Cisco Technology Remote and On-site Computer Network Help
Buffalo Enterprise Computer Network Environments
For businesses of all sizes in Buffalo New York, Progent offers easy, quick, and economical communication with Cisco CCIE-Premier engineers. Cisco CCIEs are world-class network experts who achieve this prestigious certification by completing rigorous examinations by Cisco. CCIEs can handle the most complicated issues associated with network interfacing, repair, and configuration. Progent’s CCIEs work directly with Cisco's internal staff in analyzing anomalies with IOS or Cisco NX-OS software and coming up with workarounds or receiving program updates to correct problems. A Cisco CCIE has the experience to detect the cause of computer network problems whether from hardware or software.
Progent offers fast remote contact with a CCIE specialist so that your company can obtain timely help for complex network problems that are affecting business productivity but are outside the scope of your ordinary network maintenance resources. Progent's Cisco CCIE-Certified support professionals can examine your network using state-of-the-art remote support tools in order to provide rapid and economical diagnosis and resolution of serious network problems.
Progent's CCIE Support Services
Most CCIEs work for large enterprises or national ISPs, and so their skills are not readily available to smaller organizations. Progent is one of the rare consulting organizations to make CCIEs accessible to assist small and medium sized businesses. In addition, Progent can provide quick contact with a CCIE by phone so that you can receive immediate support for complex network issues that are reducing worker productivity. To find out how to talk to a Progent CCIE for immediate help with your network, visit Progent's online network assistance.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 |
(585) 471-2777 | Rochester Network Support Services |
Cisco's extensive selection of current and vintage infrastructure appliances familiar to Progent includes ASA 5500 Series Firewalls and PIX 500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and IS routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points and distribution switches, Voice over IP (VoIP) systems, Catalyst and Nexus series switches, plus data security and Virtual Private Network technology. With the resources of one of the largest teams of Cisco-certified CCIE experts of any independent consulting company, Progent has priority access to Cisco's engineering experts and Cisco's advanced training programs to keep at the leading edge of network solutions.
To learn more details concerning Progent's consulting support services for Cisco network technology, choose a topic:
- Introduction to Cisco Support
- Fast Remote Support from a Cisco CCIE Consultant
- Cisco Firepower Series Firewalls: Configuration and Troubleshooting Expertise
- ASA 5500-X Firewalls with Cisco Firepower: Configuration and Troubleshooting Support
- Cisco ASA 5500 Series Firewall Troubleshooting Assistance
- PIX Firewall Consulting Support
- Cisco Routers Configuration and Troubleshooting Support
- Cisco Wireless Engineering Support
- Cisco Aironet Wireless Access Points Deployment Expertise
- Cisco Small Business 100, 300 and 500 WiFi Access Points Deployment Expertise
- Cisco WiFi Controllers Integration Consulting
- Cisco Meraki Wireless Access Points Engineering Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Troubleshooting
- Cisco Voice over IP (VoIP) Phones and IP Video Phones Consulting Services and Wireless VoIP Phone Integration
- Cisco Jabber and Management Services
- Catalyst Switches Deployment Services
- Nexus Switches Configuration and Maintenance Services
- Meraki Switches Deployment Expertise
- Cisco VPN and Network Security Engineering Services
- SIP and CUBE Integration Solutions: SIP PSTN Trunks and CUBE Integration Consulting
- Design Solutions for Cisco-based Datacenters
- Network Optimization Expertise for Service Providers
- Centralized Management Solutions for Cisco-based Environments
- NetApp and Cisco FlexPod Private Cloud Architecture Consulting Services
Progent also offers a a wide array of IT consulting services in vital areas to assist businesses to convert Cisco infrastructure products into a cohesive information system that provides competitive value. A few of the consulting services offered by Progent's experts are project management support, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX virtual network design and management, Windows Server 2019 migration consulting, Windows 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V deployment, disaster recovery planning and testing, Windows Server 2012 R2 configuration, network security vulnerability scanning, database administration and application expertise, and temporary Chief Information Officer services.
