Immediate Online Technical Support for Buffalo New York Computer Networks
Immediate Phone Help for Buffalo NetworksFor businesses in Buffalo New York, Progent provides online technical support for computer systems based on Microsoft Windows, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier professionals have delivered remote support to companies in all 50 states in the United States. (See testimonials from Progent's customers.) Progent also offers the expertise of Cisco CCIE network specialists to handle complex infrastructure issues, as well as the assistance of CISSP-qualified security experts to help with high-level security architecture and troubleshooting issues.

Progent's online technical support experts provide exceptional value due to the fact that they have the practical background and are equipped with the advanced technology necessary to resolve the majority of network issues quickly. Efficient support lowers direct costs because solutions require minimal chargeable consulting minutes. Online support also eliminates the cost of sending a consultant to your office. Your organization benefits additionally in indirect costs by reducing or avoiding system outages and associated costs stemming from business disruption, disgruntled clients, idle employees, and de-focused executives. Progent's extensive online consulting expertise is particularly valuable in environments that rely on public clouds for vital infrastructure or applications like Azure, Exchange Online, Amazon AWA, Google Cloud, or where on-premises tech support may not be useful.

Progent's pricing policy for remote support is structured to leverage your network support dollar. Progent charges by the minute for phone assistance, so you owe just for the support that you receive. In contrast to many online support companies, Progent asks for no startup fee or minimum payments. Progent's per-minute billing unit and clean model for billing prevent scenarios where speedy. minor fixes somehow end up as large bills. Progent's penchant for solving technical issues quickly means you spends less money.

Progent's Remote Consulting and Technical Support Expertise
Through years of experience, Progent has mastered a collection of optimized technologies and proven processes that permit the highest degree of efficiency for remote technical support and repair for information networks of any size. Progent provides secure VPN support for gateways from multiple leading companies such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access allows the engineers of Progent's Technical Response Center to link to your computer system without breaching network security.

Progent's advanced customer support reporting system includes detailed histories of all support that Progent's customers have been provided. Progent's team service personnel have the benefit of the specifics of all help provided to every client by every engineer. This history of trouble tickets and resolutions is structured as a conveniently searchable internal knowledge base that enables Progent's online technical professionals to communicate their knowledge with the whole team to make sure that the efficiency of Progent's support services grows daily. Progent's advanced accreditations and close relationships with key industry leaders such as Cisco and Microsoft open up additional massive technical knowledge bases and allow quick response from manufacturers' in-house product engineers so Progent's online consulting specialists are able to determine the most efficient resolutions quickly.

Online services provided by Progent to clients in Buffalo New York include:

ProSight Subscription-based Managed Services for Small and Medium Size Businesses
Progent offers a family of low-cost, fixed-price services intended to allow small and medium-size businesses to benefit from the same advanced IT solutions used by some of the world's top enterprises. The ProSight series of network monitoring and management services addresses all critical facets of modern networking including email protection, security and compliance, automated backup and disaster recovery, infrastructure monitoring and management, VM cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's next generation behavior analysis technology to defend endpoints as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to automate the entire threat lifecycle including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback using Windows VSS and automatic network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint security and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint management, and web filtering through cutting-edge technologies incorporated within one agent accessible from a single console. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP environment that addresses your organization's specific needs and that helps you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent's consultants can also help your company to install and verify a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has partnered with leading backup technology companies to create ProSight Data Protection Services (DPS), a selection of management outsourcing plans that deliver backup-as-a-service (BaaS). ProSight DPS services automate and track your data backup operations and allow transparent backup and rapid restoration of important files/folders, apps, images, plus VMs. ProSight DPS lets you protect against data loss resulting from equipment breakdown, natural disasters, fire, cyber attacks like ransomware, user mistakes, ill-intentioned employees, or software glitches. Managed services in the ProSight DPS portfolio include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent service representative can assist you to identify which of these fully managed services are most appropriate for your network.

