Progent's Cisco CCIE network experts can assist your business to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software consulting.
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all billed support activities. Unlike many independent consultants or small support organizations who offer minimal documentation or specifics of tasks performed, each service delivered by Progent is tracked by full documentation. Every Progent consultant has use of the service reports transmitted by each staff member to every customer. The practice of documenting and organizing service records allows more effective service and eliminates a variety of common misfortunes such as when a service customer is virtually held hostage to a consultant who won't release the keys to the kingdom.
Progent's data center IT services are intended for businesses with hardware located at IDCs or data center co-location hosting facilities and requiring timely in-person assistance at the colo facility plus remote support from Microsoft and Cisco Premier experts. Progent provides a full range of data center and IDC and colocation consulting services including network topology evaluation, Windows and Linux server installation and maintenance, troubleshooting for server and communications infrastructure, development and installation of high availability systems, architecting and deploying layered security defenses, firewall integration and troubleshooting, configuring load balancing solutions, and creating high-availability server clustering configurations.
Microsoft Communications Server delivers Instant Messaging and Real Presence in an extensible, world-class solution offering enhanced security, seamless compatibility with popular Microsoft products, an extendable, industry-standard development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product allows lower costs and elevated business efficiencies, enhanced individual output, and better IP protection. Microsoft Communications Server has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications experts offer online and on-premises configuration support and mediation services for your Office Communications Server deployment and can help you to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also help you to plan and execute an efficient migration that will add significant strategic value to your information network
Progent's Cisco-certified SIP infrastructure consultants can help you to design, integrate, maintain, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-based IP PSTN trunks and offer cost-effective online or onsite expertise to help businesses to migrate smoothly to a modern communications environment that offers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business or Lync for access to a SIP-based IP PSTN trunk.
Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to design specialized line-of-business applications and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can show you how to create reports that allow you to analyze your business more effectively, transforming uncooked information into useful understanding of your company and customers.
Cisco's Catalyst Wi-Fi controllers simplify the management of wireless LANs by unifying the configuration and management of wireless access points, tuning wireless throughput by limiting the impact of radio frequency congestion, enhancing wireless uptime with rapid auto-failover, and hardening security by identifying threats and filtering traffic content based on user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's latest wireless controller solutions.
If your business network combines Linux technology with Microsoft Windows, Progent can assist you to integrate your IT resources into a cohesive network that allows all your OS platforms to coexist for easy management, transparent information exchange, high availability, superior performance, and tight security. Progent's UNIX/Linux and Windows coexistence support services feature IT infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online network help and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.
Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business advantages of migrating to SQL Server 2017 and can assist your organization to plan and carry out an efficient migration of your current SQL Server environment to any network model including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or on-premises support ranging from as-needed architecture review or troubleshooting to end-to-end project management to ensure your SQL Server 2017 initiative is successfully completed on time and within budget.
System Center 2016 Data Protection Manager provides near-continuous backup and easy recovery capabilities for Microsoft-based environment. SCDPM 2016 delivers application-aware backup for key workloads like Microsoft SQL Server, Exchange and SharePoint, protects Windows and Linux VMs, works with VMs hosted by Hyper-V and VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to design, deploy, manage, and repair a multi-site backup/recovery solution powered by System Center 2016 Data Protection Manager. Progent can assist you to upgrade from an older release of DPM or from a legacy system, and Progent can tune your DPM 2016 environment for on local, colocated, cloud-based or hybrid deployment models. Progent can provide remote or onsite support and can provide as-needed expertise to help you through technical bottlenecks or deliver comprehensive project management or co-management services to make sure you complete your Data Protection Manager 2016 deployment on time and within your budget.
Progent can help companies of any size to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify network administration and lower hardware expense. Microsoft Azure offers a wealth of cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud networking architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and network infrastructure and make sure that you avoid the common errors small companies make when migrating to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN connections and to manage iPhones and iPads and Google Android smartphones and tablets.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to deliver web-based management and world-class protection for your email traffic. The hybrid structure of ProSight Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's on-premises security gateway device adds a further layer of analysis for inbound email. For outbound email, the onsite gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.
Progent is one of the most qualified information technology support firms for integrating email and messaging solutions powered by Exchange 2000 Server. Progent is skilled in helping small businesses derive the full advantages of Microsoft Exchange Server 2000 for typical scenarios such as updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.
