Mobile Solutions
Buffalo, New York IT Networks
RIM BlackBerry Support
Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless PDAs were at one time among the most successful products for achieving mobile connectivity to email, calendars, web-based applications, and other vital business data. Progent can provide Buffalo, New York businesses the expertise of BlackBerry-certified consultants who can assist companies to manage existing BlackBerry environments or migrate smoothly to a current mobile platform.
As the sophistication of small company IT technology has expanded, and as the need for world-class protection, dependability, and recoverability has grown to be the norm for organizations of all sizes, effective integration and maintenance of RIM BlackBerry solutions has become increasingly challenging. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small organizations frequently turn to external consulting firms who specialize in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the need for an in-house BlackBerry technology specialist and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, coupled with Progent's efficient remote support capabilities, provides small businesses a budget-friendly alternative for integrating RIM BlackBerry technology seamlessly into their business information network.
Progent's engineers can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email systems work optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, set up streamlined administration utilities so you can monitor and control BlackBerry devices across your company, define security policies that make sense for your business, develop custom wireless applications, and make sure that your network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup processes so that it can be restored rapidly and thoroughly.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
Integration Support for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) simplifies administration and support of BlackBerry devices, providing a single platform for handling key tasks such as smartphone installation, updates, and retirement and providing a strong foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent integration between Microsoft Exchange Server, Novell GroupWise, or Lotus Domino email servers and BlackBerry handsets and allows over-the-air synchronization.
BlackBerry Enterprise Server provides a wealth of security options beginning with automatic data encryption of messages sent between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BES Server also permits excellent flexibility in selecting degrees of protection to match the specific requirements of your company's network. Progent's BlackBerry authorized consultants can help your company to choose powerful security features and activate them wirelessly. Samples of these over-the-air configurable security features include:
- Lock down a BlackBerry smartphone
- Wipe information from a misplaced or stolen BlackBerry device
- Disable Bluetooth
- Activate built-in protection against malware
BES Server also provides versatility in determining how to prevent mobile users from loading or running unsecure or unauthorized applications. Progent can assist you to choose protective techniques like:
- Specify precisely what programs are permitted on the device
- Block external applications from using persistent memory on the device
- Determine what functions third-party programs can access on the BlackBerry smartphone
- Limit the types of connections external software running on the BlackBerry smartphone can establish
- Block all third-party software from being installed or executed on the BlackBerry smartphone
Progent's Remote BlackBerry-certified Support is Quick and Affordable
For companies in Buffalo, New York who want quick and affordable access to a qualified BlackBerry consultant, Progent offers effective remote assistance from a seasoned network support team who have delivered network solutions to companies in every state in the United States. (Refer to Progent's client testimonials.)
Online consulting services avoids travel expense and enables specialists to fix problems rapidly, allowing you to minimize lost productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and can provide expert support in fields including troubleshooting synchronization problems, setting up BlackBerry BES Server, and designing a secure, fault-tolerant system architecture for RIM BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out basic technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned service professionals can also help you to troubleshoot a wide range of issues concerning synchronization, device detection, email reconciliation, web browsing, wireless connectivity, Instant Messaging, PC software installation, and Desktop Redirector.
As a leader in delivering nationwide remote consulting services for small company networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry technical support expenses low and, by solving problems promptly, optimizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important procedures including troubleshooting enterprise activation issues, adding and removing BlackBerry device clients, setting activation passwords, implementing wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry engineers can also assist you to use administration software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise system and assist your company to select and install appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Microsoft Exchange Server.
Contact Progent for Help from a BlackBerry-Qualified Consultant
To get in touch with Progent about consulting help for BlackBerry mobile wireless solutions, phone
An index of content::
Help Desk Sharing Online Consulting
Call Center Sharing Support and Setup
Progent's Co-managed Call Center service allows your business to split responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared PSA tool for managing service requests, ticketing, responsibility, progress tracking, and reporting.
Consult Solaris
Solaris Configuration
If your business network mixes Solaris platforms with Windows, Progent can assist you to incorporate your servers into a cohesive environment that permits all your OS platforms to coexist for easy administration, seamless information exchange, high dependability, enhanced throughput, and strong protection. Progent's Solaris and MS Windows coexistence assistance services feature IT infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote technical support and repair, on-site technical support, and Helpdesk support.
