Security and Compliance and Information Assurance Expertise
Buffalo Business IT Networks
For immediate remote help with data security problems, businesses in Buffalo New York can find world-class troubleshooting by contacting Progent's security engineers. Progent's online support consultants are available to offer fast and low-cost help with security crises that threaten the viability of your information system. Progent's accredited security engineers are premier to support environments based on Microsoft Windows, Linux, Apple macOS and OS X, and popular versions of UNIX. Progent can provide advanced support for vital cybersecurity and restoration solutions like AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restore testing, immutable backup, and off-site backup. Progent's wide selection of consulting services covers firewall configuration, email security, protected system design, and business continuity preparedness. Progent's technical support staff has been awarded the world's most advanced security accreditations including CISA and Certified Information Systems Security Professional (CISSP).
Progent provides remote security help on a per-minute model without minimum minutes and no additional charges for sign-up or after hours support. By billing by the minute and by delivering world-class expertise, Progent's billing policy keeps costs under control and avoids situations where quick solutions entail major charges.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a target network. Because of this, ransomware assaults are commonly launched on weekends and late at night, when IT personnel may take longer to become aware of a penetration and are least able to organize a quick and forceful response. The more lateral progress ransomware is able to make inside a target's network, the more time it takes to recover core IT services and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to help organizations to take the urgent first steps in mitigating a ransomware attack by containing the malware. Progent's online ransomware experts can help you to identify and isolate breached devices and protect clean resources from being compromised. If your network has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Attacked: What Do We Do?
If your network is now experiencing a security emergency other than ransomware, visit Progent's Urgent Online Technical Support to see how to get immediate aid. Progent maintains a pool of veteran cybersecurity experts who can provide remote and onsite support that includes threat containment, mitigation, recovery, forensics, and enhancement of your security defense to protect against future exploits.
For organizations who have planned in advance for an attack, the formal post-attack response model outlined by GIAC (Global Information Assurance Certification) is Progent's approved method of responding to a major security attack.
Overview of Security Services
Coordinating computer protection as well as staying ready for recovering vital information and systems after an attack requires a continual process that entails an array of technologies and procedures. Progent's certified security engineers can help your business at whatever level in your efforts to protect your information network, ranging from security evaluation to designing a comprehensive security plan. Some areas covered by Progent's security engineers include Security Planning and Implementation, Information Restoration and Security Failure Analysis, and Outsourced Filtering of E-mail-Based Attacks.
Designing and Implementing Secure Networks
Every business ought to have a carefully considered security strategy that includes both proactive and reactive activity. The pre-attack strategy is a set of precautions that helps to reduce vulnerabilities. The reactive strategy specifies procedures to assist security staff to inventory the losses caused by a breach, remediate the damage, document the experience, and revive business activity as soon as possible. Progent can show you how to build security into your company processes. Progent can install scanning utilities, create and build a secure IT infrastructure, and propose procedures and policies that will optimize the protection of your information system. Progent's security professionals are ready to assist you to configure a firewall, deploy secure remote access to email and information, and install an efficient virtual private network (VPN).
If you are looking for an affordable option for jobbing out your security management, Progent's 24x7 Monitoring Options feature automated online server monitoring and immediate response to problems.
Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud infrastructure and that are compliant with government data security standards. (Find out about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)
Data Recovery and Security Forensics
Progent provides skill in recovering systems and devices that have been hacked, are suspect, or have stopped working as a result of a security penetration. Progent can show you how to determine the damage caused by the breach, restore ordinary functions, and retrieve information lost as a result of the attack. Progent's security specialists can also manage a comprehensive failure evaluation by examining activity logs and utilizing a variety of proven assessment techniques. Progent's background with security problems minimizes your business disruption and permits Progent to recommend efficient strategies to avoid or contain future assaults.
Ransomware Removal and Recovery Consulting
Progent offers the services of experienced ransomware recovery experts with the knowledge to rebuild a network compromised by a ransomware virus such as Ryuk, Dharma, NotPetya, or Locky. To find out more, visit ransomware removal and restoration consulting.
Work-from-Home Security Consulting
Work-from-Home staff members typically use their personal computers and usually work in a unsecured physical area. This increases their susceptibility to cyber threats and requires judicious configuration of firewalls, AV tools, MFA-based identity verification, remote monitoring, thorough end-user training, and the development of security policies based on leading practices. Progent's veteran roster of telecommuter solutions consultants can help you to design, implement and maintain an effective cybersecurity solution that protects vital IT assets in environments that incorporate remote workers.
