Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, enhancing and fixing Microsoft SCOM solutions and can provide companies of all sizes advanced online or onsite consulting services for SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that provides the performance and availability required to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric as well as Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to assist you to remediate critical problems uncovered by SCOM 2012.
Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, enhancing and troubleshooting Microsoft SCOM environments and can provide organizations of any size advanced online or on-premises consulting services for SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or on-premises troubleshooting to help you to remediate critical issues uncovered by Microsoft SCOM 2012.
Progent can provide affordable remote support to assist businesses to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, readiness assessment, architectural design, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security.
Cisco's security and offsite access products for small companies provide a full line of easy-to-administer security products to help protect your local and remote information system. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection systems and VPN appliances. Progent's expert staff of consultants includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional qualifications who are able to help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that fit most closely with your company objectives.
Cisco's Catalyst Wi-Fi controllers simplify the administration of wireless networks by unifying the provisioning and management of wireless APs, tuning wireless throughput by reducing the effect of radio frequency congestion, enhancing Wi-Fi availability with fast failover, and strengthening data security by detecting cyber threats and analyzing traffic content according to user class and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement a smooth migration to Cisco's latest wireless controller technology.
Progent has over 10 years of experience deploying, maintaining and troubleshooting the core platforms that make up Microsoft System Center and can help your organization to plan, deploy, support, and repair your System Center ecosystem to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent can help you to migrate to the current edition of Microsoft System Center from an older one or from another IT management platform to deliver the benefits of enterprise-class deployment, management automation, security, plus infrastructure and application availability and performance monitoring.
Progent’s IT outsourcing services provide affordable computer consulting for small organizations. Whether it involves planning network architecture, setting up an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your system, or creating a web-based eCommerce application, outsourcing your IT engineering services can contain costs and eliminate uncertainties, allowing network service budgets to increase in a more linear and manageable manner than is feasible by building up a bulky, knowledgeable in-house IT organization. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to create a protected and highly available network architecture for your vital business software based on Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 Access Point consultants can provide affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Progent is a pioneer in economically delivering world-class network support to small companies. Progent's achievement in handling the network service requirements of the chronically underserviced small company market is the combined result of key technical and process breakthroughs that have removed much of the conventional expenses out of managing network support, added unmatched technical expertise into the IT service system, and significantly accelerated the solution cycle.
Progent offers onsite education designed for people who want to expand their knowledge of the Apple macOS and OS X operating system, Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online classes for macOS and Mac OS X application software.
Progent believes that a well architected and executed network is a pivotal factor for accelerating a firm's success, and we apply this belief in our own system environment. We have built a zero-downtime virtual office network that allows Progent's in-house engineers and certified contractors to offer rapid and effective support, collaborate easily on sophisticated jobs, and gain from career and private growth by acting as a member of an exciting company ethos of personal drive and freedom.
Progent's Cisco Jabber consultants offer online or on-premises support to assist businesses of all sizes to design, deploy, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide in-depth support for the products, technologies and services that go into building an end-to-end Jabber solution including Cisco network devices and management software, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP interfaces, WiFi networks, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a cohesive collaboration solution.
Progent's Cisco-certified CCIE networking consultants can help organization to set up, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also assist you to harden the security of Catalyst switches and move efficiently from outdated appliances to modern devices.
Windows Server 2008 represents a major advance in making information networks more protected and available, easier to virtualize and administer, faster, and able to offer a better environment for web publishing. Progent can assist your business get the most from the enhancements built into Microsoft Windows Server 2008 by providing consulting, troubleshooting, training, temporary staffing, network monitoring, and security expertise.
Progent is hiring a variety of full-time workers such as solutions-driven Microsoft Certified Systems Engineers; connectivity experts with Cisco CCNP or CCIE certification; and specialists in fault-tolerant system architecture with experience in mobile connectivity, wireless integration, high-availability systems, business continuity solutions, data protection, and server virtualization. We are also hiring workstation support technicians, remote service professionals, and CISSP or CISA certified security consultants. We are also hiring veteran managers able to operate efficiently in Progent's high-growth, virtual office environment. Progent contracts independent professionals who have specialized expertise and hands-on experience in crucial IT areas beyond our main service concentration. Progent's Experts Team hires contractors who can provide advice and programming services for line-of-business applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have in-depth knowledge of non-Microsoft platforms such as Linux derivatives, Apple OS, or Solaris, or can provide world-class skills in areas such as telecommunications, web design, Electronic Data Interchange, web commerce, or dbm programming. Freelance contractors premier by us cooperate with Progent's staff consultants to provide end-to-end IT services for small company networks.
