Progentís Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft financial platform and business management solution based, like all Microsoft accounting tools, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft financial software in the Dynamics GP/Great Plains line, offers a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Microsoft Dynamics GP is easy to deploy and configure, and with its segmented design you can license only the functions you currently require, with the option to expand users and enlarge capabilities when necessary. Progentís Dynamics GP Software consulting experts can show you how to deploy, configure and manage Microsoft Dynamics GP 2010 as well as earlier editions of Dynamics GP/Great Plains.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and onsite consulting expertise, application development, and debugging services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you plan and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud-based infrastructure into a seamless intranet solution.
Progent can supply small companies with an IT management professional who can function as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you integrate appropriate technology to enhance business operations so they align better with your business objectives. Your company can develop and install a well thought out information technology plan without absorbing the expense of a full-time senior IT executive.
System Center 2016 provides major enhancements in the management of hybrid cloud networks through advanced support for Windows Server 2016, Windows 10 clients; unified management of mixed-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and configure a new implementation of System Center 2016, expand or tune an existing one, upgrade efficiently from a prior version of System Center, or debug your System Center environment.
Progent can provide a wide array of economical online and on-premises support services to assist your business to configure, manage, and debug workstations and handhelds powered by Microsoft Windows, macOS/OS X, iOS, Android, or Linux.
Progent can assist your organization to plan an upgrade to Teams from Skype for Business Online or Lync Server and install, manage, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Progent's Microsoft-certified experts have 20 years of background providing e-mail and integrated email/telephony solutions for companies. Progent offers affordable Microsoft Exchange Server support services to strengthen email security and virus defense, achieve fault tolerant email, and implement remote and mobile email connectivity. Progentís Microsoft Exchange help and support services can assist you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Exchange product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's network engineers can assist your company to streamline desktop change and update management by providing expertise with administration platforms like Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
Remote continuous monitoring, proactive alerts, and periodic analytical reporting are crucial to maintaining the health of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management solutions have progressed so far that companies of any size can afford a level of network stability that was once limited to enterprises. Progent can provide a variety RMM solutions delivered as low-cost services designed to help your company to detect and resolve a an array of network issues before they can disrupt productivity.
Progent's wireless VoIP phone configuration and troubleshooting experts offer remote and on-premises assistance to help your organization build and maintain a Cisco wireless IP phone deployment by delivering services that range from debugging the set up of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.
The Progent Test and Training Lab at the QTS Colocation Center is available for testing line-of-business applications, developing cost-effective migration methodologies, assessing and tuning performance, planning or validating disaster recovery solutions, resolving compatibility problems, and building training environments for new products and technologies. For Progent clients who lack sufficient in-house resources to configure effective pilot environments, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital network initiatives on schedule.
ProSight Data Protection Services provide small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates your backup activities and enables rapid restoration of vital files, applications and VMs that have become lost or corrupted due to hardware failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can provide advanced expertise to set up ProSight DPS to be compliant with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical information.
When conducting consulting projects for corporate clients, Progent uses a phased methodology based on defined milestones so as to meet budgetary, timing and technical targets while minimizing business disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures based on the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design adjustments, and professional deployment. All phases are documented to make available a detailed description of IT services delivered and to assist in ongoing network maintenance.
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting to assist organizations of any size to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help your company to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
Progent's CISM-certified security consultants can show you how to secure your Mac environment through professional support offerings such as performing security audits, recovery from virus and denial of service penetrations, configuring firewalls, integrating safe off-site and mobile connectivity, deploying automated software for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy adapted for the particular objectives of your corporate network.
Progent's Linux support services provide small companies and software developers support for administering and supporting Linux computers that coexist with Microsoft-powered technology. Progent can give your organization contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of experience provides you with a convenient single consulting firm to show you how to build and maintain a secure and reliable mixed-platform network and communications solution that allows Linux and Microsoft interoperability by integrating Windows with leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent can assist your company to plan and execute an efficient transition from a UNIX-based information system to a network powered by Microsoft Windows and suited for running Microsoft's powerful office productivity software, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can help you preserve your data and reduce business discontinuity by developing an efficient transition plan that preserves your current assets in UNIX software and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of current environment, migration planning and validation, Microsoft Exchange migration services, information and application software porting, and processor and mass storage transition and consolidation.
Progent's expertise delivering Microsoft .NET services and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms make it possible to create custom mission-critical programs and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can show you how to create reports that let you analyze your business more thoroughly, transforming raw information into valuable insights into your company and customers.
By using virtual server technology, businesses are able to operate many virtual servers on one physical server. Virtualization technology allows companies to gain all the benefits of server isolation, while avoiding the costs that goes with purchasing additional server equipment. Virtualization is also the critical technology behind private clouds, which offer major benefits including lowering the costs of hardware, datacenter facilities, and administration while improving data protection, system reliability, and recoverability. Other useful server management options are server monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's professional server management specialists can help you with all aspects of server virtualization and administration to enable your business to contain costs and save time.
