For office network systems located anywhere in the state of California, Progent's Microsoft and Cisco qualified professionals can provide phone support and troubleshooting to solve your network problems fast and cost effectively. Progent has acquired enterprise-level skills, advanced software utilities, and support knowledge bases to troubleshoot and resolve computer network problems while avoiding the high cost and delays normally associated with onsite technical service calls.
If your California small business is located beyond the larger metro areas such as Los Angeles, San Jose, San Francisco, or Sacramento, your local network support choices may be limited in expertise, or not available during a crisis. This results in a computer network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progentís group of field proven network engineers average more than ten years of real-world industry experience, in the trenches of network support, performing a large variety of technical projects for a diverse range of clients. This means you get not only the technical skills needed for the task, but a professional with proven methods for applying those skills to provide excellent network solutions.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers complete hosting of a small or mid-size company's production servers in a solution that delivers the highest level of dependability and expandability and is in addition simple to transfer to another host. Progent's Private Cloud hosting options are built upon mature virtualization techniques that enable small and midsize businesses with mixed- platform environments to save dramatically on the expense of capital investments, system support, and IT management while achieving world-class fault tolerance and an unprecedented degree of vendor flexibility. Learn about Progent's ProSight portfolio of managed services for small and mid-size businesses.
Android Phone and Tablet Integration
Progent's Android phone integration consulting services have extensive background delivering online and on-premises support for businesses of any size who need to incorporate Android phones into their IT networks so that mobile clients can work together while on the go. Progent offers the breadth of skills to solve network issues that involve multiple vendors and that represent a combination of older and current information technology. Progent offers budget-friendly remote consulting to help you with any aspect of planning, configuring, managing and troubleshooting your BYOD solution. Progent can deliver occasional technical support to assist you to resolve especially challenging technical issues, or Progent can provide outsourced or co-sourced project management services to help you complete major network initiatives on time and within budget. Progent can assist with local, cloud-centric, or hybrid networks and offers support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also can provide customized group or individual training sessions to show you how to manage and operate Android phones to maximize their business value.
ProSight Network Audits for Assessing Network Infrastructure Health
Prosight Network Audits offer a fast and low-cost way for small and mid-size organizations to obtain an unbiased assessment of the overall health of their network. Powered by a selection of the top remote monitoring and management platforms available, and supervised by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a more manageable and safer AD environment. Both options also provide the long-term benefits of cutting-edge remote network monitoring and management technology. These benefits can include lower-cost management, improved compliance with data security standards, higher utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and higher availability. For details about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.
Broad and In-depth Experience with Business Networks
Progentís team of over 100 network experts means customers can take advantage of the leverage of more than a thousand years of combined experience and shared knowledge to resolve the most troublesome network issues. Progentís accredited information technology engineers possess the know-how to identify solutions fast and implement them affordably.
Broad Expertise in Microsoft's Popular Server Platforms
Progent's staff of IT consulting experts can assist large businesses to plan, install, and manage major rollouts of key Microsoft technologies by providing services such as Microsoft Active Directory configuration, MS Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting, Exchange Server 2010 troubleshooting, SharePoint Server 2013 design and installation, Skype for Business planning and deployment support and Microsoft Lync Server management, plus SQL Server 2016 upgrades and SQL Server 2014 application development. Progent has worked with some of the world's biggest companies to integrate solutions based on Microsoft servers and offers branch office support for enterprises with local offices in Silicon Valley and the or major cities across the U.S.
GIAC-certified Information Assurance Consultants
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of information technology security professionals. GIAC accreditations are acknowledged by businesses and government organizations around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security disciplines covered within GIAC accreditation such as auditing infrastructure security mechanisms, incident handling, traffic analysis, web application security and security information and event management (SIEM) solutions.
Ransomware Removal and Recovery Consulting
Progent offers the help of proven ransomware recovery consultants with the knowledge to rebuild an information system that has suffered an attack by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or Locky. To find out more, visit ransomware removal and restoration consulting.
Responsiveness of Progent's Technical Response Center for Online Support
Progent's Technical Response Center is committed to delivering the highest level of online computer support services possible for both emergency and standard issues. For urgent problems that impact multiple users, crucial individuals, or a mission-critical application, the Technical Response Center can engage in one hour or less. For non-critical issues, the TRC is committed to respond in less than two hours. In all cases, your ticket will be generated promptly and correctly, You will be sent a confirmation from the trouble ticket system, and the TRC will contact you regarding each corrected issue to verify you are comfortable with the results and willing to close the ticket. Find out more details concerning Progent's TRC Customer Commitment.
SQL Server Application Programming
Progent's SQL Server application developers can help you to create and maintain applications based on Microsoft's SQL Server RDBMS. Progent follows leading lifecycle management practices to build scalable, easy-to-manage SQL Server database applications and knows how to team with a client's management to deliver projects in a timely and affordable way. Progent for can help your company to create Microsoft SQL Server applications by providing a broad selection of consulting support services such as functional specs, database modeling, ETL development, T-SQL programming, software installation, storage management, performance and I/O configuration tuning, backup/recovery, clustering, reusable schema, replication solutions, security and compliance, and disaster recovery/business continuity planning.
Apple macOS and OS X Support
Progent's experts offer Mac clients a variety of IT services including online Apple macOS and OS X desktop support, expertise with Mac applications, Outlook for Mac and MS Exchange expertise, Apple macOS and OS X security and connectivity engineering, integration between Apple macOS and OS X and Windows networks, and one-on-one training. For business networks built solely on Apple macOS and OS X or for environments incorporating a combination of Mac, Linux, and Windows-based servers and workstations, Progent has the background and depth to handle the complexity of architecting, installing, and supporting an IT solution that is dependable, protected, efficient, and supportive of your company's goals.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of information technology security professionals. GIAC accreditations are acknowledged by companies and government organizations throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer help with any of the security capabilities covered within the GIAC certification including auditing infrastructure security mechanisms, incident management and response, intrusion detection, web-based services security and SIEM solutions for compliance with government requirements for reporting incidents.
Talk to a Progent Network Support Expert
To learn how to get in touch with a Progent network consultant for remote or on-premises assistance in , call 1-800-993-9400 or visit Online Computer Help.