Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than 25 years of experience helping manufacturing and distribution organizations to simplify complicated supply chains and streamline key processes in order to get products to market fast and adhere to customer commitments dependably. Progent can provide the skills of an ERP specialist with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises services that can range from occasional guidance to end-to-end solution design and project management. Sample services offered by Progent for Infor CloudSuite Industrial include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Progent's Microsoft-certified consultants can assist businesses of any size to adhere to best practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist you to migrate from an earlier edition of SCVMM or from a third-party virtualization management system, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 ecosystem to make sure you get maximum business value.
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can assist you to manage your current PIX or ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, configure, tune, administer and troubleshoot firewall environments built on Cisco ASA firewalls with Firepower Services.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers major improvements in scale, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
Progent's Linux support services offer small companies and developers assistance with administering and supporting Linux computers that coexist with Microsoft-based technology. Progent can give your organization access to Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This broad range of expertise provides you with an easy single source to help you build and manage a secure and reliable cross-platform connectivity and communications environment that allows Linux and Microsoft coexistence by combining Windows with major Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and supporting email solutions for clients in the and throughout the United States. Progent provides affordable Microsoft Exchange Servers consulting services to ensure that your email system features compliance, high availability, easy access for off-site and mobile users, time-saving administrative tools, and productive integration with telephony. Progent provides expertise and support services for Microsoft Exchange 2016, Exchange 2013 Server, Exchange 2010 Server, Microsoft Exchange 2007 Server, Microsoft Exchange 2003, and MS Exchange 20000 Server. Progent can also help small or mid-size companies to migrate to Exchange 2016 Server or Microsoft Exchange 2013 Server.
Progent has supported Dynamics GP and Great Plains software for nearly two decades and Progent has delivered system integration, software development, education, and debugging since the platform's debut. Progent offers advanced support for upgrading out of date Dynamics GP deployments. Progent can help your business to plan, pilot, and carry out an efficient upgrade from a an outdated release to the latest version of Dynamics GP.
If your company is producing UNIX or Linux software in an environment that has Microsoft Windows-based processors, desktops, and office applications, Progent offers full-service network support outsourcing that frees you to concentrate on your area of strategic know-how without the constant distraction of maintaining your business network. Through the use of smart network monitoring and by providing remote and on-site support as your business needs it, Progent represents an economical alternative for supporting an IT network that features high reliability, protection, and performance. Progent's UNIX/Linux developer support offerings feature full-service network support outsourcing, virtual infrastructure, online and on-site support and troubleshooting, network monitoring services, and Help Desk Call Center outsourcing.
Progent's consultants can provide Apple macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can assist clients to upgrade to macOS from OS X or earlier editions of Apple OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone integration and iPad management, or migrating to iCloud. For business environments based exclusively on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of planning, integrating and supporting a network infrastructure that is available, safe, efficient and aligned with your organization's objectives.
Progent's certified Windows 2000 consultants can help you enhance the functionality of your existing Windows 2K Servers and can simplify network administration, provide technical support and troubleshooting, and enhance security. Progent can also help you create, rationalize, and implement a plan to migrate from Microsoft Windows Server 2K to Windows Server 2003. Progent is experienced in designing pilot installations to reduce the technical risk associated with moving to Windows Server 2003 by identifying possible hardware and software compatibility problems.
Progent is one of the most expert information technology support companies for creating email and messaging solutions based on Exchange 2000 Server. Progent is skilled in helping small companies derive all the benefits of Microsoft Exchange Server 2000 for typical scenarios such as upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 administration.
Progent can help you plan, deploy, manage, monitor, and troubleshoot an efficient Wireless network architecture, select appropriate hardware and software, and configure access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you put together a thorough wireless network security strategy that is well aligned with the security plan for your entire business network.
