Cisco Technology Onsite and Remote Computer Network Consulting Services
Buffalo Enterprise IT Network Environments
For organizations of any size in Buffalo New York, Progent can provide convenient, quick, and economical access to Cisco CCIE-Certified engineers. CCIEs are world-class networking professionals who earn this elite recognition by completing strenuous testing administered by Cisco. CCIEs can handle the most complex problems associated with network interfacing, troubleshooting, and optimization. Progent's CCIE-certified support specialists work directly with Cisco's internal engineers in identifying anomalies with Cisco IOS or NX-OS software and developing workarounds or receiving program patches to fix problems. A Cisco-qualified CCIE knows how to pinpoint the source of computer network problems stemming from network appliances or software.
Progent can provide fast online contact with a CCIE expert so that your company has the opportunity to receive timely help for complicated network issues that are impacting productivity but are outside the scope of your local network maintenance resources. Progent's Cisco CCIE-Premier support professionals can examine your network via advanced remote support utilities that allow them to perform rapid and economical diagnosis and repair of serious network issues.
Progent's CCIE Support Services
Most CCIEs are employed by big corporations or national Internet providers, and so their services are not easily available to the general public. Progent is one of the few support organizations that makes CCIEs available to assist small and mid-size companies. Also, Progent can provide fast access to a CCIE by telephone so that you can receive timely help for urgent network issues that are reducing business productivity. To find out how to contact a Progent CCIE for immediate help with your IT infrastructure, visit Progent's remote network assistance.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
Cisco's large family of current and legacy networking devices supported by Progent includes ASA Series Security Appliances and PIX 500 Series Firewalls, Catalyst Firewall Services Module, protected broadband and integrated services routers, Aironet and Meraki wireless access points, Cisco Meraki cloud-managed Wi-Fi APs and distribution switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus series switches, as well as data protection and VPN solutions. With the resources of one of the largest groups of Cisco-premier CCIE experts of any independent consulting company, Progent has priority access to Cisco's engineering experts and Cisco's latest learning resources to stay at the leading edge of connectivity solutions.
Patch Management for Cisco Network Infrastructure Devices
Software update management is a vital and complex process. Prompt and properly managed updating optimizes security, compliance, uptime, and capability. Haphazard patch management can result in security vulnerabilities, compatibility problems, slow or inconsistent responsiveness, excessive offline stretches, or loss of key features. Patching entails more than periodic updates of an OS and applications for servers and endpoints. Firmware patches can be as critical for infrastructure appliances such as switches, firewalls, and Wi-Fi access points.
Progent has delivered top-level help for Cisco infrastructure products for more than twenty years and Progent's support services for patch management provide organizations of any size a versatile and affordable solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your dynamic information system. To learn about Progent's services for software update management, visit Progent's software update management solutions.
To find out more concerning Progent's professional support services for Cisco network infrastructure, choose a topic:
- Introduction to Progent's Cisco Engineering Services
- Timely Online Access to a Cisco CCIE Engineer
- Cisco Firepower Firewalls: Integration and Management Expertise
- Cisco ASA 5500-X Series Firewall with Cisco Firepower: Consulting and Management Services
- Cisco ASA 5500 Series Firewall Consulting Support
- PIX Series Firewall Engineering Services
- Cisco Routers Configuration and Troubleshooting Expertise
- Cisco Wireless Deployment Expertise
- Aironet APs Engineering Expertise
- Cisco Small Business Wireless APs Consulting Services
- Cisco Catalyst Wi-Fi 6/6E Access Points Planning, Deployment and Troubleshooting Support
- Cisco WiFi Controllers Experts
- Cisco Meraki APs Consulting Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Integration and Troubleshooting
- Cisco Voice over IP Phones and IP Video Desktop Phones Expertise and Cisco Wireless IP Phone Integration
- Cisco Jabber Deployment Expertise
- Cisco Catalyst Switches Deployment Services
- Nexus Switches Configuration and Maintenance Services
- Meraki MS Switches Support and Troubleshooting Expertise
- Cisco Security and VPN Setup and Troubleshooting Expertise
- SIP and CUBE Infrastructure Solutions: SIP Trunking and Cisco CUBE Integration Consulting
- Cisco Duo MFA Two-factor Authentication (2FA) Services for Teleworkers
- Infrastructure Design for Cisco-based Datacenters and Colocation Centers
- Network Design Consulting for ISPs
- Unified Cloud-based and Hybrid Management Technologies for Cisco Infrastructure
- NetApp and Cisco FlexPod Cloud Platform Consulting
Progent also offers a wide range of IT consulting expertise in key practice areas to help businesses to convert Cisco infrastructure technology into an integrated IT system that provides strategic advantage. A few of the services offered by Progent's experts are project management expertise, VMware vSphere deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization design and integration, Microsoft Windows Server 2022 solution design and migration expertise, Windows Server 2019 migration consulting, Microsoft Windows Server 2016 hybrid cloud solutions, Windows Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 configuration, security vulnerability scanning, DBA and database development expertise, and temporary CIO services.
