Progent offers enterprise clients the help of a NetApp-certified consultant to deliver remote or onsite expertise for NetApp's complete line of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, system management, information assurance, high availability, and remediation. Progent offers Level 3 support to assist you to resolve issues with NetApp SAN storage deployments efficiently based on best practices.
Progent's Citrix experts can assist your organization to evaluate the potential business value of the available versions of Essentials for Hyper-V, assist you to integrate Citrix administration utilities in your Microsoft Hyper-V environment, and show you how you can deploy Citrix Essentials for Hyper-V to enhance the performance, availability, consistency, and fault tolerance of your virtualized network while lowering the cost of equipment and support and simplifying management tasks.
Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, optimizing and troubleshooting System Center Operations Manager solutions and can provide companies of any size expert online or onsite consulting support for SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that provides the performance and availability required to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to import and customize SCOM 2012 management packs according to leading practices for monitoring network infrastructure and both Microsoft and third-party applications and services. Also, Progent can deliver fast online or on-premises technical support to assist you to remediate serious problems detected by SCOM 2012.
Progent delivered a wireless networking solution that enabled a school to increase productivity and avoid the ongoing costs of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for interfacing separate sites up to 2.5 miles apart and can reach even longer ranges. This wireless alternative offered better bandwidth and dependability than simply amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz band it provided immunity to local interference.
Progent's Juniper-certified NetScreen engineer can assist your company to configure and integrate NetScreen 5000 series routers, upgrade from previous NetScreen devices to more current Juniper products, and repair network infrastructure problems in all-Juniper or mixed-technology systems.
Progent's Microsoft-certified Windows 11 experts can provide an array of services for Windows 11 such as cloud solutions, mobile management and synchronization, at-home workforce access, data and identity security, streamlined deployment, and Call Center services.
Progent can provide access to a senior consultant with extensive experience configuring, managing, and enhancing telepresence platforms from leading vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal IT management team, your ISP, and your video conferencing technology vendor to help your company increase the business value of your video conferencing solution.
Progent's certified ISA Server consulting experts have extensive backgrounds creating Microsoft-based security designs for IT networks with multiple locations, remote workers, and mission-critical web-based applications. A Progent ISA Server consultant is ready to help your small business design and implement a configuration of Microsoft ISA Server 2004 that supports your IT security requirements without limiting your productivity.
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of information technology security experts. GIAC accreditations are recognized by businesses and institutions throughout the world including and the United States NSA. Progent's GIAC-certified information assurance consultants offer support for any of the security services addressed under GIAC certification including evaluating network vulnerability, event handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or local support organizations who offer scant documentation or specifics of tasks done, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support reports sent by every staff member to every customer. The practice of documenting and organizing support activity results in more efficient service and eliminates a slew of common misfortunes such as when a support customer is virtually held hostage to a consultant who won't let go of the keys to the kingdom.
Progent's Microsoft-certified consultants can help your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from an older device management platform or help you to modify your existing SCCM 2012 ecosystem to support your evolving IT needs. Also, Progent can assist you to create an infrastructure that fully supports SCCM by delivering expertise with related Microsoft platforms including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and IIS.
Progent's ProSight Virtual hosting services offer small businesses a variety of benefits such as lower capital expenditures, savings on operational costs, better executive focus, enterprise-class security, enhanced fault tolerance, and business continuity.
Progent can provide the support of Microsoft-certified engineers and seasoned software programmers, DBAs, project management experts, Cisco-certified network engineers, business continuity specialists, and certified data security professionals to assist you to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, install test environments at your site or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS solutions, and define an efficient and safe IT infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent's Technical Response Center offers nationwide extended hours remote help for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals offer after-hours telephone help and remote direct network access to isolate and resolve technical problems quickly and affordably. The scope of technical experience available from Progent's staff of country-wide support engineers allows Progent to escalate even the toughest problems to qualified specialists as required. For critical issues, the TRC tries to answer your call for support within one hour.
Microsoft Small Business Server is a low-cost collection of essential servers that offers the foundation for a feature-rich but easy-to-manage IT network. The integration demands of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for a network consultant with real-world expertise and broad experience in planning and implementing cohesive and comprehensive information technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies built into Microsoft SBS 2011 and SBS 2008. This experience assures you success in installing, managing, and servicing IT solutions powered by the Microsoft SBS suite of servers and applications.
Progent can provide cost-effective remote support to assist businesses of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, testing, deployment, centralized administration, performance optimization, licensing management, backup/restore solutions, and security.
Progent's Cisco wireless VoIP phone configuration experts offer online and onsite assistance to help you create and maintain a Cisco Wi-Fi IP phone deployment by delivering integration services that can range from troubleshooting the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Progent's ransomware experts can assist you to assess your ransomware vulnerability, monitor and protect your IT environment, assist with settlement negotiations with a threat actor, and rebuild a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
ProSight Reporting is a growing family of real-time reporting utilities designed to work with the industry's leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo enables single-tap identity verification on iOS, Google Android, and other out-of-band devices.
