Network Help for Small Businesses
Part-time Chief Information Officer Consulting Services:
Available in Major Metropolitan Areas in the United States
Progent can provide the services of a veteran IT professional with decades of experience in technology management, development, operations management, and business consulting for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These senior consultants can provide key services for small business or enterprise clients.
Most small businesses cannot afford to maintain an experienced full-time CIO with the big-picture perspective needed to align IT spending with strategic goals. To help clients leverage their IT investment, Progent offers part-time CIO services for assistance with:
- Strategic planning. Create and implement a comprehensive growth strategy that leverages technology to help your company become a high-performance business. Develop a big picture that realistically defines your information network as a strategic business tool to give your organization a competitive advantage.
- Rationalizing and managing your IT budget. Understand which IT investments make business sense. Create models for Total Cost of Ownership, Return on Investment and Risk Management that relate to your short-term and long-term business strategy. Define an IT budget that supports business growth, and manage the budget in step with actual business results and perceived opportunities.
- Business process improvement and reengineering. Analyze current workflows and processes within your business and between your business and outside organizations. Use information technology to help you improve or redesign business processes in order to enhance collaboration with suppliers, partners and customers to maximize performance and achieve your business goals more quickly.
- Contract and vendor negotiations. Qualify vendors and evaluate products and services that support your business objectives and are in line with your IT budget. Negotiate contracts to maximize the business impact of your budgeted IT investments and to meet cash flow requirements. Monitor product performance guarantees, service level agreements, and special upgrade opportunities.
- IT security. Define a complete security strategy that covers security policies and procedures, a secure IT infrastructure, security monitoring and virus protection software for local and remote users, regular security patches, and emergency response plans for security breaches.
- Data center management. Set up and manage a robust data center for web-based e-commerce, management information, corporate intranets, or mission-critical application servers. Implement application server monitoring to detect potential problems proactively and reduce avoidable downtime. Establish procedures to keep critical applications current and deploy software that reduces costs by automating management tasks and consolidating information. Define and enforce backup and restore procedures.
- Network management. Design and manage secure, cost-effective network framework that provides the performance, availability and expandability required to support your business objectives. Provide telecommuters and mobile workers with fast, reliable and secure connections. Use appropriate network monitoring software to anticipate problems, identify bottlenecks, and track usage.
- Desktop management. Develop and implement a comprehensive plan for desktop management that includes procedures for adding, moving and changing computers, help desk services, asset tracking, software revision control, configuration standards, automated management software, and support for mobile devices such as notebooks, smartphones and tablets.
- Disaster recovery. Create and test a disaster recovery plan that includes analyzing the vulnerability of your network infrastructure and critical data, addresses disaster scenarios such as hardware failure, natural catastrophes or hacker attacks, defines backup procedures and backup system validation, describes an effective and affordable power backup system, specifies virus protection software, incorporates an appropriate level of system redundancy, and proposes off-site backup and recovery procedures.
To download a printable datasheet in PDF format, click:
IT Outsourcing Services for Small Businesses.
Read the White Paper: Advantages of IT Outsourcing and Co-sourcing Services from Progent
For an overview of ways that Progent's IT outsourcing and co-sourcing services can help companies of any size, see Progent's
Contact Progent for Part-time CIO Consulting Services
Progent can provide companies in major cities throughout the United States a professional consultant to act as a part-time CIO so that your business can develop and implement a well conceived IT strategy without incurring the cost of a full-time senior IT executive.
If you are looking for a part-time CIO, call Progent at
An index of content::
Emergency Engineer Microsoft Exchange 2016
Microsoft Exchange Server 2000 Professionals
Progent's Microsoft-certified consultants average more than a decade of background delivering unified communications support for customers that range from small businesses to large enterprises. Progent provides affordable support for all versions of Microsoft Exchange Server to strengthen email and virus protection, configure high availability email systems, and implement off-site and wireless email access. Progent's Microsoft Exchange support services can help you in designing and implementing a migration from a legacy SMPT server or older Microsoft Email software such as Exchange 2003 to Exchange Server 2019. Progent offers support for Windows 10 and Windows 11 desktops using Office Outlook and can help you configure Outlook Web App for popular browsers. For e-mail virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard security services.
