Buffalo Consulting Expertise
Supplemetary IT Staffing for Network Service Organizations
Besides offering fast access to guidance from top-tier IT consultants and subject matter experts to assist Buffalo, New York companies with discrete technical problems or longer-term projects, Progent can provide temporary staff augmentation to deliver more broadly defined assistance such as PC help, IT management, and Help Desk call center response. Temporary staffing makes it possible for businesses to deal with planned or surprise increases in demand for IT personnel, which may result from situations like mergers and acquisitions, site relocation, platform migration, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or new compliance requirements. Temporary supplemental staffing can also cover gaps caused by the loss of in-house staff members due to scheduled vacations, illness, resignation, or other reasons.
Benefits of Progent's Temporary Staff Augmentation Services Progent's temporary staffing services offer businesses the flexibility to respond to increases in requirements for IT services without dealing with the costs and hassle that come with identifying and hiring professional IT personnel and without the risk of adding to your full-time staff size.
Important features of Progent's temporary staffing services include:
- Rapid availability of seasoned IT pros
- Easy engagement, cessation, and re-engagement of services
- Transparent extension of your in-house IT staff
- Comprehensive documentation of all services performed
- Available escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved fast
- Close relationship with a top-level, full-service resource for network support
Progent's co-managed Call Center service is a specialized on-going staff augmentation option that allows IT organizations to divide the work of Call Center support seamlessly between their in-house IT personnel and Progent's extensive pool of technical support specialists. Working as a transparent supplement of your full-time Help Desk, Progent's co-managed Call Center program is a joint service solution powered by the leading group PSA tool for streamlining, service requests, ticketing, assigning responsibility, tracking progress, and producing management reports.
Why Choose Progent?
Progent has two decades of experience providing remote and onsite network expertise for businesses throughout the U.S. Progent's engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants hold top certifications including CISSP, CISA, and CRISC. Learn more details about Progent's technology certifications.
Progent's Practice Areas for Buffalo, New York Businesses
Progent's nationwide team of certified consultants and technical experts can provide Buffalo, New York organizations a broad array of online consulting and troubleshooting services. Areas of expertise covered under Progent's consulting program for network service providers include:
- Exchange 2019 Consulting
- Microsoft Exchange Server 2016 Migration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Consulting
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Migration
- Active Directory and Azure Active Directory Integration
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Expertise
- Azure, Amazon AWS, Google Cloud Platform
- Online Network Support
- Work from Home Support
- Cisco Network
- Juniper Networks Expertise
- Cisco Routers Expertise
- Security and Compliance Consultants
- Pentesting with NodeZero
- Business Continuity Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Call Center Services
- Desktop Tech Support
- Data Center Solutions
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Development
- Virtual Server Automation
- Fast, Low-cost .NET Software Development.
- Hyper-V Configuration
- VMware vSphere and vCenter Integration
- Citrix XenApp and XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Support
- iPhone and Android Integration
- iPhone Integration
- Google Android Phone Integration
- Ransomware Defense/Recovery
- Backup/Restore Consulting
- Cisco VoIP Phones and Conferencing
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E AP Configuration
- Wi-Fi Site Assessments
Contact Progent for Short-Term Staff Augmentation for Buffalo, New York Companies
To find out more about Progent's short-term staffing services for Buffalo, New York businesses, call
An index of content::
MS Microsoft Virtual Server Professionals
Microsoft Virtual Server Administration Consultant Services
Microsoft Virtual Server, run on the Microsoft Windows Server 2003 operating system and based on software first produced by Connectix, provides the power necessary to accomplish hardware reduction, software migration, and server isolation tasks via virtualization techniques in an enterprise-ready computing network with advanced expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at companies who want to improve operational efficiency in application development and piloting, upgrading from legacy mission-critical software, and hardware consolidation. Progent's certified Virtual Server consultants can help your business to assess and deploy Microsoft Virtual Server 2005.
Security Consulting Companies Microsoft and Apple Mac Desktop
Biggest Network Installations Microsoft and Mac Desktop
Progent offers a broad array of cost-effective consulting and support services to help your business to deploy, integrate, troubleshoot, and administer workstations and laptops based on Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or remote technical support for single computers or laptops or help you to plan and carry out a large-scale rollout of new or revised OS software and applications. Progent can also supply consultants and technicians to help your company to plan for and complete a site move or consolidation designed to produce minimal disruption of your business.
