Additional Topics of Interest

Small Business Network Management Outsourcing Consulting
Top ProSight IT Management Outsourcing Consultant Services

Progent's ProSight family of managed services are intended to offer organizations who have minimal in-house network support teams with low-cost access to world-class management platforms and technical expertise. Benefits of the ProSight catalog of managed IT services include fixed network maintenance expenses, smart automation of common management tasks, continual absorption of the latest information technology, graceful transition from legacy systems to current solutions, improved fit between computer technology with business goals, access to veteran IT consultants, and freeing up management to concentrate on business issues instead of ever-changing computer technology.

24x7 HelpDesk Consultants
Online Help Desk Online Troubleshooting

The Contact Center support delivery structure used by Progent's Technical Response Center gives small and midsize businesses an affordable option to dependence on freelance service individuals by offering broad expertise shared by numerous support groups, optional round-the-clock availability of urgent assistance, fast escalation to appropriate engineers for solving the most intractable issues, service consistency and dependability, quick follow through overseen by veteran support managers, a variety of convenient mechanisms for requesting support tasks, plus a high level of process transparency enabled by trouble ticket tracking and accessible via a web portal.

Exchange Upgrade Professionals
Specialist Microsoft Exchange Server 2010 Migration

Progent's Microsoft-certified consultants can provide affordable online and onsite help to carry out your upgrade to Microsoft Exchange Server 2010, generate comprehensive documentation of your upgraded messaging environment, train your network support staff and end users to get them up to speed quickly on Exchange Server 2010, and offer continuing management consulting and engineering help. Progent's consultants can also assist you to upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.

Computer Engineer Cisco ASA Firewall with Firepower
Technology Consulting Cisco Firepower Configuration

Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer centralized management of advanced security capabilities like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to plan and execute an efficient upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's security services to build and centrally manage network ecosystems that span local offices, data centers, private clouds and public clouds.

Microsoft Exchange 2003 Support and Integration
Microsoft Exchange 2003 Upgrade Professional

Progent's Microsoft-certified consultants offer technical support and IT consulting expertise for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's upgrade, integration, management, and troubleshooting expertise for Exchange Server include system design, deployment, documentation, onsite and remote troubleshooting, Help Desk Call Center support, expert security evaluation, and full-service IT outsourcing.

Windows Server 2012 R2 Essentials Consultant Services
Windows Server Essentials Dashboard Information Technology Consulting

Windows Server 2012 R2 Essentials is an affordable, entry-level OS that allows small businesses to make the move from the traditional stand-alone in-house datacenter to the new hybrid computing model that includes local and virtualized cloud-hosted resources. Progent's Microsoft-certified consultants offer budget-friendly online consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can help you to assess the potential business advantages of migrating to WS 2012 R2 and implementing a hybrid on-premises/cloud-based model for your network environment. Progent can provide full-service project management support so you can design and execute an efficient move to Microsoft Windows Server Essentials, Microsoft 365, and other Microsoft Online applications and services. Progent also offers as-needed consulting, troubleshooting, and training.

Duo MFA and Single Sign-on Configuration
Multi-factor Authentication Computer Consulting

Progent's Duo services incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.

OS X Design Companies
macOS Technical Support Technology Professional

Progent offers nationwide remote technical support and consulting services for businesses that run Apple macOS and OS X networks or whose IT systems feature a combination of Apple Mac and Microsoft Windows technology. Progent's experts can provide Apple macOS and OS X users a range of IT services including desktop support, upgrading to the current version of macOS from other earlier versions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone and iPad integration and management, or moving to iCloud services. Online IT help offers maximum leverage for your information technology budget by extending client productivity and limiting the hours billed for network repair services. Sophisticated remote access technology and experienced technicians and engineers allow Progent to solve the majority of network problems without wasting time and expense by going to your location. In the vast majority of situations your network problems can be remediated over the phone or via a mix of phone support and online network analysis. Progent can make available Cisco CCIE network experts and CISM premier security specialists to help with the most difficult system problems.

Network Consultant Hyper-V 3.0 Virtual
Setup and Support Microsoft Hyper-V 3.0 Server Consolidation

Progent's network professionals can assist you to analyze the possible benefits of Hyper-V-powered server virtualization for your company, conduct test implementations to verify Hyper-V's compatibility with your line-of-business applications, assess your network infrastructure for optimal performance with virtualization solutions, help you in upgrading to Windows Server 2008 and configuring Windows Hyper-V, train your network management personnel to monitor and administer Hyper-V, provide world-class consulting support for enhancing the protection of your virtual servers, design and validate business continuity procedures that maximize system uptime, and deliver continuing consulting and maintenance including affordable online troubleshooting and comprehensive Help Desk outsourcing.

Services WiMax
Metro Ethernet Specialists

Progent can provide the cost-effective services of remote Internet connectivity consultants to assist your company to evaluate or enhance your ISP services so your Internet connectivity solution aligns with your business needs. Services available from Progent's engineers include assessment of your existing bandwidth utilization, vendor and plan comparison and selection, network provisioning, and overseeing a seamless switchover to a new carrier and/or service arrangement. Provisioning can include enhancing current routers and configuring new ones, implementing firewalls, and upgrading dependable BGP architectures.