Data Security and Compliance
For IT Systems:
CISA Certified Security Auditing Consulting
Additional Topics of Interest
Professionals CISSP-ISSEP Security
CISSP Certified Cybersecurity Consultants
Progent's CISSP-premier cybersecurity experts can assist organizations of all sizes with any aspect of IT security. Progent can implement efficient security systems that protect a small business against advanced malware attacks or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that support onsite, remote, and mobile clients sharing IT resources spread across a mix of physical sites and public and private clouds.
Business Portal for Dynamics GP Technology Professional
24 Hour Microsoft Dynamics GP Troubleshooting
Progent's seasoned solution designers and programmers can help your business to create enhancements to Microsoft Dynamics GP that support the special requirement of your organization without losing the benefits of Windows integration and connectivity. Progent can also provide help with a variety of software development technologies that can be utilized to create user-interface and data integrations with Microsoft GP/Great Plains. These tools include Dexterity, Modifier, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Windows 2003 Online Consulting
24 Hour Microsoft Windows 2003 Configuration
Progent's Microsoft-certified Windows 2003 Server consultants offer computer help and expert consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows Server 2003 migration, integration, update, and support offerings include system planning, installation, project management, in-person and remote technical support and troubleshooting, Help Desk services, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.
Anti-Virus Support and Help
Best Antivirus Subscription
E-Mail Guard is Progent's affordable antispam and virus defense solution that offers small businesses world-class defense against spam, viruses, directory harvesting, and other forms of e-mail-based attacks on IT systems. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive suite of web-based antispam and virus protection services that ward off email attacks before they are able to penetrate the corporate firewall. Perimeter Manager also lets administrators track and manage their email application, irrespective of server vendor, hardware type, or data center location.
Consulting Microsoft ISA 2004 Server
Internet Security and Acceleration Server Technical Support Services
Progent's Microsoft-certified ISA Server consultants have long backgrounds developing ISA Server-based security solutions for information systems with many offices, mobile users, and mission-critical web applications. Progent's ISA Firewall consultants are available to assist your company in designing and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your information security needs without adversely restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Windows 7 Help Desk Specialists
Microsoft Experts Windows 7 Consulting Services
Progent's Microsoft certified engineers offers remote and onsite support services to assist you to administer, maintain, and troubleshoot PCs powered by Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, data and identity protection, backup and restore, remote access, mobile device management, Wi-Fi network design, and remote network monitoring.
Photoshop Train
Macintosh Applications Class
Progent's Apple Mac experts can support the creative facets of Mac computing by providing consulting services and training in imaging, audio, and motion video. Progent's support professionals offer help in a variety of Apple Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post production facility.
Enterprise Active Directory Information Technology Outsourcing Firms
Network Architecture Networking Consultants
For large businesses, Progent can supplement in-house network support staffs by providing world-class experience in supporting key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the national or global businesses with branches, Progent can perform as a seamless nearby supplement of enterprise IT management. Progent’s enterprise consulting services include company-wide security, online branch office support, system design, Sarbox compliance, project management, and top-level service for multiple location office environments powered by Enterprise Windows 2003. Progent can provide field engineers and specialists to assist with a site move or branch move, or a system designer to help with setting up or utilizing an Internet Data Center or Hosting Facility.
Contract Programming Firm Microsoft T-SQL
SQL Server Application Consulting
Microsoft SQL Server 2005 offers powerful, standardized tools to IT professionals and information workers, reducing the complexity of creating, integrating, managing, and using enterprise information and analytical applications in environments ranging from handheld devices to enterprise data systems. The sophistication and integration demands of Microsoft SQL Server 2005 require a network consulting firm with real-world expertise and wide knowledge in planning and deploying information-based, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
24x7x365 IT Consultant Cisco Virtual Private Network
Cisco Virtual Private Network Technical Consultant
Cisco's security and offsite connectivity solutions for small to mid-size businesses represent a complete range of manageable security products to let you protect your entire network infrastructure. Cisco's Virtual Private Network product family includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that fit best with your business goals.
Engineer City Government Cisco
24-7 County Government Cisco Consulting
Progent has extensive experience providing a broad range of remote network support and emergency repair services to local governments and schools throughout the U.S. Progent is one of the industry’s pioneers in providing expert online IT support and has provided network solutions to clients in every state. Remote support saves travel expenses and solves problems more quickly than onsite support.
