UNIX, Linux, Solaris, and Apple Mac OS X Remote Support Services for
Buffalo Small Company Computer Networks
For small businesses in Buffalo New York, Progent offers help for networks powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a combination of UNIX-family systems and Windows platforms. Progent has provided remote troubleshooting to companies in all 50 states in the U.S. (See Progent's customer testimonials). In addition, Progent offers the expertise of Cisco CCIE-certified engineers for complex infrastructure issues, plus the assistance of CISSP-certified security consultants to handle advanced security architecture and business continuity planning.
Progent's remote technical support engineers represent exceptional value due to the fact that they have the real-world background and the sophisticated technology to resolve most information system issues quickly. Efficient support reduces immediate expenses since service calls require fewer chargeable minutes. Online support also avoids the expense of dispatching a consultant to your site. Your organization saves additionally with incidental expenses by minimizing or avoiding system downtime and related costs resulting from business disruption, upset clients, unproductive employees, and distracted management.
Progent's billing policy for remote support is structured to stretch your network support investment. Progent bills on a per-minute basis for telephone-based consulting, so you owe exclusively for the support that you receive. Unlike many online support companies, Progent asks for no startup surcharge or minimum fees. Progent's one-minute granularity and clean model for pricing avoid situations where fast repairs manage to end up as major bills. Progent's skill at dealing with problems quickly translates into your company spending less money.
Progent's Remote Service Technologies
Over the years, Progent has developed an arsenal of customized tools and field-tested processes that promote the highest level of efficiency for remote technical support and repair for small and midsize business computer systems. Progent provides secure Virtual Private Network support for gateways from a variety of popular companies including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Secure VPN technology enables the engineers of Progent's Technical Response Center to communicate with your company's network remotely without violating network security.
Progent's sophisticated technical support database application includes comprehensive documentation of the support that Progent's customers have been provided. Progent's staff consultants have the benefit of the details of assistance provided to each client by every Progent engineer. This history of trouble tickets and responses is stored as a conveniently retrievable internal knowledge base that allows Progent's online technical professionals to share their knowledge with the whole team to ensure that the efficiency of Progent's support grows over time. Progent's advanced certifications and close associations with key technology companies including Cisco and Microsoft permit access to additional extensive technical support databases and permit fast response from vendors' internal engineering staff with the result that Progent's online consulting specialists can determine optimal solutions promptly.
Get Online UNIX/Linux, Solaris, or macOS and OS X Computer Support from Progent
To access Progent's phone services in Buffalo New York or to learn additional information about Progent's online support programs, contact Progent at
Remote Technical Support Services Offered Progent
Progent's online support experts have credentials in an extensive set of products and technologies. This broad range of capability permits Progent's engineers to manage virtually any problem that may occur in a small company information system. Credentials awarded to Progent consultants in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support engineers include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, CCVP, CCDA and CCDP.
To support businesses with mixed-platform networks, Progent also provides the skills of engineers with advanced Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager consultants, CISSP network security experts, and Information System Security Architecture Professional (ISSAP) engineers.
Online support services provided by Progent to customers in Buffalo include:
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UNIX, Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online consulting services cover a wide spectrum of information technology such as network infrastructure, messaging systems, system and operational security, UNIX/Linux and Windows integration, virtual server products for server consolidation and simplified administration, and transitioning from legacy systems to current MS Windows or Linux environments. Progent's group-based approach to solving network problems enables fast escalation, when required, to consultants with task-relevant experience to tackle challenging scenarios. This expedites repair of urgent problems, minimizes lost productivity, and lowers support costs.Progent's UNIX and Linux support engineers can provide emergency phone-based help for diagnosing anomalies within UNIX, Linux, or Solaris networks powered by leading variants of UNIX including:
- macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX
- BSD
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE Linux
- Debian-GNU
- Slackware Linux
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Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert credential is the highest accreditation for networking engineers, and indicates a person's network technology skills at the expert level. Cisco qualified CCIEs know how to resolve even the most complex challenges encountered in network planning, installation, administration, protection, and problem solving. CCIEs work closely with Cisco's in-house support staff in isolating anomalies with IOS Software network management tools and coming up with alternate approaches or identifying program patches. CCIEs offer excellent value since their deep experience enables them to find solutions for the most difficult problems rapidly. In typical cases, less seasoned engineers can wrestle for hours or days with the same problems that a Cisco-qualified CCIE can dispose of in a few minutes.
