Enlarging your remote workforce can have a major effect on IT infrastructure, security, and corporate culture. Progent has two decades of experience helping small and mid-size businesses to plan, configure, administer, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Buffalo organization to pick the right technologies and follow best practices in creating and operating a secure virtual solution for teleworkers that facilitates collaboration and delivers top value. Progent offers support services ranging from as-needed expertise for helping you over challenging IT bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent can help Buffalo, New York companies to with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk augmentation, security monitoring, data protection solutions, and unified management.

Public Cloud Integration for At-Home Workers
Progent offers advanced remote support for helping businesses to create, maintain and repair integrated hybrid network models that incorporate physical data centers, remote workers, branch offices, and cloud resources. Progent offers expertise for all types of public cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help teleworkers resolve issues with cloud access, identity, and cybersecurity.

Azure Integration Services for TeleworkersAzure is a popular family of public cloud software and services that enables you to use infrastructure, servers, and key apps running on Microsoft's extensive cloud. Azure includes more than 100 cloud-based services such as hosting for Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can assist your organization to deploy virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity management with Azure AD, and design backup and restore systems with Azure Backup. Progent's cloud experts can also show you how to establish secure access to Azure for teleworkers by configuring and troubleshooting firewalls and VPN tunnels. To find out about Progent's consulting expertise for Microsoft Azure, see Azure expertise.

Office 365 Integration Services for Remote WorkersOffice 365, rebranded Microsoft 365, is Microsoft's popular family of business productivity applications and cloud services offered on a subscription basis. Microsoft apps and services are marketed in a variety of bundles designed for users ranging from students and households to major enterprises. Progent offers fast and easy remote contact with consultants knowledgeable about Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android technology. Progent can help your business to assess the various subscription bundles offered with Microsoft 365 and deploy 365 apps for your remote workers to achieve top business value. To learn about Progent's consulting expertise for Microsoft Office 365, refer to Office 365 integration services.

Office 365 Exchange Online Integration Services for At-Home WorkersExchange Online is among the most widely used applications in the Office 365 product product suite. Office 365 Exchange Online provides the advantages of lower spending for physical infrastructure, easier management, dynamic scaling, high reliability, and additional advantages inherent with public clouds. Microsoft has designed Exchange Online to run smoothly with local deployments of Exchange, enabling customers to create hybrid networks. Progent's Exchange consultants can provide occasional help to guide you through tough IT bottlenecks and can also provide comprehensive project management services to ensure your remote workers have easy and secure access to your Office 365 Exchange Online environment. To learn Progent's support services for Office 365 Exchange Online, refer to Office 365 Exchange Online integration and support expertise.

Amazon AWS Integration Services for Remote WorkersAmazon Web Services (AWS) is a trailblazer in the public cloud computing arena and is the industry's leading provider of cloud services. Progent can provide rapid and economical online access to cloud connectivity consultants who can help your business to design, deploy, maintain, and debug hybrid information networks that incorporate Amazon AWS cloud-based services with on-premises resources and with other public clouds such as Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to assist your company to build a high-availability network architecture to make sure your users have a productive computing environment regardless of whether they are working from your main office, a remote branch, from home, or on the move. To learn about Progent's consulting expertise for Amazon AWS, go to Amazon AWS integration support.

Google Cloud Platform Integration for TeleworkersGoogle Cloud Platform is a leading collection of public cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help you to scale your existing IT resources with the Google Cloud, and Progent's DBA consultants can help you make your mission-critical applications cloud friendly so your at-home workers can take full advantage of Google Cloud Platform services. Progent's consultants can help you to set up virtual machines on Google Cloud Compute Engine, design an efficient storage solution with Google Cloud Storage, and streamline access management for telecommuters with Google Cloud Identity. Progent's experts can also help you to use GCP's unified management technology to administer and track your Google Cloud ecosystem. To learn, see Google Cloud Platform consulting support.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive telecommuter environment for your Buffalo, New York company, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's Microsoft-certified consultants can provide online or in-person support to help companies of all sizes to plan, implement, administer, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager. Progent can help you to migrate from earlier releases of Data Protection Manager or from a different backup system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed support for fixing particularly stubborn issues, or comprehensive project management services. Progent can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.

