For offices of all sizes in Buffalo New York, Progent offers easy, fast, and affordable contact with Cisco CCIE-Certified engineers. Cisco CCIEs are world-class network experts who earn this prestigious recognition by completing rigorous examinations overseen by Cisco. CCIE-qualified engineers can handle the most complicated problems associated with network integration, troubleshooting, and optimization. Progentís CCIEs work directly with Cisco's in-house engineers in analyzing anomalies with Cisco IOS or Cisco NX-OS utilities and coming up with workarounds or receiving program patches to correct problems. A Cisco certified CCIE has the experience to detect the origin of computer network problems stemming from network appliances or applications.

Progent can provide fast remote access to a CCIE specialist so you can get high-level assistance for complicated network issues that are impacting business productivity but are beyond the experience of your ordinary IT support resources. Progent's Cisco CCIE-Premier consultants can examine your network using advanced remote connectivity tools that allow them to provide fast and cost-effective analysis and resolution of critical network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or national ISPs, and so their skills are not readily accessible to the general public. Progent is one of the few support firms that makes CCIEs available to assist small and mid-size businesses. Also, Progent offers fast contact with a CCIE by phone so that you can receive immediate help for complex network problems that are hurting business productivity. To find out how to contact a Progent CCIE for immediate assistance with your network, visit Progent's online network support.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services

Progent has one of the largest groups of Cisco-premier CCIE consultants of any independent consulting company in the United States. Consequently, Progent can provide unbeatable skill in delivering network infrastructure solutions based on Cisco technology. Since Progent is also a Microsoft Certified Partner and offers expert application help for a broad range of business applications, Progent can deliver comprehensive information technology solutions that optimize the business value of your network.

CCIEs represent an exceptional value since their depth of expertise enables them to solve the most intractable problems rapidly. In most instances, less seasoned engineers can spend many hours or days struggling with a task that a certified CCIE can resolve in minutes. The majority of Progent CCIEs are not only expert at Cisco products, but also have multiple advanced technical certifications including Microsoft Certified Systems Engineer (MCSE), and an important network protection certification such as CISSP or CISM. This allows Progent to provide end-to-end solutions that address a wide range of technologies without requiring needless costs and delays orchestrating too many specialists.

Software Update Management for Cisco Network Appliances
Patch management is a critical and complex process. Timely and correctly managed patching maximizes cybersecurity, regulatory compliance, availability, and functionality. Haphazard patch management can cause security gaps, compatibility problems, slow or inconsistent performance, unnecessary offline stretches, or unavailability of important features. Patching entails more than occasional updates of an OS and apps for servers and user machines. Firmware updates can be as vital for network appliances such as switches, firewalls, and wireless APs.

Patch Management Support for Network Appliances

Progent can provide software update management support for infrastructure devices from Cisco and other major vendors

Progent has provided top=level assistance for Cisco networking products for more than twenty years and Progent's managed services for patch management offer businesses of all sizes a versatile and cost-effective option for assessing, validating, scheduling, applying, and documenting software and firmware updates to your ever-evolving information system. To find out about Progent's service programs for firmware update management, see Progent's software update management services.

In order to find out more concerning Progent's professional support services for Cisco network technology, choose a subject:

Additional Support Services Offered by Progent
Progent also offers a a wide array of consulting services in vital areas to help businesses to convert Cisco networking technology into an integrated information solution that provides competitive value. A few of the consulting services available from Progent's subject matter experts include project management expertise, VMware vSphere and vCloud deployment, VMware Site Recovery Manager application continuity consulting, VMware NSX virtual network design and integration, Microsoft Windows Server 2019 migration services, Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, business continuity planning and testing, Windows Server 2012 R2 configuration, security vulnerability assessment, DBA and application expertise, and temporary CIO services.

Progent can also help your IT team you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud infrastructure and that utilize Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)

By providing a convenient centralized resource for IT generalists and specialists, Progent is able to deliver timely, cost-effective, and thorough IT solutions that fit the special requirements of businesses in Buffalo New York.

An index of content::

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    Fault Tolerant Internet Data Center Specialist

    Progent's Data Center consultants can help you select high availability data centers that meet the particular needs of your company. High availability Internet Data Centers are especially attractive to small companies due to of their low cost and convenience in comparison to pursuing a do-it-yourself approach. Trying to build an in-house data center that offers even a minimum level of fault tolerance is too expensive for most small organizations. Progent can help you reap all the advantages of high availability data centers and 24x7 colo sites by providing a full array of consulting and maintenance services.

