UNIX, Linux, Solaris, and Apple Mac OS X Phone-based Support for
Buffalo Small Office Networks
For small and midsize businesses in Buffalo New York, Progent offers support for computer systems powered by UNIX or Linux or for environments that include a combination of UNIX-family systems and Microsoft Windows technology. Progent has provided online troubleshooting to companies in every state in the United States. (Refer to Progent's client testimonials). In addition, Progent can furnish the consultation Cisco CCIE-certified network specialists for challenging infrastructure problems, as well as the assistance of CISA and CISM-accredited security consultants to help with high-level security design and business continuity planning.
Progent's online technical support services offer excellent leverage because they are equipped with the practical experience and the sophisticated tools to solve the majority of network issues rapidly. This reduces direct costs because solutions accumulate fewer chargeable minutes. Online support also avoids the expense of dispatching a consultant to your site. Your organization saves even more with incidental costs by reducing or eliminating network downtime and associated costs stemming from business disruption, disgruntled customers and vendors, unproductive employees, and distracted management.
Progent's billing policy for online help is structured to get the most out of your IT service dollar. Progent bills per minute for phone assistance, so you pay just for the services that you receive. In contrast to typical remote service organizations, Progent imposes no service activation surcharge or minimum job duration. Progent's per-minute billing unit and simple model for pricing do away with scenarios where fast solutions manage to end up as major bills. Progent's skill at dealing with problems efficiently translates into your business conserving money.
Progent's Remote Support Technologies
Through years of experience, Progent has refined a set of customized tools and field-proven methodologies that allow the highest level of effectiveness for remote help and troubleshooting for small company IT networks. Progent provides protected Virtual Private Network support for gateways from multiple popular sources including Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Secure VPN technology enables the engineers of Progent's Technical Response Center to interface to your company's computer system remotely without compromising corporate security.
Progent's proprietary service reporting application stores detailed documentation of all service that Progent's customers have been provided. Progent's staff service personnel have the benefit of the specifics of assistance provided to each Progent customer by any Progent consultant. This database of trouble tickets and solutions is stored as an easily searchable proprietary knowledge base that allows Progent's online support experts to communicate their knowledge with the whole team to make sure that the value of Progent's support improves daily. Progent's high-level accreditations and working relationships with important vendors such as Cisco and Microsoft make available other extensive technical knowledge bases and permit fast response from manufacturers' internal support staff with the result that Progent's online service specialists are able to determine the most efficient solutions promptly.
Start Receiving Online UNIX, Linux, Sun Solaris, or macOS and OS X Computer Support from Progent
To get started with Progent's phone support in Buffalo New York or to learn more about Progent's online support programs, call Progent at
Online Network Support Services Offered Progent
Progent's remote network support engineers possess advanced credentials in a comprehensive array of technologies. This broad scope of capability enables Progent's engineers to resolve almost any problem that may crop up in a small business information system. Certificates awarded to Progent support experts in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent service experts include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To provide assistance to companies with multi-OS networks, Progent also offers the services of consultants with advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity specialists, and CISSP-ISSAP engineers.
Remote support provided by Progent to companies in Buffalo include:
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UNIX, Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote consulting services cover a wide array of information technology such as system infrastructure, email solutions, system and process security, UNIX and Windows coexistence, virtual server products for server hardware consolidation and simplified management, and migration from legacy applications to current Microsoft Windows or Linux-powered solutions. Progent's team-oriented methodology for solving network issues promotes fast escalation, when required, to consultants with task-relevant experience to tackle complex situations. This accelerates repair of critical problems, minimizes network downtime, and cuts service costs.Progent's UNIX/Linux support engineers can provide urgent remote help for resolving problems within UNIX, Linux, or Solaris networks powered by leading versions of UNIX such as:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO
- Silicon Graphics IRIX
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware Linux
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Talk to a Cisco Certified Internetwork Expert for High-level Network Problem Solving
The Cisco Certified Internetwork Expert (CCIE) certification is the top accreditation for network infrastructure engineers, and indicates an individual's network technology skills at the expert level. Cisco CCIEs can deal with even the most difficult issues occurring in network design, installation, maintenance, protection, and troubleshooting. CCIEs can cooperate closely with Cisco's internal product support engineers in isolating problems with Cisco IOS Software network management utilities and coming up with alternate approaches or identifying program patches. CCIEs provide excellent value since their depth of experience enables them to fix even the most difficult problems rapidly. In common instances, less qualified service providers can struggle for many hours or days with the same tasks that a Cisco CCIE can fix in minutes.