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Power BI Service Developer
Microsoft Certified Power BI Mobile Apps Programmer
Progent's Power BI consultants can assist your business to plan, deploy, maintain, enhance or debug your Power BI environment. Progent can also help you to organize your target data for Power BI visualizations. Progent can show you how to build and administer an on-premises, cloud, or hybrid network model for Power BI.
Windows Server 2022 Azure Arc Online Consulting
Windows Server 2022 migration Remote Support
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to plan and implement an efficient upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that integrates cloud-based Windows Server on Azure with a self-hosted installation of Windows Server 2022.
24/7 Microsoft Windows 11 Engineers
Windows 11 Security IT Consultant
Progent's Windows 11 consultants offer an array of services to support Windows 11 such as cloud and hybrid integration, mobile management, telecommuter connectivity, security and compliance, streamlined provisioning, and Call Center services.
Troubleshooting Catalyst 8300
ISR 4000 Router Integration Support
Cisco has developed a full product line of routers that includes appliances designed to provide the protection, performance, and availability demanded by customers ranging from branch offices to global enterprises. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and network availability. Progent can help you select and configure Cisco routers to build a solid infrastructure for your IT system and to make it economical to grow as you support new users, start new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS platform, such as the Cisco 800 family of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Routers.
Network Consulting Endpoint Virus Immunization
ProSight Ransomware Protection Consult
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior machine learning technology from SentinelOne to defend endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which easily escape traditional signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to manage the complete threat progression including blocking, infiltration detection, containment, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats.
Configuration Citrix XenDesktop VDI
Windows desktop virtualization Services
For desktop and application virtualization, Progent offers the support of a Citrix-certified XenDesktop expert who can assist your company to plan a XenDesktop solution that maximizes the strategic value of your IT network; integrate XenDesktop software with your servers, end-user computers, and peripherals; upgrade your older virtual desktop software to the latest releases of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also instruct your network managers to adhere to industry leading practices to maintain XenDesktop effectively.
Server Management Professionals
Engineer Virtualization
With virtual server technology, companies are able to operate many virtual machines on one actual server. Virtual server technology allows IT organizations to enjoy all the advantages of server isolation, while avoiding the expense associated with buying extra server equipment. Virtual servers are the enabling technology for private clouds, which offer important advantages such as lowering the costs of hardware, facilities, and management while improving data protection, network reliability, and recoverability. Other key server management technologies are server monitoring software, Windows Server Update Services, and remote server management hardware. Progent's professional server management specialists can assist you with all aspects of server virtualization and administration to allow your company to contain costs and conserve time.
Double-Take Availability Online Support
Double-Take Backup Information Technology Consulting
DoubleTake/Carbonite Software publishes a family of tools designed to deliver small and midsize companies a range of cost-effective solutions for replicating and restoring business-critical workloads including Microsoft Exchange, SQL, RIM Blackberry, and SharePoint. Progent’s disaster recovery planning experts have extensive backgrounds incorporating DoubleTake/Carbonite technology into small business IT networks to achieve an advanced level of fault tolerance and business continuity readiness at an affordable cost.
IT Services ProSight Remote Infrastructure Management
Urgent Automatic Network Infrastructure Mapping Help and Support
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, monitor, reconfigure and troubleshoot their connectivity hardware such as switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, copies and displays the configuration of almost all devices connected to your network, monitors performance, and generates alerts when potential issues are discovered. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, finding devices that need important software patches, or identifying the cause of performance issues.
Award Winning Windows Server 2016 Stretch Clusters Computer Consulting
Windows Server 2016 Hybrid Configuration Support
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting services to assist businesses of any size to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain clusters.
24x7 BlackBerry Redirector Consulting Services
24/7/365 RIM BlackBerry Exchange Support and Integration
Progent can provide the services of BlackBerry-certified professionals who can assist small businesses to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the requirement for an internal BlackBerry specialist and reducing the expense and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers offer in-depth experience working with Progent's Microsoft-premier experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security engineers. This wide range of expertise, in conjunction with Progent's proven online service delivery model, provides small and mid-size businesses a cost-effective option for integrating BlackBerry devices and software productively into their information network.
