Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time one of the most successful products for maintaining mobile connectivity to email, scheduling, web applications, and other vital business data. Progent can provide Buffalo, New York businesses the services of BlackBerry-premier professionals who can help businesses to maintain their BlackBerry deployments or migrate smoothly to a more popular smartphone platform.
As the complexity of small business networks has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has become the standard for businesses of any size, effective deployment and support of RIM BlackBerry technology has grown increasingly challenging. To handle issues like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and company databases, small organizations often turn to outside consulting professionals who offer expertise in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-premier consultants who can help small businesses to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, doing away with the need for an internal BlackBerry technology specialist and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of experience, combined with Progent's proven online support model, provides small businesses an affordable solution for integrating BlackBerry products productively into their business information network.
Progent's experts can help your company with SQL Server 2019 development support, SQL Server 2016 management consulting, and Exchange Server setup so that your data and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use management tools to enable you to monitor and control BlackBerry smartphones throughout your business, define security policies that are right for your company, customize wireless applications, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
City | Address | Phone | Link |
Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
Integration Support for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines management and support of RIM BlackBerry wireless handsets, offering a centralized platform for controlling critical tasks like device deployment, upgrades, and retirement while also offering a solid infrastructure for data protection and high availability. BlackBerry Enterprise Server supports transparent communication between Exchange Server, Groupwise, or IBM Lotus Domino email servers and BlackBerry smartphones and supports over-the-air synchronization.
BES Server provides a wealth of security options starting with automatic encryption of messages transmitted between a BlackBerry wireless handset and BES Server based on AES or Triple DES. BlackBerry Enterprise Server also allows excellent flexibility in adjusting levels of protection to meet the special requirements of your environment. Progent's BlackBerry certified consultants can assist your company to choose advanced security features and activate them remotely. Samples of these wirelessly configurable security features are:
BlackBerry Enterprise Server also provides flexibility in determining mechanisms to keep users from installing or running unsecure or prohibited applications. Progent can help you to select protective techniques like:
Expert BlackBerry Technical Services Available Remotely from Progent
Progent's certified RIM BlackBerry support specialists are available online to deliver expert technical help to businesses in the Buffalo region or anywhere in New York. Progent's experienced remote technical support experts have helped businesses resolve network issues and reduce IT service expenses in each state in the country and established a large following of loyal customers. (Refer to Progent's client testimonials.)
Progent offers remote consulting support for a broad array of issues associated with RIM BlackBerry products including synchronization, integration with Exchange, managing BlackBerry BES Server, and improving wireless security. Major RIM BlackBerry certifications awarded to Progent's consulting experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures including troubleshooting enterprise activation issues, adding and removing BlackBerry device clients, activating passwords, implementing over-the-air software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry-certified consultants can also help you to operate administration software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using wireless LANs for activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and help your company to select and install sensible security options.
Progent's certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to add and remove BlackBerry device clients on Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and support storage groups, apply permissions, set up the MDS and IM, implement push and pull access control lists, manage Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, test, troubleshoot, and document a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and technology requirements assessment, system architecture, roll-out planning and implementation, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to create a mobile wireless environment that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to accommodate a BlackBerry BES Server, assist your organization to decide which management approach and physical components match your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning options for software versions, server hardware and mass storage, network topology, and application set up.
To optimize network protection, Progent's BlackBerry-certified consultant can help your company to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to perform company-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry solution.
Contact Progent for Support from a BlackBerry-Certified Specialist
To ask Progent about technical help for BlackBerry mobile wireless integration, call