For small company network systems located in the state of California, Progent's Microsoft and Cisco certified technical experts can deliver remote phone assistance and remote troubleshooting to resolve your computer system troubles fast and affordably. Progent has acquired enterprise-class skills, sophisticated utilities, and support databases to identify and resolve network problems while avoiding the expense and time delays associated with on-site technical service dispatches. In case your California business is located beyond the larger metropolitan areas such as Los Angeles, San Jose, San Francisco, or Sacramento, your local network support choices may be limited in expertise, or unavailable during urgent situations. This can result in a network environment that is unstable or causing wasted time due to technical issues going unresolved for too long. Progent's team of network engineers average more than 10 years of real-world IT industry experience, in the trenches of IT support, performing a broad variety of technical projects for a varied range of clients. This means you obtain not only the technical know how needed for the job, but a consultant with field proven methods for applying those skills to assist with affordable network solutions.

IT Consulting for Small Governments and School Districts
Progent has a long background delivering a full-spectrum of online IT consulting and emergency troubleshooting services to local governments and school districts throughout the U.S. Progent is among the industry’s pioneers in delivering advanced remote IT consulting and has delivered network support to organizations in all 50 states. Progent's online computer support for local governments saves travel costs and resolves problems faster than onsite support.

High-level Project Management Experts
For advanced project management assistance, Progent can provide access to senior information technology experts with decades of background as technology project managers for application development, business systems implementation, and process engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide advanced management expertise to help enterprise customers to adhere to leading practices to ensure that strategic projects are completed on schedule and within budget.

NetDocs Support Services
NetDocuments is a cloud-based document management system designed specifically for the legal profession. Progent can provide access to NetDocuments specialists who can deliver expert guidance to assist you to design, configure, administer, tune, or debug a DMS environment powered by NetDocs. To learn about Progent's consulting support for NetDocs, visit NetDocuments DMS support services.

Progent's Online Consulting, Programming and Training Services for Office Excel and Microsoft 365 Excel
Progent's Microsoft-certified Microsoft 365 Excel application consultants can help your company to create advanced Excel-based applications or provide 1-on-1 training in the sophisticated features of Microsoft Excel desktop and Microsoft 365 Excel. Progent's consultants can also assist your business to build and manage a secure, robust network and communications infrastructure to support your Microsoft Excel applications. Progent's SharePoint Server consultants can show your company ways use Excel Services to extend the capabilities of Microsoft Office Excel by integrating dynamic spreadsheets into management intelligence dashboards and scorecards. Progent's Microsoft Dynamics 365 professionals can demonstrate how to exchange data between Excel and other platforms by providing expertise such as Dynamics GP/Great Plains customization and MS Dynamics 365 Business Central/NAV ERP software support.

Full Array of Security Consulting Services
Progent's CISA, GIAC, and CISSP certified security experts can assist your company to perform complete security audits, restore operations rapidly from virus attacks, configure firewalls, configure secure mechanisms for off-site and mobile connectivity, install spam filtering and email encryption, and craft a company-wide security plan built around round-the-clock automated monitoring. Progent's ProSight suite of managed security monitoring and management services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for centralized endpoint security.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network consultants offer world-class remote and onsite consulting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that range from small or midsize organizations and campus networks to giant data centers and service providers. Progent can show you how to deploy Cisco's rapidly evolving switching solutions to achieve the speed, scale, resilience, virtualization support, security and ease of management needed by your business. For information about Progent's consulting services for Cisco's extensive portfolio of Catalyst switches, refer to Cisco Catalyst switch consulting services. For information about Progent's consulting and support services for Cisco's Nexus Series of switches, refer to Nexus switch consulting services. For information about Progent's support for Cisco Meraki switches, go to Cisco Meraki switches consulting and troubleshooting services.

Progent's Cloud Integration Support for Microsoft Windows 2012 R2 Server Essentials
Windows Server 2012 R2 Essentials is a value-priced, versatile operating system that allows small organizations to make the move from the traditional physical on-premises datacenter to the contemporary hybrid networking model that includes on-premises and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified Windows Server Essentials consultants offer cost-effective remote guidance and technical support support to assist you manage your Microsoft Windows Server 2012 R2 Essentials deployment. After releasing Windows Server 2012-R2 Essentials, Microsoft brought out Windows Server 2016 Essentials followed by Windows Server 2019 Essentials. These updated versions added Azure integration but ultimately removed the crucial Administrative Dashboard from the Essentials Experience Role. The result was that all management and configuration must be done manually. This also removes the client backup and remote web access features. Microsoft recommends that small businesses using Windows Server Essentials transition to Microsoft 365. Progent's Azure cloud integration experts can help you plan and implement an efficient migration from any release of Windows Essentials to Microsoft 365.

