Buffalo Expertise
Staffing for Network Service Teams
Besides providing fast access to top-tier network professionals and subject matter experts to assist Buffalo, New York companies with discrete technical problems or longer-term projects, Progent can provide short-term staff augmentation to deal with more generalized assistance like desktop support, IT administration, and Call Center services. Short-term staffing can help businesses to respond to expected or unexpected increases in the need for IT services, which may result from situations such as mergers and acquisitions, site relocation, technology upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory changes. Temporary staffing can also cover gaps caused by the absence of in-house IT personnel due to scheduled vacations, illness, resignation, etc.
Benefits of Progent's Short-Term Staff Augmentation Services Progent's short-term staff augmentation services give organizations the flexibility to respond to surges in demand for IT personnel without being saddled with the expense and delays that come with identifying and hiring appropriate IT help and without the risk of adding to your permanent head count.
Important features of Progent's temporary staff augmentation services include:
- Fast access to seasoned IT professionals
- Easy engagement, termination, and re-engagement of services
- Seamless augmentation of your full-time IT team
- Full reporting of services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved fast
- Strong working relationship with a top-level, full-service source for IT expertise
Progent's shared Help Desk Call Center program is a proven on-going staff augmentation option that enables IT organizations to share the work of Help Desk support seamlessly between their in-house network personnel and Progent's extensive team of technical support experts. Working as a seamless extension of your in-house Help Desk, Progent's shared Help Desk Call Center service is a joint support alternative based on by the industry's leading shared PSA tool for managing, service requests, generating tickets, assigning ownership, monitoring responses, and producing documentation.
Why Choose Progent?
Progent has two decades of experience delivering online and on-premises IT services for organizations throughout the United States. Progent’s engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance consultants hold advanced certifications including CISSP-ISSAP, CISM, and GIAC. Learn more about Progent's technology certifications.
Progent's Practice Areas for Buffalo, New York Organizations
Progent's nationwide team of certified engineers can provide Buffalo, New York businesses a wide array of online consulting and debugging expertise. Practice areas offered under Progent's reseller program for network service providers include:
- Exchange 2019 Consulting
- Microsoft Exchange 2016 Integration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Consulting
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Migration
- Active Directory and Azure Active Directory Planning
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Customization
- Azure, Amazon AWS, Google Cloud
- Remote Network Troubleshooting
- Telecommuter Support
- Cisco Network
- Juniper Networks Infrastructure
- Cisco Routers Integration
- Cybersecurity Consultants
- Disaster Recovery Planning
- Penetration Testing
- Firewall Configuration
- Help Desk Call Center Services
- Desktop Support
- Colocation Center Support
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Expertise
- Virtual Server Automation
- Hyper-V Integration
- VMware vSphere Configuration
- Citrix XenApp and XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Expertise
- BYOD Integration
- iPhone Support
- Google Android Phone Integration
- Ransomware Defense/Recovery
- Backup/Recovery Consulting
- Cisco VoIP Technology and Video Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi AP Configuration
- Wi-Fi Site Assessments
Contact Progent for Temporary IT Staffing for Buffalo, New York Companies
To learn more about Progent's temporary staffing services for Buffalo, New York organizations, call
An index of content::
Threat Management Gateway 2010 On-site Technical Support
Microsoft Forefront Threat Management Gateway Integration Services
Microsoft Forefront Threat Management Gateway 2010 builds on the proven security technologies of Microsoft ISA Server 2006 and provides a centrally administered Internet gateway that acts as a one-server solution for an array of security functions including an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security logging and reporting capabilities, permits custom reports generated by SQL Server, works with Active Directory to streamline policy enforcement, and can be deployed as a virtual server to cut costs and enhance recoverability. Progent's Microsoft engineers can help you to design and execute test and production deployments; integrate Forefront Threat Management Gateway with Windows Server 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint; set up Microsoft Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also assist you to migrate economically to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Managed IT Services Consultants Computer Consultant
Engineers Small Business Managed IT services
Progent's ProSight portfolio of managed IT services are intended to provide businesses who have small internal network administration and support staffs with low-cost access to world-class management platforms and consulting expertise. Advantages of Progent's ProSight catalog of managed services include flat-rate IT maintenance expenses, smart automation of common administrative tasks, continual adoption of the latest technology, smooth migration from older systems to up-to-date solutions, close fit between information technology with business goals, access to veteran network consultants, and freeing up management to concentrate on business instead of ever-changing network technology.