Few service firms make CCIEs accessible to support small and medium sized companies. Progent offers fast phone access to a CCIE so your company can get timely help for complex network problems that are impacting worker productivity but are outside the experience of your ordinary IT maintenance personnel. Progent's CCIE support experts can tie into your network using sophisticated on-line support technology to perform fast, secure, and economical analysis and remediation.
Progent's Cisco-qualified CCIEs offer consulting for the complete line of Cisco's popular family of infrastructure devices such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Modules, protected broadband and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, wired and wireless Voice phones and systems, Catalyst switches, as well as Virtual Private Network solutions.
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Authorized Microsoft Windows Support
Progent's Microsoft-certified remote support experts can provide computer system problem solving and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your organization the assistance of consulting professionals who can assist you with a wide range of platform support including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 installation,
MS Exchange Server 2019 integration,
Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 consulting,
Microsoft Exchange Server 2010 management,
SharePoint 2016 migration consulting services,
SharePoint 2019 design and configuration, Microsoft Teams integration, Skype for Business migration support, Microsoft Lync Server 2013 management and Office Communications Server upgrade, Forefront Threat Management Gateway administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and development, and SQL Server 2014 consulting,
Systems Center Operations Manager network monitoring,
Project Server and Server Online training,
SBS Server consulting, and
Windows Essentials migration and cloud integration.
Progent also offers a full range of online PC desktop support and troubleshooting services including Windows 7 migration support, preparing for to 64-bit desktop software, configuring Microsoft Office 2010, and automating desktop configuration.
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CISM and CISSP Certified System Security Experts
Progent's certified CISSP and ISSAP security engineers offer a variety of security solutions to strengthen the immunity of your UNIX/Linux, Solaris, Mac or Microsoft Windows network against assaults or assist your company to recover quickly following a damaging penetration. Security solutions offered by Progent include: comprehensive security analysis using utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds tools and Nikto; rapid cleanup after malicious attacks; installing firewalls; designing safe techniques for remote and mobile connectivity; defending your email system from viruses, spam and directory harvest attacks; and setting up 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide expert remote consulting services to help businesses of all sizes integrate their information networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid topologies that utilize on-premises IT assets along with public clouds. To assist you to integrate public clouds with networks, Progent can provide a variety of public cloud integration services such as Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure hybrid cloud solutions, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud integration consulting. Progent has over 20 years of background delivering advanced consulting support online, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
Progent offers the services of world-class remote consulting professionals for special projects that small businesses often request. Progent's charges for ongoing consulting tasks are determined based on the level of expertise of the engineers assigned. Progent's background in these special areas of information technology enables clients to execute major initiatives economically and on schedule. Progent's special online consulting solutions include:
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Call Center Services
Progent's Help Desk programs for small organizations with environments that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Help Desk support services, and Call Center consulting. Progent's Standard Call Center services are well suited for small organizations who don't have the money or time to assemble and manage an internal Help Desk Call Center but who need quick communication with an effective Help Desk with professional telephone support as well as the technical depth to escalate the most challenging trouble tickets to high-level engineers.Progent's Help Desk Co-management services make it possible for your business to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of certified desktop support technicians and matter experts (SMEs). Progent's shared Help Desk service is an advanced support solution based on the top PSA tool for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Progent's Call Center consulting support can aid you in creating an efficient new Call Center or revamping your existing organization, evaluating or enhancing Help Desk Call Center software to meet the special requirements of your business, or providing temporary phone support staff to work with your in-house Help Desk group during demanding situations such as software transitions, mass upgrades, or rolling out brand new applications.
Progent's Call Center staff of veteran network consultants provides your clients in Buffalo New York rapid assistance from a reliable support resource with extensive experience providing telephone-based support and online repair service for networks that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to earn the Help Desk recognition as a solid contributor to company performance, and Progent's aim is to fix and not just document technical problems.
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Applications Services: Training, Customization, and Troubleshooting
Progent's Applications Consulting Team provides online and in-depth consulting expertise and training in key business application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also offers consulting, programming, and training for popular Microsoft business applications such as CRM, Microsoft Office Project, Office Word, and Microsoft Office Excel. For more information concerning Progent's expertise, programming, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.Progent's Mac professionals can support the imaginative facets of Macintosh systems by delivering phone-based help services and training in graphics, sound, and video. Progent's consultants offer help in a variety of Apple Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also assist you with special projects like capturing or digitizing audio/video or integrating an audio/video post production lab.
Remote Network Monitoring Services
Progent can provide businesses in Buffalo New York remote computer system monitoring services based on Microsoft System Center Operations Manager network monitoring and reporting, enhanced by Progent to fit your environment so your IT support is proactive rather than reactive. By anticipating possible problems before they evolve into crashes, proactive monitoring can avoid disruptive and costly service breakdowns. Progent can also deploy network monitoring tools such as Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X environments, Windows environments, or networks that incorporate a mix of operating systems.
