Professional Remote Support for Burbank, California Networks from World-class Consultants
Small companies have typically been overlooked by major IT support firms. Many small companies permit themselves to become dangerously dependent on freelance engineers or small support organizations who lack the size or broad skill sets to react promptly or effectively to technical emergencies. Other small businesses turn to mass-market support firms staffed with technicians trained to provide by-the-numbers solutions to ordinary problems but who do not have the background and versatility to deal with the diversity of configurations and lack of standards that characterizes small company information systems.

Progent's proven methodology for delivering affordable and effective network support to small businesses has made Progent among the premiere Microsoft-certified IT service organizations in the United States. Progent has provided online help to companies in every state in the country (See Progent's customer testimonials).

For mid-size and large companies, Progent offers co-sourcing and project management support to add to the technical skills of your internal network support group. Co-sourcing can cut costs and minimize technical risks for big projects like application development, business continuity planning, network security audits, office consolidations, or software migrations.

Progent can in addition offer access to accredited consultants to help your company to plan and implement a sensible cloud computing strategy.

Core Technologies Serviced by Progent for Business Networks in Burbank, California
Progent provides the services of qualified experts for all aspects of information technology deployed in small and midsize companies and local governments. Technologies serviced by Progent's consultants include:

Service Delivery Alternatives for Burbank, California Companies
Progent has a variety of options for providing small and midsize businesses with affordable computer services for technical support, consulting, hosting services, and IT administration. Progent's model for providing IT support services is built on the Help Desk operational structure familiar to big IT support organizations. Progent's Help Desk Call Center Support Mechanism ensures fast support, thorough activity records, consistent follow-up, and strict cost monitoring across a range of network service delivery options that include online troubleshooting, in-person help, top-level consulting, plus server and application hosting.

  • Online Support
    Progentís Technical Response Center (TRC) offers emergency and scheduled online assistance for Windows, Linux, Apple, and Cisco-based environments in the U.S. and worldwide. Progent's seasoned support professionals can assist clients to analyze and fix network problems without the cost or time loss of in-person service visits. The background of Progent's network consultants makes it possible to handle most IT issues quickly. For the toughest problems, Progent's depth of expertise allows the support team to escalate support calls to advanced specialists. Progent provides a streamlined, web-accessible registration procedure for first-time clients to address emergency network problems and Progent bills per minute with zero sign-up charges or time minimums, so you pay only for the help you get. Specialists available remotely include Cisco-premier CCIE network engineers, Microsoft-Certified MCSEs, and CISA-certified security engineers. Find out additional information concerning Progent's online computer support services.

  • Onsite Service
    Progent offers onsite computer assistance for registered clients in major metropolitan areas in the United States. Progent's onsite service technicians can work in conjunction with Progent's online support experts to deliver small companies the optimal solution: onsite service technicians when you require them as well as the on-line help of Progent's seasoned team of IT consultants, security specialists, and business software programmers. The response time for in-person support visits is typically less than one business day. Progent requires no sign-up or retainer charge for registering as a Progent client for on-premises support. Find out more concerning how and why to register for Progent's onsite computer support.

  • Help Desk
    Progent's Helpdesk Outsourcing Services are designed for all businesses who require prompt and reliable access to an online Helpdesk with effective phone support, remote troubleshooting capability, and sufficient technical depth for full problem escalation. Since smaller businesses typically are constrained by tight information technology funds and can provide scant executive bandwidth for dealing with IT support, Progent's Contact Center Outsourcing Services can be the most efficient way to ensure that small business information networks stay up and running. Learn more about Progent's Helpdesk outsourcing services.

  • IT Consulting Expertise
    Progent offers small companies affordable availability of world-class IT professionals who can deliver assistance with critical products and technologies such as
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application support, Cisco network design, company-wide network security consulting, high availability network engineering, virtualization solutions, plus configuration, customization and training for small business applications including financials, operations, management reporting, CRM, and office productivity packages. Progent can help with one-shot projects including site moves and major system upgrades, longer term projects such as business analytics application development and customization, relational database software programming and administration support, and web development, continuing support including Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for IT infrastructure monitoring and network management, or emergency services such as disaster recovery and malware cleanup.

