For small office computer networks located throughout the state of California, Progent's Microsoft and Cisco authorized engineers can provide phone support and troubleshooting to resolve your network troubles fast and affordably. Progent has acquired enterprise-grade skills, software utilities, and support databases to identify and resolve network problems without the cost and delays normally associated with in-person technical service visits. In case your California organization is situated beyond the larger urban areas such as Los Angeles, San Jose, San Francisco, or Sacramento, your nearby computer support options may be limited in expertise, or unavailable during an emergency. This results in a computer network that is unusable or causing wasted time due to technical issues continuing for too long. Progent's staff of field proven network consultants average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a large variety of technical projects for a extensive range of clients. This means you get not just the technical skills needed for the job, but an expert with field proven methods for applying those skills to deliver affordable network solutions.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor WiFi 6 and WiFi 6E access points (APs), security gateways, and switches. UniFi appliances installed on multiple sites with thousands of access points can be remotely configured and managed with free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, debugging, monitoring, and analytics. Progent offers the skills of veteran Wi-Fi professionals who can assist you to assess the value of Ubiquiti’s UniFi products for your business and help you to design, install, manage, and troubleshoot your UniFi solution. For details, visit Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration services.

Microsoft Teams Solution Design Consulting Services
Microsoft Teams is the successor to Skype for Business Online as Microsoft's flagship cloud service for real-time communications and collaboration. Progent's Teams consultants can help your business to plan a migration to Teams from Skype for Business and install, manage, and troubleshoot a cloud or mixed deployment of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help your organization design, configure, manage and repair VMware vSphere and vCloud-powered virtualization solution for local networks, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere and vCloud consulting team can provide advanced knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has in-depth understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud tools for administering private and hybrid cloud solutions that deliver high uptime, fault tolerance, and application mobility.

Consulting and Support Services for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure management tools and is intended to provide a unified mechanism for deploying and administering virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of any size with any aspect of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to upgrade efficiently from legacy versions of Virtual Machine Manager, develop processes for creating and deploying VMs and VM hosts, implement high-availability compute and storage clusters, integrate your private cloud resources with public clouds, set up virtual switches and load balancers, develop and refine PowerShell scripts, and help you evaluate the potential business benefits of the latest capabilities such as Storage Replica and Host Guardian Service. Progent's hypervisor experts can provide world-class Windows Hyper-V consulting and VMware vSphere support.

Cisco Small Business WiFi Access Points Consulting Services
Cisco's Small Business family of wireless access points are Linux-based units intended as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer online or onsite configuration and troubleshooting services to assist you to plan, configure, update, tune, administer and troubleshoot Cisco Small Business Wi-Fi AP deployments of any scale or topology. For more information about Progent's support for both current and legacy Cisco Small Business 100, 300 and 500 family of wireless access points, refer to Cisco Small Business WiFi APs system design and troubleshooting.

Cisco Voice over IP (VoIP) Phone and IP Video Phone Configuration and Support
Progent's Cisco IP phone and video IP phone consultants can assist you to configure, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP devices to the latest HD media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified Communications Manager, formerly known as CallManager, or with Unified CM Express (CME) to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Unified CM apps that include Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's consultants can provide support with all aspects of Cisco IP Phone integration including designing dial plans, resolving IP phone registration issues, integrating SIP trunks and CUBE session border controllers, installing ISR G2 routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Platforms
ProSight Reporting is an expanding family of real-time management reporting tools created to integrate with the industry's leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. For details, visit ProSight Reporting for ticketing and network monitoring applications.

Planning and Configuration Support for Meraki Cloud-managed Wi-Fi Access Points
Progent's Meraki Wi-Fi AP experts offer remote and onsite support to help organizations of all sizes to design, deploy, manage, upgrade or repair Wi-Fi systems that utilize Cisco Meraki cloud-managed APs. Progent can help your business to set up and support Cisco's Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology such as switches, routers and firewalls to build a seamless network infrastructure that provides identical connectivity, performance, security compliance, ease of management and availability for wired and wireless users regardless of their location or device. (Refer to Meraki switches consulting and troubleshooting services.)

Azure cloud Integration Consulting
Progent's Azure cloud planning and integration experts can help you with every phase of Azure cloud migration including requirements analysis, prerequisites assessment, system design, pre-production testing, deployment, centralized administration, performance optimization, software license management, disaster recovery strategies, security planning, and compliance assessment. Progent can assist your IT staff to configure and troubleshoot firewalls and VPN connections so your users can securely connect to Azure-based resources, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to set up a hybrid environment that seamlessly integrates physical datacenters with Azure-based resources.