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    Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Exchange 2010 and introduces powerful innovations as well as a revamped structure. These improvements affect key areas including manageability, high availability (HA), security and compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of migrating to Exchange Server 2013, design an efficient test and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers ongoing online consulting and support and management services for Exchange Server 2013.

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    Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior machine learning tools to defend endpoints and servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-based AV products. ProSight ASM safeguards local and cloud resources and provides a unified platform to manage the complete malware attack progression including filtering, detection, containment, cleanup, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks.

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    Progent provides small businesses two ultra-affordable network security evaluation packages that provide, for a preset price, remotely administered scans of your network security profile which are evaluated by professional information security engineers who assess the data collected by the remote scan, deliver unbiased summaries of your existing security vulnerability, and make suggestions for remediation. Progent offers two non-overlapping security evaluation packages for external and internal security scanning that are priced to fit the budgets of small companies while delivering enterprise-quality assessments of your IT network's exposure to assault.

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    Progent offers national remote help and consulting services for companies that run UNIX or Linux environments or whose information systems include a mix of UNIX/Linux and Microsoft technology. Online technical support provides optimum leverage for your information technology dollar by preserving client efficiency and limiting the hours charged for network repair services. Sophisticated remote support utilities and experienced technicians and consultants combine to enable Progent to handle most network issues without wasting time and expense by traveling to your site. In most of situations your IT issues can be dealt with over the phone or via a combination of telephone help and online access. Progent can offer the services of Cisco CCIE infrastructure experts and CISA and CISM certified security professionals to assist you with the toughest system problems.

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    Progent can provide the support of certified consultants as well as experienced database application developers, DBAs, project management experts, network infrastructure engineers, disaster recovery planning specialists, and certified data security professionals to help your business to assess the potential advantages of Microsoft SQL Server 2012 for your organization, set up pilot environments at your datacenter or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and define an efficient and secure IT infrastructure that lets you maximize the business benefit of SQL Server 2012.

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    Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, optimizing and fixing System Center Operations Manager solutions and can provide organizations of all sizes expert online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network fabric as well as Microsoft and third-party apps and services. Also, Progent can provide responsive remote or on-premises troubleshooting to assist you to fix critical problems detected by System Center 2012 Operations Manager.

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    Progentís certified Cisco IT security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting services including architecture, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from economical, easy-to-install desktop appliances for small and home offices to modular enterprise-level appliances, Cisco PIX and ASA Firewalls offer advanced protection, performance, and high reliability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed operating system, minimizing possible OS-specific security gaps.

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    Microsoft Exchange 2013 incorporates major improvements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful new features plus a redesigned architecture. These enhancements affect key facets of IT like manageability, availability, security, cost of ownership, teamwork, scalability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the potential business benefits of upgrading to Exchange 2013, design a cost-effective validation and deployment plan, and train your IT team to maintain your Exchange Server 2013 environment. Progent also offers ongoing online consulting and management for Microsoft Exchange Server 2013.

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    Progent's Microsoft-certified consultants can help you plan, document, carry out, manage, and repair a system-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you pilot your 64-bit infrastructure to verify that it supports all of the key 32-bit applications that you intend to retain as well as the latest 64-bit versions of applications you wish to run.

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    Progent offers cost-effective remote consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security strategies.

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    Progent can help businesses of all sizes to follow leading practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; design, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can help your business to move from an earlier release of SCVMM or from a third-party virtualization management system, and Progent can show you how you to enhance and repair your current SCVMM environment to make sure you realize the highest possible return on investment.

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    Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, enhancing and fixing System Center Operations Manager environments and offer companies of any size advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can provide fast online or onsite troubleshooting to help you to fix critical issues detected by SCOM 2012.

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    Progent has put together two low-cost service packages designed to allow small companies to get an independent network security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, a security expert runs an extensive examination of your network from outside your company firewall to determine potential weaknesses in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, a security expert executes a network scan from an authorized computer inside your company firewall to uncover your exposure to inside assaults. Both security inventory services are set up and executed from a protected remote site.