Windows Server 2016 Scale Out Clusters Integration
Integration Support Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery experts can help you to design a DR solution based on Microsoft's latest Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using low-cost hardware, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical deployment of a stretch cluster quorum witness.
Fault Tolerant OSPF Configuration Professional
Emergency Automatic Failover Consultancy
Progent's non-stop interoffice connectivity and fault tolerant system connection professionals can help small companies achieve fault tolerant Interoffice connectivity through redundant networks featuring transparent failover. Progent's CCIE engineers can design and implement ultra-reliable Inter-office networks supported by zero-downtime EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connections and transparent fail-over offers affordable non-stop interoffice connectivity.
Office 365 Integration Professionals
Microsoft 365 PowerPoint Integration Support and Integration
Progent can help your business to understand the many subscription options offered with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also help your business to build and manage hybrid ecosystems that transparently combine on-premises and cloud-based products and services.
Great Plains Migration Support and Help
Online Support Dynamics GP Software
Dynamics GP/Great Plains 2010 software is a full-featured business management and analytics solution that unifies data and operations across your business, interfaces easily with other solutions, and connects employees, customers and suppliers regardless of time or place. Created for small to mid-size companies, Dynamics GP 2010 and Dynamics GP Version 10.0 deliver functionality for accounting, management reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to install and manage a robust, secure server and communications environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your company benefit from the full power of Dynamics GP 2010.
QTS Colocation Center Specialists
QTS Colocation Center Professionals
The QTS Data Center is located in the earthquake-neutral Natomas area of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation facility or if you are planning on moving your primary or offsite backup system to the Herakles data center, Progent offers a variety of affordable consulting services such as colocation relocation, equipment deployment and updates, network improvements, comprehensive project management, virtualization expertise, remote network monitoring, automated network management, application development, disaster recovery planning, data security assessment, and the use of the Progent Test Lab.
24 Hour Microsoft Project Server Scheduling Professional
Installation support Microsoft Project Server 2010
Progent's Microsoft-certified engineers can provide in-depth support in deploying, using and troubleshooting any edition of Microsoft Project Server and can provide a wide range of affordable online support services based on proven best practices to help businesses of any size to receive all the benefits of this powerful platform. Support services offered by Progent include solution design, installation and upgrades, setting up secure collaboration among onsite and offsite users, network optimization, and specialized online training classes.
Remote Workers Endpoint Management Online Technical Support
Configuration Offsite Workers Endpoint Management
Progent can assist small and mid-size businesses to implement centralized endpoint management and monitoring systems for maintaining devices operated by telecommuters.
Office Access database Developer Firms
Excel VBA Coder
Progent's expert software programmers, database designers, and program managers can help enterprise clients to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for high-level planning and program co-ordination or Progent can help customers fill in expertise gaps by providing relational database designers and software programmers experienced in building line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to incorporate SharePoint with other data sources such as Microsoft SQL and Excel to build data-intensive intranets and portal sites. Progent also offers expertise with web development tools and can help businesses to create, enhance, repair, or port web-based applications to utilize the latest advances in web technology.
24 Hour Exchange 2010 Migration Specialists
Exchange 2007 to Exchange 2010 Upgrade Consulting Services
Progent's Microsoft and Cisco-certified consulting experts can help your organization to assess the value of Microsoft Exchange Server 2010 for your business and can help you to plan and implement a smooth migration to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 that will provide fast return on investment by improving your productivity, lowering the cost of hardware and service, simplifying management, and integrating your key communications technologies.
Remote Windows Server 2022 Hyper-V Professional
Support and Help Windows Server 2022 Secured-core server
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to plan and implement a cost-effective migration to Windows Server 2022 using a self-hosted network architecture or a hybrid model that combines cloud-based Windows Server on Azure with an on-site implementation of Windows Server 2022.
Network Engineer Barracuda Backup Replication
Barracuda Backup with Exchange IT Consulting
Barracuda Backup is an affordable, subscription backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed hardware storage device built by Barracuda or a virtual appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup protects vital company data generated locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to help your business to design, configure, manage and repair a backup and disaster recovery solution built on Barracuda technology.