Few service organizations make Cisco-qualified CCIEs accessible to support small and medium sized companies. Progent offers fast phone contact with a Cisco-qualified CCIE so your company can receive immediate support for serious network problems that are lowering business efficiency but are not within the scope of your regular IT support group or consultant. Progent's CCIE consultants can interface to your computer system by means of the latest on-line support technology in order to perform efficient, secure, and affordable analysis and repair.
Progent's Cisco CCIEs offer expertise in all of Cisco's industry-leading family of connectivity products including PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Modules, secure high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) phones and systems, Catalyst switches, as well as Virtual Private Network (VPN) solutions.
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Authorized Microsoft Windows Support
Progent's Microsoft-expert remote support professionals can deliver computer system troubleshooting and IT assistance for all Microsoft server products. Progent is a Microsoft Partner and can offer your organization the expertise of support engineers who can help you with a broad range of technology support services including
Windows Server 2012 R2 integration,
Windows Server 2008 installation,
Microsoft Exchange 2019 Server deployment,
MS Exchange 2016 planning and deployment, Exchange 2013 configuration,
Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration consulting,
SharePoint 2019 planning and deployment, Microsoft Teams integration, Microsoft Skype for Business planning and deployment support, Lync Server 2013 integration and Microsoft Communications Server upgrade, Microsoft Forefront TMG 2010 administration and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager resource monitoring,
Project Server planning,
SBS Server 2011 support, and
Windows Essentials cloud integration.
Progent in addition can deliver a broad range of remote desktop services such as Windows 7 integration, preparing for to 64-bit desktop software, configuring Office 2010, and streamlining Business Desktop Deployment.
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CISSP, ISSAP, and CISM Premier System Security Professionals
Progent's qualified CISSP, ISSAP, and CISM security engineers can provide a variety of system protection services that can bolster the immunity of your UNIX, Linux, Solaris, Apple Mac or Windows environment against internal or external threats or assist your company to recuperate quickly following a serious penetration. Security services available from Progent include: comprehensive security audits using utilities such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Hydra; quick recovery from virus and worm assaults; configuring firewalls; designing safe techniques for remote and mobile access; securing your messaging infrastructure against viruses, spam and DHA attacks; and managing 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent offers advanced online support to help businesses of any size connect their networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer cost-effective environments that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid topologies that seamlessly combine on-premises IT assets along with public clouds. To assist you to integrate public cloud services with networks, Progent can provide a range of cloud integration services such as Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform planning and integration expertise. Progent has over 20 years of background delivering high-level consulting support remotely, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Progent offers the skills of seasoned online consulting professionals for contract projects that small companies frequently need. Billing charges for ongoing development or consulting projects are set based on the qualifications of the consultants involved. Progent's background in these special areas of information technology allows clients to execute major projects within budget and on time. Progent's project-based online consulting solutions include:
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Call Center Services
Progent's Help Desk Call Center service offerings for small organizations with networks based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Call Center operations consulting. Progent's Standard Help Desk services are intended for smaller organizations who lack the budget to build and maintain an in-house Help Desk but who want fast response from a dependable Help Desk Call Center with professional telephone support plus the technical depth to escalate complex problems to advanced engineers.Progent's Co-managed Help Desk services make it possible for your IT organization to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of veteran desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around the leading professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, status tracking, and metrics.
Progent's Help Desk Call Center consulting expertise can support you in establishing an effective new Call Center or revamping your current one, identifying or enhancing Call Center software products to meet the unique needs of your corporation, or adding occasional online staff to reinforce your in-house Call Center team during high-demand scenarios such as software transitions, major updates, or installing new business software.
Progent's Help Desk team of seasoned information technology professionals provides your clients in Buffalo New York immediate communication with a dependable technical support group with substantial experience offering phone support and online diagnostics for networks that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's mission is to earn the Help Desk perception as a solid enabler of company productivity, and Progent's policy is to resolve and not just report technical problems.
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Business Applications Support: Education, Custom Development, and Troubleshooting
Progent's Applications Consulting staff can supply remote advanced consulting expertise and education in key application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also can provide consulting expertise, programming, and education for familiar Microsoft business applications such as Microsoft CRM, Microsoft Project, Microsoft Office Word, and Office Excel. To find out more on Progent's expertise, customization, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.Progent's Mac consultants can promote the artistic aspect of Apple Mac environments by delivering remote help services and training in imaging, audio, and motion video. Progent's consultants offer help in a variety of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also assist you with special jobs such as scanning or digitizing audio or video or putting together an audio/video production studio.
Remote Network Monitoring Services
Progent offers businesses in Buffalo New York remote network and server monitoring services powered by Microsoft System Center Operations Manager IT infrastructure monitoring, customized by Progent to accommodate your business so that your network support is proactive rather than reactive. By uncovering potential issues before they expand into crashes, proactive monitoring can head off inconvenient and expensive service crises. Progent can also use system monitoring products like Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Windows environments, or systems powered by multiple OS platforms.
