For fast online assistance with computer security issues, companies in Buffalo New York have access to world-class support by contacting Progent's security professionals. Progent's online support staff is available to provide effective and low-cost help with security emergencies that threaten the viability of your network. Progent's accredited consultants are certified to support environments powered by Microsoft Windows, Linux, Apple macOS and OS X, and popular versions of UNIX. Progent can deliver world-class help for key security and restoration solutions such as AI-driven End Point Protection and Response, Managed Detection and Response, full system restore validation and testing, immutable backup, and off-site backup. Progent's wide range of services encompasses firewall expertise, email security, secure system infrastructure, and disaster recovery planning. Progent's technical support team has earned the industry's top security certifications including CISA and Information System Security Architecture Professional (ISSAP).

Progent provides remote security help on a per-minute model without minimum call duration and without additional fees for setup or after hours support. By billing by the minute and by providing world-class expertise, Progent's pricing model keeps costs under control and eliminates situations where quick fixes turn into major expenses.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a target network. Because of this, ransomware assaults are commonly launched on weekends and at night, when IT personnel are likely to be slower to recognize a breach and are less able to organize a rapid and coordinated response. The more lateral movement ransomware is able to make inside a victim's network, the more time it takes to restore basic operations and scrambled files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to help organizations to take the time-critical first phase in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineers can help you to identify and isolate breached devices and protect clean assets from being penetrated. If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Hacked: What Can We Do?
Network Security ConsultingIf your business is currently experiencing a network security emergency other than ransomware, visit Progent's Emergency Online Technical Support to see how to receive immediate help. Progent has a team of veteran cybersecurity experts who offer remote and on-premises support that includes containment, mitigation, recovery, forensics, and hardening of your cybersecurity profile to guard against future exploits.

For businesses who have prepared beforehand for a security breech, the formal incident response model promoted by GIAC is Progent's recommended method of reacting to a major security attack.

Introduction to Progent's Security Expertise
Managing computer protection plus preparation for restoring critical data and functions after a security breach demands a continual program that entails an array of technologies and processes. Progent's certified engineers can help your business at all levels in your efforts to secure your IT system, from security assessments to designing a comprehensive security strategy. Key technologies covered by Progent's security engineers include Security Planning and Prevention, Information Recovery and Security Forensics, and Managed Protection from E-mail-Based Attacks.

Designing and Implementing Protected Networks
Any organization ought to develop a thoroughly considered security plan that incorporates both preventive and reactive activity. The proactive strategy is a set of precautions that works to reduce security gaps. The reactive plan defines activities to help IT personnel to evaluate the damage resulting from an attack, remediate the damage, record the event, and revive network functions as quickly as possible. Progent can show you how to incorporate security into your company operations. Progent can install auditing utilities, define and build a safe network infrastructure, and propose processes and policies that will maximize the protection of your information system. Progent's security professionals are available to help you to set up a firewall, design secure remote connectivity to email and data, and install an effective VPN.

If you are interested in an affordable option for outsourcing your security management, Progent's Round-the-clock Monitoring Options include non-stop remote network tracking and fast response to problems.

Hybrid Cloud Solutions
Progent can help your IT team you to plan, implement, administer and repair enterprise hybrid cloud solutions that include physical and cloud resources and that comply with government security requirements. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)

Data Recovery and Security Forensics
Progent provides expertise in restoring systems and computers that have been hacked, are suspect, or have ceased to function following a security attack. Progent can help evaluate the losses caused by the attack, return your company to ordinary functions, and recover data lost as a result of the attack. Progent's security specialists can also oversee a thorough forensic evaluation by going over activity logs and utilizing a variety of advanced forensics techniques. Progent's experience with security problems reduces your downtime and permits Progent to recommend effective measures to prevent or mitigate future attacks.

Ransomware Removal and Restoration Consulting
Progent offers the help of experienced ransomware recovery consultants with the knowledge to rebuild an information system victimized by a ransomware virus such as Ryuk, WannaCry, Hermes, or MongoLock. To learn more, see ransomware cleanup and restoration consulting.

Work-from-Home (WFH) Security Consulting
At-home workers commonly use their personal devices and usually operate in a poorly secured physical space. This multiplies their susceptibility to malware attacks and requires careful configuration of corporate firewalls, AV tools, multi-factor authentication, remote monitoring, thorough end-user training, and the creation of security policies based on best practices. Progent's veteran roster of at-home workforce solutions experts can help you to design, configure and manage an effective security solution that guards critical IT resources in networks that include remote workers.

