To get immediate online help with data security problems, companies in Buffalo New York can find world-class support from Progent's security professionals. Progent's online support consultants are ready to provide fast and economical help with security issues that threaten the viability of your information system. Progent's accredited security consultants are premier to support environments powered by Windows, Linux, Apple macOS and OS X, Sun Solaris, and popular derivatives of UNIX. Progent's wide range of consulting services addresses firewall technology, email security, secure network design, and business continuity preparedness. Progent's technical support team has earned the world's top security accreditations including Certified Information Systems Auditor and Information System Security Architecture Professional.

Progent provides remote security assistance on a by-the-minute model without minimum minutes and without extra charges for sign-up or after hours support. By billing per minute and by providing world-class support, Progent's billing policy keeps expenses under control and avoids situations where simple solutions entail major bills.

We've Been Hacked: What Should We Do Now?
Cybersecurity ConsultingIf your business is currently fighting a security crisis, visit Progent's Urgent Online Technical Support to see how to receive fast help. Progent maintains a team of veteran network security experts who can provide remote and on-premises support that includes threat containment, mitigation, recovery, forensics, and hardening of your security profile to protect against future exploits.

For organizations who have planned in advance for an attack, the formal incident response model promoted by GIAC (Global Information Assurance Certification) is Progent's recommended method of responding to a serious security penetration.

Introduction to Security Services
Coordinating computer security plus preparedness for restoring vital data and systems following an attack demands an on-going effort involving a variety of tools and procedures. Progent's certified security engineers can assist your organization at any level in your efforts to protect your IT system, from security evaluation to designing a complete security plan. Key areas supported by Progent's security consultants include Planning and Implementation, Information Restoration and Security Failure Analysis, and Outsourced Protection from E-mail-Based Threats.

Planning and Implementing Protected Environments
Any organization ought to develop a thoroughly considered security strategy that incorporates both preventive and responsive steps. The proactive strategy is a set of steps that works to reduce vulnerabilities. The post-attack plan specifies procedures to assist security personnel to assess the damage resulting from a breach, remediate the damage, record the event, and restore business activity as soon as feasible. Progent can advise you how to design security into your company processes. Progent can configure scanning utilities, define and implement a secure IT infrastructure, and recommend procedures and policies that will enhance the protection of your network. Progent's security professionals are ready to help you to configure a firewall, deploy secure remote connectivity to email and information, and configure an effective VPN.

If your company is looking for an economical option for outsourcing your network security management, Progent's 24x7 Network Support Packages feature continual online system monitoring and quick response to problems.

Hybrid Cloud Solutions
Progent can help your IT team you to plan, implement, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud infrastructure and that comply with government and industry data security requirements. (Find out about Progent's Microsoft 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)

System Restoration and Failure Analysis
Progent offers skill in recovering networks and computers that have been compromised, are in question, or have failed because of a security penetration. Progent can help assess the losses caused by the assault, restore normal functions, and retrieve information compromised owing to the event. Progent's certified specialists can also oversee a thorough forensic evaluation by examining activity logs and using other proven forensics tools. Progent's experience with security issues reduces your downtime and allows Progent to propose effective strategies to prevent or contain new attacks.

Ransomware Removal and Restoration Expertise
Progent offers the help of experienced ransomware recovery experts with the skills to reconstruct an information system that has suffered an attack by a ransomware virus such as Ryuk, Dharma, NotPetya, or Locky. For more information, visit ransomware removal and recovery consulting.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a network. For this reason, ransomware assaults are typically unleashed on weekends and late at night, when IT personnel may take longer to become aware of a penetration and are less able to organize a rapid and forceful response. The more lateral movement ransomware is able to make inside a target's system, the longer it takes to recover basic IT services and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to help organizations to complete the time-critical first phase in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can help you to identify and isolate breached servers and endpoints and guard clean resources from being penetrated. If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Work-from-Home (WFH) Cybersecurity Expertise
At-home staff members commonly utilize their own devices and usually work in a poorly secured physical area. This multiplies their vulnerability to cyber attacks and requires careful configuration of firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, extensive user education, and the development of security policies built on leading practices. Progent's seasoned team of Work-from-home support consultants can assist you to plan, deploy and maintain a compliant cybersecurity solution that protects critical IT resources in environments that incorporate an at-home workforce.

Software/Firmware Update Management Services
Progent's managed services for patch management provide businesses of any size a versatile and affordable alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your dynamic IT system. In addition to maximizing the protection and reliability of your IT network, Progent's patch management services allow your in-house IT staff to concentrate on more strategic initiatives and activities that derive the highest business value from your information network. Find out more about Progent's software/firmware update management services.