Windows Server 2003 Consultant
Windows 2003 Server Technical Support
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 11 years of work in Microsoft technology, assures you success in selecting the edition and configuration of Windows 2003 Server that matches best with your business strategy. Progent can also assist you with designing, installing, administering and troubleshooting sophisticated information technology solutions based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Windows NT.
MySQL RDBMS Integration Companies
Services MySQL development
Progent can provide cost-effective online access to an Oracle-certified MySQL RDBMS DBA or software developer and can help businesses of all sizes to configure and support MySQL in a robust IT environment that provides advanced speed, scalability, and security. Progent also has proven skill assisting businesses migrate applications from an Oracle environment to MySQL.
24 Hour LifeSize Video Conferencing Consulting
Services Polycom Telepresence
Progent can provide the support of a certified consultant with an extensive background integrating technology from the leading telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can help you to plan, configure, expand, or troubleshoot a video conferencing environment that preserves your investment and maximizes the strategic value of your information network. Progent can also provide the services of network infrastructure consultants who can help companies of all sizes to create and maintain a communications network that delivers the speed, reliability, security, and scalability you need to accommodate your telepresence environment.
Fortinet Firewalls Consulting
Top Fortinet 30 Series Firewalls Engineer
Fortinet next-generation firewalls (NGFWs) are leaders in delivering best-in-class performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can assist you to deploy your Fortinet FortiGate security appliances to protect your IT assets at the network perimeter, within the data center, at branch locations, and at the cloud edge.
Specialist Flexential Tampa Colocation Center
Flexential Internet Data Center Specialists
Progent utilizes the Flexential Tampa colocation center primarily to deliver private cloud hosting. Progent has a group of IT experts located in the vicinity of Tampa, and Progent also offers online support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran DRBC planning consultants. Progent can also assist your business to plan and implement a migration to the Flexential facility by providing services like planning system architecture, specifying hardware components, system setup and testing, debugging, streamlining online management, and training your network support team.
Programming Firms Amazon AWS instances
Amazon EC2 mobility Developer
Progent can provide affordable remote consulting to assist businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance.
Wireless Security Specialists
Professional Security
Progent provides consulting for security evaluation software such as Microsoft Baseline Security Analyzer for running a variety of automatic network auditing scans to uncover possible security problems. Progent has broad knowledge of network auditing tools and can show you how to understand testing reports and respond appropriately. Progent can help you build security into your business processes, configure auditing tools, plan and implement a secure system architecture, and suggest procedures to optimize the security of your IT system. Progent's security engineers are able to assist you to set up a firewall, design safe remote access to email and business applications, and integrate VPN. Progent's accredited security experts can validate the security of web applications and can conduct extensive security assessments of company-wide security to determine your organization's compliance with important industry security standards including FISMA, NIST, and ISO.
Teleworker IP Voice Remote Technical Support
Support and Integration Remote Employees IP Voice
Progent can assist small and mid-size organizations to configure VoIP technology to provide their at-home workforce the benefit of virtual extensions of the company phone infrastructure.
Microsoft Windows Server 2016 Engineer
Microsoft Windows Server 2022 Network Consultant
The sophistication and integration requirements of Microsoft Windows Servers requires an IT consulting team with hands-on experience and broad knowledge in designing and building cohesive, comprehensive business technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic goals. Progent’s consulting support can assist you with planning, installing, managing, and supporting Windows Server solutions that maximize the productivity of your computer system. Progent’s consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP and other desktop clients.
ISA 2004 Firewall Network Consulting
ISA Server Engineers
Progent's certified TMG 2010 and ISA Server 2006 consultants can assist you to design, deploy, and support a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your information system that delivers the firewall security, speed and ease-of-use that your company needs.
