SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Microsoft-certified Windows 11 consultants can provide a range of services to support Windows 11 such as Microsoft 365 integration, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined provisioning, and Call Center support services.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Microsoft certified experts offer a range of support services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and ERP platform based, like all Microsoft financial tools, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP provides an affordable tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to deploy and configure, and with its segmented approach you are able to license only the functions you currently need, with the ability to add users and enlarge functionality in the future. Progent's Microsoft Dynamics GP support engineers can show you how to install, customize and manage the latest release of Microsoft Dynamics GP or migrate smoothly from an earlier release.
Progent can help small and mid-size companies to implement and debug conferencing solutions to enable their remote workforce to collaborate efficiently with teammates and clients.
Progent's Palo Alto Networks firewall experts can help you choose, deploy, and manage Palo Alto Networks firewall appliances to create a modern cybersecurity solution that spans your on-premises and cloud-based resources and protects any user anywhere with any device.
Progent's Microsoft certified experts provide small and mid-size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to install critical software rapidly and reliably to appropriate workers, lower software costs and stay compliant by determining patterns of usage, improve Windows protection by increasing your awareness of vulnerability and by installing targeted updates, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational costs by efficiently utilizing the management capabilities incorporated into Windows. Progent's SMS engineers can help you use SMS effectively for automated software and application installation, security patch control, and resource monitoring management including program and hardware inventory.
Progent's certified Windows Server 2019 experts can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers major improvements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering with replication to deliver fast, zero RPO disaster recovery between datacenters located as far as 300km apart from each other. Progent's team of veteran IT experts can assist you to design, deploy, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that meets your functional needs and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by delivering help with procedures like assigning disk pools, determining aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker, designing a TCP/IP configuration replication network, and verifying your disaster recovery solution to show compliance with information assurance standards and government requirements.
Progent's Symantec consultants can help you support discontinued Symantec firewall and Symantec VPN products such as the Symantec Raptor and VelociRaptor family or show you how to migrate to newer firewall technology. Progent can also help you create and execute a complete security strategy that can include firewall/VPN devices and utilities, outsourced security and virus protection services, system monitoring software, and formal policies and processes. Progent has the skill to be your one-stop source for continuing technical support, maintenance, training, and security consulting.
Progent's Windows Server 2019 disaster recovery preparedness consultants can help your organization to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts can provide affordable remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.
ProSight ECHO Data Protection Services from Progent provide small and mid-sized organizations a low-cost end-to-end service for cloud backup/disaster recovery. ProSight DPS automates your backup processes and allows fast restoration of critical files, applications and VMs that have become lost or damaged due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to configure ProSight DPS to be compliant with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data.
Progent's fault tolerant network experts offer non-stop computing support, disaster recovery services, network load balancing, fault-tolerant interoffice connectivity, fault-tolerant Internet interface design, non-stop data center support, and other 24x7 operations consulting to show your small business integrate a 24x7 environment for line-of-business applications. Progent possesses the knowledge and experience to develop affordable, fault-tolerant systems by utilizing the expanding library of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco authorized engineers can show you how to you build a high-availability mutli-location network with a completely mirrored Internet connection and intelligent system load balancing.
Progent's Microsoft certified experts provide a variety of support services for Microsoft Dynamics GP. Dynamics GP is a Microsoft financial platform and corporate management solution based, like all Microsoft financial tools, on the scalable and popular foundation of Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft accounting products in the Microsoft Dynamics GP family, offers a cost-effective solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP/Great Plains is simple to deploy and configure, and with its modular design you are able to purchase only the functions you currently require, with the ability to expand clients and enlarge capabilities when necessary. Progent's Dynamics GP Software support experts can help you install, configure and administer Microsoft Dynamics GP/Great Plains 2010 as well as older editions of Microsoft Dynamics GP.
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Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points, WiFi 6/6E and WiFi 7 APs, security gateway appliances, managed switches, IP phones, and cameras. Progent can provide the expertise of veteran wireless professionals who can assist you to determine the benefits of UniFi products for your business and assist you to design, install, manage, and troubleshoot your UniFi solution.
Progent provides high availability load balancing support covering network load balancing, load balanced applications, network infrastructure routing, and content dispatching technology such as F5 Networks 3DNS. non-stop load balancing technologies for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP.