  • Application Server Hosting
    Progent offers hosting for key applications such as Exchange Server and SQL Server in order to provide small and midsize companies with higher levels of reliability, security, and recoverability than is feasible with the type of in-house data center that is practical for the majority of small companies. Because Progent utilizes the same facilities that support the gear of some of the planet's biggest information technology companies, Progent can eliminate the investment in creating and managing the systems needed for enterprise-class cooling, power backup, and redundant Internet connectivity. For managed application servers, Progent can also see to it that upgrades and revisions stay updated, protection and performance is continually tracked, and systems are consistently backed up and ready for full and prompt recovery. Find out additional information about Progent's hosting for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides comprehensive hosting services for all of a small company's production servers in an environment that not only provides the top degree of availability and extensibility but that is also simple for clients to transfer to a different service firm or to move internally if your situation calls for it. Progent's Private Cloud hosting is based on proven virtualization techniques that permit businesses with mixed networks to benefit significantly on the costs of hardware, system support, and network administration while achieving enterprise-class availability and an unprecedented level of vendor flexibility. In contrast to conventional Software as a Service hosting models, Progent's Private Cloud Hosting covers all server-based applications in one centrally managed solution, can support the mixed- OS and non- standardized networks common with smaller companies, and keeps control of the software licenses in the client's hands so that moving to a different virtualized system is quick, safe, and inexpensive. This eliminates ending up a captive to a specific hosting provider while still providing all the cost savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting
    Progent can provide advanced remote consulting support to help businesses of any size connect their information networks with leading public clouds such as Azure and Amazon AWS. Progent can help you to design and manage hybrid environments that can include Windows and Linux operating systems and applications in either cloud-only systems or in hybrid network models that utilize local resources along with public cloud services. To assist you to integrate cloud services with networks, Progent can provide a range of cloud migration services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure design and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of experience providing high-level consulting expertise online, and Progent can help you complete your cloud integration initiatives on schedule and within your budget.
Progent's Fixed-price Managed Services for Remote IT Management
Progent's value-priced ProSight series of managed services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior-based machine learning technology to defend endpoints as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to address the entire malware attack lifecycle including filtering, detection, containment, remediation, and forensics. Key features include single-click rollback with Windows VSS and automatic system-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection managed services deliver economical in-depth security for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge technologies incorporated within a single agent accessible from a unified control. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP deployment that meets your company's unique needs and that helps you demonstrate compliance with government and industry information protection standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent action. Progent's consultants can also assist you to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of critical data, apps and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can provide world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FINRA, and PCI and, when needed, can assist you to recover your critical information. Learn more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to diagram, track, reconfigure and troubleshoot their networking appliances like routers, firewalls, and wireless controllers plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always current, captures and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, finding devices that need critical updates, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the technology of top data security companies to deliver web-based management and comprehensive protection for all your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to external attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper layer of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your IT system running efficiently by checking the state of vital computers that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT management personnel and your Progent consultant so that any potential issues can be addressed before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be moved immediately to a different hardware solution without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By updating and organizing your IT documentation, you can eliminate as much as half of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether youíre making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size businesses to obtain an unbiased assessment of the health of their information system. Powered by a selection of the leading remote monitoring and management tools available, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how closely the deployment of your essential network assets conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits such as a more manageable Active Directory system. Both also include one year of advanced remote network monitoring and management (RMM). Benefits can include simpler management, better compliance with data security requirements, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and increased uptime. See more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to help assess your company's ability to block or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information concerning your current security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to create a cost-effective security and backup/recovery environment that meets your business needs. For details, visit Progent's ProSight Ransomware Preparedness Report.

Why Progent Offers the Smart Choice for Burbank, California Small Businesses
Progent's size, depth of technical expertise, and familiarity with enterprise network support allow small businesses to avoid the problems related to excessive dependence on small service organizations or individual engineers.

Working with Progent allows your company to:

  • Prevent Excessive Dependence on Individual Consultants
    For network support, small companies sometimes depend excessively on freelance consultants. Though freelance support providers have lower expenses than more substantial support organizations and can afford to charge nominally lower rates, individuals are sometimes too overworked to respond rapidly to critical problems. If a freelance engineer is busy with another client, sick, on vacation, or in training, the absence of backup staff may force your business to go without assistance during a crisis. As your company grows, system unavailability or problems with line-of-business programs get more costly. The dollars you believed you were conserving on a freelancer can disappear fast due to lost productivity. In addition, when freelance consultants confront new technologies, the lack of a big engineering team to count on for help requires them to train with the meter running while your company winds up with the costs for their continuing education.

  • Have Access to Certified Professionals in Sophisticated Network Issues
    Many smaller support firms or independent engineers who concentrate on small business network consulting are capable of delivering routine solutions but don't have the experience to work efficiently with complex network environments with mixed platforms, numerous offices, VoIP systems, mobile workforces, integrated financial and analytical applications, data-driven web sites, and specialized business software. Progent's background with global enterprises and Progent's extensive group of experts can benefit your small business because enterprise networks are characteristically complicated, integration problems require thorough knowledge in many technical areas, and reaching an acceptable degree of robustness, availability, and protection calls for industry-proven leading practices.

  • Build a Firm Foundation for Growth
    Small businesses typically begin with an IT system cobbled together on a tight budget. Lacking a carefully designed architecture, a series of improvised fixes often get thrown on top of a marginal structure. As a business evolves, reliability and expandability issues can hinder the success of the organization. These environments require thorough evaluation, intelligent business planning, and broad-based experience to upgrade to a network infrastructure that will provide the solid basis to handle critical business needs and support future expansion.

  • Partner with Solution Consultants, Not Product Resellers
    Smaller companies require direction and education to navigate through an increasingly complicated array of IT options available for accelerating growth and improving productivity. They do not need an IT engineer or support organization that tries to sell them a product. Progent avoids conflicts of interest by not reselling hardware and software. Progent offers consulting and services exclusively. This allows Progent to match technical support with the real interests of clients. Combining network support and product selling can lead to a situation where the proposed solution is built around a predetermined technology instead of being driven by the true requirements of a small business.

Get in Touch with Progent
In case your Burbank, California business wants to get in touch with Progent for network outsourcing, consulting, or technical support services, call 800-993-9400 or visit Contact Progent.

Fast Remote Network Support
For fast remote assistance, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup deployment can include a purpose-built hardware appliance manufactured by Barracuda or a virtual appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup safeguards vital company data produced locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to help you to plan, configure, operate and repair a BDR solution built on Barracuda Backup.

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Progent's pricing model is to charge for phone service and on-premises help per minute. Consequently, you are billed only for delivered support. Progent does not demand a higher rate for off-hours or urgent service, and inside California or in areas where Progent offers on-site service, Progent does not bill for travel except for urgent support where on-site work is less than 4 hours. In addition, Progent applies no startup fee and requires no monthly commitment for support services delivered during normal business hours. Many service firms impose substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity avoids large bills for quick solutions so you will not be tempted to allow minor problems to fester.

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Progent's ProSight Virtual Hosting offers proven virtualization technology, a world-class data center facility, and the technical services of Progent's Microsoft-certified engineering group to provide small and midsize businesses with a complete IT outsourcing solution that improves network availability and security, reduces management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a smaller company can have each of its software platforms and key business application servers hosted in a secure and fault tolerant data center on a high-performance, high-availability virtual server configured and supported by Progent's network service professionals.

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Progent can provide a variety of low-cost online and onsite consulting services to assist your business to configure, manage, and debug workstations and handhelds based on Windows, macOS/OS X, Apple iOS, Android, or Linux.

