Cisco's security and offsite access solutions for small to medium sized companies offer a complete range of easy-to-administer security products to let you protect your wired and wireless information system. Cisco's VPN product family includes switches, firewalls, and Virtual Private Network access concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco's CCIE and Cisco Certified Network Professional qualifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that fit best with your business objectives.
Progent offers nationwide urgent phone support and troubleshooting services for companies who run networks based on variants of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft technology. Online technical support provides maximum return for your IT dollar by preserving client productivity and limiting the hours charged for computer repair services. Advanced remote support utilities and experienced technicians and engineers allow Progent to handle the majority of network problems without squandering time and money by traveling to your location. In most of situations your IT issues can be remediated by telephone or via a mix of phone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM premier security specialists to assist with the most difficult system problems.
If your business does not require urgent remote help but you think you will require technical services with your network in the near future, you can conserve time and expenses and guarantee that the right expertise will be available when you require it by contacting a Progent sales agent and registering as a customer. For details, call 800-993-9400 or email firstname.lastname@example.org.
Progent offers the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the core competencies and worldwide standards of performance that IT security professionals are expected to master. CISM provides business management the confidence that those who have earned their CISM credential have the experience and knowledge to provide effective security management and support consulting.
Progent can assist you to design and execute a smooth migration from a Solaris-based IT environment to a network based on MS Windows and suited for supporting Microsoft's familiar office productivity products, business applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and software development experts can help you guard your information and minimize productivity discontinuity by designing an effective transition plan that protects your existing investments in Solaris application and technology. UNIX-to-Windows transition support expertise offered by Progent include evaluation of existing infrastructure, migration planning and validation, Exchange migration services, information and application porting, and server and storage migration and economization.
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization design, configure, administer and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for local datacenters, private and public clouds, or hybrid cloud deployments. Progent offers world-class knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent offers in-depth experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud Suite tools for administering private and public cloud and hybrid cloud solutions that deliver maximum availability, fault tolerance, and application mobility.
SQL Server 2000 is a complete, web-aware database and data analysis package that enables the fast creation of cutting-edge high-end programs that can provide your company a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft technology, assures you success in planning, installing and administering Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all delivered services. Unlike some freelance consultants or local support organizations who provide scant documentation or details of tasks performed, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the support reports transmitted by every staff member to every client. The practice of detailing and organizing support activity results in more efficient support and avoids a variety of common problems such as when a support client is effectively held captive to a consultant who refuses to release the keys to the kingdom.
Progent provides the services of Microsoft and Cisco-Premier network support experts to show clients affordable ways to help companies maximize the benefits of Microsoft and Cisco technology. For networks that span from remote offices to nationwide enterprises, Progent's network consultants can show you how to enhance your information system's e-mail infrastructure, protection, reliability, throughput, and system management.
Progent's Office Word and Office 365 Word experts can provide a wide selection of affordable remote support services to help you to manage your current Microsoft Word solution or assist you to upgrade to a current version of Microsoft Office Word. Services available from Progent's experts include VBA programming, identifying and resolving compatibility issues between various versions of Word, interfacing Word with other Office apps like Excel and Outlook or with 3rd-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone synchronization, and online training sessions customized for individuals or groups.
Progent's certified SQL Server 2019 consultants can assist your organization to assess the business case for upgrading to SQL Server 2019 and can provide rapid remote or onsite access to experts in solution planning and integration, software programming, database administration, and network security.
Cisco's Firepower Next Generation Firewalls provide a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and include unified management and automation of modern cybersecurity features like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can help you to plan and execute a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's cloud-based services to build and centrally manage network environments that span branch offices, data centers, and cloud resources.
Progent can provide cost-effective remote support to assist companies to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
Progent's remote access and smartphone synchronization experts can help you to design and deploy secure access solutions for off-site desktops, notebooks, and smartphones so they work tightly with your information network, allowing your business to improve the efficiency of your remote workers.