To contact Progent about urgent phone-based help with UNIX, Linux, Solaris, or macOS and OS X computer systems, go to Progent's Emergency Phone-Based Help, phone
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
An index of content::
On-site Support Outsourcing
Remote Consulting Phone Support
For mid-size businesses looking for network consulting services, Progent offers an array of alternatives such as on-site service, remote assistance, off-site Call Center, round-the-clock support with remote system monitoring, temporary staff augmentation, site relocation services, software programming, and professional consultation. For midsize businesses in California or other areas serviced by Progent's onsite consultants, Progent provides expert in-person support for solving network problems quickly and economically.
Microsoft Certified Project 2013 Outsourced Programming
Microsoft 365 Project Development Company
Progent's Microsoft engineers can provide advanced expertise in deploying, managing and debugging any edition of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a broad range of affordable online support services based on proven best practices to assist businesses of any size to get all the advantages of this leading platform. Support services offered by Progent include solution planning, software configuration and migration, strategies for secure collaboration among local and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.
Remote Workforce Helpdesk Troubleshooting
Offsite Employees Helpdesk Services Remote Support Services
Progent offers small and mid-size companies supplemental or comprehensive Help Desk support for telecommuters.
Fedora Linux Help and Support
Gentoo Linux Troubleshooting
If you are developing UNIX or Linux applications in an environment that has Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your field of strategic know-how while avoiding the constant hassle of managing your business network. Through the use of automated network monitoring and by delivering online and in-person assistance when your business needs it, Progent represents an economical solution for managing an IT system that features excellent availability, protection, and efficiency. Progent's Linux developer assistance services include comprehensive it outsourcing, virtual infrastructure, remote and on-site service and troubleshooting, network monitoring services, and Help Desk Call Center services.
2900 Router Support
ISR Routers Online Support Services
Cisco offers an extensive product line of routers including appliances designed to provide the security, performance, and availability demanded by organizations from small offices to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and backup power for improved reliability and network uptime. Progent can show you how to select and configure Cisco routers to establish a solid infrastructure for your IT system and to make it economical to expand as you support new users, open new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS platform, including the Cisco 800 series of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Series Routers.
Integration Services ProSight Reporting Network Infrastructure Monitoring
After Hours ProSight Reporting ConnectWise Automate Technical Consultant
ProSight Reporting is an expanding suite of real-time reporting utilities created to integrate with the industry's leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Network Security Scan Consulting Services
External Security Inventory Consultant
Progent offers small organizations a pair of ultra-affordable network security inventory packages that include, for a preset fee, remotely administered inventory scans of your network security profile which are analyzed by expert information security engineers who interpret the data collected by the remote scan, deliver objective evaluations of your existing network security, and make suggestions for enhancements. Progent has developed two non-overlapping network security evaluation scanning packages for external and internal security scanning that are priced to meet the restricted budgets of small companies while delivering enterprise-class evaluations of your IT network's exposure to attack.
24-7 Setup and Support Hornetsecurity Altaro VM Backup and VMware ESXi
Altaro VM Backup Scheduling Online Troubleshooting
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud environments and also supports low-cost backup to Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite consulting services to help you to plan, deploy, manage and debug a comprehensive backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup technology.
Engineers Lync Server 2013 Back End Server
Microsoft Lync Server 2013 IM Support and Help
Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, as well as IP-based and traditional PSTN telephony. Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify management through integration with Windows AD. Lync can also reduce capital and operational costs by doing away with VoIP hardware and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide remote and onsite support services to assist your company to manage and troubleshoot your current Lync Server 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also assist your organization to plan and execute a smooth Skype for Business upgrade.
Network Security Auditing Penetration Testing
Security Penetration Testing Cybersecurity Tech Services
Stealth penetration checking is a key component of any overall IT system security plan. Progent's security professionals can run thorough penetration tests without the awareness of your organization's in-house IT staff. Stealth penetration testing shows whether existing security monitoring systems such as intrusion detection warnings and event history analysis are properly configured and consistently monitored. Progent can provide ongoing automatic penetration testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and unsound product defaults can be chained together by hackers into the multi-front attacks common to the latest variants of ransomware.
