Buffalo Consulting
Temporary IT Staffing for Computer Support Organizations
In addition to providing rapid contact with high-level IT consultants and subject matter experts to help Buffalo, New York businesses to resolve discrete technical issues or longer-term projects, Progent offers short-term staff augmentation to deliver more broadly defined assistance such as desktop help, IT administration, and Call Center services. Temporary staffing makes it possible for organizations to respond to anticipated or unplanned surges in demand for network services, which may result from scenarios like mergers and acquisitions, site moves, technology migration, business process changes like telecommuting, disaster recovery, seasonal variations, or regulatory changes. Short-term supplemental staffing can also cover voids left by the absence of full-time IT personnel because of scheduled vacations, illness, resignation, etc.
Benefits of Progent's Short-Term Staffing Services Progent's temporary supplemental staffing services offer organizations the flexibility to react to surges in requirements for IT personnel without dealing with the expense and hassle associated with reviewing and recruiting appropriate IT help and without the risk of adding to your full-time staff size.
Important aspects of Progent's temporary staff augmentation services include:
- Rapid availability of proven network professionals
- Simple initiation, cessation, and resumption of services
- Seamless augmentation of your in-house network support team
- Comprehensive documentation of all services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved fast
- Strong relationship with a world-class, full-service source for IT expertise
Progent's co-managed Help Desk Call Center service is a proven flexible staff augmentation alternative that allows IT organizations to share the responsibilities of Help Desk Call Center support transparently between their internal IT personnel and Progent's extensive pool of IT support specialists. Acting as a transparent extension of your full-time Help Desk, Progent's shared Help Desk service is a collaborative support solution based on by the leading group professional services (PSA) platform for streamlining, service calls, ticketing, assigning ownership, monitoring responses, and producing documentation.
Why Choose Progent?
Progent has 20 years of experience providing remote and on-premises network expertise for organizations across the United States. Progent’s IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance consultants have earned advanced certifications including CISSP, CISM, and CRISC. Find out more details about Progent's technology certifications.
Progent's Practice Areas for Buffalo, New York Companies
Progent's nationwide roster of certified consultants and technical experts can deliver Buffalo, New York businesses a broad array of online technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for network service providers include:
- Exchange 2019 Consulting
- Microsoft Exchange Server 2016 Integration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Consulting
- AD Design
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP Expertise
- Azure, AWS, Google Cloud Platform
- Remote Network Technical Support
- Work from Home Integration
- Cisco Network
- Juniper Networks Expertise
- Cisco Routers Integration
- Security and Compliance Consultants
- Disaster Recovery Preparedness
- Stealth Penetration Testing
- Firewall Setup
- Help Desk Services
- Desktop Support Services
- Colocation Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager Automation
- Microsoft Access Programming
- Virtual Server Management
- Hyper-V Configuration
- VMware vSphere Configuration
- Citrix XenApp Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Expertise
- Smartphone Management
- iPhone Support
- Android Smartphone Support
- Ransomware Defense
- Backup/Restore Solutions
- Cisco IP Voice Phones and Telepresence
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi AP Setup
- Wi-Fi Site Assessments
Contact Progent for Temporary IT Staffing for Buffalo, New York Companies
To learn more about Progent's short-term staffing services for Buffalo, New York businesses, call
An index of content::
Onsite Technical Support Wireless Site Survey
Wireless Site Survey Help and Support
Progent's wireless site survey and predictive modeling help you to plan, deploy and troubleshoot a Wi-Fi LAN optimized for your facilities, providing your business a wireless solution that has the coverage, performance, density, Quality of Service, data protection, and roaming ability your company needs. Wi-Fi survey services from Progent include remote predictive modeling for planning a wireless network and on-premises survey services for confirming, tuning, and debugging a functioning Wi-Fi LAN.
Wireless Site Survey Support and Setup
Wireless LAN Site Survey Help and Support
Progent's Wi-Fi site survey and predictive modeling help you to design, install and troubleshoot a Wi-Fi network customized for your environment, providing your business a wireless solution that has the reception, performance, density, Quality of Service, data protection, and hand-off capability your company needs. Wireless site survey services from Progent include online predictive analysis for designing a wireless LAN and on-premises site survey services for confirming, tuning, and troubleshooting an operational Wi-Fi network.
Remote Wireless Site Survey Consulting
24 Hour Wi-Fi Site Survey Support Outsourcing
Progent's wireless site survey and predictive modeling help you to design, implement and debug a Wi-Fi network adapted to your environment, providing you a WLAN that delivers the reception, performance, capacity, QoS, data protection, and hand-off ability your company requires. Wireless survey services from Progent include online predictive modeling for planning a wireless LAN and onsite survey services for confirming, optimizing, and debugging an operational wireless LAN.
Technical Consultant SQL Server 2014 and Windows Server 2012 R2
SQL Server 2014 Cluster Shared Volumes Onsite Technical Support
Microsoft SQL Server 2014 includes major enhancements in critical areas such as performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates seamlessly with all workloads including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and on-premises services including system design, deployment, administration, troubleshooting, and software development services to enable organizations of all sizes to realize fast return from their SQL Server 2014 investment.
