Progent's Wireless Consulting Services offer a fast, economical option for businesses of any size to deploy, manage and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progentís Wireless Site Survey makes it easy to design and install a wireless network customized for your environment, offering your business a wireless solution that has the coverage, speed, capacity, Quality of Service, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more detailed onsite service.
Progent offers enterprise clients the services of a certified NetApp consultant for remote or on-premises support for NetApp's entire portfolio of SAN storage products including ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, system management, security and compliance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN storage environments efficiently following best practices.
Progent's Check Point Software experts can help you choose and deploy Check Point Software Firewall/VPN software and appliances based on Check Point's security platform to offer an economical and effective security defense for your business network. Progent can also help you configure other Check Point products such as Check Point ZoneAlarm and Check Point Power-1 appliances with security solutions from other suppliers and provide a central stop for continuing network support, administration, education, and design expertise.
Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and repair a network-wide migration to 64-bit server and client OS software and applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the important 32-bit applications which you want to keep plus the new 64-bit versions of applications you wish to run.
Progent offers two ultra-affordable service bundles designed to allow small businesses to get a professional network security evaluation from a premier security consultant. With Progent's External Security Inventory Checkup, an engineer administers a comprehensive examination of your network from beyond your firewall to uncover possible weaknesses in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Checkup, a security expert runs a network scan from an authorized machine inside your firewall to evaluate vulnerabilities to inside attacks. The two security inventory packages are configured and executed from a protected remote site.
SQL Server 2016 introduces major improvements in performance, scale, data security, uptime, mobile computing integration, plus built-in business intelligence. Innovations include PolyBase for handling SQL and NoSQ databases in one appliance for big data applications, R language support, Dynamic Data Masking, Mobile Report Publisher, and seamless management of local and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver online and onsite support to help organizations of any size to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).
Microsoft Windows Server Update Services enables information technology managers to deploy and monitor the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Software Update Services, IT staff can completely and easily manage the distribution of patches that are released through Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial configuration of Microsoft SUS such as designing the Microsoft WSUS deployment, configuring client's computers, establishing the Group Policy parameters, and ensuring your Microsoft WSUS GPO is associated with an Active Directory container that makes sense for your system environment.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status as a result of thorough testing and significant work with information security design. ISSAP security experts possess in-depth knowledge of access management systems and methodologies, telecommunications and network infrastructure security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can help your company with all aspects of secure network architecture.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your network documentation, you can eliminate up to 50% of the time spent looking for critical information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it.
Progent can provide cost-effective online consulting services for all releases of Office Access including Access desktop and Access Web App and offers expert help for Access application programming, database conversion, performance optimization, report design, and maintenance. Progent also can provide custom webinar training for Access development and database management.
Progentís Microsoft-certified consultants offer businesses of any size consulting, technical support, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for intelligently coordinating people, teams and data. SharePoint Server provides a common location for your employees or customers to connect to, organize, distribute and interact with useful data, documents, and applications and to communicate with one another. Microsoft SharePoint allows faster and better decisions, more efficient access across teams and more economical business practices. Windows SharePoint Services join employees, customers, teams and major tasks with the information theyíve created in a way that makes data easy to find, download and apply. Progent's SharePoint experts can help your organization to manage your current SharePoint environment or migrate to the current release of SharePoint.
Remote management cards offer IT managers complete control of a server without the need for a personal visit. Using remote server management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to plan, implement, and manage a fault-tolerant company network that incorporates remote management cards and Progent can use these remote management cards to provide efficient remote technical support. Progent has experience with a variety of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and integrated telecommunications/email solutions for companies. Progent provides affordable Exchange Server consulting services to enhance email security and virus defense, provide high availability email, and implement remote and mobile email connectivity. Progentís Microsoft Exchange help and support services can aid you in designing and deploying a Microsoft Exchange update or a migration from a legacy SMPT system or older Microsoft Email software such as Exchange 5.5 to Exchange Server 2010.
If your company network mixes UNIX, Linux or Solaris platforms with MS Windows, Progent can assist you to integrate your servers into a cohesive network that allows all your operating systems to run side by side for simple administration, transparent dataflow, high availability, enhanced throughput, and strong security. Progent's UNIX and Microsoft Windows coexistence assistance services feature network architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online technical help and repair, in-person technical support, and Help Desk Call Center outsourcing.
Progent's Cisco-certified Wi-Fi technology consulting experts can help organizations to deploy, administer, and troubleshoot Cisco Wi-Fi devices including Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
Progentís IT outsourcing services offer affordable network support for small businesses. Whether it includes designing network architecture, creating an internal Help Desk or using an outside one, deploying a new e-mail platform, monitoring your network, or developing an on-line eCommerce solution, outsourcing your IT engineering services can reduce expenses and eliminate risks, permitting IT service expenses to increase in a more moderate and manageable manner than is possible by building up a bulky, knowledgeable in-house network support organization. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and robust system architecture for your critical applications powered by Microsoft Windows such as Microsoft Office XP, Office 2003, and Office 2000.
