Cisco Technology Remote and On-site Network Consulting Services
Buffalo Enterprise and Small Business Computer Systems
For offices of all sizes in Buffalo New York, Progent offers easy, fast, and affordable contact with Cisco CCIE-Certified engineers. Cisco CCIEs are world-class network experts who earn this prestigious recognition by completing rigorous examinations overseen by Cisco. CCIE-qualified engineers can handle the most complicated problems associated with network integration, troubleshooting, and optimization. Progent’s CCIEs work directly with Cisco's in-house engineers in analyzing anomalies with Cisco IOS or Cisco NX-OS utilities and coming up with workarounds or receiving program patches to correct problems. A Cisco certified CCIE has the experience to detect the origin of computer network problems stemming from network appliances or applications.
Progent can provide fast remote access to a CCIE specialist so you can get high-level assistance for complicated network issues that are impacting business productivity but are beyond the experience of your ordinary IT support resources. Progent's Cisco CCIE-Premier consultants can examine your network using advanced remote connectivity tools that allow them to provide fast and cost-effective analysis and resolution of critical network issues.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or national ISPs, and so their skills are not readily accessible to the general public. Progent is one of the few support firms that makes CCIEs available to assist small and mid-size businesses. Also, Progent offers fast contact with a CCIE by phone so that you can receive immediate help for complex network problems that are hurting business productivity. To find out how to contact a Progent CCIE for immediate assistance with your network, visit Progent's online network support.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
Progent has one of the largest groups of Cisco-premier CCIE consultants of any independent consulting company in the United States. Consequently, Progent can provide unbeatable skill in delivering network infrastructure solutions based on Cisco technology. Since Progent is also a Microsoft Certified Partner and offers expert application help for a broad range of business applications, Progent can deliver comprehensive information technology solutions that optimize the business value of your network.
CCIEs represent an exceptional value since their depth of expertise enables them to solve the most intractable problems rapidly. In most instances, less seasoned engineers can spend many hours or days struggling with a task that a certified CCIE can resolve in minutes. The majority of Progent CCIEs are not only expert at Cisco products, but also have multiple advanced technical certifications including Microsoft Certified Systems Engineer (MCSE), and an important network protection certification such as CISSP or CISM. This allows Progent to provide end-to-end solutions that address a wide range of technologies without requiring needless costs and delays orchestrating too many specialists.
Software Update Management for Cisco Network Appliances
Patch management is a critical and complex process. Timely and correctly managed patching maximizes cybersecurity, regulatory compliance, availability, and functionality. Haphazard patch management can cause security gaps, compatibility problems, slow or inconsistent performance, unnecessary offline stretches, or unavailability of important features. Patching entails more than occasional updates of an OS and apps for servers and user machines. Firmware updates can be as vital for network appliances such as switches, firewalls, and wireless APs.
Progent has provided top=level assistance for Cisco networking products for more than twenty years and Progent's managed services for patch management offer businesses of all sizes a versatile and cost-effective option for assessing, validating, scheduling, applying, and documenting software and firmware updates to your ever-evolving information system. To find out about Progent's service programs for firmware update management, see Progent's software update management services.
In order to find out more concerning Progent's professional support services for Cisco network technology, choose a subject:
- Introduction to Progent's Cisco Expertise
- Fast Online Support from a CCIE Engineer
- Cisco Firepower NGFW Firewalls: Integration and Management Support
- ASA 5500-X Firewall with Firepower: Integration and Management Services
- ASA 5500 Firewalls Management Help
- Cisco PIX 500 Firewall Management Expertise
- Cisco Routers Consulting Services
- Cisco Wireless Deployment Services
- Aironet Wireless APs Engineering Services
- Cisco Small Business 100, 300 and 500 Wireless APs Consulting Services
- Catalyst 802.11ax Wi-Fi 6 Access Points Solution Design, Configuration and Debugging Expertise
- Cisco Wireless Controllers Integration Consulting
- Meraki APs Design Services
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Configuration and Technical Support
- Cisco Voice over IP Phones and IP Video Phones Consulting and Cisco Wireless VoIP Phone Configuration
- Cisco Jabber Consulting and Support Expertise
- Cisco Catalyst Switches Consulting and Support Services
- Nexus Switches Support and Troubleshooting Services
- Meraki Switches Support and Troubleshooting Services
- Cisco VPN Setup and Troubleshooting Assistance
- SIP and CUBE Integration Solutions: SIP Trunks and Cisco CUBE Integration Expertise
- Infrastructure Design for Cisco-based Datacenters and Colocation Centers
- Network Optimization Services for Internet Service Providers
- Remote Management Solutions for Cisco-powered Infrastructure
- NetApp and Cisco Cloud Architecture Consulting Services
Progent also offers a a wide array of consulting services in vital areas to help businesses to convert Cisco networking technology into an integrated information solution that provides competitive value. A few of the consulting services available from Progent's subject matter experts include project management expertise, VMware vSphere and vCloud deployment, VMware Site Recovery Manager application continuity consulting, VMware NSX virtual network design and integration, Microsoft Windows Server 2019 migration services, Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, business continuity planning and testing, Windows Server 2012 R2 configuration, security vulnerability assessment, DBA and application expertise, and temporary CIO services.
