Buffalo Ransomware Prevention and Cleanup Consulting

Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Engineer
Ransomware requires time to work its way across a target network. For this reason, ransomware assaults are commonly unleashed on weekends and at night, when IT staff may take longer to become aware of a break-in and are least able to organize a quick and forceful response. The more lateral progress ransomware is able to make inside a victim's network, the longer it takes to recover core operations and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to guide organizations to complete the time-critical first step in responding to a ransomware assault by stopping the bleeding. Progent's remote ransomware engineers can assist businesses in the Buffalo area to identify and isolate infected devices and guard undamaged resources from being penetrated.

If your system has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Buffalo
Current strains of ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online data and infiltrate any available system restores. Data synchronized to the cloud can also be corrupted. For a vulnerable network, this can make system recovery almost impossible and basically throws the IT system back to square one. So-called Threat Actors (TAs), the hackers behind a ransomware assault, demand a settlement fee for the decryption tools needed to unlock encrypted data. Ransomware assaults also try to steal (or "exfiltrate") information and hackers demand an additional ransom for not publishing this information on the dark web. Even if you are able to restore your network to a tolerable date in time, exfiltration can pose a major problem depending on the nature of the downloaded data.

The recovery process subsequent to ransomware attack involves a number of crucial phases, the majority of which can be performed in parallel if the recovery workgroup has a sufficient number of members with the required skill sets.

• Quarantine: This time-critical initial response requires arresting the lateral spread of the attack within your network. The more time a ransomware attack is allowed to go unrestricted, the longer and more expensive the recovery effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware response engineers. Containment processes include cutting off infected endpoint devices from the rest of network to restrict the spread, documenting the environment, and securing entry points.
• System continuity: This covers restoring the network to a minimal acceptable degree of functionality with the shortest possible downtime. This process is typically the top priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their company. This project also demands the widest range of IT skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and mobile phones, databases, productivity and line-of-business applications, network architecture, and secure remote access management. Progent's ransomware recovery experts use state-of-the-art workgroup tools to organize the complex restoration process. Progent understands the urgency of working rapidly, tirelessly, and in unison with a client's management and network support staff to prioritize activity and to get critical resources on line again as fast as feasible.
• Data restoration: The effort necessary to restore files impacted by a ransomware attack depends on the condition of the systems, the number of files that are encrypted, and which recovery techniques are required. Ransomware assaults can take down critical databases which, if not gracefully closed, might have to be reconstructed from the beginning. This can include DNS and AD databases. Microsoft Exchange and SQL Server rely on Active Directory, and many ERP and other mission-critical platforms are powered by SQL Server. Some detective work could be needed to locate undamaged data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on staff desktop computers and laptops that were not connected at the time of the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators.
• Setting up advanced AV/ransomware protection: Progent's ProSight ASM uses SentinelOne's machine learning technology to give small and medium-sized companies the benefits of the identical anti-virus technology implemented by some of the world's biggest corporations such as Walmart, Visa, and NASDAQ. By delivering real-time malware filtering, identification, mitigation, repair and forensics in a single integrated platform, Progent's ProSight ASM lowers total cost of ownership, streamlines management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This requires working closely with the victim and the cyber insurance provider, if any. Services consist of establishing the kind of ransomware used in the assault; identifying and making contact with the hacker persona; testing decryption tool; budgeting a settlement with the ransomware victim and the insurance carrier; establishing a settlement and timeline with the TA; confirming compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the hacker; acquiring, learning, and using the decryption utility; troubleshooting failed files; creating a clean environment; mapping and reconnecting drives to reflect precisely their pre-encryption condition; and restoring physical and virtual devices and software services.
• Forensics: This process involves uncovering the ransomware assault's storyline across the targeted network from start to finish. This history of how a ransomware assault progressed through the network assists your IT staff to evaluate the impact and brings to light gaps in security policies or work habits that should be corrected to avoid later break-ins. Forensics entails the review of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to look for anomalies. Forensic analysis is usually given a top priority by the cyber insurance carrier. Since forensic analysis can be time consuming, it is essential that other important activities such as operational resumption are pursued in parallel. Progent maintains an extensive team of information technology and security professionals with the knowledge and experience needed to carry out the work of containment, business continuity, and data recovery without disrupting forensics.

Contact Progent for Ransomware System Restoration Consulting in Buffalo
For ransomware recovery services in the Buffalo metro area, phone Progent at 800-462-8800 or visit Contact Progent.