For small office networks located anywhere in the state ofCalifornia, Progent's Microsoft and Cisco authorized consultants can deliver remote phone help and remote troubleshooting to fix your network problems quickly and cost effectively. Progent has developed enterprise-class expertise, sophisticated tools, and support databases to troubleshoot and repair network problems without the cost and delays associated with on-site technical service calls.

If yourCaliforniasmall business is situated beyond the larger urban areas such asLos Angeles, San Jose, San Francisco, or Sacramento, your nearby computer network support options may be limited in technical expertise, or not available during urgent situations. This can result in a office network that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progentís group of expert network engineers average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a wide range of technical projects for a extensive range of customers. This means you obtain not only the technical competency needed for the job, but an expert with field proven methods for applying those skills to deliver cost effective network solutions.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small organization's production servers in a solution that delivers the maximum degree of availability and expandability and is also simple to migrate to another host. Progent's Private Cloud hosting services are based upon mature virtualization technologies that allow small and midsize companies with multi- platform environments to economize dramatically on the expense of capital equipment, system maintenance, and network administration while benefiting from world-class reliability and an unprecedented degree of vendor flexibility. Learn more about Progent's ProSight portfolio of managed services for small organizations.

Infrastructure Guidance for Telecommuters
Progent can assist small and medium-size businesses to design, deploy and debug the network infrastructure to support teleworkers. Aspects of infrastructure for which Progent's consultants can deliver guidance include secure and convenient VPN connectivity, Virtual Desktop Infrastructure (VDI) software, router setup, Wi-Fi network design and implementation, and robust Internet connectivity. For details about Progent's infrastructure consulting services for at-home workers, go to network infrastructure support services for telecommuters.

Easy Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment options for Planning and Configuration Consulting for Cisco's Meraki Indoor and Outdoor Wi-Fi APs
Progent's
Meraki Wi-Fi AP consultants offer remote and onsite support to help organizations of all sizes to plan, deploy, maintain, upgrade or repair Wi-Fi systems that utilize Cisco Meraki cloud-managed APs. Progent can assist you to set up and manage Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology such as Catalyst, Nexus and Meraki switches, routers and ASA firewalls to build a seamless network infrastructure that provides the same connectivity, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi users irrespective of their mobility or device. (See Cisco Meraki switches integration.)

Online Support for Windows Server 2008 R2
The complexity and integration demands of Microsoft Windows Server 2008 R2 calls for an information technology expert with practical experience and broad knowledge in architecting and building efficient end-to-end business information networks. The experience of Progent's seasoned Windows Server engineers, averaging over 10 years of background integrating Microsoft-based technology, assures your success in maintaining and troubleshooting your Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 consulting experts can also assist you to assess the business value of migrating from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are planning on building a hybrid network model that combines local systems with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud solutions.

GIAC-certified Information Assurance Consultants
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of computer security professionals. GIAC certifications are acknowledged by businesses and institutions all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide help with all of the network security services covered within GIAC accreditation including evaluating network vulnerability, event handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.

Immediate Help for Urgent Problems
With Progentís urgent online network support services, your company can get immediate help for problems that are causing lost productivity. Remote support eliminates the lengthy wait and increased expense required for in-person computer support. For typical network administration work, Progentís off-site support consultants can perform most jobs within minutes of a request, instead of requiring you to wait for hours for on-site help to arrive.

ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the state of critical computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so that all looming issues can be resolved before they have a chance to disrupt your network. Learn about the complete ProSight line of affordable outsourced network management services for small and mid-size organizations.

Failover Clustering Help for Windows Server 2016 and Windows Server 2012 R2
The failover cluster feature set incorporated into the latest releases of MS Windows Server has been dramatically redesigned to streamline the installation, setup, and management of clusters and to provide greater levels of network dependability, security, performance, and flexibility. New or enhanced features include automated cluster verification, easier setup and deployment, unified cluster administration, new cluster infrastructure for maximum availability, hardened protection and quorum models, fewer failure points, more disk and RAM capacity, enhancements for geographically dispersed clusters, and live migration support for Hyper-V virtual servers. Progent's certified cluster technology experts can help your company assess the advantages of Windows clustering, plan and implement a deployment, educate your network support staff to administer your failover clusters, provide continuing consulting and support services, and produce and test a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery consultants can assist you you to create an affordable disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster technology proven in Microsoft's Azure public cloud.

Ransomware Removal and Recovery Consulting
Modern variants of ransomware not only scramble critical on-line information but also infect any available system restores and backups. Progent's seasoned ransomware cleanup consultants can assist your business to restore an IT network victimized by a ransomware crypto-worm like Ryuk, Dharma, Hermes, Cerber, TeslaCrypt, or Locky. To learn more, see ransomware removal and operations recovery expertise.

Responsiveness of Progent's Technical Response Center for Online IT Support
Progent's Technical Response Center (TRC) is committed to providing the highest quality of online computer support services possible for urgent and non-critical issues. For emergency issues that impact multiple workers, crucial individuals, or a line-of-business program, the TRC will engage in one hour or less. For non-critical issues, the TRC is committed to respond within two hours. Regardless of criticality, your ticket will be generated quickly and correctly, You will receive a confirmation from the ticketing system, and the TRC will get in touch with you regarding every corrected problem to make sure you are satisfied with the resolution and ready to close the ticket. Find out more concerning Progent's TRC Customer Commitment.

Security Vulnerability Scanning for Small Businesses
Progent offers two ultra-affordable service bundles intended to allow small companies to get an independent network security assessment from a premier security consultant. With Progent's External Security Inventory Checkup, a security expert runs an extensive examination of your network from outside your company firewall to determine potential risks in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a security engineer runs a network scan from an authorized computer within your company firewall to assess your exposure to internal assaults. The two security inventory services are set up and executed from a protected remote site.

Progent's Integration Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can broaden their market, reduce their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.

Talk to a Progent Computer Support Expert
To see how you can get in touch with a Progent network support expert for remote or onsite help in #(state), phone 1-800-993-9400 or visit Online Computer Support.



An index of content::

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