Progent's ProSight family of managed services are intended to offer organizations who have minimal in-house network support teams with low-cost access to world-class management platforms and technical expertise. Benefits of the ProSight catalog of managed IT services include fixed network maintenance expenses, smart automation of common management tasks, continual absorption of the latest information technology, graceful transition from legacy systems to current solutions, improved fit between computer technology with business goals, access to veteran IT consultants, and freeing up management to concentrate on business issues instead of ever-changing computer technology.
The Contact Center support delivery structure used by Progent's Technical Response Center gives small and midsize businesses an affordable option to dependence on freelance service individuals by offering broad expertise shared by numerous support groups, optional round-the-clock availability of urgent assistance, fast escalation to appropriate engineers for solving the most intractable issues, service consistency and dependability, quick follow through overseen by veteran support managers, a variety of convenient mechanisms for requesting support tasks, plus a high level of process transparency enabled by trouble ticket tracking and accessible via a web portal.
Progent's Microsoft-certified consultants can provide affordable online and onsite help to carry out your upgrade to Microsoft Exchange Server 2010, generate comprehensive documentation of your upgraded messaging environment, train your network support staff and end users to get them up to speed quickly on Exchange Server 2010, and offer continuing management consulting and engineering help. Progent's consultants can also assist you to upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer centralized management of advanced security capabilities like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to plan and execute an efficient upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's security services to build and centrally manage network ecosystems that span local offices, data centers, private clouds and public clouds.
Progent's Microsoft-certified consultants offer technical support and IT consulting expertise for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's upgrade, integration, management, and troubleshooting expertise for Exchange Server include system design, deployment, documentation, onsite and remote troubleshooting, Help Desk Call Center support, expert security evaluation, and full-service IT outsourcing.
Windows Server 2012 R2 Essentials is an affordable, entry-level OS that allows small businesses to make the move from the traditional stand-alone in-house datacenter to the new hybrid computing model that includes local and virtualized cloud-hosted resources. Progent's Microsoft-certified consultants offer budget-friendly online consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can help you to assess the potential business advantages of migrating to WS 2012 R2 and implementing a hybrid on-premises/cloud-based model for your network environment. Progent can provide full-service project management support so you can design and execute an efficient move to Microsoft Windows Server Essentials, Microsoft 365, and other Microsoft Online applications and services. Progent also offers as-needed consulting, troubleshooting, and training.
Progent's Duo services incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
Progent offers nationwide remote technical support and consulting services for businesses that run Apple macOS and OS X networks or whose IT systems feature a combination of Apple Mac and Microsoft Windows technology. Progent's experts can provide Apple macOS and OS X users a range of IT services including desktop support, upgrading to the current version of macOS from other earlier versions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone and iPad integration and management, or moving to iCloud services. Online IT help offers maximum leverage for your information technology budget by extending client productivity and limiting the hours billed for network repair services. Sophisticated remote access technology and experienced technicians and engineers allow Progent to solve the majority of network problems without wasting time and expense by going to your location. In the vast majority of situations your network problems can be remediated over the phone or via a mix of phone support and online network analysis. Progent can make available Cisco CCIE network experts and CISM premier security specialists to help with the most difficult system problems.
Progent's network professionals can assist you to analyze the possible benefits of Hyper-V-powered server virtualization for your company, conduct test implementations to verify Hyper-V's compatibility with your line-of-business applications, assess your network infrastructure for optimal performance with virtualization solutions, help you in upgrading to Windows Server 2008 and configuring Windows Hyper-V, train your network management personnel to monitor and administer Hyper-V, provide world-class consulting support for enhancing the protection of your virtual servers, design and validate business continuity procedures that maximize system uptime, and deliver continuing consulting and maintenance including affordable online troubleshooting and comprehensive Help Desk outsourcing.