Progent can provide the services of BlackBerry-certified professionals who can assist small businesses to plan, manage, and repair BlackBerry technology affordably and successfully, eliminating the need for an in-house BlackBerry expert and minimizing the cost and hassle of supporting a mobile workforce. Progent's BlackBerry specialists offer in-depth experience working with Progent's Microsoft-expert experts, Cisco CCIE-certified engineers, and CISSP and CISM-certified security professionals. This wide range of expertise, combined with Progent's efficient online support model, provides small and mid-size companies a cost-effective solution for integrating BlackBerry devices and software seamlessly into their IT network.
Server proliferation puts pressure on network budgets and administrative resources. Server reduction through a virtual architecture offers lower TCO of hardware and quicker return on investment, more leveraged utilization of physical computers, streamlined operations, enhanced system availability, and easier management. Typical uses for virtual servers are resource consolidation, low-cost platforms for mission-critical legacy applications running on outdated operating systems, and affordable isolation of software development or evaluation systems from on-line systems.
The current ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can assist you to maintain your existing PIX or ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, integrate, tune, manage and debug firewall solutions based around ASA firewalls with Firepower Services.
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver web-based management and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper layer of analysis for incoming email. For outbound email, the local gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email that stays inside your security perimeter.
Small to middle size companies can now get all the benefits of Operations Manager 2007 and also have quick access to Progent’s Microsoft Premier IT consulting experts. With Progent's affordably priced network service programs, small organizations can select a basic Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small business networks enterprise-class availability, security, and productivity.
System Center Configuration Manager 2016 automates software deployment at scale, streamlines security and compliance settings management, inventories network resources, guards against company data leakage, provides health monitoring, enables secure end-user self service, and delivers a common control mechanism for administering mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can assist businesses of any size with any aspect of designing, implementing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.
Progent can provide affordable online consulting to assist you to design, deploy, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for quick jobs to help you get past specific technical bottlenecks or major engagements to help you finish business-critical initiatives on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you create or support a highly available, secure and scalable infrastructure that aligns with your mode of computing. Progent can also provide remote or onsite training for individuals or groups to help manage and use your iOS devices in a secure, collaborative ecosystem that optimizes the business value of your information network.
Progent's certified consultants offers remote and on-premises consulting expertise to assist you to manage, support, and troubleshoot computers powered by Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, security and compliance, disaster recovery, remote connectivity, mobile device integration, wireless configuration, and remote network monitoring and alerts.
Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, operates as the foundation of Cisco's collaboration solution. CUCM and Cisco Unified CM Express (CME) offer a modern IP-PBX by integrating with applications such as Unified CM IM and Presence Service, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent's CCIE-certified network consultants can deliver efficient and affordable remote and on-premises expertise to help organizations of all sizes to create and maintain Unified CM deployments by providing Unified Communications Manager configuration and troubleshooting consulting services that add optimum productivity. Progent's consultants can assist with any aspect of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco VoIP phones and Video phones, designing dial plans, setting up SIP connections and PSTN support, deploying Cisco ISR routers with CUBE support, designing Cisco UCS server failover systems for survivability, performance tuning, and integration with Exchange Server.
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all billed services. Unlike some freelance consultants or local service firms who offer minimal documentation or details of services done, every service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the support reports sent by each staff member to every client. The practice of detailing and archiving service records results in more efficient support and avoids a variety of typical misfortunes such as when a support customer is effectively held hostage to a consultant who won’t let go of vital service information.
Progent's Microsoft certified engineers can assist your company to pilot Windows 7 to verify application compatibility and to check its speed and stability working in your environment. Progent can also help you to evaluate the potential business benefits of moving to Microsoft Windows 7. If Windows 7 makes sense for your business, Progent can assist you to plan and implement a non-disruptive upgrade to Microsoft Windows 7 from a previous release of Microsoft Windows.
Progent offers cost-effective online support for all editions of Office Access including Access desktop and Access Web App and offers advanced help for application development, database conversion, performance optimization, report design, and maintenance. Progent also can provide tailored online classes for Access programming and DBA services.
