Cisco Remote and Onsite Network Help
Buffalo Enterprise and Small Business Information Network Infrastructure
For businesses of all sizes in Buffalo New York, Progent offers convenient, quick, and economical communication with Cisco CCIE-Premier engineers. CCIEs are world-class network professionals who achieve this prestigious recognition only after strenuous testing overseen by Cisco. CCIE-qualified engineers can tackle the most complex issues associated with network deployment, troubleshooting, and configuration. Progent’s CCIE-certified support specialists operate directly with Cisco's internal engineers in analyzing anomalies with Cisco IOS or Cisco NX-OS utilities and coming up with temporary alternatives or obtaining program patches to correct problems. A Cisco certified CCIE knows how to detect the origin of network difficulties whether from hardware or applications.
Progent offers fast and affordable remote access to a CCIE specialist so that you can receive timely help for complicated network issues that are affecting business productivity but are outside the experience of your local network support organization. Progent's CCIE-Certified consultants can access your system via state-of-the-art remote connectivity utilities that allow them to provide fast and low-cost diagnosis and resolution of critical network problems.
Progent's CCIE Support Services
Most CCIEs are employed by big corporations or nationwide ISPs, and so their skills are not readily accessible to smaller organizations. Progent is among the few support providers that makes CCIEs accessible to help small and medium sized businesses. Also, Progent can provide fast contact with a CCIE remotely so that you can get timely support for urgent network issues that are hurting business efficiency. To learn how to get in touch with a Progent CCIE for immediate help with your IT infrastructure, go to remote network help.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
Progent maintains one of the biggest groups of Cisco-certified CCIE experts of any independent support company in the United States. Consequently, Progent offers unbeatable expertise in finding connectivity solutions based on Cisco technology. Because Progent is also a Microsoft Certified Partner and provides expert application support for a wide array of popular applications, Progent can help you achieve end-to-end IT solutions that optimize the strategic value of your network.
CCIEs are an excellent value because their depth of expertise enables them to resolve the most intractable problems quickly. In typical scenarios, less seasoned engineers can burn up hours or even days wrestling with a task that a certified CCIE can resolve in a few minutes. Most Progent CCIEs are not only expert at Cisco technologies, but also have multiple advanced industry certifications including Microsoft MCSE, and an important network security certification such as CISSP or CISA. This allows Progent to offer complete solutions that address a broad range of technologies without incurring extra costs and interruptions managing too many specialists.
Software Update Management for Cisco Network Appliances
Patch management is crucial and complicated process. Timely and properly managed updating maximizes cybersecurity, compliance, uptime, and capability. Sporadic software update management can result in security vulnerabilities, compatibility problems, sluggish or inconsistent performance, needless offline stretches, or unavailability of key functions. Patching entails more than periodic updates of operating systems and apps for servers and endpoints. Firmware patches can be as essential for network appliances such as switches, firewalls, and wireless access points.
Progent has delivered advanced help for Cisco networking appliances for more than twenty years and Progent's support services for patch management provide businesses of all sizes a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking updates to your dynamic IT system. To find out about Progent's services for patch management, see Progent's software update management services.