Patch Management Services
Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and affordable solution for evaluating, testing, scheduling, implementing, and documenting updates to your dynamic information network. Besides optimizing the protection and reliability of your computer network, Progent's patch management services allow your in-house IT team to focus on line-of-business projects and activities that deliver maximum business value from your information network. Read more about Progent's patch management support services.

Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered cyberthreat defense platform that includes AI software and advanced services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be loaded in a few minutes to guard endpoints against modern cyberthreats including ransomware, known and zero-day malware, trojan viruses, hacking tools, RAM exploits, script misuse, harmful macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints secured by SentinelOne technology. SentinelOne Singularity is always the initial endpoint response software activated by Progent to gain control and visibility of a client's system in the first stages of a ransomware emergency. For more information, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) expertise.

Expertise with's NodeZero Penetration Testing Platform
NodeZero from is a cutting-edge penetration test (pentest) product family that can deliver repeated, simultaneous, programmable testing of your internal and perimeter network to help you expose, prioritize, fix, and confirm cybersecurity vulnerabilities before threat actors can take advantage of them. Progent offers the support of a NodeZero Certified Operator (NCO) who can help you to use NodeZero to carry out comprehensive penetration tests of your network perimeter and your internal IT infrastructure so you can determine your present security profile. Progent's NodeZero experts can also assist you to harden your network security and can help you to plan and implement a cohesive cybersecurity strategy that simplifies management and delivers maximum cyber defense for on-premises, multi-cloud, and perimeter IT resources. To find out additional information about Progent's threat analysis solutions based on on NodeZero's pentest platform, visit Consulting Support for NodeZero's Penetration Test Products.

Stealth Penetration Security Testing Services
Stealth penetration testing is an important component of any comprehensive network security plan. Progent's security professionals can run thorough penetration checks without the awareness of your organization's internal network support staff. Unannounced penetration checking shows whether current security defense tools such as intrusion incident warnings and event history analysis are properly configured and actively monitored. Progent can implement ongoing automatic penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, compromised credentials, uninstalled patches, and ill-advised product defaults can be combined by threat actors into the multi-front attacks common to modern strains of ransomware. Learn more about Progent's Stealth Penetration Testing Services.

Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight series of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates SentinelOne's cutting edge behavior-based machine learning technology to guard endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which routinely evade traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to automate the entire threat progression including protection, infiltration detection, containment, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge technologies incorporated within a single agent managed from a single control. Progent's security and virtualization experts can help you to design and configure a ProSight ESP deployment that addresses your company's specific requirements and that helps you prove compliance with government and industry information protection standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate attention. Progent's consultants can also help your company to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

ProSight DPS: Managed Cloud Backup
Progent has worked with leading backup/restore technology vendors to create ProSight Data Protection Services (DPS), a selection of subscription-based management offerings that provide backup-as-a-service (BaaS). All ProSight DPS services automate and track your data backup processes and enable transparent backup and rapid restoration of critical files, apps, images, plus virtual machines. ProSight DPS helps you recover from data loss resulting from hardware failures, natural calamities, fire, cyber attacks like ransomware, user mistakes, malicious employees, or software glitches. Managed services in the ProSight DPS portfolio include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can assist you to identify which of these fully managed backup services are best suited for your network.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading information security companies to provide web-based management and comprehensive security for your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage. Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication managed services utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices. With 2FA, whenever you sign into a secured online account and give your password you are requested to confirm your identity on a unit that only you have and that is accessed using a different network channel. A broad selection of out-of-band devices can be utilized as this added form of ID validation such as a smartphone or watch, a hardware token, a landline phone, etc. You may register several validation devices. To learn more about Duo two-factor identity validation services, see Cisco Duo MFA two-factor authentication (2FA) services for teleworkers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hosting environment without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your network documentation, you can eliminate as much as half of time spent searching for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.

Specialized Security Services Available from Progent
Progent's certified security consultants offer unique support in vital facets of computer security including:

Vulnerability Audits and Security Compliance Assessment
Progent offers expertise with security auditing software like Microsoft Baseline Security Analyzer or LANguard for performing a set of comprehensive network tests to uncover possible security holes. Progent has extensive experience with these and similar tools and can assist your company to understand audit reports and respond appropriately. Progent's security consultants also provide web software validation and can perform expert evaluation of enterprise-wide security to determine your organization's compliance with important global security standards including FISMA, NIST, and ISO. Also, Progent can assess the effectiveness of your wireless security including in-place wireless appliances plus portable handsets. Get additional details about Progent's Vulnerability Audits and Compliance Testing.

