Buffalo Consulting Support
Temporary IT Staffing for Network Service Groups
In addition to providing fast access to guidance from high-level network consultants and subject matter experts to help Buffalo, New York organizations with specific IT issues or strategic projects, Progent can provide short-term supplemental staffing to deliver more broadly defined assistance like PC support, IT administration, and Call Center services. Temporary staffing makes it possible for businesses to respond to expected or surprise increases in demand for IT personnel, which may be caused by scenarios such as mergers and acquisitions, data center moves, technology migration, business process changes like telecommuting, disaster recovery, seasonal variations, or regulatory changes. Short-term staffing can also fill gaps caused by the loss of full-time IT personnel due to scheduled vacations, illness, resignation, or other reasons.
Advantages of Progent's Short-Term Staffing Program Progent's short-term supplemental staffing services give businesses the versatility to respond to increases in demand for IT services without dealing with the costs and hassle associated with identifying and recruiting reliable technical help and without the burden of increasing your permanent head count.
Important aspects of Progent's temporary staffing services include:
- Rapid availability of seasoned network pros
- Simple initiation, cessation, and re-engagement of services
- Transparent extension of your full-time network support team
- Full documentation of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled promptly
- Strong working relationship with a world-class, full-spectrum resource for IT expertise
Progent's co-managed Help Desk Call Center program is a specialized flexible staff augmentation option that enables IT organizations to share the responsibilities of Help Desk support seamlessly between their full-time IT staff and Progent's extensive pool of IT support experts. Acting as a transparent supplement of your in-house Call Center, Progent's co-managed Help Desk Call Center service is a collaborative service solution powered by the industry's leading group professional services (PSA) platform for managing, service requests, ticketing, assigning responsibility, tracking responses, and generating documentation.
Why Choose Progent?
Progent has two decades of experience providing online and onsite IT services for organizations throughout the United States. Progent’s engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts hold top certifications including CISSP, CISA, and CRISC. Find out more details about Progent's industry certifications.
Progent's Areas of Expertise for Buffalo, New York Businesses
Progent's veteran team of certified consultants and technical experts can deliver Buffalo, New York companies a wide range of remote consulting and troubleshooting services. Practice areas covered under Progent's consulting program for IT service providers include:
- Exchange Server 2019 Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 10 Migration
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Migration
- Active Directory and Azure Active Directory Design
- Office 365 Integration
- Microsoft Dynamics GP (Great Plains) Reporting
- Microsoft Azure, AWS, Google Cloud Platform
- Online Network Technical Support
- Teleworker Integration
- Cisco Infrastructure
- Juniper Technology
- Cisco Routers Expertise
- Cybersecurity Expertise
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Configuration
- Call Center Outsourcing
- Desktop Tech Support
- Colocation Center Support
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Expertise
- Virtual Server Automation
- Windows Hyper-V Configuration
- VMware vSphere Integration
- Citrix XenApp Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Expertise
- iPhone and Android Management
- iPhone Integration
- Google Android Smartphone Integration
- Ransomware Defense
- Backup/Restore Expertise
- Cisco VoIP Phones and Telepresence
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi Access Point Configuration
- Wi-Fi Site Assessments
Contact Progent for Temporary Staff Augmentation for Buffalo, New York Companies
To find out more details about Progent's short-term staff augmentation services for Buffalo, New York companies, call
An index of content::
Consultant CISA Certified Security Audit
CISA Certified Security Audit Engineer
The CISA accreditation is a globally recognized qualification that indicates expertise in IS security auditing. Accredited by ANSI, the CISA credential requires that consultants pass an extensive test given by the ISACA professional association. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional trained to assist companies in the fields of IS audit process, information technology governance, network assets and infrastructure lifecycle, information technology service delivery, protection of data resources, and business continuity preparedness.
Temporary Desktop Support Staffing IT Services
Technology Consulting On Demand IT Staffing Services
Progent's short-term staff augmentation services enable you to meet the need for network support personnel without incurring the expense and delays associated with identifying and recruiting experienced technical help and without adding to your permanent head count.
24-7 Engineer macOS Phone-based
macOS Online Technology Professional
Progent provides national online technical support and troubleshooting services for companies that operate Apple Mac environments or whose IT systems feature a combination of Apple macOS and OS X with Microsoft technology. Progent's experts offer macOS and Mac OS X users a range of services including desktop assistance, upgrading to the latest edition of Mac OS X from other earlier versions of macOS and Mac OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone and iPad support, or moving to iCloud services. Remote technical support provides optimum leverage for your IT dollar by protecting user efficiency and shortening the time billed for network analysis and repair. Sophisticated online support technology and experienced technicians and consultants combine to enable Progent to handle the majority of network problems without wasting time and money by going to your site. In the vast majority of cases your network issues can be remediated over the phone or via a mix of telephone support and online network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISA and CISM certified security professionals to help with the toughest network issues.
Programming Companies Amazon Marketplace Web Service programming
Amazon MWS integration Coder
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can expand their market, reduce their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and expedite your ROI.
Aironet Wi-Fi Access Point Online Consulting
Integration Aironet Wi-Fi Access Point
Progent's certified wireless networking experts can assist businesses of all sizes to design, deploy, administer and troubleshoot Cisco Aironet wireless AP environments to achieve the performance, coverage, density, scale, security and ease of management needed for seamless connectivity between Wi-Fi and wired network infrastructure. Progent can provide efficient online and on-premises consulting services for end-of-life and new-generation 802.11ac Aironet access points and Progent can assist you plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi APs.
