Low-cost Network Tech Support from Microsoft and Cisco certified Experts for Businesses in Burbank, CA
By offering professional know-how when you require it, providing in-depth knowledge for key business applications, offering high-value services like virtual data center hosting, billing solely for help you receive, and charging no setup fees or retainers for standard services, Progent helps you to increase the business value of your It system and cut support expenses. Progent understands that information system security, reliability, and performance are just as critical to small companies as to major enterprises but that smaller companies don't have the economy of scale to spend aggressively in computer networks and in-house support groups. Progent's fundamental value proposition is that no IT consulting firm can match Progent's capability to provide the network support your company requires whenever you require it and at a cost you can justify.

For mid-size and large businesses, Progent can provide co-sourcing and project management services to supplement the subject matter expertise of your in-house IT service group. This can save money and help meet schedules for major IT initiatives such as software development, business continuity planning, network security evaluations, office consolidations, or software migrations.

Progent can also offer access to certified consultants to help your business to design and execute a sensible cloud computing strategy.

Core Practice Areas Serviced by Progent for Companies in Burbank, California
Progent's nationwide team of world-class consultants offers assistance for all facets of information technology deployed by organizations of any size. Practice areas supported by Progent in Burbank include:

Support Delivery Alternatives Available for Burbank, California Companies
Progent offers a variety of options for providing small and midsize companies and local governments with affordable computer services for technical support, system architecture, and network management outsourcing. Progent's model for providing network support is based on the Call Center operational structure familiar to big IT organizations. Progent's Help Desk Support Mechanism promotes rapid support, thorough activity records, consistent follow-up, and strict expense control for an array of network support delivery options that include online repairs, onsite support, and top-level consulting.

  • Online Support
    Progent's Technical Response Center (TRC) offers urgent and scheduled online service for Windows, Linux, Apple, and Cisco-powered environments in the U.S. and worldwide. Progent's seasoned service professionals can assist customers to analyze and fix hardware and software problems without the expense or delay of on-premises support visits. The experience of Progent's network consultants allows them to handle most IT problems rapidly. For the most challenging issues, Progent's breadth of expertise allows the support team to escalate trouble tickets to advanced specialists. Progent provides a streamlined, web-based registration procedure for first-time customers to address urgent situations and Progent charges per minute with zero startup fees or time minimums, so you pay only for the support you receive. Experts available remotely include Cisco-premier CCIE network engineers, Microsoft-Premier MCSE consultants, and CISM-certified security engineers. Find out additional details about Progent's online network troubleshooting expertise.

  • Onsite Service
    Progent offers on-site computer support for signed-up customers in larger cities in the U.S. Progent's on-site service personnel can operate in tandem with Progent's online service engineers to deliver small businesses the best of both worlds: onsite support professionals when you require them as well as the remote help of Progent's worldwide team of network engineers, security specialists, and business application programmers. The wait time for in-person service visits is usually under one business day. There is no sign-up or retainer fee for becoming a Progent client for onsite service. Learn more concerning how and why to sign up for Progent's in-person computer support services.

  • Help Desk
    Progent's Standard Help Desk Services provide smaller organizations an end-to-end service desk solution that manages all aspects of remote desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Progent offers service desk support at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging problems. For details, visit Help Desk Services for Small Businesses.

  • Help Desk Sharing Services
    Progent's Help Desk sharing services make it possible for your business to share responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on the leading professional services automation tool for handling end-user service requests, ticketing, ownership, status tracking, and reporting. To learn more, refer to Progent's shared Help Desk services.

  • IT Consulting Services
    Progent provides small and midsize businesses affordable availability of enterprise-class IT professionals who can provide help with vital technologies including Microsoft Windows Server 2022 planning and migration services, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Cisco network infrastructure, network security engineering, high availability it system engineering, server virtualization strategies, plus configuration, programming and training for business applications including financials, operations, business analytics, sales automation, and productivity suites. Progent can help with short-term projects such as site relocations and major system upgrades, extended projects such as upgrading an older ERP system to a current MS Dynamics or Dynamics 365 package, relational database application programming and DBA services, and web design, on-going services such as System Center 2012 Operations Manager support and SCOM 2016 consulting services for IT infrastructure health monitoring and system management, or urgent response like disaster recovery and malware removal.