To contact Progent about emergency remote support with UNIX, Linux, Solaris, or Apple macOS and OS X networks, go to Progent's Emergency Phone-Based Help, call
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
An index of content::
ASA 5500 Online Consulting
Urgent Cisco Firewall Upgrade Remote Consulting
Progent's Cisco CCIE-certified network infrastructure consultants can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
MCSE Expert Certified SCVMM 2012 Hyper-V Clusters Network Consultants
VMM Self-Service Portal IT Services
Progent's Microsoft-certified consultants can assist organizations of any size to follow leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; plan, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can assist your company to migrate from an older version of SCVMM or from another management system, and Progent can show you how you to enhance and repair your current SCVMM 2012 ecosystem so you realize maximum business value.
Windows Server 2022 Hybrid Configuration Support
Windows Server 2022 upgrade Support and Setup
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
Exchange 2016 Migration Planning Support and Help
Exchange Server 2016 Upgrade Technology Consulting
Progent can assist your business in any and all phases of your migration to Microsoft Exchange 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, databases and logs; setting up HLB for high-availability CAS services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Urgent Windows 2012 R2 Support Services
Specialists Windows Server 2012R2 Active Directory
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, tune your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT management team, create an enterprise-wide security plan, automate network management, assist with application development, and generate and test a disaster recovery/business continuity plan.
Exchange Server 2000 IT Services
Exchange Server 2000 Information Technology Consulting
Progent is among the most experienced IT consulting firms for designing email solutions based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies receive all the benefits of Exchange Server 2000 under typical situations such as upgrading from Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 support.
Expert Microsoft Certified Desktop Technology Consultants
Desktop Computer Network Consulting
Progent can deliver a variety of low-cost online and on-premises support services to help you to deploy, manage, and debug workstations and handhelds powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Anti-Spam Consultant
Anti-Spam Support
E-Mail Guard is a complete solution for blocking spam and viruses. E-Mail Guard handles the protection and administration of corporate email by providing constantly improved spam and virus blocking, policy management, content filtering, and protection against email-based DHA and DDoS attacks. E-Mail Guard also includes monitoring, management and analysis tools as well as outgoing email filtering to let you fix your e-mail system and specify and regulate company email policy.
ProSight Endpoint Security Support
Virus Recovery Integration Services
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis tools from SentinelOne to defend endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely evade legacy signature-based AV tools. ProSight ASM safeguards local and cloud resources and provides a single platform to manage the complete threat lifecycle including filtering, identification, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks.
Online Help Microsoft SQL Server 2008
24x7 SQL Server 2008 Technical Support
Progent's Microsoft-Certified SQL engineers can provide an array of services to assist small businesses to plan, configure, administer, and troubleshoot Microsoft SQL 2008 solutions so that they realize the optimum business advantage from this state-of-the-art RDBM platform. In addition, Progent offers expertise for network architecture, enterprise-wide security, and application development to increase the strategic benefit of your computer network.
Automatic Failover Engineer
Top Automatic Failover Engineer
Progent's high availability inter-site connectivity and fault tolerant system infrastructure engineers can help small companies achieve non-stop Interoffice connectivity through fully redundant system architectures with automatic failover. Progent's CCIE engineers can design and implement ultra-reliable Inter-office networks based on fault tolerant EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over offers affordable 24x7 interoffice networking.
Microsoft Live Communications Server Specialists
Microsoft Live Communications Server Engineers
Microsoft Communications Server provides Instant Messaging and presence as part of an extensible, world-class solution featuring advanced protection, seamless compatibility with popular Microsoft software, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and elevated business efficiencies, increased individual productivity, and better IP security with this simple-to-administer, highly available IM platform. Successful implementations of Office Communications Server require extensive planning and thought prior to roll out. Progent's Microsoft-certified consultants can deliver the expertise necessary to realize all the advantages of Microsoft Office Communications Server throughout your entire corporation.
Duo Two-factor Authentication (2FA) Specialists
Top Duo Identity Authentication Computer Consultants
Progent's Duo service plans incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Google Android, and other personal devices.
Support Services Windows 11 Snap Assist
Windows 11 Snap Assist Remote Consulting
Progent's Microsoft-certified Windows 11 experts can provide a range of services for Windows 11 including cloud and hybrid integration, mobile device management and synchronization, at-home workforce access, data and identity security, automated deployment, and Help Desk support.
