For immediate remote assistance with network security problems, businesses in Buffalo New York have access to high-level troubleshooting from Progent's certified security professionals. Progent's remote service consultants are available to offer fast and low-cost assistance with security issues that threaten the viability of your network. Progent's accredited security engineers are certified to provide help for environments based on Windows, Linux, macOS and OS X, and popular versions of UNIX. Progent can deliver world-class help for critical security and recovery technologies such as AI-based EDR (End Point Protection and Response), Managed Detection and Response, full system restore validation, immutable backup, and off-premises backup. Progent's broad selection of services covers firewall expertise, email security, secure system infrastructure, and disaster recovery planning. Progent's support staff has been awarded the world's top security credentials including Certified Information Security Manager and Information System Security Architecture Professional.
Progent offers online security help on a by-the-minute model with no minimum call duration and no additional charges for sign-up or off-hour support. By billing per minute and by providing top-level help, Progent's billing policy keeps expenses under control and avoids scenarios where simple fixes entail big charges.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a target network. For this reason, ransomware attacks are commonly launched on weekends and late at night, when support personnel are likely to take longer to become aware of a breach and are least able to organize a quick and coordinated response. The more lateral movement ransomware is able to manage within a victim's system, the longer it takes to recover core operations and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to help you to take the urgent first steps in responding to a ransomware attack by putting out the fire. Progent's online ransomware engineers can assist you to identify and isolate infected servers and endpoints and guard undamaged assets from being penetrated. If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
We've Been Hacked: What Can We Do?
If you are now faced with a security emergency other than ransomware, visit Progent's Emergency Online Computer Help to find out how to receive immediate aid. Progent maintains a team of seasoned network security specialists who can provide remote and onsite support that includes threat containment, mitigation, restoration, forensics, and enhancement of your security posture to guard against future exploits.
For companies who have prepared carefully for being hacked, the formal incident response model outlined by GIAC (Global Information Assurance Certification) is Progent's preferred method of reacting to a major security incident.
Overview of Security Services
Coordinating computer security and planning for recovering critical data and systems following an attack demands a continual program involving a variety of technologies and procedures. Progent's certified security experts can help your business at all levels in your efforts to secure your IT system, ranging from security audits to creating a complete security strategy. Key areas covered by Progent's experts include Security Planning and Prevention, Data Recovery and Security Failure Analysis, and Outsourced Filtering of E-mail-Borne Spam and Viruses.
Planning and Building Protected Environments
Any organization ought to develop a thoroughly considered security plan that includes both preventive and reactive activity. The pre-attack plan is a set of precautions that works to reduce security gaps. The post-attack strategy specifies procedures to help IT personnel to inventory the damage caused by a breach, remediate the damage, record the experience, and revive business functions as soon as possible. Progent can show you how to incorporate protection into your business processes. Progent can set up auditing utilities, define and implement a secure IT infrastructure, and recommend processes and policies to enhance the protection of your network. Progent's security experts are available to help you to configure a firewall, design secure online and mobile access to e-mail and information, and configure an efficient virtual private network.
If you are looking for an economical way for outsourcing your security management, Progent's Round-the-clock Network Support Services feature automated online server monitoring and quick resolution of emergencies.
Hybrid Cloud Solutions
Progent can help your IT team you to plan, implement, administer and repair enterprise hybrid cloud solutions that include physical and cloud hosted resources and that comply with government and industry data security standards. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)
System Recovery and Security Forensics
Progent provides skill in recovering systems and computers that have been compromised, are suspect, or have failed because of a security penetration. Progent can help assess the damage resulting from the attack, return your company to normal business operations, and retrieve information compromised owing to the assault. Progent's certified engineers can also manage a thorough failure evaluation by examining activity logs and using other advanced forensics techniques. Progent's experience with security issues minimizes your business disruption and allows Progent to propose efficient strategies to avoid or contain new assaults.
Ransomware Cleanup and Recovery Services
Progent can provide the help of proven ransomware recovery consultants with the knowledge to restore an IT network that has suffered an attack by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or Locky. To find out more, see ransomware removal and restoration consulting.
Work-from-Home (WFH) Cybersecurity Expertise
Work-from-Home (WFH) workers commonly utilize their own computing devices and often operate in a unsecured physical environment. This multiplies their susceptibility to malware threats and requires judicious configuration of firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, extensive end-user training, and the development of policies built on leading practices. Progent's seasoned roster of at-home workforce support experts can assist you to plan, configure and maintain an effective security solution that guards vital IT resources in environments that include an at-home workforce as well as hybrid workers.