  • Infrastructure Guidance for Telecommuters
    Progent can help small and mid-size businesses to plan, set up and debug the infrastructure to support offsite workers. Areas of infrastructure where Progent's consultants can deliver guidance include safe and efficient VPN connections, Virtual Desktop Infrastructure (VDI) software, router setup, Wi-Fi network design and deployment, and robust Internet connections. For information about Progent's network infrastructure expertise for teleworkers, see infrastructure expertise for teleworkers.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers comprehensive hosting for the entirety of a small or midsize company's production servers in a setting that not only provides the highest level of availability and scalability but that is in addition simple for customers to transfer to another support provider or to bring internally whenever your situation warrants it. Progent's Private Cloud hosting service is founded on proven virtual server technologies that permit companies with multi-vendor environments to benefit dramatically on the costs of hardware, infrastructure maintenance, and IT management while achieving enterprise-class reliability and an unprecedented degree of vendor independence. Unlike conventional SaaS hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric software in one centrally managed solution, can support the mixed- platform and loosely standardized networks common with smaller companies, and retains control of the licenses in the customer's possession so that moving to a new virtual host is quick, safe, and affordable. This avoids becoming a captive to a specific hosting service while still offering all the savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting
    Progent can provide expert remote consulting support to help companies of any size connect their networks with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help your it team to design and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid network models that utilize on-premises resources as well as public cloud services. To help you to incorporate public clouds with networks, Progent can provide a range of public cloud integration support services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure design and deployment consulting, Amazon Web Services (AWS) cloud migration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud planning and integration expertise. Progent has more than 20 years of background providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.
Progent's Low-Cost Managed Services for Remote IT Management
Progent's low-cost ProSight series of managed services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that incorporates SentinelOne's cutting edge behavior-based analysis tools to guard endpoints and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud resources and offers a unified platform to manage the entire malware attack lifecycle including filtering, identification, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge tools packaged within one agent managed from a single control. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP deployment that meets your organization's unique requirements and that helps you demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent can also help you to set up and test a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of critical files, apps and virtual machines that have become unavailable or damaged as a result of hardware failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can provide advanced support to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent�s ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, monitor, optimize and debug their connectivity appliances like routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and sends notices when problems are discovered. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, finding appliances that require important updates, or resolving performance problems. Find out more details about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that incorporates the technology of top information security companies to provide web-based management and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This reduces your exposure to external threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper level of analysis for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progent�s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network operating efficiently by tracking the health of vital computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT personnel and your Progent engineering consultant so that all looming problems can be resolved before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the apps. Since the system is virtualized, it can be ported immediately to an alternate hosting environment without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect information related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can save as much as half of time spent searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you�re planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size businesses to obtain an unbiased assessment of the health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified team of IT experts, ProSight Network Audits show you how well the deployment of your core infrastructure devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits such as a more manageable Active Directory system. Both also come with one year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost network management, improved compliance with data security requirements, higher utilization of network assets, quicker problem resolution, more dependable backup and recovery, and increased uptime. Learn more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief interview with a Progent information assurance expert. The fact-finding interview is intended to help assess your company's ability to block or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to collect information concerning your existing antivirus tools and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply best practices to create an efficient AV and backup/recovery environment that meets your company's needs. For details, refer to Progent's ProSight Ransomware Preparedness Report Service.

Unique Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the core network software and productivity programs used by most small and mid-size companies and local governments. As a Cisco-qualified partner, Progent also can provide expertise for an increasingly sophisticated collection of infrastructure products such as firewalls, routers and switches, voice-over-IP options, and wireless access. Furthermore, Progent's CISSP-Certified cybersecurity experts, CISM-certified security engineers, CISA-authorized security audit specialists and GIAC-certified information assurance experts offer a company-wide view of system security and can help with advanced security projects such as SIEM solutions to help enterprises meet business standards and government requirements for IT information protection and incident reporting.