Progent can provide the cost-effective services of remote Internet connectivity consultants to assist your company to evaluate or enhance your ISP services so your Internet connectivity solution aligns with your business needs. Services available from Progent's engineers include assessment of your existing bandwidth utilization, vendor and plan comparison and selection, network provisioning, and overseeing a seamless switchover to a new carrier and/or service arrangement. Provisioning can include enhancing current routers and configuring new ones, implementing firewalls, and upgrading dependable BGP architectures.
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing corporate security solutions for information systems with many locations, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business design and deploy an installation of Microsoft ISA Server 2004 that supports your IT security requirements without limiting your network.
Even if your company has a minimal computer services staff and a limited technology budget, your information system can still have the same high reliability and performance that once required a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-premier IT professionals, the latest network management software for proactive monitoring and threshold alarms, and economical service packages such as a help desk call center to keep your vital business applications and servers operating.
Progent can assist you with every aspect of Azure cloud integration including needs analysis, readiness evaluation, solution architecture, pre-production testing, implementation, centralized administration, performance tuning, license management, disaster recovery strategies, security planning, and compliance assessment. Progent can assist your IT staff to set up and debug firewalls and VPN connections so your clients can securely access to Azure-based services, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help you to create a hybrid cloud environment that seamlessly combines physical datacenters with Azure resources.
Cisco's Catalyst line of Wi-Fi controllers simplify the management of wireless LANs by unifying the configuration and management of Wi-Fi APs, tuning Wi-Fi throughput by limiting the impact of radio frequency congestion, improving Wi-Fi availability with fast auto-failover, and hardening security by detecting cyber threats and analyzing traffic content according to user type and location. Progent can help your business to deploy Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's latest wireless controller technology.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can broaden their reach, lower their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and expedite your ROI.
With virtual servers, companies are able to operate many virtual machines on a single physical server. Virtual server technology allows businesses to gain all the advantages of server segmentation, while avoiding the expense associated with purchasing extra server hardware. Virtual servers are the enabling technology for building private clouds, which provide important advantages including reducing the costs of hardware, facilities, and management while improving data protection, network reliability, and disaster recovery. Other important server management options include network monitoring software, Microsoft WSUS, and remote server management cards. Progent's professional server management consultants can assist you in all aspects of server virtualization and management to allow your business to contain costs and save time.
Progent's certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout plans, optimize your network for local, multi-location, cloud-based, and partial-cloud environments, educate your IT support, team, develop an enterprise-wide security strategy, streamline IT administration, assist with application development, and build and validate a DR/BC plan.
Progent's Microsoft and Cisco certified computer consultants offer advanced support for a broad range of products and technologies and can deliver that assistance online nationwide or in person in major cities throughout the country and anywhere in . Progent offers remote help for networks based on Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that incorporate a mix of Windows and UNIX-based technology. Progent also offers the expertise of Cisco CCIE network engineers for complex network issues, plus the support of CISM-qualified security consultants to assist with high-level security planning and troubleshooting. Progent has delivered remote troubleshooting to businesses in every state in the United States.
Progent’s non-stop interoffice connectivity and 24x7 network infrastructure professionals can help small businesses create non-stop Interoffice connectivity via fully redundant system architectures with transparent failover. Progent’s CCIE engineers can plan and deploy ultra-reliable Inter-office networks supported by non-stop EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide affordable non-stop interoffice connectivity.
Progent's expert consultants can show you how to define and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes network disruption, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-site migrations, Progent has the background to complete your project quickly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and design services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server that are in keeping with your business needs.
Progent's Wi-Fi site survey services assist you to plan, deploy and debug a Wi-Fi LAN optimized for your facilities, offering you a WLAN that has the coverage, performance, capacity, QoS, data protection, and hand-off ability your business requires. Wi-Fi survey services from Progent include online predictive analysis for designing a Wi-Fi network and on-premises site survey services for confirming, tuning, and debugging an operational Wi-Fi network.
Cisco's security and offsite connection technology for small companies represent a comprehensive range of manageable security products to help protect your local and remote network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection devices and VPN appliances. Progent's professional consulting staff includes field-proven engineers with Cisco's CCIE and CCNP certifications who are able to help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that fit best with your business goals.