Progent offers affordable remote consulting to help you to plan, deploy, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for quick tasks to help you get past specific technical roadblocks or long-term engagements to help you finish large-scale initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you build or support a resilient, protected and scalable network infrastructure that aligns with your mode of computing. Progent also offers online and on-premises training to help manage and use your iPhones and iPads in a secure, team-oriented environment that optimizes the business value of your IT system.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and protect data about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can eliminate up to half of the time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it.
Progent's Microsoft-certified consulting experts have over a decade of background planning, implementing, enhancing and troubleshooting System Center Operations Manager solutions and can provide organizations of all sizes advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on best practices for monitoring network fabric as well as Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to help you to remediate serious issues detected by SCOM 2012.
Systems Management Server offers extra capability for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs reduce the net operational expense of managing and configuring software products by making it simpler to copy system images, control mobile devices, and run management utilities. In addition to alerting you about techniques to cut management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and implement IT tasks that cover processes that Feature Packs are intended to streamline. Progent's migration and upgrade services can minimize spending and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can show you how to define efficient processes and policies to manage PDAs and smart portable communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security strategy that incorporates standards, procedures and IT products to keep your IT network safe.
Exchange Server 2013 includes major improvements to the capabilities of Exchange 2010 and introduces important innovations plus a redesigned architecture. These enhancements favorably impact vital IT areas including manageability, high availability (HA), security and compliance, operational costs, collaboration, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the potential advantages of upgrading to Microsoft Exchange 2013, create a cost-effective test and rollout plan, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing online support and management for Microsoft Exchange 2013.
Progent offers high availability load balancing support covering system load balancing, load balanced program, network infrastructure routing, and content dispatching products including F5 Networks 3DNS. non-stop load balancing technologies for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP.
Microsoft Communications Server provides Instant Messaging and presence as part of a scalable, enterprise-grade package offering advanced security, transparent integration with other Microsoft software, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers lower costs and elevated business efficiencies, increased worker productivity, and stronger IP protection. Microsoft Office Communications Server has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants offer online and on-premises configuration support and mediation services for your Office Communications Server 2007 environment and can assist you to assess the advantages of migrating to Skype for Business. Progent can also help you to plan and implement a smooth upgrade that will add significant strategic value to your IT system
Progent can provide the affordable support of online Internet connectivity experts to assist your company to assess or enhance your Internet services so your Internet connectivity solution meets your business requirements. Services available from Progent's engineers include evaluation of your current bandwidth use, vendor and plan analysis and selection, network provisioning, and overseeing a seamless move to a different carrier and/or service arrangement. Network provisioning can include enhancing current routers and deploying additional ones, setting up firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.
Progent's Cisco Meraki Wi-Fi access point consultants provide remote and on-premises support services to help organizations of any size to plan, install, maintain, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to set up and manage Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology such as Catalyst and Nexus switches, routers and firewalls to create a cohesive network infrastructure that provides the same access, performance, security compliance, manageability and availability for wired and Wi-Fi users irrespective of their mobility or computing device.
Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and public switched telephone network calling. Microsoft Lync 2010 can extend the capability of Exchange, SharePoint and Office desktop or cloud-based Office 365 and simplify management via integration with Active Directory. Lync can also cut capital and operational costs by doing away with VoIP equipment and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's certified unified communications consultants offer remote and onsite support services to help you to maintain and troubleshoot your current Lync 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's new version of the product family. Progent can also help your organization to plan and execute a smooth Skype for Business migration.
Progent's ProSight family of managed services are intended to provide businesses who have small in-house network administration and support staffs with low-cost access to world-class management platforms and technical expertise. Benefits of the ProSight line of managed IT services include predictable network maintenance expenses, automation of common administrative processes, continual absorption of the latest information technology, smooth transition from legacy technology to up-to-date solutions, improved fit between information technology with business goals, access to veteran network experts, and freeing up management to focus on business instead of ever-changing network technology.
Progent's certified IT consultants offer Windows Server 2016 integration consulting to assist businesses of all sizes to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can assist you to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Progentís Technical Response Center (TRC) offers affordable nationwide after-hours online help for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts provide extended hours phone support and remote secure network access to isolate and resolve technical problems rapidly and affordably.
Microsoft System Center 2016 Operations Manager helps to promote consistent performance and maximum uptime for critical applications by providing unified, mixed-platform monitoring of IT resources deployed throughout on-premises datacenters and private and public clouds. Progent's consulting group can provide world-class online and onsite expertise to help organizations of any size to plan, implement, optimize, enhance and troubleshoot SCOM 2016 solutions. Progent can help your company to migrate to SCOM 2016 from earlier versions of Operations Manager or from different IT infrastructure monitoring products, or integrate multiple monitoring systems into a unified infrastructure management solution. Progent can also show you how to extend your Operations Manager 2016 scope to include resources based in public clouds such as Microsoft Azure and Amazon AWS.
Progent's Cisco CCIE wireless infrastructure consultants offer remote or onsite integration and debugging support to assist your organization to design, configure, update, optimize, administer and debug Aironet wireless access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create an enterprise-wide connectivity solution that is easy to manage and scale. Progent also can provide affordable wireless site surveys to help you to determine the most efficient selection, placement and setup of Aironet Wi-Fi access points to work with your unique office layout, building structure, and anticipated network traffic.
