Consulting Support Services for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were once among the most popular solutions for achieving anytime-anywhere access to email, calendars, web-based applications, and other vital business information. Progent can provide Buffalo, New York businesses the expertise of BlackBerry-certified professionals who can assist companies to maintain existing BlackBerry environments or migrate efficiently to a current mobile platform.

As the complexity of small business networks has expanded, and as the need for enterprise-class security, dependability, and recoverability has grown to be the norm for organizations of all sizes, effective deployment and maintenance of BlackBerry solutions has become more challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small organizations frequently resort to external consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry environments affordably and effectively, eliminating the requirement for an internal BlackBerry technology specialist and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, combined with Progent's efficient remote support capabilities, gives small businesses an economical alternative for incorporating RIM BlackBerry technology seamlessly into their IT network.

Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and email systems function efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft software, configure easy-to-use management utilities to enable you to track and support BlackBerry devices across your business, define security policies that make sense for your business, develop custom wireless software, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored quickly and safely.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services

Technical Support Services for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and maintenance of RIM BlackBerry smartphones, providing a centralized solution for controlling critical jobs like device deployment, updates, and deactivation and also offering a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server supports transparent communication between Microsoft Exchange Server, Groupwise, or Domino messaging servers and BlackBerry users and supports wireless synchronization.

BlackBerry BES Server Configuration Support

BlackBerry Enterprise Server provides a wealth of security capabilities starting with advanced data encryption of messages transmitted between a BlackBerry smartphone and BlackBerry BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits great flexibility in selecting degrees of protection to meet the special requirements of your environment. Progent's BlackBerry certified engineers can assist you to select powerful security functions and activate them wirelessly. Examples of these wirelessly configurable security settings include:

  • Lock down a BlackBerry smartphone
  • Wipe data from a misplaced or stolen BlackBerry smartphone
  • Lock out Bluetooth functionality
  • Enable internal defenses against malicious attacks

BES Server also provides flexibility in determining mechanisms to keep BlackBerry users from installing or executing unsafe or prohibited programs. Progent can help you to select protective techniques like:

  • Specify precisely which programs are allowed on the device
  • Prevent third-party applications from using persistent memory on the smartphone
  • Select which functions third-party software can access on the smartphone
  • Restrict the kinds of connections external software running on the smartphone can initialize
  • Prevent all third-party programs from being loaded or executed on the BlackBerry smartphone

Progent's Online BlackBerry-premier Technical Support is Fast and Affordable
For businesses in Buffalo, New York who require quick and economical help from an authorized RIM BlackBerry support expert, Progent provides effective remote help from a veteran support staff who have delivered IT solutions to companies in each state in the U.S. (See Progent's customer testimonials.)

Remote support avoids travel expense and allows consultants to resolve problems quickly, allowing you to reduce wasted productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and can provide professional support in fields such as troubleshooting synchronization problems, setting up BlackBerry Enterprise Server, and designing a protected, fault-tolerant network architecture for RIM BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can help you to perform common support operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, editing user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email software. Progent's certified service professionals can in addition help your company to troubleshoot a wide range of issues concerning synchronization, handset detection, email consistency, web browsing, wireless connections, IM, desktop software installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide online consulting services for small office IT networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry technical support expenses at a minimum and, by solving problems quickly, optimizes the productivity of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone users on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, control Microsoft Exchange data flow, create, update, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and document a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network needs analysis, solution design, installation planning and execution, performance tuning, configuration of a fault-tolerant architecture, data backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to design a mobile wireless system that fits within your information technology budget and supports your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to decide which administration model and physical components meet your requirements, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about alternatives for software versions, server hardware and mass storage, network design, and application set up.

To optimize system security, Progent's BlackBerry consultant can assist you to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to perform company-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry environment.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Expert
In order to ask Progent about professional expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.

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