Progent can also assist your IT team you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud-based infrastructure and that use Cisco networking technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration expertise.)
By providing an efficient full-service source for network generalists and application experts, Progent can tailor timely, affordable, and comprehensive information technology solutions that address the specific requirements of businesses in Buffalo New York.
An index of content::
wireless IP phones and CUCM Technology Consulting Services
wireless VoIP phone integration IT Consultant
Progent's wireless IP phone configuration and troubleshooting consultants can provide remote and on-premises assistance to help you create and administer a Cisco Wi-Fi IP phone deployment by delivering services that can range from debugging the configuration of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.
ProSight Remote Network Infrastructure Monitoring Specialist
Automatic Topology Mapping Support and Help
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map, monitor, optimize and troubleshoot their connectivity appliances such as routers, firewalls, and wireless controllers plus servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are always current, captures and manages the configuration information of virtually all devices on your network, tracks performance, and generates notices when problems are discovered. By automating complex network management activities, ProSight WAN Watch can knock hours off common chores like network mapping, reconfiguring your network, finding appliances that need critical updates, or identifying the cause of performance bottlenecks.
XenApp Windows Application Delivery Consulting
Presentation Server Consultants
Progent's Citrix-certified consultants can assist you to design, implement, manage, and support a virtualized application delivery and management solution built on Citrix XenApp. Progent's Cisco CCIE network engineers can show you how to enhance your infrastructure for distributing server and client-side applications, and Progent's remote datacenter support consultants can assist you to manage and support an off-site datacenter that features high uptime, advanced security, and fast disaster recovery.
Cisco Access Point Support Outsourcing
Cisco Router Information Technology Outsourcing Group
Progent's CCIE-certified network infrastructure consultants have extensive experience assisting ISPs to architect, implement, administer, tune, and troubleshoot high-availability, extensible network environments appropriate for public networks.
Adobe After Effects Trainer
Macintosh Applications Instruction
Progent's Mac experts can support the creative facets of Macintosh environments by providing consulting services and training in graphics, audio, and video. Progent's support professionals can provide help in a range of Apple Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production studio.
Meraki CMX Consulting
24-Hour Meraki Access Point Security Configuration
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a nationwide enterprise. Progent can also assist you to incorporate other Cisco appliances for streamlined management.
Microsoft ISA 2004 Server Specialist
Microsoft Certified Internet Security and Acceleration Server Consultants
Progent’s Microsoft certified consultants offer small and midsize companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can secure your business network from attack by external and internal threats. Forefront Threat Management Gateway and ISA Server provide thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many attacks that can get by ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network security through expert planning and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft engineers can help your company to configure Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront TMG.
Design and Installation Anti-Spam
Postini Setup and Support
E-Mail Guard is a complete service for defending against spam and virus attacks. E-Mail Guard handles the security and management of corporate email by providing continually updated spam and virus filtering, policy management, content testing, and defense against email-borne DHA and DDoS attacks. E-Mail Guard also features monitoring, management and analysis utilities as well as outbound email filtering to let you repair your email environment and define and regulate corporate email policy.
Windows 7 Wireless Network Consultants
Windows 7 Training Network Consulting
Progent's Microsoft certified engineers can assist your company to assess
Urgent Home Based Senior Network Engineer Openings
Home Based Network Consultant Employment
Progent believes that a well architected and executed information system is a vital piece for accelerating any firm's success, and Progent follows this credo in our corporate system infrastructure. We have built a non-stop virtual office infrastructure that allows our in-house engineers and authorized contractors to deliver rapid and effective service, collaborate closely on sophisticated jobs, and experience career and private maturity from being part of an exciting business ethos of self motivation and freedom.