The breadth and size of Progent's engineering team bring a unique set of benefits to customers wishing to maximize the business value of their IT network within an affordable budget. These benefits include:

  • Best Practices
    Progent’s team of Microsoft and Cisco Certified experts average more than a decade of real-world industry background, in the trenches of IT service, executing a wide range of technical tasks for a large array of clients. Every Progent consultant shares a proven collection of personal best practices which are incorporated into shared best practices standards that Progent instills in its consulting staff. This ensures that you get not just expert IT capability, but also a consultant with proven methods for resolving actual IT problems rapidly. Read more about Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing policy is to bill for phone service and in-person visits by the minute. As a result, you are invoiced just for delivered support. Progent does not demand a more expensive rate for after-hours or emergency service, and Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. In addition, Progent applies no service activation charge and asks no monthly commitment for services delivered during regular working hours. Many service organizations impose large minimum payments or bill in increments of a quarter hour or more. Progent's small pricing granularity eliminates big bills for fast fixes. An additional advantage of granular invoicing is that your company won't be tempted to allow incipient problems to fester until they become major problems. Learn more about Progent's value pricing for IT outsourcing.

  • Full Reporting of Delivered Support
    Progent has created a sophisticated support reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike many freelance consultants or local support organizations who provide minimal documentation or details of services performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the support reports sent by each consultant to every customer. The practice of detailing and organizing support records results in more efficient support and avoids a slew of common misfortunes such as when a support client is effectively held captive to a consultant who refuses to release vital service information. Learn more details about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to information transfer from Progent's consultants to clients. By teaching customers to handle technical issues that are within their comfort zone, Progent is able to focus on delivering high-value services where Progent has few competitors. Small companies who work with independent consultants or who employ in-house support personnel benefit when Progent transfers knowledge about new technology and proven processes to make their networks more robust, protected, and efficient. Find out more details concerning Progent's knowledge transfer services.

Get in Touch with Progent
In case your Burbank, California company wants to get in touch with Progent for network outsourcing, consulting, or technical support, call 800-993-9400 or refer to Contact Progent.

Immediate Remote Network Assistance
For immediate remote technical support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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    Dynamics 365 Business Central (previously, formerly} called Dynamics NAV and Navision) offers SMBs a unified soultions for financial management, inventory, operations control, project management, procurement, sales and marketing, supply chain, and advanced reporting. Progent's Dynamics 365 Business Central consultants can help you to maintain your older Dynamics NAV environment or upgrade smoothly to a cloud-based, local, or hybrid deployment model.

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    Chief Information Officer Online Technical Support

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    Nexus series switches are designed to provide the throughput, scale, uptime, cloud readiness, capacity, security and manageability required to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide online and on-premises consulting and troubleshooting expertise to help your business to plan an efficient network architecture, build test environments to confirm your switching solution, deploy Nexus switches, create and implement effective policies, perform security and compliance evaluations, set up proactive monitoring and alert systems, fully utilize network resources by means of virtualization technologies, troubleshoot switching and routing problems, maximize system performance, plan for expected growth, and set up the advanced high-availability (HA) features incorporated into Cisco's Nexus switches. Progent can also help you to migrate efficiently from outdated Nexus switches or Catalyst switches to current Nexus switches.

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    Progent can help companies of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can simplify network management and lower hardware expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud computing models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and network infrastructure and ensure you sidestep the typical mistakes small companies make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN connections and also to manage iPhones and iPads and Google Android smartphones and tablets.

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    Progent's certified information technology consultants can provide Windows Server 2016 migration consulting to assist organizations of any size to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can help your company to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.

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    Network monitoring ordinarily consists of tracking a network’s resource utilization to help identify data traffic backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that run under Linux or UNIX and can be deployed to observe mixed-platform networks where UNIX and Windows coexist. Progent's network support engineers can help you use both these programs to tune and repair your network. Progent's Linux support services provide small companies and programmers help with managing and servicing UNIX/Linux and Solaris networks that coexist with Windows-based products.

