Hyper-V 2016 incorporates core technologies initially developed for and refined on Azure, one of the world's biggest public clouds. This significantly improves the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving data security, uptime, expandability, manageability, dependability and recoverability. Progentís Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, configure pilot environments to verify the ability of Hyper-V 2016 to run your critical applications, plan an efficient network topology for a cloud-centric or hybrid installation, develop and execute a smooth migration strategy, train your IT administration and support personnel, and deliver as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 investment gives you maximum business value.
Progent offers the assistance of a certified VMware VCDX expert to help your organization plan, configure, administer and repair VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid cloud systems. Progent offers world-class expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud Suite tools for managing private and public cloud and hybrid cloud environments that provide maximum availability, fault tolerance, and application mobility.
Progentís Wireless Site Survey assists you to plan and install a WiFi network customized for your environment, offering you a wireless solution that delivers the reception, performance, capacity, QoS, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more comprehensive on-premises service.
Progent's certified Office Excel and Office 365 Excel consultants offer a wide range of remote services to assist you to plan, program, test, install, administer, and troubleshoot business applications powered by any version of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to move your existing Excel solutions to the latest versions of Excel, support Excel on iOS-based iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility problems between various releases of Excel. Progent can provide as-needed support to clients who need a fast fix to a specific problem related to Office Excel and Progent can also provide full project management support for migrating or developing line-of-business application software built on Office Excel. Progent's cost-effective webinar training classes for Excel can be customized to meet the special requirements of individual users or teams.
Progent's Juniper Networks-authorized network consultants can assist your company to plan and implement Juniper Firewall/VPN platforms, optimize and support your network infrastructure, and upgrade efficiently from discontinued products to the latest releases. Progent's Junos OS consultants can provide support for Juniper's flagship network control software to help your business to simplify the administration and improve the protection of your Juniper VPN devices and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations maintain networks that incorporate a combination of Juniper's software platforms.
Progent's Cisco-certified Wi-Fi technology consultants can assist you to configure, administer, and debug Cisco Wi-Fi devices such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent provides three basic types of Call Center support including Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft professionals gives your customers convenient access to a reliable technical resource with years of experience providing phone support and online troubleshooting for networks based on Microsoft technology. Progent's concentration is on earning the support Help Desk a respected image as a solid contributor to business productivity. Progent's goal is to resolve rather than simply report problems.
Progent provides small organizations a pair of specially designed network security inventory packages that include, for a set fee, remotely administered inventory scans of your security profile which are evaluated by professional security engineers who assess the data collected by the remote scan, deliver objective evaluations of your current security vulnerability, and make suggestions for improvements. Progent has developed two non-overlapping security evaluation scanning packages for external and internal scanning that are priced to meet the budgetary realities of small businesses while delivering enterprise-quality assessments of your network's exposure to attack.
Progent's background delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to design specialized mission-critical programs and eCommerce solutions that integrate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you create reports that allow you to track your business more effectively, turning raw data into valuable insights into your company and customers.
Progent can assist your it team to plan and manage hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-only systems or in hybrid network models that utilize on-premises IT assets along with cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of cloud integration services that include Azure enterprise hybrid cloud planning and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of background providing high-level consulting support online, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
Progent can provide the support of a certified VMware VCDX expert to help you plan, configure, manage and repair VMware vSphere-based virtualization solution for local networks, cloud environments, or hybrid cloud deployments. Progent can provide world-class expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery. Progent has in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for administering private and public cloud and hybrid cloud environments that deliver high availability, fault tolerance, and application mobility.
Progent practices knowledge transfer from Progent's consultants to customers. By educating customers to resolve technical issues that are within their comfort zone, Progent can concentrate on offering high-value services where Progent has few competitors. Small businesses who utilize familiar independent consultants or who maintain in-house IT staffs benefit when Progent transfers information about new technology and proven methodologies to make their networks more robust, protected, and efficient.
VMware's NSX virtual network platform enables you to build entire networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation independent of the physical components used by the underlying IP network. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and fixes and can produce audit reports to verify full service recovery, validate Service Level Agreements and demonstrate DR compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly restore the complete logical network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help you to design, deploy, test and maintain a DR solution powered by VMware Site Recovery Manager and VMware NSX.
If your company is producing UNIX or Linux software on a network that has MS Windows-based processors, PCs, and office productivity products, Progent offers comprehensive information technology outsourcing that allows you to focus on your field of strategic know-how without the continual hassle of managing your business network. Through the use of automated server monitoring and by delivering online and in-person assistance as your company needs it, Progent represents an affordable solution for supporting an IT system that provides high dependability, protection, and performance. Progent's UNIX/Linux developer assistance services include comprehensive network support outsourcing, virtual server infrastructure, remote and on-premises service and repair, 24x7 monitoring services, and Helpdesk outsourcing.