MOM 2000 Example Application
Operations Manager Case Studies
Before Progent’s Microsoft Operations Manager solution, system problems were approached reactively, once workers were impacted by them. With the help of proactive, automated alerts and trend reports created by Microsoft Operations Manager, Progent can now ward off network troubles before they becomes serious enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can deal with potential problems before clients are aware that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to offer small business IT systems enterprise-class reliability, security and productivity.
Integration Support Small Business
Small Company Engineer
If you have a company information system with 10 to 50 desktop users, Progent's network outsourcing services save your company from over-reliance on an individual freelance service provider while giving you cost-effective and reliable access to enterprise-class technical expertise. By delivering IT consulting help when you need it, providing advanced expertise for critical applications, offering value-added support such as 24x7 network monitoring, and charging only for services you use, Progent offers you an affordable solution for maximizing the business value of your small business network. Progent is the intelligent way for small organizations to create and support a robust and secure IT network and to benefit from quick access to the skilled help typically restricted to businesses who are able to support a large internal IT organization.
Consulting Support for IT Service Providers
Consulting for Service Firms Support and Setup
Progent's Support Program for IT Service Firms lets you take advantage of Progent's information technology engineers under your own service brand as a transparent extension of your network consulting staff.
Immediate ASA 5500-X Firewall with Firepower Remote Support Services
Firepower Online Technical Support
Progent’s experienced Cisco network security consultants provide high-level PIX and ASA Firewall consulting services covering architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack defense, and safe access services. Ranging from economical, plug-and-play desktop devices for small and home businesses to scalable enterprise-class products, Cisco PIX Firewall and ASA Firewalls offer advanced security, high throughput, and excellent reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, minimizing common OS-specific security gaps.
24-Hour Online Troubleshooting Extended Service Desk
Emergency Co-managed Support Desk Integration
Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all facets of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Support services are provided at a substantial discount off Progent's normal desktop support rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve the most issues.
Online Troubleshooting VPN
Cisco VPN Support and Setup
Cisco's security and remote access technology for small organizations represent a comprehensive line of easy-to-administer security solutions to help safeguard your wired and wireless network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's professional staff of consultants includes field-proven engineers with Cisco's CCIE and Cisco Certified Network Professional certifications who can help your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that fit best with your company goals.
Security Audit Consultant Services
Wireless Security Consult
Progent provides consulting for security auditing products including LANguard from GFI for performing a variety of programmed network testing scans to uncover possible security problems. Progent has broad knowledge of network auditing tools and can show you how to understand audit reports and react effectively. Progent can show you how to design protection into your business processes, configure scanning software, define and deploy a protected network environment, and suggest policies to maximize the security of your network. Progent's security consultants are able to show you how to set up a firewall, implement secure remote connectivity to email and data, and install virtual private network. Progent's qualified security consultants can also test the security of web-based applications and can provide extensive information security evaluations of company-wide security to determine your organization's compliance with important international security standards such as FISMA, PCI, and ISO.
At Home Workforce Cloud Integration Engineer
Remote Employees Cloud Integration Remote Support Services
Progent can assist small and medium-size businesses to provide their offsite employees with transparent access to public cloud resources.
SCDPM 2012 Compliance Professional
Microsoft Certified SCDPM 2012 Disaster Recovery Technology Consulting
Progent's Microsoft-certified consultants offer remote or in-person expertise to assist businesses of all sizes to plan, implement, manage, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from older releases of SCDPM or from another backup platform, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent offers occasional support for resolving especially challenging issues, or full project management support. Progent can also help your business to design Data Protection Manager into a comprehensive disaster recovery strategy.
Consultants SCCM 2016
System Center 2016 Orchestrator Technical Support
Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco Premier network support professionals. With Progent's affordably priced IT support packages, small organizations can select a simple Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small company information systems world-class reliability, security, and performance.
WatchGuard Firebox T70 Firewall Security Consultancy
WatchGuard Firebox M-Series Firewall Security Company
Progent provides support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and manage a WatchGuard Firewall appliance that fits your security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewall solutions.