Windows Server 2016 Fault Domains Specialists
Windows Server 2016 PowerShell Consultants
Progent's certified IT experts can provide Windows Server 2016 migration consulting to assist businesses of all sizes to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Engineers Cybersecurity Inventory
Network Security Inventory Consulting Services
Progent provides small businesses two low-cost security inventory scanning packages that provide, at a set fee, remotely managed inventory scans of your security profile which are analyzed by expert information security specialists who assess the results of the scan, present unbiased summaries of your existing network security, and make suggestions for enhancements. Progent has developed two complementary security inventory packages for external and internal scanning that are priced to meet the budgets of small companies while delivering enterprise-quality evaluations of your network's exposure to attack.
Information Technology Consulting Offsite Employees Endpoint Management
At Home Employees Endpoint Management Technical Support Services
Progent can assist small and medium-size businesses to install unified endpoint management and monitoring tools for maintaining endpoints used by an offsite workforce.
Microsoft SPS Specialist
Engineer SharePoint Server 2010
Progent's Microsoft-certified experts can provide small and medium sized companies computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, teams and data. SharePoint Portal Server provides a common location for your workers or clients to connect to, organize, distribute and manipulate relevant information, files, and software and to communicate with one another. It enables quicker and more intelligent decisions, more efficient access across teams and more economical business processes. The main goal of SharePoint Server is to bring together, in a relevant way, all of the many sources of information available inside and without a business network. Windows SharePoint Services join workers, customers, teams and projects with the data they've developed in a way that makes data convenient to find, download and apply.
MSP360 VM Backup Technical Support Services
Support Services MSP360 Ultimate Backup
Progent can help you to design, implement and administer a backupup/restore plan based on MSP360 Backup software to protect your resources hosted on any leading public cloud. Progent offers end-to-end monitoring and management to protect against data loss resulting from human miscues, computer error, ill-intentioned insiders, and external attacks such as ransomware.
24-7 Juniper J Series Firewall Network Security Audit
Compliance Audit Juniper J Series Firewall
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Microsoft Exchange and Outlook Network Specialists
Mail Onsite Support
Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and integrated email/telephony solutions for companies. Progent offers affordable Microsoft Exchange Server consulting services to enhance email security and virus protection, provide high availability email, and implement remote and wireless email connectivity. Progent's Microsoft Exchange consulting and support offerings can assist you in planning and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT server or outdated Microsoft Email product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Computer Consulting Remote Access
VPN Online Support Services
Cisco's security and remote access products for small businesses provide a comprehensive line of manageable security products to help protect your local and remote information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection devices and VPN appliances. Progent's expert staff of consultants includes field-proven specialists with Cisco CCIE and CCNP qualifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security technologies that fit most closely with your business objectives.
CRISC Certified Risk and Information Systems Control Manager Engineers
CRISC Certified Risk and Information Systems Control Manager Engineer
Progent offers the services of a CRISC-certified risk management consultant to assist your company to plan and implement an enterprise risk management (ERM) strategy based on leading practices identified by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines.
Windows 2000 Network Engineer
Consultant Windows 2000 Server
Progent's certified Windows Server 2000 consultants can provide computer help and IT consulting services for the complete line of .NET Enterprise Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows 2000 Server integration, update, and support offerings include system planning, installation, project management, local and off-site support, Call Center outsourcing, professional security consulting, full service outsourcing, and economical co-sourcing.
Wi-Fi IP phone integration Computer Consultant
wireless IP phone integration Engineer
Progent's Wi-Fi IP phone configuration consultants offer remote and on-premises support to help you build and maintain a Cisco Wi-Fi VoIP phone solution by providing services that range from troubleshooting the set up of an IP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.
Offsite Managed Data Backup/Recovery Services Support
Online Consulting BDR and Business Continuity Solutions
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of vital data, applications and VMs that have become unavailable or damaged as a result of hardware failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery specialists can provide world-class support to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical information.
Microsoft Oracle DBA Engineer
Database DBA Professionals
Progent's team of expert programmers, database designers, and program management consultants can assist large businesses to complete development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran program managers for high-level planning and program co-ordination or Progent can assist clients plug expertise gaps by offering relational database designers and programmers experienced in developing line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to incorporate SharePoint with additional applications like SQL Server and Excel to build data-driven intranets and web portals. Progent also can provide expertise with multiple web development tools and can assist businesses to build, expand, repair, or migrate web applications to take advantage of the latest advances in web technology.
Contract Job Virtual Office Microsoft Consultant
Positions Service Documentation Consultants
Progent's business climate will make you a more capable professional by enhancing your information technology skills and boosting the loyalty of your customers. Progent makes good on this promise by recruiting the best professional talent for you to operate with, providing a state-of-the-art system infrastructure, running specialized software utilities to enable the maximum level of service, and by optimizing proven business structures for attracting and retaining customers.
