Cisco Certified Remote and Onsite Computer Network Consulting
Buffalo Enterprise IT Network Environments
For businesses of any size in Buffalo New York, Progent offers convenient, fast, and affordable access to CCIE-Certified engineers. CCIEs are world-class networking professionals who earn this elite recognition by completing strenuous examinations administered by Cisco. CCIEs can tackle the most complex problems surrounding network deployment, troubleshooting, and optimization. Progent's CCIE-qualified professionals work closely with Cisco's internal engineers in analyzing problems with Cisco IOS or NX-OS software and coming up with temporary alternatives or receiving software patches to fix problems. A Cisco CCIE can detect the cause of network problems stemming from hardware or applications.
Progent can provide fast and affordable online access to a CCIE expert so your company has the opportunity to obtain high-level help for complicated network issues that are affecting your business but are beyond the experience of your local IT support resources. Progent's CCIE-Premier consultants can connect to your system via advanced remote support tools that allow them to perform fast and cost-effective diagnosis and resolution of critical network problems.
Progent's CCIE Support Services
The vast majority of CCIEs work for big enterprises or national ISPs, and consequently their services are not easily accessible to smaller businesses. Progent is one of the few service providers that makes CCIEs available to assist small and medium sized businesses. Also, Progent offers fast access to a CCIE remotely so you can get immediate support for complex network issues that are reducing business productivity. To learn how to get in touch with a Progent CCIE for timely help with your IT infrastructure, go to online network support.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
Cisco's large selection of both new and vintage connectivity devices supported by Progent includes ASA Series Firewalls and PIX 500 Firewalls, Catalyst FWSM, secure high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed access points and distribution switches, wired and wireless IP systems, Catalyst and Nexus family switches, plus data protection and Virtual Private Network products. With the resources of one of the largest groups of Cisco-certified CCIE engineers of any independent consulting company, Progent has priority access to Cisco's engineering support specialists and Cisco's advanced training tools to keep at the leading edge of network technology.
Software Update Management for Cisco Network Devices
Software update management is a critical and complex process. Timely and properly managed patching optimizes security, compliance, uptime, and capability. Haphazard software update management can result in security gaps, compatibility issues, sluggish or erratic responsiveness, excessive offline stretches, or unavailability of important functions. Patching involves more than occasional updates of operating systems and apps for servers and user machines. Firmware patches can be as critical for infrastructure appliances such as switches, firewalls, and wireless access points.
Progent has provided high-end support for Cisco infrastructure products for over two decades and Progent's support services for patch management offer organizations of any size a flexible and cost-effective solution for assessing, testing, scheduling, implementing, and tracking updates to your ever-evolving information system. To find out about Progent's service options for software update management, check out Progent's patch management services.
In order to learn more concerning Progent's online and on-premises support for Cisco network technology, select a topic:
- Introduction to Cisco Engineering Services
- Fast Remote Support from a CCIE Network Engineer
- Cisco Firepower NGFW Firewalls: Integration and Troubleshooting Support
- Cisco ASA 5500-X Series Firewall with Firepower: Integration and Management Services
- Cisco ASA 5500 Firewalls Troubleshooting Support
- PIX 500 Firewall Upgrade. Migration Expertise
- Cisco Routers Engineering Services
- Cisco Wireless Deployment Help
- Cisco Aironet APs Engineering Services
- Cisco Small Business WiFi Access Points Deployment Help
- Catalyst Wi-Fi 6/6E Wireless Access Points Planning, Configuration and Debugging Expertise
- Cisco WiFi Controllers Support Services
- Meraki Wireless Access Points Engineering Expertise
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Integration and Technical Support
- Cisco VoIP Phones and IP Video Phones Consulting Services and Wireless IP Phone Solutions
- Cisco Jabber Consulting and Support Expertise
- Catalyst Switches Deployment Services
- Cisco Nexus Switches Support and Troubleshooting Services
- Meraki MS Switches Configuration and Maintenance Expertise
- Cisco VPN and Network Security Consulting Help
- SIP and CUBE Infrastructure Solutions: SIP Trunks and CUBE Integration Consulting
- Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce
- Infrastructure Design for Cisco-powered Datacenters
- Network Design Services for Service Providers
- Streamlined Management Techniques for Cisco-powered Environments
- NetApp and Cisco FlexPod Private Cloud Platform Consulting
Progent also offers a broad selection of consulting expertise in key areas to help companies to convert Cisco networking technology into a cohesive information system that provides strategic advantage. Some of the consulting services available from Progent's experts include project management support, VMware vSphere deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX virtual network architecture and management, Microsoft Windows Server 2022 planning and integration services, Windows Server 2019 migration services, Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, disaster recovery planning, Windows Server 2012 R2 configuration, network security vulnerability assessment, DBA and database development expertise, and temporary CIO services.
Progent can also help your IT team you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud-based resources and that utilize Cisco networking technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)
By offering an efficient one-stop source for network generalists and application experts, Progent is able to tailor fast, inexpensive, and thorough information technology solutions that address the specific needs of companies in Buffalo New York.
An index of content::
Cisco VoIP Phones and Unified Messaging Setup and Support
24/7 Cisco VoIP Phones and Presence Remote Technical Support
Progent's CCIE-certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Online Technical Support XenDesktop
Citrix virtual Windows desktops Consultant Services
For desktop and application virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop consultant who can help you to plan a XenDesktop environment that improves the strategic value of your information network; configure XenDesktop software with your physical and virtual servers, user devices, and peripherals; migrate your older virtual desktop software to current releases of XenDesktop; and provide advanced online technical support. Progent can also instruct your IT staff to adhere to best practices to maintain XenDesktop efficiently.
Configuration Manager 2016 Technology Consulting Services
SCCM 2016 Site Hierarchy Configuration
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies security and compliance settings control, inventories network resources, guards against company data leakage, performs health reporting, enables secure self service, and offers a single point of control for administering mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud experts can help your organization with any facet of planning, implementing, operating and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid environments.
Gentoo Linux Computer Consultant
Mandrake Linux Specialist
Progent's Linux consulting services offer small and mid-size companies and developers help with managing and maintaining Linux computers that run with Microsoft-based technology. Progent can give your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience provides you with an easy one-stop source to help you build and maintain a secure and reliable mixed-platform network and communications solution that allows Linux and Microsoft interoperability by integrating MS Windows with leading Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
24x7 Consulting Services 9800-L wireless controller
After Hours 9800-40 wireless controller Computer Consulting
Cisco's Catalyst Wi-Fi controllers streamline the management of wireless networks by unifying the provisioning and management of Wi-Fi access points, optimizing Wi-Fi throughput by limiting the effect of RF congestion, improving Wi-Fi uptime with fast auto-failover, and hardening data security by detecting cyber threats and filtering traffic content according to user class and locale. Progent can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of any size. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi environment or implement an efficient transition to Cisco's modern Wi-Fi controller solutions.
Open Now Fault Tolerant Email Experts
Support Specialist Spam Filtering
Progent's Microsoft-certified consultants average over a decade of experience delivering unified communications support for customers that range from small businesses to large enterprises. Progent offers affordable consulting for all editions of Microsoft Exchange Server to enhance email and virus protection, configure high availability email environments, and facilitate off-site and wireless email connectivity. Progent's Microsoft Exchange consulting services can assist you in planning and executing a migration from a legacy SMPT server or older Microsoft Email package such as Exchange 2003 to Exchange Server 2019. In addition offers integration help for Windows 10 and Windows 11 clients using Office Outlook and can help you integrate Microsoft Outlook Web App (OWA) for popular browsers. For e-mail virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard managed services.
SQL Server 2014 In-memory ColumnStore Support Services
Remote Support SQL Server 2014 Disaster Recovery
SQL Server 2014 includes significant enhancements in critical areas such as speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates transparently across all workloads including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises consulting services that include system design, configuration, administration, remediation, and application development services to help organizations of any size to realize maximum business value from their SQL Server 2014 deployment.
Dynamics GP VBA Consulting
Top Dynamics GP ODBC Professionals
Progent's background providing Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to create specialized mission-critical applications and eCommerce solutions that operate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can show you how to design reports that let you track your business more thoroughly, transforming raw information into valuable insights into your business.
Private Cloud Integration Specialists
Private Cloud Hosting for Virtual Data Centers Consultancy
Progent's private cloud hosting allows small and midsize businesses to run key applications like SQL and Exchange Server from a secure Tier III data center on fully redundant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup and restoration. You can use Progent's private cloud hosting service to eliminate large capital costs for the purchase, maintenance, and management of network hardware and facilities while achieving world-class levels of network availability and security.