Progent's Low-Cost Managed Services for Information Security
Progent's value-priced ProSight portfolio of managed services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior machine learning tools to guard endpoints and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily get by legacy signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to address the complete malware attack lifecycle including filtering, identification, containment, remediation, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection services deliver economical multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alerts, device control, and web filtering through leading-edge tools packaged within a single agent accessible from a single console. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP environment that addresses your organization's unique needs and that helps you prove compliance with legal and industry information security standards. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent can also assist your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Backup
Progent has partnered with advanced backup product vendors to create ProSight Data Protection Services, a selection of subscription-based management offerings that provide backup-as-a-service (BaaS). All ProSight DPS products automate and monitor your backup operations and enable non-disruptive backup and fast restoration of critical files, applications, system images, and VMs. ProSight DPS helps you avoid data loss caused by hardware failures, natural calamities, fire, malware like ransomware, user mistakes, ill-intentioned employees, or application glitches. Managed backup services in the ProSight Data Protection family include ProSight DPS Altaro VM Backup, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to identify which of these fully managed backup services are best suited for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading information security vendors to provide centralized control and world-class security for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to external attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway device adds a further layer of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter. For more details, see ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication managed services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo enables one-tap identity verification on Apple iOS, Google Android, and other personal devices. With 2FA, when you log into a secured application and give your password you are requested to confirm your identity via a unit that only you have and that uses a separate network channel. A wide range of devices can be used as this second form of authentication such as an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You can register multiple verification devices. For more information about Duo two-factor identity validation services, visit Duo MFA two-factor authentication services for at-home workers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hosting environment without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can save up to 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.

Special Security Expertise Available from Progent
Progent's seasoned engineers offer world-class consulting support in key facets of computer security such as:

Information Risk Evaluation and Compliance Testing
Progent provides experience with information risk evaluation tools like Microsoft Baseline Security Analyzer and LANguard for conducting a set of comprehensive system tests to identify possible security gaps. Progent has extensive skills with testing tools and can help your company to understand audit results and react efficiently. Progent's security consultants also offer web software testing and can conduct expert assessments of corporate-wide security to assess your company's compliance with important worldwide security standards including HIPAA, PCI, and ISO 17799. In addition, Progent can assess the strength of your wireless protection covering stationary wireless appliances plus mobile handsets. Learn additional details concerning Progent's Security Vulnerability Audits and Security Compliance Testing.

Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide world-class technical services for Cisco's complete range of protection and Virtual Private Network (VPN) solutions including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, protected broadband and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Get additional details concerning Cisco Protection, Virtual Private Network and Wireless Consulting.

Additional Firewall and VPN Technologies
As well as supporting a broad array of protection solutions available from Microsoft and Cisco, Progent can provide organizations of any size top-level support for solutions from other popular firewall and Virtual Private Network (VPN) vendors. Progent's consultants can provide:

Unannounced Penetration Testing Consulting
Unannounced penetration testing is a vital method for allowing organizations to determine how exposed their IT systems are to real-world attacks by showing how well corporate protection processes and technologies hold up against planned but unannounced penetration efforts launched by veteran security engineers utilizing the latest intrusion techniques. Read more details concerning Progent's Penetration Testing Services.

Certified Information Security Manager Security Support Expertise
Certified Information Security Manager (CISM) Experts for Buffalo New YorkCertified Information Security Manager identifies the basic competencies and international benchmarks of performance that information security managers are expected to master. CISM provides business management the confidence that consultants who have earned their certification have the background and knowledge to provide efficient security management and consulting services. Progent can offer a CISM consultant to help your enterprise in vital security disciplines such as data security governance, risk assessment, data protection program management, and crisis handling management.

Learn additional details about Progent's Certified Information Security Manager (CISM) Security Consulting Assistance.

Certified Information Systems Security Professionals (CISSP) Security Consulting Services
CISSP Premier Network Security Professionals for Buffalo New YorkProgent's CISSP consultants are cybersecurity engineers who have earned CISSP status as a result of verified professional work, rigorous study, and exhaustive testing. CISSP qualification recognizes mastery of an international standard for IT security. ANSI has granted the CISSP status accreditation in the field of IT security under ISO/IEC 17024. Areas of expertise covered under CISSP include security management practices, security design and models, connection permission methodology, applications development security, operations security, physical security, cryptography, communications, network security, and business continuity planning.

Learn more information about Progent's CISSP Support Expertise.

CISSP-ISSAP Certified Consultants for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals (ISSAP) for Buffalo New YorkProgent's ISSAP Premier security consultants are specialists who have earned ISSAP status as a result of thorough examination and significant experience. field experience with information security design. ISSAP consultants have acquired comprehensive knowledge of access control mechanisms and techniques, phone system and network infrastructure security, cryptography, requirements analysis, BCP and DRP, and physical security integration. Progent's ISSAP-certified security consultants can help your business with all phases of secure network architecture.

