Buffalo Consulting Support
IT Staffing Temps for Computer Support Groups
In addition to offering rapid access to guidance from top-tier IT professionals and subject matter experts to assist Buffalo, New York companies to resolve specific technical issues or strategic projects, Progent offers temporary staffing to deal with more generalized assistance like PC support, IT management, and Help Desk call center services. Temporary staffing makes it possible for businesses to respond to planned or surprise surges in demand for network services, which may be caused by scenarios such as mergers and acquisitions, data center moves, technology upgrades, paradigm shifts like telecommuting, disaster response, seasonal variations, or regulatory mandates. Short-term staffing can also fill gaps left by the absence of full-time IT personnel because of scheduled vacations, illness, termination, or other reasons.
Benefits of Progent's Short-Term Staff Augmentation Services Progent's temporary staffing services offer businesses the ability to react to increases in requirements for IT personnel without dealing with the expense and delays that come with vetting and hiring reliable technical personnel and without the burden of adding to your in-house head count.
Important aspects of Progent's short-term staffing services include:
- Rapid availability of proven network professionals
- Easy initiation, termination, and re-engagement of services
- Transparent extension of your full-time IT team
- Comprehensive reporting of services performed
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled fast
- Close relationship with a top-level, full-service source for IT support
Progent's shared Help Desk service is a specialized flexible staff expansion alternative that allows IT groups to divide the work of Help Desk Call Center support transparently between their in-house IT staff and Progent's extensive team of IT support experts. Working as a seamless supplement of your full-time Help Desk, Progent's shared Help Desk Call Center service is a joint support solution powered by the leading group PSA platform for managing, service calls, generating tickets, assigning ownership, tracking progress, and generating management reports.
Why Choose Progent?
Progent has 20 years of experience providing online and on-premises network services for businesses throughout the United States. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity consultants have earned top certifications including ISSAP, CISA, and CRISC. Learn more about Progent's industry certifications.
Progent's Areas of Expertise for Buffalo, New York Companies
Progent's veteran team of certified consultants and technical experts offers Buffalo, New York companies a wide range of remote technical guidance and troubleshooting expertise. Practice areas covered under Progent's consulting program for network service providers include:
- Exchange Server 2019 Consulting
- Microsoft Exchange 2016 Migration
- Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Migration Support Services
- Windows 10 Configuration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Migration
- Active Directory and Azure AD Planning
- Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Consulting
- Azure, AWS, Google Cloud Platform
- Online IT Technical Support
- Work from Home Support Services
- Cisco Infrastructure
- Juniper Technology
- Cisco Routers Consultants
- Cybersecurity Consultants
- Business Continuity Preparedness
- Penetration Testing
- Firewall Integration
- Call Center Outsourcing
- Desktop Tech Support
- Data Center Support
- Operations Manager Monitoring
- Configuration Manager Expertise
- Microsoft Access Development
- Virtualization Automation
- Hyper-V Integration
- VMware vSphere and vCenter Configuration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Expertise
- iPhone and Android Management
- Apple iPhone Integration
- Google Android Phone Integration
- Ransomware Defense/Recovery
- Data Backup/Restore Expertise
- Cisco IP Voice Technology and Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi Access Point Setup
- Wi-Fi Site Surveys
Contact Progent for Short-Term Staffing Services for Buffalo, New York Companies
To learn more about Progent's temporary supplemental staffing services for Buffalo, New York companies, call
An index of content::
Immediate CISSP Certified Security Engineer
CISSP-ISSEP Security Specialists
Progent's CISSP-certified network security consultants can help businesses of all sizes with any facet of IT security. Progent can help implement cost-effective security systems that guard a small business against advanced malware attacks or Progent can plan, deploy, and manage a comprehensive security environment for hybrid networks that support local, remote, and mobile clients sharing IT resources distributed over multiple physical datacenters and various clouds.
Windows 2000 Server Consultant
Windows 2000 Server Network Engineer
Progent's certified Windows 2000 consulting staff can help you enhance the functionality of your existing Windows 2K Servers and can streamline system management, provide technical support and troubleshooting, and strengthen security. Progent can also show you how to create, justify, and execute a strategy to migrate from Windows Server 2000 to Microsoft Windows 2003 Server. Progent is expert in designing test installations to eliminate the obstacles involved with migrating to Windows 2003 Server by uncovering possible hardware and software compatibility problems.
