Progent's proven ransomware recovery consultants can assist you to restore a network damaged by a ransomware virus such as Ryuk, WannaCry, Hermes, or Locky.
Medium-size companies can derive all the advantages of Microsoft System Center Operations Manager and have fast access to Progent's Microsoft and Cisco Certified network consulting experts. Thanks to Progent's economically priced network support programs, mid-size businesses can choose a basic co-sourcing package based on Microsoft System Center Operations Manager 2007 with server monitoring, proactive warnings, in-depth system analysis, Help Desk Call Center, and remote service. For businesses with mission-critical environments who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing solution. Progent supports Operations Manager to offer medium-size company networks world-class availability, security and productivity.
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that enhances cloud integration, supports the most popular handheld devices, permits single login with Azure AD, and tightens security. Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, extends the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the broad technical skills and hands-on experience to resolve the many technical and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will maximize the return on your investment in this mission-critical platform.
Progent's Citrix-certified engineers can help your company to evaluate the strategic benefits of XenServer and additional Citrix platforms, and can assist your IT organization to design, validate, implement, troubleshoot, and support a XenServer installation. Progent can also analyze your current XenServer deployment and help you to optimize resource utilization, performance, protection, uptime, and disaster recovery.
Fortinet FortiGate next-generation firewalls are leaders in delivering top throughput for SSL/TLS inspection. Progent's Fortinet firewall consultants can assist your business to integrate your Fortinet firewalls to safeguard all your IT resources at the enterprise edge, within the data center, at branch locations, and at the cloud edge.
Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft certified IT consulting experts. With Progent's economically priced IT service programs, mid-size businesses can select a basic co-sourcing service program built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to provide small business information systems enterprise-class reliability, protection and performance.
Progent's Cisco CCIE-certified SIP integration experts can help organizations of any size to plan, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer cost-effective remote or on-premises expertise to help you to migrate smoothly to a productive communications ecosystem that offers fast ROI. Progent's certified Microsoft collaboration experts can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business and Lync for connectivity to a SIP PSTN trunk.
Progent offers consulting expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your security requirements and budget. Progent can help you to manage outdated WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.
Progent's wireless site survey services help you to design, install and troubleshoot a Wi-Fi LAN customized for your environment, providing your business a WLAN that delivers the reception, speed, capacity, data protection, and roaming capability your company requires.
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can help you to design, install, and manage a configuration of TMG 2010 or ISA Server 2006 on your network that delivers the firewall security, speed and manageability that your company needs.
Progent's support services for patch management provide organizations of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, implementing, and documenting updates to your virtual and physical; servers, peripherals {like scanners, network appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices such as alarms and robotics.
Progent's Co-managed Call Center service allows your IT organization to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's roster of seasoned desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent provides high availability load balancing consulting that addresses system load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery technology including F5 Networks 3DNS. fault tolerant load balancing providers for which Progent offers consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.
Progent's CCIE-certified networking experts can help you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Progent's disaster recovery planning and business continuity engineers can show you how to design a disaster recovery plan to prepare for an IT network catastrophe. Progent can show you how to create a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also help you create an affordable, zero-downtime network architecture that takes into account reliability issues covering a broad array of network technologies and processes.
Our compensation model is based on revenue sharing, so just like being an independent consultant, your earnings are entirely tied to your generated revenue. Certain of our support staff focus on lifestyle issues and choose to consult at an easy pace, using our self-determined schedule to pursue personal enthusiasms like mountain biking, car racing, snow boarding, fishing, travel, or sharing private time with relatives and acquaintances. Other consultants take advantage of the chance to earn big dollars through hard effort and long hours. Progent fully encourages either end of the spectrum and everything in between.
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Progent can assist small and medium-size businesses to plan, implement, validate and troubleshoot backup/recovery systems needed to support work-from-home employees.
Progent's Cisco CCIE-certified SIP integration experts can assist you to design, integrate, manage, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer cost-effective online or on-premises support to assist companies to migrate efficiently to a modern unified communications environment that delivers accelerated return on investment. Progent's certified Microsoft collaboration experts can assist you to set up interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business or Lync for connectivity to a SIP-based IP PSTN trunk.
Progent offers the services of a certified consultant with expertise integrating technology from the major telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can assist your company to plan, configure, upgrade, or troubleshoot a telepresence environment that protects your investment and optimizes the business value of your IT system. Progent also offers the expertise of infrastructure engineers who can help businesses of all sizes to build and troubleshoot a network that delivers the performance, dependability, protection, and scalability you need to support your video conferencing/telepresence environment.
Progent can help you to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, enhance security and compliance, and boost worker output by ensuring that critical applications are always up to date, managing licensing, and monitoring usage patterns so you can make smart buying decisions. When your organization is ready to upgrade your SCCM 2007 device management ecosystem, Progent can help you to plan and implement a smooth move to SCCM 2012.
