Additional Topics of Interest

Project Management Test Lab Consultant
Herakles Data Center Test Lab Specialist

Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for piloting line-of-business applications, creating cost-effective migration procedures, assessing and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility problems, and building training systems for new products and technologies. For Progent customers who lack adequate in-house resources to configure effective test systems, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping critical network projects on schedule.

Top Virus Rollback Professional
Onsite Technical Support ProSight Next Generation Endpoint Protection

ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based analysis tools from SentinelOne to defend endpoints and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely escape legacy signature-matching AV tools. ProSight ASM protects on-premises and cloud resources and provides a single platform to automate the complete threat progression including protection, detection, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats.

OS X Remote Technology Professional
macOS Technical Support Consulting Services

Progent provides national remote phone support and consulting services for businesses that run Apple Mac OS X environments or whose IT systems feature a combination of Apple macOS and Mac OS X with Microsoft Windows products. Progent's experts offer Apple macOS and Mac OS X users a range of IT services such as desktop assistance, migration to the current version of OS X from other earlier editions of macOS and Mac OS X, plus help with Apple macOS and Mac OS X application software. Progent can also help you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Online technical support offers optimum return for your information technology dollar by protecting client efficiency and limiting the time charged for network analysis and repair. Sophisticated remote access utilities and experienced technicians and consultants allow Progent to solve most IT problems without squandering time and expense by traveling to your location. In most of situations your network issues can be remediated over the phone or via a combination of phone support and online access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security professionals to help with the most challenging system problems.

Consultant Mac Phone-based
24 Hour macOS Troubleshooting Technology Professional

Progent offers nationwide remote help and consulting services for companies that operate Apple macOS and OS X environments or whose information systems feature a mix of Apple Mac and Microsoft technology. Progent's consultants can provide macOS and OS X users a range of IT services such as desktop support, migration to the most recent version of macOS from other earlier editions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad support, or moving to Apple's iCloud services. Remote technical support provides optimum leverage for your information technology budget by protecting client efficiency and limiting the hours charged for network repair services. Advanced remote support utilities and experienced technicians and consultants combine to enable Progent to solve most IT problems without squandering time and expense by going to your location. In the vast majority of cases your IT issues can be remediated over the phone or via a combination of telephone support and online access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP and ISSAP certified security professionals to help you with the toughest system issues.

CISSP-ISSEP Security Technology Professional
Emergency CISSP-ISSEP Security Consultants

Progent's CISSP-certified network security experts can assist businesses of all sizes with any aspect of IT security. Progent can help implement efficient security systems that guard a small business against advanced threats or Progent can plan, deploy, and manage an end-to-end security environment for hybrid networks that support onsite, remote, and mobile clients sharing network resources distributed over multiple physical sites and various clouds.

WatchGuard Firebox M370 Firewall Network Consultant
Cybersecurity Contractors WatchGuard Firebox M5600 Firewall

Progent provides support expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and maintain a WatchGuard Firewall product that fits your network security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.

SentinelOne Singularity EDR Consultants
Specialists SentinelOne Singularity Complete Integration

Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that includes AI software and advanced services to provide comprehensive endpoint detection and response.

LockBit ransomware recovery Consultancy
Consulting Services ransomware cryptoworm recovery

Progent's experienced ransomware recovery experts can help your business to rebuild an IT network damaged by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or Locky.

64-bit Migration Professionals
64-bit Upgrade Consultants

Progent's Microsoft-expert engineers can assist you to update your workstations from 32 to 64 bits. Progent can assist your company to calculate the risks and advantages of migrating to 64-bit PC desktop processing, plan an affordable migration strategy that reduces operational disruptions, and deliver economical, expert remote help to assist your organization to install 64-bit PC desktop operating systems and application programs on your existing computers.

Cybersecurity Inventory Technology Professional
Wireless Security Scan Consultants

Progent offers two low-cost service bundles designed to enable small businesses to receive an impartial network security assessment from a premier security engineer. With Progent's External Security Inventory Checkup, an engineer administers a comprehensive test of your IT infrastructure from beyond your firewall to uncover possible risks in the security profile you present to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional executes a system scan from a secure machine within your company firewall to determine vulnerabilities to inside assaults. Both security inventory services are set up and run from a protected external location.

Largest Colocation Facility Support and Integration
Colocation Facility Consulting Services

Colocation data centers make it possible for companies to share world-class data centers for housing network hardware that runs vital applications and services. Progent's Microsoft and Cisco certified IT experts can assist your company with all aspects of your colocation program such as choosing and moving to a colo site, designing system architecture, defining hardware, on-site and on-line maintenance, setting up offsite system management, and education your support personnel.