Consulting Support for BlackBerry Environments
BlackBerry ConsultantsBlackBerry wireless PDAs were at one time one of the most successful products for maintaining mobile connectivity to messaging, calendars, web-based programs, and other vital business information. Progent can provide Buffalo, New York businesses the services of BlackBerry-certified experts who can help businesses to maintain existing BlackBerry deployments or migrate efficiently to a modern mobile platform.

As the sophistication of small business networks has increased, and as the demand for world-class security, reliability, and recoverability has become the standard for businesses of any size, effective deployment and maintenance of RIM BlackBerry solutions has become increasingly difficult. To address areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small organizations frequently turn to external consulting professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to design, administer, and troubleshoot BlackBerry environments economically and effectively, eliminating the necessity for an in-house BlackBerry solutions expert and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of knowledge, coupled with Progent's proven online service delivery capabilities, provides small companies an economical alternative for integrating RIM BlackBerry products productively into their information system.

Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and email systems work optimally with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined management tools to help you track and support BlackBerry smartphones across your business, define security policies that are right for your business, develop custom mobile software, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored rapidly and safely.

Consulting and Technical Help for BlackBerry Enterprise Server
Research in Motion's high-end platform for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful software allows Microsoft Exchange Server, Domino, or Novell GroupWise clients to send and receive emails that are encrypted during transit to ensure maximum security. BlackBerry BES Server also simplifies a broad selection of critical management jobs that span from BlackBerry setup and updates to wireless security and high availability.

BlackBerry BES Server Configuration Help

Progent's BlackBerry-premier consultants can help you utilize RIM BlackBerry BES Server to perform routine jobs such as:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Upgrade BlackBerry device software wirelessly
  • Control client settings with BES Server's extensive library of IT policies

Progent's BlackBerry-premier consultants can also assist you to utilize BlackBerry Enterprise Server to perform important tasks not supported by the entry-level BlackBerry BES Server Express. These procedures include:

  • Install and support BES Server's fault-tolerant infrastructure based on VMware
  • Deploy BlackBerry smartphones remotely
  • Set specialized management roles
  • Automatically track and analyze the integrity of your BlackBerry solution

Progent's Online BlackBerry-premier Technical Support is Quick and Affordable
For businesses in Buffalo, New York who require quick and affordable help from a certified BlackBerry consultant, Progent offers efficient remote assistance from a veteran support team who have delivered network solutions to companies in every state in the United States. (See Progent's client testimonials.)

Remote consulting services avoids travel expense and lets engineers resolve problems quickly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and offer professional help in areas including troubleshooting synchronization issues, setting up BlackBerry Enterprise Server, and designing a secure, high-availability system architecture for BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can assist you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important tasks such as resolving enterprise activation issues, adding and deleting BlackBerry smartphone clients, setting activation passwords, implementing over-the-air program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry-certified engineers can also show you how to operate administration software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry BES environment and help you to define and implement sensible security configurations.

Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers support skills in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and remove BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Exchange data flow, generate, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry engineer can support your BlackBerry technology in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, install, test, troubleshoot, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network requirements analysis, solution design, roll-out planning and execution, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to design a wireless system that fits within your IT budget and aligns with your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which management model and hardware products meet your requirements, and analyze your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed decisions concerning alternatives for software editions, processors and storage, network architecture, and application set up.

To optimize system security, Progent's BlackBerry expert can assist your company to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security specialists to perform company-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry solution.

Call or Email Progent for Assistance from a BlackBerry-Certified Expert
If you wish to ask Progent about engineering help for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.