Progent's Cisco Catalyst 9100 Series 802.11ax Wireless Access Point consultants can provide economical remote and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent has put together two ultra-affordable service bundles intended to enable small businesses to get an independent network security assessment from a premier security engineer. With Progent's External Network Security Inventory Checkup, a security expert administers an extensive examination of your network from beyond your firewall to uncover potential weaknesses in the security profile you expose to the public. With Progent's Internal Security Inventory Scan, a security expert runs a system scan from an authorized machine inside your firewall to assess your exposure to internal assaults. The two security inventory services are set up and executed from a protected external site.
Progent's Cisco certified network infrastructure experts have extensive experience assisting Internet Service Providers to architect, deploy, manage, tune, and troubleshoot high-availability, extensible network solutions appropriate for public networks.
For Windows desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can help your company to plan a XenDesktop solution that improves the business impact of your IT system; configure XenDesktop software with your physical and virtual servers, user devices, and printers; upgrade your older desktop virtualization software to current releases of XenDesktop; and deliver advanced remote troubleshooting. Progent can also instruct your IT staff to adhere to best practices to manage XenDesktop effectively.
Progent's Microsoft certified professionals can provide small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the speedy development of enterprise-class business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and outside the firewall. In addition to providing consulting, support and troubleshooting services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT system. Progent can also help you upgrade from older versions of Microsoft SQL Server to Microsoft SQL Server 2005.
Progent's SonicWall firewall experts can show you how to deploy, manage, and update SonicWall firewall devices including the current SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and build security into your corporate practices.
Progent's Microsoft-certified consultants can provide economical online and onsite consulting expertise, software development, and debugging support for businesses of any size who want to upgrade to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Progent's Microsoft-certified SQL Server 2019 experts can assist you to evaluate the business case for upgrading to SQL Server 2019 and can deliver fast remote or onsite access to experts in solution planning and integration, software development, SQL Server management, and cybersecurity.
Progent's pricing policy is to bill for remote service and on-premises help by the minute. As a result, you are charged just for received services. Progent does not impose a more expensive rate for after-hours or emergency service, and inside California or in regions where Progent provides on-premises service, Progent does not bill for travel time except for emergency support where on-site time is less than four hours. In addition, Progent imposes no initialization fee and requires no retainer for support services provided during normal business hours. Many support organizations impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity avoids large invoices for quick solutions so you won't be forced to permit less critical problems to fester.
Progent's Wi-Fi site survey services assist you to design, install and troubleshoot a Wi-Fi LAN customized for your facilities, providing your business a wireless solution that has the reception, performance, capacity, QoS, security, and roaming ability your business requires. Wireless survey services from Progent include online predictive analysis for planning a wireless LAN and onsite site survey services for validating, optimizing, and debugging a functioning wireless LAN.
Progent's productive atmosphere will allow you to become a more capable professional by improving your technical skills and increasing the loyalty of your clients. Progent makes good on this commitment by recruiting the best professional experts for you to work with, providing an advanced network and communications architecture, running proprietary application utilities to enable the highest level of service, and by optimizing our operational models for finding and maintaining customers.
Progent can assist you in all facets of your upgrade to Exchange Server 2016 such as designing HA infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your VMs, databases and logs; configuring hardware load balancing for high-availability client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the basis for a feature-rich but easy-to-manage information. The IT demands of the Microsoft .NET components included with Microsoft Small Business Server requires a network consultant with hands-on background designing and building seamless, comprehensive business network solutions. Progent's SBS Server professionals have an average of more than 10 years of experience integrating business systems based on Microsoft technology. This background assures you results in deploying, managing, and repairing IT environments that include the Microsoft Small Business Server package of servers and productivity software.
Progent's Wi-Fi site survey services make it easy to plan, deploy and troubleshoot a Wi-Fi network optimized for your environment, offering you a WLAN that delivers the reception, speed, capacity, data protection, and hand-off ability your company requires.
Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, acts as the core of Cisco's collaboration portfolio. CUCM and Unified Communications Manager Express (CME) provide a location-independent IP-PBX by integrating closely with applications like Unified CM IM and Presence Service, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's Cisco-certified consultants can deliver efficient and affordable online and onsite support to help organizations of any size to create and maintain CUCM environments by providing Cisco Unified Communications Manager configuration and technical support services that add optimum business value. Progent's consultants can help with any facet of Unified CM support and troubleshooting in areas that include integrating VoIP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying ISR G2 routers with CUBE support, creating UCS server failover systems for high availability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Progent's Microsoft and Cisco certified network engineers can provide advanced help with a broad range of products and technologies and can deliver that assistance online nationwide or in person in select cities across the United States and anywhere in California. Progent provides online support for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a combination of Windows and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE infrastructure engineers for the toughest connectivity problems, as well as the the support of CISA-accredited security consultants to assist with high-level security planning and problem solving. Progent has provided remote troubleshooting to businesses in all 50 states in the United States.