  • Patch Management: Software/Firmware Update Management Services
    Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and affordable solution for evaluating, testing, scheduling, implementing, and tracking updates to your ever-evolving information system. In addition to maximizing the security and reliability of your computer environment, Progent's software/firmware update management services permit your IT team to concentrate on more strategic initiatives and activities that deliver the highest business value from your information network. Read more about Progent's patch management support services.

  • ProSight Duo Two-Factor Authentication: ID Confirmation, Endpoint Remediation, and Secure Single Sign-on
    Progent's Duo authentication managed services incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other personal devices. With Duo 2FA, whenever you sign into a protected online account and enter your password you are requested to verify your identity on a unit that only you have and that uses a different network channel. A broad selection of devices can be used as this added means of authentication including an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can register multiple verification devices. To learn more about Duo two-factor identity validation services, refer to Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding family of in-depth management reporting tools created to integrate with the industry's leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to surface and contextualize critical issues such as spotty support follow-through or endpoints with out-of-date AVs. By identifying ticketing or network health concerns concisely and in near-real time, ProSight Reporting improves network value, lowers management hassle, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top data security vendors to provide centralized management and comprehensive protection for all your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's onsite gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays within your corporate firewall. For more information, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map, monitor, reconfigure and debug their networking hardware like routers, firewalls, and access points as well as servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are always updated, copies and manages the configuration information of virtually all devices on your network, tracks performance, and sends notices when problems are discovered. By automating time-consuming management processes, WAN Watch can cut hours off ordinary tasks such as making network diagrams, expanding your network, finding devices that require important updates, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network operating at peak levels by tracking the state of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT personnel and your Progent engineering consultant so that any looming issues can be addressed before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host set up and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the client owns the data, the operating system software, and the apps. Because the system is virtualized, it can be moved immediately to a different hardware solution without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can save up to 50% of time spent trying to find critical information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you're making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size businesses to obtain an objective evaluation of the health of their network. Based on some of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the configuration of your core network devices adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits like a cleaner Active Directory (AD) system. Both also come with a year of cutting-edge remote network monitoring and management. Advantages can include simpler network management, better compliance with information security requirements, higher utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and increased uptime. Learn more information about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your company's preparedness to stop or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information about your existing antivirus tools and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective security and backup/recovery system that meets your company's needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Special Support Services Available from Progent
Progent can provide the services of seasoned remote consulting professionals for special information technology programs. Progent's charges for ongoing consulting tasks are set based on the qualifications of the engineers required. Progent's experience with these special areas of computer technology enables clients to complete critical projects economically and on schedule. Progent's special online consulting solutions include:

  • Call Center Support
    Progent's Call Center support programs for businesses with environments based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Help Desk services, co-managed Helpdesk services, and Call Center consulting. Progent's Standard Help Desk Services provide small businesses a comprehensive service desk solution that handles all facets of online desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Progent offers service desk support at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the additional option of rapid as-needed escalation to subject matter experts to handle the most issues.

    Progent's Call Center consulting services can guide you in building an effective new Help Desk Call Center or enhancing your existing one, identifying or enhancing Help Desk application software to handle the unique demands of your corporation, or adding temporary online personnel to reinforce your in-house Call Center resources to handle high-demand scenarios like software transitions, mass updates, or rolling out new applications.

    Progent's Call Center staff of veteran information technology consultants offers your computer users in Buffalo New York rapid contact with a dependable network service group with substantial experience providing phone help and online diagnostics for IT systems that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's focus is to give the Help Desk recognition as a crucial driver of company productivity, and Progent's goal is to resolve instead of simply record network issues.

  • Applications Services: Education, Development, and Integration
    Progent's Applications Experts Group provides online and in-depth consulting support and education in key business application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can deliver consulting, custom programming, and training for popular Microsoft applications such as Microsoft CRM, Office Project, Microsoft 365 Word, and Office Excel. To find out more about Progent's consulting, programming, and education offerings, refer to Progent's Business Application Experts Group.

  • Unified and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center unifies and automates the administration of hybrid cloud networks by offering comprehensive integration with Windows Server 2022, Windows 10 and Windows 11; cohesive integration of multi-OS environments that incorporate Linux, Hyper-V and VMware; and better public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consulting experts offer advanced online and onsite expertise for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and configure a new deployment of Microsoft System Center2, extend or tune your current one, upgrade efficiently from a previous version of System Center, or debug your System Center environment.

  • Online Hybrid Network Monitoring Services
    Progent can deliver companies in Buffalo New York online IT infrastructure monitoring and reporting by providing System Center Operations Manager (SCOM) consulting services. Progent can customize SCOM to accommodate your business so your computer maintenance is proactive and automated. By exposing emerging problems before they grow into crashes, proactive monitoring can minimize disruptive and expensive service crises. Progent can also utilize system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft systems, or networks based on a combination of OS platforms.
How Your Buffalo Company Can Contact Progent's Remote Technical Support Experts
To contact Progent about urgent online help with Windows, macOS and OS X, or Linux networks, visit Progent's Nationwide Phone-Based Help, telephone 1-800-993-9400, or refer to Contact Progent. For offices and new ventures in Buffalo New York, Progent's online computer support specialists can provide professional and affordable IT help whenever your organization needs it. More than 20 years of providing online repair services has earned Microsoft Partner certification for Progent's team of engineers and has allowed Progent to develop world-class troubleshooting skills and to fine tune remote access technology to solve network problems rapidly while avoiding the expense and lost productivity associated with in-person service visits.

Even if your Buffalo organization works with a regular independent support technician or maintains an in-house IT staff that know how to deal with typical network issues, Progent's Microsoft certified consultants can still provide a convenient and seamless remote extension of your on-site resources for situations when your regular IT support personnel either lack the availability or the experience to address sudden system emergencies or especially tough integration projects.

Details of Progent's Online Computer Services for Buffalo New York
Progent's online help, Internet-based troubleshooting, network security expertise, and system administration services give businesses in Buffalo New York unparalleled leverage for your IT investment. Whether you require one-time telephone help and remote network repair or full-time Help Desk support and system management, Progent's experts can provide your company world class network support while allowing you to avoid the cost and administration overhead of maintaining a large internal IT organization. Highlights of Progent's National Remote Support services include:

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's staff size, breadth of IT knowledge, fine tuned remote support software, and understanding of enterprise networking allow offices to avoid the limitations of exclusive dependence on smaller consulting organizations, independent freelance consultants, or over-stretched internal IT help.

Progent adds value by offering:

How Does Our Company Start Getting Online Computer Support from Progent?
To get started with Progent's online help services or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT support, visit Immediate Technical Support.

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    ProSight Data Protection Services ECHO provide small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates and monitors your backup processes and enables fast recovery of critical data, applications and virtual machines that have become lost or corrupted due to component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to configure ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data.

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    Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network telephony. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office or cloud-based Microsoft 365 and simplify management through integration with Active Directory. Lync can also reduce capital and operational costs by doing away with VoIP equipment and subscription services, PBX gear, or legacy teleconferencing technology. Progent's certified IM and Presence consultants offer remote and on-premises support to help your company to maintain and repair your existing Lync 2010 deployment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist your organization to design and carry out an efficient Skype for Business migration or a migration to Microsoft Teams.

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    Progent can assist companies of any size to move any part of their network infrastructure to Microsoft Azure. This can streamline network administration and reduce equipment expense. Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the advantages and restrictions of various cloud computing models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and resources and ensure that you sidestep the typical mistakes small companies make when migrating to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also show you how to prepare firewalls and VPN connections and also to integrate iPhones and iPads and Android smartphones and tablets.

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    Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Exchange Server 2007 migration plan that avoids productivity disruption, simplifies long-term support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-site migrations, Progent offers the background to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions powered by Exchange Server 2007.

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    Progent has 20 years of background assisting small and mid-size organizations to plan, deploy, optimize, manage, and debug IT networks that support telecommuters.

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    Microsoft SQL Server 2014 incorporates significant enhancements in critical areas such as performance, uptime, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates transparently across all types of applications including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services including planning, deployment, management, troubleshooting, and software development services to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment.

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    Cisco's security and offsite connectivity solutions for small to mid-size businesses represent a complete array of easy-to-administer protection products to help you safeguard your entire information system. Cisco's Virtual Private Network line includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's professional consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP qualifications who can help your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that fit most closely with your business objectives.

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    Progent's Microsoft-certified consultants can provide small and medium sized businesses IT consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and data. SharePoint Portal Server provides a central location for your employees or customers to access, organize, distribute and manipulate relevant information, files, and applications and to communicate with other people. It allows quicker and more intelligent decisions, more efficient sharing across teams and more economical business practices. The main goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge available within and outside an organization. Windows SharePoint Services connect workers, clients, teams and major tasks with the information they've developed in a manner that makes data convenient to locate, download and re-use.

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    Progent's Microsoft-certified experts can provide businesses of any size consulting, technical support, and application development services for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web technology for intelligently coordinating people, groups and data. SharePoint offers a central location for your workers or customers to access, organize, share and interact with useful data, files, and applications and to interact with one another. Microsoft SharePoint allows quicker and better decisions, more efficient sharing across groups and more streamlined business practices. Windows SharePoint Services join workers, clients, workgroups and projects with the knowledge they've developed in a manner that makes data convenient to locate, retrieve and re-use. Progent's SharePoint experts can assist your organization to manage your existing SharePoint environment or upgrade to the current release of SharePoint Server or to SharePoint Online.

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    Progent's Meraki Wi-Fi access point experts offer remote and onsite support services to assist organizations of all sizes to design, deploy, manage, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology such as switches, routers and ASA firewalls to create a seamless ecosystem that delivers identical access, performance, security, manageability and availability for wired and Wi-Fi clients irrespective of their mobility or device.

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    Progent uses a sophisticated support reporting system that stores and formats complete documentation for all delivered services. Unlike many independent consultants or small service firms who offer scant documentation or specifics of services done, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the service reports transmitted by each staff member to every client. The practice of documenting and archiving service activity allows more effective service and eliminates a variety of common problems such as when a support customer is virtually held hostage to a consultant who won't let go of the keys to the kingdom.

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    Progent's certified Internet Security and Acceleration Server consultants have broad experience creating corporate security designs for IT networks with multiple locations, mobile users, and mission-critical web-based applications. A Progent ISA Server consultant can help your small business plan and implement an installation of ISA Server 2004 that supports your information security requirements without limiting your network.

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    Email Guard by Postini provides continually updated spam and virus filtering, content filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and support specialist. If your company is too small to qualify for a regular Postini license, you can still get access to Postini's Perimeter Manager services through Progent's E-Mail Guard anti-spam and virus defense service program. Progent's expert email protection consultants can help you devise an email defense strategy that incorporates anti-spam and anti-virus products and policies.

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    Progent can help you to understand the many subscription plans offered with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 so you realize maximum business value. Progent supports multi-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also help you to build and maintain hybrid networks that seamlessly integrate local and cloud-based products and services.

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    Progent offers cost-effective remote support to assist businesses to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, system design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.

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    The complexity and connectivity demands of Microsoft Windows Servers requires a network consulting team with practical expertise and broad familiarity with designing and integrating seamless, comprehensive business technology solutions. The experience of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your business objectives. Progent's IT support can help you with designing, deploying, administering, and troubleshooting Windows Server systems that increase the productivity of your IT network. Progent's consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.

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    Progent's ProSight portfolio of managed IT services are designed to provide organizations who maintain minimal in-house IT support staffs with affordable access to enterprise-class management tools and consulting experts. Benefits of Progent's ProSight catalog of managed IT services include predictable network maintenance costs, automation of routine administrative tasks, ongoing absorption of the latest information technology, smooth transition from legacy technology to current solutions, improved fit between computer technology with strategic goals, access to seasoned network consultants, and freeing up management to focus on business instead of fast-evolving information technology.

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    ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by tracking the health of critical devices that power your IT network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT staff and your assigned Progent consultant so all looming problems can be addressed before they can disrupt productivity.

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