Cisco Prime Infrastructure Specialist
Integration Services Aironet 700 Access Point
Progent's Cisco certified wireless networking experts offer economical remote and on-premises help for legacy and current Wave 2 Aironet wireless access points (APs) and Progent can help your business to plan and manage Wi-Fi environments that incorporate indoor and outdoor/industrial Aironet access points.
Microsoft Hyper-V 3.0 Server Consolidation IT Services
Hyper-V 3.0 Virtual Server Engineers
Widows Server 2012 R2 Hyper-V enhances virtualization in key areas such as multitenancy, flexible network infrastructure, cloud readiness, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can help your company to take advantage of Hyper-V to install and maintain virtual servers to cut IT costs and enhance availability.
ProSight ESP Ransomware Defense Professional
Signature-based Virus Protection Network Consultant
ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP provides firewall protection, intrusion alarms, device management, and web filtering through cutting-edge technologies packaged within a single agent accessible from a unified console. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP deployment that meets your company's unique needs and that helps you achieve and demonstrate compliance with legal and industry data protection standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for immediate action. Progent can also help you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware.
Online Office Outlook Training
Small Business Network Consulting Firms Online Office 365 Excel Training
Progent offers live remote training for a range of desktop apps and environments such as Microsoft Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online training provides the advantages of traditional physical classroom seminars, such as immediate interaction between clients and teachers, but eliminates the costs of travel and the hassle of trying to synchronize the availability of multiple trainees. Offered to single students or classes of any size, Progent's live online training allows the teacher to run the seminar from an online facility while the students can be dispersed throughout a campus or all over the the U.S. Virtual learning supports proven teaching aids such as virtual white boards, real-time questions, and collaborative applications. Classes can be brief and personalized to specific topics or longer in time and wider in scope.
Engineers ProSight Email Guard Outbound Email Encryption
ProSight Spam Filtering Engineer
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver web-based control and world-class security for your email traffic. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to track and protect internal email that originates and ends within your corporate firewall.
Microsoft Virtual PC for Mac Remote Consulting
Integration Windows Emulation for macOS
For companies that have a mix of Apple Mac and Microsoft Windows desktops, there are two popular solutions for using Windows-dependent applications on a Mac: remote access to a physical Windows PC or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac allows you to connect an Apple Mac to a remote Windows-powered PC to run Windows software and access system resources. Virtual PC for Mac emulates Microsoft Windows on a Mac system so that you can use Windows applications directly. Progent's Mac technology consultants can help you to manage these products for running Windows applications on your Macs and can also assist your company to evaluate and install other solutions for Windows PC emulation.
Configuration Windows 11 Management
Windows 11 Pilot Testing Support and Setup
Progent's Microsoft-certified Windows 11 consulting experts offer an array of services to support Windows 11 such as Microsoft 365 integration, mobile management and synchronization, teleworker connectivity, data and identity security, automated provisioning, and Help Desk support services.
SharePoint Server 2010 Computer Engineer
Configuration SharePoint Workspace 2010
Progent's Microsoft-certified engineers offer cost-effective online technical support and development services to help you to plan, deploy, manage, and maintain SharePoint 2010 installations that can include web sites able to function as portals, extranets, document management applications, wikis, data warehouses, business analytics, enterprise-wide search engines, workflows, and other utilities to promote and improve teamwork. Progent can help you combine SharePoint 2010 with MS SQL Server and with third-party databases and with Microsoft's familiar office productivity programs including Excel, Word, PowerPoint, and Project. Progent can help you to migrate from earlier versions of SharePoint or move a mix of web technologies into a unified and easily managed SharePoint 2010 solution.
Home Based Jobs Home Based Computer Consultants
Part-Time Jobs Home Based Microsoft Consultants
Progent believes that a carefully architected and implemented information system can be a vital piece for enabling a company's growth, and Progent follows this belief in our own network environment. We have built a non-stop virtual office network that enables Progent's in-house consultants and certified contractors to offer fast and effective service, cooperate easily on sophisticated projects, and gain from professional and personal growth by acting as part of an exciting company ethos of personal drive and freedom.
Call Desk for Remote Workforce Computer Consulting
Integration Services Offsite Workers
Progent has 20 years of background assisting small and medium-size companies to design, deploy, tune, manage, and debug computer networks that incorporate telecommuters.