Remote Employees Collaboration Computer Consulting
Teleworker Collaboration Online Consulting
Progent can help small and medium-size organizations to set up collaborative applications to enable their at-home workforce to engage in productive interaction with fellow workers and clients.
Internet of Things patch management Consultants
iOS patch management Engineer
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Services Security Audit
Wireless Security Professionals
Progent provides expertise for security analysis utilities including Microsoft Baseline Security Analyzer for performing a set of automatic network testing scans to identify potential security problems. Progent has broad experience with security auditing tools and can show you how to make sense of audit reports and react appropriately. Progent can help you design security into your company operations, configure scanning tools, define and implement a secure system environment, and suggest procedures to maximize the security of your network. Progent's security engineers are ready to show you how to configure a firewall, implement secure remote access to email and data, and install VPN. Progent's certified security experts can also test the protection of web applications and can run comprehensive information security tests of company-wide security to determine your company's compliance with important industry security standards including HIPAA, NIST, and ISO.
Consultant Services Radvision XT5000
Consultants Radvision Video Conferencing
Progent can provide the support of a certified consultant with expertise deploying products from the leading telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can help your company to plan, configure, expand, or maintain a telepresence environment that preserves your investment and maximizes the strategic value of your IT network. Progent also offers the services of network infrastructure engineers who can assist companies of all sizes to build and maintain a network that provides the speed, dependability, protection, and scalability required to support your telepresence environment.
Remote Email Block Lists Consultants
ProSight Email Denial of Service Protection Consultancy
Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver centralized management and world-class security for all your email traffic. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway device provides a further layer of analysis for inbound email. For outgoing email, the local gateway provides AV and anti-spam filtering, DLP, and encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.
Computer Engineer Meraki Wave 2 AP
Meraki MR42 Access Point Online Help
Progent's Cisco-certified wireless networking experts can provide remote and onsite consulting and troubleshooting services to assist you to plan, configure, administer, tune, and debug wireless networks that incorporate Cisco's Meraki access points. Progent's experts can also assist your organization to design and deploy hybrid environments that integrate local and cloud-based resources and that deliver easy access, advanced security, unified management, and consistent operation for all your wired and wireless devices.
SCVMM 2016 and Nano Server Technical Consultant
SCVMM 2016 and SQL Server Network Consultants
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is intended to offer a centralized mechanism for configuring and administering virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with any aspect of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you upgrade efficiently from older releases of VMM, develop processes for creating and installing virtual machines and VM hosts, implement high-availability scale-out clusters, connect your private cloud resources with public clouds, configure virtual switches and load balancers, write and debug PowerShell scripts, and assist you to evaluate the strategic advantages of new capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's virtualization experts can provide advanced Windows Hyper-V consulting and VMware ESXi expertise.
Cisco Certified Expert Meraki Access Point Management IT Consultant
Online Help Meraki Wi-Fi AP Management
Progent's Cisco Meraki wireless access point consultants provide remote and on-premises support to help businesses of all sizes to plan, install, manage, upgrade or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help your business to configure and support Meraki-based wireless infrastructure for environments that can range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology including Catalyst and Nexus switches, ASR routers and ASA firewalls to create a seamless ecosystem that delivers the same connectivity, performance, security, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or computing device.
Cisco PIX 500 Firewall Migration Technical Consultant
Cisco PIX Firewall IT Consultant
Cisco's PIX 500 firewalls have reached end of life and Cisco might not support these devices. Progent continues to offer technical assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can in addition help you determine whether to move up to more current firewall products from Cisco. Progent's Cisco technology specialists can help your company design and carry out an efficient upgrade to Cisco ASA 5500-X firewalls following industry best practices.
Microsoft Windows 11 Upgrade Network Specialists
Windows 11 Microsoft Deployment Toolkit Consulting Services
Progent's Windows 11 consulting experts can provide a variety of services for Windows 11 such as Microsoft 365 integration, mobile device management and synchronization, at-home workforce access, security and compliance, automated deployment, and Call Center services.
