Consulting Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most popular products for achieving mobile connectivity to messaging, calendars, web-based programs, and other critical business information. Progent can provide Buffalo, New York businesses the services of BlackBerry-certified experts who can assist organizations to maintain their BlackBerry deployments or transition efficiently to a modern mobile platform.
As the sophistication of small company networks has increased, and as the need for enterprise-class security, dependability, and disaster recovery has become the standard for businesses of any size, successful integration and maintenance of RIM BlackBerry solutions has grown more challenging. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small organizations often turn to external consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the need for an in-house BlackBerry solutions specialist and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, coupled with Progent's efficient online service delivery capabilities, provides small companies a budget-friendly solution for incorporating RIM BlackBerry technology seamlessly into their IT network.
Progent's engineers can help you with SQL Server 2019 integration and development consulting, SQL Server 2016 migration support, and Exchange Server 2019 setup so that your data and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities so you can monitor and support BlackBerry devices throughout your company, define security policies that are right for your business, customize mobile software, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered rapidly and thoroughly.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
Technical Expertise for BlackBerry BES Server
Research in Motion's advanced solution for administering big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool enables Microsoft Exchange Server, Lotus, or Novell GroupWise users to transmit and receive emails that stay encrypted during wireless transit to provide maximum security. BES Server also streamlines a broad selection of key administrative jobs ranging from smartphone setup and updates to mobile security and high availability.

Progent's BlackBerry-certified engineers can assist you to use BlackBerry BES Server to do routine tasks like:
Progent's BlackBerry-premier engineers can also help your company to utilize BlackBerry Enterprise Server to implement important tasks not available with the less advanced BES Server Express. These tasks include:
Progent's Remote BlackBerry-premier Consulting Services is Fast and Economical
For businesses in Buffalo, New York who need fast and economical access to an authorized RIM BlackBerry support expert, Progent delivers efficient online assistance from a veteran support staff who have delivered IT solutions to organizations in every state in the United States. (Refer to Progent's customer testimonials.)
Online support avoids travel costs and allows consultants to solve technical issues rapidly, so you reduce lost productivity. Progent's BlackBerry consultants have earned accreditations in the entire range of BlackBerry solutions and can provide professional help in areas such as fixing synchronization problems, configuring BlackBerry Enterprise Server, and creating a secure, high-availability network architecture for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and produce documentation for a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network needs assessment, system architecture, roll-out strategy and execution, performance optimization, design of a fault-tolerant architecture, information backup and business recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational goals and to design a wireless environment that meets your IT budget and aligns with your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to decide which management model and equipment match your needs, and analyze your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart choices about alternatives for software editions, server hardware and mass storage, network topology, and application set up.
To optimize network security, Progent's BlackBerry-certified expert can help you to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to perform network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device users on Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy access control lists, control Exchange data flow, create, update, and apply wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of settings such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Contact Progent to Get Assistance from a BlackBerry-Qualified Expert
In order to get in touch with Progent about professional help for BlackBerry wireless integration, call