Microsoft-certified SQL Server 2019 Integration Experts
Progent's Microsoft Gold-certified Microsoft SQL Server 2019 experts can help you to integrate Microsoft SQL Server 2019 seamlessly with additional Microsoft products by offering consulting services that include Windows Server 2022 integration services, Windows Server 2019 upgrade services, SharePoint Server 2019 application development, Power BI business reporting expertise, Microsoft Exchange Server 2019 integration expertise and Microsoft 365 Exchange Online hybrid integration solutions, and Active Directory and Azure AD design and debugging.

Security Vulnerability Assessment for Small and Mid-size Businesses
Progent offers two ultra-affordable service packages designed to allow small businesses to receive a professional security assessment from a premier security consultant. With Progent's External Security Inventory Checkup, a security engineer administers an extensive examination of your IT infrastructure from beyond your company firewall to determine possible risks in the security profile you present to the outside world. With Progent's Internal Security Inventory Checkup, a security engineer runs a network scan from a secure computer inside your firewall to assess the risk to inside attacks. The two security inventory packages are set up and executed from a protected remote location.

Cisco IOS software Upgrade Consulting
If your network incorporates Cisco appliances, you may be using an old release of IOS, the operating system used in almost all Cisco router as well as the latest Cisco switches. Cisco frequently publishes upgrades to IOS to correct bugs, shore up security gaps, or add functionality. Unfortunately, upgrading IOS or other Cisco control software can be a challenge, depending upon your Cisco equipment and your network environment. For example, there could be limited internal Flash storage that might cause a new software version to operate improperly. Progent's Cisco CCIE-certified consultants can provide a wide array of support services related to updating Cisco IOS software or other Cisco control software such as IOS XR, CallManager or Unified Communications Manager. Progent can run audits of your Cisco software, recommend sensible updates, provision Cisco appliances, transfer images/, configure and test your update, optimize throughput, troubleshoot issues, and train your network support staff how to get the benefits of any important new capabilities.

Progent's Consulting Support for Windows Server Essentials
Windows Server Essentials is a value-priced, versatile operating system that allows small businesses to make the move from the older stand-alone on-premises datacenter to the new hybrid computing model that includes on-premises and cloud-hosted software and infrastructure. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consulting experts can provide budget-friendly remote expertise and technical support services to help you manage your Microsoft Windows Server Essentials deployment. After producing Windows Server 2012-R2 Essentials, Microsoft brought out Windows Server 2016 Essentials and then Windows Server 2019 Essentials. These newer versions improved Azure integration but eventually deprecated the pivotal Administrative Dashboard from the Essentials Experience Role. The result was that all management and configuration must be done manually. This also removes the client backup and remote web access functions. Microsoft recommends that small businesses running Windows Server Essentials transition to Microsoft 365. Progent's Azure integration consultants can help you plan and implement an efficient migration from any edition of Windows Essentials to Microsoft 365.

Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants can provide remote or onsite expertise to assist organizations of any size to plan, implement, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers in-depth support for the technologies that go into building a cohesive Jabber collaboration solution such as Cisco network appliancesand management tools, Microsoft 365, Office} applications, Windows and Mac desktops, Apple iOS and Android smartphones, SIP trunking, WiFi networks, security and compliance, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a modern collaboration solution.

Contact a Progent Computer Support Expert
To find out how to get in touch with a Progent network support expert for online or onsite help, phone 1-800-993-9400 or visit Online Network Help.



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    Progent can assist your business to understand the many subscription plans offered with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid solutions that seamlessly integrate local and cloud-based products and services.

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  • Work at Home Employees Guidance near me in Beverly Hills - Cloud Solutions Guidance Beverly Hills-Bel Air, California Beverly Hills Offsite Workforce Cloud Integration Solutions Consulting Experts Beverly Hills-Westwood

  • Consulting VMware vCloud Suite
    VMware Server Virtualization Professional

    Progent can provide the support of a certified VMware VCDX consultant to help you plan, configure, administer and troubleshoot VMware vSphere-based virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid systems. Progent offers advanced knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud tools for managing private and public cloud and hybrid cloud solutions that deliver high uptime, fault tolerance, and disaster recovery.

  • Los Angeles, CA, San Diego, CA, Long Beach, CA, Fresno, CA, Santa Ana, CA, Anaheim, CA, Riverside, CA, Bakersfield, CA Network Support Service
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  • Work at Home Employees Long Beach Expertise - Network Security Solutions Guidance Long Beach, Los Angeles County Long Beach Work from Home Employees Network Security Solutions Consultants Long Beach Southern California
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  • Work at Home Employees Modesto Guidance - Endpoint Management Systems Guidance Modesto Telecommuters Consulting Experts in Modesto - Endpoint Management Systems Expertise Oakdale, Riverbank CA
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  • Exchange 2010 Upgrade Specialist
    Consulting Services Exchange Server Upgrade

    Progent's Microsoft-certified network engineers can assist your organization to determine the benefits of Microsoft Exchange 2010 for your company and can assist your IT staff to plan and carry out a smooth migration to Microsoft Exchange 2010 from Exchange Server 2003 or Exchange 2007 that will offer fast payback by improving your workers' efficiency, cutting the expense of equipment and support, simplifying administration, and integrating your key communications technologies.