Progent can provide quick access to the expertise of veteran Wi-Fi specialists who can assist you to assess the benefits of Ubiquiti UniFi Wi-Fi access points for your company and assist you to design, install, manage, and debug your UniFi network. Progent can also carry out a wireless site survey to assist you to choose, provision, and position UniFi wireless APs for your required signal coverage and performance.
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's servers in an environment that gives the highest degree of availability and scalability and is in addition easy to transfer to any data center. ProSight Virtual Hosting services are based upon proven virtualization platforms that allow small businesses with mixed- platform IT systems to save significantly on the expense of capital investments, infrastructure support, and IT management while achieving enterprise-class reliability and an unprecedented level of vendor independence.
Progent is a certified Altaro partner and can plan and manage a deployment of Altaro Office 365 Backup to protect your O365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.
Progent's Microsoft-certified consultants offer advanced expertise in implementing, managing and debugging any edition of Microsoft Project, Microsoft Project Server, and Project Online and can deliver a broad range of affordable remote consulting services based on proven best practices to help businesses of all sizes to receive all the benefits of this powerful platform. Services available from Progent include solution design, software configuration and migration, strategies for safe collaboration among local and remote or mobile users, network optimization, and customized online training.
Progent can deliver a variety of low-cost online and on-premises consulting services to help your business to deploy, administer, and troubleshoot desktops and mobile devices based on Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Server growth wreaks havoc on IT budgets and administrative resources. Server consolidation through a virtual infrastructure promises lower TCO of servers and quicker ROI, more efficient utilization of servers, streamlined operations, enhanced system availability, and easier management. Typical usage scenarios for virtual servers are hardware consolidation, economical platforms for mission-critical legacy applications based on obsolete operating systems, and inexpensive quarantine of program development or evaluation environments from on-line systems.
Stealth penetration testing is a key part of any comprehensive IT system security strategy. Progent’s security experts can perform thorough penetration checks without the knowledge of your organization's internal network support staff. Unannounced penetration testing shows whether current security monitoring tools such as intrusion detection alerts and event log monitoring are correctly configured and consistently observed.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates more than a quarter century of background helping manufacturing and distribution companies to manage complex supply chains and streamline key processes in order to get products to market fast and adhere to customer commitments consistently. Progent offers the skills of an ERP specialist with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises consulting that can range from as-needed advice to comprehensive solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.
Progent's Microsoft-certified ISA Server consulting experts have long backgrounds developing ISA Server-based security solutions for information systems with many sites, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts can assist your company in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that meets your network protection requirements without overly limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, enhancing and repairing Microsoft SCOM solutions and can provide organizations of any size expert online or on-premises consulting services for SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can provide fast remote or on-premises technical support to assist you to fix critical issues uncovered by Microsoft SCOM 2012.
Cisco's Catalyst line of wireless controllers simplify the administration of wireless networks by unifying the configuration and management of wireless access points, tuning wireless throughput by reducing the impact of radio frequency congestion, improving wireless uptime with fast failover, and hardening data security by detecting threats and analyzing network traffic based on user type and location. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's latest Wi-Fi controller technology.
Progent's work environment will make you a better consultant by enhancing your information technology knowledge and boosting the satisfaction of your customers. Progent delivers this promise by recruiting the best professional talent for you to operate with, providing an advanced system infrastructure, running specialized application tools to deliver the highest quality of service, and by streamlining our operational structures for attracting and maintaining customers.
Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map, track, enhance and debug their networking hardware such as routers and switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are kept current, copies and manages the configuration of virtually all devices on your network, monitors performance, and sends alerts when problems are detected. By automating complex management activities, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, finding appliances that need important software patches, or isolating performance bottlenecks.
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your company's ability to block ransomware or recover rapidly from a ransomware incident. Progent will work with you personally to gather information about your existing AV defense and backup/recovery procedures, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective AV and backup environment that reduces your exposure to a ransomware attack and meets your company's needs.