Virtual Application Delivery Professionals
Citrix XenApp Windows Application Delivery Consulting
Progent's Citrix-certified consultants can assist your business to plan, implement, administer, and support a virtual application delivery solution built on XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your network for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can assist your organization to manage and support an off-site datacenter that features high uptime, enhanced security, and rapid disaster recovery.
Small Business Specialist Microsoft Office System
Microsoft Network Security Consulting
Progent's IT outsourcing services for small businesses include planning Windows XP, .NET Server, and Microsoft BackOffice systems, managing migrations XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, remote and in-person troubleshooting, resolving chronic IT problems, and producing a comprehensive security strategy. Progent can show you how to maximize system reliability and performance via non-stop configuration, redundant network topology, and proactive network monitoring. Progent also offers project management assistance for large-scale migrations and can help with requirements assessment, resource inventory, BOM production, vendor qualification, purchasing logistics, and professional documentation. Progent's computer outsourcing help also features education for office productivity software such as Microsoft Office XP.
SCDPM 2012 Deduplication Engineer
Network Consulting SCDPM 2012 Disaster Recovery
Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist businesses of all sizes to plan, implement, administer, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from older releases of Data Protection Manager or from another backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent offers as-needed help for fixing especially stubborn issues, or full project management support. Progent's consultants can also help you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Windows Server 2022 Container Image Remote Support Services
Windows Server 2022 Kubernetes Containers Computer Consultants
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to design and implement an efficient migration to Windows Server 2022 that features high availability and that uses a self-hosted system architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with an on-prem implementation of Windows Server 2022.
Consulting Support for Network Service Providers On-site Technical Support
Support for IT Service Providers Computer Consulting
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's information technology experts while retaining your own brand as a seamless arm of your network services staff.
Lync Server 2013 video conferencing Professional
Lync Server 2013 Front End Pool Pairing Engineer
Lync Server 2013, now called Skype for Business, allows organizations of any size to create a manageable and protected communications environment that supports the modern BYOD computing model with instant messaging, presence, audio/video and web conferencing with application sharing, and both IP and PSTN calling across a broad assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can assist you to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-based (via Lync Online) or mixed topology appropriate for your current and long-term goals, deploy Lync 2013 so as to speed up your return on investment, and deliver live online and on-premises training to your IT staff and end users. Progent has expertise in key pieces of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync 2013 with key Microsoft 365 applications including Outlook and PowerPoint.
Macintosh On-site Support
iPad 3 On-site Support
Progent's experts can provide Mac users a range of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and email help, network protection services, and one-on-one training. Progent can assist businesses to migrate to macOS from OS X or earlier versions of Apple Mac OS X and Progent can provide help with macOS and Mac OS X applications. Progent can also assist your business with Apple iPhone support and iPad synchronization, or moving to Apple's iCloud. For computer networks based exclusively on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of planning, integrating and maintaining a network environment that is available, safe, efficient and aligned with your organization's business goals.
Progent Cybersecurity Experts Specialist
Progent Cybersecurity Experts in the News Consultant Services
Progent in the News is hosted by cybersecurity expert Darrin Johnson.
Microsoft Windows 2003 Cluster Information Technology Consulting
Clustered Server Consultants
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth backgrounds assisting small organizations to minimize system downtime by offering cost-effective online consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT infrastructure, backup/restore systems, and non-disruptive system maintenance. Progent's business continuity consultants can help you to develop and validate a sensible business continuity strategy that matches your business goals and budget. Progent's disaster recovery engineers can help you to architect, deploy, and support fault-tolerant technologies such as non-stop Internet connectivity, virtualization, clustering, load balancing, continual off-site backup, and multi-location data centers.
Microsoft Certified Network Consultant Co-managed Service Desk Costs
Professionals Shared Network Support Help Desk Costs
Progent's Help Desk Call Center management and co-management services allow companies to save money, enhance output, and adjust rapidly to sudden changes in business conditions.
ransomware removal and recovery Specialists
Biggest Locky ransomware recovery Professional
Progent's experienced ransomware recovery consultants can help your business to rebuild an IT network victimized by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or MongoLock.
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