Cisco Certified Remote and On-site Network Support
Buffalo Enterprise and Small Business IT Network Environments
For offices of any size in Buffalo New York, Progent offers convenient, fast, and affordable communication with CCIE-Certified engineers. CCIEs are world-class network engineers who earn this elite certification only after strenuous testing overseen by Cisco. CCIEs can handle the most complex problems surrounding network interfacing, troubleshooting, and optimization. Progent’s CCIE-qualified professionals operate closely with Cisco's in-house staff in analyzing problems with IOS or Cisco NX-OS utilities and coming up with temporary alternatives or receiving program updates to fix problems. A Cisco-qualified CCIE has the experience to detect the cause of network difficulties whether from hardware or software.
Progent offers affordable remote access to a CCIE specialist so that you can receive timely assistance for complicated network issues that are impacting productivity but are outside the scope of your local IT maintenance organization. Progent's Cisco CCIE-Premier consultants can connect to your network using state-of-the-art remote support utilities that allow them to provide fast and low-cost analysis and repair of critical network issues.
Progent's CCIE Support Services
Most CCIEs work for large corporations or national ISPs, and so their help is not readily accessible to the general public. Progent is among the few support organizations to make CCIEs available to assist small and medium sized businesses. In addition, Progent offers fast access to a CCIE remotely so you can get immediate support for complex network problems that are reducing business productivity. To learn how to contact a Progent CCIE for timely help with your IT infrastructure, visit Progent's online network help.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
Cisco's large selection of new and vintage networking appliances familiar to Progent includes ASA Series Security Appliances and PIX 500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed APs and aggregation switches, wired and wireless IP phones and systems, Catalyst and Nexus series switches, as well as data protection and VPN products. Maintaining one of the largest groups of Cisco-premier CCIE experts of any independent consulting company, Progent has priority access to Cisco's internal experts and Cisco's advanced training resources to stay at the vanguard of network technology.
In order to learn more details about Progent's online and on-premises support for Cisco network technology, choose a subject:
- Introduction to Progent's Cisco Engineering Services
- Timely Online Support from a Cisco CCIE Consultant
- Cisco Firepower Series Firewalls: Configuration and Troubleshooting Support
- Cisco ASA 5500-X Series Firewall with Cisco Firepower: Integration and Management Services
- Cisco ASA 5500 Series Firewall Upgrade. Migration Services
- PIX Firewall Troubleshooting Support
- Cisco Routers Configuration and Troubleshooting Expertise
- Cisco Wireless Deployment Support
- Cisco Aironet Wireless APs Design Help
- Cisco Small Business WiFi Access Points Engineering Help
- Cisco Catalyst Wi-Fi 6 Wireless APs Planning, Configuration and Troubleshooting Services
- Cisco WiFi Controllers Integration Consulting
- Cisco Meraki APs Consulting Services
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Consulting and Technical Support
- Cisco VoIP Phones and IP Video Phones Expertise and Wireless IP Phone Solutions
- Cisco Jabber Deployment Services
- Catalyst Switches Configuration and Maintenance Services
- Cisco Nexus Switches Consulting and Support Services
- Cisco Meraki MS Switches Deployment Expertise
- Cisco VPN and Security Integration Expertise
- SIP and CUBE Infrastructure Solutions: SIP Trunking and CUBE Integration Consulting
- Design and Support for Cisco-powered Datacenters
- Data Center Design Expertise for Internet Service Providers
- Remote Network Management Solutions for Cisco Infrastructure
- NetApp and Cisco FlexPod Private Cloud Architecture Consulting Services
Progent also offers a a wide array of IT consulting expertise in vital practice areas to assist businesses to turn Cisco networking technology into an integrated information system that provides strategic advantage. A few of the consulting services available from Progent's experts include project management support, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager business continuity planning, VMware NSX network virtualization architecture and integration, Windows Server 2019 migration services, Microsoft Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, business continuity planning and testing, Windows Server 2012 R2 support, security compliance assessment, database administration and database development services, and part-time CIO consulting services.
Progent can also help your IT team you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud hosted resources and that utilize Cisco networking technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)
By providing a convenient centralized source for network generalists and specialists, Progent can deliver timely, affordable, and comprehensive information technology solutions that address the special needs of companies in Buffalo New York.