Microsoft allows you to create transparent hybrid networks that combine Microsoft 365 and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you through challenging technical issues and also can provide extensive project management outsourcing to ensure your hybrid Exchange initiative is successfully completed on schedule and on budget.
Even if your company has a minimal computer support group and a limited IT budget, your information network can still have the same high availability and responsiveness that once required a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified network professionals, the most recent system management products for proactive monitoring and threshold alarms, and economical service packages such as a help desk call center to keep your vital network applications and hardware up and running.
The QTS (formerly Herakles) Internet Data Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If you are currently utilizing the QTS data center as a colocation site or if your company is planning on moving your main or offsite backup system to Herakles/QTS, Progent can provide a range of affordable services including colocation migration, system deployment and upgrades, infrastructure optimization, comprehensive project management, virtualization expertise, offsite monitoring, centralized network administration, application programming, disaster recovery planning, data security assessment, and the use of the Progent Test Lab.
Microsoft Dynamics GP software offers analytics and reporting features that let you track all business processes, sales and spending, and sales trends with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can help you create reports that allow you to understand your business more thoroughly, turning raw data into useful management information. Progent can enhance your reporting and analytics by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to offer custom business software development and eCommerce applications that integrate transparently with Microsoft Dynamics GP/Great Plains.
important features of Microsoft Dynamics GP/Great Plains software include a modular structure that allows you to buy just the functionality you require, a standards-based architecture based on Microsoft technologies to protect your investment and offer a highly integrated environment, advanced reporting capabilities that permit you to monitor all operations, revenues and expenses and sales patterns, integration with Microsoft Office to speed access to corporate data, the ability to process data from almost any database or desktop software into Microsoft Dynamics GP/Great Plains, and an open design that makes it easy to develop specialized applications. Progent can help you configure and support a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP/Great Plains support professionals to show you how to convert the advanced features of Microsoft Dynamics GP/Great Plains accounting into a productive business management solution.
Microsoft Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network calling. Lync Server 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify administration via integration with Active Directory. Lync can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications consultants offer remote and on-premises support to help you to maintain and repair your current Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help you to design and carry out a smooth Skype for Business migration.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
For small and midsize companies, network security and information assurance and compliance is too complicated to stay ahead of but too risky to ignore. The world's biggest institutions have been breached, and the leading cloud service providers have on occasion been knocked out. It seems like there's no place to run. Progent makes it economical for smaller companies to carry out critical IT security projects effectively by offering the benefit of billed time to the closest minute with no minimum billing for remote help. This means you have access to a seasoned computer expert to provide just the knowledge you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist you with any aspect of network security including security audits, malware screening and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and designing a complete security strategy.
Microsoft allows you to create seamless hybrid networks that integrate Microsoft 365 and local Exchange deployments. This allows you to have specific mailboxes hosted at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can assist you with any facet of designing, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Exchange initiative is completed on time and on budget.
Progent's UNIX family support services offer small companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you a convenient single consulting firm to show you how to create and maintain a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE, Debian GNU/Linux and Slackware.
Exchange Computer Consulting Company Illinois - Chicago, IL, Aurora, IL, Rockford, IL, Springfield, IL, USA Exchange On-site Support
Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the capability of your existing Windows 2000 Servers and can streamline system management, offer technical support and troubleshooting, and enhance security. Progent can also help you create, justify, and execute a strategy to migrate from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in setting up test programs to reduce the obstacles associated with moving to Windows Server 2003 by identifying potential hardware and software compatibility issues.
Progent's ProSight Virtual Hosting offers proven virtual server technology, a world-class data center facility, and the support services of Progent's Microsoft-certified engineering group to provide small and midsize companies with a complete information technology outsourcing solution that improves network dependability and protection, reduces management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize business can have all of its software platforms and critical application servers hosted in a secure and reliable facility on a fast, high-availability virtual server configured and maintained by Progent's network service experts.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their reach, lower their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and speed up your return on investment.