24 Hour Live Online Office Word Learning
Online Office Word Training Outsourcing IT
Progent's webinars offer small businesses the cost savings, convenience, and versatility of online learning plus the proven training techniques of experienced instructors who employ sophisticated technology to emulate real-time, interactive learning environments. Progent offers remote education for key desktop applications including elements of Microsoft Office suite such as Office Excel, Word, Publisher, and Visio: Microsoft Dynamics business accounting and management solutions including Microsoft Dynamics GP (Great Plains); as well as other top desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
MCSE Expert Certified Great Plains Computer Consultants
Expert Microsoft Certified Great Plains IT Services
Progent's Microsoft certified consultants provide a variety of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and business analysis package built, like all Microsoft accounting solutions, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP provides an affordable solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to install and integrate, and with its segmented approach you can purchase only the functions you currently need, with the ability to expand users and increase capabilities when necessary. Progent's Microsoft Dynamics GP consulting experts can show you how to deploy, configure and administer the latest release of Microsoft Dynamics GP or upgrade smoothly from an earlier edition.
Top Ranked Lync Server 2013 dial plans Consultants
Lync Server 2013 and Exchange UM Server Engineers
Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and streamlines administration through integration with Active Directory. Lync can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's certified IM and Presence experts can provide online and on-premises support services to help your company to manage and troubleshoot your current Lync 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also assist you to design and execute an efficient Skype for Business migration.
Training Professional Photoshop CS5
Photoshop CS5 Class
Progent's Mac experts can promote the creative aspect of Macintosh environments by providing help services and training in imaging, sound, and video. Progent's support professionals can provide expertise in a range of Apple Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production facility.
Specialists Blackberry
RIM Blackberry Technology Consulting Services
Progent offers the support of BlackBerry-certified consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry technology affordably and effectively, eliminating the requirement for an internal BlackBerry specialist and minimizing the cost and distraction of supporting a mobile wireless workforce. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security engineers. This breadth of expertise, in conjunction with Progent's efficient remote support model, provides small and mid-size businesses a cost-effective option for integrating BlackBerry devices and software seamlessly into their IT network.
Small Business Managed IT services Services
Consultant Services Network Management Outsourcing
Progent's ProSight family of managed IT services are geared to offer organizations who have small in-house network support teams with affordable access to world-class management platforms and technical experts. Advantages of Progent's ProSight catalog of managed IT services include flat-rate IT management costs, smart automation of common administrative processes, continual absorption of the latest information technology, graceful transition from legacy systems to current solutions, improved fit between information technology with strategic goals, guidance from veteran network consultants, and freeing up management to concentrate on business issues instead of ever-changing computer technology.
Specialists Flexential Data Center
Flexential Data Center Specialist
Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting services. Progent maintains a team of network experts located in the Tampa area, and Progent also offers remote support from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware specialists, and veteran disaster recovery/business continuity preparedness experts. Progent can also help you to design and carry out a migration to the Flexential facility with services like designing system configuration, recommending hardware components, system setup and validation, debugging, streamlining remote network management, and training your IT support team.
Les Kent has a 35-year history of successful technology integration, executive administration, sales, and operations. He has demonstrated a talent for creating elegant IT solutions during his time as as a network designer, software developer, project manager, deployment expert, and problem solver for small companies, new ventures, and global enterprises.
Microsoft Solutions Framework Project Methodology Computer Support For Small Offices
Immediate Access to External Support Databases Consultancies
Progent's staff of Microsoft and Cisco Certified experts average more than ten years of hands-on professional background, in the trenches of network support, executing a broad range of IT tasks for a large mix of clients. Each Progent consultant shares a proven set of personal best practices which are combined into shared best practices standards that Progent instills in its support personnel. This guarantees that you get not only world-class IT help, but also a consultant with field-tested methods for using computer knowledge to fix actual IT problems efficiently.
wireless IP phones and Cisco Unified Communications Manager Technical Support
Wi-Fi IP phone integration Technology Consulting Services
Cisco's wireless VoIP phones are industrial-grade wireless handsets designed for workers who are on the move within campus, warehouse, retail or other environments where management wants portable phones that offer more administrative control, security and ruggedness than is achievable with the BYOD mode of mobile communications. Integration of Cisco's wireless IP phones usually requires that you configure and fine tune numerous components of your Wi-Fi infrastructure such as access points, switches, Cisco wireless LAN controllers, and network management tools. Progent's Cisco-certified experts can provide online and onsite support to help your organization build and manage a Cisco wireless VoIP phone deployment by delivering integration services that range from troubleshooting the set up of a wireless IP phone or AP to providing project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
Azure Disaster Recovery Technology Professional
Azure cloud integration Programmer
Progent can assist companies of any size to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce equipment investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to understand the benefits and restrictions of various cloud networking architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure that you avoid the common mistakes small companies make when moving to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Android smartphones and tablets.