Progent's Microsoft-certified SQL Server 2019 consultants can assist you to assess the advantages for upgrading to SQL Server 2019 and can provide fast remote or on-premises contact with experts in solution design and integration, software programming, database administration, and network security.
Microsoft Windows Server 2008 represents a major step forward in making IT networks more secure and available, easier to virtualize and administer, higher performing, and able to offer an improved environment for web publishing. Progent can help your company get the most from the enhancements incorporated into Microsoft Windows Server 2008 by providing consulting, tech support, education, staffing, monitoring, and security services.
System Center Configuration Manager automates software deployment and updating, streamlines compliance settings management, inventories network resources, protects against corporate data leakage, provides network health monitoring, allows secure end-user self service, and offers a common control mechanism for managing multi-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of planning, installing, operating and repairing a System Center Configuration Manager deployment for local, cloud, or hybrid networks.
If your company network mixes Sun Solaris platforms with Windows, Progent can show you how to integrate your IT resources into a cohesive network that allows all your OS platforms to coexist for easy administration, seamless dataflow, high availability, enhanced throughput, and strong security. Progent's Sun Solaris and Microsoft Windows integration assistance offerings include network architecture integration and support, support for Windows services for UNIX, remote server monitoring and management, online technical support and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.
Progent's Citrix-certified consultants can assist you to evaluate the potential strategic value of the available versions of Citrix Essentials for Hyper-V, help you to use Citrix management tools in your Microsoft Hyper-V environment, and demonstrate to you how to use Citrix Essentials for Hyper-V to improve the performance, availability, flexibility, and recoverability of your virtualized network while reducing the cost of equipment and operations and streamlining management processes.
Progent can assist small businesses to migrate any part of their computing infrastructure to Microsoft Azure. This can simplify IT management and lower hardware investments. Azure offers a wealth of public cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud computing models supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and network infrastructure and make sure you avoid the common mistakes small companies make when migrating to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Google Android smartphones and tablets.
Progent's Microsoft-certified consultants can provide remote or in-person support to assist businesses of any size to design, implement, manage, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from earlier releases of Data Protection Manager or from another backup system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud-based, or hybrid environments. Progent can provide occasional support for fixing particularly stubborn issues, or comprehensive project management support. Progent can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and test a consistent workflow for recovering applications and services rapidly after an outage. SRM provides centrally controlled and automated recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, updates and patches and can produce reports to confirm full service restoration, validate SLAs and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to design, deploy, test and maintain a DR solution powered by VMware SRM.
Microsoft Virtual Server 2005, hosted on the Windows Server operating system and based on technology originally developed by Connectix, delivers the power necessary to carry out server consolidation, application migration, and server isolation tasks through virtualization technology in an enterprise-ready IT network with high scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at companies who want to improve ROI in software development and piloting, upgrading from legacy line-of-business applications, and server consolidation. Progent's skilled Virtual Server experts can assist your company to assess and integrate Microsoft Virtual Server.
Progent can provide cost-effective remote support to assist businesses of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, system design, testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all delivered services. Unlike some independent consultants or local service firms who provide minimal documentation or details of services done, every service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the support reports transmitted by every consultant to every client. The practice of detailing and archiving service activity results in more effective support and eliminates a variety of typical misfortunes such as when a service customer is effectively held captive to a consultant who won't release the keys to the kingdom.
Progent's Cisco CCIE Wi-Fi network consultants offer remote or on-premises configuration and debugging support to assist your organization to plan, implement, update, tune, administer and troubleshoot Aironet Wi-Fi AP deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and configuration of Aironet wireless access points to work with your specific office layout, construction, and expected workloads.
Progent's management team consists of industry veterans with decades of background providing computer consulting, technical support, and long-term information system planning to businesses ranging from small offices to global enterprises. Great service calls for great personnel, and Progent is proud to have assembled a management team that can provide businesses with the top service value in the industry.
Progent's Microsoft consultants can provide in-depth expertise in implementing, managing and troubleshooting all versions of Microsoft Project, Project Server, and Microsoft Project Online and can provide a broad variety of affordable online support services based on industry best practices to help businesses of any size to receive all the benefits of this powerful platform. Support services available from Progent include solution planning, installation and migration, setting up secure file and status sharing among onsite and offsite users, network infrastructure optimization, and customized online training classes.
Progent's certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Windows Server 2019 delivers major enhancements in capacity, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.