Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a custom-designed hardware appliance manufactured by Barracuda or a software-based appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup protects vital business data generated locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting support services to assist you to plan, configure, manage and troubleshoot a backup and disaster recovery system built on Barracuda technology.
Progent can provide the guidance of a CRISC-certified risk management consultant to assist you to plan and implement an enterprise risk management solution following leading practices promoted by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines.
If your business runs a UNIX, Linux, or Sun Solaris environment or a mixed-platform computer system, Progent's CISM and ISSAP-certified consultants can assist your entire enterprise in a broad range of security areas such as security administration practices, security architecture and models, connection control products and techniques, applications development security, operations security, physical security, telecommunications, infrastructure and web security, and disaster recovery planning. CISA and CISM define the basic skills and worldwide standards of knowledge that network security managers are expected to possess. These certification give executive management the assurance that those who have achieved their CISA or CISSP qualification have demonstrated the experience and theory to deliver effective security support and engineering services.
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to evaluate your organization's ability to defend against ransomware or recover quickly from a ransomware incident. Progent will work with you personally to collect information concerning your current security profile and backup/recovery procedures, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to create an efficient security and backup system that reduces your vulnerability to a ransomware attack and meets your company's requirements.
Progent's CISSP-premier cybersecurity experts can assist businesses of any size with any facet of IT security. Progent can implement cost-effective security systems that guard a small business against modern malware attacks or Progent can design, deploy, and manage a comprehensive security environment for hybrid enterprise networks that accommodate onsite, online, and mobile users sharing network resources distributed across multiple physical datacenters and various clouds.
Configuration Manager automates application and device provisioning across multiple sites, streamlines security and compliance settings control, keeps track of network assets, guards against company data leakage, performs health monitoring, enables secure end-user self service, and offers a single point of control for administering mixed-operating system networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration specialists can help you with any aspect of designing, implementing, using and troubleshooting a SCCM solution for on-premises, cloud-based, or hybrid environments.
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the rapid development of a new generation of high-end programs that can give your company a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, assures you success in designing, installing and supporting Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET platform.
E-Mail Guard from Postini provides constantly upgraded spam and virus filtering, data filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and service specialist. If your business is too small to purchase for a standard Postini license, you can still have the use of Postiniís Perimeter Manager technology through Progentís E-Mail Guard spam filtering and anti-virus aggregation program. Progentís expert e-mail security professionals can show you how to develop an email security plan that includes antispam and virus defense services and processes.
Progent's Microsoft-certified consulting experts can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any earlier release of Microsoft Windows. Remote and onsite evaluation and migration support for Windows 10 provided by Progent's experts include ROI analysis, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management, telecommuter access, data and identity security, streamlined provisioning and management, infrastructure design, Wi-Fi support, business continuity planning, webinar training for network management staff and users, and post-migration consulting support.
Progent's management team includes seasoned professionals with years of background delivering network consulting services, troubleshooting, and long-term IT planning to organizations ranging from small offices to global enterprises. Great service calls for great personnel, and Progent stands out by having put together a management team that can provide customers with the best service value available anywhere.
Progent offers access to the affordable support of online Internet connectivity experts to help your organization to evaluate or update your Internet services so your Internet access solution meets your business requirements. Support services provided by Progent's engineers include assessment of your existing bandwidth utilization, vendor and plan comparison and selection, network provisioning, and managing a smooth switchover to a new carrier and/or service arrangement. Network provisioning can include optimizing existing routers and deploying additional ones, implementing firewalls, and upgrading fault-tolerant BGP configurations.
Progentís Wireless Consulting Services offer a convenient, affordable option for businesses of any size to deploy, manage, monitor and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Exchange 2013 incorporates major improvements to the capabilities of Exchange 2010 and delivers important new features as well as a revamped structure. These improvements affect vital areas such as manageability, availability, compliance, operational costs, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the possible business benefits of migrating to Exchange 2013, design an efficient validation and rollout plan, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and support and management for Exchange 2013.