An index of content::
24/7 Microsoft Windows Server 2003 Cluster Network Consulting
Windows 2008 Failover Cluster Server Computer Consultants
Progent’s Disaster Recovery/Business Continuity specialists have extensive experience assisting small and mid-size organizations to reduce system downtime by offering cost-effective remote consulting services for disaster recovery/business continuity planning, high-availability IT architecture, backup/restore systems, and transparent maintenance. Progent’s business continuity consultants can help your company to develop and test a sensible business continuity plan that aligns with your business needs and budget. Progent’s disaster recovery specialists can assist you to architect, implement, and support fault-tolerant technologies including redundant Internet access, virtualized servers, fail-over clustering, network load balancing, transparent off-site backup, and geographically dispersed hot backup centers.
IT Services SharePoint 2007
Biggest Technical Consultant Windows SharePoint 2007 Services
Progent’s Microsoft-certified experts offer small and medium sized businesses computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a central spot for your workers or customers to access, manage, distribute and interact with useful data, documents, and applications and to interact with other people. It enables faster and better decisions, more effective sharing across teams and more streamlined business practices. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of knowledge available inside and outside an organization. Windows SharePoint Services connect workers, customers, teams and major tasks with the data they’ve created in a manner that makes data convenient to find, retrieve and apply.
Virus Recovery Remote Support
24-7 ProSight Phishing Defense Professionals
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning tools to defend endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely get by traditional signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to address the complete malware attack lifecycle including protection, detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against new attacks.
Configuration BlackBerry BES Server
BlackBerry Enterprise Server IT Services
Progent offers the services of RIM BlackBerry-certified engineers who can help small organizations to design, administer, and troubleshoot BlackBerry technology economically and effectively, eliminating the need for an in-house BlackBerry specialist and reducing the cost and hassle of supporting a mobile wireless workgroup. Progent's BlackBerry specialists offer extensive experience cooperating with Progent's Microsoft-premier consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security engineers. This breadth of expertise, combined with Progent's efficient online service delivery model, provides small and mid-size businesses an efficient solution for integrating BlackBerry devices and software productively into their IT network.
Azure and Android integration Services
Microsoft Experts Consulting Services Azure and Cisco AnyConnect
Progent can help companies of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and lower equipment investments. Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud networking models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and resources and make sure that you avoid the common mistakes small organizations make when moving to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN connections and also to manage Apple iOS devices and Google Android handhelds.
Consulting SharePoint 2007
Microsoft Office SharePoint Server 2007 IT Consultant
Progent’s Microsoft-certified experts offer companies of any size consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web-based technology for efficiently connecting people, groups and information. Microsoft SharePoint provides a common spot for your workers or clients to access, manage, share and interact with relevant information, files, and software and to interact with other people. SharePoint allows quicker and better decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services join employees, clients, teams and projects with the data they’ve created in a way that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint experts can assist your organization to manage your current SharePoint environment or migrate to the current version of SharePoint.
Windows Server 2012R2 Cloud Specialists
Windows Server 2012 R2 Security Engineer
Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management, staff, develop an enterprise-wide security strategy, streamline IT management, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Immediate Small Office On Site service
Security Consultants Small Office
Progent's Microsoft and Cisco certified network consultants can provide advanced support for a broad array of products and technologies and can provide that assistance remotely nationwide or onsite in select cities throughout the United States and anywhere in California. Progent provides remote support for information systems powered by Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a mix of Microsoft Windows and UNIX-based technology. Progent also can provide access to the expertise of Cisco CCIE network engineers for the toughest connectivity issues, as well as the the support of CISSP and CISM-accredited security engineers to assist with high-level security planning and problem solving. Progent has provided online network support to companies in every state in the United States.
Top Upgrade Consultant Solaris-Windows
UNIX Migration Consulting
Progent can help your company to plan and execute a smooth migration from a Solaris-based information environment to a network powered by Microsoft Windows and suited for running Microsoft's popular office productivity software, commercial applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco engineers and software development specialists can assist you to preserve your information and minimize business disruption by designing an efficient transition strategy that protects your current investments in Sun Solaris software and technology. UNIX-to-Windows transition support services offered by Progent include evaluation of current environment, transition strategy and validation, Microsoft Exchange migration support, information and application transition, and server and storage transition and consolidation.