Systems Management Server provides extra functionality for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs reduce the overall administrative expense of managing and configuring software by making it simpler to install system images, manage mobile computers, and operate management tools. In addition to alerting you about techniques to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT projects that cover processes that Feature Packs are intended to streamline. Progent's adoption and upgrade services can minimize spending and reduce business disruption as you transition to new operating systems and applications. Progent's wireless consulting experts can help you define sensible procedures and standards to manage PDAs and intelligent mobile communication devices so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security strategy that includes standards, processes and technologies to keep your IT computer system safe.
Progent's SonicWall firewall consultants can help you deploy, manage, and troubleshoot SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into an end-to-end security plan and design security into your corporate operations.
With Cisco Catalyst switches for small and medium-sized companies, Cisco enables organizations to realize all the benefits of adding intelligence to their networks. Cisco's switch product line allows you to deploy capabilities that make your IT network highly available to handle time-critical needs, expandable to support future growth, secure enough to guard restricted data, and designed for prioritizing and controlling traffic flows to optimize network operations. Progent's Cisco certified engineers can show you how to pick out and integrate Cisco switches appropriate for your company. In addition, Progent's CISSP certified security specialists can show you how to develop a comprehensive security plan and configure Cisco Catalyst switches so they help enforce your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2960 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 switches.
Microsoft Exchange Server 2013 includes major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important innovations plus a redesigned architecture. These improvements affect key areas like ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the potential advantages of upgrading to Exchange Server 2013, design an efficient validation and rollout plan, and educate your IT team to maintain your Exchange 2013 environment. Progent also offers ongoing online consulting and management for Exchange 2013.
Progent's SonicWall firewall consultants can show you how to integrate, maintain, and troubleshoot SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end network protection plan and build protection into your corporate operations.
Progent's CISSP-premier cybersecurity consultants can help organizations of all sizes with any aspect of IT security. Progent can create efficient cybersecurity systems that guard a small office from modern threats or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid networks that support onsite, remote, and mobile users accessing IT resources distributed across a mix of physical sites and various clouds.
Progent's Microsoft-certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration strategies, optimize your network infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT management, staff, develop a corporate-wide security plan, streamline network management, help with application development, and build and test a disaster recovery/business continuity plan.
Progent's certified Microsoft Windows 2000 consultants can show you how to optimize the functionality of your existing Windows 2000 Servers and can streamline system administration, provide tech support and troubleshooting, and enhance security. Progent can also show you how to create, rationalize, and execute a plan to migrate from Microsoft Windows Server 2K to Windows Server 2003. Progent is experienced in designing pilot installations to reduce the technical risk involved with moving to Windows Server 2003 by identifying possible hardware and application compatibility issues.
Progent's Cisco Jabber consultants can provide online or on-premises expertise to help businesses of any size to design, deploy, maintain, update or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide in-depth support for the technologies that go into creating an end-to-end Cisco Jabber solution including Cisco network devices and management software, Microsoft 365 applications, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP trunking, WiFi systems, cyber security, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other pieces of a cohesive collaboration ecosystem.
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad variety of remote services to help your organization to design, develop, pilot test, deploy, manage, and debug business applications powered by any release of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help you to move your legacy Excel applications to the newest releases of Excel, integrate Excel with iOS-powered iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility problems between various releases of Excel. Progent offers as-needed help to clients looking for a fast solution to a stubborn problem related to Office Excel and Progent can also provide full project management support for upgrading or creating line-of-business application software built on Office Excel. Progent's cost-effective online training classes for Office Excel can be customized to address the special requirements of individual users or groups.
If your office network combines Solaris technology with MS Windows, Progent can assist you to incorporate your IT resources into a cohesive environment that permits all your OS platforms to run side by side for simple administration, seamless information exchange, high dependability, enhanced throughput, and tight security. Progent's Sun Solaris and Windows integration support offerings include IT infrastructure configuration and support, consulting for Windows services for UNIX, online network monitoring and management, remote technical support and repair, in-person technical support, and Help Desk Call Center support.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through thorough testing and extensive experience with information security architecture. ISSAP consultants possess in-depth knowledge of access management mechanisms and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-certified security consultants can assist your company with all aspects of architecture security.
Progent can help you to understand the many subscription options offered with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent supports multi-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and manage hybrid networks that transparently integrate local and cloud products and services.
Progent's Network Help Desk Call Center Outsourcing Support Services for desktop support are designed specifically for small organizations who require fast availability of a Help Desk Call Center with professional phone support and full escalation options but who must operate within a modest information technology budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Optional Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Software Recommendation and Integration.
Progent's Linux support experts offer small companies and developers assistance with managing and supporting Linux computers that operate with Microsoft-based technology. Progent can give your business contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide array of expertise offers you an easy single source to show you how to build and manage a secure and robust mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.