Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progentís computer outsourcing support offerings for small businesses include designing 2003 Server, .NET Server, and BackOffice environments, managing migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, online and on-premises repair, fixing stubborn integration problems, and creating a comprehensive security plan. Progent can help you maximize system availability and performance via fault-tolerant technologies, resilient network topology, and proactive server monitoring. Progent also provides special project assistance for major upgrades and can assist with needs definition, resource inventory, BOM production, sourcing qualification, purchasing coordination, and full documentation. Progentís IT outsourcing service also includes education for office productivity software such as Office XP.
Progentís team of expert software programmers, database designers, and program managers can assist large businesses to complete development programs for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to veteran program managers for high-level planning and program co-ordination or Progent can help clients fill in expertise gaps by offering database architects and software programmers experienced in developing line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help clients to incorporate SharePoint with additional data sources like Microsoft SQL and Excel to build data-driven intranets and web portals. Progent also can provide expertise with multiple web development technologies and can assist businesses to build, enhance, repair, or port web applications to utilize the latest advances in web technology.
Applications Consultant Microsoft SQL Server Reports SQL
SQL Server 2005 delivers indispensable, familiar tools to IT experts and network users, reducing the complexity of creating, deploying, managing, and accessing company data and database programs on platforms ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and broad knowledge in planning and deploying information-based, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all billed services. Unlike many independent consultants or small support firms who provide scant documentation or specifics of services done, every service provided by Progent is tracked by full documentation. Each Progent consultant has use of the support reports sent by each consultant to every client. The discipline of documenting and organizing support activity allows more efficient support and eliminates a variety of common misfortunes such as when a support client is virtually held hostage to a consultant who wonít let go of the keys to the kingdom.
Progent's ProSight Virtual Hosting service offers complete hosting of a small company's production servers in a solution that delivers the maximum degree of availability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting and management options are built on mature virtualization platforms that enable small and midsize businesses with mixed- platform environments to save dramatically on the expense of capital equipment, system maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor flexibility.
Progentís Technical Response Center provides nationwide extended hours remote support for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide after-hours telephone help and online secure computer access to troubleshoot and resolve network problems rapidly and economically. The scope of IT experience represented by Progent's staff of nationwide support engineers allows Progent to escalate even the toughest network issues to appropriate experts as needed. For critical problems, the Technical Response Center tries to answer your call for service in less than one hour.
Progentís Microsoft-certified experts offer small and midsize businesses IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, groups and information. SharePoint Portal Server offers a common location for your workers or customers to access, manage, share and manipulate useful information, documents, and applications and to interact with one another. It enables faster and better decisions, more effective access across groups and more economical business practices. The primary goal of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge accessible inside and outside a business network. Windows SharePoint Services join workers, clients, workgroups and major tasks with the knowledge theyíve created in a way that makes data easy to find, download and apply.
Progent's Microsoft-certified consultants have 20 years of experience providing e-mail and unified telecommunications/email solutions for businesses. Progent provides economical Microsoft Exchange 2007 Server consulting services to strengthen email security and virus defense, achieve fault tolerant email, and implement remote and mobile email connectivity. Progentís Microsoft Exchange consulting and support offerings can assist you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT server or outdated Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent can help you to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from an older change management platform or help you to modify your existing SCCM 2012 environment to accommodate your changing IT requirements. In addition, Progent can help you to build a software foundation that fully supports SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and Internet Information Services.
Progent can provide affordable remote consulting to help businesses of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design, testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security.
Progent offers cost-effective remote support to assist companies to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design and review, testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security.
Barracuda Backup is a low-cost, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built hardware storage device manufactured by Barracuda or a software-based appliance with similar functionality but which utilizes your existing storage hardware. Barracuda Backup safeguards vital business data generated locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting services to help you to plan, configure, operate and troubleshoot a backup and disaster recovery solution based on Barracuda Backup.
Progentís expert software programmers, relational database designers, and project management consultants can help enterprise clients to complete development programs for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for high-level planning and project co-ordination or Progent can help clients fill in expertise gaps by offering database architects and software programmers skilled in building line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist businesses to integrate SharePoint with other applications like Microsoft SQL and Office Excel to build data-driven intranets and portal sites. Progent also can provide experience with web development technologies and can help businesses to create, expand, troubleshoot, or migrate web-based applications to take advantage of the most current web technology.