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Progent's certified Office Word and Office 365 Word consultants offer a broad selection of economical remote consulting services to assist your organization to manage your existing Microsoft Office Word solution or assist you to upgrade to a current release of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, isolating and resolving compatibility problems between various versions of Office Word, integrating Office Word with different Microsoft Office apps like Excel and Outlook or with 3rd-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security support, smart phone integration, and remote training sessions tailored for individuals or groups.

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Progent's Microsoft-certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your company, create test systems and migration strategies, optimize your network for local, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support staff, create a corporate-wide security strategy, automate IT administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.

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Widows Server 2012 R2 Hyper-V improves virtualization in key areas such as multitenancy, agile network infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consultants can help your company to benefit from Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to cut IT costs and enhance productivity.

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Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to deliver centralized management and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a deeper level of inspection for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.

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Progent's certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration plans, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT management staff, develop an enterprise-wide security plan, streamline network management, help with application development, and generate and validate a disaster recovery/business continuity plan.

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Progent is a pioneer in affordably delivering enterprise-class IT support to small businesses. Progent's success in addressing the IT service needs of the historically underserved small company sector is the combined result of major technical and operational breakthroughs that have eliminated much of the conventional expenses out of managing network support, added unprecedented professional expertise into the IT service mechanism, and dramatically accelerated the solution cycle.

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Progent's pricing model is to bill for online service and on-premises visits by the minute. As a result, you pay only for received services. Progent does not impose a higher rate for off-hours or emergency support, and within California or in areas where Progent provides on-site service, Progent does not bill for travel time except for emergency calls where on-site time is less than 4 hours. Also, Progent applies no startup fee and requires no monthly commitment for services delivered during normal working hours. Many support firms impose large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big bills for fast solutions so you won't be forced to permit simple problems to stay unaddressed.

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Microsoft and Mac Desktop Information Technology Consultants

Progent can provide a wide array of economical remote and on-premises support services to help you to deploy, administer, and debug workstations and mobile devices based on Windows, macOS/OS X, Apple iOS, Android, or Linux.

MS Dynamics NAV Design and Installation Integration
MAS 90 Integration
MAS 90 Programming

Besides offering the expertise of Microsoft Dynamics GP specialists, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, management help, migration assistance, and 1-on-1 or group online training customized to address your particular requirements. Progent's experts also can show you how to integrate and maintain a secure, robust server and communications infrastructure to run your ERP, MRP and accounting applications.

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Network Monitoring Network Consulting
Professionals for System Center MOM

Remote continuous monitoring, automated alarms, and actionable analytical reporting are vital to preserving the proper operation of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that companies of all sizes can afford a level of network stability that was once limited to large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions available as economical services designed to help you to identify and resolve a most network issues before they can disrupt your business.

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Network Engineer for Cisco CUBE and SIP Trunks
SIP Trunking Information Technology Consulting

Progent's Cisco CCIE-certified SIP integration experts can help your business to design, integrate, manage, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer cost-effective online or onsite support to help you to move smoothly to a productive unified communications network that delivers accelerated ROI. Progent's certified Microsoft unified communications experts can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business or Lync Server for access to a SIP-based IP PSTN trunk.

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Microsoft Dynamics GP Modifier Specialist
Dynamics GP Modifier Professional

Progent's expertise providing Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design specialized line-of-business applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP management reporting services can show you how to design reports that allow you to track your business more thoroughly, turning uncooked information into useful understanding of your business.

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Managed IT Services Consultants IT Consultants
Network Management outsourcing consultants Consultants

Progent's ProSight family of managed IT services are geared to offer businesses who have minimal internal IT support staffs with low-cost access to enterprise-class management tools and consulting experts. Advantages of Progent's ProSight line of managed IT services include flat-rate network maintenance expenses, smart automation of common administrative processes, continual adoption of new information technology, smooth migration from older systems to up-to-date solutions, improved fit between information technology with strategic goals, guidance from seasoned IT experts, and allowing management to focus on business issues instead of fast-evolving information technology.

