California Network Support Services

Full Range of Security Help
Progent's CISSP, CISM, and ISSAP certified security consultants can help you to perform comprehensive security audits, restore operations rapidly from virus and worm attacks, configure firewalls, set up secure techniques for off-site and mobile connectivity, deploy spam and virus filtering and email encryption, and create a corporate-wide security strategy based on round-the-clock automated monitoring. Progent's ProSight suite of managed security monitoring services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection for centralized endpoint security.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection specialists can assist organizations to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content security policies for monitoring the content of email messages and attachments and blocking the transmission of sensitive or unauthorized data or spam-like messages. ProSight Email Guard's email content filtering solutions can also help organizations avoid being blacklisted and keep in compliance with industry privacy standards and regulatory mandates including HIPAA and Sarbanes-Oxley. Find out more about the entire ProSight portfolio of value-priced outsourced network management services for small and medium-size organizations.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor credential is a globally recognized achievement that indicates expertise in network security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates pass an extensive examination given by the ISACA international professional association. Progent can provide the services of a CISA-Certified Cybersecurity audit consultant trained to help businesses in the fields of IS audit process, information technology enforcement, network assets and infrastructure ROI, IT support, protection of data resources, and business continuity planning.

Ransomware Forensics Investigation Services
Progent's ransomware forensics services are aimed at determining and documenting the ransomware assault's progress across the compromised network from start to finish. Progent's ransomware forensics consultants can preserve the evidence of a ransomware attack and carry out a detailed forensics analysis without interfering with the processes required for operational continuity and data restoration. You can utilize Progent's post-attack forensics analysis to counter future ransomware assaults, validate the restoration of lost data, and meet insurance and governmental requirements

5 Key Cybersecurity Practices on a Limited IT Budget
Your company doesn't need to have a monster budget to guard you against cyber attacks. By making some strategic decisions and by following best practices, you can significantly improve your cybersecurity defenses without unsustainable spending. Progent has compiled a short guide that describes five crucial and budget-friendly cybersecurity strategies that can safeguard your organization against the most pervasive cyber threats. By concentrating on these five core areas, you can guard your information, infrastructure, and reputation, even without enterprise-class resources. Visit 5 essential and affordable cybersecurity practices.

ProSight DPS ECHO Managed Cloud Backup
ProSight Data Protection Services (DPS) ECHO offer small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS ECHO automates your backup activities and allows fast recovery of vital files, applications and VMs that have become unavailable or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup consultants can deliver world-class support to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical information. Learn about the complete ProSight series of low-cost outsourced network management services for small and medium-size organizations.

Online Call Center Services for Small Organizations
Progent's Standard Help Desk Services provide an end-to-end service desk solution that handles all facets of online desktop technical support from service requests through trouble ticket generation, assigning accountability, screen sharing, status tracking, problem solving, and and metrics. Designed for smaller organizations with few if any full-time service technicians for end users, Progent's Help Desk Services offer online support at a significant savings from Progent's normal Level 1 desktop service rates. Progent can also provide rapid as-needed escalation to subject matter consultants to resolve complex problems. For details, see Progent’s online Call Center services for small organizations.

Microsoft System Center 2016 Integration
Microsoft System Center 2016 delivers important enhancements in the management of hybrid cloud networks through advanced support for Windows Server 2016, Windows 10; seamless integration of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide advanced remote and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to plan and configure a new deployment of System Center 2016, expand or tune an existing one, upgrade smoothly from a previous release of System Center, or troubleshoot your System Center solution.

Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants can provide remote or onsite support to assist organizations of any size to plan, implement, maintain, update or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent can provide advanced support for the products, technologies and services that make up building an end-to-end Cisco Jabber solution including Cisco network devicesand management tools, Microsoft 365, Office} apps, Windows and Mac computers, iOS and Android smartphones, SIP trunking, WiFi networks, cyber security, cloud integration, immersive telepresence systems, PBX systems, business continuity, and the many other components of a modern collaboration ecosystem.

Short-Term IT Staffing Services
Progent's short-term IT staffing services allow you to meet sudden increases in demand for network support personnel without dealing with the costs and hassle that come with identifying and hiring reliable technical workers and without adding to your permanent head count. For information about Progent's temporary staff augmentation services, visit Progent's short-term staff augmentation services.

Talk to a Progent Network Support Expert
To learn how to access a Progent network consultant for remote or onsite help, phone 1-800-993-9400 or go to Remote Computer Support.