Cisco AnyConnect Integration
ASA Firewalls IT Consultants
Progent’s Cisco-Premier technology consultants offer experienced PIX Firewall consulting services encompassing architecture, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector threat protection, and secure access services. Ranging from compact, easy-to-install desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a sensible combination of protection, speed and reliability for business environments of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative tools. Progent’s network consultants can help you choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Maryland Repair
CISM Security Security Kansas Tech Consulting
Progent’s Technical Response Center (TRC) offers low-cost national after-hours online troubleshooting for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer extended hours telephone help and online secure network connection to troubleshoot and repair technical problems rapidly and affordably.
Support and Help Co-managed Help Desk
Co-managed Heldesk IT Consulting
Progent’s Shared Call Center service makes it possible for your business to share responsibilities for Help Desk services seamlessly between your IT team and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution built around the leading shared professional services automation (PSA) tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Technical Support Firm Microsoft Office System
Networking Specialist Microsoft
To deliver cost-effective IT services for small businesses, Progent has developed full-service computer outsourcing packages that offer small companies quick access to network expertise without forcing you to recruit, educate, and maintain a large full-time computer support staff. Progent’s IT outsourcing services give you an economical alternative for creating a secure and robust system for your favorite Microsoft Windows business productivity suites including Microsoft Office XP and Office 2003.
Linux Specialist
Linux Professionals
Progent's UNIX family consulting services offer small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience provides you with a convenient single consulting firm to help you create and maintain a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE, Debian-GNU and Mandrake.
iPhone and Office 365 integration Engineer
iPhone and Office 365 integration Setup and Support
Progent can provide affordable online assistance to assist your business to design, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you through occasional technical bottlenecks or major engagements to help you complete business-critical initiatives on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you build or maintain a resilient, protected and scalable infrastructure that is best suited to your computing model. Progent also offers online or on-premises training to help manage and use your iOS devices in a safe, collaborative environment that maximizes the strategic value of your IT network.
Network Security Scan Consulting
Top Ranked Network Security Scan Engineers
Progent provides small businesses two specially designed network security inventory packages that include, for a set price, remotely managed inventory scans of your security profile which are evaluated by professional information security specialists who assess the data collected by the scan, deliver unbiased summaries of your existing security vulnerability, and make recommendations for remediation. Progent offers two non-overlapping security inventory packages for external and internal security scanning that are priced to meet the restricted budgets of small companies while delivering enterprise-class evaluations of your IT network's vulnerability to assault.
Microsoft Configuration Manager 2012 Network Engineer
SCCM 2012 Migration Technical Support
Progent can help your business to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy change management solution or help you to modify your current SCCM 2012 ecosystem to accommodate your evolving IT requirements. In addition, Progent can help you to build a software foundation that fully supports SCCM by delivering expertise with associated Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Exchange 2000 Server Upgrade Onsite Technical Support
Microsoft Exchange 2000 Setup and Support
Progent is one of the most experienced IT consulting firms for integrating email systems based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies get the full benefits of Microsoft Exchange Server 2000 for typical scenarios including upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server management.
24 Hour Small Business Computer Network Consultant
Top CISA Certified Security Expert Small Office Configuration Services
Progent provides the services of Microsoft and Cisco-Premier network consulting experts to show clients affordable ways to help companies optimize the value of Microsoft and Cisco technology. For networks that span from small offices to large enterprises, Progent's expert consultants can help you improve your information system's e-mail infrastructure, security, availability, performance, and system management.
Recruit Home Based Network Consultant Remote Support Jobs
Work from Cisco Engineers Careers
Progent is convinced that a well architected and implemented information system can be a vital piece for accelerating any company's growth, and Progent follows this credo in our corporate system infrastructure. We have created a non-stop virtual office network that enables Progent's in-house consultants and authorized contractors to offer rapid and effective service, cooperate easily on complex jobs, and gain from career and personal maturity by being a member of a dynamic company ethos of personal drive and freedom.
ProSight DPS Hybrid Cloud Backup/Recovery Consultant Services
ProSight Data Protection Services BDR Solutions Remote Support
ProSight Data Protection Services provide small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of critical files, applications and VMs that have become lost or corrupted as a result of component failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, when necessary, can help you to recover your business-critical data.
SQL Server 2017 Graph Specialist
SQL Server 2017 Migration Network Consultant
Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business benefits of upgrading to SQL Server 2017 and can assist your organization to design and implement an efficient migration of your current SQL Server environment to any network architecture including onsite, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support ranging from as-needed architecture review or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 project is carried out on time and within budget.
Network Help Problem Escalation Through Teamwork
Microsoft Consulting Best Practices Tech
Progent’s team of Microsoft and Cisco Premier consultants average more than a decade of real-world professional experience, at the forefront of IT support, executing a broad variety of IT tasks for an extensive array of businesses. Each Progent consultant shares a proven set of personal best practices which are incorporated into company-wide best practices training that Progent teaches its support staff. This guarantees that you get not only expert technical capability, but also a consultant with field-tested approaches for using computer knowledge to fix real-world IT problems efficiently.