Cisco Network Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Consulting
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can deliver in-depth technical services for Cisco's complete family of protection and Virtual Private Network solutions including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, secure high-speed and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst family switches. Read more information about Cisco Protection, Virtual Private Network and Wireless Support.

Other Firewall and Virtual Private Network Consulting Services
As well as supporting a broad range of protection technologies available from Microsoft and Cisco, Progent offers organizations of all sizes top-level consulting for security products from other major firewall and Virtual Private Network suppliers. Progent's consultants can provide:

Certified Information Security Manager Security Consulting Services
CISM Experts for Buffalo New YorkCertified Information Security Manager (CISM) identifies the fundamental competencies and worldwide benchmarks of service that information security managers are expected to master. It provides executive management the assurance that those who have earned their CISM possess the experience and knowledge to offer effective security management and engineering support. Progent can offer a CISM support professional to help your organization in vital security disciplines such as data protection governance, risk management, data protection process control, and crisis response support.

Find out more details about Progent's Certified Information Security Manager (CISM) Security Support Expertise.

CISSP Security Support Services
CISSP Premier System Security Experts for Buffalo New YorkProgent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have been awarded CISSP status through demonstrated experience, extensive study, and exhaustive examination. CISSP Certification recognizes mastery of a worldwide standard for IT security. American National Standards Institute has given the CISSP status accreditation in the area of information security under ISO/IEC 17024. Areas of expertise included within CISSP include security administration practices, security architecture and test systems, connection control systems, applications development security, operations security, physical security, encryption, telecommunications, network security, and disaster recovery planning.

Learn more details about Progent's CISSP Consulting Expertise.

CISSP-ISSAP Certified Consultants for Secure Network Infrastructure
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Buffalo New YorkProgent's ISSAP Premier cybersecurity consultants have earned ISSAP status as a result of thorough examination and substantial experience. field experience with network security architecture. ISSAP security experts have acquired in-depth knowledge of access management mechanisms and methodologies, phone system and network security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security consultants can help your business with all phases of architecture security.

Find out additional information concerning Progent's ISSAP Certified Protected System Architecture Engineering Services.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to assist your enterprise to utilize current system security engineering theory and processes in system development, review and evaluate system security designs based on cybersecurity engineering leading practices, create viable system designs that include compliant cybersecurity features for all key system functions, develop efficient design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend realistic security solutions that balance your operational goals with your organization's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor (CISA) Support Expertise
Certified Information Systems Auditor Consultants for Buffalo New YorkThe Certified Information Systems Auditor (CISA) credential is a recognized qualification that represents expertise in IS security audit and control. Certified by ANSI, the CISA credential has consultants undergo a comprehensive examination administered by the ISACA professional association. Progent offers the expertise of a CISA-Premier security audit professional trained to help businesses in the fields of information systems audit services, IT enforcement, network assets and infrastructure lifecycle, IT service delivery, protecting information assets, and disaster recovery preparedness.

Read the details concerning Progent's Certified Information Systems Auditor (CISA) Professional Expertise.

CRISC-certified Risk Management Experts
CRISC-certified Network Risk Consultants for Buffalo New YorkThe CRISC certification program was established by ISACA in 2010 to validate an IT professional's skills to plan, implement, and maintain information system controls to reduce risk. Progent can provide the expertise of a CRISC-certified engineer to assist your company to create and carry out a business continuity plan based on industry best practices identified by CRISC and geared to match your organization's risk appetite, business goals, and IT budget. Progent's risk mitigation services are complementary to the services provided by Progent's CISA-Certified security engineers for impartially auditing your IT control mechanisms and also with the services of Progent's CISM-certified consultants for designing company-wide security policies and procedures.

Learn the details concerning Progent's CRISC Risk Management Support.

GIAC (Global Information Assurance Certification) Professional Services
Security Experts with GIAC Certification for Buffalo New YorkGlobal Information Assurance Certification was founded in 1999 to certify the knowledge of information technology security experts. GIAC's goal is to make sure that a certified professional possesses the knowledge needed to deliver support in key areas of system, information, and software security. GIAC accreditations are recognized by companies and institutions throughout the world including U.S. NSA. Progent can provide the expertise of certified consultants for any of the network security services addressed under GIAC accreditation topics such as assessing perimeters, incident response, traffic analysis, web-based application security, and SIEM solutions.

Learn additional information concerning Progent's GIAC Information Assurance Services.

Depend on Progent for Computer Security Help
If your business is located in Buffalo New York and you want network security consulting expertise, telephone Progent at 800-993-9400 or visit Contact Progent.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services

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