Microsoft 365 Project Pro Development Companies
Development Company Project Reports
Progent's Microsoft consultants can provide in-depth support in implementing, operating and debugging all versions of Project, Microsoft Project Server, and Project Online and can provide a broad variety of cost-effective online support services based on proven best practices to help businesses of any size to get all the benefits of this powerful platform. Services offered by Progent include system design, software configuration and upgrades, setting up safe file and status sharing among local and offsite users, network optimization, and customized online training.
Oracle database administration Consultants
Oracle 11g Upgrade Consulting
Progent offers fast and affordable remote access to an authorized Oracle database administration consultant or an Oracle application programmer. Progent offers advanced DBA services for all versions of Oracle including 10g and 11g and can also assist you to design, build, enhance, or fix Oracle database applications based on SQL and PL/SQL. Progent also offers consulting for Data Guard and Streams replication technologies and Oracle Recovery Manager.
Microsoft Expert Penetration Testing Security Team
Stealth Penetration Testing Information systems Security Outsourcing
Stealth penetration testing is an important part of any comprehensive IT system security plan. Progent's security professionals can perform thorough intrusion checks without the awareness of your organization's in-house network support resources. Stealth penetration testing uncovers whether current security monitoring tools such as intrusion detection warnings and event log analysis are properly set up and consistently observed.
VPN On-site Support
Computer Consultant Cisco VPN
Cisco's network security and remote connection products for small organizations provide a comprehensive range of easy-to-administer security products to help protect your wired and wireless information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional staff of consultants includes experienced engineers with Cisco's CCIE and Cisco Certified Network Professional qualifications who are able to assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that fit most closely with your business objectives.
SharePoint 2019 Hybrid Search On-site Support
SharePoint Online Professionals
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and on-premises expertise, application development, and troubleshooting services for organizations of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist customers plan and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud resources into a seamless information management solution.
Symantec Intrusion Detection
Emergency Virus Protection Compliance Auditor
For smaller businesses, computer security and compliance can be excessively complicated to stay ahead of but too dangerous to overlook. The largest largest enterprises have been hacked, and the top cloud service providers have on occasion been taken down. It seems as though there's no place to run. Progent makes it affordable for smaller businesses to carry out vital security projects successfully by providing the benefit of billed time to the closest minute with no minimum charge for remote support. This means you can have the help of a world-class computer consultant to provide just the help you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any level of network security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a complete security strategy.
Support and Setup Cisco VPN
Cisco RADIUS Security Online Consulting
Cisco's network security and offsite access technology for small organizations represent a comprehensive range of easy-to-administer security solutions to help protect your local and remote information system. Cisco's VPN product family includes routers, firewalls, intrusion detection systems and VPN concentrators. Progent's expert staff of consultants includes field-proven engineers with Cisco CCIE and Cisco Certified Network Professional certifications who can assist your business to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that fit most closely with your company objectives.
Meraki 802.11ac AP Migration Professionals
Meraki MR62 Access Point Technology Consulting
Progent's Meraki wireless access point consultants provide remote and on-premises support services to assist businesses of all sizes to plan, install, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to set up and support Cisco's Meraki-based Wi-Fi infrastructure for sites that range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology such as Catalyst and Nexus switches, ASR routers and ASA firewalls to create a seamless ecosystem that provides identical access, performance, security, ease of management and availability for wired and wireless clients regardless of their mobility or device.
ransomware cryptoworm recovery Professional
Technology Professional Egregor ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
24-Hour Small Business Small Business IT Outsourcing Companies
24 Hour Network Consulting Companies Small Office
Progent's Microsoft and Cisco premier computer consultants offer expert help with a wide range of technologies and can provide that expertise by phone nationwide or in person in select cities throughout the United States and anywhere in California. Progent provides remote help for networks powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a mix of Microsoft and UNIX-family platforms. Progent also can provide access to the expertise of Cisco CCIE network engineers for the toughest connectivity problems, as well as the the assistance of CISA and CISM-accredited security engineers to assist with complex security planning and problem solving. Progent has delivered remote troubleshooting to companies in all 50 states in the United States.
ProSight Email Guard Content Filtering Service Engineers
Email Anti-fraud Intelligence Consultant Services
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver centralized management and world-class security for all your email traffic. The hybrid structure of Email Guard combines cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further level of inspection for inbound email. For outbound email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.
Microsoft Dynamics GP Information Technology Consulting
Great Plains Migration Technical Support Services
Dynamics GP can help you expand and manage your business more efficiently by delivering easy access to decision-driving information and a rapid ROI. Microsoft Dynamics GP/Great Plains offers important productivity benefits including its ability to extend the presence of your organization, manage your accounting, automate financial operations, unify procedures across your company, improve inventory control, increase order accuracy, grow sales and minimize turnaround time, and maximize free cash flow. Progent can show you how to set up and maintain a reliable, safe server and network infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP consultants to make sure you derive the full advantages of your Dynamics GP software.
