Microsoft Windows Server HelpThe sophistication of Microsoft Windows Server technology calls for a network support group with hands-on experience and broad technical skill in designing and building cohesive business technology systems. Progent's Microsoft-certified consultants, with an average of more than 10 years of field experience with Microsoft Windows integration, ensures you results configuring Windows Servers in ways that fully align with your business goals. Progent can help your Buffalo, New York office with planning, installing, managing, and troubleshooting Windows Server-based environments that maximize the strategic impact of your information system.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services


Progent has assembled a seasoned team of Microsoft MCSE-certified support professionals who can help your company to troubleshoot Microsoft Windows Server problems immediately via Progent's Help Desk. This can cut service expenses and reduce network downtime by utilizing Progent's proven online remediation techniques. Progent has provided remote help to small and midsize businesses in every state in the U.S and in many countries around the world. (See Progent's customer commendations).

Progent's Cisco CCIE certified network consultants can provide assistance with tough network issues that impact Microsoft Windows Server efficiency. Progent's team of Cisco CCIE network infrastructure experts is among the biggest ever organized to deliver emergency Cisco CCIE remote service to small businesses.

Progent's CISM and CISA premier security experts can help your company to safeguard against or recover from security breaches. Progent's security engineers can perform a thorough security evaluation of your network protection and can propose enhancements to your security technology and policies to safeguard your information environment.

Progent's Microsoft Windows Server design and troubleshooting experts can assist you to plan and implement efficient migrations from outdated environments to a current Microsoft Windows Server platform. In addition, Progent can provide round-the-clock network monitoring to ensure your company's network and application servers are always up and running, and Help Desk Support or Co-managed Help Desk Services for quickly escalating server problems to top-tier. Progent can assist your company you to design, implement and manage Windows Server environments that include physical and cloud-based resources. (Find out about Progent's Microsoft Azure hybrid cloud solutions.)

Microsoft Windows Server platforms maintained by Progent include:

Windows Server 2022 Solution Design and Migration Support
Windows Server 2022 builds on the technology behind Windows Server 2019 and related products to provide enhancements in key areas such as security in depth, native support in Azure for popular Windows Server workloads, centralized administration for hybrid datacenter and multiple-cloud environments, plus increased availability for Azure-based virtual machines. Progent's Microsoft-certified Windows Server 2022 experts can help your organization to design and carry out an efficient migration to Microsoft Windows Server 2022 using your current network architecture or an updated on-premises, cloud-hosted, or hybrid architecture. Progent's consultants can assist your company to assess the business value of migrating to Microsoft Windows Server 2022 and can show you how to deploy Windows Server 2022's latest features including zero-downtime Hotpatching, DNS-over-HTTPS (DoH), and Storage bus cache. For details, refer to Windows Server 2022 solution design and migration expertise.

Windows Server 2019 Migration Consulting
Windows Server 2019 delivers major improvements in scale, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support. Top enhancements incorporated in Windows Server 2019 include Windows Admin Center for centralizing administration across local and cloud-based deployments, container networking with Kubernetes, Cluster Sets for building and managing massive high-availability clusters, and Storage Migration Service for simplifying the migration from outdated Windows servers. Progent's Microsoft-certified Microsoft Windows Server 2019 experts can help your company to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. (To find out more, visit Active Directory and Azure AD planning and implementation expertise.) Progent's Windows Server 2019 disaster recovery experts can help you to design a fault-tolerant environment based on Microsoft's modern Failover Clustering tools.

Microsoft Windows Server 2016 Migration and Cloud Integration Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting services to help businesses of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy a DR system based on Microsoft's modern Failover Clustering technology.

Microsoft Windows Server 2012 R2 Design and Deployment
Microsoft Windows Server 2012 R2 is based the powerful foundation of Microsoft Windows Server 2012 and includes new and enhanced features that help cut management costs, increase availability, slash storage system storage cost and improve storage throughput, and make it more convenient for mobile and remote users to access line-of-business software and data. Progent's Windows Server 2012 R2 consultants can help you to determine the potential value of Windows Server 2012 R2 for your organization, design and implement pilot and production deployments, create a sensible Cloud integration strategy, train your network support group, evaluate and refine your information security posture, solidify your connectivity infrastructure, and deliver disaster recovery and business continuity planning services.

