For business network systems located in the state ofCalifornia, Progent's Microsoft and Cisco qualified professionals can deliver remote phone help and remote troubleshooting to repair your network problems quickly and affordably. Progent has developed enterprise-level expertise, advanced software tools, and support databases to troubleshoot and repair computer network problems without the expense and delays normally associated with in-person service calls.

If yourCaliforniasmall business is located outside of the larger urban areas such asLos Angeles, San Jose, San Francisco, or Sacramento, your nearby computer network support choices may be limited in expertise, or not available during a crisis. This results in a network environment that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progent's group of field proven network professionals average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a extensive range of technical projects for a extensive range of clients. This means you get not just the technical know how needed for the task, but an expert with demonstrated methods for applying those skills to assist with cost effective network solutions.

Consulting Expertise for Microsoft Dynamics and Dynamics 365 Accounting and ERP Software
Progent's Experts Team provides help in Microsoft financial and ERP software, allowing you to tailor inexpensive and cohesive IT solutions that fit the individual requirements of your operation. Progent's application developers offer a variety of services such as Dynamics 365 Finance and Supply Chain (formerly Dynamics AX and Axapta) enterprise resource planning consulting services, Dynamics GP Accounting Software training and programming, MS Dynamics 365 Business Central/NAV business management software support, Microsoft Dynamics SL business accounting software migration and support, and MS Commerce configuration.

Solutions for Managing the Remote Endpoints of Your Teleworkers
Progent can help small and mid-size organizations to implement unified endpoint management and monitoring systems for administering devices operated by telecommuters. To learn about how Progent can assist your business to manage and monitor the endpoints of your teleworkers, visit solutions for managing the endpoints of your at-home workers.

Android Phone Integration and Management
Progent's Android phone and tablet integration expertise have extensive background providing remote and on-premises support for organizations of any size who need to incorporate Android phones into their information networks so that users can work together from virtually anywhere. Progent has the range of skills to solve technical issues that involve numerous manufacturers and that represent a combination of older and up-to-date information technology. Progent offers budget-friendly remote expertise to help you with any aspect of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed technical support to assist you to resolve particularly challenging IT issues, or Progent can provide comprehensive project management support to ensure that you finish strategic network initiatives on schedule and within budget. Progent can help with local, cloud-centric, or hybrid networks and can provide support for operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or individual training to show you how to manage and operate Android phones securely and productively.

Integration Help for Microsoft 365 Apps and Cloud Services
Microsoft 365, formerly called Office 365, is Microsoft's expanding family of client productivity applications and cloud-hosted services available on a subscription basis. Microsoft 365 apps and cloud-based services are offered in an array of subscription plans targeted at customers from individuals and home offices to enterprises. Progent can provide quick and affordable remote access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Android technology. Progent can help you to understand the many subscription options offered with Microsoft 365 and configure your network with Microsoft 365 in a way that delivers top business value. Progent's Microsoft 365 integration consultants support multi-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and maintain hybrid ecosystems that seamlessly integrate on-premises and cloud products and services.

ProSight IT Asset Management for Network Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard data related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate up to half of time thrown away looking for critical information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you’re planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it. Learn more about Progent's ProSight family of managed services for small businesses.

Cisco Firepower NGFW Series Firewalls Consulting Experts
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer centralized management of modern cybersecurity capabilities like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco-certified CCIE firewall consultants can assist you to design and execute an efficient upgrade to Firepower firewalls from from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's cloud-based services to create and centrally manage network environments that include branch offices, data centers, private clouds and public clouds. For details about Cisco's Firepower family of Next Generation Firewalls, visit Cisco Firepower Series firewalls consulting expertise.

Microsoft Teams Planning and Integration Consultants
Teams replaces Skype for Business Online as Microsoft's flagship cloud platform for group conversation and cooperation. Progent's Teams consultants can assist you to plan a migration to Teams from Skype for Business and configure, manage, and debug a cloud or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.

GIAC-certified Information Assurance Consultants
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of information technology security professionals. GIAC certifications are recognized by companies and government organizations all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide support for any of the security capabilities addressed under GIAC accreditation such as evaluating network security mechanisms, security incident handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.

SentinelOne Product Sales and Integration Expertise
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that includes AI software and expert services to provide comprehensive endpoint detection and response (EDR) for protecting against ransomware and other malware. Learn more about Progent's SentinelOne sales and consulting expertise.

Failover Clustering Consulting for Windows Server
The failover cluster technology incorporated into the latest versions of MS Windows Server is dramatically re-engineered to streamline the deployment, configuration, and management of server clusters and to provide greater levels of network dependability, security, performance, and versatility. New or enhanced capabilities include automated cluster Validation, easier setup and deployment, unified cluster management, new cluster architecture for maximum availability, hardened security and quorum models, minimization of failure points, more disk and RAM capacity, enhancements for multi-site clusters, and live migration support for Hyper-V virtual machines. Progent's Microsoft-certified failover cluster experts can help your company assess the advantages of Windows clustering, plan and implement a deployment, educate your network support personnel to administer your cluster environment, provide ongoing consulting and support services, and create and validate a workplace recovery procedure. Progent's Windows Server 2019 high availability cluster consultants and Windows Server 2016 disaster recovery consultants can assist you you to create a cost-effective disaster recovery solution for multi-site or hybrid cloud environments using failover cluster tools field-tested in Microsoft's massive Azure cloud.

CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified cybersecurity consultants can assist businesses of any size with any aspect of information system security. Progent can create efficient cybersecurity solutions that guard a small office from advanced malware attacks or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid networks that accommodate onsite, remote, and mobile clients accessing IT resources spread over multiple physical datacenters and public and private clouds.

Microsoft Azure Planning and Integration Consulting
Progent's Microsoft Azure planning and integration consultants can assist you with any phase of Microsoft Azure migration such as needs analysis, prerequisites evaluation, solution architecture, pilot testing, implementation, centralized administration, performance optimization, software license management, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can assist you to set up and troubleshoot firewalls and VPN connections so that your users can securely connect to Azure resources, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help you to set up a hybrid environment that seamlessly combines on-premises datacenters with Azure-based resources.

Wireless IP Phone Integration
Successful integration of Cisco's wireless VoIP phones typically demands that you configure and fine tune many key pieces of your wireless infrastructure such as access points, routers, Cisco wireless LAN controllers, and management software. Progent's Cisco wireless VoIP phone configuration consultants offer remote and on-premises support to help your organization create and administer a Cisco wireless VoIP phone deployment by delivering services that can range from troubleshooting the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.

Get in Touch with a Progent Computer Consultant
To see how you can contact a Progent network support expert for remote or on-premises expertise, call 1-800-993-9400 or visit Remote Computer Support.



An index of content::

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