Microsoft Intune Migration Computer Consultants
Intune Endpoint Protection Computer Consultants
Progent's Intune consultants can help you to understand the strategic case for utilizing Microsoft Intune for configuring and managing your portable devices including laptops, phones, and tablets based on Windows, Apple iOS, and Google Android. Progent's Intune consultants can assist your company to define security and compliance policies, plan and deploy pilot environments to confirm the appropriateness of Microsoft Intune for your environment, deploy Intune throughout your enterprise, integrate Intune with SCCM for single-console change management, and troubleshoot your Microsoft Intune solution.
Hosting Facility IT Consultants
CISA Certified Security Expert Specialist Site Move
For corporations with branches in California or any area covered by Progent's engineers, Progent's Microsoft-Certified IT support experts and authorized Cisco system specialists can provide a variety of network support services such as project planning, SOX compliance, site moves, enterprise security, system architecture, local or remote branch office support, and troubleshooting for co-location hosting facilities. A Progent IT architect can show you how to design a multi-site network that makes efficient use of colocation services and Internet data centers. Progent's Microsoft Certified consultants can help major enterprises design, deploy and maintain massive rollouts of updated versions of Microsoft products such as Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and CCNP consultants can assist you to deploy Cisco technology for connectivity solutions that combine basic, high-performance, integrated, and remote networking.
Online Troubleshooting Hosting Facility
Biggest Project Management Online Troubleshooting
For large businesses, Progent can leverage in-house IT staffs by offering world-class background in deploying key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or worldwide enterprise with branch offices, Progent can act as a seamless local supplement of corporate network management. Progent's enterprise consulting services include corporate-wide security, remote branch office support, network architecture, Sarbanes Oxley conformance, project planning, and world-class support for multiple location network environments based on Enterprise Windows 2000. Progent can provide field engineers and specialists to assist with a campus move or branch move, or a network designer to assist with setting up or using an Internet Data Center or Hosting Facility.
Virtual Server Hyper-V Integration Support
Virtual Server Administration Website Support and Integration
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in important areas including secure multitenancy, flexible infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consulting experts can help your business to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to reduce network costs and improve availability.
NetApp MetroCluster and FlexPod Professionals
NetApp MetroCluster Switchover Consultancy
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering with continual replication to deliver fast, zero RPO disaster recovery between datacenters located up to 185 miles apart. Progent's roster of seasoned network experts can help you to plan, configure, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by delivering guidance with tasks such as assigning disk pools, determining aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster DR system to show compliance with information assurance standards and government requirements.
Identity Verification Computer Engineer
Identity Verification Online Support Services
Progent's Duo service plans incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Android, and other personal devices.
Avaddon ransomware hot line Engineer
Consulting Services ransomware removal and restore
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to halt the progress of an active ransomware breach. Call 800-462-8800
Microsoft Dynamics 365 Commerce Installation support
QuickBooks Pro Help and Support
Progent can provide you with programmers who can modify your Microsoft Dynamics ERP, MRP, and accounting system packages to meet your unique business requirements. Progent's Microsoft-certified consultants offer experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also provides custom e-Commerce integration support for secure, company-wide information sharing plus interfacing with Customer Relationship Management packages.
Technology Antispam
Antivirus Support
Email Guard from Postini offers continually upgraded spam and virus blocking, data filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and support specialist. If your business is too small to qualify for a standard Postini license, you can still get the use of Postini's Perimeter Management services via Progent's E-Mail Guard antispam and virus protection aggregation offering. Progent's certified e-mail security consultants can help you create an email defense strategy that incorporates spam filtering and virus protection technologies and policies.
Emergency Windows Server 2008 R2 Network Engineer
Online Troubleshooting Windows Server 2008 Security
Windows Server 2008 R2 features outstanding levels of performance, security, availability, expandability, and flexibility that improve productivity of local, branch office, and mobile workers. Progent's network experts can deliver cost-effective online consulting, troubleshooting, and training services to help your company to design, implement, and maintain Windows Server 2008 R2 in order to add significant business value to your network.
