Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most successful solutions for maintaining anytime-anywhere connectivity to email, scheduling, web applications, and other vital business information. Progent can provide Buffalo, New York businesses the expertise of BlackBerry-certified professionals who can help businesses to manage their BlackBerry deployments or transition smoothly to a more popular mobile solution.
As the sophistication of small company IT technology has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for businesses regardless of size, successful deployment and maintenance of RIM BlackBerry solutions has grown more difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small organizations often turn to external consulting professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based environments affordably and effectively, doing away with the need for an internal BlackBerry solutions specialist and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, combined with Progent's efficient remote service delivery model, provides small companies a budget-friendly solution for incorporating RIM BlackBerry technology seamlessly into their business information network.
Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to help you monitor and control BlackBerry devices across your company, recommend security policies that are right for your company, develop custom mobile applications, and ensure that your network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered rapidly and safely.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
Progent locations in Upstate New York
Consulting and Technical Services for BlackBerry Enterprise Server
Research in Motion's high-end solution for managing large collections of BlackBerry devices is the BlackBerry Enterprise Server. This powerful software enables Exchange, Lotus, or Novell GroupWise clients to transmit and receive emails that are encrypted during wireless transit to ensure optimum security. BlackBerry BES Server also streamlines a wide variety of critical administrative tasks that span from BlackBerry deployment and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-certified engineers can show you how to use BlackBerry BES Server to do routine tasks such as:
- Deploy and manage applications
- Schedule smartphone, application, and policy updates
- Upgrade BlackBerry smartphone firmware wirelessly
- Control user settings with BlackBerry's vast selection of IT policies
Progent's BlackBerry-certified consultants can also assist you to utilize BlackBerry BES Server to implement important tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:
- Set up and support BES Server's fault-tolerant infrastructure using virtualization
- Deploy BlackBerry devices remotely
- Establish specialized administration roles
- Automatically track and report on the overall health of your BlackBerry solution
Expert BlackBerry Consulting and Technical Services Offered Online from Progent
Progent's authorized BlackBerry support specialists are accessible online to deliver expert assistance to businesses in the Buffalo region or anywhere in New York. Progent's experienced online consulting experts have helped businesses resolve network problems and cut support costs in each state in the country and built a large base of loyal clients. (Refer to Progent's customer testimonials.)
Progent can provide online assistance for a broad selection of technologies associated with BlackBerry software and devices including wireless synchronization, integration with Exchange Server, setting up BlackBerry BES Server, and strengthening mobile security. Major BlackBerry credentials earned by Progent's consulting professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic technical operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters and auto-signature, editing user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned experts can also help your company to resolve a wide array of issues concerning synchronization, device recognition, email reconciliation, web access, mobile connectivity, Instant Messaging, PC software installation, and Desktop Redirector.
As a leader in providing countrywide remote technical assistance for small office networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support costs low and, by dealing with issues quickly, improves the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important procedures including troubleshooting enterprise activation issues, registering and removing BlackBerry device clients, setting activation passwords, configuring wireless program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry consultants can also help you to operate administration tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise system and assist you to define and implement appropriate security options.
Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry device users on Exchange Server and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent to Get Support from a BlackBerry-Certified Expert
In order to ask Progent about consulting assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.