Cisco's Firepower NGFWs Firewalls deliver a major performance improvement over Cisco's popular ASA 5500-X firewalls and include unified management and automation of advanced cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and carry out a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally manage IT ecosystems that span branch offices, data centers, private clouds and public clouds.
Progent's certified engineers can help your company to assess Microsoft Windows 7 to verify application and driver compatibility and to determine its performance and reliability working in your environment. Progent's consultants can also help you to evaluate the likely business value of moving to Windows 7. If Windows 7 makes sense for your business strategy, Progent can assist your IT organization to plan and implement a non-disruptive deployment of Microsoft Windows 7 from a previous version of Windows.
Open Now CISM Security Security Part-Time CIO IT Consultants
NetDocuments (NetDocs) is a cloud-based document management system built specifically for legal workflows. Progent offers remote access to NetDocuments experts to help legal departments and law firms to plan, configure, manage, tune, or debug a document management system (DMS) solution based on NetDocuments.
Progent can help you in any phase of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; designing high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and implementing Hyper-V; setting up hardware load balancing; setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to deliver centralized management and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.
Progent provides national online help and consulting services for businesses that run macOS and OS X environments or whose information systems feature a combination of Apple Mac and Microsoft products. Progent's engineers can provide Mac users a variety of services such as desktop support, migration to the current edition of macOS from earlier versions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad support, or migrating to Apple's iCloud services. Online network consulting offers optimum return for your IT dollar by protecting client efficiency and limiting the time charged for network repair services. Sophisticated online support technology and skilled technicians and consultants allow Progent to solve most IT problems without squandering time and money by traveling to your site. In the vast majority of situations your network issues can be dealt with over the phone or via a mix of phone support and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM certified security professionals to help you with the toughest network issues.
Progent's management team consists of industry veterans with years of experience delivering computer consulting services, technical support, and strategic IT planning to businesses ranging from small offices to Fortune 500 companies. Great support calls for great people, and Progent has put together a management staff able to provide customers with the top service value in the industry.
Progent's Wireless Consulting Services provide a convenient, economical way for businesses of all sizes to integrate, manage and repair the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Small to middle size businesses can now get all the benefits of Microsoft Operations Manager 2007 and also have quick access to Progentís Microsoft certified network consulting professionals. With Progent's economically priced IT service packages, mid-size businesses can select a basic co-sourcing package built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager 2007 to provide small company networks enterprise-class reliability, protection and performance.
Fortinet next-generation firewalls (NGFWs) are leaders in offering top performance for SSL inspection. Progent's Fortinet firewall consultants can help you to integrate your Fortinet firewalls to protect all your digital assets at the network perimeter, within the data center, at branch locations, and at the cloud edge.
Progent is among the most qualified network support companies for creating e-mail solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses derive all the benefits of Exchange 2000 for typical situations including updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 support.
Progent provides consulting for security auditing products including Microsoft Baseline Security Analyzer for performing a set of programmed system auditing scans to identify possible security gaps. Progent has extensive knowledge of network analysis tools and can help you to make sense of audit reports and react effectively. Progent can help you design security into your business processes, configure auditing applications, plan and deploy a protected system architecture, and recommend procedures to optimize the security of your network. Progent's security professionals are ready to assist you to configure a firewall, implement secure remote connectivity to email and business applications, and integrate virtual private network. Progent's accredited security consultants can also validate the protection of web-based software and can provide comprehensive information security audits of company-wide security to determine your organization's compliance with important industry security standards such as HIPAA, NIST, and ISO.
Progent's Microsoft-certified network experts can assist your organization to determine the value of Microsoft Exchange Server 2010 for your business and can assist you to plan and implement an efficient upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will provide fast return on investment by increasing your workers' efficiency, lowering the expense of hardware and support, simplifying management, and integrating your vital communications technologies.