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Mirial Professionals Setup and Support for Telepresence
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CCIE Certified Computer Consultant for Meraki Wi-Fi Access Point
Meraki 802.11ac AP Migration Computer Consulting

Progent's Cisco Meraki wireless AP experts provide remote and onsite support services to assist businesses of all sizes to plan, deploy, manage, expand or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to set up and support Meraki-based wireless networks for environments that range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology including switches, routers and firewalls to create a seamless network infrastructure that delivers identical access, responsiveness, security, manageability and uptime for wired and Wi-Fi clients regardless of their location or device.

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Network Consultant for Firewall Security Security Audit Services
Juniper J2350 Router Evaluation
Juniper J2320 Router Testing

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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WiMax Consultants
Engineers for Internet Access

Progent offers access to the cost-effective services of online Internet connectivity experts to assist your company to evaluate or update your ISP services so your Internet access solution meets your business needs. Support services available from Progent's engineers include assessment of your existing bandwidth utilization, carrier and service plan analysis and selection, network provisioning, and managing a seamless switchover to a different ISP and/or service arrangement. Network provisioning can include enhancing current routers and configuring additional ones, setting up firewalls, and designing fault-tolerant BGP architectures.

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Android Security Professional
ProSight Virtual Machine Security Specialists

Progent's ProSight Enhanced Security Protection (ESP) services offer economical in-depth protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge tools packaged within a single agent accessible from a single console. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP environment that addresses your organization's unique needs and that allows you prove compliance with government and industry information security standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require urgent action. Progent can also assist you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware.

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Online Help Microsoft SharePoint Server 2007 Online Consulting
Remote Support Services for Jabber
Jabber and Microsoft Office Network Consultant

Progent's Jabber consultants can provide online or onsite expertise to help businesses of any size to plan, deploy, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth support for the technologies that go into building an end-to-end Jabber solution such as Cisco network appliances and management tools, Microsoft Office applications, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP trunking, WiFi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration solution.

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Redhat Linux Professionals
Slackware Linux Consultant Services

Progent's Linux consulting services provide small businesses and software developers assistance with managing and supporting Linux computers that coexist with Microsoft-powered technology. Progent offers your business access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of expertise offers you a convenient one-stop source to help you create and manage a secure and robust mixed-platform network and communications infrastructure that allows Linux and Microsoft coexistence by integrating Windows with major Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

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Service Reporting Integration Services
Service Reporting Network Consultants

Progent uses an enterprise-class service reporting system that records and formats complete documentation for all delivered support activities. Unlike some independent consultants or local service firms who provide scant documentation or details of services performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the support reports transmitted by every staff member to each customer. The discipline of documenting and archiving service activity results in more effective service and eliminates a variety of typical misfortunes such as when a support client is effectively held hostage to a consultant who refuses to let go of vital service information.

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Project Online Desktop Client Developer
Project Web App Development

Progent's Microsoft-certified engineers can provide in-depth expertise in deploying, using and debugging all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide variety of cost-effective online support services following proven best practices to help businesses of any size to get all the benefits of this powerful platform. Consulting support available from Progent include system planning, installation and migration, setting up secure file and status sharing among onsite and offsite users, network optimization, and customized webinar training classes.

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Redhat Consultants Linux IT Consultant in Los Angeles, San Diego, Long Beach, Santa Ana, Anaheim, Riverside, Bakersfield, CA
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SQL 2008 Reporting Services Development Microsoft SQL Server IT Service
SQL Server 2012 IT Support IT Outsourcing Group for Microsoft SQL 2008
SQL Server 2014 AlwaysOn Consultant Services Network Consultants
Security Architecture Services
CISSP-ISSAP Cybersecurity Architecture Technology Professional

Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous testing and significant work with information security architecture. ISSAP consultants possess comprehensive knowledge of access management mechanisms and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security experts can help your company with all aspects of architecture security.