Progent's UNIX family consulting services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with a convenient one-stop source to help you create and maintain a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent is one of the most qualified information technology consulting firms for integrating e-mail solutions based on Exchange 2000. Progent is skilled in helping small and mid-size businesses derive all the benefits of Microsoft Exchange 2000 under typical scenarios such as updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server administration.
Progent provides customized online instruction for an array of desktop apps and environments such as Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote instruction offers the benefits of conventional in-person instruction, such as instant communication between students and teachers, but eliminates the costs of travel and the challenge of trying to synchronize the availability of many students. Available to single students or groups of all sizes, Progent's live online training permits the trainer to conduct the seminar from an online facility while the students can be spread throughout an office or across the country. Live online education deploys proven learning mechanisms like virtual white boards, electronic hand-raising, and collaborative applications. Classes can be brief and personalized to specific topics or extended in time and broader in coverage.
Microsoft Communications Server delivers IM and Real Presence as part of an extensible, enterprise-grade solution featuring advanced protection, transparent integration with other Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from cost savings and elevated business efficiencies, enhanced individual productivity, and stronger intellectual property protection with this easy-to-administer, highly available solution. Successful deployments of Microsoft Office Communications Server call for careful planning and consideration before roll out. Progent's Microsoft-authorized consultants can deliver the skill needed to realize all the advantages of Office Communications Server throughout your entire organization.
Progent’s Shared Help Desk service makes it possible for your business to share the load for Help Desk services transparently between your IT team and Progent's roster of veteran technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation platform for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.
Progent's ProSight portfolio of managed services are intended to offer organizations who maintain small internal IT support staffs with low-cost access to enterprise-class management tools and technical expertise. Benefits of Progent's ProSight line of managed IT services include fixed network management expenses, automation of common administrative tasks, ongoing absorption of the latest technology, graceful migration from older technology to current solutions, close alignment of information technology with strategic goals, access to veteran network experts, and allowing management to focus on business issues instead of ever-changing information technology.
Progent can supply small companies with an information management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you integrate appropriate IT products to enhance business processes so they match more closely with your business goals. Your business can create and implement a well thought out IT plan without incurring the expense of a full-time Chief Information Officer.
Progent's Test and Training Lab located at the QTS Data Center is available for testing mission-critical applications, creating cost-effective system upgrade procedures, assessing and tuning performance, planning or verifying disaster recovery solutions, resolving compatibility problems, and establishing training environments for new technologies. For Progent clients who lack sufficient internal resources to assemble effective test environments, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical network projects on schedule.
Progent's expert support team can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes network downtime, simplifies ongoing support requirements, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-location migrations, Progent offers the background to finish your move rapidly and economically. Progent's Exchange 2007 support, troubleshooting, and consulting services include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange 2007 Server.
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Exchange Server 2007 upgrade strategy that minimizes network disruption, reduces long-term service requirements, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and design offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Exchange Server 2007.
Progent's support experts in Mac and Windows technology can help you combine Apple Macintosh and Windows computers into cohesive networks with full sharing and collaboration support. Enabling efficient co-existence among a mix of servers and desktops powered by Mac OS and Microsoft Windows calls for extensive knowledge of and background with Apple Macintosh and Windows products. Progent's experience in Microsoft and Macintosh consulting makes it possible to offer world class assistance to businesses that depend on these technologies to keep their strategic edge. Progent can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
The QTS (formerly Herakles) Internet Data Center is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your company is now utilizing the QTS Sacramento data center as a colocation facility or if your company is considering migrating your main or disaster recovery equipment to Herakles/QTS, Progent offers a variety of cost-effective services including colocation migration, system deployment and updates, network optimization, comprehensive project management, virtualization configuration, remote monitoring, streamlined system management, application programming, disaster recovery planning, security assessment, and the use of the Progent Test Lab.
Fortinet FortiGate next-generation firewalls are leaders in delivering best-in-class performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can help you to deploy your Fortinet FortiGate firewalls to safeguard your IT assets at the enterprise edge, within the data center core, at branch locations, and in the cloud.
