Progent's Microsoft-certified consultants offer online and onsite consulting services for companies of all sizes to assess the costs/benefits of migrating to Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can assist you to plan a local, cloud-based or mixed topology; interface Skype for Business with SQL Server,Exchange Server, SharePoint and Office; set up HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication systems such as Cisco Video Interop Server. Progent's certified network security experts can help you create and validate a security environment for your Skype for Business deployment that meets government and industry standards.
If you have a small business network with 10 to 50 desktop clients, Progent's computer outsourcing services free your business from over-reliance on an individual independent service provider while giving you affordable and dependable access to high-quality technical support. By delivering network support service when you require it, offering advanced knowledge for critical applications, offering unique support such as 24x7 network monitoring, and charging only for support you receive, Progent offers you an economical way for optimizing the productivity and profitability of your small business information system. Progent is the smart way for small businesses to build and maintain a robust and secure IT system and to have fast access to the experienced support ordinarily available only to enterprises who are able to afford a sizeable internal IT organization.
Office 365 is Microsoft's growing suite of productivity apps and cloud services available on a subscription basis. Office 365 programs and cloud-based services are offered in an array of subscription plans targeted at markets from students and households to global enterprises. Progent can provide quick and affordable remote access to consultants with expertise in Microsoft, macOS, Apple iOS, and Android technology. Progent can help you to understand the many subscription plans available with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent offers expertise with cross-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and manage hybrid ecosystems that transparently integrate on-premises and cloud-based resources.
Progent's Cisco certified Wi-Fi consultants offer affordable online and onsite support for legacy and modern Wave 2 Aironet wireless access points and Progent can assist your business to design and manage Wi-Fi solutions that incorporate indoor and outdoor/industrial Aironet APs.
Small to middle size businesses can now enjoy all the benefits of Operations Manager and also have fast access to Progent’s Microsoft and Cisco certified network consulting experts. With Progent's economically priced network service packages, mid-size organizations can select a basic co-sourcing package based on System Center Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent supports Operations Manager to provide small business networks enterprise-class availability, security and performance.
Progent's Cisco Meraki wireless AP consultants offer online and onsite support services to assist businesses of all sizes to design, install, maintain, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to configure and support Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology such as switches, routers and ASA firewalls to create a seamless ecosystem that delivers identical access, responsiveness, security compliance, manageability and uptime for wired and wireless users irrespective of their mobility or device.
Microsoft Dynamics GP/Great Plains 2010 software is a comprehensive business management solution that integrates data and processes across your business, communicates seamlessly with other solutions, and connects employees, customers and suppliers unrestricted by time or place. Created for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver capability for accounting, management reporting, project management, inventory and order control, eCommerce, HRM, customer relationship management, field service, manufacturing, retail, and online business services. Progent can help you install and manage a robust, protected computer and network infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains consultants to help your business exploit the full potential of Dynamics GP 2010.
Lync 2013, renamed Skype for Business, allows businesses of any size to build a centrally managed and secure communications environment that supports the modern Bring-Your-Own-Device computing style with IM, real-time presence, web conferencing with app sharing, as well as IP and PSTN telephony across a broad assortment of stationary PCs and handheld endpoints. Progent's certified Lync 2013 consultants and system integrators can assist you to evaluate the advantages of Lync 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or mixed model suitable for your current and future goals, implement Lync 2013 in a way that expedites your return on investment, and deliver custom webinar and on-premises training to your management team and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with popular Office and Office 365 apps including Outlook clients and PowerPoint.
Progent's SonicWall firewall consultants can show you how to configure, maintain, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified network security consultants can help you incorporate SonicWall security gateways into a complete security solution and design security into your corporate practices.
Cisco Cisco Unified Communications Manager (Unified CM), previously named CallManager, is the core of Cisco's communications and collaboration platform. Unified Communications Manager and Unified CM Express (CME) offer an advanced IP-PBX by integrating tightly with applications such as Cisco Unified CM IM and Presence Service, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's CCIE-certified consultants can deliver efficient and budget-friendly online and onsite support to help businesses of any size to create and maintain Unified CM ecosystems by providing Unified Communications Manager integration and troubleshooting services that add maximum business value. Progent's consultants can help with any aspect of Unified CM support and troubleshooting in areas such as integrating Voice over IP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, creating Cisco UCS server clustering solutions for high availability, capacity planning, and integration with Exchange Server.
Progent can assist you with any aspect of Microsoft Azure integration including requirements analysis, readiness evaluation, system architecture, pilot testing, deployment, centralized management, performance optimization, license controls, disaster recovery strategies, security planning, and compliance validation. Progent can assist your IT staff to set up and troubleshoot firewall appliances and VPN tunnels so your users can securely connect to Azure services, and Progent's Microsoft-certified consultants can help you set up critical Microsoft platforms to run in the cloud including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist your organization to create a hybrid cloud ecosystem that transparently combines on-premises datacenters with Azure-based resources.
Progent's Cisco CCIE wireless infrastructure experts can provide remote or on-premises configuration and debugging services to help your organization to plan, configure, update, tune, manage and troubleshoot Aironet wireless access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your wireless environment with your wired network and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, placement and setup of Aironet wireless APs to accommodate your specific workplace layout, building structure, and expected network traffic.
Progent's ProSight Virtual hosting services provide small businesses a variety of advantages including reduced capital costs, reductions in operational costs, better executive focus, world-class protection, greater availability, and regulatory compliance.
Progent’s Wireless Consulting Services provide a convenient, affordable option for businesses of all sizes to deploy, manage, monitor and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's ProSight family of managed services are intended to provide organizations who have minimal internal network support staffs with low-cost help from enterprise-class management tools and consulting expertise. Benefits of the ProSight line of managed services include flat-rate IT management expenses, smart automation of common administrative tasks, ongoing adoption of new technology, graceful transition from older technology to current solutions, close fit between information technology with strategic objectives, guidance from seasoned IT consultants, and allowing management to concentrate on business issues instead of ever-changing information technology.
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business deploy and maintain Cisco’s security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and offer the flexibility to evolve with your growing business needs. Progent’s Cisco-Premier network consultants are familiar with Cisco’s comprehensive line of products targeted at eliminating data pilfering, virus and worm assaults, DDoS attacks, and other security risks to your network. Progent can help you deploy Cisco products to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control foundation for user authentication, authorization, and tracking from an easy-to-use Web interface.
Progent’s colocation center IT services are intended for companies with equipment housed at IDCs or data center collocation hosting sites and in need of on-demand in-person service at the colocation site plus off-site help from Microsoft and Cisco Premier Certified experts. Progent provides a full array of data center and data center and colo support services including network topology evaluation, Windows and UNIX server integration and support, troubleshooting for server and telecommunications infrastructure, development and deployment of non-stop systems, defining and implementing layered security structures, firewall configuration and support, designing load balancing environments, and creating fault tolerant server and storage clustering systems.
When conducting consulting tasks for enterprise customers, Progent follows a phased methodology driven by defined milestones so as to meet financial, scheduling and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures derived from the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, pilots, design tuning, and professional implementation. All phases are recorded to make available a comprehensive description of IT services delivered and to help in ongoing network support.
Progent's Cisco-certified CCIE network experts can assist your company to maintain your legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, configure, tune, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services
Microsoft WSUS allows information technology managers to deploy and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT staff can fully and effortlessly manage the installation of updates that are published via Microsoft Update to servers and desktops in a company. Progent can assist you with complex details of the initial configuration of Microsoft SUS such as planning the Microsoft Software Update Services deployment, setting up client's workstations, defining the Group Policy settings, and making sure your Microsoft WSUS GPO is linked to an Active Directory container that makes sense for your system environment.
If you have a company IT system with 10 to 50 network users, Progent's IT outsourcing services free your business from dependence on an individual freelance service provider while giving you cost-effective and reliable access to high-quality technical expertise. By providing IT support help when you need it, offering advanced knowledge for key applications, delivering value-added support such as 24x7 server monitoring, and billing only for services you use, Progent offers you an affordable way for maximizing the business value of your small office network. Progent is the intelligent way for small businesses to create and maintain a reliable and secure information network and to benefit from fast access to the skilled help ordinarily restricted to businesses who can afford a sizeable internal IT organization.
Progent's certified security consultants can help you protect your Apple Mac network through professional support offerings such as running security audits, recovery from virus and denial of service penetrations, setting up firewalls, integrating safe remote and mobile access, installing automated programs for protection against viruses, spam, and directory harvest attacks, and developing a company-wide security strategy appropriate for the specific objectives of your business network.
If you are producing Linux-based software in an environment that includes Microsoft Windows-based processors, PCs, and office applications, Progent can provide comprehensive network support outsourcing that frees you to concentrate on your field of high-value know-how without the continual distraction of maintaining your business network. By using automated server monitoring and by delivering online and in-person assistance when your business needs it, Progent represents an affordable solution for maintaining an information network that provides high dependability, protection, and efficiency. Progent's UNIX/Linux developer assistance services include comprehensive information technology outsourcing, virtual server infrastructure, remote and on-site service and repair, 24x7 monitoring, and Contact Center services.
Colocation sites make it possible for companies to share enterprise-class data centers for hosting network equipment that runs mission-critical applications. Progent's Microsoft and Cisco certified IT experts can assist your business with all facets of your colocation strategy such as choosing and moving to a colo site, designing system architecture, defining required equipment, on-site and remote troubleshooting, establishing remote network administration, and training your support personnel.
Progent can provide the guidance of a CRISC-certified risk management expert to help your company to design and deploy an enterprise risk management (ERM) strategy based on best practices promoted by CRISC and crafted to match your organization's risk tolerance, business objectives, and IT budget.
Microsoft Dynamics GP/Great Plains can help you grow and manage your business better by offering deep availability of decision-driving data and a rapid ROI. Dynamics GP confers major productivity benefits including its ability to extend the presence of your organization, handle your accounting, automate financial processes, standardize procedures across your business, improve inventory control, increase order accuracy, grow sales and shorten lead-time, and increase free cash flow. Progent can show you how to set up and maintain a robust, safe server and network foundation to support Great Plains, and can provide experienced Dynamics GP/Great Plains support professionals to help you reap all the advantages of your Microsoft Dynamics GP business management system.
System Center Configuration Manager 2016 automates software provisioning and updating, streamlines compliance settings control, inventories network resources, protects against corporate data leakage, performs health reporting, enables safe end-user self service, and delivers a common point of control for managing multi-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can help you with any aspect of planning, implementing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
Progent's certified engineers offers remote and onsite consulting services to assist you to administer, maintain, and troubleshoot PCs powered by Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, data and identity protection, backup and restore, online connectivity, mobile device integration, wireless configuration, and remote network monitoring and alerts.
For medium-size businesses looking for network consulting services, Progent can deliver a variety of alternatives including local service, on-line assistance, phone-based Call Center, round-the-clock support with automatic network monitoring, emergency staff augmentation, site relocation services, application development, and expert consulting. For midsize businesses in California or other areas serviced by Progent's field engineers, Progent offers expert onsite help for solving network problems rapidly and economically.
Microsoft Communications Server delivers IM and presence as part of an extensible, world-class solution offering advanced security, transparent compatibility with additional Microsoft software, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize cost savings and improved operational efficiencies, enhanced individual productivity, and better intellectual property security with this easy-to-administer, fault-tolerant IM platform. Effective implementations of Office Communications Server require careful planning and consideration before roll out. Progent's Microsoft-certified professionals can provide the skill needed to deliver all the advantages of Office Communications Server across your entire organization.
Progent's certified failover clustering experts can help you to assess the benefits of deploying Microsoft Windows Server 2012 failover clustering technology to create a powerful high-availability/disaster recovery strategy, help your organization to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual machines, and show you how to streamline the administration of clustered servers.
24/7 Envisioning Phase: Requirements Definition Consulting Group Computer Setup MSF
When conducting IT projects for enterprise customers, Progent follows a structured approach based on defined milestones in order to achieve budgetary, timing and technical targets while minimizing business disruption. Progent's Enterprise Services Methodology utilizes industry project management standards based on the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, pilots, design adjustments, and professional deployment. All facets are recorded to make available a detailed summary of technical services delivered and to assist in ongoing system maintenance.
Progent's Cisco-certified wireless integration consulting experts can assist you to configure, manage, and troubleshoot Cisco Small Business Wireless APs.
Progent can assist you with any phase of Azure cloud migration including requirements analysis, readiness evaluation, solution design, pilot testing, implementation, centralized management, performance optimization, license controls, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can help you to configure and troubleshoot firewalls and VPN connections so your clients can safely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also assist you to create a hybrid cloud ecosystem that transparently integrates physical datacenters with Azure services.
Progent's Microsoft-certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test environments and migration plans, optimize your network for local, multi-site, cloud-based, and hybrid environments, educate your IT management team, develop a corporate-wide security strategy, automate network management, assist with application development, and build and test a DR/BC plan.
Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks PA-Series firewalls to create a next-generation cybersecurity ecosystem that spans your on-premises and cloud-based assets and guards all users anywhere with any device.
Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controller appliances to manage wireless LANs of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or implement a smooth migration to Cisco's modern wireless controller solutions.
Progent's experienced ransomware recovery experts can assist your business to reconstruct an IT network victimized by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock.
Progent's certified IT consultants offer Windows Server 2016 integration consulting services to assist businesses of any size to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help your company to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Progent's Meraki Wi-Fi access point consultants offer remote and onsite support services to help organizations of any size to plan, deploy, manage, expand or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to set up and support Meraki-based wireless networks for sites that range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology including Catalyst and Nexus switches, routers and firewalls to create a cohesive network infrastructure that delivers identical connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi clients irrespective of their location or device.
Progent’s IT outsourcing support offerings for small businesses include designing 2003 Server, Microsoft .NET Server, and BackOffice environments, managing migrations XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-site repair, fixing chronic integration issues, and creating a company-wide security strategy. Progent can show you how to enhance network reliability and performance via fault-tolerant configuration, redundant network architecture, and proactive server monitoring. Progent also provides project management assistance for major migrations and can help with requirements assessment, resource inventory, BOM development, sourcing qualification, procurement coordination, and complete documentation. Progent’s computer outsourcing service also includes training for office productivity programs such as Office XP.