Patch Management Services
Progent's support services for patch management offer organizations of any size a versatile and affordable alternative for evaluating, validating, scheduling, implementing, and documenting updates to your ever-evolving information system. Besides maximizing the security and reliability of your computer network, Progent's patch management services allow your IT team to concentrate on more strategic initiatives and activities that derive the highest business value from your network. Find out more about Progent's patch management services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric cyberthreat defense platform that includes computer learning algorithms and professional services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be installed in minutes to protect popular endpoints against increasingly sophisticated threats such as ransomware, known and zero-day malware, trojan viruses, hacking toolkits, RAM exploits, script misuse, harmful macros, and living-off-the-land (LotL) abuse. Progent is a SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is invariably the initial endpoint response tool activated by Progent to provide control and visibility of a client's network in the first stages of a ransomware breach. For more information, see Progent's SentinelOne-based Extended Detection and Response services.
Support for Horizon3.ai's NodeZero Pentest Platform
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that supports continuous, simultaneous, automated assessment of your internal and perimeter network so you can identify, prioritize, fix, and verify security vulnerabilities before malicious hackers can take advantage of them. NodeZero pentests can deploy decoys called tripwires such as bogus credentials to find out when your network is currently being probed along proven attack paths. Tripwires provide sufficient detail to allow you to take action promptly with your SIEM tools and procedures before an attacker can compromise your environment. Progent can provide the expertise of a NodeZero Certified Operator who can help you to use NodeZero to perform comprehensive penetration tests of your perimeter and your internal IT infrastructure in order to determine your present security profile. Progent can also assist you to strengthen your existing network security and can assist you to plan and deploy a cohesive cybersecurity ecosystem that streamlines management and provides maximum cyber defense for on-premises, cloud-based, and perimeter IT resources. To find out more information about Progent's threat analysis services based on on NodeZero's PEN test products, visit Consulting Services for NodeZero's Penetration Test Platform.
Stealth Penetration Security Assessment Services
Stealth penetration checking is a key part of any overall network security plan. Progent's security experts can perform extensive penetration tests without the knowledge of your company's in-house IT resources. Stealth penetration testing shows whether existing security defense tools such as intrusion detection alerts and event history monitoring are properly configured and actively monitored. Progent can provide continuous autonomous penetration testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, missing patches, and dangerous IT product defaults can be chained together by threat actors into the multi-front attacks typical of the latest versions of ransomware. Learn more about Progent's Stealth Penetration Evaluation Experts.
Progent's Flat-rate Managed Services for Information Security
Progent's value-priced ProSight line of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates SentinelOne's next generation behavior-based machine learning tools to guard endpoint devices and physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily escape legacy signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to automate the entire threat progression including protection, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint management, and web filtering through leading-edge technologies incorporated within one agent managed from a single control. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP deployment that addresses your organization's specific requirements and that helps you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent action. Progent's consultants can also assist you to set up and verify a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack such as ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Backup and Recovery
Progent has worked with advanced backup/restore product vendors to produce ProSight Data Protection Services, a portfolio of offerings that provide backup-as-a-service (BaaS). All ProSight DPS products manage and track your data backup operations and enable transparent backup and rapid recovery of important files, applications, images, plus virtual machines. ProSight DPS helps your business protect against data loss resulting from equipment failures, natural calamities, fire, cyber attacks such as ransomware, human error, ill-intentioned employees, or application bugs. Managed backup services available in the ProSight DPS family include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to identify which of these fully managed backup services are best suited for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading data security companies to provide centralized management and comprehensive security for your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks most threats from reaching your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage. Email Guard's onsite security gateway device adds a further level of analysis for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA managed services utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation on iOS, Android, and other personal devices. With 2FA, whenever you sign into a secured online account and enter your password you are asked to confirm who you are via a device that only you have and that uses a different network channel. A wide selection of out-of-band devices can be used as this added means of authentication including an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can designate several validation devices. For details about Duo two-factor identity authentication services, refer to Duo MFA two-factor authentication services for remote workers.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual host configured and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported immediately to an alternate hardware environment without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard data about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSLs or domains and warranties. By cleaning up and organizing your IT documentation, you can save up to half of time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it. Find out more about ProSight IT Asset Management service.