Progent can also assist your IT team you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud hosted infrastructure and that use Cisco technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)
By offering a convenient centralized source for network generalists and specialists, Progent is able to deliver fast, cost-effective, and thorough IT solutions that match the unique needs of companies in Buffalo New York.
An index of content::
IT Services Exchange Server 2016 Upgrade Planning
24x7x365 Remote Troubleshooting Exchange 2016 Mailbox migration
Progent can help you in all facets of your upgrade to Microsoft Exchange Server 2016 such as planning HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Active Directory Health Audit Technology Professional
Engineers ProSight Network Health Review
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to get an unbiased evaluation of the health of their network. Powered by a selection of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the deployment of your core network assets conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a cleaner and more secure Active Directory environment. Both versions also provide the long-term benefits of advanced remote network monitoring and management technology. These benefits can include simpler network management, better compliance with data security standards, more efficient utilization of network resources, faster problem resolution, more dependable backup and restore, and less downtime.
iPhone and Exchange integration Remote Troubleshooting
Urgent Integration Support iPhone and Power BI integration
Progent offers affordable remote consulting to assist you to design, deploy, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for quick jobs to help you through occasional technical bottlenecks or major engagements to help you finish large-scale initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you create or support a resilient, secure and efficient infrastructure that is best suited to your computing model. Progent can also provide online or on-premises training to help manage and use your iOS devices in a safe, collaborative environment that optimizes the strategic value of your IT network.
Open Now CCNP Certified Meraki 802.11ac AP Technical Support Services
Meraki CMX Setup and Support
Progent's Meraki wireless AP consultants provide online and on-premises support services to help businesses of all sizes to plan, deploy, manage, expand or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to configure and support Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology including switches, routers and firewalls to create a seamless network infrastructure that delivers identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi clients regardless of their mobility or computing device.
ProSight Windows Desktop Management Support Outsourcing
Automated Desktop Inventory Integration Services
ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running at peak levels by checking the health of critical devices that power your IT network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT personnel and your assigned Progent consultant so any looming issues can be addressed before they can disrupt productivity.
Specialist Call Desk for Remote Workforce
Specialists At Home Workforce
Progent has 20 years of background helping small and medium-size businesses to design, install, optimize, manage, and debug computer networks that incorporate an at-home workforce.
Desktop Technology Network Design and Configuration
Microsoft and Mac Desktop Implementation Services
Progent can deliver a broad range of affordable consulting and support services to assist you to install, configure, repair, and administer desktop PCs and notebooks powered by Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide on-premises or online technical support for individual computers or notebooks or work with your business to design and carry out a company-wide rollout of new or updated OS software and applications. Progent can also provide consultants and technical workers to assist you to prepare for and implement a company relocation or merger organized to cause minimal interruption to your productivity.
Herakles Colocation Center Test Lab Engineers
Technology Professional Project Management Test Lab
The Progent Test and Training Lab at the QTS Colocation Center is available for piloting mission-critical applications, creating cost-effective system upgrade procedures, assessing and tuning performance, planning or validating disaster recovery strategies, resolving compatibility problems, and establishing training environments for new products and technologies. For Progent clients who lack sufficient in-house resources to assemble proper pilot environments, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical IT projects on schedule.
Microsoft Certified Expert System Center Operations Manager Remote Troubleshooting
Remote Monitoring and Reporting Online Troubleshooting
Small to middle size businesses can now enjoy all the benefits of Operations Manager and also have fast access to Progent's Microsoft and Cisco certified network support experts. With Progent's affordably priced IT support programs, mid-size organizations can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer small and midsize business information systems world-class availability, security and productivity.
Problem Escalation Through Teamwork Network Specialist
Problem Escalation Through Teamwork Small Business Computer Consulting
Progent's team of Microsoft and Cisco Premier experts average more than a decade of real-world industry background, at the front lines of network service, performing a wide variety of technical projects for an extensive mix of clients. Each Progent consultant shares a proven collection of personal best practices that are incorporated into company-wide best practices standards that Progent instills in its support staff. This guarantees that you get not just world-class IT help, but also a support engineer with field-tested methods for using technical knowledge to solve real-world IT problems quickly.
Adobe After Effects Learning
Apple Logic Learning
Progent's Mac experts can promote the creative aspect of Macintosh computing by offering consulting services and training in graphics, audio, and motion video. Progent's support professionals can provide help in a range of Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
24/7/365 Computer Consultants ProSight Next Generation Endpoint Protection
ProSight Virtual Machine Security Consulting Services
ProSight Enhanced Security Protection managed services deliver economical multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device control, and web filtering through cutting-edge technologies incorporated within one agent managed from a single console. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP environment that addresses your company's unique requirements and that helps you prove compliance with legal and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate action. Progent's consultants can also assist you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware.