In order to find out more information concerning Progent's world-class support services for Cisco technology, select a subject:
- Overview of Progent's Cisco Network Support
- Fast and Affordable Online Assistance from a Cisco Certified Internetwork Expert (CCIE) Consultant
- Cisco Firepower Firewalls: Integration and Management Expertise
- Cisco ASA 5500-X Firewalls with Firepower: Consulting and Troubleshooting Expertise
- ASA 5500 Firewall Consulting Help
- Cisco PIX 500 Series Firewall Maintenance Services
- Cisco Routers Configuration and Troubleshooting Support
- Cisco Wireless Network Design Support
- Cisco Aironet APs Consulting Support
- Cisco Small Business 100, 300 and 500 Wireless Access Points Engineering Expertise
- Catalyst 802.11ax Wi-Fi 6 APs Solution Design, Configuration and Troubleshooting Services
- Cisco WiFi Controllers Integration Consulting
- Meraki Wireless Access Points Design Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Consulting and Technical Support
- Cisco Voice over IP (VoIP) Phones and IP Video Desktop Phones Consulting Services and Cisco Wireless IP Phone Solutions
- Cisco Jabber Migration and Support Services
- Catalyst Switches Engineering Services
- Cisco Nexus Switches Consulting and Support Services
- Cisco Meraki Switches Configuration and Maintenance Expertise
- Cisco Security and VPN Integration Services
- SIP and CUBE Integration Solutions: SIP Trunks and CUBE Integration Consulting
- Design and Support for Cisco-powered Datacenters
- Network Design Expertise for Internet Service Providers
- Streamlined Network Management Solutions for Cisco Environments
- NetApp and Cisco FlexPod Cloud Architecture Consulting
Progent can also provide a broad selection of IT consulting services in key practice areas to assist companies to turn Cisco networking technology into an integrated IT solution that provides strategic value. Some of the consulting services available from Progent's experts are project management expertise, VMware vSphere deployment, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX network virtualization design and management, Windows Server 2022 solution design and integration services, Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud solutions, Windows Hyper-V consulting, business continuity planning and testing, Windows Server 2012 R2 configuration, network security vulnerability scanning, database administration and database development expertise, and part-time Chief Information Officer consulting services.
Progent can also assist your IT team you to design, implement, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud resources and that use Cisco technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)
By providing a convenient centralized source for IT generalists and application experts, Progent can tailor timely, cost-effective, and comprehensive information technology solutions that match the unique needs of companies in Buffalo New York.
An index of content::
Microsoft Office System Networking Consultancy
Microsoft Network Designers
Progent’s computer outsourcing services for small businesses feature designing Windows XP, .NET, and Microsoft BackOffice environments, managing upgrades to XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-premises repair, resolving chronic IT issues, and creating a company-wide security plan. Progent can show you how to enhance system availability and throughput with non-stop configuration, resilient network architecture, and proactive network monitoring. Progent also provides special project assistance for large-scale upgrades and can help with requirements definition, product inventory, BOM production, sourcing qualification, procurement logistics, and complete documentation. Progent’s IT outsourcing service also features training for office productivity packages such as Office XP.
Support Services Cisco DistributedDirector
Cisco Content Engine Network Module for Content Delivery Onsite Technical Support
Progent provides fault tolerant load balancing support that addresses system load balancing, load balanced applications, network backbone routing, and content dispatching products such as Cisco Content Engine. High availability load balancing vendors for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.
24-7 Microsoft Exchange 2016 Upgrade Setup and Support
Exchange 2016 Migration Computer Consulting
Progent can help you in any and all phases of your migration to Microsoft Exchange Server 2016 including designing high availability architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines, mailbox databases and log files; setting up HLB for high-availability CAS services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Shared Computer Support Help Desk Online Technical Support
Shared Helpdesk Online Help
Progent’s Co-managed Call Center service makes it possible for your IT organization to share the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the leading shared PSA tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Private Cloud Hosting for Virtual Data Centers Consultants
Private Cloud Hosting for Virtual Data Centers Specialists
Progent’s private cloud hosting enables small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange Server from a secure Tier III data center on fault-tolerant equipment with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for automatic backup replication and restoration. You can take advantage of Progent’s private cloud to eliminate large capital costs for the purchase, maintenance, and management of network equipment and facilities while achieving world-class levels of system availability and physical security.
DoubleTake Carbonite Backup and Restore Onsite Technical Support
Double-Take Software Remote Troubleshooting
DoubleTake/Carbonite Software publishes a family of tools designed to deliver small and midsize businesses a variety of affordable solutions for replicating and restoring business-critical workloads such as Exchange Server, SQL, Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning consultants have extensive experience incorporating DoubleTake/Carbonite technology into small company IT networks to achieve a high level of fault tolerance and business continuity capability at an affordable price.
Top Rated Microsoft SQL Server 2008 On-site Support
Consulting SQL 2008
Progent's Microsoft-Premier SQL Server consultants offer an array of services to assist small and midsize businesses to plan, implement, administer, and repair Microsoft SQL 2008 systems in order to receive the optimum business benefit from Microsoft's state-of-the-art database management platform. Also, Progent can provide assistance with network architecture, company-wide protection, and application programming to increase the strategic advantage of your computer investment.