Consultant Services Lync Server 2013 Edge Server Pool
Microsoft Lync Server 2013 Consult
Microsoft Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network (PSTN) telephony. Lync 2010 can extend the capability of Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines administration through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's certified IM and Presence experts can provide remote and onsite support to help you to manage and troubleshoot your current Lync 2010 environment or evaluate the advantages of migrating from Lync to Skype for Business, which is the new release of the product. Progent can also help your organization to design and carry out an efficient Skype for Business upgrade.
Microsoft ISA Server IT Consulting
Support ISA 2004 Enterprise Edition Server
Progent's Microsoft certified consultants offer small and midsize companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can secure your IT network from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server perform thorough examination of Internet protocols such as HTTP, which allows these products to uncover many attacks that can elude traditional firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network security through expert planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft consultants can help your company to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.
Cisco Management Technical Support
Cisco CCIE Remote Setup Consultancy Services
Progent's Cisco certified network infrastructure consultants have extensive experience assisting Internet Service Providers to design, deploy, administer, optimize, and debug fault-tolerant, extensible connectivity solutions appropriate for shared public networks.
Remote Network Monitoring Professional
Network Management Outsourcing for Small Businesses Specialists
Progent's ProSight family of managed IT services are geared to provide businesses who have small internal IT support teams with low-cost help from enterprise-class management tools and consulting experts. Benefits of the ProSight line of managed services include flat-rate network management costs, smart automation of routine management tasks, ongoing absorption of new information technology, graceful transition from legacy technology to modern solutions, improved alignment of computer technology with business goals, access to seasoned IT experts, and freeing up management to focus on business issues rather than ever-changing network technology.
Professional Virtual Server
Specialists Server Management
Server proliferation wreaks havoc on network budgets and administrative resources. Server consolidation via a virtual architecture offers lower total cost of ownership of servers and quicker return on investment, more efficient utilization of servers, simplified operations, increased network uptime, and easier management. Typical usage scenarios for virtual machines are hardware consolidation, low-cost hosts for mission-critical legacy applications running on obsolete operating systems, and affordable isolation of software development or evaluation systems from on-line systems.
Fault Tolerant Interoffice Connectivity Online Support
Network Load Balancing Support Outsourcing
Progent's high availability network experts offer reliability consulting, disaster recovery planning, system load balancing, fault-tolerant interoffice connectivity, 24x7 Internet architecture design, 24x7 data center consulting, and other 24x7 networking services to help your organization create a 24x7 environment for strategic applications. Progent possesses the background to design economical, 24x7 systems by deploying the evolving library of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco authorized consultants can help you design a fault tolerant mutli-site network with a completely redundant Internet interface and efficient system load balancing.
System Center 2016 and SQL Server Network Engineer
SCOM 2016 Troubleshooting
Progent has more than 20 years of experience deploying, maintaining and troubleshooting the core components included with Microsoft System Center and can assist you to design, install, manage, and fix your System Center ecosystem to optimize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent can help you to migrate to the latest edition of System Center from an earlier release or from a third-party IT management solution to provide the benefits of best-in-class provisioning, management automation, security, plus datacenter and application availability and performance monitoring.
Top Network Engineer Shared Call Center
Call Center Sharing Integration
Progent's Microsoft authorized Consultants offer three service programs to help medium-size and large businesses create a cost-effective and productive in-house Network Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process study and enhancement, management reporting, training of in-house staff, and documentation of procedures. Progent's Software Selection and Deployment Support Services help businesses sift through the numerous high-quality Help Desk software packages on the market and determine what packages may be too costly, miss key functions, or align poorly with your organization's corporate culture. Progent also provides short-term staffing for organizations who need to augment their internal Help Desk team for special tasks or to fill in for vacationing or incapacitated personnel.
2500 Wireless Controller Remote Support
3504 wireless controller Help and Support
Cisco's {Catalyst wireless controllers streamline the administration of wireless LANs by unifying the provisioning and control of Wi-Fi APs, optimizing Wi-Fi throughput by reducing the effect of RF congestion, enhancing Wi-Fi availability with fast auto-failover, and strengthening security by detecting cyber threats and filtering traffic content according to user class and location. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's modern Wi-Fi controller technology.