Progent can provide affordable remote support to help companies to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for expandable low-latency storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, system design, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security. Progent offers advanced expertise with firewall configuration and VPN connections and can help you create cloud-based or hybrid cloud networking models that seamlessly incorporate Amazon AWS resources. Progent can provide occasional consulting to assist you to resolve technical roadblocks or Progent can deliver comprehensive project management outsourcing to help you migrate to the Amazon AWS platform on time and on budget.
Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and streamlines administration via integration with Active Directory. Lync 2010 can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified unified communications consultants can provide remote and on-premises support to assist you to manage and troubleshoot your current Lync Server 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also help you to plan and carry out a smooth Skype for Business upgrade.
Cisco has developed a full array of routers including appliances designed to provide the security, bandwidth, and availability required by customers ranging from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and system availability. Progent can help you select and configure Cisco routers to establish a solid infrastructure for your IT system and to make it economical to expand as you support new users, start new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS platform, such as Cisco's 800 series of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Series Routers.
For small and midsize organizations, network security and compliance is excessively complicated to stay ahead of yet too dangerous to overlook. The largest largest institutions have been hacked, and the leading cloud services have occasionally been taken down. It looks as though there's no place to run. Progent makes it economical for smaller organizations to carry out vital security tasks successfully by offering the benefit of billable time to the closest minute without any minimum charge for online support. You can have the help of a world-class computer consultant to deliver just the knowledge you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist you with any level of network security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and creating a comprehensive security plan.
Progent's Microsoft-certified SharePoint consultants offer economical online and on-premises expertise, software development, and technical support support for organizations of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
Progent’s consultants can help you to plan and carry out a smooth move from on-premises Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD DS and Azure AD Connect to unify identity and access management across on-premises and Azure resources.
For mid-size businesses looking for IT consulting services, Progent offers an array of options such as on-site service, on-line support, phone-based Help Desk, 24x7 support with remote system monitoring, temporary staff augmentation, business relocation services, software development, and professional consulting. For medium-size companies in California or other regions serviced by Progent's onsite consultants, Progent offers expert in-person support for solving technical issues quickly and affordably.
Progent's Cisco VoIP phone and video IP phone experts can help your business to configure, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Unified CM Express (CME) to create a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM applications like Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, deploying Cisco ISR routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.
Progent's certified wireless consulting experts can help businesses of all sizes to design, implement, manage and repair Cisco Aironet wireless access point environments to provide the performance, range, density, scale, security and manageability required for transparent access between wireless and wired network infrastructure. Progent can provide efficient remote and on-premises consulting services for both end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can assist your business plan and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.
Office 365 Exchange Online lets you utilize cloud-based virtual machines, mailboxes and other Exchange components to lower capital costs and management hassle. You can deploy Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid solution that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online support to help your organizations to evaluate the benefits of Exchange Online, plan a network topology that makes sense for your business needs and budget, implement an efficient migration from your existing Exchange organization to one that includes Office 365 Exchange Online, train your management staff and users, and provide as-needed consulting and troubleshooting.
Progent's Cisco Jabber consultants can provide online or onsite expertise to assist organizations of all sizes to design, implement, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers advanced support for all the products, technologies and services that go into building an end-to-end Jabber solution such as Cisco network devices and management tools, Microsoft Office apps, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi systems, cyber security, cloud integration, telepresence systems, PBX systems, business continuity, and the many other components of a modern collaboration solution.
Progent's Microsoft and Cisco-certified network engineers can assist you to assess the benefits of Microsoft Exchange 2010 for your company and can assist you to plan and implement a smooth migration to Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 that will provide fast ROI by improving your workers' efficiency, cutting the cost of hardware and support, simplifying management, and integrating your key communications technologies.
