Progent's Microsoft-Certified SQL consultants can provide an array of services to help small companies to plan, install, administer, and repair Microsoft SQL 2008 solutions in order to receive the maximum competitive advantage from this state-of-the-art database management technology. In addition, Progent can provide consulting expertise for network architecture, company-wide security, and software development to increase the strategic advantage of your IT network.
VMware's NSX virtual network platform allows you to build entire networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high level of automation independent of the physical components used by the basic IP network. VMware Site Recovery Manager supports programmatic recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also permits non-intrusive testing for disaster recovery, upgrades and fixes and can generate audit reports to verify complete service restoration, validate SLAs and prove compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the complete logical network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist you to plan, deploy, test and maintain a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Immediate Expert Microsoft Certified Solomon Integration Macola Designer
In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, management help, migration assistance, and 1-on-1 or group webinar training customized to address your specific requirements. Progent's consultants also can help you build and maintain a secure, robust server and communications foundation to support your ERP, MRP and accounting solutions.
Progent has 20 years of background helping small and mid-size businesses to design, deploy, tune, manage, and troubleshoot computer networks that incorporate a remote workforce.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small company's production servers in an environment that gives the highest degree of availability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting options are based on proven virtualization platforms that allow small companies with mixed- platform environments to economize dramatically on the expense of capital equipment, infrastructure maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
Progent's Microsoft-expert consultants can assist your organization to update your servers and/or desktops from 32 bits to 64 bits. Progent can help you to understand the risks and advantages of moving to 64-bit computing, design an efficient migration strategy that reduces business interruptions, and deliver economical, professional remote support to aid you to install 64-bit operating systems and application programs on your current hardware.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to provide centralized management and comprehensive security for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's onsite gateway device provides a further level of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.
ProSight Reporting is an expanding family of real-time reporting tools created to integrate with the leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent provides nationwide online technical support and consulting services for businesses that run Apple Mac networks or whose IT systems include a mix of macOS and Mac OS X with Microsoft Windows technology. Progent's engineers offer Apple macOS and OS X users a variety of IT services such as desktop support, migration to the latest edition of OS X from earlier editions of Mac, plus expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad integration and management, or migrating to Apple's iCloud services. Online IT help provides optimum return for your IT dollar by extending user efficiency and limiting the hours charged for network repair services. Sophisticated online access technology and skilled technicians and engineers combine to enable Progent to solve the majority of IT issues without squandering time and money by traveling to your location. In the vast majority of cases your IT issues can be remediated over the phone or via a mix of telephone help and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security professionals to assist you with the most difficult network issues.
The new ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can help you to manage your existing PIX or ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, tune, administer and troubleshoot firewall solutions built around Cisco ASA firewalls with Firepower Services.
Progent's UNIX platform support services provide small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience provides you with a convenient one-stop consulting firm to help you build and manage a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Mandrake.
Progent's certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, tune your network infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT management, team, create a corporate-wide security plan, streamline IT management, help with application development, and generate and test a disaster recovery/business continuity plan.
Progent's Technical Response Center provides nationwide extended hours remote assistance for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts provide after-hours phone help and remote secure computer access to isolate and repair network problems rapidly and economically. The breadth of IT expertise represented by Progent's team of nationwide service professionals allows Progent to escalate even the toughest network issues to competent specialists as required. For urgent problems, the Technical Response Center endeavors to respond to your request for service in less than one hour.
Progent's certified consultants provide small and mid-size businesses enterprise-class consulting support for Microsoft Systems Management Server and Configuration Manager 2007, Microsoft's standard tools for change and deployment management. Configuration Manager 2007 is Microsoft's new name for the update management platform formerly known as Systems Management Server. System Center Configuration Manager 2007 offers a variety of new features to Microsoft Systems Management Server 2003 such as full automation, integrated Vista Microsoft Windows Server 2008 support, quarantine support, and boot image management. Progent's certified consulting professionals can show you how to use SMS or System Center Configuration Manager effectively for automated operating system and application software deployment, security patch control, software metering, and licensing reconciliation. Progent's engineers can also assist your company to migrate efficiently from Microsoft Systems Management Server 2003 to Configuration Manager 2007.
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or onsite services to help you to plan, install, manage and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup software.
