defense tools such as intrusion incident warnings and event log monitoring are properly configured and consistently observed. Progent can provide continuous automatic penetration testing to define your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, harvested credentials, overlooked patches, and unsound product defaults can be chained together by hackers into the multi-vector attacks typical of the latest strains of ransomware.

  • Remote BlackBerry Desktop Manager On-site IT Support Erie County New York
  • SharePoint Server 2007 Information Technology Consulting Microsoft Certified Partner Network Consultants Office SharePoint Server 2007

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    24-7 Citrix XenMotion Specialist

    Progent's Citrix-authorized consultants can help your company to evaluate the business benefits of XenServer and additional Citrix platforms, and can assist you to design, validate, implement, troubleshoot, and support a Citrix XenServer installation. Progent can also analyze your existing XenServer deployment and help you to optimize resource utilization, responsiveness, security and compliance, uptime, and recoverability.

  • SharePoint Server 2013 Troubleshooting Microsoft Certified Expert SharePoint Server 2013 Support and Integration
  • Small Business 100 Access Point Online Support Services 24/7 Small Business WAP121 Integration Support
  • Remote Consulting BlackBerry Synchronization Buffalo New York
  • Small Business Work at Home Integration Technology Consultants Small Business Ransomware Recovery Small Business IT Consulting Group
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  • Catalyst 4500 Switch Integration
    24-7 Catalyst Switch EVN Setup and Support

    With Catalyst switches for small and mid-size businesses, Cisco enables organizations to gain the full advantages of bringing smart traffic control to their IT infrastructures. Cisco's Catalyst switch technology makes it possible to deploy capabilities to make your IT network highly robust to handle time-critical requirements, scalable to support growth, secure enough to protect confidential information, and capable of prioritizing and controlling all traffic to streamline network performance. Progent's Cisco certified engineers can help you pick out and integrate Cisco Catalyst switches that make sense for your company. In addition, Progent's CISSP certified security consultants can show you how to develop a strategic security policy and configure Cisco Catalyst switches so they powerfully enforce your security strategy. Cisco Catalyst switches that Progent supports include Cisco's Catalyst 2960 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 switches.

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  • Specialist iPhone and Windows 8.1 integration Technology Consulting iPhone and Power BI integration
  • Specialists SMS Server 2003 Migration 24-Hour SMS Server 2003 Migration Engineer
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  • Teams Technology Professional Microsoft Teams with Microsoft 365 Professionals
  • Technical Consultant Dynamics GP Great Plains Software Troubleshooting Dynamics GP Great Plains Software
  • Technical Support Sharepoint Microsoft Windows 2019 Networking Specialist

  • Support and Integration Windows Server 2022 Clusters Sets
    Windows Server 2022 Cybersecurity Technology Consulting

    Progent's certified Windows Server 2022 consultants can assist your organization to design and carry out an efficient upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.

  • Technology Consulting Microsoft SharePoint Server 2010 Microsoft SharePoint Foundation Support

  • Top Quality Great Plains Migration Network Engineer
    Dynamics GP Great Plains Accounting Support Services

    important characteristics of Microsoft Dynamics GP software include a modular structure that lets you buy just the components you need, a standardized foundation based on Microsoft technologies to secure your investment and offer a highly interconnected environment, advanced reporting capabilities that permit you to monitor all activities, revenues and expenses and sales trends, compatibility with Microsoft Office to enable access to business data, the ability to process data from almost any db software or workstation software into Microsoft Dynamics GP, plus an open design that makes it easy to develop custom applications. Progent can show you how to set up and support a reliable, secure server and communications network to support Dynamics GP, and can offer experienced GP consultants to show you how to convert the advanced features of Dynamics GP/Great Plains accounting into a productive business management solution.

  • Telecommuting Integration Services Remote Workforce IT Consultants

  • Firewall and VPN Security Audit Services
    Remote VPN Security Firewall Setup

    Progent provides businesses of any size expert support for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security companies such as Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and Symantec. Progent can help you design a detailed security strategy and select the right technologies from a variety of suppliers to achieve your security goals while sticking within your budget restraints.

  • Top Quality Computer Consultants SharePoint Server SharePoint 2007 Technology Consulting
  • Top Quality Network Engineer Colocation Colocation Technical Consultant

  • Catalyst Switch IOS XE Support and Help
    Catalyst Ethernet Switch Online Troubleshooting

    Progent's Cisco-certified CCIE networking consultants can assist your business to configure, manage, update, tune and troubleshoot Catalyst switches. Progent can also help you to harden the security and compliance of Catalyst switches and move smoothly from legacy appliances to modern devices.

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  • Top Rated Configuration ProSight NinjaOne Automatic Patch Management NinjaOne Desktop Monitoring Support and Integration
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  • Top Technology Professional Microsoft 365 Word compatibility Professionals Office Word troubleshooting
  • Troubleshooting Microsoft Windows 2000 Microsoft Windows 2000 On-site Support
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  • Windows Server 2016 Migration Support and Setup
    Windows Server 2016 upgrade Consulting

    Progent's certified IT consultants can provide Windows Server 2016 migration consulting services to help organizations of any size to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist you to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus multi-domain clusters.

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  • Best SCDPM 2012 Upgrade Consultant Services
    Support SCDPM 2012 and Windows Server 2012

    Progent's Microsoft-certified consultants can provide remote or in-person support to assist companies of any size to design, deploy, manage, and troubleshoot a backup/restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier versions of SCDPM or from another backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent offers occasional help for resolving particularly challenging issues, or comprehensive project management services. Progent can also help you to design SCDPM 2012 into an enterprise-class disaster recovery plan.

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  • Consultant Cybersecurity Vulnerability Evaluation
    Network Security Assessment Consulting

    Progent has created special network security packages intended to provide larger enterprises a professional and thorough network security evaluation from a team of premier security engineers. All Progent's security evaluation packages feature a suite of services including network scans from inside and from beyond the company firewall, expert analysis of captured data by certified security engineers, production of a paper explaining the findings, plus a live high-level executive outbrief and a detailed interactive review for in-house IT managers.

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  • Windows Server 2022 and SQL Server Remote Support Windows Server 2022 Container Image Network Consultant
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