Cybersecurity and Information Assurance Expertise
Buffalo Enterprise and Small Business IT Systems
For fast remote assistance with data security problems, companies in Buffalo New York can find expert support by contacting Progent's security engineers. Progent's remote service consultants are ready to offer efficient and low-cost help with security emergencies that are impacting the viability of your information system. Progent's security engineers are premier to provide help for systems powered by Microsoft, Linux, macOS and OS X, Sun, and major derivatives of UNIX. Progent's wide selection of consulting services addresses firewall technology, email security, protected network architecture, and business continuity planning. Progent's technical support team has earned the industry's top security certifications including GIAC (Global Information Assurance Certification) and Certified Information Systems Security Professional (CISSP).
Progent offers remote security support services on a per-minute basis with no minimum times and no extra fees for sign-up or after hours service. By charging by the minute and by providing top-level expertise, Progent's billing structure keeps expenses low and eliminates scenarios where quick fixes entail big expenses.
We've Been Attacked: What Should We Do?
If you are now experiencing a security emergency, refer to Progent's Urgent Remote Network Support to find out how to receive immediate assistance. Progent has a pool of veteran cybersecurity experts who can provide online and onsite assistance that includes threat containment, mitigation, restoration, forensics, and hardening of your security defense to protect against future attacks.
For businesses that have planned in advance for a security breech, the step-by-step incident handling procedure promoted by Global Information Assurance Certification is Progent's preferred method of responding to a serious security incident.
Introduction to Security Services
Coordinating data security as well as preparation for restoring vital data and systems after an attack demands a continual effort that entails an array of tools and procedures. Progent's certified security engineers can assist your business at any level in your efforts to secure your information network, from security audits to designing a complete security plan. Important areas covered by Progent's security engineers include Planning and Prevention, Data Recovery and Security Forensics, and Outsourced Filtering of Email-Based Threats.
Designing and Implementing Secure Networks
Any company should develop a thoroughly considered security plan that includes both preventive and responsive steps. The proactive strategy is a collection of steps that works to minimize vulnerabilities. The post-attack plan specifies procedures to help security personnel to inventory the damage resulting from a breach, remediate the damage, record the experience, and restore network functions as quickly as feasible. Progent can show you how to incorporate protection into your company operations. Progent can configure auditing utilities, create and build a safe network architecture, and recommend procedures and policies that will optimize the safety of your computing environment. Progent's security experts are available to assist you to configure a firewall, design protected offsite access to email and data, and configure an effective VPN.
If you are looking for an affordable option for outsourcing your network security management, Progent's 24x7 Monitoring Options feature non-stop remote network monitoring and fast response to emergencies.
Hybrid Cloud Solutions
Progent can help your IT team you to plan, deploy, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud hosted infrastructure and that are compliant with regulatory data security requirements. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)
Data Recovery and Security Forensics
Progent has skill in recovering systems and servers that have been hacked, are quarantined, or have failed following a security breach. Progent can help evaluate the losses resulting from the attack, return your company to normal functions, and retrieve information compromised owing to the event. Progent's security engineers can also oversee a comprehensive failure evaluation by examining event logs and utilizing a variety of advanced assessment techniques. Progent's experience with security consulting reduces your business disruption and permits Progent to suggest efficient measures to avoid or mitigate future assaults.
Ransomware Removal and Restoration Consulting
Progent offers the services of proven ransomware recovery consultants with the skills to reconstruct an environment compromised by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or Locky. To find out more, visit ransomware removal and recovery expertise.
Progent's Low-Cost Managed Services for Information Assurance
Progent's affordable ProSight series of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior machine learning tools to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily escape legacy signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to manage the complete threat progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks. Learn more about Progent's
ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering through leading-edge technologies packaged within a single agent managed from a single control. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP environment that meets your organization's specific requirements and that helps you demonstrate compliance with government and industry data security standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent action. Progent's consultants can also assist you to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack such as ransomware. Read more about Progent's
ProSight DPS: Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of vital files, applications and VMs that have become unavailable or damaged as a result of component failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can provide advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your critical data. Learn more about ProSight DPS Managed Backup and Recovery.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security companies to deliver centralized control and world-class protection for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper layer of analysis for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the apps. Because the environment is virtualized, it can be ported easily to an alternate hardware environment without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs or warranties. By updating and managing your IT documentation, you can eliminate as much as half of time spent trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you’re planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
Special Security Services Offered by Progent
Progent's veteran engineers offer world-class support in vital facets of computer protection such as:
Security Vulnerability Audits and Security Compliance Assessment
Progent provides expertise with security evaluation utilities like Microsoft Baseline Security Analyzer and LANguard for conducting a variety of automatic network scans to reveal potential security gaps. Progent has extensive skills with scanning tools and can help your company to analyze audit reports and react efficiently. Progent's security consultants also provide web software validation and can conduct expert evaluation of enterprise-wide security to determine your company's compliance with key global security specifications including FISMA, NIST, and ISO. Also, Progent can assess the effectiveness of your wireless security including stationary wireless equipment plus portable handsets. Get additional information about Progent's Security Vulnerability Evaluation and Security Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can deliver in-depth technical support for Cisco's entire family of protection and Virtual Private Network products such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst Series switches. Read the details concerning Cisco Security, VPN and Aironet Wireless Consulting.
