For small office networks located within the state of California, Progent's Microsoft authorized technical experts can deliver phone support and remote troubleshooting to solve your computer network issues fast and affordably. Progent has acquired top-notch skills, advanced software utilities, and support knowledge bases to diagnose and resolve IT problems while avoiding the cost and delays normally associated with onsite technical service dispatches.

If your California small business is situated outside of the larger metropolitan areas such as Los Angeles, San Jose, San Francisco, or Sacramento, your nearby network systems support choices may be limited in technical capability, or not available during a crisis. This can result in a computer network that is unstable or causing wasted time due to technical problems persisting for too long. Progent’s team of field proven network consultants average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a broad variety of technical tasks for a broad range of clients. This means you obtain not only the technical skills needed for the task, but an expert with field proven methods for applying those skills to provide efficient network solutions.

Planning and Configuration Support for Meraki Cloud-managed Wi-Fi APs
Progent's Meraki Wi-Fi access point consultants provide remote and onsite support services to help businesses of all sizes to design, deploy, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products such as switches, ASR routers and firewalls to build a cohesive network infrastructure that delivers the same connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi clients irrespective of their mobility or computing device. (Check out Meraki switches configuration and management.)

Exchange Server 2016 Upgrade Consulting
Progent's certified MS Exchange Server 2016 experts can assist your business in any and all phases of your upgrade to Microsoft Exchange 2016 such as designing high availability architecture for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing for high-availability CAS services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your organization's preparedness either to stop or recover rapidly after a ransomware attack. Progent will consult with you directly to gather information about your existing AV defense and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective AV and backup system that meets your company's needs. For details, see Progent's ProSight Ransomware Preparedness Report.

Online Training for Popular Desktop Applications
Progent offers live online instruction for popular productivity applications. Progent's Webinar training covers areas such as Microsoft Office 365 Excel and Power BI reporting, Office 365 Word VBA development, PowerPoint co-editing, Outlook security, Office 365 Access rapid application development, Microsoft Dynamics GP migration, and Windows 10 configuration. Online education offers all the benefits of traditional classroom seminars, including instant communication between students and trainers, but eliminates the expenses of transportation and the hassle of trying to synchronize the availability of multiple trainees.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help you design, configure, administer and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere and vCloud consultants can provide advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that provide maximum availability, data security, and application mobility.

ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring (ASM) endpoint protection (EPP) service utilizes cutting edge behavior machine learning tools to guard endpoints and servers and VMs against new malware attacks such as ransomware and email phishing, which routinely get by traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to manage the complete threat progression including protection, detection, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks. Read about the entire ProSight series of low-cost network monitoring and management services for small organizations.

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to validate a consultant's skills to plan, deploy, and support IS control mechanisms to mitigate risk. Progent offers the expertise of a CRISC-certified risk management expert to help you to develop and carry out a risk management plan that follows industry best practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can assist organizations to configure Progent's ProSight Email Guard Security Gateway to use specified content security policies for scanning the content of outbound email messages and attachments and blocking the transmission of sensitive or inappropriate data or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help your business avoid being blacklisted and keep compliant with industry privacy standards and regulatory requirements like HIPPA, Sarbanes-Oxley and PCI DSS. Learn about Progent's entire ProSight portfolio of value-priced outsourced network management services for small organizations.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE integration experts can assist you to design, deploy, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-connected SIP trunks. Progent offers affordable online or onsite expertise to assist you to move smoothly to an advanced unified communications network that offers accelerated ROI. Progent's certified Microsoft unified communications consultants can help you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.

Expert Wireless Engineering and Support
Progent's wireless solutions consultants have wide-ranging expertise in the implementation and support of wireless networking technology and can help your IT team to design, install, administer and troubleshoot wireless solutions that are compliant, resilient, expandable, simple to manage and use, ready to handle your critical workloads, and seamlessly incorporated into hybrid cloud environments. Remote and onsite expertise available from Progent cover a variety of wireless solutions such as smartphone integration, Wi-Fi infrastructure design and installation, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

Wireless IP Phone Integration and Troubleshooting
Successful integration of Cisco's wireless IP phones typically demands that IT teams configure and fine tune many components of your wireless infrastructure such as wireless access points, routers, wireless LAN controllers, and management software. Progent's Cisco wireless VoIP phone configuration experts can provide online and on-premises assistance to help your organization build and administer a Cisco wireless IP phone deployment by delivering integration services that can range from debugging the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.

Planning and Deployment Support for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified Wi-Fi experts offer Aironet Wi-Fi AP planning and deployment consulting and Cisco Wi-Fi controller integration so you can benefit from the IEEE 802.11ac Wi-Fi standard to triple the performance for your wireless network while expanding the coverage.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide remote or on-premises expertise to help businesses of all sizes to design, deploy, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide advanced support for all the products, technologies and services that go into building an end-to-end Cisco Jabber collaboration solution such as Cisco network appliances and management software, Microsoft Office apps, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, cyber security, cloud computing, immersive telepresence systems, PBX products, business continuity, and the many other components of a modern collaboration ecosystem.

Get in Touch with a Progent Network Support Expert
To find out how you can access a Progent computer consultant for online or on-premises help in , call 1-800-993-9400 or visit Online Computer Help.