Progentís staff of Microsoft and Cisco Certified experts average longer than a decade of hands-on industry background, at the front lines of IT support, performing a broad variety of IT projects for a large array of businesses. Every Progent consultant shares a refined collection of individual best practices that are combined into shared leading practices standards that Progent teaches its consulting personnel. This guarantees that you get not only world-class IT help, but also a support engineer with field-tested approaches for using computer knowledge to repair actual network problems rapidly.
Progent can assist you in any phase of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 for hosting Exchange; planning high availability system topology for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Hyper-V; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
Progent can provide a variety of economical remote and onsite support services to assist your business to install, administer, and troubleshoot workstations and handhelds based on Microsoft Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet resources while supporting increased efficiency by making these resources available to authorized remote users. ISA Server can protect business applications, services, and data throughout all network layers with application-layer filtering and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server experts can show you how to design, deploy, set up, and support ISA Server on your network so your company benefits from a smart and economical combination of security, productivity, and speed.
Progent can provide one-on-one training customized for people who wish to broaden their knowledge of the Apple macOS and OS X operating system, Apple Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar training for macOS and Mac OS X applications.
Progent offers businesses of any size world-class network remote or in-person consulting services for information systems powered by Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consulting experts also offer security expertise for companies ranging from the small office to the worldwide enterprise.
Les Kent has a 35-year history of successful network integration, business management, marketing, and operations. He has shown a talent for creating elegant IT solutions during his time as as a system architect, software developer, project manager, deployment consultant, and problem solver for small businesses, start-ups, and major enterprises.
DoubleTake/Carbonite Software publishes a selection of products intended to provide small and midsize companies a range of cost-effective alternatives for backing up and restoring vital workloads including Exchange, Microsoft SQL, RIM Blackberry, and Microsoft SharePoint. Progentís disaster recovery planning consultants have extensive backgrounds integrating DoubleTake/Carbonite technology into small company information networks to create an advanced level of fault tolerance and disaster recovery capability at a budget-friendly cost.
Progent offers fast and affordable remote access to an authorized Oracle DBA consultant or an Oracle application programmer. Progent offers advanced DBA services for all versions of Oracle including 10g and 11g and can also help design, build, enhance, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also offers support for Data Guard and Streams replication tools and Oracle Database Resource Manage.
Progent's ProSight portfolio of managed services are geared to offer organizations who maintain minimal internal IT support teams with affordable access to world-class management platforms and consulting expertise. Benefits of the ProSight line of managed IT services include fixed IT management costs, smart automation of common administrative tasks, ongoing absorption of new information technology, smooth transition from legacy technology to modern solutions, improved fit between information technology with business objectives, access to seasoned network consultants, and freeing up management to concentrate on business issues rather than ever-changing information technology.
For large organizations, Progent can leverage internal IT staffs by providing extensive background in deploying critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the nationwide or worldwide businesses with branches, Progent can act as a transparent nearby supplement of corporate IT management. Progentís enterprise support services include company-wide security, online branch office support, network design, Sarbanes Oxley compliance, project management, and top-level service for multiple location network environments powered by Enterprise Windows. Progent can provide on-site engineers and specialists to help with a campus relocation or office move, or a system architect to help with building or using an Internet Data Center or co-location site.
Before Progentís Microsoft Operations Manager solution, system issues were approached reactively, once workers complained about them. With the help of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent is now able to anticipate system issues before they becomes serious enough to impact network availability. Thanks to MOM, Progent can resolve potential problems before customers know that the problems exist. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small company networks enterprise-class service continuity, security and performance.
Cisco Cisco Unified Communications Manager (CUCM), previously named CallManager, acts as the center of Cisco's collaboration portfolio. CUCM and Unified Communications Manager Express (CME) provide a modern IP-PBX by integrating closely with apps that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's Cisco-certified consultants can deliver effective and budget-friendly remote and on-premises support to help businesses of any size to build and administer CUCM deployments by providing Unified Communications Manager integration and troubleshooting services that add maximum business value. Progent's consultants can help with any facet of Unified CM setup and troubleshooting in areas such as integrating Cisco VoIP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying ISR routers with CUBE VoIP networking support, designing UCS server failover systems for survivability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
Progent can supply small businesses with an information management professional who can act as a part-time CIO. This part-time CIO can offer long-term direction to help you integrate sensible IT products to enhance business operations so they align more closely with your corporate objectives. Your business can create and install a well thought out IT plan without absorbing the expense of a full-time senior IT executive.
For companies with a mix of Mac and Windows computers, there exist two basic solutions for running Windows-dependent applications on macOS or OS X: remote access to an actual Windows computer or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to attach an Apple Mac to a networked Microsoft Windows-based PC to run Microsoft Windows software and access system resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on a Mac computer so you can use Windows applications directly. Progent's macOS and Mac OS X technology support experts can help your company to maintain these products for using Microsoft Windows applications on your Macs and can in addition assist your company to assess and install third-party solutions for Microsoft Windows platform emulation.