Patch Management Services
Progent's support services for software and firmware patch management offer organizations of any size a flexible and cost-effective solution for assessing, validating, scheduling, applying, and documenting software and firmware updates to your ever-evolving information network. In addition to maximizing the protection and functionality of your computer network, Progent's software/firmware update management services permit your IT team to concentrate on more strategic projects and activities that deliver maximum business value from your information network. Find out more about Progent's software/firmware update management support services.
Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric threat management platform that features AI software and professional services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be installed in a few minutes to protect endpoints against modern cyberthreats including ransomware, familiar and new malware, trojan viruses, hacking tools, memory exploits, script misuse, harmful macros, and living-off-the-land abuse. Progent is a certified SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is always the first incident response tool activated by Progent to gain control and visibility of a client's system at the outset of a ransomware emergency. For additional information, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) services.
Stealth Penetration (PEN) Security Evaluation Services
Stealth intrusion checking is an important part of any overall network security strategy. Progent's security experts can run extensive intrusion tests without the knowledge of your organization's internal IT resources. Stealth penetration testing uncovers whether current security monitoring systems such as intrusion detection warnings and event log monitoring are properly configured and actively monitored. Progent can implement ongoing autonomous penetration testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, compromised credentials, missing patches, and ill-advised product defaults can be combined by threat actors into the multi-front attacks typical of the latest strains of ransomware. Learn more about Progent's Stealth Penetration Intrusion Testing Consultants.
Progent's Low-Cost Managed Services for Information Security
Progent's affordable ProSight portfolio of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes SentinelOne's next generation behavior-based machine learning tools to guard endpoints as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which easily escape traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to manage the complete threat lifecycle including protection, identification, mitigation, cleanup, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection services deliver economical multi-layer security for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device management, and web filtering through cutting-edge technologies incorporated within one agent accessible from a unified control. Progent's security and virtualization experts can help you to design and implement a ProSight ESP environment that addresses your organization's unique needs and that allows you demonstrate compliance with legal and industry data protection standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also help your company to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's
ProSight Data Protection Services: Managed Backup
Progent has worked with leading backup/restore technology companies to produce ProSight Data Protection Services (DPS), a family of subscription-based management offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services manage and track your data backup processes and allow non-disruptive backup and rapid recovery of vital files/folders, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS lets your business avoid data loss resulting from equipment failures, natural disasters, fire, cyber attacks such as ransomware, human mistakes, ill-intentioned employees, or software bugs. Managed services available in the ProSight Data Protection portfolio include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent service representative can help you to identify which of these fully managed backup services are best suited for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top information security vendors to deliver web-based control and comprehensive protection for all your email traffic. The powerful structure of Email Guard combines cloud-based filtering with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter acts as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your vulnerability to external threats and conserves system bandwidth and storage. Email Guard's on-premises security gateway device adds a further level of inspection for inbound email. For outgoing email, the local security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email that stays within your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication service plans incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation on iOS, Android, and other out-of-band devices. With 2FA, when you sign into a protected application and enter your password you are asked to verify who you are via a unit that only you have and that is accessed using a different ("out-of-band") network channel. A broad range of devices can be utilized for this added means of authentication including a smartphone or wearable, a hardware/software token, a landline telephone, etc. You can designate multiple validation devices. For details about Duo two-factor identity validation services, refer to Cisco Duo MFA two-factor authentication services for teleworkers.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hardware environment without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can save up to half of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more about ProSight IT Asset Management service.
Specialized Security Services Offered by Progent
Progent's certified consultants offer world-class specialized help in vital facets of IT protection such as:
Vulnerability Audits and Compliance Testing
Progent offers expertise with security auditing utilities like Microsoft Baseline Security Analyzer and LANguard from GFI for performing a variety of automatic system tests to reveal possible security problems. Progent has broad experience with testing tools and can help you to analyze audit reports and react efficiently. Progent's security consultants also provide web software validation and can perform thorough assessments of enterprise-wide security to determine your organization's compliance with major industry security standards including HIPAA, PCI, and ISO 17799. In addition, Progent can assess the strength of your wireless security covering stationary wireless appliances plus portable handsets. Get more details concerning Progent's Vulnerability Evaluation and Compliance Testing.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver world-class consulting expertise for Cisco's complete range of security and Virtual Private Network solutions such as PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, Aironet wireless access points, Meraki cloud-managed APs, and Catalyst family switches. Get more details about Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Support.