Microsoft 365 Integration Onsite Technical Support
Office 365 Skype for Business Integration Support
Microsoft 365, formerly branded Office 365, is Microsoft's growing family of client productivity apps and cloud services offered on a monthly or annual subscription basis. Microsoft 365 apps and cloud-based services are offered in a variety of subscription plans targeted at customers ranging from individuals and households to global enterprises. Progent can provide fast and easy remote access to specialists with expertise in Microsoft, Mac, iOS, and Google Android platforms. Progent can help you to understand the wealth of subscription plans offered with Microsoft 365 and integrate your information network with Microsoft 365 in a way that delivers top business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux technology. Progent can also assist your business to build and manage hybrid networks that transparently integrate local and cloud-based products and services.
Immediate Dynamics GP/Great Plains Support and Help
Microsoft Dynamics GP ERP Remote Troubleshooting
Dynamics GP/Great Plains can help you grow and manage your company more efficiently by delivering easy access to strategic information and a fast ROI. Dynamics GP/Great Plains offers important productivity benefits such as its ability to extend the presence of your organization, manage your accounting, computerize financial operations, standardize procedures throughout your company, improve inventory control, enhance order accuracy, grow sales and minimize turnaround time, and increase cash flow. Progent can show you how to set up and maintain a reliable, secure server and communications infrastructure to support Great Plains, and can provide expert Dynamics GP support professionals to help you derive the full benefits of your Dynamics GP software.
24/7 Dynamics GP 2015 Dexterity Developer
Dynamics GP 2015 Dexterity Development
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that improves cloud integration, supports popular handheld devices, allows single sign-on with Microsoft Azure Active Directory, and strengthens security and compliance. Dynamics 2015 R2 also streamlines reporting, includes nine new Workflows, extends the Web Client, and adds over 100 improvements to various applications. Progent's team of Microsoft-certified consultants have the depth and breadth of technical skills and hands-on experience to resolve the critical technical and business challenges associated with upgrading to Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will maximize the return on your investment in this mission-critical product.
SharePoint programming Consultant
Software Developer
For assistance creating, enhancing, or repairing business aplications for Windows, Linux, or for the Web, Progent's expert team of programmers, relational database architects, and project managers can help make sure you get the job done on time and within your budget. Progent's seasoned application programmers offer cost-effective and expert remote consulting for projects as simple as writing Vidual Basic scripts for Office Excel or as large as developing line-of-business database applications built on SQL Server ,Oracle, or MySQL.
Dynamics GP/Great Plains Features Network Consulting
Dynamics GP/Great Plains Computer Consulting
Progent's Microsoft certified consultants offer a variety of consulting services for Dynamics GP. Dynamics GP is a financial and ERP solution built, like all Microsoft accounting tools, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP provides a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to deploy and configure, and with its segmented approach you are able to license only the capability you currently need, with the option to expand clients and increase capabilities in the future. Progent's Microsoft Dynamics GP support engineers can show you how to deploy, configure and administer the latest release of Dynamics GP or upgrade smoothly from an earlier release.
Windows Server 2012R2 Private Cloud IT Consultant
Engineer Windows Server 2012R2 Hyper-V Virtual Switch
Progent's certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your company, create pilot environments and migration strategies, tune your network for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support team, develop a corporate-wide security strategy, streamline IT management, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Consultant High Availability Interoffice Connectivity
Redundant Branch office Connectivity Consulting Services
Progent's high availability interoffice connectivity and 24x7 system connection engineers can help small businesses create non-stop Interoffice connectivity by means of redundant system architectures with transparent failover. Progent's Cisco Certified Internetwork Experts can design and implement high-availability Inter-office networks supported by fault tolerant EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over offers affordable 24x7 interoffice connectivity.
Hornetsecurity Altaro VM Backup and vSphere Specialists
Altaro VM Backup Cloud Management Network Consultants
Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite services to assist you to design, deploy, manage and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup technology.
Dynamics GP Continuum Consultant
24 Hour Dynamics GP VBA Consulting
Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design custom mission-critical programs and eCommerce environments that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to design reports that let you analyze your business more thoroughly, turning uncooked data into valuable understanding of your company and customers.
Exchange 2000 Server Upgrade IT Services
Exchange 2000 Server Support and Setup
Progent is among the most qualified network support firms for integrating email solutions based on Exchange 2000 Server. Progent specializes in helping small and mid-size companies receive the full benefits of Exchange Server 2000 for common scenarios such as upgrading from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and outsourcing your Exchange 2000 support.