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map, track, reconfigure and troubleshoot their connectivity appliances such as routers and switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always current, captures and displays the configuration information of almost all devices on your network, monitors performance, and sends notices when problems are detected. By automating complex management activities, WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, locating appliances that need critical updates, or identifying the cause of performance problems.
Progentís Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth experience helping small businesses to minimize network downtime by providing cost-effective remote consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT infrastructure, backup/restore systems, and transparent maintenance. Progentís business continuity consultants can help you to develop and test a sensible business continuity strategy that matches your business goals and budget. Progentís disaster recovery specialists can help you to architect, deploy, and support fault-tolerant technologies including non-stop Internet access, virtualized servers, clustering, network load balancing, transparent off-site backup, and multi-location data centers.
Progent's Cisco Meraki Wi-Fi access point consultants provide remote and onsite support to help organizations of all sizes to plan, deploy, manage, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to configure and support Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products such as Catalyst and Nexus switches, routers and firewalls to create a seamless ecosystem that provides identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi clients regardless of their location or device.
Microsoft allows you to create seamless hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange systems. This permits you to have specific Exchange mailboxes located at your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist you with any facet of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can provide as-needed support to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is carried out on time and on budget.
Systems Management Server provides extra functionality for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs reduce the overall administrative expense of managing and configuring software by making it easier to copy system images, manage mobile computers, and operate management tools. In addition to advising you about ways to save management costs by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT tasks involving areas that Feature Packs are intended to streamline. Progent's adoption and update services can lower spending and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless engineers can show you how to develop sensible procedures and standards to manage PDAs and intelligent mobile communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that includes standards, procedures and technologies to keep your IT computer system protected.
Progent's service specialists in Mac and Microsoft Windows technology can help you combine Apple Macintosh and Windows systems into cohesive environments with resource sharing and workgroup functionality. Allowing efficient co-existence among a mix of servers and desktops powered by Mac OS and Windows calls for broad knowledge of and background with Mac and Windows products. Progent's background in Microsoft and Apple service makes it possible to offer expert assistance to companies that rely on these platforms to keep their strategic edge. Progent can also assist you to interface Apple's iPhones and iPads with your Windows network.
Progent has created several network security packages designed to provide larger enterprises an objective and comprehensive network security audit from a group of premier security consultants. All Progent's security evaluation packages incorporate a suite of procedures like automated scans from within and from beyond the company security perimeter, professional analysis of scanned data by accredited security consultants, production of a report explaining the results, plus an interactive concise executive summary and a detailed interactive review for in-house network administrators.
The Contact Center service model used by Progent's Technical Response Center offers small businesses an effective option to reliance on independent service individuals by offering extensive expertise accessible to multiple engineering groups, optional 24x7 availability of urgent assistance, fast escalation to top-level experts for handling the most complex problems, service consistency and reliability, quick follow-up overseen by seasoned service administrators, a selection of convenient mechanisms for initiating service jobs, plus excellent process visibility enabled by trouble ticket updates and accessible through a web portal.
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-based devices designed as value-priced Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants can provide online or onsite configuration and debugging services to assist you to plan, configure, update, tune, manage and debug Cisco Small Business Wi-Fi AP deployments of any scale or architecture.
If your company operates a Sun Solaris network or a mixed-platform network, Progent's CISM and CISSP-certified security specialists can assist your whole enterprise in a broad array of security areas such as security administration procedures, security design and strategies, access management systems and techniques, applications development security, operations security, physical security, telecommunications, network and web security, and workplace recovery planning. CISM, CISSP and ISSAP stipulate the fundamental competencies and worldwide standards of knowledge that information security professionals are expected to possess. These accreditations offer executive management the assurance that consultants who have earned their CISM or CISSP qualification have demonstrated the experience and knowledge to deliver world-class security support and consulting services.
Progent's CCIE-certified network infrastructure experts can help your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Progent provides three essential kinds of Helpdesk support including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts offers your customers convenient access to a dependable technical resource with years of experience providing phone support and remote access troubleshooting for networks based on Microsoft technology. Progent's concentration is on earning the support Helpdesk a positive image as a key contributor to business performance. Progent's goal is to fix and not merely record problems.
Microsoft Lync 2013, rebranded Skype for Business, allows businesses of any size to create a manageable and secure communications environment that supports the modern BYOD computing style with instant messaging, presence, audio/video and web conferencing with application sharing, as well as IP-based and PSTN calling across a broad assortment of desktop and handheld clients. Progent's Microsoft-certified Lync 2013 experts and network integrators can assist you to assess the business benefits of Lync 2013, create an in-house, cloud-based (with Lync Online) or mixed topology appropriate for your current and future goals, deploy Lync 2013 so as to speed up your return on investment, and provide live online and on-premises training to your IT staff and users. Progent offers in-depth expertise in key components of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with popular Office and Office 365 applications such as Outlook and PowerPoint.