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    Progent offers support services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall/VPN appliance that aligns with your security needs and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewall solutions.

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    Progent's Meraki wireless AP experts offer online and onsite support services to assist businesses of all sizes to design, deploy, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and support Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive network infrastructure that provides the same connectivity, responsiveness, security compliance, ease of management and availability for wired and wireless clients irrespective of their mobility or computing device.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Progent's management team includes industry veterans with years of background delivering computer consulting services, troubleshooting, and long-term information system planning to businesses ranging from small offices to global enterprises. Great service calls for great personnel, and Progent is proud to have put together a management team that can provide customers with the best service value in the industry.

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    Progent provides small businesses a pair of ultra-affordable security evaluation packages that provide, at a set fee, remotely managed inventory scans of your security profile which are evaluated by professional information security engineers who interpret the results of the scan, present objective evaluations of your current security vulnerability, and make recommendations for improvements. Progent offers two non-overlapping network security evaluation scanning packages for external and internal security scanning that are priced to meet the restricted budgets of small businesses while delivering enterprise-class evaluations of your IT network's vulnerability to attack.

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    Progent's UNIX platform support services offer small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience offers you a convenient single consulting firm to help you create and manage a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Slackware.

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    Cisco's Meraki MS line of access and aggregation switches are intended for sites that go from branch offices to campuses. Progent's Cisco-certified consultants offer affordable remote consulting to help you to design and deploy a productive network solution that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-based management architecture, configure policies to maintain compliance, create and validate a disaster recovery plan, and troubleshoot technical issues related to any aspect of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a unified networking infrastructure.

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    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior analysis tools by SentinelOne to defend endpoints as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily get by traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to automate the entire malware attack lifecycle including filtering, identification, mitigation, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks.

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    Progent's CISSP-certified cybersecurity experts can help organizations of any size with any aspect of information system security. Progent can help implement cost-effective security systems that guard a small office against advanced malware attacks or Progent can design, configure, and manage a comprehensive security environment for hybrid networks that accommodate local, remote, and mobile clients accessing IT resources spread over multiple physical sites and various clouds.

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    For advanced project management assistance, Progent can provide the services of senior IT professionals with years of experience in IT management, application development, and process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management skills to assist enterprise clients follow best practices to make sure development or deployment projects are completed on schedule and within budget.

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    Progent offers expertise for security auditing packages such as LANguard from GFI for performing a set of programmed network testing scans to uncover possible security gaps. Progent has extensive knowledge of security analysis tools and can help you to understand testing reports and react effectively. Progent can help you design protection into your business processes, install scanning software, define and implement a protected system architecture, and suggest policies to optimize the security of your IT system. Progent's security consultants are ready to assist you to set up a firewall, design secure remote access to email and data, and integrate virtual private network. Progent's accredited security engineers can also validate the protection of web software and can run extensive information security evaluations of enterprise-wide security to determine your organization's compliance with key international security standards including HIPAA, NIST, and ISO 17799.

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    Progent's Microsoft-certified engineers can deliver low-cost remote and on-premises support to implement your upgrade to Exchange 2010, produce thorough documentation of your new email environment, train your IT team and users to get them up to speed quickly on Microsoft Exchange Server 2010, and offer continuing management consulting and engineering help. Progent's consultants can also help you upgrade from Microsoft Exchange 2010 to Exchange 2013 or Exchange Server 2016.

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    Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 for hosting Exchange; designing high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; configuring HLB; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and setting up Outlook clients.

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    Progent's Microsoft and Cisco-certified network experts can assist your organization to assess the benefits of Microsoft Exchange Server 2010 for your company and can help your IT staff to design and implement a smooth migration to Exchange Server 2010 from Exchange 2003 or Exchange 2007 that will offer fast ROI by increasing your workers' efficiency, cutting the cost of hardware and service, simplifying management, and integrating your key communications technologies.

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