Additional Firewall and Virtual Private Network Technologies
In addition to supporting a wide range of protection solutions available from Microsoft and Cisco, Progent offers organizations of any size expert consulting for solutions from other popular firewall and VPN suppliers. Progent's engineers can provide:
- Check Point Software Technologies Support
- WatchGuard Technologies Technical Assistance
- Juniper Networks Deployment and Support
- SonicWall Inc. Support
- Symantec Technical Assistance
Stealth penetration checking is a key method for helping businesses to determine how vulnerable their information systems are to potential attacks by testing how thoroughly corporate protection processes and technologies hold up to planned but unpublicized intrusion attempts launched by seasoned security engineers utilizing advanced hacking methods. Read more information about Progent's Penetration Testing Services.
CISM Security Support Expertise
Certified Information Security Manager defines the core skills and worldwide standards of service that information security professionals are required to achieve. CISM offers business management the assurance that those who have been awarded their accreditation have the experience and knowledge to provide effective security administration and consulting support. Progent can provide a CISM consultant to help your enterprise in vital security disciplines such as information security governance, risk assessment, information security program management, and incident handling support.
Find out the details concerning Progent's CISM Security Support Assistance.
CISSP Security Consulting Expertise
Progent's CISSP experts are cybersecurity specialists who have earned CISSP certification as a result of demonstrated professional work, extensive study, and formal examination. CISSP qualification indicates expertise in a worldwide standard for information security. ANSI has given the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Areas of expertise included within CISSP include security management procedures, security design and models, access permission methodology, applications development security, operations security, hardware security, encryption, communications, Internet security, and disaster recovery planning.
Learn additional information concerning Progent's CISSP Consulting Services.
CISSP-ISSAP Certified Consultants for Secure Network Infrastructure
Progent's ISSAP Certified security consultants have earned ISSAP certification after thorough examination and significant hands-on work with information security architecture. ISSAP security experts possess in-depth knowledge of access management systems and techniques, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-premier security experts can assist your business with all aspects of secure network architecture.
Read more details concerning Progent's ISSAP Certified Protected System Architecture Engineering Services.
CISSP-ISSEP Certified Cybersecurity Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to help your organization to utilize modern system security engineering theory and processes in system development, review and evaluate system security designs based on security engineering best practices, produce viable system designs that include compliant security mechanisms for all critical system functions, develop effective design strategies to deliver protection for operations, perform comprehensive risk analysis, and propose practical security models that balance your operational goals with your company's tolerance for risk.
Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
Certified Information Systems Auditor (CISA) Professional Expertise
The Certified Information Systems Auditor credential is a globally recognized qualification that signifies mastery in IS security auditing. Certified by ANSI, the CISA accreditation requires that consultants undergo a comprehensive test administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier security consultant trained to help companies in the fields of IS audit services, IT governance, systems and architecture planned useful life, information technology service delivery, protecting information resources, and disaster recovery planning.
Read the details about Progent's Certified Information Systems Auditor (CISA) Consulting Services.
CRISC-certified Risk Management Experts
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to verify an IT professional's ability to plan, implement, and maintain IS controls to reduce risk. Progent offers the services of a CRISC-certified consultant to assist your company to create and execute a business continuity or disaster recovery plan that follows industry best practices promoted by CRISC and geared to align with your company's risk tolerance, business goals, and budgetary guidelines. Progent's risk management expertise is complementary to the services available from Progent's CISA-Premier security engineers for impartially evaluating your IT control mechanisms and with the services of Progent's CISM-certified support professionals for defining security policies and procedures.
Find out more information about Progent's CRISC Risk Management Expertise.