Aironet Wi-Fi Access Point Troubleshooting
Aironet 3600 Access Point Configuration
Progent's certified wireless networking consultants can assist organizations of any size to design, deploy, administer and repair Cisco Aironet Wi-Fi AP solutions to provide the throughput, range, density, scale, security and ease of management required for seamless access between Wi-Fi and wired network infrastructure. Progent can provide efficient online and onsite support for both legacy and new-generation 802.11ac Aironet access points and Progent can assist you design and maintain wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.
ProSight Virtual Machine Hosting Engineer
Private Clouds for Small Businesses Consulting Services
Progent's ProSight Virtual Hosting service provides complete hosting of a small company's production servers in an environment that delivers the highest degree of availability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting services are built on proven virtualization techniques that allow small and midsize companies with multi- platform IT systems to economize significantly on the expense of capital investments, infrastructure maintenance, and IT management while achieving enterprise-class reliability and an unmatched degree of vendor independence.
Top Rated Dynamics GP Software Development Computer Consultant
Dynamics GP Custom Software Support and Integration
Progent's expertise providing Microsoft .NET support and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design specialized mission-critical programs and eCommerce solutions that integrate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting services can help you design reports that let you track your business more effectively, transforming uncooked information into useful understanding of your company and customers.
Consultant Catalyst Wi-Fi 6 AP Management
Catalyst Wi-Fi 6 AP Layout IT Consultant
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 WAP experts offer affordable remote and on-premises support for Catalyst Wi-Fi 6 wireless access points (WAPs).
Online Technical Support Exchange 2019 Edge Transport Server
Exchange 2019 Hybrid Integation Network Consultant
Progent can help your organization in any phase of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 for hosting Exchange; planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Hyper-V virtualization; configuring hardware load balancing; building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
Linux Online Professional
Solaris Remote Consulting
Progent provides national urgent help and troubleshooting services for businesses who operate UNIX, Linux, or Sun Solaris environments or whose information systems include a mix of UNIX/Linux and Microsoft technology. Remote technical support offers optimum return for your information technology budget by preserving user efficiency and limiting the hours charged for computer analysis and repair. Sophisticated online support utilities and experienced service specialists and engineers combine to enable Progent to solve the majority of network problems without wasting time and money by going to your site. In most of cases your network issues can be dealt with over the phone or via a combination of phone help and online connectivity. Progent can put you in touch with Cisco CCIE network experts and CISSP and ISSAP premier security specialists to assist you with the most challenging network problems.
WatchGuard Firebox T15 Firewall Security Team
WatchGuard Firebox Technical Support Services
Progent provides support services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and maintain a WatchGuard Firewall product that aligns with your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.
Radvision Telepresence Specialist
Video Conferencing Troubleshooting
Progent can provide the services of an accredited engineer with an extensive background integrating technology from the major video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can help you to plan, install, upgrade, or troubleshoot a telepresence solution that protects your investment and maximizes the business value of your IT system. Progent also offers the services of network infrastructure engineers able to assist businesses of any size to build and troubleshoot a communications network that delivers the speed, reliability, protection, and expandability you need to accommodate your telepresence solution.
Windows and UNIX Consulting Services
24x7 Support and Help Windows, UNIX, Solaris
Progent can assist you to design and execute an efficient transition from a UNIX-powered IT system to a network based on Microsoft Windows and suited for running Microsoft's familiar office productivity software, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can show you how to preserve your data and minimize productivity discontinuity by designing an effective transition plan that protects your current investments in UNIX software and technology. UNIX-to-Windows transition support services available from Progent include analysis of existing infrastructure, transition planning and validation, MS Exchange migration support, data and application software porting, and processor and storage system transition and consolidation.
Developer Firms Dynamics GP Excel Reports
Dynamics GP Crystal Reports Computer Consulting
Dynamics GP/Great Plains software includes analysis and reporting capabilities that allow you to track all operations, revenues and spending, and market trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting expertise can enable you to design reports that let you analyze your business more thoroughly, turning uncooked data into valuable management information. Progent is able to enhance your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to deliver specialized line-of-business application development and web commerce solutions that work transparently with Dynamics GP.
Computer Consultants Windows and Linux
Microsoft Expert Professional Linux with Windows
If your business network combines Linux technology technology with MS Windows, Progent can help you to incorporate your IT resources into a cohesive environment that allows all your OS platforms to run side by side for easy management, transparent dataflow, high availability, enhanced throughput, and tight protection. Progent's Linux and MS Windows integration support offerings include IT infrastructure configuration and service, support for Windows services for UNIX, remote server monitoring and administration, online network help and repair, on-site technical support, and Contact Center services.
