Cisco Technology Remote and Onsite Network Consulting Services
Buffalo Enterprise IT Network Systems
For organizations of any size in Buffalo New York, Progent can provide convenient, quick, and affordable communication with CCIE-Certified engineers. Cisco CCIEs are top-level networking experts who achieve this prestigious certification only after rigorous testing administered by Cisco. CCIEs can handle the most complicated problems associated with network interfacing, repair, and configuration. Progent’s CCIE-certified support specialists work directly with Cisco's internal staff in analyzing problems with Cisco IOS or Cisco NX-OS software and coming up with temporary alternatives or receiving program patches to fix problems. A Cisco-qualified CCIE knows how to pinpoint the origin of computer network problems whether from network appliances or applications.
Progent offers fast and affordable online contact with a CCIE expert so your company has the opportunity to get timely help for complex network problems that are impacting your business but are outside the scope of your ordinary network maintenance resources. Progent's Cisco CCIE-Premier support professionals can access your system via advanced remote support tools that allow them to provide rapid and low-cost analysis and repair of serious network problems.
Progent's CCIE Support Services
Most CCIEs are employed by big corporations or nationwide Internet providers, and so their help is not readily accessible to smaller businesses. Progent is one of the few service providers to make CCIEs available to support small and mid-size businesses. In addition, Progent can provide quick access to a CCIE by telephone so that you can receive timely support for complex network problems that are reducing worker efficiency. To learn how to contact a Progent CCIE for timely help with your IT infrastructure, go to remote network help.
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 |
518-641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 |
716-442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 |
585-471-2777 | Rochester Network Support Services |
Cisco's large selection of both current and vintage networking products familiar to Progent includes ASA 5500 Security Appliances and PIX 500 Firewalls, Catalyst Firewall Services Module, protected broadband and integrated services (IS) routers, Aironet and Meraki wireless access points, Meraki cloud-managed APs and aggregation switches, VoIP phones and systems, Catalyst and Nexus series switches, as well as data security and Virtual Private Network (VPN) solutions. Maintaining one of the largest groups of Cisco-certified CCIE consultants of any independent support company, Progent has priority access to Cisco's engineering support specialists and the advanced learning programs to keep at the vanguard of network solutions.
In order to learn more about Progent's world-class support for Cisco network infrastructure, select a subject:
Progent also offers a wide range of IT consulting services in vital practice areas to help businesses to convert Cisco infrastructure products into a cohesive information solution that provides competitive advantage. Some of the services available from Progent's subject matter experts are project management support, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager application continuity planning, VMware NSX network virtualization architecture and management, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 configuration, security vulnerability assessment, DBA and application expertise, and temporary CIO consulting services.
Progent can also help your IT team you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud hosted infrastructure and that utilize Cisco networking technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)
By providing an efficient full-service source for network generalists and specialists, Progent is able to tailor fast, affordable, and thorough information technology solutions that fit the unique requirements of businesses in Buffalo New York.
An index of content::
Cisco Expert Firesight On-site Support
24 Hour Firepower Network Consultants
Progent’s Cisco-Certified network experts offer professional PIX Firewall support services encompassing design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector threat security, and secure connectivity services. Ranging from compact, easy-to-install desktop devices for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy combination of security, performance and reliability for business networks of all sizes. PIX firewalls are based on a hardened, specially designed operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including powerful application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive administrative solutions. Progent’s network experts can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Cisco Firewall Small Business IT Outsourcing Firms
Cisco Computer Network Support Company
Progent can help you to deploy Cisco's infrastructure technology to create a solid foundation for your onsite, private cloud, or hybrid data center and streamline operations in key areas including resource consolidation, security and compliance, versatility, availability, and recoverability.
24/7 Microsoft Access scripting Design
Microsoft Access RDP Professionals
Progent offers affordable online consulting services for all releases of Microsoft Access including desktop and browser-based versions and offers advanced support for Access application programming, database migration, performance optimization, BI reporting, and troubleshooting. Progent also can provide custom online classes for Office Access application programming and database administration.