Consultants Hosting Facility
24-7 Remote Branch Office Server Consultant
For corporations with branches in California or any area served by Progent's consultants, Progent's Microsoft-Certified IT support experts and authorized Cisco network specialists offer a variety of network support services such as project management, Sarbanes Oxley compliance, office moves, enterprise security, network design, local or remote emergency support, and technical support for co-location hosting facilities. A Progent IT consultant can show you how to plan a multi-office network that makes smart use of collocation facilities and Internet data centers. Progent’s Microsoft Certified engineers can help large enterprises plan, integrate and maintain massive rollouts of updated releases of Microsoft products including Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to deploy Cisco technology for connectivity solutions that incorporate simple, high-performance, integrated, and wireless networking.
Technical Consultant Offsite Employees VoIP
Telecommuter IP Voice Consultant Services
Progent can assist small and medium-size organizations to deploy VoIP platforms to give their remote workforce the benefit of transparent extensions of the company phone network.
Urgent Microsoft Dynamics GP Remote Support Services
Microsoft Dynamics GP Great Plains Software Consulting Services
important features of Dynamics GP accounting include a modular design that allows you to license just the functionality you require, a standardized foundation built on Microsoft technologies to protect your investment and provide a highly integrated environment, enhanced reporting services that permit you to monitor all operations, income and expenses and sales trends, compatibility with Microsoft Office to enable access to corporate data, the capability to process information from virtually any db software or workstation application into Microsoft GP/Great Plains, and an open architecture that makes it possible to create custom applications. Progent can show you how to set up and support a reliable, secure server and communications network to support Dynamics GP/Great Plains, and can provide expert GP/Great Plains consultants to show you how to convert the powerful features of Microsoft Dynamics GP/Great Plains accounting into a productive business management solution.
64-bit Server Technical Support
64-bit Processing Consultants
Progent's Microsoft-certified engineers can help you design, document, carry out, administer, and troubleshoot a network-wide migration to 64-bit server and client OS software and applications. Progent can help you test your 64-bit infrastructure to verify that it handles all of the key 32-bit programs which you want to retain as well as the latest 64-bit editions of software you wish to run.
Barracuda Backup Live Backup Professional
Barracuda Backup with Exchange Computer Consulting
Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size organizations. A Barracuda Backup solution can incorporate a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup safeguards vital business data generated locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting support services to help your business to design, integrate, manage and troubleshoot a BDR system based on Barracuda Backup.
Microsoft Certified Partner Online Support Microsoft Proxy Server
ISA 2000 Server Online Help
Progent’s Microsoft certified professionals provide small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain a full featured application-layer aware firewall that can secure your IT system from attack by outside and inside sources. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as HTTP, which allows these security platforms to detect many threats that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through experienced planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can help your company to deploy Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront Threat Management Gateway.
Mac Configuration Consultant
macOS Phone-based Consultant Services
Progent offers national online phone support and consulting services for businesses that operate Apple Mac OS X environments or whose IT systems include a mix of Apple macOS and OS X with Microsoft Windows products. Progent's engineers offer Mac clients a range of IT services such as desktop support, upgrading to the most recent version of Mac OS X from legacy versions of Apple macOS and Mac OS X, plus help with Apple macOS and Mac OS X application software. Progent can also help you with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud services. Online technical support offers optimum return for your information technology budget by protecting client productivity and limiting the hours billed for computer analysis and repair. Sophisticated remote access utilities and experienced technicians and engineers combine to enable Progent to handle the majority of network issues without squandering time and money by going to your location. In most of cases your IT problems can be dealt with by telephone or via a combination of telephone help and online network analysis. Progent can offer the services of Cisco certified CCIE network engineers and CISM certified security specialists to assist you with the most difficult system issues.
System Center 2016 Configuration Manager Support and Integration
SCCM 2016 Device Management Support
Configuration Manager 2016 automates software provisioning across multiple sites, centralizes security and compliance settings control, keeps track of network assets, guards against corporate data leakage, provides health monitoring, enables secure end-user self service, and offers a single control mechanism for administering multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration specialists can assist businesses of any size with any aspect of planning, implementing, using and repairing a SCCM 2016 deployment for local, cloud, or hybrid environments.
Microsoft Azure hybrid cloud integration Consulting Services
Hybrid cloud Consulting Services
Progent can assist your it team to design and manage hybrid environments that support Windows and Linux systems and applications in either cloud-only solutions or in hybrid architectures that utilize physical resources along with public clouds. To assist you to incorporate cloud services with physical datacenters, Progent offers a variety of public cloud migration support services that include Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has two decades of background providing high-level consulting support remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.
Network Management Outsourcing Services
Engineers Small Business Network Management Services
Progent's ProSight family of managed services are intended to offer organizations who maintain minimal in-house IT administration and support teams with affordable help from world-class management platforms and technical experts. Advantages of Progent's ProSight line of managed services include fixed IT maintenance costs, smart automation of common administrative tasks, ongoing adoption of the latest technology, smooth transition from older systems to modern solutions, improved fit between information technology with business objectives, guidance from veteran IT consultants, and freeing up management to focus on business issues rather than ever-changing computer technology.
Microsoft Office Access Developer Firms
Access Design Firm
Progent offers affordable online consulting services for all releases of Microsoft Office Access including desktop and browser-based versions and can provide expert support for Access application development, database conversion, performance optimization, BI reporting, and maintenance. Progent also offers custom online classes for Access programming and database administration.