Other Firewall and Virtual Private Network (VPN) Consulting Services
In addition to supporting a wide range of network security solutions available from Microsoft and Cisco, Progent offers organizations of any size advanced consulting for technologies from other popular firewall and VPN suppliers. Progent's engineers offer:
- Check Point Software Technologies Ltd Expertise
- WatchGuard Technologies Technical Assistance
- Juniper/NetScreen Integration
- SonicWall Inc. Expertise
- Symantec Help
Certified Information Security Manager (CISM) identifies the basic skills and international standards of service that computer security professionals are required to achieve. It provides executive management the confidence that those who have earned their accreditation have the background and skill to provide efficient security administration and engineering support. Progent can provide a CISM consultant to assist your organization in vital security disciplines including data security governance, risk management, information protection program management, and crisis handling management.
Find out additional details concerning Progent's CISM Security Consulting Assistance.
Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have earned CISSP certification through verified experience, rigorous study, and formal examination. CISSP qualification indicates mastery of a worldwide standard for IT security. ANSI has given the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Areas of expertise covered within CISSP include security management procedures, security architecture and test systems, access permission systems, software development security, operations security, physical security, encryption, telecommunications, Internet security, and disaster recovery planning.
Get additional details concerning Progent's CISSP Consulting Services.
CISSP-ISSAP Premier Experts for Secure Network Architecture
Progent's ISSAP Certified cybersecurity consultants are specialists who have been awarded ISSAP status following rigorous examination and substantial experience. field experience with information security architecture. ISSAP security experts have comprehensive understanding of access control mechanisms and methodologies, telecommunications and network infrastructure protection, cryptography, needs evaluation, BCP and DRP, and physical security integration. Progent's ISSAP-premier security experts can assist your business with all aspects of architecture security.
Get additional information about Progent's ISSAP Accredited Protected System Architecture Consulting Support.
CISSP-ISSEP Premier Security Engineering Experts
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP network security consultant to help your organization to follow modern system security engineering principles and processes in system development, review and evaluate system security designs based on security engineering leading practices, produce viable system designs that incorporate compliant cybersecurity features for all key system functions, develop efficient design strategies to provide operational security, perform comprehensive risk analysis, and recommend realistic cybersecurity models that balance your operational requirements with your organization's tolerance for risk.
Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
Certified Information Systems Auditor (CISA) Support Expertise
The CISA credential is a prestigious qualification that indicates expertise in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates undergo an extensive examination administered by the ISACA international professional group. Progent offers the services of a CISA-Certified security engineer trained to help businesses in the areas of IS audit services, IT enforcement, systems and infrastructure planned useful life, IT service delivery, protecting data assets, and disaster recovery preparedness.
Read the details concerning Progent's Certified Information Systems Auditor Support Expertise.
CRISC-certified IT Risk Mitigation Experts
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to validate an IT professional's skills to plan, deploy, and support information system control mechanisms to mitigate risk. Progent offers the expertise of a CRISC-certified engineer to assist your company to develop and carry out a workplace continuity or disaster recovery strategy based on leading practices promoted by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines. Progent's risk management services are a good fit the services provided by Progent's CISA-Premier security engineers for objectively auditing your IT management design and with the expertise of Progent's CISM support professionals for defining security policies.
Get the details about Progent's CRISC Risk Management Consulting.
Global Information Assurance Certification Consulting Services
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of IT security experts. GIAC's goal is to ensure that a certified security consultant has the skills needed to provide support in key areas of system, data, and application program security. GIAC certifications are acknowledged by companies and institutions around the world including United States NSA. Progent offers the support of certified consultants for all of the network security services covered under GIAC certification programs including assessing networks, security incident handling, traffic analysis, web application security, and SIEM solutions.
Find out additional information about Progent's GIAC Information Assurance Services.
Get in Touch with Progent for Network Security Expertise
If your organization is located in Buffalo New York and you need cybersecurity expertise, phone Progent at
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
An index of content::
DNA Center Management Consulting Company
Meraki Dashboard Cloud Management Small Business Network Consulting
Progent's Cisco-Certified network engineers can help you to use Cisco's network management utilities along with a selection of powerful third-party applications to create a complete network management strategy to keep your environment running reliably, fully utilize limited resources, protect your data, revive rapidly from hardware failure or deliberate assaults, and enable you to expand or repurpose network resources intelligently and economically as your company grows.