Progent's service experts in Mac and Windows technology can show you how to combine Apple Macintosh and Windows computers into cohesive networks with resource sharing and collaboration functionality. Allowing efficient cooperation among a variety of servers and desktops powered by Mac OS and Windows calls for broad knowledge of and background with Mac and Windows products. Progent's experience in Windows and Apple consulting makes it possible to offer expert support to companies that rely on these technologies to maintain their competitive edge. Progent can also help your business to interface Apple's iPhones and iPads with your Windows environment.
Stealth intrusion testing is an important component of any overall IT system security strategy. Progent's security experts can perform extensive penetration tests without the awareness of your organization's in-house network support resources. Stealth penetration checking uncovers whether current security monitoring systems such as intrusion incident warnings and event history monitoring are properly configured and consistently observed. Progent can implement continuous automatic PEN testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and unsound product defaults can be combined by hackers into the multi-vector attacks typical of modern strains of ransomware.
Progent's Wireless Consulting Services offer a fast, affordable option for companies of any size to deploy, manage, monitor and repair advanced wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Microsoft Lync 2013, renamed Skype for Business, enables businesses of any size to build a manageable and protected communications environment that supports the modern BYOD computing style with instant messaging (IM), presence, audio/video and web meetings with app sharing and whiteboard, and both IP-based and PSTN calling across a broad range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and network integrators can assist you to assess the business benefits of Lync 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid topology appropriate for your current and future goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your management team and end users. Progent offers expertise in critical pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to integrate Lync Server 2013 with popular Microsoft 365 applications including Outlook and PowerPoint.
Stealth intrusion checking is a key part of any overall network security strategy. Progent's security professionals can perform thorough penetration checks without the knowledge of your company's in-house network support resources. Stealth penetration testing uncovers whether existing security monitoring systems such as intrusion incident warnings and event log analysis are correctly configured and consistently monitored. Progent can implement ongoing automatic PEN testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, compromised credentials, missing patches, and ill-advised IT product defaults can be combined by threat actors into the multi-vector attacks common to modern variants of ransomware.
When performing IT projects for corporate customers, Progent uses a structured approach driven by specified milestones so as to achieve budgetary, scheduling and technical goals while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, test models, design adjustments, and professional deployment. All phases are recorded to make available a detailed summary of technical services performed and to help in downstream system support.
Colocation sites make it possible for businesses to share enterprise-class data centers for hosting computer equipment that runs critical applications. Progent's Microsoft and Cisco premier consultants can help your small business with all aspects of your colocation strategy including choosing and migrating to a colocation site, creating network topology, defining hardware, on-site and on-line maintenance, establishing online network administration, and training your support staff.
Progent's certified cybersecurity experts can run NodeZero-powered threat assessments to verify your security defense systems and policies are correctly set up and effective.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network running efficiently by checking the state of vital devices.
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering along with synchronous replication to provide rapid, zero RPO disaster recovery (DR) between datacenters that are up to 185 miles (300km) apart. Progent's roster of seasoned network consultants can assist you to plan, configure, administer, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by providing help with procedures like assigning disk pools and shelf IDs, arranging aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, setting up a configuration replication network, and testing your disaster recovery solution to show compliance with industry standards and government mandates.
Nexus switches are intended to deliver the throughput, scale, availability, virtualization support, capacity, security and ease of management needed to act as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide online and on-premises support services to assist you to design an optimal switch topology, set up pilot systems to validate your network design, install and configure Nexus switches, create and implement effective policies, run security and compliance evaluations, configure proactive monitoring, fully utilize resources through virtualization, troubleshoot switching and routing problems, maximize performance, plan for expected growth, and set up the advanced high-availability (HA) features incorporated into Nexus products. Progent can also help your business to upgrade non-disruptively from outdated Nexus switches or Cisco Catalyst switches to current Nexus platforms.
Progent's Wireless Consulting Services provide a fast, economical way for businesses of all sizes to deploy, manage and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent's accredited cybersecurity consultants can provide security evaluations of enterprise-wide security to determine your organization's cybersecurity profile adherence to important international cybersecurity standards. Progent offers subscription-based managed services for security monitoring, on-demand network-wide security audits, and targeted security evaluations for critical areas of cybersecurity like Active Directory or ransomware-safe backups. Progent's accredited security experts can also run comprehensive security assessments to evaluate your organization's compliance with key industry security standards including HIPAA, PCI, and ISO.
Progent's Co-managed Call Center service makes it possible for your business to share the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation tool for handling end-user service requests, ticketing, ownership, status tracking, and reporting.