Progent's Cisco-premier CCIE network engineers can help your company to maintain your existing PIX or Cisco ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, optimize, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
For businesses that have a combination of Mac and Microsoft Windows desktops, there exist two popular alternatives for running Windows-dependent software on a Mac: an external connection to an actual Windows computer or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect a Mac to a remote Windows-powered PC to use Microsoft Windows applications and access network resources. Virtual PC for Apple Mac emulates Windows on an Apple Mac system so that you are able to use Windows software locally. Progent's macOS and Mac OS X technology support experts can help you to maintain these solutions for running Microsoft Windows programs on your Macs and can in addition help your organization to assess and install third-party products for Windows platform simulation.
Progent provides Windows Cluster Server assistance to help your company deploy high availability clustered servers designed to provide 24x7 operation. Windows cluster servers for high-availability networks include Windows Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. By showing you how too design fault-tolerant server clustering solutions around Windows Server Cluster 2003, Progentís Certified Windows professionals ensure that your zero-downtime server clusters are set up to maximize the strategic advantage of your computer system.
Progent's Cisco certified network infrastructure experts can help your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
SQL Server 2008 offers powerful, standardized tools to computer experts and network users, reducing the difficulty of designing, deploying, managing, and accessing company information and analytical programs in environments ranging from handheld devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2008 require a network consulting firm with real-world expertise and broad knowledge in planning and deploying information-based, end-to-end business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
Altaro VM Backup provides small businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Headline capabilities include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for minimizing your Recovery Point Objective, military-grade encryption, granular restore options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and for VMware vCenter for handling larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a wide array of consulting services to assist you to design, install, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network monitoring and management products and is designed to provide a unified mechanism for deploying and managing virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can help businesses of all sizes with all facets of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to upgrade efficiently from older releases of VMM, develop workflows for creating and installing virtual machines and VM hosts, design high-availability compute and storage clusters, connect your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, write and refine PowerShell scripts, and help you assess the potential business benefits of new capabilities such as Storage Replica and Shielded VMs. Progent's certified hypervisor experts can provide advanced Windows Hyper-V consulting and VMware ESXi support.
Progent's Microsoft-certified consultants offer advanced expertise in implementing, managing and debugging any edition of Microsoft Project, Project Server, and Project Online and can deliver a broad variety of affordable remote consulting services based on industry best practices to help organizations of any size to receive all the benefits of this powerful platform. Consulting support offered by Progent include solution design, software configuration and migration, strategies for safe file and status sharing among onsite and offsite users, network infrastructure optimization, and customized online training.
Microsoft Dynamics GP/Great Plains software offers analytics and reporting capabilities that let you track all business processes, revenues and expenses, and sales trends with built-in drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting consulting expertise can help you create reports that let you understand your business more thoroughly, converting uncooked data into useful management information. Progent is able to improve your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to offer specialized business application development and eCommerce solutions that work transparently with Microsoft Dynamics GP/Great Plains.
Progentís Microsoft certified professionals can provide small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the speedy development of enterprise-class business applications that offer your company a competitive advantage. SQL Server provides core support for XML and can query across the Internet and outside the firewall. In addition to providing expertise, maintenance and troubleshooting services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT network. Progent can also help you migrate from earlier versions of SQL Server to SQL Server 2005.
For assistance creating, enhancing, or repairing business aplications for Microsoft Windows, any version of Linux, or the Web, Progentís team of program developers, relational database designers, and software project managers can make sure you get the project done on schedule and within your budget. Progent's seasoned application programmers offer cost-effective and efficient online consulting for jobs as small as creating VBA macros for Office Excel or as challenging as rolling out line-of-business RDBMS applications built on SQL Server or MySQL.
CCIE Expert Certified Setup and Support Part-Time CIO
Progentís fault tolerant network experts offer reliability consulting, disaster recovery services, system load balancing, 24x7 interoffice connectivity, high-availability Internet interface design, fault-tolerant data center consulting, and other fault-tolerant networking consulting to show your small business integrate a 24x7 network for mission-critical applications. Progent possesses the experience to design economical, 24x7 systems by utilizing the evolving library of Windows Cluster servers such as Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco certified engineers can show you how to you build a fault tolerant mutli-location network with a completely redundant Internet connection and efficient system load balancing.