Microsoft Consulting Services 64-bit Processing
Consultant Services 64-bit Migration
Progent's Microsoft-certified engineers can help your organization to update your desktops from 32 bits to 64 bits. Progent can help you to understand the risks and advantages of migrating to 64-bit PC desktop computing, design an affordable migration process that reduces operational interruptions, and deliver inexpensive, expert remote support to assist your organization to configure 64-bit desktop software and application programs on your existing computers.
Network Admin Companies Tennessee
Georgia Computer Network Consultant
Progent's Technical Response Center provides national remote support for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier service engineers provide telephone help and remote direct network access to isolate and resolve technical problems quickly and affordably. The breadth of technical expertise represented by Progent's staff of nationwide service professionals makes it possible to escalate even the toughest network issues to competent experts as needed.
wireless LAN controller IT Services
wireless LAN controller IT Consultant
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of wireless networks by unifying the provisioning and management of wireless APs, optimizing wireless performance by limiting the impact of radio frequency congestion, enhancing Wi-Fi uptime with fast auto-failover, and strengthening data security by detecting threats and filtering traffic content based on user type and location. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement an efficient transition to Cisco's modern Wi-Fi controller technology.
24x7 Consulting Rates Onsite Support
Value Pricing Small Business IT Outsourcing Firm
Progent's pricing policy is to charge for phone support and in-person visits by the minute. As a result, you are charged just for received support. Progent does not impose a higher rate for after-hours or emergency service, and within California or in areas where Progent provides on-site service, Progent does not bill for travel except for urgent support where on-site work is less than four hours. In addition, Progent applies no initialization fee and asks no monthly commitment for services delivered during regular working hours. Many service organizations demand large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity avoids large invoices for quick solutions so you will not be forced to permit less critical problems to stay unaddressed.
VoIP Infrastructure Solution for SIP Consultants
Unified CM SRST backup Remote Technical Support
Cisco Unified Communications Manager (CUCM or Unified CM), formerly branded CallManager, acts as the foundation of Cisco's communications and collaboration solution. Unified CM and Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating tightly with unified messaging applications such as Unified CM IM and Presence Service, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's CCIE-certified consultants offer efficient and budget-friendly online and on-premises support to help businesses of any size to create and maintain CUCM deployments by providing Unified Communications Manager configuration and technical support services that deliver optimum productivity. Progent's consultants can assist with any aspect of Unified CM configuration and troubleshooting in areas that include integrating Cisco VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN support, installing Cisco ISR routers with CUBE support, creating UCS server clustering solutions for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Microsoft, Cisco and Security Certified Experts Microsoft Access software development Consulting
Contract Programming Microsoft Access desktop
Progent can provide affordable online consulting services for all releases of Office Access including Access desktop and Access Web App and can provide advanced assistance for Access application programming, database migration, performance tuning, report design, and maintenance. Progent also offers custom webinar training for Office Access application development and database administration.
VB.NET Design Firms
Engineer DotNET Software
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and can create or enhance .NET apps quickly and at low cost.
Cisco Experts wireless VoIP phone and Aironet APs Online Consulting
Wi-Fi VoIP phone integration IT Consulting
Progent's Cisco-certified Wi-Fi integration consulting experts can assist organizations to deploy, manage, and debug Cisco Wi-Fi devices including Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Flexential Data Center Technology Professional
Flexential Tampa Colocation Center Professional
Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting services. Progent maintains a team of network experts located in the vicinity of Tampa, and Progent also offers online support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity preparedness experts. Progent can also assist your business to design and implement a move to the Flexential data center by providing services such as designing solution architecture, specifying hardware, system configuration and validation, troubleshooting, streamling online management, and educating your network staff.
Microsoft Partner Computer Support Company
After Hours Microsoft Certified Small Business IT Outsourcing Companies
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the top client endorsement and are afforded the tightest working relationship with Microsoft. The understanding, skills, and commitment needed to achieve the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to offer your business more complete support for your IT network.
System Center Operations Manager Remote Support Services
Monitoring and Reporting Technology Consulting
Small to middle size companies can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified IT consulting professionals. With Progent's economically priced IT support packages, mid-size businesses can choose a simple co-sourcing service program based on Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports Microsoft Operations Manager 2007 to provide small company information systems world-class reliability, protection and productivity.
ProSight Remote Desktop Monitoring Technical Support
ProSight Remote Monitoring and Reporting Network Consulting
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your network running efficiently by checking the health of critical devices that drive your IT network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT personnel and your assigned Progent consultant so all looming issues can be addressed before they can impact productivity.
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