Windows Server 2008 BranchCache Services
Windows Server 2008 BranchCache Professional
Progent's certified consultants can help you to calculate the advantages of Windows Server 2008 for your business, create test systems and rollout strategies, integrate Windows Server 2008 with your network infrastructure and workload, educate your IT staff how to run new administration utilities, and provide ongoing consulting and support via affordable options including Helpdesk service and online technical assistance.
Technology Professional Exchange 2007 Server
Emergency Microsoft Exchange Outsourcing
Progent's Microsoft certified consultants can help you define and implement a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes productivity downtime, reduces ongoing support demands, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-location upgrades, Progent has the knowledge and experience to finish your move rapidly and economically. Progent's Exchange 2007 support, repair, and design services include assistance with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Exchange 2007 Server.
Integration CRISC Certified
24x7 CRISC Certified Risk Monitoring IT Consultant
Progent's disaster recovery support and business continuity engineers can show you how to design a disaster recovery strategy to prepare for an IT network catastrophe. Progent can show you how to develop a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, fault-tolerant network architecture that addresses availability issues covering a wide array of infrastructure technologies and processes.
Microsoft Computer Network Consulting company
Network Design and Configuration Microsoft Office System
Progent's computer outsourcing support offerings for small companies feature designing 2003 Server, .NET, and Microsoft BackOffice systems, coordinating upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, online and on-site troubleshooting, resolving chronic integration problems, and creating a comprehensive security plan. Progent can show you how to maximize network availability and performance with non-stop configuration, redundant network topology, and proactive network monitoring. Progent also offers project management assistance for major upgrades and can assist with needs definition, product inventory, bill of materials production, sourcing selection, procurement logistics, and complete documentation. Progent's computer outsourcing help also includes education for office productivity software such as Office XP.
Network Consultants Microsoft 365 Access Development
Office 365 Outlook Integration Consulting Services
Progent can help you to evaluate the many subscription options offered with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also assist you to create and manage hybrid networks that transparently combine local and cloud-based products and services.
Envisioning Phase: Requirements Definition Security Consulting Firm
Microsoft Solutions Framework Project Methodology Remote Technical Support
In conducting consulting tasks for corporate customers, Progent uses a structured approach based on defined milestones so as to meet financial, scheduling and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards derived from the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design tuning, and professional deployment. All facets are documented to make available a comprehensive description of IT services delivered and to help in downstream system maintenance.
Peppercon eRIC Specialist
Consultant Remote Management
Remote management cards give network managers complete control over a server without the requirement for a personal presence. Through these management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco authorized consultants can help you to plan, implement, and support a fault-tolerant business network that includes remote management cards and Progent can utilize these remote management cards to provide low-cost remote technical help. Progent is familiar with a number of remote server management cards including Aten IP9001 remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.
Managed IT Services Consultants Consultant
After Hours ProSight IT Management Outsourcing Specialists
Progent's ProSight family of managed IT services are intended to provide organizations who maintain minimal internal network support teams with affordable help from enterprise-class management platforms and consulting expertise. Advantages of Progent's ProSight line of managed IT services include predictable network management expenses, smart automation of common administrative processes, ongoing absorption of the latest information technology, graceful migration from older technology to modern solutions, close fit between computer technology with strategic goals, access to veteran network consultants, and freeing up management to focus on business instead of ever-changing computer technology.
Immediate CRISC Risk and Information Systems Control Services
CRISC Certified Risk and Information Systems Control Manager Specialists
Progent offers the guidance of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management strategy based on best practices promoted by CRISC and crafted to match your company's risk tolerance, business objectives, and budgetary guidelines.
Consulting Services Lync Server 2013 and Active Directory
Lync Server 2013 Front End Pool Pairing Professionals
Lync Server 2013, renamed Skype for Business, enables organizations of any size to build a centrally managed and secure communications environment that supports the modern BYOD computing style with instant messaging, presence, web conferencing with application sharing and whiteboard, and both IP-based and PSTN telephony enabled for a broad range of stationary PCs and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can help your company to assess the advantages of Lync 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or mixed topology suitable for your current and future goals, implement Lync Server 2013 in a way that expedites your return on investment, and deliver custom webinar and on-premises training to your management team and end users. Progent offers in-depth expertise in key pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync 2013 with key Microsoft 365 applications such as Outlook and PowerPoint.
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