Progentís staff of Microsoft and Cisco Certified consultants average more than a decade of real-world professional background, at the front lines of network support, performing a broad variety of technical projects for a large array of clients. Every Progent support professional shares a refined collection of personal best practices that are combined into shared leading practices standards that Progent instills in its consulting staff. This means that you get not just world-class technical help, but also a consultant with field-tested methods for using computer knowledge to repair actual network problems quickly.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network management tools and is designed to provide a unified solution for configuring and managing virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of all sizes with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to migrate smoothly from older releases of Virtual Machine Manager, develop processes for building and deploying virtual machines and hosts, implement high-availability compute and storage clusters, integrate your private cloud resources with public clouds, set up virtual switches, develop and refine PowerShell scripts, and help you evaluate the strategic business benefits of the latest capabilities such as Storage Replica and Shielded VMs. Progent's certified virtualization professionals offer world-class Windows Hyper-V consulting and VMware vSphere support.
Progent's Cisco-certified CCIE networking consultants can assist your business to set up, manage, upgrade, optimize and troubleshoot Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and move efficiently from legacy appliances to current devices.
For companies that have a combination of Apple Mac and Windows desktops, there exist two popular alternatives for using Windows-dependent applications on macOS or OS X: an external connection to a physical Windows computer or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to connect an Apple Mac to a remote Microsoft Windows-powered PC to run Windows applications and access network resources. Microsoft's Virtual PC for Mac simulates Windows on a Mac system so that you can run Microsoft Windows software directly. Progent's macOS and Mac OS X technology consultants can help your business to maintain these products for using Microsoft Windows applications on your Apple Macs and can in addition help your business to assess and install other solutions for Windows platform emulation.
Microsoft Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important new features plus a redesigned structure. These improvements favorably impact key facets of IT like ease of administration, high availability (HA), security, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and deployment plan, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable online consulting and management services for Exchange 2013.
Progent offers several essential kinds of Contact Center services including Microsoft Helpdesk Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals offers your clients easy access to a dependable support group with extensive experience delivering phone support and online repair for networks based on Microsoft technology. Progent's concentration is on earning the support Helpdesk a positive reputation as a key contributor to company productivity. Progent's goal is to resolve rather than simply report problems.
Progent's Microsoft-certified consultants can help your company to evaluate the benefits of Microsoft Lync Server 2010 for your environment and can help you to plan and carry out an installation of Microsoft Lync Server 2010 that consolidates the administration of Instant Messaging and Presence and increases the productivity of your office employees, at-home workers, and smartphone users. Progent can in addition help your company to perform an efficient migration to Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, SharePoint Server, and SQL Server, show you how to run Lync Server 2010 to enhance the collaborative functions of Microsoft Office programs, and offer training and continuing support for Lync Server and other Microsoft products.
If your organization does not need immediate online support but you think you will require technical services with your information system soon, you can save time and money and guarantee that the appropriate expertise will be available when you require it by getting in touch with a Progent sales agent and signing up as a customer. For more information, call 800-993-9400 or email email@example.com.
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that offers the basis for a feature-rich but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET components included with Small Business Server calls for a network expert with real-world expertise and extensive knowledge in designing and implementing effective and comprehensive information technology solutions. Progent's Microsoft-certified experts have broad experience with the technologies built into Microsoft SBS 2011 and SBS 2008. This experience assures you success in deploying, managing, and servicing IT environments powered by the Microsoft SBS line of servers and applications.
Progent's Microsoft-certified experts can show you how to rationalize the business justification for deploying Microsoft SharePoint Server 2007, advise you on the most appropriate edition of Microsoft SharePoint Server for your circumstances, offer configuration and integration services, assist you to set up Microsoft SQL Server as a supporting database manager, optimize your network infrastructure, integrate your off-the-shelf and custom application software to operate with Microsoft SharePoint Server 2007, develop a company-wide security plan that encompasses portal solutions, and deliver maintenance and Help Desk support.
Cisco's Firepower NGFWs Firewalls provide a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer centralized management and automation of modern security capabilities such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to design and carry out a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's security services to build and centrally manage network environments that span local offices, data centers, private clouds and public clouds.