GIAC Consulting Expertise
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of computer security professionals. GIAC's goal is to make sure that a certified security consultant has the skills needed to deliver services in key areas of network, information, and program security. GIAC accreditations are recognized by companies and institutions all over the world including U.S. National Security Agency (NSA). Progent offers the help of certified security engineers for any of the network security capabilities covered within GIAC accreditation programs including auditing perimeters, incident response, traffic analysis, web application security, and SIEM solutions.
Find out additional information about Progent's GIAC Information Assurance Support.
Get in Touch with Progent for Network Security Consulting Services
If your organization is situated in Buffalo New York and you need cybersecurity consulting expertise, call Progent at
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
An index of content::
Specialists SharePoint 2003
SharePoint Server Support
Progent’s Microsoft-certified consultants can provide businesses of any size consulting, troubleshooting, and application development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise solution that uses web technology for efficiently connecting people, groups and information. Microsoft SharePoint Server provides a common location for your employees or customers to access, organize, share and manipulate relevant data, files, and software and to communicate with other people. SharePoint enables quicker and better decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services connect employees, clients, workgroups and projects with the knowledge they’ve developed in a manner that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint consultants can assist you to support your current SharePoint environment or upgrade to the latest release of SharePoint Server or to SharePoint Online.
MySQL Enterprise Edition Developer Firm
MySQL WorkBench Development Company
Progent can provide affordable online access to an Oracle-certified MySQL RDBMS administrator or application developer and can assist organizations of any size to integrate and support MySQL in a reliable IT infrastructure that provides high levels of performance, scalability, and protection. Progent also has proven skill helping companies port databases from an Oracle environment to MySQL.
iPhone VPN On-site Support
iPhone and Outlook integration Online Support
Progent can provide affordable remote assistance to help your business to plan, deploy, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you through occasional technical roadblocks or long-term engagements to help you finish business-critical projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or support a highly available, protected and scalable infrastructure that aligns with your computing model. Progent also offers online or onsite training for individuals or groups to help manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the strategic value of your information system.
Check Point 6000 Firewalls Security Audit Services
Check Point 23000 Firewalls Firewall Network Install
Progent's Check Point firewall experts can help you plan, configure, and manage firewall environments that rely on Check Point Next Generation firewall appliances and Check Point's cloud-based SandBlast security services. Progent's consultants can also assist you maintain older Check Point firewalls or upgrade smoothly to Check Point's next-generation security gateways.
SCCM 2016 and Windows Server 2016 Professional
SCCM 2016 Patch Management Support and Help
Configuration Manager 2016 automates software provisioning across multiple sites, streamlines security and compliance settings control, inventories network resources, guards against company data leakage, provides network health monitoring, enables secure self service, and delivers a single point of control for administering multi-OS networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud specialists can assist your organization with any aspect of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.
Cisco Certified Meraki Wave 2 AP Technical Support Services
Meraki 802.11ac AP Migration Specialist
Progent's Cisco Meraki Wi-Fi access point consultants provide remote and on-premises support services to assist organizations of all sizes to design, deploy, maintain, upgrade or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist you to set up and support Meraki-based wireless networks for environments that range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology including switches, ASR routers and firewalls to build a seamless network infrastructure that provides the same access, responsiveness, security, ease of management and uptime for wired and Wi-Fi users irrespective of their mobility or computing device.
Top Mid-sized Company Tech
Networking Help Midsized Business
Progent offers technical services for mid-size companies with 100 to 250 system users. The mid-size company or office has typically been an overlooked segment of the market for IT consulting expertise. The cost structures and support access models of large third-party service firms make them excessively costly for the typical mid-size company or small medium business (SMB), which commonly relies on a modest IT budget with which to support an IT system whose complexity and sophistication are frequently comparable to the networks of far larger enterprises. Progent's service delivery model, which takes great advantage of online service, virtual network infrastructure and 24x7 network monitoring, dramatically reduces the IT support expenses of a small-medium business while offering the mid-size organization with enterprise-level support from professional, IT experts knowledgeable in a broad array of small business technologies. If your mid-sized organization or small business is looking for levels of IT help appropriate by a medium size office without budgeting big-company prices, call Progent.
Windows, UNIX, Solaris Online Help
UNIX with Windows Integration
If your company is producing UNIX-based software in an environment that includes Microsoft Windows-based servers, desktops, and office productivity products, Progent offers full-service information technology outsourcing that allows you to focus on your field of strategic expertise without the constant distraction of maintaining your business network. Through the use of automated server monitoring and by delivering remote and in-person support as your business needs it, Progent offers an affordable solution for supporting an IT network that provides high reliability, security, and efficiency. Progent's developer support services feature comprehensive information technology outsourcing, virtual infrastructure, online and in-person service and repair, network monitoring services, and Help Desk Call Center outsourcing.