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    Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager and in addition have fast access to Progentís Microsoft Premier network support experts. With Progent's affordably priced IT support programs, small and midsize organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager to provide small company networks enterprise-class availability, protection, and productivity.

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    Progent's engineers can deliver a range of consulting services to assist organizations of any size to deploy, manage, and troubleshoot environments that incorporate workstations, laptops, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's senior project managers can help design and configure testing labs to assess Microsoft Windows 8.1 and plan and implement Windows 8.1 migration plans following leading practices.

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    Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a multi-site enterprise. Progent can also help clients to incorporate other Cisco appliances for unified management.

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  • Juniper Junos Network Security Audit
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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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  • 24/7/365 Online Consulting VPN Routers
    ISR Routers Remote Support

    Cisco offers a full array of routers that includes appliances built to provide the security, performance, and availability required by organizations ranging from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and system uptime. Progent can show you how to select and integrate Cisco routers to build a solid foundation for your IT system and to make it economical to expand as you support new users, open new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS platform, including the Cisco 800 family of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus older 3600 and 3700 Series Routers.

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    Progent's Linux support experts provide small and mid-size businesses and software developers help with managing and maintaining Linux systems that run with Microsoft-based networks. Progent offers your business contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of experience offers you a convenient one-stop source to show you how to create and manage a protected and reliable mixed-platform connectivity and communications solution that allows Linux and Microsoft coexistence by combining MS Windows with major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

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  • Office 365 and on-premises Exchange Setup and Support
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    Microsoft has made a strong effort to enable transparent hybrid networks that integrate Office 365 and local Exchange systems. This allows you to have certain mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you through challenging technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 solution is completed on time and on budget.

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    Progent's Cisco-certified Wi-Fi integration experts can help you to deploy, manage, and debug Cisco Small Business 100/300/500 Wi-Fi APs.

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  • Ubiquiti UniFi access point Consulting
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    Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi devices installed throughout multiple venues with thousands of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent offers the skills of veteran Wi-Fi consultants who can assist your organization to determine the benefits of UniFi technology for your environment and assist you to plan, deploy, administer, and maintain your UniFi ecosystem.

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    Progent's Linux support experts provide small and mid-size companies and software developers support for administering and supporting Linux computers that operate with Microsoft-based technology. Progent offers your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide array of experience provides you with a convenient single consulting firm to help you build and manage a secure and reliable mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by combining Windows with leading Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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    Progentís team of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world professional experience, in the trenches of IT support, performing a wide range of technical tasks for an extensive array of customers. Every Progent support professional shares a refined collection of personal best practices which are combined into company-wide leading practices standards that Progent instills in its consulting personnel. This ensures that you get not only world-class IT help, but also a support engineer with field-tested methods for using technical knowledge to solve actual network problems rapidly.

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  • Cisco IP Video phones Support and Setup
    IP Communications IT Consultants

    Progent's Cisco-certified VoIP phone and video IP phone experts can help you to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from discontinued VoIP devices to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, originally named CallManager, or with Cisco Unified CM Express to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM apps like Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, deploying ISR G2 routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.

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    Microsoft SQL Engineer

    Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the rapid creation of cutting-edge high-end programs that can provide your business a critical competitive advantage. SQL Server features built-in support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, assures you success in designing, installing and managing Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET platform.

  • Support Services Jabber and Microsoft Office Computer Consulting Jabber and OAuth

  • Technical Consultant CRISC Cybersecurity
    CRISC Certified Remote Troubleshooting

    Progent's disaster recovery planning and business continuity professionals can show you how to design a disaster recovery plan in case of an IT system disaster. Progent can help you define a comprehensive disaster recovery strategy that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified engineers can also show you how to build an affordable, high-availability system solution that addresses availability issues covering a wide range of network technologies and processes.