Microsoft System Center 2016 delivers important enhancements for managing hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous networks that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support such as closer integration with Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team offers world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and install a new implementation of Microsoft System Center 2016, extend or tune an existing one, migrate smoothly from a prior release of System Center, or debug your System Center solution.
Progent's ProSight Virtual Hosting service offers proven virtualization technology, a world-class data center facility, and the support expertise of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a comprehensive IT outsourcing solution that improves network dependability and protection, eliminates management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize business can have all of its operating system platforms and critical business application servers hosted in a safe and fault tolerant facility on a fast, non-stop virtual server set up and supported by Progent's computer support professionals.
Progent's disaster recovery support and business continuity consultants can help you design a disaster recovery strategy to prepare for an IT network disaster. Progent can show you how to develop a complete disaster recovery strategy that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified professionals can also show you how to build an affordable, high-availability system solution that addresses availability issues covering a broad range of infrastructure technologies and processes.
Progent can help businesses of any size to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce hardware expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to understand the benefits and restrictions of various cloud networking models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local applications and network infrastructure and ensure you sidestep the typical errors small organizations make when moving to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to configure firewalls and VPN tunnels and to manage iPhones and iPads and Android handhelds.
Progent's certified SQL Server 2019 experts can help your organization to assess the business case for upgrading to SQL Server 2019 and can provide rapid online or on-premises contact with experts in solution design and integration, application development, database administration, and network security.
Lync 2010 provides IM, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network (PSTN) calling. Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office desktop or Office 365 and simplify management via integration with Active Directory. Lync can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's certified IM and Presence experts can provide remote and on-premises support services to help you to maintain and repair your existing Lync Server 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist you to plan and carry out an efficient Skype for Business upgrade.
Progent's Microsoft-certified consultants offer computer support and IT consulting services for Microsoft Exchange 2003 Server, Microsoft Windows Server 2003, and for the entire line of Microsoft Servers. Progent's migration, integration, management, and support expertise for Exchange Server include system design, deployment, documentation, onsite and remote troubleshooting, Help Desk outsourcing, expert security consulting, and full-service network management outsourcing.
Progent's certified ISA Server consulting experts have extensive backgrounds configuring ISA Server-based security installations for IT networks with multiple sites, mobile workers, and line-of-business web applications. Progent's ISA Firewall experts can assist your small business in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your network security requirements without overly restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent offers affordable online support to help businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Cisco's wireless VoIP phones are hardened wireless devices intended for professionals who are on the move within office, hospitality, retail or other venues where IT management requires portable phones that offer more administrative control, data security and durability than is possible with the BYOD style of mobile communications. Successful integration of Cisco's wireless VoIP phones usually demands that IT teams set up and optimize numerous key pieces of your Wi-Fi infrastructure including access points, routers, wireless LAN controllers, and management tools. Progent's Cisco-certified consultants offer remote and onsite assistance to help your organization create and maintain a Cisco wireless VoIP phone deployment by delivering services that range from troubleshooting the set up of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
Progent's Experts Group provides support in key areas such as Macintosh networking and programs; Consulting for Linux-powered, UNIX-powered, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Mission-critical and vertical program help; Chief Information Officer, management information analyst, and project management services; Custom applications development and deployment; Web, eCommerce, EDI, and customer information portal development and deployment; SQL support and efficiency consulting; Management intelligence consulting; and Telecom systems consulting.
System Center Configuration Manager automates software deployment at scale, streamlines compliance settings management, keeps track of network assets, protects against corporate data leakage, performs network health monitoring, enables safe self service, and delivers a single control mechanism for administering mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud specialists can assist businesses of any size with any facet of designing, installing, using and repairing a SCCM deployment for local, cloud, or hybrid networks.