Progent can also help your IT team you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud infrastructure and that utilize Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)
By providing a convenient centralized resource for IT generalists and specialists, Progent is able to deliver timely, cost-effective, and thorough IT solutions that fit the special requirements of businesses in Buffalo New York.
An index of content::
Non-stop Data Centers Computer Consultants
Fault Tolerant Internet Data Center Specialist
Progent's Data Center consultants can help you select high availability data centers that meet the particular needs of your company. High availability Internet Data Centers are especially attractive to small companies due to of their low cost and convenience in comparison to pursuing a do-it-yourself approach. Trying to build an in-house data center that offers even a minimum level of fault tolerance is too expensive for most small organizations. Progent can help you reap all the advantages of high availability data centers and 24x7 colo sites by providing a full array of consulting and maintenance services.
Professional Office 365 and iOS
Support Outsourcing Hybrid Microsoft 365 solutions
Office 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and other Exchange infrastructure to lower hardware expense and administrative hassle. You can configure Office 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid architecture that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly remote support to assist your small businesses to assess the potential advantages of Office 365 Exchange Online, design a network topology that aligns with your functional requirements and budget, implement an efficient move from your current Exchange organization to one that includes Exchange Online, train your management staff and users, and provide ongoing consulting and technical support.
SQL Server 2019 Security and Compliance Configuration
SQL Server 2019 and VMWare Help and Support
Progent's certified SQL Server 2019 consultants can help your organization to evaluate the advantages for upgrading to SQL Server 2019 and can provide fast remote or onsite access to experts in solution planning and integration, software programming, SQL Server management, and network security.
GIAC Security Audit Professionals
Firewall Setup GIAC Certified Information Assurance
Global Information Assurance Certification was established in 1999 to validate the skill of information technology security experts. GIAC accreditations are acknowledged by companies and institutions around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer help with all of the security capabilities covered within GIAC accreditation such as evaluating network security mechanisms, security incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Consulting Solaris with Windows
UNIX with Windows Consultant
If you are producing UNIX-based software in an environment that includes MS Windows-based processors, desktops, and office applications, Progent can provide full-service information technology outsourcing that allows you to focus on your area of strategic know-how without the continual hassle of maintaining your company information system. Through the use of automated server monitoring and by providing online and on-site assistance as your business needs it, Progent represents an economical way for maintaining an IT network that features high dependability, security, and efficiency. Progent's developer support offerings feature full-service it outsourcing, virtual server infrastructure, online and in-person support and troubleshooting, proactive network monitoring, and Helpdesk outsourcing.
SCOM 2016 Network Consulting
24/7/365 System Center 2016 Security Setup and Support
Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager and in addition have fast access to Progent’s Microsoft Premier network support experts. With Progent's affordably priced IT support programs, small and midsize organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager to provide small company networks enterprise-class availability, protection, and productivity.
Integration Power BI Management
Power BI and Oracle Expert Development
Progent's Power BI consultants can assist you to design, deploy, manage, enhance or troubleshoot your Power BI environment. Progent's database experts can assist you to prepare your source data for Power BI visualizations. Progent can assist you build and administer a local, cloud based, or hybrid architecture for Power BI.
IT Solution Providers Windows 8.1 Storage Spaces
Windows 8 Consultant
Progent's engineers can deliver a range of consulting services to assist organizations of any size to deploy, manage, and troubleshoot environments that incorporate workstations, laptops, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's senior project managers can help design and configure testing labs to assess Microsoft Windows 8.1 and plan and implement Windows 8.1 migration plans following leading practices.
Meraki Wireless AP Support Outsourcing
Meraki MR72 Access Point Professional
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a multi-site enterprise. Progent can also help clients to incorporate other Cisco appliances for unified management.