Microsoft Dynamics GP allows you to expand and control your company more efficiently by delivering easy availability of decision-driving data and a fast return on investment. Microsoft Dynamics GP offers major business benefits such as its ability to expand the reach of your organization, handle your accounting, computerize financial processes, unify processes throughout your business, refine inventory control, enhance order accuracy, expand revenue and shorten turnaround time, and increase cash flow. Progent can show you how to configure and manage a reliable, safe server and network infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP consultants to help you reap all the benefits of your Dynamics GP software.
Progent's Power BI consultants can help your business to plan, install, manage, update or debug your Power BI business analytics solution. Progent can also help you to prep your target data for Power BI visualizations. Progent can show you how to build and administer a local, cloud based, or hybrid architecture for Power BI.
Progent's Co-managed Help Desk service makes it possible for your IT organization to share the load for Help Desk support seamlessly between your IT staff and Progent's large roster of certified technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation tool for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the top client satisfaction and enjoy the tightest working relationship with Microsoft. The understanding, skills, and commitment required to achieve the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your company more complete technical solutions for your IT network.
Progent's Microsoft certified consultants can offer small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the rapid development of advanced business applications that offer your business a competitive advantage. SQL Server provides core support for XML and can query over the Internet and outside the firewall. In addition to providing consulting, maintenance and troubleshooting services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information system. Progent can also help you upgrade from earlier versions of SQL Server to SQL Server 2005.
Progent can help you to plan a migration to Teams from Skype for Business and configure, administer, and troubleshoot a cloud or hybrid deployment of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
If you are an information technology consultant with system support experience, teaming with Progent and working for our customers will expand your abilities via interaction with Progent's staff of motivated, high-output consultants. Progent's commitment to offering network expertise and computer support to small businesses will offer you the opportunity to consult closely with decision makers and add significantly to the success of dynamic organizations. Also, Our virtual office network offers state-of-the-art tools for remote support and wireless connectivity to allow you to deliver speedy solutions when you take on business-critical issues.
Progent uses a sophisticated support reporting system that records and formats complete documentation for all billed support activities. Unlike some freelance consultants or local support firms who offer minimal documentation or specifics of services done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support documentation sent by every staff member to every client. The practice of documenting and archiving support records allows more efficient service and eliminates a variety of typical problems such as when a service customer is virtually held hostage to a consultant who won't release vital service information.
Progent's professionals provide experience in a variety of technologies related to mobile connectivity including network topology, Activesync, wireless protection, wireless e-mail, Windows Mobile, RIM Blackberry, and mobile software development. Progent's Microsoft certified experts can save your business work and expense by applying their wireless expertise to help you choose and integrate mobile access solutions that fit the needs of your company. Progent can also tune your IT infrastructure so that wireless PDAs work more reliably.
Progent's CCIE-certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Remote continuous monitoring, automated alerts, and actionable analytical reporting are vital to maintaining the proper operation of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that companies of any size can afford a degree of network stability that was previously limited to large enterprises. Progent can provide several Remote Monitoring and Management (RMM) options delivered as low-cost services created to help your company to detect and fix a most network issues before they can hurt your business.
Progent's Co-managed Help Desk service allows your IT organization to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Progent's ransomware consultants can help your business to evaluate your ransomware defenses, monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and rebuild a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent can deliver a wide array of economical remote and on-premises support services to help you to configure, administer, and debug desktops and handhelds based on Microsoft Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Progent offers national online phone support and troubleshooting services for companies who operate UNIX, Linux, or Sun Solaris networks or whose IT systems include a mix of UNIX/Linux and Microsoft Windows technology. Remote network consulting provides maximum leverage for your IT dollar by protecting user efficiency and limiting the time billed for network repair services. Advanced remote access technology and skilled service specialists and engineers combine to enable Progent to handle most network problems without wasting time and money by traveling to your location. In the vast majority of cases your network problems can be remediated by telephone or through a combination of telephone support and remote network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISSP and ISSAP certified security specialists to assist you with the most difficult network problems.
Progent's certified Windows 2000 consulting staff can show you how to enhance the functionality of your existing Windows 2000 Servers and can simplify system management, offer technical support and troubleshooting, and enhance security. Progent can also show you how to create, rationalize, and execute a strategy to upgrade from Windows Server 2K to Microsoft Windows Server 2003. Progent is expert in designing pilot programs to reduce the obstacles associated with migrating to Windows Server 2003 by identifying potential hardware and application compatibility problems.
If your organization does not require immediate remote support but expects to need technical services with your network in the near future, you can save time and expenses and ensure that the appropriate IT skill will be ready when you need it by contacting a Progent sales specialist and signing up as a client. For details, call 800-993-9400 or send email to information@progent.com.