NLB Test Lab Technology Professional
Consultants Project Management Test Lab
The Progent Test and Training Lab located at the QTS Internet Data Center can be used for piloting line-of-business applications, creating efficient migration methodologies, evaluating and tuning performance, designing or verifying business continuity strategies, mitigating compatibility issues, and building training systems for new products and technologies. For Progent clients who lack adequate in-house resources to configure proper test systems, Progent's Test and Training Lab cuts capital outlay and engineering risk and helps keep vital network initiatives on schedule.
Developing Phase: Pilots Manager
Stabilizing Phase: Design Tuning Small Office IT Consultant
In performing IT tasks for enterprise clients, Progent uses a phased approach based on defined milestones in order to meet budgetary, scheduling and technical targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the leading practices defined by the Microsoft MSF methodology which includes requirements definition, design recommendations, pilots, design tuning, and professional implementation. All phases are recorded to provide a detailed description of technical services delivered and to assist in ongoing network maintenance.
Remote Technical Support microsoft operations manager 2016
scom 2016 agents IT Consultants
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and maximum uptime for critical workloads by providing centralized, mixed-platform monitoring of IT infrastructure deployed across on-premises datacenters and cloud environments. Progent's SCOM consulting team can provide world-class online and onsite expertise to help organizations of all sizes to plan, integrate, tune, enhance and troubleshoot Operations Manager 2016 solutions. Progent can assist your company to move to SCOM 2016 from older releases or from other monitoring platforms, or integrate multiple monitoring systems into a unified infrastructure management solution. Progent can also show you how to expand your Operations Manager 2016 scope to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
CCDP Expert Certified Wireless Onsite Technical Support
24x7 Outsourcing wireless VoIP phone and Aironet APs
Progent's Cisco-certified wireless technology experts can assist organizations to configure, administer, and troubleshoot Cisco wireless devices such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Support Outsourcing Server Management
Online Help Server Virtualization
Server proliferation puts pressure on IT budgets and management resources. Server reduction through a virtual infrastructure offers lower TCO of hardware and faster return on investment, more leveraged use of physical computers, simplified operations, increased system uptime, and easier management. Common uses for virtual servers include resource consolidation, low-cost hosts for line-of-business legacy applications based on outdated operating systems, and inexpensive isolation of program development or evaluation environments from production systems.
Specialist Exchange 2013 Disk Availability Group
Top Exchange Server 2013 Technical Support Services
Exchange 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important innovations as well as a redesigned architecture. These improvements favorably impact vital facets of IT including manageability, availability, security, operational costs, collaboration, scalability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the potential business benefits of upgrading to Exchange Server 2013, create an efficient validation and rollout strategy, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent can also provide affordable remote consulting and management for Microsoft Exchange Server 2013.
Urgent Windows Server 2022 Windows Defender ATP Online Troubleshooting
Computer Consultants Windows Server 2022 Clusters Sets
Progent's certified Windows Server 2022 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that combines cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
Firewall Consultant Services
Cisco ASA 5500 Firewalls Professionals
Progent's Cisco CCIE-certified network infrastructure experts can help you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Two-factor Authentication Technology Consulting
Duo Two-factor Authentication Remote Troubleshooting
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity verification with iOS, Android, and other personal devices.
Microsoft Solutions Framework Project Methodology Engineer
Company-wide Standards for Best Practices Online Support
Progent's staff of Microsoft and Cisco Premier consultants average longer than ten years of real-world industry background, at the forefront of IT service, executing a broad range of IT tasks for a large array of clients. Every Progent consultant shares a proven set of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its support staff. This guarantees that you get not only world-class IT capability, but also a support engineer with proven approaches for using technical knowledge to resolve real-world IT problems efficiently.
Technology Professional Ryuk ransomware hot line
Ryuk ransomware hot line Engineer
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the spread of an active ransomware attack. Call 800-462-8800
Technology Antivirus
Anti-Virus Help and Support
E-Mail Guard by Postini provides continually updated spam and virus filtering, content filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and service specialist. If your organization is too small to qualify for a regular Postini license, you can still have the use of Postini's Perimeter Manager technology via Progent's E-Mail Guard antispam and antivirus aggregation offering. Progent's expert email protection consultants can help you devise an email security plan that includes anti-spam and virus protection products and processes.
Remote Server Management Professional
Remote Management Consultant
Remote management cards give network administrators complete control over a server without the requirement for a personal visit. Through remote server management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to plan, deploy, and support a fault-tolerant company network that incorporates remote server management cards and Progent can use these remote management cards to deliver low-cost remote technical help. Progent is familiar with a number of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
Consulting Services 64-bit Processing
24 Hour 64-bit Computing Consultant
Progent's Microsoft-expert consultants can assist your organization to update your desktops from 32 to 64 bits. Progent can help your company to calculate the costs and advantages of migrating to 64-bit PC desktop computing, design an affordable upgrade strategy that minimizes business disruptions, and provide economical, expert online help to aid your organization to install 64-bit PC desktop software and application programs on your current hardware.
