Progent offers affordable remote consulting to help businesses to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security. Progent can provide advanced expertise with firewall configuration and VPN technology and can show you how to create all-cloud or hybrid cloud ecosystems that efficiently integrate Amazon AWS cloud services. Progent offers as-needed expertise to assist you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on schedule and on budget.
Progent's expert application designers and programmers can assist your business to create customizations to Microsoft GP that address the unique needs of your business without losing the advantages of Windows integration. Progent can also offer help with a variety of development tools that can be used to create user-interface and data integrations with Microsoft GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
The Help Desk support delivery model used by Progent gives small and midsize businesses an effective alternative to dependence on independent consultants by offering broad technical knowledge accessible to multiple engineering groups, optional 24x7 availability of emergency help, escalation capability to world-class engineers for handling even the most complex problems, support consistency and reliability, prompt follow-up enforced by seasoned support administrators, a variety of convenient techniques for requesting service tasks, and excellent process visibility made possible by trouble ticket updates and available through a web-based portal.
Colocation data centers allow businesses to share world-class facilities for hosting computer hardware that runs critical applications. Progent's Microsoft and Cisco certified IT experts can help your small business with all aspects of your colocation program including choosing and migrating to a colocation facility, creating network topology, specifying hardware, on-premises and on-line troubleshooting, setting up remote system administration, and education your IT personnel.
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small company's servers in a solution that delivers the maximum level of dependability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting options are built upon mature virtualization technologies that enable small companies with multi- platform environments to save dramatically on the costs of capital investments, system support, and network management while benefiting from world-class reliability and an unmatched degree of vendor flexibility.
Progent can assist small and medium-size companies to implement collaboration software to make it easy for their at-home workforce to engage in positive teamwork with colleagues and other stakeholders.
Progentís Wireless Site Survey helps you to plan and implement a Wi-Fi wireless network adapted to your environment, offering you a WLAN that has the coverage, speed, load-handling capability, QoS, data protection, and hand-off capability your company needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed on-premises service.
Microsoft SQL Server 2014 includes major enhancements in critical areas such as speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and on-premises services that include system design, deployment, administration, remediation, and application development services to enable businesses of any size to achieve maximum business value from their SQL Server 2014 investment.
Progent offers a wide range of affordable services to assist your company to install, integrate, troubleshoot, and administer desktop PCs and notebooks powered by Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent can provide on-premises or remote assistance for single machines or notebooks or work with your business to plan and implement a large-scale migration to new or revised operating system software and business applications. Progent can also supply consultants and technical workers to help your company to prepare for and implement an office move or merger organized to cause minimal interruption to your productivity.
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map out, monitor, reconfigure and debug their connectivity hardware such as routers, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, copies and manages the configuration of virtually all devices on your network, monitors performance, and generates alerts when issues are discovered. By automating complex management processes, ProSight WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, locating devices that require critical software patches, or identifying the cause of performance issues.
Microsoft supports transparent hybrid environments that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have specific Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist you with any facet of planning, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can provide as-needed expertise to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is completed on time and within budget.
Progent's certified security staff can show you how to safeguard your Mac network through professional services such as running security tests, recovery from virus and denial of service attacks, configuring firewalls, integrating safe off-site and mobile connectivity, deploying automated software for protection against viruses, spam, and directory harvest attacks, and developing a company-wide security strategy adapted for the specific objectives of your corporate network.
Progent's pricing model is to charge for online service and on-site help by the minute. As a result, you owe just for delivered services. Progent does not impose a more expensive rate for off-hours or priority support, and within California or in areas where Progent provides on-premises service, Progent does not bill for travel except for emergency calls where on-site work is less than four hours. Also, Progent applies no service activation charge and asks no monthly commitment for support services delivered during regular working hours. Many support firms demand large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity does away with large bills for quick repairs so you will not be tempted to allow minor problems to stay unaddressed.
E-Mail Guard is Progent's affordable antispam and anti-virus solution that offers small businesses enterprise-quality protection from spam, viruses, directory harvesting, and other forms of email-borne attacks on IT systems. E-Mail Guard is based on Postini's Perimeter Manager, a full suite of web-managed spam filtering and virus defense services that defuse email attacks before they can breech the network firewall. Perimeter Manager also allows administrators track and control their e-mail application, regardless of server platform, hardware technology, or data center location.
Progent's business climate will make you a better consulting professional by improving your information technology knowledge and boosting the loyalty of your customers. Progent delivers this promise by recruiting the best professional talent for you to operate with, providing an advanced system infrastructure, running specialized software utilities to deliver the maximum level of support, and by optimizing proven operational models for finding and retaining clients.
Progent's certified Windows Server 2019 consultants can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Windows Server 2019 delivers significant improvements in capacity, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and Linux support.
Progent's certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can assist you to design, install, and manage an implementation of Forefront Threat Management Server or ISA Server 2006 on your information system that provides the firewall protection, speed and manageability that your business requires.
Small to mid-sized businesses can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft Certified IT support professionals. With Progent's affordably priced network support packages, small and midsize businesses can select a basic Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small business networks world-class availability, security, and performance.
Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's latest wireless controller products. Progent offers expertise for hardware-based and software-only Wi-Fi controllers and can assist you to determine which type is appropriare for your Wi-Fi environment. For 802.11ac Wave 2 Wi-Fi controllers, Progent can provide Cisco 3504 wireless controller support, Cisco 5520 wireless controller support, and Cisco 8540 Wi-Fi controller expertise.
SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the fast development of cutting-edge enterprise-class programs that can provide your business a significant competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft integration, ensures you success in planning, deploying and administering Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET platform.
Progent can help your business in any and all phases of your migration to Microsoft Exchange Server 2016 including planning HA architecture for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's certified Office and Office 365 consultants can assist businesses of any size to incorporate Microsoft Office desktop and Microsoft Office 365 applications such as Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a seamless solution that offers quick ROI and promotes improved business results. Progent can assist you to integrate Microsoft Office or Office 365 applications with each other and with other key Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and SQL Server running on-premises or in the cloud. Progent can also assist you to resolve compatibility issues between various versions of Microsoft Office and offers customized online instruction to individuals and teams.
Altaro VM Backup software provides small organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud environments and also enables low-cost cloud backup to Azure Block Blob storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as little as five minutes for minimizing your Recovery Point Objective, military-grade encryption, item-level restore capability for individual files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and vCenter for handling large-scale deployments, and support for Microsoft VSS technology to back up live VMs without downtime. Progent is a certified Altaro partner and can provide a broad range of consulting services to help you to design, install, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup software.