Wireless Expertise
Buffalo, New York IT Networks
BlackBerry Consulting
Consulting Support for BlackBerry Technology
BlackBerry mobile PDAs were once one of the most popular solutions for achieving location-independent connectivity to email, calendars, web applications, and other critical business information. Progent offers Buffalo, New York businesses the expertise of BlackBerry-premier consultants who can assist companies to manage existing BlackBerry environments or transition smoothly to a more popular mobile platform.
As the complexity of small business networks has increased, and as the need for enterprise-class security, reliability, and recoverability has grown to be the standard for businesses regardless of size, successful deployment and support of RIM BlackBerry technology has become more challenging. To deal with areas such as security, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small organizations often turn to outside consulting firms who offer expertise in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified consultants who can assist small organizations to design, manage, and repair BlackBerry solutions affordably and effectively, eliminating the necessity for an internal BlackBerry technology specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of experience, coupled with Progent's proven remote service delivery capabilities, gives small businesses a budget-friendly solution for incorporating RIM BlackBerry technology productively into their business information system.
Progent's engineers can help you with SQL Server 2019 integration consulting, SQL Server 2016 migration and management support, and Microsoft Exchange setup so that your data and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, set up easy-to-use management tools so you can track and control BlackBerry devices across your business, recommend security policies that make sense for your company, customize mobile software, and ensure that your network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered quickly and safely.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
Technical Support Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies management and maintenance of RIM BlackBerry wireless handsets, offering a centralized platform for handling critical tasks like smartphone installation, updates, and retirement and providing a solid infrastructure for security and high availability. BlackBerry Enterprise Server supports seamless communication between Exchange Server, Groupwise, or Lotus email platforms and BlackBerry handsets and supports remote synchronization.
BES Server offers a variety of security options beginning with advanced data encryption of messages transmitted between a BlackBerry wireless handset and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also permits great flexibility in adjusting levels of security to match the special needs of your company's environment. Progent's BlackBerry certified consultants can help you to select advanced security functions and activate them remotely. Examples of these over-the-air configurable security settings include:
- Disable a smartphone
- Erase information from a missing BlackBerry smartphone
- Disable Bluetooth
- Activate built-in defenses against malware
BlackBerry BES Server also offers versatility in determining how to prevent BlackBerry users from loading or executing unsafe or prohibited programs. Progent can help you to select blocking processes like:
- List exactly what applications are allowed on the device
- Block external applications from using non-volatile memory on the BlackBerry device
- Select which functions external software can access on the BlackBerry smartphone
- Restrict the types of connections external software running on the smartphone can establish
- Block all third-party software from being installed or run on the device
Expert BlackBerry Consulting Support Services Available Online from Progent
Progent's certified BlackBerry engineers are accessible remotely to deliver expert technical help to businesses in the Buffalo area or throughout New York. Progent's seasoned online technical support experts have helped IT organizations solve computer problems and reduce support costs in every state in the United States and established a substantial base of satisfied customers. (See Progent's client testimonials.)
Progent offers online consulting support for a broad array of technologies related to BlackBerry software and devices such as synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Important RIM BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system based on Exchange Server. Progent's BlackBerry engineer offers support skills in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to add and delete BlackBerry device users on Exchange Server and Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, back up and support storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and apply wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and produce documentation for a wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network needs analysis, solution design, roll-out strategy and execution, performance tuning, design of a fault-tolerant environment, data backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to design a mobile wireless system that meets your IT budget and supports your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry BES Server, help you to determine which administration approach and hardware products meet your needs, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices concerning alternatives for software editions, processors and storage, network architecture, and application configuration.
To optimize network protection, Progent's BlackBerry-certified expert can assist you to choose and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security engineers to perform network-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry solution.
Contact Progent for Support from a RIM BlackBerry-Qualified Expert
To get in touch with Progent about consulting help for BlackBerry mobile wireless integration, phone
An index of content::
SharePoint Deployment Architecture IT Consultant
24-7 Configuration SharePoint 2016 and SQL Server
Progent's Microsoft-certified SharePoint consultants can provide affordable remote and onsite expertise, application development, and troubleshooting support for businesses of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.