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    Progent is convinced that a carefully designed and implemented information system can be a vital factor for accelerating a firm's success, and we apply this belief in our own system environment. Progent has created a fault-tolerant virtual office infrastructure that allows our in-house consultants and authorized contractors to deliver rapid and efficient service, cooperate closely on sophisticated projects, and experience professional and personal maturity by acting as part of an exciting business ethos of personal drive and freedom.

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  • 24/7 CCIE Expert Certified IT Consultant Knowledge Transfer
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    Progent is committed to information transfer from Progent's consultants to clients. By educating customers to resolve technical issues that are within their scope, Progent can focus on providing hard-to-find skills where Progent faces little competition. Small businesses who work with trusted independent consultants or who employ in-house IT personnel benefit when Progent passes on knowledge about critical technology and tested methodologies to make their networks more reliable, protected, and productive.

  • SharePoint 2019 OneDrive Sync Client Remote Support Services SharePoint 2019 Hybrid Architecture Technology Consulting

  • 24x7 Voice Over IP Remote Support Services
    IP-PBX Support

    Progent's Cisco CCIE-certified networking consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.

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  • Small Business WAP100 AP Consultants Computer Consulting Small Business 100 Access Point
  • Specialist SMS 2003 Upgrade SMS Server 2003 Upgrade Computer Consultant
  • Specialists ProSight Remote Desktop Management Automated Server Management Network Engineer
  • System Center 2016 Disaster Recovery Support Outsourcing System Center 2016 Virtual Machine Manager Professionals

  • Windows Server 2000 Upgrade Consultant
    Top Network Consultant Microsoft Windows 2000

    Progent's certified Microsoft Windows 2000 consulting staff can show you how to optimize the functionality of your existing Windows 2000 Servers and can streamline network administration, provide technical support and repair, and enhance security. Progent can also help you design, rationalize, and implement a plan to migrate from Windows Server 2000 to Microsoft Windows Server 2003. Progent is experienced in setting up test programs to reduce the obstacles associated with migrating to Windows 2003 Server by identifying possible hardware and application compatibility problems.

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  • System Center 2016 Hybrid Cloud Integration Support and Setup SCDPM 2016 Engineer

  • Immediate Small Business Server 2008 Computer Consultants
    Microsoft Small Business Server 2003 Help and Support

    Microsoft Small Business Server is a low-cost collection of server products that provides the foundation for a powerful but manageable IT network. The technical sophistication of the Microsoft .NET components included with Small Business Server calls for a network support expert with real-world background designing and integrating seamless, end-to-end business technology solutions. Progent's Small Business Server consultants have an average of more than 10 years of experience integrating computer networks built on Microsoft technology. This background ensures you results in installing, administering, and troubleshooting network solutions that incorporate the Microsoft Small Business Server suite of servers and applications.

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  • Top Quality 802.11x Wi-Fi Site Survey Support Outsourcing Wireless Site Survey Support Outsourcing
  • Top Rated Engineers Cybersecurity Architecture 24x7 ISSAP Certified Cybersecurity Consulting Services
  • Top Setup and Support Remote Office Branch Location Technology Consulting
  • Train Adobe After Effects Training InDesign
  • Upgrade Consulting Sun Solaris UNIX Upgrade
  • Urgent Application Virtualization Engineers 24/7 XenApp Virtual Applications Consultant
  • Urgent BlackBerry BES Computer Engineer 24-Hour BlackBerry Desktop Manager Specialist

  • UNIX Firewall Support
    Best Sun Solaris Security Auditing

    If your business runs a Sun Solaris environment or a mixed-platform IT environment, Progent's CISM and ISSAP-certified consultants can assist your entire organization in a wide array of security areas including security administration practices, security design and strategies, access management products and techniques, applications development security, operations security, physical security, telecommunications, infrastructure and Internet security, and disaster recovery preparedness. CISM, CISSP and ISSAP stipulate the core competencies and international standards of knowledge that network security professionals are required to master. These accreditations offer IT management the assurance that consultants who have earned their CISM or ISSAP certification have the experience and knowledge to deliver effective security management and consulting services.