For custom application development, Progent can supply programming experts to write business software in areas such as eCommerce, web development, Microsoft Dynamics packages including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Microsoft IIS to build custom eCommerce solutions based on Microsoft ASP.NET. In addition, Progent offers experts in a wide range of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also offers specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent offers the services of RIM BlackBerry-premier engineers who can help small organizations to design, manage, and repair BlackBerry technology economically and successfully, doing away with the requirement for an in-house BlackBerry specialist and minimizing the cost and distraction of supporting a mobile workforce. Progent's BlackBerry specialists offer in-depth experience working with Progent's Microsoft-premier consultants, Cisco CCIE-certified network engineers, and CISA and CISM-certified security engineers. This wide range of knowledge, in conjunction with Progent's proven online service delivery model, offers small and mid-size companies a cost-effective solution for integrating BlackBerry devices and software productively into their information network.
Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, reconfigure and troubleshoot their connectivity hardware like switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and manages the configuration of almost all devices connected to your network, monitors performance, and generates notices when problems are discovered. By automating complex management processes, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, finding devices that require critical software patches, or isolating performance issues.
Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or onsite consulting services to help you to plan, deploy, optimize and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup software.
Progent offers companies of any size professional support for Intrusion Protection products and IPsec VPN products from leading firewall and VPN security vendors including Palo Alto Networks, WatchGuard, Juniper, Fortinet, and Symantec. Progent can show you how to create a detailed security strategy and select appropriate technologies from a variety of vendors to achieve your security objectives while staying within your spending restraints.
Progent's support services for software/firmware update management offer businesses of all sizes a versatile and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoints scanners, infrastructure appliances such as switches and Wi-Fi APs, and Internet-of-Things (IoT) devices like alarms and robotics.
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant enhancements in capacity, speed, manageability, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.
Progent's certified cybersecurity experts can run NodeZero-powered threat assessments to make sure your security defense systems and policies are correctly configured and effective.
Progent's certified cybersecurity experts can run NodeZero-powered penetration tests to make sure your security monitoring and protection tools and policies are properly set up and effective.
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Progent offers affordable online consulting services for all releases of Microsoft Office Access including Access desktop and Access Web App and offers advanced assistance for application development, database migration, performance optimization, report design, and maintenance. Progent also offers custom webinar classes for Office Access application development and DBA services.
Progent can assist small and mid-size organizations to deploy IP voice solutions to provide their at-home workforce the benefit of transparent access to the corporate phone system.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by tracking the state of vital devices.
Progent's certified IT experts offer Windows Server 2016 integration consulting to assist businesses of any size to plan and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Progent can provide the expertise of a veteran specialist with years of experience installing, maintaining, and upgrading immersive telepresence systems from top-tier vendors including Cisco/TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal network management team, your ISP, and your telepresence technology supplier to help your organization maximize the strategic value of your video conferencing solution.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Cisco CCIE Wi-Fi infrastructure consultants offer online or onsite integration and debugging services to assist you to design, configure, update, tune, manage and debug Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is easy to manage and scale. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, location and setup of Aironet wireless access points to work with your specific office layout, construction, and expected network traffic.
DoubleTake/Carbonite Software offers a family of products designed to provide small and midsize companies a range of affordable solutions for replicating and restoring vital applications such as Microsoft Exchange Server, SQL Server, Blackberry, and SharePoint. Progent's disaster recovery planning experts have extensive experience incorporating DoubleTake/Carbonite technology into small business information networks to achieve a high state of availability and business continuity readiness at a budget-friendly cost.
Progent is among the most expert network support companies for creating e-mail solutions based on Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the benefits of Exchange Server 2000 under typical situations including updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.
Progent's Juniper Networks-certified NetScreen engineer can help your company to configure and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to the latest Juniper products, and troubleshoot infrastructure problems in Juniper-only or mixed-technology environments.
Exchange Servers and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft premier experts can show you how to set up Microsoft Entourage and Exchange so your Mac users can collaborate with colleagues who run Outlook. With Exchange and Entourage for Mac, Exchange and Mac software can collaborate, allowing Mac users to receive and transmit email, examine the GAL, import addresses, sync up appointments, and alert people to conferences with your Exchange account. Progent will verify that your Microsoft Server is properly configured and that LDAP and Outlook Web Access are working. Progent also can provide customized one-on-one Entourage education.