Engineer Solaris with Windows
Windows, UNIX, Solaris IT Consulting
If you are producing UNIX or Linux software on a network that has Microsoft Windows-based processors, PCs, and office productivity products, Progent can provide full-service network support outsourcing that frees you to concentrate on your area of high-value know-how without the constant hassle of maintaining your business network. Through the use of automated network monitoring and by delivering online and in-person assistance as your company needs it, Progent offers an affordable alternative for maintaining an information system that provides high availability, protection, and efficiency. Progent's developer assistance services feature comprehensive network support outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, 24x7 monitoring, and Contact Center support.
Microsoft Exchange 2010 Migration Consult
Microsoft Exchange Server Upgrade Consult
Progent's Microsoft-certified engineers can deliver low-cost remote and onsite support to implement your upgrade to Microsoft Exchange Server 2010, generate thorough documentation of your new messaging system, educate your network support staff and end users to get them up to speed rapidly on Exchange 2010, and provide ongoing administrative consulting and engineering help. Progent can also assist you to migrate from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Online Help System Center 2016 Hybrid Cloud Integration
System Center 2016 and Exchange Integration Setup and Support
Small to mid-sized companies can now enjoy all the benefits of Operations Manager and in addition have quick access to Progent’s Microsoft Certified IT consulting professionals. With Progent's economically priced IT support packages, small and midsize organizations can choose a basic Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to provide small business networks enterprise-class availability, security, and productivity.
UNIX, Windows Engineers
Solaris with Windows Engineer
Progent can help your company to design and implement an efficient migration from a UNIX-based information system to a network powered by MS Windows and capable of running Microsoft's powerful office productivity software, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and software development experts can help you guard your data and minimize business discontinuity by developing an effective transition plan that protects your existing investments in UNIX software and technology. UNIX-to-Windows migration support expertise offered by Progent include analysis of current infrastructure, migration strategy and validation, MS Exchange migration support, information and application software transition, and processor and storage migration and economization.
Microsoft SBS 2008 Integration
24/7/365 Microsoft SBS 2003 Support Services
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the basis for a feature-rich but manageable IT network. The IT demands of the Microsoft .NET products bundled with Microsoft Small Business Server 2011 requires a computer support expert with hands-on experience planning and building seamless, comprehensive business network solutions. Progent's Microsoft SBS Server consultants have an average of more than 10 years of background supporting business systems powered by Microsoft products. This expertise assures you success in deploying, administering, and repairing IT environments that include the Small Business Server package of servers and productivity software.
Professional Network Management Outsourcing
Managed IT Services Consulting
Progent's ProSight portfolio of managed services are geared to offer organizations who maintain small in-house network administration and support teams with affordable access to enterprise-class management platforms and technical expertise. Benefits of the ProSight line of managed services include predictable network maintenance costs, smart automation of routine management processes, continual absorption of new technology, smooth transition from legacy technology to modern solutions, close fit between information technology with strategic objectives, guidance from seasoned IT consultants, and freeing up management to concentrate on business rather than ever-changing computer technology.
SMS 2003 Upgrade Online Consulting
24-Hour SMS Migration Engineer
Microsoft Systems Management Server provides added capability for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs reduce the net operational expense of managing and configuring software products by making it simpler to install system images, control mobile computers, and run management tools. In addition to alerting you about techniques to cut management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT tasks involving areas that Feature Packs are designed to streamline. Progent's adoption and update services can lower cost and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you define sensible procedures and policies to manage PDAs and intelligent portable phones so your field force stays productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security strategy that includes policies, processes and IT products to keep your IT computer system protected.
NetApp MetroCluster Engineer
NetApp MetroCluster Troubleshooting Consultant
Progent can provide enterprise clients the services of a certified NetApp consultant for online or on-premises expertise for NetApp's entire family of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN storage solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, high availability, and troubleshooting. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN storage environments quickly and affordably based on best practices.
Technology Consulting Services Microsoft SQL Server 2014
SQL Server 2014 Capacity Planning Support and Help
Microsoft SQL Server 2014 includes major enhancements in critical areas such as performance, uptime, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates seamlessly across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and on-premises consulting services that include system design, configuration, administration, troubleshooting, and application development services to enable organizations of all sizes to realize fast return from their SQL Server 2014 investment.
