For office networks located within the state ofCalifornia, Progent's Microsoft authorized technical team members can provide phone assistance and remote troubleshooting to solve your network systems troubles fast and cost effectively. Progent has acquired enterprise-class skills, sophisticated utilities, and support databases to diagnose and repair network problems while avoiding the expense and time delays associated with onsite technical service calls.

If yourCaliforniaorganization is situated outside of the larger urban areas such asLos Angeles, San Jose, San Francisco, or Sacramento, your nearby network systems support options may be limited in expertise, or not available during urgent situations. This results in a network that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progentís team of network consultants average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a extensive range of clients. This means you get not just the technical competency needed for the task, but an expert with field proven methods for applying those skills to deliver affordable network solutions.

Disaster Recovery/Business Continuity Planning Help
Progent can provide advanced remote consulting for business continuity planning, validation, and education to help your company to respond to potential catastrophes, minimize downtime for your most critical network functions, eliminate lost information, and meet regulatory mandates and business requirements. Progent's business continuity experts can team with your executive and network administration group to provide business impact evaluation, identify dependencies, specify the resources required to run your business, prioritize business-critical IT services and define acceptable restoration times, qualify colocation centers, set up secure offsite access capability for key employees, plan emergency notification systems and define duties for personnel, write a comprehensive recovery plan, and provide training for management and technical staff to carry your business continuity solution. Progent's Windows Server 2019 high availability (HA) cluster consultants and Windows Server 2016 disaster recovery experts can show you how to create an affordable disaster recovery solution for hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's massive Azure public cloud.

SharePoint 2019 Server Configuration and Development Services
SharePoint Server 2019 offers much of the modern look and feel of SharePoint Online, providing a transitional platform that bridges the traditional UI of SharePoint 2016 and the new SharePoint environment. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer affordable online and on-premises consulting, application development, and troubleshooting services for organizations of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you plan and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based resources into a seamless information management system. To learn more, visit SharePoint 2019 solutions services.

Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to design and implement a WiFi LAN optimized for your environment, offering your business a WLAN that has the coverage, performance, capacity, Quality of Service, data protection, and roaming capability your company requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive on-premises service. Progentís onsite wireless survey includes physical walkthroughs, RF and data protection assessment of your existing wireless network, analysis of your site's floor plans, testing for radio frequency contention, signal propagation modeling, selection of the best placement for customer-specified WAPs including Cisco Aironet access points, Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive report describing a new WLAN.

Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 consultants can provide a range of network consulting services to help organizations of all sizes to maintain, administer, and troubleshoot environments that incorporate desktops, laptops, tablets, or smartphones powered by Windows 8.1. Progent's consultants can also provide Windows 10 migration assistance.

Exchange Server 2016 Upgrade Consulting
Progent's Microsoft Exchange 2016 Server migration consultants can help your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as designing high availability architecture for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your VMs, databases and log files; setting up HLB for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

Oracle DBA Services and Application Programming
Progent can provide affordable access to an Oracle certified consultant for Oracle DBA support or an Oracle application developer. Progent can assist your business to create effective mechanisms for critical Oracle DBA tasks such as database tuning, backup/recovery processes, and database security, or train your IT personnel to follow industry best practices for simplifying various administration tasks. Progent can also provide the services of a PL/SQL programmer to assist your company to design, tune, enhance, or migrate Oracle applications that can range from business reports to database-powered web commerce sites. Progent offers experience using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can help you to tune current SQL code by utilizing Oracle's SQL Tuning Advisor.

ProSight Data Protection Services Managed Cloud Backup and Recovery
ProSight Data Protection Services automated backup and disaster recovery offers small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates your backup processes and allows fast recovery of vital data, applications and VMs that have become lost or damaged due to component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images/, plus Hyper-V and VMware virtual machine images/. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can deliver advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical data. Find out more about the complete ProSight series of affordable managed services for small and mid-size organizations.

Design and Configuration Consulting for Cisco's Meraki Cloud-managed Wireless APs
Progent's Cisco Meraki wireless access point experts provide online and on-premises support services to help businesses of all sizes to design, install, manage, upgrade or repair Wi-Fi systems that include Cisco Meraki cloud-managed wireless access points. Progent can help your business to set up and manage Meraki-based wireless networks for environments that range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology such as switches, ASR routers and firewalls to create a seamless ecosystem that provides the same connectivity, performance, security compliance, manageability and uptime for wired and wireless clients irrespective of their location or device. (See Cisco Meraki switches consulting and troubleshooting services.)

Planning Help for SharePoint 2013
Progent has been providing SharePoint support since the first SharePoint product was published over a a dozen years, and Progent has the breadth and depth of IT knowledge to help organizations of any size to plan and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; determine whether an on-premises, Cloud-based or hybrid configuration is best suited for your organization; and select the most appropriate edition of SharePoint 2013 for your applications. Progent offers full project management services or can assist in specific jobs related to your SharePoint 2013 deployment.

Windows Server 2019 Upgrade Consulting
Progent's Microsoft Gold-certified Windows Server 2019 consultants can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using a self-hosted deployment architecture or a hybrid model that integrates cloud-based Windows Server Online with on-site Windows Server 2019. To learn more, see Microsoft Windows Server 2019 migration consultants.

Expert Support Services for Systems at Colocation Sites
There are hundreds of enterprise-level colocation centers in the and larger cities throughout the U.S., and Progent's colocation center support team can improve your systemís redundancy and performance by helping you select a colocation facility that meets the specific requirements of your company such as geographic location, space, communications, budget, and value-added features and services. Progentís data center IT services are designed for businesses with equipment housed at collocation hosting sites and in need of on-demand in-person service at the colo facility plus remote help from Microsoft and Cisco Premier Certified professionals. Progent offers a selection of co-location center consulting services including system architecture evaluation, Windows and UNIX server integration and maintenance, troubleshooting for server and communications infrastructure, design and deployment of fault tolerant systems, architecting and implementing layered security defenses, firewall configuration and support, configuring load balancing solutions, and creating high-availability server cluster systems.

Migration Consulting for Microsoft Lync 2013
Microsoft Lync 2013, renamed Skype for Business Server, is an on-prem platform that allows organizations of any size to build a centrally managed and secure communications environment that permits a Bring-Your-Own-Device computing style with IM, real-time presence, web conferencing with app sharing, and both IP and PSTN telephony across a broad assortment of desktop and mobile clients. Progent's certified Lync 2013 consultants can assist your company to manage your legacy Lync environment or design and carry out a cost-effective migration to a modern system by offering Microsoft Skype for Business consulting. Progent can also assist build a hybrid cloud network model that integrates on-prem Microsoft Skype for Business Server with Skype for Business Online or with Microsoft Teams cloud services.

Security Inventory Assessment for Small Business Networks
Progent offers two ultra-affordable service packages designed to allow small businesses to get an objective security assessment from a certified security engineer. With Progent's External Security Inventory Scan, a security expert runs a comprehensive test of your network from beyond your company firewall to uncover possible risks in the security profile you expose to the public. With Progent's Internal Security Inventory Scan, a certified security professional executes a system scan from a secure machine within your firewall to determine vulnerabilities to inside threats. Both security inventory packages are set up and executed from a secured remote location.

Talk to a Progent Network Support Expert
To learn how to contact a Progent network consultant for remote or onsite help, call 1-800-993-9400 or go to Online Network Help.



An index of content::

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