For small business network systems located throughout the state of California, Progent's Microsoft qualified technical experts can deliver online help and troubleshooting to solve your computer network issues fast and affordably. Progent has developed enterprise-grade skills, software utilities, and support databases to troubleshoot and repair network problems while avoiding the cost and time delays associated with onsite service visits.

If your California business is situated beyond the larger metro areas such as Los Angeles, San Jose, San Francisco, or Sacramento, your local network support choices may be limited in expertise, or unavailable during an emergency. This can result in a network that is unstable or causing efficiency loss due to technical problems going unresolved for too long. Progent’s group of expert network professionals average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a wide range of technical tasks for a extensive range of clients. This means you get not just the technical expertise needed for the task, but an expert with proven methods for applying those skills to provide efficient network solutions.

ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring (ASM) endpoint protection solution incorporates cutting edge behavior machine learning tools to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and email phishing, which easily escape traditional signature-matching anti-virus products. ProSight ASM protects local and cloud-based resources and provides a single platform to manage the complete malware attack lifecycle including protection, identification, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Learn about the complete ProSight line of value-priced network monitoring and management services for small and mid-size businesses.

NetApp SAN Storage Solutions
Progent can provide enterprise customers online or onsite NetApp SAN consulting services for NetApp's complete family of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN storage deployments quickly and affordably based on best practices.

Amazon AWS Cloud Planning and Integration Consulting
Progent's Amazon Web Services (AWS) planning and integration consultants can provide cost-effective remote consulting to help companies of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Glacier for low-cost long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security. Progent offers advanced expertise with firewalls and VPN technology and can help you create all-cloud or hybrid ecosystems that seamlessly incorporate Amazon AWS resources. Progent offers occasional support or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you move efficiently to the Amazon AWS platform.

SharePoint 2019 Planning and Deployment Expertise
SharePoint 2019 incorporates the modern look and feel drawn from SharePoint Online, providing a crossover release between the traditional UI of SharePoint 2016 and the modern SharePoint environment. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer affordable remote and onsite consulting expertise, software development, and debugging services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based components into a seamless intranet solution. To find out more, see SharePoint 2019 Server solutions support.

Easy Sign-on and Pricing Structure
Progent's simplified by-the-minute billing model requires no complicated contracts, retainers or hidden charges. Many other support companies have minimum charges or other additional fees that increase support costs. For remote support from Progent during normal working hours, you pay only for the time spent resolving your problem. If it only requires ten minutes to fix your issue, then you are only billed for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you are charged only for the time when Progent's team member is actually on premises working on your issues. Just Progent's value priced per-minute rate. For emergency same-day on-site service calls, you might be billed for our expert’s travel time, but never a higher emergency rate. Because Progent maintains a large pool of engineers located throughout the entire service territory, an available consultant is usually near to assist. Progent can in addition dispatch on-premises support to the majority of zip codes in the United States within one business day of answering a service request. Progent's online support group has provided help to small companies in every state in the U.S (Refer to Progent's customer testimonials.)

Consulting and Troubleshooting Expertise for SCOM 2016
Microsoft System Center 2016 Operations Manager is designed to ensure consistent performance and maximum uptime for key workloads by offering unified, cross-platform tracking of IT resources installed throughout on-premises datacenters and private and public clouds. Progent's SCOM consulting team can provide world-class remote and onsite expertise to help businesses of all sizes to design, integrate, optimize, enhance and troubleshoot Operations Manager 2016 deployments. Progent's SCOM 2016 consulting experts can help you to move to SCOM 2016 from older releases of Operations Manager or from other IT infrastructure monitoring products, or integrate multiple monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to expand your SCOM 2016 environment to include infrastructure hosted on public clouds by delivering Azure consulting and Amazon AWS hybrid cloud solutions.

Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco Wi-Fi controller consultants can assist your business to configure Cisco wireless LAN controllers to manage wireless networks of any size. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's modern Wi-Fi controller technology. Progent offers support for hardware-based and software-based wireless controllers and can assist you to decide which version makes sense for your wireless environment. For 802.11ac Wave 2 wireless controller appliances from Cisco, Progent can provide Cisco 3504 wireless controller expertise, Cisco 5520 wireless controller support, and Cisco 8540 wireless controller support.

Management Consulting for Lync 2013
Microsoft Lync 2013, renamed Skype for Business, enables businesses of all sizes to create a manageable and secure communications environment that supports the modern BYOD computing style with instant messaging (IM), presence, audio/video and web meetings with application sharing and whiteboard, and both IP-based and PSTN calling across a wide assortment of desktop and mobile clients. Progent's certified Lync Server 2013 experts can help your company to assess the advantages of Lync Server 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or hybrid model appropriate for your present and long-term plans, deploy Lync 2013 so as to speed up your ROI, and provide custom online and on-premises training to your management staff and end users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync 2013 with popular Microsoft Office and Office 365 apps including Outlook, Excel and PowerPoint. Progent's Microsoft Skype for Business experts can also assist your organization to plan and implement out an efficient upgrade to Skype for Business.

SQL Server Software Development
Progent's SQL Server application programmers can help you to build and maintain database applications that utilize Microsoft's SQL Server database platform. Progent follows industry best practices to build scalable, easy-to-manage SQL Server database applications and is able to team with a customer's management to complete programs in a cost effective and affordable manner. Progent for can assist you to create SQL Server solutions by providing a broad array of consulting services such as functional specs, data tier architecture, data integrity, T-SQL programming, software installation, capacity planning, performance and I/O configuration tuning, backup and restoration strategies, partitioning, consolidation of stored procedures, synchronization mechanisms, security, and disaster recovery/business continuity planning.

System Center Data Protection Manager Consulting Services
System Center 2016 Data Protection Manager (SCDPM 2016) offers small to medium-size organizations automatic backup and simplified recovery functions for Microsoft networks. Data Protection Manager 2016 delivers application-aware backup for critical workloads like SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, works with virtual machines running on Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified DPM 2016 consultants can assist you to design, deploy, administer, and repair a multi-site backup/restore solution built around Data Protection Manager 2016. Progent can assist you to upgrade from a previous release of Data Protection Manager or from a legacy system, and Progent can optimize your DPM 2016 environment for on local, hosted, cloud-based or hybrid deployment models. Progent offers remote or onsite support and can provide as-needed guidance to help you through technical bottlenecks or deliver end-to-end project management or co-management support to make sure you finish your Data Protection Manager 2016 initiative on schedule and within your budget.

Security Vulnerability Assessment for Small Business Networks
Progent offers two low-cost service bundles designed to allow small companies to get an objective network security evaluation from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security expert administers an extensive test of your network from beyond your firewalled perimeter to uncover possible weaknesses in the security profile you present to the public. With Progent's Internal Security Inventory Scan, an engineer runs a system scan from an authorized computer inside your firewall to determine vulnerabilities to inside threats. The two security inventory services are set up and executed from a protected external site.

Talk to a Progent Computer Support Expert
To learn how you can get in touch with a Progent network support expert for online or on-premises assistance in , phone 1-800-993-9400 or visit Online Computer Help.