For business networks located throughout the state of California, Progent's Microsoft and Cisco qualified technical experts can provide online support and troubleshooting to fix your computer network troubles fast and affordably. Progent has developed world-class expertise, sophisticated tools, and support knowledge bases to troubleshoot and fix IT problems without the high cost and delays associated with onsite service dispatches.

If your California business is located outside of the larger metropolitan areas such as Los Angeles, San Jose, San Francisco, or Sacramento, your nearby computer support choices may be limited in technical expertise, or unavailable during urgent situations. This results in a office network that is unpredictable or causing wasted time due to technical problems persisting for too long. Progent’s staff of field proven network engineers average more than 10 years of real-world industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a extensive range of customers. This means you get not only the technical skills needed for the job, but a consultant with field proven methods for applying those skills to provide excellent network solutions.

ProSight DPS Managed Cloud Backup
ProSight Data Protection Services automated backup and disaster recovery offers small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows rapid recovery of vital data, apps and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images/, as well as Hyper-V and VMware virtual machine images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FINRA, and PCI and, when necessary, can assist you to recover your critical information. Read about Progent's complete ProSight portfolio of low-cost outsourced network management services for small organizations.

Wi-Fi Site Survey
Progent’s Wireless Site Survey makes it easy to plan and implement a WiFi network adapted to your facilities, offering your business a wireless solution that has the coverage, performance, load-handling capability, Quality of Service, data protection, and roaming capability your company requires. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed onsite service. Progent’s onsite survey includes onsite walkthroughs, spectrum and security assessment of your current wireless network, analysis of your building’s floor plans, measuring for radio frequency contention, RF propagation modeling, selection of the best placement for client-requested WAPs such as Cisco Aironet access points, Meraki cloud-managed APs and Apple AirPort devices, and a detailed document defining the new WLAN.

Cisco Small Business WiFi APs Planning and Support
Cisco's Small Business 100, 300 and 500 series of APs are Linux-powered units intended as entry-level wireless solutions for light workloads. Progent's Cisco CCIE-certified wireless network infrastructure experts offer online or onsite integration and troubleshooting support to help you to plan, configure, update, tune, manage and troubleshoot Cisco Small Business Wi-Fi AP environments of any scale or topology. To learn more about Progent's consulting services for current and older Cisco Small Business series of wireless APs, refer to Cisco Small Business 100, 300 and 500 WiFi APs consulting.

Broad Experience with Microsoft's Leading Server Environments
Progent's team of IT system consulting experts can assist large organizations to architect, set up, and manage major rollouts of key Microsoft technology by providing services like Microsoft Active Directory design, MS Exchange Server 2016 migration, Exchange Server 2013 configuration, Exchange Server 2010 maintenance, Microsoft SharePoint Server 2013 configuration, Skype for Business Server migration consulting and Lync Server 2013 integration, plus SQL Server 2016 integration and Microsoft SQL Server 2014 database administration. Progent has helped some of the world's biggest companies to integrate solutions based on Microsoft servers and can provide branch office IT supports for enterprises with branch offices in Silicon Valley and the or larger cities across the U.S.

CRISC-certified Risk Management Consultants
The CRISC program was established by ISACA to verify an IT professional's ability to design, deploy, and support IS control mechanisms to mitigate risk. Progent offers the expertise of a CRISC-certified risk management expert to help you to create and execute a risk management strategy that follows leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and IT budget.

CISM-certified Cybersecurity Management Consultants
Progent can provide the support of CISM Certified network security management consultants. The Certified Information Security Manager (CISM) organization describes the basic capabilities and global standards of performance that IT security managers are expected to learn. CISM gives executive management the assurance that consultants who have earned their CISM credential possess the background and capability to provide efficient cybersecurity administration and consulting consulting.

Oracle Database Administration Support and Software Programming
Progent can provide online access to an Oracle expert for Oracle database administration support or an Oracle software programmer. Progent can assist you to create efficient mechanisms for key Oracle DBA activities including performance tuning, backup and restore strategies, and database security, or train your in-house staff to use industry best practices for simplifying various management procedures. Progent can in addition offer the services of a PL/SQL developer to help your company to build, test, enhance, or port Oracle-based applications that can vary from forms to database-powered web sites. Progent has skill using Oracle SQL Developer, SQL *Plus, and JDeveloper and can also assist you to tune existing SQL code using Oracle's SQL Tuning Advisor.

Easy Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment alternatives for NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with replication to deliver rapid, zero data loss disaster recovery between sites located up to 185 miles (300km) apart from each other. Progent offers access to a NetApp MetroCluster expert who can assist your business to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your technical requirements and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster solution by providing help with tasks like assigning shelf IDs, arranging aggregate and plexes layout, setting up volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery solution to verify compliance with information assurance standards and regulatory requirements.

Remote Server Monitoring with System Center Operations Manager Operations Manager
Progent provides a variety of Network Support Packages based on the advanced problem solving capabilities of Microsoft System Center Operations Manager, a cutting-edge network management software solution that tracks the reliability, speed and protection of your information network and identifies problems before they can disrupt your system. To provide more understanding about the performance and stability of your system infrastructure, Progent can help you install and operate popular network monitoring tools based on the Linux operating system.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure consultants and Cisco CUBE integration experts can assist your business to plan, integrate, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent can provide affordable remote or on-premises expertise to help you to move smoothly to an advanced unified communications network that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business Server and Lync for connectivity to a SIP-based IP PSTN trunk.

Progent's Consulting Support for Microsoft SQL Server 2014
Microsoft SQL Server 2014 includes significant enhancements in critical areas such as speed, uptime, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises services that include system design, configuration, management, remediation, and application development services to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment. If your organization is already running SQL Server 2014, Progent can help your company to perform an efficient migration to SQL Server 2016.

Microsoft Windows Server 2012 R2 Consulting Support
Progent's Microsoft-certified Windows Server 2012 support experts can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop test systems and migration plans, optimize your infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT support, team, develop a corporate-wide security plan, streamline IT administration, help with creating applications, and build and test a disaster recovery/business continuity plan. If your organization is considering moving from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid solutions experts can assist you to evaluate the benefits of Windows Server 2016 for your environment and plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model.

Expert Support for Systems at Colocation Sites
There are several hundred enterprise-grade Internet Data Centers in the and major metropolitan areas across the United States, and Progent's colocation consulting experts can enhance your network's redundancy and performance by helping you select a colo site that addresses the individual requirements of your enterprise such as geographic location, size, communications, affordability, and extra additional features and services. Progent’s colocation center IT services are intended for businesses with hardware located at co-location hosting sites and requiring on-demand on-premises help at the colo facility as well as online support from Microsoft and Cisco Premier experts. Progent provides a variety of collocation center consulting services such as system architecture analysis, Windows and Linux server installation and maintenance, troubleshooting for server and telecommunications networking, development and deployment of non-stop configurations, defining and deploying layered security defenses, firewall integration and troubleshooting, configuring load balancing solutions, and creating fault tolerant server and storage clustering configurations.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software provides small businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure storage. Headline features include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, granular recovery options for specific files and emails, support for Windows Server Cluster Shared Volumes and for VMware vCenter for handling larger environments, and support for Microsoft VSS technology to back up online virtual machines without downtime. Progent is an Altaro partner and offers a broad range of services to assist you to plan, install, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software. For more information, see Altaro VM Backup Consulting Services.

Contact a Progent Computer Consultant
To learn how to contact a Progent computer support expert for remote or on-premises assistance in , call 1-800-993-9400 or go to Online Network Support.