Juniper Junos Network Security Audit
Security Companies Juniper Junos Configuration
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
24/7/365 Online Consulting VPN Routers
ISR Routers Remote Support
Cisco offers a full array of routers that includes appliances built to provide the security, performance, and availability required by organizations ranging from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and system uptime. Progent can show you how to select and integrate Cisco routers to build a solid foundation for your IT system and to make it economical to expand as you support new users, open new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS platform, including the Cisco 800 family of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus older 3600 and 3700 Series Routers.
Ubuntu Linux Professionals
Slackware Linux Technology Professional
Progent's Linux support experts provide small and mid-size businesses and software developers help with managing and maintaining Linux systems that run with Microsoft-based networks. Progent offers your business contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of experience offers you a convenient one-stop source to show you how to create and manage a protected and reliable mixed-platform connectivity and communications solution that allows Linux and Microsoft coexistence by combining MS Windows with major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Office 365 and on-premises Exchange Setup and Support
Microsoft 365 Exchange Online and on-premises Exchange Support and Integration
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Office 365 and local Exchange systems. This allows you to have certain mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you through challenging technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 solution is completed on time and on budget.
24x7x365 SharePoint Server 2007 IT Consultants
Technical Consultant Office SharePoint Server 2007
Progent’s Microsoft-certified consultants offer businesses of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise platform that uses web technology for intelligently coordinating people, groups and information. Microsoft SharePoint offers a central location for your employees or clients to access, organize, distribute and manipulate relevant information, files, and applications and to interact with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services join workers, customers, teams and major tasks with the data they’ve created in a manner that makes data easy to locate, download and re-use. Progent's SharePoint experts can assist you to maintain your current SharePoint ecosystem or migrate to the latest release of SharePoint.
Setup and Support Small Business 300 Access Point
Small Business 100 AP Help and Support
Progent's Cisco-certified Wi-Fi integration experts can help you to deploy, manage, and debug Cisco Small Business 100/300/500 Wi-Fi APs.
Ubiquiti UniFi access point Consulting
Ubiquiti UniFi XG Security Gateway Consultant Services
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi devices installed throughout multiple venues with thousands of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent offers the skills of veteran Wi-Fi consultants who can assist your organization to determine the benefits of UniFi technology for your environment and assist you to plan, deploy, administer, and maintain your UniFi ecosystem.
Engineers Microsoft Project Server My Sites
Project Server Contract Development
Progent's Microsoft consultants can provide in-depth expertise in deploying, managing and debugging all versions of Microsoft Project Server and can deliver a broad range of cost-effective remote consulting services based on industry best practices to help organizations of any size to receive all the advantages of this leading project management solution. Support services offered by Progent include solution planning, software configuration and upgrades, strategies for secure file and status sharing among local and offsite users, network optimization, and specialized online training classes.
Juniper Junos BGT Auditing
Juniper Junos Cybersecurity Team
Progent's Juniper-certified network engineer can help you to plan and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your infrastructure, and migrate efficiently from discontinued devices to the latest releases. Progent's Junos OS engineers can offer support for Juniper's premier network operating system to help your business to simplify the management and improve the protection of your Juniper VPN appliances and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist you maintain environments that incorporate a combination of Juniper's OS platforms.
Specialist PCLinuxOS Linux
Biggest Fedora Linux Troubleshooting
Progent's Linux support experts provide small and mid-size companies and software developers support for administering and supporting Linux computers that operate with Microsoft-based technology. Progent offers your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide array of experience provides you with a convenient single consulting firm to help you build and manage a secure and reliable mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by combining Windows with leading Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
CIO Setup and Support
Cisco and Microsoft Certified CIO Specialists
Progent can provide small businesses with an information management professional who can act as a part-time CIO. This part-time CIO can provide long-term direction to help you deploy appropriate technology to enhance business processes so they align more closely with your corporate objectives. Your business can develop and install a well conceived information technology strategy without incurring the cost of a full-time senior IT executive.
Linux Network Monitoring, Nagios and MRTG Consulting Services
24/7/365 Nagios for Linux Specialist
Nagios and MRTG are useful, license-free monitoring utilities that run under Linux and can be deployed to monitor UNIX networks, Microsoft Windows systems, or multi-platform environments in which Linux and MS Windows coexist. The Nagios monitor lets system support engineers to track system services including POP3, HTTP, FTP, and PING. Multi Router Traffic Grapher allows you to graph the traffic through SNMP-enabled network devices including processors, routers, and switches. Progent's network integration consultants can assist you to utilize both these utilities to streamline and troubleshoot your network.
