Expert Remote Technical Support for Burbank, California Small Business Computers from Certified Engineers
Small businesses have traditionally been ignored by major IT support firms. Many small businesses allow themselves to grow dangerously reliant on freelance engineers or small support organizations who don't have the bandwidth or extensive knowledge to react quickly or efficiently to technical crises. Still other small companies turn to giant service firms that employ technicians able to offer by-the-numbers solutions to ordinary problems but who are missing the background and technical scope to handle the diversity of configurations and absence of standards that characterizes small company information systems.

Progent's time-tested approach to providing low-cost and effective technical service to small businesses has made Progent one of the top Microsoft-certified network consulting firms in the United States. Progent has provided online support to small businesses in every state in the United States (See Progent's client testimonials).

For medium-size and enterprise companies, Progent can provide co-sourcing support to add to the technical skills of your internal IT service staff. Co-sourcing can reduce expenses and help meet schedules for major IT initiatives like application programming, business continuity planning and testing, network security evaluations, merging datacenters, or software migrations and upgrades.

Progent can in addition offer access to certified experts to assist your business to plan and execute your cloud computing strategy.

Key Technical Areas Serviced by Progent for Office Networks in Burbank, California
Progent offers the services of certified experts for all aspects of network technology found in small and midsize companies and local governments. Technologies serviced by Progent include:

Support Delivery Alternatives for Burbank, California Companies
Progent offers a selection of alternatives for providing small and midsize businesses with affordable IT services for troubleshooting, system architecture, hosting, and IT management outsourcing. Progent's model for delivering IT support services is based on the Help Desk Call Center operational structure familiar to big IT support organizations. Progent's Contact Center Support Mechanism promotes fast support, thorough activity documentation, reliable follow-up, and tight cost control across an array of network support delivery alternatives that include remote repairs, in-person help, top-level consulting, plus server hosting.

  • Remote Service
    Progentís Technical Response Center (TRC) offers emergency and routine remote service for Microsoft Windows, Linux, Apple OS X, and Cisco-powered systems in the U.S. and globally. Progent's certified support experts can assist clients to troubleshoot and fix network problems without the cost or time loss of travel for onsite support visits. The experience of Progent's IT consultants makes it possible to handle the majority of IT issues rapidly. For complex issues, Progent's breadth of expertise allows the support team to escalate trouble tickets to world-class subject matter experts. Progent offers a convenient, web-accessible signup process for first-time clients to accommodate urgent situations and Progent charges by the minute with zero startup fees or time minimums, so you pay only for the help you receive. Specialists available online include Cisco-certified CCIE network engineers, Microsoft-Premier MCSE consultants, and CISA-certified security professionals. Find out more details concerning Progent's online computer support services.

  • On-site Support
    Progent offers onsite computer assistance for signed-up clients in major metropolitan areas in the U.S. Progent's onsite service technicians can work in tandem with Progent's online support engineers to give small and midsize businesses the optimal solution: on-premises service professionals when you need them plus the remote help of Progent's seasoned staff of network engineers, security specialists, and business software programmers. The wait time for in-person support calls is typically under 24 hours. There is no sign-up or retainer charge for becoming a Progent client for onsite support. Learn more about how to sign up for Progent's onsite network service.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide smaller organizations a comprehensive service desk solution that manages all aspects of online Level 1 desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Progent provides service desk support at a substantial discount off Progent's normal desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle the most problems. For details, visit Online Help Desk Services for Small Businesses.

  • IT Consulting Expertise
    Progent provides small and midsize companies affordable availability of enterprise-class IT professionals who can deliver assistance with vital technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application expertise, Cisco network infrastructure, network security consulting, fault tolerant network engineering, virtual server strategies, plus integration, programming and training for business programs including financials, ERP and MRP, business analytics, CRM, and office productivity packages. Progent can help with one-time projects such as office moves and massive system upgrades, longer term projects such as management information application development and support, relational database application development and DBA services, and web development, on-going services including System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for network health monitoring and network administration, or emergency response like disaster recovery and malware removal.

  • Application Server Hosting
    Progent offers hosting for key applications such as Exchange Server and MS SQL to provide small and midsize businesses with higher degrees of dependability, security, and performance than is possible using the class of in-house data center that is practical for most small organizations. Since Progent utilizes the same data centers that support the equipment of some of the world's largest information technology companies, Progent can eliminate the expense of building and maintaining the systems required for enterprise-class cooling, power backup, and uninterruptible Internet access. For hosted application servers, Progent can also make sure that patches and revisions remain current, protection and performance is constantly monitored, and systems are consistently archived and ready for full and rapid restoration. Find out more about Progent's hosting services for Exchange and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides comprehensive hosting services for the entirety of a small organization's servers in an environment that not only delivers the highest degree of fault-tolerance and scalability but that is also convenient for customers to transfer to another support provider or to move in-house when your circumstance warrants it. Progent's Private Cloud hosting service is built around mature virtualization technologies that permit small businesses with multi-vendor networks to benefit dramatically on the expense of capital equipment, infrastructure maintenance, and network administration while achieving enterprise-class availability and an unprecedented degree of vendor alternatives. In contrast to conventional Software as a Service hosting models, Progent's Private Cloud Hosting Service encompasses all server-based software in one centrally administered package, can handle the multi- platform and loosely standardized environments typical of smaller companies, and keeps control of the software in the customer's hands so that migrating to a new virtual system is quick, safe, and affordable. This avoids ending up a captive to a single hosting service while still providing all the cost savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting
    Progent can provide advanced online support services to help companies of any size connect their information networks with popular public clouds including Azure and Amazon AWS. Progent can assist you to plan and administer hybrid environments that support Windows and Linux operating systems and apps in both cloud-only systems or in hybrid topologies that seamlessly combine on-premises IT assets along with cloud services. To assist you to incorporate cloud services with networks, Progent offers a variety of public cloud migration support services such as Office 365 integration with on-premises installations of Exchange, Azure planning and integration consulting, Amazon Web Services cloud integration support, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) integration consulting. Progent has over 20 years of background providing high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent's Fixed-price Managed Services for Outsourcing IT Monitoring and Management
Progent's affordable ProSight family of managed services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely escape legacy signature-matching anti-virus tools. ProSight ASM safeguards local and cloud resources and provides a single platform to address the entire threat lifecycle including filtering, identification, containment, cleanup, and forensics. Key capabilities include single-click rollback with Windows VSS and real-time system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies packaged within one agent accessible from a unified console. Progent's data protection and virtualization experts can assist you to plan and implement a ProSight ESP environment that meets your company's unique requirements and that helps you prove compliance with legal and industry data security regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate action. Progent's consultants can also assist you to set up and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables rapid recovery of vital files, apps and virtual machines that have become unavailable or damaged due to hardware failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can provide world-class support to configure ProSight DPS to to comply with regulatory standards like HIPPA, FIRPA, and PCI and, whenever needed, can help you to recover your business-critical information. Read more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, monitor, optimize and troubleshoot their networking hardware such as routers and switches, firewalls, and access points plus servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are always updated, captures and manages the configuration of almost all devices on your network, tracks performance, and generates notices when problems are detected. By automating complex management processes, WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, locating appliances that need important software patches, or resolving performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of leading data security companies to deliver centralized management and world-class protection for all your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management techniques to help keep your IT system operating efficiently by checking the state of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT management personnel and your assigned Progent consultant so any looming issues can be resolved before they can impact your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host set up and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved easily to a different hosting environment without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard information about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to get an objective evaluation of the health of their IT system. Powered by some of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits such as a cleaner Active Directory environment. Both versions also include one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include lower-cost management, improved compliance with information security requirements, higher utilization of network resources, faster troubleshooting, more dependable backup and recovery, and less downtime. Read more about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone interview with a Progent information assurance consultant. The interview is designed to assess your organization's ability either to stop or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information about your current AV defense and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to deploy a cost-effective security and backup system that aligns with your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report.

Unique Benefits of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged leader in supporting the baseline network software and office productivity applications used by the majority of small and mid-size companies and local governments. As a Cisco-qualified partner, Progent also offers expertise for an increasingly complex collection of network technologies such as firewalls, switches, routers, voice-over-IP options, and wireless connectivity. In addition, Progent's CISSP-Certified security consultants, CISM-authorized security professionals, CISA-qualified security audit consultants and GIAC-certified information assurance experts can provide a company-wide view of network protection and can help with complex security projects like Security information and Event Management (SIEM) solutions to help companies meet business guidelines and statutory regulations for IT information security and incident reporting.

The scope and size of Progent's consulting team bring a powerful set of benefits to companies trying to increase the productivity of their information system within an affordable budget. These benefits include:

  • Best Industry Service Methodology
    Progentís team of Microsoft and Cisco Premier consultants average more than a decade of real-world professional experience, at the forefront of network service, performing a wide variety of IT projects for an extensive array of customers. Every Progent support professional shares a proven set of personal best practices which are incorporated into company-wide best practices training that Progent teaches its consulting team. This ensures that you get not only world-class IT capability, but also a consultant with field-tested methods for solving real-world network problems rapidly. Learn more details concerning Progent's best practices for network consulting.

  • Efficient Pricing
    Progent's pricing model is to charge for phone support and on-site help by the minute. As a result, you owe just for received support. Progent does not impose a higher rate for after-hours or priority service, and Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. In addition, Progent applies no service activation fee and requires no monthly commitment for support services delivered during regular working hours. Many service firms impose substantial minimum fees or charge in increments of fifteen minutes or longer. Progent's small pricing granularity avoids big invoices for fast solutions. Another benefit of granular pricing is that you won't be inclined to permit minor issues to stay unaddressed until they grow into big ones. Find out more details concerning Progent's value pricing for IT outsourcing.

  • Full Reporting of IT Support
    Progent has developed a sophisticated service reporting system that stores and organizes detailed documentation for all billed services. Unlike some freelance consultants or local support firms who offer scant documentation or details of services done, each service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the service reports sent by every consultant to every client. The practice of detailing and archiving support records allows more effective support and eliminates a slew of typical misfortunes such as when a support client is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom. Read more concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching clients to deal with technical issues that are within their scope, Progent can concentrate on providing high-value skills where Progent has little competition. Small businesses who utilize independent consultants or who employ internal IT personnel gain when Progent passes on knowledge about new technology and tested methodologies to make their networks more robust, secure, and efficient. Find out more details about Progent's knowledge transfer services.

How to Contact Progent
In case your Burbank, California company needs to get in touch with Progent to ask about IT outsourcing, consulting, or tech support services, phone 800-993-9400 or see Contact Progent.

Immediate Remote Technical Assistance
For fast remote support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

  • 24 Hour Microsoft Windows Technology Consultant Microsoft Office 2000 Onsite and Remote Support
  • 24 Hour VMware Security Help and Support VMware Security Remote Consulting
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  • 24-Hour Microsoft Certified Partner 64-bit Processing Services 64-bit Migration Specialist
  • 24-Hour Microsoft Computer Small Business Computer Consulting Company Burbank, Los Angeles County Urgent Network Consultancy Firm Burbank

  • 24 Hour Online Technical Support Microsoft SQL Server 2017
    SQL Server 2017 Management Studio Technical Consultant

    Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business advantages of upgrading to SQL Server 2017 and can assist you to plan and carry out a cost-effective migration of your current SQL Server environment to any deployment architecture including on-premises, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or onsite support ranging from as-needed design review or debugging to comprehensive project management to ensure your SQL Server 2017 initiative is carried out on schedule and within budget.

  • 24-Hour Microsoft Windows 7 Integration Network Consultants Microsoft Windows 7
  • 24/7 Network Consultants At Home Workforce Helpdesk Services Online Technical Support Remote Workers Helpdesk Services

  • Microsoft System Center 2016 Virtual Machine Manager Consulting
    Professionals SCVMM 2016 and VMware ESXi

    Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network management tools and is designed to offer a centralized solution for deploying and managing virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help organizations of any size with all facets of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to upgrade smoothly from older releases of Virtual Machine Manager, develop processes for building and installing VMs and hosts, design fault-tolerant compute and storage clusters, connect your private cloud resources with public clouds, configure virtual switches, develop and refine PowerShell scripts, and help you assess the potential advantages of new technologies such as Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization experts can provide world-class Windows Hyper-V consulting and VMware vSphere support.

  • 24/7 Specialist ProSight Remote Network Management ProSight Managed IT Services Specialists
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  • Professionals Extended Help Desk
    Online Troubleshooting Co-managed Service Desk

    Progent provides several basic kinds of Helpdesk services : Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Support, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft experts gives your customers convenient access to a dependable technical group with years of experience delivering phone support and online repair for IT systems powered by Microsoft products. Progent's concentration is on earning the support Call Center a positive reputation as a solid contributor to company productivity. Progent's target is to fix and not simply record problems.

  • 24x7 SCVMM 2012 NVGRE Gateway Online Consulting SCVMM 2012 XenServer Remote Troubleshooting
  • 24x7x365 Migration Windows Server 2000 Windows 2000 Remote Support Services
  • 64-bit Computing Consultancy 64-bit Computing Consultancy
  • 64-bit Computing Specialist 64-bit Upgrade Technical Support Services
  • ADSL2+ Technology Professional Consulting Services WiMax
  • Access Engineer Microsoft Access development Consult
  • Application Developer Firms eCommerce Reporting
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  • Barracuda Backup Local Remote Technical Support Barracuda Backup Troubleshooting Consultants
  • Best Remote Technical Support Windows Server 2012 R2 Hyper-V Virtual Switch MCSE Expert Certified Online Support Services Windows Server 2012R2 Security
  • Biggest Amazon AWS hybrid cloud solutions Contract Programming Firm Expert Development Amazon AWS Machine Image
  • Biggest Sun Solaris Remote Professionals Solaris Remote Consultants
  • Information Technology Outsourcing Urgent Network Los Angeles County California
  • BlackBerry BES Express Consultant Services 24-Hour Computer Consultant BlackBerry Enterprise Server Express
  • BlackBerry Software Remote Technical Support RIM BlackBerry Exchange Technical Support Services
  • BlackBerry Wireless Outsourcing IT Consulting BlackBerry Enterprise Server

  • SharePoint Online Support Services
    24 Hour SharePoint 2013 Excel Services Remote Support

    Progent has been providing SharePoint consulting services since the initial product was released over a a dozen years, and Progent has the scope of IT know-how to help businesses of any size to plan and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add substantial business value to your information network. Progent's Microsoft-certified consulting team can help you to assess the business advantages of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; decide whether an on-premises, online or hybrid configuration is most sensible for your organization; and pick the right version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can assist in individual tasks related to your SharePoint 2013 deployment.

  • CISM Security Evaluation CISM Firewall Configure
  • CISSP Certified Cybersecurity Technology Professional 24/7/365 CISSP-ISSEP Cybersecurity Consult

  • Support Microsoft Windows 2003
    Consult Windows Server 2003

    Progent's Microsoft-certified Windows 2003 Server engineers offer network support and IT consulting services for the entire family of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 migration, integration, update, and support offerings include system design, installation, project management, in-person and remote network support and repair, Help Desk outsourcing, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.

  • 24-7 Cisco CCIE Network Consulting Burbank, CA
  • Check Point Firewalls Network Consultants Check Point NGFW Firewalls Cybersecurity Firm
  • Cisco ASA Firewall VPN Online Technical Support ASA Firewall Remote Support
  • Cisco Experts Local Government Cisco Specialist CCIE Expert Certified Small Government Cisco Specialists
  • Cisco Network Management Small Business Computer Consulting Company Network Management Small Business Computer Consulting Firms
  • Citrix Essentials Consulting Services Urgent Professionals Citrix Hyper-V Management
  • Citrix Live Migration Consultant Services Citrix XenCenter Specialists
  • Citrix XenDesktop virtual desktops Support and Setup Citrix HDX IT Services
  • Clustered Server IT Services 24-7 Microsoft Certified Partner Windows 2003 Cluster Server Computer Consultants
  • Computer Consultants Fortinet Firewall Web Filtering Fortinet FortiGate NGFW Firewalls Technology Consulting
  • Computer Consulting Job Opportunities Cisco Consulting Telecommuter Job
  • Consultant Offsite Workforce Endpoint Management Remote Workers Endpoint Management Outsourcing
  • Consultant Services Cisco 520 Secure Router Cisco Spam Blocker Firewall Configure
  • Consultant Services certificate expiration management ProSight network infrastructure documentation management Consulting
  • Consultants Microsoft Exchange Server 2010 Migration Exchange Upgrade Consulting
  • Consulting 64-bit Migration 24 Hour 64-bit Server IT Services
  • Consulting Services Windows 7 Windows 7 Upgrade Support and Integration

  • Security Penetration Testing Cybersecurity Consultancies
    Security Penetration Testing Security Services

    Stealth penetration testing is an important component of any overall IT system security plan. Progentís security experts can perform extensive penetration checks without the awareness of your organization's internal IT staff. Stealth penetration testing uncovers whether existing security monitoring systems such as intrusion detection warnings and event log analysis are properly configured and actively observed.

  • Consulting Services Windows Server 2008 Failover Clustering Windows 2008 Cluster Server Computer Consulting
  • Consulting Windows 7 Integration Microsoft Windows 7 Consulting Services
  • Consulting ransomware preparedness checkup Engineer ransomware vulnerability audit
  • Developer Oracle PL/SQL Oracle PL/SQL Development Company
  • Emergency Phone Support Information Technology Consulting Firms Burbank, Los Angeles County
  • Development Company SQL Server Capacity Planning Microsoft Certified SQL Server Support and Setup
  • Dynamics GP 2015 Web Client Services Dynamics GP 2015 R2 Troubleshooting Consulting Services
  • Dynamics GP Customization Services Dynamics GP Excel Cubes Engineer
  • Dynamics GP Great Plains Accounting Consultant Services 24x7x365 Dynamics GP Great Plains Accounting Remote Support

  • BlackBerry Redirector Engineers
    24 Hour Specialist BlackBerry Email

    Progent can provide the support of BlackBerry-premier professionals who can assist small organizations to design, manage, and repair BlackBerry solutions economically and effectively, eliminating the requirement for an in-house BlackBerry expert and reducing the cost and distraction of maintaining a mobile workforce. Progent's BlackBerry engineers offer extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified engineers, and CISA and GIAC-certified security professionals. This wide range of knowledge, combined with Progent's efficient online support model, offers small companies a cost-effective option for incorporating BlackBerry devices and software seamlessly into their information system.

  • Cisco CCIE Computer Consulting Group
  • ERP Programming Company Support and Setup QuickBooks Pro

  • Microsoft Certified Small Business Server 2008 Support and Help
    Microsoft SBS Premium Add-on Support

    Microsoft Small Business Server (SBS) is a low-cost suite of server products that provides the basis for a powerful but easy-to-manage IT network. The IT sophistication of the Microsoft .NET products included with Small Business Server calls for a network consultant with real-world experience designing and integrating cohesive, comprehensive business network environments. Progent's Small Business Server professionals have an average of more than a decade of experience integrating business systems powered by Microsoft technology. This background assures you results in deploying, administering, and repairing network environments that include the Microsoft Small Business Server suite of servers and productivity software.

  • Example Application Operations Manager MOM Example Application
  • Emergency Phone Support Computer Network Firms Burbank California
  • Extended Support Desk Online Help Virtual Help Desk Consultant Services
  • Fault-tolerant Clustered Servers Network Consultants Consulting Services Fault-tolerant Clustered Servers
  • Microsoft and Cisco Computer Tech Los Angeles County California
  • Firepower Management Center Support Outsourcing Remote Consulting Firepower Management Center
  • Burbank, CA Remote Help Desk Computer Network Consulting
  • Full Service Outsourcing Engineers Network Support Outsourcing Consulting Services
  • Full Service Outsourcing Specialist IT Outsourcing Services Specialist
  • Google Cloud hybrid cloud integration Consult Google Cloud Linux Consulting
  • Home Based Microsoft Consulting Freelancing Job Home Based Microsoft Consultant Telecommute Jobs
  • Hybrid Exchange Online and Exchange on-premises Remote Consulting Outlook autodiscover Setup and Support
  • Hybrid Office 365 integration Specialist Outlook autodiscover Support and Setup
  • IPsec VPN Network Security Test VPN Security Protection
  • 24-7 Small Business Network System Engineers Burbank, CA
  • ISA Server Consultants Internet Security and Acceleration Server Onsite Technical Support
  • IT Consultant Signature-based Virus Protection Remote Troubleshooting ProSight Endpoint Security
  • IT Consulting Office 365 AD Connect Computer Consulting Office 365 hybrid solutions for Exchange
  • IT Outsourcing and Co-sourcing Whitepapers Advantages of IT Outsourcing Whitepapers
  • Immediate Exchange 2010 Migration Consultants After Hours Exchange Server 2010 Upgrade Online Technical Support

  • 24-Hour System Center 2016 Virtual Machine Manager Remote Support
    System Center 2016 and Skype for Business Integration On-site Support

    Progent's Microsoft-certified consultants have over a decade of background designing, deploying, optimizing and fixing SCOM environments and can provide companies of any size advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also assist you to install and customize SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or on-premises troubleshooting to assist you to fix critical problems detected by System Center 2012 Operations Manager.

  • Immediate ISA 2004 Enterprise Edition Server Remote Technical Support ISA 2004 Enterprise Edition Server Technology Consulting Services
  • Immediate Solaris-Windows Migration Consulting Top Sun Solaris Upgrade
  • Internal Network Security Scan Engineers External Network Security Scan Consultant Services
  • Jobs Available Computer Services Senior Sales Manager IT Support Business Development Telecommute Jobs
  • Juniper SSG550M Router Firewall Network Install Network Security Test Juniper SSG550M Router
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    Progent offers the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the core capabilities and worldwide standards of performance that IT security managers are expected to master. CISM gives executive management the assurance that consultants who have earned their CISM credential have the background and capability to provide effective security management and support consulting.

  • Linux Professional CCDP Certified Solaris Networking Services
  • Live Online Windows 10 Training Consulting Online Acrobat Writer Training
  • MS Windows Essential Business Server On-site Support Microsoft Windows Small Business Server Consulting
  • MS Windows Small Business Server 2008 Engineer 24-Hour Microsoft SBS 2008 Consultant Services
  • Urgent Network Small Business IT Outsourcing Companies Burbank California
  • Managed IT Services Engineer Small Business Network Management Outsourcing Specialist
  • Melbourne Australia Computer Consultant Freelancing Jobs Network Engineer Telecommuting Jobs Victoria, Australia
  • MetroCluster Switch Integration Consultancy NetApp MetroCluster Synchronous Replication Consultants
  • Microsoft Azure AD configuration Integration Microsoft Azure hybrid cloud solutions Consultants
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  • Top Ranked Cisco Switch Computer Network Support Company
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    Progent offers rapid online support from Cisco-certified CCIE networking experts. Progent's CCIE experts can connect to your environment using advanced remote support tools to deliver fast and economical troubleshooting and remediation of critical network issues.

  • Microsoft Certified Partner Outsourcing Services Florida Top Rated Microsoft and Cisco Minnesota Consultancy Services Company
  • Microsoft Certified Partner Specialists Windows 7 Wireless Microsoft Certified Specialist Windows 7
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    Progent's consultants can assist you with any stage of Microsoft Azure integration including requirements analysis, prerequisites evaluation, solution design, pre-production testing, implementation, automated administration, performance tuning, license management, disaster recovery preparedness, security planning, and compliance assessment. Progent can assist your IT staff to configure and troubleshoot firewall appliances and VPN tunnels so your users can safely access to Azure-based resources, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help you to set up a hybrid cloud environment that transparently combines on-premises datacenters with Azure resources.

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    Cisco Experts Onsite Support Engineer

    For mid-size companies who need network consulting services, Progent can deliver an array of alternatives such as on-site service, on-line support, off-site Help Desk, 24x7 support with remote network monitoring, emergency staffing, site relocation support, software development, and expert consulting. For medium-size companies in California or other regions covered by Progent's onsite consultants, Progent provides expert in-person help for fixing network issues quickly and affordably.

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    Small Business Network Management Services Specialists

    Progent's ProSight portfolio of managed IT services are intended to provide businesses who maintain minimal in-house network support teams with affordable help from world-class management platforms and consulting experts. Benefits of the ProSight line of managed IT services include predictable network management costs, smart automation of common administrative tasks, ongoing adoption of the latest technology, graceful migration from legacy systems to current solutions, improved alignment of computer technology with strategic objectives, access to veteran network experts, and allowing management to focus on business rather than ever-changing information technology.

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    Active Directory Professional

    Microsoft Windows Enterprise Directory requires significant field experience to configure optimally across an enterprise. Progentís Microsoft Premier consultants are skilled in designing, deploying, and troubleshooting complex Enterprise AD installations. Progentís fields of expertise with Windows Server Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, cleaning up legacy beta software configuration objects in production AD environments, and fixing unsuccessful installations of Active Directory and AD-associated programs.

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    Cisco CCIE Online IT Service

    Progent can help your organization to deploy Cisco's infrastructure products to build a solid foundation for your onsite, cloud-centric, or hybrid-cloud data center and streamline operations in key areas such as hardware consolidation, security and compliance, manageability, uptime, and recoverability.

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    Online Technical Support Microsoft Exchange Upgrade

    Progent's Microsoft certified consultants can help you define and deploy a smooth in-place Exchange Server 2003 migration plan that avoids productivity disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-location migrations, Progent offers the knowledge and experience to finish your move rapidly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior machine learning tools to defend endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily evade traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to automate the complete threat progression including protection, identification, containment, remediation, and forensics. Top features include one-click rollback using Windows VSS and automatic network-wide immunization against new attacks.

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    Microsoft System Center Operations Manager Remote Consulting

    Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager and also have fast access to Progentís Microsoft and Cisco certified IT support experts. With Progent's affordably priced network support programs, mid-size businesses can select a basic co-sourcing package based on Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports Operations Manager 2007 to offer small business information systems enterprise-class reliability, security and productivity.

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    Remote Troubleshooting SharePoint 2013 Newsfeeds

    Progent has been delivering SharePoint consulting services since the first product was published over a a dozen years, and Progent has the scope of IT knowledge to assist businesses of all sizes to design and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that bring substantial business value to your information network. Progent's Microsoft-certified consulting team can assist you to assess the business advantages of migrating to SharePoint Server or SharePoint Online from older releases of SharePoint or from another collaboration environment; decide whether an on-premises, online or hybrid configuration is best suited for your busi9ness; and select the most appropriate version of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can assist in specific jobs related to your SharePoint 2013 migration.

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    Windows Server 2008 R2 Support Services

    Progent's certified consultants can assist you you to evaluate the benefits of Windows Server 2008 for your company, develop pilot systems and rollout strategies, install Windows Server 2008 with your IT infrastructure and applications, train your IT personnel how to run enhanced management tools, and deliver ongoing consulting and troubleshooting via affordable options such as Helpdesk support and online technical support.

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    ASA Firewalls Outsourcing

    Progentís experienced Cisco network security consulting professionals offer expert PIX and ASA Firewall consulting services covering infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from compact, easy-to-install desktop devices for small and home offices to modular enterprise-level products, Cisco PIX and ASA Firewalls offer advanced protection, high throughput, and excellent reliability for IT systems of any size. PIX and ASA Firewalls are based on a proven, specially designed operating system, minimizing common OS-specific security gaps.

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    Progent can help businesses of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can simplify network management and reduce equipment expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of various cloud networking architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and resources and ensure that you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN connections and also to integrate iPhones and iPads and Android smartphones and tablets.

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    VPN Outsourcing

    Cisco's security and offsite connection technology for small companies offer a comprehensive range of easy-to-administer security solutions to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems and VPN concentrators. Progent's professional consulting staff includes experienced engineers with Cisco's CCIE and CCNP certifications who are able to assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that align most closely with your company objectives.

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    Remote Workers Video Conferencing Consultant

    Progent can help small and medium-size companies to deploy and troubleshoot video conferencing applications to allow their at-home employees to collaborate productively with colleagues and customers.

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    Top Rated Computer Consultant Fully Redundant Internet Network

    Progent's Cisco-authorized IT consultants can show you how to design an affordable, fault tolerant Internet configuration architecture that can deliver non-stop Internet access via a wide range of fault tolerant Internet network technologies including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert engineers to help you utilize the latest techniques for high availability Internet connectivity to build a cost-effective, fully redundant Internet network with automatic failover and other features to create fault tolerant Internet connections.

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    Microsoft System Center 2016 and NetApp Integration Technical Consultant

    Small to middle size businesses can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco Premier network support experts. With Progent's economically priced network service packages, small businesses can select a simple Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to offer small business networks world-class availability, security, and performance.

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    IT Services SharePoint Designer 2013

    Progent has been providing SharePoint support since the first SharePoint product was published over a decade ago, and Progent has the breadth and depth of technical know-how to help organizations of all sizes to design and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist you to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; decide whether an in-house, online or hybrid deployment is most sensible for your company; and pick the most appropriate version of SharePoint 2013 for your applications. Progent offers comprehensive project management services or can assist in specific jobs related to your SharePoint 2013 migration.

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  • Supplemental Help Desk Computer Consultants Shared Helpdesk Support Outsourcing

  • 24x7 Data Protection Manager 2016 Security and Compliance Support and Help
    Onsite Technical Support DPM 2016

    Microsoft System Center 2016 Data Protection Manager offers automatic backup and simplified restore functions for Microsoft-based networks. Data Protection Manager 2016 offers application-sensitive protection for critical workloads like SQL Server, Exchange and SharePoint, backs up Windows and Linux virtual machines, supports VMs hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can help organizations of all sizes to plan, deploy, manage, and troubleshoot an enterprise-wide backup/recovery solution built around SCDPM 2016. Progent can assist you to migrate from a previous release of DPM or from an outdated solution, and Progent can optimize your SCDPM 2016 environment for on local, colocated, cloud-based or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can provide occasional expertise to resolve technical bottlenecks or provide comprehensive project management or co-management services to help you finish your Data Protection Manager 2016 deployment on time and on budget.

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    MS Certified Small Business Specialist Small-Medium Business

    Progent provides technical services for medium size businesses with 100 to 250 network users. The mid-size business or work group has typically been an overlooked part of the market for IT consulting services. The cost structures and support delivery models of major third-party service organizations make them too costly for the ordinary small business or small medium business (SMB), which commonly relies on a minimal information technology budget with which to maintain an information system whose advanced technology and capability are frequently comparable to the information systems of far larger enterprises. Progent's service delivery model, which takes full advantage of remote support, virtual network technology and proactive network monitoring, significantly lowers the network support expenses of an SMB while providing the small company with big-company service from professional, world-class consultants with background in a wide range of midsized business network solutions. If your medium size company or small business is looking for levels of IT support appropriate by a medium size organization without budgeting big-company prices, contact Progent.

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    CISM Certified Cybersecurity Management Engineers

    Progent can provide the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee defines the basic competencies and international standards of skill that information security professionals are expected to master. It gives executive management the assurance that those who have earned their CISM certification possess the experience and knowledge to deliver effective security management and support consulting.

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    Progent offers comprehensive help for every step of your Microsoft Exchange Server 2010 migration including end-to-end project management, site readiness preparation, project design and documentation, cost estimates of all new software licenses and hardware needed, recommended sourcing, pilot verification at customer site or at Progent's test lab, setting up transitional coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the old system, and webinar training for client's support staff and users.

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    24 Hour Small Office Network Design Consultant

    Progent's Microsoft and Cisco premier network engineers offer advanced help with a wide array of technologies and can deliver that assistance online anywhere in the U.S. or in person in select cities across the United States and anywhere in California. Progent provides remote support for networks powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Microsoft and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE network engineers for complex connectivity problems, as well as the the assistance of CISSP and CISM-accredited security consultants to handle high-level security planning and troubleshooting. Progent has delivered online network support to companies in every state in the U.S.

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    Engineer Co-managed Call Center

    Progentís Help Desk Co-management service allows your business to split the load for Help Desk support transparently between your IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progentís Co-managed Help Desk service is an advanced support solution built around the top shared PSA platform for managing service requests, ticketing, responsibility, progress tracking, and metrics.

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