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration plans, tune your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management team, develop a corporate-wide security plan, automate IT management, help with application development, and build and test a disaster recovery/business continuity plan.
Progent's remote connectivity and smartphone synchronization specialists can assist your business to plan and deploy connectivity solutions for off-site desktop PCs, notebooks, and smartphones so they work tightly with your IT network, allowing you to improve the productivity of your remote workers.
Progent is one of the most expert information technology consulting companies for creating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small businesses derive the full benefits of Exchange Server 2000 for common scenarios including updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 Server administration.
Progent can help you in any facet of your migration to Exchange 2019 including configuring Windows Server 2019 as a host for Exchange; planning high availability architecture for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and implementing Hyper-V; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and setting up Outlook.
Progent provides small and medium size organizations expert support for Intrusion Protection products and IPsec VPN products from leading firewall and VPN security companies such as Check Point Software, Juniper Networks, and SonicWall. Progent can help you design a detailed security plan and select the right technologies from a variety of suppliers to achieve your security goals while sticking within your budget limits.
Progent can provide the support of RIM BlackBerry-certified professionals who can assist small companies to design, manage, and repair BlackBerry technology economically and effectively, doing away with the requirement for an internal BlackBerry specialist and minimizing the expense and distraction of maintaining a mobile wireless workforce. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-expert experts, Cisco CCIE-certified engineers, and CISA and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's efficient online service delivery model, offers small and mid-size businesses an efficient option for integrating BlackBerry devices and software seamlessly into their IT system.
Progent is seeking a range of on-staff employees such as motivated MCSEs; system experts with Cisco CCDP or CCIE credentials; and consultants for advanced system architecture with experience in mobile connectivity, wireless networking, non-stop systems, business continuity planning, data protection, and virtual servers. We are also seeking desktop support technicians, off-site service specialists, and CISSP or CISM accredited security consultants. Progent is also looking for veteran managers who can perform efficiently in Progent's dynamic, virtual office environment. Progent contracts independent consultants who have proven knowledge and field experience in important information technology topics beyond our primary service concentration. Our Experts Team hires freelance consultants who offer consulting and development services for line-of-business applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have specialized expertise with popular operating systems such as Linux derivatives, Macintosh, or Sun, or can provide expert skills in areas such as telecom, web site design, Electronic Data Interchange, eCommerce, or dbm programming. Freelance contractors certified by Progent cooperate with our full-time professionals to deliver end-to-end solutions for small and midsize company networks.
Progent's Network Helpdesk Outsourcing Support Services for desktop support are intended especially for small businesses who need fast availability of a Help Desk Service Center with expert telephone support and full escalation options but who must operate within a limited IT budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Phone Support, Secure Remote Access Support, System Evaluation, Expert Prioritization, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco appliances for unified management.
Progent offers nationwide remote technical support and troubleshooting services for companies who run Sun Solaris networks or whose IT systems include a mix of Sun Solaris and Microsoft technology. Remote technical support offers maximum leverage for your information technology budget by extending client efficiency and limiting the time billed for network analysis and repair. Sophisticated online access tools and skilled service specialists and consultants allow Progent to handle the majority of network issues without squandering time and money by traveling to your site. In most of cases your network issues can be remediated by telephone or through a mix of phone help and online connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISSP certified security professionals to help with the most challenging system problems.
Cisco has designed an extensive array of routers including appliances built to provide the protection, bandwidth, and availability demanded by organizations from small offices to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and system availability. Progent can help you choose and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it easy to expand as you add new users, start new offices, deploy new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS operating system, including Cisco's 800 family of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Series Routers.
Microsoft CRM helps small businesses nurture positive customer relationships. Integrated Sales and Customer Service modules allow in-house staff to share data to help improve selling success and deliver consistent, effective customer service. Progent can set up the most sensible server and communications environment, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM professional who can show you how to combine Microsoft CRM with your sales or customer service data.