Part-Time Jobs Contract Microsoft Consulting
Contract Network Consultants Contractor Jobs
Progent's Experts Group provides support in key fields that include Macintosh networking and programs; Support for Linux-powered, UNIX, and Sun systems; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Strategic and vertical program help; CIO, management information analyst, and project logistics outsourcing; Custom applications development and deployment; Web site, eCommerce, Electronic Data Interchange, and customer information portal design and deployment; DBM management and efficiency consulting; Management information expertise; and Telecommunications systems consulting.
Consultants SQL Server 2012 xVelocity
IT Consulting PowerPivot for SharePoint
Progent can provide the support of certified engineers as well as seasoned database application developers, database administrators, project management experts, network infrastructure engineers, disaster recovery/business continuity planning specialists, and security consultants to help you to evaluate the likely benefits of SQL Server 2012 for your business, set up test environments at your site or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from other database platforms, and configure a cost-effective and secure network infrastructure that helps you realize the full business benefit of SQL Server 2012.
ProSight Reporting Infrastructure Management Remote Troubleshooting
ProSight Reporting Infrastructure Monitoring Support and Help
ProSight Reporting is a growing suite of real-time reporting plug-ins created to integrate with the top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Compliance Audit Palo Alto Networks PA-5400 Series Firewalls
Palo Alto Networks PA-220 Series Firewalls Protect
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation cybersecurity ecosystem that spans your data center and cloud-based resources and protects any user anywhere with any endpoint device.
Open Now Forefront TMG Professionals
Microsoft Forefront TMG 2010 Technical Support
Forefront Threat Management Gateway is based on the powerful security technologies of Microsoft ISA Server and provides a easily administered Internet gateway that delivers a one-server platform for an array of security functions including an application layer and network layer firewall, URL filtering, malware inspection, IPS, reputation services, VPN control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security reporting features, permits custom reporting powered by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft engineers can assist you to plan and execute pilot and production implementations; interface Forefront Threat Management Gateway with Windows Server 2008, AD, SQL Server, Exchange Server 2010, and SharePoint; set up Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent's consultants can also assist you to upgrade economically to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Best VMware NSX Software Defined Data Center Consultancy
VMware vCloud Suite Engineers
VMware's NSX network virtualization technology allows you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high level of automation independent of the hardware making up the basic IP network. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also permits transparent testing for disaster recovery, updates and fixes and can produce audit reports to verify full service restoration, validate SLAs and demonstrate DR compliance. When used with VMware's NSX virtual network platform, VMware SRM can rapidly restore the complete virtualized network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist you to plan, deploy, test and administer a DR solution based on VMware Site Recovery Manager and VMware NSX.
CCIE Certified IP Endpoints Engineer
VoIP On-site Support
Progent's Cisco CCIE-certified networking consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Engineer SentinelOne Phishing Defense
Consulting SentinelOne Behavior-based Virus Detection
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that includes machine learning technology and advanced services to provide cutting-edge endpoint detection and response.
Training Network
Router One-On-One Training
Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to deal with technical issues that are within their comfort zone, Progent is able to focus on providing high-value skills where Progent faces little competition. Mid-size companies who utilize trusted freelance consultants or who employ internal IT staffs benefit when Progent transfers knowledge about new technology and proven processes to make their IT environments more reliable, secure, and efficient.
Service Database Support Outsourcing
Service Reports Remote Technical Support
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all billed support activities. Unlike many independent consultants or local support firms who offer scant documentation or details of services performed, each service provided by Progent is accompanied by full documentation. Every Progent consultant has use of the support reports transmitted by every consultant to every customer. The practice of detailing and organizing service records results in more efficient support and eliminates a slew of typical misfortunes such as when a support customer is effectively held hostage to a consultant who won't let go of the keys to the kingdom.
Technical Consultant Service Reports
Service Database Computer Engineer
Progent uses an enterprise-class service reporting system that records and formats complete documentation for all delivered services. Unlike many freelance consultants or local support organizations who provide minimal documentation or specifics of services done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service documentation transmitted by each staff member to every customer. The discipline of documenting and archiving service records allows more effective support and eliminates a slew of common problems such as when a support client is effectively held hostage to a consultant who won't release vital service information.