Virus Protection Consultant
Wireless Email Support Company
Progent's Microsoft-certified experts have two decades of background providing e-mail and unified telecommunications/email solutions for companies. Progent provides economical Exchange Server support services to strengthen email security and virus defense, provide fault tolerant email, and implement remote and wireless email access. Progent's Microsoft Exchange help and support offerings can aid you in planning and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT system or outdated Microsoft Exchange product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Professional SMS Upgrade
Systems Management Server Support Services
Progent's Microsoft certified experts provide small and medium size businesses world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to install important software rapidly and automatically to appropriate users, lower software expense and stay compliant by understanding patterns of usage, improve Windows security by increasing your awareness of weak points and by installing critical patches, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational costs by fully utilizing the administrative capabilities built into Windows. Progent's SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch administration, and resource monitoring management including program and appliance inventory.
Helpdesk Sharing Costs Online Help
Microsoft Certified Expert Service Desk Sharing Economics On-site Support
Progent's Helpdesk management and co-management service programs help businesses to save money and improve productivity.
Small Business IT Support Firm Online Visio Training
24 Hour Microsoft 365 Webinar Engineers
Progent provides live online training for a range of desktop apps and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Access and Outlook plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Remote training provides the benefits of conventional physical classroom seminars, including immediate interaction between clients and trainers, but eliminates the costs of travel and the challenge of trying to synchronize the schedules of many workers. Offered to single students or groups of all sizes, Progent's live online instruction permits the instructor to run the class from a remote facility and the students can be spread throughout an office or all over the country. Virtual instruction utilizes powerful teaching tools like virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be brief and personalized to specific subjects or extended in duration and wider in coverage.
Computer Engineer Operations Manager Migration
SCOM Resource Pools Remote Consulting
Progent's Microsoft-certified consultants have over a decade of background planning, deploying, enhancing and troubleshooting System Center Operations Manager solutions and offer companies of any size expert online or on-premises consulting services for SCOM 2012. Progent can help your company to plan an architecture for SCOM 2012 servers that provides the performance and availability needed to monitor your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs according to best practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or on-premises troubleshooting to help you to remediate serious issues uncovered by SCOM 2012.
Remote Support Services Server Virtualization
Server Virtualization Consultant
By using virtual servers, companies are able to run multiple virtual servers on one physical server. Virtual server technology allows companies to enjoy all the advantages of server isolation, but without the expense that goes with buying additional server equipment. Virtualization is also the enabling technology for private clouds, which provide major benefits such as reducing the costs of capital equipment, facilities, and administration while enhancing data security, system availability, and recoverability. Other important server management options are server monitoring software, Microsoft WSUS, and remote server management cards. Progent's certified server management experts can help you in all aspects of server virtualization and administration to allow your company to contain costs and save time.
Windows Server Essentials and Microsoft 365 Consult
Professional Windows Server Essentials and Microsoft 365
Progent's Microsoft-certified consultants offer budget-friendly online consulting and troubleshooting services for Windows Server Essentials. Progent can provide comprehensive project management support to help you design and carry out a smooth move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
Integration Support Ubiquiti WiFi access point
Emergency iPhone Integration Integration
Progent's Wireless Consulting Services provide a fast, affordable way for companies of any size to deploy, manage, monitor and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Supplemental Support Desk Cost Savings Remote Troubleshooting
Top Rated Shared Computer Support Help Desk Costs Technical Support
Progent's Helpdesk outsourcing and co-sourcing service programs help companies to reduce costs and increase productivity.
Microsoft Azure enterprise hybrid cloud solutions Professional
Hybrid cloud solutions Consultant Services
Progent can provide advanced online consulting support to help businesses integrate their networks with popular public clouds such as Azure and Amazon Web Services. Progent can assist your it team to plan and administer hybrid environments that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that seamlessly combine local resources along with cloud services. To assist you to incorporate public clouds with networks, Progent offers a variety of cloud integration services that include Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 20 years of experience providing advanced consulting services online, and Progent can help you complete your cloud integration projects quickly and affordably.