Microsoft Windows Server 2012 Planning and Deployment
Microsoft Windows Server 2012 is a powerful cloud-ready release of Windows Server. Progent's certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 for your organization, create pilot environments and rollout plans, optimize your network infrastructure for local, multi-location, cloud-based, and partial-cloud environments, train your IT support, staff, develop a corporate-wide security plan, automate IT administration, and help with creating applications. Find out more details about Progent's Microsoft Windows Server 2012 planning and integration consulting services.

Microsoft Windows 2008 Server R2 Integration Support
Microsoft Windows Server 2008 R2 features high levels of performance, security, availability, scalability, and flexibility that improve productivity of on-site, branch office, and mobile users. Progent's Microsoft-certified experts can provide affordable online consulting, troubleshooting, and training services to assist you to design, execute, and maintain Microsoft Windows Server 2008 R2 to add significant business value to your network. Learn additional information about Progent's Windows Server 2008 R2 consulting services.

Windows Server 2008 Consulting Support
Windows Server 2008 delivers the many benefits of prior releases of Microsoft Windows Server and adds important improvements such as virtualization, expanded web support, better protection, and streamlined administration. Progent can assist your company to maintain Windows 2008 or upgrade to Microsoft Windows Server 2008 R2 to bolster the availability, protection, efficiency, and capability of your IT network while reducing support expenses and management distraction. Find out additional information about Progent's Windows Server 2008 expertise.

Microsoft Windows Server 2003 Consulting Service
Microsoft's Windows Server 2003 OS remains widely used due to the fact that it offers a dependable, world-class information system environment that brings significant improvements over its forerunner, Microsoft Windows Server 2000. These capabilities improve upon the core robustness, availability, scalability, and security introduced in Windows Server 2000, making Windows 2003 a standard for performance, reliability, and security. Learn more information about Progent's Microsoft Windows 2003 Server support.

Microsoft Windows Server 2K Upgrade Support
Microsoft Windows Server 2000 is a legacy server that builds on the strengths of Windows NT's revolutionary design, integrating Active Directory, application, communications, and other key services with robustness, easy management, and compatibility with advanced networking hardware to provide a tested foundation for merging your business processes with the Internet. Progent's Microsoft certified engineering experts can help your company in migrating to the latest versions of Microsoft Windows servers. Read additional details about Progent's Windows 2000 migration services.

Windows Server Upgrade Consulting
Progent's Microsoft-certified consultants can help you to move from any Microsoft Windows Server version or legacy OS to the latest edition of Microsoft Windows Server. Progent can assist you in every facet of your upgrade or migration. Progent offers on-demand consulting to help you through the most challenging parts of your transition, or Progent can provide full project management support services to ensure you adhere to leading practices in planning and deployment and avoid expensive do-overs. Whatever way you use Progent's consulting services, you will have the advantage of Progent's in-depth expertise to receive the highest possible business benefit from your Windows Server deployment. Find out additional information about Progent's Microsoft Windows Server 2019 Upgrade and Migration Consulting Support.

In order to ask Progent about technical assistance for Windows Server networking in Buffalo NY, call 1-800-993-9400 or visit Contact Progent.

Progent's Professional Support Services for Microsoft-based Technology
For businesses of all sizes in Buffalo New York, Progent's Microsoft-authorized consultants offer affordable remote computer assistance and professional consulting services for the entire family of Microsoft .NET Enterprise Servers. Progent offers Windows Server 2022 planning and integration expertise, Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud integration, Microsoft Windows Server 2012 R2 design and configuration support, Windows 2008 Server expertise, and Microsoft Windows 2003 Server maintenance. Progent's planning, integration, optimization, and support services cover network design, deployment, and management help for project analysis and documentation, local and remote IT support and network diagnosis, Help Desk Call Center Support, certified security consulting, IT outsourcing, and ProSight Virtual Hosting solutions.