Progent's management team includes seasoned veterans with decades of experience providing computer consulting services, technical support, and strategic IT planning to businesses ranging from startups to global enterprises. Great support calls for great people, and Progent is proud to have assembled a management staff that can provide businesses with the best service value available anywhere.
Microsoft WSUS allows information technology administrators to deploy and track the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft SUS, network support staff can fully and easily manage the installation of updates that are published via Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial setup of Microsoft Software Update Services such as planning the Microsoft WSUS deployment, configuring client's computers, defining the Group Policy parameters, and making sure your Microsoft WSUS GPO is associated with an Active Directory container appropriate for your network environment.
Cisco's wireless VoIP phones are hardened wireless handsets intended for workers who are mobile within office, warehouse, retail or other environments where management wants portable phones that provide more administrative control, security and ruggedness than is possible with the Bring-Your-Own-Device mode of workplace communications. Successful integration of Cisco's wireless VoIP phones usually demands that you set up and optimize numerous key pieces of your Wi-Fi environment including access points, routers, wireless LAN controllers, and call management tools. Progent's Cisco-certified experts can provide online and onsite assistance to help your organization build and manage a Cisco wireless IP phone deployment by delivering services that can range from debugging the set up of an IP phone or access point to providing project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Progent’s National Support Center provides national remote help for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier support professionals provide telephone help and online direct network connection to isolate and resolve network problems quickly and economically. The scope of technical experience represented by Progent's team of country-wide support professionals makes it possible to escalate even the toughest network issues to competent experts as needed.
Progent offers businesses of all sizes world-class IT online or onsite consulting for networks based on Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier IT consultants also offer security consulting for businesses ranging from the small office to the worldwide enterprise.
Progent can provide the cost-effective services of remote Internet connectivity consultants to help your organization to evaluate or update your Internet services so your Internet connectivity solution matches your business needs. Services provided by Progent include assessment of your current bandwidth utilization, carrier and plan comparison and selection, network provisioning, and managing a smooth switchover to a new carrier and/or service arrangement. Network provisioning can include enhancing existing routers and switches and deploying additional ones, implementing firewalls, and designing fault-tolerant BGP configurations.
Progent can provide cost-effective remote support to help businesses to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.
Progent can help you to deploy Cisco's networking products to build a robust foundation for your onsite, private cloud, or hybrid-cloud data center and improve operations in key areas such as hardware consolidation, security and compliance, manageability, reliability, and recoverability.
Progent's Microsoft-certified consultants can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Online and on-premises evaluation and upgrade support for Microsoft Windows 10 provided by Progent include Return on Investment estimates, project management, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management, teleworker access, data and identity security, streamlined deployment and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, webinar training for network management personnel and end users, and ongoing consulting support.
Remote 24x7 monitoring, proactive alarms, and actionable reports are crucial to maintaining the proper operation of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management technology has advanced to the point that companies of any size can afford a degree of protection that was previously limited to large enterprises. Progent can provide several Remote Monitoring and Management solutions available as economical service packages designed to assist you to identify and fix a an array of IT network problems before they can disrupt productivity.
Progent's Cisco Meraki wireless AP consultants offer remote and onsite support to help businesses of all sizes to plan, install, manage, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and support Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products such as Catalyst and Nexus switches, routers and firewalls to build a cohesive network infrastructure that provides the same access, responsiveness, security compliance, manageability and availability for wired and Wi-Fi clients irrespective of their location or device.
Progent's pricing policy is to bill for online service and in-person visits per minute. As a result, you are charged exclusively for delivered services. Progent does not impose a higher rate for off-hours or urgent service, and inside California or in areas where Progent provides in-person support, Progent does not bill for travel except for urgent calls where on-site time is less than four hours. In addition, Progent imposes no minimum charge and asks no retainer for services provided during regular business hours. Many support firms demand large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big invoices for quick repairs so you won't be forced to permit simple problems to stay unaddressed.