Risk Mitigation Specialists
CRISC Cybersecurity IT Consultant
Progent's disaster recovery support and business continuity engineers can help you create a disaster recovery strategy to prepare for an IT system catastrophe. Progent can show you how to create a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, zero-downtime network architecture that takes into account availability issues covering a broad range of infrastructure technologies and processes.
SharePoint Workspace 2010 Online Consulting
SharePoint InfoPath Forms Services Support Outsourcing
Progent's Microsoft engineers can provide cost-effective online support and programming services to help you to plan, implement, manage, and troubleshoot Microsoft SharePoint 2010 installations that can feature web pages that can function as intranets, extranets, document and media management tools, wikis, data warehouses, business analytics, enterprise search, Visio-driven workflows, and other utilities to support and improve information sharing. Progent can help you integrate SharePoint 2010 with MS SQL Server and with other databases as well as with Microsoft's familiar desktop programs like Excel, Word, Outlook, and Visio. Progent can help you to migrate from earlier versions of SharePoint or adapt a mix of web applications into a unified and easily managed SharePoint 2010 environment.
Microsoft Expert SQL Server 2019 and Excel Online Help
Integration SQL Server 2019 High Availability
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to assess the business case for upgrading to SQL Server 2019 and can deliver fast online or on-premises access to consulting experts in solution design and deployment, software development, database administration, and cybersecurity.
Infor SyteLine CloudSuite Implementation Engineers
Professionals Infor SyteLine ERP
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates more than a quarter century of experience helping manufacturing and service organizations to manage complicated supply chains and improve the efficiency of critical business processes to get products to market fast and adhere to customer commitments consistently. Progent offers the expertise of an ERP specialist with more than 20 years of background with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises services that can range from occasional advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Amazon AWS integration, disaster recovery planning, and DBA services.
Duo Two-factor Authentication Computer Engineer
Professionals Duo Multi-factor Authentication
Progent's Duo service plans utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification on iOS, Google Android, and other out-of-band devices.
SharePoint Server 2003 Computer Engineer
SharePoint Portal Server Technical Support Services
Progent's Microsoft-certified experts can provide organizations of all sizes consulting, troubleshooting, and development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web-based technology for efficiently coordinating people, groups and information. Microsoft SharePoint offers a central location for your workers or customers to connect to, organize, share and interact with relevant data, documents, and software and to communicate with other people. SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services connect workers, customers, teams and projects with the information they've created in a manner that makes data easy to find, retrieve and apply. Progent's SharePoint experts can assist your organization to maintain your existing SharePoint ecosystem or migrate to the latest release of SharePoint.
iPhone and Exchange integration Troubleshooting
iPhone and Windows 10 integration Remote Support Services
Progent offers cost-effective online consulting to assist your business to design, configure, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you get past occasional technical roadblocks or long-term engagements to help you finish business-critical initiatives on time and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or support a resilient, secure and efficient infrastructure that aligns with your mode of computing. Progent also offers online or onsite training to show you how to manage and use your iOS devices in a secure, collaborative environment that optimizes the business value of your IT system.
SSL certificate management Engineers
24-Hour client credential management Services
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect information related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as half of the time wasted searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you're planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it.
ProSight Remote Desktop Monitoring Remote Technical Support
Automated Desktop Management Technology Consulting Services
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system running at peak levels by tracking the state of vital devices.
Microsoft ISA Server Support and Integration
Microsoft Experts ISA 2004 Firewall Network Consulting
Progent's Microsoft-certified Forefront TMG and ISA Server 2006 experts can help you to plan, install, and manage an implementation of TMG 2010 or Internet Security and Acceleration Server 2006 on your information system that provides the firewall security, speed and manageability that your business requires.
SQL Server Cluster Computer Consultants
Clustered Server Remote Consulting
Progent offers Windows Cluster Server support to help your company deploy zero-downtime clustered servers that can provide 24x7 operation. Windows cluster servers for high-availability systems include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Server Cluster. By helping you create fault-tolerant clustered server environments powered by Microsoft Windows Server Cluster 2003, Progent's Certified Windows engineers make sure that your non-stop server clusters are set up to maximize the competitive value of your IT network.
Select Topic: