Burbank, CA Online Help from World-class Computer Network Troubleshooting Professionals
Progent's computer support services can provide your Burbank, CA company cost-effective and consistent access to enterprise-class network professionals. By delivering IT support service when you need it, offering specialized expertise for vital applications, offering unique services such as automated server monitoring, and billing only for services you receive, Progent gives your Burbank, California company an economical solution for optimizing the profitability of small-scale office information systems. Whether you have a local datacenter, connect to cloud-based infrastructure, or have a hybrid cloud-and-local solution, Progent is the intelligent choice for businesses and local governments to build and support a robust and safe information network and to benefit from fast access to the experienced help usually restricted to businesses who are able to maintain a large in-house information technology organization.

For medium-size and enterprise businesses, Progent offers co-sourcing services to reinforce the skills of your in-house IT support personnel. This can reduce expenses and minimize technical risks for big IT initiatives like application programming, disaster recovery planning and testing, security audits, merging datacenters, or software migrations.

Progent can in addition provide the services of certified consultants to assist your company to plan and implement your cloud strategy.

Key Products and Technologies Serviced by Progent's Consultants for Businesses in Burbank, California
Progent's national team of certified experts offers help for all aspects of network systems deployed by organizations of any size. Areas served by Progent in Burbank include:

Support Delivery Options for Burbank, California Businesses
Progent has a selection of options for providing small companies with cost-effective IT services for technical support, system architecture, hosting services, and IT management. Progent's model for delivering computer support services is based on the Help Desk Call Center structure common to big IT support organizations. Progent's Contact Center Service Mechanism ensures rapid support, comprehensive service documentation, reliable follow-up, and strict expense control for an array of network support delivery alternatives that include online troubleshooting, on-premises help, top-level consulting, as well as server and application hosting.

  • Online Support
    Progentís Technical Response Center (TRC) offers urgent and scheduled remote service for Windows, Linux, Apple, and Cisco-based systems in the U.S. and globally. Progent's seasoned support experts can assist clients to troubleshoot and fix network issues without the expense or time loss of on-premises service visits. The experience of Progent's network consultants makes it possible to resolve the majority of network issues quickly. For the most challenging issues, Progent's breadth of knowledge allows the support team to escalate trouble tickets to world-class specialists. Progent offers a streamlined, web-accessible signup procedure for new clients to accommodate urgent network problems and Progent bills per minute with zero sign-up fees or minimums, so you pay only for the help you get. Experts available online include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and CISM-certified security professionals. Learn additional information about Progent's remote computer troubleshooting expertise.

  • Onsite Support
    Progent offers onsite technical support for registered customers in larger cities in the U.S. Progent's onsite service personnel can work in conjunction with Progent's online service engineers to deliver small and midsize businesses the ideal combination: onsite support technicians when you require them as well as the remote help of Progent's seasoned staff of network consultants, security specialists, and business software developers. The wait time for in-person service visits is usually less than 24 hours. Progent requires no sign-up or retainer fee for registering as a Progent client for onsite support. Find out more details about how to register for Progent's onsite computer service.

  • Help Desk
    Progent's Standard Help Desk Services offer small organizations a comprehensive service desk solution that handles all aspects of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Progent provides service desk support at a substantial discount from Progent's normal desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex issues. To learn more, visit Help Desk Services for Small Businesses.

  • Consulting Expertise
    Progent offers small businesses affordable availability of enterprise-class IT professionals who can provide help with critical technologies including
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application support, Cisco network infrastructure, company-wide network protection consulting, fault tolerant network consulting, virtualization solutions, plus configuration, programming and training for small business programs such as accounting, ERP, business analytics, sales automation, and office productivity suites. Progent can help with short-term projects including site moves and major system migrations, extended initiatives such as management information software development and customization, relational database software programming and DBA support, and web development, on-going services such as System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for network health monitoring and network management, or emergency response such as disaster recovery and malware cleanup.

  • Application Server Hosting
    Progent can host mission-critical applications like Microsoft Exchange Server and Microsoft SQL in order to provide small companies with higher degrees of dependability, protection, and recoverability than is possible using the class of on-site data center that is realistically affordable for most small organizations. Since Progent uses the same data centers that support the gear of many of the planet's largest IT organizations, Progent can eliminate the cost of building and managing the systems needed for world-class environmental control, power backup, and redundant Internet access. For managed application servers, Progent can also ensure that patches and revisions remain updated, security and efficiency is constantly monitored, and systems are consistently backed up and ready for complete and prompt recovery. Learn more about Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers comprehensive hosting for all of a small or midsize organization's servers in an environment that not only provides the highest degree of fault-tolerance and expandability but that is in addition convenient for clients to transfer to another support firm or to move internally if your situation warrants it. Progent's Private Cloud hosting is structured around tested virtualization techniques that permit companies with mixed environments to save dramatically on the costs of capital equipment, infrastructure maintenance, and IT administration while achieving enterprise-class availability and an unparalleled level of vendor alternatives. In contrast to ordinary SaaS hosting models, Progent's Private Cloud Hosting Service covers all server-centric applications in a single centrally administered solution, can handle the mixed- OS and non- standardized environments common with small businesses, and keeps control of the software licenses in the customer's hands so that migrating to a new virtualized host is fast, safe, and inexpensive. This avoids ending up a prisoner of a single hosting service while still providing all the economies associated with ASP and SaaS hosting services.

  • Hybrid Cloud Migration Consulting
    Progent offers expert online support to help companies of all sizes connect their networks with leading public clouds such as Azure and Amazon Web Services. Progent can assist you to plan and administer hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid network models that seamlessly combine on-premises resources as well as public cloud services. To help you to integrate public clouds with networks, Progent can provide a variety of cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure design and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of experience delivering advanced consulting expertise online, and Progent can help you complete your cloud integration projects on schedule and within your budget.
Progent's Flat-rate Managed Services for Remote Network Monitoring and Management
Progent's low-cost ProSight line of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based machine learning technology to guard endpoints as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely evade legacy signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a single platform to manage the complete threat lifecycle including blocking, detection, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    ProSight Enhanced Security Protection services deliver ultra-affordable in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge technologies incorporated within one agent accessible from a unified control. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP deployment that meets your organization's specific needs and that allows you demonstrate compliance with legal and industry information security standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent can also help you to install and test a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of vital data, apps and VMs that have become lost or damaged as a result of component failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide world-class support to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, and PCI and, whenever needed, can help you to restore your business-critical data. Find out more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map out, track, reconfigure and troubleshoot their connectivity appliances such as routers and switches, firewalls, and load balancers as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, captures and displays the configuration of almost all devices on your network, tracks performance, and generates notices when issues are discovered. By automating complex management processes, ProSight WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, locating appliances that require critical software patches, or identifying the cause of performance issues. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that uses the services and infrastructure of top data security companies to provide centralized management and comprehensive security for all your email traffic. The powerful architecture of Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system operating efficiently by checking the state of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT management personnel and your Progent engineering consultant so all potential problems can be addressed before they have a chance to disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the apps. Because the system is virtualized, it can be ported immediately to an alternate hosting solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size businesses to obtain an objective evaluation of the health of their information system. Powered by some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified team of IT experts, ProSight Network Audits show you how well the deployment of your essential network assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a more manageable Active Directory system. Both versions also come with one year of state-of-the-art remote network monitoring and management. Advantages can include lower-cost management, improved compliance with data security requirements, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and less downtime. See more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to assess your company's preparedness either to stop or recover quickly after an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information concerning your existing security profile and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient security and backup environment that aligns with your business needs. For additional information, refer to The ProSight Ransomware Preparedness Report.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the core system software and productivity programs used by the majority of small and medium-size businesses. As a Cisco-authorized partner, Progent also can provide help for an ever more complex array of infrastructure products including firewalls, switches, routers, voice-over-IP options, and wireless networking. Furthermore, Progent's CISSP-Premier security consultants, CISM-certified security professionals, CISA-qualified security audit consultants and GIAC-qualified information assurance professionals offer a company-wide view of network protection and can assist with advanced security projects such as Security information and Event Management (SIEM) solutions to help enterprises comply with business guidelines and statutory requirements for IT data protection and reporting.

The breadth and size of Progent's consulting team bring a powerful set of benefits to organizations wishing to increase the productivity of their IT network within an affordable budget. These benefits include:

  • Best Practices
    Progentís staff of Microsoft and Cisco Premier experts average longer than ten years of hands-on industry experience, at the front lines of IT support, executing a broad variety of IT projects for an extensive mix of customers. Each Progent consultant shares a refined set of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its support personnel. This ensures that you get not just expert technical capability, but also a consultant with proven approaches for resolving real-world network problems rapidly. Read more details concerning Progent's best practices for network consulting.

  • Granular Pricing
    Progent's pricing policy is to charge for online service and on-premises help by the minute. Consequently, you are invoiced only for delivered services. Progent does not impose a higher rate for off-hours or emergency support, and Progent does not charge for travel except for urgent calls where on-site time is less than 4 hours. In addition, Progent imposes no startup charge and asks no monthly commitment for support services provided during regular working hours. Many service firms impose large minimum payments or charge in increments of fifteen minutes or longer. Progent's one-minute pricing granularity does away with king-size bills for quick repairs. An additional benefit of granular billing is that customers will be less inclined to allow minor issues to stay unaddressed until they become major ones. Find out more details concerning Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of Network Support
    Progent has created a sophisticated service reporting system that stores and organizes complete documentation for all billed support activities. Unlike some independent consultants or small support firms who offer minimal documentation or details of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the service reports sent by every consultant to every customer. The practice of documenting and organizing service activity results in more efficient service and avoids a slew of common problems such as when a support client is effectively held hostage to a consultant who wonít release the keys to the kingdom. Read more concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to information transfer from Progent's support experts to clients. By educating clients to handle technical issues that are within their comfort zone, Progent is able to focus on offering high-value services where Progent faces few competitors. Small businesses who work with freelance consultants or who employ internal IT staffs gain when Progent transfers knowledge about critical technology and tested processes to make their IT environments more reliable, protected, and efficient. Learn additional information about Progent's knowledge transfer services.

Contact Progent
In case your Burbank, California business wants to contact Progent about network outsourcing, consulting, or technical support services, phone 800-993-9400 or go to Contact Progent.

Fast Online Network Help
For fast remote technical support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

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Progentís team of Microsoft and Cisco Premier Certified experts average longer than a decade of real-world professional experience, at the forefront of network service, performing a broad range of technical projects for a large array of customers. Every Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide leading practices standards that Progent teaches its consulting team. This ensures that you get not only world-class technical help, but also a support engineer with proven approaches for using technical knowledge to solve actual IT problems quickly.

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If your business operates a Solaris environment or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your entire organization in a broad array of security topics such as security management practices, security design and strategies, connection management systems and techniques, applications development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and business continuity preparedness. CISM and ISSAP define the fundamental skills and worldwide standards of knowledge that network security professionals are expected to possess. These certification give executive management the assurance that those who have achieved their CISM or ISSAP qualification have demonstrated the experience and knowledge to offer effective security management and engineering services.

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Forefront TMG 2010 is based on the proven security technologies of Internet Security and Acceleration Server and provides a easily administered web gateway that acts as a single-server solution for an array of security features such as an multi-layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security reporting features, allows customized reports generated by SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual machine to cut costs and enhance availability. Progent's Microsoft-certified engineers can assist you to design and carry out test and production implementations; interface Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also help your organization to upgrade smoothly to Forefront Threat Management Gateway from ISA Server.

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Progent is among the most expert network support firms for creating email and messaging systems powered by Exchange 2000 Server. Progent is skilled in helping small businesses get all the advantages of Microsoft Exchange 2000 for common situations including updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 support.

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Progent can provide the services of an accredited engineer with an extensive background integrating technology from the major telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can assist you to design, configure, expand, or maintain a telepresence solution that preserves your current investment and maximizes the strategic value of your information system. Progent also offers the expertise of network infrastructure consultants able to help companies of any size to create and maintain a network that provides the performance, reliability, security, and scalability required to accommodate your telepresence environment.

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Progentís Microsoft-certified experts can provide organizations of all sizes consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that utilizes web-based technology for efficiently connecting people, groups and data. SharePoint Server offers a central spot for your employees or clients to access, organize, share and manipulate relevant data, files, and applications and to interact with one another. Microsoft SharePoint allows quicker and better decisions, more efficient access across teams and more streamlined business practices. Windows SharePoint Services connect employees, customers, workgroups and projects with the data theyíve created in a manner that makes data easy to locate, retrieve and apply. Progent's certified SharePoint consultants can assist you to support your current SharePoint solution or upgrade to the latest release of SharePoint.

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Progent can assist you to support System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve compliance, and increase productivity by ensuring that operating systems and applications stay current, managing licensing, and monitoring resource usage profiles to help you make smart purchasing choices. Once your organization is set to update your SCCM 2007 change management solution, Progent can help you to plan and carry out an efficient move to SCCM 2012.

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Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and on-premises consulting expertise, application development, and technical support services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you plan and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based resources into a cohesive information management system.

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Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of online desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Help Desk services are offered at a significant discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.

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Windows 8.1 is engineered to run on devices ranging from smartphones and tablets to power-user desktops. An abundance of new and improved capabilities, including its touchscreen support and signature live tiles user interface, provide a wide range of advantages for companies who understand how to put them to work. Progent's Windows experts can help bring your organization up the learning curve with Microsoft Windows 8.1 and make sure you derive significant business value from the product's various technical enhancements.

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Progent can provide small businesses with an IT management professional who can act as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you deploy sensible technology to improve business processes so they match better with your business goals. Your business can create and install a well thought out information technology plan without incurring the expense of a full-time senior IT executive.

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If you have a company IT system with 10 to 50 desktop clients, Progent's IT outsourcing services free your organization from dependence on single freelance service provider while giving you affordable and reliable access to high-quality technical expertise. By providing network support service when you require it, providing specialized knowledge for key technologies, delivering value-added support such as 24x7 server monitoring, and billing only for services you use, Progent gives you an affordable solution for maximizing the business value of your small business network. Progent is the intelligent way for small businesses to build and maintain a robust and safe IT network and to benefit from quick access to the skilled consulting typically restricted to businesses who are able to support a large internal IT organization.

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Progentís Co-managed Help Desk service allows your business to split the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative support solution built around the leading shared professional services automation tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.

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Cisco has developed a full array of routers that includes routers designed to deliver the protection, bandwidth, and reliability required by organizations ranging from branch offices to global enterprises. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved fault tolerance and network uptime. Progent can show you how to choose and integrate Cisco routers to establish a reliable infrastructure for your network and to make it economical to expand as you add new users, open new offices, deploy new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers powered by Cisco's IOS platform, including the Cisco 800 family of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, plus older 1700 and 2600 Routers.

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Progent can help you to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy device management platform or assist you to enhance your current SCCM 2012 ecosystem to support your evolving business needs. Also, Progent can assist you to build a software foundation that takes full advantage of SCCM by delivering expertise with related Microsoft platforms such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and Internet Information Services.

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For small companies interested in Progent's IT outsourcing, consulting, or troubleshooting services, call 800-993-9400 or e-mail information@progent.com.

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Progent's Cisco CCIE Wi-Fi network infrastructure consultants can provide online or on-premises configuration and troubleshooting services to assist your organization to design, implement, upgrade, tune, administer and troubleshoot Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi environment with your wired network and cloud-based resources to build an enterprise-wide connectivity solution that is easy to manage and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and configuration of Aironet Wi-Fi access points to work with your specific office design, building structure, and expected network traffic.

Integration Services Network Consultants
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Services for Deduplication
Deduplication Technology Professional

Progent offers affordable online support from IT engineers skilled in a broad array of utilities and technologies that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as laptops and handhelds. Progent can provide consulting support for leading backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take Backup, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can assist you to design, enhance, or maintain data backup systems for a variety of architectures including on-premises, edge to datacenter, cloud-based, or a mix.

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Microsoft Windows 2008 Support
Windows Server 2008 Remote Support

Progent's Microsoft-certified consultants can assist you you to calculate the benefits of Windows Server 2008 for your company, create test systems and rollout plans, install Windows Server 2008 with your network infrastructure and workload, educate your IT personnel how to run enhanced administration utilities, and provide ongoing consulting and support via affordable options such as Helpdesk support and remote technical support.

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Virtual Server Technology Consultants
Virtual Server Consultancy

Server growth wreaks havoc on IT budgets and management resources. Server consolidation through a virtual architecture promises lower TCO of hardware and faster return on investment, more efficient utilization of physical computers, streamlined operations, enhanced network uptime, and easier management. Common usage scenarios for virtual machines are hardware consolidation, economical hosts for mission-critical legacy applications running on outdated operating systems, and affordable isolation of program development or pilot testing systems from on-line systems.

Mac Email client for Exchange Consultant Entourage Remote Technical Support
Recruiter Microsoft Consultant Telecommuting Job
Telecommute Job for Cisco Consultants

Progent wants to find staff-level, results-driven Microsoft accredited consultants with Microsoft Certified Systems Engineer certification; Cisco certified network engineers with Cisco CCNP or CCIE credentials; security consultants with CISSP or CISM or comparable security credentials; and advanced system design experts with a background in mobile solutions, wireless connectivity, service continuity, business continuity, information protection, and VMware. Progent also is looking for professionals to work on Progent's staff of helpdesk support specialists and off-site support professionals. In addition, We are looking for talented administrators able to operate effectively in our fast-paced, virtual office culture.

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Microsoft Certified Exchange 2016 Compliance Technical Support Services Microsoft Certified Expert Exchange 2016 Outlook on the web Support
ProSight Remote IT Management Consulting Services
Ransomware Protection Professionals

Progent's ProSight portfolio of managed IT services are designed to provide organizations who maintain small internal IT support staffs with affordable access to world-class management platforms and technical experts. Advantages of the ProSight catalog of managed services include fixed IT maintenance expenses, smart automation of routine management processes, continual adoption of the latest information technology, smooth migration from legacy systems to modern solutions, improved fit between computer technology with business goals, access to seasoned network experts, and allowing management to focus on business instead of fast-evolving network technology.

Microsoft Exchange 2010 IT Consulting Security Consulting Group in Austin
Microsoft Expert Technical Consultant for Intune Endpoint Protection Intune App Wrapping Consultant
Forefront Threat Management Gateway 2010 Remote Consulting
Forefront Network Inspection System On-site Technical Support

Microsoft Forefront TMG 2010 builds on the powerful security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a centrally administered Internet gateway that acts as a single-server platform for an array of security functions such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, reputation services, VPN control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway includes advanced web security reporting capabilities, allows custom reporting powered by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft-certified engineers can help you to plan and carry out pilot and production deployments; integrate Microsoft Forefront TMG 2010 with Windows 2008, Active Directory, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also help you to migrate smoothly to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.

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Microsoft SQL Server 2016 Outsourcing IT Oakland Airport OAK Global Microsoft SQL Server 2017 Network Specialist in Oakland
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Microsoft SharePoint Server 2013 Network Consultants Microsoft SharePoint 2013 Integration Support
Engineer for CISA Certified Cybersecurity Audit
CISA Certified Security Firm

The CISA credential is a globally recognized qualification that represents expertise in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential requires that consultants pass an extensive examination given by the ISACA professional association. Progent can provide the services of a CISA-Certified Cybersecurity audit consultant trained to assist companies in the areas of IS audit process, IT administration, network assets and infrastructure lifecycle, IT service delivery, safeguarding of data resources, and disaster recovery preparedness.

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Microsoft SharePoint Server 2013 Support Services in Irvine On-site Technical Support for SharePoint 2010 in Irvine California
Knowledge Transfer Professionals
Information Transfer Technology Consulting

Progent practices knowledge transfer from Progent's support experts to clients. By teaching customers to handle technical issues that are within their scope, Progent can focus on providing hard-to-find services where Progent faces few competitors. Small businesses who work with trusted independent service providers or who employ in-house support personnel benefit when Progent passes on information about critical technology and tested processes to make their IT environments more robust, protected, and productive.

Microsoft Windows 7 Migration Online Consulting Remote Cisco and Microsoft Certified IT Services
ransomware business recovery Consulting
MongoLock ransomware recovery Consultancy

Progent's proven ransomware recovery experts can assist you to restore a network damaged by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or MongoLock.

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Small Business Server 2003 Online Troubleshooting
Small Business Server 2003 Technology Consulting

Microsoft Small Business Server is a low-cost collection of server products that provides the foundation for a powerful but manageable information. The inter-connectivity demands of the Microsoft .NET components bundled with Small Business Server calls for a network expert with real-world background and broad knowledge in planning and building effective and comprehensive business technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, managing, and servicing IT environments based on the SBS line of servers and programs.

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ProSight Email Guard AES Encryption Consulting Services
Consulting Services for ProSight Email Guard Content Filtering

Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver web-based management and world-class protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your exposure to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further level of inspection for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.

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Intune Company Portal Specialist
Intune App Wrapping Help and Support

Progent's Microsoft-certified Intune consultants can help your organization to understand the strategic case for utilizing Intune for administering your portable computers including notebooks, smartphones, and tablets based on Windows, iOS, and Google Android. Progent can help you to configure security and compliance policies, set up test systems to evaluate the appropriateness of Microsoft Intune for your environment, deploy Intune across your enterprise, integrate Intune with SCCM for unified change management, and maintain your Intune solution.

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Private Cloud Hosting Specialists
Consult for Private Cloud Hosting Services

Progent's Private Cloud Hosting service provides complete hosting of a small organization's production servers in an environment that gives the highest degree of availability and scalability and is in addition simple to migrate to any data center. Progent's Private Cloud Hosting options are based upon proven virtualization techniques that allow small companies with mixed- platform environments to save dramatically on the costs of capital investments, infrastructure support, and network management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.

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Network Management Services for Microsoft and Apple Information Technology Outsource for Bellevue, Washington
UNIX Consultant
Consultancy for UNIX

Progent's Sun Solaris family support experts offer small and mid-size businesses and software developers support for managing and supporting Sun Solaris systems that operate with Microsoft-based networks. Progent can give your business access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of expertise provides you with a convenient one-stop source to show you how to build and manage a secure and robust cross-platform network and communications solution that supports Solaris and Microsoft coexistence by combining Microsoft Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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Network Security Inventory Consulting Consultant Services
Design Consultants for Stabilizing Phase: Design Tuning
Computer Outsourcing Consultants for Stabilizing Phase: Design Tuning

When performing consulting projects for corporate clients, Progent follows a phased methodology based on specified milestones so as to achieve budgetary, timing and technical goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures based on the best practices defined by the Microsoft MSF methodology which includes requirements definition, architecture proposals, pilots, design tuning, and professional implementation. All facets are documented to make available a detailed description of IT services delivered and to assist in ongoing system support.

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Consultant for Skype for Business Web Apps Server
Microsoft Skype for Business Consultancy

Progent's consultants offer remote and onsite consulting services for organizations of any size to assess the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud or hybrid topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Office 365; configure high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with third-party communication platforms like Cisco Video Interop Server. Progent's certified information security consultants can help you create and validate a security environment for your Skype for Business solution that is compliant with regulatory requirements.

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New York City, Buffalo, Rochester, Syracuse, Yonkers, Albany Firewall Secure Compliance Auditor New York - New York City, NY, Buffalo, NY, Rochester, NY, Syracuse, NY
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Remote Monitoring and Reporting Specialists
Microsoft Operations Manager IT Consultants

Mid-sized companies can derive all the benefits of Microsoft System Center Operations Manager 2007 and have quick access to Progentís Microsoft and Cisco Premier IT consulting professionals. Thanks to Progent's economically priced IT support programs, mid-size businesses can select a simple co-sourcing service program based on Microsoft Operations Manager with network monitoring, proactive warnings, comprehensive reporting, Help Desk support, and online troubleshooting. For businesses with line-of-business environments who need non-stop networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager 2007 to provide mid-size business information systems world-class availability, protection and productivity.

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Knowledge Transfer Consulting
Information Transfer Computer Engineer

Progent practices information transfer from Progent's consultants to clients. By teaching clients to handle problems that are within their comfort zone, Progent can concentrate on offering high-value services where Progent faces little competition. Small businesses who work with trusted independent consultants or who maintain in-house IT personnel benefit when Progent passes on information about critical technology and tested processes to make their IT environments more reliable, secure, and productive.

On-site Support for SQL Server 2016 Security SQL Server 2016 Database Migration Online Help
Onsite Computer Services for Alexandria, VA Alexandria IT Consulting Firms
Microsoft Certified Expert Support and Setup for SQL Server Reporting Services
Microsoft SQL Server Help and Support

SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the fast development of cutting-edge enterprise-class applications that can provide your business a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET environment.

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Progent Small Office Computer Consulting Services Progent Small Business IT Consulting Firm
Dynamics GP Software Specialists
Dynamics GP Great Plains Accounting Online Support

Progentís Microsoft certified experts offer a variety of support services for Dynamics GP. Dynamics GP/Great Plains is a Microsoft financial platform and corporate management solution built, like all Microsoft financial tools, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial products in the Dynamics GP line, offers an affordable solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is easy to install and integrate, and with its segmented approach you are able to purchase only the functions you currently require, with the ability to add users and enlarge capabilities in the future. Progentís Microsoft Dynamics GP/Great Plains Software support engineers can show you how to deploy, customize and manage Microsoft Dynamics GP 2010 and also earlier editions of Microsoft Dynamics GP/Great Plains.

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Raleigh RIM BlackBerry Security Consulting Computer Companies
Remote Akron, OH Small Business Server Support Akron Guru
Private Cloud Hosting for Virtual Data Centers Services
Consultants for Private Cloud Virtual Datacenter Hosting

Progent's Private Cloud Hosting and Management service offers complete hosting of a small or mid-size organization's production servers in an environment that delivers the maximum level of dependability and expandability and is also simple to migrate to any data center. Progent's Private Cloud Hosting services are based upon mature virtualization technologies that allow small and midsize businesses with mixed- platform IT systems to economize dramatically on the expense of capital investments, system maintenance, and network management while achieving enterprise-class reliability and an unmatched degree of vendor independence.

Remote Consulting for Mandrake Linux, Solaris, UNIX Debian Linux, Sun Solaris, UNIX Support and Integration
SQL Server 2017 Application Migration Technical Support
SQL Server 2017 Remote Support

Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business benefits of upgrading to SQL Server 2017 and can help your organization to design and carry out an efficient migration of your databases and applications to any network architecture including local, cloud-based, or hybrid. Progent's consultants can provide remote or onsite support ranging from on-demand design review or debugging to comprehensive project management to make sure your SQL Server 2017 project is carried out on schedule and on budget.

Remote Tech Consultants for Microsoft Network in Burbank, Los Angeles County Citrix Virtual Server Specialists
SCCM 2016 Boundary Groups On-site Support SCCM 2016 and Windows 10 Remote Troubleshooting
Windows 2012 Clustering Network Consulting
Failover Cluster Manager Windows Server 2012 Technical Support

Progent's Microsoft-certified failover clustering experts can help businesses to evaluate the advantages of utilizing Windows Server 2012 clustering to create a powerful fault-tolerant/disaster recovery solution, help you to plan and deploy a Windows Server 2012 environment, provide online and on-premises consulting services and engineering support for clusters composed of physical servers or virtual machines, and show you how to centralize the management of failover clusters.

SCVMM 2016 Hyper-V Clusters On-site Support SCVMM 2016 Security IT Consulting
Oracle Enterprise Manager Engineer
Microsoft and Cisco Authorized Expert SharePoint application development Consulting Services

Progentís expert software programmers, database designers, and program management consultants can assist large businesses to complete development programs for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for advanced planning and program co-ordination or Progent can assist clients fill in expertise gaps by offering database architects and software programmers experienced in developing RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help clients to incorporate SharePoint with other applications like Microsoft SQL and Office Excel to build data-intensive intranets and web portals. Progent also offers expertise with multiple web development technologies and can help clients to build, expand, troubleshoot, or migrate web applications to utilize the latest advances in web technology.

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San Antonio, Texas Computer Consultancy Services Manage for San Antonio
MSSQL Consultants
SQL Server Reporting Services Online Support Services

SQL Server 2000 is a complete, web-aware database and data analysis package that enables the fast development of cutting-edge enterprise-class programs that can give your company a critical competitive edge. SQL Server features built-in support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft technology, ensures you success in designing, installing and managing Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET environment.

Server Administration for Microsoft Exchange in Pleasanton California Configuration Services for Microsoft Exchange
Server Management Consultant Services Consultant Services
SharePoint 2013 Support Outsourcing Microsoft SharePoint Server 2010 On-site Support in Pasadena
Small Business WAP131 Computer Consultants Small Business Wireless Access Point Technical Consultant
Stealth Penetration Testing Security Firm
Penetration Testing Compliance Auditor

Stealth intrusion checking is an important part of any comprehensive IT system security strategy. Progentís security experts can run thorough intrusion tests without the knowledge of your company's internal IT resources. Unannounced penetration checking shows whether current security monitoring tools such as intrusion detection alerts and event log monitoring are properly configured and actively monitored.

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Cisco Experts VBA Integration Companies
Oracle DBA Consultants

Progentís team of expert software programmers, database architects, and project managers can assist large businesses to carry out development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for advanced planning and project co-ordination or Progent can assist customers plug expertise gaps by offering database designers and programmers experienced in developing line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to integrate SharePoint with additional applications like SQL Server and Excel to create data-driven intranets and portal sites. Progent also can provide experience with multiple web development technologies and can help businesses to create, expand, troubleshoot, or migrate web-based applications to utilize the most current web technology.

Support and Setup for Microsoft SharePoint SharePoint 2010 Engineer SF Bay Area
Technical Support Services for Exchange 2003 Upgrade Technical Support for Microsoft Exchange 2003
Top Rated Newark Computer Consulting Firms Northern California Fremont Integration Specialists Northern California
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ProSight Private Cloud Hosting Services Professionals
Private Cloud Virtual Datacenter Hosting Specialists

Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size company's servers in a solution that delivers the highest degree of availability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting services are based on mature virtualization techniques that enable small and midsize businesses with mixed- platform IT systems to save dramatically on the expense of capital equipment, system maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility.

Urgent Network On-site Technical Support Los Angeles County California Datacenter Monitoring Integration
Windows Server 2016 Hybrid Integration Remote Troubleshooting Support and Help for Windows Server 2016 Clustered VMs
ISA 2006 Firewall Specialists
ISA 2006 Firewall Engineer

Internet Security and Acceleration Server 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, VPN, proxy, and Web caching solution for securing the Internet-facing networks of any organization against a broad range of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 engineers can show you how to plan, cost-justify, test, implement, customize and support the any version of ISA Server on your information system.

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application Testing Lab Technology Professional Professionals