Progent can help you with every phase of Azure cloud migration including needs definition, prerequisites evaluation, system design, pre-production testing, deployment, centralized administration, performance tuning, license management, disaster recovery strategies, security planning, and compliance validation. Progent can help your IT staff to configure and debug firewall appliances and VPN connections so that your clients can securely access to Azure services, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also assist your organization to set up a hybrid cloud environment that seamlessly combines physical datacenters with Azure services.
Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, optimizing and troubleshooting Microsoft SCOM solutions and offer organizations of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to design an architecture for SCOM 2012 servers that delivers the performance and availability required to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or onsite technical support to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
Progent can help your business to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to SCCM 2012 from an older device and application management platform or help you to enhance your current SCCM 2012 environment to support your changing IT requirements. In addition, Progent can help you to build an infrastructure that takes full advantage of SCCM by providing expertise with associated Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Nagios and MRTG are useful, Open Source monitoring utilities that run with the Linux OS and can be deployed to monitor UNIX/Linux networks, MS Windows systems, or multi-OS systems where the Linux OS and MS Windows coexist. The Nagios monitor lets network managers to track network services including POP3, HTTP, SSH, and NNTP. MRTG allows you to graph the traffic in and out of SNMP-enabled network devices including processors, routers, and switches. Progent's network integration engineers can assist you to use both these programs to tune and troubleshoot your system.
Progent's Cisco-certified network professionals can help you build an affordable, fault tolerant Internet configuration architecture that can deliver 24x7 Internet connectivity via a wide range of fault tolerant Internet access technologies including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent can provide CCIE professionals to show you how to apply the latest techniques for 24x7 Internet access to create an economical, completely redundant Internet interface with automatic failover and other features to deliver non-stop Internet availability.
SQL Server 2005 delivers indispensable, standardized tools to IT professionals as well as to network users, reducing the difficulty of designing, deploying, managing, and using company information and analytical applications in environments ranging from handheld devices to enterprise information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with real-world experience and broad knowledge in designing and deploying information-based, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all facets of online Level 1 desktop technical support from service requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Support services are provided at a significant discount off Progent's normal Level 1 desktop support rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.
Progentís Co-managed Help Desk service allows your IT organization to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progentís Co-managed Help Desk service is an advanced support solution based on the top shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progentís wireless engineers can help small organizations plan, choose, test, deploy and support protected building-to-building wireless bridging products that integrate transparently into your existing network while offering a degree of security that equals or exceeds wired interfaces. Progent offers expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can help you select and install the wireless link technology that fit best with your business needs.
Citrix offers a comprehensive line of products that deliver enterprise-class manageability, scalability, and responsiveness for server virtualization and for server-based distribution of Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials. Progent's Citrix-certified consultants can help your company to assess the strategic advantages of Citrix virtualization products and can help you design, test, implement, optimize, and support Citrix virtualization platforms.
Microsoft Lync Server 2013, now called Skype for Business, allows organizations of any size to build a centrally managed and protected communications environment that permits a BYOD computing style with instant messaging, real-time presence, audio/video and web conferencing with app sharing, and both IP and PSTN telephony enabled for a wide range of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 consultants and system architects can assist your company to evaluate the business benefits of Lync 2013, create an in-house, cloud-based (via Microsoft Lync Online) or mixed topology appropriate for your present and long-term goals, deploy Lync Server 2013 so as to speed up your return on investment, and deliver custom online and onsite training to your IT staff and end users. Progent has expertise in key components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync 2013 with popular Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of support in Microsoft integration, assures you success in selecting the edition and set up of Windows 2003 Server that aligns best with your company's strategy. Progent can also assist you with planning, deploying, managing and supporting powerful information technology applications based on Windows Server, and can streamline your upgrade from Windows 2000 or Windows NT.
Windows Enterprise Directory demands extensive practical experience to configure efficiently across an enterprise. Progentís Microsoft Certified engineers are experts in planning, deploying, and troubleshooting sophisticated Microsoft Enterprise Active Directory installations. Progentís fields of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted AD objects, dealing with residual legacy software configuration objects in production AD systems, and repair of failed installations of Active Directory and AD-integrated applications.
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network consultants can help you to manage your existing PIX or Cisco ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, deploy, optimize, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's certified consultants offers remote and onsite consulting expertise to assist your company to manage, maintain, and repair computers based on Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, security and compliance, disaster recovery, remote connectivity, mobile device integration, wireless configuration, and 24x7 system monitoring and alerts.
Progent's certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management, staff, create an enterprise-wide security strategy, streamline IT administration, assist with creating applications, and generate and test a DR/BC plan.
Progent offers high availability load balancing support that addresses system load balancing, load balanced program, network backbone routing, and content delivery products such as Cisco Content Engine. non-stop load balancing providers for which Progent can provide consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP.
Progent offers affordable remote support to help businesses to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore solutions, and security and compliance.