Consultant SQL 2008 Reporting Services
MS SQL 2008 Support Outsourcing
Microsoft SQL Server 2008 offers powerful, familiar tools to computer professionals as well as to information workers, lessening the complexity of designing, integrating, managing, and accessing enterprise data and database applications on platforms ranging from handheld devices to enterprise data networks. The complexity and integration demands of Microsoft SQL Server 2008 call for an IT consulting firm with real-world expertise and wide knowledge in designing and building information-based, comprehensive business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Microsoft Firewall Setup and Support
24/7/365 Microsoft Experts ISA Server Setup and Support
Progent's certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for IT networks with multiple offices, remote workers, and line-of-business web applications. Progent's ISA Firewall consultants can help your small business in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without adversely restricting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date editions of ISA Server.
Microsoft Exchange Server 2010 Migration Professionals
Exchange Server 2010 Upgrade Professional
Progent offers expert help for each phase of your Exchange 2010 migration with services that include end-to-end project management, site prep, project design and documentation, cost estimates of all new software licenses and equipment needed, suggested vendor sourcing, pilot verification at client site or at Progent's test facility, setting up temporary coexistence of Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the previous servers, and webinar training for customer's IT group and users.
24x7 VMware vCenter Server Professional
24/7/365 VMware Private Cloud Specialists
Progent offers the support of a certified VMware VCDX consultant to help you design, deploy, administer and repair VMware vSphere and vCloud-based virtualization solution for on-premises networks, cloud environments, or hybrid cloud systems. Progent offers advanced knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and public cloud and hybrid cloud solutions that deliver maximum uptime, data security, and disaster recovery.
Services Egregor ransomware hot line
DopplePaymer ransomware hot line Professionals
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the progress of an active ransomware attack. Call 800-462-8800
Private Cloud Virtual Datacenter Hosting Consultants
ProSight Hosting for Virtual Servers Engineer
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small company's servers in an environment that delivers the highest level of availability and scalability and is also easy to transfer to any data center. ProSight Virtual Hosting and management services are built on mature virtualization platforms that allow small and midsize companies with mixed- platform IT systems to save dramatically on the expense of capital investments, infrastructure maintenance, and IT management while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.
Catalyst 2900 Switch Specialist
Catalyst 4900 Switch Online Support
Progent's Cisco-certified CCIE networking consultants can help your business to set up, manage, update, optimize and debug Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and migrate smoothly from legacy switches to modern models.
24x7 Cisco VoIP Phones and Jabber IT Consultant
Video Conferencing Specialists
Progent's CCIE-certified networking experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Security Audit Services SonicWall NSA 4650 Firewall
Security Evaluation SonicWall Ransomware Protection
Progent's certified SonicWall firewall experts can show you how to configure, maintain, and update SonicWall firewall products including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end security plan and design security into your corporate processes.
VPN Setup and Support
Remote Access Technical Consultant
Cisco's security and offsite access technology for small to mid-size businesses offer a full range of easy-to-administer protection hardware and software to help safeguard your entire network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems, and VPN solutions. Progent's expert consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and CCNP qualifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that align most closely with your corporate goals.
Azure migration Programming Companies
CISA Certified Security Expert Expert Development Microsoft Azure AD configuration
Progent can help companies of any size to move all or part of their computing infrastructure to Microsoft Azure. This can streamline IT management and reduce hardware investments. Azure offers a comprehensive library of cloud services and Progent can assist you to understand the advantages and restrictions of different cloud computing models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the common errors small organizations make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and VPN tunnels and also to manage iPhones and iPads and Google Android handhelds.
24x7 Consolidate Small Business
24/7 Consolidate Small Office
Progent is a leading innovator in economically delivering world-class network help to small businesses. Progent's achievement in addressing the network support requirements of the chronically underserviced small business sector is the combined outcome of major technical and operational innovations that have removed a great deal of the traditional costs out of managing IT service, injected unmatched professional skill into the IT service system, and significantly accelerated the solution cycle.
Cisco Certified Expert Meraki MS 400 Series Switch IT Consultant
Online Help Meraki Switch Upgrade
Cisco's Meraki MS line of access and aggregation switches are designed for sites that go from branch offices to campuses. Progent's Cisco-certified consultants can provide affordable online consulting expertise to assist your company to plan and implement an efficient network architecture based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, configure policies to maintain security, develop and test a disaster recovery strategy, and resolve issues related to any aspect of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a unified networking solution.
Computer Engineer Expertise for IT Service Firms
Expertise for IT Service Providers Remote Support
Progent's Reseller Program for IT Service Firms lets you use Progent's consulting experts while retaining your own service brand as a seamless extension of your IT services team.
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