Immediate Integration Services Hybrid Office 365 Exchange integration
Office 365 Single Sign On Consultant Services
Office 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and other email components to reduce hardware expense and management overhead. You can use Exchange Online to run all your Exchange mailboxes, or you can run a hybrid architecture that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly remote technical support to assist your small businesses to assess the potential advantages of Exchange Online, design a network topology that makes sense for your business needs and IT budget, implement an efficient move from your current Exchange organization to one that includes Office 365 Exchange Online, train your management team and end users, and deliver as-needed consulting and technical support.
Network Consultants High Availability Networks
Fault Tolerant Data Center Online Consulting
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth experience helping small businesses to minimize system downtime by offering cost-effective online consulting for disaster recovery/business continuity (DR/BC) planning, high-availability network architecture, backup/restore solutions, and non-disruptive system maintenance. Progent’s business continuity consultants can assist your company to develop and validate an efficient business continuity strategy that matches your business goals and budget. Progent’s disaster recovery engineers can assist you to design, implement, and maintain fault-tolerant technologies including non-stop Internet access, virtualization, fail-over clustering, load balancing, continual online backup, and geographically dispersed hot backup centers.
Automated Server Management Online Support
Endpoint Monitoring and Reporting Professionals
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that uses advanced remote monitoring and management techniques to help keep your IT system running efficiently by tracking the state of vital devices that power your IT network. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT personnel and your assigned Progent engineering consultant so any potential problems can be addressed before they can impact your business.
PXE evaluation Lab Professional
Load Aggregation Testing Consulting
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for testing line-of-business applications, developing efficient system upgrade methodologies, assessing and optimizing performance, designing or validating business continuity solutions, mitigating compatibility problems, and building training systems for the latest products and technologies. For Progent clients without adequate in-house resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping vital network projects on schedule.
Windows Emulation for macOS Network Consulting
Top Ranked Professionals Windows Emulation for macOS
For companies with a mix of Apple Mac and Microsoft Windows computers, there exist two popular solutions for using Microsoft Windows-only applications on an Apple Mac: remote access to a physical Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to connect an Apple Mac to a networked Windows-powered computer to run Windows software and share network resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on a Mac computer so that you are able to run Windows applications locally. Progent's Mac technology support experts can help you to manage these solutions for running Microsoft Windows programs on your Apple Macs and can also help you to assess and configure third-party products for Microsoft Windows platform emulation.
Microsoft Forefront TMG Information Technology Consulting
Microsoft Forefront TMG Engineer
Forefront Threat Management Gateway is based on the powerful security technologies of Microsoft ISA Server 2006 and offers a easily administered Internet gateway that delivers a one-server platform for an array of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN management, and HTTP and HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security logging and reporting capabilities, permits customized reporting powered by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be operated as a virtual server to cut expenses and enhance availability. Progent's Microsoft-certified engineers can help you to design and carry out pilot and production deployments; integrate Forefront TMG 2010 with Windows 2008 R2, AD, SQL Server, Microsoft Exchange Server, and SharePoint; install Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also assist your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
SCCMM 2016 Remote Support
System Center 2016 Cloud Integration Remote Support Services
Progent has over a decade of background configuring, and supporting the core platforms included with System Center and can help your organization to design, deploy, maintain, and repair your System Center solution to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent can assist your organization to upgrade to the current version of System Center from a previous one or from a third-party IT management solution to provide the benefits of enterprise-class deployment, automation, security, plus infrastructure and application performance monitoring.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis technology to guard endpoint devices and servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely get by legacy signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to manage the complete malware attack progression including filtering, identification, containment, remediation, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats.
Aironet Consulting Services
Aironet Outdoor APs Consultant Services
Progent's Cisco CCIE-certified Wi-Fi network consultants can provide remote or onsite integration and troubleshooting services to help you to design, implement, upgrade, optimize, administer and debug Aironet wireless AP environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also help you to combine your Wi-Fi environment with your wired network and cloud-based resources to build a seamless enterprise connectivity foundation that is simple to administer and scale. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, placement and setup of Aironet wireless APs to accommodate your specific workplace layout, building structure, and anticipated workloads.