Progent is an Altaro partner and can design and manage an implementation of Altaro Office 365 Backup to preserve your M365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, plus Teams Chats.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of rigorous testing and extensive work with information security architecture. ISSAP security experts possess in-depth understanding of access management mechanisms and methodologies, phone system and network protection, cryptography, requirements analysis, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-premier security specialists can assist your company with all aspects of architecture security.
Progent can provide affordable remote consulting to help companies of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, readiness evaluation, architectural design and review, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security strategies.
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of vital files, applications and VMs that have become unavailable or damaged due to component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can provide advanced support to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical data.
Progent’s team of Microsoft and Cisco Premier experts average more than a decade of hands-on industry background, at the front lines of IT service, executing a wide range of IT projects for a large array of businesses. Each Progent support professional shares a proven set of individual best practices which are combined into company-wide best practices training that Progent teaches its consulting personnel. This guarantees that you get not just expert IT skills, but also a consultant with field-tested approaches for applying technical knowledge to solve real-world IT problems rapidly.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent can assist you to design and implement an efficient transition from a UNIX-based information system to a network based on MS Windows and capable of supporting Microsoft's popular office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can assist you to guard your information and reduce business discontinuity by developing an effective transition strategy that protects your existing assets in UNIX application and infrastructure. UNIX-to-Windows migration consulting expertise available from Progent include evaluation of current environment, transition strategy and testing, Microsoft Exchange migration support, data and application software transition, and processor and media migration and consolidation.
Progent's Check Point consultants can help you select and deploy Check Point Firewall software and appliances powered by Check Point Software's security platform to provide an affordable and effective security solution for your business network. Progent can also help you integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point Power-1 appliances with security products from other vendors and offer a central source for on-going network support, administration, training, and design services.
Progent's Microsoft-certified Windows 2000 Server experts can provide computer support and IT consulting services for the complete family of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows 2000 Server integration, optimization, and support services include system planning, deployment, documentation, local and remote support, Help Desk outsourcing, expert security analysis, turn-key outsourcing, and economical co-sourcing.
SQL Server 2014 includes major improvements in key areas including speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works seamlessly with all types of applications including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and on-premises consulting services that include planning, deployment, management, remediation, and software development expertise to enable organizations of any size to realize maximum business value from their SQL Server 2014 deployment.
Progent provides national online phone support and consulting services for companies who operate Solaris environments or whose information systems include a mix of Solaris and Microsoft products. Remote IT help provides optimum return for your information technology budget by extending user efficiency and shortening the time charged for computer repair services. Sophisticated remote access tools and experienced technicians and consultants allow Progent to solve most IT problems without wasting time and expense by going to your site. In most of situations your IT problems can be dealt with by telephone or through a combination of telephone help and online connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISM certified security specialists to help with the most challenging network issues.
Progent's certified database developers offer businesses of any size remote DBA and programming services for leading RDBMS products including MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Services available from Progent include software installation and integration, application architecture and coding, management services, synchronization strategies, capacity planning, tuning, data migration, security and compliance, backup and recovery options, problem solving, and webinar training.
Progent's Microsoft consultants offer advanced support in implementing, operating and debugging any edition of Microsoft Project, Microsoft Project Server, and Project Online and can provide a broad range of cost-effective online consulting services based on proven best practices to assist businesses of any size to get all the advantages of this leading project management solution. Services offered by Progent include system planning, installation and migration, strategies for secure collaboration among onsite and offsite users, network infrastructure optimization, and customized webinar training classes.
Progent's Microsoft-certified engineers offer in-depth expertise in deploying, operating and debugging all versions of Microsoft Project Server and can provide a wide range of cost-effective remote support services following industry best practices to help organizations of any size to receive all the advantages of this leading platform. Consulting support offered by Progent include system planning, installation and upgrades, strategies for safe file and status sharing among local and offsite users, network infrastructure optimization, and customized webinar training classes.
