For businesses with a combination of Apple Mac and Windows computers, there exist two popular alternatives for running Windows-only software on macOS or OS X: remote access to a physical Windows PC or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection for Mac allows you to connect a Mac to a remote Microsoft Windows-based PC to use Windows applications and access system resources. Microsoft's Virtual PC for Apple Mac simulates Windows on a Mac computer so that you can use Windows applications directly. Progent's macOS and Mac OS X technology consultants can assist your organization to manage these products for using Windows applications on your Macs and can in addition assist you to assess and configure third-party solutions for Microsoft Windows PC simulation.
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all billed services. Unlike some freelance consultants or small support organizations who offer minimal documentation or specifics of services performed, every service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service reports sent by every staff member to each client. The practice of detailing and organizing support activity results in more efficient service and eliminates a variety of common misfortunes such as when a support customer is virtually held hostage to a consultant who won’t let go of vital service information.
Progent's seasoned solution designers and programmers can assist your business to build customizations to Microsoft GP/Great Plains that support the unique needs of your organization while retaining the benefits of Windows integration and connectivity. Progent can also offer help with a range of development tools that can be used to build integrations with Microsoft GP/Great Plains. These integration tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Progent offers affordable remote access to an authorized Oracle DBA consultant or an Oracle software programmer. Progent can provide comprehensive database administration services for all versions of Oracle's RDBMS platform and can also help design, create, enhance, or fix Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Streams replication technologies and Oracle Database Resource Manage.
Progent's Microsoft and Cisco-certified consulting engineers can assist you to assess the benefits of Exchange Server 2010 for your company and can help your IT staff to plan and carry out an efficient migration to Microsoft Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer fast ROI by improving your productivity, cutting the cost of hardware and support, streamlining administration, and consolidating your key communications platforms.
NetDocuments (NetDocs) is a cloud-based document management system designed specifically for legal workflows. Progent can provide remote access to NetDocuments experts who can assist your law firm to design, configure, administer, optimize, or debug a document management system environment powered by NetDocuments.
Progent's Microsoft-certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration plans, optimize your network for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT management staff, create an enterprise-wide security plan, streamline network administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent's Cisco-certified Wi-Fi technology consulting experts can help organizations to deploy, administer, and debug Cisco wireless products such as Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
Progent's Cisco certified network infrastructure consultants can help your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Cisco CCIE wireless network infrastructure experts offer online or on-premises configuration and debugging services to assist you to design, implement, update, tune, administer and debug Aironet wireless access point deployments of any scale or topology. Progent's Cisco wireless controller experts can also help you to combine your wireless ecosystem with your wired network and cloud-hosted resources to create an enterprise-wide connectivity solution that is simple to administer and scale. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, placement and setup of Aironet Wi-Fi access points to work with your specific workplace layout, building structure, and expected network traffic.
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all billed services. Unlike some independent consultants or small support organizations who offer scant documentation or details of services done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service reports transmitted by every consultant to every customer. The discipline of documenting and organizing service records results in more effective support and avoids a variety of common problems such as when a service customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.
If your company is producing UNIX-based applications in an environment that includes Windows-based processors, PCs, and office productivity products, Progent can provide comprehensive IT outsourcing that allows you to focus on your field of high-value expertise without the continual hassle of managing your company information system. Through the use of automated server monitoring and by delivering remote and on-site assistance as your company needs it, Progent offers an affordable solution for maintaining an information system that provides excellent availability, security, and efficiency. Progent's developer assistance offerings include comprehensive information technology outsourcing, virtual infrastructure, remote and on-site support and troubleshooting, proactive network monitoring services, and Contact Center support.
Progent provides nationwide online help and troubleshooting services for businesses that operate Sun Solaris networks or whose information systems include a mix of Solaris and Microsoft products. Online IT help provides optimum leverage for your information technology budget by preserving user efficiency and limiting the hours billed for computer repair services. Sophisticated online support tools and skilled service specialists and consultants combine to enable Progent to handle most IT issues without squandering time and money by traveling to your location. In the vast majority of cases your IT problems can be remediated over the phone or through a combination of phone help and remote network analysis. Progent can make available Cisco CCIE network engineers and CISM and CISSP certified security professionals to help with the toughest network problems.