Technology Consulting Services Exchange 2000 Server
Exchange 2000 Upgrade
Progent is among the most expert network consulting companies for creating email and messaging systems powered by Exchange 2000. Progent specializes in helping small and mid-size businesses derive the full benefits of Microsoft Exchange 2000 for typical situations such as upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 support.
Microsoft Expert Solaris with Windows Services
24 Hour Windows and UNIX Specialists
Progent's UNIX platform support services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise provides you with a convenient single source to show you how to build and maintain a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Colorado Online Support
Software Recovery Michigan
If your organization does not require immediate remote help but you think you will need technical services with your information system in the near future, you can conserve time and money and guarantee that the right expertise will be available when you want it by getting in touch with a Progent sales specialist and registering as a client. For details, call 800-993-9400 or email information@progent.com.
WAP Remote Support Services
wireless IP phones and CUCM Technical Support Services
Progent's Cisco-certified Wi-Fi integration consultants can assist organizations to configure, administer, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Part Time Jobs Cisco Consultants
Cisco CCDP Contractor
If you are a network engineer with technical support expertise, teaming with Progent and assisting our clients will enhance your abilities via interaction with our team of motivated, high-output consultants. Progent's concentration on offering network consulting and computer support to small businesses will give you the opportunity to work in depth with business leaders and contribute tangibly to the growth of exciting organizations. Also, Our virtual office environment provides state-of-the-art technology for off-site service and wireless connectivity to help you to come up with fast solutions when you troubleshoot business-critical issues.
Branch Offices Professionals
Top Branch Offices Outsourcing
Years of experience delivering Microsoft support and Cisco technology consulting has allowed Progent to build a unique capability for supporting branch offices that need network help with the flexibility common to with small companies but which includes professional client interaction, complete documentation, and compliance with corporate IT standards. If your enterprise has a branch office located anywhere in California or any region served by Progent's consultants, Progent can provide a broad range of in-person and off-site IT support services and network architecture expertise.
Private Cloud Integration Consult
Private Cloud Hosting for Virtual Data Centers Consulting
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the maximum degree of dependability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting services are based on proven virtualization technologies that enable small and midsize businesses with multi- platform IT systems to save significantly on the expense of capital investments, infrastructure support, and IT administration while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Desktop Monitoring Specialists
Automated Desktop Monitoring Remote Support
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system operating efficiently by tracking the health of critical assets that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so that any looming problems can be resolved before they have a chance to disrupt productivity.
Windows 7 Wireless Support
Top Windows 7 Consultants
Progent's certified engineers can provide remote and onsite consulting services to assist you to administer, maintain, and repair computers based on Microsoft Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, backup and restore, online connectivity, mobile device integration, Wi-Fi configuration, and 24x7 system monitoring and alerts.
Professional Security Information and Event Management
Immediate Information Assurance Engineers
GIAC was established in 1999 to validate the skill of information technology security professionals. GIAC accreditations are acknowledged by businesses and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer expertise with all of the security capabilities covered within GIAC accreditation such as evaluating network security mechanisms, event handling, intrusion detection, web application security and security information and event management (SIEM) solutions.
Network Engineer Exchange 2019 Mailbox Migration
24/7 Onsite Technical Support Exchange 2019 O365 Integration
Progent can help you in any facet of your upgrade to Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; planning high availability architecture for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
Network Consultants Forefront Network Inspection System
Forefront Threat Management Gateway 2010 Technical Consultant
Microsoft Forefront TMG 2010 is based on the proven security capabilities of Internet Security and Acceleration Server 2006 and offers a easily administered web gateway that delivers a single-server solution for a variety of security features including an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN management, and HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security logging and reporting features, allows custom reporting powered by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to cut expenses and enhance recoverability. Progent's Microsoft consultants can help your company to design and carry out pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also help you to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
NetScreen Security Consultants
Juniper NetScreen 5200 Firewall Security Tech Services
Progent's Juniper-certified NetScreen engineer can assist your company to install and optimize NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to the latest Juniper products, and repair infrastructure issues in all-Juniper or mixed-vendor systems.