Design Companies Email and Telephony Integration
Trend Micro Scanmail System Consulting Services
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and unified email/telephony solutions for companies. Progent provides affordable Microsoft Exchange Server support services to strengthen email security and virus protection, provide fault tolerant email, and facilitate remote and mobile email connectivity. Progent's Microsoft Exchange help and support services can aid you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Email product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Engineers Mac Remote
macOS Technical Support Consultant
Progent provides nationwide remote technical support and consulting services for companies who run macOS and OS X environments or whose information systems include a combination of Apple Mac and Microsoft technology. Progent's engineers offer Mac users a variety of IT services such as desktop assistance, migration to the latest edition of macOS from other earlier editions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist you with iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Remote network consulting offers maximum return for your information technology budget by preserving user efficiency and shortening the hours billed for computer analysis and repair. Advanced online support technology and skilled technicians and engineers combine to enable Progent to handle the majority of network issues without squandering time and expense by traveling to your site. In most of situations your IT issues can be dealt with by telephone or through a combination of telephone support and remote connectivity. Progent can offer the services of Cisco CCIE network experts and CISA and CISM premier security specialists to help you with the most challenging network issues.
Hornetsecurity Altaro VM Backup and VMware ESXi Integration Services
Hornetsecurity Altaro VM Backup and VMware ESXi Consultant Services
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted architectures and also enables low-cost cloud backup to Azure storage. Headline capabilities include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as short as five minutes for reducing your Recovery Point Objective, advanced encryption, granular restore options for individual files and emails, support for Windows Server CSV and for vCenter for handling larger environments, and support for Microsoft VSS technology to back up online VMs without downtime. Progent is an Altaro partner and offers a wide array of consulting services to assist you to plan, install, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup.
24-Hour SCCM Azure Integration Help and Support
Integration SCCM Asset Inventory
System Center Configuration Manager automates application and device provisioning across multiple sites, centralizes security and compliance settings management, inventories network assets, protects against corporate data leakage, provides network health reporting, enables safe self service, and delivers a single control mechanism for managing mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud specialists can assist you with any facet of planning, implementing, using and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.
OS X Snow Leopard Security Network Consultants
Support Mac and Cisco PIX Firewalls
Progent's certified security consultants can show you how to safeguard your Mac environment through professional services such as performing security tests, recovery from virus and worm attacks, configuring firewalls, implementing safe off-site and mobile connectivity, installing monitoring software for protection against viruses, spam, and malware, and creating a comprehensive security plan adapted for the specific objectives of your business network.
Integration Solaris
Solaris Support
Progent's Sun Solaris family consulting services provide small companies and software developers help with managing and maintaining Sun Solaris systems that run with Microsoft-based networks. Progent can give your organization access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of experience provides you with an easy one-stop source to show you how to build and manage a protected and reliable cross-platform connectivity and communications environment that allows Solaris and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Award Winning SCCM 2007 Asset Inventory Computer Consultant
Urgent SCCM 2007 Patch Management Computer Consultants
Progent can assist your business to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, improve security and compliance, and boost worker output by ensuring that critical applications stay up to date, tracking product licenses, and monitoring usage patterns to help you make smart purchasing decisions. When you are set to update your SCCM 2007 change management solution, Progent can assist you to prepare for and implement a smooth migration to System Center 2012 Configuration Manager.
Emergency Great Plains Accounting Support Services
Dynamics GP/Great Plains Support and Integration
Progent's Microsoft certified experts offer a variety of support services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft financial platform and corporate management tool built, like all Microsoft financial solutions, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP 2010, the latest edition of Microsoft accounting software in the Microsoft Dynamics GP family, offers an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP/Great Plains is easy to install and configure, and with its modular approach you are able to license only the functions you currently require, with the option to add users and increase capabilities in the future. Progent's Microsoft Dynamics GP Software consulting engineers can help you install, customize and administer Microsoft Dynamics GP 2010 and also earlier editions of Dynamics GP/Great Plains.
MRTG Consulting
Onsite Technical Support Linux Network Monitoring
Network monitoring ordinarily consists of tracking a system's resource usage to help uncover throughput bottlenecks or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that work under Linux and can be deployed to monitor mixed-platform environments where Linux and Windows operate together. Progent's system support consultants can show you how to use both these programs to tune and repair your network. Progent's UNIX consulting professionals offer small businesses and programmers assistance with administering and servicing UNIX/Linux and Solaris networks that work with Windows-based technology.
Expert Microsoft Certified Exchange 2007 Edge Server Online Help
Exchange 2007 Edge Server Information Technology Consulting
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes network disruption, reduces ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-site migrations, Progent has the background to complete your move quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and design services include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange 2007 Server.
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