Besides offering rapid contact with high-level network professionals and subject matter experts to assist Buffalo, New York companies with discrete technical problems or longer-term initiatives, Progent can provide short-term staffing to deal with more generalized assistance such as PC support, network administration, and Call Center services. Temporary staffing can help organizations to deal with planned or unplanned increases in demand for IT services, which may be caused by situations such as mergers and acquisitions, site relocation, platform migration, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or new regulations. Temporary staffing can also cover voids left by the loss of in-house staff members due to vacations, health issues, resignation, or other reasons.
Benefits of Progent's Short-Term IT Staffing Services
Progent's temporary supplemental staffing services give organizations the versatility to respond to increases in demand for IT personnel without dealing with the costs and hassle that come with reviewing and recruiting professional technical personnel and without the risk of adding to your in-house head count.
Key features of Progent's temporary staffing services include:
Progent's Shared Center Program
- Fast availability of reliable IT professionals
- Easy initiation, termination, and re-engagement of services
- Seamless extension of your full-time IT team
- Full documentation of all services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved promptly
- Strong working relationship with a world-class, full-service resource for IT expertise
Progent's co-managed Help Desk program is a proven on-going staff expansion alternative that allows IT organizations to share the work of Help Desk support transparently between their internal network personnel and Progent's extensive team of IT support experts. Working as a seamless supplement of your in-house Help Desk, Progent's shared Help Desk Call Center service is a collaborative service solution based on by the leading group PSA tool for managing, service requests, ticketing, assigning responsibility, monitoring responses, and producing management reports.
Why Choose Progent?
Progent has two decades of background providing remote and onsite IT expertise for businesses of all sizes throughout the U.S. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance experts hold advanced certifications including CISSP, CISM, and GIAC. Find out more about Progent's certifications.
Progent's Areas of Expertise for Buffalo, New York Organizations
Progent's seasoned roster of certified consultants and technical experts can provide Buffalo, New York organizations a wide array of online consulting and troubleshooting services. Practice areas offered under Progent's consulting program for IT service organizations include:
Contact Progent for Temporary IT Staffing for Buffalo, New York Organizations
To learn more details about Progent's temporary staffing services for Buffalo, New York companies, call 800-993-9400 or visit Contact Progent.