Online Troubleshooting SQL Server 2017 Graph
Urgent SQL Server 2017 and Excel Online Support Services
Progent's Microsoft-certified SQL Server 2017 consultants can help your organization to design and carry out a smooth upgrade from your existing SQL Server deployment to SQL Server 2017.
24-7 Trend Micro Scanmail Computer Network Specialists
Urgent Microsoft Exchange 2000 Computer Consulting Companies
Progent's Microsoft-certified experts have 20 years of background providing e-mail and unified email/telephony solutions for businesses. Progent offers affordable Microsoft Exchange Server support services to strengthen email security and virus protection, provide high availability email, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange consulting and support offerings can aid you in planning and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or outdated Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Windows 10 Security Online Technical Support
Windows 10 Migration Small Business IT Outsourcing
Progent's Windows consultants can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises assessment and upgrade services for Windows 10 provided by Progent include Return on Investment estimates, project coordination, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management, telecommuter connectivity, security and compliance, automated deployment and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support personnel and users, and post-migration technical help.
Exchange 2013 Backup and Restore Network Consultants
Microsoft Certified Expert Exchange 2013 Disk Availability Group Consultant
Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Exchange 2010 and delivers important new features as well as a redesigned architecture. These improvements affect key IT areas like ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the possible business benefits of migrating to Exchange Server 2013, design a cost-effective validation and rollout plan, and train your IT staff to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable remote consulting and support and management services for Exchange Server 2013.
After Hours Co-managed Service Desk On-site Technical Support
Immediate Co-managed Call Center Remote Technical Support
Progent’s Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk support seamlessly between your IT staff and Progent's pool of certified technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
24/7 Windows and Linux Remote Troubleshooting
Linux with Windows Services
If your office computer system mixes Linux technology technology with Microsoft Windows, Progent can assist you to incorporate your servers into a unified network that permits all your operating systems to coexist for easy administration, seamless dataflow, high dependability, enhanced throughput, and tight security. Progent's Linux and Windows coexistence support offerings feature network architecture configuration and service, consulting for Windows services for UNIX, remote network monitoring and management, online technical help and repair, on-site technical support, and Help Desk outsourcing.
Upgrade Consultants Exchange 2000 Upgrade
Microsoft Expert Upgrade Exchange 2000
Progent is one of the most expert information technology consulting firms for integrating email and messaging solutions powered by Exchange 2000. Progent specializes in helping small businesses get the full advantages of Exchange Server 2000 for common scenarios such as updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.
Windows Server 2008 R2 Online Help
24/7 Microsoft Certified Expert Windows Server 2008 R2 Support
Microsoft Windows Server 2008 R2 features high levels of performance, protection, availability, scalability, and versatility that accelerate productivity of local, remote, and mobile users. Progent's network professionals can provide cost-effective remote consulting, technical support, and education services to assist your company to design, implement, and maintain Windows Server 2008 R2 in order to add substantial business value to your information system.
Windows 10 Installation Professionals
Emergency Windows 10 Trusted Boot Technology Consulting
Progent's Microsoft-certified consultants can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Online and onsite evaluation and migration support for Windows 10 offered by Progent include Return on Investment estimates, project coordination, compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile device management, telecommuter connectivity, security and compliance, automated deployment and administration, infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for IT support staff and users, and post-migration technical help.
Aironet 3600 Access Point Computer Engineer
Cisco Experts Aironet 1600 Access Point Support
Progent's Cisco CCIE wireless infrastructure consultants can provide remote or onsite configuration and troubleshooting services to help you to plan, implement, upgrade, optimize, administer and debug Aironet wireless access point environments of any scale or topology. Progent's Cisco wireless controller consultants can also help you to combine your wireless environment with your wired network infrastructure and cloud-hosted resources to create an enterprise connectivity solution that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, location and setup of Aironet wireless access points to work with your specific workplace design, building structure, and expected network traffic.