Lync 2013, rebranded Skype for Business, enables businesses of all sizes to create a manageable and secure communications ecosystem that supports a BYOD computing style with instant messaging, real-time presence, web conferencing with application sharing, as well as IP-based and PSTN telephony enabled for a wide assortment of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 consultants and system architects can help you to assess the business benefits of Lync Server 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid topology suitable for your present and long-term plans, deploy Lync Server 2013 in a way that expedites your return on investment, and provide custom online and onsite training to your management team and end users. Progent has in-depth expertise in key pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can help your organization to combine Lync 2013 with key Microsoft 365 applications such as Outlook clients and PowerPoint.
Remote management cards offer network managers complete control over a server without the need for a personal visit. Through remote management cards, all console screen data plus keyboard and mouse functionality are transferred to an off-site session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to plan, deploy, and manage a fault-tolerant company network that includes remote server management cards and Progent can use these remote management cards to provide efficient off-site technical help. Progent has experience with a variety of remote server management cards including Aten IP9001 remote server management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.
Progent's certified consultants can help you to assess the business value of Windows Server 2012 R2 for your organization, develop test systems and migration plans, tune your network for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT support team, create an enterprise-wide security strategy, automate network management, help with application development, and generate and test a disaster recovery/business continuity plan.
Progent has over 20 years of background configuring, and supporting the core platforms included with Microsoft System Center and can help you to design, deploy, manage, and repair your System Center 2012 R2 solution to maximize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent can help your organization to migrate to the current version of Microsoft System Center from an earlier one or from another datacenter management platform to deliver the advantages of enterprise-class provisioning, management automation, security and compliance, plus infrastructure and application performance monitoring.
Progent's Ekahau-certified Wi-Fi network design consultants can assist your business to plan, deploy, optimize, manage and troubleshoot a Wi-Fi solution adapted to your building. Progent can provide remote or onsite support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF signal measurement, Ekahau Analyzer for troubleshooting RF problems, and Ekahau Insights for tracking the performance of multiple Wi-Fi networks.
The CISA credential is a recognized qualification that indicates mastery in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that consultants undergo an extensive test administered by the ISACA international professional group. Progent offers the services of a CISA-Premier network security audit consultant trained to help companies in the areas of information systems audit services, information technology enforcement, systems and architecture lifecycle, information technology support, safeguarding of information assets, and disaster recovery planning.
Progent's Ekahau-certified Wi-Fi network design consultants can help you to plan, install, enhance, manage and debug a Wi-Fi network adapted to your facilities. Progent can provide remote or onsite support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF signal analysis, Ekahau Analyzer for debugging RF signal problems, and Ekahau Insights for monitoring the performance of multiple Wi-Fi sites.
Progent's certified consultants can assist you to evaluate the possible advantages of Hyper-V-based server virtualization for your company, conduct test installations to validate Hyper-V's compatibility with your production applications, evaluate your network architecture for smooth operation with virtualization technology, assist you in migrating to Windows Server 2008 and setting up Hyper-V, educate your network management staff to track and administer Hyper-V, provide world-class consulting support for improving the security of your virtual machines, design and test disaster recovery processes that optimize network uptime, and deliver continuing consulting and technical support including affordable online repair and turn-key Help Desk outsourcing.
Dynamics GP/Great Plains allows you to expand and control your business better by offering easy availability of strategic information and a rapid return on investment. Dynamics GP/Great Plains offers major business benefits including its ability to extend the reach of your organization, manage your financials, computerize financial operations, standardize processes throughout your company, improve inventory control, enhance order accuracy, expand revenue and shorten turnaround time, and increase cash flow. Progent can help you configure and manage a reliable, secure server and communications foundation to support Great Plains, and can offer expert Microsoft Dynamics GP/Great Plains consultants to help you reap the full benefits of your Microsoft Dynamics GP software.
Progent's engineers can provide a range of IT outsourcing and co-sourcing services to help companies of any size to install, administer, and support environments that include workstations, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project managers can help create testing labs to evaluate Microsoft Windows 8.1 and plan and implement Windows 8.1 deployment projects following proven methodologies.
Progent's Linux consulting experts offer small companies and developers assistance with administering and supporting Linux systems that run with Microsoft-based technology. Progent offers your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide range of expertise offers you an easy single consulting firm to show you how to build and maintain a secure and reliable cross-platform network and communications solution that supports Linux and Microsoft interoperability by integrating MS Windows with major Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds creating corporate security designs for IT networks with many locations, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small business design and implement a configuration of ISA Server 2004 that supports your IT security requirements without limiting your productivity.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Windows 8.1 is engineered to power devices from smartphones and tablets to engineering workstations. An abundance of new and improved capabilities, including its touchscreen interface and iconic tile user interface, offer a wide selection of benefits for companies who know how to exploit them. Progent's Windows experts can help bring your business up the learning curve with Windows 8.1 and make sure you gain significant competitive advantage from the operating system's various technical enhancements.
Microsoft ISA 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, VPN, proxy, and Web caching platform for protecting the Internet-facing applications of any sized business against a broad variety of attacks. Progent's Microsoft-certified ISA Server experts can show you how to plan, rationalize, pilot, install, customize and support the Standard or Enterprise version of ISA Server on your network.
Progent's Microsoft-certified consultants can deliver affordable remote and on-premises support to implement your upgrade to Microsoft Exchange 2010, produce thorough documentation of your upgraded messaging system, train your IT team and end users to get them up to speed rapidly on Exchange Server 2010, and provide continuing management services and technical help. Progent can also assist you to upgrade from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.
Small to middle size companies can now enjoy all the benefits of Operations Manager 2007 and also have quick access to Progent's Microsoft certified network support experts. With Progent's affordably priced network service packages, mid-size organizations can select a simple co-sourcing service program built around System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager to offer small and midsize company information systems enterprise-class availability, protection and productivity.
Altaro VM Backup software offers small and mid-size organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure storage. Top features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as low as five minutes for minimizing your exposure to data loss, military-grade encryption, item-level recovery capability for specific files and emails, extensive support for Windows Server Cluster Shared Volumes and for VMware vCenter for managing large-scale environments, and support for Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is a certified Altaro partner and offers a wide array of consulting services to assist you to design, deploy, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.
Progent's Microsoft engineers can provide affordable online technical support and programming services to help your business to design, deploy, manage, and maintain Microsoft SharePoint 2010 environments that can involve web sites that can function as portals, extranets, document and media management applications, wikis, data marts, business analytics, enterprise search engines, Visio-driven workflows, and other utilities to support and enhance teamwork. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's familiar office productivity applications including Office Excel, Word, PowerPoint, and Visio. Progent can assist your business to migrate from previous versions of SharePoint or adapt a mix of web applications into a unified and easily managed SharePoint 2010 solution.
Progent offers the support of certified consultants and experienced database application programmers, database administrators, project managers, Cisco-certified network engineers, business continuity planning specialists, and security professionals to help you to evaluate the likely benefits of SQL Server 2012 for your business, set up pilot systems at your site or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and define an efficient and safe network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent's Microsoft-certified consultants can provide computer help and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's support team can show you how to design, integrate, maintain and administer the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
For large organizations, Progent can leverage in-house network support groups by providing extensive background in supporting key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the nationwide or worldwide enterprise with branch offices, Progent can act as a transparent local extension of enterprise network management. Progent's enterprise support services include company-wide security, remote branch office support, network design, Sarbanes Oxley conformance, project management, and top-level support for multiple location network environments powered by Enterprise Windows 2003. Progent can provide field consultants and technicians to assist with a campus move or office move, or a network architect to assist with building or using an Internet Data Center or co-location site.
Immediate Support and Integration Small Business Wireless
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a DR solution based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, affordable creation of a stretch cluster quorum arbitration point.
Progent is among the most qualified network support companies for integrating email solutions based on Exchange 2000. Progent specializes in helping small businesses receive the full benefits of Microsoft Exchange Server 2000 under common scenarios including upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
Small to middle size businesses can now enjoy all the benefits of Operations Manager and also have fast access to Progent's Microsoft certified IT support professionals. With Progent's economically priced network service packages, mid-size organizations can select a simple co-sourcing package built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent supports Operations Manager to provide small and midsize business networks world-class reliability, security and performance.
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to create custom line-of-business applications and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can help you design reports that allow you to track your business more thoroughly, transforming raw data into valuable insights into your company and customers.
Progent's certified Windows Server 2022 consultants can help your company to design and carry out a cost-effective migration to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Progent provides nationwide online help and consulting services for businesses who run UNIX, Linux, or Sun Solaris environments or whose information systems feature a mix of UNIX and Microsoft Windows products. Online IT help offers maximum leverage for your IT dollar by protecting user productivity and limiting the time billed for network analysis and repair. Advanced remote support utilities and experienced service specialists and engineers allow Progent to handle the majority of IT issues without squandering time and money by traveling to your location. In most of situations your network problems can be remediated by telephone or through a combination of telephone support and remote network analysis. Progent can make available Cisco CCIE network engineers and CISSP certified security specialists to help with the toughest network issues.
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity downtime, reduces ongoing support requirements, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-site upgrades, Progent has the knowledge and experience to finish your project rapidly and affordably. Progent's Exchange 2003 help, troubleshooting, and consulting services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.
Progent's Microsoft certified professionals can provide small and mid-sized businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the speedy development of enterprise-class business programs that offer your company a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the firewall. In addition to providing consulting, support and troubleshooting services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information network. Progent can also help you migrate from older editions of Microsoft SQL Server to Microsoft SQL Server 2005.