  • Urgent Microsoft Exchange 2000 Upgrade Technical Consultant Computer Engineer Microsoft Exchange Upgrade

  • 24 Hour Aironet Outdoor APs Support
    CCIE Expert Certified Aironet 2700 Access Point Setup and Support

    Progent's certified wireless consulting experts can assist organizations of all sizes to plan, implement, manage and repair Cisco Aironet Wi-Fi AP solutions to provide the throughput, range, capacity, scale, security compliance and manageability needed for seamless access between wireless and wired network infrastructure. Progent can provide affordable remote and onsite support for legacy and current 802.11ac Aironet APs and Progent can help you plan and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi APs.

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  • VMware Server Virtualization Consultants VMware vSphere Hypervisor Professional
  • VMware Site Recovery Manager and NSX Consultant VMware NSX Topology Services

  • Hybrid Microsoft 365 Exchange integration Technology Consulting Services
    Support and Help Office 365 AD FS

    Microsoft supports seamless hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This permits you to have specific mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any phase of designing, implementing and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and on budget.

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  • Video Conferencing Professional Emergency Microsoft Certified Technical Consultant Presence Awareness
  • Virtual Service Desk Specialists Help Desk Sharing Remote Technical Support
  • Virus Protection Help and Support 24 Hour Microsoft EMail Onsite Technical Support
  • WatchGuard Firebox T-Series Firewall Security Auditing WatchGuard Firebox T-Series Firewall Computer Security
  • WiFi Security Professionals Wave 2 WiFi migration Network Engineer

  • Extended Service Desk Consulting
    Immediate Virtual Support Desk Configuration

    Progent's Microsoft and Cisco certified Consultants provide three ways to help medium-size and large organizations create an efficient and successful in-house Computer Support Help Desk Call Center. Progent's consulting services include Return on Investment analysis, process study and enhancement, executive reporting, training of internal personnel, and documentation of procedures. Progent's Software Selection and Deployment Support Services help businesses sift through the various top level Help Desk software packages available and decide what products might be too costly, lack critical capabilities, or align poorly with your organization's corporate culture. Progent also provides short-term staffing for companies who want to reinforce their internal Help Desk team for occasional projects or to fill in for absent or incapacitated workers.

  • Windows 2000 Server Onsite Technical Support Windows 2000 Professional
  • Windows 2003 Server Remote Support Windows 2003 Integration Support
  • Windows 7 Professional Microsoft Windows 7 Consulting
  • Windows 7 Upgrade Support Outsourcing Microsoft Windows 7 Evaluation Support and Help

  • Expert Training IT Services
    Information Transfer Network Consultant

    Progent practices information transfer from Progent's consultants to clients. By teaching clients to handle problems that are within their scope, Progent is able to focus on delivering hard-to-find services where Progent has little competition. Small companies who work with trusted independent service providers or who maintain in-house support personnel benefit when Progent transfers information about new technology and tested processes to make their networks more reliable, secure, and efficient.

  • Windows Server 2003 Professional Microsoft Windows 2003 Support Outsourcing
  • Windows Server 2012R2 Active Directory Consult Windows Server 2012R2 Virtual Fibre Channel Remote Support Services

  • Outsourcing Small Business
    Small Business Information Technology Consulting

    If you have a company network with 10 to 50 network users, Progent's IT outsourcing services save your company from over-reliance on an individual independent service provider while giving you cost-effective and dependable access to high-quality network support. By delivering network support service when you need it, offering advanced knowledge for critical applications, offering unique services such as automated server monitoring, and charging only for services you use, Progent offers you an economical way for optimizing the business value of your small office network. Progent is the smart way for small businesses to build and maintain a robust and secure IT network and to have fast access to the experienced support typically available only to businesses who are able to afford a large internal IT group.

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  • After Hours Work at Home Endpoint Management Online Support Services
    Work from Home Endpoint Management Support Outsourcing

    Progent can help small and mid-size companies to implement unified endpoint management and monitoring platforms for administering endpoints operated by offsite workers.

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  • iPad Support and Help Apple OS X and macOS Support Outsourcing
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