Progent's Microsoft and Cisco-certified network experts can assist your organization to determine the value of Microsoft Exchange Server 2010 for your business and can assist your IT staff to design and implement a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will provide quick return on investment by increasing your productivity, lowering the cost of hardware and support, simplifying administration, and consolidating your key communications technologies.
Progent can show you how to plan, configure, manage, and troubleshoot an efficient Wi-Fi network infrastructure, recommend sensible technology, and integrate access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also help you build a thorough 802.11x system security strategy that is well integrated with the security plan for your overall business network.
Microsoft Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as IP-based and public switched telephone network (PSTN) calling. Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or Office 365 and simplify management via integration with Active Directory. Lync can also reduce expenses by eliminating VoIP hardware and subscription services, PBX gear, or legacy video conferencing technology. Progent's certified IM and Presence experts can provide remote and onsite support services to assist your company to manage and repair your current Lync 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist you to design and execute a smooth Skype for Business migration.
CISA Certified Security Audit Technology Professional
Progent's Cisco CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's expert support team can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids network downtime, reduces long-term support requirements, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent offers the experience to complete your project quickly and affordably. Progent's Exchange 2007 support, troubleshooting, and design services include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.
Progent's pricing model is to bill for online service and in-person help by the minute. Consequently, you owe just for received support. Progent does not demand a higher rate for off-hours or priority service, and within California or in regions where Progent provides on-premises support, Progent does not charge for travel time except for urgent support where on-site work is less than four hours. In addition, Progent imposes no minimum fee and asks no retainer for support services delivered during normal working hours. Many support organizations impose substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids large bills for quick repairs so you will not be tempted to allow less critical problems to fester.
Progent's consultants can provide remote and on-premises expertise for companies of any size to assess the costs/benefits of upgrading to Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can help you to plan an on-premises, cloud-based or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Office 365; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration systems like Cisco Video Interop Server. Progent's certified information security consultants can assist you design and validate a security strategy for your Skype for Business deployment that is compliant with regulatory requirements.
With Cisco Catalyst switches for small and mid-size businesses, Cisco allows organizations to realize the full advantages of adding intelligence to their networks. Cisco's Catalyst switch technology allows you to enable features that make your network infrastructure sufficiently robust to accommodate time-critical needs, expandable to facilitate growth, secure enough to protect restricted data, and designed for prioritizing and controlling traffic flows to streamline system operations. Progent's CCIE and CCNP certified engineers can help you pick out and integrate Cisco switches that make sense for your company. In addition, Progent's CISM and CISA certified security consultants can help you create a strategic security plan and configure Catalyst switches so they help support your security policies. Catalyst switches that Progent supports include the Cisco Catalyst 2950 switches, Cisco Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the fast creation of cutting-edge enterprise-class programs that can provide your company a significant competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET environment.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers major enhancements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, resilience, and container support.
Progent's Symantec experts can help you support discontinued Symantec firewall and VPN products including the Raptor and VelociRaptor line or show you how to migrate to more recent firewall solutions. Progent can also enable you to create and execute a comprehensive security plan that can incorporate firewall/VPN devices and software, outsourced security and network defense services, system monitoring software, and documented policies and processes. Progent has the skill to be your one-stop source for on-going network help, administration, education, and security expertise.
Progent's remote access and wireless synchronization experts can help you to plan and configure secure access solutions for off-site desktop PCs, notebooks, and wireless handhelds so they work seamlessly with your IT network, enabling you to optimize the efficiency of your off-site workforce.
GIAC was established in 1999 to validate the skill of network security professionals. GIAC accreditations are acknowledged by businesses and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer help with any of the network security capabilities covered within GIAC accreditation including evaluating infrastructure vulnerability, security incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Exchange Server 2013 includes major enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful innovations as well as a revamped architecture. These enhancements affect vital areas such as manageability, availability, compliance, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the possible advantages of migrating to Exchange 2013, create a cost-effective test and rollout strategy, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and support and management for Exchange Server 2013.
