For small company network systems located anywhere in the state ofCalifornia, Progent's Microsoft and Cisco certified engineers can provide phone support and troubleshooting to repair your network problems fast and cost effectively. Progent has acquired enterprise-class skills, advanced software tools, and support knowledge bases to identify and fix computer network problems while avoiding the expense and time delays normally associated with in-person technical service dispatches.

If yourCaliforniabusiness is located outside of the larger urban areas such asLos Angeles, San Jose, San Francisco, or Sacramento, your local computer support options may be limited in expertise, or not available during an emergency. This can result in a network that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progentís group of network consultants average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a large variety of technical tasks for a varied range of customers. This means you get not only the technical expertise needed for the task, but a professional with demonstrated methods for applying those skills to provide excellent network solutions.

Online Training Classes for Desktop Apps
Progent provides live online instruction for a range of productivity applications. Progent's Online training covers areas such as Microsoft 365 Excel and Power BI reporting, Microsoft 365 Word VBA development, Publisher collaboration, Outlook calendar sharing, Microsoft Office Access rapid application development, Microsoft Dynamics GP (Great Plains) migration, and Windows 10 management. Online learning provides all the benefits of traditional in-person seminars, such as immediate interaction between clients and trainers, but eliminates the expenses of travel and the hassle of attempting to synchronize the schedules of many workers.

Eliminate Dependence on Freelance Consultants
By creating a partnership with a full-service IT consulting and support firm such as Progent rather than with an individual freelance consultant, you are assured fast access to knowledgeable experts whenever you require them. You no longer have to worry that illness, classes, vacations, or conflicting priorities with other clients will cause you to be with no help when you have an emergency.

Broad and In-depth Knowledge of Office Networking
Progentís group of over 100 networking consultants means clients can take advantage of the leverage of more than 1,000 years of combined background and collective information to resolve the most vexing network issues. Progentís accredited information technology consultants have the experience to identify solutions quickly and implement them cost effectively.

Google Android Smartphone and Tablet Integration
Progent's Android phone and tablet integration consultants have years of experience delivering online and onsite support for organizations of any size who need to incorporate Android phones and tablets into their information networks so that users can work together from anywhere. Progent offers the range of skills to solve technical problems that span numerous manufacturers and that entail a combination of older and up-to-date technology. Progent provides budget-friendly online technical support to assist you with any facet of designing, implementing, managing and maintaining your BYOD solution. Progent can deliver occasional technical support to help you to resolve especially stubborn IT issues, or Progent can provide comprehensive project management support to ensure that you finish strategic network initiatives on time and on budget. Progent can assist with on-premises, cloud-based, or hybrid networks and offers support for operating systems, applications, management tools and hardware infrastructure. Progent also can provide specialized group or individual training to help you manage and use Android phones and tablets efficiently.

SQL Server 2017 Integration Consulting Expertise
Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business benefits of upgrading to SQL Server 2017 and can help your organization to plan and implement an efficient migration of your databases and applications to any deployment model including local, cloud-based, or hybrid. Progent's consultants offer remote or on-premises support ranging from on-demand architecture assessment or debugging to comprehensive project management to ensure your SQL Server 2017 project is carried out on time and within budget. For more information, refer to SQL Server 2017 migration consulting expertise.

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate an IT professional's ability to plan, implement, and maintain IS controls to reduce risk. Progent offers the services of a CRISC-certified risk management consultant to help you to develop and execute a risk management strategy that follows leading practices promoted by CRISC and crafted to match your organization's risk appetite, business goals, and IT budget.

Expert Wireless Engineering and Support
Progent's wireless technology consultants offer wide-ranging expertise in the implementation and maintenance of wireless information technology and can help you to plan, configure, administer and repair wireless ecosystems that are compliant, resilient, scalable, simple to manage and operate, able to handle your critical applications, and seamlessly incorporated into hybrid cloud networks. Remote and onsite Consulting services offered by Progent cover a selection of wireless technologies such as smartphone integration, Wi-Fi infrastructure planning and deployment, wireless site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless integration.

Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants can provide online or on-premises expertise to assist organizations of all sizes to design, implement, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide advanced expertise for the products, technologies and services that go into building a cohesive Jabber solution such as Cisco network devicesand management tools, Microsoft 365, Office} applications, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP trunking, WiFi networks, security and compliance, cloud integration, telepresence systems, PBX systems, business continuity, and other pieces of a modern collaboration solution.

Consulting and Troubleshooting Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified SCOM 2012 consulting experts have over 10 years of experience designing, deploying, enhancing and fixing Microsoft SCOM environments and offer organizations of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on best practices for monitoring network fabric and Microsoft and third-party applications and services. Also, Progent can provide fast online or onsite troubleshooting to help you to fix critical issues uncovered by System Center 2012 Operations Manager. Progent can also provide Microsoft System Center 2016 Operations Manager consulting services to assist your organization to migrate efficiently from Operations Manager 2016 to Operations Manager 2016.

Microsoft Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 utilizes core technologies initially developed for and refined on Microsoft Azure, among the world's largest public clouds. This pedigree dramatically enhances the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to evaluate the benefits of Hyper-V 2016 for your organization, set up test systems to confirm the ability of Hyper-V 2016 to run your critical applications, plan an efficient network topology for a cloud-based or hybrid installation, develop and carry out a non-disruptive migration strategy, train your IT administration and support staff, and provide as-needed consulting and debugging services to ensure that your Hyper-V 2016 solution delivers the highest possible business value.

Short-Term IT Staffing Services
Progent's temporary staff augmentation services enable organizations to meet the need for IT support personnel without dealing with the expense and hassle associated with vetting and hiring reliable technical help and without adding to your permanent head count. For information about Progent's temporary IT staffing services, go to Progent's short-term IT staffing services.

Get in Touch with a Progent Network Consultant
To find out how to get in touch with a Progent computer support expert for online or on-premises support, call 1-800-993-9400 or go to Online Computer Help.



An index of content::

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    Progent's Cisco-certified IP phone and video IP phone experts can help your business to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Unified Communications Manager Express (CME) to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM apps such as Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, installing ISR routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco SRST solutions for high availability.

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    Progent's Network Help Desk Outsourcing Services for PC desktop technical support are designed especially for small organizations who need immediate availability of a Help Desk Service Center with professional telephone support and full escalation options but who must operate within a restricted IT budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Secure Remote Access Support, System Evaluation, Expert Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Helpdesk Software Recommendation and Integration.

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