MetroCluster Switch Integration Specialists
24x7 NetApp MetroCluster Design Consulting
Progent offers enterprise customers the help of a certified NetApp consultant to deliver remote or on-premises expertise for NetApp's entire portfolio of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN solutions supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN environments efficiently based on best practices.
Office 365 Outlook Small Business IT Support Firms
Top Quality PowerPoint 2016 Management
Progent's certified Microsoft Office and Office 365 consultants can help businesses of any size to integrate Microsoft Office desktop and Microsoft Office 365 apps such as Excel, Office Word, PowerPoint, Outlook, Access, Visio and OneNote into a seamless productivity solution that offers quick ROI and promotes improved business outcomes. Progent can assist your company to interface Microsoft Office or Office 365 apps with one another and with additional key Microsoft platforms including SharePoint Server, Microsoft Exchange Server and SQL Server running on-premises or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility issues between different releases of Office desktop and offers live online instruction to individuals and teams.
Wireless Security Consulting Services
Cisco Certified Expert Engineers Wireless Security
Progent provides expertise for security auditing utilities including Microsoft Baseline Security Analyzer for running a variety of automatic network testing scans to identify potential security gaps. Progent has broad experience with security auditing tools and can show you how to understand testing reports and respond appropriately. Progent can show you how to design protection into your business operations, configure scanning applications, plan and implement a protected system environment, and suggest procedures to maximize the security of your IT system. Progent's security consultants are able to assist you to set up a firewall, design secure remote connectivity to email and data, and integrate VPN. Progent's qualified security experts can validate the security of web-based software and can conduct comprehensive information security tests of enterprise-wide security to determine your organization's compliance with recognized industry security standards including HIPAA, PCI, and ISO.
Specialist Google Cloud Anthos
Google Cloud Access Management Consultant Services
Progent can provide affordable remote and on-premises consulting to help organizations to move any part of their core IT resources to Google Cloud Platform (GCP). This can save time and hardware expense and allow access to Google's cutting edge machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design and review, testing, deployment, administration, performance tuning, software license management, disaster recovery mechanisms, and security.
Open Now Integration Offsite Workers VoIP
Work at Home VoIP Information Technology Consulting
Progent can help small and medium-size businesses to configure IP voice solutions to provide their remote workforce the advantage of seamless extensions of the company phone infrastructure.
Migration Consulting Exchange 2003 Server
Microsoft Exchange 2003 Upgrade Specialist
Progent's Microsoft-certified professionals provide computer support and network consulting services for Microsoft Exchange Server 2003, Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's upgrade, configuration, administration, and troubleshooting services for Exchange Server 2003 include planning, deployment, documentation, local and remote technical support, Help Desk outsourcing, expert security evaluation, and comprehensive network management outsourcing.
Support Windows Failover Cluster
IT Consultant Windows 2008 Cluster
The clustering feature set built into the high-end versions of Microsoft Windows Server 2008 has been radically redesigned to streamline the deployment, configuration, and maintenance of clusters that provide greater levels of network dependability, protection, efficiency, and flexibility. New or enhanced capabilities include automated cluster verification, easier setup and installation, improved cluster administration, redesigned cluster infrastructure for maximum availability, hardened protection and quorum structure, elimination of failure points, more storage and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist you assess the advantages of Windows clustering, design and execute an installation, educate your IT personnel to administer your cluster environment, provide continuing consulting and support services, and create and test a disaster recovery procedure.
24/7 Small Business Private Clouds Professional
Virtual Server Private Cloud Hosting Services
Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size organization's servers in an environment that delivers the highest level of availability and scalability and is also easy to transfer to any data center. Progent's Private Cloud Hosting options are based on mature virtualization architectures that enable small and midsize companies with multi- platform IT systems to save significantly on the costs of capital investments, infrastructure maintenance, and IT administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Office 365 AD Connect Online Help
Outlook autodiscover Consultant Services
Progent can help you to understand the many subscription options available with Office 365 and configure your information network with Office 365 in a way that delivers top business value. Progent supports multi-platform networks that include Windows, macOS, and Linux operating systems. Progent can also assist your business to build and maintain hybrid networks that transparently combine on-premises and cloud products and services.