Specialized Security Services Available from Progent
Progent's seasoned consultants offer unique consulting support in vital facets of computer protection such as:
Information Risk Audits and Compliance Assessment
Progent provides expertise with security evaluation tools like Microsoft Baseline Security Analyzer and LANguard for conducting a variety of automatic system scans to identify potential security gaps. Progent has extensive experience with scanning tools and can help you to analyze audit results and react efficiently. Progent's certified security consultants also can perform web application testing and can perform expert assessments of enterprise-wide security to determine your organization's compliance with major global security standards including FISMA, PCI, and ISO 17799. In addition, Progent can assess the strength of your wireless security covering stationary wireless equipment plus portable devices. Learn additional details concerning Progent's Information Risk Evaluation and Compliance Assessment.
Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can provide in-depth consulting expertise for Cisco's complete family of protection and Virtual Private Network solutions including PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, protected broadband and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst switches. Learn more information concerning Cisco Security, VPN and Aironet Wireless Consulting.
Additional Firewall and VPN Solutions
As well as supporting a broad array of security solutions available from Microsoft and Cisco, Progent can provide companies of any size top-level support for security products from other important firewall and Virtual Private Network vendors. Progent's engineers offer:
CISM identifies the fundamental skills and international standards of service that IT security professionals are required to achieve. CISM provides business management the confidence that consultants who have earned their certification possess the experience and skill to offer effective security administration and consulting services. Progent can offer a CISM-certified consultant to assist your organization in critical security areas including data protection governance, vulnerability assessment, information protection process control, and crisis response management.
Find out more details concerning Progent's CISM Security Consulting Services.
Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's CISSP consultants are security engineers who have earned CISSP status through demonstrated professional work, rigorous study, and formal testing. CISSP Certification indicates mastery of a worldwide standard for IT security. American National Standards Institute has granted the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Areas of knowledge included under CISSP include security administration practices, security architecture and models, access control methodology, software development security, operations security, hardware security, encryption, telecommunications, network security, and disaster recovery planning.
Read additional information concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Services.
CISSP-ISSAP Premier Consultants for Secure System Architecture
Progent's ISSAP Premier security consultants have been awarded ISSAP certification as a result of rigorous testing and substantial hands-on work with network security architecture. ISSAP consultants possess comprehensive knowledge of access management systems and techniques, telecommunications and network infrastructure protection, cryptography, needs evaluation, business continuity and DRP, and physical security integration. Progent's ISSAP-premier security consultants can help your business with all phases of secure network architecture.
Get more information concerning Progent's ISSAP Certified Secure System Architecture Engineering Services.
CISSP-ISSEP Premier Cybersecurity Engineering Consultants
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to help your enterprise to utilize current system security engineering theory and techniques in system development, evaluate system security designs according to cybersecurity engineering best practices, create viable system designs that include compliant cybersecurity features for all critical system functions, define effective configuration strategies to provide protection for operations, perform in-depth risk analysis, and propose realistic cybersecurity models that balance your operational goals with your company's risk tolerance.
Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
Certified Information Systems Auditor (CISA) Professional Expertise
The Certified Information Systems Auditor (CISA) accreditation is an important achievement that represents expertise in information system security audit and control. Accredited by the American National Standards Institute, the CISA accreditation has consultants undergo an exhaustive test overseen by the ISACA international professional association. Progent offers the expertise of a CISA-Premier security audit engineer trained to help companies in the areas of information systems audit services, information technology administration, systems and architecture lifecycle, IT support, protecting information resources, and business continuity planning.
Read more details concerning Progent's Certified Information Systems Auditor (CISA) Consulting Expertise.
CRISC-certified Network Risk Management Specialists
The CRISC certification program was initiated by ISACA to verify a consultant's ability to plan, implement, and support information system control mechanisms to mitigate network risk. Progent can provide the services of a CRISC-certified consultant to assist your company to create and carry out a business continuity plan based on industry best practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget. Progent's network risk management services are a good fit the services available from Progent's CISA-Certified consultants for impartially evaluating your IS control design and with the expertise of Progent's CISM support professionals for implementing company-wide security policies and procedures.
Learn additional information concerning Progent's CRISC-certified Risk Mitigation Expertise.
GIAC Support Expertise
Global Information Assurance Certification was founded in 1999 to certify the knowledge of computer security engineers. GIAC's mission is to verify that a certified professional possesses the skills appropriate to deliver services in critical areas of system, information, and program security. GIAC accreditations are recognized by companies and institutions throughout the world including U.S. NSA. Progent can provide the assistance of GIAC certified security engineers for all of the security capabilities addressed under GIAC certification programs such as assessing IT infrastructure, security incident response, traffic analysis, web-based services security, and SIEM solutions.
Find out more information concerning Progent's GIAC Information Assurance Services.
Contact Progent for Network Security Expertise
If your business is located in Buffalo New York and you want cybersecurity engineering help, telephone Progent at
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |