Progent's Support Program for IT Service Firms lets you take advantage of Progent's information technology experts while retaining your own service brand as a transparent arm of your IT services team.
ISA 2006 is a multi-functional gateway that provides a powerful application layer firewall, virtual private network (VPN), and web caching solution for safeguarding the Internet-facing applications of any organization against a broad variety of attacks. Progent's certified ISA Server 2006 experts can help you plan, cost-justify, pilot, implement, customize and support the any version of ISA Server on your network.
Progent's wireless IP phone configuration and troubleshooting experts can provide remote and on-premises assistance to help you build and administer a Cisco Wi-Fi IP phone solution by delivering services that range from debugging the set up of a wireless IP phone or AP to providing project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.
Progent's Microsoft-certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, optimize your network for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support staff, develop a corporate-wide security plan, streamline IT administration, help with application development, and build and test a disaster recovery/business continuity plan.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800
For over two decades, Progent's consultants have provided budget-friendly IT design, configuration, debugging, cybersecurity, and development for networks of all sizes.
Progent offers affordable online and onsite consulting to help businesses to migrate any part of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and enable access to Google's state-of-the-art machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design and review, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Progent can help your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 including planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying storage requirements for your VMs, databases and log files; setting up hardware load balancing for high-availability client access services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent's consultants can assist your company to assess the benefits of Lync Server for your environment and can assist you to plan and carry out an installation of Microsoft Lync Server 2010 that unifies the management of Instant Messaging and Presence and increases the output of your office staff, telecommuters, and mobile workforce. Progent can in addition help you to perform an efficient upgrade to Lync Server from Microsoft Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server with Exchange, SharePoint, and SQL Server, show you how you can run Microsoft Lync Server 2010 to enhance the team-computing capabilities of Microsoft Office applications, and provide online seminars and ongoing technical support for Microsoft Lync Server 2010 and other Microsoft products.
Progent's virtual classroom webinars provide small companies the affordability, ease, and flexibility of virtual learning plus the proven pedagogic techniques of expert instructors who use sophisticated technology to emulate live, participatory classes. Progent can provide webinar training for key desktop applications including components of Microsoft Office such as Excel, Word, Publisher, and Outlook: MS Dynamics accounting and reporting software such as MS Dynamics GP; as well as other leading desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's ProSight Email Guard uses the technology of top data security companies to provide centralized control and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper level of inspection for incoming email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall.
Progent's Power BI experts can assist your business to plan, install, maintain, update or troubleshoot your Power BI solution. Progent can also help you to prepare your source data for Power BI visualizations. Progent can assist you implement and administer a local, cloud, or hybrid environment for Power BI.
Progent's experienced Cisco IT security consultants provide expert PIX and ASA Firewall consulting support covering architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home offices to scalable enterprise-level appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of protection, high throughput, and high reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed platform, minimizing common OS-specific security holes.
Progent's Microsoft-certified consultants can assist businesses of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your business to migrate from an earlier version of SCVMM or from another virtualization management system, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 ecosystem so you realize maximum business value.
Progent's Microsoft certified experts offer a variety of consulting services for Dynamics GP. Dynamics GP is a Microsoft financial package and corporate management solution built, like all Microsoft accounting tools, on the expandable and popular platform of Windows technology. Dynamics GP 2010, the most recent version of Microsoft accounting products in the Microsoft Dynamics GP/Great Plains family, offers an affordable tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP/Great Plains is easy to deploy and configure, and with its segmented design you can purchase only the functions you currently need, with the option to add clients and increase capabilities when necessary. Progent's Dynamics GP/Great Plains Software support experts can show you how to deploy, configure and administer Microsoft Dynamics GP 2010 and also earlier editions of Dynamics GP/Great Plains.
Progent can assist you to understand the wealth of subscription plans offered with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to create and manage hybrid networks that transparently integrate on-premises and cloud resources.
Fortinet next-generation firewalls (NGFWs) are leaders in offering best-in-class throughput for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help you to integrate your Fortinet FortiGate firewalls to protect your digital assets at the enterprise edge, within the data center core, at branches, and in the cloud.
Progent's Duo managed services utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation with iOS, Google Android, and other personal devices.
Progent's Cisco-Certified network management engineers can show you how to run Cisco's management utilities along with a selection of powerful third-party products to create a comprehensive network management solution to keep your environment operating reliably, fully utilize expensive resources, guard your data, revive quickly from device breakdown or malicious attacks, and enable you to add or reassign network resources sensibly and affordably as your company grows.
Progent can provide expert help for every phase of your Microsoft Exchange Server 2010 migration including outsourced or co-sourced project management services, site readiness preparation, project design and documentation, specification of new software licenses and equipment needed, recommended sourcing, pilot testing at client site or at Progent's testing lab, managing transitional coexistence of Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the old servers, and webinar training for customer's IT staff and users.
Progent offers rapid online access to Cisco CCIE networking consultants. Progent's CCIE consultants can connect to your environment using advanced remote support utilities to deliver quick and affordable analysis and remediation of urgent network problems.
Progent's managed services for software and firmware patch management provide organizations of all sizes a flexible and affordable alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your servers, endpoints printers and scanners, network appliances like routers and wireless APs, and Internet-of-Things devices like alarms and health monitors.
Progent's certified Windows 2003 Server engineers can provide network help and IT consulting services for the complete line of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Windows Server 2003 migration, configuration, administration, and maintenance offerings include network planning, installation, project management, on-premises and off-site technical support and repair, Help Desk services, expert security services, comprehensive outsourcing, and cost-effective co-sourcing.
Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks firewall appliances to provide a modern security solution that spans your data center and cloud assets and guards any user anywhere with any endpoint device.
Progent can help small and medium-size companies to configure cybersecurity defense systems and deliver response services needed to support offsite workers.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's servers in an environment that delivers the maximum level of dependability and expandability and is also easy to transfer to any data center. ProSight Virtual Hosting services are built upon mature virtualization technologies that enable small companies with multi- platform IT systems to save significantly on the expense of capital investments, infrastructure maintenance, and IT administration while benefiting from world-class fault tolerance and an unprecedented level of vendor independence.
Progent's experts offer Mac users a variety of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and email expertise, security services, and custom education. Progent can help businesses to upgrade to macOS from Mac OS X or earlier editions of OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and iPad synchronization, or migrating to Apple's iCloud. For business environments built solely on Apple macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of designing, integrating and maintaining a network infrastructure that is available, secure, fast and able to achieve your organization's business goals.
Cisco's Catalyst family of Wi-Fi controllers streamline the management of wireless LANs by unifying the configuration and management of wireless APs, tuning wireless performance by reducing the effect of radio frequency congestion, enhancing wireless availability with fast failover, and hardening security by identifying threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's latest Wi-Fi controller technology.
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing corporate security designs for information systems with multiple sites, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business design and deploy a configuration of Microsoft ISA Server 2004 that supports your IT security needs without limiting your productivity.
Progent's UNIX family consulting services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise provides you with a convenient single consulting firm to show you how to build and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Configuration Manager automates application and device deployment at scale, centralizes security and compliance settings control, inventories network assets, protects against company data leakage, provides health reporting, enables secure end-user self service, and offers a single control mechanism for administering mixed-OS networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can help you with any aspect of designing, implementing, operating and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid networks.
Configuration Manager automates application and device provisioning and updating, streamlines security and compliance settings management, keeps track of network resources, protects against corporate data leakage, performs health monitoring, allows safe end-user self service, and delivers a single control mechanism for administering mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can assist businesses of any size with any aspect of planning, implementing, using and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid environments.
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds creating corporate security designs for information systems with multiple locations, remote users, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small business design and deploy an installation of Microsoft ISA Server 2004 that supports your IT protection needs without limiting your network.
Progent's Cisco-certified Wi-Fi networking experts can provide remote and onsite consulting and support services to help your organization to plan, configure, manage, tune, and repair Wi-Fi networks that incorporate Cisco's Meraki access points. Progent can also help you to plan and deploy hybrid environments that combine on-premises and cloud-based services and that deliver easy access, advanced security, streamlined management, and dependable operation for all your wired and wireless endpoints.
Progent's Technical Response Center provides affordable nationwide extended hours remote assistance for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers offer 24x7 phone support and online secure computer connection to isolate and repair technical problems rapidly and affordably.
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Progent can provide affordable online access to consultants with expertise in a wide range of products and technologies that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as laptops and smartphones. Progent can provide help for leading data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can assist your company to design, enhance, or troubleshoot backup solutions for a variety of topologies including on-premises, edge to datacenter, cloud-based, or a mix.
Progent's Check Point firewall experts can show you how to plan, deploy, and manage firewall environments built around Check Point Software NGFW firewall appliances and Check Point's cloud-based SandBlast security services. Progent can also assist you maintain legacy Check Point firewalls or migrate efficiently to Check Point's next-generation security gateways.
Remote continuous network monitoring, proactive alerts, and periodic reports are crucial to preserving the proper operation of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of any size can afford a level of protection that was previously reserved for enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions available as economical services designed to assist your company to detect and resolve a an array of IT network problems before they can disrupt productivity.
Progent utilizes the Flexential Tampa data center primarily to deliver private cloud hosting. Progent has a group of network experts based in the vicinity of Tampa, and Progent can also provide online support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware professionals, and veteran disaster recovery/business continuity planning experts. Progent can also help your business to plan and carry out a migration to the Flexential data center by providing services such as designing solution configuration, recommending hardware components, system setup and validation, debugging, streamlining online management, and educating your IT support team.
Progent can help your business to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older device management solution or assist you to enhance your current SCCM 2012 ecosystem to support your changing IT requirements. Also, Progent can help you to build an infrastructure that fully supports SCCM 2012 by providing advanced consulting support for associated Microsoft technologies including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent provides Windows 2003 Cluster Server assistance to help your business deploy zero-downtime clustered servers that can deliver 100% uptime. Clustered Windows servers for non-stop systems include Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster Server. By helping you plan fault-tolerant server clustering environments around Windows Server Cluster 2003, Progent's Premier Windows professionals ensure that your high availability server clusters are configured to maximize the strategic advantage of your IT system.
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Android, and other personal devices.
Progent's Juniper-certified NetScreen consultants can assist you to configure and integrate NetScreen 5000 series routers, migrate from previous NetScreen products to more current Juniper products, and troubleshoot network infrastructure issues in Juniper-only or mixed-vendor environments.
Progent's Microsoft-certified professionals can assist you you to calculate the benefits of Windows Server 2008 for your business, create pilot programs and migration plans, integrate Windows Server 2008 with your network environment and applications, educate your support personnel how to run new management utilities, and provide ongoing consulting and troubleshooting via low-cost options including Contact Center support and online technical assistance.
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small organization's servers in a solution that gives the maximum degree of dependability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting options are based upon mature virtualization platforms that allow small and midsize businesses with multi- platform IT systems to save significantly on the costs of capital equipment, system support, and network management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
Progent's ransomware experts can help your business to evaluate your ransomware defenses, monitor and protect your network, help with negotiating a settlement with a threat actor, and restore a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
System Center 2016 Data Protection Manager provides automatic backup and easy restore functions for Microsoft environment. SCDPM 2016 delivers application-aware protection for key platforms like Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux virtual machines, works with virtual machines running on Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to plan, implement, manage, and troubleshoot an enterprise-wide backup/recovery solution powered by Data Protection Manager 2016. Progent can assist you to upgrade from a previous release of DPM or from a legacy system, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud or hybrid deployment models. Progent offers online or onsite consulting expertise and can deliver occasional guidance to help you through challenging issues or provide comprehensive project management or co-management services to help you finish your SCDPM 2016 initiative on time and on budget.
Progent offers the guidance of a CRISC-certified risk management consultant to help you to design and implement an enterprise risk management (ERM) solution based on leading practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and budgetary guidelines.
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.
Progent's data protection experts can assist you to design, deploy and administer a backup solution based on MSP360 Backup software to protect your assets residing on any leading public cloud. Progent offers monitoring and remote management to prevent data loss caused by user mistakes, software flaws, malicious insiders, and malware attacks like ransomware.
The cluster technology incorporated into the Datacenter and Enterprise editions of MS Windows Server 2008 has been radically re-engineered to streamline the installation, setup, and maintenance of server clusters that offer improved levels of network availability, protection, performance, and flexibility. New or enhanced capabilities include automated cluster Validation, easier configuration and deployment, improved cluster management, new cluster architecture for maximum uptime, better protection and quorum models, elimination of failure points, more storage and RAM capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can assist your company evaluate the business benefits of failover clusters, plan and execute an installation, educate your IT staff to administer your failover clusters, provide continuing consulting and support services, and produce and test a workplace recovery plan.
Progent's Cisco-certified Wi-Fi networking consultants offer remote and onsite consulting and troubleshooting services to assist you to design, install, manage, optimize, and debug Wi-Fi deployments that incorporate Cisco's Meraki APs. Progent can also help you to plan and implement hybrid environments that integrate local and cloud-based services and that provide easy access, enhanced security and compliance, unified management, and dependable operation for all your mobile and desktop endpoints.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax WAP consultants can provide affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Progent's certified engineers can help you to test Windows 7 to confirm application and driver compatibility and to determine its performance and reliability operating with your applications. Progent's consultants can also show you how to evaluate the likely business advantages of moving to Microsoft Windows 7. If you decide that Windows 7 fits your business, Progent can assist you to plan and execute a smooth upgrade to Microsoft Windows 7 from a an older release of Microsoft Windows.
Progent's Microsoft-certified experts have 20 years of background providing e-mail and unified email/telephony solutions for companies. Progent offers affordable Microsoft Exchange 2007 Server support services to enhance email security and virus defense, achieve high availability email, and implement remote and wireless email access. Progent's Microsoft Exchange help and support offerings can assist you in planning and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Email product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Progent offers customers access to engineers who have been awarded some of the computer industry's most prized credentials. Progent thinks that clients deserve to be sure that their IT support consultants have accredited training plus broad real-world backgrounds so that Progent's customers can use Progent's support with confidence. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts (CCIE) confers priority for significantly better vendor assistance than is offered to uncertified service providers, allowing Progent to offer customers a higher class of IT support. In addition, major certifications such as CISSP or ISSEP for network security can help enterprise customers to demonstrate compliance with regulatory requirements by engaging the assistance of accredited industry professionals.
Progent's Microsoft-premier engineers can assist you to update your desktops from 32 to 64 bits. Progent can assist your company to calculate the risks and benefits of upgrading to 64-bit desktop processing, design an efficient upgrade strategy that reduces operational disruptions, and offer economical, professional online support to assist you to configure 64-bit desktop operating systems and application software on your existing hardware.
Progent's Cisco-certified CCIE network experts can help your company to maintain your existing PIX or ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, optimize, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
Progent's Cisco certified Wi-Fi consultants can provide economical online and on-premises help for both legacy and modern 802.11ac Aironet Wi-Fi APs and Progent can assist you to design and manage wireless solutions that incorporate indoor and outdoor/industrial Aironet access points.
