For small office networks located within the state of California, Progent's Microsoft and Cisco authorized technical team members can provide remote phone help and remote troubleshooting to solve your computer network troubles fast and cost effectively. Progent has acquired top-notch expertise, sophisticated utilities, and support knowledge bases to troubleshoot and fix network problems while avoiding the high cost and time delays normally associated with in-person technical service dispatches. In case your California business is located outside of the larger metropolitan areas such as Los Angeles, San Jose, San Francisco, or Sacramento, your nearby computer support choices may be limited in skills, or unavailable during urgent situations. This can result in a office network that is unusable or causing productivity loss due to technical issues persisting for too long. Progent's staff of field proven network professionals average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a wide range of technical projects for a broad range of clients. This means you get not just the technical know how needed for the job, but a professional with proven methods for applying that expertise to deliver cost effective network solutions.
Expertise for Managing the Remote Endpoints of Your At-Home Workers
Progent can assist small and mid-size businesses to configure efficient endpoint management and monitoring tools for administering devices used by offsite workers. To find out about ways Progent can assist your organization to manage and monitor the remote endpoints of your telecommuters, go to expertise for managing and monitoring the remote endpoints of your at-home workforce.
Microsoft Dynamics 365 Business Central (D365 NAV) Expertise
Dynamics 365 Business Central, formerly called Dynamics NAV and Navision, is an enterprise resource planning (ERP) solution designed for cloud, on-premises, or hybrid deployments. Progent's Microsoft 365 consultants, Excel specialists, Teams system designers, and Azure cloud experts can assist your organization to combine Microsoft Dynamics 365 Business Central with familiar Microsoft products. Progent's developers offer SQL Server support and Power BI reporting mentoring to assist you to utilize Dynamics Business Central to create applications and analytical reports that help you to improve business choices. Progent's Microsoft Dynamics 365 Business Central consultants can assist you to maintain legacy releases of Dynamic NAV/Navision or design and implement up-to-date Business Central environments.
World-class Cisco Support from Experienced CCIE-certified Engineers
Progent is the leading source of easy, immediate, and affordable access to Cisco CCIE Certified consultants. CCIEs are highly-qualified network experts who earn this prestigious classification only through strenuous examination by Cisco. CCIEs can handle the most complicated issues associated with network design, integration, troubleshooting, and support. Progentís CCIE professionals work intimately with Cisco engineers in analyzing problems with Cisco's IOS software and devising fixes or acquiring software updates to resolve anomalies. Progent can provide quick contact with a CCIE by telephone so that you are able to get instant assistance for tough network troubles that are impacting worker productivity but are beyond the expertise of your local IT support resources.
Software Update Management Services
Patch management entails installing software or firmware updates to operating systems and apps, servers and endpoint devices, peripherals like printers, network infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things (IoT) devices such as alarms and robotics. Timely and correctly managed updating optimizes security, compliance, uptime, and capability. Haphazard software update management can result in security vulnerabilities, compatibility problems, slow or inconsistent responsiveness, excessive offline stretches, or loss of important functions. Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your ever-evolving IT network. To find out more, see Progent's software update management services.
MySQL Application Development and DBA Services
Progent's MySQL software programmers, database architects, and DBAs can provide affordable online DBA or application programming services and can assist businesses of any size to integrate and maintain MySQL within a reliable network infrastructure that offers high levels of performance, scalability, and protection. Progent also has experience assisting companies port databases from Oracle to MySQL.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice specialists offer Cisco UC520 consulting services to help you to maintain your legacy UC500 VoIP gateway or plan and implement an efficient migration to a modern VoIP system.
ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates over 25 years of background helping manufacturing and service organizations to simplify supply chains and streamline critical processes in order to get products to market quickly and adhere to customer schedules dependably. Progent can provide the expertise of an ERP specialist with over two decades of background with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite consulting that spans from occasional advice to comprehensive solution design and project management. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, training, and DBA services. To find out more, see SyteLine/Infor CloudSuite ERP Consulting Services.
Part-time Chief Information Officer Services
Progent can supply organizations with an information management expert who can function as a temporary or part-time CIO. This experienced IT officer can offer strategic direction to assist your company to deploy appropriate technology to improve business processes so they match better with your business goals. Your company can develop and implement a well thought out information technology plan without absorbing the cost of a full-time senior IT executive. Important services Progent's part-time Chief Information Officer can perform include strategic planning, planning technology budgets, creating models for Total Cost of Ownership, reengineering workflows, reviewing contracts with suppliers, defining security and compliance policies, business impact analysis, automating network management, patch control, IT asset documentation management, and disaster recovery/business continuity planning.
SharePoint 2019 Planning and Deployment Services
SharePoint Server 2019 offers the modern look and feel of SharePoint Online, providing a transitional platform between the traditional experience of SharePoint 2016 and the modern SharePoint environment. Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical online and on-premises expertise, software development, and debugging services for businesses of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud components into a seamless information management system. To learn more, see SharePoint 2019 solutions support.
Check Point Software Next Generation Firewall Integration Expertise
Progent's Check Point Software firewall consultants can show you how to plan, integrate, and manage firewall solutions that rely on Check Point Software Next Generation firewalls and Check Point's cloud-based security services. To find out about Progent's consulting and support services for Check Point security gateways, refer to Check Point Software next generation firewall integration consulting.
Responsiveness of Progent's Technical Response Center for Remote Computer Support
Progent's Technical Response Center (TRC) is dedicated to providing the highest quality of online network support services possible for both emergency and standard problems. For urgent problems that affect multiple workers, vital personnel, or a mission-critical program, the TRC is set up to engage in less than an hour. For standard problems, the TRC will in two hours or less. Under any circumstance, your trouble ticket will be created promptly and accurately, You will be sent an acknowledgement from the ticketing system, and the TRC will get in touch with you regarding each corrected problem to verify you are comfortable with the outcome and ready to close out the trouble ticket. Learn more details about Progent's Technical Response Center Customer Commitment.
Cisco IOS Upgrade Support
If you incorporates Cisco appliances, you may be using an old version of IOS, the network OS powering almost every Cisco router and current Cisco switches. Cisco often offers upgrades to IOS to correct bugs, plug security gaps, or add functionality. However, updating IOS and other Cisco OS platforms can be tricky, depending on your Cisco appliance and your system environment. As an example, there could be limitations of internal Flash storage that might cause a new software version to operate improperly. Progent's Cisco CCIE-certified consultants can provide a broad array of support services associated with upgrading Cisco IOS software or other Cisco software platform such as IOS XR, CallManager or Unified Communications Manager. Progent can run audits of your router software, propose sensible upgrades, prepare Cisco devices, copy images/, activate and verify your new software, optimize performance, troubleshoot problems, and train your network support managers how to get the benefits of all important new functions.
Video Conferencing Consultants
Progent can provide the support of a certified video conferencing and telepresence engineer with an extensive background deploying products from the major video conferencing/telepresence vendors such as Cisco/TANDBERG, Polycom, and LifeSize and can help you to plan, install, upgrade, or troubleshoot a video conferencing solution that preserves your current investment and optimizes the business value of your information system. Progent also offers the services of network infrastructure consultants able to help companies of any size to build and maintain a communications network that delivers the performance, reliability, security, and scalability you need to accommodate your video conferencing/telepresence solution.
Contact a Progent Network Support Expert
To find out how you can get in touch with a Progent network consultant for remote or on-premises help, phone 1-800-993-9400 or visit Online Computer Help.