Services Private Cloud Integration
24/7 Private Cloud Hosting Specialist
Progent’s private cloud hosting enables small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange from a hardened Tier III data center on fully redundant hardware with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup and restore. You can take advantage of Progent’s private cloud to eliminate major investments in the purchase, upkeep, and management of network equipment and data center facilities while benefiting world-class levels of system reliability and physical security.
Small Business Access Points Online Troubleshooting
Small Business 100 AP Online Support Services
Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to configure, manage, and debug Cisco Small Business Wireless APs.
Juniper Networks NetScreen Cybersecurity Company
Juniper Firewall/VPN Firewall Setup
Progent's Juniper-certified NetScreen engineer can help you to install and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to more current Juniper technologies, and repair network infrastructure issues in all-Juniper or mixed-vendor environments.
Biggest Wi-Fi Network Support and Help
CCIE Expert Certified 802.11ac Wi-Fi Network Technology Consulting
Progent can help you design, deploy, manage, and repair an efficient Wi-Fi network infrastructure, select appropriate technology, and integrate wireless access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to build a complete 802.11x system security plan that is well aligned with the security strategy for your entire corporate network.
Offsite Workers Security Help and Support
Remote Workforce Cybersecurity IT Consultants
Progent can help small and mid-size companies to install security defense solutions and provide mitigation expertise needed to support offsite workers.
Company-wide Standards for Best Practices Help Center
Open Now Company-wide Standards for Best Practices Network Support Service
Progent’s team of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world professional experience, in the trenches of IT support, performing a wide range of technical tasks for an extensive array of customers. Every Progent support professional shares a refined collection of personal best practices which are combined into company-wide leading practices standards that Progent instills in its consulting personnel. This ensures that you get not only world-class IT help, but also a support engineer with field-tested methods for using technical knowledge to solve actual network problems rapidly.
Cisco IP Video phones Support and Setup
IP Communications IT Consultants
Progent's Cisco-certified VoIP phone and video IP phone experts can help you to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from discontinued VoIP devices to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, originally named CallManager, or with Cisco Unified CM Express to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM apps like Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, deploying ISR G2 routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
SQL 2008 Reporting Services Programming Company
Microsoft SQL Engineer
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the rapid creation of cutting-edge high-end programs that can provide your business a critical competitive advantage. SQL Server features built-in support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, assures you success in designing, installing and managing Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET platform.
Technical Consultant CRISC Cybersecurity
CRISC Certified Remote Troubleshooting
Progent's disaster recovery planning and business continuity professionals can show you how to design a disaster recovery plan in case of an IT system disaster. Progent can help you define a comprehensive disaster recovery strategy that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified engineers can also show you how to build an affordable, high-availability system solution that addresses availability issues covering a wide range of network technologies and processes.
24/7 Microsoft Office SharePoint Server 2007 Support and Integration
Onsite Technical Support Microsoft Office SharePoint Server 2007
Progent’s Microsoft-certified consultants can provide organizations of all sizes consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web technology for intelligently connecting people, groups and information. Microsoft SharePoint Server provides a common location for your employees or customers to connect to, organize, share and interact with relevant data, files, and software and to interact with other people. SharePoint allows faster and more intelligent decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services connect workers, customers, teams and projects with the data they’ve developed in a manner that makes data easy to locate, retrieve and apply. Progent's certified SharePoint experts can help your organization to manage your current SharePoint ecosystem or upgrade to the current release of SharePoint Server or to SharePoint Online.
Microsoft Project Server My Sites Consultant
Contract Programming MS Project Server
Progent's Microsoft-certified consultants offer advanced expertise in implementing, operating and troubleshooting any edition of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad range of affordable remote support services following proven best practices to help businesses of any size to get all the benefits of this powerful platform. Services offered by Progent include system design, installation and upgrades, strategies for safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training.
Private Cloud Solutions Specialists
Small Business Private Clouds Engineers
Progent’s private cloud hosting service enables small and midsize businesses to run key applications like Microsoft SQL and Exchange Server from a hardened Tier III data center on fully redundant hardware with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup and restoration. You can use Progent’s private cloud hosting service to eliminate major capital costs for the purchase, maintenance, and operation of network hardware and data center facilities while benefiting the highest levels of network reliability and security.
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