Award Winning Microsoft and Cisco Certified Expert Trainer MySQL Community Edition
MySQL Development
Progent offers affordable remote access to an Oracle-certified MySQL administrator or application programmer and can assist organizations of all sizes to integrate and manage MySQL in a dependable IT environment that offers advanced performance, expandability, and security. Progent also has proven skill assisting businesses port applications from Oracle to MySQL.
Microsoft Certified Support Services Windows 2003 Cluster
High Availability Server Clustering Professional
Progent offers Microsoft Windows Cluster Server assistance to help your company implement zero-downtime clustered servers that can provide 24x7 uptime. Clustered Windows servers for non-stop networks include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Server Cluster. By showing you how too create zero-downtime server clustering environments powered by Microsoft Windows Clustered Server 2003, Progent’s Premier Windows consultants make sure that your zero-downtime server clusters are configured to maximize the business advantage of your information network.
ransomware preparedness audit Technology Professional
ransomware protection checkup Engineers
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone discussion with a Progent backup/recovery expert. The interview is intended to evaluate your organization's preparedness either to block ransomware or recover quickly from a ransomware attack. Progent will work with you directly to gather information concerning your current security profile and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient security and backup system that minimizes your vulnerability to ransomware and meets your business needs.
IT Consulting Remote Employees Data Protection
Work from Home Data Protection Computer Consultant
Progent can assist small and medium-size companies to design, install, validate and maintain data protection solutions needed to support teleworkers.
Largest Offsite Employees Video Conferencing IT Consultant
Work from Home Video Conferencing IT Consultants
Progent can help small and medium-size companies to configure and troubleshoot teleconferencing technology to enable their at-home workers to collaborate effectively with teammates and customers.
Award Winning Consultant Services Microsoft Solutions Framework Project Methodology
Company-wide Standards for Best Practices Server Support
Progent’s team of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry background, in the trenches of network service, performing a wide variety of IT tasks for an extensive mix of businesses. Each Progent support professional shares a proven collection of individual best practices which are incorporated into shared best practices standards that Progent instills in its consulting staff. This guarantees that you get not only world-class IT capability, but also a support engineer with proven methods for using computer knowledge to resolve real-world IT problems efficiently.
vSphere Data Protection, Consultant Services
Consultant VMware Data Recovery
Progent offers economical remote support from IT engineers with expertise in a broad array of products and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux servers and workstations as well as laptops and smartphones. Progent can provide consulting support for all major data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent's consultants can assist you to implement, enhance, or maintain backup systems for a variety of architectures including local, remote, cloud-based, or hybrid.
Professionals Infor SyteLine CloudSuite Upgrade
Infor SyteLine CloudSuite Inventory Management Consulting
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies more than 25 years of background helping manufacturing and distribution organizations to manage complex supply chains and improve the efficiency of critical processes to get products to market quickly and adhere to customer schedules consistently. Progent can provide the skills of an ERP specialist with more than two decades of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or on-premises services that spans from as-needed advice to solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, CPQ, web site integration, technical support, ETL, Amazon AWS integration, disaster recovery planning, and database administration.
Project Server Outsourced Programming
Project Server 2013 Technology Consulting Services
Progent's Microsoft-certified engineers can provide advanced support in implementing, operating and troubleshooting any edition of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a broad range of affordable remote support services based on proven best practices to assist businesses of all sizes to get all the advantages of this leading project management solution. Support services offered by Progent include solution design, installation and upgrades, setting up secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training classes.
24-7 Configuration At Home Workforce Video Conferencing
On-site Technical Support Remote Employees Video Conferencing
Progent can assist small and medium-size businesses to configure and troubleshoot video conferencing solutions to enable their telecommuters to interact efficiently with fellow workers and clients.
Office 20160 64-bit Computer Networking
Outlook 2016 Small Business IT Consulting Company
Progent's Microsoft Office and Office 365 experts can assist companies to incorporate Microsoft Office desktop and Office 365 apps including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a seamless productivity solution that offers quick return on investment and enables improved business results. Progent can assist you to interface Office or Office 365 apps with each other and with other core Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility problems between various releases of Office and can provide live online training to individuals or teams.
Microsoft Certified Extended Helpdesk Integration
Best Extended Help Desk Technology Consulting Services
Progent's Microsoft certified experts provide several service programs to help mid-size and large businesses develop an efficient and productive internal Computer Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, executive reporting, training of internal personnel, and documentation of processes. Progent's Software Selection and Integration Services help companies analyze the numerous high-quality Help Desk application programs available and decide what packages may be excessively expensive, lack key capabilities, or align poorly with your organization's corporate culture. Progent also provides short-term staffing for businesses who want to augment their internal Help Desk team for special tasks or to fill in for vacationing or incapacitated workers.