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  • Urgent Los Angeles, CA Technology Consulting
  • Work at Home Employees Sacramento Consulting Experts - Management Systems Expertise Sacramento California Remote Workforce Sacramento Consulting Experts - Management Solutions Consulting Services Sacramento - North Highlands

  • Computer Consultant Cisco IP Video phones
    Voice Over IP Phones Engineer

    Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can help you to integrate, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Unified CM, formerly known as CallManager, or with Cisco Unified Communications Manager Express to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent can deliver expertise with any facet of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, deploying Cisco ISR routers with CUBE VoIP networking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

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  • Computer Consulting Services California - Los Angeles, CA, San Diego, CA, Long Beach, CA, Fresno, CA
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  • 24/7 Career Work from Microsoft Consulting
    Top Quality Subcontractor Job Home Based Network Engineering

    Progent believes that a well designed and implemented network can be a crucial piece for enabling a company's growth, and Progent follows this belief in our own system environment. We have created a non-stop virtual office network that enables our staff consultants and certified contractors to offer rapid and effective support, collaborate closely on challenging jobs, and gain from professional and personal maturity by being part of an exciting business culture of self motivation and independence.

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  • Work from Home Employees Anaheim Consulting and Support Services - Infrastructure Consulting and Support Services Anaheim Fullerton Buena Park Anaheim Orange Garden Grove Anaheim Remote Workforce Infrastructure Expertise
  • Work from Home Employees Assistance - Hayward - Call Desk Outsourcing Consulting Services San Leandro, CA Hayward Telecommuters Help Desk Call Center Solutions Consulting Experts Hayward Alameda County
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  • Support and Help Windows and Solaris
    UNIX, Windows Consult

    If your business has a UNIX, Linux, or Sun Solaris environment or a mixed-platform computer system, Progent's CISM and ISSAP-premier security specialists can assist your whole organization in a broad range of security topics such as security administration practices, security design and strategies, connection management products and methodology, applications development security, operations security, hardware security, communications, infrastructure and web security, and workplace recovery planning. CISA and CISSP define the core skills and worldwide standards of knowledge that network security professionals are required to master. These accreditations provide executive management the assurance that consultants who have earned their CISM or ISSAP certification have demonstrated the experience and theory to deliver effective security support and consulting services.

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  • Microsoft Expert Technical Support Intune and Android
    Technical Support Intune Policy Settings

    Progent's Intune consultants can help your company to assess the strategic value of adopting Microsoft Intune for managing your portable computers including laptops, smartphones, and tablets powered by Windows, Apple iOS, and Google Android. Progent can help your company to configure security and compliance policies, set up pilot systems to confirm the appropriateness of Intune for your network, deploy Intune throughout your enterprise, combine Intune with System Center Configuration Manager for unified change management, and maintain your Microsoft Intune solution.

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  • ASA 5500-X Firewall Onsite Technical Support
    Cisco ASA Firewall IPS IT Consulting

    The current ASA 5500-X Series of firewalls with Firepower Services deliver significantly more performance than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-premier CCIE network experts can assist your company to manage your legacy PIX or ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, deploy, tune, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

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  • Microsoft Certified Subcontractor Jobs
    Cisco Certified Job

    If you are an information technology consultant with system support experience, joining Progent and helping our clients will expand your skills via interaction with our team of mutually supportive, world-class consultants. Progent's focus on providing network consulting and technical help to small businesses will give you the chance to consult in depth with decision makers and add tangibly to the success of dynamic companies. In addition, Our virtual office environment provides state-of-the-art technology for off-site support and wireless connectivity to allow you to deliver fast solutions when you take on mission-critical problems.

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  • Work from Home Employees Vacaville Consulting - Help Desk Outsourcing Consultants Fairfield CA Vacaville Remote Workforce Help Desk Outsourcing Consulting Services Fairfield CA
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  • Phone Support Service Providers
    Microsoft Certified Expert Mississippi Security Consultants

    If your company does not need urgent remote support but expects to need technical services with your network soon, you can save time and expenses and ensure that the right expertise will be available when you want it by contacting a Progent sales specialist and registering as a customer. For more information, call 800-993-9400 or send email to information@progent.com.

  • California - Los Angeles, San Diego, Long Beach, Fresno Information Technology Installation Service
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  • Email Reputation Analysis Specialist
    Email Bayesian Analysis Specialist

    Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver centralized management and comprehensive security for all your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.

  • Yountville, Rutherford Supplemental IT Support Staffing Help Consulting Support Napa Supplemetary IT Staffing Help Napa, U.S.A.
  • ransomware cryptoworm recovery Consultant ransomware system rebuild Engineers

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