Progent has over a decade of experience deploying, maintaining and troubleshooting the core platforms that make up System Center and can help you to design, deploy, support, and repair your System Center 2012 R2 solution to maximize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent can help your organization to upgrade to the latest edition of System Center from a previous one or from a third-party IT management solution to provide the advantages of best-in-class deployment, automation, security, plus infrastructure and application performance monitoring.
Microsoft allows you to create transparent hybrid networks that combine Office 365 and on-premises Exchange deployments. This allows you to have specific mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist you with any facet of planning, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is completed on time and within budget.
Progent's Apple Mac experts can support the creative aspect of Macintosh environments by providing consulting services and education in imaging, audio, and video. Progent's consultants can provide help in a variety of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video post production studio.
Progent offers cost-effective online support to help companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies.
Progent imposes no initialization fee and asks no monthly commitment for services provided during normal business hours. Progent's small granularity eliminates big bills for fast solutions so you will not be tempted to permit minor problems to stay unaddressed.
Progent’s Technical Response Center provides national remote support for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified support engineers offer telephone support and remote secure computer access to troubleshoot and repair network problems quickly and economically. The scope of IT experience represented by Progent's staff of country-wide service engineers makes it possible to escalate even the most difficult network issues to qualified specialists as required.
Progent's Cisco-certified Wi-Fi integration consultants can help you to configure, administer, and troubleshoot Cisco wireless products including Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Progent's Cisco CCIE-certified wireless network consultants can provide remote or on-premises configuration and troubleshooting services to help your organization to plan, implement, update, optimize, administer and troubleshoot Aironet wireless AP deployments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to combine your wireless environment with your wired network and cloud-hosted resources to build an enterprise connectivity foundation that is easy to administer and expand. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most efficient selection, location and configuration of Aironet Wi-Fi APs to accommodate your specific office design, construction, and expected workloads.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide centralized management and comprehensive protection for all your email traffic. The powerful structure of Progent's ProSight Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a further level of analysis for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.
Progent’s IT outsourcing packages provide affordable network support for small organizations. Whether it includes planning system infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your network, or building an on-line eCommerce solution, outsourcing your network engineering services can reduce expenses and eliminate risks, permitting network service budgets to increase in a more linear and manageable fashion than is feasible by assembling a large, knowledgeable internal network support organization. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and highly available system foundation for your vital applications powered by Microsoft Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network calling. Microsoft Lync 2010 can extend the functionality of Exchange, SharePoint and Office or cloud-based Office 365 and streamlines administration via integration with Active Directory. Lync can also reduce capital and operational costs by doing away with VoIP equipment and subscription services, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications consultants offer remote and on-premises support services to assist your company to manage and troubleshoot your existing Lync Server 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also assist your organization to design and carry out an efficient Skype for Business upgrade.
Progent offers the assistance of a certified VMware VCDX expert to help you plan, configure, manage and repair VMware vSphere and vCloud-based virtualization ecosystem for on-premises networks, cloud environments, or hybrid cloud systems. Progent offers advanced expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent has extensive understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for managing private and public cloud and hybrid cloud environments that provide high uptime, fault tolerance, and application mobility.
Cisco Nexus switches are designed to provide the throughput, expandability, resilience, cloud readiness, density, data protection and manageability required to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide online and onsite consulting and troubleshooting services to help your IT staff to design an optimal switch topology, build test environments to validate your switching solution, deploy Nexus switches, define and implement effective policies, run security and compliance evaluations, set up proactive monitoring and alert systems, fully utilize resources by means of virtualization, troubleshoot switching and routing issues, optimize performance, plan for expected growth, and set up the powerful fault-tolerant features available for Cisco's Nexus products. Progent can also help you to upgrade non-disruptively from legacy Nexus models or Catalyst switches to up-to-date Nexus platforms.
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft certified experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with colleagues who run Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to receive and send messages, search the GAL, copy addresses, sync up calendars, and invite people to meetings with your Exchange account. Progent will verify that your Exchange Server is properly configured and that WebDAV and Outlook Web connectivity are working. Progent also can provide specialized one-on-one Entourage training.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the highest level of availability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting and management services are based on proven virtualization technologies that enable small companies with multi- platform environments to economize dramatically on the expense of capital investments, system maintenance, and network management while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.