In addition to providing rapid contact with top-tier IT professionals and subject matter experts to help Buffalo, New York businesses with discrete technical issues or strategic initiatives, Progent offers short-term staffing to deal with more generalized assistance like PC help, IT management, and Help Desk call center services. Temporary staffing can help organizations to deal with planned or surprise increases in the need for network personnel, which may result from situations like mergers and acquisitions, site relocation, technology migration, paradigm shifts like telecommuting, disaster response, seasonal variations, or regulatory changes. Short-term staffing can also cover gaps caused by the absence of full-time IT personnel because of scheduled vacations, illness, termination, or other reasons.

Advantages of Progent's Short-Term Staffing Services
Progent's temporary supplemental staffing services offer organizations the ability to respond to increases in demand for network personnel without being saddled with the costs and hassle that come with vetting and hiring reliable IT personnel and without the risk of adding to your in-house head count.

Key aspects of Progent's short-term staffing services include:

  • Fast access to seasoned network professionals
  • Simple initiation, termination, and re-engagement of services
  • Seamless augmentation of your full-time network support team
  • Full documentation of services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved promptly
  • Strong working relationship with a world-class, full-service source for IT support
Progent's Co-managed Center Service
Progent's co-managed Call Center program is a proven on-going staff augmentation option that enables IT groups to divide the responsibilities of Help Desk support transparently between their internal network staff and Progent's nationwide pool of technical support specialists. Acting as a transparent supplement of your in-house Call Center, Progent's shared Help Desk program is a collaborative support solution powered by the leading shared professional services (PSA) platform for managing, service calls, ticketing, assigning responsibility, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of experience providing remote and on-premises network services for organizations across the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants hold top certifications including ISSAP, CISM, and CRISC. Learn more about Progent's technology certifications.

Progent's Areas of Expertise for Buffalo, New York Companies
Progent's veteran roster of certified consultants can provide Buffalo, New York organizations a wide range of remote consulting and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for network service organizations include:

Contact Progent for Short-Term IT Staffing for Buffalo, New York Companies
To learn more details about Progent's short-term staffing services for Buffalo, New York businesses, call 800-993-9400 or visit Contact Progent.