For small office computer networks located in the state ofCalifornia, Progent's Microsoft and Cisco qualified professionals can provide remote phone assistance and troubleshooting to solve your computer network troubles fast and affordably. Progent has acquired world-class skills, sophisticated tools, and support databases to diagnose and fix network problems without the expense and time delays associated with on-site service calls.
If yourCaliforniabusiness is located beyond the larger metro areas such asLos Angeles, San Jose, San Francisco, or Sacramento, your nearby computer network support choices may be limited in skills, or unavailable during urgent situations. This can result in a network environment that is unpredictable or causing wasted time due to technical issues persisting for too long. Progentís group of network engineers average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a large range of technical tasks for a broad range of customers. This means you get not only the technical competency needed for the task, but an expert with demonstrated methods for applying that expertise to provide affordable network solutions.
Advanced Project Management Consultants
For enterprise project management support, Progent offers the services of veteran IT experts with years of experience as IT project managers for program development, business technology deployment, and business process re-engineering working with organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven project managers can provide advanced management expertise to assist enterprise clients to adhere to leading practices to make sure major projects are successfully completed on schedule and on budget.
Consulting Expertise for Managing and Monitoring the Remote Endpoints of Your Teleworkers
Progent can assist small and mid-size organizations to implement centralized endpoint management solutions for maintaining devices operated by telecommuters. To learn about ways Progent can help your organization to manage and monitor the remote endpoints of your teleworkers, visit consulting expertise for managing the remote endpoints of your telecommuters.
Immediate Support for Urgent Issues
With Progentís urgent online network troubleshooting services, you can receive instant assistance for problems that are causing network disruption. Remote support eliminates the long wait and increased cost associated with in-person technical help. For typical network administration work, Progentís online support engineers can complete most jobs within a few minutes of receiving a request, instead of forcing you to live with a problem for up to a day for on-premises support to arrive.
Planning and Migration Support services for SharePoint Server 2013
Progent has been providing SharePoint consulting services since the initial product was published over a a dozen years, and Progent has the breadth and depth of technical knowledge to help businesses of all sizes to design and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that bring substantial business value to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; decide whether an in-house, online or hybrid deployment is most sensible for your company; and pick the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management services or can help in specific jobs related to your SharePoint 2013 deployment.
Progent's Consulting and Development Support for SQL Server 2016
SQL Server 2016 offers significant improvements in performance, capacity, security, uptime, BOYD support, plus built-in business intelligence. New features include PolyBase for processing SQL and NoSQ databases simultaneously for big data applications, Hadoop integration, Row-level Security, Mobile Report Publisher, and seamless management of on-premises and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consultants offer online and on-premises support to assist organizations of all sizes to plan, implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics ERP, Skype for Business, and SCOM.
BI Reporting and Analytics Consulting
Progentís BI reporting consultants offer remote and on premises consulting to help your organization with any aspect of BI reporting ranging from troubleshooting or enhancing reports to planning and deploying a comprehensive business intelligence environment. Progent's BI experts can help your company to maintain your current BI system, help you to upgrade reports from a legacy reporting product to a current solution, and deliver as-needed online mentoring to meet your specific needs. Progentís business reporting and analytics professionals can provide expertise in all popular business analytics reporting platforms including the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, and Report Builder.
Unified Communications Manager and Cisco Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), originally named CallManager, is the center of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express (CME) offer an advanced IP-PBX by integrating with applications like Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's Cisco-certified Cisco Unified CM consultants can help with any aspect of CUCM configuration and troubleshooting in areas that include integrating VoIP phones and video phones, designing dial plans, integrating SIP PSTN trunks and CUBE internetworking, installing ISR G2 routers with CUBE support, designing Cisco UCS server failover systems for high availability, and integration with Exchange Server and Skype for Business.
NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or onsite NetApp SAN consulting services for NetApp's complete line of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN technology supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN storage environments quickly and affordably following industry best practices.
Collaboration Applications Consulting Expertise for Telecommuters
Progent can assist small and medium-size businesses to deploy collaborative technology like SharePoint and Teams to allow their at-home workforce to benefit from positive interaction with colleagues and clients. For information about how Progent's consultants can help organizations to install and maintain collaborative platforms for at-home workers, go to collaborative solutions expertise for at-home workers.
Linux Support and Linux/Windows Integration
If your company IT environment mixes Linux technology with Windows, Progent can help you to integrate your servers into a cohesive network that permits all your operating systems to coexist peacefully for easy administration, seamless dataflow, high availability, enhanced performance, and tight security. If you are writing or testing Linux applications on a network that incorporates Windows-powered servers, desktops, and applications, Progent can provide comprehensive support outsourcing that frees you to concentrate on your area of high-value expertise.
Detailed Reporting of Services
Progent provides complete and detailed documentation of all service work to ensure customers donít ever feel like a hostage to their support company. Progent sends e-mail documentation of services immediately after finishing each service interaction, and also encloses a hard copy along with monthly invoices. Complete network service reporting makes it less disruptive for customers to transfer to a new service organization or assume increased support duties internally. Complete support documentation also provides IT managers the visibility required to determine the value of maintenance services and produce more realistic network expense projections.
Progent's Consulting Support for Windows 2012 R2 Server Essentials
Windows Server Essentials is a value-priced, versatile OS that allows small businesses to make the move from the older stand-alone in-house datacenter to the modern hybrid networking model that combines on-premises and virtualized cloud-hosted resources. Progent's certified Windows Server Essentials consulting experts offer budget-friendly remote consulting and technical support for Microsoft Windows Server Essentials. Progent can help you to evaluate the potential business benefits of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud-based design for your network environment. Progent offers comprehensive project management to help you plan and execute a smooth move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Microsoft Azure integration consulting.) Progent also offers ongoing consulting, technical support, and customized training.
Help Desk Call Center Support for Telecommuters
Progent can provide small and medium-size companies overflow or comprehensive Help Desk Call Center support services for a remote workforce. To learn about Progent's supplemental or fully outsourced Help Desk services for a remote workforce, visit Help Desk Call Center services for teleworkers.
Contact a Progent Computer Support Expert
To see how to contact a Progent network consultant for remote or on-premises help, phone 1-800-993-9400 or go to Online Network Help.