Nexus 6000 Switch Remote Support Services
Nexus MPLS Computer Engineer
Cisco Nexus switches are intended to deliver the throughput, expandability, availability, cloud readiness, density, security and ease of management needed to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and onsite consulting and troubleshooting services to assist your IT staff to plan an efficient network topology, set up pilot systems to confirm your switching solution, deploy Nexus switches, define and enforce effective policies, run security and compliance assessments, configure proactive monitoring and alert systems, consolidate resources by means of virtualization technologies, analyze and repair switching and routing issues, maximize performance, perform capacity planning, and take advantage of the advanced high-availability (HA) features incorporated into Cisco's Nexus products. Progent can also assist you to migrate efficiently from legacy Nexus models or Cisco Catalyst switches to current Nexus switches.
Aironet Network Consultant
Aironet 3800 Access Point Consultants
Progent's Cisco CCIE wireless infrastructure experts offer online or onsite integration and debugging services to assist you to design, implement, update, optimize, manage and debug Aironet wireless access point environments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to combine your wireless environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise connectivity foundation that is simple to administer and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi access points to work with your specific office layout, construction, and expected network traffic.
SMS Migration Support and Setup
SMS Upgrade IT Consultant
Progent’s Microsoft-certified experts offer small and mid-size businesses enterprise-level consulting support for Systems Management Server 2003 and Configuration Manager 2007, Microsoft's standard tools for update and configuration automation. Configuration Manager is the new title for the update management solution formerly called SMS Server. Configuration Manager offers a range of enhancements to Systems Management Server 2003 such as full automation, built-in Windows Vista Microsoft Windows Server 2008 support, quarantine support, and boot image management. Progent’s Microsoft certified consulting professionals can help you use SMS or Configuration Manager 2007 economically for automated OS and application installation, security patch administration, software tracking, and licensing compliance. Progent's consultants can also help you to move smoothly from SMS Server 2003 to System Center Configuration Manager.
Services Documentation Consultants
Top Consultant Service Reporting
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all billed support activities. Unlike some independent consultants or local service firms who offer scant documentation or details of services performed, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the service documentation sent by each consultant to every customer. The discipline of detailing and archiving service records results in more effective support and avoids a variety of common problems such as when a support client is virtually held captive to a consultant who refuses to let go of vital service information.
Microsoft GP/Great Plains Professional
Urgent Dynamics GP/Great Plains Support Services
Progent can help you prepare and execute an efficient move to Dynamics GP so that you retain your data, strengthen your security, enhance your management reporting, take full advantage of Microsoft Office integration, and minimize business disruption by designing and following a sensible migration plan. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't waste productivity. Progent can enhance your financial reports and management analytics by offering Crystal Reports consulting, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to produce specialized line-of-business applications and eCommerce solutions that work transparently with Dynamics GP.
operations manage 2016 Outsourcing
scom 2016 application performance monitoring Troubleshooting
System Center 2016 Operations Manager helps to promote consistent performance and maximum uptime for critical workloads by offering centralized, cross-platform monitoring of physical and virtual infrastructure deployed across on-premises datacenters and private and public clouds. Progent's consulting group can provide world-class remote and onsite support to assist organizations of all sizes to plan, implement, optimize, update and troubleshoot Operations Manager 2016 solutions. Progent can help your company to migrate to SCOM 2016 from earlier versions or from other IT infrastructure monitoring platforms, or combine multiple monitoring tools into a unified infrastructure management solution. Progent can also show you how to extend your SCOM 2016 environment to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Non-stop Network Online Troubleshooting
Disaster Recovery Online Support Services
Progent’s fault tolerant system experts offer non-stop computing consulting, disaster recovery services, network load balancing, non-stop interoffice connectivity, fault-tolerant Internet architecture design, fault-tolerant data center support, and other 24x7 operations services to help your company design a 24x7 environment for line-of-business applications. Progent has the background to develop economical, 24x7 systems by deploying the evolving library of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster. Progent’s Microsoft and Cisco certified engineers can help you design a high-availability mutli-location network with a completely redundant Internet interface and intelligent system load balancing.
QTS/Heracles Colocation Center Consultant Services
Consultant QTS Internet Data Center
The QTS (formerly Herakles) Colocation Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS Sacramento data center as a colocation site or if your company is planning on moving your primary or disaster recovery equipment to Herakles/QTS, Progent can provide a range of affordable consulting services including colocation migration, equipment installation and upgrades, infrastructure improvements, project management, virtualization expertise, remote network monitoring, automated system administration, application programming, disaster recovery/business continuity solutions, data security assessment, and the support of Progent's Test Lab.