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Dynamics GP 2015 R2 Integration Engineers
Microsoft Dynamics GP 2015 App Development Consultant Services

Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that enhances cloud integration, supports the most popular smart phones and tablets, allows single login with Azure Active Directory, and tightens security. Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, extends the Web Client, and adds over 100 enhancements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and hands-on experience to resolve the many technical and business challenges involved with upgrading to Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will maximize the return on your investment in this mission-critical platform.

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Windows 10 Installation IT Consultant
Windows 10 Compatibility Testing IT Consultant

Progent's Windows consultants can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an older release of Windows. Remote and onsite evaluation and migration services for Microsoft Windows 10 offered by Progent include ROI analysis, project management, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile device management and synchronization, telecommuter access, security and compliance, automated provisioning and management, infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and users, and ongoing consulting support.

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Slackware Linux, Solaris, UNIX Technology Consulting Services Fedora Linux, Solaris, UNIX Support and Setup
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SCVMM 2012 Backup and Recovery Network Consultants
SCVMM 2012 XenServer Online Support Services

Progent can assist businesses of all sizes to follow leading practices to set up SCVMM 2012 hosts, networking, storage systems, and libraries; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist you to move from an older edition of SCVMM or from another management system, and Progent can show you how you to enhance and repair your existing SCVMM 2012 ecosystem so you get the highest possible return on investment.

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Solaris Remote Engineer Solaris Online Information Technology Management
SonicWALL Network Security Audit Award Winning SonicWALL NSA Firewall Auditing
MCSE Expert Certified Skype for Business Edge Server Pool Consulting
Skype for Business certificate management Consultant Services

Progent's Microsoft-certified consultants can provide online and on-premises expertise for organizations of any size to evaluate the benefits of migrating to Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can assist your business to plan a local, cloud or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Office 365; set up HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms like Cisco UC. Progent's certified network security experts can help you create and validate a security strategy for your Skype for Business solution that meets government and industry standards.

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Engineer for ProSight certificate expiration management
client credential management Technology Professional

ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and managing your network documentation, you can eliminate up to half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it.

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Support Organization Santa Monica Consolidate
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Support and Help for SCVMM 2016 SCVMM 2016 and SQL Server Setup and Support
Suse Linux Support and Help Linux Professionals
Systems Consultant in Hampton, VA Microsoft and Cisco Outsourcing Company
Technical Consultant in Pittsburgh CentOS Linux, Solaris, UNIX Technical Support Services
Technology Consulting for SQL Server 2016 and Power BI SQL Server 2016 AlwaysOn Availability Groups Remote Consulting
Technology for Anti-Spam Postini Technical Support Services
Ubiquiti UniFi Controller Specialists Engineers for Ubiquiti UniFi WiFi access point
VMware Site Recovery Manager and NSX Consulting Services Consulting
Virtual Help Desk Network Consultant Remote Support
Wayne County Michigan Computer Engineer Network Consultants for Redhat Linux, Sun Solaris, UNIX Wayne County Michigan
Windows 2008 Server IT Service Providers Windows 2008 Server Network Specialist
Windows Security Information Technology Outsourcing Burbank San Fernando Valley Microsoft Windows Consultancy Services Group
Antivirus Help and Support
Antivirus Subscription

Email Guard by Postini provides constantly updated spam and virus blocking, data filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and support firm. If your organization is too small to qualify for a regular Postini license, you can still get access to Postiniís Perimeter Manager services via Progentís E-Mail Guard spam filtering and anti-virus service program. Progentís expert email security professionals can show you how to create an email security plan that incorporates anti-spam and virus defense technologies and processes.

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ASA 5520 Firewall IT Services
ASA 5510 Firewall Consultants

Progent's CCIE-certified networking consultants can assist your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

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Wireless Professional Microsoft Experts Windows Mobile Technical Support Services
Worldwide CISSP Security Tech Services Security Cybersecurity Team
Meraki 802.11ac Access Point Upgrade Remote Support Services
CCIE Expert Certified Onsite Technical Support for Meraki 802.11ac Access Point Upgrade

Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco devices for streamlined management.

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