Penetration Testing Security Company
Security Team Cybersecurity Pen Testing
Stealth penetration checking is an important component of any comprehensive network security strategy. Progent's security professionals can run thorough penetration checks without the knowledge of your organization's internal IT resources. Stealth penetration checking uncovers whether existing security defense systems such as intrusion incident warnings and event history monitoring are correctly set up and consistently monitored. Progent can implement ongoing autonomous PEN testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, missing patches, and unsound product defaults can be combined by threat actors into the multi-vector attacks common to modern strains of ransomware.
Solaris Forensics Services
Information systems Security Outsourcing Sun Solaris
If your company operates a Solaris environment or a mixed-platform network, Progent's CISM and ISSAP-certified consultants can help your whole enterprise in a wide range of security areas such as security administration practices, security architecture and models, connection management systems and techniques, software development security, business processes security, hardware security, communications, network and web security, and workplace recovery planning. CISM and CISSP stipulate the fundamental skills and international standards of knowledge that information security managers are required to possess. These accreditations offer executive management the confidence that those who have earned their CISM or ISSAP certification have the background and theory to offer effective security management and consulting help.
24x7x365 SQL Server 2017 Disaster Recovery Support
SQL Server 2017 Migration Support
Progent's certified SQL Server 2017 experts can help you to plan and implement an efficient upgrade from your current SQL Server deployment to SQL Server 2017.
24-7 SCCM 2016 Mobile Application Management Integration Support
Top Online Support Services SCCM 2016 Intune Integration
Configuration Manager 2016 automates application and device provisioning across multiple sites, streamlines security and compliance settings management, keeps track of network resources, protects against corporate data leakage, provides network health reporting, enables secure end-user self service, and delivers a single control mechanism for administering mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can assist businesses of any size with any facet of designing, implementing, using and repairing a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid environments.
Windows 2008 R2 Consultant Services
After Hours Windows Server 2008 DirectAccess Integration Services
Microsoft Windows Server 2008 R2 features high levels of performance, protection, fault tolerance, expandability, and flexibility that improve productivity of local, remote, and mobile users. Progent's Microsoft-certified experts can deliver affordable remote consulting, technical support, and training services to help your company to design, implement, and manage Microsoft Windows Server 2008 R2 to add substantial strategic value to your network.
NinjaOne Server RMM Support and Integration
NinjaOne and Progent NOC Server Management Computer Consulting
A cornerstone of Progent's NOC is its effective integration of NinjaOne RMM, a cutting-edge remote monitoring and management platform which enables automated alerting and rapid incident response.
Microsoft Exchange Server 2016 Upgrade Remote Support Services
Exchange 2016 Migration Planning Network Engineer
Progent can help your business in all facets of your migration to Exchange Server 2016 including planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining storage requirements for your virtual machines, databases and log files; configuring hardware load balancing for high-availability client access services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
MFA and Single Sign-on IT Consulting
ProSight Duo MFA Remote Technical Support
Progent's Duo service plans incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Windows Server 2019 and SCOM Network Consultant
Windows Server 2019 integration Remote Technical Support
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers major enhancements in capacity, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Top Windows Server 2022 upgrade Consultant
Windows Server 2022 Storage Spaces Direct Remote Troubleshooting
Progent's Microsoft-certified Windows Server 2022 experts can help your organization to design and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Fault Tolerant Interoffice Connectivity Remote Technical Support
Specialists Redundant Network
Progent's high availability interoffice connectivity and fault tolerant network connection consultants can help small businesses achieve zero-downtime Interoffice connectivity through redundant system architectures featuring automatic failover. Progent's CCIE engineers can plan and implement ultra-reliable Inter-office connections based on zero-downtime EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over offers affordable non-stop interoffice networking.
Short Term IT Staff Augmentation Services Specialist
Temporary Help Desk Call Center Staffing Outsourcing
Progent's short-term IT staffing services enable you to meet sudden increases in demand for network support personnel without dealing with the costs and hassle associated with identifying and hiring experienced technical workers and without adding to your permanent workforce.
ProSight Remote Network Infrastructure Management Troubleshooting
ProSight Remote Network Infrastructure Monitoring Information Technology Consulting
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to diagram, track, reconfigure and debug their connectivity hardware such as switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when problems are detected. By automating complex management and troubleshooting processes, WAN Watch can knock hours off common tasks like network mapping, expanding your network, locating appliances that need critical updates, or isolating performance bottlenecks.
ASA 5520 Firewall Engineer
Cisco GTP/GPRS Professional
Progent's CCIE-certified networking consultants can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
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