Progent's Check Point experts can show you how to select and deploy Check Point Firewall/VPN software and appliances powered by Check Point Software's technology to offer an economical and effective security solution for your IT network. Progent can also show you how to configure other Check Point technologies such as Check Point ZoneAlarm and Check Point Series 80 appliances with security products from other vendors and offer a single source for on-going technical support, administration, education, and consulting services.
Progent's Data Center engineers can help you identify fault-tolerant data centers that match the particular needs of your company. Fault tolerant Internet Data Centers are particularly attractive to small companies because of their affordability and convenience in comparison to pursuing a do-it-yourself strategy. Attempting to build an on-site data center that offers even a basic degree of fault tolerance is too costly for typical small companies. Progent can help you get all the benefits of high availability data centers and 24x7 colo sites by offering a complete array of engineering and support services.
Progent's Juniper-authorized network engineer can help your company to design and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and upgrade smoothly from outdated devices to current releases. Progent's Junos OS engineers can also offer support for Juniper's premier network control software to enable your business to simplify the administration and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations maintain networks that incorporate a mix of Juniper's software platforms.
Progent's Microsoft Office Word and Office 365 Word consultants offer a broad selection of economical remote consulting services to help you to manage and troubleshoot your legacy Microsoft Office Word solution or assist you to upgrade to a current version of Microsoft Office Word. Services offered by Progent's Word experts include VBA programming, isolating and resolving compatibility issues between various releases of Office Word, integrating Office Word with other Office apps such as Excel and Outlook or with third-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security consulting, smart phone synchronization, and online training sessions customized for individuals or groups.
System Center 2016 delivers major improvements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10; seamless integration of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new deployment of System Center 2016, extend or optimize an existing one, upgrade efficiently from a prior version of System Center, or troubleshoot your System Center environment.
Progent's certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test environments and migration plans, optimize your infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management team, create a corporate-wide security plan, streamline IT administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Progent offers affordable online and on-premises support to assist companies of any size to move any portion of their critical IT resources to Google Cloud Platform (GCP). This can save time and equipment costs and allow access to Google's state-of-the-art machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, readiness evaluation, architectural design, testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.
Progent's Microsoft-certified Intune consultants can assist your organization to understand the strategic case for utilizing Intune for administering your mobile devices including notebooks, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent's Intune consultants can assist your company to define security policies, plan and deploy pilot systems to evaluate the benefits of Microsoft Intune for your environment, install Intune across your IT ecosystem, integrate Intune with SCCM for unified change management, and maintain your Microsoft Intune solution.
Progent offers the expertise of certified consultants as well as experienced software developers, DBAs, project management experts, network infrastructure architects, disaster recovery planning specialists, and certified data security consultants to assist your business to assess the likely benefits of Microsoft SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and configure an efficient and secure network infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Progent has extensive experience providing a broad range of online network support and urgent repair services to local governments and schools throughout the U.S. Progent is one of the industry’s pioneers in delivering expert online network support and has provided network solutions to organizations in all 50 states. Online support eliminates travel expenses and solves issues more quickly than onsite support.
Progent's certified professionals can help you evaluate the possible benefits of Hyper-V-powered server virtualization for your business, perform pilot implementations to validate Hyper-V's compatibility with your production applications, assess your network architecture for smooth performance with virtualization solutions, assist you in moving to Microsoft Windows Server 2008 and setting up Windows Hyper-V, educate your network management personnel to track and administer Hyper-V, provide expert consulting help for improving the protection of your virtual machines, establish and test business continuity processes that maximize system uptime, and deliver ongoing consulting and technical support including low-cost remote repair and comprehensive Help Desk outsourcing.
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds creating Microsoft-based security designs for information systems with multiple locations, mobile workers, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small company design and deploy an installation of ISA Server 2004 that meets your information security requirements without limiting your productivity.