Progent's Integration and Training Services for Office and Microsoft 365
Progent's certified Office and Microsoft 365 consultants can assist companies to integrate Office desktop and Microsoft 365 apps including Office Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a seamless productivity solution that provides quick return on investment and enables improved business outcomes. Progent can help your company to integrate Office or Microsoft 365 applications with each other and with additional core Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent's consultants can also help you to fix compatibility problems with various releases of Microsoft Office desktop and offers customized online Microsoft Office and Microsoft 365 instruction to individuals and groups.

Linux Support and Linux/Windows Integration
If your small business network mixes Linux technology with Microsoft Windows, Progent can help you to integrate your servers into a cohesive system that permits all your platforms to coexist for easy administration, seamless data exchange, high availability, enhanced throughput, and integrated security. If you are developing Linux applications within an environment that incorporates Microsoft-powered servers, workstations, and application software, Progent can provide comprehensive IT outsourcing that frees you to focus on your area of expertise.

SQL Server 2019 Integration Consultants
Progent's Microsoft Gold-certified Microsoft SQL Server 2019 consultants can help you to integrate SQL Server 2019 efficiently with additional Microsoft products by offering expert services such as Microsoft Windows Server 2022 integration expertise, Microsoft Windows Server 2019 upgrade expertise, SharePoint Server 2019 application development, Power BI reporting training and support, Microsoft Exchange Server 2019 migration consulting and Microsoft 365 Exchange Online hybrid integration consulting, and Active Directory and Azure Active Directory design and debugging.

Exchange 2013 Migration Support
Exchange 2013 includes significant improvements to the capabilities of its predecessor Exchange Server 2010 and delivers important new features plus a redesigned structure. These enhancements favorably impact key facets of IT including ease of administration, high availability (HA), security, cost of ownership, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can deliver online or on-premises support to help you administer, tune and troubleshoot your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise, Exchange 2019 upgrade assistance, and Office 365 Exchange Online integration to help you move to a more up to date version of Exchange Server in a local, cloud-based, or hybrid deployment model.

VMware NSX Network Virtualization
VMware's NSX virtual network platform allows you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation regardless of the hardware used by the basic network infrastructure. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, and transparent site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, updates and patches and can generate audit reports to verify full service recovery, validate Service Level Agreements and demonstrate DR compliance. When used with VMware's NSX network virtualization platform, VMware Site Recovery Manager can quickly recover the complete virtualized network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help you to design, configure, test and administer a DR solution powered by VMware Site Recovery Manager and VMware NSX.

Get in Touch with a Progent Network Consultant
To see how you can get in touch with a Progent network consultant for remote or on-premises support, call 1-800-993-9400 or go to Remote Computer Support.



An index of content::

  • 24 Hour CentOS Linux, Solaris, UNIX Professional Mandrake Linux, Solaris, UNIX Technical Support Services
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  • Technology Consulting Network Performance Troubleshooting
    Consultant ProSight Remote Network Infrastructure Troubleshooting

    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, monitor, optimize and debug their networking hardware like routers, firewalls, and load balancers as well as servers, printers, client computers and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are always updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and sends alerts when problems are discovered. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, locating devices that need critical updates, or resolving performance problems.

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    Microsoft Lync Server 2013, renamed Skype for Business, enables businesses of all sizes to build a manageable and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing style with IM, presence, web conferencing with application sharing, as well as IP-based and PSTN calling enabled for a broad range of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 consultants and system architects can help you to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid topology suitable for your present and long-term goals, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver live webinar and onsite training to your management team and end users. Progent offers in-depth expertise in critical pieces of a Lync 2013 solution including Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync 2013 with key Microsoft 365 apps such as Outlook and PowerPoint.

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    Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist companies of all sizes to design, implement, manage, and troubleshoot a backup/recovery solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older versions of SCDPM or from a different backup system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent can provide occasional help for resolving especially stubborn problems, or full project management services. Progent can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.