If you are producing Linux-based applications in an environment that has MS Windows-based processors, PCs, and office productivity products, Progent can provide full-service information technology outsourcing that allows you to concentrate on your area of high-value know-how without the constant distraction of managing your business network. By using smart network monitoring and by providing remote and in-person assistance when your company needs it, Progent represents an affordable way for supporting an information network that provides excellent dependability, security, and efficiency. Progent's UNIX/Linux developer assistance services feature full-service network support outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, 24x7 monitoring, and Contact Center support.
Progent provides national online technical support and consulting services for businesses that run environments based on versions of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows products. Online technical support offers maximum return for your information technology budget by protecting user productivity and shortening the time billed for computer analysis and repair. Sophisticated online access tools and skilled technicians and consultants allow Progent to handle most network problems without wasting time and money by traveling to your site. In most of cases your IT problems can be dealt with by telephone or via a combination of telephone support and remote access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP premier security professionals to assist with the most challenging system problems.
Microsoft SQL Server 2016 offers significant enhancements in speed, scale, data security, high-availability, BOYD support, and built-in analytics and reporting. New features include PolyBase for handling structured and unstructured databases in one appliance for big data applications, Jason integration, Always Encrypted mode, Mobile Reports, and centralized control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can provide remote and onsite support to assist businesses of all sizes to implement, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent's Check Point Software experts can help you choose and deploy Check Point Firewall and VPN software and hardware powered by Check Point Software's technology to provide an economical and efficient security defense for your corporate network. Progent can also show you how to configure other Check Point technologies such as Check Point ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and provide a central stop for continuing technical support, administration, education, and design services.
Progent offers fault tolerant load balancing support that addresses network load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching products such as F5 Networks 3DNS. fault tolerant load balancing providers for which Progent offers consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP.
Progent's expert consultants can help you design and implement a smooth in-place Exchange Server 2003 migration strategy that minimizes productivity disruption, reduces ongoing support demands, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the experience to complete your project quickly and economically. Progent's Exchange 2003 help, troubleshooting, and design offerings include assistance with the configuration of third-party add-ons to Exchange 2003 Server that are in keeping with your business goals.
Colocation data centers make it possible for businesses to share enterprise-class data centers for hosting network equipment that runs critical applications. Progent's Microsoft and Cisco premier IT experts can help your small business with all facets of your colocation program including choosing and migrating to a colocation site, designing network architecture, defining required equipment, on-premises and on-line maintenance, establishing online system administration, and training your IT personnel.
Progent's Symantec consultants can assist you to maintain discontinued Symantec firewall and VPN appliances such as the Symantec Raptor and VelociRaptor family or help you upgrade to current firewall/VPN solutions. Progent can also help you create and execute a complete security plan that can include firewall and VPN devices and software, outsourced security and network defense services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop source for continuing network help, administration, training, and security expertise.
Progent believes that a carefully designed and implemented information system can be a vital factor for accelerating a firm's success, and we follow this belief in our corporate system environment. Progent has created a zero-downtime virtual office network that allows Progent's in-house engineers and authorized contractors to deliver rapid and efficient support, collaborate easily on complex jobs, and gain from professional and personal maturity by being part of a dynamic company culture of self motivation and freedom.
Progent's Network Call Center Outsourcing Services for PC desktop technical support are intended specifically for small businesses who need immediate access to a Help Desk Call Center with professional phone support and full escalation options but who have to operate within a modest IT budget. Key features of Progent's Help Desk Outsourcing Services are Help Desk Phone Support, Secure Remote Access Support, System Evaluation, Expert Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.
When performing IT tasks for corporate customers, Progent follows a phased methodology based on defined milestones in order to achieve financial, timing and engineering goals while reducing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards derived from the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, test models, design adjustments, and expert deployment. All facets are recorded to make available a detailed summary of technical services delivered and to help in downstream network maintenance.
Progent's ProSight portfolio of managed services are intended to offer businesses who maintain minimal in-house network administration and support teams with affordable help from world-class management platforms and consulting experts. Benefits of the ProSight catalog of managed IT services include predictable network maintenance costs, automation of common administrative tasks, continual absorption of new information technology, graceful transition from legacy systems to current solutions, improved alignment of information technology with strategic objectives, guidance from seasoned IT experts, and allowing management to focus on business rather than ever-changing computer technology.
Progent's Microsoft and Cisco-certified network engineers can help your organization to determine the value of Exchange Server 2010 for your company and can assist you to design and carry out an efficient upgrade to Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 Server that will offer fast ROI by improving your workers' efficiency, cutting the cost of hardware and service, simplifying management, and integrating your key communications technologies.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior machine learning tools to defend endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to automate the entire malware attack progression including filtering, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats.
Cisco's Meraki family of access and aggregation switches are intended for environments that go from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective online consulting expertise to help you to design and deploy an efficient network solution based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, configure policies to maintain security and compliance, develop and test a disaster preparedness strategy, and resolve technical issues related to any facet of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a cohesive networking infrastructure.
Progent’s team of expert programmers, relational database architects, and project managers can help enterprise clients to carry out development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for high-level planning and project co-ordination or Progent can help customers fill in expertise gaps by providing database architects and software programmers skilled in building RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help clients to incorporate SharePoint with additional applications such as Microsoft SQL and Office Excel to create data-driven intranets and portal sites. Progent also can provide experience with multiple web development tools and can help clients to build, expand, troubleshoot, or port web-based applications to take advantage of the most current web technology.
Progent's certified Windows Server 2019 consultants can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in scale, speed, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.
Microsoft SQL Server 2016 offers significant enhancements in performance, scale, security, high-availability, BOYD support, plus integrated analytics and reporting. Innovations include PolyBase for handling structured and unstructured files simultaneously for big data applications, Hadoop support, Always Encrypted mode, Mobile Report Publisher, and seamless control over local and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises support to help businesses of all sizes to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
Progent's Microsoft certified Consultants provide three service programs to help mid-size and large organizations develop a cost-effective and productive internal Computer Support Help Desk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, executive reporting, education of internal personnel, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help businesses sift through the numerous top level Help Desk software packages available and determine which packages may be too costly, miss key features, or align poorly with your organization's business goals. Progent also provides temporary staffing for companies who need to reinforce their internal Help Desk team for special tasks or to substitute for vacationing or indisposed workers.
Progent's application experts offer advanced consulting, custom development, deployment assistance, and online training for leading applications covering key areas including ERP, general accounting, management reporting, web application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of experience delivering advanced consulting and troubleshooting services online, Progent can help clients throughout the United States to avoid the lost productivity and fees associated with travel and on-site visits without compromising the effectiveness of technical services.
Progent's Windows consulting experts can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any older version of Windows. Remote and onsite evaluation and migration support for Microsoft Windows 10 offered by Progent's experts include Return on Investment estimates, project management, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile management and synchronization, telecommuter access, data and identity security, automated provisioning and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, group and personal training for IT support staff and users, and post-migration Call Center support services.
Progent can help you design, configure, manage, monitor, and troubleshoot a viable Wi-Fi network infrastructure, recommend sensible technology, and integrate access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also help you build a complete 802.11ac wireless network security plan that is well integrated with the security strategy for your overall business network.
Microsoft Office for Mac allows Apple Macintosh users to run the world's most popular office productivity programs. Progent's Apple-certified Mac experts can show you how to set up Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows computers so that Mac users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage in order to share data and system resources with colleagues who run Windows. Progent's consultants have expertise with both Mac and Windows platforms and can provide service for networks that combine Apple Macintosh with Windows computers with complete resource sharing, or environments which carefully restrict collaboration between Mac and Windows systems.
Microsoft supports transparent hybrid environments that combine Office 365 and on-premises Exchange systems. This allows you to have certain Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help you with any phase of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can deliver as-needed support to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is completed on schedule and within budget.