Apple iPad and Windows integration On-site Technical Support
Apple Mac and Windows coexistence Online Support Services
Progent's service specialists in Mac and Microsoft Windows technology can help you combine Apple Macintosh and Windows computers into cohesive networks with full sharing and workgroup functionality. Allowing efficient co-existence among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and background with Apple Macintosh and Windows technology. Progent's background in Windows and Apple consulting makes it possible to offer world class assistance to companies that depend on these technologies to keep their strategic advantage. Progent can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
System Center 2016 and Skype for Business Integration Integration Services
System Center 2016 and Hyper-V Integration Computer Consultants
Progent's Microsoft-certified consultants have over a decade of experience designing, implementing, enhancing and fixing SCOM solutions and can provide organizations of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or onsite technical support to help you to remediate serious issues uncovered by System Center 2012 Operations Manager.
ASA 5500-X Firewall with Firepower Troubleshooting
Computer Engineer Cisco Firewall integration
Progent’s Cisco-Premier technology consultants offer professional PIX Firewall support services covering design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack security, and secure access services. Ranging from compact, easy-to-install desktop appliances for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a healthy combination of security, performance and availability for business networks of all sizes. PIX firewalls are build around a hardened, specially designed operating system, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative solutions. Progent’s Cisco experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Network Security Auditor Check Point Software Blade
Consultant Check Point 3000 Firewalls
Progent's Check Point Software consultants can help you select and deploy Check Point Software Firewall utilities and appliances based on Check Point Software's technology to provide an economical and efficient security solution for your corporate network. Progent can also help you configure other Check Point products such as Check Point ZoneAlarm and Check Point Power-1 appliances with security products from other suppliers and offer a single source for continuing network support, administration, education, and design expertise.
Microsoft Intune Remote Support Services
Technical Consultant Intune Certification Management
Progent's Microsoft-certified Intune consultants can assist you to understand the strategic value of utilizing Microsoft Intune for configuring and managing your web-facing mobile computers including notebooks, phones, and tablets powered by Windows, Apple iOS, and Android. Progent's Intune consultants can help your company to configure security policies, set up pilot systems to confirm the appropriateness of Microsoft Intune for your network, install Intune across your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Intune solution.
On-site Support Work from Home Endpoint Management
Top Ranked Offsite Workers Endpoint Management Network Engineer
Progent can assist small and mid-size businesses to install centralized remote endpoint management systems for maintaining devices operated by offsite workers.
Email Polymorphic Virus Protection Consultant Services
Email Quarantine Specialist
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver web-based control and world-class security for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper level of analysis for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.
Consulting Small Business Managed IT services
Network Management outsourcing consultants Support
Progent's ProSight portfolio of managed IT services are designed to provide businesses who have small in-house IT support teams with low-cost help from enterprise-class management platforms and technical expertise. Advantages of the ProSight catalog of managed IT services include flat-rate network management costs, automation of routine management tasks, continual adoption of new technology, smooth migration from older technology to current solutions, close alignment of information technology with business objectives, access to seasoned IT consultants, and freeing up management to concentrate on business issues instead of fast-evolving computer technology.
ISA 2004 Standard Edition Server Remote Support
Microsoft Proxy Server Support and Integration
Progent's Microsoft-certified ISA Server consultants have broad backgrounds developing corporate security designs for IT networks with multiple sites, remote workers, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small or mid-size company plan and implement a configuration of ISA Server 2004 that meets your information protection needs without limiting your network.
Support SMS Server Migration
Expert Microsoft Certified SMS Migration Consulting
Progent’s Microsoft-certified experts provide small and medium size companies enterprise-grade consulting support for SMS Server 2003 and System Center Configuration Manager, Microsoft's solutions for change and deployment automation. System Center Configuration Manager is Microsoft's new name for the update management platform formerly called Systems Management Server. System Center Configuration Manager provides a range of new features to SMS Server such as comprehensive automation, built-in Vista Microsoft Windows Server 2008 support, NAP security support, and boot image management. Progent’s Microsoft certified consulting professionals can help you use Systems Management Server or Configuration Manager economically for streamlined operating system and application installation, security patch administration, application metering, and licensing reconciliation. Progent's consultants can also assist your company to move smoothly from Systems Management Server 2003 to Configuration Manager.
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