Progent can provide economical remote access to IT engineers with expertise in a wide array of products and services that provide solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus notebooks and handhelds. Progent can provide help for all major backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can help you to implement, upgrade, or troubleshoot backup/restore solutions for a variety of environments such as on-premises, edge to datacenter, cloud-based, or hybrid.
Forefront TMG 2010 builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily managed web gateway that acts as a single-server solution for a variety of security functions including an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, VPN management, plus HTTP and HTTPS inspection. Forefront TMG 2010 provides advanced web security logging and reporting capabilities, allows customized reporting powered by SQL Server, works with Active Directory to streamline authentication, and can be deployed as a virtual server to cut costs and enhance recoverability. Progent's Microsoft-certified engineers can assist your company to design and carry out pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also assist you to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Progent's CISM-certified security consultants can help you safeguard your Mac network through expert services including running security tests, clean up after virus and denial of service attacks, setting up firewalls, integrating safe off-site and mobile access, installing automated programs for defense against viruses, spam, and malware, and developing a company-wide security plan appropriate for the particular objectives of your business network.
If your company network combines UNIX, Linux or Solaris technology with Microsoft Windows, Progent can help you to integrate your computers into a unified network that permits all your OS platforms to run side by side for easy administration, seamless information exchange, high dependability, enhanced performance, and tight security. Progent's UNIX/Linux/Solaris and Microsoft Windows integration support services include network infrastructure integration and support, support for Windows services for UNIX, online server monitoring and management, remote technical support and repair, on-site technical support, and Helpdesk services.
Progent practices information transfer from Progent's support experts to clients. By teaching customers to deal with problems that are within their comfort zone, Progent can concentrate on delivering high-value skills where Progent faces few competitors. Small companies who work with familiar freelance consultants or who maintain in-house IT personnel benefit when Progent passes on knowledge about critical technology and tested processes to make their networks more robust, protected, and efficient.
Progent's Microsoft certified support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 migration plan that avoids productivity downtime, simplifies ongoing support requirements, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent has the experience to complete your move quickly and economically. Progent's Exchange 2007 help, troubleshooting, and design offerings include assistance with the configuration of third-party add-ons to Exchange Server 2007 that are best aligned to your business needs.
Configuration Manager automates application and device deployment at scale, simplifies security and compliance settings control, keeps track of network assets, guards against company data leakage, performs network health monitoring, allows safe end-user self service, and offers a common control mechanism for managing mixed-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration specialists can assist businesses of any size with any aspect of designing, implementing, operating and troubleshooting a SCCM solution for local, cloud, or hybrid networks.
Progent can help you prepare and implement a smooth migration to Dynamics GP/Great Plains so that you preserve your information, improve your protection, enhance your management reporting, take full advantage of Microsoft Office integration, and reduce productivity disruption by creating and following a smart migration plan. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't waste productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports consulting, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to produce specialized business applications and eCommerce solutions that work seamlessly with Microsoft Dynamics GP 2010/Great Plains 2010.
Progent's Test and Training Lab at the QTS Colocation Center can be used for piloting line-of-business applications, developing cost-effective migration procedures, assessing and tuning performance, designing or validating disaster recovery solutions, mitigating compatibility problems, and establishing training systems for the latest technologies. For Progent clients who lack adequate in-house resources to configure proper pilot environments, Progent's Test and Training Lab cuts capital outlay and engineering risk and helps keep vital IT initiatives on schedule.
Progent can help you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including designing HA architecture for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying storage requirements for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Configuration Manager 2016 automates application and device deployment at scale, streamlines security and compliance settings control, inventories network assets, protects against corporate data leakage, performs network health monitoring, enables secure end-user self service, and delivers a single point of control for administering mixed-OS networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can assist businesses of any size with any aspect of designing, implementing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.
SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the fast development of a new generation of enterprise-class programs that can provide your company a critical competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET environment.