Support Outsourcing Office 365 Outlook Integration
Microsoft 365 Power BI Integration Support and Integration
Microsoft 365, formerly called Office 365, is Microsoft's extensive family of productivity programs and cloud-hosted services offered on a subscription basis. Microsoft 365 applications and cloud-based services are offered in an array of subscription plans targeted at markets ranging from students and home offices to enterprises. Progent can provide quick and affordable online access to consultants with expertise in Microsoft, macOS, iOS, and Google Android platforms. Progent can assist you to evaluate the wealth of subscription plans offered with Microsoft 365 and configure your information network with Microsoft 365 so you derive maximum business value. Progent supports cross-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also assist you to build and maintain hybrid solutions that transparently combine local and cloud-based resources.
Engineers virtual application delivery
Citrix desktop virtualization Consultant
Citrix offers a powerful family of products that provide enterprise-class manageability, expandability, and responsiveness for virtualizing servers and for server-based distribution of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Citrix Essentials. Progent's Citrix-certified engineers can help your company to evaluate the business benefits of Citrix technology and show you how to plan, validate, implement, troubleshoot, and maintain Citrix solutions.
Consultancy Microsoft Project Server Reporting
Education Microsoft Project Server Workflow
Progent's Microsoft-certified engineers offer advanced expertise in implementing, using and troubleshooting any edition of Microsoft Project Server and can provide a wide range of affordable remote support services based on industry best practices to help organizations of all sizes to receive all the benefits of this powerful project management solution. Consulting support offered by Progent include solution planning, installation and migration, setting up safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training.
Award Winning Hosting Facility On-site Technical Support
Relocation Specialist
For corporations with branch offices in or any region covered by Progent's consultants, Progent's Microsoft-Certified network consulting experts and authorized Cisco system consultants can provide a range of IT consulting services including project management, Sarbanes Oxley compliance, office relocations, corporate security, network architecture, on-site or phone-based emergency support, and technical support for co-location hosting environments. A Progent IT consultant can show you how to design a multi-site information system that makes efficient use of colocation facilities and Internet hosting sites. Progent�s Microsoft Certified engineers can help major enterprises design, deploy and maintain massive rollouts of updated versions of Microsoft products including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent�s Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can help you configure Cisco products for connection solutions that incorporate basic, high-performance, integrated, and wireless networking.
802.11ac Upgrade Computer Consulting
Wi-Fi VoIP phone integration Remote Troubleshooting
Progent's Cisco-certified Wi-Fi technology consultants can help you to configure, administer, and troubleshoot Cisco wireless products such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Oracle Expert Development
MySQL Development Group
Progent’s team of expert software programmers, database architects, and project management consultants can assist enterprise clients to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to seasoned program managers for high-level planning and project co-ordination or Progent can help clients fill in expertise gaps by providing database architects and programmers experienced in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to integrate SharePoint with other applications like SQL Server and Excel to build data-intensive intranets and portal sites. Progent also offers experience with web development tools and can assist clients to build, expand, troubleshoot, or port web-based applications to take advantage of the most current web technology.
Online Troubleshooting VirtualPC for macOS
Integration Services Windows PC Simulation on Apple macOS
For companies with a combination of Apple Mac and Microsoft Windows computers, there exist two basic alternatives for running Windows-only applications on an Apple Mac: remote access to an actual Windows PC or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac enables you to connect a Mac to a networked Windows-powered computer to use Windows software and access system resources. Microsoft's Virtual PC for Mac emulates Windows on an Apple Mac system so that you can run Microsoft Windows programs locally. Progent's Mac technology consultants can help your organization to maintain these solutions for running Windows programs on your Apple Macs and can also help your business to assess and install other solutions for Microsoft Windows platform simulation.
Consultant Services Microsoft Windows 2000
Microsoft Windows 2000 Remote Support Services
Progent's Microsoft-certified Windows Server 2000 experts offer network help and IT consulting services for the entire family of .NET Servers, Windows Server 2000, and Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, update, and support offerings include system planning, deployment, project management, local and off-site support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.
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