Azure hybrid cloud solutions Consult
Azure cloud integration Integration Companies
Progent's consultants can assist you with any stage of Microsoft Azure migration including needs analysis, prerequisites assessment, solution design, pilot testing, implementation, automated management, performance tuning, license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can help your IT staff to set up and troubleshoot firewalls and VPN connections so your clients can safely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you set up key Microsoft technologies to run in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to create a hybrid cloud ecosystem that seamlessly integrates physical datacenters with Azure-based services.
Consultancy Database Development
Consultant Database Development
Progent's Microsoft-certified database application developers offer businesses of any size online support for popular database products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support available from Progent include software installation and configuration, database architecture and coding, administration services, replication solutions, storage management, tuning, data migration, information security, backup and recovery options, troubleshooting, and training.
Specialists XenApp and Citrix Access Gateway
Presentation Server Consulting Services
Progent's Citrix-certified experts can help you to design, deploy, administer, and troubleshoot a virtual application delivery and management system built on XenApp. Progent's Cisco CCIE network engineers can show you how to enhance your network for distributing server-side and client-side applications, and Progent's remote datacenter support experts can help you to administer and support a remote datacenter that features high availability, advanced protection, and fast recovery.
IT Services Apple iPad and Windows integration
On-site Support Mac and Windows
Progent's service experts in Apple OS X and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows systems into cohesive environments with resource sharing and collaboration functionality. Allowing productive co-existence among a mix of servers and workstations powered by Mac OS and Windows calls for broad knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's experience in Windows and Apple consulting makes it possible to offer expert assistance to companies that depend on these platforms to maintain their strategic edge. Progent can also assist you to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
SQL Server 2017 Application Migration Support Services
24x7 Technical Consultant SQL Server 2017 Application Migration
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to assess the business benefits of migrating to SQL Server 2017 and can help you to design and carry out a cost-effective migration of your databases and applications to any deployment architecture including on-premises, cloud-based, or hybrid. Progent's SQL Server experts offer online or onsite support ranging from as-needed design assessment or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is carried out on time and within budget.
24x7 Office Move Specialists
Enterprise Security Server Support
For enterprises with branches in California or any area served by Progent's consultants, Progent's Microsoft-Certified network consulting experts and certified Cisco system specialists offer a range of IT support services such as project management, Sarbanes Oxley compliance, office moves, corporate security, network design, on-site or remote emergency support, and technical support for collocation hosting facilities. A Progent IT consultant can help you design a multi-office network that makes efficient use of co-location facilities and Internet hosting sites. Progent’s Microsoft Premier consultants can help major enterprises plan, integrate and support major rollouts of the latest releases of Microsoft technology such as Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent’s CCIE and Cisco Certified Network Professional experts can help you deploy Cisco products for connection solutions that combine simple, high-performance, integrated, and wireless networking.
Consultants Microsoft SQL Server 2016
Microsoft SQL Server 2008 Integration
Progent’s Microsoft certified professionals can offer small and mid-sized businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that opens the door to the speedy creation of advanced business applications that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to offering consulting, maintenance and problem solving services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT system. Progent can also help you upgrade from older versions of SQL Server to Microsoft SQL Server 2005.
Exchange 2016 Mailbox migration Support
Microsoft Exchange 2016 Migration Planning Configuration
Progent can help you in all phases of your upgrade to Exchange Server 2016 such as designing high availability system topology for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing for fault-tolerant CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Office 365 integration with on-premises environments IT Consulting
Office 365 and on-premises Exchange Consulting Services
Microsoft supports transparent hybrid environments that combine Office 365 and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes located at your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help you with any facet of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is successfully completed on time and on budget.
Security Audit Services SonicWall VPN
Top Quality SonicWall Ransomware Protection Consulting
Progent's certified SonicWall firewall consultants can show you how to integrate, manage, and update SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall firewalls into a complete network protection solution and design protection into your corporate processes.
Catalyst Ethernet Switch Technical Support
Catalyst Ethernet Switch Technical Support Services
Progent's Cisco-certified CCIE consultants can help organization to configure, manage, upgrade, optimize and debug Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and migrate smoothly from legacy switches to current models.
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