  • Cisco Small Business IT Consulting Buffalo, NY
  • System Center Operations Manager Integration Monitoring and Reporting Integration
  • System Center Operations Manager Technology Consulting After Hours Monitoring and Reporting Consulting Services
  • Telecommuters Buffalo Consulting Experts - Setup Consulting Experts Buffalo Buffalo Remote Workers Infrastructure Consulting Services Erie County New York
  • Teleworkers Expertise near me in Buffalo - Cloud Integration Systems Consulting and Support Services Buffalo, NY Open Now At Home Workforce Buffalo Consultants - Cloud Solutions Assistance Buffalo, Erie County
  • Immediate Cisco Small Business IT Consultants Buffalo New York
  • Top At Home Workforce Consulting and Support Services near me in Buffalo - Backup Technology Consulting Services Buffalo, Erie County Buffalo Work at Home Employees Backup Solutions Expertise Buffalo, NY
  • Top Ranked MS Microsoft Virtual Server Engineers Microsoft Server Consolidation Professionals
  • Top Rated Microsoft Dynamics CRM Help and Support Computer Consultants MS CRM
  • Top Rated Wi-Fi Management Computer Consultant Wi-Fi Professionals
  • Top Rated Work at Home Employees Buffalo Consulting - Endpoint Management Solutions Consulting Services Buffalo, NY Emergency Buffalo Work from Home Employees Endpoint Management Solutions Consultants
  • Tracking Service Costs Support Remote Service Reporting Integration Support
  • UNIX Professionals Information Technology Consulting Sun Solaris
  • Unified CM SIP gateway Technology Consulting Services Cisco Certified Experts Expressway Network Consultants
  • Urgent PIX Remote Consulting Onsite Technical Support PIX
  • VMware NSX and SRM Disaster Recovery Consulting Services VMware VCDX-NV certified Services
  • VPN Support and Help Integration Services VPN
  • WLAN controller Network Consulting After Hours prime infrastructure Support
  • WLAN controller Professional 24x7 wireless controller Computer Consultant
  • Walnut Creek, CA Remote Support Jobs Microsoft MCA Consultant Microsoft MCP Support Employment Opportunities Martinez CA, U.S.A.

  • 24/7 Microsoft Office SharePoint Server 2007 Support and Integration
    Onsite Technical Support Microsoft Office SharePoint Server 2007

    Progentís Microsoft-certified consultants can provide organizations of all sizes consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web technology for intelligently connecting people, groups and information. Microsoft SharePoint Server provides a common location for your employees or customers to connect to, organize, share and interact with relevant data, files, and software and to interact with other people. SharePoint allows faster and more intelligent decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services connect workers, customers, teams and projects with the data theyíve developed in a manner that makes data easy to locate, retrieve and apply. Progent's certified SharePoint experts can help your organization to manage your current SharePoint ecosystem or upgrade to the current release of SharePoint Server or to SharePoint Online.

  • WatchGuard Firebox M5600 Firewall Computer Security WatchGuard VPN Protection
  • White Paper Advantages of IT Outsourcing White Paper IT Outsourcing Model
  • Windows 7 Evaluation Outsourcing Microsoft Windows 7 Remote Troubleshooting
  • Windows 8.1 BitLocker Server Recovery Windows 8.1 Consultant Services
  • Windows Server 2008 R2 Online Technical Support Technology Consulting Services Windows Server 2008 DirectAccess
  • Windows Server 2012 R2 Live Migration Remote Support Services Windows Server 2012 R2 Active Directory Professional
  • Windows Server 2016 Hyper-V Consulting Services Immediate Windows Server 2016 Workgroup clusters On-site Technical Support
  • Windows Server 2016 Server Integrators Buffalo, NY Windows 2008 Server Computer Networking Buffalo Great Lakes

  • Microsoft Project Server My Sites Consultant
    Contract Programming MS Project Server

    Progent's Microsoft-certified consultants offer advanced expertise in implementing, operating and troubleshooting any edition of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad range of affordable remote support services following proven best practices to help businesses of any size to get all the benefits of this powerful platform. Services offered by Progent include system design, installation and upgrades, strategies for safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training.

  • Wireless Access Point Information Technology Consulting Wireless Consultant
  • Wireless Network Professional Wi-Fi Consulting
  • Work at Home Employees Buffalo Assistance - Collaboration Technology Expertise Buffalo New York Buffalo Remote Workforce Collaboration Technology Expertise Erie County New York
  • Work from Home Employees Consulting Experts - Buffalo - IP Voice Systems Guidance Buffalo Great Lakes Buffalo At Home Workforce IP Voice Solutions Consulting and Support Services Buffalo, Erie County, United States

  • Private Cloud Solutions Specialists
    Small Business Private Clouds Engineers

    Progentís private cloud hosting service enables small and midsize businesses to run key applications like Microsoft SQL and Exchange Server from a hardened Tier III data center on fully redundant hardware with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup and restoration. You can use Progentís private cloud hosting service to eliminate major capital costs for the purchase, maintenance, and operation of network hardware and data center facilities while benefiting the highest levels of network reliability and security.

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