For businesses of any size in Buffalo New York, Progent can provide easy, fast, and affordable communication with CCIE-Certified network experts. CCIEs are top-level networking experts who earn this prestigious recognition by completing strenuous testing overseen by Cisco. CCIE-qualified engineers can handle the most complex problems associated with network interfacing, troubleshooting, and configuration. Progent's CCIE-certified support specialists operate closely with Cisco's internal engineers in analyzing anomalies with IOS or NX-OS utilities and coming up with workarounds or receiving program patches to correct problems. A Cisco CCIE has the experience to pinpoint the cause of computer network problems whether from network appliances or software.

Progent offers fast and affordable online access to a CCIE specialist so you can get timely help for complicated network issues that are impacting productivity but are outside the scope of your local IT support organization. Progent's Cisco CCIE-Certified consultants can access your system via state-of-the-art remote support utilities in order to provide rapid and affordable analysis and repair of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or national ISPs, and so their services are not readily available to smaller businesses. Progent is among the rare support providers to make CCIEs accessible to support small and mid-size businesses. In addition, Progent offers fast contact with a CCIE remotely so that you can receive timely support for urgent network issues that are reducing business efficiency. To learn how to talk to a Progent CCIE for timely help with your network, go to remote network assistance.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services


Cisco's large selection of both current and legacy networking devices supported by Progent includes ASA Series Security Appliances and PIX Series Firewalls, the Catalyst Firewall Services Module, secure high-speed and integrated services (IS) routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs and distribution switches, Voice over IP (VoIP) systems, Catalyst and Nexus family switches, as well as security and Virtual Private Network (VPN) solutions. Maintaining one of the largest groups of Cisco-certified CCIE consultants of any independent consulting firm, Progent has priority access to Cisco's internal support specialists and Cisco's latest learning tools to keep at the vanguard of connectivity technology.

Software Update Management for Cisco Network Infrastructure Devices
Software update management is an essential and complicated task. Timely and properly managed updating maximizes cybersecurity, compliance, availability, and capability. Sporadic software update management can result in security vulnerabilities, compatibility problems, sluggish or erratic performance, unnecessary offline stretches, or loss of key functions. Patching involves more than periodic updates of an OS and applications for servers and endpoints. Firmware updates can be as critical for network infrastructure appliances such as switches, firewalls, and wireless APs.

Software Update Management Support for Network Infrastructure Devices

Progent can provide software update management expertise for network devices from Cisco and other leading vendors

Progent has provided high-end assistance for Cisco infrastructure products for over twenty years and Progent's managed services for patch management offer businesses of any size a versatile and affordable solution for evaluating, validating, scheduling, applying, and tracking updates to your dynamic IT network. To find out about Progent's service options for patch management, visit Progent's software update management solutions.

To learn more information about Progent's world-class support for Cisco technology, choose a topic:

Additional Support Expertise Offered by Progent
Besides Cisco products and technology, Progent's consultants can provide advanced support for other important areas of computer technology, making it possible for Progent to deliver end-to-end IT solutions for organizations of all sizes. A sampling core disciplines where Progent's IT consultants can provide world-class support are: By providing an efficient centralized resource for IT generalists and specialists, Progent is able to tailor fast, inexpensive, and comprehensive IT solutions that match the specific requirements of businesses in Buffalo New York.



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    Hybrid Microsoft 365 and Exchange Integration

    Microsoft 365 Exchange Online lets you utilize cloud-resident servers, mailboxes and associated Exchange infrastructure to lower capital expense and administrative overhead. You can configure Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly remote support to assist your small businesses to assess the potential advantages of Exchange Online, plan a solution that aligns with your functional requirements and budget, carry out an efficient move from your current Exchange system to one that incorporates Exchange Online, train your management staff and end users, and deliver ongoing consulting and troubleshooting.

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