Project Server Computer Firms
After Hours Consultancy Microsoft Project Server
Progent's Microsoft-certified consultants offer computer support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s support professionals can help you plan, deploy, maintain and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
After Hours Consulting for IT Service Providers Configuration
Largest Specialists IT Services for Network Service Providers
Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's information technology engineers while retaining your own service brand as a transparent arm of your IT consulting staff.
Engineer Email Encryption Key Management
ProSight Spam Filtering Consultant
Progent's ProSight Email Guard uses the technology of top data security vendors to deliver web-based control and comprehensive security for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further layer of inspection for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.
iPhone VPN Network Engineer
iPhone and Outlook integration Support
Progent can provide affordable remote assistance to assist you to plan, deploy, and troubleshoot any aspect of your iOS and Windows integration efforts and is available for short-term tasks to help you through occasional technical roadblocks or long-term engagements to help you complete business-critical projects on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you build or maintain a highly available, secure and scalable infrastructure that aligns with your mode of computing. Progent also offers remote or onsite training to show you how to manage and use your iPhones and iPads in a secure, team-oriented ecosystem that optimizes the business value of your information network.
24/7 802.11x Wi-Fi Site Survey Specialist
Immediate Wi-Fi Site Survey IT Consultant
Progent's wireless site survey services help you to design, implement and troubleshoot a Wi-Fi LAN customized for your facilities, offering your business a wireless solution that delivers the reception, speed, capacity, Quality of Service, data protection, and roaming ability your company needs. Wi-Fi survey services from Progent include online predictive analysis for planning a Wi-Fi network and on-premises site survey services for validating, optimizing, and troubleshooting a functioning wireless network.
Office 365 Deployment Readiness Remote Technical Support
Microsoft Certified Expert Hybrid Office 365 Exchange integration Technical Consultant
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Office 365 and local Exchange deployments. This allows you to have certain Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is successfully completed on time and within budget.
SQL Server 2014 Network Consultants
SQL Server 2014 AlwaysOn Support and Integration
SQL Server 2014 incorporates major improvements in critical areas such as performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that works seamlessly across all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite services that include planning, configuration, administration, troubleshooting, and application development expertise to help organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.
Dynamics GP BizTalk Adapter Services
Specialist Dynamics GP Customization
Progent's background delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools enable Progent to create custom line-of-business applications and eCommerce solutions that operate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP management reporting consultants can show you how to create reports that let you analyze your business more thoroughly, turning uncooked information into valuable understanding of your business.
Exchange 2010 Migration Specialist
Microsoft Exchange 2010 Upgrade Consultants
Progent's Microsoft and Cisco-certified network experts can assist you to determine the benefits of Microsoft Exchange 2010 for your company and can assist you to plan and implement an efficient migration to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will offer quick ROI by increasing your workers' efficiency, cutting the cost of hardware and service, simplifying management, and consolidating your vital communications technologies.
Microsoft Teams Admin Center Consultants
Microsoft Teams topology Services
Progent can help you to design a migration to Microsoft Teams from Skype for Business and configure, manage, and debug a cloud or hybrid implementation of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
System Center MOM Services
System Center Operations Manager Setup and Support
Small to mid-sized businesses can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft certified network support professionals. With Progent's affordably priced IT support packages, mid-size businesses can choose a simple co-sourcing package based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft Operations Manager 2007 to offer small company information systems world-class availability, protection and performance.
Catalyst Switch Consulting
Catalyst Switch IOS-XR Outsourcing
Progent's Cisco-certified CCIE networking consultants can assist organization to configure, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also assist your business to enhance the security and compliance of Catalyst switches and migrate efficiently from outdated appliances to current devices.
Microsoft Windows 2008 R2 Remote Technical Support
Remote Technical Support Windows Server 2008 Active Directory
Microsoft Windows Server 2008 R2 features outstanding levels of performance, security, fault tolerance, expandability, and versatility that accelerate output of local, branch office, and mobile workers. Progent's Microsoft-certified experts can deliver affordable online engineering, troubleshooting, and training services to help you to design, execute, and manage Windows Server 2008 R2 to add substantial business value to your information system.
Tracking Service Costs Remote Technical Support
Service Reporting Technical Consultant
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all delivered services. Unlike some freelance consultants or small support organizations who provide scant documentation or specifics of services done, every service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service reports sent by each consultant to each client. The discipline of detailing and organizing service activity results in more efficient support and avoids a variety of common problems such as when a support customer is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
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