Word for Mac Computer Consultant
Excel for Mac PivotTables Network Engineer
Microsoft Office for Mac allows Mac users to run the world's most familiar business applications. Progent's Apple-certified Mac experts can help you set up Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the new features in Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who run Microsoft Windows. Progent's consultants have experience with both Mac and Windows platforms and can support networks that combine Apple Macintosh with Microsoft Windows systems with complete resource sharing, or environments which intentionally limit collaboration between Mac and Windows systems.
MS SQL Server Developer Firms
MS SQL Security Firms
SQL Server 2005 offers powerful, familiar tools to computer experts and information workers, lessening the difficulty of designing, deploying, managing, and using enterprise information and analytical programs in environments ranging from mobile devices to enterprise information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world experience and broad knowledge in designing and building data-driven, comprehensive business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
CCIE Expert Certified Meraki Outdoor APs Support and Setup
24 Hour Meraki Outdoor APs Support and Setup
Progent's Cisco-certified wireless technology consulting experts can help you to deploy, administer, and debug Cisco wireless devices including Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Microsoft System Center Operations Manager IT Services
24x7 Network Online Help
Even if your company has a small network support staff and a limited technology budget, your information system can still have the same high availability and performance that once needed a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified network professionals, the latest system management products for 24x7 monitoring and alerts, and cost-effective support programs such as a help desk call center to keep your mission-critical network applications and servers operating.
SQL Server 2019 and Kubernetes Technology Consulting
Award Winning SQL Server 2019 R Services Specialist
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer economical remote and on-premises consulting, application development, and debugging services for organizations of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist customers plan and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud infrastructure into a seamless intranet solution.
Aironet 3700 Access Point Troubleshooting
Onsite Technical Support Aironet Wireless Access Point
Progent's Cisco CCIE Wi-Fi infrastructure consultants offer online or onsite configuration and troubleshooting services to assist your organization to design, configure, update, optimize, manage and troubleshoot Aironet wireless access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity solution that is easy to manage and expand. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet wireless access points to accommodate your specific workplace layout, construction, and expected workloads.
Active Directory DS Consultant Services
Network Consulting Active Directory Exchange
Progent can assist you to plan and carry out a smooth move from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid solution that deploys Azure AD Domain Services and Azure AD Connect to unify identity management for both onsite and cloud resources.
Open Now Windows 2008 R2 Integration Services
Microsoft Windows 2008 R2 Integration Support
Windows Server 2008 R2 features outstanding levels of speed, protection, availability, expandability, and versatility that improve output of on-site, remote, and mobile workers. Progent's network professionals can deliver affordable online engineering, troubleshooting, and education services to assist you to plan, execute, and manage Windows Server 2008 R2 in order to add significant business value to your information system.
SQL Server Replication Professional
Largest SQL Server Replication Engineer
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid creation of cutting-edge high-end programs that can provide your business a critical competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET environment.
MCSE Expert Certified Exchange Migration Consulting
Engineer Microsoft Exchange Server 2010 Migration
Progent offers comprehensive support for every phase of your Microsoft Exchange 2010 migration with services that include outsourced or co-sourced project management services, site prep, project design and documentation, specification of all new software and equipment needed, recommended sourcing, system testing at customer location or at Progent's test lab, managing temporary coexistence of Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the previous system, and webinar training for client's support staff and end users.
Microsoft Certified Expert ISA 2004 Enterprise Edition Server Specialists
Setup and Support ISA 2000 Server
Progent's Microsoft-certified ISA Server consultants have broad backgrounds creating Microsoft-based security designs for IT networks with multiple sites, remote users, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small or mid-size company design and implement an installation of ISA Server 2004 that supports your IT protection needs without restricting your network.
Small Office Migration Consulting
Small Business Tech Support
Progent is a pioneer in affordably providing enterprise-class network help to small businesses. Progent's achievement in handling the IT service needs of the chronically underserved small company sector is the cumulative outcome of major technical and process breakthroughs that have eliminated much of the conventional costs out of managing IT service, added unprecedented professional expertise into the IT service system, and significantly streamlined the solution process.