Forefront TMG 2010 Remote Support Services
Microsoft Forefront TMG Support and Help
Forefront TMG 2010 is based on the proven security technologies of Microsoft ISA Server 2006 and provides a easily managed web gateway that acts as a one-server platform for a variety of security functions including an multi-layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security reporting features, permits customized reporting generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be operated as a virtual machine to cut expenses and improve availability. Progent's Microsoft engineers can help you to design and carry out test and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also help your organization to upgrade smoothly to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Emergency macOS Troubleshooting Services
macOS Technical Support Consulting Services
Progent provides national online technical support and troubleshooting services for businesses that operate Apple macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft technology. Progent's experts can provide Apple macOS and OS X clients a variety of IT services such as desktop assistance, migration to the latest edition of macOS from other earlier versions of Apple macOS or OS X, plus help with Mac application software. Progent can also help your business with Apple iPhone and iPad integration and management, or migrating to iCloud services. Remote network consulting offers optimum return for your IT dollar by extending user productivity and limiting the time billed for network repair services. Sophisticated remote support utilities and experienced technicians and engineers combine to enable Progent to solve most IT issues without wasting time and money by traveling to your location. In most of cases your network problems can be dealt with over the phone or via a mix of phone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP and ISSAP certified security specialists to assist with the toughest system problems.
Lync Server 2013 VoIP Consultant Services
Immediate Microsoft Lync Server 2013 Consultants
Microsoft Lync Server 2013, rebranded Skype for Business, enables organizations of all sizes to create a centrally managed and secure communications ecosystem that supports the modern BYOD computing model with IM, presence, web meetings with app sharing, as well as IP and PSTN telephony across a broad range of desktop and mobile clients. Progent's certified Lync Server 2013 consultants and network integrators can assist you to assess the business benefits of Lync Server 2013, create an on-premises, cloud-based (via Lync Online) or hybrid topology appropriate for your present and future plans, deploy Lync Server 2013 in a way that expedites your ROI, and deliver live webinar and on-premises training to your IT team and users. Progent offers in-depth expertise in key components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with key Microsoft 365 applications such as Outlook and PowerPoint.
IT Consultant Cisco ASDM Firewall Management
Cisco ASA firewall VPN Outsourcing
Progent’s experienced Cisco IT security consulting professionals provide high-level PIX and ASA Firewall consulting support including infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home offices to modular enterprise-level appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, performance, and excellent availability for network environments of any size. PIX and ASA Firewalls are based on a hardened, purpose-built operating system, eliminating possible OS-specific security gaps.
Virtual Server Technology Specialist
Best Mission Critical IT Applications Onsite Technical Support
Server proliferation wreaks havoc on network budgets and administrative resources. Server reduction through a virtual infrastructure offers lower total cost of ownership of servers and quicker return on investment, more efficient utilization of physical computers, streamlined operations, enhanced system uptime, and easier management. Common usage scenarios for virtual servers include resource consolidation, low-cost platforms for mission-critical legacy software running on outdated operating systems, and affordable isolation of software development or evaluation systems from production systems.
Progent's Management Small Business Network Consulting Companies
Small Business IT Support Firm Progent Management
Progent's management team consists of industry professionals with decades of background providing network consulting, technical support, and long-term IT planning to organizations ranging in size from small offices to Fortune 500 companies. Great service calls for great personnel, and Progent has put together a management team able to provide customers with the top service value available anywhere.
Top Rated Cisco Firepower NGIPS Configuration
24/7/365 Cisco Firepower Configuration Configuration
Cisco's Firepower Next Generation Firewalls provide a major performance boost compared to Cisco's popular ASA 5500-X security appliances and include centralized management of modern security features like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to plan and execute a smooth upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's security services to create and centrally control network ecosystems that include branch offices, data centers, private clouds and public clouds.
Redhat Linux Outsourcing
PCLinuxOS Linux Consultants
Progent's Linux support experts offer small and mid-size companies and software developers support for managing and maintaining Linux systems that operate with Microsoft-based technology. Progent can give your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of expertise provides you with an easy single consulting firm to show you how to create and maintain a secure and reliable cross-platform network and communications environment that supports Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Cisco Content Distribution Manager Support
Cisco DistributedDirector Computer Consultants
Progent offers high availability load balancing consulting that addresses network load balancing, load balanced applications, network backbone routing, and content dispatching technology including Cisco Content Engine. High availability load balancing providers for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP.