Get additional information about Progent's ISSAP Certified Protected IT Architecture Consulting Support.

CISSP-ISSEP Certified Cybersecurity Engineering Experts
CISSP-ISSEP certified Cybersecurity ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity expert to assist your enterprise to follow current system security engineering principles and techniques in system development, evaluate system security designs based on security engineering best practices, create viable system designs that include compliant security features for all critical system functions, develop effective configuration strategies to provide operational security, perform comprehensive risk analysis, and recommend realistic security solutions that balance your operational goals with your company's risk tolerance.

Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor (CISA) Professional Expertise
Certified Information Systems Auditor (CISA) Engineers for Buffalo New YorkThe CISA credential is an important achievement that indicates mastery in information system security audit and control. Accredited by ANSI, the CISA credential has candidates pass an exhaustive test overseen by the ISACA professional group. Progent can provide the expertise of a CISA-Premier security engineer able to help companies in the fields of IS audit services, information technology governance, network assets and architecture lifecycle, IT service delivery, protecting data assets, and disaster recovery planning.

Learn more details about Progent's Certified Information Systems Auditor (CISA) Professional Expertise.

CRISC-certified IT Risk Mitigation Specialists
CRISC-certified Risk Engineers for Buffalo New YorkThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to validate an IT professional's ability to plan, deploy, and support information system controls to mitigate risk. Progent offers the expertise of a CRISC-certified consultant to assist you to create and execute a business continuity plan that follows leading practices promoted by CRISC and crafted to align with your company's risk tolerance, business objectives, and IT budget. Progent's risk mitigation expertise is a good fit the services provided by Progent's CISA-Certified security engineers for objectively evaluating your IS control mechanisms and with the services of Progent's CISM-certified consultants for implementing security policies.

Find out additional information concerning Progent's CRISC-certified Risk Mitigation Consulting.

GIAC (Global Information Assurance Certification) Professional Services
Security Engineers with GIAC (Global Information Assurance Certification) for Buffalo New YorkGlobal Information Assurance Certification was established in 1999 to validate the knowledge of computer security professionals. GIAC's mission is to ensure that a certified professional has the skills needed to deliver support in critical areas of system, data, and application security. GIAC accreditations are acknowledged by companies and institutions all over the world including United States NSA. Progent offers the help of GIAC certified professionals for any of the security capabilities covered under GIAC certification topics including assessing IT infrastructure, security incident handling, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.

Learn additional details concerning Progent's GIAC Information Assurance Services.

Get in Touch with Progent for Computer Security Help
If your business is situated in Buffalo New York and you need cybersecurity expertise, call Progent at 800-993-9400 or visit Contact Progent.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services

An index of content::

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    Progent's Microsoft-certified consultants can help you plan, document, implement, administer, and troubleshoot a network-wide migration to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit infrastructure to make sure it supports all of the important 32-bit applications that you intend to keep plus the latest 64-bit editions of software you wish to install.

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    Progent can provide a wide array of economical remote and on-premises support services to help you to install, manage, and troubleshoot workstations and mobile devices based on Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.

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    Cisco's Catalyst wireless controllers simplify the administration of Wi-Fi networks by unifying the configuration and management of wireless access points, tuning wireless throughput by limiting the effect of radio frequency congestion, enhancing wireless availability with fast failover, and strengthening data security by identifying cyber threats and analyzing network traffic according to user class and location. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's latest wireless controller solutions.

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    Progent makes use of the Flexential Tampa colocation center mainly to provide private cloud hosting services. Progent has a team of network experts based in the Tampa area, and Progent also offers online support from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware professionals, and senior DRBC preparedness consultants. Progent can also assist you to plan and carry out a migration to the Flexential data center with services such as designing solution architecture, recommending hardware components, system setup and validation, troubleshooting, setting up remote management, and educating your network support team.

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    Progent's Check Point Software experts can help you choose and deploy Check Point Firewall and VPN utilities and appliances powered by Check Point's technology to provide an affordable and effective security solution for your information network. Progent can also show you how to integrate other Check Point products including Check Point ZoneAlarm and Check Point UTM-1 firewalls with security products from other vendors and offer a single stop for continuing technical support, maintenance, training, and consulting services.

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    For businesses that have a combination of Apple Mac and Windows desktops, there are two popular solutions for running Microsoft Windows-only software on an Apple Mac: an external connection to a physical Windows PC or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach a Mac to a networked Microsoft Windows-based PC to run Windows programs and access network resources. Virtual PC for Apple Mac simulates Windows on an Apple Mac computer so you are able to use Microsoft Windows applications directly. Progent's Mac technology consultants can assist you to maintain these solutions for running Microsoft Windows applications on your Macs and can in addition help your company to evaluate and install other products for Windows PC emulation.

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