Remote server management cards give network managers complete control over a server without the need for a personal presence. Through remote server management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can help you to plan, implement, and manage a fault-tolerant business network that incorporates remote server management cards and Progent can utilize these remote server management cards to deliver low-cost remote technical support. Progent is familiar with a number of remote management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
Microsoft Virtual Server, hosted on the Microsoft Windows Server operating system and based on technology first produced by Connectix, provides the performance necessary to carry out hardware reduction, software upgrade, and server isolation tasks via virtualization technology in an enterprise-ready computing environment with high scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses who want to improve operational efficiency in software programming and piloting, migration from outdated mission-critical software, and hardware consolidation. Progent's skilled Virtual Server experts can assist your IT staff to evaluate and deploy Microsoft Virtual Server 2005.
Progent offers the expertise of certified engineers as well as seasoned database application programmers, DBAs, project management experts, Cisco-certified network architects, business continuity specialists, and data security consultants to assist you to evaluate the likely benefits of SQL Server 2012 for your organization, set up test systems at your datacenter or at Progent's test lab, plan and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and define a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent can help your organization in any phase of your migration to Exchange 2019 such as configuring Windows Server 2019 Core for hosting Exchange; designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V; setting up hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and configuring Outlook clients.
Progent offers expert support for each step of your Exchange Server 2010 migration with services that include outsourced or co-sourced project management services, site readiness preparation, project planning, cost estimates of new software and equipment required, recommended vendor sourcing, system testing at customer location or at Progent's testing facility, setting up transitional coexistence of Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, decommissioning the old system, and webinar training for customer's IT staff and users.
The clustering feature set built into the high-end versions of Windows Server 2008 has been dramatically re-engineered to streamline the deployment, setup, and management of clusters that offer greater levels of system availability, security, performance, and versatility. New or enhanced features include automated cluster verification, revamped configuration and installation, improved cluster management, new cluster infrastructure for maximum uptime, hardened protection and quorum models, fewer failure points, more disk and memory capacity, and improvements for geographically dispersed clusters. Progent's consultants can assist you assess the advantages of Windows clustering, design and implement an installation, educate your IT personnel to manage your cluster environment, deliver continuing consulting and technical help services, and produce and validate a workplace recovery procedure.
SQL Server 2014 incorporates significant enhancements in key areas such as performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works transparently across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises consulting services that include planning, deployment, administration, troubleshooting, and application development services to enable organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.
Configuration Manager 2016 automates software provisioning across multiple sites, simplifies security and compliance settings control, inventories network assets, protects against corporate data leakage, provides health reporting, enables safe self service, and delivers a common point of control for administering mixed-operating system networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration experts can help businesses of any size with any aspect of planning, installing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.
Progentís Technical Response Center provides nationwide remote troubleshooting for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified service experts offer telephone help and online secure network connection to troubleshoot and repair network problems quickly and economically. The scope of IT expertise represented by Progent's team of nationwide service engineers makes it possible to escalate even the most difficult network issues to qualified experts as needed.
Medium-size companies can get all the benefits of System Center Operations Manager and have quick availability of Progentís Microsoft and Cisco Premier Certified network consulting experts. Thanks to Progent's affordably priced IT support programs, mid-size organizations can choose a simple co-sourcing package based on Microsoft Operations Manager with server monitoring, proactive alerts, in-depth system analysis, Help Desk support, and remote troubleshooting. For companies with mission-critical applications who need high availability networking, Progent offers a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager to offer mid-size business networks world-class availability, security and productivity.
Nexus switches are designed to deliver the performance, expandability, resilience, virtualization support, density, data protection and manageability required to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch consultants are available to provide online and onsite support expertise to help your IT staff to design an efficient network architecture, build test environments to confirm your network design, install and configure Nexus switches, create and implement appropriate policies, run security vulnerability evaluations, set up advanced monitoring, consolidate network resources by means of virtualization technologies, analyze and repair switching and routing issues, maximize system performance, plan for expected growth, and take advantage of the advanced fault-tolerant features available for Nexus family of switches. Progent can also assist your business to migrate efficiently from legacy Nexus models or Catalyst switches to up-to-date Nexus switches.
Office 365 Exchange Online lets you use cloud-based virtual machines, mailboxes and associated email infrastructure to reduce hardware expense and management overhead. You can configure Office 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that combines on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to assist your small businesses to assess the benefits of Exchange Online, plan a network topology that fits your business needs and IT budget, implement a non-disruptive migration from your existing Exchange organization to one that incorporates Exchange Online, train your management staff and end users, and provide ongoing consulting and technical support.