Meraki MR53 Access Point Remote Troubleshooting
Top Rated Meraki Wireless Access Point Configuration
Progent's Meraki wireless AP consultants provide remote and on-premises support to help businesses of any size to plan, deploy, manage, expand or repair Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to configure and manage Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to build a seamless ecosystem that provides the same access, responsiveness, security, manageability and uptime for wired and wireless users irrespective of their mobility or computing device.
24 Hour Supplemental Support Desk On-site Support
Open Now Co-managed Support Desk Technical Support
Progent’s Shared Help Desk service makes it possible for your business to share the load for Help Desk services transparently between your in-house IT team and Progent's pool of veteran desktop support engineers and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for managing end-user service requests, ticketing, ownership, status tracking, and metrics.
Linux with Windows Specialists
Linux with Windows Consulting
If your business network mixes Linux technology with Microsoft Windows, Progent can show you how to integrate your servers into a unified network that permits all your operating systems to coexist for easy administration, transparent dataflow, high reliability, superior performance, and strong protection. Progent's UNIX/Linux and MS Windows coexistence assistance offerings feature network architecture configuration and service, consulting for Windows services for UNIX, online server monitoring and management, remote technical support and repair, in-person technical support, and Contact Center support.
Barracuda Backup Scheduling Support Outsourcing
Barracuda Backup Appliance Online Support
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can include a custom-designed physical appliance built by Barracuda or a software-based appliance with similar functionality but which utilizes your existing storage hardware. Barracuda Backup safeguards vital company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting support services to help your business to design, configure, operate and repair a backup and disaster recovery system based on Barracuda technology.
SQL Server 2016 Capacity Planning Technology Consulting
Top Ranked Consultant SQL Server 2016 Backup
Microsoft SQL Server 2016 introduces major improvements in performance, scale, data security, availability, mobile computing support, and built-in business intelligence. Innovations include PolyBase for handling structured and unstructured files simultaneously for data warehousing, R language integration, Dynamic Data Masking, Mobile Reports, and centralized control over local and cloud operations and services. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to help businesses of any size to deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Urgent Small-Medium Business System Recovery
24-Hour Midsize Company Network Support Service
Progent provides IT support for medium size companies who have 100 to 250 network users. The mid-size business or work group has typically been an overlooked part of the market for IT consulting expertise. The overhead and support access models of major third-party support firms make them too costly for the typical small business or small medium business (SMB), which usually relies on a minimal IT budget with which to support an IT network whose complexity and capability are frequently comparable to the networks of far larger enterprises. Progent's support delivery model, which takes full advantage of online service, virtual office technology and 24x7 server monitoring, significantly reduces the network support expenses of an SMB while offering the mid-size company with enterprise-level service from professional, IT consultants with background in a wide array of midsized business network solutions. If your mid-sized company or small business is looking for the quality of IT help needed by a medium size organization without budgeting big-company prices, call Progent.
Immediate Windows Server 2012 R2 upgrade Consulting
Windows Server 2012 R2 Multitenancy Consulting
Progent's certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your organization, create test systems and migration plans, optimize your infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT support staff, create a corporate-wide security strategy, automate network management, help with application development, and build and validate a DR/BC plan.
Windows 2003 Cluster Server Computer Consulting
Setup and Support Fault-tolerant Clustered Servers
Progent offers Microsoft Windows Cluster Server assistance to help your organization implement zero-downtime server clusters designed to provide 100% operation. Windows cluster servers for high-availability systems include Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster Server. By showing you how too build high availability clustered server environments based on Windows Server Cluster 2003, Progent’s Premier Windows experts ensure that your fault-tolerant server clusters are set up to maximize the strategic value of your information system.
Top Cisco VoIP Phones and Unified Messaging Computer Engineer
CCIE Expert Certified Video IP Phones Professional
Progent's Cisco-certified VoIP phone and video IP phone experts can help your business to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP products to the latest HD media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Cisco Unified CM Express (CME) to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM applications like Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent can provide support with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE VoIP networking support, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Two-factor Authentication (2FA) Help and Support
Support and Help Identity Verification
Progent's Duo services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with iOS, Google Android, and other out-of-band devices.
24x7 Support and Integration Exchange 2007
Exchange 2007 Edge Server Integration Support
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, reduces ongoing service demands, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-site migrations, Progent offers the experience to complete your project rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and design offerings include assistance with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange Server 2007.
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