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    If you need assistance creating, enhancing, or repairing applications for Windows, Linux, or the Web, Progent's expert team of program developers, relational database designers, and software project managers can help ensure you get the project completed on time and within your budget. Progent's seasoned software developers can provide affordable and efficient online help for jobs as simple as writing Vidual Basic macros for Office Excel or as challenging as rolling out mission-critical RDBMS applications built on SQL Server or Oracle.

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  • Case Study Operations Manager
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    Before Progent's MOM-based solution, system issues were handled reactively, after users complained about them. With the help of proactive, computer generated warnings and trend analyses sent by MOM, Progent can now ward off network problems before they grow to be critical enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can deal with potential problems before customers know that the problems are there. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to deliver small business networks enterprise-class reliability, security and performance.

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  • Windows Server 2012R2 Data Deduplication Consultant Services
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    Progent's certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout plans, tune your network infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management team, develop a corporate-wide security strategy, streamline network management, help with creating applications, and build and test a disaster recovery/business continuity plan.

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  • Azure and SQL Server integration Professional
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    Progent can help companies of all sizes to move any part of their computing infrastructure to Microsoft Azure. This can simplify network management and lower hardware investments. Microsoft Azure includes a wealth of public cloud services and Progent can help you to evaluate the benefits and limitations of various cloud computing models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and resources and ensure that you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Android handhelds.

  • 24-Hour Napa WannaCry Crypto-Ransomware Forensics Analysis St. Helena, Calistoga Napa Phobos Crypto-Ransomware Forensics Investigation Napa, CA
  • 24-Hour Small Business IT Support Firm Cisco Santa Cruz, CA Cisco Network Consulting Companies

  • Development Firm Dynamics GP App Development
    Great Plains Accounting Consultant Services

    Progent's background providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to create custom mission-critical programs and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting consultants can show you how to design reports that let you track your business more effectively, turning raw data into valuable understanding of your business.

  • 24-Hour Systems Support Ceres Small Office Computer Consultants Riverbank
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  • Urgent MFA and Single Sign-on Integration
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    Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.

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  • SPA500 Series IP Phone Online Support Services
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    Progent's Cisco CCIE-certified IP phone and video IP phone experts can assist your business to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from legacy VoIP products to the latest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, originally named CallManager, or with Unified Communications Manager Express to build a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM apps that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, installing ISR routers with CUBE internetworking support, and creating UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

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    Progent's experienced ransomware recovery experts can assist your business to rebuild a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.

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    Progent offers nationwide remote phone support and consulting services for businesses who operate macOS and OS X environments or whose IT systems feature a combination of Mac and Microsoft Windows technology. Progent's engineers offer Mac users a range of IT services including desktop support, migration to the current version of macOS from legacy editions of macOS or OS X, plus expertise with Mac applications. Progent can also assist you with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online technical support offers optimum leverage for your information technology budget by extending client efficiency and limiting the time charged for network analysis and repair. Advanced remote support utilities and experienced technicians and engineers combine to enable Progent to handle most IT issues without squandering time and expense by traveling to your site. In most of situations your network issues can be remediated by telephone or via a mix of telephone help and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISA premier security specialists to assist you with the toughest system issues.

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    Progent's certified consultants provide small and medium size businesses enterprise-grade consulting support for Microsoft Systems Management Server and Configuration Manager 2007, Microsoft's solutions for change and configuration automation. Configuration Manager 2007 is Microsoft's new name for the update management platform formerly known as Systems Management Server. Configuration Manager offers a range of new features to SMS Server 2003 such as comprehensive automation, integrated Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progent's certified consulting professionals can help you use SMS Server or Configuration Manager effectively for streamlined operating system and application software deployment, security patch control, application tracking, and software license reconciliation. Progent's consultants can also help you to migrate smoothly from Systems Management Server 2003 to Configuration Manager 2007.

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    Progent's UNIX platform consulting services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that run with Microsoft-powered technology. Progent offers your business contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad array of experience offers you a convenient one-stop source to show you how to create and manage a protected and robust mixed-platform connectivity and communications environment that allows UNIX and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    Progent's Duo managed services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables single-tap identity verification with iOS, Android, and other personal devices.

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    Progent's team of Microsoft and Cisco Premier experts average more than a decade of real-world industry background, at the forefront of network service, executing a wide variety of technical tasks for a large mix of customers. Every Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its consulting staff. This means that you get not just world-class IT help, but also a support engineer with proven approaches for applying technical knowledge to repair real-world network problems rapidly.

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