Computer Consultant SCVMM 2016 and vSphere
SCVMM 2016 and Windows 2016 On-site Technical Support
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is designed to offer a unified mechanism for configuring and administering virtualized datacenters across hybrid networks that can include private clouds and Azure publics cloud services. Progent's SCVMM 2016 consultants can help organizations of any size with all facets of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you migrate efficiently from legacy releases of VMM, develop processes for building and deploying VMs and VM hosts, implement high-availability scale-out clusters, integrate your private cloud resources with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the potential business benefits of new technologies like Storage Spaces Direct and Shielded VMs. Progent's certified virtualization experts can provide advanced Hyper-V consulting and VMware vSphere expertise.
Training Network
Server One-On-One Training
Progent practices information transfer from Progent's support experts to customers. By teaching clients to deal with problems that are within their scope, Progent can concentrate on providing high-value skills where Progent has little competition. Medium-size businesses who utilize familiar freelance service providers or who employ in-house support personnel benefit when Progent transfers information about critical technology and tested processes to make their IT environments more robust, protected, and efficient.
Support and Setup Microsoft Exchange
Computer Consultant Exchange 2007
Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2007 migration plan that avoids network disruption, reduces long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-site migrations, Progent offers the knowledge and experience to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design services include expertise with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Exchange 2007 Server.
Conti protection and ransomware recovery Consult
Ryuk ransomware protection and recovery Technology Professional
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent backup/recovery consultant. The interview is designed to help evaluate your company's preparedness either to block ransomware or recover rapidly from a ransomware attack. Progent will work with you personally to collect information concerning your current antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective AV and backup system that minimizes your exposure to ransomware and meets your business requirements.
On-site Technical Support Exchange 2016 Upgrade
24/7 Exchange Server 2016 Migration Planning Technology Consulting
Progent can assist your business in any and all phases of your migration to Microsoft Exchange Server 2016 including designing high availability system topology for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Microsoft, Cisco and Security Certified Experts Midsized Business IT Consulting Companies
Immediate Technology Consultants Midsize Office
Progent offers IT support for medium size businesses who have 100 to 250 system users. The mid-size business or office has traditionally been an underserved part of the market for IT support services. The cost structures and service delivery practices of large outside service firms make them too costly for the ordinary mid-size business or small medium business (SMB), which usually has a modest information technology budget with which to support an information network whose advanced technology and capability are often comparable to the networks of far larger companies. Progent's service delivery model, which takes full advantage of remote support, virtual network technology and 24x7 server monitoring, significantly reduces the network support expenses of an SMB while providing the small company with big-company support from certified, IT consultants with background in a broad range of midsized business network solutions. If your mid-sized company or small business is searching for the quality of IT help needed by a medium size organization without paying enterprise prices, call Progent.
Designer Microsoft Access
Power BI Development
Progent offers online and on premises expertise to assist you with any aspect of business intelligence (BI) reporting ranging from troubleshooting or enhancing applications to planning and deploying an advanced BI solution. Progent's BI experts can assist you to maintain your existing BI system, assist you to upgrade databases and applications from an outdated reporting platform to a modern one, and provide custom online mentoring tailored to your individual needs. Progent's business reporting and analytics consultants can provide expertise in the leading BI reporting and visualization platforms such as the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Builder.
Top ransomware data restore Consultant
ransomware removal and restore Professional
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Microsoft and Apple Mac Desktop Business Computer Server Companies
Immediate Desktop Technology IT Consultant
Progent can deliver a broad array of cost-effective services to help your company to deploy, configure, repair, and administer workstations and notebooks based on Windows, Apple macOS and OS X, or various versions of Linux. Progent can provide on-premises or online technical support for individual machines or notebooks or help you to design and carry out a company-wide rollout of new or updated operating system platforms and applications. Progent can also provide engineers and technical workers to help you to prepare for and implement a site move or consolidation designed to produce the least possible interruption to your productivity.
Specialists SentinelOne Endpoint Security
SentinelOne Endpoint Security Technology Professional
ProSight Active Security Monitoring incorporates cutting edge behavior machine learning technology from SentinelOne to guard endpoints and physical and virtual servers against recognized and new ransomware crypto-worms like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Remote Technical Support Branch Offices
Branch Office IT Services
Years of background delivering Microsoft expertise and Cisco technology consulting has allowed Progent to build a unique ability for serving branch offices that require IT help with the responsiveness associated with with small organizations but which includes professional client interaction, thorough documentation, and adherence to enterprise IT standards. If your corporation maintains a remote office located anywhere in or any area served by Progent's consultants, Progent can provide a broad range of on-premises and on-line IT consulting services and system design assistance.
Small Offices Network Assessment
Small Business Security Consulting Firm
Progent provides the services of Microsoft and Cisco-Premier network support experts to show clients economical ways to help organizations optimize the value of Microsoft and Cisco technology. For environments that range from remote offices to large enterprises, Progent's network consultants can help you improve your information system's e-mail architecture, security, availability, performance, and IT management.
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