For business networks located in the state of California, Progent's Microsoft certified engineers can provide remote phone assistance and troubleshooting to fix your computer system issues fast and affordably. Progent has acquired enterprise-class expertise, advanced software utilities, and support knowledge bases to identify and resolve network problems while avoiding the high cost and time delays associated with in-person service visits.

If your California organization is situated outside of the larger metro areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your local network systems support choices may be limited in expertise, or not available during urgent situations. This can result in a network that is unpredictable or causing wasted time due to technical issues continuing for too long. Progent’s group of expert network engineers average more than ten years of real-world industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a varied range of customers. This means you obtain not only the technical competency needed for the job, but a consultant with field proven methods for applying those skills to provide excellent network solutions.

Full Array of Security Assistance
Progent's CISM, GIAC, and CISA certified security engineers can help your company to perform comprehensive security assessments, restore operations rapidly from virus attacks, configure firewalls, set up safe techniques for off-site and mobile connectivity, deploy spam and virus protection and email encryption, and craft a company-wide security plan built around round-the-clock automated network monitoring. Progent's ProSight family of managed security monitoring services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection (ESP) for unified endpoint protection.

Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 experts can provide a variety of network consulting services to assist companies of all sizes to support, manage, and repair IT systems that include desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. Progent's consultants also offer Windows 10 planning and migration assistance.

Design and Configuration Support for Cisco's Meraki Indoor and Outdoor Wi-Fi APs
Progent's Cisco Meraki Wi-Fi AP consultants provide online and on-premises support services to assist businesses of all sizes to design, deploy, maintain, upgrade or debug Wi-Fi networks that utilize Cisco Meraki cloud-managed wireless access points. Progent can help you to set up and manage Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology such as switches, routers and ASA firewalls to build a seamless network infrastructure that provides identical connectivity, performance, security compliance, manageability and uptime for wired and Wi-Fi clients irrespective of their location or computing device. (Refer to Cisco Meraki switches consulting and troubleshooting services.)

Google Android Smartphone Integration and Management
Progent's Android smartphone integration consultants have years of background delivering online and onsite support for businesses of all sizes who want to integrate Android phones and tablets into their IT systems so that mobile clients can work together from anywhere. Progent offers the range of know-how to solve technical issues that involve numerous vendors and that entail a combination of older and up-to-date information technology. Progent offers cost-effective remote expertise to help you with any stage of designing, deploying, managing and troubleshooting your BYOD solution. Progent can provide as-needed technical support to help you to handle particularly stubborn IT problems, or Progent can provide comprehensive project management services to help you finish strategic IT projects on time and within budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and offers expertise with all major operating systems, applications, management utilities and network infrastructure. Progent also offers customized group or one-on-one training to help you manage and operate Android phones to maximize their business value.

ProSight DPS Managed Backup
ProSight Data Protection Services cloud backup offers small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables rapid restoration of critical files, apps and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images/, as well as Hyper-V and VMware virtual machine images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's backup and recovery specialists can provide world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, when needed, can assist you to recover your critical information. Read more about Progent's entire ProSight series of affordable network management outsourcing services for small businesses.

SharePoint Server Help
Progent's Microsoft-authorized Microsoft SharePoint 2013 developers, SharePoint Server 2010 developers and SharePoint 2007 consultants can show you how to evaluate the business case for implementing the current release of SharePoint Server, advise you on the most appropriate version of Microsoft SharePoint Server for your circumstances, offer setup and deployment services, assist you to set up MS SQL Server as a back-end DBM, improve your network integrity, integrate your off-the-shelf and custom application programs to work with Microsoft SharePoint, design a comprehensive security strategy that incorporates portal solutions, and deliver troubleshooting and Help Desk services.

Consulting and Support Expertise for SCOM 2012
Progent's Microsoft-certified System Center 2012 Operations Manager consulting experts have more than 10 years of background planning, deploying, optimizing and repairing SCOM solutions and offer organizations of any size advanced remote or onsite consulting support for SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or onsite technical support to assist you to fix serious problems uncovered by System Center 2012 Operations Manager. Progent also offers Microsoft System Center 2016 Operations Manager expertise to assist you to migrate cost-effectively from SCOM 2012 to Operations Manager 2016.

Azure Planning and Integration Consulting
Progent's Azure integration consultants can help you with every stage of Microsoft Azure integration such as requirements definition, readiness assessment, system architecture, pilot testing, deployment, centralized administration, performance tuning, license controls, disaster recovery preparedness, security planning, and compliance assessment. Progent can help your IT staff to configure and debug firewalls and VPN tunnels so your users can securely access to Azure-based services, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft technologies to work in the cloud including Windows Server, Exchange, SQL and Skype for Business. Progent can also assist your organization to create a hybrid ecosystem that seamlessly integrates on-premises datacenters with Azure-based resources.

PC and Mobile Device Unified Administration Support
Progent's Microsoft-certified consulting team can provide Configuration Manager 2016 hybrid cloud integration, System Center 2012 Configuration Manager (SCCM 2012) design and deployment and Microsoft Intune integration help to consolidate and simplify the administration of your PCs and Cloud-connected mobile devices. Progent can assist you to upgrade smoothly to Configuration Manager 2016 from a legacy device and application management solution or assist you to modify your current SCCM 2016 environment to support your changing business requirements.

Office Access Database Application Programming
Progent's Office Access developers and consultants offer affordable online consulting services for all editions of Microsoft Access including Access desktop and Access Web App and offers advanced help for Access application development, database migration, performance optimization, report design, and maintenance. Progent also can provide custom webinar training for Access application programming and database management.

ProSight Managed Services for Network Management
Progent provides a family of low-cost, flat-rate services intended to enable small and medium-size organizations to benefit from the same advanced IT solutions deployed by many of the world's leading corporations. Progent's ProSight suite of network management outsourcing services addresses all critical aspects of modern networking including email protection, threat defense based on machine leaning, update management, cloud-based backup/recovery, network infrastructure management, virtual machine hosting, and IT asset documentation management. To download Progent's eBook on the advantages of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.

Talk to a Progent Computer Consultant
To learn how to get in touch with a Progent network support expert for remote or onsite help in , call 1-800-993-9400 or visit Remote Computer Help.













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