UNIX with Windows Integration Support
Online Help Windows, UNIX, Solaris
Progent's UNIX family support experts offer small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that run with Microsoft-based networks. Progent offers your business access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience provides you with an easy one-stop source to help you create and maintain a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft interoperability by integrating MS Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Remote Support Network Load Balancing
MCSE Expert Certified High-Availability Load Balancing Technical Support
Progent provides fault tolerant load balancing support covering network load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery technology including F5 Networks 3DNS. High availability load balancing vendors for which Progent can provide consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP.
24 Hour Meraki Cloud Management Engineer
Meraki 802.11ac AP Configuration
Progent's Meraki Wi-Fi access point experts offer remote and on-premises support to assist organizations of any size to design, install, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to configure and support Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products such as switches, ASR routers and firewalls to build a seamless network infrastructure that provides identical connectivity, responsiveness, security, manageability and availability for wired and Wi-Fi users irrespective of their mobility or computing device.
24x7x365 At Home Workforce Data Protection Consulting Services
Work from Home Data Protection Technology Consulting Services
Progent can assist small and mid-size businesses to plan, install, verify and manage backup/recovery solutions needed to support work-from-home employees.
Full Service Outsourcing Consultancy
Consulting Chief Information Officer Outsourcing
Progent can deliver comprehensive online consulting for all technical areas associated with small company IT systems and allows you to outsource a variety of strategic, as-needed support services including a temporary CIO to provide advanced IT design and budgeting skills, a Call Center for help desk services, 24x7 server monitoring, spam and email-borne virus filtering as a managed service, project management for critical initiatives like office moves orOS migrations, Cisco-certified experts for building and maintaining high-performance and robust network infrastructure, certified security engineers to verify information safety and compliance, disaster recovery specialists to help design business continuity plans, and software programmers to write, enhance, or troubleshoot mission-critical applications.
Backup Consulting Services
Remote Consultant Services VMware VDP Backup,
Progent can provide affordable remote support from engineers skilled in a wide range of products and technologies that provide solutions for protecting Windows, Apple Mac, and Linux physical and virtual servers and workstations plus laptops and smartphones. Progent offers expertise for leading backup platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take, MozyPro, Retrospect, Time Machine, VMware Data Recovery, and Solaris FLARs. Progent can assist you to deploy, enhance, or maintain data backup solutions for a range of environments including local, edge to datacenter, cloud-based, or a mix.
Cisco VPN Network Consultant
VPN Online Support
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized business integrate and support Cisco’s security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and offer the versatility to evolve with your growing business requirements. Progent’s Cisco-Premier network consultants support Cisco’s complete family of hardware and software targeted at eliminating data pilfering, virus and worm outbreaks, Denial of Service attacks, and other security risks to your information system. Progent can help you integrate Cisco technology to achieve safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control foundation for user certification, permissions, and tracking from an easy-to-use Web interface.
Engineer Windows Server 2012R2 Private Cloud
Microsoft Windows Server 2012 R2 Remote Technical Support
Progent's Microsoft-certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your company, develop test environments and migration strategies, optimize your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT support staff, create an enterprise-wide security strategy, automate network administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
Radvision XT5000 Specialist
LifeSize 220 Series Telepresence Consultant Services
Progent can provide the services of an accredited engineer with expertise deploying products from the major telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can assist you to design, install, expand, or maintain a video conferencing environment that preserves your investment and maximizes the strategic value of your IT network. Progent also offers the expertise of infrastructure consultants able to assist companies of all sizes to create and troubleshoot a communications network that provides the performance, dependability, protection, and expandability required to support your video conferencing/telepresence environment.
Remote Consulting SQL Server 2017 Application Migration
MCSE Expert Certified SQL Server 2017 SSAS Online Help
Progent's certified SQL Server 2017 consultants can assist your organization to design and carry out a smooth upgrade from your existing SQL Server deployment to SQL Server 2017.
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