CIO Outsourcing
CIO Outsourcing
Progent can provide the temporary assistance of a seasoned CIO who can offer strategic direction to help you select and support IT solutions to meet your current situation and that can serve as a solid foundation for your growth. Progent's part-time or temporary Chief Information Officer consulting services provide economic advantages to companies trying to maximize the benefits from their IT investment but who are without the budget or hesitant to add one more executive-level manager to their head count. Because Progent is vendor-neutral, with a large staff of engineers certified to support all leading OS platforms and networking technologies plus a wide range and application software, Progent is in an ideal position to provide unbiased advice along with advanced technical support for developing information solutions that match the particular needs of your organization.
Cloud Backup Security Specialist
Offsite Automated Backup Services Technology Professional
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. Available at a low monthly cost, ProSight DPS automates your backup processes and enables fast restoration of critical data, applications and VMs that have become lost or corrupted as a result of component failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide advanced expertise to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical data.
At Home Employees Endpoint Management Support and Integration
At Home Workers Endpoint Management Computer Consulting
Progent can help small and mid-size businesses to deploy unified endpoint management and monitoring solutions for maintaining devices operated by telecommuters.
Service Reports Network Consulting
Tracking Service Costs Consultant
Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all delivered services. Unlike some independent consultants or small service organizations who offer scant documentation or details of services done, each service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service documentation sent by each consultant to every customer. The practice of detailing and organizing support records allows more efficient support and avoids a slew of common misfortunes such as when a support client is virtually held hostage to a consultant who refuses to release vital service information.
Helpdesk Sharing Information Technology Consulting
Top Extended Helpdesk Online Support
Progent's Shared Call Center service allows your IT organization to share the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of certified technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Windows Server 2008 Security IT Consultant
Consultant Services Microsoft Windows 2008 R2
Progent's Microsoft-certified consultants can assist you you to evaluate the benefits of Windows Server 2008 for your company, create pilot systems and rollout strategies, install Windows Server 2008 with your IT environment and workload, train your IT personnel how to run enhanced management utilities, and deliver continuing consulting and tech support via affordable alternatives such as Contact Center support and remote technical support.
Setup and Support Microsoft Proxy Server
Open Now Microsoft Proxy Server Computer Engineer
Progent's certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security solutions for information systems with many sites, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts can assist your small business in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that supports your network security requirements without overly restricting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date editions of ISA Server.
SharePoint 2016 Management IT Consultant
SharePoint 2016 Power BI Online Troubleshooting
Progent's Microsoft-certified SharePoint consultants offer affordable online and onsite expertise, software development, and technical support support for organizations of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.
Microsoft Exchange 2007 Specialists
Microsoft Exchange 2007 Technology Professional
Progent's Microsoft certified consultants can help you define and implement an efficient in-place Microsoft Exchange 2007 migration strategy that avoids network disruption, reduces long-term support requirements, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to finish your project rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and design services include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server that are best aligned to your business goals.
Data Center Colo IT Consultant
Top Quality Data Center Colocation Support Outsourcing
Colocation data centers make it possible for businesses to share world-class data centers for housing computer equipment that runs vital applications and services. Progent's Microsoft and Cisco premier IT experts can help your small business with all facets of your colocation strategy such as choosing and migrating to a colo facility, creating system architecture, specifying hardware, on-premises and remote troubleshooting, establishing remote network management, and education your support staff.
Microsoft Exchange 2016 Upgrade Consultant Services
Consulting Services Microsoft Exchange Server 2016 Upgrade
Progent can assist your business in all facets of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining storage capacity required for your virtual machines, mailbox databases and logs; setting up HLB for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Navision and Dynamics NAV Remote Support
Microsoft Dynamics Business Central Application Support
Progent can provide remote and onsite installation, migration, programming, BI reporting for Dynamics 365 Business Central (formerly Dynamivs NAV).
ISA 2004 Server Troubleshooting
ISA 2004 Enterprise Edition Server Online Consulting
Progent's Microsoft certified professionals offer small and midsize companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include an advanced application-layer aware firewall that can protect your business network from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many threats that can elude traditional firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your IT protection through expert design and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified consultants can assist you to configure Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront TMG.
Catalyst 802.11ax Wireless Consulting
Urgent Catalyst 9115 Access Point Network Engineer
Progent's Cisco-certified Catalyst Wi-Fi 6 Access Point experts can provide economical remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points.