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network management tools and is intended to offer a unified solution for configuring and administering virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consultants can help organizations of any size with any aspect of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to migrate smoothly from older releases of VMM, develop processes for creating and deploying virtual machines and VM hosts, implement high-availability compute and storage clusters, integrate your private cloud infrastructure with public clouds, configure virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the potential advantages of new technologies such as Storage Spaces Direct and Shielded VMs. Progent's certified virtualization professionals offer world-class Hyper-V consulting and VMware vSphere support.
Progent's Network Helpdesk Outsourcing Support Services for desktop technical support are designed especially for small organizations who need fast availability of a Help Desk Service Center with professional phone support and effective escalation capability but who must work within a limited information technology budget. Key components of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Phone Support, Secure Remote Access Support, Initial System Assessment, Expert Prioritization, Virtual Help Desk Services, Per Minute Billing, and Help Desk Applications Selection and Deployment.
If you are a network engineer with technical support experience, teaming with Progent and assisting Progent's customers will expand your skills via interaction with Progent's team of motivated, high-output consultants. Progent's concentration on providing network expertise and computer support to small companies will give you the chance to work closely with decision makers and add significantly to the growth of exciting organizations. In addition, Progent's virtual office network offers the most advanced technology for remote service and wireless access to help you to come up with fast solutions when you take on mission-critical problems.
Progent is a leading innovator in cost-effectively providing world-class network support to small companies. Progent's achievement in handling the network support requirements of the chronically underserved small company market is the cumulative result of major technical and operational innovations that have eliminated a great deal of the conventional costs out of managing network support, injected unprecedented professional skill into the support mechanism, and dramatically streamlined the repair cycle.
Progent's Microsoft-certified engineers offer cost-effective remote support and development services to assist you to plan, deploy, manage, and maintain SharePoint 2010 environments that can include web pages that can function as portals, extranets, document management applications, blogs, data warehouses, business analytics, enterprise search engines, workflows, and other utilities to support and enhance teamwork. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's familiar office productivity programs including Excel, Word, Outlook, and Project. Progent can help your business to upgrade from earlier releases of SharePoint or move a multi-vendor mix of web applications into a unified and easily managed SharePoint 2010 environment.
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or small service firms who provide minimal documentation or specifics of services performed, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the service documentation sent by every consultant to each client. The discipline of documenting and archiving service records allows more effective service and avoids a variety of common misfortunes such as when a support customer is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.
Progent's Cisco Jabber consultants offer remote or on-premises support to assist organizations of any size to design, deploy, maintain, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth support for the technologies that make up creating a cohesive Jabber collaboration solution including Cisco network devices and management software, Microsoft Office apps, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi systems, security and compliance, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a cohesive collaboration ecosystem.
Nagios and MRTG are powerful, license-free monitoring tools that run under the Linux OS and can be deployed to analyze UNIX networks, MS Windows networks, or mixed-platform networks where the Linux OS and Microsoft Windows coexist. Nagios allows network support engineers to monitor system services such as POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher lets you track the traffic through SNMP-enabled network devices including processors, routers, and switches. Progent's network integration engineers can show you how to utilize both these tools to streamline and troubleshoot your network.
Configuration Manager 2016 automates software deployment at scale, streamlines compliance settings control, inventories network resources, protects against company data leakage, performs network health monitoring, allows secure end-user self service, and delivers a single control mechanism for administering multi-OS networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can assist your organization with any facet of planning, implementing, using and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.
Progent offers the support of Microsoft-certified consultants as well as experienced database application programmers, DBAs, project managers, Cisco-certified network engineers, business continuity planning specialists, and certified security consultants to assist your business to assess the potential benefits of SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from legacy database platforms, and configure an efficient and safe IT infrastructure that lets you realize the full business benefit of SQL Server 2012.
Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map, monitor, enhance and debug their networking hardware such as routers and switches, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, captures and manages the configuration of virtually all devices on your network, monitors performance, and sends alerts when issues are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off ordinary tasks such as network mapping, expanding your network, finding devices that need important software patches, or isolating performance bottlenecks.