Progentís staff of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on industry experience, in the trenches of network support, executing a wide variety of technical tasks for a large array of customers. Every Progent consultant shares a refined set of individual best practices which are combined into company-wide leading practices standards that Progent teaches its consulting personnel. This ensures that you get not only world-class technical capability, but also a support engineer with proven approaches for using computer knowledge to solve actual network problems quickly.
Progent's Microsoft and Cisco certified Consultants offer three ways to help mid-size and large organizations create an efficient and successful in-house Computer Support Help Desk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, training of in-house staff, and documentation of processes. Progent's Software Selection and Deployment Support Services help businesses sift through the various top level Help Desk software packages available and determine what packages may be too expensive, lack key features, or align badly with your company's business goals. Progent also offers short-term staffing for companies who need to augment their internal Help Desk staff for special tasks or to fill in for absent or incapacitated workers.
Progent's pricing model is to bill for phone support and on-premises visits by the minute. As a result, you are charged just for received services. Progent does not impose a higher rate for after-hours or emergency service, and inside California or in regions where Progent provides on-site support, Progent does not charge for travel except for urgent support where on-site work is less than four hours. Also, Progent applies no startup charge and asks no monthly commitment for services delivered during regular business hours. Many service organizations impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids big bills for quick solutions so you will not be tempted to permit minor problems to stay unaddressed.
Progent offers cost-effective remote support to help companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
Progent's network consultants can help your company to streamline desktop update and patch management by providing expertise with management platforms such as System Center Configuration Manager, Systems Management Server, and Windows Server Update Services.
Progent provided a wireless networking environment that enabled a school to increase productivity and avoid the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for connecting separate sites up to 2.5 miles apart and can reach even longer ranges. This wireless alternative offered better bandwidth and reliability than recourse to amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz band it offered protection against outside interference.
Progent's webinar training classes offer small businesses the cost savings, simplicity, and flexibility of virtual learning plus the proven training methods of seasoned instructors who employ sophisticated technology to simulate live, participatory classes. Progent offers webinar education for popular desktop software including components of Microsoft Office such as Office Excel, Word, PowerPoint, and Outlook: Microsoft Dynamics business accounting and analytics software including MS Dynamics GP (Great Plains); plus additional top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Progent's certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your company, create test environments and rollout strategies, tune your network infrastructure for local, multi-location, cloud-based, and hybrid environments, train your IT management staff, develop a corporate-wide security plan, automate network administration, assist with application development, and generate and test a disaster recovery/business continuity plan.
Progent's Microsoft-certified consultants offer affordable remote and on-premises expertise, application development, and troubleshooting services for organizations of any size who want to upgrade to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Progent can help businesses of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and lower equipment investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud networking architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure you sidestep the common errors small organizations make when migrating to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also show you how to configure firewalls and VPN tunnels and also to integrate iPhones and iPads and Google Android smartphones and tablets.
Progent's SonicWall firewall consultants can show you how to integrate, maintain, and update SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall firewalls into an end-to-end security solution and design security into your business processes.
Progent can deliver a broad range of affordable support services to help your business to install, integrate, repair, and manage workstations and laptops powered by Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or online technical support for single machines or notebooks or help you to plan and carry out a company-wide migration to new or revised OS software and applications. Progent can also provide consultants and technicians to assist your company to plan for and complete a company relocation or consolidation organized to produce the least possible disruption of your productivity.
Progent can assist your business to evaluate the wealth of subscription plans available with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent offers expertise with multi-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and manage hybrid ecosystems that seamlessly combine local and cloud resources.
Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, optimizing and repairing Microsoft SCOM environments and offer organizations of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience needed to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs according to best practices for tracking network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or on-premises technical support to help you to remediate serious issues uncovered by SCOM 2012.
Progent offers expert support for every phase of your Exchange Server 2010 migration including end-to-end project management services, site prep, project planning, specification of new software and equipment required, recommended vendor sourcing, system testing at client site or at Progent's test lab, managing transitional coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the solution, deactivating the previous servers, and training for customer's support staff and users.