Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware needs time to steal its way across a network. For this reason, ransomware attacks are typically launched on weekends and at night, when IT staff may be slower to recognize a break-in and are less able to mount a rapid and coordinated defense. The more lateral movement ransomware is able to make inside a victim's system, the more time it takes to restore basic IT services and damaged files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to guide organizations to complete the urgent first phase in mitigating a ransomware attack by stopping the bleeding. Progent's remote ransomware experts can help organizations in the Buffalo area to locate and isolate infected devices and protect clean resources from being compromised.
If your network has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Buffalo
Modern variants of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and infiltrate any available system restores and backups. Files synched to the cloud can also be corrupted. For a poorly defended environment, this can make automated restoration almost impossible and basically knocks the datacenter back to square one. Threat Actors (TAs), the hackers behind a ransomware assault, demand a ransom fee for the decryptors needed to recover scrambled data. Ransomware assaults also attempt to steal (or "exfiltrate") information and hackers demand an additional ransom in exchange for not publishing this information on the dark web. Even if you are able to rollback your system to an acceptable point in time, exfiltration can pose a big problem according to the nature of the stolen information.
The recovery process after a ransomware incursion has a number of crucial stages, most of which can be performed in parallel if the response workgroup has a sufficient number of members with the required skill sets.
- Quarantine: This time-critical first response requires arresting the sideways progress of ransomware within your network. The longer a ransomware attack is allowed to go unchecked, the longer and more costly the restoration effort. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery engineers. Containment processes consist of isolating affected endpoints from the rest of network to minimize the spread, documenting the IT system, and securing entry points.
- System continuity: This covers bringing back the network to a basic useful degree of capability with the shortest possible downtime. This effort is usually the highest priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their company. This project also demands the widest range of IT skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, office and mission-critical applications, network architecture, and secure remote access management. Progent's recovery team uses state-of-the-art workgroup tools to coordinate the complicated restoration effort. Progent understands the urgency of working quickly, continuously, and in concert with a client's management and network support group to prioritize activity and to get vital services back online as fast as possible.
- Data recovery: The work necessary to restore data impacted by a ransomware attack varies according to the state of the network, the number of files that are encrypted, and which recovery techniques are required. Ransomware attacks can take down key databases which, if not properly closed, may need to be reconstructed from scratch. This can include DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server depend on Active Directory, and many manufacturing and other business-critical applications are powered by SQL Server. Some detective work may be required to find undamaged data. For instance, undamaged Outlook Email Offline Folder Files may have survived on employees' desktop computers and laptops that were not connected during the attack. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including root users.
- Deploying modern antivirus/ransomware defense: Progent's ProSight ASM utilizes SentinelOne's machine learning technology to offer small and medium-sized businesses the advantages of the identical AV tools implemented by many of the world's biggest corporations including Walmart, Citi, and NASDAQ. By delivering in-line malware filtering, identification, containment, recovery and analysis in a single integrated platform, Progent's Active Security Monitoring reduces TCO, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the hacker Progent has experience negotiating settlements with threat actors. This calls for working closely with the ransomware victim and the insurance provider, if there is one. Activities consist of determining the kind of ransomware involved in the attack; identifying and making contact with the hacker persona; verifying decryption tool; deciding on a settlement with the victim and the insurance carrier; negotiating a settlement amount and schedule with the TA; confirming compliance with anti-money laundering regulations; overseeing the crypto-currency payment to the hacker; acquiring, learning, and using the decryption tool; debugging failed files; creating a pristine environment; remapping and connecting drives to match precisely their pre-attack condition; and reprovisioning machines and services.
- Forensics: This process is aimed at uncovering the ransomware assault's progress across the network from start to finish. This audit trail of how a ransomware assault travelled through the network helps you to evaluate the damage and highlights gaps in security policies or processes that should be rectified to prevent future breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to check for anomalies. Forensics is typically given a high priority by the cyber insurance provider. Since forensics can take time, it is vital that other key activities like operational continuity are executed concurrently. Progent has a large team of information technology and data security professionals with the knowledge and experience required to carry out activities for containment, business resumption, and data recovery without interfering with forensics.
Progent's Background
Progent has delivered remote and on-premises network services throughout the U.S. for more than 20 years and has earned Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes professionals who have earned advanced certifications in foundation technology platforms such as Cisco networking, VMware virtualization, and popular Linux distros. Progent's data security experts have earned internationally recognized certifications including CISA, CISSP-ISSAP, GIAC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial management and ERP applications. This broad array of expertise allows Progent to salvage and consolidate the undamaged parts of your IT environment following a ransomware assault and reconstruct them quickly into an operational system. Progent has worked with leading insurance providers including Chubb to assist organizations clean up after ransomware attacks.
Contact Progent for Ransomware Recovery Consulting in Buffalo
For ransomware system restoration consulting services in the Buffalo area, call Progent at 800-462-8800 or visit Contact Progent.