By using virtual servers, companies can operate multiple virtual machines on one physical server. Virtual server technology enables IT organizations to enjoy all the advantages of server segmentation, while avoiding the expense that goes with purchasing additional server hardware. Virtualization is also the critical technology behind private clouds, which offer important advantages including lowering the costs of capital equipment, datacenter facilities, and management while enhancing information security, network availability, and recoverability. Other important server management technologies are network monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's certified server management specialists can help you with all aspects of server virtualization and management to allow your business to cut expenses and conserve time.
DoubleTake/Carbonite Software publishes a selection of tools intended to provide small companies a variety of cost-effective alternatives for replicating and restoring vital workloads such as Microsoft Exchange, SQL, Blackberry, and SharePoint. Progent’s business continuity planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite technology into small company IT networks to achieve an advanced state of fault tolerance and business continuity readiness at an affordable price.
Progent offers nationwide online help and consulting services for businesses who operate macOS and OS X environments or whose IT systems include a combination of Apple Mac and Microsoft Windows technology. Progent's consultants offer macOS and OS X clients a range of IT services such as desktop support, upgrading to the most recent edition of macOS from other earlier editions of macOS or OS X, plus expertise with Mac applications. Progent can also assist your business with iPhone and Apple iPad support, or moving to iCloud services. Remote technical support offers optimum return for your IT dollar by preserving user productivity and limiting the time billed for network repair services. Sophisticated online support technology and experienced service specialists and engineers allow Progent to solve the majority of IT issues without squandering time and money by going to your location. In most of cases your IT issues can be remediated over the phone or through a combination of phone help and remote access. Progent can offer the services of Cisco CCIE network engineers and CISSP certified security professionals to help you with the toughest system issues.
System Center Configuration Manager 2016 automates software deployment at scale, centralizes compliance settings control, keeps track of network resources, guards against corporate data leakage, performs network health reporting, allows safe self service, and delivers a common control mechanism for administering mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can help your organization with any facet of planning, installing, using and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid networks.
For assistance writing, enhancing, or troubleshooting business aplications for Windows, Linux, or the Web, Progent’s expert team of programmers, relational database designers, and software project managers can ensure you get the job done on schedule and within budget. Progent's experienced application developers can provide cost-effective and expert online help for jobs as small as creating Vidual Basic scripts for Office Excel or as large as rolling out line-of-business RDBMS applications built on Microsoft SQL Server or Oracle.
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for testing line-of-business applications, creating efficient migration methodologies, evaluating and tuning performance, designing or validating business continuity solutions, mitigating compatibility issues, and building training systems for the latest products and technologies. For Progent clients without sufficient internal resources to assemble proper test systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping vital IT initiatives on schedule.
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network monitoring and management tools and is designed to provide a centralized solution for deploying and managing virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can help organizations of any size with any aspect of building, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to migrate smoothly from legacy versions of VMM, develop processes for building and deploying virtual machines and hosts, implement fault-tolerant scale-out clusters, connect your datacenter infrastructure with public cloud services, configure virtual switches, write and debug PowerShell scripts, and help you assess the potential business benefits of the latest capabilities like Storage Replica and Shielded VMs. Progent's hypervisor professionals offer advanced Hyper-V consulting and VMware vSphere expertise.
Progent's Duo service plans incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Android, and other out-of-band devices.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to design and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that combines cloud-hosted Windows Server Online with an on-site installation of Windows Server 2022.
Progent can help your business in all phases of your migration to Exchange 2016 including designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying storage requirements for your VMs, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent provides a selection of network support packages for small businesses. These information technology outsourcing and server monitoring services are built around the proactive problem solving capabilities of Operations Manager 2007, a next-generation network and system support product that monitors the availability, throughput, and security of your network and identifies incipient troubles before they can bring down your system. With Progent's economically priced network support packages, small companies can select a basic co-sourcing service program based on Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, optimizing and troubleshooting System Center Operations Manager solutions and offer organizations of any size expert remote or onsite consulting support for SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also assist you to import and customize SCOM 2012 management packs according to best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or on-premises technical support to assist you to fix serious problems uncovered by System Center 2012 Operations Manager.