After Hours Online Support Offsite Workers Helpdesk
Online Troubleshooting At Home Employees Helpdesk Services
Progent offers small and medium-size organizations supplemental or fully outsourced Help Desk services for at-home workers.
24x7 Outsourcing Consulting Support for IT Service Providers
Emergency Online Technical Support IT Services for Service Providers
Progent's Support for IT Service Organizations lets you take advantage of Progent's information technology engineers while retaining your own brand as a seamless extension of your network services team.
Windows Server 2016 and SCVMM Consulting Services
Windows Server 2016 Storage Spaces Direct Support and Setup
Progent's certified IT consultants offer Windows Server 2016 integration consulting to assist organizations of any size to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can help your company to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.
Virtual Helpdesk Network Consulting
Shared Network Support Help Desk Support Outsourcing
Progent's Network Helpdesk Outsourcing Services for PC desktop support are intended especially for small organizations who need immediate access to a Help Desk Service Center with professional telephone support and effective escalation options but who must work within a modest network support budget. Key components of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Optional Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Applications Recommendation and Deployment.
Consulting Support for IT Service Providers Remote Technical Support
IT Services for Network Service Firms Consulting
Progent's Support Program for IT Service Firms lets you take advantage of Progent's information technology engineers under your own brand as a seamless arm of your network consulting team.
Jabber and Unity Connection Technical Support Services
Consultant Jabber and Cisco TelePresence Server
Progent's Jabber consultants can provide online or onsite expertise to help organizations of all sizes to design, implement, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide in-depth support for the technologies that make up creating an end-to-end Cisco Jabber collaboration solution including Cisco network devices and management software, Microsoft 365 apps, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi systems, security and compliance, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a cohesive collaboration ecosystem.
System Center 2016 Disaster Recovery Configuration
System Center 2016 and VMware Integration Network Engineer
Progent has more than 10 years of experience integrating, maintaining and troubleshooting the key components that make up System Center and can assist your organization to design, configure, support, and repair your System Center 2012 R2 ecosystem to optimize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent can assist your organization to migrate to the latest edition of System Center from an earlier release or from another datacenter management platform to deliver the advantages of best-in-class deployment, management automation, security and compliance, plus infrastructure and application performance monitoring.
IT Consulting Group Planning Phase: Design and Architecture Proposals
Project Methodology Computer Network Support
When conducting consulting tasks for enterprise customers, Progent uses a phased approach based on specified milestones so as to meet financial, scheduling and technical targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards based on the best practices described by the Microsoft MSF methodology which includes requirements definition, design proposals, test models, design adjustments, and professional deployment. All facets are documented to provide a detailed summary of technical services delivered and to help in ongoing system maintenance.
Top Lync Server 2013 and Cisco UC Engineer
Microsoft Lync Presence Consultants
Progent's Microsoft consultants can help you to assess the value of Microsoft Lync Server for your environment and can assist you to design and carry out a deployment of Microsoft Lync Server 2010 that consolidates the control of IM and Presence and improves the productivity of your office staff, at-home workers, and smartphone users. Progent can in addition help you to perform an efficient upgrade to Lync Server 2010 from Office Communications Server or Live Communications Server, interface Lync Server with Exchange Server, SharePoint, and Microsoft SQL Server, show you how to run Lync Server to improve the collaborative functions of MS Office programs, and provide webinar training and continuing support for Microsoft Lync Server 2010 and other Microsoft technologies.
Information Risk Assessment Technology Professional
24/7/365 Technology Professional Cybersecurity Vulnerability Assessment
Progent offers special security packages intended to provide larger institutions an objective and thorough network security assessment from a group of certified security engineers. All Progent's security assessment packages incorporate a collection of services like automated scans from inside and from beyond the network security perimeter, professional analysis of results by accredited security engineers, creation of a report explaining the findings, plus an interactive high-level executive outbrief and an extensive interactive outbrief for internal network engineers.
Co-managed Service Desk Costs Engineer
Support Desk Sharing Cost Savings Remote Support
Progent's Help Desk management and co-management services help businesses to save money and improve productivity.