Colocation sites allow businesses to share enterprise-class facilities for housing computer hardware that runs vital applications. Progent's Microsoft and Cisco premier consultants can assist your business with all facets of your colocation strategy including selecting and migrating to a colocation site, creating system topology, defining required equipment, on-site and on-line maintenance, establishing online network administration, and education your IT personnel.
Progent's Solaris platform support services provide small businesses and software developers support for administering and supporting Sun Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise provides you with an easy single consulting firm to help you create and manage a secure and reliable mixed-platform network and communications solution that supports Solaris and Microsoft interoperability by integrating MS Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
E-Mail Guard is Progent's affordable anti-spam and antivirus service that offers small businesses enterprise-quality protection from spam, viruses, directory harvesting, and other varieties of e-mail-based assaults on IT systems. E-Mail Guard is based on Postini's Perimeter Manager, a sophisticated suite of web-managed anti-spam and antivirus services that defuse email assaults before they are able to penetrate the corporate firewall. Perimeter Manager also allows administrators monitor and manage their email systems, regardless of server vendor, hardware type, or data center location.
Progent's Duo services utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on iOS, Android, and other out-of-band devices.
Progent practices information transfer from Progent's support experts to customers. By teaching clients to handle problems that are within their scope, Progent is able to concentrate on providing high-value skills where Progent faces little competition. Medium-size companies who utilize trusted freelance consultants or who maintain internal IT personnel benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more robust, protected, and productive.
Fortinet next-generation firewalls are industry leaders in delivering best-in-class throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can help you to deploy your Fortinet security appliances to protect all your digital assets at the enterprise edge, within the data center, at branch locations, and at the cloud edge.
Progent's certified consultants can help you to assess Windows 7 to verify application compatibility and to determine its performance and stability working in your environment. Progent can also help you to evaluate the likely business advantages of adopting Microsoft Windows 7. If Microsoft Windows 7 makes sense for your business strategy, Progent can assist your IT organization to design and implement a non-disruptive deployment of Microsoft Windows 7 from a previous release of Windows.
Altaro VM Backup software from Hornetsecurity offers small organizations a dependable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite consulting services to help you to design, install, manage and troubleshoot a comprehensive backup and disaster recovery system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup software.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, creating efficient system upgrade methodologies, assessing and tuning performance, designing or verifying disaster recovery solutions, mitigating compatibility issues, and building training systems for new technologies. For Progent customers who lack adequate internal resources to configure effective pilot systems, Progent's Test and Training Lab cuts capital outlay and engineering risk and helps keep vital IT initiatives on schedule.
Progent's expert support team can help you design and deploy an efficient in-place Exchange Server 2003 migration plan that avoids productivity downtime, simplifies long-term support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to complete your move quickly and economically. Progent's Microsoft Exchange 2003 support, repair, and design offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are best aligned to your business goals.
Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide web-based management and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.
Progent's virtual classroom webinars offer small businesses the affordability, simplicity, and versatility of online learning and the proven pedagogic methods of seasoned instructors who utilize sophisticated collaboration software to emulate live, interactive classes. Progent can provide online training for key desktop software including components of Microsoft Office such as Microsoft Excel, Word, Publisher, and Outlook: Dynamics business accounting and reporting solutions including MS Dynamics GP (Great Plains); plus other leading desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Microsoft Exchange Server 2013 includes major improvements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These enhancements affect vital facets of IT like ease of administration, high availability (HA), security and compliance, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Exchange 2013, design a cost-effective test and rollout plan, and educate your IT staff to manage your Exchange Server 2013 solution. Progent also offers ongoing remote support and management services for Exchange Server 2013.
Progent's Microsoft-certified Windows 11 consulting experts offer an array of services to support Windows 11 including cloud and hybrid solutions, mobile device management and synchronization, at-home workforce connectivity, security and compliance, centralized deployment, and Call Center support services.
Technology Professional CISA Certified Security Audit
Progent's experienced ransomware recovery consultants can help you to restore an IT network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Stealth intrusion checking is an important part of any overall IT system security strategy. Progent's security professionals can run thorough intrusion tests without the awareness of your company's internal IT resources. Stealth penetration checking uncovers whether existing security monitoring tools such as intrusion incident warnings and event log monitoring are correctly configured and actively monitored. Progent can implement ongoing autonomous PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, overlooked patches, and dangerous product defaults can be combined by hackers into the multi-front attacks typical of modern strains of ransomware.