Progent's System Center 2016 consulting experts include Operations Manager 2016 specialists, Microsoft System Center 2016 Configuration Manager (SCCM 2016) specialists and System Center 2016 Virtual Machine Manager (SCVMM 2016) consultants who can help your organization to plan and deploy Microsoft's platform for centralized management of hybrid environments that incorporate physical datacenters and cloud-based infrastructure and services.

Progent in addition offers a broad range of remote PC desktop services including Windows 11 planning and upgrade consulting, Windows 10 integration support, Microsoft Windows 8.1 integration, Windows 7 support, moving to 64-bit computing, moving to 64-bit computing, integrating Microsoft 365, and automating workstation deployment.

In case your Buffalo New York business needs urgent online help from a certified engineer, visit Progent's Urgent Online Network Support.

Find out additional information about Progent's Microsoft .NET Server Support.



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    Dynamics GP software offers analytics and reporting features that let you monitor all business processes, sales and expenses, and sales trends with integrated drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting support services can enable you to design reports that let you understand your business more completely, converting raw data into valuable management information. Progent is able to enhance your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to deliver specialized business software development and web commerce applications that integrate seamlessly with Microsoft Dynamics GP/Great Plains.

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    Progent's Windows 11 consultants offer a variety of services for Windows 11 such as cloud solutions, mobile management, teleworker access, data and identity security, centralized deployment, and Help Desk support services.

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    Progent can provide onsite training designed for people who want to expand their understanding of the macOS and OS X platform, Apple Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar training for macOS and Mac OS X application software.

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    Microsoft System Center 2016 Operations Manager helps to ensure top performance and dependable uptime for key applications by providing centralized, cross-platform monitoring of physical and virtual infrastructure installed across on-premises systems and cloud environments. Progent's consulting group offers world-class online and onsite expertise to help organizations of all sizes to plan, implement, tune, update and repair Operations Manager 2016 solutions. Progent can assist you to move to SCOM 2016 from earlier versions of Operations Manager or from other IT infrastructure monitoring products, or combine multiple monitoring tools into a unified IT management ecosystem. Progent can also help you expand your Operations Manager 2016 scope to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.

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    Progent's certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with multiple offices, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can help your company in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your network security needs without adversely restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.

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    Progent offers online and onsite consulting to help you with any facet of business intelligence reporting ranging from troubleshooting or enhancing reports to designing and deploying an advanced BI environment. Progent's management reporting experts can help your company to maintain your current BI environment, help you to upgrade reports and databases from an outdated reporting platform to a current one, and deliver as-needed remote training to meet your individual needs. Progent's business reporting and analytics professionals can provide expertise in all popular BI reporting platforms including the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, and Report Designer.

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    Progent offers the temporary assistance of a veteran Chief Information Officer to offer a broad perspective to help you pick and support IT solutions to meet your current situation and that can serve as a solid foundation for your future growth. Progent's part-time CIO services offer economic leverage to companies who want to maximize the impact of their IT expenditures but who are without the budget or unwilling to add another high-level position to their full-time staff. Because Progent is vendor-neutral, with a large team of engineers certified to support all leading operating systems and connectivity technologies plus a wide range and business software, Progent is in an ideal situation to provide unbiased recommendations along with advanced technical help for building and maintaining IT solutions that fit the special needs of your business.

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    The Help Desk Call Center service model used by Progent offers small and midsize businesses an efficient alternative to reliance on independent service individuals by offering broad technical knowledge shared by multiple engineering teams, optional 24x7 access to emergency help, escalation capability to top-level engineers for solving the most complex issues, support consistency and reliability, quick follow-up enforced by veteran service administrators, a variety of convenient techniques for requesting service tasks, plus a high level of process visibility made possible by ticket tracking and accessible via a web-based portal.

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    Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to design and carry out a cost-effective migration to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.

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    Progent's CCIE-certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.

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    Progent offers fast access to the expertise of seasoned Wi-Fi consultants who can assist organizations to determine the value of Ubiquiti UniFi wireless APs for your business and assist you to plan, install, manage, and debug your UniFi wireless network. Progent can also carry out a wireless site survey to help you to choose, provision, and position UniFi Wi-Fi access points for your required signal coverage and throughput.


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